VIS I TO R INFO + CONSUMER MARKETING
VISITOR INFORMATION AND CALL CENTER
183,529 53,000
Total inquiries
Travel guides sent out
Visitor Information Center Program Glacier Country Tourism funded eight VICs providing personal travel counseling to
4,643 people Top Six Markets: Montana Canada Colorado
Washington California Idaho
Customer Service Training 10 trainings throughout the region in FY 2020 Free for businesses and communities Focused on existing workforce employees Provided through Flathead Valley Community College Attended by travel counselors from all funded VICs
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G LAC IE R C OU N TRY T OURISM | F Y 2 0 2 0 ANNUAL R EPORT