November-December 2019 Wood Industry by WIMediaInc

READER SURVEY

2019

NOVEMBER/ DECEMBER 2019

www.woodindustry.ca

The business side of woodworking

Focus on TECHNOLOGY

Grand Floors imports skills to Canada Social media policies protect your shop Design pro discipline colours within the lines

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Editor and Publisher

Kerry Knudsen

kknudsen@wimediainc.ca 647-274-0507

Associate Publisher

Steve King

sking@wimediainc.ca 416-802-1225

Contributing Editor

Mike Edwards

medwards@wimediainc.ca Art Director

Lee Ann Knudsen lak@wimediainc.ca Graphics

nsGraphic Design

The business side of woodworking

Circulation

NOVEMBER/DECEMBER 2019 Vol. 15, No. 6

circulation@wimediainc.ca www.omnidataservices.com

Features:

nspence@wimediainc.ca

Omni Data Services

Wood Industry is published six times annually, Jan./Feb., Mar./Apr., May/ June, July/Aug., Sept./Oct. and Nov./Dec., for the secondary wood products manufacturing and marketing industries in Canada.

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Focus on Technology:

Problems solved; Problems created Greening coatings and adhesives has had a cost.

Subscriptions are free to qualified participants in Canada’s secondary wood processing industry. Subscribe at www.woodindustry.ca.

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Reader Survey 2019

Opinions from Canada’s wood processing industry. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Paid subscriptions rates: $40 to Canadian addresses, $60 U.S. and foreign, $20 student rate. Please mail payment to Wood Industry, c/o 365 Evans Ave., Ste. L10, Toronto, ON M8Z 1K2 For subscription inquiries, e-mail circulation@wimediainc.ca or fax 1-866-698-9061.

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Published by W.I. Media Inc. Box 84 Cheltenham Caledon, ON L7C 3L7 © 2019 by W.I. Media Inc. All rights reserved. W. I. Media Inc. and Wood Industry disclaim any warranty as to the accuracy, completeness or currency of the contents of this publication and disclaims all liability in respect to the results of any action taken or not taken in reliance upon information in this publication. The opinions of the columnists and writers are their own and are in no way influenced by or representative of the opinions of Wood Industry or W.I. Media Inc.

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Profile:

Service and detail, stairs and floors

Grand Floors of Barrie, Ont., is a family business with a high lead conversion rate. . . . . . . . . . . . . . . . . . . . . . . . . . . 16

WOOD Editorial . . . . . . . . . . . 4 Filings . . . . . . . . . . . . . 9 Design . . . . . . . . . . . 12 Law . . . . . . . . . . . . . . 13 New products . . . 23

Bullets . . . . . . . . . . . 27 Events . . . . . . . . . . . 29 Advertisers . . . . . 29 By the numbers . . 30

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WOOD INDUSTRY 3

From the editor

Obliged to report W

e had another successful survey project this year, and we deeply appreciate the participation of those that received a survey and responded. As usual, we received a large number of appreciative comments, and those are real day-brighteners. We had a few comments (anonymous) that pointed to perceived shortcomings in the survey. Those are important, as well, and deserve a reply (public). Two respondents questioned whether we were trying to bias the survey against our competitor. The answer is no, Kerry Knudsen but every question has a bias. 11-15-19-hfpg-epilog-WoodIndustry.pdf 1 11/15/2019 11:03:20 AM

INDUSTRY NOVEMBER/DECEMBER NOVEMBER/DECEMBER 2019 2019 4 WOOD INDUSTRY

If I ask whether you like yellow better than orange, I am inviting you to show a bias. Therefore, a question is not a bias for the purposes of surveys. Bias in surveys refers to the sample, the manner of reporting or other facts pertaining to the report. But here’s a better answer. Unbeknownst to most people, the Society of Professional Journalists, Code of Ethics requires that publishers report unethical behaviour of other journalists. It says, “Journalists should : … Expose unethical conduct in journalism, including within their organizations.” The reason for this is that it is very hard for the law to hold journalists to account because of protections, so we need to police ourselves. You can read it online at www. spj.org, and click on Ethics about two-thirds down the

page. It is also linked on our home page, along with other standards. The dilemma is that if we follow the herd of ducks that ignore the Code in this matter, then we are in violation of the Code. (I know; I know – it says “should.” And virgins “should” resist seduction.) We endorse the Code. Here is an example. We asked readers whether they value original content. Over 99 percent said they do. One percent said they don’t. Since there were well over 200 responses, that one percent represents two responses. We would call them statistical perversions or statistical deviants. We would also speculate that they are not bona fide readers, either, but people with names that are familiar. Why is this relevant? Because our competitor, Woodworking, copies approximately 100 percent of its “new product” releases from itself from issue to issue, providing approximately zero original content. Therefore, with the May/June 2019 issue, all of the new product announcements were copied into the July/August issue. Of 31 new product announcements in the July/August issue, only two were different, and they were copied to Sept/Oct. The rest were from May/June. The Sept/Oct issue had 14 that ran in both May/June and July/August issues, two that also ran in the July/August issue and three that also ran in the May/June issue. Et cetera.

You can obviously check this for yourself by simply looking at past issues of Woodworking, but the upshot is that any advertiser that thinks he is getting readers because 99 percent of you read original content is being defrauded. Harsh? You bet. But if I’m lying I will get sued, and if I’m not I’m obliged to report. This is not fun, but it’s my job. Once again I would like to tip my hat to the readers of Wood Industry magazine at the end of another year. And a special thanks to Nicholl Spence with NS Graphic and Web Design, Adrian Holland with Omnidataservices. com, Mike Edwards with Edwards Media and Design and our associate publisher, Stephen King, as well as all their families, each person of which I know and cherish, for their loyalty and service to this audience. And a special thanks to my wife, my love and guardian angel, Lee Ann, for all her support. As we enter the holiday season together once more, Merry Christmas to each and every one of you, and Happy New Year. Comment at www.woodindustry.ca

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New, green coating and adhesive technology

Problems solved; Problems created Homeowners are lining up at the big-box stores to take advantage of the latest cabinetry, fixture and component sales. In a few weeks, some percentage of those once-enthusiastic redecorators will be lining up again this time to abashedly ask a professional to help them recover. Bad materials, amateur installation, and no accountability add up to losses in the thousands of dollars, and they want you to fix it. So is the technology that brought us the big-box stores a boom or a bust? The word “amateur” may be the key. How far back do you go? Have you ever heard of a Buck knife? Back in the day, the Buck knives came with a lifetime guarantee. No matter how you broke it, it got replaced. That was then. If you go to www.buckknives.com today, here’s what you’ll find: As my father Chuck Buck would say, if this is your first Buck knife, “welcome aboard.” You are now part of a very large family. We think of each one of our users as a member of the Buck Knives family, and we take care of our own. Now that you are family, you might want to know a little more about us. Dad said it best when he said, “The fantastic growth of Buck Knives, Inc,. was no accident. From the beginning, we determined to make God the Senior Partner. In a crisis, the problem was turned over to Him, and He hasn’t failed to help us with the answer. Each knife must reflect the integrity of management. If some-times we fail on our end, because we are human, we find it imperative to do our utmost to make it right. If any of you are troubled or perplexed and looking for answers, may we invite you to look to Him, for God loves you.”

INDUSTRY NOVEMBER/DECEMBER NOVEMBER/DECEMBER 2019 2019 6 WOOD INDUSTRY

This is followed by “Buck’s Forever Warranty.” Sounds like a manufacturer with convictions. Have you browsed the aisles of Ikea for a lifetime guarantee? That kind of technology is a gadget with a limited lifetime and a trip to the landfill — good luck on a guarantee. “Smart” phones, televisions and an array of consumer products fit that bill. Back in the ’80s, the newest technology included the PC — the personal computer, with designs being presented by Microsoft and Apple, among others. Those modern wonders had a whopping 64k removable drive and could deliver date over a telephone line at 300 baud. It was not long before Apple introduced its Macintosh, along with a suite of programs, along with QuarkXpress, it called “desktop publishing,” and amateur night in media was born. Anybody could be a publisher, including illiterates, juveniles, deviants and poseurs. The First Amendment and the then-newly formed Charter of Rights and Freedoms saw to it that nobody needed any sense to publish. The digital world of desktop publishing soon provided eager markets for digital imaging, and the first digital cameras came along, as did “processing” programs for images, soon to be dominated by Photoshop and Adobe’s own subsequent suite of DTP programs to include Illustrator, InDesign, and so on… Soon, the professionals had to step aside, along with their sets of protocols, and let the kids drive. Photo was followed by video, and print was supplanted by “digital.” Print, after all, costs more than most Facebook pros’ allowance. Clearly, the world of the professional is under fire, and good enough is the enemy of best.

ture the way the “old” products did, and improper application can result in a moisture-related breakdown of the products into a slippery goop. Es sent i a l ly, say s M a skel l , “green” technology leads to product breakdown because of moisture.

There is an argument to be made that the secondary wood-products industry is suffering more than its share at the hands of modern technology. According to Chris Maskell, c.e.o. of the National Floor Covering Association, a columnist for Wood Industry’s sister publication, construction projects across Canada are booming, yet the general contractors are using old scheduling protocols while the demand for new technologies has extended the time necessary for proper installation. The same can be said of renovations. According to Maskell, adhesives are the unsung heroes of installation. In flooring, they connect the slab to the floor in a critical and irreplaceable marriage. In millwork, cabinetry, and, importantly, finishing, a common problem has evolved, and new, non-VOC (volatile organic compound) adhesives and finishes cannot combat mois-

Maskell points out that VOCs are chemicals in products formerly made from bitumen, petroleum and resins. Federal regulations demanded the replacement of VOCs with non-VOC products in order for builders to win contracts under the LEED system, and the consumer press led the consumer to jump on the bandwagon and the green revolution was born. According to Maskell, the LEED system, for all its good intentions, demanded actions that led to unintended consequences. For example, compliant products needed to be produced within 500 miles of the job site on the one hand, while points were also scored for using bamboo or some other fiber instead of wood because bamboo is more “renewable.” Clearly, bamboo is rare in industrial quantities growing in Canada, so specifiers find themselves in a quandary of making up lost proximity points, sometimes at the expense of function. An unintended benefit of the old products was that some adhesives and finishes had a moisture barrier builtin. People didn’t notice that as a quality, Maskell says, until the industry ran into adhesion problems with products designed to be used at a specific moisture content or less, and the general contractors were demanding that flooring be installed over concrete that was cured, but not dried. The distinction was not obvious to the contractors, but it is obvious to flooring professionals. The fact is, Maskell says, that which once was provided by the contents of one can now requires three or four different products. The general contractors, Maskell says, really don’t know very much of what is going on. The same is true of specifiers. The products being specified are much more

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INDUSTRY 7 WOOD INDUSTRY 7

complex, yet much less strong. This has led to a paradigm shift in which project owners are demanding that schedules accelerate, so they demand shorter lead times in an environment where adhesives or finishes may take extra steps and times to get “up to spec.” Add to that an increasingly litigious environment and the cost of time and money, and the general contractors and builders started demanding that installers bear the entire responsibility both for installation on schedule, on the one hand, and accountability for material failure on the other. Essentially, green products cost more, do not work as quickly and are not as strong, leading to the obvious conclusion that professionals will be pressured by fly-bynight amateurs that can “get the job done more quickly,” by consumers that want to move in before the specified products can be properly applied. Are there any options? Sure, and they are evolving, as well. As far as specs and applications, continue to watch Wood Industry magazine, as we provide that data as it becomes available. Maskell and the NFCA are creating a Canadian association with teeth, and specs you can use to educate your customers and use as standards that can illuminate the legal and fiscal pinch-points before they

bite. As Maskell notes, transparency kills corruption. As far as the future of occupied-space construction, Maskell says don’t expect costs to go down. For better or worse, green is here to stay. We do, however, need to adjust to accommodate it. Comment at www.woodindustry.ca

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Filings WOOD Plywood producers sue over Brazilian certifications

Claims have been made against two certifying agencies that authorized 35 Brazilian plywood plants as meeting the structural grade requirements for plywood panels, according to the National Association of Home Builders in Washington, D.C. The lawsuit, filed in the U.S. District Court for the Southern District of Florida, asserts that building codes adopted throughout the U.S. require that structural grade plywood panels incorporated into the roofs, floors and walls of residential and commercial buildings meet the PS 1-09 structural standards. Tests by the Tacoma, Wash.-based American Plywood Association in 2018 and commissioned by the Plaintiffs in 2019 show that plywood panels produced in southern Brazil experience massive failure rates when tested under the PS 1-09 standard, specifically in bending stiffness and deflection tests.

Warren appointed Berenson account manager

Functional and decorative cabinet hardware distributor Berenson of Woodbridge, Ont., has appointed Steve Warren senior account manager. Warren has over 13 years serving the design and cabinet manufacturing sectors and was Steve Warren previously sales manager at hardware manufacturer Salice Canada of Mississauga, Ont., and territory manager at Bromont, Que.based cabinet maker Fabritec.

Elias receives business awards

Elias Woodwork of Winkler, Man., was the recipient of the Outstanding

Large Business Award at the recent Manitoba Chamber of Commerce gala. The Manitoba Business Awards are open to organizations of all sizes and sectors in the province, and celebrate community leaders for their accomplishments, investment in the collective well-being, and most importantly, for their commitment to building a better Manitoba. The company was also among four other businesses and organizations recognized by the Winkler Chamber of Commerce. The wood manufacturing company received the Business Excellence Award at the P.W. Enns Business Awards gala earlier this year. Led by president and operations manager Ralph Fehr, the company employs close to 350 staff at three locations in southern Manitoba.

CMA solidifies national conference agenda

The Cabinet Makers Association (CMA) has solidified the agenda for its 2020 national conference, which will be held March 4-6 in St. Charles, Ill. The conference theme is “2020 Vision: A Clear View of the Woodworking Industry” and the agenda focuses on the three sight lines of driving a car, says the CMA: looking in the rearview mirror to see where we have been, checking the blind spot to see what’s happening around us, and shifting gears to accelerate forward. Guy Bucey of Inova Guy Bucey in Guilderland,

N.Y., will kick off the conference with his keynote address about how it is important to “Stay in Your Lane” to be an effective leader. In the closing keynote address, business coach and facilitator Dominic Rubino of BizStratPlan.com and Forbes Coaches Council Member will provide attendees with a strategic road map to take their business to the next level. The agenda also includes tours of Elmhurst, Ill.-based Plus Closets and Bernhard Woodwork in Northbrook, Ill. You do not have to be a CMA member to attend this event, but the registration fee for non-members does include a one-year “trial” membership. For more information and to register, visit www.cabinetmakers.org/2020.

IDS to present future concept house

At the Interior Design Show in Toronto, Ont., Jan. 16-19, 2020, visitors can immerse themselves in the annual

IDS concept home — a multi-sensory experience of the future of living and an exploration of the role that homes can play in improving our overall well-being, according to organizers. Blending theories of spatial perception and human wellness, Hummingbird Hill Homes, VFA Architecture + Design and Victoria Taylor Landscape Architect bring will present the Reset Home. The space will be constructed to transcend contemporary design through the use of materials, textures, sounds, scents and light, impacting the way individuals live and interact within the home, the companies say.

Investors to purchase Savannah Millwork assets

Big Shoulders Capital and Iroquois Industrial Group have formed a joint venture to purchase the assets of Savannah All America Millwork and www.woodindustry.ca

WOOD INDUSTRY 9

Filings WOOD Fabrication in Savannah, Tenn. A new company, Savannah Industrial Solutions, has been formed to manufacture metal and wood products for the restaurant, food service,

healthcare and other markets. The new Savannah Industrial Solutions is an independent company and part of the portfolio of companies currently operated by Northbrook, Ill.-based Big Shoulders and Iroquois Industrial. Big Shoulders Capital finances and invests in privately-owned commercial and industrial companies in distress or special situations.

MI Windows and Doors acquires Milgard

MI Windows and Doors has finalized its acquisition of Milgard Windows and Doors of Tacoma, Wash., from Masco Corp. MI Matthew DeSoto and Milgard align culturally, complement each other’s strengths, and allow for geographic expansion of already popular product lines, according to MI c.e.o. Matt DeSoto.

Market index reveals remodeling growth

The National Kitchen and Bath Association (NKBA) of Hackettstown, N.J., and John Burns Real Estate Consulting has released the Q3 Kitchen and Bath Market Index (KBMI) report, which revealed positive findings for the remodeling industry. With KBMI scores above 50

10 WOOD INDUSTRY

indicating growth, the quarter’s KBMI of 65.4 shows sustained expansion and is consistent with Q2’s index reading of 65.7. The index can be used to gauge larger macroeconomic conditions, including consumer confidence, manufacturing and discretionary spending. In addition to the labour shortage, NKBA’s membership base — made up of professionals in Canada and the U.S. across the kitchen and bath industry, including designers, manufacturers, retailers and building/construction firms — cites rising prices of materials, size of customer’s budgets, fear of recession and labour costs as their primary concerns. With overall industry response to U.S. tariffs mixed, some members have been able to adjust to the trade issues. The majority (54 percent) of members report that tariffs have made a moderate, high or significant financial impact to their business, with manufacturers hit hardest at 59 percent. Notably, one in three members have had to raise Bill Darcy prices on products and material. The KBMI arms consumers and the NKBA’s nearly 50,000 industry members with the knowledge they need to best understand the remodeling market and economic climate, according to NKBA c.e.o. Bill Darcy.

Bürkle appoints Palmer president and c.e.o.

Kurt Palmer

NOVEMBER/DECEMBER 2019

Bürkle North America has appointed Kurt Palmer as president and c.e.o., replacing Helfried Weinzerl who is stepping down after seven years. Palmer

has over 30 years of experience in consumable and equipment distribution throughout North America, working with manufacturers in both Europe and Asia. Prior to his current role, he served as v.p. of sales for Bürkle North America, director of operations for TCT Circuit Supply, and the co-owner of TAPCO Circuit Supply.

Sicam attracts audience from 109 countries

The 11th Sicam show in Pordenone, Italy, proved how important the supplier industry is to the furniture manufacturing companies, with 8,000 visiting 600 exhibitor stands in 10 halls. This time round, the quota of international visitors was even higher than last year, according to organizers, with exhibiting companies from 32 and visitors from 109 countries. Grass from Fussbach, Austria, said its booth also reflected this internationality. Marco Müller, general manager of Grass Italy, stated the company had upgraded numerous recent innovations for the furniture manufacturers in order to demonstrate that it doesn’t stand still. Products are not only visually appealing, he noted, they also make installation processes easier – such as with the established Nova Pro Scala product and the recently introduced Kinvaro T-Slim flap system.

Toronto flagged for Ikea Canada store

Ikea Canada announced sales of $2.53 billion for the financial year ending August 31, 2019, an increase of 6.1 per cent on the previous year. The home furnishings retailer also reported 117.2 million visits to ikea. ca, representing 12 per cent growth and contributing to $261.2 million

in ecommerce sales. In-store visits represented 31 million customers, an increase of 2.7 per cent. Ikea has also announced plans to launch small urban format stores in Canada beginning in downtown Toronto, Ont., within two years.

RAIC and RAIC Foundation and was originally called the Moriyama RAIC International Prize. The prize is open to all architects, irrespective of nationality and location, for a building anywhere in the world. The winner is selected in an open, juried competition.

Dubois announces sales manager

Residential subdivision coming to Barrie

The Maple Grove, Minn.-based Dubois Equipment Company, a division of Timesavers, has named Michael Hornbraker as national sales manager. Hornbraker comes to Dubois from Sherwin-Williams Product Finishes division where he held multiple senior sales positions. In addition, Hornbraker held sales management positions at Burkle North America and Wagner Industrial Solutions. He attended Columbia College Chicago and Triton College. Hornbraker will be based in Chicago, Ill.

Barrie, Ont., is the site of a project that will include house more than 2,100 residents, according to Ontario

Construction News. The city’s planning department has issued conditions of draft-plan approval for HandH Capital Group of Richmond Hill, Ont., to allow for the construction of 327 single-detached residential units, 359 townhouse units, one elementary school, one neighbourhood park, and one mixed-use block that includes 100 high-density residential units on an 86-acre site. Subdivison servicing is expected to begin in 2020 and construction should begin in 2021.

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Hariri Pontarini wins 2019 RAIC prize

The Royal Architectural Institute of Canada (RAIC) has announced the Baha’i Temple of South America in Santiago, Chile, as the winner of

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Design WOOD Quest for order goes beyond design

Paint within the lines I

was helping a friend paint some window frames and I was surprised at her casual approach. Half of her paint went on the glass and I questioned this. “Why does it matter?” was her reply. I was stuck for an answer then, and I still Paul Epp have some trouble with it. This was back in the early ‘70s, when my demographic was enthusiastically discarding the existing rulebook and anarchistically trying to rewrite the social order. And the aesthetic and moral orders as well. Why was a bit of misapplied paint important, in the grand scheme of things? Well, for what it represented, would be the most obvious answer. With my longer hindsight, I can make the claim that we, as a species, crave order. It is generally important to us that our built environment is orderly, that walls are flat and square, floors and tabletops are level, for instance. This seems to comfort us, or satisfy an innate craving. It’s probably atavistic and reflects a subconscious belief that an orderly world will contain its risks more effectively. Of course, we crave surprises and diversity as well. That’s the part that sets our blood in motion and makes us feel that life is worth living. But chaos

12 WOOD INDUSTRY

without a foundation of order is probably not what we want, at least not now, 50 years later. Another answer is that attention to detail is evidence of caring. We care for each other, as parents do for their children and then eventually, children do for their parents. We care for our friends and they, in turn, care for us. Caring is a great social good and we are immensely reassured by its presence and we rely on it to give our lives stability and comfort. It’s a great material good as well. We want our boots to keep the water out, and our gloves to keep our warmth in. We want our (flat) walls to do the same, keep us at a comfortable temperature. If the doors of our car close with a satisfying little click, rather than a scraping thud, we are reassured that it will not leave us to walk, somewhere before our destination, despite the fact that the doors have nothing to do with the critical mechanical functions. But if someone cared enough about the doors, then they probably cared enough about the engine. We want our goods to be well-made and we look for little indicators to inform us of this. Part of this is culturally driven and, of course, culture is formed by external forces as well. I have found it interesting to observe that certain countries have stronger traditions of doing a careful job, when it comes to the built environment. The Scandinavian countries are a good example. And Germany. If something gets built, it’s done well. We’re not likely

NOVEMBER/DECEMBER 2019

to find paint sloppily encroaching on the glass there. I find it very satisfying, but is it evidence of cultural rigidity that may be social as well? Building things in Japan is very carefully attended to also. In contrast, some of the tropical countries have a much more casual approach when they make things. I’m thinking now of Southeast Asia or the Caribbean. It might be that where the weather is comfortable, there is less reason to be careful with the details. Reflexively, I’m much more accepting of a different standard of workmanship when I am where it is warm. We seem to be orthodox creatures, accepting and supporting the prevailing social and cultural norms. We are casual when our neighbours are and in turn, stricter when this reflects our environment. What does this teach us as designers? That’s another good question. Part of our role in that profession is as a kind of gatekeeper, ensuring that things are made well. We specify how things are to be done because we know that this will have a bearing on how they will look, and what gets seen is what gets evaluated. Painting within the lines is part of our job. Sometimes we are expected to act with carefree abandon, but usually this spontaneity is only made possible by a foundation of solid order and discipline. And that means that our paint isn’t wider than the mullion under it. I feel like I’ve made some progress, but I’m still trying to figure this out. Paul Epp is professor emeritus at OCAD University, and former chair of its Industrial Design department. Comment at www.woodindustry.ca.

Law WOOD A new workplace policy to enforce:

Social media S

ocial media has had a profound impact on our lives and that impact has extended beyond our personal lives and into the workplace. Just a few years ago, social media was considered a leisure activity and distraction to be avoided at Joe Figliomeni work. Today, organizations use social media to further their strategic objectives and gain a competitive advantage — they advertise job openings and scout new recruits on LinkedIn, rely on Facebook forums to engage and communicate with their customers, and update Instagram to promote new products and flash sales. The prevalence of social media in our lives and in the workplace means that it makes sense for organizations to develop a social media policy to mitigate the potential risks associated with social media’s power to facilitate the quick and irretrievable exchange of messages, information, audio and video. Many employees don’t see a connection between their social media presence and their jobs. This is particularly true when employees are online outside of work hours. For most, the perception is that if they are “off the clock,” they ought to be entitled to do what they want, say what they want and share what they want, without any regard for what their employer might think. To some

extent that’s true; generally speaking, an employee’s off-duty conduct ought not to be of concern to the employer, unless there is a real and material connection between the offduty conduct and the workplace. Some recent Canadian case law highlights the point that, where an employee’s social media activity negatively impacts the employer’s business in a real and substantial way, the employer is usually justified in administering some form of discipline, which can be anything from a written warning to termination of employment. Discipline has been found to have been warranted in circumstances where one employee posted offensive comments on a social media site, which upset his colleagues and led to disruptions in the workplace and conflict among the workforce. In another case, where Facebook comments made by an employee disparaged the company’s main customer, the company’s decision to terminate the offending employee for just cause was approved and upheld. Of course, the level of discipline imposed ultimately depends on the severity of the employee’s conduct and on the circumstances of each case. There is also an emerging number of cases where employees are demanding that their employers implement measures to protect their individual privacy and reputational concerns. For instance, employees are entitled not to be harassed by their employer’s customers and employers should be implementing measures to protect their employees from being identified publicly in disparag-

ing remarks or reviews posted to the organization’s social media sites and such public forums as Google. In light of these and other potential risks, it is imperative that organizations have a clear and well-written policy to mitigate the potential damage and liability associated with the use of social media. A well drafted social media policy will: • Inform employees about the organization’s expectations with respect to using social media accounts, both during and after work hours • Make it clear that the prohibition against bullying and harassment in the workplace is equally applicable outside of the workplace and that cyberbullying and comments that are discriminatory will not be tolerated • Warn employees to use caution and good judgment as their personal online presence may have implications for the organization’s public reputation • Reinforce the organization’s confidentiality and privacy obligations with a reminder that all employees have a duty to protect the organization’s confidential information, which includes trade secrets, supplier, and customer information • Identify a person within the organization that all employees can contact and report to if they have any questions or concerns related to social media and the company’s social media policy. Like any workplace policy, a social media policy must be made known to employees and be consistently enforced. The policy must also be enforced in a consistent and timely manner, with appropriate discipline imposed whenever the policy is breached. Joe Figliomeni is a commercial litigation lawyer at Lawrences Lawyers, Brampton, Ont. Comment at www.woodindustry.ca. www.woodindustry.ca

WOOD INDUSTRY 13

MILAN WELCOMES THE WORLD Xylexpo 2020 prepares to open doors

expo, “The decision of many companies to come to Milan witnesses to the effectiveness of an exhibition that we want to focus more and more on the quality of the solutions on display, on the most advanced technologies, on real integrated systems. Xylexpo will show the woodworking business and furniture production under a new light, following the momentous change of Industry 4.0.” The year 2018 was a good year for wood and furniture industry technologies in Italy, according to Acimall, the Confindustria member association that represents industry companies, closing with domestic production at €2.514 billion, up by 10.6 percent from the previous year.

Officials participating in the WMS draw for two Canadian Xylepo trip winners included Pierangelo Borroni, James Johnson, Giancarlo Bontempo, Kerry Knudsen, Aldo Zaffaroni and Matteo Picariello.

The Italian Trade Commission based in Toronto, Ont., and Acimall, the Italian woodworking machine manufacturers association, in partnership with Wood Industry magazine, also announced two Canadian winners for a trip to Xylexpo 2020. Lucky winners were Lisa Gudmundson of Brown & Rutherford, and Paula Goulding, Liveedge Lumber. Congratulations to both! Preparations are now in full swing for the next edition of Xylexpo, the biennial international exhibition of woodworking technology and furniture industry supplies to be held at FieraMilano-Rho from May 26-29, 2020 in Milan, Italy. Some halls will host companies specializing in the production of panel processing machinery and tools, surface finishing and the related products, hardware, semi-finished materials and supplies; other halls will be dedicated to panel and solid wood processing machinery and tools, primary operation equipment and tools, semifinished materials and complementary accessories. According to Lorenzo Primultini, president of Xyl-

14 WOOD INDUSTRY

NOVEMBER/DECEMBER 2019

Photos from Xylexpo 2018

The result was the best in the past ten years, the association says. Also in 2018, the Italian industry achieved an export value of €1.721 billion (8.2 percent over 2017) mostly in the European markets, accounting for approximately 70 percent of total export, and in North America, mainly in the U.S. The sales trend in the Italian domestic market in 2018 was close to €800 million, 16.4 percent more than in 2017 and double that of 2012.

WMS 2019 WRAP

Wood processing show provides fresh looks The biennial Wood Machinery and Supply Conference and Expo (WMS), recently held in Mississauga, Ont., featured 75,000 square feet of exhibit space and more than 175 exhibitors, including Wood Industry. More than 4,500 attendees from all 10 provinces and two territories took in the event, according to show organizer CCI Media. Those attending the event included professionals involved in furniture and cabinet manufactur-

ing, architectural woodworking, flooring and windows. WMS 2019 also saw visitors from 34 countries outside of Canada. On display were cabinet hardware, closet, garage and home organization products, panel processing machinery, CNC and solid wood processing machinery, cutting tools, sanding and finishing products and dust collection systems. The next WMS will be held November 4-6, 2021.

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WOOD INDUSTRY 15

PROFILE:

GRAND FLOORS, BARRIE, ONT.

TRANSPARENCY, KNOWLEDGE, PERFECTION

SERVICE and DETAIL take STAIRS AND FLOORS past the FINISH LINE Wood cabinets, millwork and furniture all require craftsmanship and attention to detail to satisfy consumers, whether residential or commercial. But what about putting the icing on the cake with a gorgeous set of hardwood floors and staircases? Enter Grand Floors of Barrie, Ont., a family business that specializes in remodelling staircases down to the trim, rails, spindles and treads, along with matching hardwood flooring. The finishing shop at the back of its retail showroom and warehouse testifies to the in-house skill it can offer to either new builds or to heritage home restorations. Installation work on residential projects — the majority of the company’s business — does have its challenges, according to oper-

16 WOOD INDUSTRY

NOVEMBER/DECEMBER 2019

ations manager Diana Pique. “They might still be renovating upstairs or downstairs and trades are going to be walking up and down. “So, my job is to plan the project properly with their subcontractors or whoever they have hired as well, so that people aren’t walking on what we spent four weeks working on.” Pique has learned the business on the job as one of four children of the Grand Floors founders and owners, Gregory Olszewski and his wife Teresa. Pique brings skills from a formal business school education to the company to provide project management, customer service, layout and design consulting. Her brother Simon has a role in web development, financing and accounting, along with a sister, Karina, who is engaged in customer retention and callbacks. Gregory’s path to founding the business started in his home country Poland in 1979 after a back injury laid him up. While recovering, he worked as a driver for a construction contractor and learned the ins-and-outs of running a sanding and finishing business before starting one himself there with six employees. Fast-forward to 1988 and Olszewski founded Grand Floors in Scarborough, Ont., this time with five employees sanding, finishing and installing floors. The next year he moved Grand Floors to a 1,200 square foot outlet in Barrie’s Cedar Point Plaza, along with three of the staff.

“The first visit and talking to the customer is the most important part of their decision. Transparency, knowledge, perfection — that is what we try to achieve.”

“In 1994 we moved to a 5,000-square-foot building at 110 Saunders Road,” says Olszewski. With five employees then and himself, “I simply replicated what I had in Poland.” At this point, the business started to offer prefinished hardwood and began specializing in custom mouldings, stairs, railings and trim. Olszewski learned innumerable skills that he brought with him to Canada. One skill was the artistry of herringbone parquet flooring. Although herringbone parquet has died with time; Olszewski still prides himself on his abilities and the experience that has led to the mastery of the trade. He is also capable of installing, re-sanding and refinishing older floors — all of which stand in good stead when providing estimates to homeowners today. The 110 Saunders Road location was soon outgrown by the business, so its current 15,000 square foot facility at neighbouring 74 Saunders Road was added in 2011. “Both locations faced Highway 400 because that is the best advertising you can get for commuters,” Olszewski says. However, the smaller of the two facilities was closed due to the effects of the recession and cheap imports. “In 2009 we decided to close down because there was obviously mass production in China,” he says, “so we started

to outsource a lot of things. The cheaper products were really in demand, and we decided to close a division and keep it more custom rather

than mass producing.” Marketing the business goes far beyond expresswayvisible signage, according to Pique. Whenever a client or prospect visits the website, a chat window opens up and is answered by Sue Szymanksi of customer service. “Our conversion rate with this strategy is about 60 percent — Sue responds right away.” The company employs online advertising, as well as a strong presence on the social media platforms Houzz and Pinterest, to drive traffic to its website. Like many businesses, Grand Floors relies on word of mouth from its established clientele. “About 80% of our business is word of mouth because we have been here since 1988,” says Pique. “We are very well known.” When called on the phone, the company tries hard to get back to the customer within a couple of hours, if it can’t respond immediately. “Most people don’t talk on the phone anymore,” adds Pique. “Texting is so popular — I am texting more than I speak to contractors and customers.” Continued www.woodindustry.ca

WOOD INDUSTRY 17

Maria Van Den Elzen, a finisher at Grand Floors for 12 years, reflects the knowledge on display at the company. According to Van Den Elzen, she works mainly with oak or maple species of wood, and occasionally walnut, for staircase finishing. “It just depends on what the customer prefers,” she says. “Usually the customer wants to match the flooring. If the floor is oak, they will choose an oak staircase. If the decision is financial, they will choose maple or, if they like the look of maple staircase more, we will accommodate that of course. “For instance, it is very unusual to have a maple floor with an oak staircase.” Paints, stains and coatings have changed quite a bit over the years, she notes. “They obviously shift with whatever colours are featured from year to year. Right now, it is natural looks and greys that are very, very big.” All over the wood industry, there is more and more emphasis on the use of eco-friendly products, including stains. “The ones we have from Bona are derived from pine trees since they are a bit better for the environment,” says Van Den Elzen. “Coatings have changed to become more water-based and more friendly to the environment as well, compared to say a polyurethane- or a lacquer-based product.” On a floor or stair tread surface, for example, one stain layer and four coats of a water-based coating might be applied in the Grand Floors finishing shop, for a total of five layers. “However, because the colours are changing so much sometimes we have to do a double stain application,” says Van Den Elzen. “That means there will be two stains and four coats on the stairs. On the floor, there will usually be five coats.” The client sometimes asks for changes during a project, so that if there is a dog in the home, an extra protective coat might be requested. “There is absolutely nothing out there when it comes to dog-scratch proofing for hardwood,” she cautions. “But overall, we try to accommodate for

18 WOOD INDUSTRY

Maria Van Den Elzen, a finisher at Grand Floors for 12 years, reflects the knowledge on display at the company. She is equally at home working with oak or maple species of wood, and occasionally walnut, for staircase finishing.

younger children and for pets. We keep that in mind.” When floor treads, spindles, railings or mouldings simply can’t be worked on in the shop, the company has skilled people to do finishing and refinishing on-site, she adds. The importance of having the finishing shop is ultimately to convenience the customer, in addition to quality control. Olszewski notes, “the majority of our competitors produce staircases unfinished. Then you would have to provide a separate stainer and finisher to come into your house to complete the staircase. In which case the customer has no access to the staircase for a week’s time for it to cure. Our way they can also use their staircase right away. By having greater curing times we are able to apply four coats of finish where traditionally on site we would only be able to apply maybe two. “What Maria is doing in the back is we are conveniencing the customer by prestaining everything. The customer can come in and select the colour or

NOVEMBER/DECEMBER 2019

sometimes we will match the colour.” By the early 2000s, the latest trends in the flooring industry affecting Grand Floors were engineered hardwood and laminate. These new options opened up a new price point to the client as well as more user-friendly options when it comes to DIY home renovations, the company says. In the early 2010s, the business introduced high-quality vinyl, cork, and ceramic tiles to its offerings. So, if hardwood isn’t an option because the homeowner’s dog is too big, the company can provide alternatives. Treating all customers with the same high level of service is important to the company. According to Pique, “any small repair we service the same way as the big projects in Muskoka or other monster houses we have worked on over the years.” Grand Floors projects typically run between $500 and $50,000. If a custom home builder is involved, the company will do one building project at a time. With that philosophy, it has found that

Grand Floors founder Gregory Olszewski (left), operations manager Diana Pique and Sue Szymanksi of customer service in their extensive showroom. The family business has everyone rolling up their sleeves to satisfy the desires of clients.

builders are comfortable with referring their customers to Grand Floors. “We look after the builder,” says Pique. “Picking the product with the client and making sure it is the right product fit for the specification of what the builder is building. “Maybe they have radiant heat, or it is only a three-season area. Then we quote it and we work under the builder. The builder is trusting that we are going to host the client in our showroom and give them the service and information they need to make a decision. I don’t feel that our services are needed in a full-blown subdivision.” Olszewski has been in the industry long enough to have watched building trends and identify areas of growth for his family’s business. “The trend is to cater to the convenience of the customer — especially with the area we are located in. All of those subdivision homes that have already gone up. “Now we are approaching that 20year cycle where people are refurbishing their homes.” Pique points out that there aren’t

THEwho ULTIMATE a lot of trades can do sanding and finishing,WOOD skills atSCREW the core of the Grand Floors business that have been imparted to contractors and staff by Screw Picture her father. Specifically engineered for She uses the example of a customer manufacturing and frustrated by shoddy cabinetry workmanship, solid wood furniture where a builder “messed up” on her home, then hired a third party to “clean the mess up for the builders.” Wood-Maxx Logo WOOD-MAXX Whoever was hired didn’t have exinc perience, according to Pique. “It was 519-279-4044 like they hired a shoemaker to change an engine.” sales@wood-maxx.ca Pique walked the customer through drop by boothcould 1084do at to therectify WMS what Grand Floors her situation after2017 she had already spent several thousand Purchase Wood-Maxxdollars. product“Iat spoke to her and the showed her show what we were going to do step-by-step. She and receive 20% off list price said, ‘now I understand.’ The other people had simply rushed and made Distributor inquiries welcome mistake after mistake. “The first visit and talking to the customer is the most important part of their decision. Transparency, knowledge, perfection — that is what we try to achieve.”

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WOOD INDUSTRY 19

READER SURVEY

2019

This year’s survey garnered over 220 replies. Thanks, again, to all respondents. A top point of interest to me, as noted in this issue’s “From the editor,” was that 99 percent of you said you value original content. That is significant, and should be a lesson to ALL media, especially social media, in which stealing ideas to prove you have none is actually accepted. Demographically, 48 percent of you are owners, with another 19 percent administrative, 16 percent production managers and 13 percent in sales. Over

Do you trust Wood Industry magazine?

NO 4% Do you value original content?

NO 1%

YES 99%

YES 96%

Does social media represent a business value?

YES 47%

INDUSTRY NOVEMBER/DECEMBER NOVEMBER/DECEMBER 2019 2019 WOODINDUSTRY 20 WOOD 20

NO 53%

40 percent work in shops with 5 – 24 employees, and

29 percent have 1 – 4. This means 70 percent of our audience works in shops of fewer than 25 employees. The split between companies that serve primarily a commercial market vs residential is just over 38 percent that do over 75 percent of their business in commercial, while 23 percent of you do 0 – 5 percent commercial. About 20 percent do 5 – 20 percent of their output for commercial customers, and the others split pretty evenly. On purchasing, 60 percent of you buy from a distributor rather than direct from the manufacturer, and the top two reasons for buying are product availability (48 percent) and price (27 percent). Nearly 65 percent of you say you do not look out-

Does social media represent a business threat?

NO 57%

YES 43%

Do you use social media for recruiting or retaining labour?

YES 29% NO 71%

side Canada for trade shows because local events serve your needs. Social media remains an obstacle for Wood Industry readers, with 39 percent of you saying you do not use social media to promote your business; 29 percent of you do, but are not sure if it’s working, nine percent say the return is below expectations and 3 percent say the return is very poor. For your trade information, 85 percent say you do NOT want magazine companies pushing digital content to you on a daily basis, and 91 percent do NOT want magazine companies collecting and using personal data. This is something Wood Industry consistently promises we will not do. Continued

Have you updated your workplace employment contract to include a reference to cannabis?

YES 34% NO 66%

Where do you buy products from?

DIRECT 40% DISTRIBUTOR/ DEALER 60%

www.woodindustry.ca www.woodindustry.ca

INDUSTRY 21 WOOD INDUSTRY 21

Do you travel to trade shows outside of Canada because local events don’t serve your needs?

NO 64%

YES 36%

For staffing, 71 percent of you do NOT use social media for hiring production labour; 45 percent of you hire primarily based on a few years of experience, 40 percent based on character and spatial intelligence, 37 percent based on being young and teachable and only 10 percent based on a college certificate and 5 percent based on a university degree. Nearly 60 percent of you said the secondary industry is on a growth trend, but 20 percent of the potential respondents skipped the question, which ruins the margin-of-error calculation. Our bad. We should have included “don’t know” as a choice.

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Importantly, 96 percent of you said you trust Wood Industry. At that level, the remaining four (4) are either deviants or perversions, as described in the “Editor’s Comments.” In this level of a global media credibility crisis in the free world, this is pure gold. It means we continue to do the hard work and you know it. We don’t use these surveys for sales purposes, but we feel it is important that suppliers, especially four percent of them, see what you said. I would speculate that we have earned this level of approval directly because we have stood up for our readers’ interests, even when it meant outright war. Maybe somebody else out there should survey that. If I sound irked, I intend to. Unlike social media, my name, my address, my phone and my email address are published on the masthead. Credibility in information is crucial. Lack of it is fatal. For freedom, for education, for society and for industry. That we should even need to say it is a tragedy. Comment at www.woodindustry.ca

INDUSTRY NOVEMBER/DECEMBER NOVEMBER/DECEMBER 2019 2019 WOODINDUSTRY 22 WOOD 22 F4_kappa590_Wood-Industry_4,625x7,5inch_CA-ENG_4c.indd 1

19.11.2019 14:48:48

WOOD

New Products Cast iron piston air compressors

CR Range air compressors from Atlas Copco are a line of durable single and two-stage cast iron piston compressors said to combine reliability and maximum productivity for demanding applications. The line offers a variety of customization options including auto drain, after cooler, low oil level switch, TEFC motor, NEMA4 control panel, pressure-lubricated pump, and simplex and duplex configurations. Technical specifications include working pressures from 100 to 175 psig and flow capacities up to 72 cfm. Single stage units are best for low demand applications up to 135 psi, while two-stage units can meet higher demands, offering pressures up to 175 psi, with higher duty cycle pumps. All models come equipped with an electric drain, belt guard aftercooler, and low-oil level switch; the 10 and 15 hp models also come equipped with head unloaders. The TN4 configurations also come with a TEFC motor and NEMA4 control panels. www.atlascopco.com

Non-marring, free-spinning power tools

The Crescent Apex industrial u-Guard series of non-marring covered tools provide protection and

control on the jobsite. The patented tools allow the user to grab directly onto the drive tool while it spins freely inside the covers, increasing fastening control and significantly reducing contact from the rotating tool. The series includes bits, bit holders and nutsetters and is available for purchase individually or packaged in the alphaCase bit storage case. The products are applicable for construction and shop users, where working near finished paint, cabinetry, door frames, light fixtures or other final finishes is always a risk. Rework can account for up to 5 percent of a total job cost, the company says. One slip with a traditional bit can scratch or mar the finish, leading to more work and more expense, it adds. The unitsâ&#x20AC;&#x2122; non-marring cover is said to protect against scratching or damages and the thin wall maximizes access for tight spaces. www.apextoolgroup.com

Biodegradable edgebanding with LEED option

on furniture. The product is available in thirty-eight solid colours in standard edgebanding sizes while custom colours are possible. www.ramsindustries.com

Handheld vacuum

The Nemo battery-powered, handheld vacuum sucker from Eurotech is a mobile, electric device that can attach itself to most surfaces. It achieves a holding force of up to 170 kg, allowing to move and securely place down the material. The suckerâ&#x20AC;&#x2122;s vacuum meter has a red/green area used for monitoring. A vacuum pump integrated into the handle creates the required negative pressure. Once the pump reaches the safe negative pressure, it is switched off. If the vacuum in the suction device drops, the pump automatically switches on again. The tool is designed to minimize the risk of damaging expensive material, maximize productivity and reduce the physical workload involved. www.etvac.com

Gantry-style CNC routers

Rams Industries has introduced a plant-based edgebanding option to Canada. With a proprietary and patented edgebanding resin formulation, BioEdge is petroleum-free, non-toxic, food safe and enables manufacturers to qualify their furniture components in LEED-certified building projects. The product is made from sustainably and renewably sourced sugar cane, is at least 85 percent biodegradable, and can be discarded in designated composting facilities. The product runs on standard edgebander equipment requiring no special tooling and is stable

With enough production capability for a three-shift factory, ShopBot PRSalpha series gantry-based CNC routers use advanced technology for CNC cutting, drilling, carving and machining. The series delivers transit speeds of 1800 ips and cutting speeds of up to

600 ipm. Said to be easy to configure and re-configure, learn and use, the CNC routers deliver affordable, fullwww.woodindustry.ca

WOOD INDUSTRY 23

WOOD

New Products production performance in digital fabrication of wood, plastic, aluminum, and other materials, for the traditional shop-size and larger. The CNC gantry tools are available in 96 x 48, 96 x 60, 120 x 60 and 144 x 60 in. configurations. Closed-loop Vexta alphaStep motors are fitted with low-backlash, tapered-hob gear heads on all three axes (two on the X axis) and the alphaStep system monitors motor shaft positions to maintain synchronization between signal and motion. Linear bearings on the moving gantry and hardened steel rails for the x-axis provide for a step resolution of .0004 in. and positional accuracy of Âą.002 in. There is reliable rack-and-pinion power transmission on each axis, it adds. Cutting speeds are up to 600 inches per minute (depending on cutting bit and material) and transit speeds are up to 1,800 inches per minute. www.shopbottools.com

24 WOOD INDUSTRY

Hinges tackle variable conditions

1,500 mm; maximum door width of 600 mm; and, minimum door thickness of 23 mm. www.sugatsune.com

CNC router automated panel processing cell

Model HES3D-90BL hinges from Sugatsune suitable for furniture and cabinetry tackle applications where heat and humidity can fluctuate. Hinge leaves separate so the door can be removed during installation or refinishing. Three-way adjustment allows vertical, horizontal and depth adjustment during and after installation. Specifications include: 198 g weight; 90 Ă&#x2014; 45.3 mm dimensions; load capacity (kg/pair) is 12/2 pcs, 16/3 pcs; maximum door height of

NOVEMBER/DECEMBER 2019

The S-Series CNC router automated panel processing cell from C.R. Onsrud is said to combine top-ofthe-line CNC machinery with advanced material handling and labeling systems to decrease the cost

per part, eliminate unnecessary steps within a workflow process, reduce direct labour and optimize ma-

chinery usage. Standard series features include: 18 hp spindle (S6); 24,000 maximum rpm; Fanuc 0i control; 12-position tool management; vacuum holding; and, manual material handling. Optional series features include: 24 hp spindle (S6); Osai OPEN control; two 12-position tool management capability; mechanical holding; and, automatic infeed/outfeed material handling. https://cronsrud.com

Double-wall metal drawer slides

and functional look, the company says. The modular system is said to offer quality, stability and smooth running, as well as ease of opening, outstanding running properties, minimal drawer deflection and reliability. The 186and 250-mm drawer slides join earlier releases of 63-, 90- and 122-mm versions. From the front fastening to the back-panel connection and the integrated tilt angle adjustment â&#x20AC;&#x201C; everything is flush-fitting and matches to provide a harmonious, elegant impression, the company says. Silver, Ice and Stone colour options are available. www.grasscanada.com

Modified timber meets joinery needs

The Nova Pro Scala double-wall metal drawer slides from Grass display striking lines, right angles and small radii to provide a timeless, technical

Modified timber from Lignia produced for architects, designers and other professionals is said to be a durable real wood that delivers beauty, high performance and sustainability through a unique modification process. The product, also called Lignia, starts out life as a softwood (radiata pine) from FSC-certified managed

plantations, and is modified in the companyâ&#x20AC;&#x2122;s manufacturing plant to give it the appearance and properties of hardwoods. Using proprietary grading rules, the company is said to ensure the wood used is carefully selected from large-diameter pruned logs which are cut to produce heartfree boards free of warp and with minimal surface defects. Classified as small movement, the modified timber has many applications and is suitable for decking, flooring, cladding and general joinery such as doors and window frames. The product comes with a 50-year warranty against rot and fun-

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New Products gal decay in above-ground uses and matches or even exceeds in some categories the performance of hardwoods such as ipe or European oak, the company adds. www.lignia.com

Dowel system provides assembly without tools

Cabinets, closets, millwork and furniture are applications suitable for the Lockdowel dowel system. Operations can

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save money by switching to the tool-less assembly system since it does not require new software, hardware or processes. With the dowel component system, shops can immediately start saving 60 percent in assembly labour cost and begin to offer RTA flat packing to save shipping costs, the company says. www.lockdowel.com

Cleaner ensures panels free of dust, chips on both sides

The Black Bros. 495 Panel Cleaner ensures that the substrate is free on both sides of any dust or embedded chips prior to gluing or coating. The unit helps maintain a consistent, high-quality bond and reduces scrap in laminating, finishing or veneering operations, the company says. Models range in sizes from 38 to 74 in. brush lengths and use 6 ½ in. diameter tampico fibre brushes that are said to provide a vigorous, deep and thorough cleaning to both the top and bottom of the panel surface. The compact design, with hoods enclosing the entire brush, facilitates a highly efficient airflow system for maximum dust pickup and better conformance to safety and health regulations, the company adds. Variable feed speeds range from 40 to 120 fpm, the upper elevator range is from 0 to 4-1/2 in. and the minimum part length is 12 in. www.blackbros.com Available in HVLP, LVLP & Conventional Spraying Technologies

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Bullets WOOD The total value of building permits issued by Canadian municipalities was $8.3 billion in September, up 2 percent over September 2018. —Statistics Canada

In 2017, there were 1,114,740 active entrepreneur enterprises in Canada with one or more employees. Of those, 64.6 percent had four employees or less. —Statistics Canada

Total investment in building construction in Canada increased 1.4 percent in August to $15.5 billion, with gains in both the residential (1.8 percent to $10.6 billion) and non-residential (0.5 percent to $4.9 billion) sectors. —Statistics Canada

Electric vehicle sales in Canada and Australia reached all-time highs in 2018, with 44,175 and 1,352 sold, respectively. Elsewhere, EV sales reached 1.2 million in China, 360,000 in the U.S. and 3,682 in New Zealand. —Nielsen/Electric Mobility Canada

National home sales in Canada were unchanged from September to October 2019, however, activity was up 12.9 percent year-over-year. —Canadian Real Estate Association

In September 2019, the total Brazilian exports of wood-based products (except pulp and paper) decreased 21.6 percent in value compared to September 2018, from $269.6 million US to $211.3 million US. —ITTO

Homag order intake from the furniture industry dropped by 12.8 percent for the first nine months of 2019. —Durr Group

The trend in Canada’s housing starts was 218,598 units in October 2019, compared to 207,809 units in September 2018, an increase of percent. —Canada Mortgage and Housing Corporation

Biesse Group reported sales of €344.2 million in the first six months of 2019, a 3.5 percent decline compared to €356.6 million in the same period last year. —Fordaq

For the month of October 2019, China’s imports and exports fell by 10.2 percent and 1.3 percent, respectively. —General Administration of Customs of the People’s Republic of China

Real U.S. GDP increased at a 2.0 percent in the second quarter of 2019. Overall, 14 of 22 major industry groups contributed to growth, including professional, scientific and technical services, the leading contributor that increased 7.4 percent. Real estate and rental and leasing, the second leading contributor to GDP growth, increased 2.6 percent. —U.S. Bureau of Economic Analysis

In 2017, electricity consumption in Iceland was 54.4 megawatt hours per capita in 2017, the highest level of any country. Canada placed seventh at 14.3 megawatts, just above Luxembourg and below Finland. —IEA Atlas of Energy The size of the global wood pellet market for 2019 was valued at over $8.5 billion US and is estimated to exhibit over 10 percent compound annual growth rate from 2019 to 2025. Over 22 million tons of wood pellets were shipped globally in 2018, up 21 percent from 2017. The U.S., Canada, Vietnam, Latvia, and Russia accounted for 69 percent of global exports in 2018. —Global Markets Insights

The Canadian Commercial and Industrial Machinery and Equipment Rental and Leasing Services Price Index increased 0.6 percent in the second quarter, following a 0.1 percent rise in the first quarter. Rental prices for construction, transportation, mining and forestry machinery and equipment were up 0.3 percent, while prices decreased 0.1 percent year-over-year. —Statistics Canada Total household debt in the U.S., including mortgages, auto loans, credit card and student debt, climbed to $13.95 trillion US in the third quarter of 2019, eclipsing the debt level at the height of the great recession in Q3 2008 by $1.28 trillion US. —Federal Reserve Bank of New York

Swedish sawmills delivered 7 percent less softwood lumber to European destinations in the first eight months of 2019. By contrast, deliveries to Africa (up 12 percent) and North America (up 29 percent) increased significantly. —Fordaq Continued

www.woodindustry.ca

WOOD INDUSTRY 27

Bullets WOOD The European economy is forecast to grow for the seventh year in a row in 2019 with expansion set to occur in every country. The pace of growth is forecast to be fastest in Ireland at 5.6 percent, followed by 5.0 percent in Malta and 4.6 percent in Hungary. Italy is expected to experience the slowest growth at 0.1 percent. —Statista The Canadian luxury apparel market will increase by 18 per cent from 2019 to 2023 to $3.2 billion. Last year, the luxury apparel market grew by 6.5 per cent versus the 1.8 per cent growth for the total apparel market. —Trendex North America Some 72,000 rental units were under construction across the country in the past quarter, up by more than 12,500 from a year ago, double the level of five years ago and almost five times the amount that was being built a decade ago. In addition, more construction on rental units is happening now than over the past 30 years. —CMHC The U.S. trade deficit with its global partners contracted to $52.5 billion US in September. August’s shortfall was just over $55 billion. —U.S. Department of Commerce Since the Berlin Wall fell 30 years ago, monthly disposable income in historic Western Germany averages €3,617 vs. €2,862 in the old East Germany, unemployment is close to 4.8 percent in the West as opposed to 6.9 percent in the East, and the West’s per capita GDP sits at €42,971 vs. €32,108 in the East. —German Federal Statistical Office The cumulative value of wood product exports by Vietnam in the first three quarters of 2019 was $7.52 billion US, up nearly 18 percent over the same period in 2018. Exports to Canada represented $128.6 million US, an increase of 11 percent. — Vietnam Department of Customs, Ministry of Industry and Trade Exporters of wooden kitchen furniture to Japan include the Philippines and Vietnam which accounted for 44 percent and 41 percent respectively of all August arrivals. Of the ¥1.44 billion market, Canada accounted for ¥4.7 million, less than half a percentage point. —Japan Ministry of Finance

28 WOOD INDUSTRY

NOVEMBER/DECEMBER 2019

The number of Canadian job vacancies in the first quarter was 506,000, up 44,000 (9.6 percent) from the first quarter of 2018. Over the same period, the job vacancy rate rose 0.2 percentage points to 3.1 percent, the fourth consecutive quarter over 3.0 percent. This was the 10th successive quarter with a year-over-year growth in both the number of job vacancies and the job vacancy rate. —Statistics Canada There were 7 million job openings in the U.S. at the end of September, making it the 19th straight month in which there were more job openings than seekers. —U.S. Bureau of Labor Statistics Total U.K. tropical wood product imports in the first half of 2019 were up 13 percent to 312,000 tonnes. The largest increases were seen in mouldings and decking, 56 percent ahead at 6,900 tonnes, flooring up 42 percent to 1,500 tonnes, sawn timber up 20.6 percent to 36,000 tonnes, wood furniture up 15.4 percent at 108,620 tonnes and plywood 13.8 percent at 104,000 tonnes. —ITTO U.S. job growth slowed in September to 136,000 new jobs added to the U.S. economy, compared to 168,000 positions created in August. The unemployment rate dropped to 3.5 percent, the lowest rate of unemployed Americans recorded since December 1969. —U.S. Bureau of Labor Statistics Housing starts in the U.S. jumped 12.3 percent to 1.364 million units last month, the highest level since June 2007. —U.S. Department of Commerce In the 2019 Global Competitive Report, a competitiveness index, shows that Canada has dropped in the rankings for the second year in a row to 14th in the world. Over the past year, 41 economies have become less competitive, including five of the G7 economies — U.S. (in second place, passed by Singapore), Japan, Germany, United Kingdom and Canada. —World Economic Forum In 2018, personal income increased in 3,019 counties in the U.S., decreased in 91, and was unchanged in 3. Personal income increased 5.7 percent in the metropolitan portion of the U.S. and increased 4.8 percent in the nonmetropolitan portion. —U.S. Bureau of Economic Analysis

Events WOOD Jan. 10 – 13, 2020 Domotex Hannover, Germany www.domotex.de Jan. 13 – 19 IMM Cologne, Germany www.imm-cologne.com

WOOD

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Jan. 27 – 30 The International Surface Event (TISE) Las Vegas, Nev. www.intlsurfaceevent.com

Nuvo Concept www.nuvoconcept.com....................31

SCM Equipment Finance www.scmgroup.com.........................25 ShopBot Tools www.shopbottools.com ...................11 Sugatsune Canada www.sugatsune.ca .............................8 Vortex www.vortextool.com ........................15 Wood-Maxx www.wood-maxx.ca ........................19

YOUR ONLINE COFFEE SHOP

Feb. 4 – 6 ZOW Bad Salzuflen, Germany www.zow.de Feb. 12 – 13 BuildEx Vancouver Vancouver, B.C. www.buildexvancouver.com Mar. 13 – 22 National Home Show Toronto, Ont. www.nationalhomeshow.com Mar. 24 – 26 Domotex Asia ChinaFloor Shanghai, China www.domotexasiachinafloor.com Apr. 23 – 25 SIBO Drummondville, Que. www.woodworkingnetwork.com

Start a discussion in the Ask-it Basket Buy, sell or hire Talk about Wood Industry stories

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WOOD INDUSTRY 29

WOOD

By the numbers Residential construction investment in million of dollars

14,000 12,000 10,000

Residential construction investment In millions of dollars

Residential construction investment in million of dollars ;0<=>0,3=(-?25,<3#+23=5,?=,60<3@0,3? !"#$!%%!&"# &'# (&%%)*+ Residential construction investment in million of dollars

14,000 14,000

8,000

Total residential

12,000 12,000

6,000

10,000 10,000

Total residential Total residential A53(-?#0<=>0,3=(Total residential investment Renovations

8,000 8,000

4,000

6,000 6,000

Renovations

;0,56(3=5,< Renovations Renovations

4,000 4,000

2,000

2,000 2,000 0 0

!"#$%& '()$%& *+,$%& *+-$%& !+.$%& /0"$%& 123$%& 456$%& 702$%& *(,$%8 90:$%8 $%8 Apr-18 Mar -19-19 !"#$%8 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Apr-18May-18 May-18Jun-18 Jun-18 Jul-18 Jul-18 Aug-18 Aug-18 Sep-18 Sep-18 Oct-18 Oct-18 Nov-18 Nov-18Dec-18 Dec-18 Jan-19 Jan-19 Feb-19 Feb-19'(# Mar Apr-19'()$%8 May-19*+,$%8 Jun-19 *+-$%8 Jul-19 !+.$%8 Aug-19

Apr-18

May-18

Jun-18

Jul-18

Aug-18

Sep-18

Oct-18

Nov-18

Dec-18

Jan-19

Feb-19

Mar-19

Apr-19

May-19

Jun-19

Jul-19

Aug-19

Canadian building permits Canadian building permits in millions of dollars in millions of dollars ;(,(<=(,>:+=-<=,.>"0#?=3@> !"#$!%%!&"'# &(#)&%%*+' Canadian building permits In millions of dollars 8,000 8,000

7,000 7,000

6,000 6,000 14,000 5,000 5,000 4,000 4,000 3,000 12,000 2,000 2,000 1,000 1,000 10,000 0 0

New housing construction in millions of dollars

Residential building permits Total residential

A53(->#0@=<0,3=(Total residential

Commercial building permits Total commercial A53(->25??0#2=(Total commercial

Institutional and governmental building permits Total A53(->=,@3=3+3=5,(Total institutional Total institutional and residential (,<>.560#,?0,3(and governmental governmental Feb-18 Mar-18 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 !"#$%& May-18 '()$%& Jun-18 *+,$%& Jul-18 *+-$%& Aug-18 !+.$%& Sep-18 /0"$%& Oct-18 123$%& Nov-18 456$%& Dec-18 702$%& Jan-19 *(,$%8 Feb-19 90:$%8 Mar-19 '(#$%8 Apr-19 !"#$%8 May-19 '()$%8 *+,$%8 Jul-19 *+-$%8 !+.$%8 Apr-18 Jun-19 Aug-19

8,000 New housing construction value in millions of dollars New housing construction in millions of dollars 40;<=5+>?,.<25,>3#+23?5,< !"#$!%%!&"'# &(#)&%%*+' New 14,000 14,000 housing construction value In millions of dollars 12,000 12,000 6,000 10,000 10,000 8,000 8,000 4,000 6,000 6,000 Carpenter construction union wage rates in dollars, incuding pay supplements 4,000 4,000 70 2,000 2,000 2,000 60 00 0 Feb-18 Mar-18 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Apr-18 Jun-18 Sep-18 Feb-19 Apr-19 Jun-19 Jul-19 Aug-19 !"#$%& May-18 '()$%& *+,$%& Jul-18 *+-$%& Aug-18 !+.$%& /0"$%& Oct-18 123$%& Nov-18 456$%& Dec-18 702$%& Jan-19 *(,$%8 90:$%8 Mar-19 '(#$%8 !"#$%8 May-19 '()$%8 *+,$%8 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 *+-$%8 Jul-19 !+.$%8 Aug-19 50 Carpenter construction union hourly wage rates in dollars, including selected pay supplements Carpenter construction union wage rates in dollars, incuding pay.'/#),..&010"2)# supplements B/+*73:7+C9<3D:+29:E<3C23E<3CF/57C+/:7DC !"#$%&&'()*#!"+,$!"-# Carpenter construction union hourly wage rates In dollars, including selected pay supplements 7070 40

Single

Double Total Total residential residential

Total @53(reside ntial #0>?A0 ,3?(-

Single

Single /?,.-0

Single

Row Apartments

Double 75+:-0

Double

Row Row B5;

Apartment Row Double

Saint John, N.B.

Apartment !"(#3C0,3

Apartment

Québec, Que. Toronto, Ont.

Tor onto, Ont.

6/E3:C1<G3HC;IJI Saint John, N.B.

6060

Regina, Sask. Toronto, Ont.

30 5050

K2LA79HCK27I Québec, Que. Regina, Sask.

4040

Edmonton, Alta.

Edmonton, Regina, Sask.Alta. M<+<3:<HC83:I

Tor onto, Ont.

3030

Vancouver, B.C. N75E3/HC6/DOI Regina, Sask.

Quebec, Que.

1010

PQR<3:<3HC)4:/I Saint John, Edmonton, Alta. N.B.

00 0

Edmonton, Alta. Québec, Que.

)*+,"./0,"123,"Apr-18 Nov-17 May-18 Dec-17 Jun-18 Jan-18

124,"Jul-18 Feb-18

)25,"Aug-18 Mar-18

67*,"Sep-18 Apr-18

89:,"Oct-18 May-18

;<=,"Nov-18 Jun-18

>79,"Dec-18 Jul-18

1/3,"? Jan-19 Aug-18

@7A,"? ./+,"? )*+,"? ./0,"? 123,"? 124,"? )25,"? Feb-19 Oct-18 Mar -19Nov-18 Apr-19Dec-18 May-19Jan-19 Jun-19Feb-19 Jul-19Mar-19 Aug-19 Sep-18 Apr-19

Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar -19 Apr-19 May-19 Jun-19 Jul-19 Aug-19

INDUSTRY NOVEMBER/DECEMBER NOVEMBER/DECEMBER 2019 2019 30 WOOD INDUSTRY

S/39<2=7+HCJIBI Vancouver, B.C.

Vancouver, B.C. Saint John, N.B.

Source: Statistics Canada

Vancouver, B.C.

2020

QUINCAILLERIE • •

NUVOi� www.nuvoconcept.com

NUVO CONCEPT HARDWARE INTRODUCES YOU TO:

NUVOi� • • • • • • • • • • •

CODE

LENGTH

25-553-0

1 2"

25-553-5

1 4"

FULL EXTENSION ADJUSTABLE BALL BEARING SLIDE CODE

25-522-5 25-523-0 25-523-5 25-524-0

DRAWER SLIDES 25-554-0 1 6"

QUINCAILLERIE • •

LOAD CAPACITY: 100LB./ 45KG

126 INCHES OF SOFTNESS 25-554-5

18"

25-555-0 SOFT-CLOSE FULL EXTENSION 25-555-5 25-556-0 BALL BEARING SLIDE

25-524-5 25-525-0 25-525-5

20" 22"

25-526-0 25-526-5

24"

25-527-0

LENGTH 10" 12" 14" 16"

18" 20" 22"

24" 26" 28"

Packaging: 10 pairs per box

CODE

FULL EXTENSION ADJUSTABLE BALL BEARING SLIDE

LENGTH

CODE

LENGTH

10" 25-522-5 25-553-0 1 2" Full extension drawer slide with integrated soft-close mechanism 25-523-0 12" 25-553-5 1 4" SOFT-CLOSE FULL EXTENSION BALL 14" 25-523-5 25-554-0 tabs 1 6" 32mm hole pattern with breathing 16" 25-524-0 BEARING SLIDE 25-554-5 18" 18" 25-524-5 • NOVO screw head is uniquely designed to maximize torque transfer 100lb./45kg load rating 25-555-0 20" 25-525-0 20" Code Length 25-555-5 25-525-5 22" 22" Positive stop for fully extended drawer 25-526-0 24" • The NOVO drive system (#2NR) is fully compatible with your #2R bit (square): 25-556-0 24" 25-553-0 12” 25-526-5 26" Side clearance: 1/2” (12.7mm) plus 1/32” One size fits all 28" 25-527-0 25-553-5 14” Hold-in feature to prevent bounce back • The spiral ribs keep the surface free25-554-0 of tailings around the edges of the screw head 16” Open access design for easy cabinet installaiton H limit splits on the surface while keeping the surface flat and smooth 25-554-5 18” Steel ball bearing movement • The smooth shank reduces friction 25-555-0 and provides a better draw down 20” Lever disconnect for easy drawer removal maximize torque transfer • Thedesigned ZYX to tip limits split problems, keeps the edge flat and smooth and22” 25-555-5 Finish-Anochrome (ANO) • NOVO screw head is uniquely • The NOVO drive system (#2NR) is fully compatible with your #2R bit (square): answers to the highest standards 50,000 cycles test certiﬁed One size fits all 25-556-0 24”

• NOVO screw high quality finish is synonym of Synergy, Technology H Quality

�-�� -�-� �-��--�-�

• The spiral ribs keep the surface free of tailings around the edges of the screw head H limit splits on the surface while keeping the surface flat and smooth

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