Window News January 2018

REAL Aluminium Builds For The Future 8

Do you know what’s on your glass delivery?

42

Made For Trade Becomes Biggest User of Emmegi Machines 48 WINDOW NEWS JANUARY 2018 1

Introducing our colour of 2018 Anthracite Grey

Hands kindly supplied by Meg Durrell, Product Assistant

It’s all about Anthracite Grey this year.

In fact, by the end of 2018, we predict Anthracite Grey sales will surpass Rosewood to become our number one selling foil, cementing grey as the nation’s new favourite colour choice. For installers, this trend offers a fantastic opportunity to upgrade standard PVC-U windows to premium alternatives, and add value to any installation both in the domestic and commercial arena.

With REHAU

It’s all in hand

Find out more at rehau.uk/colour #inhand

WINDOWNEWS

CONTENTS WINDOW NEWS

W INDOWNEWS THE LATEST INDUSTRY NEWS

TRADE NEWS 4

NEWS W INDOW PEOPLE 28 INDUSTRY DIRECTORY DEAR GERALD 26

WINDOW

WINDOW SYSTEMS

34

PRODUCT NEWS 36

W INDOWNEWS

MACHINERY 48 THE LATEST INDUSTRY NEWS

ON-SITE 52

W INDOWNEWS THE LATEST INDUSTRY NEWS

W INDOWNEW W INDOWNEW W INDOWNEW

THE LATEST INDUSTRY N

THE LATEST INDUSTRY N

THE LATEST INDUSTRY N

MARKETING 58 AWARDS 64

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CHARITY 66 Click to go back to

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Cover picture: Stunning structurally glazed atrium THE LATEST INDUSTRY NEWS provides focal point for wealth management firm HQ, read more on page 43.

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TRADE NEWS

GGF Concerns After

Carillion Collapse installation. As a result of short term procurement practices and Government’s fixation with cost savings, a clear risk has been built into major construction projects.

GGF Members aim to be – and many are – the best in the world in their given sector and collectively the membership represents over 30,000 jobs in the UK alone. A cost cutting approach to the awarding of contracts puts at risk build quality, safety and jobs. In doing so, no legal protection is afforded to those in the supply chain that are now the victims of the Carillion Collapse. This in turn could result in further company failures and consequent losses of jobs and talent.

Phil Pluck

Following the collapse of Carillion this week Phil Pluck, GGF Group Chief Executive raises his concerns.

“As the assessment of the true damage continues following the collapse of Carillion, it does raise some fundamental issues in terms of protecting both smaller companies caught up in the collapsing supply chains and the jobs that may be lost as a result.

The Glass and Glazing Federation (GGF) has sympathy with local government and other 4 WINDOW NEWS JANUARY 2018

bodies tasked with delivering major build projects on ever decreasing Government funding. This creates a race to the bottom in terms of procurement practice in that more and more major contracts are awarded based on the lowest price.

This is a poor, short term approach which causes companies throughout the supply chain to operate at almost impossible margins. The companies that the GGF represents operate to the highest standards of manufacture, supply and

A knee-jerk reaction comprised of Government rescue packages to selected companies is of no reassurance to GGF Member companies and does not allow them to plan for long term sustainability. A lasting negative effect on Government tax revenue would be the result.

I urge the Government to assess the long term damage that short term cost savings creates and to take heed that Carillion may not be the last company to collapse as a result. There are other major supply chains also operating at near impossible margins.”

Phil Pluck GGF Group Chief Executive

TRADE NEWS

Carillion’s

Demise Raises Concerns About Government’s

Rapid Growth In The Commercial Glazing Sector To Stall – Palmer

A new report from Palmer Market Research suggests that the rapid growth seen across the commercial glazing sector may be about to stall in ‘some areas’.

According to the new The Commercial Glazing Markets 2017, published at the end of last year, four –years of consistent growth meant that the commercial glazing market was 16% up on 2012, while in installed value, it jumped by more than 41%.

The report, which charts the performance of windows, curtain walling, roof glazing, shop fronts and entrance doors, shows that even over the last two years growth was as high as 6% and 10% respectively.

Great Britain 2010 to 2021 Installed Value £bn

Robert Palmer, Managing Director, Palmer Market Research, said: “The outcome of the Brexit referendum was unexpected and that appears to have had a direct impact on the commercial glazing sector.

“This appears to be particularly acute in commercial office space, as large employers hedge their bets as to the nature of Brexit and put plans for new development on hold.”

Reliance On Large

Contractors The Government must learn from Carillion’s demise and assess its over-reliance on major contractors, according to the Federation of Master Builders (FMB).

Commenting on yesterday’s announcement that Carillion is to enter compulsory liquidation, Brian Berry, Chief Executive of the FMB, said: “Carillion’s liquidation is terrible news for all those who work for the company and it will have serious knock-on effects for the many smaller firms in its supply chain, some of which will be in serious financial danger as a result of Carillion’s demise.”

They state, however, that the unexpected result of the Brexit referendum has to a greater or lesser extent, depending on segment within it, hit confidence throughout the commercial glazing sector.

Things are not, however, entirely gloomy. “It would be wrong to write-off the commercial glazing sector. There are and continue to be sizeable pockets of growth. Our forecasts have, however, changed significantly since the Brexit vote and we predict that it’s effects will continue to be felt for the foreseeable future.

Berry concluded: “Carillion’s liquidation raises serious questions for the Government, not least about its over-reliance on major contractors. The Government needs to open up public sector construction contracts to small and micro firms by breaking larger contracts down into smaller lots. That way, it can spread its risk while also reaping the benefits that come from procuring a greater proportion of its work from a broad range of small companies. Construction SMEs train two-thirds of all apprentices and are a sure-fire way of spreading economic growth more evenly throughout the UK.”

Commercial Glazing Market in

www.palmermarketresearch.co.uk

www.fmb.org.uk

This, the report’s authors argue, was driven by a ‘resurgence in the commercial offices sector’ and to a lesser extent the education sector, the two single largest areas of the market.

Pressure on public sector budgets is also cited by the report as limiting the availability of funding for major capital spends. The report’s authors also highlight a squeeze on the high street as retailers shift more of their business online.

WINDOW NEWS JANUARY 2018 5

TRADE NEWS

FrameXpress Joins Excellence As Standard

From left to right: Gerald Allen –Marketing Manager, Epwin Window Systems and Mark Westbrook –Managing Director, FrameXpress

FrameXpress, long-standing Profile 22 fabricator and one of the largest independent PVC-u fabricators of windows, doors, conservatories and composite doors in the UK, has just become an Excellence as Standard member. Mark Westbrook, Managing Director of FrameXpress, said: “For the last 20 years FrameXpress has built a reputation for excellence within the sector. The new initiative launched by Epwin substantiates the commitment both companies have to deliver only the 6 WINDOW NEWS JANUARY 2018

highest standards and to help customers achieve greater potential. We are thrilled to be part of such a progressive industry development.”

Gerald Allen, Epwin Window Systems’ Marketing Manager, said: “We are delighted to welcome FrameXpress to Excellence as Standard. It adds another dimension to a fabricator already renowned for the exceptional quality, service and support it offers.”

Excellence as Standard (EAS) advocates excellence at every stage of a project – from manufacturing through to the physical installation in a consumer’s home. Being part of the EAS programme will help FrameXpress to drive quality in the industry by supporting its installer customers to become Excellence as Standard-accredited.

By becoming members, installers can receive benefits including qualified leads via the lead generation programme, EAS branded marketing materials plus bespoke options, discounted NVQ training courses at Levels 2 and 3, access to video training, webinars and events via the Excellence Academy.

FrameXpress was established in 1998 by well-known industry names Stuart Green and Mark Westbrook, which means the company is celebrating its 20th anniversary this year. Since it was founded the company has grown from having four employees to over 60 and it now operates from a 30,000 sq ft state-of-the-art factory in Telford, Shropshire. The company has grown so successfully thanks to a commitment to being a reliable, friendly and committed fabricator that looks to help customers grow their own business. It does this with exceptional service, marketing support and technical advice.

Mark also credits Profile 22 and its Optima system, highlighting how well-respected the system is in the market and commenting on how fitter-friendly it is.

Excellence as Standard is fast gaining a reputation for setting a benchmark for member programmes in the industry.

It’s a reputation that can only be enhanced when a fabricator of the stature of FrameXpress joins.

TRADE NEWS

Tony Craggs, Managing Director, Virtuoso Doors

Virtuoso Doors On Threshold Of Rapid Growth With Re-Launch Crafted precision is set to be the buzz word for 2018 as Virtuoso Doors – previously known as WB Group – makes its rise to fame.

new identity to capture the unique craftsmanship and precision engineering that goes into making every single Virtuoso door.

Virtuoso Doors has kicked-off the New Year with a major relaunch to strengthen its position as a leading manufacturer of high end composite doors and PVCu door panels. Under the launch, the company has unveiled a bold

The move heralds the next exciting phase of rapid growth for Virtuoso Doors, which is part of the new Customade Group.

Virtuoso Doors factoryTony Craggs, managing director of Virtuoso

Doors, explains: “Virtuoso Doors will be the name on everyone’s lips in 2018. We have a new name and we have a new look, but what we stand for remains the same. We create doors with ‘crafted precision’ and our team of experienced craftsmen and craftswomen use cutting edge machinery to make the best quality doors with an attention to detail that only a human eye can give.

“Virtuoso Doors isn’t like any other door manufacturer. With a reputation for manufacturing superior quality doors and providing unrivalled personal service, we have a genuine passion for perfection in everything we do.

Making doors is a real labour of love for us.

“It’s been a phenomenal year for Virtuoso since we joined Customade Group. We’ve already launched Virtu-AL – our ground-breaking aluminium effect composite door – and there are more exciting innovations to come in 2018. We’ll be taking Virtuoso, and the industry, to the next level – watch this space!” www.virtuoso-doors.co.uk

Fenster Forges Ahead With Factory Expansion After 2018 saw rising demand for its aluminium glazing products, Devon’s Fenster Fabrications has acquired a new building to expand its operation.

Over the last eleven years, Fenster has gradually risen to become one of the South West’s leading aluminium suppliers, offering the full range of Smarts window and doors alongside its own premium-quality sliding door, Üni_Slide.

The fast-growing firm now not only works with dozens of installers across the region, but also some of the country’s most respected architects and commercial developers, and last year even featured on hit ITV home improvement show Love Your Home & Garden.

With the new unit, situated on the same Newton Abbot industrial estate as its headquarters, Fenster is significantly upping its capacity, allowing it to meet

consumers’ increasing appetite for high-end, widespan aluminium glazing products.

Managing Director Tony Drake commented: “There’s no doubt – consumers are a lot more demanding than they used to be, and the stylish, robust products we offer at Fenster are just what many discerning end-users are looking for.

“Faced with rising demand, we’ve taken the decision to expand our fabrication space, letting us increase volumes, and providing us with an excellent foundation for our future growth.

“In 2018 and beyond, we’ll be looking to expand our reach around the country – and we’re looking for experienced, quality-focused installers to help us do that. If you value quality design and exceptional performance as much as we do, we’d love to hear from you.” www.uni-slide.com WINDOW NEWS JANUARY 2018 7

TRADE NEWS REAL Aluminium’s remarkable growth but also create 40 new jobs for local people.

Nick Gibbons, chief operating officer at Customade Group

REAL Aluminium Builds For The Future In little more than 18 months, REAL Aluminium has become not only one of the industry’s fastest-growing brands but also one of the UK’s biggest manufacturers of Smart Systems’ aluminium products – in fact, sales of its windows, doors and lantern roofs have grown by more than 300%.

Now, this demand has led parent company Customade Group to invest £250,000 in a new 23,000ft2 factory to ramp up aluminium window production by 60%. This substantial investment will cement REAL Aluminium’s position as a leading force in the supply of

aluminium and enable the company to comfortably satisfy future demand.

The new production facility at Stonehouse in Gloucestershire, will increase REAL Aluminium’s production space significantly, bringing it to 75,000 ft2 in total.

The new space will allow REAL Aluminium to boost window production to 800 frames per week, while capacity for aluminium bi-folding doors will increase to 300 doors per week.

The £250,000 investment in plant and machinery will not only sustain

Nick Gibbons, chief operating officer at Customade Group, explains the reasons behind the investment: “REAL Aluminium was a true step change for the industry and we’re excited by how it has achieved such rapid growth in a short period of time. Aluminium is dominant in the industry and consumer desire for it is showing no signs of slowing down.

The number of installers offering aluminium has risen by more than 40% in the last five years and demand for products like sliding and bi-folding doors is predicted to rise once again in 2018.

“REAL Aluminium has outperformed all forecasts and this investment into new factory space and machinery was an important strategic development for the future growth of the brand. It will enable us to build significantly on our capacity and supply products that help customers to easily take advantage of the continued demand for aluminium.

“Market intelligence tells us that there is a very strong future ahead for aluminium and we’re delighted to be investing in our capability and creating a number of new jobs for people. One thing we can be sure of is that 2018 is going to be another big year for REAL Aluminium.” www.real-aluminium.co.uk

Record Downloads Of Insight Data’s Latest

Industry Report

A leading provider of market intelligence, Insight Data is celebrating record downloads of its latest industry report. Since its release in October, the firm says it has seen thousands flock to their website to get their hands on the 2017 Insight Report, which provides a complete overview of the UK window, door and conservatory industry.

8 WINDOW NEWS JANUARY 2018

Curated by Insight Data MD Andrew Scott and his team of industry data specialists, the Insight Report combines in-depth analysis into the current state of the market with the latest findings and statistics on the industry’s fastest growing areas. For the first time in their series of comprehensive industry reports, Insight Data has also revealed the industry’s ‘Top 100’ companies based on both turnover and net-worth. www.insightdata.co.uk/reports.

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TRADE NEWS

Northwich Glass Ltd Switch To

Polyframe As Key Supplier received since moving to Polyframe has, without question, made this the best strategic decision we’ve made so far and it will set us up for a sustained period of growth going forward.”

Northwich Glass Ltd, which operates from a 28,000-square foot site and currently installs around 200 PVCu windows a week in and around Cheshire, made the switch from its long-standing PVCu supplier after careful consideration.

“To achieve our ambitious growth plans, we needed to work with a supplier that was of a sufficient size to offer us the best price matrix and, crucially, had the capacity to match our future needs as the business grows through acquisition,” says Mark.

“After reviewing a number of suppliers and window systems, we knew that Polyframe and its Rehau system were right for us. Rehau is a solid brand that has stood the test of time and it is a trusted system that’s built to last. Just as importantly, our fitters like installing it, which helps us complete projects more quickly and cost effectively.”

A Cheshire-based installer has made what it describes as its ‘very positive strategic decision’ after signing up to Polyframe as their key supplier of PVCu windows. The switch to Polyframe is part of Northwich Glass Ltd’s strategy to help support growth in turnover during the coming year and give them access to the largest number of window profiles available from one fabricator.

Northwich Glass Ltd recently migrated to Polyframe – the largest fabricator of Rehau frames in the UK – to exclusively supply Rehau windows and enable it to keep pace with growing demand within the domestic sector.

Owner Mark Patrick, who bought the former family business in 2015, says: “The business has gone from strength to strength since I took it over, but it became apparent that we needed a long-term partner that could match our growth projections with large volumes and consistently high product quality. We tested the water with a few companies but Polyframe was the only supplier that could offer us the scale we needed with a keenly priced product. The high level of support that we’ve 10 WINDOW NEWS JANUARY 2018

Northwich Glass Ltd has already seen considerable growth since switching to Polyframe and is on course to increase turnover by at least 30% in the next year.

Martin Hitchin, chief executive at Rehau Ltd, added: “It’s important for us to develop relationships with the installers who fit our products as well as continue to support Polyframe as a key Rehau partner so it’s absolutely fantastic to see firms like Northwich Glass Ltd growing and investing in their future with our system. They are proof that it needn’t be daunting to switch to a new window system and supplier and that fitter-friendly windows, like Rehau, can make an enormous difference to how quickly installers finish projects.”

Northwich Glass Ltd’s showroom will be kitted out with a range of Rehau windows and will be fully equipped with supporting showroom literature to help the business convert more sales.

Polyframe operates nationally and has four PVCu production sites in Norwich (fabricating Rehau), Halifax (fabricating Halo and Eurocell), Gloucestershire (fabricating Duraflex) and Livingston (fabricating VEKA) which collectively fabricate more than 13,000 frames a week. www.polyframe.co.uk

TRADE NEWS best products tailored to what the market wants and needs today.

Deceuninck Sales Up 30% In December Deceuninck UK is pleased to report that thanks to offering truly innovative products to its proactive and driven customer base, the company saw a 30% increase in like for like sales in December 2017 compared with December 2016.

With these impressive sales results and 52% of everything the company makes now in colour, Deceuninck clearly remains one to watch in 2018.

Rob McGlennon, Managing Director of Deceuninck UK says: “We

had an exciting year in 2017 with the launch of our Heritage Window Collection, some prestigious new customer wins, hitting and surpassing the 50% colour milestone (and seeing some of our customers do the same) and of course winning the G-Award for New Product of the Year for the Heritage Flush Sash. However, we don’t intend to rest on our laurels this year. Customers can expect more of the same in terms of outstanding service, over and above marketing support and the very

“We’ve made huge investments to ensure we can deliver colour with no compromise and this will continue to be a focus this year.

The market is demanding more colour and the companies that are delivering a wide range of options without restrictive delays, are the ones reaping the rewards. We’ve given our customers a USP in this area and we see this only going from strength to strength in 2018.

“It’s tough for fabricators to take a leap of faith and switch systems supplier, but as the market looks set to remain difficult this year thanks to wider political and economic uncertainty, fabricators need to follow the money by finding opportunities for increased sales. That means working with a supplier who has identified the key growth areas and is delivering the right solution for those sectors. Deceuninck UK is pleased to continue working closely with ambitious fabricators to genuinely make a difference to their bottom line.” www.deceuninck.co.uk

PatioMaster South East Sales Reveal Consumer Trends Sales figures are a vital way to understand how consumer trends are changing and PatioMaster South East has just released sales figures that show how trends are changing in the patio door market.

One particular area of interest is in the growth in colour – for example, the company has seen a 20% growth in grey patio doors.

Co-owner Simon Spiers explains the reasons behind the growth: “Colour is an increasingly important theme for consumers and grey is a particular favourite when it comes to patio doors. Our grey patio doors are available from stock, which means they’re available on a rapid lead time. It removes one

of the biggest barriers to purchase and sales have risen as a result.”

Another notable sales trend is in four pane door designs – the company has seen a 15% growth in this configuration. Simon comments: “The trend is to have bigger glazed areas and more and more consumers are choosing wider patio doors as a result.”

PatioMaster South East is a family-owned company run by Simon and Suzanne Spiers and it’s been an approved PatioMaster dealer since 2002.

Simon says his customers appreciate the quality and ease of fit of the PatioMaster product. He also

knows they appreciate the level of service. “We work very closely with our customers, so we understand how the market is changing and what they need from us to capitalise on trends.”

The PatioMaster South East story is the perfect demonstration of the PatioMaster network approach.

It’s a national company that supplies market leading inline sliding patio doors that offer the highest construction and security specifications yet are still simple to install. At the same time, thanks to the network of highly experienced local dealers such as PatioMaster South East, installers and consumers can support a high quality local company. patiomaster.co.uk WINDOW NEWS JANUARY 2018 11

TRADE NEWS

Solidor Announce New Network Development Programme Already recognised as one of the most influential composite door brands in the UK, Solidor are set to enhance their credentials further with the launch of a new, powerful Network Development Programme for 2018. First up is an upgrade of the Installer Search Engine on solidor.co.uk.

Designed to offer consumers complete transparency when selecting a door supplier, the aim of the new initiative is to promote the facilities of their nearest Solidor retailer via a postcode driven search.

Trade partners are no longer categorised as ‘Premium’ and ‘Recommended’ and have instead been replaced by a series of icons which represent a number of business criteria and standards. These were assessed, following a trade audit carried out in 2017, and cover a variety of relevant measures,

Gareth Busson, Solidor Group

such as the nature of any showroom, what product they offer, and even whether they have FENSA or CERTAS certification.

There is also a further icon for those companies that manufacture their own Solidor using a different frame, hardware and accessories.

All designed to inform the consumer and give them a better understanding of the business that they are potentially working with.

Another part of the Network Development Programme is an award for ‘Showroom of the Month’, which will reflect those companies that provide an outstanding sales environment for consumers. In addition, new Solidor owners will be encouraged to allow their door to be professionally photographed and included in the popular Lifestyle Brochure, with the incentive of a £100 Amazon voucher. There will also be a number of other initiatives launched throughout 2018.

Gareth Busson, head of sales and marketing at Solidor Group, commented: ‘The new Network Development Programme has been carefully structured, after a full audit of the way in which we engage with trade partners and consumers. The first stage has already been implemented and the feedback has been enthusiastically positive.’ www.solidor.co.uk

Bohle Begins The New Year With Major

US Acquisiiton Bohle has continued its investment programme with the acquisition of high-profile US shower and bath accessories manufacturer, Portals Hardware.

Dave Broxton, Managing Director, Bohle

Set up in 2001 and operating from Kansas City, Missouri, the acquisition of Portals Hardware, significantly extends Bohle’s reach in the United States.

Arne Klöfkorn, CEO at Bohle AG said the cultural fit between the two businesses was strong, with a common focus on customer service and product quality.

12 WINDOW NEWS JANUARY 2018

“Bohle and Portals Hardware are two leading and steadily growing companies in the American market and joining forces allows each to offer their customers an even better service”, he said.

With a state-of-the-art distribution centre just outside Manchester, Bohle supplies an extensive rage of consumables, tools and machinery for the processing and handling of glass.

Dave Broxton, Managing Director of the company’s UK operation, Bohle Ltd said that the deal demonstrated Bohle’s continuing willingness to invest in its overseas markets.

He said: “We have a very strong presence here in the UK but Bohle remains a global business. That’s a key benefit to our customers here at home because it means that we have the resource to invest in growth as well as a continuous programme of product development. This puts us but most importantly our customers, at the forefront of innovation in glass processing technologies.” www.bohle-group.com/en-gb

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TRADE NEWS

Aluminium

Specialist Sees Products

Chosen For

Prestigious

Exhibition

Gloucester-based specialist aluminium window and door supplier, CDW Systems, recently teamed up with Black Millwork to supply products for a show home at the National Self Build and Renovation Centre in Swindon.

Black Millwork is a major supplier of wooden windows and doors to new build and refurbishment projects across the UK. They specialise in American timber windows, but their extensive range also includes innovative products such as aluminium-clad timber windows and doors.

The company currently has a number of permanent displays at the centre in Swindon. Amongst these, a Reynaers CP130 lift and Slide aluminium patio door can be found in its own exhibition – a product supplied to Black Millwork

by CDW Systems to demonstrate how timber and aluminium can work together.

“We chose to team up with CDW for several reasons,” says Black Millwork’s Managing Director, Gary Hutton.

“We were looking to partner with a firm that offered a varied and comprehensive range of aluminium products and that shared our commitment to high-quality work – CDW fitted this description.” www.cdwsystems.co.uk 14 WINDOW NEWS JANUARY 2018

New Tradelink Windowcenter

Opens In Stoke-On-Trent

Tradelink Window Solutions has opened a new manufacturing facility and Windowcenter in Stoke-onTrent. The Stoke site is Tradelink’s fourth Windowcenter in the UK, offering a direct service for installers looking for top-quality windows, doors and conservatories.

The Windowcenter at Stoke-onTrent gives installers in the Midlands easy access to Tradelink’s diverse range of aluminium and PVCu windows and doors, conservatories and sealed units.

Jim Moody, Managing Director at Tradelink explains: “This fourth Windowcenter has been opened so that Midlands-based installers can take advantage of Tradelink’s product range and our top service.

“We have invested £450,000 in machinery for the new manufacturing facility in Stoke. The new premises brings our total to six sites across the UK. We produce

a full range of windows and doors, including our own Regiment composite door range and the impressive Residence 7S window system.”

At a well-attended, three day opening event in December, the Stoke Windowcenter ran a series of giveaways and competitions for customers including the Tradelink Wheel of Fortune game with free spins on every quote and order.

Winners received a range of great prizes including windows and doors, tool boxes and a Dewalt radio.

Tradelink has more than 20 years’ experience supplying one of the largest ranges of PVCu and aluminium products direct to installation companies. The new Windowcenter is in Cobridge, Stoke-on-Trent and features an impressive showroom with working examples of their extensive range.

Fire Testing –

Ultraframe, Setting The Standard In the wake of the Grenfell Tower disaster, Ultraframe is calling for all solid roof manufacturers to publish their fire safety certification for the entire roof system – not just the components. This heightened awareness of fire safety in construction materials has resulted in greater numbers of consumer enquiries into the fire safety performance of both Livinroof and Ultraroof – both of which have been independently tested as an entire structure by Exova Warringtonfire.

Andrew Thomson, Design and Development Director at Ultraframe is concerned that there is still a “significant” proportion of the industry that wilfully ignore the Building Regulations that govern the fire safety performance of solid roof structures, either as a new build or replacement roof system.

Andrew expands on the issue: “we have seen many examples of roof system manufacturers share the fire performance data of the tile (or finishing material?) that sits on top of the roof, but never have we seen test data that supports the entire structure. There is a very clear lesson from Grenfell and one that

Andrew Thomson, Design and Development Director at Ultraframe

we acknowledged during the development phase of both Livinroof and Ultraroof, we mustn’t assume that materials perform the same in isolated material tests as they do when they’re sandwiched together with other components such as insulation, membrane and plasterboard. The message is simple – components assembled together must be fire tested together.”

There are two specifications that need to be addressed to ensure rigorous fire performance – the penetration of flame and the spread of flame. Combined, the two tests give the roof an overall rating of two letters in accordance

TRADE NEWS with BS476-3:2004. The first letter relates to the penetration and dictates that roofs within 6m of any boundary must be classified as ‘A’. The second letter relates to the spread of flame and roofs within 6m of any boundary must be classified as A, B or C. Therefore, if the roof being installed is within 6m of the boundary a test certificate confirming the AC rating should be available for the roof to be compliant with building regulations. Installers must be able to show a home owner the test certificate for both A and C to confirm compliance. B-roof is the European equivalent of the AC rating that is required for UK Building Regulations.

Ultraframe is making all of their test certificates easily available to installers to allow them to clearly demonstrate the fire safety performance of both Livinroof and Ultraroof. As Andrew concludes, home owner safety has to be paramount in the development of any new roof system: “as an installer it’s your responsibility to check the compliance of the roof system you are installing. One of our core design principles at Ultraframe is health and safety and if it costs us more to develop a safe roof, then that’s a small price to pay in protecting the home owner that lives beneath an Ultraframe roof.” ultraframe-conservatories.co.uk

GJB Window Systems Adds Residence

Collection To Their Product Offering

South-East fabricator GJB Window Systems has announced a major addition to their product offering.

Looking to help their customers win new business and break into new markets, the team has added The Residence Collection, one of the UK’s leading range of timber-effect windows.

Made available through GJB’s strategic partnership with new sister company Listers, The Residence Collection combines three authentic, high-performance window systems. Each accurately captures the charm and the traditional aesthetics of timber in an ultra-modern PVC-u window. gjbdevelopments.co.uk WINDOW NEWS JANUARY 2018 15

TRADE NEWS

Woodworking Industry Hopeful That Investment In Growing The Market Can

Balance Out Brexit Uncertainty And Cost Rises The BWF’s Joinery State of Trade Survey Q4 2017 has indicated that investment in product improvement and customer research is growing despite rising raw material costs and slowing sales growth.

BWF Policy and Communications Executive Matt Mahony commented on the state of the joinery industry: “Sales are still growing at a reasonable rate and there are no indications of a sudden decline for the British woodworking industry despite the pessimism around construction from some quarters. Slightly fewer order books extending beyond three months and consecutive quarters of lowered sales growth expectations conceal the reality which is that our members have been selling products and adapting to the higher costs that have now unfortunately become the new norm.

“More than two-thirds of respondents noted that Brexit-related uncertainty has already affected their business, with two-thirds of those identifying the impact as being increased raw material costs. If we look to the longer term however, manufacturers are unsure as to what the effects of Brexit might be.

“On the plus side, it’s hugely encouraging to see 16 WINDOW NEWS JANUARY 2018

joinery manufacturers taking a proactive approach to growing their market. Investment in e-business is set to increase by half and customer research is anticipated to double. More than two-thirds of members will be investing more in product improvement.

“With the innovation and initiative of our members reflected in the survey results, there are plenty of reasons why wood should be the material of the choice for 2018 and beyond. The irreparable damage of plastic pollution is never far from the news, with programmes such as Blue Planet 2 capturing the public imagination and the Wood Window Alliance’s Fake Facts campaign shining a spotlight on the PVC-u industry’s ‘plastic promises’. We will be building on existing resources to support members of all sizes in showcasing their products as beautiful and sustainable and illustrating the benefits to specifiers of building it with wood.”

Key points from the BWF Joinery State of Trade Survey Q4 2017 include: - A balance of 33% of respondents reported an increase in sales volumes over the last quarter, with 41% reporting an increase over the last year. This corresponds with the 44% of respondents reporting a quarterly increase in the previous survey.

TRADE NEWS - 68% of respondents felt that Brexit-related uncertainty had affected their business so far with 67% of those noting that the cost of raw materials was where it had impacted.

- A balance of 32% felt that Brexit negotiations would have a negative impact on their business in the next 12 months.

- When asked about the impact of Brexit over 5 years, respondents were split between whether it would be positive or negative (25% for each) with 40% unsure of the implications and 10% expecting no impact.

- Manufacturers felt that sales volumes would improve in the next quarter, with a balance of 34% predicting an increase for Q1 2018, and a balance of 30% predicting an increase over the next year.

- 19% of companies reported a current order book of future work extending beyond 3 months – down 7% from the previous quarter – with 53% saying that their order book extended to between 1 and 3 months.

- Demand was listed as the most likely constraint on output over the next year by 37% of respondents.

Labour availability and Capacity came next, with 24% and 20% of respondents feeling that they were most likely to constrain output.

- 32% of respondents on balance reported increasing their labour force in the previous year, with 44% of respondents anticipating an increased labour force over the next year.

- Raw material costs were noted as a major inflationary factor for unit costs for 95% of respondents on balance, with wages/salaries increases pushing up unit costs for 67% of respondents on balance.

- Over the previous year a balance of 59% of respondents had invested in improving their products with 45% investing in their manufacturing equipment.

- Investment in product improvement was set for the highest capital investment over the next year, with a balance of 67% planning to invest and with 48% set to invest in equipment.

As a benefit of membership, British Woodworking Federation members can view the full BWF State of Trade Surveys plus the latest economic reports produced by the Construction Products Association industry forecasting team. www.bwf.org.uk

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TRADE NEWS

Continued

Investment For SafeGuard Not one to rest on its laurels, SafeGuard Glass and Glazing has just completed a further stage of investment, despite completing a £1.5m investment into manufacturing capabilities and premises’ move in 2016. In the past 18 months a further £200k has been spent on its Peterborough facility and a new showroom is about to open at the Stamford branch to showcase the broad range of products Safeguard both manufacture and install.

Nick Welsh, Managing Director at SafeGuard explains: “Automation is a big part of what we do and advances in technology is one of the biggest things we have seen change over the past 23 years trading. In order to ensure we are delivering on our customers’ expectations both in terms of quality and quantity, we need to keep up

with those advances. In the past 18 months we have invested in an array of machinery which will further improve processes across the business, including a Forel 2500mm Glass Wash giving us the capability to manufacture much larger sealed units ( up to 2500mm x 3200mm). Our storage and dispatch area has also increased by 2,000 square feet, allowing us to operate more effectively on a day to day basis.

“Attention to quality is at the heart of everything we do. Take for example our sealed unit production. We appreciate that the end product is only as goodas the sum of its parts, which includes everything from what the eye can’t see (effectiveness of components to ensure longevity of units) to what it can, with perfectly finished glass and decorative designs done well which help the finished product stand out from the crowd.

Each step of the process is as important to us as the next and testament to that fact is our continued investment.

“In order to grow and evolve our business, we know we need to continue to make the right investments to keep up to date with the latest technologies. That said, no matter how advanced our technology becomes,every single sealed unit we manufacture will continue to receive the same high degree of quality control, and that attention to detail is something we will never change.” www.safe-guard.co.uk

An Exceptional Commitment To Certification From

Universal Trade Frames

Products that meet the highest standards and comply with the latest regulations are vital. It’s something that Universal Trade Frames take very seriously. Duncan Saunders, Universal’s General Manager, said: “Our customers depend on the quality and compliance of our products and we don’t let them down. It’s why every single combination of all products in our portfolio has undergone extensive testing at Wintech Testing & Certification.”

1 for weathertightness and BS 6375-2 and BS EN 1191 for operation and strength testing.

The certifications that Universal’s products have include PAS 24:2016, which can also be used to demonstrate compliance with Approved Document Q, BS 6375-

Mark Swanborough at Wintech commented: “As an independent UKAS accredited testing laboratory and certification body we were impressed by Universal’s commit-

18 WINDOW NEWS JANUARY 2018

Duncan commented: “It’s very important to us to offer our customers the highest standards. We could have cascaded certifications but that isn’t the Universal way.

We wanted full certification with every product. Not every product passed first time and when one didn’t, we upgraded the specification so it could pass fully.” ment to offering full certification on their entire portfolio and feel sure it will offer their customers a high level of reassurance of the quality on offer.” www.utfl.co.uk

TRADE NEWS

Inwido Group’s Trend Report

Reveals The Future For Smart Homes The Inwido Group’s latest Trend Report entitled ‘Human Home in a Digital World’ makes interesting reading for all those fabricators and installers who want to get involved in smart technology.

tioned like the convenience and control offered by a smart home, only 12% of them thought their home was already smart to some extent and only a further 38% wanted it to be smart in the future.

The global Inwido Group, which owns UK brands such as Allan Brothers and CWG Choices, asked 3000 homeowners in the UK and Scandinavia about their attitudes to smart homes; with the findings suggesting that there’s some way to go before demand catches up with the technology already available.

The main reason quoted by the 50% who weren’t interested wasn’t that it felt too complicated or that they were worried it would be hacked (although these responses did feature), it was that they felt technology did not contribute to a ‘homely’ feel.

While the use of smart technology in this sector might largely be confined to locks and security devices at the moment, the report also looked at relevant emerging concepts such as energy cells connected to windows, windows which automatically adjust to control light and air quality in the home, and even front doors which can be monitored and opened remotely to accept deliveries.

Probably the most significant finding to emerge was that, while the homeowners ques-

Unsurprisingly perhaps, the biggest interest in smart technology came from Millennials – those born between 1984 and 2004. They were much more keen to embrace the smart home than Generation X homeowners born between 1965 and 1984, and twice as keen as post War baby boomers.

The Inwido Group commissioned the study in part because it already produces windows, doors and blinds with ‘smart features’ and wanted to be able to inform its future development and innovation.

It asked homeowners which of the emerging concepts made the most sense to them and which felt far off or even far-fetched. By far the best response was to alarm systems which communicate with homeowners, while the worst was to robots which recognise family members and warn if an unauthorised person gains access to your home.

Wolfgang Gorner, Group Sales Director for Inwido in the UK, commented: “Fabricators and installers already promoting smart security solutions probably don’t need to be told that it is tech savvy Millennials who are more enthusiastic about the technology than their older neighbours. However, given the fact that a majority of those questioned expected between 20 and 29% of homes to be smart in 10 years’ time, the focus should clearly be on the 50% of respondents who said they were interested in the technology. That’s still a very significant market to target.”

Further details on the report are available at: www.inwido.com WINDOW NEWS JANUARY 2018 19

TRADE NEWS

Swish: Retail Brand Recognition Matters Research conducted by Swish Window and Door Systems has shown that the internet has revolutionised the customer journey when it comes to purchasing doors and windows.

Gerald Allen, Epwin Window Systems’ Marketing Manager, highlights the impact this has on fabricators and installers: “Whereas before homeowners would contact their local installer when they were researching windows and doors, these days, people overwhelmingly turn to the internet and social media first. The next most popular option is friends and family. Going straight to an installer is the third most popular option. It shows that people want to arm themselves with the facts and get validation from their peers before they go any further.

It’s a shift fabricators and installers need to recognise if they want to avoid getting left behind.”

Gerald highlights two ways fabricators and installers can reflect the change in the customer journey.

“Reputation matters more than ever now because social media is super-sized word-of-mouth. Make sure your website and any social media presence 20 WINDOW NEWS JANUARY 2018

you have is up to scratch. Business initiatives such as our new membership programme Excellence as Standard help you drive the quality you’re looking for as well as boost your internet presence and give you the tools to make the most of your testimonials online.” By doing this, says Gerald, you will be top-of-mind when the homeowner is ready to move to the next stage and contact installers.

Equally as important is making sure that you have the right product in your portfolio. “Homeowners want to know they are choosing a reputable supplier and a quality product,” Gerald says. “It means when it comes to your choice of product, it pays to choose wisely. Our research showed that Swish is the most recognised brand after the big national names. A known name gives homeowners the necessary level of trust and reassurance.

Of course, it helps that Swish also delivers all the aesthetics, security and thermal efficiency homeowners are looking for too.” www.swishwindows.co.uk

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TRADE NEWS efficient despatch team who discuss delivery requirements and introduce them to their driver. And, after each of the early deliveries, the customer service contact is in touch again to make sure everything is living up to expectations.

Euroglaze’s customer service team.

Euroglaze Makes It Better

Thanks To New Switch Without A Hitch Service

Switch without a Hitch is the promise being made by Rehau trade fabricator Euroglaze, as it guarantees to make the process of changing supplier simple and profitable for third party stockists and installers.

Euroglaze has built its 30-year reputation on the kind of Japanese style lean manufacturing efficiencies which enable it to offer 3-day lead times on all standard products ordered on-line. In addition, however, it has always been renowned for its warm and friendly customer service, and the fact that every customer enjoys a truly personalised relationship.

Now, it is combining these two strengths into a Switch Without a Hitch service so that customers can start buying quality windows and doors from Euroglaze without any worries about hassle or disruption.

Martin Nettleton explained: “Often the only thing holding a

22 WINDOW NEWS JANUARY 2018

customer back from switching supplier is the idea that it will be more trouble than it’s worth.

We’ve addressed that concern head on and made sure that customers know they can make the switch to Euroglaze without any trouble at all.”

The new five stage, five star service starts with a call to discuss the customer’s needs, so that Euroglaze can put together a package of products and services which suits them best. Then each new customer is assigned a dedicated member of the customer service team who acts as their personal contact as they get to know the company.

This personal contact walks customers through their early orders from order to delivery, making sure that they get exactly what they expect right from the start of the relationship.

Once that first order has been placed, customers also get a call from Euroglaze’s friendly,

Martin Nettleton added: “This is an easy and pain-free process.

We are by the customer’s side every step of the way and our friendly, efficient team make sure that every customer feels valued and looked after. We may be focused on quality and efficiency, but we never forget that our customers are people and not numbers and we work hard to make them feel part of the Euroglaze family.”

Euroglaze’s Switch Without a Hitch initiative comes at a time when it is attracting a record number of new customers.

These are largely distributors and installers who have become weary of poor service and poor communication from larger fabricators and who want the benefits of dealing with a smaller company which can still offer quality products and competitive prices.

Euroglaze is a popular choice because it manufactures what is arguably the widest range of Rehau products of any UK supplier. This includes the sculptured, chamfered and flush sash versions of Rehau Total70, the complete range of Rehau Agila doors including the patio, fire door and multi-fold, Rehau Heritage vertical sliders, and Rauferno fire rated products.

Martin Nettleton concluded: “We pride ourselves on making it better for customers. We can match bigger fabricators on range, quality and price but we can outdo them on service and Switch Without a Hitch is a perfect example of that.” www.euroglaze.co.uk

TRADE NEWS

Database Investment

Brings Benefits

To Clients

VBH Congratulates Tradesmith On Its 25Th Anniversary Tradesmith Ltd is a trade fabricator of quality windows, doors and conservatories. This year it celebrates 25 years of manufacturing – and has been with VBH from day one. Mark Hutchinson, Managing Director of Tradesmith, explains: “It’s been a very successful relationship from the start. VBH has the same ethos as Tradesmith – quality products, reliable service and delivery and close attention to the needs of the customer. As soon as it came out we took on VBH’s own greenteQ range as it’s the perfect fit. It’s now our standard furniture option. Our fabricators find it easy to work with and our customers appreciate the quality.”

Tradesmith is based in Hailsham, not far from the Sussex coast. Mark comments: “Our customers require hardware which performs well in harsh conditions, so we turned to VBH for help. In response to feedback from us, and other customers, VBH has come up with the greenteQ Coastline range – perfect for seaside installations. The stainless-steel material means it’s passed every test thrown at it. Installers love it – the 25-year guarantee means

they don’t face hassle from homeowners, and the designs and overall quality are very popular.”

Mark is looking forward to the next 25 years: “We have come a long way since the first week, when we made 50 frames! This month we’ll expand into the premises next door, adding 4,000 sq.ft to the factory floor.

We’re looking forward to continuing a successful relationship with VBH. They keep us informed of the latest technology, continuing to innovate and develop exciting new products which help us sell. They recently introduced us to the Yale Conexis smart lock which takes us to the next generation of door access systems.”

Simon Monks, Managing Director at VBH adds: “A massive congratulations to Tradesmith for reaching this tremendous milestone, and we’re proud that our products and service have resulted in them being our customer from Day One.” For more information about Tradesmith, visit www.tradesmith.co.uk and visit www.vbhgb.com

As an increasing number of social housing providers focus on how they can become easier for residents to deal with, more pressure is being put on suppliers to buy into their digital strategies and support their initiatives.

One company leading the way in this is The Window Company (Contracts), the Chelmsford based specialist commercial window and door installer, which has invested tens of thousands of pounds in a locally designed customer database which is being continually updated to reflect the changing needs of its individual clients.

The SQL/Access database has details of every property where work is planned or has been carried out by The Window Company (Contracts), and is now linked to a bespoke caller ID system which identifies any resident who telephones and instantly brings up their customer record.

The database streamlines and enhances the resident experience, particularly on projects where The Window Company (Contracts) is the RLO, but it also has another layer of flexibility built in which social housing providers increasingly demand. www.thewinco.co.uk WINDOW NEWS JANUARY 2018 23

TRADE NEWS

MWBC (M Webster Building Contractors)

Implement Rapid Growth With Trusted

Consumables Supplier Quest through or from our existing large customer base.

April 2018 will also see us open our own shop attached to the new architectural office where customers will be able to come and discuss their requirements/choose their products for all aspects of the proposed project”.

All MWBC properties have a requirement for bespoke joinery work. This is completed in their joinery workshop. Quest supplies all consumables to the workshop, with a sales rep visiting regularly to discuss any upcoming requirements. Mark commented, “Our joinery team find Quest very helpful and friendly, we have built up a great relationship since trading with them. Consumable orders are topped up by contacting our Quest representative and all orders are sent from stock on a next day delivery, delivered by a Quest driver”.

Warwickshire based, MWBC, have been building bespoke homes since 1989. MWBC pride themselves on offering a one-stop solution. Design and concepts begin with their architectural team and are consolidated by a range of talented in-house teams, from building, plastering, joinery, plumbing, electrical plus all the other services required to bring each project to a successful completion.

Managing Director, Mark Webster commented, “We offer a total building solution – each element of the build is completed by one of our in-house teams, and that process gives us total control over our resources and project timelines”.

MWBC have heavily re-invested profits back into the business continually over the years. They have recruited a strong workforce enabling them to build a solid reputation for excellence in their bespoke building projects.

Mark added, “Stratford-Upon-Avon is an affluent area and my aim for MWBC is to become the ‘go to’ company within a 10mile radius for people that want to build a bespoke home. We also buy land/ developments locally to build beautiful high-end homes to sell on – nearly all of our referrals coming 24 WINDOW NEWS JANUARY 2018

Daniel Wells, director at Quest commented, “As the business grows and develops, we adapt our offering to suit their needs for consumables, hardware, power tools and other solutions, making sure we always keep up to date with MWBC’s requirements”.

MWBC have continuous plans to expand their joinery workshop to cater for their increasing requirements for kitchens, furniture, staircases, windows and doors. Mark added, “It’s not only important to have satisfied customers, it’s also really important to take your employees and suppliers with you as you grow. I am passionate about my employee’s and their individual success. Whether it be a supplier, a staff member or associate in general I want all individuals to be successful by association with myself and MWBC. We invest in people, and work closely with our suppliers, which helps us make sure we have everything we need to continue to achieve consistent and rapid growth year on year – a full team effort with staff and managers empowered to make their own decisions”.

During 2017 MWBC have also successfully started their own inhouse spray/paint shop. This is an exciting addition and compliments the joinery shop so all aspects of furniture can truly be finished by MWBC before going to site. Another example of Mark Webster’s drive to become a ‘one stop shop’. www.questhardware.co.uk

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DEAR GERALD

Dear

Gerald Dear Gerald 2018: A Game of Two Halves?

As we get back into the new business year, it’s time to get out our crystal balls. Economists have already made their predictions which have come with a handful of health warnings. Perhaps most worryingly, Britain is set to have the worst wage growth of any wealthy nation next year, ranking behind Italy, Greece and Hungary at the bottom of 32 OECD countries as real earnings lag behind inflation. Representing the biggest squeeze on living standards in generations, it’s no surprise that many households are pessimistic about their finances.

For many in our industry, this lack of consumer confidence reared its head in the second half of 2017 when core market growth stalled. I use the word ‘core’ for a reason because all the evidence points to the fact that white, square ‘bread and butter’ windows fell at the first hurdle, while higher value, differentiated product sales excelled.

Trend spotters like Deceuninck predicted this trend over 12 months ago when we spoke to our customers about a market move from distress to discretionary purchases. In one section of the mass market, there are the cash poor whose life outside of normal subsistence expenses is challenging. Depressed, disposable incomes have restricted sales of commodity replacement home improvements for the sake of it. New doors and windows are the last thing on your list when you’re just about managing to cover the mortgage.

This means as a supply chain – and many forward-thinking fabricators and installers have already made this move – we need to follow the money. We need to wholeheartedly embrace higher value products that spark the imagination of this group of cash-rich consumers. For Deceuninck’s customers, having the ability to offer colour on fast lead times, a range of beautifully designed premium heritage products and true aluminium alternatives is already paying off. While overall market sales of the white PVC squares the industry has relied on in the last 3 decades is down by up to 20% in some cases, sales of higher-end products has increased by double and even treble digits over the last 18 months. Significantly, this increase is reflected in both sales volume and value.

2018 will no doubt see this gap between the haves and have-nots broaden and like our target customers, there will be winners and losers in our industry.

The losers will bury their heads in the sand and carry on doing what they’ve always done. The winners will be the ones who take a good look at their business and ask what they can do differently and better. They will understand who they are selling to; who has the money available and wants to spend. They will quickly differentiate between the haves and have-nots and change their businesses to deliver what they need. In 2017, Deceuninck’s customers were already seeing the benefits of working together to do just this. We look forward to partnering with more fabricators in 2018 who are ready to make a change and grow their sales and bottom lines.

Rob McGlennon, Managing Director, Deceuninck UK

Shielded Pockets of Potential In contrast, shielded and secluded from the rest of the economy, is a group of cash and asset rich consumers who want premium, aspirational products that they’re more than happy to pay for against the rising value of their homes. They’ve had replacement windows at least twice now and didn’t fall for the industry’s campaign to embrace triple glazing.

So what’s next for them? With product durability, security and energy efficiency now taken for granted, they’re looking for differentiation, added value, attention to detail and choice.

26 WINDOW NEWS JANUARY 2018

We must not talk markets down because of an inherent fear of change. With change comes opportunity and the key is spotting the right opportunities: this means finding the right products, for the right people, at the right time. Follow The Money.

DEAR GERALD

Dear Gerald More by judgement than luck!

Since the demise of Carillion, I’ve had several phone calls from colleagues in the industry asking if The Window Company (Contracts), as a specialist commercial installer, was exposed to any losses.

or small they are, should be expected to act as an unofficial bank for their customer. We treat all our suppliers in the way that we would expect to be treated – and, in this industry, I don’t think that’s a bad maxim to work to.

David Thornton, Chairman, The Window Company (Contracts)

Thankfully I can say that we were not; and that is certainly more by judgement thank luck. Obviously, I feel nothing but sympathy for those sub-contractors who have suffered losses as a result of Carillion’s collapse, and especially those whose businesses are now at risk. However, having been in this market for many years, I can say that their reported payment terms of 120+ days would have rung sufficient alarm bells for us not to work with them.

In my experience, customers generally only extend payment terms when they are struggling to pay and, as a supplier, that is the point when you need to have the confidence to walk away if you can’t trade under those terms, or if they don’t suit your business model.

If you believe in the quality of your product and service, then you must set your own reasonable payment terms and, most importantly of all, stick to them. In our experience, customers who want to work with you, and who are worth working with, will accept those terms if they truly understand that they are non-negotiable but fair.

For us, paying on time is a question of commercial morality – no supplier, regardless of how big

If you want to get involved in the discussion, or would like to air your views on a particular industry subject, then Email me at gerald@windownews.co.uk We cannot guarantee that we will publish everything, but we will do our utmost to make sure that everyone’s voice is heard. Your views and thoughts are imprortant to us.

WINDOW NEWS JANUARY 2018 27

PEOPLE

Customade Announces

The Appointment Of David Leng

As Group Chief Executive Customade Group (Customade) is delighted to announce the appointment of David Leng as Group Chief Executive. David’s appointment is effective as of 1 February, succeeding John Lightowlers who continues with the firm in a non-executive capacity.

David is highly experienced within the windows and doors industry, with a proven track record of growing multi-site manufacturing and distribution companies. He joins from Synseal Group, where as chief executive he took the company from a £70m manufacturer of window profiles and conservatories, to become a £160m multi-channel, multi-material market-leading business in the window, glass, roof and door sectors. Using a mix of acquisition, disposal, turnaround and organic growth, over the last 16 years David has led the transformation of several complex manufacturing businesses with turnovers ranging from £20m to £300m. His early career in sales and marketing has generated an expertise in product and channel development, which has resulted in numerous business and personal achievement awards. Customade has benefitted from considerable investment in the last 12 months and David’s expertise will be instrumental in scaling the business and generating further growth, to ensure that the company fulfils its potential.

In the year since Customade merged with Polyframe, John Lightowlers, Customade’s retiring Group Managing Director, and his team have created the UK’s largest trade fabricator of PVCu, aluminium and composite windows and doors. He has over28 WINDOW NEWS JANUARY 2018

seen the successful consolidation of the four acquired businesses, to create a £100 million company that operates nationwide, with nine manufacturing facilities and over 900 employees. In parallel, he has led a period of intensive investment and change, where each manufacturing unit has been significantly expanded or upgraded and he has developed the product range to create six clearly differentiated offerings, each with its own distinct identity to meet the entire fenestration needs of the UK installer market. John has been instrumental in establishing and settling a strong management team and maintaining the quality offering, service and innovation that differentiates Customade from its competitors. The Board of Customade is delighted that John, having chosen to be less active in the management of the company going forward, will continue to be involved as a non-executive director in the next phase of its growth.

Supported by Customade’s

management team, David Leng is tasked to drive the business forward, doubling its scale to build a company with a turnover in excess of £200 million in the medium term. He commented, “I am delighted to be joining Customade – it offers exactly the type of opportunity that motivates me.

It is at a really exciting point in its development and is ready to capitalise on its numerous growth opportunities. We have ambitious goals to fulfil and Customade is well structured, with strong investor support, exceptional products, first-rate employees and a well-deserved reputation for superior service. I look forward to leading the next phase of its development.”

John Lightowlers, Group Managing Director, said “The merger with Polyframe was the culmination of an ambition to grow my business into the successful enterprise that it is today. To have achieved so much and with the support of a great team fills me with pride. At the time of the deal, I committed to stay for as long as was needed to ensure that the merger transitioned well, to give the management team the support that they required during a period of intense change and to prepare the company to fulfil its potential. Customade is well positioned for the next stage in its development and so this seems the natural point for me to pass the baton to David and to continue my support as a non-executive member of the Board.”

David Moore, Customade’s Chairman said, “On behalf of all at Customade, I would like to welcome David and thank John for his drive and unstinting commitment over the last year.

Our current industry standing is testament to the great company and great team that he built. We are delighted that we will continue to benefit from his ongoing contributions to the Board.” www.customade.co.uk

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PEOPLE

Simon Clarke Joins Global Glass

BM Aluminium

Continues

To Invest

Jack Taylor is the latest college leaver to join BM Aluminium as a trainee software technician. He follows in the footsteps of established team members Dan Hodges, Ben Knight and Jack Antosch, who all originally joined as trainees and benefited from the company’s comprehensive workplace training programme.

18 year old Jack is already working closely with customers to customise their LogiKal software so that it suits their specific production set ups, and is supporting them with technical queries and updates.

His appointment is the latest move in BM Aluminium’s ongoing expansion, as it invests in the team and the resources it needs to keep pace with growing demand from customers fabricating in aluminium.

Managing Director Dean Hodges said: “In recent years, we have shown that training our own team is the best way to get the skills we need to deliver such a bespoke service to customers. Our record on recruiting and retaining high calibre staff is outstanding, and I think that’s mainly because we’ve become very good at recognising potential in young people and allowing them to progress rapidly with us.” www.bmaluminium.co.uk 30 WINDOW NEWS JANUARY 2018

Simon Clarke has been confirmed as the new General Manager of Global Glass, overseeing daily operations at their four UK based sites.

Previously of Glass Systems Group, Simon joins the glass company owned by Synseal Group to replace Mark Cerrone, who has taken up a Director role at The Glass Machinery Company Ltd. In Simon’s role as General Manager, he will oversee the company’s four glass production facilities in Nottinghamshire, Blackburn, Wigan and Essex, reporting to Glass Managing Director Derren Gittins, who joined Global Glass last April. Since then, glass orders have increased by 40%, filling the additional capacity gained in the purchase of Global Glass Essex in December 2016.

With more than 28 years’ experience in glass processing, Simon started his career as a plant engineer before spending two decades in domestic IGU manufacture as both an Operations Manager and General Manager at various

businesses within Pilkington. He has subsequently spent the last two years in the role of UK General Manager at Glass Systems Group.

Commenting on his appointment, Simon said: “I am delighted to be joining the Global Glass team at Synseal Group. This is an industry and customer base that I know very well and I’m looking forward to using the expertise gained from many years at Pilkington and Glass Systems Group to help improve Synseal Group’s already impressive glass business, with the aim of giving our customers the very best possible quality and service across the whole of the UK.” Derren Gittins, Glass MD for Synseal Group, added: “Simon joins us at a very exciting time, following us winning Glass Company of the Year at the G17 Awards last year.

He has a proven track record in the glass business of building and maintaining excellent operational standards and will help us in our campaign to become recognised as a world class manufacturer.”

PEOPLE responsibilities.

Francesca Plows and Emma Gibbins, Roseview Sales Administrators.

Roseview’s Sales Team Strengthened With Key

New Appointment Buckinghamshire-based sash window specialists Roseview have strengthened their customer-facing team with new appointments and promotions.

“The atmosphere here is really fun and busy, which is great – but everyone is incredibly serious about delivering value for our clients.”

Emma Gibbins joins the team as a Sales Administrator – a vital frontline role that streamlines the relationship between the fabricator and its clients.

Richard Burrells, Roseview Sales Director comments: “Emma’s only been with us a short time, but she’s already clearly having an impact. She’s doing a fantastic job from our perspective – and most importantly of all, customer feedback has been extremely positive!”

“It’s my job to build effective relationships with our customers and any potential customers,” says Emma. “I’m the first point of contact for quotes, technical drawings and sales materials, and generally try and be as helpful as I can!

What’s more, an internal promotion has seen existing Sales Administrator Francesca Plows step up and take on additional

“My role now has three key aspects to it,” Francesca explains.“Firstly, I run our authorised installer network. We generate leads for our network members and it’s my job to filter those leads through to approved Roseview installers all around the country.

“Secondly, I liaise with customers on delivery dates. And thirdly, I’ve recently taken over Roseview’s social media, which I especially enjoy because it gives me a chance to get creative.

“I love working at Roseview because everyone is so passionate about what we do.

We’re all on the same page, and we all want to go the extra mile to ensure we’re giving our customers the best possible service.”

Richard Burrells comments: “Francesca is a real talent – she’s been doing brilliant work with our social media, and single-handedly keeps our installer network ticking over too.

“With employees like these, we know we can maintain the high standards that have made our name, and we’re confident we’ve got a bright future ahead of us.” www.roseview.co.uk

Mark Timmons Joins Synseal Group As COO Synseal Group has announced the new role of Chief Operating Officer has be filled by Mark Timmons, who joins them with a breadth of experience across manufacturing and operations.

With previous roles including COO at Zotefoams, Global Operations Director at Tessenderlo (Gelatins) and Production Director at Eurocell, Mark is no stranger to driving operational change and improvements and will be working closely with CEO Deborah Kemp to streamline operations and logistics across the Synseal Group. www.synseal.com

Executive Team – Deborah Kemp, Mark Timmons, Andy Jones, Leigh Daveran WINDOW NEWS JANUARY 2018 31

PEOPLE

Returning Contracts

Manager Finds Feet At Fast-Growing Fenster Devon aluminium door experts Fenster Fabrications are celebrating the return of a senior member of staff after a four-year hiatus.

“As we look to grow on the successes of the past few years and continue to build awareness of Fenster as one of the UK’s leading aluminium door fabricators, I’m confident Alex will play a vital part in helping us grow from strength to strength.”

Alex Cook re-joins the Newton Abbott-based fabricator as Contracts Manager, tasked with overseeing the firm’s growing customer base, while also taking responsibility for aspects of the firm’s marketing and other vital areas of the business.

Highly skilled in CAD drawing as well as customer service and contract management, Alex studied an architecture degree at the University of Plymouth, before joining Fenster fresh from graduation in 2010.

“I spent four years studying architecture, so naturally I was looking for vacancies in architectural practices,” Alex explains. “I found an advert for a job at a company called ‘Fenster Architectural Glazing’ – but it wasn’t until I got to the interview that I realised it wasn’t an architectural firm at all, it was a

to have Alex back on the team.

During his first spell at Fenster, he was invaluable – his architectural background not only meant he was extremely skilled at technical drawing, but also that he could offer real insight into the needs and priorities of our customers.

Alex Cook, Contracts Manager

window and door company!

“It’s the best mistake I ever made.

I absolutely loved working for Fenster. After three years as Technical Co-ordinator, my personal circumstances changed, and I had to move out of the area – but now I’m delighted to be back, and be getting to grips with a new role at one of the most exciting periods in the company’s history.”

Fenster Managing Director Tony Drake commented: “I’m delighted

Fenster supplies the full range of Smarts window and door products to trade and commercial projects across the South of England – alongside its own premium-quality sliding door, Üni_Slide.

Offering exceptional thermal efficiency, build quality, and desirable minimalist aesthetics, Üni_Slide can achieve frame sightlines as slim as 20mm, and a slim central interlock, while being able to support sliding panels of up to 3m high and 2.2m wide. The product can be assembled in a limitless run of units, with each panel capable of holding up to 320kg of glass. www.fensteruk.net

Kevin Warner Strengthens Synseal’s Sales Team Well-known industry figure Kevin Warner has joined Synseal Group to take a leading role in directing their national sales strategy.

Previously Head of Sales and Marketing at profine GmbH (Kömmerling), Kevin has 25+ years’ experience in the industry and joined the team at Synseal Group just before the Christmas break, reporting into Group Sales and Marketing Director Andy Jones.

Kevin Warner, Synseal’s new Sales Director, said: “With the marketplace changing so dramatically in the UK and Ireland, Synseal Group has a great opportunity following its substantial growth to position itself as the industry’s leading UK manufacturer.” www.synseal.com 32 WINDOW NEWS JANUARY 2018

Andy Jones – Kevin Warner

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WINDOW SYSTEMS could offer as a fixed fire window system,” comments Zac Nedimovic, Sales and Marketing Manager at Astraseal. “Six months on from Grenfell and the spotlight is still heavily focused on fire-rated products and their performance. With our fire window system, installers can deliver a new level of fire protection along with a full suite of quality, certified fire-rated products that can provide a great assurance and peace of mind to their customers.”

The new fire window system is available in a range of sizes in both single and double fixed pane configurations. Designed for use in any residential or commercial application, the window offers incredibly slim, internal sightlines along with dependable durability and strength thanks to its, innovative hybrid frame.

Astraseal Extend Fire-Rated Products Once again raising the bar and extending its range of durable, dependable fire-rated products, pioneering Astraseal has become the first fabricator to manufacture a 60-minute rated, fixed fire window.

Instead of traditional hardwood or steel, Astraseal’s unique fire window system is based on the proven FireFrame from 34 WINDOW NEWS JANUARY 2018

Winkhaus, combining durable composite and uPVC materials for advanced fire resistance.

Add to this Astraseal’s fire-retardant sealed units and the new window system can provide a long-lasting barrier for both internal and external uses.

“Through upgrading our FD60 fire door solution, we saw the incredible potential FireFrame

The 60-minute fire window strengthens Astraseal’s industry-leading fire-rated product line, joining their range of uPVC and composite FD30 and FD60 fire door systems. As well as offering its brand-new 60-minute solution, Astraseal also offers the RAUFERNO uPVC fire-window system. Based on REHAU’s Total 70 profile and the popular S706 window, the RAUFERNO is a high-performance 30-minute alternative.

“It’s great to see our fire-rated product range is proving popular across the UK, providing a first-class solution whether it’s social housing, commercial developments or new-build residential projects,” adds Zac. “Astraseal are the go-to supplier when it comes to fire products and we only see this continuing with our new 60-minute fire-window – an exciting development to drive forward fire-rated products and fire safety.” www.astraseal.co.uk

Glazerite

WINDOW SYSTEMS

Makes It A Hat-Trick With A

Flush Sash For Every Budget

SWISSPACER

Expands

Georgian Bar Range The Glazerite UK Group has become one of very few fabricators to offer a choice of three flush sash systems, with the addition of the acclaimed Residence 7 system from the Residence Collection alongside its existing Residence 9 and Halo flush sash choices.

The R7 is more than just a price-competitive companion to the original and well-established R9 – its slimmer 75mm front-toback profile means it is quicker and easier to install in most retrofit settings without having to cut back the plaster.

The slimmed-down size doesn’t mean compromising on thermal, acoustic and security spec however, with its seven-chamber construction more than matching rival systems and achieving WER up to A+ and a Passivhaus-standard U-Value of 0.8 W/m²K. “Reaction to our R9 and Halo flush sashes has been phenomenal,” said Group Director Jason Thomp-

son, “Demand from homeowners, commercial and new-build customers has continued to grow with two of the best products to respond to that demand.

“Now, with the addition of Residence 7, we can offer three specific price points in this vibrant and still-growing sector so that our installers have a flush sash solution, whatever the job and budget.”

SWISSPACER has added four new sizes to its range of Georgian Bar spacer bars. To meet growing demand for heritage-style windows, the company has developed new 12 x 18mm and 16 x 18mm bars specifically for the UK and Ireland. The company has also introduced a new 14 x 24mm and 14 x 30mm size for the European market, bringing the full Georgian Bar range to 13 sizes.

The R7 flush sash from Glazerite is available in a palette of 14 colours as well as five separate bead options – 28mm Decorative, Staff and Square and 44mm Decorative and Square. Frames can also be supplied unglazed to give installers more glazing choices as well as ease of transportation.

SWISSPACER’s Georgian Bar enables window companies to create high performance, authentic looking windows. It’s ideal for premium looking flush sashes, and vertical sliders.

Available in SWISSPACER’s best-selling colours, the Georgian Bar enhances the appearance of the window and gives outstanding energy performance.

SWISSPACER’s full suite of Georgian Bars now also feature improved bar crosses with an integrated anti-rattle plug and matching end caps for a seamless, high end finish.

www.glazeritewindows.co.uk

www.swisspacer.com

Glazerite is not only one of very few national fabricators to offer three flush sash options but is believed to be the only one with the R9, R7 and Halo variants.

WINDOW NEWS JANUARY 2018 35

PRODUCT NEWS

Yale Announces New And Improved Rapide Window Lock

Security specialist Yale, has announced the introduction of Rapide into its window hardware portfolio. Formally known as Yale Blade, the redeveloped window locking system offers the highest standard of strength and security for fabricators, installers and consumers alike.

Renamed Rapide thanks to its fast to fit features, the window lock requires as little as six screws, and due to the long curvature of the lock, removes the need to line up the keeps as you would with a standard espagnolette lock.

Grant Stratford, Technical Director for Window Hardware, commented: “We have worked closely alongside our fabricator partners to produce a window lock that improves the fabrication and installation process, while maintaining the high standard of security Yale is known for. Following feedback, we redeveloped the keeps on Rapide to improve aesthetics and offer compression adjust36 WINDOW NEWS JANUARY 2018

ment.”

The Rapide lock requires fewer fixings than most industry standard window locks and offers greater engagement for additional security as it connects along the full length of the keep.

Grant continues, “Whilst developing this lock we carried out comprehensive time and motion studies, enabling our fabricator customers to clearly assess how much money they would be saving in the manufacturing process when using Yale Rapide. The reaction to the product has been extremely positive and we’re excited to showcase the new design to our customers.”

With security at its forefront, Rapide is made from aluminium and has three times the locking surface area of a standard, multi-point or shoot-bolt window lock. The lock can withhold huge weight and has been mechanically tested to withstand 4,500 newtons of force. In addition, it has been tested for corrosion

resistance for 480 hours and exceeds 30,000 cycles.

Paul Atkinson, Sales and Commercial Director for Yale, said: “As a business, we’re always looking at ways we can improve and innovate our product portfolio to meet and exceed our customers’ requirements.”

Yale Rapide features a unique fully retractable lock, allowing it to sit flush within the Eurogroove. This creates a modern, sleek and discreet aesthetic that has proved to be popular amongst homeowners in consumer research and in actual sales. Designed, developed and manufactured in the UK, Yale Rapide has also been independently tested to far exceed British security standard PAS24:2016 and is Secured by Design approved.

For further information about Yale Rapide or the rest of the Yale range, please visit www.yaledws.co.uk

Naturally straight.

CONSISTENTLY STRAIGHT

SAVES TIME

Qwood, we are ready when you are.

REDUCES COST

MINIMISES WASTE

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PRODUCT NEWS

Teal Products Helps Customers Reach New Heights In 2018 With New

Next Day

Folding Arm Actuator

Keyed Alike

Service

Launched

By Brisant Brisant Secure, are now looking to revolutionise the way in which customers receive their deliveries, with the introduction of a new next day keyed alike service for their range of cylinders. This includes the pioneering Ultion product which is specified by some of the most influential companies in the door and locksmith sectors.

This next day service applies not only to the 1000+ variants of cylinder stocked by Brisant, but also the in-house workshop builds mixed sized doubles, with or without thumbturns, to the same lead time. As consumers, we’re all well versed in next day delivery options from retailers like Amazon, so this new service is perfect for door manufacturers looking to deliver quality products, to a short lead time.

Nick Dutton CEO of Brisant Secure commented: ‘Quality and security don’t have to be to the cost of service, as we are proving with a next-day keyed alike service.

Our ability to help customers meet the shortest of deadlines with this incredible service is a major part of our unrivalled offering.’ brisant-secure.com 38 WINDOW NEWS JANUARY 2018

Teal Products, one of the UK’s foremost suppliers of window controls, openers and actuators, has strengthened its extensive product range and launched a brand-new, multi-purpose folding arm actuator.

Designed for side-hung opening windows and doors, the WMD820 folding arm actuator from Window Master can achieve full 90-degree openings within just 60 seconds. Available sprayed to any specific RAL colour, the folding arm actuator presents a viable, high-performance solution to increase the value of any commercial or residential project.

“We’re really pleased to kick-off the New Year by extending our product range, providing our customers with a high-quality, competitively-priced folding arm actuator,” comments Sam Yiend, Director at Teal Products.

“2018 provides the perfect opportunity to strengthen both our offering and that of our customers’ as the market is predicted to get even tougher over the next 12 months. Adding new, specialised products means our customers can achieve greater

margins on their projects – and to their surprise, without any stress.”

“Businesses often believe it’s an area too complex to explore but in reality, there’s nothing to fear when you work with Teal. Along with full after-sales support and over 17 years of experience in the field, we provide full technical assistance and we even create our own one-page instructions for each product, simplifying the entire installation process. Plus, with a fully-stocked inventory, we can ensure rapid turnarounds and better prices, taking advantage of the economies of scale achieved.”

The new folding arm actuator joins a whole host of manual and electric control systems available from Teal. When paired with one of their innovative controls, the folding arm actuator can open and close automatically based on temperature, time, air quality or even through a smoke sensor. Alternatively, end-users can operate the window using a remote or an easy to use control panel. www.tealproducts.com

PRODUCT NEWS rapid growth over the past decade is its uncompromising commitment to using only high quality materials and components in its products. This applies to its timber residential doors, a product range in which it is experiencing growth as more and more homeowners and developers seek the natural beauty, performance and sustainability benefits of timber.

Every timber residential entrance door that Grabex manufactures is bespoke to customer requirements enabling the scope to deliver both traditional and contemporary styles. One consistent factor is that every one of their timber entrance doors features high-performance Just 3D hinges from SFS. Just 3D is a European-manufactured, precision-engineered hinge designed for flush-fit doors which provides adjustability in three dimensions – height, horizontal and gasket pressure. This ensures a precise fit for the doorset to deliver the highest level of customer satisfaction and reduce the risk of call-backs and the reputational damage that can bring.

One of the stylish timber entrance doors manufactured by Grabex Windows, which features the Just 3D hinge from SFS.

SFS Hinges

Support Timber Door Market

Growth at Grabex Windows High-performance door hinges from SFS are helping Grabex Windows, a leading window, door and conservatory fabricator and installer with multiple operations across London, to grow its share of the timber residential doors market.

The company, who have worked with SFS for the past five years, offers more than 50 different fenestration products in timber, aluminium and PVC-U, serving customers across the capital and surrounding counties. It operates a 45,000 sq. ft. manufacturing facility at Orpington to ensure all products are custom-made to a consistently high standard in-house – products which have featured in a property on Channel 4’s Grand Designs.

Underpinning the success of Grabex Windows’

The ability to achieve a superior installation is backed by the quality and visual appeal of Just 3D hinges. Self-lubricating bushes ensure smooth, long term operation, verified when tested to EN 1935, with a load rating of 100 Kg achieved in testing. Being of symmetrical design, Just 3D suits both left and right handed applications with security screws ensuring suitability for both internal and external doors. The system is also applicable to steel frames as well as glass doors.

Michael Grabowski, Managing Director of Grabex Windows says: “We use SFS Just 3D hinges as standard on our timber doors because they deliver the quality and performance that our customers expect from our doorsets. We’ve established an excellent reputation for quality, which has helped to drive our business growth, so we really value components like the Just 3D that we can fit and forget, safe in the knowledge they will stand the test of time extremely well.”

The Just 3D hinge is part of the wide range of hinges manufactured by SFS for internal and external doors. This includes the new W-Tec 3D+, which is a robust concealed hinge specifically designed to stabilise the opening and closing of the door, the Easy 3D hinge for heavy entrance doors and a choice of pivot, adjustable and standard hinges.

Find out more in the Fenestration section at www.sfsintec.co.uk.

WINDOW NEWS JANUARY 2018 39

PRODUCT NEWS

Solidor Chooses Winkhaus Lock For Its

SBD-Accredited Stable Door

Solidor has chosen the dedicated Winkhaus Stable Door Lock (SDL) for its stable door that has helped the product to become the first stable door to achieve a Secured

by Design (SBD) license.

SBD is a national police initiative developed to specifically encourage and recognise manufacturers who design security into their products. Ensuring products like doors and windows meet stringent physical security standards reduces crime by improving security of homes and commercial buildings.

Winkhaus lock on Solidor stable door - 2With a unique laminated-hardwood timber core, the Solidor composite door is structurally strong and secure. This strength means it can be split into

two sections, which support the improved functionality of a stable door while providing the essential security requirement.

Gareth Busson, Head of Sales and Marketing at Solidor says their decision to specify the Winkhaus multi-point locking system was largely influenced by its ‘ability to

meet the robust physical security standards’ demanded by SBD accreditation.

Designed for timber and composite doors, the Winkhaus SDL is a purpose-made locking system comprising two separate locks.

It is supplied with a substantial 20mm faceplate to allow for increased machining tolerances.

A sprung latch and nickel-plated steel deadbolt provides maximum strength in the centre of the door, while 45mm and 55mm backset options allow for a wide range of furniture options.

Gareth comments: “Our commitment to making the most secure composite doors as standard now includes stable doors. They are an increasingly popular choice with homeowners and using the Winkhaus SDL means we can assure them that they meet the highest possible standards of security, quality, aesthetics and ease of use.” www.winkhaus.co.uk www.solidor.co.uk

David Ruzicka Fits Lock Lock As Standard David Ruzicka’s installation company, ‘Love my Door’ is now fitting Brisant’s “exceptional” Lock Lock security handle as standard. “We only sell products I truly believe in, and with top quality looks, security, and anti-corrosion, Lock Lock fits the bill,” says David. “I ask customers to hold Lock Lock so they can compare the weight and feel of it to other handles. It’s an easy sell from then on: they’re happy to pay the extra.”

David continues: “If I’m selling a £2,000 door, I’d be embarrassed to think I only invested £6.50 in A ‘standard’ handle and – even more importantly – just £1.60 on the actual lock! These are the two fundamental things on a door that keep my customers safe and secure. I don’t want a component 40 WINDOW NEWS JANUARY 2018

that saves me money, I want the best – something that does a fantastic job, and that makes me money.”

Voted as one the most influential people in the PVC-U industry, David is known for being a founding member of Network VEKA (now Independent Network) and for his incredible work with SASH UK. Over 25 years he successfully built up the company from 12 employees to over 250, in addition to increasing turnover from £500,000 to £28 million. There’s not much he doesn’t know about windows and doors.

David adds: “Love My Door sells the products I’d be happy to supply to family and friends. Our reputation is everything, and is

Industry legend David Ruzicka

built on word of mouth. Lock Lock fits perfectly into our portfolio: it’s what the industry has been waiting for.” www.lock-lock.co.uk. For more www.lovemydoor.co.uk.

PRODUCT NEWS

Pilkington United Kingdom Limited Marks Sales

Milestone For Self-Cleaning Glass Pilkington United Kingdom Limited, part of the NSG Group, has sold 10 million square meters of its self-cleaning glass product Pilkington Activ™, the world’s first self-cleaning glass product, launched in 2002.

The product range, which marked its 15th anniversary in 2017, works by using a microscopic dual-action coating. The coating is activated by daylight to break down organic deposits such as dirt, which is then washed away when rainwater hits the glass and runs off in a ‘sheet’.

Pilkington Activ™ was independently verified last year as the first dual-action product to meet the new European Standard for self-cleaning glass. It’s often used in glass extensions and hard to reach areas, includ-

ing conservatory roofs, orangeries and atriums in commercial buildings.

The range was used in the £3 million renovation of the orangery at Mansion House, St Helens. It’s also been used in other high-profile projects across Europe including hotels and power stations.

Kevin Sanderson, head of innovation at the NSG Group, said: “When we launched self-cleaning glass in 2002 it represented a key innovation in the sector, and we’ve continued to invest in and develop the range to ensure it remains best in class.

For example, we launched Pilkington Activ SunShade™ in 2013, which has superior solar control properties to help reduce heat gain and help maintain a comfortable climate in

homes and other buildings.

“Shipping 10 million square metres of self-cleaning glass, the size of around 1,400 football pitches, is a huge milestone for the Pilkington Activ™ product family. We’re hoping for the same success for our future innovations.

“Our research and development team continue to break new ground and push boundaries in terms of the role glass can play in the built environment, from building-integrated photovoltaics (BIPV) to switchable glazing.”

Watch how Pilkington Activ™ can be used in glass extensions, and see what goes on at the NSG Group’s European Technology Centre in Lathom, Lancashire:

Just click the picture above to watch the video WINDOW NEWS JANUARY 2018 41

PRODUCT NEWS

Do you know

what’s on your glass delivery?

Over-reliance on the integrity of their supply chain, could mean that glass processors and installers are inadvertently supplying the wrong specification of glass or insulated units into the UK construction industry, according to Bohle.

The warning comes amid growing industry discussion and concern, particularly surrounding IGUs, that what is being specified by fabricartors, installers and glass processors, is in fact, what is being delivered and installed.

“What we would say is that we need to be measured about this”, said Dave Broxton, Bohle. “I personally can’t think of a single glass processor or IGU manufacturer who I have met in the enitriety of my career, who would deliberately or knowingly supply out-of-spec product”, he continued.

“Mistakes can and do, however, happen and when they do, it can be very difficult to distinguish the

properties of one type of glass from another – particularly where a PVB interlayer or coating is being used.

“In this case liability sits with the whole supply chain. This includes the threat of prosecution where products can be proven to have been supplied outside specification under Building Regulations – even if errors are genuine.”

Bohle provides a potential solution in the Glass Buddy and Glass

Buddy Plus, which eliminate the risk of inaccurate supply of product by providing an instant analysis of glass properties ahead of manufacture or installation.

Capable of analysis of single pane through to laminated or insulated glass units, Glass Buddy uses laser technology to deliver an instant analysis of glass properties. This includes thickness, the structure of the pane, the Low-E coating, PVB interlays and their position to the accuracy of 0.1mm.

Broxton added: “There are two issues here. The most important one is the issue of public safety.

Labelling errors are common, you may genuinely believe that you’re supplying fireglass but if you’re not there’s no way of telling. The ramifications of this can be catastrophic.

“The second, is the threat of prosecution and the damage to reputation and contractural relationships. Glass Buddy eliminates doubt and allows you to pick up those errors before they impact on your business – it’s peace of mind for a ‘couple of hundred quid’.” www.bohle-group.com.

New Solar Control Glass From Guardian Glass Guardian Glass has extended its SunGuard® SuperNeutralTM (SN) range of high performance solar control glass with a product that provides the highest light transmission in the portfolio.

Guardian SunGuard SN 75 HT and SN 75 Ultra HT offers, respectively, a light transmission of 75% and 76%, which is 5% and 6% higher than other coated glass products from the Guardian SunGuard SuperNeutral range. This high light transmission supports building owners, architects and designers in their effort to effectively introduce more natural daylighting into their projects.

SunGuard SN 75 HT is also aesthetically appealing with its highly desirable, consistent, neutral appearance and low level of outside reflection. Coulour 42 WINDOW NEWS JANUARY 2018

neutrality of SunGuard SN 75 Ultra HT is particularly high as it is produced on Guardian UltraClearTM lowiron glass, providing a much more neutral tone when viewed from both inside and outside the building. www.sunguardglass.com

PRODUCT NEWS height glazed fins, which provide structural strength without compromising on transparency.

The fixings used in the installation are unique to the Pilkington Planar™ Intrafix system and utilise the Planar 905J stainless steel fittings in the vertical screen and Planar 902 fittings on the roof, in conjunction with the Planar Nexus castings.

St James’s PlaceAll of the glass is toughened and heat soak tested to provide strength and security to the design, and the double-glazed units that make up the surface consist of an outer 6mm pane of glass – incorporating a high-performance 6mm Pilkington Suncool™ 50/25 Pro T solar-control coating to help reduce heat build-up in warmer months. This reduces transmission of energy from the sun to just 27 per cent, while allowing 46 per cent light transmission.

Stunning Structurally

Glazed Atrium Provides Focal Point For Wealth Management Firm HQ When architectural practice Scott Brownrigg designed a new building at the headquarters of FTSE 100-listed wealth management business St James’s Place, it wanted to give the building a suitably impressive centrepiece to welcome employees, clients and partners.

This was achieved in the form of a three-storey atrium, created using the Pilkington Planar™ structural glazing system.

The space sits between the two major elements of the building and is enclosed by a 12.8 metre tall vertical entrance screen and glazed roof.

The designers wanted, as much as possible, for the atrium wall and roof to be an uninterrupted surface of glass and Pilkington Planar™ was the ideal solution.

The roof is supported by stainless steel rod tension structure, while the entrance screen features full-

On the roof, the inner pane is 19.5mm Sentry Glas® laminated utilising Pilkington Optifloat™ toughened and heat soak tested glass, while on the entrance screen it is a single 15mm Pilkington Optifloat™ toughened and heat soak tested glass.

Between the panes of glass is a 16mm-thick argon-filled cavity, contributing to the high level of thermal insulation delivered by the system.

The high-energy performance of the glazing has helped towards the project’s BREEAM Very Good rating.

Jason Eggerton, Pilkington Planar™ Business Development Manager, said: “This project really shows off the impressive capabilities of the Pilkington Planar™ system.

“The minimalist rod rigging structure and the ultra-low-profile stainless steel fittings mean there is a spectacular sense of a free-standing wall of glass.

“This is another example demonstrating the position of the Pilkington Planar™ system as the premier choice for larger structural glazing installations.”

Paul Williams, managing director at Vitrine Systems said: Standing inside the brightly lit atrium and looking up, you get an almost uninterrupted view of the sky, creating a truly impressive sense of space.

“Once again it has been a pleasure to work with Pilkington. We have a longstanding relationship with them in delivering projects like this as a seamlessly integrated team.”

The new 50,000 sq ft headquarters is home to 425 employees. www.pilkington.co.uk WINDOW NEWS JANUARY 2018 43

PRODUCT NEWS

Virtuoso Brings Doors To Life With Crafted Precision

Virtuoso Doors claims it is set to take door manufacturing to a new level in 2018 and awaken the homeowner to the unique beauty of an individually designed and crafted Virtuoso door. Following a recent investment in additional cutting edge machinery and a radical re-launch to underline the crafted precision that goes into manufacturing every Virtuoso door, the team of expert craftsmen at Virtuoso will be bringing more Virtuoso doors to life.

Tony Craggs, managing director of Virtuoso Doors, explains: “This is going to be a very big year for Virtuoso Doors and the whole team is geared up to make it a massive success. Making doors is a real labour of love for us and we’ve worked hard to reinforce this passion with a perfect combination of craftsmanship and precision

44 WINDOW NEWS JANUARY 2018

engineering. This crafted precision will help us take our standard of door manufacturing to the next level with accuracy and detailing that only machinery can achieve.

“These advances are not at the expense of the human eye though and our workshop is brimming with master craftsmen who are devoted to making the best doors possible. Their experienced hands make our doors with genuine love, care and attention at every stage – they literally bring our doors to life!”

This year, Virtuoso Doors will also be helping its rapidly growing network of customers to give their business a competitive advantage with the launch of a comprehensive new suite of marketing materials. As part of the re-vamp, Virtuoso Doors has unveiled a collection

of distinctive and modern brochures. Created to help installers win new business, the brochures have been designed to appeal to the needs of the modern homeowner and champion the unique combination of craftsmanship and precision engineering that Virtuoso puts into creating every one of its doors.

Tony adds: “Our terrific suite of marketing materials will help installers to sell our highly crafted range of doors to the homeowner. These new brochures are the debut for our new name and our fresh new look, which is like nothing else in the industry. The look and feel of our doors are what sets them apart from everything else and these brochures are packed with truly stunning imagery of our collection, so homeowners can really see the Virtuoso difference.

“We’ve extended our presence nationally and are rapidly growing our brand as part of our ambitious 2018 strategy. These brochures are the first phase of our enviable support package and installers can expect us to enhance it with many more exciting resources – including full marketing and showroom support – during the year.” www.virtuoso-doors.co.uk

PRODUCT NEWS

Distinction Glass

Sales Trends Reveal Consumers’ Tastes Distinction Glass has just revealed information on its most popular glass ranges and it indicates how much contemporary styles are coming to the fore these days. Chantel Roach, Distinction’s Sales and Marketing Director, commented: “All our ranges have seen growth in the past year, but, as in previous years, our contemporary ranges have seen a surge in interest. It demonstrates consumers’ continued interest in contemporary living trends.”

Distinction Glass’s traditional ranges have also seen growth in the past year. Chantel commented: “We know it’s important

to give consumers the choice they’re looking for. While our contemporary glass ranges have seen the most growth, there’s no doubting the continuing and growing appeal of our traditional glass ranges too.”

The Distinction Glass brand comprises 24 designs across four collections and celebrates the strength of Distinction’s glazing offering, something that is reflected in strong sales growth.

All Distinction Glass designs are triple glazed, something that offers three major benefits. It helps maintain thermal efficiency, it ensures the glass is easier to keep clean because the decorative panel is enclosed within two clear panes and it increases security levels too. This is because the external pane is fitted with 6.8mm laminated safety glass to BS EN 14449, meaning installers can upsell to the Secured by Design option on Distinction’s doors without needing to place an order for special glass on an extended lead time. The quality of the range is highlighted in the 44-page retail glass brochure. www.distinctiondoors.co.uk

Bowater By Birtley Covers All Bases

With High Performance Fire Door

Bowater by Birtley set out its stall at the beginning of the year that it would offer choice to the market. Following news of its double rebate and flood composite doors, the company says it is pleased to promote its 60 minute fire rated door.

“We offer both 30 minute and 60 minute fire rated doors, to give our customers the most appropriate product for each individual project,” says Kevin Kiernan of Bowater by Birtley. “A year ago, we made a promise to our customers that we would give them the range so that they had the choice, but perhaps the most important areas for delivering fit for purpose products is in fire and flood protection and we have both.

“As the names suggest, a 30 minute fire door holds

fire back for 30 minutes, known as a having 30 minutes integrity time. A 60 minute fire door has 60 minutes integrity. The test fully exposes one side of the door to intense heat and fire which would be just like a real fire – the fire door’s integrity and stability is then assessed and approved.

“Product testing is always important, but never is it more critical than in the areas of flood or fire protection. Where lives are at risk, there can be no compromise. The team at Bowater by Birtley take this responsibility seriously on behalf of our customers, whose reputations are at risk, and of course on behalf of the end users, who are relying on us to supply fit for purpose, high performance products.” www.bowaterbybirtley.co.uk WINDOW NEWS JANUARY 2018 45

PRODUCT NEWS

Sales Growth Of LEKA Products

Solid roof innovator, LEKA Systems, has just reported a doubling of order volume in 2017. Rhys Hoddinott, Director of LEKA, says: “The solid roof market is booming and we’ve got (what our customers tell us) are the bestin-class products in the sector as our 2017 sales growth shows.”

uct and sales training courses to over 400 personnel to help them get up and running with the new products quickly. Rhys says: “LEKA products add incredible value to a portfolio and our training package helps new installers see that value as soon as possible.”

Alongside the impressive sales growth, Rhys also reports that his company has run over 50 prod-

LEKA has two products: the LEKA Warm Roof and the LEKA Orangery Roof. The company claims

the latest product, which will be launched in March, will deliver the same compelling, on-trend features homeowners love.

The LEKA Warm Roof delivers thermal efficiency thanks to the unique GRP construction, which results in a U value of just 0.15 W/m²K. It has a longer lifespan than the traditional tile, concrete or slate alternatives, making it a better investment. The roof is available in any design, can incorporate Velux rooflights and offers a bigger span and a lower pitch, giving it versatility. It’s good for installers too: there are fewer elements to install than on a traditional solid conservatory roof, so on site installation typically takes just two to three days, including removing the old conservatory roof.

The LEKA Orangery Roof has the same exceptional thermal efficiency as the Warm Roof, which makes it the perfect solution for homeowners wanting to extend their homes to create bigger kitchens, living spaces and dining rooms. Like the Warm Roof, it’s quick and easy to install, taking two men one day (excluding the lantern and roof membrane). www.lekasystems.co.uk

Investment For 2018 Prefix Colour Programme Prefix Systems have just made a significant investment in a new state of the art colouring facility, which includes a mix on demand paint system, at their head office in Blackburn and it will form part of their sales strategy for 2018 and beyond.

While much of the window and door industry have been talking colour for the last 18 months, Prefix are now supporting this with a facility to manufacture conservatory and lantern roofs, along with Verandah glazing bars and end caps in literally hundreds of different RAL colours. Heritage colours, urban influences and even one-off projects can now be embraced by the company, with stocks of black and anthracite grey being held across several product ranges.

For conservatories and glazed extensions, Prefix 46 WINDOW NEWS JANUARY 2018

can colour any extrusion, injection moulding, or vac formed product. Greater quality control, consistency of supply and new sales opportunities have been the rationale for this important investment. www.prefixsystems.co.uk

PRODUCT NEWS

Conservation Success For Benchmark Joinery (South East) With Slenderline Glass Combining authentic, heritage aesthetics with cutting-edge thermal performance, Slenderline Glass has established itself as a leading supplier of advanced slimline heritage units trusted by fabricators, installers and joiners across the country – including Kent-based Benchmark Joinery (South East) Ltd. Operating across Kent and East Sussex, Benchmark Joinery specialises in everything from windows and doors to staircases and furniture. The accurate design of Slenderline’s traditional units means Benchmark regularly completes restoration and replication projects within the region’s stringent conservation areas.

“We have developed a strong relationship with Andy and the team, as two family-run busi-

nesses built on similar ethics and quality craftsmanship,” comments Adrian Mitchell, Director of Benchmark Joinery (South East). “They supply and fit a great product in a traditional way, but using modern methods and with modern quality. We only use Slenderline and E.J. Cocker for all our glazing needs because of the consistently high levels of quality and service.”

“We work mainly in conservation areas and through enquiries from contractors, and the traditional looks with the modern thermal efficiency creates a really strong selling point for us. The team has great knowledge of the product and the sector, and always conducts themselves in a professional and friendly manner. We recommend them, and they recom-

mend us, so it is a great partnership.”

Available in a full range of sizes to match any traditional rebate, Slenderline provides an advanced slimline unit for any heritage window. Slenderline achieves its modern-day thermal qualities through warm edge technology and either Argon or Krypton gas, whilst a sympathetic design accurately matches the dimensions and details of a traditional sealed unit.

“It’s fantastic to see Slenderline leading the way in the sector, providing businesses like Benchmark with a unique, high-quality product that can help them win new business,” adds Andy Cocker, Director at Slenderline Glass. “We can shout from the rooftops about how great Slenderline units are, but it’s great validation to hear positive feedback from our customers. Advanced units are our speciality, whether it’s for a listed building in a conservation area or a complex, bespoke solution.” www.slenderlineglass.com.

WINDOW NEWS JANUARY 2018 47

MACHINERY ture the Korniche roof system, with a third ordered and scheduled for delivery in February.

These have been specially tooled to suit the precision requirements of the new roof.

Ian Latimer, Managing Director of Emmegi (UK) commented: “Made for Trade have been buying Emmegi machines ever since they were established and we’re very proud to be their key machinery partner.

Their growth over the past four or five years has been truly phenomenal and we’ve worked with them every step of the way to make sure that they have the very best machinery set up to suit their needs.

Made For Trade

Becomes Biggest User

Of Emmegi Machines Made for Trade has become what is now believed to be the biggest user of Emmegi machines in the UK by quantity, with the addition of a fourth Phantomatic T3A three axis machining centre to its manufacturing set up.

Gaunt ordered the first Phantomatic T3A and Emmegi Twin electronic double mitre saw.

This brings to 13 the total number of saws and machining centres Emmegi has supplied to Made for Trade since 2013, as the company behind the best selling Korniche roof system has continued to invest to keep pace with surging demand.

That production set up proved so successful that Made for Trade ordered another Phantomatic T3A and Classic electronic double head saw two years later to create a second similar production set up, and these were followed in 2016 by the third T3A and a top of the range Combi 5 axis electronic compound cutting mitre saw. The fourth T3A and a second Combi saw were added in 2017.

Made for Trade was already operating older Emmegi type profile saws back in 2013, when Managing Director Bradley

Alongside the T3As, Made for Trade has also invested in two Phantomatic X4 four axis machines, specifically to manufac-

48 WINDOW NEWS JANUARY 2018

“With six advanced CNC machining centres, electronic double mitre saws, NC bead saws and a single head upstroke saw, we think they now have the most Emmegi machines of any single customer in the UK.” Bradley Gaunt from Made for Trade added: “We chose Emmegi from the outset because we liked the quality and durability of the machines. Once we’d launched the Korniche roof, precision accuracy became our key criteria and Emmegi have again delivered exactly what we need to achieve the tolerances required to make sure every roof fits together effortlessly.”

Ian Latimer again: “We continue to work hard to repay the loyalty Made for Trade have shown to us. They know that they can rely on us for quality products, reliable service and expert advice and, when a company is growing as fast as they are, that’s more important to them than ever.”

Further details are at www.emmegi.com and www.madefortrade.co

MACHINERY

Haffner Murat Launches AL-220/70 Aluminium Machining Centre With the launch of its new AL220/70 Aluminium Machining Centre, Haffner Murat has positioned itself as the go-to machinery supplier for aluminium fabricators.

Dave Thomas, Haffner Murat’s Managing Director, said: “The AL-220/70 Aluminium Machining Centre has been designed for the serious fabricator who wants to step up production. The work rate of this machine is staggering and consistency and accuracy is key when you are looking to step up your output.”

The AL-220/70 gathers all sawing, punching, drilling and marking operations together on a single computer-controlled machine.

Key features include the abili-

ty to stack ten profiles of up to 6.5 metres in length, automatic cutting in all angles between 30° and 150°with accuracy of 0.1°, the ability to open drain slot routing, drilling and milling at variable angles, the ability to work with data from different window production software packages,

optimisation ensures minimum wastage and the reassurance of a safe production facility thanks to the three-dimensional collision and error control system. All this is wrapped up in a machine that delivers high quality precision and drives quality throughout the production process.

Like all Haffner Murat machines, it comes with the reassurance of exceptional pre- and post-sales support and finance options for customers looking to spread the investment. Dave and his team work closely with every customer to ensure they have the machine that’s needed. Plus as well as carefully installing and commissioning every machine, Haffner Murat engineers provide full training to ensure the investment can start to add value to the production set-up straightaway. www.haffnermurat.com

German Design Award Win For elumatec’s Supercharged CNC elumatec’s SBZ 122/75 profile machining centre has won a much sought-after German Design Award.

Overseen by the German Design Council, the GDAs exist to discover, celebrate and publicise world-class design in all fields of the economy.

Each year, thousands of businesses across Germany enter what’s become one of the country’s most prestigious award schemes, and a panel of expert judges whittle down submissions to arrive at a handful of lucky winners.

The jury hailed the phenomenally successful elumatec CNC for its speed, versatility and unparalleled efficiency. While praising its outstanding acceleration and small footprint, they were most impressed by its innovative drive and control technology that allows manufacturers to reduce energy consumption by up to 30%.

“This machine is ergonomically well thought out, making operation and cleaning a breeze,” the judges concluded. “It also requires relatively little space.”

Phil Heavey, elumatec Managing Director commented: “It goes without saying – we’re absolutely delighted to win such a prestigious award. Not just in Germany, but throughout Europe and the wider world, the German Design Awards are synonymous with manufacturing excellence and world-leading innovation. It’s a resounding vote of confidence in elumatec, and our fantastic product design team.”

The SBZ 122/75 is the most advanced of elumatec’s aluminium CNC machining centres, boasting a versatile 5-axis design, inclined beds for easier access and waste disposal, and a protective hood that shields operators from flying debris, saving space by letting them work right up close to the machine even while it’s in operation. www.elumatec.co.uk WINDOW NEWS JANUARY 2018 49

MACHINERY

New Year, New Machinery

Investment At

Astraseal After a successful 2017, which saw much investment, innovation and product development from the fabricator, Wellingborough-based Astraseal has kicked off the New Year by advancing their machining capabilities.

The firm which specialises in both uPVC and aluminium has invested in yet another Stuga machine – specifically the ZX5, the British firm’s flagship machining centre.

Launched at The FIT Show 2017, the ZX5 has a capacity to man-

reduce our lead times but more importantly maintain our high-levels of quality.”

Taking advantage of a 360-degree rotary tooling system rather than a conventional fixed head system, the ZX5 is a flexible, sophisticated sawing and machining centre.

The new rotary system allows for limitless capabilities and effectively streamlines machining cycles, with separate sawing and machining modules working in tandem.

ufacture a minimum of 800 windows per week and joins Astraseal’s existing Stuga machines.

The ZX5 also features the innovative ‘Tru-Loc’ gripping system, which ensures the accuracy of every cut or notch by eliminating grip slip. This system means the ZX5 can make complex 45 and 90-degree cuts and pinpoint ‘V’ and ‘Y’ notches on both sides of the frame or transom profile with complete precision every time.

“At Astraseal, we understand that consistent investment is just as important as product development, whether it’s investing in our people, our facilities, or in this case, our manufacturing,” comments Colin Stanley, Astraseal’s Operations Director. “We’re delighted to add Stuga’s ZX5 machining centre which allows us to not only increase our output and

“It’s great to start the year with a bang by taking our operation to the next level,” adds Colin. “The new machinery is just one of many additions and developments we plan to make over the coming year as we move forward and look to best support our valued trade and commercial customers across the country.” www.astraseal.co.uk

Mercury Glazing Chooses Haffner Murat Machinery Specialist fabricator Mercury Glazing Supplies Ltd has just invested in Haffner Murat machinery to support its plans for growth. Steve Cross, Mercury’s Managing Director, said: “We’ve bought several machines from Haffner Murat in the past and we know they deliver the quality and service we look for. We had no hesitation in returning to them again.”

Mercury has invested in two machines: a new FA526 Automatic 2 Head End Milling Machine and a new SC220/VS Machining 50 WINDOW NEWS JANUARY 2018

Centre, both of which will support the company’s fabrication of the new Spectus mechanically jointed vertical slider as well as general window production.

The FA526 Automatic 2 Head End Milling Machine has features including the ability to mill two ends of transom in a single operation and a vertical and horizontal pneumatic profile clamping system that enables optimum work piece fixing. Other features include a movable head that is manually positioned and manually fixed according to the profile

length and an automatic release of the fixed head after milling which is then repositioned at the same length for second transom. www.haffnermurat.com

MACHINERY

OWW Makes It Better

With Mighton When Original Wooden Windows Ltd set out to make its frame production quicker and more efficient with new machinery, Director Gus Brazier said the name of Mighton Products needed no introduction. Even though the hardware specialist launched its machinery range less than a year ago, the Slough-based joinery firm knew Mighton from 12 years of using its sash weights and other ironmongery.

Mighton did not expect OWW to make the choice on reputation alone, but was able to give Gus and the team hands-on experience of its Scribe-It™ end-scribing machine without leaving the factory, thanks to the Mighton Mobile Demonstration Vehicle.

“The rep gave us a full demo of the end-scribing machine so we

were able to see for ourselves exactly what it can do,” he said.

“Installation was simple and didn’t cause any interruptions.

Just from using the machine in the first couple of weeks the benefits have been clear to see.

It has not only sped up production significantly but also gives exactly the same profile with every cut.”

Scribe-It™ increases throughput by scribing the ends of timber profiles quickly, efficiently and consistently. It can complete a full cutting cycle in just 15 seconds and is compatible with any profile up to 45mm wide and 35mm deep. Using two cutters, Scribe-It™ allows for the shaping of the bead to be carried out in two halves, therefore safeguarding against issues such as the beads splitting or spelching at the ends.

Chairman Mike Derham said OWW’s experience was the ideal example of the difference one machine could make: He explains: “The end scribing is only one small part of OWW‘s overall manufacturing process but when you have a bottleneck in a factory, it can have a knock-on effect on every other part.

“Now, with the the right machinery in place, the whole factory can operate more smoothly and of course more efficiently and cost-effectively.”

He adds: “We are always pleased to be able to support craftmen such as Original Wooden Windows, a family owned and run business which has been trading for over 40 years. All of their experienced staff specialise in the bespoke design and manufacture of timber windows and doors, with every item designed and produced to match exacting customer requirements. They also pride themselves on working sucessfully with heritage and conservation authorities.” www.mightonproducts.com WINDOW NEWS JANUARY 2018 51

ON SITE

Promat Glass Delivers Fire And Acoustic Solution For Luxurious

Trinity Properties A multi-million pound project to create an exclusive residential development in a Cheshire conservation area, which has given a new lease of life to a beautiful unused Victorian church, has utilised Promat UK’s high performance, 52 WINDOW NEWS JANUARY 2018

fire-resistant glass range.

The Trinity development at Bowdon near Altrincham by Hale Estates has created nine luxury residences in a variety of configurations and sizes from one to three bedrooms.

The project has converted the former Trinity United Reformed Church, which dates from 1872 but was last used as a place of worship in 2004.

Designed by award-winning architects Ollier Smurthwaite, the new properties sensitively

ON SITE respond to the material and detailing of the impressive Grade II listed building, with new components sitting sympathetically within the volume of the historic structure, taking reference from existing forms and fabric.

One of the building’s key features, given its ecclesiastical heritage, is the 3m wide communal corridor which passes through the centre of the church. This gives views up to the church roof and allows the original clerestory windows to provide natural light into the centre of the building. Maintaining this spectacular communal aspect with its original features and window shapes, whilst delivering superior quality properties with assured levels of fire protection and acoustic insulation, was the brief met by Promat UK, whose Glazing for Life® ethos is centred on delivering assured passive fire protection.

The 45mm glazing units provided by Promat UK were required to achieve strict acoustic and fire protection standards, in numerous shapes consistent with the Gothic style windows. The solution was a sealed unit specification incorporating EI60 fire rated insulated glass units. These are fitted into oak frames to deliver high quality windows which reflect the high-end specification of the development.

This sealed unit specification ensures the windows provide assured passive fire protection to EI60 – 60 minutes minimum for the window’s integrity as well as insulation from the heat of any fire. This protects the communal areas to provide a safe, sufficient window of opportunity for residents and visitors to exit the building safely in the event of a fire.

In addition to the fire protec-

tion dimension, the glazing units also work to provide residents with insulation from unwanted external noise in the communal areas. This is achieved through the glass types used and their thicknesses, to deliver windows with an acoustic sound reduction level of a minimum of 43db.

Cath McLean, Segment Manager – Glass at Promat says: “The team at Promat worked with Hale Estates at an early stage to provide specialist guidance through the design and specification stages of the project, and we continued to work closely with them right through to installation.

This ensured we were able to provide a high quality solution that met the full specification criteria and stringent fire ratings in what is ultimately a stunning residential development by Hale Estates.” www.promat-glass.co.uk

WINDOW NEWS JANUARY 2018 53

ON SITE

REHAU Chosen For Remote Island Homes In Jersey When fitting replacement windows, each job is different and presents installers with unique challenges to overcome. This was certainly true of a series of PVC-U window installations in Jersey, where experienced installer Alan Gicquel needed to swap his van for a boat in order to replace the timber framed windows for three remote island properties.

Les Ecrehous is a small archipelago of islets located six miles off the north east coast of Jersey, and just eight miles from mainland France. Declared a RAMSAR site in 2005 to protect the habitat of the many species of birds and marine life that live there, the islands themselves are also home to a handful of houses.

The island houses are former fishermen’s cottages now used as holiday homes, but their unforgiving sea location means that maintaining the properties throughout the year can be challenging.

Over the last 15 years, Jersey 54 WINDOW NEWS JANUARY 2018

installer Alan Gicquel has replaced the windows in all but one of the properties that stand on Les Ecrehous, changing the old timber frames for new PVC-U alternatives from REHAU. Alan has been fitting REHAU PVC-U windows since 1983, so when the residents from Les Ecrehous approached him about upgrading their windows to something which would be cost effective, easy to maintain and hard wearing against the elements, he knew he had a good product to fit the bill.

Alan said: “We started on one of the smaller houses first, just replacing three windows and a door, and this led to a bigger assignment working on the adjacent house to replace 12 windows. A few years later, we were then called back to the islands to do a third property. By this time, REHAU had launched its TOTAL70 profile, which is an easy swap for old timber frames because of the 70mm width.”

The challenge of replacing the windows wasn’t so much with

the properties themselves, more getting to them. Alan and his team needed to get a boat to the islands, balancing the material load securely and then getting the profiles and the glass up the stony beach and rocks to the houses.

Alan said: “The glass, sealed units were the biggest challenge as we couldn’t put them down anywhere until we got into the house. We also needed to plan the job really carefully, making sure we hadn’t forgotten anything because for the larger jobs, we had to stay on the island while we completed the job over a number of days.

Mark Collins, Area Sales Manager, from REHAU said: “We understand that no two jobs are the same, which is why we have developed a portfolio of products to ensure that installers always have a selection of profiles and options to hand to meet their customers’ individual needs. However, with the Les Ecrehous installations, the choice of profile was probably the most straightforward element of the whole job! Hat’s off to Alan and his team for going the extra mile to bring REHAU’s high quality windows to even the most remote of customers.” www.rehau.uk/windows

ON SITE

Super Spacer Excels In Dubai’s

Extraordinary Opus ‘The Opus’ is one of the most striking and original architectural developments the world has seen this century, and warm edge experts Edgetech played a crucial role in its construction.

The 21-storey tower, designed by celebrated Iraqi architect Zaha Hadid, pushes physical and technological boundaries to achieve its extraordinary melting ice-cube shape.

Bringing such a bold and outlandish vision to life required world-leading expertise – which is how Edgetech, and its high-performance Super Spacer® TriSeal™, became involved in the project.

Edgetech Managing Director Chris Alderson commented: ‘The Opus is quite simply one of the most staggering and ambitious architectural projects attempted this decade.

‘It’s got a 6,000 square-metre flowing glass facade, a curved, 38-metre long, earthquake-proof glass bridge connecting two towers, and at night the struc-

ture is lit up by thousands of individually-controlled LEDs. Its central ‘void’ section consists of 4,554 irregularly-shaped IGUs, the vast majority of which were completely unique.

‘That called for a very specific type of spacer bar.

Firstly, we couldn’t use automated application – virtually every IGU used on the project was a different shape. Secondly, rigid spacers were out of the question – they couldn’t practically be moulded into the weird and wonderful shapes that were required.

And thirdly, we needed something that offered the highest possible level of performance. In hot climates, in particular, a warm edge spacer has to work hard to hermetically seal the space between the panes. Due to the thermal interaction between hot sunlight and shadows, strong mechanical forces permanently act on the edge compound due to the movement of the glass.

‘That’s why we chose our premium flexible spacer, TriSeal. Its unique triple seal design incorporates an inner acrylic adhesive seal for immediate unit handling, a polyisobutylene primary seal for enhanced gas retention and low moisture vapour transmission, and an outer silicone seal for structural strength and durability.

‘It was the perfect fit for an astounding project – one we were absolutely delighted to be a part of.’ www.edgetechig.co.uk WINDOW NEWS JANUARY 2018 55

ON SITE

Optima Delivers What’s Needed In A Conservation Area Home Profile 22 installer Max Glass recently demonstrated the benefits of the Optima system when it completed an installation in a property in a woodland conservation area near Leeds.

The property owners approached Max Glass with an interesting challenge. They wanted to improve the thermal efficiency of their stonebuilt property but, as the area’s estate manager confirmed, it was essential that any replacement windows – including the 26 leaded lights – replicated the original 56 WINDOW NEWS JANUARY 2018

designs.

It was a challenge the team at Max Glass was keen to take on because the company prides itself on understanding its customers’ needs fully and going the extra mile to achieve their expectations. The project would not only demonstrate their expertise but also the quality of the Optima system.

Max Glass’s innovative solution was to take the 26 original leaded lights and have them restored

and encapsulated by experts at Antique Glass Studio in Bradford.

These were then refitted to replacement windows. The solution meant the new aperture for the glazing had to be the same as the existing window, something that was made possible with the use of the wide range of Optima ancillaries. The finishing touch was the use of white foil on both internal and external frames to replicate the original wood window design.

In total, Max Glass replaced 29 casement windows, three bay windows and one composite door.

Stephen Hobson at the company commented: “The project has delivered our customers everything they needed. Their property has been fitted with A-rated windows, which has improved the thermal performance. And by encapsulating the original stained glass and leaded windows we have not only preserved the original beauty but also protected and preserved it for years to come.” www.profile22.co.uk

ON SITE

Senior Specified

For New Leeds Private Rental Scheme Aluminium windows and doors from leading fenestration manufacturer Senior Architectural Systems have been chosen for the new X1 Aire private rented scheme in Leeds, West Yorkshire.

Located in the heart of Leeds city centre, the glazing package for the new residential scheme has been delivered by Aire Valley Architectural Aluminium Ltd for main contractor Bardsley Construction. Senior’s thermally broken SPW600e aluminium fixed light windows were specified to offer

extra security and improved thermal efficiency, with Senior’s robust SPW501 aluminium doors, which have been designed to meet the requirements of PAS 24 and the Secured By Design standard, installed to the ground floor communal entrance.

The acoustic performance of Senior’s SPW600e aluminium windows has been enhanced through the use of special acoustic double glazing which helps to reduce the traffic noise from the nearby main road. Maximising the flow of

natural light, Senior’s aluminium windows also provide residents with attractive views of the River Aire and complement the brickwork façade of the building.

Comprising some 147 high quality apartments and five penthouses, the new X1 Aire scheme is the latest addition to the portfolio of UK based developer X1 and has been designed by DK Architects.

For more information about Senior, visit www.seniorarchitectural. co.uk WINDOW NEWS JANUARY 2018 57

MARKETING

A Website Experience

From The Residence Collection

The Residence Collection have recently unveiled a new consumer facing website at www. residencecollection.co.uk, that has already realised an increase in unique visitors up 48% year on year, as consumers look to premium and super-premium PVCu window and door design.

The website benefits from stunning installation photography and is split into the collections of R2 for squared, contemporary aesthetics, R7 for a flush appearance inside and out and the original and finest Residence 9, which is the timber replica, flush sash window.

Product design and detail is a major part of The Residence Collection and is correspondingly featured throughout the new image-rich website.

There is also a unique Window Designer which has been ex58 WINDOW NEWS JANUARY 2018

pertly put together, to inspire both consumers and architects through a 5-step design process, starting with property type, including brick, stone and rendered finishes, before going on through window style, colour, hardware and additional extras. There’s also a lead capture facility at the end of the process, to help drive further sales enquiries to The Residence Collection retail partners.

In addition, within the new website platform are comprehensive case studies, an expanded gallery with outstanding photography, including an Instagram preview, a conservation and planning section, detailed list of hardware options, FAQ’s, blog and brochure downloads, by product category.

Sarah Hitchings, sales and marketing director of The Res-

idence Collection commented: ‘The new website is a visual feast for consumers, architects and the trade, including our highly successful retail partners, as well as being a useful and comprehensive resource hub. With record web traffic and desire for premium and super premium PVCu window and door systems, we’re again expecting another strong year.’

Please visit the new website at www.residencecollection.co.uk or for any other information, including retail and trade partner enquiries, e-mail journey@residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz.

MARKETING coded sections for each product type and guides at the start of each of these sections showing the right version of the product to use for any particular application.

Every product included is illustrated with a close-up photo and a list of its features and benefits, and there is also a technical drawing alongside and a list of part numbers for easy ordering.

Mila Publishes

The Key To Quality Hardware Mila has just published the latest version of its iconic Key product catalogue – The Key 8. Described as the best ever guide to the Mila range, it has been completely redesigned and updated to make it even more usable and accessible for customers.

The 450+ page Key 8 is available on the Mila website as a PDF for those who want to access it on laptops or mobiles, or as a printed A5 catalogue for customers who want to keep a copy on their desk, on their workbench or in their glovebox.

Mila has just published The Key 8 with colour coded sections and photos of every product 3It has been redesigned for even easier referencing, with colour

Where relevant, there are photos of the finishes available, and at a glance icons showing what type of guarantee the product comes with and the accreditations it holds.

In line with Mila’s current sales volumes, more than 50% of the catalogue is devoted to Mila products, but there is also similarly detailed information on the third party products which Mila supplies from other leading brands such as Siegenia and Yale.

Mila has just published The Key 8 with colour coded sections and photos of every productMila is stressing that the Key 8 is more than just a product directory though. It is packed with useful information such as maintenance guidelines for all of the products, a guide to Mila’s guarantee icons and what they mean, and even the company’s T&Cs in plain English.

There is even a postcode finder which shows customers exactly which postcodes in the UK are classified as coastal or high pollution areas, and where Mila recommends the use of its Supa stainless steel hardware products in Grade 316.

Mila customers can get a copy of the new Key 8 catalogue by contacting Mila on: 01327 312400 or via: sales@mila.co.uk or they can view or download it via the website at www.mila.co.uk

P C Henderson Release New Product

Range Brochure Sliding and folding door hardware manufacturer, P C Henderson, has announced the release of a new, all-inclusive product range brochure.

Designed to replace its existing literature collection, the 136 page brochure is a valuable resource for distributors, architects and specifiers. The document features the company’s entire product range including new products and

a wider range of accessories as well as technical and component drawings.

Andrew Royle, Sales & Marketing Director at P C Henderson comments:

‘P C Henderson was established in 1921 and had a small product portfolio. Fast forward to 2018 and we offer one of the largest ranges of sliding and folding door hardware in the industry.

We currently have over 60 products and an impressive range of accessories; we have the ability to make almost anything slide. This new brochure has been designed to categorise these systems to make it easier for our customers to identify and specify the most suitable system for their project.’ www.pchenderson.com WINDOW NEWS JANUARY 2018 59

MARKETING

GQA Supports Barnsley Fit Reds Cause To Get Men Fit

With the average lifespan of men living in Barnsley at 4.3% lower than women, and 1.2% lower compared to other men living across the UK, Barnsley FC Community Group, supported by GQA Qualifications are appealing to businesses to sponsor its FIT Reds initiative.

The scheme targets men aged 35-years plus to attend a 9-week programme and adopt a better understanding of health and fitness issues, helping them improve their life expectancy.

However, the programme, which has been running for over 7 years is seeing its funding come to an end, and FIT Reds Veterans come together to seek support from businesses to allow the pro-

gramme to continue.

Mick Clayton, COE of GQA, is a Fits Red Veteran and a committee member, commented, “Statistics highlight that men are less likely to be conscious of a healthy lifestyle.

“The Fit Reds programme gives men the opportunity each week to attend an informal workshop with a Community Health Trainer, alongside some progressive, physical activities. Every week, individuals gain a better understanding of the effects bad habits can have on their bodies and how to make changes to improve.

“Being, largely a more male dominated industry, businesses will almost definitely experience some of the effects not leading a healthy life-style can have on its employees. We are keen to find business, who would like to financially support the initiative and in-turn be associated with Barnsley FC Community.

More details can be found on Barnsley Football Clubs Community Page: https://barnsleyfccommunity.co.uk/health/fit-reds/ fit-reds-2018/ or by calling GQA on 0114 272 0033

Free IGU And Conservatory Roof Brochure From Double R Double R Glass & Roofing Systems, supplier of quality IGUs and conservatory roofs, is pleased to reveal the latest addition to its suite of customer support – a new brochure.

“Double R is a significantly sized IGU and conservatory roof manufacturer but we’re so busy doing what we do and focusing on customers, we’re not very good at letting people know that,” explains Ian Sims, Managing Director of Double R. “Hopefully this new brochure will help us spread the word and help our customers get the most out of Double R as a supplier. Even some of our customers don’t know the extent of our product range, so our new brochure, available in print or online at www. glassandroofs.com will be a useful 60 WINDOW NEWS JANUARY 2018

tool for future and existing customers alike.

“We know fabricators and installers are busy, so the brochure is only 8 pages long but contains everything you need to know. It details what’s different about Double R, the range of sealed units we produce including double and triple glazed, the different projects our decorative department can

help with and the range of solid and traditional conservatory roofs we supply. The brochure also offers an introduction to GINA – the first vertical Super Spacer Hot Melt IGU line of its kind in the world!

“Fabricators and installers can view the brochure as a flip book on our website, download it as a pdf or call us on 01933 443658 for a hard copy. We hope this latest addition to our customer support which already includes a re-designed website with information centre and published promise to customers in our customer charter, will give future and existing customers an insight into our business, our products and our approachable and quality focused philosophy.”

For more information visit www.glassandroofs.com

MARKETING

New Recycling Website

Goes Live!

PVCR, part of the REHAU group, has launched a brand new website to make it easier than ever to access all the latest information about PVC recycling and how fabricators and installers can get involved by selling their unwanted PVC.

The new website – www.pvcr.co.uk – went live on 20th November, and features a clean, user-friendly and interactive design. It has informative sections about what the recycling plant does, who it works with and why PVC recycling is so important for the environment. In addition it features a fascinating animated video showing the journey that an old PVC-U window goes on from arriving at the plant to being made into material that REHAU can use to make new window profiles.

One of the major new features of the website is its live chat function, allowing users to ask any questions they may have about PVC recycling or how to become a feedstock supplier and get them answered instantly by PVCR. The website also features the contact details of the compa-

ny’s dedicated purchasing manager, Luke Jones, who recently joined the team at PVCR. Luke said: “PVC recycling is growing in popularity but lots of fabricators and installers are still unsure about how the process works and how they can get involved. Through the revamped website, we hope to be able to answer all their burning questions, but if there’s anything else they need to know, they can either chat to us online for an instant reply or pick up the phone and speak to me and my team directly.”

General Manager at PVCR, Richard Hardstaff, has spent his entire career in the plastic and recycling industries, and has seen outputs at PVCR double since 2014. He said: “PVC recycling enables window installers and fabricators to manage their PVC waste more effectively, by selling it to PVCR as an environmentally friendly and socially responsible alternative to sending it to landfill. Sustainability is a hot topic right now and the time is now for installers and fabricators to get involved.”

Log on to www.pvcr.co.uk to see the new website.

WINDOW NEWS JANUARY 2018 61

MARKETING

New Warmroof Brochure Portfolio

From Prefix More Products,

More Info And

Quicker Navigation With New Mighton

Hardware And

Machinery

Catalogues Choosing and using Mighton products has been made easier than ever with two new, product-dedicated catalogues with extended ranges and quick-navigation format.

For 2018 the company has launched separate catalogues for its core ranges, making each more focussed on each customer’s needs, as well as adding new product ranges and much more technical and howto information.

The main hardware catalogue has 132 pages packed with all the best in window and door hardware, including Mighton’s new Armourer range of security products as well as the acclaimed Angel Ventlock sash window restrictors.

To learn more about Mighton Products or to order a new catalogue visit www.mightonproducts.com 62 WINDOW NEWS JANUARY 2018

Prefix Systems have just launched an impressive new collection of brochures for their WARMroof system, which includes a 20-page consumer brochure, 20-page product guide and a new 16-page guide to Building Regulations.

Collectively, the three new brochures represent arguably the most comprehensive range of support information in the solid roof sector, supporting customers fully through the sales, planning and installation process. In addition to the support materials, there’s also the added benefit of a comprehensive customer and technical support programme, across all four Prefix branches, which serve the entire UK mainland.

The most recent addition to the literature range is the comprehensive guide to Building Regulations, which provides clear and concise information about the whole process, highlighting the building control approval route for the LABC and LABSS schemes and their partnership with independent inspectorate jhai Ltd. There’s also a good practice guide for conserv-

atory roof replacements, an area often overlooked throughout the industry, along with details of how to order the WARMroof from Prefix Systems. The guide helps to bust some common industry myths around the building control approval process, to ensure installers are well versed on the potential pitfalls associated with not adhering to the appropriate guidelines and legislation.

Hannah Gilrane, marketing co-ordinator commented: ‘The newly expanded literature range for WARMroof is unsurpassed in the solid roof sector and is fully supported by our award-wining reputation for customer and technical support. The design, layout and content are easy to absorb and we have expanded upon the required information for customers to quote, sell, install and meet the required regulations.

She continued: ‘In all, it’s a complete blueprint for the sales, installation and approval process for solid roofs.’ www.prefixsystems.co.uk

MARKETING

Other areas included are appearance, marking, availability and a list of reasons why customers should choose laminated glass with a guide to the levels of protection laminated glass offers.

It is a popular and useful leaflet for all laminated glass suppliers.

Toughened Glass: Safety and Strength

GGF Relaunches Security Glazing Publications The Glass and Glazing Federation (GGF) has relaunched two updated security glazing leaflets.

ance to Building Regulations and EN Product Standards for Thermally Treated Glasses.

The revised “Laminated Glass: Safety and Security” and “Toughened Glass: Safety and Strength” leaflets are now available to download free from the GGF website and printed copies can be purchased on the GGF Shop.

The most recent amendments were focused on simplifying the information already provided by making the wording less technical, giving example markings, as well as updating the references to the newest versions.

These newly revised consumer leaflets are designed to give homeowners basic knowledge of the glass installed in their homes.

Each brochure gives details of why and where, respectively, toughened and laminated glass should be installed.

Each week the GGF receives many queries from homeowners requesting information on how to ascertain the type of glass installed in their home. The revised leaflets now give examples of markings to look for and what information the markings should contain. This information allows the homeowners to check new and existing glazing for compli-

Both the Laminated Glass and Toughened Glass leaflets will be regularly used by the GGF to send consumers the information they require.

They will also be of great benefit to GGF Members who can distribute them to their customers, which in turn continues to promote their products and services and the importance of security glazing.

Laminated Glass: Safety and Security This trifold leaflet explains what laminated glass/laminated safety glass is and covers the main types of laminated glass as well as special laminates.

This handy leaflet explains what toughened glass is and highlights its flexibility for many glazing solutions and systems.

The publication also outlines the mandatory (critical) safety glazing areas where safety glazing materials such as toughened glass must be used by law, in new and replacement glazing applications in all buildings.

In addition the leaflet covers the extensive range of toughened glass and other thermally treated glass as well as process restrictions.

If you manufacture, supply or install toughened glass this is a very useful leaflet to provide to your customers.

Both leaflets can be downloaded from the Publications Section of the GGF website www. ggf.org.uk Hard copies of the leaflets can be purchased from the GGF Shop shop.ggfmembers.com Members of the GGF Laminators and Tougheners Groups meet four times per year in London and Birmingham. For more information on these groups and if you wish to attend, please contact technical@ggf.org.uk

WINDOW NEWS JANUARY 2018 63

AWARDS

Left to right, Andy Whyle – Chairman of BESST, Paul Nelms – Epwin’s Group Environmental Manager

BESST In Class For Epwin Window Systems Epwin Window Systems has won the Sustainable Business Award from Business Environmental Support Scheme Telford (BESST) 2017, for Carbon and Energy Management. Paul Nelms, Epwin’s Group Environmental Manager said, “We are delighted to have won this award. As a business we are committed to ongoing energy reduction throughout our Telford extrusion plant and to collect a sustainable business award proves this commitment is being duly recognised.”

The Business Environmental 64 WINDOW NEWS JANUARY 2018

Support Scheme for Telford (BESST) was launched in 2001 to help businesses improve their environmental performance and reduce their carbon footprint. Members come from both the private and public sectors with represented industries ranging from manufacturing and engineering through to tourism and retail.

The BESST Group work in partnership with the Environment Agency and Shropshire Wildlife Trust. Their methodologies and best practices are used as exemplars to universities and

help influence decision making both at governmental level and strategically in the international arena.

This prestigious award comes hot on the heels of Epwin Windows Systems winning the BPF Energy Award 2017 for the facility BPF/F00150 within the Climate Change Agreement.

Once again, the award was given in recognition of the company’s considerable ongoing commitment to energy reduction throughout their manufacturing processes.

The award was presented to the Epwin Windows Systems management team by Chairman of BESST, Andy Whyle, at the company’s Telford manufacturing headquarters in December. www.epwin.co.uk

AWARDS

NFA Win Completes Trio Of Awards For Synseal Group

Global and K2 ranges. Over the years we have acquired a number of brands with a number of different white shades, so this investment will enable our customers to confidently mix and match between the best of our product ranges.

“In addition, we have finished rolling out our EnviroCore technology to our Shield, Legend and SynerJy profiles. This is a 30% premium recycled core, using reprocessed post-production waste to create a real quality recycled product to help us and our customers to reduce their carbon footprint.

Synseal Group was voted PVC Company 2017 in the National Fenestration Awards in December, topping off a year that also saw them win an innovative technology award for the WarmCore aluminium system, and Glass Company of the Year at the G17 Awards.

Winning more than 30% of the vote in a competitive PVC-U category, the multi-product supplier claims the win is down to continual investment in their PVC-U manufacturing with two major projects conducted in 2017: their One White project and the roll-out of their 30% recycled EnviroCore technology.

Andy Jones, Group Sales and Marketing Director at Synseal Group, explained: “It was great to end last year winning an award for

our PVC-U manufacturing, which will always be at the heart of our business activity even as our aluminium, glass and composite door brands continue to grow.

“With a PVC-U fabricator customer base exceeding 350, we have one of the largest PVC-U networks in the UK and we extruded more than 31 million metres of profile last year. Alongside this production, we rolled out two major projects, introduced to make it even easier for our customers to do business with us.

“The first, our One White project, is just coming to completion and will give our customers a colour match guarantee across all our white PVC-U products including all profiles, ancillary products and conservatory roof profiles from our

The team at Business Micros are celebrating after they were voted Digital Specialists of the Year in the National Fenestration Awards.

This was the first time the company had been nominated in these awards, so it was an even more impressive achievement to win first time.

“I’d like to take this opportunity to thank our customers and their installers who voted for us in this category and for recognising the steps we’re taking to further improve our PVC-U product range.”

Synseal Group was a finalist in eight of the NFA categories including Aluminium Company, IGU Manufacturer and Systems Company, which they won in 2016.

Synseal’s marketing assistant, Katherine Taylor, also narrowly missed out in the Young Person category to James Haselden of Premier Conservatory Supplies – although Synseal had two reasons to congratulate them as the K2 and Stratus roof fabricator also took home the Conservatory Roof Fabricator accolade. www.synseal.com

Business Micros Wins

Digital Specialist Award

The Digital Specialist category is open to any business in the industry which operates in the digital world and there was fierce competition from marketing and lead generation businesses as well as other specialist software providers. businessmicros.co.uk WINDOW NEWS JANUARY 2018 65

CHARITY

Bailey’s Back

(with GM Fundraising) Humber Door

Raises £500

For Dove House Hospice The ‘Humber Door’, which was created by Hurst Plastics to celebrate Hull’s incredible year as ‘UK City of Culture 2017’, has helped to raise vital funds for a local charity. The composite door, which features a dramatic image of the iconic Humber Bridge, recently sold for £500 in aid of Dove House Hospice.

Hurst Plastics’ Marketing Manager Hayley Barker was invited to the hospice to see how the funds will be used to provide day therapy and residential care for patients.

Hayley said: “We were delighted to make such a special door that captures the heart of Hull and donate it to this amazing local charity. Hurst Plastics is a Hull business through and through and our local community means a great deal to us.

Dove House Hospice looks after more than 1000 local people and their families every year and it was wonderful to learn that the funds raised will help the hospice provide essential patient care and support.” www.hurst-plastics.co.uk.

66 WINDOW NEWS JANUARY 2018

GM Fundraising says it is delighted to welcome Graeme Bailey, MD of leading software specialists Business Micros, back to the fundraising team. Graeme is a longterm supporter of GM Fundraising and after supporting the recent Paddle2Pedal challenge, has volunteered to once again be part of the team of industry fundraisers.

Gary Morton, chairman of GM Fundraising comments: “Graeme has been integral to GM Fundraising for many, many years and we are delighted to welcome him back in an official capacity.

Graeme is one of the few supporters to have completed all of the six cycling challenges and has helped with many events over the years.

His level of experience, expertise and kindness is invaluable when it comes to organising fundraising events, that need to be improved upon each time.

“After volunteering to help with the cycling element of the inaugural Paddle2Pedal challenge last summer, and ending up supporting the whole event, I couldn’t resist being more involved in the future of GM

Fundraising,” says Graeme. “The camaraderie and fulfilment gained from organising events to raise money for such a worthy cause like Hope House is unrivalled.

There are so many exciting things to come over the next few years; I hope my experience and insight can help to make them better than ever for GM Fundraising. I’ve really missed it and I’m glad to be back.”

Gary concludes: “Alongside the current fundraising team of myself, Alan Sadler of Profix, Susie Sinden of Brouha Marketing, Adrian Barraclough of Quickslide, Andrew Glover of West Yorkshire Windows and Alison Marsh of Hope House, with the addition of Graeme, we will have a fresh injection of energy to take us forward towards our target of £2million by 2020. We have some great events in 2018, like our infamous gala dinner and the second GMF Cup, as well as the launch of our next cycling challenge “From Russia With Hope” which will take place in 2019.

There are also plans afoot for the next all female challenge. Watch this space…” www.gmfundraising.co.uk

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