Corporate Magazine
Wilhelmsen Ship Management | Issue 2 - 2018
SPECIAL FEATURE:
WILHELMSEN SHIP MANAGEMENT COOPERATES WITH WESTEAST MARINE FOR NEWBUILDING SUPERVISION IN CHINA
TEAMWORK IN
WSM NORWAY TAKES
WSM OPENS NEW
WSM KOREA DOES
CRUISE SEGMENT
OVER VIKING ORION
OFFICE IN THE UK
GOOD LOCALLY
Enable, Enhance, Simplify.
CONTENTS
pg 30
WSM Cooperates With WestEast Marine For Newbuilding Supervision in China 2 Teamwork In Cruise Segment
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News And Stories...
Our Fleet is Growing 12 Keeping Our Polar Waters Clean
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WSM Opens UK Office 22 IMTC Faculty Wins Best Trainer Award
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Author In IMTC 26 WSM Officers Conference Malaysia 2018
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WSM Korea Does Good Locally 28 WSM Norway Supports The Future Seafarer 29 WSM Norway Takes Over Viking Orion
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WSM Korea On Happy Trail 32 Educational Visit On Board Viking Sun
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EDITORIAL Amanda Loh
Editor amanda.loh@wilhelmsen.com
EDITORIAL PRODUCTION & GRAPHIC DESIGN Milk Design
www.theudderones.com
PUBLISHER
Wilhelmsen Ship Management Malaysia 19th Floor, 1 Sentral Jalan Rakyat, Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia
pg 02
T +6 03 2084 5600 © All rights reserved 2017
PRESIDENT’S MESSAGE Hello readers, I always like to focus on the positive things – and luckily I can, in this short note today.
After a slow period we are finally seeing signs of recovery in shipping. For us at WSM, we
are noting two segments that are experiencing growth: LNG and Cruise.
A large number of LNGC newbuilding deliveries
In anticipation of increased newbuilding
enough to cover the growing LNG demand
partnership with WestEast Marine (WEM)
are expected in 2018/19 and that alone is not projected from 2019-2022. As gas tankers
operate under very long-term contracts with reputable parties, ship owners will need an
equally reliable ship manager for the long run. I’m proud to share that our LNG/LPG Group
interests, WSM has formed a strategic
to strengthen our newbuilding supervision
offering in China. Through this collaboration,
both parties will bring our respective expertise in newbuilding supervision to deliver efficient and quality services to ship owners.
has been experiencing an uptick in recent
Our International Maritime Training Center
to this growth. Customers find our commitment
training hub with excellent facilities and courses,
years and our LNG portfolio is contributing
for greater operating efficiency and commercial success without compromising on safety and quality, a trusted promise in crucial times.
With a crew retention rate of more than 96% for
(IMTC) is not only an award winning maritime but also a faculty of knowledge experts. One
of our faculty has recently won the best trainer
award voted by seafarers and another published his third book on marine technology.
the gas fleet, WSM makes for a dependable ship
If you are in the western hemisphere, please
crew to all types of gas carriers.
office to your contact list – another mark
manager providing qualified and experienced
In the cruise segment, Viking Orion joins her
four sisters in our full technical and hospitality management. We are humbled and proud by the trust that Viking Ocean Cruises continue to have in us.
Our experience in cruise ship management
add our Southampton ship management of our business expansion. Our global offices are ready to serve you.
You will read all these and more stories within this issue.
See you in the next one.
in Europe and Americas are rubbing into Asia as we are getting more visibility in the cruise sector within this region. Our cruise ship
crew are also very happy with our fair and just working culture onboard.
Carl Schou
President, Wilhelmsen Ship Management
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Feature 2
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WILHELMSEN SHIP MANAGEMENT (WSM) COOPERATES WITH WESTEAST MARINE FOR NEWBUILDING SUPERVISION IN CHINA
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WSM’S EXPERIENCED NEWBUILDING TEAM WILL OFFER NEWBUILDING SUPERVISION SERVICES TO THE MASS MARKET WITH REINFORCED TECHNICAL EXPERTISE FROM WESTEAST MARINE CONSULTING
Wilhelmsen Ship Management (WSM) has sealed a strategic
newbuilding supervision partnership with WestEast Marine Consulting (WEM) to strengthen WSM’s
newbuilding supervision offering. “ We are delighted to work with WEM as we look to grow our
newbuilding supervision arm
and offer a more comprehensive solution to our customers.
WEM was selected because of
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their expertise, experience and
reach in China where newbuilding activities are intensifying,” says
Paal Gunnulfsen, Vice President
for Region Asia, WSM. WSM is also
pleased to have found a partner that shares the same high standards in business practices proven by their strong list of reputable clientele.
“ WEM’s established team of expertise and processes with the Chinese shipyards will value add to our future clientele. As WSM’s Chinese partner, our clear understanding of the Chinese shipyard work environment can help WSM to achieve their business objective in China.” – Chen Hao, Director of WEM
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WSM is excited to strengthen its
newbuilding supervision offering. Through the partnership, WSM’s experience newbuilding team
will offer newbuilding supervision services to the mass market with reinforced technical
expertise from WEM. WEM
will work collaboratively with WSM to deliver efficient and quality supervision services in accordance with sound industry practice for ship
construction supervision.
About WestEast Marine Consulting WestEast Marine Consulting, founded in 2007, is an established service provider for international ship owners based in China. WestEast Marine has supervised newbuildings project for all vessel segments and attended over 230 ship repair and conversion projects in shipyards across China. WestEast Marine runs as an independent project solutions provider and employs full-time professional engineers to provide committed and capable services to their international customers.
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TEAMWORK AND ACCOUNTABILITY ON BOARD TRANSFORM CRUISE CRITICS TO ADVOCATES Issue 2 - 2018
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WSM SHARES THE CORE ESSENCE OF A FAIR AND JUST WORKING CULTURE THAT CONTRIBUTES TO EXCELLENT CRUISE SHIP MANAGEMENT
Managing cruise ship has transform ship managers to become a high reliability organization. Much like
the key players in aviation industry, cruise ship management does
complex, high stakes work where mistakes can equal great harm to safety and environment.
Creating a fair and just culture onboard is the cornerstone to
generate reliable and dependable processes with minimal and
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manageable errors. This culture is important to articulate a safe
zone for individuals to speak freely on issues regarding their own
actions or those in the environment around them.
“NO BLAME” An important component is to create a “No blame” environment. In such environment, crew feels safe and
emotionally comfortable to express
their concerns and the ability to seek assistance when they feel quality of work and safety is threatened. Because of this, crew harness
“I’ve got your back” attribute that
makes a team strong and unified towards the common goals. Our
cruise crew on Viking Sun, shares how each crew feels accountable to contribute towards excellent cruise ship management.
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Captain Atle Haakon Knutsen Master, Viking Sun
“You have to be approachable especially when you have 35
different nationalities on board. Frequent communication like meetings, discussions and
transparency between officers and ship are very important.
“No one wants to be blamed for
anything. The most important thing when something went wrong
or almost went wrong is to have an open discussion about it.”
Ola Huseby
Staff Captain, Viking Sun
“I try to be approachable and the staff is not afraid to ask me anything. I support the no blame policy and
I truly believe that it exists here.”
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Zorko Radobuljac Chief Electrician, Viking Sun
“ We know and understand each other very well. It’s becoming like
a small family. I make some quick
and important decisions and I have
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full support on them.”
Chris Alonzo
Navigation Officer, Viking Sun
“ The team is quite open in their
opinion and respectful as well.
We have a very good environment.
Some days are challenging but they are really rewarding. I feel fulfilled that we have arrived from point
A to point B safely and on time.”
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Viking Ocean Cruises is rated top choice for small to
medium ship size (400-1,199 pax) in Cruise Critic 2018 Cruiser’s Choice Awards for the following categories:
Best Overall Cruise
Value
Cabins
Service
Dining
Shore Excursions
Public Spaces
Entertainment
Fitness & Recreation
First Timers
Embarkation
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News Update
OUR FLEET IS GROWING
WSM is growing its LNG/LPG Group: 25 vessels
to-date with a few more by end-2018. Part of this was due to the comeback in the LNG industry in WSM Asia.
Efforts to penetrate the management of LNG
vessels began a couple of years ago when the
market was still bearish. WSM saw an opportunity and took a leap of faith to drill in and pursue.
After many months of hard work, elbow grease and some good intuition, the LNG fleet sailed.
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PROGRESS CHART OF GAS VESSELS IN MANAGEMENT TOTAL GAS FLEET, 25
30
NO. OF VESSELS
25
20
15
10
5
0 1994
1996
1999
2000
2003
2004
2005
2007
2008
2009
2010
2013
2014
2015
2016
2017
2018
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News Update
With growth, there were pains.
The LPG team also lent their
vessels coming into full technical
in risk management know-how and
Quick successions of new LNG management required not only manpower, but people with the
right set of experiences and skills to ensure the operation of such
vessels fall into capable hands.
“ We understood that if we were to pursue growth blindly, we will create stress on the team. We are very fortunate to have in-house LNG experts to lead and continually enabling new team members with the right direction and processes.” – Paal Gunnulfsen, Vice President of WSM Asia
hands with their knowledge
crew coordination since managing
both LNG and LPG vessels require
very high levels of safety measures, operational precision and specially trained crew.
With replication and adoption
from the experiences of the LPG team and historical references from previous management
experiences done by their western
counterparts, the LNG team in Asia progressed on well-established
and proven sets of processes and operational workflows.
WSM continues to hold torch and
stay true to our aim to become the leading ship manager by offering transparency and upholding our commitment to stay free from corruption.
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As certified and acknowledged
have continuously developed
(Maritime Anti-Corruption
applications to make workflows
members of TRACE, MACN
Network) and SIGTTO (Society
of International Gas Tanker and
intelligent tools and deployed and reporting easier.
Terminal Operators Ltd.), WSM
WSM works closely with owners
to contribute to the growth and
sensors to populate data into
is accountable and responsible sustainability of the gas sector.
“ Our reputation as a credible ship manager made us a very trustworthy partner. In addition, being a forward leaning group, we constantly explore ways to improve customer experience.” – Paal Gunnulfsen, Vice President of WSM Asia WSM has transformed its practices
and embraced the idea of leveraging
digital tools to drive business results. Since 2014, its in-house experts
to make full use of their on-board a secure database. The database
also collects information from other WSM reporting tools and entries from its shore-based shared services team.
WSM’s IoT (Internet of Things) is an integration of all data fed into the database seamlessly captured and analyzed into
meaningful insights to deliver
unparalleled data analytics. Our
business intelligence tools feeds
from the IoT and provides real-time reports and alerts to the users.
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Gas Fleet Performance Highlight ZERO
- Lost Time Injury Frequency (LTIF) - Fatal Accident
ZERO
- PSC Detention Rate
ZERO
- Zero Oil Pollution Rate
News Update
- Zero Environmental Incident
On the crewing front, WSM is proud to share that its
crew retention rate for LNG/LPG fleet stands are more than 96%. WSM is a competence driven organization
that strives to develop a versatile framework to ensure sustainable supply of competent seafarers.
“ As a growing team, we have to stay focused and retain their best talents at sea and on shore. We encourage collaboration while ensuring each seafarer and employee time they need to get their respective works done. The key is to find good balance of not being overly communicative and giving them empowerment to make good decisions.” – Sundeep Dhaliwal, General Manager for LNG/LPG Group.
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Moving forth, WSM Asia plans to further simplify
and consolidate the reporting process while staying
complaint to international standards and regulations.
The LNG/LPG Group believes that the crew should be
updated with trainings for safety and technology onboard. The LNG team looks forward to analyzing more data in
future to develop predictive tools and provide the master and chief engineers guidance when planning a voyage that can help fuel savings.
Paal Gunnulfsen
Vice President – Region Asia
7 years as Head of Hoegh LNG Fleet Management responsible for technical management
of LNG carriers and FSRU’s. Member of SIGTTO General Purpose Committee from 2011 to 2014.
Sundeep Dhaliwal
General Manager – LNG/LPG Group
22 years in Gas segment, of which 7 years onboard Gas vessels.
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KEEPING OUR POLAR WATERS CLEAN WSM is one of the forerunners in
News Update
the shipping industry to have its
approved Polar Water Operation Manual (PWOM) by end-2017.
The Polar Code entered into force from 1 January 2017 and affects
operators in these areas. Vessels trading in polar regions - Arctic
(north pole region) and Antarctic
(south pole region) - are required to have a PWOM, Polar Ship
Certificate and qualified crew.
Polar Ship Certificates are issued depending on vessel types and survey schedule.
According to the IMO, the Polar
and MARPOL, the application of the Polar Code’s Part IA and Part IIA varies. Existing ships (ships with a keel lay date earlier than
1 January 2017) have until their first intermediate or renewal SOLAS
survey (Safety Construction survey), whichever comes first after
1 January 2018, to comply with
Part IA (the safety part). Existing
ships must, however, comply with Part IIA (the pollution prevention
part) when operating in polar waters on or after 1 January 2017.”
– source: IMO.
Since the code covers the full range
in The International Convention for
operational, training, search and
the Safety of Life at Sea (SOLAS) and International Convention for the Prevention of Pollution from
Ships (MARPOL), to address the
additional hazards to ships operating in polar waters. WManager
through amendments to SOLAS
Code is a set of additional
requirements, above those already
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“As the Polar Code is implemented
of design, construction, equipment,
rescue and environmental protection matters, WSM established a task force to develop the manual and
execute requirements for the Viking Ocean Cruises fleet.
Task force : HSEQ Superintendent Capt. Haakon Olaisen, the HSEQ team,
and the Cruise Segment team.
Operational Assessment
PWOM and Vessel Equipment
Who?
Who?
Lloyd’s Register Consultancy with
support from our vessel managers,
HSEQ team and vessel managers
HSEQ team and ship officers.
Activity : The manual was
Activity : This prerequisite process
and Risk Assessment requirements.
identifies the conditions that the
vessel is expected to trade in, the limitations and control measures
needed to comply with the Code. During the time of assessment,
our managed cruise vessels were
already constructed and equipped with most of the requirements per
code. The only additional equipment needed for the vessels’ itinerary was Ice Searchlight, Thermal
Protective Aid (for emergency use),
developed based on Operational
The PWOM includes procedures for : • Operational Capabilities
and Limitations
• Strategic Planning • Ship Operations
• Human Resources
• Pollution Prevention
• Emergency Preparedness • Risk Management • Joint Operations
• Other Operational checklists
heaters for battery rooms, and some
The PWOM was reviewed and
remove icing.
This manual is subject to revision
minor equipment to prevent and
approved by Lloyd’s Register.
based on experience as well as any future regulatory changes.
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News Update
Cruise team working on the PWOM: (From left) Paal Berg Lande - Fleet Manager, Tove Nilsson - Manning Superintendent, Yngve Beite - Vessel Manager, Merethe Sellæg - Manning Superintendent, Øyvind Krapf-Sterner - Training & Competence Manager, Ingrid Skarholt - Crew Manager, Haakon Olaisen - HSEQ Superintendent. Absent: Tore Stang – Vessel Manager and Steinar Johannessen – Vessel manager.
Crew Certification
Vessel Certification
Who?
Who?
Crewing and Training & Competence Manager
Activity : From early 2017, our
Navigational Officers completed
the Ice Navigation Course (3-day course) while Master and Senior Deck Officers completed the Advanced Ice Navigation Course (5-day course).
As of 1 July 2018, Denmark and
Norway released their respective Flag State requirements for
Certificates of Proficiency that
includes polar experience and its relevant training courses. Our Officers have applied
and received the certificates.
Vessel managers Activity : When a vessel’s itinerary includes Polar Waters, our vessel managers ensure that equipment is placed on board per PWOM
instructions. Our vessels undergo
survey by Lloyd’s Register before being issued Polar Ship Certificates (PSC).
This PSC also specifies the limitations
in which vessels are allowed to operate. For example, the Viking vessels should avoid temperatures below -10C and
stay clear from ice (“Category C” ships as per Polar Code). These certificates are subject to renewal surveys.
The first vessel in our fleet to receive this certificate was Viking Sky in January 2018.
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Still more to do…
The task force gained a lot of valuable experience from the above processes and are
proud to be the forefront when we had our PWOM approved and our vessels certified.
“ The complexity of complying with the Polar Code is itinerary driven and would be more comprehensive for a vessel expecting more adverse environmental conditions. Getting crew qualifications was a big challenge due to the short time between announcing the requirements to entry into force. As a team, we worked very closely with owners to deliver up to the Code’s expectations and protect the Polar Waters in which we operate in.” – Capt. Haakon Olaisen HSEQ Superintendent – WSM Norway
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News Update
WSM EXPANDS GLOBAL PRESENCE WITH NEW OFFICE IN UK Southampton location opens for business
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10ºW
9ºW
8ºW
7ºW
6ºW
Wilhelmsen Ship Management (WSM) adds another ship
management office in Southampton, England, to increase their global footprint in the region.
“ Southampton is a city with one of the longest histories in the maritime industry. It has an
established maritime cluster of
infrastructure and human resources that we can tap into immediately Haakon Lenz (left) and Carl Schou.
to support growth,” said Carl Schou, President of WSM. “Expanding
into the United Kingdom (UK) was a natural progress and another
indicator of the global momentum
we are building in ship management.” WSM’s Southampton office has
an initial staff of five and 11 vessels in management for now.
“ With a local presence in the UK, we look forward to strengthening our position in the UK tonnage fleet both flagged and owned. We believe |this is a geographical location that has great potential in the future.” – Haakon Lenz, Vice President for WSM Region Europe & Americas WSM manages vessels from six
global ship management offices;
Singapore, Malaysia, South Korea, Norway, USA, and now UK.
Earlier this year, WSM relocated
its global headquarters from Kuala
Lumpur, Malaysia, to Singapore as strategic decision for growth.
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News Update
A Life-saving award was presented to the Master and crew of “Energy Orpheus” for saving the lives of 8 fishermen in a search and rescue operation off Indian coast on 1 Dec 2017.
Participants responding to a scenario during the team building session.
WSM OFFICERS CONFERENCE MALAYSIA 2018 Officers Conference in Kuala Lumpur on 24-26 April 2018
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Participants of diverse ranks from all
invited to shared on ways to handle
Conference in Sheraton Imperial
and excellence in vetting inspections.
over the world came for the Officers Hotel Kuala Lumpur, Malaysia,
media response during contingency
from 24-26 April 2018.
Also present were one of the
Vice President for WSM Asia,
who presented an insight into
Paal Gunnulfsen, gave an opening speech for the conference. While
major client’s owner representative owner’s perspective.
the fleet groups largely divided
Participants also dispersed into
participants meet for teambuilding
review, learn and exchange thoughts
to Dry Group and Gas Group, all
and several sessions where topics were beneficial for everyone.
There were various presentations
on company systems and regulatory updates. External speakers were
their respective groupings to further on issues within the fleet type. The conference was highly
interactive. The officers enjoyed
themselves and took home with them valuable friendships and learnings.
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AUTHOR IN IMTC Training Superintendent at IMTC publishes new book
Jagabandhu Majumder, Training Superintendent at IMTC, also a
Chartered Engineer, FIE, authored a new book titled Marine High Voltage Technology.
The book, which is one of the first
of its kind in the marine engineering
field, was published and launched in April 2018.
It covers all Rules and Regulations, High Voltage Safety Procedures,
News Update
High Voltage generator & switchgear, AMP, details electrical propulsion and provides excellent guidance
in the area of Marine High Voltage. Taking reference from the STCW 2010 Manila Amendments, this
book caters to the knowledge and training requirements for Marine
Engineers and Electro-Technical
Officers working in modern
vessels, particularly Container,
LNG, Passenger and some special Offshore vessels, that are now
built with High Voltage generating plants, especially those fitted with diesel-electric propulsion.
Jagabandhu is not new to publishing having earlier released two books
namely Marine Control Technology and Marine Electrotechnology.
Both books received overwhelming response from Marine Engineers and Electro-Technical Officers. Jagabandhu sailed with WSM
for 12 years before joining IMTC 5 years ago. He is also an
empaneled external examiner
with the Directorate of Shipping, Government of India, for the
ETO Certificate of Competency. Heartiest congratulations to
Jagabandhu and we wish him all success with his books!
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IMTC FACULTY WINS BEST TRAINER AWARD Our very own faculty A.P. Valodi won the OFFING Maritime Choice Award 2018 for “Best Trainer for Electrical Courses” (Pan India). The recognition was exceptional as voting for the OFFING Award was done online by sailing or shore-based seafarers only.
Mr Valodi has been a senior full-time faculty member in IMTC for 12 years. He remains associated with IMTC exclusively, in a consultant capacity, for the past 4 years.
He was also a former lecturer at the Indian Navy’s
Training College INS Valsura and sailed for more than 30 years on various types of ships as an Electrical About the Award
Engineer of which ten were on WSM vessels.
The Offing Group Pvt Ltd hosted the “Offing Maritime Carnival” in Goa from 19- 21 April 2018, including the largest Inter college
Besides being an expert in the field of electrical
technology, he is also well-versed in the subject of Hydraulics & Automation.
Festival of the Maritime Training Institutes in India, and the Indian Maritime Choice Awards 2018.
We would like to congratulate Mr Valodi on his achievement and wish him all success in years to come.
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WSM KOREA DOES GOOD LOCALLY
News Update
We did it again!
True to the spirit of the “do good”
group-wide campaign, WSM Korea
visited the Hee Rak Won for the third time on 9 June 2018. Our promise to volunteer started back in 2016.
This time around, a Children’s Art
Exhibition was organized to develop the children’s holistic learning by interacting with nature. Art
therapy helps them to express their identities, thoughts and emotions. WSM Korea also delivered the
fund of USD 1,000 to the Home to be used for the eco-friendly
maintenance of the facilities and
landscaping of a garden for children
in an ongoing environmental project called 林 (LIM; forest).
We strongly believe that we can
generate healthy and positive impact in our community and give locally at places where we operate our business.
We truly appreciate working for a
company that believes in corporate social responsibility through
voluntary (and monetary) activities.
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WSM NORWAY SUPPORTS THE FUTURE SEAFARER
On 13 June 2018 we were visited at the Lysaker office by cadets
and trainees. They were joined
by Johan Wiese Matheson from
Maritimt Kompetansesenter (MKS) in Tønsberg who assist us in the
selection of cadets and trainees. We are currently in the process
of taking in cadets and trainees for deck, electrical and engine
departments, who will be working across the cruise fleet on board
vessels flying the Norwegian flag.
The visitors had meetings with our
crewing department and were given a tour in the Wilhelmsen museum at the Lysaker office. Promising young cadets and trainees who will sail with us in 2018/2019 Top from left: Johan Wiese Matheson from MKS, Anton Dahl (deck), Trym Hansen (engine), Jørgen Randby (engine). Bottom from left: Mathias Olsen (deck), Herman Abrahamsen (electrician), Attcha Prommetta (electrician), Eirik Dilling Rusten
Currently we have 20 Norwegian cadets and trainees in rotation in
the cruise fleet and we are proud to support the education of Norwegian seafarers.
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WSM NORWAY TAKES OVER VIKING ORION 5th vessel from Viking Ocean Cruises enters into full technical management
On 7 June 2018, Viking Orion was delivered to Viking Ocean Cruises and Wilhelmsen Ship Management (Norway) AS from the Fincantieri Shipyard in Ancona, Italy.
She was christened in Livorno, Italy on 14 June 2018 by her godmother, retired NASA astronaut Dr Anna
News Update
Fisher.Viking Orion can carry 930 passengers, is
227.2m long and has a gross tonnage of 47,800. Like
her sister vessels managed by WSM, she is flying the Norwegian (NIS) flag.
(From left) Third Officer Monia Knup, Captain Anders Steen and Staff Captain Per Ole Godtlibsen raising the Norwegian flag on the day of delivery.
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News Update
WSM KOREA ON HAPPY TRAIL On 8 June 2018, WSM Korea
WSM Korea has a bunch of very fit staff.
in Busan as part of a company-wide
the challenge without a single straggler.
team went to trek Soemi Mountain
inititiave to encourage employees’ health and well-being.
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Of course, with much encouragement from each other.
16 participants took up the challenge
Just as everyone dedicated their time
morning with some stretching.
to reach this goal and camaraderie.
for the day and kick started the early
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All participants were able to complete
at work, the same energy was expended
It was a long journey up but everyone enjoyed the crisp and fresh air.
They returned home feeling alive and fulfilled after a connecting with nature.
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News Update
EDUCATIONAL VISIT ON BOARD VIKING SUN
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The GPS Mumbai team got a rare
Capt Atle Haakon Knutsen kindly
Sun from Goa to Mumbai on 6
for dinner with the senior officers.
opportunity to sail onboard Viking April 2018; an overnight voyage
extended an invitation to the team
of approximately 248 nautical miles.
The following day, everyone met with
While on board, the team had
and was guided through the galley
a meeting with all senior officers and store keeper followed by
a guided tour through the engine
room by Staff C/E Pero Pavlicevic. The Staff C/E explained the
importance of different equipment and how the each equipment can
GM for Hospitality, Mr Sujith Mohan, under the care of the Sanitation
Officer. He explained in detail the
different equipment in the galley and their importance. The team moved
on to the laundry area to see witness the operation too.
impact the operation of the vessel.
The team also spent some time with the store keeper to understand
the way he works with the system.
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News Update
Similar arrangements were made for the Malaysia and Philippines
staff when Viking Sun docked at respective local ports.
We thank Viking Ocean Cruises and WSM Fleet Manager Paal Berg Lande for the grand educational opportunity.
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Our heartfelt appreciation also goes to Capt Atle Haakon Knutsen, Staff
Capt Ola Huseby and their team for their time and guidance.
With this experience on shore
staff can better understand the magnitude and complexities
of operating passenger vessels.
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The ship manager you can trust.
Malaysia
Singapore (Head Office)
South Korea
Wilhelmsen Ship Management Malaysia 19th Floor, 1 Sentral, Jalan Rakyat, Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia
Wilhelmsen Ship Management Singapore 1 Kim Seng Promenade #09-06 Great World City, East Tower Singapore 237994
Wilhelmsen Ship Management South Korea 10F, Marine Center Building 52 Chungjangdaero, 9 Beongil (Jungang-Dong 4 Ga) Jung-Gu Busan, Republic of Korea 48936
T +6 03 2084 5600
T +65 6513 4670
T +82 51 711 0711
Norway
United States of America
United Kingdom
Wilhelmsen Ship Management Norway AS Strandveien 20 PO Box 33, NO-1324 Lysaker Norway
Wilhelmsen Ship Management USA 9400 New Century Drive Pasadena, Texas 77507 USA
Wilhelmsen Ship Management UK Limited
T +47 67 58 47 00
T +1 281 842 3826
T +44 0 23 8038 6196
3rd Floor, Friary House, Briton Street Southampton, United Kingdom SO14 3JL
Disclaimer: While care has been taken to ensure the information in this publication is accurate, this is a general guide and not intended to be relied on for any specific purpose. Wilhelmsen Ship Management Holding Limited and its subsidiaries cannot be held responsible for any errors or consequences arising therefrom. If you would like to reproduce any part of this publication, please seek our prior approval.