WManager 1-2023

Corporate Magazine Issue 1 | 2023

Michela Sasdelli – A Woman to Watch In the traditionally male-dominated world of the maritime industry, individuals like Michela emerge as beacons of inspiration and determination.

Enable, Enhance, Simplify.

Contents

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President’s Message

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Cover Story: Michela Sasdelli – A Woman to Watch

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Wilhelmsen Ship Management at Nor-Shipping

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Our team at the Nor-Shipping Exhibition

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The Nitty-gritty of environmental compliance

8

Seafarer Rights: out of sight but not out of mind

10

Special delicious treats

12

Sustainability Report

16

Joint venture with Affinity shipping

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Competency Assurance in Wilhelmsen Ship Management

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Customer Satisfaction is our top priority

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A child redeemed is a generation saved

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Racing in Japan

26

Rescuing a vessel in distress

27

Take-over Vessel

28

Customer Events and Officer Conferences

30

Celebrating good times

34

Check out our revamped management team website

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President’s Message Hello Readers This edition of WManager features one of our remarkable employees, Michela Sasdelli, who has earned a welldeserved spot on the YoungShip Oslo & Nor-Shipping list of 10 Women to Watch. Congratulations, Michela, on this outstanding achievement!

We also highlight our participation in Nor-Shipping, a significant event in the maritime industry. This event provided us with an excellent platform to showcase our expertise, network with industry leaders, and explore new opportunities. During the event, we emphasized our dedication to the crucial topics of environmental compliance and seafarer rights.

likely to excel in their responsibilities, contribute positively to teamwork, and maintain high safety and operational excellence standards. Therefore, we prioritize our seafarers’ physical and mental well-being, offering support systems and resources to address their needs. This includes access to medical care, counselling services, and recreational activities to promote work-life balance and overall health.

Through our collective efforts, we can create positive change and foster a culture of respect and fairness.

Happy Reading!

Respecting human rights and providing equal opportunities are core principles that guide our approach as ship managers.

We firmly believe that every individual, regardless of their background or identity, deserves to be treated with dignity and fairness. By upholding these values, we strive to create a supportive environment where our employees can thrive.

One aspect of our commitment to human rights is ensuring that our seafarers have access to good living conditions onboard. We understand the significance of creating a comfortable and safe living environment for our seafarers who spend significant time away from their homes and families. We prioritize their well-being by investing in quality facilities, including well-maintained cabins, recreational spaces, and nutritious meals. By providing a home away from home, we aim to cultivate a sense of contentment and belonging among our seafarers.

Furthermore, we recognize that our seafarers’ well-being directly impacts our vessels’ overall performance and efficiency. Satisfied and motivated seafarers are more

With regards,

Carl Schou, CEO & President of Wilhelmsen Ship Management

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Cover Story: Michela Sasdelli – A Woman to Watch

10 Women to Watch

Armed with a Master’s degree in Naval Architecture and Marine Engineering, Michela possesses a solid foundation of technical expertise and a comprehensive understanding of the maritime domain.

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I have always been aware of being one of the few females in the environment, but luckily, I did not suffer much from it. I felt I always had to demonstrate more than the males how good and smart I was, especially during my studies.

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Michela started working in the Design Office of the Navy Section at Damen Shipyards in the Netherlands.

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Subsequently, she joined the Cruise Group of Wilhelmsen Ship Management, where she quickly made her mark. As a testament to her talent and dedication, Michela became one of the youngest female Vessel Managers within the company by 2021.

As the Secretary General of YoungShip International from 2018 to 2019, she played a pivotal role in leading the organization’s efforts and spearheaded the Young Entrepreneur Award at NOR-Shipping 2019. Additionally, her involvement in Comites, an association of Italians in Norway, and active membership in WISTA Norway highlight her dedication to networking, collaboration, and the advancement of maritime professionals.

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I feel very lucky to be in Wilhelmsen, I have a very interesting job, interacting with a lot of industry players every day and feel useful for the fleet operations. I am ambitious, and I hope to grow from this role! At the same time, I’d be honoured if I could inspire younger girls to be a bit more daring in life.

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In the traditionally male-dominated world of the maritime industry, individuals like Michela emerge as beacons of inspiration and determination. Despite being the only female in the Cruise technical team, Michela has achieved remarkable accomplishments in her career. With her strong leadership skills, willingness to engage and dedication to her field, it is no wonder that Michela made it to the YoungShip Oslo & Nor-Shipping list of 10 Women to Watch.

Youngest female vessel manager in the technical team

featured valuable updates from owner representatives, as well as our technical and crew managers, keeping everyone informed about the industry’s latest developments.

As Michela continues to make significant contributions and carve her path within the maritime sector, she inspires aspiring professionals, demonstrating that age and gender need not limit one’s potential for success. Congratulations Michela!

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During the Covid-19 pandemic, the cruise industry abruptly ceased its operations. Michela took the lead in organizing live sessions initiated by our Cruise Fleet group in Norway, aiming to uplift and inspire seafarers who were patiently waiting for their fleet to resume activities. These sessions served as a platform for seafarers at home, waiting for their fleet to be reactivated, and those still on board, awaiting clearance and travel approvals from governments. They could share their experiences with one another, fostering a sense of camaraderie. Furthermore, the live sessions

I am very determined, constantly questioning my goals and wishes and working hard towards them.

Seafarers sharing words of encouragement with each other

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Wilhelmsen Ship Management at Nor-Shipping

Wilhelmsen Ship Management kicked off Nor-Shipping Week by hosting an exclusive panel discussion on the backbone of the shipping industry, our seafarers. An interesting menu was served during lunch and dinner at Wilhelmsen Hub, with recipes chosen from our seafarers. We then held a seminar in Wilhelmsen hub on the topic of the hour – The Nitty Gritty of Environment Compliance, where our esteemed panellists shared their perspectives on the practicalities. At the Lillestrøm expo, where the exhibition of Nor-shipping is held, Hugo Wilson took the opportunity to unveil Hecla Emission Management, our joint venture with Affinity Shipping. This aims to assist shipowners and charterers with all compliance obligations associated with managing the EU ETS during the Technical Session. ​

​ ur president and CEO, Carl Schou and the rest of the team O were also at the Wilhelmsen stand on the expo floor at Lillestrøm meeting clients and partners. It was an excellent opportunity for the team to reconnect with our valued clients, engage in meaningful conversations, understand their challenges and requirements, and ensure we continue delivering tailored solutions that drive their success. This casual setting fostered an atmosphere conducive to building relationships and furthering collaborations within the industry.

The Wilhelmsen Hub at Aker Brygge

Our stand at the Nor-Shipping Expo

Overwhelming turnout during EU ETS sharing by Hugo Wilson from Hecla Emission Management

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Left to Right: Kristine Prosch- Lead Performance Manager, Wilhelmsen Ship Management Norway, Esther Gan - Vice President Sustainability & Communications, Carl Schou - CEO and President, Håkon Lenz - Chief Operating Officer, Dr. Michael Silies - CEO of Wilhelmsen Ahrenkiel Ship Management, Roine Ahlquist - CEO of Barber Ship Management

Our guest were invited to drinks and snacks served at the stand

Clients and partners visiting our stand

Carl Schou meeting and greeting guests at the Wilhelmsen stand on the expo floor at Lillestrøm

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The Nitty-gritty of environmental compliance Wilhelmsen Ship Management drew on the perspectives of ship owners, disponent owners, operators, brokers,

financiers, and ship managers to deliver a pragmatic view of how the environmental regulations may impact the shipping landscape in a panellist discussion during Nor-Shipping.

Left to Right: Susana Germino - Swire Bulk, Paal Stenberg Færder Tankers, Sverre Bjorn Svenning - Fearnleys, Ole Jacob Person - Pareto, Michelle Canales Sviggum - Golden Ocean, Hakon Lenz - Wilhelmsen Ship Management

Our moderator, Susana Germino from Swire Bulk, skillfully addressed various practicalities and burning questions surrounding CII, EU ETS and FuelEU topics. The panel consisted of highly respected professionals who shared their expertise and perspectives. Paal Stenberg from Færder

Tankers, Ole Jacob Person from Pareto, Michelle Canales Sviggum from Golden Ocean, Hakon Lenz from Wilhelmsen Ship Management, and Sverre Bjorn Svenning from Fearnleys provided valuable contributions, enriching the discussion with their diverse backgrounds and industry knowledge.

All panellists agreed that the implementation of these environmental regulations is a healthy step the industry is taking towards net zero and possibly creating a tighter market for a better charter rate to come.

CII ratings will impact the commercial value and profitability of the vessel in the long term. However, the panel was inconclusive of the impact in an exceptionally good market condition. The panellists shared fleet strategies when it came to balancing the ratings with cost vs rewards.

When it came to the EU ETS, the discussion about the party responsible for surrendering the EU allowances ensued.

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Traditionally, regulatory compliance is a technical matter.

It is now becoming an operational and commercial matter shifting the dynamics of how organizations work.

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Susana Germino moderated the panel

Susana Germino

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The implications of these regulations will eventually trickle down to contractual relationships and shipping value chain, which all panellists hope will align alongside the progress.

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Emission data will become part of financial data. Data quality is crucial, and frequent audits routine should be established alongside to ensure voyage and financial data tallies periodically.

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Regardless of where it will land, we have already started our preparations to be the responsible party for surrendering the EU allowances.

The moment you enter into EU ETS, you put it in your financials – which makes us subject to more audits in matters of your financial environment scrutiny.

Hakon Lenz

Michelle Canales Sviggum

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Reporting every single voyage can discourage dark fleet operation as the regulations force all parties to be transparent and create a level playing field for all.

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All panellists agreed that the regulations are certainly pulling the industry in the right direction. However, the cost of this compliance may find its way down to the consumer markets, where at the end of the day, consumers may end up paying more for their goods.

Paal Stenberg

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Ole Jacob Person

In the alternative fuel sphere, the momentum of technology development is progressing at an unprecedented pace. The quest to find the right fuel and technology has become a topic that is being discussed in boardrooms and amongst financial stakeholders.

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The regime is here to take out the older vessels. It is also here to promote technologies for future fuels, which is good for us.

We are quietly running out of newbuilding slots of the past two to three years.

Sverre Bjorn Svenning

With an anticipation of a tighter supply market and better charter rates, it is crucial that some funds are allocated into training the crew for alternative fuel skillsets.

On the order book, there are concerns about the limited capacity of shipyards in future as many are postponing their newbuilding orders and adopting a wait-and-see approach on alternative fuel vessels.

The panel discussion ended with each panellist being asked what they would wish for if they were given one wish. Their wishes included the following: green fuels that cost the same as conventional fuel, less responsibility on DOC holders, prioritized seafarer training, transparency and collaboration between shipowners, charterers, and operators.

We hope these wishes will be granted, and we thank the panellists for sharing their thoughts.

Shipyard capacity has been diminishing in the past few years, albeit with some being opened again. There have been new building orders. However, the majority are LNG Fuel newbuildings.

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Seafarer Rights: out of sight but not out of mind The Sustainable Shipping Initiative (SSI) and Institute for Human Rights and Business (IHRB), and Rafto Foundation for Human Rights collaboratively held a panellist discussion on seafarer well-being and the importance of responsible business conduct. We hosted this event at the Wilhelmsen Hub at Aker Brygge on the first day of the Nor-Shipping week.

Addressing the people factor in the ESG agenda of many charterers and ship owners, this discussion aimed to obtain buy-in from shipowners, operators, and charterers/cargo owners to demand transparency on labour and human rights, using information disclosed by shipowners and operators in charterer-related decision-making and due diligence processes.

There are nearly 2 million seafarers globally serving the world trade. They come from various countries, through various complex paths to become seafarers and face inconsistent treatment worldwide. Although a global regulation (Maritime Labour Convention) provides some form of standards of protection towards seafarer rights, the shipping industry needs to lift the treatment of seafarers beyond just mere compliance to ensure that seafaring continues to be an attractive profession for future generations. The Code of Conduct for seafarers gives ship owners and charterers the means to show they are committed to seafarers’ rights.

Andrew Stephens, Sustainable Shipping Initiatives, moderated the panel discussion

As the code of conduct moves towards its third year, the panellists discussed the journey towards verification and transparency, particularly in the context of the Norwegian Transparency Act and other legislative developments.

The panellists also discussed the issue of recruitment fees among seafarers and how brands, charterers, and shipping companies themselves could pull together to eradicate this illegal practice for all seafarers.

Anette Hoey (VP Marine Personnel) was one of the speakers at this event

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Delivering on seafarers’ rights Code of Conduct: A seafarers’ rights and welfare Code of Conduct for shipowners, operators, charterers and cargo owners​ ​ The shipping industry is required to comply with the International Labour Organization (ILO) Maritime Labour Convention (MLC) and other international conventions covering the human rights (which include labour rights) of workers. Like all industry sectors, companies in the shipping sector have a responsibility to respect the human rights of seafarers, including when they are workers along their supply chain, in accordance with the UN Guiding Principles on Business and Human Rights (UNGPs). ​ ​ This Code of Conduct seeks to reinforce compliance with the MLC and other relevant maritime conventions. It goes beyond by focusing on valuing seafarers and the full spectrum of their human rights. It aims to address systemic risks and impacts experienced by seafarers through (i) emphasising rights in the MLC that are not being adequately enforced; and (ii) including rights and issues that are important to seafarers

but not currently covered in the MLC. The Code of Conduct deliberately does not cover more technical health and safety issues that are equally important to the rights to life and health of seafarers, as these are covered in the MLC and other more detailed conventions, regulatory requirements, standards, codes5 and inspections. It assumes that the issues covered by this Code of Conduct will be integrated together with these health and safety requirements into the overall management of all aspects of shipping that affect seafarers. ​ ​ The Code of Conduct can be used by shipowners and ship operators to understand the extent to which current operations meet their seafarers’ rights and welfare responsibilities and by charterers and cargo owners to strengthen due diligence that, in turn, informs charteringrelated decision-making. It is supplemented by a practical self-assessment questionnaire developed in collaboration with RightShip which provides guidance on how to adopt the commitments outlined in the Code of Conduct and track progress.

SCAN HERE

Read more about the code of conduct

Rightship Self Assessment questionnaire

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Special delicious treats

What are trade shows without food? The Wilhelmsen Group launched a food recipe competition a few months before the event to find the most fitting dish for it. After receiving countless recipes and jury deliberations, we had two winners, each receiving USD 1000 for their ship’s recreational fund.

The Wilhelmsen head office kitchen chefs made the food and served it at the Wilhelmsen Hub based on the recipes from our competition winners. Our guests were in for a treat!

Chief cook Daniel A. Romero making his chicken fingers

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Chicken fingers – courtesy of Mr Daniel A. Romero onboard M.V. Toronto Don’t waste food!

Told by Daniel A. Romero You don’t need fancy ingredients to create a delicious dish.

That’s why I came up with “The Chicken Fingers with Aioli Mustard Dip,” a simple yet perfect combination of juicy chicken, crunchy breading, and a mouthwatering sauce.

Irresistible and brimming with aroma, “The Chicken Fingers with Aioli Mustard Dip” serves as your daily dose of protein that takes you back to the comforting feeling of home. It’s like being unable to resist taking one bite of the delicious dishes your mother is cooking. It’s akin to enjoying finger foods with friends, standing, laughing, and eating, without even realizing how much you’ve already indulged.

These are winning recipes and the stories that inspired them Invented in the 1970s, chicken fingers were born from the notion that every part of the chicken could be transformed into something delicious. As someone who values not wasting ingredients, I appreciate the idea of utilizing the chicken that breeders tended to with sweat, care, and effort.

Indeed, good food is the foundation for genuine happiness.

Emulating a child’s approach to eating can be liberating – simply be happy and savour your food with delight.

Recipe for Chicken Fingers Ingredients: Salt and pepper as needed, ½ cup corn starch, ½ cup flour, 1 chicken breast (cut into finger sizes), 1 bottle of cold beer, 1 egg beaten, 2 cups cooking oil For the dip: 1 teaspoon shallot onion finely chop, 1 teaspoon English Dijon mustard, 1 pc pickled relish cucumber finely chop, ¼ cup of sour cream, ¼ cup of mayo, 1 pinch of dry parsley Instructions: • Mix salt and pepper with all dry ingredients pat the chicken finger dredge each into seasoned corn starch • Lightly mix the beer , flour and the beaten egg • Refrigerate batter • In the deep pot or pan heat the oil around 180c • Once the oil is ready dip dredged chicken finger by piece in the cold batter and deep fry until become golden brown • Dry on a cooling rack • For the dip mix all dipping ingredients together, set a side of serving

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Vegetarian biryani – courtesy of Mr Abhay Singh onboard M.V. Donald M. James What is biryani?

Mainly, biryanis are made with chicken, lamb, or fish as a vegetarian alternative. They are prepared during festive celebrations and special functions and are often enjoyed on Sundays as a special treat.

Why did you choose this dish? Tell us a memorable story behind it.

(Story told by Sunil Anthony Lobo onboard M.V. Donald M. James) Vegetarian biryanis remind me of my son’s birthday. The story goes like this: my wife and I were excitedly planning a surprise party for my son’s birthday, and we had invited both our relatives and his friends. As we were discussing the menu for the party, my wife informed me that some of my son’s friends were vegetarian. Since I had already planned to include chicken biryani on the menu, I quickly decided to add vegetarian biryani as well, so that our vegetarian friends could enjoy the meal too. I carefully crafted a delicious recipe to ensure everyone could savour the same delightful taste. When the guests arrived, they were delighted with the biryanis, which turned out exceptionally delicious.

Recipe for Vegetarian Biryani Ingredients: 8 tablespoons of ghee (divided), sliced onions, salt, rice, Indian bay leaf, caraway seeds, fresh coriander stalks, Masala Paste, spices for grinding, spices for tempering, milk, saffron, tomato, yoghurt, red chilli powder, turmeric powder, carrots, green beans, cauliflower, peas, bell pepper, rose water (optional), raisins, and cashews.

Instructions: • Heat 4 tablespoons of ghee in a skillet and sauté sliced onions until crispy. Drain.

• Rinse and soak rice. Boil with bay leaf and caraway seeds, then drain.

• Blend coriander stalks and spices for Masala Paste. Set aside.

• Grind spices into a powder. Set aside.

• Heat milk and add saffron. Set aside.

• Sauté tempering spices, then add Masala Paste and sauté.

• Add tomato, yogurt, spices, and salt. Sauté until soft.

• Add ground spices and sauté.

• Sauté vegetables until tender. Reduce heat.

• Set aside a portion of vegetables. Layer rice, vegetables, raisins, cashews, saffron/milk mixture, and onions in a pressure cooker.

• Cook for 5-6 minutes, then let it sit for 20 minutes.

• Fluff rice, transfer to a serving dish, and garnish.

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M.V. Donald M. James crew with their delicious vegetarian biryani

Our guests were in for a treat

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Sustainability Report

We have published our fourth Sustainability Report.

The world in 2022 has changed as we emerged from the pandemic, and we are more determined than ever to focus on decarbonization and human rights. As we gear up to achieve our 2030 goals, we actively embrace IMO Short-term measures while collaborating closely with our customers to support their net-zero plans.

Together, we can accelerate the positive impact we make on the world. We recognize the importance of nurturing our seafarer’s competencies in operating low or zero-emission bunker alternatives to achieve our goals. With cuttingedge training programs and the adoption of advanced technologies, we empower our seafarers to manage diverse vessel types skilfully. Investing in their continuous learning and development benefits them and enhances overall performance and efficiency.

We conduct business with respect for human rights with sound, safe working conditions free from discrimination. By championing equal opportunities and providing conducive conditions for growth, we ensure our employees thrive and reach their full potential. We commit to creating an environment where seafaring becomes a rewarding career choice, both onboard and ashore.

As ship managers, we advocate the right to good living conditions onboard. By prioritising the well-being of our seafarers and offering them a home away from home, we cultivate a culture of contentment that fuels exceptional vessel performance.

We carefully select partners who share our vision in our unwavering pursuit of sustainable business practices.

Before entering any contractual relationship, we undertake stringent due diligence processes, ensuring that our allies align with our commitments to sustainability. Through these collaborations, we forge strong partnerships that drive sustainable trade and foster lasting change.

Our goal is to build a future that harmonizes economic growth, environmental stewardship, and social responsibility.

SCAN HERE

Scan the QR code to read more on our Sustainability Report

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Joint venture with Affinity shipping

This company’s offering will be the first of its kind, offering a complete outsourcing service for shipping ETS management.

The service integrates technical ship management and carbon allowance procurement to support shipowners, managers, and operators in the new era of emissions compliance. Following the agreement in December among EU negotiators to include maritime shipping in the EU ETS, shipowners and operators will need to acquire emission permits for 40% of their applicable emissions in 2024, increasing to 70% in 2025 and 100% in 2026 and every year thereafter.

We bring our technical management expertise to the table, including verification of emissions reports and compliance with the existing EU Monitoring, Reporting and Verification (MRV) framework, while Affinity brings experience in the sale and purchase of carbon products, EU Allowances (EUA) registry management, analysis of ETS exposure, and regulated advice on emissions markets.

Percentage of Applicable Emissions

We have signed a Memorandum of Understanding (MOU) with Affinity Shipping to jointly establish an independent company that will provide comprehensive compliance services related to the EU ETS (European Union Emission Trading System).

100 80 60 40 20 0 2024

2025

2026 Subsequent

Time (Years)

“We are delighted to be collaborating with Affinity on this important initiative, which will bring added value to customers and ensure full transparency in the whole value chain. The partnership aims to provide a seamless transition into EU ETS compliance, as well as prioritizing our clients’ interest by managing emission allowance in the most efficient way possible,” said Carl Schou, CEO and President of Wilhelmsen Ship Management

Richard Fulford-Smith, Managing Partner at Affinity Shipping, added: “We look forward to working together to launch the company that will provide a turnkey solution for ship owners’ and operators’ needs in the way of emissions reporting and trading support. It’s a powerful pooling of expertise that furthers our aim to assist clients in managing their financial exposure to the approaching energy transition.”

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Hecla Emission Management Hecla Emission Management is a joint venture between Wilhelmsen Ship Management and Affinity Shipping to assist shipowners and charterers with all compliance obligations associated with managing the EU ETS. The new company was unveiled during Nor-shipping.

Hugo Wilson, from Hecla Emission Management, also shed light on the complexities of EU ETS regulations and their implications for the shipping industry. His insights gave attendees a comprehensive understanding of the challenges and opportunities ahead.

Hugo Wilson from Hecla Emission Management explained EU ETS regulations and their impact on shipping

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Competency Assurance in Wilhelmsen Ship Management

The backbone of our operation is a pool of a team of 10,000 people. While having the right culture and safe working environment are important prerequisites for safe and efficient operation performance, the element of seafarer

competence is equally important. A dedicated team based in Wilhelmsen Ship Management Kuala Lumpur and Mumbai has been assigned to focus on this important topic, our crew competence team shares their insights in this topic.

Left to right: Chinna Ruparaju - General Manager of International Maritime Training Center (IMTC), Anette Bjerke Hoey - Vice President Marine Personnel, Linus Ng and Sabrina Lai - Business Controller, Sinisa Andelic – General Manager of Wilhelmsen Marine Personnel Croatia, Kunal Katyal – General Manager of Wilhelmsen Marine Personnel India, Paul Van Empel, Head of Competence Development and Training.

Competence vs qualified seafarers Our goal is to maintain and deploy a pool of competent seafarers.

“Competence differs from training. Training is a process with uncertain outcome, while competence is the outcome for performance onboard.”

Paul Van Empel Head of Competence Development and Training

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exceed the defined expectations of the specific role or position.” To achieve our desired outcome of safe and good vessel performance, it is vital that our seafarers have these competencies in addition to their qualifications.

The Competence Development and Training (CD&T) team’s goal is to establish a robust training framework that provides continuous buffer of qualified/certified seafarers that possessed demonstrated knowledge, skills, abilities, and behavioural attributes to undertake their assigned tasks onboard.

Achieving the desired outcomes

Paul adds “We are looking beyond our seafarers’ certification or qualification; our focus is centred into developing a pool of seafarers that have a set of competencies that meet or

Competent seafarers must demonstrate acquired knowledge, skills and behaviours when executing tasks and skills to ensure the right outcome. In this regard, competence must be demonstrated in:

Seafarers are working in a supportive and thriving environment where motivation level is high, they develop a healthy sense of responsibility thereby distinguishing superior performers from average performers. This is a highly sought after attribute that we are seeking to achieve.

Learning is key to continued competence towards a net zero future.

Learning is a lifelong journey. This attitude of learning is crucial in embracing continued competencies. It is an important attribute that all Wilhelmsen seafarers embrace as they progress their career with us.

With the ever-changing regulations and technology onboard, learning is part of the job. While our seafarers are receptive towards learning, we are making changes in our learning platform to ensure that our training modules are interactive

and effective in translating theoretical concepts into applied knowledge and skills.

Another factor to encourage learning as a continuous journey is to lower the barriers to training. Besides onsite training, we have developed modules that are accessible online to ensure that our seafarers have access to quality training modules online.

Even the most competent seafarer cannot operate in an unhealthy company culture. As the saying goes, culture eats strategy for breakfast. The right competency strategy will not guarantee a successful implementation without the right culture. We have implemented Just Culture on shore and on board to encourage a healthy work environment where our competent seafarers and employees can thrive.

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Customer Satisfaction is our top priority

We appreciate our customers’ confidence in us! In our latest customer survey, 92% of our customers said they will recommend us. While we have received favourable opinions from our customers, we have also received hard feedback on areas where we can further improve.

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A child redeemed is a generation saved

At Wilhelmsen Ship Management, we firmly believe in the power of compassion, empathy, and making a positive impact on the lives of others. Today, we are proud to share a heartwarming story that has touched our hearts and inspired us to act and give back to our community in a truly meaningful way.

When it rains in Manila, Sister Lannie worries that the water seepage from the external walls may continue to deteriorate the living conditions of the children residing in Holy Family Home Makati Foundation (HFMF). This home has been serving underprivileged girls living in difficult circumstances since 1991. The home’s external walls, with inferior waterproofing, have withstood many typhoons and storms but could not do so much longer as the cracks on the walls were growing.

We learnt about this after recently discovering that one of our dedicated employees grew up in this home during her adolescent years. The home had provided her with shelter, support, and a second chance at life. As we heard her heartfelt stories of the challenges faced by the home, especially heavy rains that caused water seepage through its exterior walls, we knew we had to do something to make a difference.

Driven by the desire to improve the living conditions of the girls who now call that home their own, we initiated a philanthropy project. With that, we have sponsored the waterproofing and repainting costs of the exterior wall of the home.

Before and after the upgrading work

In addition, our seafarers and employees wanted to contribute their time and energy to increase the living standards of the home further. With that, we organized a trip to the home to bring 60 pairs of able hands to work on general repairs of the home. The girls reciprocated by giving us a well-rehearsed performance.

Sister Lannie presented a token of appreciation to Esther Gan, VP Sustainability & Communications

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The day started with a welcome speech by Sister Lannie and dance performances by the girls. We had lunch and good conversations with the girls.

Our seafarers and employees carried out the general repair work after lunch. The girls also participated in the repair work guided by our team. With good teamwork, we completed the repair work within a short time and even had time for ice cream at the end of that fruitful day.

Sister Lannie gave a heartwarming welcome speech

“Lunch is served!”

Seafarers listened attentively to Sister Lannie’s speech

Thanks to the generosity of our amazing team, we were able to donate the full repair cost and upgrade the living conditions in the home, demonstrating our commitment not only to our seafarers and employees but also to the wider community. It is our belief that everyone deserves a secure and nurturing environment to thrive and grow, and we are proud to have played a part in making this a reality.

This project serves as a testament to the values we uphold.

We firmly believe that acts of kindness and philanthropy have the power to change lives, inspire hope, and create a ripple effect of positivity. By supporting causes that are close to our seafarers’ and employees’ hearts, we strengthen our bond as a team and foster a culture of compassion and social responsibility.

We extend our heartfelt gratitude to our employee for sharing her personal journey with us, reminding us of the resilience and determination that exists within everyone. We are honoured to have been entrusted with this opportunity to make a lasting impact on the lives of those who have walked a similar path.

Our seafarer painting the girls’ wardrobe

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We hope the upgraded home will be a conducive and safe environment for the girls to grow up to become active and productive members of society.

The girls performed an energetic dance

Seafarers bonding with the girls over lunch

Our seafarers and employees in action: painting, cleaning the fans and gardening

About Holy Family Home Makati Foundation Inc

HFMF serves female children and youth living in difficult circumstances, such as indigent, neglected, maltreated and street children. Normally, the residents’ age ranges from 6 to 21 years old. At present, HFHMFI houses twelve girls, supervised by five Sisters. The children are provided with food, lodging, clothing, medicine, education and other basic needs, which are made possible mostly through donations.

We are happy to have spent the day upgrading the living conditions for the girls

The mission of HFMF is to welcome, protect and rehabilitate marginalized girls and equip them with the skills, knowledge and self-confidence to help them become active and productive members of society with strong values. The mission is reflected in the organization’s motto: “A child redeemed is a generation saved.”

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Racing in Japan

We applaud the 37 women and 155 men from Japan and Singapore, aged 22 to 65, who fearlessly took part in Mts Adventure race to raise funds for our seafarers worldwide.

As proud sponsors of this event, we extend our gratitude for their efforts and congratulate everyone on the successful fundraiser.

This race, held in Japan, was a highly anticipated challenge event that took place in the Spring of 2023. Approximately 50 teams of three took part in over two days of trekking, running, and other challenges whilst enjoying spectacular views of Mount Fuji and the nearby Suruga Bay. This exciting event brought together key decision-makers in the maritime industry. It was great for team building and enhancing communication, as well as offering networking opportunities. For a global industry that thrives on faceto-face contact, which has been limited due to COVID-19, it created a fantastic opportunity to enhance business objectives.

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Rescuing a vessel in distress

Marshal Island’s representative in Busan, Mr Thomas Blenk,​ presented a certificate of commendation to our seafarers.

A big shout-out to Captain Hwang Seyeon, Officers and Seafarers!

We commend Captain Hwang and the crew of Morning Prosperity for their rapid response and professional actions in rendering assistance and provisions to a distressed small boat carrying 13 individuals. With much effort, our seafarers have contributed to the survival and well-being of all onboard of the distressed vessel.

Marshal Island’s representative in Busan, Mr Thomas Blenk, presented a certificate of commendation to our seafarers for their actions in keeping the finest traditions of the sea.

Let’s give them our full appreciation for their exemplary commitment to the maritime community.

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Take-over Vessels We are proud that our customers have entrusted us to take over the following vessels:

Volans Leader - Pure Car Carrier (PCC) We are grateful to the owner, NYK Line for their continuous trust in us. Capt. Vashishat Harmandeep is in command with Chief Engineer Pienpuk Pukkavee.

HLS Citrine - newbuild LPG Carrier We were entrusted to manage HLS Citrine, the sister vessel of HLS Blue Sapphire, a month after. This is the Hyundai LNG Shipping second LPG Dual Fuel Very Large Gas Carriers (VLGC). Capt. Mun Byeongcheon is in command with Chief Engineer Mr Cho Jeonghyeon.

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HLS Blue Sapphire - newbuild LPG Carrier HLS Blue Sapphire is Hyundai LNG Shipping’s first LPG Dual Fuel Very Large Gas Carriers (VLGC). Capt. Jon Hwa Choe is in command with Chief Engineer Mr. S.B. Jadhav. We thank all teams involved that have contributed to this successful takeover and are thankful for Hyundai LNG Shipping’s trust in us.

HLS Diamond - LPG Carrier We are delighted to announce that we rang the bell, officially welcoming HLS Diamond, the third LPG (Liquefied petroleum gas) dual fuel vessel from Hyundai LNG Shipping. Capt.

Raghvendra Singh is in command with Chief Engineer Mr. Byeon Seong Gon.

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Customer Events and Officer Conferences

Ship Management seminar and dinner in Tokyo, Japan We finally returned to Tokyo after the pandemic to hold a successful seminar and dinner for our valued customers at the Norwegian Embassy in Tokyo. During the seminar, President and CEO of Ship Management, Carl Schou presented the new rules from IMO and EU. Hugo Wilson, Head of Carbon from Affinity Shipping, shared on EU ETS regulations and its complication for the shipping industry, and Sundeep Dhaliwal, Head Gas & Tanker of Ship Management shared about operation and safety of LNG bunkering.

The presentations highlighted the challenges and solutions in meeting the regulations from IMO and EU, the carbon emission trading situation in the EU and practical experience with LNG bunkering.

The informative session was followed by a dinner reception at the Norwegian Ambassador’s residence. It was an evening of enjoyable time meeting new and old faces of the shipping community in Tokyo.

A ​networking session with clients

Hugo Wilson, Affinity Shipping, shared on EU ETS regulations

Paal Gunnulfsen, General Manager Wilhelmsen Ship Management KL gave a toast

Guests listened attentively during the seminar

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We had a memorable evening meeting our clients

Norway Night, Singapore Maritime week We were a proud sponsor of Norway Night during the Singapore Maritime Week, where we showcased the best of two countries in a single day for our esteemed guests.

The event began with sunset drinks at the iconic rooftop bar, VUE, in Singapore, followed by an immersive experience

All guests of Norway Night received a Wilhelmsen Ship Management limited edition umbrella

at Norway Night, where guests indulged in everything Norwegian. We also ensured that everyone was wellprepared for Singapore’s tropical weather. A special shoutout goes to Team Norway for their outstanding coordination of Norway Night.

Guests enjoyed the view of Singapore’s skyline

Overwhelming participation of the event

Drinks @ VUE

Wilhelmsen Ship Management at Norway Night, Singapore

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Our 2nd annual Ship Management seminar in Athens, Greece We hosted a seminar and cocktail session at the Yacht Club of Greece for the second consecutive year, welcoming over 90 executives from the shipping community.

The event opened with a welcome address by Lajla Brandt Jakhelln, Ambassador of Norway to Greece and Cyprus, followed by special presentations by Costis Antonopoulos, Rightship, Angelos Vytima, VPS, Benjamin Gibson, Hecla Emission Management and Michael Jeppesen, Man Diesel.

The seminar closed with a welcome address by Mr Carl Schou, our CEO and President.

The topics presented were the practical challenges faced by the maritime industry and ways to overcome the challenges

Carl Schou, CEO & President of Ship Management gave a welcome speech

to remain compliant with ever-increasing environmental regulations. The topics addressed were Rightship vetting mechanisms, key considerations to remain compliant with the EU ETS regulations, the viability of Biofuel as a dropin fuel and the latest trend on the order book from engine maker perspective, including the progress of ammonia and methanol fuel engines.

We would like to express our sincere thanks to all the attendees who have honoured us with their presence. Their presence and active participation in the seminar were truly encouraging. They confirmed the dynamism and strength that exists on all the current important issues concerning a net zero future for the industry.

The seminar ended with a cocktail reception, where clients enjoyed the breathtaking views of Piraeus

Officer Conference, Kuala Lumpur We held a Top 4 Officer Conference at the Majestic Hotel in Kuala Lumpur. A total of 65 seafarers partook in various team-building activities. The conference covered important

Seafarers engaged in team-building activities

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topics such as critical thinking, mentoring, and HSEQ updates, among others. We thank our seafarers for making this event a resounding success!

A total of 65 seafarers participated in the conference

The seafarers’ spouses enjoyed the mental wellness and high-tea session

High Tea Session with the Spouses During this conference, we organized an enlightening high tea session for the spouses of our officers. The session was led by a professional psychologist to provide valuable guidance on coping with the challenges that arise from prolonged

absences of their partners at home. We would like to extend our heartfelt appreciation to all seafarer spouses for their unwavering support as the pillars of their households while their loved ones are at sea.

Officer Conference, Philippines We held a conference at the Sofitel Manila in the Philippines.

This was one of the largest conferences ever, with over 140 participants. It offered our seafarers an excellent chance to enhance their skills through sharing and learning. The conference theme was Safety First, and our seafarers gained valuable insights on safety and emission reduction. It’s now time to put these best practices into action!

Lively Q&A session with our invited speaker

Seafarers engaged in group discussion

Networking session among seafarers during the tea break

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Celebrating good times

Ringing the bell to celebrate success We were proud to continue our longstanding bell-ringing tradition to celebrate taking over vessels into management.

The ringing of the bell represents success through great teamwork and hard work. We cannot wait to ring it again!

We were delighted to keep the “ringing the bell” tradition alive

Chinese New Year Celebrations in Singapore May the tide be in our favour and wind in our sails! We celebrated the lunar new year with our clients, Frontline

Management and Golden Ocean in Singapore . Together, we enjoyed the traditional Lo-Hei and lion dance.

Celebrating the Chinese New Year with our clients and staff

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Ship Management India celebrated with roses and sweet treats

International Women’s Day The first International Women’s Day was celebrated in 1911.

A century later, the world continues to observe this day.

Wilhelmsen Ship Management stands with the international community in celebrating the tenacity and willpower of women and girls globally.

Ship Management KL served cupcakes for breakfast on this special day

Celebrating International Women’s Day Sweet cupcakes to start the day!

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Teambuilding Activity in Kuala Lumpur Wilhelmsen Ship Management Kuala Lumpur recently organized a team building activity at Skytrex Sungai Congkak in Kuala Lumpur. Over 130 employees participated in challenging activities like flying fox, fostering teamwork and camaraderie. Unfortunately, bad weather cut the event

short, but it provided a much-needed break from daily work routines. Overall, the activity proved to be a memorable experience, strengthening relationships and teamwork among the employees.

Our staff were energetic and happy after the flying fox activity

The i​nstructor sharing on the “Dos and don’ts” prior to the activity

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Our staff enjoying a memorable moment with nature

Check out our revamped management team website Enable, Enhance, Simplify.

Carl Schou

Hakon Lenz

CEO & President

Daniel Reinsborg

COO

Christina Cheh

Radoslaw Walczak

Vice President, Risk Management & Systems

Vice President, Technical

Felina Lin

John Beck

Vice President, Services and New Growth

Vice President, Procurement

Kenny Lee

Vice President, HR & OD

Vice President, Finance

Anette Hoey

Vice President, Marine Personnel

Thomas Reckefuss

Vice President, Business Development

Esther Gan

Vice President Sustainability & Communications

Scan the QR code to visit our website

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We run our ships like clockwork www.wilhelmsen.com/ship-management

Malaysia

Singapore (Head Office)

South Korea

Greece

Wilhelmsen Ship Management Malaysia 19th Floor, 1 Sentral Jalan Rakyat, Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia

Wilhelmsen Ship Management Singapore 1 Kim Seng Promenade #15-07 Great World City West Tower Singapore 237994

Wilhelmsen Ship Management South Korea 10F, Marine Center Building 52 Chungjangdaero, 9 Beongil (Jungang-Dong 4 Ga) Jung-Gu Busan, Republic of Korea 48936

Diana Wilhelmsen Management Limited 350 Syngrou Avenue Syngrou Tower – 7th Floor 176 74 Kallithea Athens, Greece

T +6 03 2708 1800

T +65 6513 4675

T +82 51 711 0711

Norway

United States of America

Netherlands

Wilhelmsen Ship Management Norway AS Strandveien 20 PO Box 33, NO-1324 Lysaker Norway

Wilhelmsen Ship Management USA 9400 New Century Drive Pasadena, Texas 77507 USA

Wilhelmsen Ahrenkiel Management B.V. Oever 5 3161 GR Rhoon Netherlands

T +47 67 58 47 00

T +1 281 842 3826

T +31 10 669 0241

Germany Ship

Disclaimer: While care has been taken to ensure the information in this publication is accurate, this is a general guide and not intended to be relied on for any specific purpose. Wilhelmsen Ship Management Holding Limited and its subsidiaries cannot be held responsible for any errors or consequences arising therefrom. If you would like to reproduce any part of this publication, please seek our prior approval.

Wilhelmsen Ahrenkiel Ship Management GmbH & Co. KG Palmaille 67 22767 Hamburg Germany