HOTEL SERVICES

THE RESTAURANT Please join us in our award winning restaurant for a sumptuous meal created by our Executive Chef Ed Defelice. Restaurant meals can be enjoyed in the dining room, lobby, front porch, pool side or in the privacy of your room. Sunday Brunch 9AM–3PM • Breakfast Daily 7AM–10AM • Lunch Daily 11:30AM–3PM Bites 11:30AM–10PM • Dinner Daily 5PM–10PM

LOBBY BAR Relax and enjoy true Southern hospitality. Plush seating areas, a roaring fire and live music are all part of the inviting ambience that make The Lobby Bar a favorite of many guests. Entertainment is available Friday and Saturday evenings, Sunday morning and Sunday evenings.

MEETING & WEDDING FACILITIES Two Meeting rooms, accommodating groups of up to 100 guests are available for business gatherings and social events. The Restaurant, Pool, Lobby and Roosevelt Suite are also available for events. The Willcox can accommodate weddings and events for up to 300 people.

OFF-SITE MEETINGS & EVENTS The same award-winning cuisine and personalized service you enjoy at The Willcox, is also available off premise at the event space of your choice. Willcox customers have the additional venue options of one of our Vacation Rental homes.

SALON & SPA Your relaxation and rejuvenation are the goals of our Salon & Spa. Whether it’s a facial, massage or simply a wash and blow dry, our staff will surround you in gentle comfort. Allow us to make your reservation as early as possible in order to best serve your needs. Open Monday–Friday 9am–5pm, Saturday–Sunday 11am–5pm by appointment. Guests can cancel their appointment 24 hours (48 hours for Spa Packages) prior to service without penalty.

SPA BOUTIQUE All of the hair, beauty and nail care products used in our Salon & Spa, and recommended for your daily home care regimen, are available through our Spa Boutique. We are pleased to represent

the following brands in our Salon & Spa: Phyto hair products, Dermalogica and Intraceutical skin therapies, Glo Minerals makeup, Supergoop SPF, OPI, Moroccan Oil hair products, NuFace microcurrent and LED therapies. Please see Guest Services for assistance or allow us to make an appointment with a Therapist for a complimentary consultation.

LOBBY BOUTIQUE The Aiken lifestyle is reflected in the merchandise on display in our Lobby Boutique. Take a moment to explore and we’re sure you’ll find just the “treasure” to gladden your heart and keep the memories of your visit alive.

POOL Relax in the warmth of a sunny afternoon or after a long day. Our salt water pool is waiting to refresh you. Please note that we do not have a lifeguard on duty, and swimming is at your own risk. Should you require assistance getting in or out of the pool, please let the front desk know.

CARDIO ROOM For our guests who enjoy keeping fit, we invite you to enjoy our poolside cardio room which is equipped with a treadmill, elliptical trainer and stationary bike to help you keep fit or simply exercise your “jet lag” away.

IN-ROOM FITNESS Turn your guest room into a private fitness center. A yoga mat has been placed in the closet of your room with a menu of exercise equipment and DVD’s that Guest Services will be happy to deliver for your use and enjoyment while our guest.

OFF-SITE FITNESS As our guest, you have complimentary use of Gold’s Gym. Please give your name and present your room key and enjoy full use of the exercise equipment and classes at Gold’s. A schedule of our favorite Gold’s Gym and Aiken Yoga Classes can be found on your desk. A full list of classes can be found on their websites.

BICYCLES Our guests enjoy complimemtary use of our bicycles. Pedego Electric Bike tours and rentals can be arranged by Guest Services for your enjoyment as well. Please contact Guest Services to inquiry about pricing and availability.

HOT WATER BOTTLE TURNDOWN Wishing you a peaceful sleep and pleasant dreams. The Willcox believes that warm sheets and a cloud-soft bed are the beginnings of a restful sleep. Please dial 0 if you would like a hot water bottle added to your bed at turndown.

SLEEP CONCIERGE Adequate rest improves alertness, productivity, mood and memory, and is crucial to losing body

fat. Allow our Sleep Concierge to create the perfect environment for you to achieve your body’s ultimate rest. Our sleep menu can be found in the "Experience Enhancments" section of this directory.

BATH BUTLER Experience a taste of The Spa at The Willcox in your own room, with one of our specially created baths. Soak in a state of tranquility. Allow our Bath Butler to prepare everything for you. Soak in the oversized tub and end your day in total relaxation. Our Bath Butler menu can be found in the "Experience Enhancements" section of this directory. Available in Premium Rooms and all Suites.

SHOE SHINE Complimentary shoe shine is available daily. Please place shoes in the shoe bag in your closet and place outside your door before midnight. Your shoes will be returned, polished by 7a.m. the following day.

DRY CLEANING & LAUNDRY Same day laundry and dry cleaning service is available Tuesday, Thursday, and Friday. Laundry bags are hanging in your closet and must be at the Front Desk by 8:00a.m., to ensure they will be back the same day by 7:00p.m.

BUSINESS SOLUTIONS A computer, facsimile, photocopying, printing, shipping and high speed internet access are available 24-hours. Software includes Microsoft Office with Word, Excel and Power Point. Typing is available by appointment and a minimal charge. A desktop computer and printer are available for your use on the second floor of the east wing. Our meeting spaces have additional business amenities, and our Catering and Events Manager can work with you to accommodate additional needs or requests.

CHARGING STATION A station to charge all your electronic devices is available at the front desk.

NEWSPAPERS The New York Times Digest, USA Today and our local paper will be in the lobby each morning. Please let Guest Services know if you wish to have the Times Digest delivered to your room daily.

INTERNET Complimentary Wi-Fi is available in all guest rooms, lobby and meeting spaces. Willcox Guest Password: welcome123

MOVIES We are pleased to bring DVD players to all of our guest rooms upon your request. Please call guest services for a complete list of complimentary movies and television series on DVD for you to enjoy

while a guest at The Willcox.

STAVE PUZZLES For your enjoyment we have Stave puzzles located in the lobby. Stave puzzles are one of a kind wood jigsaw puzzles, hand cut one piece at a time, by a skilled crafter. Request a catalog at the front desk and receive a 25 piece Stave puzzle of The Willcox.

GAMES Board games are available for your enjoyment while a guest at The Willcox. Games are located on the credenza of the east wing of the second and third floor.

CONVENIENCE ITEMS If in the rush to travel you forgot something, the following items will be provided with our compliments upon request: • Band-Aids • Hand Sanitizer • Insect Repellent • Nail Polish Remover • Tooth Brush • Tooth Paste • Mouth Wash • Dental Floss • Cough Drops • Deodorant • Shaving Cream • Razor • Feminine Products • Contact Lens Solution • Lint Brush For your convenience we also have AA and AAA Batteries available for purchase.

GUEST ROOM SNACKS & BEVERAGES A variety of snacks and chilled beverages are located in the honor bar and refrigerator in your bedside table. Food & Beverage items enjoyed will be charged to your room and restocked daily. Please let Guest Services know if you would like items added or removed from your honor bar. The Roosevelt Suite refrigerator is in the armoire in the living room.

HORSE CONCIERGE The dedicated Horse Concierge at The Willcox is available to assist you with all of your equestrian needs. The Horse Concierge team provides information on services such as: • Equine Veterinarians • Farriers • Tack Equipment & Supplies • Blanket and Tack Repair • Feed Dealers • Trailer Accessories & Repairs • Clipping and Braiding • Associations • Shows & Events

TRAIL RIDES Slow or fast, we can coordinate up to 2 experienced riders on a guided tour along the clay roads or through the Hitchcock Woods. Horses also available for drag hunt and/or polo.

DOG CONCIERGE The dedicated Dog Concierge at The Willcox is available to assist you with all of your canine needs. The Dog Concierge team provides information on services such as: • Veterinarian Services • Grooming • Dog Walking

• Dog Bakery • Dog Parks • Dog Friendly Restaurants

DOG BOARDING Relax knowing your pet is receiving care, love and attention. Day camp and nightly boarding available with supervised play and swim time.

PET TAGS Should your favorite pet leave the property, we offer complimentary pet tags with our return address for your pet to use while a guest at The Willcox.

AMENITIES FOR GUESTS WITH DISABILITIES The public areas of the hotel have been constructed to ensure access and a specially designed guest room is available to accommodate the physically challenged.