March17 by whereabouts

RNI No.: DELENG/2014/59308

Volume III Issue VI March 2017

Annual Subscription ` 660

Bahrain tourism industry to reach US$1 billion by 2020

Tea & Golf in Assam Reunion Island

The Ultimate Destination for

Adventure

NEWS IN BRIEF

AVIATION

NTO

HOSPITALITY

DESTINATION

CONTENTS Editor Rajesh Tiwari rajesh@whereabouts.in +91 9818525672

Correspondents Jai Kishan Kaparwan Nisha whereabouts.in@gmail.com

Art Director Mithlesh Gupta

Advertising Commercial Director Dheeraj Anand +91 9560444678 dheeraj@whereabouts.in Advertising Manager (North-West) Solomon Saxeana +91 9999810390 solomon@whereabouts.in Advertising Manager (South-East) Santosh K Mishra +91 8447786636 marketing@whereabouts.in Marketing & Events Manager Lakshman Vashisth +91 9911907050

REGULAR NEWS IN BRIEF

AVIATION

TRAVEL BUSINESS

STATE 18 NTO

HOSPITALITY

CRUISE 34 FACT & FIGURES

APPOINTMENT & EVENTS

Principal Advisor Anil Prakash

Legal Advisor Advocate Brijesh Tiwari

In Focus

Production & Distribution

Middle East countries aim for greater share of $168 billion outbound Chinese market

Production Manager Subhash Distribution Executive Anoop Singh

Accounts

CA Rishabh Rana

Technical & Web Support Amit Agrahari

All information in Whereabouts is derived from sources, which we consider reliable and a sincere effort is made to report accurate and up to date information. All contents of this publication are reserved worldwide. Reproduction in any manner without prior written permission is prohibited. All disputes are subject to the exclusive jurisdiction of component courts and forums in Delhi only. Whereabouts is own, printed & published by Rajesh Tiwari. Whereabouts is printed at Pritika Printers, A-21/27, Naraina Industrial Area, Phase-II, New Delhi 110028 and published from E-8/401, Nehru Vihar, Delhi 110094. Editor Rajesh Tiwari

Need to Know

Tea & Golf

20 in Assam

EDITOR’S NOTE Whereabouts

Reunion Island

The Ultimate Destination for

A dventure

Dear Readers, The outbound travel from our neighbouring country - China is growing rapidly therefore the country is inviting attention from world across. Looking at the vast potential of outbound travel from here the

NTO

tourism professionals across the Middle East are furthering their efforts to increase their share of the $168 billion global outbound Chinese tourism market, through a number of travel incentives. According to a data release ahead of ATM 2017; with 120 million outbound travellers in 2016 alone, China has retained its position as the world’s largest outbound tourism market for the past four years.

With 540,000 tourists in 2016, China became the top ten source market for Dubai. Taking a clue from this significant growth that Dubai has registered, the Sharjah Commerce and Tourism Development Authority (SCTDA) is preparing to attract as many as 200,000 Chinese visitors to the emirate by 2021. Not lagging behind, Abu Dhabi plans to attract 600,000 Chinese tourists a year by 2021; if realised, would represent a 265% increase on the figures recorded for the first nine months of 2016, according to data from the emirate’s Tourism and Culture Authority.

Taiwan Tourism Bureau holds workshops in Mumbai and Bengaluru

Gust Column

As you will read in the story, according to the International Monetary Fund (IMF), China is the second largest global economy, worth $11.3 trillion, and its outbound tourism market was valued at $168 billion globally in 2016, with 59.3 million Chinese nationals travelling abroad in the first half of 2016 and 62 million in the second half, according to a report by Thomson Reuters, an increase of around 4% year-on-year.

Long Weekend Getaways - A boost to Domestic and International Tourism

The vast number of Chinese outbound travellers and the aggressive approach of Middle East countries is an eye opener for India. Needless to say, that the Ministry of Tourism along with our private stakeholders must come forward with aggressive marketing to get its deserving share.

Keep Visiting, Keep updating J ust one click & ent er into the world of information. All the lat est from Tr avel Business be it T ourism, A viation, Hotels, T echnology, Cruise, OT A, Visa & much mor e... Follow us in:

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NEWS IN BRIEF ASSOCIATION

Tourism & Economic Growth under spotlight at UNWTO & ATM Ministerial Forum 2017

he Middle East and North Africa (MENA) are expected to welcome 195 million international tourists by 2030. Between 25 million and 50 million new jobs will be required in the region over the next decade. Over 20 Ministers and industry leaders will gather at the Ministerial Forum to discuss how tourism can play a role in the future of the MENA region. Visitors to the MENA region will total 195 million by 2030, growing at a rate higher than the world average, according to figures by the World Tourism Organization (UNWTO). The rapid development of the sector will form part of the discussion at the UNWTO & ATM Ministerial Forum at the Arabian Travel Market, taking place on April 24 in the Dubai World Trade Centre, United Arab Emirates. The Forum, an official event of the International Year of Sustainable Tourism for Development 2017 returns to ATM this year, with a particular focus on the contribution of tourism to sustainable economic growth and economic diversification of the MENA region. “Tourism is an increasingly important sector to support the economic diversification of the region. In addition to generating foreign exchange earnings and creating jobs, tourism promotes trade and investment and significantly contributes to the development of other sectors of the economy - such as construction, manufacture, retail and financial services.” said UNWTO Secretary-General, Taleb Rifai.

AVIATION

Pawan Hans launches India’s first heliport in Rohini

uilt by Pawan Hans Limited, a Public Sector Undertaking of the Ministry of Civil Aviation, India’s first heliport has been inaugurated in north Delhi’s Rohini recently. Union Civil Aviation Minister Ashok Gajapathi Raju inaugurated the heliport. Pawan Hans Ltd Chairman and Managing Director B P Sharma said, “The heliport has come up at an investment of Rs 100 crore.” The heliport has a terminal building having capacity of 150 passengers, four hangars with parking capacity of 16 helicopters and nine parking bays. It also has a maintenance, repair and overhaul facility. The heliport will play an important role in providing various helicopter services ranging from offshore transport, connecting remote & inaccessible Islands of Andaman & Nicobar and Lakshadweep promoting heli-tourism in India. The heliport will be used for providing services for disaster management, emergency medical services, law and order surveillance. “Rohini facility is India’s first integrated facility for rotor wing aircraft including their landing and takeoff. It has a terminal building that can cater to 150 passengers per day besides separate air traffic control (ATC), fire and fuelling services,” Sharma said. Earlier in February 2016, Pawan Hans carried out trial sorties from the heliport and had planned to go for full scale chopper operations from May. It is expected to reduce congestion at the Delhi Airport. “Delhi airport currently handles about 40-50 helicopter arrivals and departures on an average per day besides the large-scale fixed-wing operations,” Sharma said.

6 March 2017

Taking place on Monday, 24 April from 3.30pm, the Forum will be held under the patronage of H.E. Sultan bin Saeed Al Mansouri, Minister of Economy of the United Arab Emirates. This will follow the 42nd meeting of the UNWTO Commission for the Middle East which is being held at 10am in the morning. The Forum will address the following issues: Empowering evidence based decision making and accurate measurement of the contribution of tourism to current and future economic growth - particularly as regards GDP, jobs and exports and its multiplier effect on other sectors of the economy. Enhancing the contribution of domestic tourism alongside international tourism (especially intra-regional) in delivering sustainable economic growth from the sector. Main challenges and opportunities for securing investment in tourism (FDI and domestic investment). Strategies and measures to strengthen tourism’s resilience to external shocks. Ensuring that economic growth due to tourism leads to the sustainable and inclusive development of host communities and the transition towards a green economy. Investing in technology - driven innovations to enhance performance and improve competitiveness. Policies to promote job creation and entrepreneurship.

AYUSH

Three day Curtain Raiser International Yoga Fest

Three days International Yoga Fest was inaugurated by the Union Minister of Information and Broadcasting and Urban Development and Housing, M. Venkaiah Naidu at Talkatora Stadium, New Delhi recently. The International Yoga Fest was organised as a Curtain Raiser for International Day of Yoga (IDY) 2017. In his inaugural address, Venkaiah Naidu said that Yoga is the only solution to bring harmony and unity among people. While addressing the participants in International Yoga Fest, he also said that Yoga plays an important role to stay healthy and fit. Naidu further said that Prime Minister wants yoga to become a people’s movement and has spread yoga to 192 countries across the world. The Minister also thanked Yoga Gurus and Yoga Masters who are contributing to make Yoga a people’s movement. Speaking on the occasion, the Union Minister of State for AYUSH (Independent charge) Shripad Yesso Naik said that Yoga has earned the global recognition for its holistic health potentials and therapeutic credentials. The AYUSH Minister explained that Yoga is a traditional system of Indian medicine, it has the vast potential of prevention and therapeutic dimensions. India, being a home of more than one billion population needs an effective and holistic AYUSH system in health sector, so that large work force can be utilized in a cohesive and productive manner.

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March 2017 7

NEWS IN BRIEF ASSOCIATION

MoT

Portugal commits to the International Year of Sustainable Tourism for Development 2017

Growth in Domestic Tourist visits to States/UTs during 2016 goes up 15.5%

ortugal has committed to partnering with the International Year of Sustainable Tourism for Development 2017. The commitment was presented to UNWTO Secretary-General Taleb Rifai, during his recent official visit to Portugal. Among the initiatives to celebrate the Year, Portugal is promoting the rehabilitation of historical buildings in the interior of the country and routes through natural areas.

While surpassing the growth rate of 6.8% in Foreign Tourist Arrivals (FTAs) observed in January 2016 over January 2015, a significantly higher double digit growth rate of 16.5% has been witnessed correspondingly in the month of January 2017 over January 2016. A similar higher growth rate is also observed in the Domestic Tourist Visits (DTVs) during 2016, recording a marvelous growth rate of 15.5% over 2015.

On the occasion, Rifai and Portuguese authorities discussed the role of tourism in advancing the Sustainable Development Goals (SDGs) as well as the contribution of tourism to job creation and economic growth in Portugal.

The data for DTVs, every year, is compiled by Ministry of Tourism based on the inputs received from all States/UTs. While complete data for each calendar year from all States/ UTs is received in the Ministry of Tourism sometime around in the months of AprilMay of the succeeding year, Ministry of Tourism has come out at present with provisional figures for DTVs on the basis of whatever information/ data is made available thus far by the concerned States/UTs coupled with estimation undertaken by the Ministry of Tourism for the missing/ incomplete data segments. The estimation process basically entails the Methods of prevailing growth rates and proportionate contributions.

Meeting with Prime Minister Antonio Costa, Rifai addressed the mechanisms of coordination among Ministries to advance tourism development in the country as well as issues of air transport and the relevance of new source markets such as China.

Taleb Rifai Secretary-General UNWTO

Rifai also met President Marcelo Rebelo de Sousa, with whom he discussed the importance of raising the public visibility of the socio-economic impact of tourism. Tourism and the SDGs and visa facilitation were on the agenda of the meeting with Minister of Foreign Affairs Santos Silva. Meeting with the Minister of Economy, Caldeira Cabral, and the Secretary of State for Tourism, Ana Mendes Godinho, Rifai discussed Portugal’s ‘Revive’ Programme aimed at promoting the rehabilitation of historic buildings through private sector investment, as well as the policies in place to promote the regional spread of tourism and fight seasonality. The visit included the presentation of Portugal 4.0, a project aimed at promoting innovation and entrepreneurship in the tourism sector and one of the finalists of the 2016 UNWTO Awards.

Following are the salient features of the provisional figures for DTVs to States/ UTs during the year 2016: ÂÂDuring 2016, the number of DTVs to the States/ UTs was 1653 million (provisional) as compared to 1432 million in 2015 registering a growth of 15.5 %. ÂÂThe contribution of the top ten States/ UTs during 2016 stands at about 84.2% to the total number of Domestic Tourist Visits as against 83.62% recorded in 2015. ÂÂThe top ten States in terms of number of DTVs (in millions), during 2016, were Tamil Nadu (344.3), Uttar Pradesh (229.6), Madhya Pradesh (184.7), Andhra Pradesh (158.5), Karnataka (129.8), Maharashtra (115.4), West Bengal (74.5), Telangana (71.5), Gujarat (42.8) and Rajasthan (41.5). ÂÂTamil Nadu and Uttar Pradesh have maintained the first and second rank respectively in terms of DTVs in 2016. ÂÂMadhya Pradesh has gained several ranks to reach the third position leaving Andhra Pradesh, Karnataka and Maharashtra at the succeeding fourth, fifth and sixth positions. ÂÂWest Bengal surpassed Telangana to attain the seventh position rendering Telangana at the eighth, followed by Gujarat and Rajasthan.

ASSOCIATION

PATA launches travel agent initiative

he Pacific Asia Travel Association (PATA), in conjunction with Equator Learning, is launching a travel agent initiative to support organisations with travel trade marketing efforts. The Asia & Pacific Expert is a consistent and succinct online learning tool for travel agents that is applicable for all markets worldwide. Written in an innovative format, it supports and promotes the destination as well as any pre-existing learning platform. A simple and inexpensive annual fee secures a module in any chosen language(s). Working as a destination community, the audience potential is huge as agents may switch effortlessly between different members modules and qualify towards Asia Pacific Expert status. “Knowledge is power. You have heard that many times before and know it to be 100 percent correct. Travel agents are becoming increasingly time poor and picking up un-qualified knowledge. This

8 March 2017

can damage a destination and its reputation,” said Chris May, Managing Director - Equator Learning. “The Asia & Pacific Expert is an efficient and user-friendly solution for all destinations, providing a clear and reliable source of information for travel agents.” This initiative offers PATA members the opportunity to create an impressive 30-minute learning module that will provide agents with essential information about a destination, empowering them with the ability to sell it correctly. Unlike any existing stand-alone learning platform the Asia & Pacific Expert gives agents all the facts they need to gain confidence while providing a new avenue to promote and link to an organisation’s existing site. In addition, this will offer an agent a friendly portal for all Asia Pacific destinations - providing the first one-stop shop for the region.

NEWS IN BRIEF FINANCE

GST Council approves CGST and IGST Bill

he Goods and Services Tax GST) Council, in its meeting held recently in Vigyan Bhawan in New Delhi under the Chairmanship of the Union Minister for Finance and Corporate Affairs, Arun Jaitley has approved the draft CGST Bill and the draft IGST Bill as vetted by the Union Law Ministry. This clears the deck for the Central Government to take these two Bills to the Parliament for their passage in the ongoing Budget Session. Some of the main features of the two Bills, as finalised by the GST Council, are as follows: i.

A State-wise single registration for a taxpayer for filing returns, paying taxes, and to fulfill other compliance requirements. Most of the compliance requirements would be fulfilled online, thus leaving very little room for physical interface between the taxpayer and the tax official.

ii. A taxpayer has to file one single return state-wise to report all his supplies, whether made within or outside the State or exported out of the country and pay the applicable taxes on them. Such taxes can be Central Goods and Services Tax (CGST), State Goods and Services Tax (SGST), Union Territory Goods and Services Tax (UTGST) and Integrated Goods and Services Tax (IGST). iii. A business entity with an annual turnover of upto Rs. 20 lakhs would not be required to take registration in the GST regime, unless he voluntarily chooses to do so to be a part of the input tax credit (ITC) chain. The annual turnover threshold in the Special Category States (as enumerated in Article 279A of the Constitution such as Arunachal Pradesh, Sikkim, Uttarakhand, Himachal Pradesh, Assam and the other States of the NorthEast) for not taking registration is Rs. 10 lakhs. iv. A business entity with turnover upto Rs. 50 lakhs can avail the benefit of a composition scheme under which it has to pay a much lower rate of tax and has to fulfill very minimal compliance requirements. v.

In order to prevent cascading of taxes, ITC would be admissible on all goods and services used in the course or furtherance of business, except on a few items listed in the Law.

vi. In order to ensure that ITC can be used seamlessly for payment of taxes under the Central and the State Law, it has been provided that the ITC entitlement arising out of taxes

paid under the Central Law can be cross-utilised for payment of taxes under the laws of the States or Union Territories. For example, a taxpayer can use the ITC accruing to him due to payment of IGST to discharge his tax liability of CGST / SGST / UTGST. Conversely, a taxpayer can use the ITC accruing to him on account of payment of CGST / SGST / UTGST, for payment of IGST. Such payments are to be made in a pre-defined order.

Arun Jaitley Union Finance Minister Govt of India

vii. In the Services sector, the existing mechanism of Input Service Distributor (ISD) under the Service Tax law has been retained to allow the flow of ITC in respect of input services within a legal entity. viii. To prevent lock-in of capital of exporters, a provision has been made to refund, within seven days of filing the application for refund by an exporter, ninety percent of the claimed amount on a provisional basis. ix. In order to ensure a single administrative interface for taxpayers, a provision has been made to authorise officers of the tax administrations of the Centre and the States to exercise the powers conferred under all Acts. x.

An agriculturist, to the extent of supply of produce out of cultivation of land, would not be liable to take registration in the GST regime.

The remaining two Bills namely, State Goods and Services Tax (SGST) Bill and the Union territory Goods and Services Tax (UTGST) Bill, which would be almost a replica of the CGST Act, would be taken-up for approval after their legal vetting in the next meeting of GST Council scheduled on 16 March 2017.

RAILWAYS

Minister of Railways launches new Catering Policy

n this new Catering Policy food production and food distribution will be delinked. This will be a marriage between the best of both worlds. Food can be cooked anywhere like the state of the art kitchens of IRCTC in a hygienic manner using mechanised system. Food can be distributed using professionals from the hospitality industry. For making of food SHGs especially women SHGs can be used which will benefit them. Parcel is the fastest moving freight business of Indian Railways. Through this new Business Parcel Policy not only India Post but any private player can also book space in trains for movement of their Business Parcel. Before rolling out this scheme on All India basis test was done on 2 trains viz, Train No. 15959 HowrahGuwahati-Dibrugarh Kamrup Express between Howrah and Guwahati and Train No. 12721 Hyderabad-Nizamuddin Deccan Express between Hyderabad and Nizamuddin . After the success

of the test this scheme is rolled out at All India level. Flags off Country’s first Antyodaya Express running between Ernakulam - Howrah Minister of Railways Suresh Prabhakar Prabhu flagged off the fourth Humsafar clan of trains and first Antyodaya clan of trains through video conferencing from Rail Bhawan. “Today we are launching the country’s first Antyodaya Express. Tejas Suresh P Prabhu Minister of Railways and UDAY Express will be launched soon. Govt. of India Antyodaya Express is a long-distance, fully unreserved, superfast train service, for the common man to be operated on dense routes,” said Prabhu.

March 2017 9

AVIATION

SWISS introduces eJournals; expands SWISS Choice Services WH Desk

WISS will be offering its passengers in all three seating classes a new range of over 250 digital newspapers and magazines. The airline is also extending its SWISS Choice selection of extra inflight service options. Business Class customers on long-haul flights will be able to book the secluded privacy seats; and travel insurance will now be available separately from the regular flight booking process.

A New Digital Reading Selection Swiss International Air Lines (SWISS) will be further enhancing its inflight service product on 1 March. Travellers in all three seating classes will now be offered a new range of digital newspapers and magazines extending to over 250 titles in more than ten different languages. The guest can just go to swiss.com/ejournals before or after their flight and use their booking code or ticket number to download the

latest version of their preferred newspaper or magazine onto their mobile device. The number of such titles available to each traveller free of charge per flight will vary depending on their class of travel and their Miles & More status. SWISS’s new eJournal range will gradually replace the selection of print newspapers and magazines that are currently carried on board. This will also produce tangible savings in the flight’s weight; and this in turn will deliver further ecological benefits, including a reduction of some 450 tonnes in SWISS’s annual carbon dioxide emissions. Printed publications will still be extensively available, however, in the SWISS Lounges and in First and Business Class on long-haul flights.

New SWISS Choice Services SWISS Business guests will soon be able to make their long-haul travel even more exclusive: from the end of March onwards they will be able to book the popular privacy seats in the Business Class cabin. This single window seats 2/2 offer more surfaces and stowage room on both sides, along with greater seclusion. Privacy seats will be bookable for between CHF 99 and CHF 199, depending on the length of the flight. HON Circle Members and Senators may book these exclusive seats free of charge, subject to availability.

Pawan Hans and Airbus Helicopters collaborates for maintenance partnership

Jaipur Airport ranked the ‘Best Airport in the world’, Srinagar second

WH Desk

irbus Helicopters has signed a Memorandum of Understanding with Pawan Hans Limited (PHL) appointing the Indian helicopter operator as Airbus Helicopters’ approved maintenance centre for the Dauphin and Ecureuil rotorcraft. The MoU has the provision to enlarge Pawan Hans’ scope of maintenance services in the future to include other Airbus helicopter types. “We are proud to be the world’s largest civil operator of Dauphin fleet and to be its leading maintenance services provider in India. Over the years we have enjoyed a great partnership with Airbus Helicopters,” said Dr. B P Sharma, Chairman & MD, Pawan Hans Limited. Dr. B P Sharma Chairman & MD Pawan Hans Limited

“We would like to take our partnership a notch higher by extending our maintenance services portfolio to more Airbus helicopter types and increase our geographical coverage to SAARC countries,” he added. Pawan Hans, the world’s largest operator of the civil Dauphin fleet, has 34 Airbus helicopters of which 32 are Dauphin and 2 are Ecureuil. Pawan Hans’ maintenance base for the Dauphin is located in Mumbai. “Pawan Hans is one of our most valuable customers for over 30 years and in this time it has accumulated over 500,000 flying hours on the Dauphin fleet. It has built unparalleled expertise in operations and maintenance of the Dauphin,” said Philippe Monteux, Senior Vice President of South East Asia Pacific Zone.

10 March 2017

AI’s continuous efforts to improve the services and passenger facilities at its airports have placed it amongst the best service provider in the world. AAI’s two airports are ranked amongst the best airports in the category of 2 to 5 million passengers per annum across the world. Based on the results of the survey carried out by the Airports Council International (ACI), a global non-profit organisation of Airport Operators on Airport Service Quality (ASQ), Jaipur and Srinagar airports have been rated as world’s No 1 and 2 respectively in the category, ‘Best Airport by Size’ in the traffic volume of 2 to 5 million passengers per year. Jaipur Airport has also been rated as the best airport in the category of ‘Best Airport by Size and Region’ in the traffic volume of 2 to 5 million passengers per year.

AVIATION

Air India marks International Women’s Day by flying ‘All Women Operated’ flights WH Desk

elebrating International Women’s Day in a historic way, Air India has flown more than ten all women crew flights on its international and domestic routes from 26th February to 08th March 2017. On this occasion, the incredible women of Air India operated all type of wide and narrow body aircraft in its fleet. Not only this, Air India is going to organise a unique tour from Delhi to Agra for those women who have never flown in spite of their engagement with aviation sector from many years.

Ashwani Lohani, CMD, Air India said, “Each person and every society must respect women. It is a moment of absolute pride and honor for Air Indians that our women employees are writing their names in the annals of the aviation sector on a global scale. I would like to congratulate our women crew on creating history by operating first ever all women operated flight around the world and other flight on various routes.” Speaking further on Joyride he said” This initiative is being taken so that people working in the sector for long years get a chance to fly. There are many who might have gone into an aircraft but never flown on this we will give them a chance to fly.”

Inducts first A320neo into its fleet Aiming to bolster its capacity in the domestic market, Air India inducted the first Airbus A320neo aircraft into its fleet. The Airbus A320neo aircraft has a seat configuration of 162 seats including 12 seats in the business class. This aircraft is fuel efficient and is the first of 14 aircrafts leased from Kuwait headquartered ALAFCO Aviation Lease and Finance Company. Air India thus becomes the first CFM powered NEO operator in India.

In the series to create history, Air India operated around the world flight on Delhi-SFO-Delhi sector. To celebrate this achievement, a ceremony was organised and crew members of these flights were felicitated by the Air India. The non-stop flight from Delhi to SFO travelled via the Pacific Ocean and returned via the Atlantic Ocean completing around trip of the world with 16 crew members and 250 passengers on-board. With the travelling time of 15 hours and ten minutes, the Boeing 777-200LR aircraft covered 15,300 kms from Delhi- SFO at a speed of more than 1000 kms/hour. The flight while on its way to create history traversed 13 time zones. On return, the aircraft covered nearly 14000 kms and took 15 and half hours. Because of the wind pattern, on return the flight took more time.

Air India plans to induct 29 A320 neo aircraft into its fleet by 2019. The A320neo will join Air India’s existing fleet of 66 A320 family aircraft thus making Air India’s fleet size to 138 planes. Air India, today, flies one of the youngest, state-of-the-art, fleet of aircraft comprising a mix of the wide-body Boeing B777s, B747s, its latest acquisition- the B787 Dreamliner and the narrow body Airbus A321s, A320s and A319 aircraft.

Upon landing at San Francisco, the crew was ushered into a grand reception where they shared their record breaking flying experience. During the evening, a fashion show was organised with the crew walking the ramp, quite a special moment for them and later spoke to the audience about their historic flight.

FICCI-Avalon Knowledge Paper to be unveiled soon

WH Desk

ICCI & Avalon Global Research (AGR) joint publication of the knowledge paper ‘Travel 2.0 – The Next Generation of Travel’ that is slated to be unveiled at Digital Travel, Hospitality and Innovation Summit on March 22 -23, 2017 at FICCI, Federation house, New Delhi, looks at unraveling the technology trends in Travel & Hospitality segment that will help better define the future of the industry, how digitalisation has impacted the evolution of this industry, and what can be achieved by overall technology inclusion across the stakeholders in the industry ecosystem.

The proposed knowledge paper would focus on the evolution of Travel, Tourism & Hospitality industry through digital adaption and the role of new technologies and automation in streamlining the business processes across value chain, highlighting the speed and convenience of the business in this industry from an end-user perspective. The report would emphasize on adaption of big data analytics and the influence of social media on service providers and aggregators to address the challenges such as intensive competition and requirement of direct interaction with the end users.

March 2017 11

AVIATION

Etihad Airways secures IATA certification for enhanced booking system WH Desk

tihad Airways has successfully implemented a new booking standard driven by the International Air Transport Association (IATA) that enhances the level of information flow between travel agents and airline reservation systems. The New Distribution Capability (NDC) booking standard has been made possible following successful testing by Etihad Airways with Sabre Airline Solutions in partnership with Sabre Travel Network, one of the largest global distribution systems. As a result, the airline has secured a Level 1 certification from IATA. The certification paves the way for travel agents to have greater functionality with an improved shopping experience in the future that will enable them to access images of products, services and seat maps directly from Etihad Airways’ host reservation system.

IATA, which represents the interests of over 265 airlines worldwide, has been advocating a New Distribution Capability to modernise business and communication between carriers and the travel trade. Justin Warby, Etihad Airways Vice President Digital Transformation and Innovation, said: “In line with Etihad Airways’ strategy to offer consumers greater travel options, the NDC standard will enhance the airline’s ability to create further tailored offers and communicate our awardwinning product benefits more effectivelyto customers to best meet their travel needs. “Using a standard format, this is an important enhancement as we continue to invest in the latest technology and digital platforms to improve the overall booking experience.” YanikHoyles, Director, NDC Programme, added: “We welcome the decision by Etihad Airways to implement the first level of the

Lufthansa to fly Airbus A350-900 to Mumbai WH Desk

ufthansa Group will deploy its newest long haul aircraft, the Airbus A350-900 to India’s financial capital during the summer schedule of 2017. From April 16 onwards, Mumbai becomes the third destination worldwide to welcome the game changing aircraft. Flying on Lufthansa’s Munich (MUC) to Mumbai (MUM) route, the A350-900 will offer Mumbai area residents travel choices and better connections to Lufthansa’s vast global network. Earlier this month, Lufthansa Group marked a key milestone in Indian aviation by starting the first commercial operations of A350-900 to Delhi. The Lufthansa A350-900 is the world’s most modern and environmentally friendly longhaul aircraft. In comparison with similar

12 March 2017

types of aircraft it consumes 25 percent less fuel and produces 25 percent fewer emissions. The noise footprint is up to 50 percent smaller than comparable aircraft models. The aircraft offers Lufthansa’s most modern on-board product, assuring passengers the highest level of comfort in all travel classes, with a wider cabin, self-service area in Business Class, new seats in Economy Class, bigger windows, large TV screens, innovative mood lighting, personalized playlist and much more. The Lufthansa A350-900 is configured to seat 293 passengers: 48 in Business Class, 21 in Premium Economy and 224 in Economy Class. In addition, Lufthansa is the first airline worldwide to use a range of different settings for the on-board lighting of the A350-900 which are designed to fit with the day and night-time biorhythms of the passengers by providing the right type of light at the right time. Lighting effects will also be used to emulate a pleasant restaurant atmosphere on board during mealtimes. Altogether, the new A350-900 LED technology can provide around 24 different lighting settings. Following on from the A350-900, Lufthansa will also be re-fitting its Boeing 747-800s with the new lighting system.

Michael Herero, IATA Area Manager Gulf, second left, presenting the certificate to Etihad Airways management, from left, Umberto Nicolardi, Head of E-Commerce; Justin Warby, Vice President Digital Transformation and Innovation; and Leslie Varghese, Senior Manager Distribution.

NDC Standard. NDC is modernising the way that airline products are presented through travel agents, providing consumers with greater access and transparency. With NDC, travellers will be able to compare the full product offering regardless of the shopping channel they use.”

Turkish adds two new routes to Russian flight network WH Desk

urrently operating to Moscow, St. Petersburg, Sochi, Rostov, Kazan, Ekaterinburg, Ufa, Astrakhan, Novosibirsk and Stavropol, the flag carrier will now operate direct flights to Voronezh and Samara in Russia. Turkish Airlines is going to increase capacity in Russia by operating three flights per week between Istanbul–Samara and Istanbul–Voronej instead of Astrakhan and Novosibirsk which are currently operated as two flights per week. Istanbul–Voronej v.v. flights will be started on 4th April 2017 and Istanbul-Samara v.v. flights will also be launched on 11th April 2017. Special round-trip fares are available for Istanbul-Samara starting from 159 USD and for Istanbul-Voronej starting from 189 USD (including taxes).

March 2017 13

IN FOCUS

Middle East countries aim for greater share of $168 billion outbound Chinese market Region looks to attract more Chinese visitors through Arabian Travel Market (ATM) 2017; Abu Dhabi to increase Chinese tourist numbers by 265% by 2021. Complied by Jai Kishan Kaparwan

ourism professionals across the Middle East are furthering their efforts to increase their share of the $168 billion global outbound Chinese tourism market, through a number of travel incentives. With 120 million outbound travellers in 2016 alone, China has retained its position as the world’s largest outbound tourism market for the past four years, according to data released ahead of ATM, taking place at Dubai World Trade Centre from 24 – 27 April 2017. Simon Press, Senior Exhibition Director, ATM, said: “It’s crucial that tourist hubs throughout the Middle East maximise their reach into mega-markets such as China. Demand cycles, budget trends, tech-savvy hotels, food and beverage, sightseeing, culture and heritage centres, can easily be met in many key destinations across the region.”

A number of travel incentives introduced into the region over recent months include visas on arrival for Simon Press Senior Exhibition Director Chinese nationals visiting Qatar ATM and the UAE. The private sector is also employing more Cantonese and Mandarin speaking staff to help ease the language barrier and more Chinese businesses are operating their Middle East and Africa operations from the UAE. “With 4,000 mostly Chinese outlets, Dragon Mart retail centre in Dubai, is a fine example of this,” added Press. Initiatives such as the Qatar China 2016 Year of Culture have also helped boost the profile of Arab states, with arrivals into Doha from Asia and Oceania totaling 342,976 in the first half of last year. “There is every reason to believe that China will maintain its position as a top source market, moving forward. Currently 13 Chinese cities, including Beijing, Guangzhou, Shanghai and Shenzhen, as well as Hong Kong and Taipei, are connected to Dubai with more than 100 weekly flights,” said Press. According to the International Monetary Fund (IMF), China is the second largest global economy, worth $11.3 trillion, and its outbound tourism market was valued at $168 billion globally in 2016, with 59.3 million Chinese nationals travelling abroad in the first half of 2016 and 62 million in the second half, according to a report by Thomson Reuters, an increase of around 4% year-on-year. Abu Dhabi plans to attract 600,000 Chinese tourists a year by 2021, if realised, would represent a 265% increase on the figures

14 March 2017

It’s crucial that tourist hubs throughout the Middle East maximise their reach into mega-markets such as China. Demand cycles, budget trends, tech-savvy hotels, food and beverage, sightseeing, culture and heritage centres, can easily be met in many key destinations across the region. recorded for the first nine months of 2016, according to data from the emirate’s Tourism and Culture Authority. In Dubai, 540,000 tourists arrived from China in 2016, up from 450,000 in 2015, cementing the country’s place as a top 10 source market for the emirate. Elsewhere, the Sharjah Commerce and Tourism Development Authority (SCTDA) is preparing to welcome as many as 200,000 Chinese visitors to the emirate by 2021. Looking at inbound visitors from the Middle East into China, the Asian giant’s presence in the ATM country zones will not go unnoticed as it prepares to showcase its travel and hotel brands in both the hospitality and technology areas of the show. Exhibiting for the first time at this year’s event is China National Tourist Board, while The Garden Hotel Company Ltd, Guangzhou returns. Among the others already signed up is start-up aggregator PKFARE, which aims to be one of the largest online B2B marketplaces in the industry. PKFARE was a first-time exhibitor at WTM London in November 2016, following which representatives signed commercial agreements with four new partners. Established in 2014, PKFARE allows agents to book air tickets and hotels around the world, with links to consolidators, hotels and global distribution systems such as Amadeus, Sabre and Travelport.

IN FOCUS

Bahrain tourism industry to reach US$1 billion by 2020 The tourism industry in the Kingdom of Bahrain is growing rapidly and is expected to reach US$1 billion by 2020, according to figures released ahead of Arabian Travel Market 2017, which takes place at the Dubai World Trade Centre April 24-27, 2017. Complied by Jai Kishan Kaparwan

ahrain witnessed an 8.4% increase in inbound traffic in the third quarter of 2016 and a peak of 1.4 million arrivals during the month of August. With the Bahrain Tourism and Exhibition Authority (BTEA) spearheading a robust marketing campaign, the Kingdom expects to welcome 15.8 million annual visitors by 2018. This will represent an increase of 36.2% on current figures and will place the country’s tourism industry on track to reach its $1 billion 2020 target. Simon Press, Senior Exhibition Director, ATM, said: “The Bahrain Tourism and Exhibition Authority has engaged with a number of public authorities and private sector organisations over recent months and the returns are beginning to be realised. “The BTEA now operates seven official representation offices worldwide, with a focus on source markets in Europe and Asia, and will continue to work hand-in-hand with hotels, tour operators and cruise lines to achieve its objectives.”

This phenomenal growth will be driven primarily by the leisure sector, which should rise in terms of value by 4.3% per annum to BHD 1.2 billion in 2026, while business arrivals will generate BHD 219.3 million per annum by 2026. As activity continues to increase, GDP contributions from tourism will also rise, from the 10.6% contribution witnessed in 2015 to a predicted 13% contribution towards GDP in 2026. The news comes as inbound investment into Bahrain’s tourism infrastructure reaches new heights. From funding totaling BHD 105.3 million in 2015 representing 5.3% of total investment that year – investment is expected to reach BHD 217.9 million in 2026, which will be 8.6% of the national total. The $1.1 billion Airport Modernisation Programme (AMP) at Bahrain International Airport will double capacity from 7 to 14 million passengers per year, by Q2 2020. STR Global estimates that there is currently, 12,641 rooms and a pipeline of 4,187 rooms, an increase of 33.1% in hotel stock over the coming years. Promoting its hotels, leisure attractions and investment opportunities, the Kingdom of Bahrain will enjoy a strong presence at ATM 2017, with several exhibitors participating. These include the Kingdom of Bahrain Tourism Sector, Ministry of Culture, Sabre, Farhat International Tours & Travels WLL

and the Gulf Hotel Bahrain. The country’s flagship luxury properties, such as Four Seasons Hotel Bahrain Bay and Sofitel Bahrain Zallaq Thalassa Sea & Spa, will also be represented by their respective operators. To drive the expected demand, BTEA’s plans for 2017 include capitalising on the leisure market, particularly the heritage and cultural aspects, regenerating beaches, targeting cruise passengers, as well as the opening of Avenues Bahrain Mall. Press added: “The main theme of this year’s ATM is experiential travel and Bahrain is a perfect example of what this sector offers, with investment set aside for the regeneration of the historic bazaar district, Manama Souq and similar projects at Bab Al Bahrain.” ATM – considered by many industry professionals as a barometer for the Middle East and North Africa tourism sector – witnessed a year-on-year visitor attendance increase of 9% to over 28,500 in 2016, with 2,785 exhibiting companies, signing business deals worth more than US$ 2.5 billion over four days.

Thomas Cook India creates a strategic annual property WH Desk

homas Cook (India) Ltd. India’s leading integrated travel and travel related financial services company, in a strategic initiative to expand India’s travel market, has conceptualised a unique annual property, “The Grand Indian Holiday Sale”, carefully timed to coincide with the peak booking window for summer vacationsIndia’s largest holiday season. The focused intent to catalyse holiday demand is delivered via a range of specially curated offers and discounts targeting India’s quintessential ‘value seeker’. This intense 10 day sale offers India’s travellers a range of attractive deals and discounts on both domestic and

international bookings, covering flights, hotels and holiday packages. To capture its diversity of customers, digitally native and retail, and ensure convenience and easy access, “The Grand Indian Holiday Sale”, is available across Thomas Cook India’s omnichannel network – its online platforms (mobile & website), call centers & extensive offline outlets. The 10 day sale period offers customers the advantage of discounts up to Rs.40,000 on Thomas Cook’s holiday packages, with an added incentive of a ‘child travels free’ offer on select Asia tours. In addition, Thomas Cook’s unique ‘Holiday Pe Holiday Free’ offers a free Indian holiday on select domestic and international tours. The Grand Indian Holiday Sale also gives customers an

additional 5% discount on transactions using Standard Chartered Bank credit/debit cards. For customers who pay the entire amount upfront, Thomas Cook India offers a further discount of up to 9%. Abraham Alapatt, President & Group Head - Marketing, Service Quality, Financial Services and Innovation, Thomas Cook India said: “As a pioneer in the industry, our grand sale in the travel and holiday category intends to build a strong annual property that Indian travellers look forward to every year. In addition to the range of attractive deals and discounted offers, a further discount of up to 9% off on select packages is intended to offset consumer concerns arising from a hike in service tax.”

March 2017 15

TRAVEL BUSINESS

Chinese Visa Application Service Center becomes more accessible Jaikishan Kaparwan

he Chinese Visa Application Service Center was inaugurated at New Delhi’s commercial hub Connaught Place, making China visa application facilities centrally accessible for residents in and around New Delhi. To further aid the P.R. China Government’s efforts to promote tourism, travellers can also avail of premium packages through ‘China in Luxury’, an initiative offering exclusive travel experiences for visitors. The centre was inaugurated by HE Luo Zhaohui, Ambassador of the People’s Republic of China to India, Wei Xiaodong, Vice DirectorGeneral, Service Bureau for the Foreign Ministry And Its Overseas Missions of the People’s Republic of China, and Zubin Karkaria, Chief Executive Officer, VFS Global Group in the august presence of the other key members from the Government of the People’s Republic of China’s Ministry of Foreign Affairs, the Embassy of P.R. China in India, and VFS Global. This centre is on the premises of South Asia’s largest Joint Visa Application Centre, serving 31 client missions under one roof, and noted for its state-of-the-art infrastructure and biometric enrolment capabilities, spacious settings, Premium Lounges for personalised comfort of applicants, and scientifically-designed layout for seamless applicant flow.

Commenting on the launch, Li Bijian, Minister Counsellor, Chinese Embassy in India, said, “With the inauguration of the new office

in the new year, I hope that the Chinese Visa Application Service Centre could further expand and enhance its services in order to promote people-to-people exchanges between China and India and make new contributions to the bilateral relations.” Zubin Karkaria, Chief Executive Officer, VFS Global Group said: “We anticipate strong tourism growth between India and China and this spacious centre will enable us to cater to the rising demand for China visas and simultaneously enhance the visa applicant’s experience. We are also honoured that the very first ‘China in Luxury’ outlet in the world located in this centre, will go a long way in driving luxury tourism to China.” As the economic and commercial links between the two nations continue to strengthen, China is emerging as a destination of choice for business and leisure travellers out of India. China’s rich breadth of culture and history, and a great number and variety of world-class tourist attractions, make it a preferred sightseeing destination. VFS Global has served the Government of the People’s Republic of China since 2008 and currently manages visa services for the government in Angola, Democratic Republic of Congo, Kenya, and India, through a total of 6 visa application centres.

SOTC launches Super Holiday Sale to entice customers WH Desk

ith summer holidays just around the corner, SOTC, a leading travel and tourism company has announced The Super Holiday Sale from March 15th 26th, 2017. Travellers with small budgets can now avail the best deals and offers to a series of destinations. SOTC’s summer holiday packages include return airfares, options for Indian food, local/Indian tour manager for sightseeing and leisure options. The prime objective to channel holiday demand amongst consumers is delivered via a range of individually curated offers and deals targeting Indians who look for value for money offers. This zealous 10 day sale offers enthusiastic travellers an assortment of attractive deals and discounts on both domestic and international bookings, binding combinations of flights, hotels and holiday packages. To reach out to customers; digitally, native and retail, and ensure convenience and easy access,

The 10 day sale period offers customers the advantage of discounts up to Rs.1,00,000 per family on SOTC’s holiday packages, with an added incentive of free child stay offer on select Asia tours. In addition, SOTC’s exceptional ‘Buy a Holiday get a Holiday Free’ offers a free Indian holiday on select domestic and international tours. The ‘The Super Holiday Sale’ also gives customers complimentary upgrade offers for extra comfort. These priceless experiences and airfare inclusive holidays start from Rs 28,800 only. Speaking on the launch, Vishal Suri, Managing Director, SOTC Travel said,’ The summer special initiative seeks to provide an exceptional vacation experience to travellers at the best rates for those whose holiday dreams are bigger than their budgets. At SOTC we have always strived to make holidays affordable for all Indian travellers and our summer packages are a testimony to our holiday propositions.”

Ixigo records a footfall of 8.9 million international tourists WH Desk

ndia has quite evidently been witnessing a consistent rise of inward foreign tourism year on year. This increase can be attributed to many factors such as more flexible government policies, easy availability of e-visas to foreign tourists, developments in road and rail infrastructure and much more. A study by ixigo, India’s leading travel metasearch reveals that approximately 8.9 million foreign tourists visited India in 2016, which indicates an 11% rise from 2015. Most of these tourists

16 March 2017

have been found to originate from USA, Bangladesh and UK, which account to about 40% of the total count. Commenting on this ixigo CEO & Co-Founder Aloke Bajpai said: “It’s great to see a good amount of foreign tourists visiting India every year. While maximum tourists hit base in Delhi, Mumbai and Chennai in 2016, accounting to over 50% of foreign arrivals, we have seen people travel around the country to visit popular destinations such as Goa, Rajasthan, Kerala, etc. If government policies continue to remain flexible, 2017 should prove to be an even better year for foreign tourism.”

March 2017 17

STATE

Yes Institute partners with UMC & MMCF for new heritage walk trail Yes Institute has partnered with the Udaipur Municipal Corporation (UMC) and The Maharana of Mewar Charitable Foundation (MMCF) for a series of 12 heritage walks, with a new route in the city, The Ahar Heritage Walk. WH Desk

his is YES Institute’s second set of heritage-based initiatives, following the launch in Delhi-NCR and is an important step to enhance awareness and to highlight the importance of heritage conservation and management in India. The walk saw stellar participation from senior bureaucrats and government officials in Udaipur, including Chandra Singh Kothari, Mayor of Udaipur, Mandakini Dhabai, Chairman, Udaipur Heritage Committee and Bhupendra Singh Auwa, Administrator-in-Chief, Maharana of Mewar Charitable Foundation. Yes Institute has already conducted 73 heritage walks for the citizens of Delhi-NCR covering 4,562,500 footsteps with participation of over 1,500 citizens from all walks of life. The institute has also produced several books promoting India’s heritage including the recent publication by well known historian Dr. Swapna Liddle on the ancient sub-city of Chandni Chowk. Rana Kapoor, MD & CEO, Yes Bank and Chairman, Yes Institute, said, “India boasts of a rich cultural heritage, which is characterised by diversity and architectural brilliance. The model of heritage tourism works in tandem with the local community and has the potential to instill the values of self-pride and boost the agenda of holistic development. Yes Institute’s initiative to promote Heritage conservation in Udaipur is aimed at socio-economic up-gradation and promotion of responsible tourism.”

Going forward, Yes Institute plans to conduct a number of heritage conservation initiatives in Udaipur and other heritage cities. The eventual aim is to help catalyse India’s heritage development and management, through preservation and promotion, in a sustained manner. This partnership is instrumental in promoting awareness and conservation of Udaipur’s rich heritage. “Heritage management will be a strongly associated feature of Udaipur’s development as a Smart City. Private and public stakeholders must collaborate in order to strengthen the heritage tourism infrastructure which is already available in Udaipur,” Nikhil Sahni, Group President Government Banking and National Head, Branch Banking, Yes Bank elaborated. Commenting on the partnership between Yes Institute and MMCF, Bhupendra Singh Auwa, Deputy Director of Maharana of Mewar Charitable Foundation, said: “The Maharana of Mewar Charitable Foundation is very pleased to associate with Yes Institute and the Udaipur Administration. The Ahar-Banas culture flourished over thousands of years during Bronze Age of The Great Indus Valley Civilization. The 319 Chattris of Royal Cenotaphs have been in a two-phase restoration period, which culminated in 2016 and have now been restored to their former glory; the establishment of these heritage walks are essential to promote awareness of this archeological and architectural marvel.”

Delhi celebrates Garden Tourism Festival The 30th edition of Garden Tourism Festival was inaugurated by Kapil Mishra, Minister for Tourism, Delhi on 17th February, 2017. WH Desk

he theme of the event was kept as Skills in Gardening and Delhi Tourism strived to disseminate a strong message amongst the visitors that how gardening can contribute in bettering both health and environment. Also, it strived to impart information regarding different medicinal plant in the premise and the medicinal qualities associated with them. Main idea behind small events at Garden Tourism Festival has been to promote cultural integrity among one and all. Lectures and Nukad-Nataks on Environment & Health, Magic Show, free Ayurvedic check-ups, musical band performances and cultural performances by various academies like Maithali-Bhojpuri Academy, Urdu Academy, Punjabi Academy and Rajasthani and Haryanvi folk performance and Sham-e-Sufi by Oshin Bhatia, musical performance by Lakhwinder Wadali, a Punjabi Singer who hails from the family of eminent musicians (Wadali brothers), Sharmila Pandey, a Bhojpuri Singer and enthralled the audience on all three days.

18 March 2017

As the 30th Garden Tourism Festival came to its conclusion it succeeded in attracting over thirty thousand visitors to the serene and calm venue of Garden of Five Senses. People not only bought numerous varieties of plants but also were spell bounded by the beauty of Garden of Five Senses as they spent quality time with their friends and family in the lush green gardens. With its fresh air, exquisite landscaping, and contemporary installations, the garden stands unique and true to its name.

STATE

Delhi celebrates the spirit of Heritage motoring WH Desk

ach year, the 21 Gun Salute Heritage & Cultural Trust hosts India’s most premium vintage car event, the 21 Gun Salute International Vintage Car Rally & Concours Show, and this year also, the 7th edition of the event was inaugurated amongst renowned national and international car aficionados and connoisseurs of culture, art and history. Vintage and classic cars from Delhi, Haryana, Rajasthan, Uttar Pradesh, Tamil Naidu, Gujarat, MP, Maharashtra and various other parts of the country were present at event 100s’ of rare marques were at display along with a grand celebration with dances, arts and culture that made the event a timeless experience. The event welcomed thousands of visitors from around the globe and many eminent guests, royal families and renowned personalities at the India Gate Grounds (August Kranti Park), New Delhi. The Chief Guest for the first day of this 3-day mega event, Vinod Zutshi, Secretary, Ministry of Tourism, Govt of India, inaugurated the display of Vintage and Classic cars and the Concours Show. “Every year, as a tribute to the golden era of the automotive industry, we organise this International event and this year we have received immense support from National and International Tourism Boards and the Ministry of Tourism,” said Madan Mohan, Founder & MD, 21 Gun Salute Heritage & Managing Trust. International beauties like the 1912 Rolls Royce Silver Ghost, 1967 Rolls-Royce Phantom V and many more saloons and convertibles, from the imperial houses of Rolls Royce, Stutz, Buick, Ford, Chevrolet, Austin Martin and Bentley, like the 1922 Moon, 1927 Lanchester and 1933 Cadillac V12 7 Passenger Limousine, fully restored and in excellent mechanical & cosmetic condition were the center of attraction at the show field. The 100’s of vintage and classic cars from different parts of the country, won applauses as the visitors walked by. Besides,

showcasing the rich automotive heritage to the world, the rally also took up a social cause of raising funds for children with special needs. The first day of the event incorporated a full day of colorful cultural fest, representing India’s pride, glory and cultural elegance, along with an exclusive display of vintage and classic cars at the historic India Gate. An impressive fleet of more than 100, handpicked masterpieces of the bygone era, the exclusive ‘Maharaja’ cars and the magnificent display of rich heritage of India through various cultural performances, enthralled the spectators. The brain child of Madan Mohan - one of the country’s biggest vintage car collector, inspired us with his words & passion that aims at establishing our nation as a world-class Motoring Tourism destination. Since 2011, the 21 Gun Salute Heritage & Cultural Trust has been successfully conducting the 21 Gun Salute International Vintage Car Rally & Concours Show.

MoT launches pre-loaded SIM card Dr. Mahesh Sharma, Minister of State (Independent Charge) for Tourism and Culture, launched the initiative of the Ministry of Tourism, Government of India for providing pre-loaded SIM Card to foreign tourists arriving in India on e-Visa here.

This initiative has been launched in association with Bharat Sanchar Nigam Ltd., (BSNL), wherein BSNL would distribute pre-loaded SIM Cards to foreign tourists arriving in India on e-Visa. This facility will be initially available in the Indira Gandhi International Airport (T3 Terminal), New Delhi and later cover remaining 15 international airports, where e-Visa facility is currently available.

WH Desk

To avail pre-loaded SIM Card, BSNL will collect e-Visa copy and the first page of passport from foreign tourists on arrival at the airport. This facility is only available for tourists arriving in India on e-Visa. SIM cards will be pre-loaded with a value of Rs. 50 talk time and 50 MB data and will be activated on immediate basis so as to enable them use this facility instantly.

ddressing on the occasion, he said that this unique initiative will facilitate the foreign tourists in communicating with their acquaintances immediately after their arrival in India. Earlier, the Ministry of Tourism had also launched a 24 x 7 Tourist Helpline 1800111363 in 12 foreign languages so that the foreign tourists can get the required information in their own language. The minister presented the First Kit containing SIM to a representative of travel and tourism sector. Vinod Zutshi, Secretary, Ministry of Tourism, J.S. Deepak, Secretary, Ministry of Communications and senior officers were present on the occasion.

This initiative is also aimed at providing connectivity to foreign tourists to enable them to stay in touch with their near and dear ones and also help them to contact with the 24x7 Multi lingual toll free helpline of Ministry of Tourism for any assistance and guidance during times of distress / medical emergency, etc.

March 2017 19

NEED TO KNOW

Synonymous with picturesque natural beauty, teeming wildlife, immaculate tea gardens, amazing river cruises, revered temples and warm, beautiful people, Assam is a mosaic of various cultures and religions. From pilgrimages, wildlife safaris, cruises on the mighty Brahmaputra, to visiting the vast tea gardens or Asia’s oldest refinery Assam has much to offer. Whereabouts brings more on this.

Tea & Golf Compiled by WH Desk

ccupying 2.39% of India’s landmass, Assam is the most vibrant of eight states comprising the Northeast. Bounded by these states, West Bengal, Bhutan and Bangladesh, its topographical asymmetry is underscored by the Barail hill range sandwiched between two valleys Brahmaputra and Barak – named after the dominant rivers.

tribal people living in areas straddling Assam and Arunachal Pradesh cultivated and drank tea as herbal rejuvenator for ages. With more than 800 major and 60,000 small estates spread across 300,000 hectares, Assam has the world’s largest concentration of tea plantations and employs 17% of the State’s workforce. Assam tea accounts for 55% of India’s total tea production and 80% of the country’s export.

Tea Gardens

In 1833, a British panel sent George Gordon to China to study plantation techniques and implement them in Assam. Gordon returned with Chinese Camellia (tea plant) specimens and workers since the local variety was not commercially viable though more suited to ambient conditions. Crossing the local and Chinese varieties yielded the perfect Indian hybrid, plucked by the ‘tea tribes’ comprising 87 central Indian communities relocated by British planters form central India 150 years ago.

Assam has been synonymous with tea ever since Briton Robert Bruce claimed to have discovered it in 1823, though the Singpho

In 1911, the Tocklai Tea Research Centre, the oldest and largest Tea Research Centre in the world was established at Tocklai in Jorhat

Assam is synonymous with breathtaking natural beauty, teeming wildlife, immaculate tea gardens and warm, beautiful people. It’s strategic location in the northeast of India, and it’s accessibility from the rest of the country makes it the gateway to the northeastern states.

20 March 2017

NEED TO KNOW

for developing more scientific and fruitful methods of cultivating tea plants, applying fertiliser, testing soil, selecting sites for garden and processing tea leaves. Brand Assam has invariably been the distinctive black teas (crush tear and curl or CTC). The state also produces a small quantity of distinctive organic orthodox tea that was granted GI status in 2007.

Margherita Golf Club, Thakurbari Golf Club, Biswanath Golf Club and Jorhat Gymkhana Golf Club. The courses have natural greens, as there is plenty of rainfall and groundwater available. There are good club houses for post a golf session that serves everything with luxury. Today, they are helping the estates package them as exotic holiday destinations where tee-putt is as exhilarating as the teapot.

For a better marketing of the tea produced in Assam and the entire North Eastern States, a Tea Auction Centre named as Guwahati Tea Auction Centre was established in 1970 at Guwahati. The bulk of Assam’s teas are sold through the Guwahati Tea Auction Centre. A special logo assigned by Tea Board of India separates Assam Tea from others in the international market. On an average, Assam produces 550 million kgs of tea. They cheer and refresh more than 85% Indians every day.

A stay in the tea garden, playing golf and driving through tea country is an unforgettable experience. This beautiful state has sprawling lush green tea estates with old-world bungalows, most of which have golf courses attached to them. Besides classical clubhouses for post-golf sessions, some of these estates have airstrips for tourists to arrive and take off in chartered aircraft.

Tea Bungalow & Golf Courses In 1829, India became the first country outside Great Britain to have a golf course. The country offers many world-class greens today, laid at Himalayan heights, in desert, military cantonments by forests and lakes and in urban areas. But Assam’s ‘tea-tees’ golf courses in tea estates are in a class of their own. Living in a Tea Estate in countryside and playing golf is comparable to a holiday in France Vineyards. There are some 20 tea-tees, natural and almost all with nine holes. Within 200kms of each other, these golf courses prepared essentially to enhance the lifestyle of British planters transport one to the grandeur of the Raj days. The known ones being Digboi Golf Club,

Professional golfers swore by the 18-hole Digboi Golf Course that Digboi Refinery lords over in eastern Assam’s Digboi town until the Kaziranga Golf Resort came up in the middle of a tea estate in Jorhat. Designed by one of India’s leading golf course architect, the resort has a challenging 18-hole, par-71 golf course that is the first of its kind. The club house is the heritage Burra Sahib’s Bungalow. The resort also offers a golf academy with professional coaching and a well-equipped golf pro shop. Assam boasts of several enchanting old world tea bungalows with beautifully manicured lawns set amidst lush and tranquil tea estates. Several of the tea estates are now opening up their doors to welcome tourists. Kaziranga Golf Resort near Jorhat set in lush tea estates is a unique golf resort. Set in the Sangsua & Gatoonga tea estates in a 150 acre area this is a 18 hole, 6830 yard, Par 71 course. Beautifully

March 2017 21

maintained you will find lush green fairways, smooth greens and roughs that are memorable they are all Bermuda grass. With bungalows and cottages this is a perfect holiday spot in a colonial tea environment. The resort also allows you to pick up and learn the game of golf with a large Golf Academy. Designed by Ranjit Nanda this course is tight, with fast and true greens and water in play on 6 holes. Bad shots are punished sometimes severely and playing to your handicap on this course will test your skills. The shortest hole from the back tees plays to 185 yards and that should give you an idea of the challenges that lie ahead. Opened in 2011 this course is open to all golfers making it an ideal golf breakaway site. The driving range is a unique double sided access design allowing 72 people to use it at any given time. A game of golf here will be played amidst tea plantations, paddy fields sync with nature. With the climate ranging from a min of 12 C to a max of 35 (June, July & Aug) Jorhat is a yearlong golf destination. The Kaziranga Golf resort is owned by the B & A group.

Reaching Here Air: The national carrier and private airlines have flights from major Indian metropolis to Borjhar Airport, 25km from Guwahati. The other cities in Assam that are connected by air to the rest of India are Silchar, Dibrugarh, Tezpur, Jorhat and North Lakhimpur.

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Rail: There are direct train services from Calcutta, New Delhi, Mumbai, Chennai, Bangalore, Cochin and Trivandrum to Guwahati, the rail hub of Assam. Road: Assam is accessible by road from all the neighbouring states, such as West Bengal, Meghalaya, Manipur, Mizoram, Nagaland and Arunachal Pradesh. The roads are National Highways and thus well maintained and drivable.

Contact Directorate of Tourism, Govt. of Assam Station Road, Guwahati 781001, Assam info@assamtourismonline.com

March 2017 23

MoT

Reunion Island

The Ultimate Destination for

Adventure Nestled in the heart of the Indian Ocean, Reunion Island is the ultimate experience for pure beauty. One of the most popular tourist destinations in the tropics, it is also a perfect place for adventure activities be it outdoor activities like Canyoning, Mountain Biking, Horse-riding, Hiking, Paragliding or Under Water Activities like Diving, Whale Watching and much more there is no better place than this. Whereabouts brings more on this fascinating destination. Compiled by WH Desk

ocated just 210kms from Mauritius, Reunion Island is not just any other exotic island. It’s a combination of the best that the world has to offer all in one place. Covering only 2512kms, the island offers a tremendous mixture of wild nature and authentic culture. With 40 percent of its territory classified as World Heritage by UNESCO, its diversity delivers the impossible dream of being able to go around the world in just a few days. From the minute you arrive, will immediately sense the extraordinary diversity of the cultures that live in perfect harmony on the island. As you travel around, you will experience the cultural richness, from Asian cuisine to Creole markets, and from Buddhist to Tamil and Christian traditions. The contrasting experience are unique in that , in only a few hours you can be in the expansive volcanic lunar landscapes , then in the translucent waters of the lagoons or enjoying the feeling of being on top of the world in the lush green vegetation of one of the picturesque craters.

24 March 2017

Mountain Biking & Cycling Reunion Island has around 300kms of mountain biking trails, which conjure up adventure and unknown experiences to be discovered over one or several days. From the most accessible to the hardest routes, the biking trails on the island all require one thing; stability on two wheels. For those looking to be the next Julien Absalon, the downhill trail from the Maïdo the Mégavalanche has become the ultimate downhill tour for all champions. A shuttle service can also provide an all-inclusive downhill experience. Many marked-out and safe biking paths run along the coast for family trips and discovering the spectacular seaside scenery over 25kms. Perhaps you would prefer a recumbent bike or a quad bike? These three or four all-terrain bikes are both fun and comfortable, and will take you to little-known places of natural beauty.

Canyoning Classified by UNESCO as a World Heritage Site for its peaks, cirques and slopes, Réunion certainly deserves this title, as nature’s exceptional beauty seems to have reigned on the island since its creation. Among the high-adrenaline sports, Canyoning has found a place to flourish in Réunion. More than 100 incredibly diverse sites, dizzying waterfalls, slides, zip lines and one legendary site named Fleurs Jaunes should all be tested. From beginners to hardened connoisseurs, everyone can enjoy themselves with the guidance of safety-conscious professionals. Discovery Canyoning is also available at the world famous sites of Fleurs Jaunes and Gobert with cliffs reaching some 100

WHEREABOUTS

metres. Here you can learn the basics for abseiling, the right moves to make for the slides, the perfect position for jumping into the lakes. Amateurs with a little more bottle and accomplished sporting types in search of vertical, fractured and narrow Canyoning will naturally visit the Fleurs Jaunes, Gobert, and Bras Rouge (Cilaos), which is at the centre of the ancient crater of the Piton des Neiges. At Trou Blanc (Salazie), canyoners will find almost a dozen of natural slides (the best place for it on the island), and seven abseiling lines through humid air in the rainy season (after all, the legendary 100-metre Voile de la Mariée waterfall, with its gruesome myths, is close by). There is also Takamaka in the east of the island, with abseiling up to 150 metres and slides up to 10 metres. More hardened fans can take on an expedition with a portable shelter to the Trou de Fer! The trek takes place in the main forest of Bélouve. After walking for the first day in the dry, hikers will face the three fragmented canyons, the last of which is the Trou de Fer (with a technical descent requiring grapnels).

Paragliding In the sky above Réunion, graceful sea birds fly through the blue, carving out shapes with their long, thin tails, and multi-coloured paragliding sails draw the eye. The layout of Reunion combined with hot weather all year round make the island one of the most reputed beauty spots on earth. Discover Free Flight: It’s not down to chance that Reunion was chosen to host the Paragliding World Cup. Its hugely diverse landscapes, and exceptional sites from the sea to the mountains all give an elevated view of the island, and another side to its incredible beauty. And to start your free flying experience, nothing is better than a tandem flight with professionals. Fancy trying it on your own? Three schools in the higher slopes of Saint-Paul (Bellmène) and above the lagoon at Saint-Leu (Colimaçons) can teach you how to learn the sport and master the intense feelings during take-off. Intense Sensations: Reunion can also offer sensations to impress the most hardened of free flyers, thanks to its incredible scenery. Its slopes and cirques have been classified as a World Heritage Site by UNESCO, and offer an absolutely breath-taking view. Take-off can be arranged on the most beautiful natural site on the island.

Trail Reunion Island is full of trails and vertiginous landscapes. Mafate and its landforms carpeted with vegetation, Salazie and its remote villages and the island’s highest peaks: Piton des Neiges, Gros Morne, the Maido rampart, Grand Benare are all crossed with exceptional routes. Reunion Island is a paradise for trail runners. It has more than 900kms of marked trails and three long distance footpaths through the Pitons, cirques and ramparts, which have been listed as a World Heritage Site by UNESCO since 2010.

March 2017 25

WHEREABOUTS rivers criss-cross the earth. This creates the ideal playing field for lovers of white-water rafting, diving and deep-sea fishing. When thinking of a tropical island, the vision of a sandy beach ringed with palm trees and bordered by the tranquil waters of a lagoon come immediately to mind. In Reunion, 18 bathing sports have been tested by the European Commission, which judged the water quality to be excellent.

Diving Reunion is also the place to be for Snorkelling buffs. Just a few meters from the shore, visitors will see the first beautifully coloured fish swimming through the clear water. The view becomes hypnotising when scuba diving, as the underwater landscape is filled with diversely shaped coral, twisted forms like ancient trees, stalactites and large-leaved marine plants. This magical setting is home to a fascinating array of sea life; the trunkfish is black and covered in white dots; the surgeonfish has colourful stripes; the butterflyfish, whose black-pointed tail fin is used to throw off predators; and the turbot, which blends into the sandy ocean bed to rest.

Whale Watching The all-terrain routes through forests and mountains are a real challenge for trail runners confronted by the island’s landforms. Trail runs are held throughout the year in a mystical atmosphere, an extraordinary setting and a natural environment as surprising as it is varied. The most famous race, called the Grand Raid, or the Crazy Diagonal is without doubt the most prestigious trail race organised on Reunion Island. Every year this legendary race attracts thousands of enthusiasts to the island from all over the world. Known for its waterfalls, its chayote squash farms, its authenticity and its exceptional setting, Salazie has become a trail station on the Raidlight network. The cirque of Salazie has magnificent and improbably steep looking, yet well maintained trails that will take you through stunning locations and breathtaking scenery. Three Long-Distance Footpaths: Three routes have been designated long distance footpaths by the French Walking Federation - what more could trekkers want. Accompanied by experienced guides or by yourself, the succession of exceptional sites and landscapes help you discover Reunion Island in complete peace of mind. The GR R1 loops round the famous Piton des Neiges, which at 3,071 meters high is the island’s highest summit and crosses the three cirques: Salazie, Mafate and Cilaos. The GR R1 is 60kms long and can be covered in six stages passing through the heart of the mountains. The GR R2 crosses the island from North to South over a distance of 130kms: mountain peaks, nature reserves, cirques, Piton des Neiges and Piton de la Fournaise are all on the itinerary. The GR R3 can be covered in five days. This route fully explores the cirque of Mafate, which is only accessible on foot.

White Water Warm Water Some would compare the island of Reunion to a piece of confetti, just 2,512km² floating in the enormous Indian Ocean. Water is everywhere; the warm waters of the lagoon lap the sand, ocean waves beat against the cliffs, dizzying waterfalls evoke the immemorial, lakes reflect the dazzling sunlight and

26 March 2017

Glass-bottom boats are accessible to everyone, giving visitors a chance to effortlessly observe the underwater world of fish and corals. Dolphins almost systematically come along for the ride, making for an unforgettable experience. From June to October, the whales from the Antarctic sometimes frolic a stone’s throw from visitors to the Indian Ocean. The whale watching chart states the rules for approaching the whales – visitor should keep a safe distance. Even from afar, it is difficult to contain your emotion faced with these sea monsters, whose majestic silhouettes seem to hide the mysteries of the deep.

Reunion by Kayak Towards the middle of island, seemingly inaccessible gorges and impassable waterfalls are bested by the art of Canyoning, which attracts a growing number of amateurs every day at Cilaos, Salazie and in the Eastern Heights. With more than 70 equipped canyons, 131kms of paths, a total height difference of 28,000 metres, and thousands of lakes, waterfalls and natural slides, Réunion gives visitors many different ways of discovering this sport in complete safety. From rappel lines reaching just ten metres to vertical descents of more than 100 metres, everyone can try. And for the hardier, the Iron Hole is classed as “Abominably Difficult” and takes two days to complete.

WHEREABOUTS brings the greatest mountain bikers together to race from Maïdo mountain to the sea. Certain sections of the race remind everyone that mountain biking is an extreme sport. The Megavalanche is open to everyone, with pre-selection enabling participants to be put into groups of varying levels.

Land Of Intensity With its ancient volcanos offering lunar landscapes and dreamlike lagoons, Réunion provides a breath-taking playground combining the elements of water, earth and air. The island is a holy grail for hikers, mountain bikers, climbers and golfers, who all come looking for unbridled sensations and emotions Legendary Hiking: With over 1,000kms of paths running through mountains, jungle and open spaces, both amateurs and experienced will feel at home. The island will take you as close to Mother Earth as possible, where journeys are made on foot, on horseback and even by bike. A mountain biker’s paradise, the island has dozens of trails winding through sumptuous scenery, offering moments of freedom, intense sensations, and unforgettable descents from the mountaintops to the seashore. 4X4 Escapades: Pick up your maps and road guides, because Reunion offers numerous routes to four-wheeled adventure. Expeditions in 4x4 vehicles will lead you through volcanic landscapes, dizzying mountains, waterfalls and unforgettable views.

International Sporting With impressive highs and lows, unique and spectacular natural scenery, a climate allowing for year-round open-air sports, the sumptuous natural scenery of Réunion is regularly the setting for major sporting events. Since 1989 more than 2,000 trail running amateurs of all levels come together to cross Reunion, from Saint-Pierre to Saint-Denis; across the volcano and the cirques. Biking Events: At the start of the Southern Hemisphere’s summer (during the European winter), this sporting event

Paragliding Events: International paragliding competitions are regularly held on the site of Saint-Leu. Certain phases of the Paragliding World Cup even take place here, including the final, where the greatest paragliders in the world play for the title. For several days, the sky is filled with colourful sails, with the party in full swing and music and food on the slopes of Piton Saint-Leu. There are some 300 days of flying per year, 800 regular gliders, 20 sites aimed all levels and different conditions ranging from lagoons to mountains, five professional schools and three associations for learning to perfect the sport.

The Coastline and Beaches Reunion Island offers 22kms of exceptionally well-preserved lagoons, where anyone can enjoy in total tranquility; swimming, snorkelling, kayaking in a vessel with a transparent base, stand-up paddle boarding. The sun from the Southern hemisphere invites you to relax on its warm, sandy beaches, in an exceptional setting for enjoying total relaxation time and whisking you off on daydreams that you will never forget. With their turquoise waters protected by a 30kms long coral reef, the lagoons of Reunion Island will ensure you can swim in total peace and tranquility.

Reaching Here AIR: Air Austral is Reunion Island’s airline and it is known as the French Airline of the Indian Ocean. Air Austral is the only airline to offer direct flights between Reunion Island and India from Chennai with connections from various cities in code share with Air India. Apart from this Air Madagascar and Air Mauritius provide regular and direct flights to Reunion from mainland France. You can also reach Reunion via Mauritius. Days of Operation ÂÂReunion to Chennai: Tuesday & Friday ÂÂChennai to Reunion: Wednesday & Saturday Time: India is 1hour 30 minutes ahead of Reunion Island time. Difference between Paris and Reunion is + 3 hours in winter, + 2 hours in summer (GMT+ 4). Currency: As a French department and a region of Europe, the currency on Reunion Island is Euro. Dialing code: + 262 Passports: Passports or ID cards are required for French citizens and people from the rest of the European Union, the European Economic Area, Andorra, Monaco and Switzerland. A visa is required for citizens of all other nations, except for nationals of South Africa, China and India that are now exempt from visas. The latter still have to fill in a waiver to be presented at customs. For any further information about visa exemption voucher for those three countries, please contact Reunion Island Tourism Board at resa@reunion.fr.

For More Information: Reunion Island Tourism Board 408, Pragati Tower Rajendra Place, New Delhi 110008 Tel: 011-41538800

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NTO

Taiwan Tourism Bureau holds workshops in Mumbai and Bengaluru WH Desk

aiwan had witnessed an exponential growth of Indian tourists in the year 2016. Since India is one of the major markets for Taiwan, for the first time Taiwan Tourism Bureau held an educational seminar post OTM for the 200 front liner staff of key travel companies followed by Workshop and cocktail dinner in Mumbai and Bengaluru. The aim of the seminar was to educate and motivate the front liner staff of Mumbai, and update their knowledge about Taiwan, the products it has to offer, USP’s of the destination, exchange rate, visa and the how it caters to different segments of the Indian travellers.

The educational seminar was divided into different sessions. In the first session general information on Taiwan was given by a special speaker Ngan Kok Lim, who talked about various aspects of the destination showcasing the best of Taiwan. This was followed by couple of other sessions which talked about outdoor activities, environment of Taiwan, Sea Shore and Bay Area, festivals, shopping and night life of Taiwan. In order to further strengthen promotions and to make the workshop experience vital and interesting, Taiwan Tourism Bureau planned an examination session which was a special questionnaire round, where the front liner staff was given asked to prepare an itinerary to Taiwan with some multiple choice questions. Top 20 performers were awarded with Iphone 6, Ipad, and exciting gift hampers from TTB. Present at the seminars was a large delegation from Taiwan that included Arthur Hsieh, Director, Taiwan Tourism Bureau, Singapore Office, Cherng Tyan, Su, Vice Chairman, Taiwan

Visitors Association, Hsiao Tzu-Ying and Huang Yeh-Yin Secretary, Taiwan Visitors Association, Chang, Lung-Cheng and Hsieh Chang-Ming, Director, Taiwan Tourism Bureau.

Arthur Hsieh, Director, Taiwan Tourism Bureau, Singapore Office and Cherng Tyan, Su, Vice Chairman, Taiwan Visitors Association with one of the winners of the contest

Participated in OneWorld Travel Mart Taiwan Participated at OneWorld Travel Mart an annual event that was held from 21-23 February 2017 in Mumbai. More than 1154 participants from 60 countries were present at OTM, and showcased their best products to the trade visitors from all over India. In order to boost the number of visitors to Taiwan Tourism Bureau stand, traditional dance and music performances were carried by Hong Yi Group who flew to India especially from Taiwan. The three day exhibition was a great platform for B2B sessions between the Indian travel agents and the stake holders from the Taiwanese Travel industry which included Hsieh YungPeng, Deputy General Manager, Edison Travel Service, Kumar Siddharth, Marketing Manager, Dadova travel service, Huang YunChung, General Manager, Dadova travel service, Chen Ching-Yi and Tsai Chin-Fang, Assistant General Manager, Tourone Travel Group, Soh Hian-Tiat, Vice President, Chung Hsing Travel Service, Tu Ta-Chih, Manager, Golden Foundation Tours Corp, Mayur Kunt and Manasi, Representative, Good Time Vacation, Chiu MengHsien, Inbound Director, Apple Travel Service, Wang, Hurng-Dauh, Account Officer, Deluxeseed Tour, Pong Yu-Chia and Chang HsiaoLing, The Grand Hotel and Yu Kuei-Hua, CEO, Tai-Yi Red Maple Resort. Taiwan was also awarded with the ‘Best Decoration’ title at the exhibition.

Ferrari World Abu Dhabi to launch Turbo Track WH Desk

errari World Abu Dhabi has unveiled Turbo Track, a new, heart-pounding rollercoaster set to open at the end of March. The three-stage experience, which gives guests an authentic feel of what it’s like to become a Ferrari test driver, is the latest thrilling addition to the Park. Adults and children alike will have their limits put to the test, as they get a glimpse into the high-tech world of the Ferrari Driving Academy. Starting in a briefing room, and culminating at 64 meters above Yas Island, Turbo Track will turn guests into new recruits, and Ferrari World Abu Dhabi into a futuristic testing facility for aspiring test drivers. The opening two stages of the experience include an on-screen training and performance analysis. Recruits then board Turbo Track and burst through the Ferrari World Abu Dhabi iconic red roof at 102 KMPH, before experiencing hair-raising zero gravity as they plummet vertically back down.

28 March 2017

“At Ferrari World Abu Dhabi, we are passionate about creating thrilling and inspiring experiences, and we can’t wait to share this incredible new experience with our guests. Not only does this unique ride offer heart-pounding thrills for all riders, it also gives them the chance to see the world through the eyes of a Ferrari test driver, creating once again a strong connection with the legendary brand,” said Jesse Vargas, General Manager, Ferrari World Abu Dhabi.

NTO

Visit Asean@50 campaign launches in India Singapore Tourism Board (STB), along with Malaysian Tourism Board (MTB) and Thailand Authority of Tourism (TAT), the National Tourism Organizations (NTOs) of three ASEAN countries jointly launched the Visit ASEAN@50 campaign in India to mark 50 years of ASEAN. WH Desk

he campaign was unveiled to India at the three-day tradeshow SATTE 2017 where all three NTOs were participating. STB is the chair of the ASEAN Promotional Chapter for Tourism (APCT) in India for this year. The Visit ASEAN@50 campaign promotes the twin objectives of commemorating the 50th anniversary of ASEAN and embracing the ASEAN region as a single and united tourism destination. The Visit ASEAN@50 campaign was launched by Singapore’s Prime Minister Lee Hsien Loong, the ASEAN Secretary General Le Luong Minh and ASEAN tourism ministers at ASEAN Tourism Forum (ATF) in Singapore earlier on 18th January 2017. The objectives of the campaign are to raise tourist arrivals to the region to 121 million by end of 2017, up from 108 million in 2015. The campaign will showcase Southeast Asia’s unique culture, architecture and nature in 10 amazing ASEAN countries. This campaign marking ASEAN’s Golden Jubilee serves as a crucial platform for ASEAN Member States to collectively work handin-hand to advance the ASEAN region as the world’s top tourism destination. Visit ASEAN@50 campaign showcases ASEAN’s 50 best festivals and 50 most unforgettable travel experiences, whereby visitors can enjoy a wide range of ASEAN tourism products through diverse destinations, culinary, events, and engagements with local communities. G B Srithar, Regional Director, South Asia, Middle East and Africa STB, as chair of APCT India said, “ASEAN countries attract many Indian travellers and continue to grow in popularity among them. While Thailand, Malaysia and Singapore continue to enjoy huge number of Indian travellers, we are happy to note that more and

Indiva Marketing to represent Frankfurt Tourism in India

rankfurt Tourism (TCF) appointed Indiva Marketing as the destination representative company for the City of Frankfurt am Main and Rhein-Main region. Indiva Marketing will be responsible for all communications, media relations, sales and marketing activities to enhance visibility and to boost tourism from India. Beate Mauder Kakkar, Managing Director, Indiva Marketing said “We are excited to promote Frankfurt am Main and the Rhein Main region to the Indian market. Frankfurt is a city of great diversity, the mediaeval towns and UNESCO world heritage sites, forests and rivers in the region are most attractive for FIT travellers and MICE movements. Frankfurt, the Main metropolis has something for everyone, including multiple world class museums and shopping. We look forward to enhancing business and increasing visitations to Frankfurt from India”

more Indian travellers are exploring offerings by our neighbours like Cambodia, Myanmar and Vietnam.” “For the ASEAN@50 campaign in 2017, fifty special travel experiences, ranging from 2 to 26 nights, have been created by leading tour operators and cruise lines in Southeast Asia to entice travellers to visit the region for the first time, as well as encourage repeat visitors,” he informed. One area that the NTOs are working closely to promote is cruise tourism. Cruising allows travellers to discover the coastal beauty and cityscape of Southeast Asian countries in a hassle-free and value for money way. The Visit ASEAN@50 campaign is being supported by private sector giants such as Mastercard and AirAsia. As part of the fifty special travel experiences created by leading tour operators and cruise lines for the campaign, trips include a 8D/7N tour to Bagan, Inle, Pattaya and Bangkok; a 13D/12N cruise from Singapore to Yangon; a 6D/5N tour from Bali to Kuala Lumpur and the Genting Highlands; a 4D/3N tour from Brunei to Miri in Sarawak; a 12D/11N Coastal Paths tour rom Myanmar to Thailand, to name a few. AirAsia will also promote its ASEAN Pass, which allows guests to enjoy flights at fixed rates, to encourage travelers to explore its network of more than 100 routes across the region. AirAsia will run monthly tactical campaigns with special low lead-in prices.

TAT organises Namaste Thailand Festival 2017

he Royal Thai Embassy, New Delhi in association with Tourism Authority of Thailand and Thai Office of the Commercial Affairs, New Delhi organised Thailand Cultural Festival ‘Namaste Thailand Festival 2017’ from Friday 3rd to 5th, March 2017 at New Delhi. The purpose of this event was to celebrate the 70th year of IndoThai bilateral relations. Along with the stronger economic growth between the two nations, Thai Embassy promoted ‘Thainess’ Thai Culture, Crafts, Design in contemporary form and showcased Thai products ‘Made in Thailand, by Thai Local’. The event included lecturers from one of the top Thai art school Silapakorn University. Royal Thai Embassy was keen to promote this event as a platform for general public to get exposure of Thai product/ activities. The products like clothing, apparel, accessories, stationery, home decor, spa products, Thai crafts etc. were showcased at the event.

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NTO

Tourism Australia embarks on an integrated marketing campaign WH Desk

ourism Australia has commenced a fresh phase of it’s marketing initiatives across the television, digital and print platforms. At the helm of the campaign is a television commercial (TVC) featuring a glorious montage of stunning locales, scenic coastline and incredible tourism experiences Down Under. The TVC showcases the pristine Great Barrier Reef, Kangaroo Island, Great Ocean Road, Sydney Harbour Bridge and much more with its enchanting visuals highlighting the beauty and natural landscape of Australia. The commercial will be rolled out across 30 television channels including English entertainment, infotainment, lifestyle, news and select Hindi General Entertainment channels. Tourism Australia will also capitalise on the upcoming India Australia cricket test series through various media initiatives. In addition to television, high impact advertisements will be featured in the print space in collaboration with key distribution partners, including SOTC, Mercury Travels, TUI, Flightshop, D Pauls, Kulin Kumar Holidays, among others. Another major focus of the tactical, offer-driven campaign will be on digital, consisting of regular display ads and content, with aspirational destination imagery and creative renditions, all inviting travel enthusiasts to book a holiday to Australia at unbeatable prices.

Israel appoints Blue Square Consultants as PR partner

WH Desk

srael Ministry of Tourism (IMOT) has appointed Blue Square Consultants (BSC) as its new Public Relation (PR) partner in India. Blue Square will be responsible for all aspects of Israel tourism’s communication strategy, consumer PR, brand management across its key target markets. Hassan Madah, Director – IMOT India & Philippines said: “We are pleased to be working with Blue Square Consultants to drive all our communication strategies in India. India is one of the key emerging markets for us and with this new association we hope to further strengthen our presence in India and witness an increase in tourist arrivals.” He also added that Israel recorded a growth of 13% in 2016 over the previous year with 44,672 Indian tourists visiting the destination.

Nishant Kashikar, Country Manager – India & Gulf, Tourism Australia said: “Our latest campaign showcasing Australia’s aquatic and coastal scenery has truly captured the attention of the Indian traveller, and reaffirmed our research indications that international Nishant Kashikar visitors enjoy our aquatic or coastal Country Manager India & Gulf environments in some way – from Tourism Australia snorkeling to simply going to the beach. In our upcoming marketing activities, we will leverage uniquely Australian experiences to entice more travellers to choose Australia as their next holiday destination.” For year ended (YE) December 2016, Australia welcomed 259,900 Indian visitors, recording a growth of 11per cent over the previous year, making India the 9th largest inbound market for Australia. For YE September 2016, Indian visitors contributed over A$ 1.15 billion to the Australian economy; an increase of 7 per cent over the previous year. Indians spent over 14 million visitor nights in Australia for YE September 2016; an increase of 7 per cent over the same period the previous year.

Korea Tourism sponsors the first Korean Blockbuster WH Desk

orea Tourism Organization becomes the presenting sponsor of the currently airing South Korean drama ‘Descendants of the Sun’. This blockbuster hit in South Korea has been immensely popular across Asia. The romantic love story has gained top ratings with Korean heart throb Song Joong Ki as the lead actor, who is also the Brand Ambassador of Korea Tourism Organization.

Hassan Madah Director IMOT India & Philippines

Lubaina Sheerazi, COO, Blue Square Consultants stated, “We are delighted to be assigned the PR responsibilities of Israel Ministry of Tourism in India. The appointment is a reaffirmation of our strong expertise in the communications domain within the tourism and hospitality sector. We have the requisite knowledge and an excellent track record in managing PR mandates for various tourism boards. We are confident of helping Israel reach its goals and create its own identity as a leisure destination among Indian travellers.”

30 March 2017

Byungsun Lee Director Korea Tourism

According to Byungsun Lee, Director Korea Tourism Organization: “It has been a great opportunity to be the presenting sponsor of one of the biggest hits amongst the Korean Drama, brought to India on their leading media conglomerate, Zee Entertainment Enterprises Ltd premium Hindi entertainment channel, Zindagi. Korean Dramas are extremely popular in Asia and with the positive response from this series, I am confident that more Korean Dramas can be presented in the Indian mainstream media to entertain Indian viewers.”

“With more Korean Dramas becoming a part of the Indian entertainment world, the affluence to Korean culture shall contribute to the positive growth in the Indian outbound travel to South Korea,” he added.

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HOSPITALITY

W Melbourne set to open in 2020 WH Desk

Hotels Worldwide, now part of Marriott International announced it will open W Melbourne in 2020. Developed in partnership with Daisho Development Melbourne Pty Ltd and Cbus Property, W Melbourne will be located in the heart of the city’s trendy shopping and entertainment district, at 447 Collins Street. Part of the $1 billion AUD mixed-use luxury development Collins Arch, W Melbourne will fuse the brand’s signature Whatever/ Whenever® service and innovative programming with Melbourne’s hip and historic setting. The expansion into Melbourne marks the second W Hotel coming to Australia, following W Brisbane, which will open its doors in early 2018. Offering 294 spacious guestrooms, including 40 suites and an Extreme Wow Suite (the brand’s take on the traditional Presidential Suite), W Melbourne will be designed by award-winning SHoP Architects from New York, global design practice Woods Bagot and interior design specialists Hachem. The hotel will feature a vibrant bar and restaurant, an AWAY spa, FIT state-of-the-art workout facility, and WET indoor heated swimming pool. W Melbourne will shake up the city’s hospitality scene with its future forward design, signature amenities and full calendar of W Happenings, showcasing what’s new and next in fashion, music and design. Guests can expect the brand’s iconic Whatever/Whenever service philosophy that promises whatever guests want, whenever they want it. W Melbourne will also cater to those looking for an extraordinary location for their next event or meeting, featuring nearly 13,000 square feet of ultra-modern conference, ballroom and meeting space. “We are extremely excited to be working with Daisho Development Melbourne Pty Ltd. and Cbus Property to bring a second W Hotel to

Australia,” said Rajeev Menon, Chief Operating Officer, Asia Pacific (excluding Greater China) at Marriott International. “Melbourne is one of Australia’s most beloved cultural hubs with a strong global tourism industry, making it the perfect setting for this innovative lifestyle brand.”

“From the outset, it was our intention to secure a hotel brand which would introduce a new take on luxury to Melbourne, complementing the rest of the Collins Arch development and forming an important part of the project’s vibrant offering,” said Mamoru Kohda, Director of Daisho. “W Hotels is the perfect fit for Melbourne, and we look forward to this becoming one of Australia’s most sought after and talked about hotels.” Collins Arch, a mixed-use development comprised of two towers, which house a vibrant mix of premium office, retail and commercial space, are linked at the top by a residential bridge. Guests can access W Melbourne from multiple entry points across William Street, Market Street and Collins Street, with the Living Room (the brand’s take on the staid hotel lobby) and port cochère located on Flinders Lane.

ITDC announces Free Son-Et-Lumiere Shows

MO Miami announces opening of Yaku By La Mar

WH Desk

aying an ode to the Indian Armed Forces and their family (Air Force Army, Navy, Coast Guard and all other paramilitary forces) in the heart of the city India Tourism Development Corporation (ITDC), the only public sector undertaking under the aegis of the Ministry of Tourism has announced free Sound and Light Shows for the defence personnel till 31st March, 2017. In order to acknowledge the contribution of Indian Defence Forces towards the nation and as a tribute to their dedication, sacrifice and valour; ITDC has offered to waive off Entry Fee for Sound and Light Shows for the defence personnel and their immediate family members visiting Red Fort & Old fort for Son-Et-Lumiere (Sound and Light) Shows on or before 31st March, 2017. Piyush Tiwari, Director Commercial & Marketing, ITDC said: “The Defence Forces are our nation’s pride and to waive off the charges for Sound and Light Shows is our way of recognising and paying tribute to the brave soldiers and their family members”.

32 March 2017

WH Desk

iami is thrilled to announce the opening of Yaku by La Mar, a waterfront bar and lounge recently. Situated on the north terrace of La Mar, the new bar and lounge concept will blend multicultural ingredients with a Peruvian-inspired cocktail programme, light bites and a cozy waterfront gathering place for locals and guests alike to unwind with musical sets by resident and guest DJs. Yaku, meaning ‘water’ in Quechua which is an ancestral language dating back to the Inca Empire, is inspired by the panoramic water views of the restaurant and brought to life by the bustling Brickell skyline. Open Thursday through Saturday from 6 p.m. to 11 p.m., Yaku will feature hand-crafted punch cocktails to compliment La Mar’s existing cocktail program along with a selection of twelve beers, wines and champagne by the glass. Priced at USD 12, noteworthy punch cocktails including the signature Yaku Punch, rum, mango puree, lime juice, chicha morada; La Picarona Punch with rum, Midori, lime juice, pineapple juice, orange juice; Sexy Bombon Punch with bourbon, orange juice, cinnamon, orange bitters and the Amorsito Punch which includes Pisco, Quebranta infused with ginger, lime juice, pineapple juice, ginger beer, angostura bitters and a dash of eucalyptus syrup.

HOSPITALITY

The Ashok earns LEED Gold Certification WH Desk

ndia Tourism Development Corporation’s (ITDC) flagship property, The Ashok, has been awarded LEED Gold certification under LEED: Building Operations and Maintenance. During a special ceremony at The Ashok, the internationally recognized LEED plaque and certificate were presented to Umang Narula, Chairman and Managing Director of ITDC, by Mahesh Ramanujam, Chief Executive Officer and President of both the U.S. Green Building Council (USGBC) and Green Business Certification Inc. (GBCI). With this certification, The Ashok became the first governmentowned existing commercial building in India to be LEED Gold certified under this LEED rating system for existing buildings, and also the oldest hotel property in Asia to earn any level of LEED certification. Speaking on the achievement Umang Narula said: “It’s a proud moment for all of us at ITDC. In particular, I would like to congratulate each and every member of The Ashok for their contribution and dedication towards excellence and innovation to make this certification possible. These awards intend to inspire others towards similar big achievements.” The Ashok LEED project team that made this achievement possible includes Payal Rastogi, a LEED consultant from CarbonFixers,

Westin Hotels & Resorts launches a Hotel at Pushkar WH Desk

he Westin Pushkar Resort & Spa marks the brand’s seventh property in India and Pushkar’s first internationally-branded hotel. Owned by Paradise Properties, the newly-built resort aims to bring the Westin brand’s innovative wellness initiatives to the renowned spiritual destination of Pushkar.

“With more travellers looking to maintain their wellness routines while on the road, The Westin Pushkar Resort & Spa is thrilled to offer guests the brand’s signature amenities and programs, designed to evoke renewal and well-being,” said Jagdeep Nambiar, General Manager, The Westin Pushkar Resort & Spa. The Westin Pushkar Resort & Spa is surrounded by the picturesque Aravalli Hills and spread across 11 acres. The property offers 98 contemporary guestrooms, of which 44 feature private pools. In addition to the signature amenities, including the Westin Heavenly Bed and the Westin Heavenly Bath, the resort embraces Westin’s innovative programming designed to inspire balance and enhance well-being, leaving guests feeling better than when they arrived. The resort will offer a choice of four unique dining venues: Seasonal Tastes, the signature all-day dining restaurant, will serve up international and local cuisines alongside Westin’s nutrient-rich SuperFoodsRx™ and Fresh by the Juicery menus; Panorama, the resort’s roof-top lounge, will offer snacks and beverages with a view; Splash will feature a refreshing menu of light bites and drinks, served by the poolside; while Mix will offer a range of cocktails and beverages at the bar.

and the very talented Suresh Chandra, Deputy General Manager, Engineering Division, The Ashok. LEED works for all buildings-from homes to corporate headquartersat all phases of development. Projects pursuing LEED certification earn points across several areas that address sustainability issues. The Ashok was recognised on the basis of sustainable excellence in Design, Water Efficiency, Energy & Atmosphere, Material & Resources and Indoor Environmental Quality. The building is designed in a Vernacular Indian style, applying the local building techniques prevalent at the time of construction. The Hotel has a long-standing tradition of preserving natural habitat and using local materials. It was built in the early 1950s, when sustainable construction practices were widely applied and respecting ecology was human nature. Today, as a structure of historical importance and national significance, The Ashok continues its legacy of conserving both environment and placing strong value on its heritage.

DISCOUNT & OFFERS

Book your holiday at Atlantis, The Palm with rooms from AED 895* WH Desk

ook your stay before 24th June with Atlantis, The Palm and step into another world filled with adventure, fun, relaxation and an array of culinary delights where there is something for everyone. With enough space to hold up to two adults and two children (up to the age of 11) this is simply too good to miss out on! Plus, save even more when you stay 5 nights or more. Guests can also take advantage of the free and unlimited access 17 hectares of waterscape amusement at Aquaventure Waterpark, largest open-air marine habitats in the world, with over 65,000 marine animals in lagoons and displays including The Lost Chambers Aquarium, as well as preferential rates for hotel guests for a chance to swim with the incredible marine mammals at Dolphin Bay and interact with Sea Lions during the stay.

Booking Dates: Until 24 June 2017 Staying Dates: 4 June - 24 June 2017

March 2017 33

CRUISE

Hurtigruten appoints Cruise Professionals as exclusive GSA for India and Sri Lanka WH Desk

urtigruten has appointed Cruise Professionals as the exclusive GSA for India and Sri Lanka with a view to grow revenue opportunities and establish wider distribution in these two markets. By enhancing their commitment in India and Sri Lanka, the management of both companies aim to make Hurtigruten a major exploration cruise brand in India with significant growth in future. While elaborating on the development William Harber, Hurtigruten’s President for China & Asia-Pacific said: “Our partnership with Cruise Professionals will enable the rapid expansion of our exploration cruising and coastal Norway products. This association leverages Cruise Professionals’ expertise in managing distribution. Their operating model and strengths in sales and marketing will deepen current relationships and create future trade arrangements across India and Sri Lanka.” Nishith Saxena, Founder & Director of Cruise Professionals said: “Hurtigruten and Cruise Professionals association has come at a time when a large section of Indian travellers are seeking a different experience that goes beyond the normal cruising options.” “We shall make Hurtigruten easy for the travel agent to sell and deliver a complete solution for adventurous travellers by educating the trade about these unique voyages offered to some of the world’s most breathtaking destinations,” added Saxena. Established in 1893, Hurtigruten is the world leader in adventure and active explorer trips in Norwegian, Arctic and

Antarctic waters, with its current fleet of 14 vessels, which are equipped with contemporary amenities for guest comfort. Keeping with its maritime history, Hurtigruten offers the most in depth and range of cultural adventures and onshore excursions along the Norwegian coast. In addition, global expansion plans continue to spread across key expedition cruise regions of Antarctica, South America, Canadian High Arctic, Greenland, Iceland, and Svalbard. Cruise Professionals is one of the few cruise representation companies in India that focuses on the premium segment of the industry and their primary distribution is through B2B channels. Established in 2008, Cruise Professionals brings revenue generating opportunities closer to travel agencies who in turn, offer a diverse and rich mix of cruise products to their HNI clients. Cruise Professionals broad product offering is geared to suit every conceivable taste, price preference and target market, including contemporary, premium, ultra-luxury, and now the exploratory and experiential cruising. All existing Hurtigruten bookings will continue as normal. After March 31, 2017 new bookings shall be booked and managed via the Cruise Professionals office which can be accessed by calling 1800-103-0306 or writing to helpdesk@cruiseprofessionals.in

EATING OUT

Treat From Street @Kitchen District WH Desk

itchen District at Hyatt Regency, Gurgaon, will be transformed into a street food paradise every Saturday as it’s bringing together the best street food dishes from around the world under one roof. Clearly a culinary extravaganza for all the globetrotting foodies, its newly curated fast-casual menu not only fills the bowl, but also feeds the soul.

Right from Old Delhi’s tantalizing Chaat to the flavourful Dosa delights of the South to Mumbai’s iconic Misal Pav to Kolkata’s dreamboat Frankie the best of India can be discovered at Kitchen District. The master chefs will also be celebrating diversity with deliciousness by whipping up global gastronomical delights like Pizzas, Pastas, Fish n Chips, etc, all hawker style. To wash it all down, there’s a huge selection of beverages like AamPanna, Thandai, JalJeera and Shikanji. It’s a perfect opportunity for foodies to not just travel to the food heaven but also enjoy endless conversations with friends and familyover an unforgettable lunch experience.

Price: Rs1750 plus taxes per person Venue: Kitchen District Timings: 12:00 pm to 15:30 pm For reservations call at 8130100189 or 0124-618-1180 or email at gurgaon.regency@hyatt.com

34 March 2017

FACT & FIGURES

Latest Indian Travel Trends & Differences in Travel Search Behaviors

orld’s leading travel search engine, Kayak announced the latest travel trends and hottest destinations for Indian travellers for the first half of 2017. The data is based on the search data results from kayak.co.in for the travel period of 2016 and the first six months of 2017. Amongst many interesting trends, the data revealed the top and trending destinations being explored by Indian travellers, average trip duration, most popular day of departure, etc.

TOP DESTINATIONS OF 2016 The study indicated New York, Dubai and London as the top three destinations that were explored by Indian’s in 2016. The other destinations include Singapore, San Francisco, Bangkok and Goa.

WHAT’S TRENDING IN THE FIRST HALF OF 2017 While New York, Dubai and Bangkok feature in the top searched destinations for the first half of 2017, destinations such as Amsterdam, Athens and Male are the top 3 trending destinations amongst travellers. Amsterdam remains a hot destination with a 283% increase in the volumes of searches, with Athens taking the second spot with a 185% percent and Male at third spot with 117% increased volume in searches by Indian travellers. Top Searched Destinations 1

New York

Dubai

Bangkok

London

Singapore

Top Trending Destinations 1

Amsterdam

Athens

Maldives

DIFFERENCES IN SEARCH BEHAVIOR BETWEEN CITIES Average Trip Duration Be it Leisure or Business travel, the data showed that in 2016, the average trip duration for Indians was 7 days. Travellers from Ahmedabad, Mumbai and Hyderabad displayed longer average trip duration as compared to travellers from Pune and Jaipur. The average travel duration for Ahmedabad was 11 days, followed by Mumbai and Hyderabad with an average travel duration of 8 days.

POPULAR DEPARTURE DAY

Popular Search Hour

The search highlighted that Indians are willing to take an extra holiday and begin their journey’s on Friday as compared to waiting till Sunday. Friday’s remained the most popular journey start day for Indians with Saturday coming to a close second choice.

The data also interestingly pointed out that Indians like to make their search queries at noon, with the popular search hour staying to be 12:30 to 1:30 pm. However, in Cities like Mumbai and Kolkata, the search hour was indicated to be 3:30 to 4:30 pm, which also was the second most preferred timing for the Indians to make travel plans and book their tickets. The least preferred time for Indians was revealed to be from 4:40 – 5:30 pm. Average Number of Days Indians Book in Advance As for 2016, Indians made fairly articulated travel plans with the average of 30- 32 days before their trips. Travellers from Kolkata made bookings 45 days prior to the trip, which was the longest lead time to travel, compared to other India travellers analysed in this report. Bookings from Jaipur and Hyderabad showed a relatively less number of days, with an average of 24-25 days prior to their trips.

March 2017 35

GUEST COLUMN

Long Weekend Getaways - A boost to Domestic and International Tourism Rajeev Kale

ndian consumers have made a shift to shorter and more frequent trips within India and international and this is in addition to a long annual family holiday. While 2016 saw public holidays falling on Sundays, 2017 offers travellers strong opportunity a choice of 14 long/extended weekends that offers the promise of weekend getaways to tick off their travel bucket list without taking time off work. Thomas Cook India’s research highlights that Indians are quintessential workaholics and such extended weekends offer a welcome break to relax and rejuvenate, bond with their loved ones or indulge in their interests while exploring a new destination. Thomas Cook India has observed significant trends of explorers embarking on short journeys during long weekends, here are some of them: ÂÂThe smart Indian traveller is leveraging the opportunity that multiple public (state or central, religious) holidays bring by clubbing them together with weekends for a well deserved 3-4 day mini-holiday. ÂÂShort haul international destinations are growing in popularity given easy access with flight time under 5 hours. Increased connectivity-penetration, attractive airfares/discounts, and entry of Low Cost Carriers have added impetus to the long weekend growth story. ÂÂThomas Cook India’s data reveals strong uptake for destinations like Dubai, Abu Dhabi, Singapore, Hong Kong, Thailand, Sri Lanka, Malaysia and Bali, Mauritius and Maldives as well as a growing trend for ’Domestic Getaways’ exploring the serene landscapes of Himachal Pradesh, adrenalin infused white water rafting and outdoor adventure in Uttarakhand, Kerala for Ayurveda or a backwater experience on a houseboat, Mysore , Ooty, Goa. ÂÂVisa-on-arrival destinations offer scope for India’s last minute travellers, sans the stress of processing visas e.g: Thailand, Indonesia, Jordan, Maldives, Mauritius, Seychelles, and Reunion Islands. ÂÂDestinations like Singapore smartly offer long term multi entry visas of 2 years, and this gives value conscious Indians the ability to maximize the visa cost with repeat trips to Singapore. ÂÂWith airlines launching fresh new destinations, Indians now have a great range of new options to choose from (Air Arabia to Baku, Georgia and Garuda to Jakarta; equally new attractions and sightseeing options like Dubai Parks & Resorts – with a Bollywood themed park) adding further allure to weekend/long weekend travel. ÂÂNew emerging destinations for long/extended weekends that are now emerging - Greece, Philippines, Sharjah, , Ras Al Khaimah, Macau, Jordan, Georgia, Azerbaijan, Armenia, Kenya, CambodiaVietnam-Laos.

36 March 2017

Rajeev Kale President & Country Head-Leisure Travel & M.I.C.E Thomas Cook (India) Limited

ÂÂOur data indicates: 45% of our customers prefer domestic holidays while 55% prefer international short haul destinations. ÂÂMost Indian travellers tend to book weekend international holidays at least 30days in advance. Last minute bookers (less than 20 days prior) account for 30% of the company’s travellers. A 50:50 split was observed for domestic travel. ÂÂObserved a surge in weekend bookings: of over 35% (international) and 50% (domestic) as compared to last year (2016 vs. 2017). ÂÂMaximum number of travellers during long weekends has been observed from Bengaluru, Delhi and Mumbai. In addition: Pune and Hyderabad are growing strongly. ÂÂIncreased demand seen in 2017 from mini metros and Tier 2 has gone up by 25%. Enhanced airline network-connectivity and online services from Regional India is fuelling more demand Preferred destinations from each of these cities: i. Bengaluru: Thailand, Singapore, Bali, Dubai ii. Delhi: Mauritius, Sri Lanka, Maldives iii. Mumbai: Dubai(due DSF), Singapore, Malaysia, Hong KongMacau, Bali Thomas Cook India reveals that tourism within the borders has grown exponentially with a growth of over 35-40% in the last year alone. Short haul destinations are tremendous value for money and with great deals available for the consumer in the market and easy to book packages, people are making the most of the opportunities available to them to explore new locales and engage in new experiences e.g. Azerbaijan and Georgia kite surfing in the Philippines, Whale watching in the Reunion Islands/Sri Lanka Some of the top destinations preferred by travellers include packages to Mysore-Ooty, Mahabalipuram-Pondicherry, Coorg-Ooty, Port Blair-Havelock and God’s own Country – Kerala. Travellers are also showing interest in travelling to locations like Odisha, attracting a growing number of tourists (about 10-15%) favouring places like Puri, Konark and Chilika for a delightful weekend getaway TCIL data- Why are Indians travelling during weekends: 1. Break from Work/Relaxation: 35% 2. Bonding time: 50% 3. Great opportunity to visit new locations 10%

March 2017 37

APPOINTMENT

Vasanth J Hub Head – Kerala OYO

Ibrahim Hakki Guntay General Manager Western & Southern India

Namdev Shinde Purchase Manager DoubleTree by Hilton, Pune

OYO has appointed Vasanth J as the Head of Kerala hub. In this role, Vasanth will be focused on developing Kerala as one of the key leisure markets for OYO and building strong relationships with owner-partners in the state. Vasanth joined OYO in June 2016 to lead the business in Pondicherry and played an instrumental role in establishing the city as a top revenue-generator in the leisure segment.

Ibrahim Hakki Guntay took over as the General Manager of Turkish Airlines for Western and Southern India. In his role, Hakkiis taking charge of Turkish Airlines’ strategic success in this region and is responsible for driving growth and expansion of the company’s market share in India.

Namdev Shinde has over 8 years of experience in Procurement and material management. A graduate in commerce from University of Pune, he is a self driven highly motivated individual, passionate about sports and is an avid traveller. He started his career with Kamat Hotels and he then worked with Hyatt Hotels and the Mariott Group. He was last associated with JW Mariott in Bangalore. In his tenure with Mariott he has contributed significantly in reducing costs, timely acquisition of collaterals via. Brand approved vendors.

Vasanth has nearly 7 years of work experience spanning Project Management, Data Acquisition, and Analysis, Business Development, Strategic Planning etc

Prior to moving to Mumbai, he built his career at Turkish Airlines in Istanbul starting in 2013 as a marketing and sales specialist. He was engaged in various responsibilities and projects within the Airline, including General Manager in Niger (2015-2016).

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