Brochure corporativo 2012

Page 1

A Unique Unified Communication Experience

2.0


Business Description

Networks builds a network that delivers a Hova Networks

unique Unified Communication experience to our users.

To achieve this objective, our users are merged into a technological engine that scales efficiently, and whether it‘s a home user or a business user, both enjoy the benefits of applications that help them integrate their way of life.

Our network is built upon Amazon, Akamai and Ericsson’s technological principles

www.hovanetworks.com


Our Voice Solution

Integrate voice to your IT infrastructure What defines our offer, as a ¨Unique Experience¨ in Unified Communications, is the solution that Hova Networks makes available to you through the HOVA Manager.

One of these solutions is VAS, which enables you to: • Create your own infrastructure of personal, and corporate communication network • Create users´ telephone extensions and profiles • Define permissions for users and extensions • Manage, Monitor and generate reports, and • Become more reliable, scalable and concurrent


Our Clients’ Industries

Helping them building their communication network Logistics

Education

Financial Services Tourism

Contact Center

Government Transportation

Retail Pharmaceutical

Security


VAS Options

Monthly

Hosted or On Premise subscriptions per active user

Hosted User

Yearly

Linked User

On Premise User

Corporations through individuals who choose to rent our hosted business engine through the internet and become an active business administrator. Corporations through individuals who choose to rent our engine with enhanced voice quality through a dedicated link and become an active business administrator.

Corporations through individuals who choose to purchase our engine and be installed at their premises and become an active business administrator.

Business User Individuals who are either created or added to a Corporations’ platform and remain as a Global and Business User.


VAS Basic Functionalities

Out of the box Profiles

Ring Groups Boss / Secretary Extensions Auto Attendants Speed Dial Call Detail Records Voicemail Direct Inward System Access

Platform Monitoring


VAS Convenient Functionalities

Add tangible benefits to your communication platform

Complete Coverage

Keep track of your IP related inventory, in real time, and access configuration parameters at glance. Also, obtain maximum benefits for guarantee control and execution.

Conferencing

Assign and schedule conference rooms with your clients, directly monitoring attendance, and origin. Also get reports from these conferences, including recording.

Call Recording

Manage all your recordings from one interface, and gain control of people, or events that you really want to record.

Hova Single Number

Assign to specific users an exclusive DID (telephone number) where it can be found, all this by establishing routing policies, according to time availability.

Billing

Track the economic cost per user, matching your carriers´ rates, and packages. Order and report the information per department or user.

Everything controlled, monitored and reported by the www.hovamanager.com


VAS Premium Functionalities

Get the most from your communication platform

Create IVR´s with access to a database and retrieve information from your CRM or ERP.

Voice Portal

Automatic Speech Recognition

Add automatic speech recognition to your voice portal and provide your Users, customers, or suppliers with an enhanced interactive experience.

Text to Speech

Add text to speech to your voice portal and provide your Users, with unlimited responses, using synthetic but real voices, and an enhanced interactive experience.

Voice Biometrics

Powered by

Add extreme security to your voice portals with vocal tract recognition; more secure and reliable than a finger print.


Accopla

Improve your corporate interactions and add Contact Center capabilities

A solution with the greatest flexibility in the market. It easily adapts, and integrates to your existing business platforms through web services.

Thus, it increases your productivity, and rendition.

Everything controlled, monitored and reported by the www.hovamanager.com


My HOVA

Integrate voice, monitoring and personal records within one desktop application The most exciting tool to enhance your communication experience. MyHOVA is the most affordable and complete desktop application for your communications

Receive Corporate Messages Manage your incoming calls and phone records

V. 1.0

Network Name

Place a remote call but within your network, as if you are there

Network | Status

Switch among your Corporate Network, a Global Network, and your own network

Missed Calls

00

Voice Mails Check

00

People@Hova

00

People in My Company

00

Available Extentions

03

MyHova 1000

My Calls From Report

To

8000

Check

V. 1.0

Place a Call

Status Network

Network Name

Logout I Contact Us

Network | Place a Call

john@Doe.com

You have 00.00 Credits Buy Hova Credits

1 4 7 *

Add/Edit

Created by Hova Networks your’e a Global user

History

Select Status

2 5 8 0

3 6 9 # Place a Call

Status

Dad

Boss

Mother

MyWife

Mother in law Steven

Go to

boss@gmail.com

Mobile

madre@yahoo.com

Mobile

senora@msn.com

Other

suegra@gmail.com

Mobile

checho@hotmail.com

Your Hova Single Number is 5555-4444

Go to

Corporate Communication "If your ship doesn't come in, swim out to it." ~ Jonathan Winters

Mute

Welcome

Select Status

supera@hotmail.com

Mobile

Configuration

Pizza Hut

Network

Created by Hova Networks your’e a Global user

Office

Dominos pizza

Logout I Contact Us

john@Doe.com

Home

My Hova Directory

|

Incoming Call

Welcome Invite a friend

Incoming Call Configuration

Any time, any where, always available, or not... you choose


HOVA Center

Our CRM portal The exclusive portal for our users, and clients where you’ll have access to the wide range of products, and services that Hova networks has to offer. In this interface, you’ll have the various solutions, and applications created to provide you a unique communication experience at your service.

www.hovacenter.com


HOVA Mobile

A Mobile application for Smartphones Take advantage of your internet connection now with the new 3G/GSM and Wi-Fi HOVA Mobile.

Features: Virtual numbers Use of VOIP for lower cost Integrated chat


Evoca

Commence your journey into the world of “Internet of Things”. A trend that is beginning to become a reality

A solution that provides you with assistance on event, incident, and problem management through a GPS device integrated into our communication platform. EVOCA foresees a variety of needs:

• Emergency button • Car Tracking and • Fleet Management

Everything controlled, monitored and reported by the www.hovamanager.com


Our Technology

Communication platform powered by Erlang

Erlang is a programming language designed at the Ericsson Computer Science Laboratory. Open-source Erlang is being released to help encourage the spread of Erlang outside Ericcson.


Hosted Equipment Needed

Administrative switching and IP phones

HOSTED USER

INTERNET

Switch Router

PSTN

Gateway*

Platform

Analog Phones

HOVA Data Centers

TDM-PBX Analog Fax

PSTN Digital Phones

IP Phones

(*) Optional


Linked Equipment Needed

Administrative switching and IP phones

LINKED USER

Switch Router

PSTN

Gateway*

Platform

Analog Phones

HOVA Data Center

TDM-PBX Analog Fax

PSTN Digital Phones

IP Phones

(*) Optional


On Premise Equipment Needed

*Multi Service Business Gateway (MSBG) On Premise Nodes need standardized topologies.

HovEr increases functionalities, and integrates the latest technologies behind the quality, and stability provided by excellent products from our partners.

ON PREMISE USER

CRM / ERP

Platform VIDEO

Switch Router

INTERNET

PSTN

MSBG* IP Phones TDM-PBX

Analog Phones

Analog Fax Digital Phones


Then... Why Hova? Because we suffered from the telecommunication monopoly experience, we fight for democratizing the telecommunication industry... One of the beauties of IP technologies is the freedom to route communication events as you please. With this technological fact, you now can choose what telephone company can give you communication access, and avoid long term contracts, which are difficult to cancel. If you buy communication equipment from a telephone company, you automatically loose such freedom.

Because we encourage the development of open convergent infrastructures, we sell products that speak the same language... IP technologies have been founded on the premise of open standards, protocols like SIP, the one that our technology speaks and uses for all communication events, are the ones that won the battle for the future. Companies that intended to create their own protocols, or “ways of doing things”, are no longer facing the level of control that they experienced in the past. These companies will have to accommodate to the new business rules within the corporate communication industry. This is a fact that we transmit freely to our customers to avoid being tricked by traditional companies about the benefits of remaining close.... If you don´t like our features, with the equipment that we sell, you can migrate to Cisco or Microsoft, or any other that speaks open standards without substantial cost.

Because we are not a telephone company, we are on your side to help you find calling savings... Our business is not voice traffic, rather it‘s to provide you with the user experience that produces efficiency within your organization. At first glance, companies shoot to get better telephony rates. We know that, and we will get them together by allowing you to send, and receive traffic to the best quality vendor. Inves,t and you will see the benefits.


Because we are not a product company, we focus our efforts to provide you with the best service... We are not in the mood to sell you products, and see you once in while; we like our clients to use our subscription services in a way that we keep in touch with them so often that they are actually the pillars that move our development. It is because of them that we changed our model to satisfy, not the people in charge of the technology, but your entire organization. We created user interfaces for the end user, as well as customer portals. We like to transmit the benefits of convergence, we like to be able to teach our clients about the usefullness of our technology.

Because we have a better grasp of the future of our industry, we would like to walk with you through this path without selling you several times...

Because the human beings best communication sense is our voice, we are a voice company... The time has come in which our voice will reign again. Forget about press and click, forget about touch screens, you will communicate again with machines through your voice; and we will be there with you.

Convergence has become a reality, the ability to use the same cable to transmit data, voice and video has not yet reached its full potential, but it will in the coming years. Integration to ERP´s or CRM´s, the creation of voice portals to authenticate the user with its voice tract, the new notion of Internet of Things, that will allow us to monitor every single electronic device and be receptive through the internet, all uses IP technologies. We sell the infrastructure that will allow you to reach such boundaries with affordable price increases. We completely discourage the notion of “I sell this product, but you need more, well I have another model that will allow you”. We dislike the market strategy where companies take advantage of the limited knowledge of their clients and resell the same equipment throughout a period of years, when an equipment with full potential can be sold at the beginning.


Thank you for letting us

build your

Communication Network We invite you to allow us to schedule a web meeting at your convenience, to demonstrate what the Hova Manager can do for you

Call us at +(55) 5004 4150 from Mexico or from the USA at 1-877-230-HOVA

or send us an email at solutions@hovanetworks.com

We invite you to visit our

Experience Room

to help you design a topology, according to your needs... ...and give you an introductory show of the Hova Manager

Guillermo GonzĂĄlez Camarena 1,450 - 4A, Centro Ciudad Santa Fe, MĂŠxico, D.F. 01210


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.