Additional After the Project, I made the APP interfaces which followed the service system we developed during the workshop. I like the issue and the results we have had, that’s the reason why I designed this UI to complete the project even the workshop was already over.
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Start Using Friendly Reataurant Finder
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No.00034578
The appliction is designed for hearing-impaired people to have better experience and more comfortable while dinning in the restaurant. Users can ďŹ nd the restaurants which are authenticated to be able to provide the special service through the APP, and with the VIP identity users have, the restaurant will start the service system automaticlly. Register Continue
Hearing-impired identity Logo
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Find the Friendly restaurant
Users can search the friendly restaurant through the APP and make a reservation.There are some searching options such as “Near around”, “Recommended”, “Advanced Search”, etc which enable users to find their target easier.
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Search
Near around
Recommended
Take out
Advanced search
Favorites
History record
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Make Reservations
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Reserve Mr.Lin Members Time
Making the reservation.This step is basically similar with typical restaurant finder. However, because of the spical user group, the interface is equiped with voice control. Moreover, the restaurant side will provide the specific seat arrangement such as “lighter area”, “larger space” ( because this group need to communicate with sign language),etc.
May
13
June
14
2011
July
15
2012
August
16
2013
17
2014
October
18
2015
November
19
2016
December
20
2017
September
October
21
Phone Number Other Requirement Send
2010
2018
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New order
Making Reservations
S1
Reserved
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No.F00034578
T1
Available
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Carrier 4 people, 10:30 a.m.
T2
Available
4 people
T3
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Reserve
Reserved
Mr.Lin
The restaurant side will recieve a marked reservation, and then provide the speciďŹ c seat. At the same time, users will see their reservation and decide if they are going to accept it or they have more requirements.
Members 8+ people
B1
Available
6 people, 11:00 a.m.
B2
Reserved
TimeHi, Mr.Lin Your reservation has been 14 2011 confirmed, we will offer you 2012 July 15 a six people table near the August 2013 16 window. May
13
4 people
3 people, 11:00 a.m.
September
17
November
19
2016
December
20
2017
Change October
18
October
Reserved (VIP) T3
Reserved
Hearing-impired Mark 8 people seats
6 people, 11:00 a.m.
2010
June
Restaurant Side
21
Phone Number Other Requirement Send
Reserve imformation
User
2014
OK 2015 2018
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Once customers arrived, show the VIP numbers to the restaurant, and servers will lead the customers to their seats and provide the speciďŹ c service.These whole process will save the time of communication between each other and make hearing-impired people feel more comfortable and efďŹ cient.
No.F00034578
Show The Identity
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How is this dish cooked? It is made by....
Ordering Food
Restaurant will provide the Ipad for each VIP customer to enjoy the order service and communication.Hearing-impired people desire to have normal experience as others, so the server will be there and provide the service with these devices’s assistant.
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APPETIZER
Mayonnaise
MAIN DISHES
Lemon
Speak
Are you ready to order? Yes, may I have...
DRINKS
Chipotle
Sweet-Sour Thai Chicken Grill DESSERT
$ 8.00
The was preserved with special Thai source for one day, and then quick fried. Finally, drenched with fruit source, taste sweet with sour, gives you appetite.
OTHERS
Server
User Side (Ipad is provided by restaurant)
Ordering Food
This system provides the communication path between server and customer, and speeds the ordering process.
I don’t want the scallion in my dish, can I? Of course, is there anything else you don’t want in your dish?
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I don’t want the scallion in my dish, can I? Of course, is there anything else you don’t want in your dish?
APPETIZER
Spicy
MAIN DISHES
Lemon
DRINKS
Super
Medium
Little
Add Rice
Yellow sentence is from customers, and the gray part is the response from server.
Mexico Chicken Risotto DESSERT
Spicy OTHERS
The yellow frame is what you have chosen or confirmed.
$ 12.00
Rice cooked with spicy source. Put chicken breast and scallion into the puree, finally, mix all the ingredient together and wait for 10 minutes.
Ordering Food
8:08 AM
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The menu provides more imformation and options for customers.Our guests are also able to disscuss about the meals to each other through the system.
Hey, Lisa, Set one looks really good! they have Browine in the dessert section! Oh! look at set tw
APPETIZER Dessert
OTHERS
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Set one is the most popular one, you can see the detail on the screen.
Set One
Set Two
Set Three
Set Four
$20.00
$22.50
$26.50
$25.50
Icecream
Brownie
Pie
MAIN DISHES Pasta
DRINKS Soup Soup DESSERT Salad Salad
OTHERS OTHERS
Set One
Set Two
Set Three
Set Four
$20.00
$22.50
$26.50
$25.50
Set One
Set Two
Set Three
Set Four
$20.00
$22.50 $20.00
$20.00 $26.50
$20.00 $25.50
ConďŹ rming order
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Repeat your order...is that right?
Like the typical service, server will check the order again with customers before it is prepared.I expect the user (hearing-impaired people) will have more comfortable experience by using this service system.
Set One
Fruit Salad
Pumkin Soup
Steak Pasta
Browine
Medium rare
Vanilla icecream
Ranch dressing
No spicy
Extra $ 5.50 less ice serves with appetizers
Cherry Champagne
Customers can check the details of their order in
Cherry Champagne
this page. CONFIRM
NotiďŹ cation Due to the problems we observed that hearingimpaired people often overturn dishes because they were too concentrate on communicate with each other and unable to know the dishes are serving, we add the the function to notice them by vibration and flicker.Moreover, the dish will be placed closer to the center of the table.
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Hurry
Serving Serving Order
Water
Clean
Others
Hurry
Customer’s device will show
Serving Water
Mexico Clean Chicken RisottoOthers Medium Spicy, no scallion
Serving
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Serving
Order
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the dish which is serving.
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Dinning Service
We provide the speciďŹ c service for customer while they are dinning.These options shorten the communication time and improve the working efďŹ ciency.
Order
Hurry
Water
Clean
Bills
Others
Paying Bills After ďŹ nishing the happy meals, the bill will show up on the screen for customers to review it and see all details. Friendly VIP will get some other discounts.Customers are able to choose the way to pay as well.
Set One
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No.F00034578
Set One
$ 20.00
Cherry Champagne
$ 6.00
Vanilla icecream Browine
$ 5.50
Set Two
$ 22.00
Chicken Pasta
$ 11.00
Pumkin soup
$ 4.00
$ 20.00
Fruit Salad
Tax
$ 5.48
8%
Pumpkin Soup
$ 73.98
Steak Pasta Friendly VIP
Browine Cherry Champagne
$ 6.00
Vanilla icecream Browine
$ 5.50
$ 7.398
10%
$ 66.58 Credit Card
Cash