FAMA Flyer - Summer 2013

A Publication of Fire Apparatus Manufacturers’ Association, Inc.

summer 2013

President’s Message . . . . . . . . . . . . . . . . 2 Welcome New Members. . . . . . . . . . . . . . 3 In Memoriam. . . . . . . . . . . . . . . . . . . . . . 3 Governmental Affairs Committee (US). . . . . . . . . . . . . . . . . 4 Spring Meeting Recap . . . . . . . . . . . . . . 6 Lifetime Achievement Award for Bill Bruns. . . . . . . . . . . . . . . . . . . . 8 Technical Committee Meets at FDIC. . . . . . . . . . . . . . . . . . . 9 HME Turns 100. . . . . . . . . . . . . . . . . . . . 17

Communication The Key to Success

Fall Meeting and Conference Program. . . . . . . . . . . . . 12 Industry and Member Survey Summaries. . . . . . . . . . . . . . . . . . . . 16 Winners of $5000 Equipment Giveaway. . . . . . . . . . . . 11 On the Floor at FDIC. . . . . . . . . . . . . . . . 15

FAMA IS advocating for the fire industry and policy makers ARE listening

Trade Show Report Card. . . . . . . . . . . . . 14 Member News . . . . . . . . . . . . . . . . . . . . 18 FAMA Board Listing and Professional Resources . . . . . . . . . . 23 2013 Events. . . . . . . . . . . . . . . . . . . . . . 24

More key communication ahead: Fall Meeting pgs. 12-13

Page 4 2013 Hill Day Success

Page 5 VP Biden at CFSI Dinner

Page 7 New Members Welcomed

Page 8 Lifetime Achievement Award

President’s Message

A

lthough 2012 ended as a flat year for order intake, indications are that we will see an increase in 2013.

FAMA had an excellent spring meeting in Rancho

Mirage, CA in March. Professional speaker presentations brought great value to the meeting and included Mark Light, Executive Director of the International Association of Fire

Chiefs, and Anirban Basu, a renowned economist from Sage Policy Group. Both speakers successfully presented economic trends that indicate we should see industry growth this year. They also showed what is happening with buying trends and who is making those decisions.

Jeff Hupke, Co-Chair of the Education Committee, presented the results from the FAMA/FEMSA annual Industry and Member Outlook surveys. This was another excellent presentation having over 2000 fire departments responding to the industry study. It confirmed that the demand is there, and that more fire departments are expecting to purchase fire apparatus this year. It also showed where departments are getting their information on products. This report provided great take-away for members to use as a resource when making marketing decisions.

Thanks to Jack McLoughlin, Peggy McKeever, Nate Berry, and the Statistics Committee, we were able to review year-end 2012 statistics reports.

This is first time in many years we had this information available at the spring meeting. I encourage all reporting companies to keep up the good work and get their reports in to keep reports current and timely. All meeting presentations are available for review and download from the FAMA website in the secure member area.

further verifying that we should see an increase in business this year. We thank Eric Schlett, Lyle Hoyt and PennWell for their donation of $22,500 to FAMA that helps to fund the GAC, education, and other advocacy efforts.

FAMA officials met with Eric and Lyle from PennWell to discuss ways in which FAMA and its members can help increase show attendance and bring more customers to the floor. Brian Cassell (KME), co-chair of the Trade Show Committee, has taken on this challenge and will present some ideas for the Board to consider.

Start making plans now to attend the FAMA fall meeting in Tampa, FL, September 25-28. This is an annual, joint conference with FEMSA. A preliminary program of presentations and events is included in this issue of the “Flyer.” Registration is open to all members, and we look forward to seeing you there.

–Harold Boer

FDIC proved to be an excellent show with good traffic and good customers

The FAMA Technical Committee has kicked off its initiative to develop a

FAMA Apparatus Safety Guide which will provide generic safety procedures for fire apparatus. The first meeting to plan the safety guide will be held July 24th in conjunction with Firehouse Expo in Baltimore.

If you are interested in participating and attending the first meeting, please email Roger Lackore at: rlackore@oshkoshcorp.com ◉

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W W W. FA M A .O R G

WELCOME NEW fama MEMBERs APR Plastic Fabricating, Inc.

Workhorse Fire Apparatus

Contact: Chad Falls 3685 Lima Road Fort Wayne, IN 46805 (260) 482-8523 chadfalls@aprtanks.com www.aprfiretanks.com

Mike Dwyer, President 2410 S. Stoughton Road Madison, WI 53716 (608) 222-5591 Email: mike@workhorsefire.com Web: www.workhorsefire.com

APR Plastic Fabricating provides the industry with the highest quality fire tanks and custom fire tanks.

About Workhorse:

Manufactured using high impact-resistant copolymer polypropylene (CPP), fire tanks from APR can minimize or even eliminate down time due to breakage or accidents. At APR, we believe in our custom fire tanks and in our customers’ right to quality products and service. That’s why all APR fire tanks are covered by a solid limited Lifetime Warranty, and backed by a 48-hour* service guarantee. Our superior quality control process plus rigid safety measures ensure that every last fire tank we build will serve your truck and your team when you need it. Be prepared with custom fire tanks from APR Plastic Fabricating.

Learn more about our company and our products by calling us at 800-352-8265.

USSC Group Valor Seating Joseph Mirabile, Vice President 2568 Bean Road Norristown, PA 19403 (484) 885-0579 jmirabile@usscgroup.com www.usscseating.com About USSC:

USSC designs and engineers seating for many types of vehicles.

As a leader in our industry, we continue to develop the most durable and ergonomically designed seats to reduce day-to-day driver fatigue and stress. USSC is a privately held company with 12 locations throughout the world. USSC has been an ISO 9001 registered company since 1997. The performance advantages of USSC seats have been proven in OEM and aftermarket applications. USSC’s Corporate headquarters is based at USSC Group in Exton, PA. For general information, please contact: 610.265.3610 info@ usscseating.com.

Workhorse is a manufacturer of firefighting/protection apparatus from small, lightweight skid units to mini-pumpers, tenders and rescue trucks.

“Our line of apparatus is custom welded and designed for each department’s needs. Each apparatus we produce is manufactured with crew safety, durability and performance in mind. We manufacture the only fully custom skid unit with a lifetime warranty tank and all stainless steel plumbing. Our commitment to our customers and their communities is to provide the safest, best performing, longest lasting, fastest responding apparatus that is ready to attack in less than a day after being received by the department.

Wynn Apparatus (Southeast Apparatus LLC) Kevin Williams, Co-Owner 326 Old Lynn Camp School Road Corbin, KY 40701 (606) 523-4497 kwilliams@wynnapparatus.com www.wynnapparatus.com About Wynn:

Wynn is a manufacturer of fire fighting/protection apparatus and rescue vehicles.

“All of us here at Wynn SOUTHEAST Apparatus are dedicated to our SERVICE FIRST approach to building new, or refurbishing your current apparatus, to meet the demands of your department. We proudly manufacture apparatus here in Kentucky and take great pride in our fabricating, assembling and finishing of each apparatus. We insist on a 5 star product when it leaves our facility and joins your fleet of apparatus.”

In Memoriam FAMA offers condolences to the families of these industry friends: Douglas Ogilvie, 94, passed on March 17, 2013 at the age of 94. Doug was the owner of Pierce Manufacturing and formerly the President, CEO and Chairman of the Board until his retirement in 1987.

Gloria Sancken, 78, mother of Sherri (Jan) Polka of Realwheels Corp., passed away on March 20, 2013.

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governmental affairs corner

2013 Hill Day Success

by Dave Gatton

T

he FAMA/FEMSA Hill Day, held May 8-9, 2013 in conjunction with the 25th Anniversary of CFSI’s Fire coalition dinner, could not have come at a more important

time. Thirty-seven FAMA and FEMSA members representing 26 companies held over 90 meetings with Congressional representatives as they prepared for the Fiscal Year 2014 legislative process.

Seeking to replicate the successful appropriations funding level of $337.5 million for the Assistance to Firefighters Grant (AFG) program, FAMA and FEMSA companies conveyed to members of Congress and their staff how the AFG program created jobs, equipped first responders, and played a critical role in the nation’s emergency preparedness system. They also expressed their support for the SAFER program, the U.S. Fire Administration and the Urban Search and Rescue program.

Hill Day team meetings included discussions with the Senate Homeland Security (HS) Appropriations Committee majority and minority staff, who will draft the FY 2014 appropriations bill, in addition to meetings with staff of the Chair and Ranking member of the House HS Appropriations

Committee. Several FAMA and FEMSA members met directly with Congressional members themselves, including Rep. David Price (NC), ranking member of the House Appropriations HS Committee, and Senator Dan Coats (Ind), ranking member of the Senate HS Appropriations Committee.

What was incredible about these meetings was that repeatedly our Hill Day teams were greeted with expressions of widespread support for the fire service and the fire grants programs. This is not by accident. In a time of incredible fiscal austerity and limits on domestic discretionary spending, Congress could easily dismiss the fire service as strictly a local concern. But because of the unified and broad base of the fire service coalition, of which FAMA and FEMSA are a part, Congress understands that we are integral to the nation’s capacity to respond, and that support of AFG and SAFER not only strengthens this response but helps the businesses that equip our first responders create jobs.

This could not be done without the support of you, the FAMA/FEMSA Government Affairs Committee, and the incredible member companies who understand the importance of our efforts. Thank you. ◉

Hill Day 2013

by John Granby and Lee Morris, FAMA/FEMSA GAC co-chairs

Two days were filled with visits, some hospitality, and a great CFSI dinner.

O

n behalf of FAMA/FEMSA GAC, we would like to thank all those members who took time out from busy schedules to join us for Hill Day 2013. There were over 90 Hill meetings including the following

with members and/or their key staff: • Five with House Homeland Security Appropriations Subcommittee Member offices, including the Chair and Ranking Member offices

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Bruce Whitehouse with Rep. Chris Collins (NY)

• Three with Senate Homeland Security Appropriations Subcommittee Member offices, including the Chair and Ranking Member offices • Three with additional full House Appropriations Committee Member offices • Eight with additional full Senate Appropriations Committee Member offices • Two with House Homeland Security Committee Member offices • Two with Senate Homeland Security Committee Member offices, including the Chair and Ranking Member offices Thanks to Dave Gatton and Joni Goodman for their coordination and hard work. ◉

l-r GAC Sr. Advisor Dave Gatton, FAMA President Harold Boer, House Homeland Security Appropriations Subcommittee Ranking Member David Price (NC), and FAMA/ FEMSA GAC Co-chair John Granby

The 25th Annual Fire Dinner

by Dave Gatton

W

hat a night! From Vice President Joe Biden’s declaration that his heart will first and foremost always be with his native state of Delaware and its first responders; to

pledges of support from New York Representative Peter King that the least Congress can do is equip and support those who protect us; to Maryland Representative Steny Hoyer’s reminiscing with Fire Caucus Founder former Representative Curt Weldon about those early days of surrounding the Capitol building with fire trucks from up and down the east coast; to Rob Andrews, setting the record straight that America’s first responders--who protect, rescue and save the lives of everyone, when called--embody the essence of

Vice President Joe Biden keynotes CFSI 2013

What a night!

“who we are.”

It was, in many respects, an emotional dinner of looking back over 25 years at all that has happened to us over that period: the 1993 bombing

of the World Trade Center, 9-11, the Oklahoma City bombing, mega storms of untold damage, the Boston Marathon, West, Texas. Our first responders were

there, equipped with what we make, and defining as a nation who we are.

And there we were in the midst of it all.

You all should be proud of what you do through your enterprise, your devotion, your commitment, and your support. You are part of the American fabric. ◉ W W W. FA M A .O R G

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5

Thank You Meeting Sponsors

FAMA Spring Meeting Recap

by Grady North

I

f you were not at this year’s Spring Meeting in Rancho Mirage, California,

Corporate Sponsor:

you missed a very successful and informative event. Forty-four of your fellow member companies attended including a total of 110 members and

guests. Things got started with a welcome reception on Saturday followed

by Board and committee meetings, and a golf tournament on Sunday. New this year was a special reception for new members and first time attendees Saturday Reception Sponsor:

meeting with board members and committee chairs.

Spouse/Guest Program Sponsor:

Monday Dinner Open Bar Sponsor:

Tuesday Coffee Break Sponsor:

Monday Reception Sponsor:

Business Speaker Sponsor:

Hospitality Suite Sponsor:

Monday Coffee Break Sponsor:

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W W W. FA M A .O R G

Monday and Tuesday meetings were chock-full of informative topics and committee reports. Monday, the always entertaining and informative Anirban Basu updated us on the state of the economy.

This was followed by committee reports including comprehensive industry statistics. These reports have been posted on the FAMA website, but if you attended the meeting, you had the information weeks before the general membership. Spouses and guests were treated to the Palm Springs Aerial Tramway for a scenic view and lunch above Chino Canyon.

Monday night was the annual awards reception and banquet. Enjoy some photos included in this edition. A good time was had by all!

Economist Anirban Basu who always manages to make statistics memorable

“Some sobering facts… recovery is very slow, about 4% per year growth.”

Tuesday’s speaker was Mark Light who provided an update of the industry from the perspective of the International Association of Fire Chiefs (IAFC).

Some sobering facts presented include that the fire service is spending at 2003 levels – far below the levels we saw in 2007 and 2008. The recovery is very slow, about 4% per year growth.

At that rate it will be 2026 before we reach previous high levels of spending. This and other information presented at the meeting indicate

IAFC’s Mark Light addresses the crowd that the industry is changing with fire departments willing to accept higher maintenance costs and longer replacement cycles. Much of the information presented at the

Mark Albright (4-Guys) and Brian Nash (Fort Garry)

Creighton Pritzlaff (Navistar/ International Truck)

Lee Morris (Oshkosh) and Paul Bostrom (H.O. Bostrom)

John Seehof (Hansen International)

The infamous “Tube Steak” award recipient is Lee Morris (Oshkosh Corp.) for his dedicated leadership on the GAC.

Spring Meeting was designed to help companies make informed decisions about their business strategies.

An open mike session at the end of each day’s meeting allowed members to voice their opinions about future business topics, enhanced statistical analysis, outsourcing more initiatives and other items of importance for

The 2013 “Good Egg” award recipient is Tammy Laridaen

Jeff Mazza (Bulldog), Jeff Hupke (ROM), and Damon Lewis (Code 3)

Lou Milanovich, Tournament Director (PPG), presents trophy to this year’s golf tournament winner Damon Lewis (Code 3)

Denise Fix is FAMA’s 2013 Goodwill Ambassador, surrounded by past recipients (l-r) Donna Halpin, Denise Fix, Ann Schwab, Teddi Kozey, Marty Suche, Marty Albright, and Diane Resch.

the next Spring Meetings. For those of you who were unable to attend, the meeting planning committees of FAMA and FEMSA have a full agenda planned for the Fall Meeting, September 25-28 in Tampa, Florida.

Highly acclaimed business speakers will present some very timely business topics and will provide

information on how your business will be affected in 2014 with regards to the economy and health care.

Special thanks to corporate sponsors (listed on left) whose generosity helped to keep meeting fees low and also helped us to provide an exceptional experience for all who attended. ◉ W W W. FA M A .O R G

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Lifetime Achievement Award Presented to William (Bill) Bruns by karen burnham

A

t the closing banquet of the FAMA spring meeting in Rancho Mirage, CA, President Harold Boer had the distinct honor of presenting a Lifetime Achievement Award to William (Bill) Bruns.

Bill’s involvement in the fire and emergency services industry began in 1966 (see profile below), and will conclude in 2013 upon his retirement.

The FAMA spring meeting was an ideal time to acknowledge Bill before his FAMA family of friends, and to thank him for all he has done for the industry, for FAMA, and for many of us personally through his friendship.

Long-time friend and colleague, Al Burnham, shared some of Bill’s

working background and a couple of “short stories” which set the stage for a brief slide presentation, culminating in the tribute by Harold Boer. In addition, Boer presented to Bruns a letter of appreciation and congratulations signed by Senator John McCain on behalf of the Congressional Fire Services Institute.

It’s not often that Bill is left overwhelmed and a bit lost for words.

He was truly touched by this tribute.

Congratulations, Bill, on your retirement with our appreciation, best wishes and love, from everyone at FAMA.

William Bruns - Profile/Involvement in Fire/Emergency Services Industry Grumman Corporation 1966 – 1982 (16 yrs)

Aerospace division (various positions) Grumman Emergency Products 1982 – 1992 (10 yrs)

Worked for Grumman for 26 yrs.

1982 – moved to Grumman’s Allied Emergency Products 1985 – VP of Marketing, then moved up to Senior VP 1988 – President of Emergency Products Division in Roanoke, VA Simon-LTI (Ladder Tower Inc.) 1992 – 1995 (3 yrs)

Joined in May ‘92 as VP Sales & Marketing, and moved to PA United Plastic Fabricating, Inc. 1995 – Present (17 yrs)

VP Sales & Marketing Congressional Fire Services Institute

1990 – W hile President of Grumman Emergency Products, Bill championed Grumman as the first corporation to become a sponsor of the CFSI Internship Program 1992– On CFSI Advisory Board

Fire Apparatus Manufacturers’ Association

1989-90 – A ssisted in the development of the FAMA Articles of Incorporation and Bylaws, and was voted onto the FAMA Board as Treasurer at the organizational meeting of FAMA in April of 1990.

1990-91 – Created the Committee Structure of FAMA as it is known today 10 years – FAMA Board of Directors Served as: Treasurer – 1990; Secretary – 1991; VP – 1992; President – 1993; Past President – 1994; returned to fill Board vacancies in 5 additional years FAMA Bylaws Chair – 1990 to present (23 yrs)

1998 – Star Achiever Award Recipient 2008 – Special Award for 10 years of service on the FAMA Board Other Association Service as a Board Member:

FEMSA – Fire and Emergency Manufacturers and Services Association NAEVT – National Association of Emergency Vehicle Technicians PFSI – Pennsylvania Fire Service Institute

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W W W. FA M A .O R G

Tech Corner

FAMA Technical Committee Meets at FDIC 2013

By Chris Mc Loone, Associate Editor, Fire Apparatus & Emergency Equipment

A

t the 2013 Fire Department Instructors Conference (FDIC), the Fire Apparatus Manufacturers’ Association’s (FAMA) Technical Committee held one

of its two meetings for 2013. The agenda included industry and FAMA updates, as well as naming the 2012 Chairman’s

Safety Officer Association (FDSOA) Apparatus Symposium • Developing a Fire Apparatus Safety Manual • FAMA Forum in Fire Apparatus & Emergency Equipment

Award recipient. The meeting was sponsored by FAMA member companies

• Publishing a quarterly e-newsletter

ROM Corporation and Waterous Company, with corporate support by PennWell

Regarding the FAMA Forum, Lackore went over the schedule for the remainder of the year. Although articles are currently slated through the end of 2013, Lackore stated that if someone has a message they really need to communicate, the schedule is flexible. “If somebody has some burning issue that you really need to get out to the industry, we can always adjust this a little bit and try to get you in there,” said Lackore.

Emergency Services Group.

FAMA Updates FAMA President Harold Boer started the meeting by introducing two guests from the University of Illinois Fire Service Institute (IFSI), Dennis Spice and Gavin Horn. Boer explained that IFSI is looking to help FAMA through research on different projects and encouraged FAMA members to meet with them during the meeting.

Boer continued with an update from the association’s spring meeting.

He reported that there were great presentations on both statistics and surveying that gave FAMA a good idea of what its members’ customers are asking for and how customers are getting information from manufacturers.

Boer challenged the group to use good judgment when working on standards committees. “When you are reviewing and proposing NFPA revisions and new proposals, take a look and decide if the cost/benefit ratio is justified,” he said. “Is there a problem? Is the proposed solution going to solve it? Is it worth the cost to do it?” He cited that there have been good examples of identifying problems and coming up with solutions. One

problem was hose falling off trucks.

“It was a definite problem,” he said.

“We came up with a solution for it. It solved the problem and it was relatively inexpensive to do it. That was a very good solution.” Subsequently, Boer clarified that budget cuts and rising costs force departments to run older units longer. As a fire chief for over 35 years and with sons in the volunteer service, he is perpetually concerned about safety and wants to see older units taken out of service.

Boer said he understands the everpresent challenge of balancing safety and cost commenting, “The safest truck in the world does no good if it is unaffordable.”

FAMA Initiatives for the Year Roger Lackore, co-chair of the Technical Committee presented FAMA initiatives for the current year.

They include: • Increasing use of Basecamp • Reorganizing the white papers and resource sections of the FAMA website • NFPA 1901/1906 participation • Helping to organize technical content for the Fire Department

Another initiative is publishing a Fire Apparatus Safety Manual.

Basically, it’s a glove-compartmentsized manual that would cover all the safety issues around using an apparatus. Lackore called for participants to join the ad hoc committee to develop the manual.

Plans call for this committee’s first meeting to be on July 24 in Baltimore, Maryland. The manual will be published through FAMA, and fire apparatus manufacturers can buy the books in bulk and send them with every apparatus.

Lackore also commented on FAMA’s involvement with the FDSOA’s Apparatus Symposium. The Apparatus Symposium turned a profit this year, and the FDSOA remains committed to continuing with the Symposium.

“Our part of it is to try to provide W W W. FA M A .O R G

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9

presenters for those equipment- and apparatus-related topics,” said Lackore.

“We’re providing recommendations.

The FDSOA still has the final say on whether or not it likes the presenters.

For each presentation this year, rather than just saying ‘here’s a topic,’ the committee sat down and created a detailed outline for each presentation and learning objectives.” He said that

l-r: Mark Haider, Steve Toren, and Tom Mettler the committee is determining the audience—spec writers or mechanics and service people, for example— and chose presentations to meet the interests of each. Those interested in presenting should see Lackore.

add a photo, and participate. Mostly, Lackore said the committee will function more efficiently if people use Basecamp more.

NFPA Process Update The NFPA has recently transitioned to a new system for standards revision participation. Ryan Depew, the NFPA’s staff liaison to the technical committee on fire apparatus, provided a brief rundown on some of the new aspects of the system, all the while encouraging attendees to participate in the process.

He stated that even though the committee for NFPA 1901 is maxed out at the moment in terms of members, anyone may participate in the process as the standard is revised. NFPA 1901, 1906, and 1917 are all open for public input right now but will be closed on July 8, 2013. The meeting to craft the first draft of the revised standard will be September 9-12.

Basecamp The final portion of Lackore’s presentation involved Basecamp— the new method of communication for the Technical Committee.

Subcommittee chairs can use the system to invite members to various projects. When you are invited to a project, you should review the project, update your member info,

2012 Technical Committee Chairman’s Award presented to David Durstine (Akron Brass) (center) by Tech co-chairs Damon Lewis (left) and Roger Lackore (right).

Another important point to remember is that the NFPA is moving away from paper submissions where possible. All information about a particular standard is available online at www.nfpa.org, as well as the ability to submit comments on a standard.

l to r: Roger Lackore (Tech Co-Chair), Steve Touchton (ROM), Damon Lewis (Tech Co-Chair) Chairman’s Award The Technical Committee meeting culminated with naming the 2012 Chairman’s Award recipient. The award recognizes an individual who has made significant contributions to the Technical Committee, and this year’s awardee is David Durstine of Akron Brass. “This is a great honor,” said Durstine. “For those of you who are new to the tech committee, this is a great opportunity for your voice to be heard and to be involved.

It’s a great organization and I really appreciate it. Thank you very much to all of you.” ◉

Thinking of You

D

ennis Chamberlain continues to recover at home from his recent health challenges. He reports he is doing well, and although it may take a while, he will be back! He thanks everyone for the wonderful well-wishes he has received. They mean a great deal to him.

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Membership Committee Update

by Tim Van Fleet

T

he Membership Committee has been very busy working on a number of initiatives. The most important of these is increasing FAMA membership. To help with this task, we

have added two additional committee members: Mike Bowman with Spartan Chassis and Jerry Merges of VisionMark/Riverside Mfg. The committee has implemented a New Member / Attendee Mentor Program to help new members become more comfortable with the FAMA process and in meeting FAMA members particularly during the spring and fall meetings. Through this mentoring program, we will promote

more engagement and we hope to inspire participation on committees.

We met with prospective members during this year’s FDIC. The venue allowed the membership committee to discuss FAMA and what it’s about.

Going forward, we plan to visit with

prospective members at similar opportunities such as the PA Fire Expo, Firehouse Expo, FRI, etc.

While our committee has been busy creating opportunities to add to the FAMA ranks and make our newest members feel welcome, we urge ALL FAMA members to aid the cause by personally welcoming new members when you have the opportunity.

Contact Tim Van Fleet, Membership Committee chair and ask how you can help, tvanfleet@akronbrass.com phone: 330-287-3504. ◉

Equipment Winner!

B

y completing the 2012 FEMSA/FAMA State of the Fire Service Survey, Doug Spinks and the Lancaster County Fire Service of South Carolina were entered into the FEMSA/FAMA drawing that netted Doug an iPad and the Fire Service a slew of much needed equipment.

From Chief Tracy Caldwell: “On behalf of the Kershaw Fire Department [of Lancaster County], I would like to thank FEMSA and FAMA for making this possible! Our department received extrication equipment, a vent saw and a bag for our rotary saw blades as a result of the annual survey prize award. The Hurst Quick Struts and Hurst Crash Bag will go on our first out engine, enhancing our extrication capability. The Junkyard Dog Rotary Saw Blade bag will be placed on the service truck for our extra blades increasing the safety of their storage. The Ventmaster Vent Saw will go on the first out engine, replacing an older saw which was deemed unrepairable and taken out of service a few weeks before the award notification. Thank you FEMSA, FAMA, MES, ESI Equipment, Apollo Fire Equipment, and the other FEMSA member companies for the award and donation of this much needed equipment! Members of the Kershaw Fire Department are extremely appreciative, and on behalf of the entire department and the Town of Kershaw, THANKS!”

Lt. Doug Spinks with newly awarded equipment.

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Mark your calendars now

It’s time to register for our Fall Meeting Tampa, FL at the Tampa Renaissance — Septe

Event Schedule: Arrival Wednesday - September 25th, 2013 12:00 pm - 12:30 pm

FEMSA Board Lunch

12:30 pm - 3:15 pm

FEMSA Board Meeting

3:15 pm

Break (FEMSA and FAMA)

3:30 pm - 4pm

Joint FEMSA/FAMA Board

4:00 pm - 6:00pm

FAMA Board Meeting

Thursday - September 26, 2013 7:30 AM

FAMA Board Breakfast with Committee Chairs

8:00 am - 10:00 am

FAMA Board Meeting with Committee Chairs

7:30 - 8:30 am

FEMSA Breakfast

8:30 am - 10:15 am

FEMSA Annual Business Meeting

10:15 am - 10:30 am

Break (FEMSA and FAMA)

10:30 am - 12:00 pm

FEMSA Annual Business Meeting

12:00 pm - 1:00 pm

Lunch Break FEMSA/FAMA Joint Session

1:00 pm - 2:00 pm

Economic Forecast: Anirban Basu

2:00 pm - 3:15 pm

Keynote - Vision 2020: Jack Uldrich

3:15 pm - 3:30 pm

Break (FEMSA and FAMA)

3:30 pm - 5:00 pm

Roundtable Discussion - “Vision 2020, what the fire service will look like ”Denny Compton - Moderator,Chief Brian Crawford - Plano Fire Department, Chief John Pope - Collinsville, MS, Chief David Downey Miami Dade, Chief Edward Senter Chesterfield County, VA, Dave Paulison, Former FEMA Director and Miami Chief, Jack Uldrich

6:00 - 7:00 pm

FEMSA/FAMA Cocktails

Friday - September 27, 2013 7:30 am

FAMA Member Breakfast

8:00 am - 10:00 am

FAMA Membership Meeting

7:30 am

FEMSA Member Breakfast

8:30 am - 10:00 am

FEMSA Caucus Groups

10:00 am - 2 pm

Ladies Program: Cruise around Clearwater Beach

10:00 am - 10:30 am

Break (FEMSA and FAMA)

10:30 am - 11:30 am

Finding, training, motivating, and keeping the next generation of workers; The Mid American Group

11:30 am - 1:00 pm

Lunch (FEMSA/FAMA Members)

1:00 pm - 3:00 pm

Fire Drill

3:00 pm - 3:15 pm

Break (FEMSA and FAMA)

3:15 pm - 4:15 pm

Affordable Care Act (Obamacare) Implementation: The Mid American Group

4:15 pm - 5:00 pm

Washington Update-Bill Webb

6:00 - 7:00 pm

FEMSA/FAMA Cocktails

7:00 - 9:30 pm

FEMSA/FAMA Dinner

Departure Saturday - September 28, 2013

Featured speakers: Larry Grudzien

Jack Uldrich

w!

ember 25- 28, 2013 This year’s theme is Vision 2020. We have a great line up of speakers and networking events to prepare you for the future.

The topics include future trends, emerging technologies, the state of our economy, how Obamacare will impact our businesses and dealing with the next generation of workers.

Hotel Information: Our hotel close date is August 16 so be sure to lock in your nightly rate of $159 now! This is first come, first serve since we have a limited amount of rooms. And, after August 16th the rate moves to $249 per night.

Spouse program: The fee for our spouses program is $200. We will have many activities including a wonderful daytime cruise on the Starlite Sapphire. Afraid of the water? No worries, we are located right next door to a huge luxury mall as well.

Registration information: The conference fee is $295 for the first company representaAnirban Basu

tive. Any additional company employees get to enjoy a discounted rate of $250; however, you must sign up by August 16 to get this fantastic discount.

To register, go to: www.FAMA.org

pennwellmarketing.com

TRADE SHOW REPORT CARD

by Kevin Nielsen and Summer Johnston (Paratech)

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elcome to our first installment of the 2013 Trade Show Report Card.

The results from Firehouse World are in. It appears the economy is leveling off. Some people claim to see a very small upright trend. You

can see this in results below. Thank you to Tom Tobiason, the group show manager at Firehouse Events -Cygnus Expositions, for working with us to bring you this article. We hope you are enjoying this new format of the Trade Show Report Card. We are always open for ways to improve. If you have any questions or comments, please let us know.

February 17-21, 2013 / San Diego, CA Q: According to opinion, the attendance was slow on the first day. The second day was better. Do you have any comments on this?

A: I’m surprised to see that, although not entirely. What our research showed us, and how we approached this year’s event, was as two 1-day events. By that I mean we know we have a strong education program and we can track those that are with us for all five days of education, however, we looked at each day with a ‘why should someone make the effort to attend today specifically’ approach and I think it paid off. Our numbers show more verified attendees on day one of the exhibit hall, and the aggregate scans from the lead retrieval units (70% usage by exhibitors as it was included) showed more scans on day one, however, as an organizer you always like to hear that your last day was strong!

Q: There was an overall concern with Chiefs’ Night. How does show management plan to address this?

A: The concept had been vetted; however, in the first year, execution

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is always your biggest challenge. The beer on the show floor was nice, but exhibitors felt that was the only reason the chiefs attended. We’ll continue to hone the program, getting further feedback from the chiefs to what they want, and articulated that to our exhibitors for 2014. One idea is to allow exhibitors to invite their VIPs, regardless of rank, for the preview night.

Q: There was a comment of concern about the show floor being reconfigured.

Do you have any comments?

A: There is a never-ending balance of keeping our exhibitor base happy and appealing to our attendees. One of the biggest complaints from the local departments was the impression that nothing changed year-to-year at the show, and they mentioned the floor plan layout and their ability to “walk into a booth with my eyes closed.” I don’t think what we did was radical, but we did spread things out a little, providing better access throughout the show and better traffic flow for our attendees.

Q: Exhibitors were impressed by the efforts of show management to address problems from previous shows. Would you like to highlight the improvements over last year?

A: When Ed Nichols (Vice President of Events) brought me in, he said our number one goal is that we would improve the value of our events for our exhibitors through lower overall cost, improved attendance and, in turn, improve value. We haven’t deviated from doing the work, asking the questions, and taking the actions necessary to do that since I started here. We have a three-year plan to grow the attendance for the show by 50% by strengthening our base in southern California, improving the relationships further north and in the Southwest (AZ and NV), and moving north and east from there. Harvey Eisner spends approximately 70% of this time traveling, meeting with these departments and agencies to fulfill on our promise. We realized an increase in attendance and quality attendees this year, with a much stronger relationship in southern California, and we will continue to improve from there.

Q: What can we expect for next year?

Is there anything you would like to tell us about?

A: The return of the USS Midway event is very exciting. We’ve had a lot of inquiries about this event. This will certainly add to the excitement of the show and give attendees and exhibitors a great place to unwind and network.

We are also looking to expand on our current initiatives and possibly add a dedicated ride and drive event with outdoor exhibits. We’ll keep you informed of our progress, however, we are extremely optimistic and excited about next year.

ON THE FLOOR AT

KME partnered with FDIC to give one lucky attendee a new Ford F150 pickup truck. Winner Red Flegal (center) is with John Kovatch IV of KME and Eric Schlett from Pennwell.

FDIC 2013 Second on left, Gregg Geske, Waterous CAFS and Foam Product Manager and Mike Sterbentz (far right), OEM Sales Manager, discuss Two-Stage Fire Pumps.

The Tempest team l to r: James Plieth, Cindy Ell, Johan Gidstedt, Colin Hough, Dexter Coffman

Aluminum Ladder Company

Duo-Safety Ladder’s Sandra Vandersee with Les Wainman (FAMA booth manager)

A melodious blast of reverence for the fire service

Peter Lauffenburger and David Hradek of Akron Brass

Kussmaul’s Styrofoam statue made with carving tools that included hot irons.

The bumper view from Hackney Emergency Vehicles’ booth

Kussmaul team (l to r): Shaun Salvino, Colin Chambless, Thomas Nugent, Brian Scott, Alan Pemberton, Mike Guzman, Fred Kindgren W W W. FA M A .O R G

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Results Are In For 2013 FAMA/FEMSA Industry and Member Surveys

by Steve Toren and Jeff Hupke

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n February 2013, the culmination of a FAMA/FEMSA industry and membership survey was compiled as

a way to learn from leaders, decisionmakers and departments.

With more than 1500 surveys completed, this year’s participation showed a 600% improvement in response rate from the 2011-2012 effort. Geographically, respondents

were 91% from the United States and 9% from Canada. U.S. surveys were well distributed coast to coast, with only three states not represented. More than 50% of those responding were in decision-making roles. Surveys were broken into two distinct areas: industry trends and member trends.

Industry Trends Respondents were asked to contribute their thoughts on trends in the industry, which were grouped into categories. Of those, the trend perceived to impact the industry the most was the economy. Information cited in this trend included the impacts of budget cuts, lack of funding and a reduction in grants. While there were other issues mentioned, the top three issues cited were: Budget/Economy (33%), Low Staffing Levels (14%), Safety Concerns (10%). Respondents were asked what actions were likely to result from the poor economy. What FEMSA and FAMA members will be glad to hear is that “planned purchases,” which over the last couple of years were often postponed or reduced, now show up in these survey results with

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an increased intent to carry through.

The last time this survey question was included was in 2010, the result of which was that roughly 58% planned to reduce planned purchases, whereas this year’s survey result reflected only 32% making the same statement.

Only 6% said they would be cancelling planned purchases, which is a substantial drop from 2010 at 31%.

Overall, department trends over the next two years as they relate to apparatus budgets are that 22% will increase budgets, 61% will stay the same, and 18% will decrease budget, comparable to last year’s survey. As to federal grants, respondents were asked if they had received grant money and for what particular area. Apparatus grants represented the smallest percentage overall at 17%, then staffing at 25%, and the top area receiving funding was for equipment at 57%. As to funding in general, 75% of apparatus budgets are funded by taxes, with additional areas cited including fundraising, bonds and grants. While apparatus budgets remained flat, 55% of the fleet age is cited older than 10-years, 14% of which is older than 16-years.

The survey also asked participants specific purchasing questions related to the next fiscal period. 40% of respondents cited they would be making

a major purchase during the next fiscal year while 33% stated they would not, and 28% were unsure. Of those planning on a major purchase, 92% plan on purchasing an apparatus.

Specifically, purchase priorities were ranked as follows: 1. Pumper; 2.

Aerial; 3. Ambulance Transport; 4.

Rescue; 5. Wildland; 6. Utility Truck; 7.

Heavy Rescue; 8. Command Vehicle; 9.

ARFF; 10. Other.

Important considerations in apparatus purchase decisions include (in order): Quality (86%); Safety (85%); Price (63%); Warranty (61%); Ease of Operation (54%); Multi-Function (48%); Ease of Maintenance (45%); Interior Cab Size (31%); Custom Chassis (28%); Innovation (22%); Fuel Efficiency (21%).

Service factors were also explored in this survey as to how they impact considerations and departmental purchasing. Most notable is that customer service, both pre- and postsale, were the top factors cited, followed by manufacturer/dealer reputation as second considerations, followed by responsiveness of sales team, local dealer service, relationship with sales person, ability to overnight parts, and speed of delivery. Brand was cited as last in importance at 12%.

Respondents were asked to look ahead over the next five years to help identify future trends. Categories cited were tank size, pump capacity and cab size. Surprisingly, all three categories appear to be consistent with prior years, with no significant changes to reduce size/capacity cited by roughly 60% across all three areas. Roughly 30% predict size/capacity to go larger. Since

2009, the data recorder has grown in usage and based on these trends is likely to become a larger consideration.

LED lighting usage is without question becoming the preferred solution.

As to leasing of apparatus, only 28.7% indicated an interest, which is seemingly an upward trend. However 61% show no interest at all.

Respondents were also asked to rate the importance of information sources in their decision-making process.

Word-of-mouth, salesperson, and trade show exposure were cited as most important, followed by manufacturer website, dealer website, search engine, trade magazine and lastly, advertising and social media.

Related to trade show attendance, respondents indicated the following were shows they participated in over the past three years: FDIC (44%), Other (41%), Firehouse Expo (20%), FRI (18%), PA Fire Show (13%), Ontario Fire Chiefs Show (3%).

Respondents were asked for their ideas on what FEMSA and FAMA could do to better meet their needs.

Over half of the departments most want FEMSA and FAMA to help raise overall awareness of funding sources.

This mirrors the information gathered in the 2011-2012 survey.

Membership Member trends in all business segments tend to reflect industry trends, whereby the economy is cited as the most difficult obstacle and has created the necessity for diversification in markets and products. Priority issues concerning membership as it relates to members’ own businesses include: Healthcare (38%); Overall Economics/ Sales Declines (32%); Insurance Costs (31%); Funding/Budgets (29%); Federal Regulation (24%); Federal Taxes (22%); State/Local Taxes (14%); Industry Conditions (14%); Liability (12%); Energy Costs (7%); Competition (6%); Housing

Market (4%); Availability of Credit (2%).

As to industry marketing, members were asked to rate the effectiveness of certain methods to convey the value of their product/service. The scale was 1 to 5 with 5 being most effective. Categories included: website, tradeshows, Facebook, magazine ad, Twitter. Twitter was cited as least effective at 2.6, magazine ads 3.3, Facebook 3.4, trade shows at 3.8 and best cited was websites at 4.1.

To view the complete versions of these two surveys, sign in to the secure member portion of the FEMSA and FAMA websites (www.

FEMSA.org and www.FAMA.org).

Results include hundreds of verbatim comments and insights. Comments are appreciated even after the fact and may be sent to Jeff Hupke at: jhupke@romcorp.com These surveys are improving and evolving. Please share the results with your business teams.

HME Incorporated Turns 100!

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ongtime FAMA member HME Incorporated can trace its roots back to 1913 and founder Magnus Hendrickson. Magnus Hendrickson was an innovative designer and manufacturer of custom truck chassis. He was

one of the first engineers of his day to see the potential of two rear-axles along with the incorporation of suspension systems. Today there still remains a division of Magnus Hendrickson’s original company that continues to supply suspensions for trucks and trailers – and still bears the name “Hendrickson.”

In 1978 the Hendrickson companies were sold by the Hendrickson family to Boler Investments. The Boler Group decided to maintain a posture as a supplier and vendor to the truck industry and early in 1985 the Mobile Equipment’s fire truck product

line was sold to Kovatch Mobile Equipment. The Mobile Equipment division then focused on building extreme heavy-duty chassis for its demanding clientele. In September of 1985 the remaining assets of the Mobile Equipment division were

sold to the present owners, retaining the name Hendrickson Mobile Equipment, which was later shortened to HME, Inc. The first HME design to see the light of day under new ownership was a custom truck chassis known as the VT-100. The VT-100 was a Class 8 conventional truck chassis engineered to withstand the rigors of severe construction applications. HME’s other initial product included a heavy-duty drill rig chassis utilizing “I-Beam” fabricated frames as well as a chassis designed for medical coaches, transit buses, and tour buses.

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In 1988 HME relocated its manufacturing facilities from Chicago to a suburb of Grand Rapids, Michigan. In Grand Rapids, HME began to design and manufacture a line of fire truck chassis for Grumman Emergency Products in Roanoke, Virginia. The chassis HME created for Grumman was a variation of the original VT-100 which eventually became known as the Aerial Cat (aerial), and the Panther (Pumper). Nearly 300 chassis were manufactured for Grumman by HME within a three-year period until the closure of Grumman’s Emergency Products Division.

HME realized the potential for serving the fire service industry with its own innovative, tough, and durable designs and launched the HME 1871 Series line of custom fire truck chassis in 1992. With the 1871 chassis, HME

entered the industry as an independent manufacturer and began to market cabs and chassis to apparatus manufacturers across North America and around the world.

In the spring of 2002 HME took another giant step forward by designing, engineering and manufacturing a complete line of fire apparatus. HME introduced the SilverFox and the AhrensFox fire apparatus lines with the objective of providing quality custom fire apparatus that were easy to maintain, durable and highly cost effective. This philosophy was reflected in the design approach and materials used in the construction of HME fire apparatus as well as the integration of new technologies in the design and manufacturing process. The application of advanced engineering and digital technologies allowed HME to design its fire trucks down to the smallest nut, bolt and screw. Digital blue

prints provide precision reproduction or replacement of parts or components as needed for faster and trouble-free repair and installation in the field.

Today, HME fire apparatus are constructed with corrosion-resistant, strong and durable stainless steel.

Pump modules and other components incorporated in HME fire apparatus are also built to deliver efficient and reliable performance, with minimal and easy maintenance, for years of dependable performance and cost effective service.

In 2013 HME celebrates 100 years of proudly serving the fire service industry with quality engineering and rugged construction for fire apparatus.

HME remains dedicated to serving the fire service industry with new and better fire apparatus designs, innovations and engineering into the 21st century and beyond.

Member News

Meet Steve Dembowski Steve is the new Akron Brass District Sales Manager for the states of Connecticut, Maine, Massachusetts, New Hampshire, New York (except NYC), Rhode Island, and Vermont.

Steve brings with him over 18 years of direct selling experience focusing on equipment and apparatus solutions within the fire industry in the state of New York. Additionally, he has 18

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dedicated 28 years as a volunteer firefighter with the Moyers Corners Fire Department where he has served in various roles including Lieutenant, Captain, and Battalion Chief. Steve resides in North Syracuse, NY with his wife, two daughters and dog Gibby. He is a huge sports fan following the Phillies, Cowboys and the Syracuse Orangemen. Steve’s strong sales background and fire industry experience will make him a valuable resource to service our customers.

Contact Steve for all your Akron Brass questions in the New England region. He can be reached at sdembowski@akronbrass.com or 315-317-6889.

Allison Transmission has been recognized by Spartan Motors for supplier excellence. This is Allison Transmission’s tenth outstanding supplier award in 11 years. Award criteria includes 99.3% or better on-time delivery, PPM of 750 or less, 99.3% or better paperwork accuracy; superior customer service, vendor recovery and service parts support; and contributions to engineering and innovation.

Allison account manager Larry Dodson (holding award) and Eric Dickerson, director of public relations, accepted the honor at the Spartan Motors Supplier Conference on March 27, 2013 in Charlotte, Michigan.

Eagle Compressors, Inc. Appoints New Officer Eagle Compressors, Inc. announced in April, 2013 the appointment of the following corporate officer: Becky Dreier, former Finance Manager, has been promoted to Vice-President, Finance. In addition to managing all aspects of accounting and finance work for the company, in her new position Becky will also coordinate external auditor statement reviews; oversee all administrative departments, material handling and warehouse operations.

Becky has over 30 years of experience in accounting and finance operations in manufacturing businesses with half of those years in key management positions.

Anthony M. Gonzalez, President of Eagle Compressors, Inc. made the following comments on the occasion of the announcement: “It is a special privilege to add Becky to an already strong and

experienced management team at Eagle. In working closely with her for many years, she has earned my respect and confidence in her business acumen, ethics and outstanding work in her field. Her talents and integrity will contribute significantly to the success of our Company. Today, I could not be prouder of our personal friendship which has spanned the last 27 years.”

on the effectiveness of their safety efforts in preventing injuries and controlling costs. Ferrara first received The Safest 70 Award in 2011. The Safest 70 is presented annually to 70 Louisiana companies with the most outstanding track record of workplace safety.

Approximately 16,000 Louisiana companies are LWCC policyholders.

E.S. Safety Systems Inc. is a Canadian company dedicated to addressing health and safety issues within the fire industry. Now in our tenth year of manufacturing a safety solution for transportation and manual handling of high pressure breathing air cylinders, President Rick Denike will be actively looking for distribution and manufacturing partnerships to expand into the United States Fire Industry market in 2013. As an entrance point, E.S. Safety Systems attended the NYSFCA Conference at the Turning Stone Resort in Verona, New York in June.

Affirming the words of Ms. Wall, Ferrara Fire Apparatus President and CEO Chris Ferrara said the company has a strong belief in constantly striving to improve workplace safety.

In addition to maintaining a safe work environment, Ferrara also has programs in place to encourage healthy lifestyles on the part of their employees and families.

“Our customers trust us to build apparatus that will keep them safe traveling to an emergency, during the response and on the way back to the fire station. Likewise, we work to create an atmosphere that stresses safety on the job and an overall healthy lifestyle.”

Kristin Wall, President and CEO of the LWCC noted, “We are deeply appreciative of the integrity and efforts by Ferrara Fire Apparatus, Inc. in achieving these goals.”

Ferrara Fire Apparatus Receives Industry Safety Award For the third consecutive year, Louisiana Workers’ Compensation Corporation (LWCC) has awarded Ferrara Fire Apparatus the LWCC Safest 70 Award. This award acknowledges excellence, outstanding performance, and commitment to workplace safety.

Companies are recognized based

FRC, a division of R.O.M., has added Eric Doty as Northeast Regional Sales Manager. Based in Elmira, N.Y., Eric will be working with distributors and OEMs in the territory from Maine to Virginia. Eric served four years in the Air Force and has a bachelor’s degree in engineering from Northern Arizona University. He has 26 years W W W. FA M A .O R G

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Member News experience working with customers as a field engineer, technical trainer, sales representative and regional sales manager. For nearly nine years Eric worked in the fire service industry and looks forward to reconnecting with all the friends he has made over the years.

When Eric is not working he enjoys spending time with family and participating in outdoor activities like golf, tennis, four wheeling, hunting and fishing.

FORT GARRY FIRE TRUCKS is pleased to announce that their grand opening on April 19th was an overwhelming success! Over 450 fire chiefs, fire fighters, guests, and suppliers attended the celebration.

Fire chiefs got to mingle with suppliers at a mini trade show as well as tour the facility. A roast beef dinner was served and a casino night followed. The Dalum Fire Department won the $25,000 credit towards the purchase of a new fire truck within the next two years, and a trip for two to Florida. The 50,000 sq. ft. facility has been up and running since the end of January 2013. The new space has given us the chance to really specialize in what we do best, building fire apparatus for all kinds of extreme climates and providing rubber products to our many industrial customers. We would like to sincerely thank all of our suppliers that participated and helped make the evening a success.

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Pierce Manufacturing Announces Strategic Purchasing Agreement With FAW Group to Expand Product Offerings in China APPLETON WIS. (May 7, 2013) – Pierce Manufacturing, part of the Fire & Emergency segment of Oshkosh Corporation (NYSE: OSK), announced a strategic purchasing agreement with FAW Bus and Coach Co., Ltd. of Changchun, China, a subsidiary of China FAW Group Corporation. Pierce will manufacture fire truck bodies and crane mounted rescue bodies in the U.S. to be exported to China where they will be mounted on FAW chassis. The agreement was announced in Beijing at the China Fire Show 2013.

“This is an important milestone for both companies, and we are proud to work together with FAW to better serve China’s long-term fire protection needs,” said Jim Johnson, Oshkosh Corporation executive vice president and president, Fire & Emergency. “This program will deliver cost competitive fire trucks with superior fire suppression technology to the China market. The trucks will be supported locally through FAW’s extensive truck sales and service network, as well as through Oshkosh’s in-country product training and support team.”

As China continues to accelerate urbanization and experience economic growth, Pierce will follow a dual product line approach. In addition to the jointly produced trucks with FAW, Pierce will also

continue to export to China its complete U.S. manufactured custom fire trucks built on Pierce custom chassis. This will offer Chinese customers a wider selection of vehicle choices to meet and exceed China’s GB 7956 firefighting vehicle standards and China Compulsory Certificate for Fire Fighting Equipment (CCCF) product certification requirements.

“Unwavering customer service and support has been a cornerstone of our success,” added Johnson.

“In China, we are committed to the same level of excellence, and we believe our strategic agreement with FAW Bus and Coach Company strengthens this objective.”

R·O·M Corporation is excited to announce the addition of Don Fishel to our team. Don joined R·O·M as Vice President of Sales and Marketing in December 2012. He leads the sales and customer service teams, as well as marketing and product management teams.

“Don has a proven track record of driving change and growth.

He understands the results we’re looking for and has a great vision of how we can take R·O·M to the next level,” said Jeff Hupke, CEO. “His well-rounded background in sales, engineering and marketing are a great fit for ROM and will help us continue to drive yearover-year growth during difficult economic times.”

Fishel brings more than 20 years of experience from his manufacturing and industrial positions. Most recently, he was the Senior Director of Sales and Marketing Strategy for Commercial Vehicle Group, Inc. In that role, Fishel reorganized and revitalized the aftermarket sales function adding millions of dollars to the sales pipeline in nine months. He also directed product management and created marketing initiatives that helped align the company’s brand positioning across all distribution channels.

“Don is being tasked with two things. First, getting to know key accounts and second, listening from an unbiased perspective on where and how we can improve,” Hupke said. “Don is the type of key player whose energy will keep driving us forward.”

New Web Design Improvements R·O·M Corporation has redesigned its website, www.romcorp.com, to provide easier navigation and mobile-friendly searches.

“2012 was the first year mobile web searches surpassed desktop.

Our business is increasingly done from the road, and R·O·M is adapting to this worldwide shift in media consumption. For example, 15-20% of our customers now view our email campaigns from their mobile device,” said Cameron Blain, Marketing Manager for R·O·M Corporation. “We have optimized the site for searches from tablets and phones.”

The new site can be automatically translated into 60+ languages using Google Translate. “While the Google feature is not perfect, we want customers to see that we’re

trying to communicate with them in their native tongue, even if that communication is not 100 percent,” said Blain.

“To keep the site fresh and relevant, key employees have the ability to make updates using a back end content management system. The thought here is to share control and eliminate bottle necks by removing marketing as the single point-of-contact,” he continued.

“R·O·M is dedicated to improving worker safety and productivity,” Blain said. “The change to our website directly fits into that mission, since this helps both our customers and employees.”

New York City Fire Department Recognizes Seagrave Fire Apparatus, LLC for Dedication and Support During Recent Tragic Event Superstorm Sandy Clintonville, Wis. (May 8, 2013) – The Fire Department of New York City (“FDNY”) recognized Seagrave Fire Apparatus, LLC for their dedication and support provided during the recent tragic events following Superstorm Sandy. The award was presented by Mark Aronberg, Assistant Commissioner for FDNY Fleet Services to A. Joseph Neiner Chairman and CEO of Seagrave Fire Apparatus, LLC during FDNY’s visit to Seagrave’s company headquarters.

A portion of the inscription on the plaque reads “FWD Seagrave

Recognition of Outstanding Dedication and Support: Mark Aronberg, Assistant Commissioner for FDNY Fleet Services (right), presents plaque to A. Joseph Neiner Chairman and CEO of Seagrave Fire Apparatus, LLC (left) Once Again Stepped up to Provide Much Needed Assistance to the FDNY, In Our Most Difficult Times We Can Always Count on the Men & Women of FWD Seagrave for their Continued Support.”

Seagrave has built a strong relationship with FDNY since first providing New York City with nine horse-drawn hose wagons in 1901.

“Everyone at Seagrave is proud to support FDNY. Supporting FDNY is a 112-year tradition for Seagrave.” said A. Joseph Neiner. “The Seagrave relationship with FDNY continues today with the manufacture and delivery of high-pressure pumpers, squad pumpers, Aerialscopes, tractor-drawn aerial units and other fire fighting vehicles.”

“Your (Seagrave) commitment to us (FDNY) in this regard has been extremely generous. The actions of you and your team to ensure Seagrave was ready to address any need which we may have had during this difficult time is the mark of true professional exemplary businessman and good friend,” said FDNY Deputy Fire Commissioner John A. Benanti.

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Member News “On behalf of the Fire Department and myself I would like to extend to you the most heartfelt thanks and deep appreciation to the entire Seagrave team for your assistance in this matter.”

built by Smeal in conjunction with Cincom, a programming company out of Cincinnati, OH. The culmination of these two systems has made the designing and selling of a truck easier than ever.

Seagrave was founded in 1881.

Seagrave is the oldest, continuous manufacturer of fire apparatus in North America.

Smeal successfully launched Fyresoft in July 2012 and we’re now seeing the full benefits of such an investment. With Fyresoft being exclusive and proprietary to Smeal, we have set the bar for how easy selling fire trucks can be for our dealerships.

Visit www.smeal.com for more information.

Smeal Fire Apparatus Co. spent over a year developing a brand new quoting and customer relationship management software system called Fyresoft. The state-of-theart web-based system is split into two separate parts, the customer management tool, run through Microsoft CRM, and the Fyresoft Configurator, which was custom

W.S. Darley Acquires STS W.S. Darley & Co. is pleased to announce it has signed a purchase agreement to acquire Self Testing Systems (STS) of Albuquerque, NM. STS is a manufacturer of packaged

Thanks to

Lyle Hoyt

Senior Vice President

Eric Schlett

Vice President — Fire Group

The FAMA Board and Membership gratefully acknowledge the generosity of PennWell Fire Group management and staff for the design and printing of the Flyer.

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residential fire sprinkler pump systems featuring patent-pending technology with the potential to forever change the residential market.

According to Jeremy Taylor, President of STS, “The acquisition by Darley was very synergistic. Darley has a first-rate reputation in the fire and emergency markets built upon their decades of emphasis on quality products and long-lasting relationships with their customers. It is a unique, family-held company and being a part of it is an honor. I am confident they will emerge as a leader in this new market.”

Paul Darley, CEO of W.S. Darley & Co. feels this addition complements the emerging Darley presence in the residential market. “We recognize the value that fire sprinkler systems add to saving lives. We also see the growth potential of this market as states pass laws mandating residential fire sprinkler systems in new residential construction.”

To learn more visit us at www.firesprinklerpumps.com.

FAMA BOARD OF DIRECTORS President

Past President

Harold Boer Rosenbauer America, LLC 100 Third Street, Lyons, SD 57041 Tel: (605) 543-5591; Cell: (605) 321-9358 Fax: (605) 543-5593 Email: haboer@rosenbaueramerica.com

Greg Kozey Kochek Company, Inc. 75 Highland Drive, Putnam, CT 06260 Tel: (860) 963-3377; Cell: (860) 933-0176 Fax: (800) 772-0255; Email: gkozey@yahoo.com

Vice President

Sr. Director-at-Large

Bruce Whitehouse AMDOR, Inc. 3435 South Service Road Burlington, ON L7N 3W6 Canada Tel: (905) 333-6745; Cell: (905) 467-8905 Fax: (905) 333-8975; Email: bruce@amdor.com

Scott Edens Fouts Bros. Fire Equipment 2158 Atlanta Road, Smyna, GA 30080 Tel: (800) 948-5045; Cell: (404) 808-0907 Fax: (770) 438-1504 Email: sedens@foutsbrosfire.com

Treasurer

Jr. Director-at-Large

Phil Gerace KME Fire Apparatus One Industrial Complex, Nesquehoning, PA 18240 Tel: (570) 669-5174; Cell: (570) 233-1452 Email: pgerace@kovatch.com

Steve Toren Waterous Company 125 Hardman Ave. So. South St. Paul, MN 55075-2456 Tel: (651) 450-5038; Cell: (612) 963-5158 Fax: (651) 450-5090 Email: smtoren@waterousco.com

Secretary David Durstine Akron Brass Company P.O.Box 86, Wooster, OH 44691 Tel: (330) 287-7031; Cell: (330) 621-0025 Fax: (330) 287-7831 Email: ddurstine@akronbrass.com

PROFESSIONAL RESOURCES: Administrator Karen Burnham 29 Stillman Road, Lynnfield, MA 01940 Tel: (781) 334-2911; Cell: (617) 771-5407 Fax: (781) 334-2911 Email: info@fama.org Legal Counsel James J. Juneau 15301 Spectrum Dr., Suite 300, Addison, TX 75001 Tel: (972) 866-3333; Cell: (972) 523-1011 Fax: (972) 866-8378; Email: jjuneau@juneauboll.com GAC Consultant David Gatton Development Initiatives, Inc. 1620 Eye Street, MW, Washington DC 20006 Tel: (202) 957-6530; Cell: (202) 957-6530 Fax: (202) 293-3109; Email: dgatton@dinitiatives.com

Travel Planner Bob Grimaldi Rome Travel Bureau, Inc. 413 Wooded Crossing Circle St. Augustine, FL 32084 Cell: (904) 495-5055; Email: Rometravel3@gmail.com Website Services/Newsletter Windmill Hill Consulting, LLC Gabe Steinbach Simon Steinbach 1004 Dolores Avenue, St. Louis, MO 63132 Cell: (314) 504-0945; Fax: (314) 228-0090 Email: simon@windmillhillconsulting.com

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First Class Mail U.S. Postage Paid St. Louis MO Permit 175

P.O. Box 397 Lynnfield, MA 01940-0397 Tel & Fax: (781) 334-2911 E-Mail: info@fama.org Website: www.fama.org Editors:

Karen Burnham Harold Boer Editorial Staff:

Mary Murphy-Overmann Bruce Whitehouse Mindy House Design:

Meg Fuschetti fall Issue Deadline: august 15, 2013 ©Copyright 2013, FAMA, Inc., MA (USA)

2013 fire service events calendar IAFC Missouri Valley Division July 10 - 12 Colorado Springs, CO

Alabama Assoc. of Volunteer Fire Depts. Conf August 2 -3 Tuscaloosa, AL

Tennessee Fire Chiefs Assn. Annual Conf.

South Atlantic Fire Expo

EMS World Expo

NFFF Memorial Weekend

September 11- 13 Las Vegas, NV

October 4 -6 Emmitsburg, MD

Georgia Fire Service Conference

Ohio Fire, Rescue & EMS Expo

September 12 - 15 Albany, GA

October 6 - 7 Akron, OH

Texas Municipal League

July 14 - 16 Nashville, TN

August 6 -10 Raleigh, NC

Mississippi Municipal Conference

Fire Rescue International

New Jersey State Firemen’s Convention

July 15 -18 Biloxi, MI

August 13 - 17 Chicago, IL

September 13 - 14 Wildwood, NJ

Ohio Fire Chiefs and Firefighters Convention

iWomen’s 2012 International Conference

Michigan Firemen’s Memorial Festival

July 20 -21 Sharonville, OH

August 13 - 14 Chicago, IL

Texas A&M Municipal Fire School

FAMA Technical Committee Meeting

July 21 - 26 College Station, TX

August 15 Chicago, IL

Firehouse Expo

John P. Redmond Symposium (IAFF)

July 23 - 27 Baltimore, MD

August 21 - 25 Denver, CO

Louisiana State Firemen’s Association August 1 - 3 New Iberia, LA

September 13 - 15 Roscommon, MI

Fire Rescue Canada September 22 - 25 Regina, SK

FAMA/FEMSA Fall Meeting September 25 - 28 Tampa, FL

October 8 - 11 Austin, TX

Illinois Fire Chiefs Association October 13 -17 Peoria, IL

FireShowsReno October 28 -31 Reno, NV

ARFFWG Annual Conference October 28 -31 Charleston, SC

Ohio Fire & EMS Expo

Volunteer & Combination Officers’ SymposiumClearwater Beach, FL

Continuing Challenge HazMat Conference

September 26 - 27 Columbus, OH

November 11 - 17 Clearwater Beach, FL

September 3 - 6 Sacramento, CA

Northwest Fire Expo

Industrial Fire, Safety & Security

September 27 -28 Portland, OR

November 12 -15 Tampa, FL

For updates, corrections, or additions contact Brian Cassell at 570‐656‐0324 or bcassell@kovatch.com — A full listing of 2013 events can be found at www.fama.org —