IN ROOM INFORMATION

The Willcox has been welcoming guests for over a century. We invite you to relax and retreat in the comfort of your room. If there is anything we can do to make you more comfortable or assist you during your stay, please do not hesitate to ask.

TELEVISION CHANNEL GUIDE .........................................................................(Page 46) I-HOME RADIO ...............................................................................................................(Page 47) TELEPHONE SERVICES .............................................................................................(Page 47) INTERNET ACCESS .....................................................................................................(Page 47) FIREPLACE LIGHTING INSTRUCTIONS ....................................................(Page 48) SAFE OPERATIONS ......................................................................................................(Page 48) SECURITY, SAFETY, AND FIRE ...........................................................................(Page 48) Because we are concerned with your well-being, we encourage you to take the precautions identified in this section of our in-room guide.

IN CASE OF ACTUAL FIRE ................................................................................... (Page 49)

WHEN YOUR ROOM IS THE SAFEST PLACE TO STAY ........................................ (Page 49)

The Willcox is a smoke-free facility.

Please feel free to sit on our front porch in a rocker or out by the pool if you wish to enjoy a cigarette or cigar. Guest rooms that have been smoked in will incur a cleaning fee starting at $500

Thank you

CHANNEL GUIDE

To access the TeleGuide please press the Guide button once on the remote control. To access channels by category please press the guide button twice on the remote control.

GENERAL 6 ABC HD 12 CBS HD 26 NBC HD 236 E! Entertainment 237 BRAVO HD 241 Spike HD 242 USA Network HD 245 TNT HD 247 TBS HD 248 FX HD 249 Comedy Central HD 251 Oxygen 252 Lifetime HD

SPORTS 206 ESPN HD 208 ESPN U HD 209 ESPN 2 HD 210 ESPN News HD 212 NFL Network HD 213 MLB network HD 215 NHL Network HD 217 Tennis Channel HD 218 Golf Channel HD 605 Sportsman Channel 607 Speed HD 610 Big Ten Network 613 CBS College Sports HD

CHILDREN’S SELECTIONS 14 PBS HD 20 PBS HD 296 Cartoon Network 299 Nickelodeon HD 304 TV Land 311 ABC Family MOVIES 238 REELZ Channel 254 AMC 253 Lifetime movie Network 258 FOX movie Channel 501 HBO HD 502 HBO 2 HD 503 HBO Signature 504 HBO West HD 505 HBO 2 West 507 HBO Family East 508 HBO Family West 509 HBO Zone HD 559 Independent Film Channel

SPECIAL INTEREST 229 HGTV HD 231 Food Network HD 232 Cooking Channel HD 233 GSN 244 Syfy HD 246 TruTV HD 260 WE: Women’s Entertainment 262 SOAPnet 266 Biography Channel HD 267 Documentary Channel 269 History HD 272 LOGO 276 National Geographic HD 277 Travel Channel HD 278 Discovery Channel HD 279 OWN 282 Animal Planet HD 283 Nat Geo WILD 284 Science Channel HD 285 Investigation Channel 287 Military Channel NEWS & WEATHER 202 CNN HD 204 HLN HD 350 C-Span 351 C-Span 2 353 Bloomberg 356 MSNBC HD 358 Current TV 359 Fox Business network 360 Fox News Channel 362 Weather Channel

MUSIC 327 CMT HD 329 BET HD 331 MTV HD 333 MTV2 HD 335 VH1 HD 337 VH1 Classic 338 Gospel Channel 339 Fuse

DIRECT TV RADIO 801 Big Band Swing 802 Malt Shop Oldies 803 60’s Revolution 804 70’s Hits 805 80’s Hits 806 90’s Hits 809 Hit Country 810 Red, Rock & Blue 811 Honky Tonk 816 Today’s Hits 823 Showtunes 826 The Spirit 836 Singer-Songwriters 837 Classic Hits Blend 842 Classic R&B

I-HOME RADIO

LISTENING TO THE RADIO • Press and release the Mode Button as needed to turn on the unit and cycle through iPod, FM radio, AUX

Line-in modes • In FM mode, press + or – to tune to your desired radio station. You can hold the + or – to scan for the next clear station. • There are 6 preset stations on your radio:

P1 Public Radio

P2 Adult Hits P3 Country P4 Top 40 P5 Adult Contemporary P6 Classic Rock • Press the preset button to cycle through these radio stations

USING THE AUX LINE-IN JACK You can play any portable audio device with the standard 3.5 mm head phone jack provided. • Plug in the provided cord from the back of the iHome clock radio and plug it into your headphone jack on your portable audio device. • Press and release the Mode button until Aux-in appears in the lower part of the display. • Turn on and play your device.

TELEPHONE SERVICES

Guest Services ...........................................................................................................................................Dial 4522 Room to Room Calls ....................................................................................................................4 + room number Local Calls................................................................................................................................................... 9+1+803 Long Distance Calls ..................................................................................................... 9 + 1 + area code + number 800 Calls..................................................................................................................................9 + 1 + 800 + number International ....................................................................................9 + 011 + country code + city code + number International Operator Assistance.................................................................................................................9 + 00 Operator Assisted Calls............................................................................................... 9 + 0 + area code + number Emergency..................................................................................................................................................0 OR 911

TELEPHONE TARIFFS Local Calls............................................................................................................................................... No Charge Long Distance Calls .......................................................................................... $2.00 surcharge + 30¢ per minute International Calls..........................................................................................$3.00 surcharge + $2.00 per minute Directory Assistance Calls..................................................................................................................$3.00 per call Toll Free Calls......................................................................................................................................... No Charge

INTERNET ACCESS

To access The Willcox network please go to Network Connections on your computer and choose Willcox Guest. Password is welcome123

FIREPLACE LIGHTING INSTRUCTIONS

Fireplaces are available for your enjoyment during the cooler months.

If you need assistance lighting your fireplace, please call Guest Services at ext. 4522.

SAFE OPERATIONS

OPERATING INSTRUCTIONS You can operate the safe with a personal code.

USING YOUR PERSONAL CODE TO CLOSE - you will find the safe open. Close the door and enter any 4 digit number and press the “LOCK” (#) key. The word CLOSED appears. TO OPEN - Enter your 4 digit number and the safe will OPEN.

SECURITY, SAFETY, & FIRE

Because we are concerned with your well-being, we encourage you to take the precautions identified below:

SECURITY • We recommend that all valuables are placed in the room safe. • Close the door securely whenever you are in your room and use all of the locking devices provided. Be sure that connecting doors are locked properly. • Know who is at your door. If it is a hotel employee, you should verify this by calling the front desk. • Do not leave room keys on tables or in the spa or any other places where they can be easily lost or stolen. • If you see or hear any suspicious activity, please report your observations to management.

SAFETY • Please observe all signs posted for your safety in the cardio room, pool and spa. • Please watch young children at all times, especially around the exercise equipment, pool, spa & dining room areas. • Use the hand railing provided at stairways and exits.

FIRE • Upon arrival at your guest room, note the floor plan, location of emergency exits, fire extinguishers, and fire alarms. • Memorize the location of at least two emergency exits, including which side of the hall they are on.

Count the number of doors to the nearest exit. • Practice how to lock and unlock your door. Try practicing with your eyes closed so you can exit easily if the room is dark or if smoke is present. • Keep your door key in a convenient place where you can find it easily – such as the nightstand. Always take your key when leaving the room. It is important to be able to get back in the room if exits are blocked.

IN CASE OF ACTUAL FIRE

• Call the front desk by dialing 4522. Give your room # and whether you smell smoke or hear an alarm ringing. • If you cannot reach the front desk, call the fire department by dialing 911 on your in-room telephone. • Plan your escape immediately via the nearest stairway exit. • Never take the elevator, even if fire is just suspected. The fire’s heat can short-circuit elevator wiring. • Do not pack items—leave your room immediately. • Check your room door with your hand. If the door or doorknob is warm, do not open the door. Please see next page for instructions. • If the door is not warm, crouch down, brace a foot against the door, and open it slowly. Stay low or crawl when leaving your room to avoid smoke or odorless carbon monoxide. Close door behind you. • If the path is clear, proceed to the nearest exit. Move quickly along the same side of the wall as you exit and stay low. Open stairway doors carefully and check closely for any sign of smoke. • Proceed downstairs, holding onto the railing for security. • Meet out in the Colleton Avenue median, alert Hotel Management to the status of any other guest you are aware of in the building. Do not re-enter the building until approved by an emergency personnel.

WHEN YOUR ROOM IS THE SAFEST PLACE TO STAY

• Notify the front desk of your situation. If unable to reach the front desk, call 911. • A well-prepared room is your best defense if a safe, speedy exit is not possible. • Keep the room door closed. Stuff wet sheets or towels at the base of the door and in all door cracks and vent openings in the room and bathroom to prevent smoke from entering. • Fill the bathtub with water immediately in the event fire interrupts the water supply. • Quickly wet everything using the room’s ice bucket or wastebasket. Walls, bedding, and your clothes should be kept completely saturated. • Turn off your air conditioner, fireplace, or heater to keep smoke from entering the room. • Do not open or break the windows – this may add fuel to the fire. If your window opens without force, open it quickly and hang a sheet or towel outside to notify fire officials of your location. Then close the window quickly. Break the window only as a final means of escape. • Jumping from above the third floor is usually more dangerous than waiting out the fire. There are many recorded cases of fire destroying areas all around a saturated room and guests surviving more than two hours in a trapped situation. Keep everything as wet as possible. • Move drapes and anything flammable away from the window. • Stay low and avoid inhaling smoke. • Help filter smoke by tying a wet towel around your nose and mouth, folding it into a triangle, and placing the corner in your mouth.