May 2017 by whereabouts

RNI No.: DELENG/2014/59308

Volume III Issue VIII May 2017

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In Focus

BM Gupta Executive Director TFCI Whereabouts

Unique Things to Do in Denmark Visit Telangana

Heritage Spots

IATO Convention: Itâ&#x20AC;&#x2122;s Countdown for

Odisha Tourism

Konark Sun Temple

NEWS IN BRIEF

AVIATION

NTO

HOSPITALITY

DESTINATION

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CONTENTS Editor Rajesh Tiwari rajesh@whereabouts.in +91 9818525672

Correspondents Jai Kishan Kaparwan Nisha whereabouts.in@gmail.com

6 8

NEWS IN BRIEF

IN FOCUS If a project can sustain, we will make all-out efforts to finance, TFCI’s Gupta

Art Director Mithlesh Gupta

Advertising Commercial Director Dheeraj Anand +91 9560444678 dheeraj@whereabouts.in Advertising Manager (North-West) Solomon Saxeana +91 9999810390 solomon@whereabouts.in Advertising Manager (South-East) Santosh K Mishra +91 8447786636 marketing@whereabouts.in Marketing & Events Manager Lakshman Vashisth +91 9911907050

Principal Advisor Anil Prakash

TRAVEL BUSINESS

BM Gupta, Executive Director, TFCI 10-13 AVIATION 14-15 HOSPITALITY

We have tailor made packages on wellness, pilgrimage trip: K. Sridhar

16-18 NTO

20-25 COVER STORY

Legal Advisor Advocate Brijesh Tiwari

Production & Distribution Production Manager Subhash Distribution Executive Anoop Singh

Accounts CA Rishabh Rana

Technical & Web Support

IATO Convention: It’s Countdown for Odisha Tourism

Amit Agrahari

All information in Whereabouts is derived from sources, which we consider reliable and a sincere effort is made to report accurate and up to date information. All contents of this publication are reserved worldwide. Reproduction in any manner without prior written permission is prohibited. All disputes are subject to the exclusive jurisdiction of component courts and forums in Delhi only. Whereabouts is own, printed & published by Rajesh Tiwari. Whereabouts is printed at Pritika Printers, A-21/27, Naraina Industrial Area, Phase-II, New Delhi 110028 and published from E-8/401, Nehru Vihar, Delhi 110094. Editor Rajesh Tiwari

26 OPINION

Must Join IATO Convention to see the warmth & Hospitality of Odisha

EXTENSIVE COVERAGE

State Express showcases the latest addition of mean machines to its fleet

EDITOR’S NOTE 28-29 NEED TO KNOW

Heritage Spots

Dear Readers, This issue of Whereabouts brings an exclusive coverage of the forthcoming convention of IATO which is scheduled to take place in Bhubaneswar in September. Since the convention dates have been announced well in advance it’s a great opportunity for the state to generate a buzz around the event amongst the inbound as well as domestic trade across the country. The state has an advantage to plan how to showcase all their tourism potential to the large gathering of decision makers. With the time availability – Odisha government can work on its strategy to involve maximum tourism stakeholders/suppliers from Odisha as the state has confirmed the event quite in advance. Along with the Executive Committee of IATO we have interacted with the stakeholders of the state that provides valuable thoughts on the much awaited mega event. The expert’s comment suggests that for making the convention a fruitful event the state needs to creating a forum where all the Odisha hotels, tour operators, DMC’s and suppliers can present before the IATO members will be the crux of the convention.

32-33 Whereabouts

Unique Things to Do in Denmark 30 STATE 34 CRUISE 35

CHECK IN

Apart from this exclusive coverage you will have a chance to read about the biggest news breakings from the travel-trade. Hope you would like the issue.

Mayfair Lagoon Bhubaneswar

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NEWS IN BRIEF

ITQ announces winners of Student Of The Year contest

nterGlobe Technology Quotient’s (ITQ) search for the 4th Student of the Year comes to an end with a bang. With stupendous support from the entire travel fraternity, the Top 5 contestants deliver their optimum best to prove their mettle. The Grand Finale of the Contest was organised in New Delhi on 5th May 2017 and was judged by Geeta Jain, CEO – Carlson Wagonlit Travel, Ashish Kumar, Managing Partner - Agnitio Consulting LLP and Prof. (Dr.) M Sajnani, Dean Faculty of Hospitality & Tourism and Director, Amity Institute of Travel and Tourism. The event flourished more with the presence of H.E. Mrs. Cristina Tarteata, Secretary of State, Ministry of Tourism Govt. of Romanian and H.E. Mr. Radu Octavian Dobre, Ambassador of Romania to India, who attended the grand finale with their delegation and presented the awards to winners. The journey that began in December 2016 when the contest was launched and nominations were invited from Galileo trained students from all over India. The objective of this contest was to set parameters through which students could represent their capability to the fullest. The fourth edition of Student of the Year 2017 has once again helped students to kick start their career in the travel industry and get recognised by the most prominent members of the sector. This time the laurel has been won by Sneh Parmar of Rosary

TrawellTag Cover-More conducts engagement programme for Jaipur agents

rawelltag Cover-More conducted a Travel Agents’ Engagement Programme (TAEP) for travel professionals based in Jaipur recently. This highly successful session was attended by 70 of the leading travel agents in Jaipur and was also very well-received by the community. Dev Karvat, CEO – Emerging Markets, CoverMore Group conducted this insightful session on the emergence of disruptive innovation and its impact on the travel industry. As the market leaders in travel ancillary services, TrawellTag CoverMore started TAEPs for its clients and associate travel professionals to impart practical insights of achieving higher quality of travel ancillary sales, increased penetration and improve cross-selling skills, in the year 2013.Today, TAEPs are one of the most successful and appreciated knowledge and development programmes in the travel industry. Commenting on the TAEPs, Dev Karvat said, “The TAEP initiative began 5 years ago with a vision to enrich pioneering minds in the industry. Today it is known to be a platform to enable our clientstap various ancillary revenue generation opportunities. We are delighted that many industry bodies like ETAA are coming forward to extend TAEPs exclusively to their members.”

6 May 2017

College of Commerce and Arts, Goa. The 1st Runner-Up and 2nd Runner-Up positions have been awarded to Bhavesh Bhatia (Kuoni Academy, Delhi) and Tanveen Kaur (Intelenet Global Services, Delhi) respectively. Sandeep Dwivedi, Chief Commercial Officer, ITQ adds, “Student of the Year invites nomination from mentees who are at a stage where the possibilities with their careers are limitless. We offer just a platform that acknowledges their potential and helps them venture in their journey to rise high. This contest is an eye opener to both -these students as well as to the travel domain where most people work hard to find talent, when talent is just waiting to be discovered.”

SITE Launches New Online Learning Portal

hile there are a number of industry certifications focused on the planning of meetings and events, the Society for Incentive Travel Excellence (SITE) is the only global organisation dedicated to providing training and certification specific to incentive travel and motivational events – the “I” in MICE. In 2013, the association introduced the Certified Incentive Specialist (CIS) programmes, to provide planners and suppliers a greater understanding of the fundamentals of creative and effective utilisation of incentive travel programmes. Since its inception, nearly 1000 incentive travel professionals from 42 countries have earned the CIS designation. The programme is now available online for SITE members with 5+ years of experience. “The support of the SITE Foundation and generosity of our sponsors enables us to continue to develop new curriculum and resources that provide incentive travel professionals the ability to take a more proactive role in planning their own professional development,” stated SITE CEO Kevin Hinton, CIS. “We believe what we learned from the job analysis may eventually be used to create industry-wide standards for job descriptions hiring and selection, performance appraisals and even compensation.”

NEWS IN BRIEF

Rashmi Verma takes over as Secretary Tourism

ICPB announces annual convention from Aug 17-19

ashmi Verma has been appointed the new Secretary, Ministry of Tourism, Government of India. A 1982 batch IAS officer of Bihar cadre, Verma has been moved from Textile Ministry to the Ministry of Tourism. She has held various key positions in both the home cadre Bihar, and in the Central departments in more than three decades of her official career. She was Principal Secretary and Managing Director of Tourism, Bihar Government and also held various senior positions in the Central Finance Ministry in the Revenue Department before her appointment as Secretary – Textiles. Verma will replace NK Sinha who has been holding the additional charge as Secretary Tourism since the superannuation of Vinod Zutshi couple of months back.

ndia Convention Promotion Bureau (ICPB) has announces the 10th edition of its annual convention – ‘India Conclave’ from August 17-19th in Mumbai, Maharashtra. According to Chander Mansharamani, Vice Chairman, ICPB, “The convention will offer a platform for all key industry stakeholders to come together and deliberate on making India a hub for international MICE events. We aim to aid the various associations in their bidding processes and hope that through our convention we are able to inform them about the procedures in order to get more international MICE events to India.”

ICPB has invited heads of associations which are responsible for organising large scale conventions in India across fields like medicine, science etc. Maharashtra Government is the platinum partner for the show and the agenda, delegates expected and other details will be announced in due course of time.

TAAI NR meets at Claridges New Delhi

he Travel Agents Association of India – Northern Region (TAAI NR) chapter recently organised its membership meet at the New Delhi’s Claridges Hotel. The meeting was attended by TAAI members from the Northern Region and were updated on the chapter’s recent activities and initiatives as well as its forthcoming plans. The meeting also discussed industry issues like GST, IATA and Joint Bank Guarantee scheme, among others. The meeting also served as the platform for the visiting Romanian Tourism Minister Cristina Lonela TARTEATA to showcase TAAI Northern Region members the diverse tourism facets of her country. The event was also attended by Radu Octavian DOBRE, Ambassador of Romania to India who shared details on Visa facilitation.

State Express showcases the latest addition of mean machines to its fleet

tate Express, a leading travel agency and tour operator based in Delhi, recently organised an evening of Cocktail & Dinner for travel-trade to celebrate and showcase the latest addition of a variety of luxury cars and vehicles to its fleet. Playing the perfect host on the occasion Sanjeev and Sharat Chandra, Directors of State Express, had the latest addition of super luxury saloons and SUVs making for an impressive backdrop and display at Delhi’s landmark Essex Farms on the occasion.

Al Ain to host PATA AT & RT Conference

he PATA Adventure Travel and Responsible Tourism Conference and Mart 2018 will take place in Al Ain, Abu Dhabi, United Arab Emirates (UAE). The PATA Adventure Travel and Responsible Tourism Conference and Mart 2018 is a three-day niche event with both conference and travel mart components, bringing together public and private sector tourism professionals involved in adventure travel and responsible tourism. Key elements of this annual event are environmental protection and social sustainability with special focus on empowerment of local communities. This is the first Pacific Asia Travel Association (PATA) event to be held in the UAE and the only event to be staged in West Asia in the last 14 years. The PATA Adventure Travel and Responsible Tourism Conference and Mart is an annual event that offers a platform for sellers and buyers involved in the world of adventure travel and responsible tourism to secure new business and to consolidate existing contracting relationships via PATA’s well-proven system of prematched appointments.

May 2017 7

TRAVEL BUSINESS

Deccan Odyssey all set for major makeover & upgradation Rajesh Tiwari

he first and finest luxury train of the country – Deccan Odyssey is all set for a major makeover before the next season. The upgradation work will be carried out at highly modern sophisticated Railway Workshop in Matunga for next six months. The luxury train is expected to resume its services from the beginning of October. This was informed by Arup Sen, Director – Special Projects, Cox & Kings while interacting with Whereabouts at the sidelines of GITB 2017 concluded in Jaipur recently.

Arup Sen Director – Special Projects Cox & Kings

With the average life-span of train being 25 years, Deccan Odyssey has lived half of her life. And that requires a complete overhaul for the train to get a new lease of life. While elaborating on the process, Sen said: “In railway technology there is a term ‘Mid-life Rehabilitation’. The mandatory Mid-life Rehabilitation for train mean that they undergo major structural repairs and complete refurbishing of the interiors of the coaches after a period of 12 to 15 years of being on the rail.”

Furthermore elaborating on the technicalities of the Indian Railways he informed that currently all the Indian Railway trains run on mechanical suspension, that is, supported by three sets of spring near the wheels, the one in the middle being the ‘primary suspension’, below the coach. According to Sen the ‘primary suspensions’ will be replaced with the ‘pneumatic suspension’ resulting in bestin-class and much improved ride experience while travelling aboard Deccan Odyssey. The difference that it will do is that

when the train is moving at a speed of 100-120 kms/hr, you can actually keep your drink on the table without fearing that it will fall off. The upgraded luxury train will also boast of bio-degradable toilets from the current direct-discharge toilets. Besides, it will also feature better air-conditioning system as well as improved coach connection. The connection between two coaches will be improved. Deccan Odyssey has been trend-setter luxury train in India. Fagged off in January 2004 by the then Prime Minister Atal Bihari Vajpayee the train had many firsts in terms of design, features and facilities. It was the first luxury train to have a spa, salon, gym, presidential suite, fully air-conditioned and hygienic kitchen and climate-control air-conditioning. Deccan Odyssey covers an array of services that include regal class cabins, multi-cuisines restaurants, sitting lounge, hightech conference car and a rejuvenating health spa. Since its initiation, this luxury Indian train has refurbished its facilities and services from time to time so that every time a better experience can be shared with the travellers.

2017 Skål Asia’s Congress concludes in BAHRAIN Hyderabad to host Skal World Congress 2017 at HICC Wh Desk

he 46th Skål Asian Area Congress was recently held in the Kingdom of Bahrain from 12 - 15th May. The 46th Skål Asian Area Congress began with a welcome cocktail party in the Grand Ballroom of the Gulf Hotel in the heart of this island Kingdom. Sheikh Khalid Bin Humood Al Khalifa, Chief Executive of the Bahrain Tourism and Exhibition Authority making the opening address at the Opening Ceremony of the Congress. Sheikh Khalid told the Bahrain club to think of organising an International Skål Congress in the future. Sheikh Khalid in his address pointed out the tourism developments such as the USD1 billion dream Project of a new Bahrain airport,a 6 percent increase in the tourism sector in Bahrain, 12.2 million arrivals last year,5 new five-star resort and hotels being built.

8 May 2017

Skal Asian Area Congress 2017 participants with David Fisher

Other speakers at the conference included David Fisher, President of Skål International and the Asian Area President Robert Sohn.The Congress programme also included the Skål Asian Area Annual General Meeting for the election of the Board of Officers for the period 2017 to 2019.The Skål Asian Area President Robert Sohn was re-elected unanimously along with the other Board members. Furthermore President Robert Sohn said that it’s a proud moment for Hyderabad, India to be the host of Skål World Congress 2017 which will be held in October this year. The 2017 Skål World Congress will happen at the Hyderabad International Convention Centre, Asia’s biggest convention venue, from Oct 5th -9th 2017.

IN FOCUS

If a project can sustain, we will make all-out efforts to finance, TFCI’s Gupta The specialised tourism finance agency has a budget of about 1500 crore for the current financial year. Shayan Mallick

elping tourism’s silent march in the national scheme of things, be it poverty alleviation or job creation, Tourism Finance Corporation of India (TFCI) has played an important role over the last two and half decades. According to TFCI Executive Director, B M Gupta, more than 40 per cent of the total room capacity, which has been created since the institution’s inception 25 years ago, in the organised sector in India, has come with the assistance of TFCI.

It depends on whether the project will materialise in three, four or five years because it involves land issues, entrepreneurship issues as well as putting people’s money into this. Any project that fits in to our thinking that yes this can operate, we provide necessary term-on-assistance. And that is the assurance to the tourism sector also that if we feel yes this project can sustain, we make all-out efforts to finance that project. We see our role as that of a catalyst for categorising, or inviting or may be promoting investment in the sector,” he said. For the current financial area TFCI has a budget of about 1500 crore that it can sanction. And with the disbursements for the sanctioned projects generally taking place over a period of two to three years, the disbursement, informs Gupta, is nearly 60 per cent of the sanctions.

“At every stage we need to study at what places what kind of accommodation is needed and accordingly we plan our budget. It depends on whether the project will materialise in three, four or five years because it involves land issues, entrepreneurship issues as well as putting people’s money into this. B M Gupta Executive Director TFCI

And now amidst the growing emphasis of putting tourism in the spotlight in order to bring the rich socio-economic windfall that tourism triggers in a destination’s economy, this specialised tourism finance institution can not only play a crucial role in expediting the tourism infrastructure growth in the country but can also play a catalyst’s role in spurring Government’s new policy initiatives that seeks to develop ‘mega-tourism zones’ and other such initiatives like PRASAD (Pilgrimage Rejuvenation and Spirituality Augmentation Drive) and others. Gupta says that TFCI’s role is very prominent in two stages. “One is to plan the necessary infrastructure required in the country, that is, to provide facilities to tourists, whether domestic or foreign. Because some way or the other we are also connected with the Ministry of Tourism (MoT) and when it comes to planning, we also contribute in our own way. Though they (MoT) have large resources available with them but we also provide, through various channels and means, the necessary inputs and feedback.” The other aspect is that TFCIs is an organisation that has been especially created for developing the necessary infrastructure for the tourism sector. And therefore it’s role is also to act as a catalyst for creating investment opportunities in the sector.

However, Gupta further points at the changing landscape tourism related lending. “At the time when TFCI was created, no banker was prepared to give long term loan to these kinds of projects. Today the banks are also contributing. If we are able to sanction 1,500 crore, banks are able to sanction about 6,000 crore,” he pointed. According to Gupta’s estimate about 5,000 crore of total sanction for tourism related project can be seen in a year in the country. “That is the industry size of investment. Now 5,000 crore of loan means that total project size will be of about 80009000 crore in the country. That is normally taking place. And because promoter has to put their contribution also, we can safely assume it to be 10,000 crore of investment that may be happening (in a year).” Furthermore, Gupta also drew attention to the unavailability of land parcels at right price for hotel development. The availability of land at a rate which can sustain the cost is a critical factor, he points. A 30 year veteran in the tourism sector, Gupta says that it is easy to come up with numbers such as ‘shortage of 200,000 rooms’ etc. “But these projects cannot come up unless the land is available at a rate which is sustainable,” he added.

“At every stage we need to study at what places what kind of accommodation is needed and accordingly we plan our budget.

May 2017 9

AVIATION

Middle East Airlines inks a codeshare agreement with Turkish WH Desk

iddle East Airlines (ME) and Turkish Airlines (TK) signed a codeshare agreement recently. The agreement will be effective as of May 15th, covering routes between Turkey and Lebanon, and expanding the travel opportunities for the passengers of both airlines. The signing ceremony took place at MEA Head Quarters in Beirut. Middle East Airlines Chairman and Director General, Mohamad A. El-Hout and Turkish Airlines’ Deputy Chairman and CEO, Bilal Ekşi signed the agreement in the presence of senior officials from both sides. This new codeshare agreement will broaden the commercial partnership between the two companies and their respective countries. At the same time, passengers of both airlines will be given more travel options between Lebanon and Turkey.

daily flights on Istanbul-Beirut-Istanbul route, while MEA will be operating 2 daily flights Beirut - Istanbul –Beirut route. MEA Chairman, Mohamad A. El-Hout expressed the importance of this agreement, as being a step in stimulating the economic cooperation between Lebanon and Turkey, and will enable both airlines to further accommodate the needs of their loyal passengers.

Under the terms of the agreement, Middle East Airlines and Turkish Airlines will place their codes on the flights of Middle East Airlines on Beirut – Istanbul v.v. and on the flights of Turkish Airlines on Istanbul – Beirut v.v. route. Turkish Airlines will operate three

Turkish Airlines’ Deputy Chairman and CEO, Bilal Ekşi said: “We believe that this partnership with Middle East Airlines will not only maximize the travel opportunities offered to our passengers through the networks of both airlines but also bring enormous benefit from a commercial perspective.”

Singapore Airlines and Air New Zealand announce new collaboration

Tel Aviv’s airport listed in top ten best airports in world

WH Desk

ourism New Zealand, Singapore Airlines and Air New Zealand have announced their new joint venture partnership for the Indian market for the travel period May 2017 to April 2018. The campaign aims to increase number of Indian visitors to New Zealand out of Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata, Ahmedabad, Kochi, Coimbatore, Thiruvananthapuram and Vishakhapatnam through special promotional fares. New Zealand has witnessed a steady increase in arrivals from India with 53,424 travellers visiting the destination as of March 2017 (a YOY increase of 14.9%). This campaign aims to position the Air New Zealand – Singapore Airlines partnership as a preferred carrier of choice for New Zealand travel. Speaking about the partnership, Steven Dixon, Regional Manager – South and South East Asia, Tourism New Zealand said: “New Zealand is the ultimate destination for many Indian travellers and this special promotional fare provides a great opportunity to turn their dream holiday into reality.” David Lim, General Manager India - Singapore Airlines said: “Singapore Airlines offers 98 weekly connections from 11 cities in India to Singapore and together with our partner - Air New Zealand, we provide over 25 weekly, onward connections to three cities (Auckland, Christchurch and Wellington) in New Zealand.” Scott Carr, Regional General Manager Asia, Air New Zealand said, “Through our alliance and code share services with Singapore Airlines, we connect passengers from 11 Indian cities to Singapore, where they can access three non-stop flights a day to New Zealand. We’re thrilled to be bringing seamless travel experiences to Indian visitors looking to explore the unparalleled beauty of New Zealand. ”

10 May 2017

WH Desk

en Gurion airport was recently listed in the top ten best airports in the world according to online travel agency eDreams, and as #1 in the world for shopping. eDreams evaluated the reviews made by its customers to create the ranking about the best airports in the world. This ranking highlights 10 airports taking into account their global quality and the top three airports in the categories of waiting areas, shopping and restaurants. After an in-depth review of more than 65,000 opinions submitted during 2016, Ben Gurion airport is listed in the top 10 and is ranked as the best airport in the world for the category of shopping. The other airports that made the top ten are: Helsinki-Vantaa, Glasgow International, Zurich, Munich F J Strauss, Frankfurt, Geneva, Bangkok International, Oslo Gardermoen and Dublin. Ben Gurion was listed as the best airport for shopping. There is a website that also allows travellers to check out prices and special offers at some of the stores before they arrive at the airport. In addition, Terminal 1 at Ben Gurion is slated to reopen ahead of the renovation schedule – on May 14.Terminal 1 will carry all low-cost flights out of Israel. The newly renovated terminal one will have full duty free shopping options and restaurants as of mid June.

May 2017 11

AVIATION

Etihad Aviation Group appoints Robin Kamark as CEO, Airline Equity Partners

tihad Aviation Group announced the appointment of Robin Kamark as Chief Executive Officer, Airline Equity Partners. Kamark will be responsible for leading and developing group’s minority equity investment strategy, which includes stakes in Airberlin, Alitalia, Jet Airways, Air Serbia, Air Seychelles, Etihad Regional and Virgin Australia. Kamark is a 17-year veteran of the airline industry, rising through a range of strategy, commercial and general manager roles at SAS Group to become Chief Commercial Officer. For the last five years, he has been Executive Vice President and Chief Commercial Officer of Storebrand ASA, a leading Nordic financial services business. H.E. Mohamed Mubarak Fadhel Al Mazrouei, Chairman of the Board of the Etihad Aviation Group, said: “Robin is a well-respected leader

in global aviation, with wide-ranging experience at SAS Group. He performed important roles in the restructuring of that airline and has broadened his experience more recently in financial services. Our equity partner strategy continues to be an important element of our business model, and Robin will drive the strategy by adjusting and progressing our approach.” Kamark will lead strategic developments to optimise business performance, revenues and cost synergies between Etihad Airways and its equity partners across the world. He will also provide strategic leadership for airline partners where Etihad Airways has management responsibility. He holds Bachelor and Master of Business Administration qualifications from the Norwegian School of Management. He began his career in finance roles in the manufacturing sector, following his military service, before joining SAS in 1995.

Lufthansa presents Air Arabia reports strong first quarter 2017 net profit Mumbai with of AED103 million Airbus A350-900 WH Desk

ir Arabia reported strong financial results for the first quarter of 2017 exceeding analyst expectations as the Middle East’s first and largest low cost carrier continued to deliver solid commercial and operational results. Air Arabia reported a net profit of AED103 million for the three months ending March 31, 2017, a 10 percent less than the corresponding 2016 figure of AED114 million. In the same period, the airline posted a turnover of AED810 million, a 14 percent less than the corresponding first quarter of last year. The solid financial results were recorded amidst the continuous drop in the yield margins that the industry witnessed in the first quarter of this year; and were backed by Air Arabia’s strong passenger demand as well as cost control measures taken by the carrier. More than 2.1 million passengers flew with Air Arabia between January and March 2017, in line with the record number of passengers carried in the first quarter of last year. The airline’s average seat load factor – or passengers carried as a percentage of available seats – during the first three months of 2017 stood at an impressive 81 per cent. Sheikh Abdullah Bin Mohamed Al Thani, Chairman of Air Arabia, said: “We are glad to see Air Arabia recording strong first quarter financial results despite the impact of lower yield margins that the industry continued to witness in the first quarter of this year. The strong measures that we took in driving cost margins lower while optimizing revenue opportunities have proven once again the resilient and dynamic business model that we operate.” Air Arabia added one new route from its main hub in Sharjah in the first three months of 2017, with flights commencing to Baku in Azerbaijan. This was followed by the announcement of new seasonal flights from Sharjah to Trabzon, Turkey staring June 2017.

12 May 2017

WH Desk

tarting April 16, 2017 will operate its daily flight between Mumbai and Munich with the most modern long-haul aircraft of the world, the Airbus A350-900. In addition to increased capacity, the innovative new aircraft raises the benchmark on efficiency and travel comfort, reaffirming Lufthansa’s commitment to Indian customers. Mumbai becomes the third destination worldwide to receive Lufthansa’s A350-900 and the second Indian destination after New Delhi. “Maharashtra is amongst our most important markets and our relationship with the city of Mumbai has grown consistently over the years. Therefore, it is only natural that Mumbai becomes the third destination worldwide to receive the most modern and environmental friendly aircraft, the Lufthansa Airbus A350-900,” says Wolfgang Will, Senior Director South Asia, Lufthansa Group Airlines. To mark first flights passengers on the new aircraft on board LH764 and LH765 from Munich and Mumbai were given a special commemorative certificate and an iPad cover, specially handcrafted by economically disadvantaged women of Purkal Stree Shakti Samiti. Additionally, an ‘insta photo booth’ was created at the departure terminal that allowed passengers to capture moments of their journey with Lufthansa’s A350-900.

AVIATION

PM flags off UDAN flight scheme WH Desk

M Narendra Modi flagged off the first regional flights under the Ude Desh ka Aam Nagrik (UDAN) scheme. The three inaugural flights were launched in the sectors of Shimla-Delhi, KadapaHyderabad and Nanded-Hyderabad. The Prime Minister of India launched the flight from the hill station to the Capital of India. He also inaugurated flights on the KadapaHyderabad and the Nanded-Hyderabad sectors through a video conference. The prime minister also announced that the next flight to

take off under the scheme would operate on the Mumbai-Nanded sector. UDAN is a first-of-its-kind scheme globally to stimulate regional connectivity through a market-based mechanism, the PMO said in a tweet. The UDAN Scheme is a key component of the National Civil Aviation Policy (NCAP) which was released by the Ministry of Civil Aviation on June 15, 2016. According to the PMO, airfare for a one-hour journey of approximately 500 km on a fixed wing aircraft or for 30-minute journey on a helicopter would be capped at Rs 2,500. The Airports Authority of India has approved 27 proposals which will see 27 currently served airports, 12 currently underserved airports and 31 currently unserved airports (for a total of 70 airports) connected. Of the 70 airports, 24 airports are in the western region, 17 in the north, 11 in the south, 12 in the east and six in regions of the northeast. As many as 22 states and two Union Territories will be connected through these 27 proposals. The airline companies chosen are Airline Allied Services (Alliance Air), SpiceJet, Turbo Megha Airways, Air Deccan and Air Odisha. The seating capacity of aircraft under the scheme will range from 19 to 78, and 50 percent of the seats in every flight will have a fare cap of Rs 2,500 per seat per hour.

Jet airways strengthens domestic connectivity with 42 new weekly flights WH Desk

et Airways will add 42 weekly flights connecting three new city pairs as part of strengthening its domestic network to meet growing demand between metros and emerging cities. Introduction of additional frequencies and wide-body deployments between key metros will also boost capacity on existing sectors this summer as the airline bolsters its already extensive network to meet an expected surge in demand during the holiday season. The carrier will commence operations between Nagpur and New Delhi, Lucknow and Kolkata, and Kozhikode and Bengaluru as part of its broader strategy of connecting India’s emerging / tier II cities with India’s metros via direct flights. It will also introduce additional frequencies on the highly travelled Delhi – Amritsar and Mumbai – Kolkata sectors and boost capacity on the New Delhi – Bengaluru and New Delhi – Bhopal routes with the introduction of the wide-body Airbus A330 and Boeing 737 services, respectively. The changes are parts of Jet Airways’ summer schedule which will see the airline operate up to 650 flights per day connecting 65 destinations in India and abroad. Jayaraj Shanmugam, Chief Commercial Officer, Jet Airways said: “Our summer schedule has been meticulously planned to meet the expected surge in demand over the holidays. New flights, additional frequencies, greater capacity including the introduction of widebody services across more sectors are meant to offer our discerning guests greater choice, convenience, connectivity and added comfort. We invite our guests to experience the Joy Of Flying Jet Airways this summer and wish them happy holidays.”

SWISS to repeat London – Sion 1 service in winter 2017/18

News in One Minute

Swiss International Air Lines (SWISS) is to operate further direct flights between London and Sion in Southwest Switzerland in the coming winter timetable period. With the flights having proved highly popular this winter, SWISS has decided to again offer UK-based winter sports enthusiasts these convenient direct services between London and Sion in the coming winter season. The services will be provided on SWISS’s behalf by Helvetic Airways under a wet-lease arrangement. The flights will be operated with Embraer 190 aircraft offering 112 passenger seats. The new LondonSion flights are bookable now. The flying time is around two hours.

Belgian economic mission

2 interacts with India stakeholders Bernard Gustin, CEO of Brussels Airlines, and a delegation of Belgian companies led by Secretary of State for Foreign Trade Pieter De Crem, arrived in Mumbai on an economic mission to underline the importance of the route and the relations between India and Belgium. On 30 March, Brussels Airlines was connected to Mumbai Chhatrapati Airport for the first time since the route was abandoned last year. There was a high demand from various industries (pharmaceutical, diamond, maritime, industry, amongst others), from leisure travelers and cargo forwarders to reinstate a direct service. Brussels Airlines now offers a smooth link to the European Capital 5 times a week.

May 2017 13

HOSPITALITY

Swosti Chilika Resort set to open from June 20th WH Desk

wosti Chilika Rssort – one of the biggest in Odisha and the finest property of Swosti Group is all set to welcome guest from June 20th. The resort has been scheduled to be inaugurated by Hon’ble Chief Minister of Odisha, Naveen Patnaik on June 19th, 2017. This will be an international standard mega tourism resort, the first one on the banks of Chilika Lake, which is Asia’s largest brackish water lake (1100 sqkm).

Inspired by nature, as onestep into the 9 acres of sprawling landscape on the banks of a pristine Chilika Lake, you seamlessly will move from time bound madness to timeless bliss. Nestled in a place away from the modern dwellings, the resort is an embodiment of contemporary design inspired from its natural surroundings – uncluttered and understated. The service is not only efficient but intuitive, charming and warm. Swosti Chilika Resort extends its guests cottages and presidential suites with breathtaking views, while being elegant and wellappointed for a comfortable stay. Four types of accommodations namely Sanctuary-The Presidential Suites, Millpond-The Pool Villas, Windchime-The Quad Villas and Midlake County- The Hotel Blocks, are on offer for a luxurious indulgence.

OYO targets 12,000 Rooms in Chennai by Year-End WH Desk

YO has briskly expanded presence in Chennai since its launch in March 2015. The Chennai Hub currently enjoys a strong network of nearly 9000 rooms in 550 hotels providing standardized and affordable accommodation to travellers. These hotels are located across major business and tourist-friendly locations in the city, including Egmore, T. Nagar, Pallavaram, Thiruvanmiyur and Anna Nagar. Chennai hotels such as Bell Hotel, Maaris Grand and Sai Bala Grand have witnessed a growth of over 75% in their average occupancy rate after partnering with OYO. Commenting on the business performance, Ritesh Agarwal, Founder & CEO, OYO, said: “The hotel market here has the potential to expand further. We are exploring partnerships with hotels that are willing to be transformed to OYO standards and come onto our platform.” Ritesh shared, “Instant gratification is the new norm for millennials. Last year, 61% of all the bookings made on OYO platform were made on the day of check-in. While travellers desire absolute flexibility when making plans, their expectations of service, facilities and experience are pre-determined and non-negotiable.”

14 May 2017

Atlantis, The Palm announces

News in One Minute

1 Ramadan offerings & timings

This Ramadan Atlantis, The Palm will be home to some Dubai’s must-go-to Iftar banquets at sixteen of its F&B outlets including the famous Asateer tent. The iconic hotel will have a variety of lunch and breakfast offerings at Nobu, Ossiano, Yuan, Saffron, Shawafel, Asia Republic, The Shore, The Edge, Barazura and Plato’s. Restaurant reservations can be at restaurantreservations@atlantisthepalm.com, restaurantreservations@atlantisthepalm.com or calling +971 4 426 2626 to enjoy your Easter celebrations at Atlantis, The Palm.

Experience Garden-to-Fork

2 dining at Botanica

Botanica is the latest addition to the dining concepts of One&Only Reethi Rah. Set around an ancient Banyan tree decorated with twinkling lanterns and wild orchids in the chef’s own potager, Botanica offers a unique opportunity to indulge in delicious organic food and wine in a magical al fresco setting. Dine among brilliantly coloured orchids in the Orchid House, under thatch at the Chef’s Table carved from a whole white lead tree, or in oases of sweet-smelling herbs washed by soft, live acoustic music. Whatever guests choose they are guaranteed the ultimate in field-to-fork cuisine.

Preferred Hotels & Resorts adds 3 32 new member hotels Preferred Hotels & Resorts welcomed32 new member hotels across 15 countries to its brand portfolio from January through April 2017.With growth ranging from a pristine private island retreat in the Maldives and a world-acclaimed golf resort in Scotland to city-center hotels in destinations from Seoul to Savannah, these new properties represent the company’s commitment to partner with independent hotels and resorts that exemplify #ThePreferredLife.

MO London reveals New Reception & Lobby Areas

Mandarin Oriental Hyde Park, London is undergoing one of the most extensive renovations in its 115-year history and has recently revealed the first part of the comprehensive multimillion-pound restoration with a new reception and lobby lounge. Internationally renowned designer, Joyce Wang, has been commissioned to oversee the overall design concept, and has sought inspiration from the natural beauty of Hyde Park throughout the property. Inspired by the hotel’s peaceful park side location coupled with its royal heritage, Joyce has also been influenced by the glamour of the early 20th century’s Golden Age of travel.

HOSPITALITY

We have tailor made packages on wellness, pilgrimage trip:

K. Sridhar

In an exclusive conversation with Whereabouts K. Sridhar, General Manager of Svatma Tanjavur – Heritage Residence highlights the USP of the property, and his strategy to promote it globally. Excerpts. Jai Kishan Kaparwan

Q. Give us a short background of your property – Svatma? A. It’s a restored traditional century-old family mansion in Tanjavur opens as a new 38-room boutique hotel – the first luxury offering in Tanjavur–home to the great Living Chola Temples of Tamil Nadu, South India. Each of the 38 rooms and suites have across the original mansion and a new built wing, have been individually designed to have the feel of spacious private accommodation within a large elegant family home.

Q. Would you like to throw some light on your clientele; which are the source markets? A. We are getting inbound traffic mainly from Europe, UK, USA and ASIA. In an attempt to enhance the awareness in Indian market we are participating in various trade shows of the country –GITB has been the latest one.

Q. How has been the business in 2016? Kindly throw some light on your plans for the year ahead any special package or discount for B2B partners? A. Since 2016 was the first year of the property, we have widely marketed our products across Europe and India market trough our associate travel partners, agents and publishers. We have tailor made packages on wellness, pilgrimage trip etc.

Q. What revenue-enhancing strategies have you adopted at the property? A. Our strategy was to be present at all the channel managers, OTAs across the world, finding out new potential agents at India and

overseas to promote the destination, digital marketing, destination based marketing promotional programme (Thiruvaiyaru music festival, Thanjavur dance festival, etc.).

Q. What are your some of memorable experience as GM of this property? A. Since its being one of the premium property at south, had an opportunity to serve leading celebrities around the world which includes artists, bureaucrats, business men etc.

Clarks Inn adds Belgaum to its growing footprint in Karnataka WH Desk

larks Inn Group of Hotels, one of the largest and fastest growing hotel companies in India, announced the signing of a distinct hotel property at the historic city of Belgaum in Karnataka on the state’s north-western border. The hotel is merely an hour’s drive from country’s most famous beach destination, Goa. The new property, a 60-key strategically located business hotel, is currently in its last phase of development and is slated to start operation by the year end. With the latest addition Clarks Inn now boasts of a portfolio of 76 hotel properties, including 42 in operation, spread across 17 states in India and one in Kathmandu, Nepal.

Speaking on the latest addition, Rahul Banerjee, Associate Vice President – Operations, Clarks Inn Group of Hotels, said: “Clarks Inn witnessed one of its biggest growth year in 2016 opening and signing a total of 21 new properties, including 12 operational, with the total tally reaching 75 hotels last year spread across 17 states in India and one in Nepal. With a strong development pipeline, we are expecting another year of robust growth in 2017. And with the latest addition at Belgaum we are confident of reaching a 100 hotel portfolio milestone by the end of the year.” “The 60-key Clarks Inn Belgaum will be a vibrant hotel property with strategic location that will cater to all the needs of the modern day discerning business and as well as leisure travellers. As a hotel company, we now have the most widespread presence in Karnataka with as many eight hotels currently in operation at Badami, Bagalkot, Bengaluru, Gadag, Hampi, Hubli, Mysore and Shimoga and four more slated to open door over the next one year,” said, Rupam Das, Area Director – Operations (South), Clarks Inn Group of Hotels.

May 2017 15

NTO

France to form new tourism office WH Desk

he Cotentin Peninsula – also known as the Cherbourg Peninsula - in the Normandy region of France, will soon see its many tourism boards undergo a major restructuring in the next few months. By June this year, 11 local tourism boards will have merged into one big entity and renamed Cotentin Tourist office making it, arguably, one of the most powerful tourism board in the country with an annual budget of EUR4 million. Out of this budget, up to EUR1 million will be kept aside to promote Cotentin worldwide; of which India, Middle East and China will be important focus markets.

can do and once the new structure is in place, we hope to bring in more tourists to the Cotentin Peninsula and showcase the wild and untouched landscapes and beaches we have here.” So far Normandy has mainly been promoted as a historical war destination focusing on the D-Day Landing beaches, warcemeteries and World-War Museums. But Hamel wants to widen his pool of tourist attractions and include the preserved natural beauty of the peninsula with its protected heritage sites, middleaged castles and unique food culture.

Apart from being a gastronomical treat, tourists can also look forward to getting the chance to step inside an actual nuclear submarine at the Cite De La Mer – a maritime museum built to showcase Cherbourg’s nautical prowess. Hamel says he wants to put Cotentin back on the cruise map and promote the region as a hiking destination too.

Currently, France does not have a Ministry of Tourism despite it being the biggest tourist destination in the world. “It is how it is and we’re still the top tourist destination in the world,” says Guillaume Hamel, the current director of Cherbourg Tourisme. “But, having said that, there is a lot more we

“The cruise industry is getting bigger and bigger in Europe,” says Hamel. “Cherbourg-en-Cotentin has a long history since the 1900s when we were a transatlantic port. The port of Cherbourg used to receive almost 1000 calls a year, which works out to almost three ships a day going to various places in the world – New York, Buenos Aires, you name it. Currently, we have 65,000 passengers a year and 40 cruise calls,“ he concludes.

Israel sees 49% increase in Indian tourist arrivals in two years

Switzerland launches ‘Inlovewithswitzerland’ campaign

WH Desk

srael has witnessed a positive growth of 49% in Indian arrivals from January to March 2017 vis-à-vis the same period in 2015. More than 8300 Indians have already visited Israel in the first three months of 2017 as per statistics released by Israel Ministry of Tourism (IMOT). Speaking about the growth, Hassan Madah, Director, Israel Ministry of Tourism India said, “India is one of the world’s fastest-growing outbound tourism markets and an important emerging market for us. Keeping this in mind, we have increased our investments heavily in India. We are certain that our continued efforts in targeting the Indian holiday planners through our specially designed advertising campaign for India, ‘Begin your journey to Israel now’ will yield even better results by the year end.” The statistics also revealed 93% growth in Indian arrivals to Israel in the month of March, 2017 compared to the same period in 2015. Hassan Madah added, “We have seen a steady growth in tourist arrivals from India over the years and are confident that this trend will continue. Currently, El Al flies nonstop between India and Israel while Air India has also announced that they will begin operations on the New Delhi-Tel Aviv route in 2017. Increased air connectivity will surely act as an added impetus for more Indians to visit Israel for a holiday.”

16 May 2017

WH Desk

witzerland Tourism announced their 2017 summer campaign ‘InLoveWithSwitzerland’ with Brand ambassador and heartthrob of millions of Indians – Ranveer Singh. The campaign will bean India specific advertising campaign for the upcoming summer season. Known for its snowy summits, mighty mountains, dark gorges, deep-green forests, picturesque lakes, rushing waterfalls, mystical moors – Switzerland is a paradise for nature-lovers. The ‘InLoveWithSwitzerland’ campaign highlights the best experiences that one can have in Switzerland and captures Ranveer Singh’s love and admiration for the country, which he now calls his second home. The campaign has been developed and conceptualized by Switzerland Tourism and produced and directed by Navzar Eranee of Walkabout Films. Claudio Zemp, Director, Switzerland Tourism India, said, “Our new campaign is to show people that a holiday in Switzerland can be anything you want it to be. It does not matter which age group you belong to cause in Switzerland there is something for everyone. A holiday in Switzerland is all you need to get back to nature with their fun filled activities and impeccable views. Ritu Sharma, Deputy Director, Switzerland Tourism India added – “Switzerland is a complete package for friends, families, honeymooners, or even solo tripping. With this campaign and with Ranveer on board we would like to showcase the multifaceted holiday experience that is Switzerland.” The ‘InLoveWithSwitzerland’ campaign will utilize national media channels such as TV mainlines, magazines, paid search, online display, and video audience buying, key digital sponsorships, social media platforms, and online television.

May 2017 17

NTO News in One Minute

Reunion Island records 175.5% growth in 1st quarter of 2017

eunion Island has registered a substantial growth of 175.5% from the Indian market in the first quarter of 2017 as compared to the same -period last year, according to the Airport Roland Garros. India ranked top among all 10 other countries in visitor arrivals in during the first quarter of 2017 for the country. “We have experienced the zeal of Indian travellers to explore new destinations which have unique offerings and have diversity of climate, nature, food, tourism products, like Reunion Island,” said William Techer, Head of Promotion & Marketing India and Indian Ocean, Reunion Island Tourism Board.

According to Vineet Gopal, Director India, Reunion Island Tourism Board, “This figure didn’t come as a surprise Vineet Gopal to me as I was confident about the Director India destination Reunion Island’s tourism Reunion Island Tourism Board potential and unparalleled support we received from the Head Office in Reunion Island & Air Austral. Furthermore, simplified visa process and free visa for Indian nationals travelling to Reunion Island for 14 days has really helped us to achieve this inspiring growth.” The Reunion Island Tourism Board is planning various marketing activities for the upcoming quarter to lure more Indian travellers to the destination. Also recently Reunion Island has won top place in ‘Top 7 Islands of the World’ in a competition of Wayn.

Jordan announces unprecedented growth of 18.40% WH Desk

he Jordan Tourism Board has announced the 2016 Indian arrival figures to Jordan. In a unprecedented trend, the same day visitor arrivals from India has declined by 4.50%, which indicates that visitors are now spending more time in the country. Also, overnight visitors have shown an unprecedented growth of 18.40%, which is an impressive figure. The India Representative office of JTB, Think Strawberries has set a goal to take Jordan to the position of ‘Most Desirable Destination’ for the Indian traveler by 2019 by achieving higher visitor arrivals and increasing the overnight stay steadily. “Jordan still is and will remain one of the safest destinations to visit. It is a very stable country with unique blend of culture, history, food, wellness, adventure and warm hospitality that continues to draw tourists from India and all over the world every year,” says Ashit Taneja, Country Manager, Jordan Tourism Board, India Office. Jordan offers an excellent blend of tradition, culture along with developed infrastructure and world class hospitality services. Jordanian food and the great experiences of Dead Sea, Petra and Wadi Rum makes it distinct from other countries. We welcome the Indian tourist to Jordan and want them to come back to India with fond memories and memorable experiences.

18 May 2017

Abu Dhabi remains as favourite

1 destination in UAE

Abu Dhabi has maintained its position as the number one destination in the UAE for guest satisfaction in a report by travel and hotel data specialist organisation, Olery. The report’s findings highlight Abu Dhabi’s leading position among cities in the Arabian Gulf, with the overall Guest Experience Index registering an 82.8 score, up from 82.2 from the 2016 report. As such, Abu Dhabi provides one of the best guest experiences in the Middle East. It takes the top spot in the UAE, clearly outranking its two popular neighbours Dubai and Sharjah. Ranked as a separate destination it would occupy the second place, behind only Cyprus. More than 160,000 reviews were posted for Abu Dhabi, helping to establish the emirate as a popular destination among business travellers, couples and families, with these demographics reporting especially high satisfaction scores. The report added that all kinds of travellers were very satisfied with their stay in the emirate.

Yas Waterworld & Ferrari World

2 Abu Dhabi Ramadan Update

Yas Waterworld & Ferrari World Abu Dhabi has revealed the operational changes that are now taking place in Yas Waterworld and Ferrari World Abu Dhabi during the holy month of Ramadan. Both websites will be fully updated with any changes that may occur in the Parks, and will continue to do so throughout the remainder of Ramadan. This will commence with the first day of Ramadan and finish with the last day of Ramadan, exact dates to be announced prior the start and end of Ramadan. Yas Waterworld Abu Dhabi Everyday from 10:00 to 18:00. Ladies Nights in Yas Waterworld will not be held during the holy Month of Ramadan, and in line with that please note that the last Ladies Night will be held on the 25th of May 2017. Ladies Nights will resume back from 6th of July 2017 onwards. Ferrari World Abu Dhabi Sunday to Wednesday: 11am-6pm Thursday & Friday: 11am-12midnight (free view 6pm to 12midnight) Saturdays: 11am to 11pm (free view 6pm to 11pm)

3 TAT organises family fun in Thailand Tourism Authority of Thailand organized an event called Family Fun in Thailand, a common project of ASEAN and South Pacific Region, where they are invited celebrities along with their families from different countries to Thailand for a holiday. From Delhi was TV Personality Rajive Makhni and family. The purpose of this trip was to promote Thailand as a perfect family holiday destination for the summer holiday season.

May 2017 19

COVER STORY

The Indian Association of Tour Operators (IATO) is all set to conduct the 33rd Annual Convention at Bhubaneswar in Odisha from September 07 -10, 2017. Mayfair Hotels & Resorts will be the convention venue.

IATO Convention: It’s Countdown for Odisha Tourism As the state readies to play host to the 33rd IATO Convention in September, the intervening period, says team IATO, is probably the biggest opportunity for Odisha Tourism to galvanize the stakeholders from the government and private sector to put ‘Destination Odisha’ firmly and prominently on the country’s tourism map.

Chief Minister of Odisha Naveen Patnaik Innugrating the 24th Annual Convention of IATO took place at Bhubaneswar from 7th to 10th August 2008.

20 May 2017

COVER STORY By Shayan Mallick & Rajesh Tiwari

n the aftermath of the 24th IATO Convention that Odisha had played host to nine years ago, Odisha Tourism stakeholders had claimed a spurt in international tourist arrivals, and some, notably J K Mohanty, CMD of Swosti Group had, in interviews later, pointed at a growth of 20 per cent in international tourist arrivals to the state. But the momentum was lost in the later years as the year-on-year growths did not remain consistent. In 2013, 66,675 foreign visitors came to Odisha. The arrivals grew to 71,426 foreign nationals coming to the state in 2014 but declined to 66,971 in 2015. The Annual IATO Convention coming back to Odisha in 2017, after a gap of nine years, provides the state tourism stakeholders opportunity to create massive interest in state’s tourism offering, in ways that it helps leave a lasting impact on state’s inbound fortune.

I believe after the convention Odisha will come to the centrestage and our members will enhance the awareness of the state in the global market.

However, for that to happen, the state tourism stakeholders need to come together at the earliest to devise a smart and impactful destination marketing plan around the forthcoming IATO Convention, to create interest in Odisha’s tourism offering. Now is the time for the Odiya tourism stakeholders to start devising a roadmap for developing Odisha’s tourism profile and then implement it aggressively to publicise and promote the destinations in the state leveraging upon the strength and anticipation that the annual IATO Conventions generate. And therefore, the forthcoming convention is going to be a milestone event for the host state for two reasons. Firstly, in driving a strong message to the state’s burgeoning tourism sector, especially the stakeholders from the private sector, of the intent and enthusiasm of the State Government in general and the State Tourism Department in particular. Don’t forget that the Odisha Tourism Minister Ashok Chandra Panda, who had been wooing IATO to bring its Annual Convention to his state for the last two-three years, has now finally seen his efforts succeed. Furthermore his department is headed by seasoned campaigners in Arti Ahuja, Principle Secretary, Odisha Tourism and Nitin Bhanudas Jawale, Director & Additional Secretary, Odisha Tourism, that gives a strong feeling that the Department of Tourism will put all efforts to make it a remarkable event in reviving state’s tourism fortune, a reason why the entire tourism industry from across sectors like travel trade, hotels, tourist transporters

Odisha needs to create a forum where all the operators, DMC’s and suppliers present before the IATO members. This is the biggest tourism showcase in the country.

Rajeev Kohli Sr. Vice President, IATO

and others should all join force and participate like never before. That brings us to the second and the very important reason as to why this convention can prove to be a watershed moment for Odisha Tourism. The convention date has been announced well in advance. This gives Odisha Tourism an opportunity to leverage the convention platform to generate tremendous

Pronab Sarkar President, IATO

May 2017 21

COVER STORY market.” He particularly lauded state’s initiatives in coming up with special tourist itinerary to showcase products like Beaches, Wildlife, Eco-Tourism, Chilika Lake Cruise among others. “Going beyond the golden triangle of Odisha (Bhubaneswar-Puri-Konark) which used to be the only focus until a few years ago, the government has diversified its product list and announced Buddhism, Rural, Spiritual and Adventure Tourism as special areas of promotion to attract continuous flow of tourists. Such initiatives can make Odisha a round-theyear destination”, he pointed.

With the time availability – Odisha can work on its strategy to involve maximum tourism stakeholders/suppliers from the state.

Rajiv Mehra Vice President, IATO

publicity for its vast tourism attractions. And it’s team at the top has not only shown tremendous interest and intent in bringing the convention to the state, and repeatedly so in the last few years, but also recognizes the role that this convention can play in boosting tourism in the state. And therefore, with over four more months to go, Odisha has a great opportunity to generate significant buzz and interest about its destinations amongst the inbound as well as domestic trade across and outside the country. The IATO Conventions have become a significant event for tourism industry and attracts the largest participation from private and government sector. Apart from highlighting the latest trends, policies, emerging segments and challenges etc. the convention is also a great opportunity for networking and enhancing product awareness among the stakeholders of this industry. While expressing confidence that the forthcoming convention will help catapult Odisha as the “destination of the decade”, IATO President Pronab Sarkar, says “I believe after the convention Odisha will come to the centre-stage and our members will help enhance the awareness about the state in the global

22 May 2017

IATO Senior Vice President, Rajeev Kohli, says that it’s a great opportunity for the state to yet again showcase the destination to IATO members. He feels the association has an obligation towards the host state and its stakeholders and will put its best foot forward in showcasing the kind of infrastructure, features and tourism related products that are available in the state. “Every destination where we (IATO) have gone has made an effort to not only host us but also has given their private sector/ tourism stakeholders an opportunity to present before us. And I think that is what Odisha needs to do. They need to create a forum where all the Odisha hotels, tour operators, DMCs and suppliers present before the IATO members because this is the biggest tourism showcase in the country,” advises Kohli. IATO has been associated with the state and actively participated in all discussions on creating a growth path for tourism in the state and involving all stake holders in line with state governments thinking and strengthening the financial involvements. “Odisha Tourism is thinking out of the box and there is a desire to learn through discussions. So with the time availability – Odisha Government can work on its strategy to involve maximum tourism stakeholders/suppliers from Odisha as the state has confirmed the event quite in

Whereabouts opine

IATO has announced the dates much in advance. That gives Odisha opportunity to market the event and encourage stakeholders to participate in large numbers.

Lally Mathews Hony. Secretary, IATO

advance,” suggests IATO Vice President, Rajiv Mehra. Elaborating more on the conventions LalIy Mathews, Hony. Secretary, IATO says: “I believe for the first time IATO has declared the convention dates and host state much before the time and that gives Odisha ample opportunity to market the event and encourage its stakeholders to participate in large numbers.” He feels that the state has an excellent opportunity to showcase all their tourism potential in front of this large gathering of decision makers. According to Amaresh Tiwari, Hony. Treasurer, IATO, the forthcoming convention is a never-before kind of opportunity for Odisha. “Since IATO Convention has been announced

Despite Odisha being home to a treasure trove of destinations, the tourism potential of the state is not fully exploited yet. At best, it’s scratching at the surface. We as a trade publication strongly believe that the forthcoming IATO Convention, if leverage in earnest and exploited well between now and the convention, will help bring Odisha to the centre-stage and create awareness about the state vast tourism offerings amongst the country’s inbound as well as domestic trade. This in turn will help and enable tour operators bring more tourists, both foreign and domestic, to the state.

COVER STORY KEY Takeaways ÂÂGreat opportunity for the state tourism department to once again showcase the destination to IATO members at the forthcoming 33rd IATO convention. ÂÂA strong team at the Odisha Tourism with tremendous interest and intent bodes well for the revival of Odisha’s tourism fortune in the run up to the convention.

Since IATO Convention has been announced well in advance the state has ample opportunities to promote the event.

Amaresh Tiwari Hony. Tresurer, IATO

well in advance, the state has ample opportunities to promote the event. I am sure IATO will be able to market this event much better and generate maximum ROI (Return on Investment) for the state and ensure that there will be a significant increase in tourist arrivals,” he said. ‘Look East’ is a Buzzword and I feel it’s a wonderful opportunity for Odisha for further promotion among the travel trade. With better International connectivity on the cards, the region will surely get required boost and it’s a right time, says Sandeep Jain, Hony. Joint Secretary, IATO. “If the fraternity in Odisha and nearby could work on projecting their unique products and new circuits than the usual and traditional one, than that would help attract more (IATO) members and will be further useful for them to promote in overseas markets and among their FTOs (Foreign Tour Operators),” he added. Drawing attention to international connectivity and the role that it can play in putting Odisha Tourism in the spotlight, Subhash Goyal, Immediate Past President of IATO, said, “Commencement of Air Asia flights to Bhubaneswar is a very good opportunity for the travel agents and tour operators of Odisha to conduct roadshows jointly with the Odisha Tourism Department

ÂÂWith ample time at hand, opportunity for Odisha to involve stakeholders from the private sector to better leverage the forthcoming IATO Convention. ÂÂCreating a forum where all the Odisha hotels, tour operators, DMC’s and suppliers can present before the IATO members will be key to the convention’s success. ÂÂProduct diversification beyond Golden Triangle (Bhubaneswar-Puri-Konark) like Buddhist, Rural, Spiritual and Adventure Tourism will help. The state need to further diversify its bouquet of products to make it a round-the-year destination. ÂÂ‘Look East’ is the buzzword and a wonderful opportunity for Odisha. Include nearby destinations for greater promotion among the travel trade. ÂÂInternational air connectivity great opportunity for the Odiya tour operators to conduct roadshows jointly with the Odisha Tourism and airlines in identified source markets. ÂÂSri Lanka and South East Asian countries high potential source markets for the state. Aggressive marketing is required to get more tourists from these markets.

If the fraternity in Odisha and nearby could work on projecting unique products and circuits, that would attract more members to promote Odisha among their FTOs. Sandeep Jain Hony. Joint Secretary, IATO

and Air Asia in all countries wherever Air Asia is flying such as Malaysia, Thailand, Singapore, Indonesia and Philippine. If proper marketing is done in Sri Lanka and South East Asia, tourism to Bhubaneswar will grow in leaps and bounds.” Furthermore he suggested that in association with the tourism stakeholders of the state, Odisha Tourism can host the eminent tour operators from across the country on pre and post conference tours.

Commencement of Air Asia flights to Bhubaneswar opportunity for the tour operators to conduct joint roadshows with Odisha Tourism and Air Asia in all countries where Air Asia is flying.

Subhash Goyal Imm. Past President, IATO May 2017 23

COVER STORY

Kalinga’s Calling We want tour operators sensitized in a big way, Jawale

ince the state is comparatively lesser known as compared to states like Kerala or Rajasthan, Odisha has been getting into promotions in a big way. In our country most of the travel plans are more or less presented by the tour operators rather than the people deciding themselves. They (customers) may decide the destination but the plan actually is worked out by the tour operators, and more so in the inbound sector.

Since the state is comparatively lesser known as compared to states like Kerala or Rajasthan, Odisha has been getting into promotions in a big way. In our country most of the travel plans are more or less presented by the tour operators rather than the people deciding Nitin Bhanudas Jawale, IAS themselves. They (customers) may decide the destination but the plan Director & Addl. Secretary Odisha Tourism actually is worked out by the tour operators, and more so in the inbound sector. Therefore our plan is to do sustained promotion for three years. IATO Convention that we are hosting is part of the same plan to generate visibility. Our expectation is that the tour operators, a key stakeholder, are sensitized in a big way so that they will get to known Odisha and what Odisha has to offer and then market our state accordingly.

Great opportunity again to showcase Odisha

he 33rd Annual Convention of Indian Association of Tour Operators (IATO) is a great opportunity once again for Odisha to showcase its vast rich tourism potential during the forthcoming mega tourism event. We also had successfully conducted the IATO Annual Convention in 2008 bringing in more than 800 tour operators to the state to explore the tourism potential of Odisha which benefited Odisha Tourism tremendously. A lot of tour operators who did not see Odisha in the past had started promoting Odisha in a big way. The overall scenario of the hotel industry has improved a lot during the recent years. Various attractive campaigns of Odisha Tourism in the national TV Channels have been very helpful in branding Odisha’s rich tourism potential. On behalf of the travel trade of Odisha, I take this privilege to announce that Odisha Government has launched most progressive tourism policy that any state has ever produced. The government has identified various patches of land at important tourist places for the investment and the new tourism policy which is loaded with incentives would definitely be able to attract huge investment from the private sector and increase the accommodation capacity in the hotel industry. Once we have good hotels spread out over the beautiful tourist locations of our state, we are sure the footfalls to the state would definitely take a leap forward. Odisha should take advantage of the Convention to promote Odisha Tourism by interacting with more national and international tour operators /travel writers, presenting them the vast tourism potential of Odisha, inviting for FAM tours etc. J K Mohanty, MHCIMA Chairman – HRAO & IATO, Eastern Region CMD – Swosti Group (Hotels-Resorts-Travels-Education)

Odisha Tourism conducted 4th Kalinga International Buddhist Conclave WH Desk

he 4th International Buddhist Conference was organised at Udayagiri and Bhubaneswar from 10th to 12th April 2017 by Department of Tourism in association with Odishan Institute of Maritime and South East Asian Studies and Archaeological Survey of India in support of Odisha Tourism Development Corporation (OTDC) and Odisha Mining Corporation(OMC). The three day conclave attracted about 200 International and National delegates scholars of Buddhism and Heritage, Tour Operators, Head Monks and Monks from various monasteries and join together to promote our Buddhist heritage resources in the world market through Odisha Tourism.

24 May 2017

With an objective to promote the Buddhist heritage of Odisha as a niche product within and outside the country the Department of Tourism has started organising the International Conference on Buddhism in Udayagiri, Odisha since 2013. The idea is to bring to light the rich Buddhist heritage through scholastic deliberations and discussions inviting scholars, academicians, researchers, historians and above all the Tour Operators and Travel Agents from within and outside India to promote this glorious chapter of Odisha’s history. Buddhism in Odisha is as old as the religion itself. It became the cradle of the newly emerging religion. Odisha had played a major role in converting Buddhism from a regional religion of north India to an international religion. It was at Dhauli that Emperor Ashoka’s transformation from Chandashoka to Dharmashoka occurred after his embracing Buddhism.

COVER STORY Draw comprehensive strategy to engage with operators during the convention

he convention of the Indian Association of Tour Operators (IATO) in Odisha is a golden opportunity to mobilize tourist attention to the beautiful tourisms sites in the state. Tour operators play a pivotal role in driving tourist to various destinations and influence the choice of tourists to a great extent. So the convention of tour operators in the state should be leveraged to generate more publicity for the tourist sites in the state. We must draw a comprehensive strategy to engage with the tour operators during the convention. Special programmes should be organised to highlight tourism assets and persuade the tour operators to feature more tourist spots of the state in the tour itineraries of inbound tourists. Special packages and incentives may be thought of for tour operators to enable them expand their operation in the state.

Tourists destinations should be properly segmented with different value propositions tied to each of them- so that tourist of different categories can visit their respective sites of choice conveniently. Eco-tourism sites like Bhitarkanika should be promoted for the niche segment of tourists who love wild life and nature. Likewise, tour operators should be advised to market other segments accordingly. Besides, we should spruce up important sites ahead of the convention and make all other arrangements for the smooth and convenient organisation of the event. Pre tour and post tour facilities should be extended to the tour operators so that they can have a convenient and comfortable journey. Care should be taken that the delegates experience best hospitality and leave with a better perception about the state.

Showcase Odisha tourism products like never-before at the IATO Convention

s far as the IATO convention is concerned its a great opportunity for Odisha as there would be the largest gathering of prominent tour operators of the country. The tourism products of the state can be shown like never before. However, for that Odisha Tourism needs to come up with aggressive promotional and educational activities. The stakeholders, including government needs to maintain a strong relationship with the tour operators even after the convention. The tour operators from various parts of the country should be invited for a FAM on regular basis. Odisha has a great potential to attract a large number of tourist from South East Asian countries. From here the state can register an unprecedented growth in near future. However, an aggressive marketing and destination awareness campaign is required to make it happen. The recent move by Air Asia to start flights from Bhubaneshwar to Kuala Lumpur has opened up new markets for Odisha. This is the right time to conduct roadshows in such countries and create awareness among the travellers. Since the dates of convention have been announced well in advance the state can get in touch with industry stakeholders to come forward and make it a grand success. Harihar Patra Director Marketing Toshali Resorts International

Souvagya Mohapatra Executive Director Mayfair Hotels & Resorts

May 2017 25

OPINION

Must join IATO Convention to see the warmth & hospitality of Odisha WH Desk

stunning coastline, vibrant cultural scenic landscape, casserole of cuisine, entertainment aplenty - if you are a tourist in Odisha be assured you will be spoilt for choice. In Odisha, tourism products are not restricted to metro cities only; the air connectivity and road/rail network have made distribution of products to services across the hinterlands and offer big opportunity for tourists to experience Odisha’s unique rural tourism heritage area.

Gour Kanjilal, Executive Director, IATO and Former, Dy. Director General, Ministry of Tourism, Govt. of India and Freelance Journalist.

Raghuraipur near Bhubaneswar has been receiving regular visitors from all over the world that brought a global recognition to the State’s rural and heritage tourism. Roads built in the last decade have had a significant impact in surface tourism. Tourists are now visiting places like Chandipur, Simlipal National Park, Cuttack, Chilka, Berhampur (Ganjam) Gopalpur, Taptapani and many such areas that were not explored by tourists earlier. The arrivals of tourist has given a good reason to boost for infrastructure augmentation and all these places now provide comfortable and affordable accommodation to tourists.

Even transport facilities have improved and provide civilized way to move around and visit various heritage sites located deep interior of the State. People are smartly using mobile phones in deep interior and thus communication facilities have a lot improved. There is change in the mindset and people are becoming more tourism friendly. I have seen the difference in the change of attitude and government’s pro-active approach towards tourism. Now Bhubaneswar airport got air-connectivity from Malaysia and can expect more number of tourists from Asian countries. There is huge potential for hotel companies to cater to the growing Convention (MICE) business. There are number of mid-segment and economy brand hotels that sustain a good business round the year. All these motivated Indian Association of Tour Operators (IATO) to return to Odisha for 33rd IATO Annual Convention. The state government has extended an overwhelming support which can’t be explained in a few words. One must join IATO Convention to see the warmth and hospitality of the state, see the varied culture, variety in cuisine and peoples cooperative attitude. As IATO, we have forged strategic partnership with travel trade and hospitality in Bhubaneswar and Tourism Department is going all way to ensure everything goes as per IATO’s satisfaction. They are offering enchanting Post Convention tours and interacting with IATO Convention Committee on a regular basis. We are confident this will be one of the largest attended Convention.

Facts & Figure

International flights from Tier 2 airports fuel outbound numbers this summer

WH Desk

one are the days when travellers from Tier 2 cities would have to travel long distances to the nearest international airport to take a flight overseas be it Dubai, Bangkok, Singapore or Kuala Lumpur. The increase in international flight operations from airports in Tier 2 cities like Lucknow, Ahmedabad, Amritsar, Kochi has fuelled the demand for outbound travel.

these airports to accommodate wide-bodied aircraft has encouraged Indian and international carriers to start flights from these new destinations.’’ He further adds, “the recent move by Air Asia to start flights from Bhubaneshwar to Kuala Lumpur has opened up new markets for people residing in Orissa planning a visit to the Far East and Australia. Otherwise, they were forced to either travel to Mumbai or Delhi to connect to international gateways.’’ For instance, Lucknow is connected internationally to Bangkok, Singapore, Muscat, Dubai and Abu Dhabi making it convenient for people from UP to travel to Europe, Malaysia, Thailand, Singapore, Australia and New Zealand.

According to a study conducted by Cox & Kings, the number of passengers travelling overseas for leisure travel from these cities has doubled in the last one year and this is expected to grow, as it gets more convenient to travel to international hubs such as Dubai, Singapore, Kuala Lumpur etc.,

On the other hand, Ahmedabad airport is now connected directly to London, Doha, Dubai and Kuala Lumpur amongst other airlines. These airlines destinations are the hubs for Indian international travel to popular tourist destinations in Europe and USA. The weakening of the pound has led to an increase in traffic from Ahmedabad to the UK.

The growth generated from these Tier 2 cities stands at between 25 -30% and these are catered by full-service carriers such as Emirates, Etihad and also LCCs such as Tiger Air, Silk Air and Thai Smile. The advent of LCCs from these airports has also brought down the fares quite significantly.

Similarly, international airports such as Jaipur have direct flights to Dubai, Abu Dhabi, Bangkok, Singapore, Sharjah and Muscat, whereas Chandigarh which has direct flights to Dubai and Sharjah will soon have a direct connection to Bangkok this month. This has led to the opening of new markets.

According to Karan Anand, Head, Relationships, Cox & Kings, “The outbound travel market is growing between 12 -15 % year-onyear and this growth is to a large extent driven from Tier 2 and Tier 3 cities. This shift in travel pattern coupled with the up gradation of

Kochi airport has also seen such significant jump and last month Kochi airport inaugurated their new international terminal to cater the increase in demand. South East Asia’s destination from Kochi is just under five hours.

26 May 2017

EXTENSIVE COVERAGE

State Express showcases the latest addition of mean machines to its fleet

State Express, a leading travel agency and tour operator based in Delhi, recently organised an evening of Cocktail & Dinner for travel-trade to celebrate and showcase the latest addition of a variety of luxury cars and vehicles to its fleet. Playing the perfect host on the occasion Sanjeev and Sharat Chandra, Directors of State Express, had the latest addition of super luxury saloons and SUVs making for an impressive backdrop and display at Delhiâ&#x20AC;&#x2122;s landmark Essex Farms on the occasion.

May 2017 27

NEED TO KNOW

Visit Telangana, the confluence of two distinct culture streams - South India and North India with rich heritage spots reminiscing the ancient glory and ethos. Whereabouts brings more on this fascinating destination.

Heritage

Spots Elgandal Fort The spires of the Elgandal Fort or Elagandula Khilla stand tall into the sky, piercing their way out to narrate the stories of its glorious past from the skyline of Karimnagar. Even after facing ravages of man and nature, the Elgandal fort still stands high showing its lust for power that has been pivotal in grazing and raising dynasties. The crumbling walls of this magnificent fort still carry the stamp of every dynasty that had once embraced its illustrious portals. Despite its debauched state, the Fort still remains one of the most splendid relics of Telanganaâ&#x20AC;&#x2122;s history and a commonly visited spot in Karimnagar tourism. Located on a very scenic hillock, the fort gives a beautiful view of the Elgandal town. The fort is accessed with its only entrance gateway. The sumptuousness of the entrance gate continues to appeal tourists even today. The Elgandal town is situated on the banks of the Manair River. This place has become an important part of history as it has seen the reign of five major dynasties â&#x20AC;&#x201C; the Kakatiyas, the Bahmanis, the Qutub Shahis, the Mughals and the Nizams.

Reaching Here: Elgandal Fort is situated on the banks of the Manair River approximately 10 km from Karimnagar on Kamareddy Road. Stay: Tourists can stay at Karimnagar town where many hotels offer accommodation facilities.

Warangal Fort Warangal is recognised as one of the best heritage cities of India. It is 145 km away from the state capital Hyderabad. It is also the second largest city in the state of Telangana. The Kakatiyas, who ruled the place for more than 200 years, have left the succeeding generations, many grand monuments and architectural wonders like the famous Warangal fort, Swayambhu Temple and many other amazing ancient structures. The Warangal Fort, which is the main attraction

28 May 2017

of the city is spread over a radius of 19 kilometers between Warangal and Hanamkonda. The fort was constructed in the 13th century in the reign of the Kakateya King Ganapati Deva. The Warangal fort is most famous for its graceful and finitely carved arches and pillars. This fort has four large stone gateways.

Reaching Here: Warangal fort is located at a distance of 3-4 km from Warangal city, which is well connected by road and rail from Hyderabad, approx.140 km away. Stay: Haritha Kakatiya Hotel in Warangal City handles the tourist flow to the heritage city of Warangal and other close by tourist attractions.

Charminar A visit to Hyderabad is incomplete without visiting this grand and majestic centerpiece. Charminar is a monument and a mosque, which is synonymous with the history of Hyderabad.

NEED TO KNOW The majestic structure was completed in 1591 CE and is not only a landmark building of Hyderabad but also a famous monument of India. It is located near the bank of the river Musi. Charminar is derived from two distinct words Char and Minar, which means four towers. Mir Momin Astarabadi of Qutb Shah dynasty played an important role and he ordered extensive preparations for the design and layout. Historians believe that this structure is an example for Indo-Islamic architecture combined with few Persian elements. The monument is located in the heart of old city and it is believed that Hyderabad was measured in four directions from Charminar for administrative purposes. Islamic architecture of those times is marked by arches, minarets, and domes. The structure is famous for its profuse stucco decorations and arrangement of impressive balustrades and balconies. The floral design is executed delicately and stands as a masterpiece to the combination of Mughal and Hindu architecture crafted by the local artisans. The four clocks in four cardinal directions were added in the year 1889.

Reaching Here: Charminar is easily accessible by road from various parts of Hyderabad. Stay: Telangana Tourism operates Plaza Hotel in Begumpet, located at distance of 13.7 km from Charminar is a comfortable stay.

Qutub Shahi Tombs Erected in the memory of the departed kings of Golconda, they are magnificent monuments that have withstood the test of time and nature’s vagaries. They are located one kilometer north of Golconda Fort’s called Banjara Darwaza. They are imposing marvels of architectural excellence that stand as the reminders of the glory of Golconda kings who are buried at the same spot. Built by the Qutub Shahis, these tombs are considered to be among the oldest historical monuments of Hyderabad. These tombs are present in a large group on a raised platform. They resemble Persian, Pathan and Hindu architectural styles that makes use of grey granite, with stucco ornamentation and is a one-of-its-kind place in the world where the whole dynasty is buried at a single spot. They lie amidst beautifully landscaped gardens with intricately carved stonework.

Reaching Here: Qutub Shahi tombs are located at a distance of nearly 12 km from Hyderabad. Stay: Telangana Tourism operates Plaza Hotel in Begumpet, located at distance of 13.4 kms from Qutub Shahi Tombs is a comfortable stay.

Medak Fort The Medak Fort is a huge structure that takes nestling on the top of a hill. It hardly takes about 10 minutes from the town if you take the newly laid CC road. If you wish to get to the top of this beautiful fort, you need to boost up your energy as a stretch of more than 500 steps await you. This enormous fort was built about 800 years back in Medak, which was then the headquarters of the district. The fort demands one’s attention with its typical construction. It is elevated at about 90 metres height from the ground level and is spread in about 100 acres on the hilly region. On both left and right sides on the top of the third gate, stands out the ‘Ganda Bherunda,’ the emblem of Vijayanagara Empire built by the great ruler Srikrishna Devaraya. The historic fort, which was graced by two great dynasties — Kakatiya’s and Qutub Shahi’s is one of the main attractions of Medak.

Reaching Here: Medak fort is accessible by road from Hyderabad, situated nearly 96 km away. Stay: Medak has many hotels offering accommodation to tourists. Tourists can also choose Hyderabad for stay.

Devarakonda Fort Devarakonda which is as Mandal Headquarters, is a tiny village situated in Nalgonda district. The Devarakonda village is home to one of the most astonishing forts found in Telangana. The village attracts many tourists from over the world. There was a time when the fort stood high in place flaunting the glory of the village, but now due to negligence, the fort is in ruins. A visit into this spectacular fort is like stepping in to a historical trance with every corner of the fort unveiling the great tales of bravery, of struggles and of the triumph of its rulers. In the premises of fort stand the Rama and Shiva temples constructed by Maada Naidu. These temples add a hint of spirituality and purity to the untouched beauty of the fort. The people visiting the fort area also treated by the nature with a picturesque view of a little pond present in it.

Reaching Here: Devarakonda is at a distance of nearly 117 km from Hyderabad on Nagarjuna Sagar road from where tourists need to take a small diversion from Kondalpahad. It takes about 3 hours to reach this place by road. Stay: Tourists can opt for accommodation at Hyderabad or Haritha Vijay Vihar Hotel, Nagarjuna Sagar.

May 2017 29

STATE

Kerala signs MoU with SilkAir to boost tourism WH Desk

hiruvananthapuram, 26 April, 2017: Department of Tourism, Government of Kerala signed a Memorandum of Understanding (MoU) with SilkAir in the presence of Kadakampalli Surendran, Minister for Tourism, Govt of Kerala. The initiative is to jointly promote tourism to Kerala from priority markets like Australia, New Zealand, China, Korea, Japan and Singapore by conducting roadshows and other special marketing programmes in the selected cities.

“Department of Tourism has been looking for more opportunities to spread words about the legacy of Gods own Country across all the global markets and to further increase the tourist footfall in Kerala in the coming years. I expect the agreement P Balakiran, IAS with SilkAir will benefit Kerala Director Tourism in terms of more tourists Kerala Tourism from the four significant markets with the help of its wide network and reputation as a quality service provider,” said Kadakampalli Surendran, Minister for Tourism, Govt of Kerala. Commenting on the association, P Balakiran, IAS, Director, Department of Tourism, Govt. of Kerala said: “This MoU with SilkAir will allow us to strategically attract more travellers from

the four specific markets to enjoy the unique local experiences here in the state of Kerala- God’s own country. This agreement will also bring direct and indirect benefits to many sectors of the economies of both the countries.” “SIlkAir offers high-quality service and with their help under this mutually-beneficial MOU, we look forward to welcoming their passengers with impressive hospitality,” he added further. For a period of one year from 26th April 2017, this MOU will cover a series of joint activities including brand advertising and promotional campaigns, tactical and digital marketing, familiarisation trips, trade fairs, joint roadshows and product development. The joint activities are expected to help boost visitor numbers from Australia, New Zealand, China, Korea, Japan and Singapore to Kerala. Speaking about the partnership, Jagdish Bhojwani, General Manager India, Silk Air said, “We are delighted to be associated with Kerala Tourism and we look forward to working together on many exciting activities to promote ‘God’s Own Country’ as an attractive tourist destination to the world.” “Together with our parent company, Singapore Airlines, we reach out to over 100 Destinations around the world and we are confident that our wide network will help in bringing more visitors to the state. The group’s commitment to excellence in customer service will surely make every tourist’s Kerala experience special and memorable,” he concludes.

High priority is being given to tourism infrastructure in Rajasthan: NC Goel WH Desk

he development of tourism infrastructure in Rajasthan is being given high priority in terms of new tourism products including new circuits in the state. This was stated by NC Goel, Additional Chief Secretary, Tourism, Government of Rajasthan at the inaugural session of the 9th edition of the Great Indian Travel Bazaar (GITB) at Hotel Lalit in Jaipur. Goel said that the State has already submitted proposals to the Union Tourism Ministry to the tune of Rs. 500 crores for developing innovative circuits like Spiritual, Heritage, Mega Desert, Tribal and Eco-Adventure. Some infrastructure projects under the schemes of PRASAD and SWADESH were also being developed. Owing to the development of infrastructure as well as an aggressive and creative marketing campaign, in the year 2016, Rajasthan registered an impressive growth of domestic tourist arrivals by 18% while that of foreign tourist arrivals by 3 %. In the current year, the tourist arrival trends are suggesting even better growth. Suman Billa, Joint Secretary, Tourism, Government of India said that there has been an impressive growth of foreign tourist arrivals in the country to the tune of 11% and around 9% in domestic tourist arrivals in 2016. The trends in initial months of 2017 indicate a growth of 16 %. He said that a primary reason for a quantum jump in the tourist arrivals was also owing to the electronic visa facility. In November 2014 when the scheme

30 May 2017

began in India, only 16 countries were being extended this facility which has now expanded to a whopping 168 countries. Dr. Jyotsna Suri, Chair, Tourism Committee, FICCI and CMD, The Lalit Group said that the Great Indian Travel Bazaar is the most significant platform and the sole promoter of Inbound Tourism in India. Giving a snapshot of GITB over the past few years she highlighted that the number of buyers have increased from 260 to 275. Two knowledge papers entitled ‘Rajasthan – Revelation Beyond the Obvious’ prepared by FICCI and MRSS as well as ‘India Inbound Tourism – The Next Growth Trajectory’ prepared by FICCI and YES Bank were released by the Minister of State for Tourism, Art & Culture, Krishnendra Kaur (Deepa) and the other dignitaries.

May 2017 31

WHEREABOUTS

Visit the fantastic Fulong International Sand Sculpture Festival

This year’s festival theme is ‘Celebrating the 10th Anniversary: A Castle of Golden Sands in Fulong.’ WH Desk

his summer, some skilled sand sculptors will present to the public a magical castle of golden quartz sands that they’ve built. The castle is said to come from a 10-yearold girl’s dreams. The reception fountains, fantastical garden, happy angels and naughty devils will celebrate the festival’s 10th anniversary with you!

The first Fulong International Sand Sculpture Festival was held in 2008 to promote sand sculpting art in Taiwan. This year’s festival held from 6th of May to 9th of July, 2017 will be jointly held by the Administration and the Fullon Hotels & Resorts like in the past years. By co-organising the event with the company, the Administration hopes to instill different energy into the festival while attracting even more visitors. Taiwan is blessed with plenty of natural resources that can be used to draw visitors, such as the three kilometer-long golden beach between Yanliao and Fulong in the Northeast Coast.

For its soft, highly cohesive white quartz sands, this beach is acknowledged by the World Sand Sculpting Association to be the best for making sand sculptures in Taiwan. Taiwan is located in the western Pacific Ocean 160 km (100 miles) off the southeastern coast of the Chinese mainland and is a convenient gateway to Asia for the Indian traveler. A number of airlines such as China Airlines, Cathay Pacific, China Southern and Thai Airways fly directly or with a stopover in to Taipei’s an International Airport from the Indian metros of New Delhi and Mumbai. The average flight time between India and Taiwan is of about 6.5 hours; and Taiwan is 2.30 hours ahead of India.

Taipei to the host the Summer Universiade 2017

aipei, the capital city of Taiwan, will be hosting the 2017 Summer Universiade, an international multi-sport event, organized for university athletes by the International University Sports Federation (FISU). Second to the Olympic Games, The Univesiade is staged every two years in different cities. The Summer Universiade consists of 14 compulsory sports and up to 3 optional sports chosen by the host country which includes Archery, Athletics, Basketball, Fencing, Football, Artistic Gymnastics, Rhythmic Gymnastics, Judo, Swimming, Diving, Water Polo, Table Tennis, Taekwondo, Tennis and Volleyball. The 12 days sports event is the only summer multi-sport event in the world that connects students at both academic and athletic levels and is broadcasted by more than 100 TV channels.

32 May 2017

Talking about the event, Ko Wen-je, Mayor of Taipei commented, “This is a very exciting opportunity for Taipei in terms of growth in tourism and visibility in the sporting arena. We are expecting a large number of tourists and participants from India during the event. We invite tourists from India to come and enjoy the city of Tapei and everything that it has to offer in terms of a buzzing night-life, cosmopolitan culture, fantastic food and historical sites apart from a world class sporting infrastructure.”

Unique Things to Do in Denmark Get inspiration for things to do in one of the world’s happiest countries, then come and be a part of it! WH Desk

enmark is a Scandinavian country in Europe and a sovereign state. The southernmost and smallest of the Nordic countries, it is south-west of Sweden and south of Norway, and bordered to the south by Germany. In Denmark, great attention is paid to traditions and festivals, though without great ceremony. Many Danish traditions are based around the Christian calendar, with Christmas, Easter and St. John’s Eve (at the end of June) being some of the most important and typically spent together with family. Here are some activities that can be done while in Denmark. Rubjerg Knude: Close by Lonstrup you will find the massive and impressive Rubjerg Knude. It is located 90 meters above sea level and it is still growing in size. It is beautiful nature scenery where the ocean and sand is very dramatic evidence too the fact that land is being eaten by the sea and several meters disappears every year. Bridge walking: The prospect of something special Denmark is the only place outside Sydney where you can try bridge walking! Take in spectacular views and get your adrenaline pumping over the top of the old Little Belt Bridge! Labyrinthia - Land of Labyrinths and Mazes: Bronze Age labyrinths, water mazes and mini mazes for kids -

Labyrinthia is an entire world of mazes to lose yourself in. As well as their 7 outdoor mazes, you can enjoy exhibitions, puzzles and outdoor picnics in their gardens. Look out from inside a rainbow: Take in unbroken 360 degree views of Aarhus from the easily recognisable rainbow rooftop at ARoS Art Museum. Created by Danish/Ielandic artist, OlafurEliasson, Your Rainbow Panorama has become one of Aarhus’ top attractions. Sail a Viking long boat: Set sail for a day on a Viking ship! The Maritime Research Centre (MaritimtForsøgscenter) offers adventure on the high seas for everyone, including visitors without sailing experience. You’ll play an active part of the crew and can enjoy swimming in Denmark’s fjords and stories from the area on board. See Copenhagen from a kayak: Paddle your own kayak through Copenhagen accompanied by a professional guide and instructor who remains in audio-headset contact with participants during the entire tour. Head out onto the clean, calm waters of Copenhagen’s harbour and take in the sights from a kayak. As well as famous Danish landmarks like The Little Mermaid and the Opera, you can also see Copenhagen’s eerie underwater statue, Agnete and the Mermaid, based on an old Danish legend.

May 2017 33

CRUISE

Royal Caribbean expands sailings & capacity from Singapore during the holiday season WH Desk

n the light of increased demand, Royal Caribbean International has announced that Mariner of the Seas will be starting her upcoming Southeast Asian season a month earlier, adding 10 roundtrip sailings from Singapore in September 2017. The cruise brand’s presence in the region will get an additional boost with Voyager of the Seas’ first winter/ spring season from Singapore in October 2018, bringing more capacity to the region as she swops places with sister ship Mariner of the Seas. Ratna Chadha, Chief Executive, TIRUN said: “We have started taking bookings for Mariner of the Seas and are expecting unprecedented demand again, like every year. The sailings are perfectly in consonance with the holiday season in India which is a peak time for travel enthusiasts who are now becoming more likely to cruise in big groups with their extended family and friends. With an addition of 10 roundtrip sailings in September and an early festive on the anvil, Mariner of the Seas is yet again going to be one of the most sought-after cruise ships for Indian cruise lovers.” The 3,807-guest Mariner of the Seas will be returning to Singapore on September 10th this year for her 2017/18 season, Eating Out

The Artful Baker now opens at Vasant Vihar

ite Bite Foods, one of the fastest growing and the most dynamic F&B retail company in the country has recently opened its third outlet in New Delhi’s Vasant Vihar market. The Artful Baker will now become your favourite destination for freshly baked breads. Combining authentic techniques with quality ingredients and minimal yeast, salt, oil and no added flavours or preservatives, the breads make sure your health at its best. The bread menu will include Multigrain bread, French Peasant, Whole wheat breads, Baguette, Focaccia Bread, Gluten Free bread and many more. The freshly baked breads now just a call away, with convenient home delivery service!

34 May 2017

instead of October as originally scheduled. The sales for her new September cruises open for sale today. They include the nine-night one-way cruise from Shanghai to Singapore on September 1st with calls at Xiamen and Ho Chi Minh City plus an overnight in Hong Kong which coincides with the Singapore one-week school holidays; and a mix of three- to five-night Southeast Asian itineraries. The ship will then be deployed to Miami, Florida in April 2018, after having homeported yearround in Asia out of Singapore and China since 2013.

Melia Danang: A Tropical Paradise at Vietnam WH Desk

eliá Hotels & Resorts is highly valued by travellers worldwide and is characterised by the its personalised experiences provided through the Passion for Service culture. With over 30 years of presence in Asia, its robust momentum is an affirmation of the group’s commitment to the region. Meliá has three hotels in Vietnam: Meliá Danang, Meliá Hanoi and Sol Beach House PhúQuoc. Meliá Danang is located on the spectacular Non Nuoc beach, amongst the top ten in Asia, and near the best golf courses on Vietnam’s central coast. It is the best option for discovering Vietnam, thanks to a strategic location just an hour’s flight from Hanoi or Ho Chi Minh City, a 2 hour drive from Hue and a 20 minute drive from Hoi An. It is a beautiful hotel in a contemporary design. It weaves a web of the magic of the East! It provides 158 modern and contemporary rooms, several dining spaces, free WiFi internet 3 outdoor swimming pools, a fully equipped gym, Yhi Spa, free parking for the exclusive use of guests and beautifully kept gardens.

The Meliá Danang provides contemporary rooms with fantastic views of the sea, the gardens or the Marble Mountains. All the hotel rooms and suites are non-smoking rooms and are equipped with two single beds or a king size bed prepared in superior quality fabrics, plus a 40 inch LCD TV, air conditioning, free high speed WiFi internet, safe, mini bar and a full bathroom with shower or bath. Yhi Spa at the Meliá Danang is a seductive oasis of luxury to live experiences full of energy in a natural setting. A sanctuary dedicated to beauty and wellbeing, to pamper your body and offer superb services. The elegance of the welcoming scenery intertwines with the sweet attentions to awaken the senses. TheYhi Spa at the hotel provides a complete area for treatments, massages and a pleasant hydrotherapy area. Take care of your body and mind as you unwind in the relaxing area with a delicious lemon tea or natural fruit juice.

CHECK IN

Mayfair Lagoon Bhubaneswar

Set amidst verdant gardens and a pretty lagoon, Mayfair Lagoon is a stunning luxury hotel in Bhubaneswar. It offers unparalleled luxury combined with excellent service. The extensive 5 Star Deluxe Hotel is spread out across 10 acres in the heart of the city.

here are various categories of luxury accommodation available to suit everyone’s needs from the regal touches of lagoon side villas to family friendly suites and cottages to comfortable well-appointed club rooms. There are stateof-the-art conference rooms, banquet halls and lush outdoor venues to host meetings, seminars and weddings. Several sit outs lay charmingly strewn in all nooks and corners where you can relax amidst the soothing greenery. Vintage cars, captivating sculptures and even a beautiful old Beech aircraft

add a distinctive touch to the resort. Facilities include a beatific swimming pool, an aesthetically pleasing spa, an in house florist, a fully equipped gym, a jogging track that encircles the property and conveniently, even a bank! ACCOMMODATION Regent Villa: Royalty seeps from each corner of the Regent Villa as you bask in the sheer magnificence of your surroundings. This private villa comes with personalised butler service, two master bedrooms, sit out with handsome wicker furniture, a spacious living room, a dry kitchen, open air baths, a private dip pool and two expansive four fixture bathrooms. Royal Villa: The Royal Villa comes with personalised butler service, two master bedrooms, sit out with handsome patio furniture, a spacious living room, a dry kitchen, open air baths, a private dip pool and two expansive four fixture bathrooms. Deluxe Cottage: The lagoon side Deluxe Cottages are adorned with beautiful period furniture made from choice teak

wood. They come with a quiet unobtrusive study, a plush living area and private sit outs. DINING Mayfair Lagoon hosts some of the best restaurants in Bhubaneswar. From a traditional Odia restaurant to a Scottish themed bar, from a popular Chinese restaurant to a thriving multi-cuisine restaurant, there is a little something for everyone. Nakli Dhaba serves robust North Indian fare in a beautifully crafted setting. The ambiance is heightened with a rustic Indian theme including old Bollywood movie posters, a well in the courtyard and even a truck right at the entrance. The food is hearty and delicious with an accent on bringing out the true flavours of Northern Indian cuisine. Mamma Mia is a

chic Mexican and Italian café with an adjoining bakery selling delightful cakes and pastries. The main café space has an interesting see through live kitchen. This is the place to come for your fill of wood fired thin crust pizzas, decadent pasta dishes and savoury crispy nachos. Kanika is a cosy and intimate restaurant that serves Odia cuisine. Brass utensils, colourful bangles, intricate woven work and other Odia motifs highlight the décor of the restaurant. Standouts include an excellent traditional Odia Thali, Dalma, Machha Besara (Fish cooked with mustard seeds), Khatta (a tangy sweet and sour chutney made from dates and tomatoes), Kanika (an aromatic sweetened rice dish) and Kheeri (rice pudding). Tea Pot is a multi-cuisine 24 hour restaurant wellknown for their superb buffet spreads. The spacious restaurant gets its name from an eclectic collection of tea pots which forms a part of the décor. As for the food, there is something to sate every palate including North Indian, South Indian, Chinese, Continental and Regional dishes. Sunday brunches are very popular at Tea Pot.

May 2017 35

EXTENSIVE COVERAGE

NIMA explores Vizag’s MICE preparedness Network of Indian MICE Agents (NIMA) recently organised a study tour of Vishakhapatnam in Andhra Pradesh to showcase its members from across the country the beautiful coastal city’s infrastructure and preparedness to hold MICE events. The study tour was supported by local trade bodies Hotel & Restaurant Association of Andhra Pradesh (HRAAP) and Tours & Travels Association of Andhra (TTAA). About 40 NIMA members from different states of India participated in the study tour.

KLM Dream Golf Event 2017 KLM recently organised ‘KLM Dream Golf Event 2017’, its annual travel Industry Golf Event. The event was organised in association with Travel Agents Association of India –Northern Region (TAAI NR) and India Golf Tourism Association (IGTA) followed by prizes and dinner at the Hotel Leela Ambience, Gurgaon.

36 May 2017

May 2017 37

APPOINTMENT

Salil Kopal Director of Sales & Marketing Sheraton Hyderabad Hotel

Gordon Drake Chief Financial Officer Six Senses Hotels Resorts Spas

Debarati Bose Director of Sales and Marketing JW Marriott Pune

Coming with over thirteen years of valuable experience and having associated with leading hotel brands like The Oberoi Group, Taj Hotels, Resorts and Palaces, and Marriott International, Salil will be leading the Sales and Marketing team at Sheraton Hyderabad Hotel. His current role entails him to lead the Sales & Marketing function at the hotel and to cater to various industrial segments of Hyderabad. Salil will be supervising the strategic marketing alliance for the hotel, ensuring that the property is seen as being the principle innovator in the market place and the Hotel of Choice.

Gordon Drake has taken over as Chief Financial Officer at Six Senses Hotels Resorts Spas. He brings more than 13 years of global hospitality experience in corporate capital markets, financial asset management and risk management as well as the development and implementation of operational and financial strategy. Prior to this he had held several positions at Kingdom Hotels Investments since 2007. He was appointed as chief financial officer and board director in 2009, then later adding head of mergers & acquisitions where he oversaw a multitude of asset transactions in addition to the sale of Fairmont Raffles to Accor.

In her current role, Debarati will be spear heading responsibilities such as setting annual budgets, forecasting, analyzing revenue reports and strategy building to increase the hotelâ&#x20AC;&#x2122;s Revpar and the banquet sales, amongst others. Over the years, she has been handling sales operations and marketing responsibilities with the Oberoi Group where she headed the team of the hotel and worked towards achieving targets of the room revenue and banquet budget of the hotels. Her crucial responsibility was to work on strategy building and also guide the regional sales team of the hotel responsible for outbound sales.

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Volume III Issue VIII May 2017

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