Window News July / August

Clyde Windows Becomes Newest Ultrainstaller 26

The Importance Of Natural Light 36

Marketing Matters With Epwin Window Systems 66 WINDOW NEWS JULY AUGUST 2018 1

The right direction for

Sliding Doors Mechanical joint option available for ease of transportation and onsite manoeuvrability.

Easily achieves a Door Energy Rating of A with standard argon filled, double glazed units.

Can accommodate up to 36mm triple glazed units.

Maximum opening width of 5m and heights of up to 2.4m.

Dual and triple track system for 2, 3, 4 and 6 pane options, opening from either left, right and even from the centre.

12 point locking to achieve PAS 24 and SBD.

To find out more email agila@rehau.com or visit rehau.uk/agila

With REHAU

It’s all in hand

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CONTENTS WINDOW NEWS

W INDOWNEWS THE LATEST INDUSTRY NEWS

TRADE NEWS 4

NEWS W INDOW PEOPLE 30 INDUSTRY DIRECTORY VEIWPOINT 28

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WINDOW SYSTEMS 36 PRODUCT NEWS 42

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ON-SITE 56 THE LATEST INDUSTRY NEWS

MARKETING 62

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AWARDS 68 TRAINING & DEVELOPMENT 70

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CHARITY 72 Click to go back to

20th October edition

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Cover picture: Optima from Profile 22, part NEWS of the THE LATEST INDUSTRY Epwin Group, read more on page 14.

WINDOW NEWS JULY AUGUST 2018 3

TRADE NEWS

No Sign Of Brexit Nerves

Berry concluded: “Despite this optimism, the sector should not be too complacent because strong headwinds remain in place. The sector is still contending with rising skills shortages.

The latest evidence reveals that gling to hire carpenters and nearly all of the key occupajoiners; tions have become harder to recruit in the second quarter of • More than half (54%) of conthis year compared to the prestruction SMEs expect salaries vious three months. Bricklayers and wages to increase over the continue to be the hardest to next six months. recruit with nearly two-thirds of firms struggling to hire them, Brian Berry, Chief Executive of and carpenters not far behind. the FMB, said: “The second Without guaranteed access to quarter of 2018 proved to be a skilled EU workers, there is a real positive one for the UK’s buildpossibility that skills shortages ers. Our latest research shows will further intensify. Skills shortthat firms enjoyed stronger ages are also the leading cause growth in workloads than they of rising wages. This, coupled did in the first three months of with the fact that margins continthis year. Pleasingly, the conue to be squeezed by significant struction SME sector has now material price increases, should enjoyed more than five years of add a cautionary note to these consecutive growth. Furthermore, otherwise encouraging findings. employment rose at a faster pace While we wait to hear what the in the second three months of post-Brexit immigration system 2018 than it did in the first three will look like, we are hoping months. Looking ahead, despite that the Government will listen growing political uncertainty and to the needs of the sector. The Brexit now less than a year away, construction industry is a corconstruction SMEs remain posnerstone of the UK economy, so itive. Businesses are optimistic it’s in all of our interests to do with nearly half of firms predictwhat we can to support its small ing rising activity levels over the firms.” next three months.”

In Construction

Construction SMEs enjoyed rising workloads in the second quarter of 2018, despite continuing concerns over skills shortages and increasing costs, according to the Federation of Master Builders (FMB).

Key results from the FMB’s latest State of Trade Survey, which is the only quarterly assessment of the UK-wide SME construction sector, include: • Construction SME workloads remained positive in Q2 2018 and grew at a faster rate than they did in the first quarter of 2018; • The construction SME sector has now enjoyed more than five years of consecutive quarterly growth; • More than three-quarters (76%) of builders reported increasing material prices in Q2 2018; • Two-thirds (65%) of construction SMEs are struggling to hire bricklayers and 60% are strug-

4 WINDOW NEWS JULY AUGUST 2018

TRADE NEWS

Small Business

Confidence Hits One-Year High As Profits Recover

said: “It’s good to see small business confidence maintaining its steady rise this month. Heathrow expansion, increasing consumer spending power and continuing momentum among exporters are all helping to keep optimism on the up, despite weak domestic growth.

“If we don’t see real progress on Brexit talks soon, however, we run the risk of this confidence being lost. The clock is ticking. Negotiators need to get on and secure a deal that works for small firms.

“Business owners are resilient.

They’re determined to grow despite the barriers they face.

“Many women in business still face an uphill struggle, not least when it comes to securing investment. Visibility of role models is one issue, and we’re working hard to address that challenge. On the other hand, thousands of women in business are going from strength to strength. It’s good to see that reflected in today’s report.”

• Quarterly Small Business Index (SBI) continues steady rise to reach highest point since Q2 2017 • Women entrepreneurs now more confident than male counterparts • Welsh small firms are UK’s most bullish, while retailers suffer and GDPR feeds regulatory concerns Confidence among the UK’s small business community has risen in recent months and now stands at a one-year high, according to the latest SBI from the Federation of Small Businesses (FSB).

The UK SBI stands at +12.9 in Q2 2018, up considerably from the +6 seen in Q1 and the highest reading since Q2 2017 (+15). More than a third (35%) of small businesses expect their performance will improve over the coming three months.

Less than a quarter (24%) believe

performance will worsen.

The proportion of small firms saying that gross profits are steady or increasing (62%) is also at a 12-month high, as is the share of exporters who report that international sales are stable or rising (81%).

Growth intentions are at their most promising since Q2 2017, with the vast majority of small firms (88%) planning to remain the same size or expand in the coming 12 months. More than three quarters (79%) report steady or increasing headcounts.

In a reversal of a previous trend, female small business owners are now more confident than their male counterparts. The SBI for women and men stands at +16 and +12 respectively in Q2 2018, compared to +10 and +17 respectively at this time last year.

National Chairman Mike Cherry

Following the introduction of the General Data Protection Regulation (GDPR) in May, the proportion of small firms saying that regulation is a primary barrier to growth has surged 10 percentage points to 29% since this time last year.

The domestic economy (57%) remains the number one barrier to small business growth, with access to appropriately skilled staff (28%) and labour costs (21%) also frequently flagged.

Mike Cherry continued: “It’s vital that the Information Commissioner’s Office takes a proportionate approach to enforcing the GDPR. Small firms don’t have big legal teams and that needs to be recognised. Small businesses definitely shouldn’t be fined for honest mistakes.

“A lot of eyes in Westminster are understandably still on Brexit.

Continued on page 6 WINDOW NEWS JULY AUGUST 2018 5

TRADE NEWS Continued from page 5

However, policymakers need to remember that it’s weak domestic growth, late payments and access to the right skills here at home that are front of mind for a lot of small firms.”

Welsh small businesses are the UK’s most confident this quarter, reporting an SBI of +44. Elsewhere, the SBI for Scotland (+5) has returned to positive territory for the first time since 2015. The most confident regions in England are the East Midlands (38%) and Yorkshire (34%). The least confident are the South West (-2%) and the North West (2%).

Confidence among small retailers remains in negative territory (-2%).

Small firms in the manufacturing (27%) and professional, scientific and technical sectors (23%) remain among the most confident.

Mike Cherry added: “It’s great to see Scottish small business confidence back in the black after a challenging few years.

“England’s north/ south divide is discussed a good deal, we hear less about its east/ west divide.

More needs to be done to improve connectivity across the width of the country, as well as the length of it.

“Though the Beast from the East has now left us, retailers are still well and truly under the cosh as they try to absorb rising business rates, wages and pension costs.

Our high street shops need more support when trying to absorb these expenses. An increase in the Employment Allowance to £4,000 is overdue.

“Equally, we need to rebalance the taxation system. As things stand, you have rates going up while corporation tax is coming down. If we want to breathe life back into our high streets, that needs a rethink.”

Read the full report here

VBH Reports 97.1% OTIF In May

expecting an installation don’t want to hear about a missing handle.

They want what they ordered when it was promised without excuses.

Mark Skudder, VBH Logistics Director & branded van livery

VBH (GB) has achieved an outstanding 97.1% on time, in full (OTIF) delivery to its customers during May. With thousands of product configurations and tens of thousands of components from its own greenteQ and other leading brands, this a significant achievement for VBH and demonstrates its commitment to customer service.

With branches in Kent, Swansea and East Kilbride, VBH has a distribution centre in three of the home countries (with Northern Ireland being largely supplied via East Kilbride) ensuring true national coverage. Mark Skudder, VBH Logistics Director comments: “The OTIF figure takes into account sales of our own greenteQ branded products, as well as those from our main partners including Glazpart, Hoppe, Maco, Roto, Securistyle, Siegenia and Yale.

“Any delivery delays, of even the smallest item, can have an impact on the timely fabrication or installation of a product. Homeowners

6 WINDOW NEWS JULY AUGUST 2018

“We’re particularly proud of the 97.1% figure as May was a very busy month with sales over 8% up on the previous year. greenteQ sales increased by more than 35% over the same period. This clearly shows that our strategy of developing greenteQ products such as the Clearspan Bi-fold and Invisifold slide & fold ranges to sit alongside our 3rd party offering is working well.”

Stock in each VBH depot is tailored to the requirements of the region, with the popularity of different product lines sometimes varying around the country. VBH’s Q-secure guarantee is available on a large proportion of these products, covering against hardware failure in case of burglaries and break-ins.

Another example of VBH’s commitment to customer service, the VBH24 web shop has a newly updated product configurator that makes ordering easy. It shows customers the exact hardware required on complex installations such as tilt and turns, bi-folds or greenteQ Invisifold slide & folds. Alternatively, expert staff are on hand to process orders received over the phone or via email.

Mark adds: “We’ve seen a significant increase in the number of customers using our web shop since the updates. Not only do they benefit from the easier navigation and the configurator function, but they also receive free standard delivery on orders over £100.” email sales@vbhgb.com

TRADE NEWS

Colour+ From AluK Promises Easy Ordering And Less Stockholding

Sioned Webb, Marketing Director at AluK, says the move is designed to help fabricators reduce the amount of stock they need to hold and free up their valuable working capital: “We’re now giving our customers a colour offering in aluminium which matches that available from most PVC-U suppliers. These are the colours and profiles which account for the vast majority of sales in the trade and residential market, so we know this will be a huge ‘plus’ for our customers.”

Colour+ from AluK is being described as a game changer in the aluminium sector, because of the way that it allows aluminium fabricators working in the trade and residential market to simplify and speed up their colour offering.

The new initiative, which replaces AluK’s Colour Now, means that AluK is now supplying a huge range of its standard window and door profiles in four standard colours and two dual colours on a five day lead time plus next day delivery.

To make ordering even easier, the four standard Colour+ colours – Hippca white, Anthracite grey, Deep black and Chocolate brown are all priced the same.

She adds: “What further differentiates the AluK Colour+ offering from other aluminium system suppliers is the fact that so many of our profiles are interchangeable of course – with a single outerframe for both windows and doors.

“Fabricators making windows in our highly configurable 58BW system, doors in 58BD, sliding doors in BSC94 and bi-fold doors in BSF70 will see real benefits because these products are so well integrated that it will be possible to standardised orders in Colour+ and utilise the same profiles across several product types.”

AluK is proud to be leading the way on colour in the aluminium sector now. As well as delivering the Colour+ option which meets the current demands of the market, it is also poised to launch another new colour range shortly which reflects the upcoming trends in texture and design.

Certass Launches Key Partner Programme Specialist certification body, Certass, has launched its Key Partner Programme, working with system suppliers and fabricators to bring even more support to local installers.

The Certass Key Partner Scheme follows a pilot with Eurocell that was launched last year and brought the industry’s only solid conservatory roof certification scheme to installers of the Equinox warm roof system.

Jon Vanstone, Chairman at Cer-

tass explains: “Our Key Partner Programme will add even more value to our Certass members.

By working together with systems companies and fabricators, we can offer practical support that doesn’t just help installers with compliance, it also gives them access to technical expertise that helps develop their skills and grow their businesses.

“Between the industry’s systems companies, component suppliers and fabricators there is an impressive wealth of knowledge and

expertise that is really valuable to installers. Our programme will bring them together, so that installers can take advantage of that knowledge and get real practical support.”

The Equinox Roof certification scheme has proven popular with installation companies. Certass offers support to events for local installers, like the Equinox installation training morning organised

by Derby-based fabricator, Frame Fast UK. www.certass.co.uk WINDOW NEWS JULY AUGUST 2018 7

TRADE NEWS

ards — and therefore securing the discounted premium offered by insurers — can prove difficult for homeowners, especially those who have moved into an older property and cannot be sure without removing the locks from the doors.

Security Shortfalls Hiking Up Insurance Premiums

For Unwitting Homeowners Homeowners across the UK are paying unnecessarily high insurance premiums by failing to include some basic security measures, evidence suggests.

Most insurance companies ask for details about the type of locking systems featured on all external doors of the house before supplying a quote.

And some providers offer discounts on home insurance policies for customers who have approved, British Standards-compliant locks installed, while others insist on a five-lever mortice lock on the exit doors in order to qualify for cover.

people lock their doors when they leave the house.

However, over a third of burglars successfully gain access through the front door. Failing to ensure your home is secured with locks that meet British Standards — and falsely stating that they do — can invalidate your home insurance policy, meaning your insurer will not pay out in the event of a break-in.

Joe Halsall, Digital Marketing Manager at Origin Global, said: “Many people are taking the opportunity to modernise while gaining peace of mind in terms of both valid home insurance and security.

In response, some insurance companies are removing this requirement. A spokesperson for Aviva said: “We’re currently making the process of taking out insurance easier by reducing the amount of questions asked. One of the things we’ve focused on is consumers being asked what locks they have, which we don’t believe is necessary.”

However, it isn’t just inadequate locks that leave your home’s security at risk; glass panels on doors are particularly vulnerable, according to the police, and should either be replaced with laminated glass or covered with a film which can be bought in DIY stores that makes it harder to break.

Depending on the financial outlay required to replace both the locks and glass panels on a front door, it may be more cost-effective to consider a new door entirely.

This would also give homeowners the chance to update the aesthetic of their property, improve its ‘kerb appeal’ and possibly even increase its value.

The police’s security advice to homeowners includes: locking your doors and windows every time you leave the house

It has been reported that most insurers offer a discount of up to 5% for having British Standards-compliant locks installed — but typically require them on ‘all exit doors and key-operated locks on all ground floor and accessible windows’ or similar.

“We’ve had a number of customers finding their front door had an outdated locking system that didn’t meet their insurance requirements.

The ability to update their door to something more modern, and put off potential intruders in the process often seals the decision.”

Installing a visual burglar alarm and good outside lighting Asking a trusted neighbour to keep an eye on your property Joining or forming a Neighbourhood Watch scheme Storing high-value items in a properly secured safe

A survey conducted by Neighbourhood Watch revealed just four in 10

But finding out whether door locks comply with British Stand-

www.origin-global.com

8 WINDOW NEWS JULY AUGUST 2018

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TRADE NEWS

Investment In New Machining Centre

To Help Supalite Soar Renowned tile roof manufacturer SupaLite has invested around £400K in a new machining centre at its headquarters in Preston, building on its continued success.

SupaLite are the manufacturers behind the revolutionary SupaLite tiled roof system for conservatories and orangeries which is in high demand thanks to its lightweight design, exceptional thermal performance and ease of installation.

The new bespoke cutting centre will double SupaLite’s production capacity at their factory to more than 200 roofs per week.

It is the next part of the company’s ambitious growth plan, and Dave Watters, Managing Director of SupaLite, said: “This major investment will take SupaLite to the next level in our manufacturing growth plan.

“At SupaLite we are committed to providing not only the highest quality tiled roofs but supplying them in a timely manner, and the new machining centre will help us achieve this. This new level of capacity will allow us to hit our orders and provide what our customers want quicker as demand increases for our roofs.”

The centre, which is due to be commissioned in August, means that SupaLite can now offer part fabricated roofs to customers, which is great news for smaller fabricators who struggle with storage.

The company are also looking at further investment later this year on ply cutting and insulation cutting which will give SupaLite a state-of-the-art production facility.

After the recent appointment of five new staff and the unveiling of a new Roadshow Display Vehicle,

10 WINDOW NEWS JULY AUGUST 2018

the new machining centre is the latest investment SupaLite have made to keep at the forefront of the industry.

Dave added: “In less than a decade, SupaLite has grown into the UK’s leading replacement roof solution, trusted by fabricators and installers and recognised by consumers. To achieve this, we regularly invest in our production capabilities, and this latest investment enables us to further demonstrate our commitment to staying ahead of the competition.”

SupaLite tiled roofs have found favour with trade customers and homeowners by providing a lightweight, easy-to-install solution, designed to eliminate the extreme changes in temperature seen within conservatories and orangeries. Fully accredited by JHAI for Building Regulations approval, a SupaLite system offers thermal efficiency, creating a space that’s useable all-year-round.

For more information on SupaLite visit www.supaliteroof.co.uk

TRADE NEWS

Deceuninck Sales Up 15% Thanks To #Bestinclass Products + Service

Certass Launches Key Partner Programme

Deceuninck’s sales continue to surge and are 15% up yearto-date. May’s sales were the highest ever recorded, 22% up on May 2017.

Managing Director Rob McGlennon says the company’s sustained growth is down to Deceuninck’s lead on colour and #BestInClass products, like the award-winning Heritage Flush Sash. Deceuninck has near-perfect delivery scores too, with 99% OTIF (On Time In Full) recorded for both April and May, a remarkable achievement given Deceuninck’s extensive colour from stock range.

Rob says: “Sales have skyrocketed in the first six months of 2018 while many in the market have slipped back, and we’re confident we will continue to grow fast. It’s down to giving our customers the products and service to stand out and sell more. Our Heritage Flush Sash is a real star and now accounts for 22% of our total sash sales.

Remarkably, these are additional sales for Deceuninck, and it’s a similar story for our customers.

“Colour is a profitable and

fast-growing sector, so we offer 26 colourways from stock with matching cills, trims and ancillaries. We also have a further 24 colourways available on short lead times, bringing the total colourways to 50. To help customers capitalise on colour even more we’re planning to supply 30 colourways from stock, and we’re also working on cutting lead times on the remaining colourways. Watch this space!

“Product is only half the story – our customers know they can rely on Deceuninck to deliver on time and in full, every time.

Our delivery record is 99% OTIF for the second month in a row – even more remarkable given the number of in-stock colours across our full product range, including all cills, trims and ancillaries.”

Deceuninck also reports strong growth across its Heritage Collection, which includes Sculptured and Chamfered systems and Slider24+, Deceuninck’s new sliding patio door.

Call 01249 816 969, follow @ DeceuninckUK and visit www. deceuninck.co.uk

Specialist certification body, Certass, has launched its Key Partner Programme, working with system suppliers and fabricators to bring even more support to local installers.

The Certass Key Partner Scheme follows a pilot with Eurocell that was launched last year and brought the industry’s only solid conservatory roof certification scheme to installers of the Equinox warm roof system.

Jon Vanstone, Chairman at Certass explains: “Our Key Partner Programme will add even more value to our Certass members.

By working together with systems companies and fabricators, we can offer practical support that doesn’t just help installers with compliance, it also gives them access to technical expertise that helps develop their skills and grow their businesses.

“Between the industry’s systems companies, component suppliers and fabricators there is an impressive wealth of knowledge and expertise that is really valuable to installers. Our programme will bring them together, so that installers can take advantage of that knowledge and get real practical support.” www.certass.co.uk

WINDOW NEWS JULY AUGUST 2018 11

TRADE NEWS

Euroglaze Welcomes REHAU’s Recycling Initiative

Euroglaze has become one of the first trade fabricators to start manufacturing windows using REHAU’s new co-extruded Total 70 profiles, which use a virgin skin around a 100% recycled core.

The Barnsley based company says that, in the wake of Blue Planet II and the ongoing furore around the use and disposal of single use plastics, it is delighted to be able to promote a positive plastic recycling message out to its customers.

Managing Director Martin Nettleton explained: “From the perspective of a PVC-U trade fabricator, REHAU’s switch to a sustainable co-extruded core for profiles in its Total 70 range couldn’t have come at a better time.

choices they make with regard to all types of plastics, but, as has been demonstrated by REHAU’s investment in the PVC-R facility to recycle its own frames, the PVC-U window industry is actually way ahead of other sectors when it comes to recycling.

“We know that retail buyers are increasingly questioning the

“We’ve created a brand new marketing campaign to promote that

sustainability message to the trade, and we will be helping the stockists and installers who buy from Euroglaze to pass it on to environmentally conscious retail customers. We want everyone who buys our frames to understand that not only are they made from recycled materials, but that the material they are made from can be recycled up to 10 more times as well.”

What is particularly reassuring for Euroglaze is REHAU’s guarantee that the quality and performance of the co-extruded Total 70 profiles is entirely comparable with 100% virgin material. Martin added: “The product has all the same performance characteristics as its less environmentally sound predecessor which had just 10% recycled material in it, and it passes through all our machinery in exactly the same way.

“We are confident that it will give us and, just as importantly the companies who buy from us, a great opportunity to win new business.” www.euroglaze.co.uk

BFRC Delivers Streamlined Service To Customers The British Fenestration Rating Council (BFRC) launched a new bespoke system, especially designed to provide all customers with an improved streamlined customer management service.

BFRC customers are already receiving instant notifications of product scope updates and are benefiting from the enhanced reporting. This custom-made system has now improved internal efficiencies, resulting in a quick turnaround for all companies who are part of the BFRC schemes.

BFRC is a UK authority for independently verified ratings of energy efficient windows and doors. With a new management system fully in place to support the customer journey, its clear BFRC is continuously striving to enhance their customers’ experience.

Lis Clarke, BFRC Operations Director said, “Providing exceptional customer service and the best customer experience is at the core of our values. I am delighted to see that our customers are already benefiting from up to a 70% reduction in processing times, due to the 12 WINDOW NEWS JULY AUGUST 2018

Lis Clarke, BFRC Operations Director

new system we have introduced. These foundations will hold us in good stead for the future and forge the exciting developments we have planned.” www.bfrc.org or contact enquiries@bfrc.org

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TRADE NEWS

on projects with multiple elements.”

Gerald particularly highlights the Optima advantage on projects needing feature-rich solutions. “Today’s homeowners are trading up and choosing higher value, more specialist products.

When they do this, they expect seamless sophistication. Optima’s ability to integrate delivers exactly that.”

For example, Optima integrates with Spectus’ vertical slider.

Its traditional styling and ovolo finishing combined with 21st century thermal efficiency and security mean it is ideal for developments in conservation areas or simply for homeowners looking for a timeless heritage look.

Optima Delivers The Total Product Solution One of the reasons Optima from Profile 22, an Epwin Window Systems’ brand, is so popular is because it makes it so easy to deliver a total product solution.

Gerald Allen, Marketing Manag-

er at Epwin Window Systems, explains: “Our Optima systems are designed to fully integrate with other products from the Epwin Window Systems’ portfolio, which delivers a huge competitive advantage when working

14 WINDOW NEWS JULY AUGUST 2018

The system also suites with PatioMaster’s sliding patio doors. Sliding doors are an increasingly popular alternative to bi-fold doors on home extensions and refurbishments and the PatioMaster door delivers the understated elegance and modern practicality homeowners are looking for. There’s even a new Triple-track option that gives the option of having two or four sliding sashes that stack neatly behind each other when opened, so they deliver the open-house feel homeowners want, even on smaller frame sizes.

Optima is the perfect complement to Epwin Window Systems’ Frontier range of composite doors, making it easy for installers to tap into the UK’s biggest entrance door market.

The range of over 26 door designs offers 44 and 48mm solid timber core leaves and gives homeowners the beautifully high security low maintenance solution they want. www.profile22.co.uk

TRADE NEWS

Conservatory Outlet Expands

Its Presence In Scotland with dedicated sales and marketing support to ensure a constant supply of retail enquires for UPVC & aluminium windows, doors and living spaces.

As the network’s newest member, Bon Accord Glass will kick start its welcome with a brandnew website and be the first to receive its latest suite of newly-launched brochures. Also planned are an enhanced PPC and multi-channel digital campaign, a series of retail videos and significant investment & updates to the Riverside Drive showroom.

(L-R) Michael Giscombe, Colin Kinghorn, Martin Allen and Andy Miller

Aberdeen’s renowned home improvement company, Bon Accord Glass, has joined the Conservatory Outlet Network of retailers. The move is part of the company’s strategic plan to strengthen its position as the leading installer within the North East of Scotland.

Originally established in 1974 as a glazier, Bon Accord Glass has continued to grow over the past 40 years to become a house-hold name across the region, offering a one-stop-shop for home improvements to its customers.

The move to Conservatory Outlet as its key supplier will see Bon Accord Glass, spearheaded by Directors Martin Allan & Colin Kinghorn, now offering the extensive range of Conservatory Outlet products to an exclusive patch of approx.

230,000 chimney pots across Aberdeenshire and beyond.

Bon Accord Glass showroom Aberdeen Scotland Operating in the top 1% of UK Fabricators (Insight Data), Conservatory Outlet provides its network of retailers

Martin Allan, Director at Bon Accord Glass, explains: “We’re delighted to be working with Greg, Mick and the team at Conservatory Outlet. Their network business model means we’ll receive not only lead generation and marketing support, but also direct access to a wealth of knowledge and experience from the other retailers within the network, which we’re certain will be invaluable to the growth and development of our business.”

“We wanted a supply partner that could truly help us grow, and we believe that Conservatory Outlet is best placed to do this. We’re really looking forward to seeing what the remainder of 2018 has in store.”

Bon Accord Glass will now operate as the third Scottish retailer in the Conservatory Outlet Network, with its trading name and morals continuing to reflect the ancient motto of Aberdeen, ‘Good will; good fellowship’.

Conservatory Outlet Managing Director Michael Giscombe, adds: “We’re thrilled to welcome Bon Accord Glass to the Conservatory Outlet family.

It’s been clear since the start of our dealings with Martin & Colin that both our businesses have a shared set of values and a real passion for growth.

Andy Miller, Business Development Director at Conservatory Outlet concludes: “The company’s experience, passion, and integrity means they’re certain to be an extremely valuable asset to our network.

“We’re always in pursuit of our ultimate goal for full national network coverage, and our latest union with Bon Accord Glass means we’re another step closer to cementing our presence north of the Scottish border”.

WINDOW NEWS JULY AUGUST 2018 15

TRADE NEWS

Ultimate Evolution Aluminium Bi-Fold Sales

Top 100 Frames Per Week

With colour-matched handles and magnetic door holders, a low threshold option and 30mm polyamide thermal break for increased thermal values, it is also fully tested to PAS 24 and BS6375 Part 1 Weather Testing.

Increasing demand for the Ultimate Evolution has contributed to Sliders UK’s sustained growth since it’s management buy-in in April 2017. This set the door specialist on a course which has seen it significantly expand its offer.

This has included the addition of a new aluminium inline sliding patio door, manufactured in ALUK’s BSC94 system and the new Ultimate Aluminium window.

Manufactured in ALUK’s proven 70mm Optio System, this achieves u-values as low as 1.2W/m2K. It’s also fully tested to PAS24 and is Part Q compliant.

Sliders UK has reported that sales of the Ultimate Evolution have gone from a standing start to an average of 100 frames per week in less than two-years.

Added to its range alongside it’s established ALUK offer at the tail-end of 2016, the Ultimate Evolution aluminium bi-fold is now Sliders UK’s biggest selling aluminium bi-fold.

It features a highly innovative fully adjustable jamb option, which fitted to both sides of the door, makes squaring and setting faster – cutting installation time to as little as 45 minutes.

Steve Mines, Sales Director, Sliders UK, said: “What you get with the Ultimate Evolution are some very slim sightlines combined with considered and well thought-out hardware, which make it a very strong retail prop-

osition.

“The other reason that we have seen the exceptional take-up that we have is the efficiency it delivers in installation with the adjustable jamb option that really sets it apart. This deals with imperfections in brick work, making it much easier to align the door correctly.

“We have customers fitting the Ultimate Evolution in as little as 45 minutes. The benefit is twofold: it saves time on site; but in making it easier to get the door square, it runs better, almost eliminating call backs.”

The Ultimate Evolution bi-fold, is available in multiple panel configurations including open-in or open-out, with a maximum sash height and width of 3000mm x 1200mm.

16 WINDOW NEWS JULY AUGUST 2018

“Aluminium is an increasingly important part of our offer”, said Mines. He continued: “We also continue to supply the Duraflex sliding and bi-folding door and Eurocell Aspect, alongside our new composite door offer from Capstone.”

The expansion of its offer and the growth seen in sales of the Ultimate Evolution saw Sliders UK post year-on-year growth of 34% in May. “It’s a big achievement that we are where we are in a market which got off to a fairly slow start at the beginning of the year. That’s down to a collective hard work that we have put in to develop our product and service offer and most significantly the continuing support and loyalty of our customers.” www.sliders-uk.com

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TRADE NEWS

Framexpress Introduces

Evening Quote Service Installers who want 4-hour quotes from Framexpress can now get them over the phone, fax or email on weekday evenings up to 9pm.

It’s another added benefit for fitters who want a supplier that works with them to help make life easier.

Stuart Green, Director at Framexpress explains: “We know that installers are on site during the normal 9-5 work day, so calling or emailing to get a quote for another job has to wait until later.

“From talking to customers, we know that many of them do their quotes in the evenings when they get home. So, it made sense for us to offer a quick quote service until later in the day, in addition to our early morning opening. It means

that installers will be able to get a price back to homeowners faster than their competitors.”

The Framexpress quotation team is on hand from 7.30am ‘til 9pm, Monday – Thursday and 7.30am ‘til 7pm on Fridays, to advise installers on the best products for

their next project and return quotes in just 4 hours.

Speed is at the core of the Framexpress service and its range of uPVC windows, doors and Patiomaster doors are delivered direct to site in just 48 hours.

Garrard Gears Up For Growth With Kenrick Garrard Windows, one of the UK’s largest aluminium trade fabricators has seen sales grow by more than 15% year on year and is gearing up for further growth with the help of its hardware partner Kenrick.

Kenrick has been supplying its Nemesis multi-point window locking system for aluminium profiles to Garrard for 18 months, during which time it has increased production each month as demand for aluminium continues to rise. The expansion has also prompted the Aylesbury-based firm to substantially increase its dedicated aluminium production space to 42,000 square feet.

“To achieve our ambitious targets, we needed to work with the right hardware supplier that could provide the quality and value we expect, whilst also being able to keep pace with our growth. We have a very long alliance with Kenrick, as they also supply locking systems to our PVC business, and we knew that they had the capability and capacity to support this growth. Dependable service levels are everything in this industry and having Kenrick on board as a reliable supplier has been essential to help us manufacture efficiently and deliver high quality windows on time.”

Nemesis is a high security bi-directional twin cam espagnolette window locking system that has Lucy Griffith, office manager at Garrard Windows, been developed to suit aluminium profiles which explains: “We’ve been fabricating aluminium for come with or without a Euro groove. A fabricanine years now and have grown to become one of tor-friendly solution, it has been designed to aid the biggest fabricators of Smart Systems’ alumin- rapid installation for the fabricator on all major ium products. We’re now fabricating around 300 aluminium profiles. www.kenricks.co.uk frames a week and our sales forecasts are very strong indeed.

18 WINDOW NEWS JULY AUGUST 2018

TRADE NEWS

book valued at £65m over the next three years providing job security and excellent opportunities for our local and national supply chain partners. This includes our largest ever single contract valued at £10m to manufacture and supply windows, doors and curtain walling for the prestigious Atlantic Square development in Glasgow.

“We’re delighted with these latest results which reflect the remarkable effort and dedication of the whole team as well as a successful business strategy based around environmental, social and economic sustainability.

David Ritchie, CEO of CMS Window Systems

Record Year For

CMS Window

Systems With Profits Up By One Third Queen’s Award for Enterprise winning company, CMS Window Systems, has reported considerable growth in its profitability, with EBITDA (earnings before interest, taxes, depreciation and amortisation) in the year to March up by more than one third, boosted by record turnover topping £36 million.

In its latest financial period, the Cumbernauld-based business, which employs more than 250 people in the design, manufacture and installation of PVC and aluminium windows, doors and curtain walling for residential, public sector and commercial

“With a solid operating platform already in place, we have invested heavily during the last year in our PVC factory capabilities at our Castlecary base near Cumbernauld, to enhance production capacity in preparation for the next phase of planned growth. This is continuing into 2018/19 too, with a new door factory in Fife already opened during quarter one and plans to invest in our aluminium factory capacity as well as a new trade manufacturing facility.”

Operating from its 15-acre main manufacturing and recycling buildings, has increased EBITDA facility and HQ at Castlecary by 34.64% from just over £3m in near Cumbernauld, together 2016 to almost £4.1m. with its new door manufacturing and recycling plant in Kirkcaldy, According to Chief Executive Of- CMS Window Systems conficer, David Ritchie, these latest tinues to be one of Scotland’s results show a business in very fastest growing manufacturing good health. businesses. The company has been backed by mid-market priDavid says: “On the back of an vate equity investor LDC since excellent year in 2016/17, the May 2016, when it secured a business has gone from strength significant minority investment to strength, delivering another to further support the business’ fantastic set of results for this expansion across Scotland and latest period which show the England. business meeting all our strategic and financial targets. And Find out more about CMS Winthe future is looking extremely dow Systems at www.cmswinpositive too, with a record order dows.com WINDOW NEWS JULY AUGUST 2018 19

TRADE NEWS

GGFi – All About

Experience

GGFi looks forward to greater growth under the Glass and Glazing Federation Group structure as the company reflected during its recent annual review, on its successful path to becoming the industry’s choice for insurance.

“It’s all about our experience in delivering good customer service and ensuring our policies meet the needs of both companies and homeowners,” says Frank Allain, GGFi Head of Operations for almost ten years.

GGFi was established in 2005 by the Glass and Glazing Federation (GGF) in response to a need within the fenestration industry for a broker with a focus on providing high quality warranty insurance products at competitive prices. Growing strongly over the last decade, the organisation now offers warranty insurance policies covering the entire home improvements industry, and also has a developing portfolio of insurance products for other sectors.

Frank Allain (GGFi Head of Operations)

Frank explains, “Our team has over twenty years’ insurance experience between us and though our core business, which offers competitive insurance backed guarantee policies, but we offer much more than that. Our dedicated team consists of account handlers, claims handlers and policy administrators who are not only experienced but also well placed to deal with all elements of insurance. Our company ethos is to be a champion of best practice procedures within the

insurance market, whilst providing a full range of support services to our valued clients.”

GGFi is proven to be one of the preferred choice by installers of replacement window and door products and is gaining more business traction in the wider market by offering insurance solutions for a range of business needs.

Operating close to the City of London, GGFi is directly authorised and regulated by the Financial Conduct Authority (FCA). By being close to both the heart of insurance market and the home improvement sectors, this provides a strong platform to enable GGFi to service clients effectively.

With GGFi’s aim to offer the most efficient, market-relevant and fairly priced insurance solutions possible, Frank Allain highlights the successful journey over the last ten years, “We’ve helped set the standard for best practice within the home improvements industry for insurance products. This is all down to our team’s experience and their fair and professional treatment of customers to ensure the GGFi brand remains synonymous with reliability and professionalism throughout the industry.” www.ggfi.org.uk

Demand For Double R Sealed Units On The Up Double R Glass & Roofing Systems, the customer focused IGU and conservatory roof fabricator, is pleased to report its IGU sales are up 19% year-on-year.

“Insulated Glass Units is a competitive market to operate in, especially with suppliers offering less than cost price units to the market,” says Ian Sims, Managing Director of Double R Glass & Roofing Systems, “but customer service does prevail, and we’re thrilled to be working with even more like-minded, quality focused fabricators and

installers.

“Last year we invested £1m in a fully automated vertical Super Spacer Hot Melt IGU line to ensure consistency in quality for new and existing customers as we continued to grow. With an increasing number of companies choosing us to supply their sealed units, the machine is coming into its own – producing quality units in volume, efficiently.

“Despite the significant investment into automation, we also believe

20 WINDOW NEWS JULY AUGUST 2018

a company is only as good as its people and the staff at Double R are committed to delivering a quality sealed unit on time, every time.

This means regular quality checks on top of the ones performed by the machine’s outstanding automated quality scanner. It means offering advice and solutions on unusual projects, and it means that every single person in the business will work hard to deliver exactly what our customers need, when they need it. www.glassandroofs.com

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TRADE NEWS

arched frames into the system, but now you can import a picture and see how your new door suits your home, and now including homes that have arched entrances”.

A Door Designer For Everyone

From Force 8

The Force 8 Door Designer is a leap forward for the industry; it is compatible with all browsers, fully responsive, and, claims the company, probably one of the easiest systems on the market to use. The graphics and representations of the doors really make it stand out from the crowd and the inclusion of arched frames to display the doors, which is an industry first, makes it totally different from other door

design systems.

The simple no nonsense design means that both the public and trade can use it with ease.

“We wanted to create something different that would set Force 8 apart, but at the same time make it simple”, comments Dennis Sumner, Managing Director of force 8.

“Its taken quite a while to develop, particularly incorporating the

The system is fully loaded with all the door designs offered by Force 8, including the popular Decadence range, which has recently achieved PAS 24, and includes the new smooth finish.

The choice of colours covers the full RAL spectrum and combined with a selection of glazing and hardware, doors opening both left and right, enables the customer to create a unique door design and it can also reverse to give a view of the chosen door from the inside.

“There is a very long list of features incorporated into the system, and we encourage the customer to try it out to see how easy it is to use”, comments Dennis. “Anyone can use it to create their own unique entrance, even for homes with an arched frame”.

If installers or fabricators want to add the system to their website, Force 8 are offering the Door Designer free of charge, just register with the company to obtain a link to their trade websites, register here: force8.uk/door-designer-registration/ www.force8.uk

Window Ware Appointed Official Uk Distributor Openers, Window Ware were obvious choice thanks to For Caldwell’s Folding Openers the their uncompromising commitIndependent hardware supplier Window Ware has been appointed as the official UK distributor of Caldwell’s Folding Openers.

The news comes hot on the heels of Window Ware becoming the launch partner for Caldwell’s innovative new Cotswold Sinidex window lock and the move strengthens an already close relationship be-

tween the two companies.

Alan Hartley, Caldwell’s Strategic Accounts Manager, commented: “We have worked closely with Window Ware for over a decade and we are absolutely delighted to be strengthening that growing relationship.

“When we needed a new official distributor for our Folding

22 WINDOW NEWS JULY AUGUST 2018

ment to quality, innovation, and outstanding customer service.”

Richard Bryant, Window Ware’s Commercial Director, commented: “We are delighted that Caldwell have chosen us to become the official UK distributor for their Folding Openers and it very much reinforces our flourishing relationship with them. . windowware.co.uk

TRADE NEWS

Walker Profiles Looks Ahead To A Bright New Future

Motherwell-based PVC-U window and door fabricators Walker Profiles is looking forward to a bright new future, following new additions to its portfolio and major investments in equipment and technology, which will see the company challenging for a spot among the top players in the Scottish windows industry.

Originally established in 2000, Walker Profiles has recently appointed new owners and a fresh senior management team tasked with driving the business onwards and upwards. With a combined experience of more than 80 years, the management team has already kickstarted the company’s plans for growth with an investment in new welding and reinforcing stations at Walker Profile’s production facility in Motherwell.

To further improve its product delivery, Walker Profiles has

modernised its production control functions, and introduced lean principles to ensure every high-quality product order is completed on time and in full.

The company has also refreshed all its accreditations – including ISO 9001, PAS24, Secured by Design and CHAS accreditations – so customers can rest assured the windows and doors they buy from Walker Profiles meet all the latest industry standards.

To ensure Walker Profiles remains competitive in a rapidly changing market, the company has also recently expanded its REHAU product portfolio to include a full range of coloured PVC-U options on its casement, tilt and turn and top swing reversible windows plus a new range of patio doors and Secured by Design composite doors (including fire doors).

All Walker Profiles PVC-U products are available on a supply only, supply and first fit or supply and full fit basis to maximise flexibility for its customers.

As well as improvements to its product offer, Walker Profiles has also committed funds to boosting its customer service offer, with an upgraded IT system including a new enquiry management system that will guarantee customers receive the best technical advice and support in an accessible, timely way.

Dave MacGregor, Business Development Manager, said: “It’s a really exciting time to be at Walker Profiles, with big investments in our product offer, our manufacturing facilities and our support systems to deliver a more diverse portfolio of higher quality windows and doors to our customers in Scotland. And it’s all backed up with a more attentive customer service. The new investment and renewed drive from the management team is taking our products and service to the next level and we are confident that our clients will be very pleased with the improvements we are making.”

Hormoz Nouri, Sales Manager at REHAU, said: “We’ve worked with Walker Profiles for many years and are delighted to see the changes they have made to increase their market share in Scotland. They are capitalising on the latest trends – like colour PVC-U windows and large span patio doors – and taking steps to enhance the quality of the products fabricated so that customers get the windows and doors they want at the standard they demand. Like REHAU, Walker Profiles are driven to strive for better, and we applaud those values in our trusted partners.” walkerprofiles.co.uk

WINDOW NEWS JULY AUGUST 2018 23

TRADE NEWS

A Night On The Tiles

For SupaLite To Celebrate New Five-Year Tile Supply Agreement

SupaLite, the highly-respected manufacturers of tiled roof systems are celebrating the signing of a new, five-year supply agreement for ExtraLight roof tiles with New Zealand manufacturer The Ross Roof Group.

The new agreement sees SupaLite extend their position as the group’s exclusive UK distributor and continues a long-standing partnership between the two companies.

Preston-based SupaLite became the very first company in Europe to supply the renowned ExtraLight shingle tile three years ago, claims the company.

“Over the past three years, ExtraLight tiles have really transformed the UK market and have become an integral part behind the performance and the appeal of a SupaLite replacement tiled roof. We’re delighted The Ross Roof Group sees the value in our partnership to extend our supply agreement for a further five years,” comments Steve Hacking, Operations Director at SupaLite.

“It’s an agreement based on a great relationship but also a great success, with a growth in tiles sales of almost 40% to date. We’re on track for growth of a further 20% this year which is a real testament to the quality of their product range and the value of trusting the UK’s leading and original tiled roof manufacturer. We’re incredibly proud to be their exclusive UK supplier and look

forward to further success in the coming years.”

Manufactured using the Ross Roof Group’s six decades of experience, the ExtraLight shingle roof tile is a metal roof tile finished with an extremely hard-wearing natural stone coating. Fully approved by the LABC and the BBA, it’s the only shingle tile tested down to 10-degrees by the Building Research Establishment (BRE), passing EN 15601.

“We are pleased to announce our extended partnership with SupaLite following an extensive period of success for both businesses,” adds Cameron Ross, Sales Director at The Ross Roof Group. “We supply tiles into markets across the world including North America, Asia, Africa and Australasia.

24 WINDOW NEWS JULY AUGUST 2018

It’s fantastic to see SupaLite flying the flag in the UK and Europe with such success, showcasing our easy-to-install, yet high-performance and long-lasting product range.”

Designed for use on both replacement conservatory roofs as well as properties and buildings, the ExtraLight roof tile comes with an authentic textured finish and is available in a range of colours. Quite uniquely, the tiles are made using Zincalume protective steel which ensures significantly longer service compared to traditional galvanised tiles.

Even so, ExtraLight tiles are available with a comprehensive 50-year weatherproof warranty for complete peace of mind. www.supaliteroof.co.uk

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TRADE NEWS

Colin Noone, Sales Director, Ultraframe.

Clyde Windows

Becomes Newest Ultrainstaller In Scotland The business impact of becoming an UltraInstaller has been described by Clyde Windows’ Managing Director Dax Duckett as “the best decision we’ve made in ten years”. Just two months into the partnership, Clyde Windows has already recruited two additional fitting teams to manage the demand for both new build and renovation conservatories and extensions. Not entirely attributing their recent business growth to Ultraframe, Dax is keen to explain that the installation efficiencies that come with the Ultraframe roof range have significantly increased their installation capacity, doubling the number of roofs they can install in one week.

traInstaller scheme, Dax comments: “We’ve been fitting Ultraframe roofs for several years but as the market changes, with far greater numbers of renovation enquiries, particularly for a solid roof, we really needed to find a roof solution that enables us to fully exploit this growing opportunity. The answer is Livinroof.

It takes half the time to fit a Livinroof as it does a competing roof system so it made absolute business sense to become an UltraInstaller and fully exploit both the roof range and quality leads. As for the switch to Livinroof, it’s tremendous, the fitting teams love the speed and accuracy of the roof and our customers love the way it looks.

Everybody is a winner!”

Commenting on joining the Ul-

Two years ago Clyde Windows

26 WINDOW NEWS JULY AUGUST 2018

became a Which? Trusted Trader which Dax cites as a key contributor to their continuing growth and the news that Ultraframe’s UltraInstaller scheme has become the first installation scheme in the glass and glazing industry to be awarded the Which? Trusted Trader status contributed to the decision to become an UltraInstaller.

Colin Noone, Ultraframe Sales Director comments on Clyde Windows joining the Ultraframe UltraInstaller network: “The timing of Clyde Windows joining the UltraInstaller scheme couldn’t be better. Dax and the team have really grasped the nettle when it comes to the opportunity presented by the renovation market. Equally, they have the drive and passion that we look for in UltraInstallers. They really understand the Ultraframe range and how it can drive up profitable sales.

We’re also keen to ensure our UltraInstallers understand the value of expert customer service throughout the entire sales and installation process. We’ve worked with Clyde Windows for many years so it’s great to finally have them fully onboard.”

Monster Month For Milwood

TRADE NEWS

Residence Offers Consumer Showroom

Environment At HQ Outdoor Living specialists the Milwood Group had a record sales month in May thanks to their trade partners.

Doubling their sales every year for the last three years, Milwood Group is really starting to have an impact on the outdoor living market, and it’s months like May which are driving the company forward.

Managing Director of the Milwood Group, Mark Wood, commented: “It’s been a huge month for Milwood and some of our trade partners are really stepping it up with their conversion. Our top trade partner, who recently invested in a garden centre showpiece, has put in 14 orders this month which is a new record!

Thank you to all our trade partners across the country, we appreciate the hard work that you do and hope you are reaping the benefits. Look out for some new products which are coming into the range soon.”

The Milwood Group stock a range of aluminium verandas, canopies, pergolas, carports and glass rooms, and Mark sees the emergence of the outdoor living market as one of the reasons for the record month, as more homeowners embrace outdoor living.

Mark added: “There is no doubt that the growth of the outdoor living market off the back of the boom in the bifold door sector is opening up opportunities for installers to win new business.

Verandas, canopies and luxury glass rooms offer a big span between posts, which creates a viable outdoor space that’s useable all year-round.”

Another reason installers turn to Milwood’s products is due to them being quick and easy to work with. All products have been designed very much with the installer in mind and the parts have been stripped down to make them as simple for the installer as possible. www.milwoodgroup.com

The Residence Collection has a fully branded showroom that’s not only there to support their growing network of trade partners, but is in fact a fully operational consumer environment which is used to support local installation companies in the Gloucestershire and the surrounding areas, 7 days a week.

Dressed in British vintage styling and eschewing period charm, the self-sufficient consumer showroom has independent access to the car park and is visible from the main A38. There are toilet facilities, a bar area with kitchen, seating and refreshments and an open plan meeting area with television for customer presentations.

On display is the full range of marketing support materials including glossy brochures and a vast array of beautifully presented premium and super premium windows and doors from The Residence Collection. There are nine full sized windows showing R2, R7 and R9 including window combinations, Georgian bar and all three glazing beads for double glazing. www.residencecollection.co.uk

WINDOW NEWS JULY AUGUST 2018 27

VIEWPOINT “Cities like Manchester and Bristol are good examples of this approach in action.

Bristol’s Wapping Wharf is an amazing development that has linked a once underused part of the city with its centre – providing a destination that has shops, restaurants and accommodation. This particular project was inspired by developments in New York and is also interesting because all of the retailers are independents.”

Michele goes on to say that such developments give a major boost to not only construction firms but also provide housing and opportunities for retailers.

“This development was for independent retailers, but many other mixed-use developments are also providing a space for national retailers. Obviously, it’s up to them to provide a brick to click service that consumers want – but having them in a destination space that combines food, housing and leisure could provide established retailers with a boost.”

Mixed Use Developments

Are The Future Regenerating underused parts of cities and towns by building mixed-use developments could provide a golden bullet to help both the ailing high-street and the construction sector.

This is the view of Michele Wietscher, who is Director at Newview Windows and Conservatories – a UK home improvement firm.

Her message comes after the latest figures around house-

building and construction show a ‘pick-up’ after the impact of the ‘beast from the east’.

The high street has also taken a hit recently with major names tumbling like dominoes.

Michele explains: “Mixed-use developments are nothing new, but they are an approach to building and using space that can be used even more across the UK.

28 WINDOW NEWS JULY AUGUST 2018

Mixed-use developments are notoriously hard to get off the ground though – due to the need for large spaces of available land and multiple parties involved, from housebuilders to retailers.

But Michele believes that in a time of tough retail and construction conditions, they are particularly appealing.

“It’s also interesting to see how many of these developments regenerate areas in cities and towns that were once considered not as desirable.

Some will call it gentrification, but you can’t ignore the supply side benefits such projects bring,” says Michele.

For more information visit www.newview-homes.co.uk

VIEWPOINT

Lack Of Guts

Holding Back UK

Innovation Says MD Of Manufacturer times aren’t brave enough to charge a premium – or create a culture of high value – for our products, which in turn then allows companies to achieve the margins required to invest more heavily in innovation.

“It’s something we’re trying to change at TWR and over the last few years we’ve invested consistently in machinery, new products and innovation. This year we rolled out the fastest ever lead times, allowing us to offer installers dual-coloured bi-folds doors – in any RAL colour combination – in fifteen working days.”

Terry Richardson – TWR Group Managing Director

Following a period of consolidation and unrest in the industry, smaller firms need to show guts and embrace innovation if they are going to survive.

This is the view of Terry Richardson, who is founder and Managing Director of the TWR Group.

The number of companies trading in the glass and glazing sector is falling but the average number of frames being produced each week is on the rise – as more and more small and medium sized manufacturers and installers are acquired by larger companies.

In the current trading conditions, several industry heavyweights are also seeing their profits squeezed.

Terry believes that to not just thrive but survive, leaders need to invest more heavily in research and development.

He comments: “Compared to many of our European neighbours, we don’t invest as heavily in innovation and research and development in the UK. Part of the reason for this is that we some-

This new initiative went live at the end of February (2018) and the group’s Managing Director Terry Richardson says that they have been inundated with enquiries, with the forward order book showing the business is on course for its busiest ever quarter of trading.

What has so appealed to installers is not only the super-fast lead times but the fact that the turnaround not only applies to standard grey, black and white but to any RAL colour and combination.

The lead times were made possible thanks to sustained investment in the required machinery, personnel and a new colour plant. The plant is housed at TWR’s most recently acquired 17,000-sq. ft. factory, which is next to its 25,000-sq. ft. headquarters in Peterlee.

The company has also achieved year on year growth over the last five years and now operates across three factories and has become one of the biggest employers in the region.

Terry concludes: “I believe that there is a lack of guts in the UK amongst many business owners.

Not all of course, but whether it’s investing in new initiatives or looking at options like exporting – we need to be braver, to survive not just in our industry but within the UK economy.”

WINDOW NEWS JULY AUGUST 2018 29

PEOPLE

with members as well as supporting the Build it Better with Wood values of the organisation.

Iain will continue to work alongside Helen at the BWF until the end of September, when he leaves to take up a new role as chief executive of FIS, Finishes & Interiors Sectors Limited, the trade body which represents the fit-out sector.

Iain McIlwee

British Woodworking Federation Announces New

CEO Appointment Industry body makes changes at the top as it renews focus on Building it Better with Wood

Iain McIlwee is to stand down as Chief Executive of the British Woodworking Federation (BWF) after almost seven years. Iain has worked closely with the board on a succession plan and the BWF is pleased to announce that Helen Hewitt has been appointed Acting CEO with immediate effect.

Helen joined the BWF as Membership Director and Wood Window Alliance Lead in November 2017 and has already made a significant impact in many areas of the business especially, in helping to improve processes and engagement

Helen Hewitt

30 WINDOW NEWS JULY AUGUST 2018

BWF president Sean Parnaby said: “Over the last seven years Iain has contributed hugely to the BWF’s step change in profile and activity and helped to ensure we genuinely are one of the outstanding performing trade associations in the UK. He leaves with our gratitude and blessing and we look forward to working with him in his new role.

“We are delighted to have Helen on board, she has a strong track record in developing training and membership organisations in the materials supply chain and her commercial experience will help in directing the BWF through the next period as it naturally evolves. This is an exciting time for the BWF as we promote the UK’s exceptional woodworking skills and the many benefits of building with wood, and we are looking forward to the future.”

Iain McIlwee added: “It has genuinely been a privilege to work in the woodworking sector, to represent the BWF Membership and lead what is an inspirational, enthusiastic and talented team. Having worked closely with Helen I am confident that the BWF is not just in a safe pair of hands, but that the organisation will have a progressive, astute, strong and enthusiastic individual at the helm who understands and respects the values that unite our membership and indus-

PEOPLE

try. These are, without doubt, exciting times for timber and the BWF and I will continue to evangelise about the fantastic sustainable, healthy, effective and often stunning solutions that timber delivers and the importance of the craft at the heart of our manufacturing sector that is the woodworking industry.”

Helen Hewitt said: “I am absolutely delighted and honoured to be given the opportunity to spearhead the BWF through this next phase. I am looking forward to working closely with our Members, the Council and Executive in developing the strategy which will build on the new Build it Better with Wood campaign; launched at our most successful members day yet. With wood delivering on so many levels and the sector boasting craftspeople and engineers of the highest calibre, the proliferation of wood in the built environment presents exciting opportunities for the construction sector. I have been truly humbled by the passion and pride the industry has for the products it produces and the people it employs.”

The trade association for the woodworking and joinery manufacturing industry in the UK, the BWF provides a voice for the sector in the UK and influences the development of policy, regulations and standards.

The BWF’s Build it Better with Wood campaign is designed to make wood the construction material of choice by celebrating its many benefits in the built environment and promoting the vast range of woodworking and joinery expertise available in the UK. For more information on the British Woodworking Federation, please visit: www.bwf.org.uk

New Business Manager Joins Ultraframe decision making that goes into switching roof suppliers so it’s vital that once that decision is made we make the process as effortless as possible for the installer.

“Lucy has worked in the fenestration industry for many years and understands the level of care and attention that is required when a new customer joins. Lucy works closely with all of the relevant business functions such as marketing, finance and sales to ensure that becoming an Ultraframe installer is exactly as we would hope – effortless, fast and ultimately, financially rewarding.”

In response to a significant number of new customers switching to Ultraframe this year, Lucy Russell has been appointed as New Business Manager, a role designed to ensure new customers can quickly and efficiently begin to install Ultraframe roofs.

Reporting to Sales Director Colin Noone, Lucy’s appointment reflects the growing number of retail installers taking advantage of Ultraframe’s vast roof and component range.

Commenting on Lucy’s appointment, Colin says: “Lucy’s experience is a real reflection of the importance we place on ensuring new customers have a seamless experience as we welcome them in to the Ultraframe network. We don’t take for granted the amount of

Lucy is the first point of contact for most customers installing Ultraframe roofs for the first time and takes ownership of every element of the onboarding process, describing the role, Lucy says: “whether a customer is adding to their existing roof range with one of our solid roofs or lanterns, or they’re switching their entire roof range to us, it’s so important that we give every customer high levels of care and attention. As Colin said, it’s a big decision to change your range, and if we can remove the headache associated with that, then we all benefit. I’ve talked to a lot of new customers already that can see the clear business opportunity of systems like Livinroof and Ultrasky, but have delayed the decision because of the hassle-factor. My role completely eliminates that potential headache and ensures that every single new customer enjoys the same high level of care and attention as our existing customers.”

WINDOW NEWS JULY AUGUST 2018 31

PEOPLE

Bohle Invests In Customer Support

The Window Company (Contracts)

Expands Again The Window Company (Contracts) has appointed a new Order Processor to ensure that it delivers a seamless service to Basildon Council, where it has recently won the window and door replacement contract.

Natalie Bell will be dedicating most of her time to this single contract, processing and inputting orders from the company’s range of specialist window, door and glazing suppliers.

With more than 10 years’ experience in the window industry, Natalie brings with her significant industry and technical knowledge and will be assisting with everything from building control queries to estimating and pricing.

She is working closely with Steven May, who has also joined The Window Company (Contracts) recently as Contracts Manager to work largely on the same Basildon project. Together, they will ensure that the surveying and fitting teams can deliver an outstanding service to residents, and that the client benefits from a high level of efficiency and accountability. www.thewinco.co.uk

Anna Swider who joins the Bohle Finance team, Jess Tooth (centre) and Elizabeth Frost, who join Bohle’s award winning Customer Services team

Bohle has strengthened its team with the appointment of three new starters, Anna Swider joins the Bohle Finance team and Jess Tooth and Elizabeth Frost, who join Bohle’s award winning Customer Services team.

Elizabeth Frost is an experienced customer services professional with a background in glass art having completed an apprenticeship in stained glass with the CERFAV, European Centre of Research and Formation in Glass Arts.

She went on to launch her own successful stained glass studio in France, designing creating and restoring stained glass windows before returning to the UK in 2014.

Jess Tooth is the second new

32 WINDOW NEWS JULY AUGUST 2018

starter to join Bohle’s Customer Services team, with a retail sales management and customer services background and also has general accounts experience.

Anna Swider is an experienced finance professional, with a degree in Business Management and joins Bohle’s Finance team.

Dave Broxton, Managing Director, Bohle, said: “We continue to grow and invest in the UK and we’re delighted to be able to bring three new members into the team.

“Anna has extensive finance experience, while Jess and Elizabeth take on critical roles within our Customer Services team.” www.bohle-group.com/en-gb

PEOPLE erated in the South West. He was promoted in 2008 to Inspection Manager, responsible for a team of inspectors that covered England and Wales.

RISA Appoints Director Of

Operations

RISA the inspection and auditing company for the Glass and Glazing Federation, has announced the appointment of Dave Mechem as Operations Director. Dave has been with RISA since January 2016 (when the company was founded) and was instrumental in setting up the inspection services team for FENSA the competent persons’ scheme in the glass and glazing sector.

Dave started his career on “the bottom rung of the ladder” working as an apprentice for a small

installation business owned by his family. He quickly progressed, becoming an installer then subsequently branching into surveying and servicing. In time, the company grew and as a result was able to invest in a PVCu fabrication factory, manufacturing frames for its own windows and also to supply the wider trade. Dave helped start this part of the business and at this time moved away from installing to focus on managing the factory.

In 2002, Dave became an inspector for FENSA via their independent inspection supplier in the South East region and later op-

Jeff Dunn To Join Glazerite The Glazerite UK Group Ltd has appointed Jeff Dunn as Group Sales & Marketing Director. Jeff, who joins the National trade fabricator next month, will report directly into company Director, Jason Thompson.

Jason says; “Jeff’s appointment is a positive move for both our company and our customers and we’re really looking forward to welcoming him aboard. He has proven industry experience and knows the VEKA range inside out. Jeff brings with him a great deal of passion and determination, making him a great addition to the team.”

Jeff adds; “I’m delighted to be joining Glazerite. It’s a well-respected

business which is still evolving year on year. A major appeal is the fact that owners John and Jason are still heavily involved on a day to day basis. They have done incredibly well but are still looking to do much more and I am excited to be part of that. I am keen to get started so I can meet all of the team and start working with the Glazerite

Upon his latest promotion to Operations Director, Dave said, “I am determined to continuously develop and refine the inspections process, providing RISA’s clients with a constantly improving service.”

On accepting the role Dave commented, “I am excited and honoured to be given the chance to help shape and grow RISA into a leading inspection provider.”

The aim for RISA is to become United Kingdom Accreditation Service (UKAS) accredited to demonstrate its impartial, professional, fair and robust inspection services to the construction industry.

Dave added, “I feel privileged to have worked with some fantastic fenestration professionals over the years and I’ve learnt a lot from all of them. My first class team has varied skill sets and I am looking forward to great achievements together in the future.” www.risaltd.co.uk customers” Jeff, who is a member of the Independent Network advisory panel, joins Glazerite on 6th July 2018 from Nottinghamshire-based fabricator Consort, where he spent 11 years working in a number of customer-facing roles, including his most recent as Sales Director.

Meanwhile, Glazerite’s Chris Thompson is leaving the fabricator next month after nine years in the role of National Sales & Marketing Manager. Jason says; “Chris has played a key part in Glazerite’s success over the last decade, and we would like to thank him for his contribution and loyal service. We wish him every success and best wishes for the future.” www.glazeritewindows.co.uk

WINDOW NEWS JULY AUGUST 2018 33

PEOPLE

At Hazlemere Windows, Mark works in the Commercial team doing Marketing for the Retail & Trade Divisions, along with promoting the Group’s six websites and its showrooms in High Wycombe and Welwyn Garden City.

GGF Elects Mark Austin As New Vice-President The Glass and Glazing Federation (GGF) has announced that Mark Austin, Marketing Director of Hazlemere Windows, has been confirmed as Vice-President by the GGF Board.

Mark, who is also the Chairman of the GGF Window and Door Group, was elected for the vice-presidency by his fellow members of the Home Improvement Executive and takes on the role with immediate effect. As Vice-President, Mark represents the Home Improvement side of the industry on the GGF Board.

Mark has a strong background in working with membership organisations. During his time working as a Director in the football industry (for Wycombe Wanderers and QPR), Mark was Chairman of the southern region of the Marketing Managers Association (MMA)

and he has also chaired quarterly meetings of commercial managers from the Premier League, Championship, Leagues One and Two. As Chairman of the MMA, he also attended the national professional body, The Institute of Football Management & Administration (IFMA) quarterly executive meetings.

In 2008, Mark joined Hazlemere Window Company Ltd – a family owned and independently run double glazing manufacturer & installer of high quality bespoke aluminium windows, doors, conservatories, orangeries, brise soleil and curtain walling. The company also supplies and fits UPVC windows, doors, conservatories, orangeries and Roofline, along with roof lantern lights, secondary glazing and solid roof conservatories.

34 WINDOW NEWS JULY AUGUST 2018

On accepting the role of GGF Vice-President, Mark commented, “I am pleased to have been elected as GGF Vice-President and happy to represent and express Members’ interests and concerns across all the sectors within the industry. I would also encourage each member company to get the maximum from their GGF annual membership fee by ensuring they get a return on their investment through benefits such as networking at the numerous meetings and events the GGF organises all over the country. I’d also like the Members to take full advantage of all the marketing and PR tools offered free to Members via the members area on the new GGF website.”

In his role as Vice-President, Mark will support the current GGF President John Agnew until 31st December 2019 when John’s tenure expires. Both roles are purely voluntary ones, along with all the other elected Directors who sit on the GGF Board.

Mark summarised, “It is fairly well known that the GGF has had a lot of personnel changes over the last few years as it has been going through a restructuring and governance review. It now needs a period of stability, something I aim to be able to assist with. There are now several new Directors on the GGF Board, blessed with decades of experience in the Glazing Industry, so with them and the rest of the dedicated volunteer elected GGF Directors I hope we can steer the GGF ship into less choppy waters and revitalise what is at heart a superb organisation with over 40 years of history.” www.ggf.org.uk

PEOPLE

Kolorseal Going For Growth Following the announcement that the well-established fenestration colour coating experts, Kolorseal, has opened a second facility in West Bromwich, the company has now announced the appointment of Cara Lansley as General Manager, in charge of realising the potential of the new facility.

“We have ambitious growth plans for Kolorseal Midlands,” says Deborah Hendry, Managing Director of Kolorseal, “but we want to grow the business in line with everything Kolorseal stands for – high quality and customer focus. To achieve this, we needed someone based at the Midlands facility, dedicating 100% of their time to the facility’s customers and their specific needs as well as developing the business for long term growth. Cara is ambitious and organised and perfect for

challenges that Kolorseal brings.

Kolorseal is a well-respected and established name when it comes to colour coating in the fenestration industry and I look forward to building on that reputation to bring the same unrivalled service to companies in the Midlands.

the job.”

Cara explains: “I’ve had a lot of experience in various aspects of Business Management, including setting up retail stores and running my own departments. I love working with people and creating effective chain management so am looking forward to the new

“The industry is all about colour at the moment, with talk of some fabricators being 100% colour before long. Kolorseal is at the centre of this trend. We have and are continuing to put a lot of training and focus into our methods and quality of our finishes to ensure we continue to achieve the best for our clients. I hope to develop and grow Kolorseal by ensuring that we are the best at what we do, offering a first-class service. www.kolorseal.co.uk

Belgrade Polymer Products Promotes Daniel To Operations Manager Belgrade Polymer Products has promoted Daniel Mong to Operations Manager. His promotion comes 12 months after he joined the Wellingborough-based thermo-forming and injection-moulding company as an Operator.

In the fenestration sector, Belgrade supplies quality thermoformed components, such as cappings and trims for conservatory roof systems. Bespoke items for windows can also be produced according to customers’ exact requirements, including parts for vertical sliding sash windows.

With broad experience built up from working in various sectors of the plastics industry, Daniel is responsible for the smooth running of Belgrade’s operations, including maintenance of stock control, ordering systems and processes. He works alongside Belgrade’s Production Manager, Mick Pratt.

Patrick Burke, Belgrade General Manager said: “Daniel’s wealth of expertise and experience in the industry is a great asset to the business and we are delighted to recognise this with his well-deserved promotion.”

Commenting on his role, Daniel said: “I’ve always been fascinated with how things are made. It’s very satisfying to see a product take shape; you’re creating something. Not only that, the sustainability aspect is very important to me as a plastic product can be reused or recycled and be given a whole new lease of life. www.belgrade-polymer.com WINDOW NEWS JULY AUGUST 2018 35

WINDOW SYSTEMS

The Importance Of

Natural Light When designing both residential and commercial buildings, the provision of natural light, both for energy efficiency and wellbeing plays a crucial part in the process. Whilst windows need to remain functional, allowing them to be opened, to safely carry glazed units and ensure thermal efficiency, the profiles need to be a slim as possible to allow as much natural light into the building space as possible.

Until recently, the slimmest profiles have only been available in steel, but now, more efficient systems designed in aluminium are available with very slim sight lines. One of the most advanced systems is designed and supplied into the U.K. market by the leading Polish

systems company, Aluprof. The ‘Industrial Window’ was developed in Poland to enable many of their historic buildings to be refurbished with similar slim window profiles. Here in the U.K. the system has been used on both new and refurbishment projects.

One of a growing number of developments in the U.K. and Ireland, Valentine Place in London, is a new build development consisting of various apartments and mews style houses located in a built up area within Southwark. The importance of using as much available light as possible, lead the design team to specify the ‘MB-60 Industrial’ system. Not only does the system offer a slim sight line appearance, but

36 WINDOW NEWS JULY AUGUST 2018

the profiled design of the components give it a truly ‘industrial’ appeal.

Aluprof UK’s head office and extensive distribution centre is located in Altrincham, Cheshire. Aluprof systems are increasingly being specified on a wide range of residential and commercial projects across the UK including Passivhaus projects. Systems are designed, fabricated and installed by selected, specially trained local companies, to ensure each fabricated product meets Aluprof’s exacting standards.

Further information is available on the company’s website at www.aluprof.eu and specialist advice is available directly from Aluprof’s UK offices

WINDOW SYSTEMS

Good Looks And Brand Recognition From Swish

When you ask Swish fabricators and installers what they like about the Epwin Window Systems brand, the answers come back loud and clear.

The system has a unique smooth appearance that makes it stand out in the market, but it isn’t just the good looks it’s the brand recognition too. Swish is a brand that’s recognised by 7 out of 10 homeowners, which gives installers a head start when selling the

system.

Gerald Allen, Marketing Manager at Epwin Window Systems, said: “The combination of the distinctive good looks and the homeowner recognition means Swish has an offering that’s hard to beat which is one of the reasons it has attracted brand loyalty from many Swish fabricators.”

Of course, the Swish system delivers more than just good looks

and brand recognition. It has all the credentials that are needed to deliver on expectations. The Swish window system is ideal for casements, Tilt & Turn and French windows. It can be used for internally or externally glazed styles and for almost any size or shape of frame.

Swish door profiles are specially designed for the job and have the same sculptured shape as the windows for an immaculate and consistent finish to any installation.

There’s a comprehensive suite of ancillaries too, to make it easy to create perfect projects. The Impressions colour range gives homeowners the option of colour.

And the security and thermal efficiency of every product is assured, so you know you’ll be fitting peace of mind.

There are features to help installers too. Examples include deep addon legs that give more frame installation tolerance if necessary and strategic local wall thickening that means superior hardware retention and a better screw pull out. www.swishwindows.co.uk

Why New Build Choses Georgian Bar You might be surprised to learn that more than a third of the installations for Georgian Bar go into new build developments. It’s an exciting part of the business, and Philip Dewhurst Jr, Director of Georgian Bar Company tells us what’s behind Britain’s love of Georgian style.

“Georgian style has never gone out of fashion. Perhaps it’s not surprising, because in the history of architectural influencers, the Georgians created the most elegant looking

“People buying new homes want all the modern comforts, but they also want a more traditional look.

One of the easiest ways for developers and architects to add interest is through the window design.

“Georgian styling for windows can help with getting developments approved. Planning departments properties. The only problem is that sometimes look more favourably there aren’t enough to go around. on more traditional designs, espeWhich is why so many new build cially where they are in or near to properties include Georgian archiconservation areas. tectural cues. www.geofast.co.uk WINDOW NEWS JULY AUGUST 2018 37

WINDOW SYSTEMS

PAS 24 – and passed.

Richard Burrells, Director at Roseview Windows said: “As the first company in the UK to make uPVC sash windows, we have always gone above and beyond in ensuring that our products provide a first-rate service, live up to the standards of quality and is good value for money. We are delighted that the Ultimate Rose window has passed the PAS24 test at this size and look forward to the upcoming projects of this nature.”

The Ultimate Rose window is a unique offer to the windows market made with profile from REHAU’s Heritage systems and other bespoke material.

It is fully mechanically jointed (so no tell-tale signs that the window is uPVC), and it boasts the slimmest mid-rail on the market. It is so authentic in design that it is a great alternative window for installations where customers want the benefits of modern uPVC but need to comply with conservation rules.

State Of The Art Security Pass For Largest Heritage-Style Window Roseview Windows, has achieved PAS 24 accreditation for its largest Ultimate Rose sash window yet, demonstrating that customers can have large span, traditional style windows without compromising on safety and security.

Based in Buckinghamshire, Roseview Windows was established in 1977 and has been specialising in the design and fabrication of the UK’s most authentically styled sash windows since 1985. All of Roseview’s window designs are made from uPVC, to offer customers all the benefits of modern manu-

facturing techniques, energy efficiency, sound insulation and low maintenance but all within a sash window profile.

Based on REHAU’s Heritage range, Roseview’s Ultimate Rose window comes in a range of sizes, but after several enquiries from Victorian schools and hospitals about larger sash windows, the company designed a 3000mm (H) by 1500mm (W) size frame. With a strong 35mm mid-rail, Roseview were confident the range extension would be as secure as other Ultimate Rose windows, and so it was tested for

38 WINDOW NEWS JULY AUGUST 2018

Mark Collins, Area Sales Manager from REHAU said: “We have been working with Roseview Windows for several decades now and what has stood out is their ability to consistently provide solutions for a vast range of projects that yield fantastic results. The fact that the Ultimate Rose has passed this test is yet another testament to the standard of products produced by them.”

The PAS 24 is a Product Assessment Specification that specifies acceptance criteria relevant to the enhanced security performance of doors and windows intended to resist methods of break-ins and burglaries. www.roseview.co.uk www.rehau.co.uk

WINDOW SYSTEMS

Dekko Adds

New Grey Substrate

To Their Seamless Infinity Flush Sash

Universal Demand With the growing trend for feature-rich products now becoming a must-have product group for most installers, it makes good sense to partner with a fabricator who has the quality credentials and expertise to manufacture these products.

This is the view of Brian Kruger, Managing Director of trade fabricator Universal Trade Frames.

Universal Trade Frames offers their customers a range of highend, feature-rich products which includes both the Spectus Vertical Slider and Flush Casement windows. Brian comments: “For some time we have seen an increase for authentic window products as their high-end aesthetics have taken hold of the market. What was once considered a niche product has very much become part of the mainstream and have subsequently gained acceptance across heritage, retail and new build markets. For installers, these products present an opportunity to upsell and offer a real alternative to a standard PVC-U casement windows.”

Both Universal’s Flush Casement and Vertical Sliding windows mimic the appearance of

traditional nineteenth century windows and make them the perfect high-end choice for all market sectors. With the Flush Casement window its authentic appearance is achieved with a bevelled exterior and with a bevelled or sculptured option for the interior. The sashes and deep bottom rail are mechanically jointed and authentic hardware completes the authentic look.

The Spectus Vertical Slider is a design classic and combines all the benefits of high performing material and functionally with period character and design.

Both windows are available in all 28 Spectrum colours for additional personalisation.

Brian concludes: “Like all Spectus products, both the Vertical Slider and Flush Casement windows are best-in-class products that deliver excellence at every level. As a business, we provide ourselves on delivering products that our customers need. In both the Flush Casement and Vertical Sliding windows we have the high-end products that offers a wealth of opportunities for our customers and helps deliver higher order value products to upsell to the consumer.” www.utfl.co.uk

Dekko Window Systems has extended the premium credentials of its seamless uPVC system with the addition of a new grey substrate.

The new substrate, finished in an Anthracite Smooth Matt foil, gives Infinity a matching high-end finish on the inside of the frame – replacing the standard white or dark brown finish that’s found when you open other window systems.

The combination of the grey on grey appearance, alongside both Graf welded frames and now cills, means Infinity is expertly placed to help Dekko customers target the premium end of the home improvement market.

“Infinity has long been the luxury alternative to standard white uPVC windows and we’re delighted to extend that with the brand-new substrate,” comments Kurt Greatrex, Sales Director at Dekko Window Systems. “With its Smooth Matt finish, the new substrate adds the final touch to what is already a highly-desirable and high-margin window system, which meets the premium demands of today’s consumer.” dekkowindows.com

WINDOW NEWS JULY AUGUST 2018 39

WINDOW SYSTEMS

Nova Adds Run Through Sash Horns To

Heritage Window Portfolio

now sells very few Heritage windows without them included in the spec.

Alex Hunt, Managing Director of Nova Trade Frames said: “In the past we had bought in the Run Through Sash Horns from a competitor as a specialist item for customers requesting it, but with the numbers we were doing on the Heritage windows side of our business, it just made more sense to invest in the equipment to create the Run Through Sash Horns ourselves.

“It was a big outlay in terms of commissioning the equipment and training for our production staff, but it’s proving to be such a popular option for our customers that we will see a return on that investment very quickly.”

Nottinghamshire’s Nova Trade Frames says it is now offering its trade customers the most authentic heritage-style PVC-U windows on the market, with the introduction of Run Through Sash Horns for its Heritage and TOTAL70 profiles.

Nova Trade Frames is an Authorised REHAU partner and fabricator of high quality windows, doors and conservatories. The family business supplies trade and retail customers nationwide and recently invested £10,000 in a new end miller machine to create the run through horns for its bestselling

REHAU profiles.

Run Through Sash Horns were an original feature on wooden sash windows to stop them from opening too far. Thanks to the modern engineering of PVC-U windows, the horns aren’t required from a functional point of view anymore, but for a truly authentic finish on a vertical slider, they are a must.

Nova Trade Frames has been offering the integral Run Through Sash Horns on its profiles since the new manufacturing equipment was installed in February, and the company

40 WINDOW NEWS JULY AUGUST 2018

Rick Cole, Area Sales Manager from REHAU said: “Innovation in the glazing industry doesn’t always mean looking forward, it can also mean creating the most traditional period windows to suit the needs of older-style properties. By investing in machinery to deliver seamless Run Through Sash Horns, Nova Trade Frames has taken the authenticity of our Heritage frames a step further, and we wish them every success with their new venture as their bespoke offer will certainly set them apart from the crowd.”

Nova Trade Frames has been making PVC-U windows since 1983 and has been a REHAU Authorised Partner for almost a decade. Its Heritage windows are available in the full range of REHAU laminate foil colours, providing endless possibilities for period properties.

For more information please visit www.novatradeframes.co.uk

WINDOW SYSTEMS and can be either mechanically jointed or welded. The window is compatible with existing VEKA fitting brackets and therefore reduces installers’ inventory. The Vertical Slider features a range of traditional detailing including a selection of Georgian bar configurations, a deep bottom rail option and authentic sash horns. The window is also available in a range of woodgrain and colour options.

Feature-Rich Products

From Modplan VEKA fabricator Modplan manufactures a comprehensive portfolio of products for their trade customers which includes an impressive range of feature-rich products.

Having the right products in your portfolio is fundamental to the Newport-based fabricator as Heidi’s Sachs, Managing Director of Modplan explains: “You only have to glance at the market data to see that consumer trends are shifting. Market intelligence reveals that today’s consumers are looking

for something other than standard white PVC-U casements. The result is that feature-rich products such as mechanically jointed vertical sliders and flush casement windows are booming and its something we have witnessed here at Modplan for some time.”

Modplan’s VEKA vertical slider is the perfect example of a value-added product. The feature-rich window is manufactured from high quality VEKA systems

Similarly, the VEKA HALO FlushSash window is ideal for heritage projects looking to replicate the appearance of 19th century windows. The traditional aesthetics can be enhanced with heritage detail options such as monkey tail handles and ornamental peg stays. Our Flush Sash offering is fully mechanically jointed ensuring the authentic look of timber. It is available in a range of woodgrains and coloured finishes offering a solution for every setting.

Heidi concludes: “With these products you get the reassurance of the quality and innovation you’d expect from Modplan along with the unparalleled advantage of our manufacturing excellence and partnership approach.” www.modplan.co.uk

CDW Systems Expands Product Range Aluminium specialist CDW Systems has added the innovative Smarts VS 600 vertical sliding window to its product range to provide customers with even more choice.

The VS 600 vertical sliding window incorporates the traditional styling of sash windows with the thermal performance and durability of aluminium.

CDW says the traditional sash window may be used in heritage and conservation areas where Georgian and Victorian architecture is prominent.

With the VS 600, the aluminium fabricator has created a route into more traditional products and conservation areas, as homeowners face the challenge of fulfilling their desire to improve the performance of their home, whilst still preserving the important heritage aesthetics of the property.

New research suggests there are more than 9,800 conservation areas across England’s 336 Local Planning Authorities alone and it is an area of the market that businesses looking to expand and increase their revenue streams can tap into thanks to CDW Systems.

The energy efficient VS 600 window offers a flush opening with no projection into or out of the building. The ease of operation and excellent natural ventilation rates means that VS 600 is also suited to high occupancy buildings www.cdwsystems.co.uk.

WINDOW NEWS JULY AUGUST 2018 41

PRODUCT NEWS

P C Henderson Release New Twinbolt Locking System

A range of accessories are available to add to the refinement of the product including a stylish Malta Handle Kit and routing rubber cover strips available in a variety of colours. Finer details such as the inclusion of a factory set handle height (1050mm) and easy adjustment of the top lock rod – to suit standard and non-standard doors heights – demonstrates the high standard of design and manufacturing from P C Henderson.

Andrew Royle, Sales and Marketing Director at P C Henderson, commented, “Although the previous version of Twinbolt worked extremely well, customer feedback told us that it required increased flexibility.

The new system will accept any euro cylinder lock which makes the system a lot more future proof for any future lock or handle changes. The system as a whole is the perfect add on for our Securefold system, it’s discreet, stylish, convenient, requires effortless operation and we’re confident it will be received well by the market”.

Sliding and folding door hardware manufacturer – P C Henderson – has launched its new Twinbolt locking system for use with its exterior door hardware system, Securefold.

Twinbolt is a sophisticated locking system for exterior folding doors whereby one simple turn of a handle engages a 22mm throw to securely lock the doors at the top and bottom of the system. Designed as a stylish and more concealed alternative to flush bolts, which require manual locking in two separate areas, the product is

set to be a popular addition to the range.

New features include the system being able to work with any euro cylinder lock meaning installers have the freedom and flexibility to use their preferred choice of lock – as well as an increased throw of 22mm, providing added security. This feature also provides installers with greater flexibility in regards to the gap between the door and the frame, an important factor due to timber doors often expanding and contracting after installation.

42 WINDOW NEWS JULY AUGUST 2018

Developed as a direct result of customer feedback, the system is available in five kit variants suitable for top hung, bottom rolling, mortice and non-mortice Securefold systems as well as P C Henderson’s heavier weight capacity system, Securefold 150.

Securefold is a an exterior folding door hardware system which is available for top hung wooden doors weighing up to 50kg, 100kg or 150kg as well as bottom rolling doors weighing up to 80kg. A high security version of the product – Securefold Ultra – is also available which Twinbolt can be used with. www.pchenderson.com

PRODUCT NEWS

Cubelock Triple Lock Launches

To Fabricators And Installers The impressive Cubelock Triple Lock window safety restrictor with Lock Safe Action is available now to fabricators and installers. This clever product is the innovation of makers Newstar Door Controls Limited, the safety and security hardware specialists.

“What makes it so innovative is that if attacked it goes into Lock Safe Action, so should the lock fail it will ‘fail locked’ rather than open,” says Toby Staff, Managing Director at Newstar Door Controls. “This means that if it’s been tampered with from the inside, the person inside remains safe, and if it’s attacked from the outside, an intruder or burglar won’t be able to gain access through the window.”

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Cubelock Triple Lock is already proven in the commercial arena.

It was initially designed as a specific response to the NHS Estates and Facilities alert in 2013 as it addresses the significant risk of falling from windows plus unsupervised egress.

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“Today, it’s available to be installed on all windows. The restrictor unit can be installed vertically or horizontally and is suitable for PVCu, timber, aluminium or steel windows.

Cubelock Triple Lock includes a super strong locking bar. The distinctive cube design gives it an attractive finish.

“The importance of window restrictors can’t be underestimated,” adds Toby. “We know from working in the commercial sector, just how vital it can be.

That’s why we wanted to make this proven product with Lock Safe Action easily available to fabricators and installers to help us bring Cubelock Triple Lock’s top levels of safety and security into the domestic market.” www.cubelockrestrictor.com

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WINDOW NEWS JULY AUGUST 2018 16:41 43 18/07/2018

PRODUCT NEWS

The First Sweet

As the first orders of Sweet, the revolutionary door furniture range start to come in from the initial wave of customers, the very first door has now been installed with this registered curved design in hardware to spectacular effect.

With stocks arriving at the end of July, this was a photographic opportunity too Sweet to miss with the first batch of product samples, which have also gone through a successful and comprehensive testing programme for weather resistance and operating cycles. Over the coming weeks and months some highly trusted and respected brands will in turn announce their Sweet adoption.

The installation itself featured handle, letterplate, knocker and numeral from the Sweet range, along

with a 3 Star Ultion cylinder, all from Brisant Secure. In this interesting case study, the door itself was a bespoke arched PVCu frame with carefully manufactured door slab in a rich blue and installed on a 1950’s suburban home.

Nick Dutton CEO of Brisant Secure commented: ‘We’ve brought in some early samples for testing, sales presentations and also to get onto the first door. I was there with the photographer eager to see Sweet gracing our first composite door and it looked nothing short of sensational, providing real designer appeal, suited co-ordination and the benefit of material specification that’s achieved over 8,000 hours in the salt spray chamber.

He continued: ‘The first wave of customers have already committed to Sweet in a big way and we have a queue of others eager to join them. After all the product is revolutionary in terms of being truly suited, as is the way we’re addressing the large pitting issues in the industry through better materials and the management of warranties direct with the homeowner. It’s ultimately a true game changer for the entrance door sector.’ www.sweet-doors.co.uk

New British Standard Guides Bring Door Hardware Professionals Up-To-Date A raft of revised British Standards has prompted the publication of three new technical guides from the Guild of Architectural Ironmongers (GAI) for door and window hardware specialists.

BS 3621: 2017 specifies the performance requirements and test methods for a thief-resistant mechanically operated single-point lock assembly. It gives ironmongers clarification on how to conform to BS 3621 and the classification for locks in respect of other British and European standards.

BS 8613: 2017 covers Finger Protection Devices for Pedestrian Doors. It will help specifiers, architects, facilities managers, health and safety and risk assessment professionals to select the appropriate finger protection products to prevent entrapment at the hanging

Frank Allain (GGFi Head of Operations)

stile of doors.

In January 2018 BS 8300 was revised and the 2009 version was withdrawn. The 2018 version was split in to two standards, one covering the design of an accessible and inclusive built external environment and the other on the design of an accessible and inclusive built internal environment.

44 WINDOW NEWS JULY AUGUST 2018

The Guild’s new technical guide on this particular standard focuses on the second topic as it is the most relevant to the architectural ironmongery industry. It gives an overview of the history of accessibility legislation and goes on to give further detail about specific ironmongery products to which this that this standard applies.

Douglas Masterson, GAI technical manager, says: “Architectural ironmongery companies play a crucial role, working with architects, contractors and others to schedule and specify the hardware for every door and window in a building and to produce a full fixing schedule of hardware items. So it is important that our members are up-to-date with the latest standards.”

To access the latest technical briefings, go to the membership area of the GAI website: www.gai.org.uk

PRODUCT NEWS

Window Ware Boosts Its Bi-Fold Hardware Offering With

New Yale Lockmaster 28Mm

Sales Up 30% For greenteQ Coastline Suite

Fabricators, installers, specifiers and homeowners can all benefit from peace of mind in high-corrosion coastal areas with the industry leading 25-year guarantee for the Coastline suite. Part of the greenteQ range, the popular Coastline suite is produced from Grade 304 stainless-steel, so it’s exceptionally resistant to corrosion from aggressive coastal weather.

Sales have increased by 30% over the last 12 months, with the Coastline letterboxes in particular doubling in sales.

The suite includes a long backplate lever/lever door handle, a letterbox and Victorian urn door knockers (with or without viewing hole). Finishes include PVD gold, chrome and brushed and polished stainless-steel.

Adrian Gale, VBH Product Manager for timber and composite doors explains how Coastline came about: “VBH customers asked for stainless-steel versions of our standard furniture that were designed for aggressive coastal environments. We listened and came up with a proper solution – a suite of fittings which withstand the harshest conditions. Coastline has been subjected to more than 1,000 hours salt spray testing to BS EN ISO 9227, and suits all styles and materials of door, in-

cluding composite, PVC-U, timber and aluminium.

“From a sales point of view, the most valuable part is the 25-year Coastline guarantee – it sets us miles apart from our nearest competitors and is a measure of our confidence in the suite. All of the Coastline suite is interchangeable with our standard Alpha, Omega and Kappa products so it’s easy to upgrade existing hardware or fabricate two lines at the same time and benefit from the higher profit margins associated with supplying a premium product!”

The entire Coastline suite is also covered by the comprehensive Q-secure guarantee, the multi-brand security performance guarantee from VBH. It covers all the hardware on windows, residential doors and folding patio doors, giving homeowners complete peace of mind for security. It’s a great selling tool for installers – homeowners will love the peace of mind it brings and it offers simplicity, with one guarantee for the full range of suited products they sell instead of individual manufacturer guarantees. In the event of a break in due to hardware failure, VBH will pay up to £3,250 to the homeowner for associated costs and insurance claims. Visit www.qsecure. co.uk for more information.

Hardware distributor Window Ware has enhanced its bi-fold hardware offering with the latest edition to its Lockmaster range – Yale’s new Lockmaster slim 28mm backset multi-point lock.

The Lockmaster 28mm lock is specially designed to fit the narrow sight lines of modern aluminium bi-fold doors and comes in two variants – a standard 16mm euro groove option which fits Smarts and Exlabesa profiles, and a 24mm u-channel model to suit AluK aluminium systems.

It offers everything you would expect from Yale’s best-selling lock: hook and anti-lift pins, a deadbolt centre and pre-compression roller cams for superior security, slick operation, robustness and optimal weather sealing.

As with all Yale products, they have undergone rigorous quality and security checks to give fabricators and homeowners every assurance.

This hardware is PAS 24: 2016 compliant, corrosion resistant to British Standards BS EN 1670: 2007 Grade 4, as well as protected by a 10-year mechanical guarantee and Lifetime Security Guarantee. www.windowware.co.uk

WINDOW NEWS JULY AUGUST 2018 45

PRODUCT NEWS

SGM Windows Blaze A Trail With Distinction Doors

SGM Windows has recently added both Distinction Doors’ 70mm and nxt-gen composite door ranges to its product portfolio. Stuart Bull, Director of Essex-based SGM Windows said: “As a business we pride ourselves on offering a full portfolio of products to make life easy for our installing customers.

The recent boom in composite doors makes them the number one entrance door of choice with consumers and we wanted to make sure our portfolio offered the latest in composite door design to take advantage of this growth. In both Distinction’s 70mm double rebated composite door and their nxt-gen door ranges we have the

latest cutting-edge composite door products to add real value to our portfolio.”

Distinction’s 70mm composite door is a double rebated, high performance, energy efficient composite door. Stuart says: “The 70mm door is over 50% thicker which makes it a much easier sell into the consumer who can visibly see the difference and therefore understands the energy efficient benefits of the door straightaway.”

Similarly, the standout aesthetics of Distinction’s nxt-gen composite door range equally makes for straightforward sell to the con-

sumer. Stuart commented: “With the nxt-gen composite door it’s all about the enhanced aesthetics which are clearly evident. nxt-gen doors have a sleek and elegant finish that’s unique to the market giving installers something different to sell. The glazing system sits flush within the frame which delivers the sophisticated aesthetics of a traditional timber door. What is impressive is, unlike other composite doors, the woodgrain detail on the cassette and door match perfectly as they are manufactured on the same material. In both Distinction’s nxt-gen door and the 70mm door range we have products that allow us to take our composite door offer to the next level.”

Both composite door ranges are manufactured in SGM’s 25,000 sq ft fabrication plant based in Basildon, Essex. Established in 2004, the independently owned company offers a comprehensive range of window and door product to installers and building companies throughout the South East.

Stuart concludes: “Change and product innovation are what drives our industry forward. It’s what we feel passionate about as a business and working with Distinction Doors gives us the confidence to know that we have the latest innovation in composite door products that consistently blaze a trail.” www.distinctiondoors.co.uk www.sgmwindows.co.uk

A Grand Design – Vista Sees Surge In Sales Of Verona Style Door Panel and composite door supplier Vista has seen a surge in sales of its Verona style XtremeDoor.

Inspired by the European passion for contemporary style and design, the Verona door is a perfect blend of sleek modernity with classical aesthetics. The Verona comes with contemporary glazing to let light 46 WINDOW NEWS JULY AUGUST 2018

into the room, or as a solid door.

The Verona is one of 15 door styles to choose from for the XtremeDoor range by Vista and Ian Smith, Vista’s Business Development and Marketing Manager, thinks the contemporary style of the Verona is why it is proving such a big hit. www.vistapanels.co.uk

PRODUCT NEWS comes to colour, in addition to our eight standard slab colours (including Anthracite Grey) and 38 premium colours, we can also supply any RAL colour as a special order.

Don’t Be Limited On Choice

When It Comes To Prepped Doors Following the launch of their Customer Charter earlier this year, DOORCO makes another bold statement to the market with their “no restriction” prepped door service promise.

petition out there. For DOORCO, our policy is to not only keep up with these demands, but also make sure these complexities aren’t an issue for our customers.

“It is well documented that the popularity of the composite door is growing and the market is getting bigger,” says Dan Sullivan DOORCO’s MD. “With this demand comes complexity – customers are demanding more choice and there is greater com-

“Having a prepping service is nothing new, but how many composite door manufacturers offer this service with no restrictions? DOORCO customers can order any slab, design, glazing cassette and glass combination. And when it

“A door slab is a complex product, making machining them a difficult process, but we can prep for any lock; any hinge; open in; open out; edgeband painted or not. The calibre of our team has enabled us to offer this added value service to our customers. We have the technology and expertise to ensure they are right first time – and if they’re not, that’s our problem!

“In addition to standard prepping, we can pre-glaze the doors for you too. Whether it’s a complex contemporary door glazed with Inox or Urban, or something more traditional using Tri-SYS, DOORCO’s glazing service offers this choice. For us, it’s about taking the pain away from our customers and offering the best service we possibly can. www.door-co.com

Smart Designer Door From Mercury

Specialist trade fabricator Mercury Glazing Supplies Ltd added the aluminium Smart Designer Door to its portfolio earlier this year and is seeing a steady increase in demand. Chris Reeks, Mercury’s Sales and Marketing Director, said: “The market trend is for feature-rich high end products and the aluminium Smart Designer Door fits the bill perfectly.”

offer impressive levels of practicality. There is outstanding security with features such as a 10 point high quality locking mechanism and a laser cut key profile system. Thermal efficiency is taken care of with 66mm triple glazed laminated units as standard that deliver U values from 0.9 – 1.1 W/ m2K depending on the sealed unit specified.

The range offers four styles, Traditional, Vintage, Modern and Cottage. There is a huge colour range to choose from, including dual colours plus the option of unique textured finishes. And glazing options include fixed, side or headlight choices.

As well as all the benefits of the door itself, Mercury claims you also get the reliability of specialist trade fabricator renowned for its commitment to quality. Chris said: “We aim to build long-term partnerships with all our customers by offering the products they need and a service that adds value.” www.mercuryglazing.co.uk

Aside from good looks, the doors

WINDOW NEWS JULY AUGUST 2018 47

PRODUCT NEWS

Residor’s 99% 5-Day

Delivery Standard

A Door Designer For Since the start of the year, Residor have managed to achieve an OTIF delivery standard of over 99% for their mid-market GRP composite door, with new installation partners coming on board each week and existing customers enjoying strong sales returns.

Residor is arguably the most secure GRP composite door on the market, thanks to the standard specification of the Ultion 3 Star Sold Secure Diamond cylinder, along with a 3.6mm external door skin, twice the thickness of many others in the market and combined this ensures compliance to the latest PAS 24 standards. The service levels offered by Residor are also bolstered by the consistent 5-day lead-time and the fact that doors can be quoted and ordered online through the Residor Cloud portal 24/7.

Everyone From Force 8 The Force 8 Door Designer is a leap forward for the industry; it is compatible with all browsers, fully responsive, and, claims the company, probably one of the easiest systems on the market to use. The graphics and representations of the doors really make it stand out from the crowd and the inclusion of arched frames to display the doors, which is an industry first, makes it totally different from other door design systems.

The simple no nonsense design means that both the public and trade can use it with ease.

“We wanted to create something different that would set Force 8 apart, but at the same time make it simple”, comments Dennis Sumner, Managing Director of force 8.

“Its taken quite a while to develop, particularly incorporating the arched frames into the system, but now you can import a picture and see how your new door suits your home, and now including homes that have arched entrances”.

The marketing and showroom support programme continues to be developed and the website now includes the proven Door Designer engine from Solidor that has been a revelation in recent years, as both The system is fully loaded with all the trade and consumers look to the door designs offered by Force build their ideal entrance door in 8, including the popular Decareal time. www.residor.co.uk 48 WINDOW NEWS JULY AUGUST 2018

dence range, which has recently achieved PAS 24, and includes the new smooth finish.

The choice of colours covers the full RAL spectrum and combined with a selection of glazing and hardware, doors opening both left and right, enables the customer to create a unique door design and it can also reverse to give a view of the chosen door from the inside.

“There is a very long list of features incorporated into the system, and we encourage the customer to try it out to see how easy it is to use”, comments Dennis. “Anyone can use it to create their own unique entrance, even for homes with an arched frame”.

If installers or fabricators want to add the system to their website, Force 8 are offering the Door Designer free of charge, just register with the company to obtain a link to their trade websites, register here: force8.uk/door-designer-registration/ For further information on all Force 8 products and service visit their website at www.force8.uk

PRODUCT NEWS

Atlas Corners The Market

With Improved Flat Rooflight The Atlas Flat Rooflight – renowned throughout the industry for its competitive pricing and exceptional sales conversion rates – is now an even better proposition for installers, thanks to recent developments.

The Atlas Flat Rooflight is part of a rapidly growing trend among homeowners for modern glazed roof products. It has one of the best thermal performance on the market for a double glazed flat rooflight, thanks to its bespoke structural PVC-u internal core and sleek aluminium internal and external capping.

Available now, the enhanced flat rooflight features new click-on corner sections that do away with the need for adhesive, making it neater, quicker and easier to fit than ever before.

With faster fitting guaranteed, Atlas installers can speed up their flat rooflight installations and grow their business even further.

Gareth Thomas, sales director at Atlas Glazed Roof Solutions, explains: “The Atlas Flat Rooflight has always been an attractive product which is why 9 out of 10 quotes convert to orders.

Designed from the outset to maximise profits, it’s competitively priced to offer healthy margins and it helps installers to expand their offering beyond

signed corner sections. So, as we approach the peak season for home improvements, installers can look forward to completing more flat glazed roofing projects and growing their business accordingly.”

traditional roof lanterns for flat roofs or where a lantern isn’t suitable.

“This latest development is all about offering installers even more from our products. The Flat Rooflight has always been designed to be an easy sell and now we’ve made it even easier to fit too with our cleverly-de-

“Natural light is very desirable commodity for homeowners and our ultra-slim aluminium roof glazing lets in by far the most,” adds Gareth. “The sleek and stylish flat rooflight offers a streamlined look from the outside and appears frameless from the inside, with the uninterrupted aerial view creating the illusion of an open roof space. It’s the ultimate flat rooflight to deliver on looks for the homeowner and that’s why it’s become so popular in such a short space of time.” www.atlasroofsolutions.co.uk

Window Warehouse Rates LEKA Roofs South Coast trade fabricator Window Warehouse added the LEKA Warm Roof and LEKA Orangery Roof to its portfolio in January 2017. Eighteen months on, the relationship has gone from strength to strength.

Malcom Cake, Managing Director of Window Warehouse, said: “We chose LEKA Systems because the products offered something different. They have a lower U value so outperform other roofing options. There was a unique selling point because there was no use of timber or aluminium unlike other systems. They’ve more than lived

up to their expectations.”

The products have proved extremely popular with Window Warehouse installers and over 50 have taken the training and become LEKA-certified installers.

Feedback has been very positive: installers rate the ease of installation and the quality of the initial training session. They also appreciate the lightweight system because it’s great for retro-fit projects while the tile finish options mean it can match in with many different property styles. Malcolm highlights the feedback from one installer, Robin Penna, Managing Director at

Bucklers Glass, who commented: “I have been extremely impressed with the LEKA roof, which is becoming increasingly popular with my customers, and I am proud to be a LEKA-certified installer.”

Malcolm has been so impressed with the LEKA portfolio and its opportunities for sales that Window Warehouse has developed a retail-focused website devoted to the products. Malcolm commented: “The website has been designed to generate enquiries to pass on to our approved installers.” www.lekasystems.co.uk

WINDOW NEWS JULY AUGUST 2018 49

PRODUCT NEWS

Low-Pitch High Profit With Livinroof

Over a third of replacement roof opportunities in the market today are low pitch lean-tos according to data revealed recently by Ultraframe. With over 30 years’ experience in the conservatory roof market and with several million installations completed by Ultraframe installers, this unique industry insight comes at a time when the replacement market continues to see significant growth.

Alex Hewitt, Ultraframe Marketing Director comments: “The low pitch and ultra low pitch lean-to type conservatories that were incredibly popular back in the 80s and 90s are now, as we predicted, ready for refurbishment, accounting for at least a third of the replacement market opportunity.”

Ultraframe’s Livinroof claims to be the only solid roof system in the market that can achieve a pitch between 5 and 10 degrees and with

low ceiling heights often associated with lean-tos, the flexible glazing of Livinroof, enables the retailer to place the glazing to maximise the light and feeling of space in the right places.

Alex continues: “What we’re seeing in all parts of the market, the lean-to being no exception, is a strong tendency for home owners to switch to a solid roof product. For Ultraframe retailers this is where Livinroof comes into its own as the only replacement solid roof system that can achieve the ultra low pitches required in the lean-to market. While other roof systems can achieve gradients of 12 degrees, the vast majority of lean-to extensions require a pitch of less than 10 degrees. To put some figures around this, of our total lean-to Livinroof installations this year, half have required a pitch less than 12 degrees.”

50 WINDOW NEWS JULY AUGUST 2018

Livinroof was launched in 2014 and became the fastest growing roof Ultraframe had launched in a decade. Four years on, it’s popularity amongst Ultraframe retailers shows no signs of wavering.

Chosen for its design flexibility, ease and speed of installation and its contemporary styling, Livinroof has become the go-to replacement roof for hundreds of retailers across new build and replacement.

Dax Duckett, Managing Director at Clyde Windows, Ultraframe’s newest UltraInstaller is keen to advocate Livinroof as a superb solution for the lean-to replacement market. Dax comments: “the lean-to is an incredibly broad spectrum of extension type so the flexibility of Livinroof is perfect. We’re replacing about ten lean-tos a month and typically the home owner wants a solid roof solution. Unlike a typical conservatory, lean-tos often come with some unique design challenges – low ceiling heights, low pitches. Livinroof enables you to very easily deliver a solution that meets the home owner’s need for a solid solution while still maximising natural daylight to keep it feeling light and bright.” ultraframe-conservatories.co.uk

PRODUCT NEWS

New Leka Orangery System Available

Now From Window Warehouse

Leka’s lightweight orangery roof system is available now from top South coast window and door fabricator, Window Warehouse.

The new system, launched at FIT Show 2017, gives installers an opportunity to offer customers a light-weight flat roof system, to create stunning new orangeries or refurbish old inefficient conservatories.

Malcolm Cake, Managing Director at Window Warehouse said: “Window Warehouse is the Certified Leka Fabricator for the South. We were an early adopter of the Leka lightweight tiled conservatory roof system and it has proven very popular with our trade customers.

“Most of them report that

homeowners are on the lookout for something a bit more special than your standard glass conservatory, so the Leka orangery roof system is a great addition to the range.”

The orangery system uses a Glass Reinforced Plastic (GRP) structural ring beam, ridge and rafters, for an orangery roof that weighs up to 40 percent less than industry equivalents.

This means it is light enough to be installed on old conservatory frames for refurbishment projects.

The Leka flat roof system has a U-Value of just 0.15 and uses a combination of insulated Celotex sheets, a breathable waterproof membrane, a glass roof lantern and innovative Leka outer boards to create a high-

ly-insulated orangery that can be used all year round.

Malcolm adds: “Buying Leka roof systems from Window Warehouse gives customers access to a whole host of sales, marketing and installation support, to help installers grow their sales. Our next training session in the summer, will give customers all the skills and information they need to get going with the orangery roof system.”

The next training day will be Window Warehouse’s fourth session run exclusively for customers who want to win more conservatory build and refurbishment projects. www.window-warehouse.co.uk

WINDOW NEWS JULY AUGUST 2018 51

PRODUCT NEWS

Curvaglide

®

System Coolly Slides Past Bi-Folds Massive sliding curved glass doors with class-leading Low-E values have been developed for the luxury housing market by Surrey specialists Balconette.

tions of up to 19 metres already completed. Customisable options mean the doors can be overlapped in a variety of different configurations.

Described as an architect’s dream design flourish, Balconette have re-engineered sliding curved glass from the ground up. The newly-launched Curvaglide® system is bespoke built for the curved facades that are becoming ever more popular in the luxury housing market. The range also benefits from Balconette’s new in-house development of Soft Low-E coating application, which brings energy efficiency levels for curved glass up to leading levels for flat glass for the first time.

“Curved patio doors are a highend, exclusive product” says Balconette CEO Effi Wolff. “Bi-fold patio doors have become commonplace, but curved building facades are rare, and demand something special. The system is aimed at architects designing high-end new builds and luxury extensions.

The newly-launched Curvaglide® system is bespoke built to fit curved facades. Enhanced tracks and rolling mechanisms mean previous width limits have been greatly expanded, with installa-

“We engineered a new support structure and rolling mechanisms to handle these extreme widths.

For properties lucky enough to feature curving walls, the new Curvaglide® doors are the perfect complement. Owners get to feel as if they are in the landscape, not just looking at it.”

Both the curved glass and

52 WINDOW NEWS JULY AUGUST 2018

matched frames are made to measure in-house by Balconette, who have UK headquarters 40 minutes outside London. The sliding mechanism uses 2 or 3 tracks, allowing customised configurations of fixed and sliding doors. The smallest configuration uses just 2 panes, both sliding to reveal a 50% opening. For larger installations, up to 4 doors can be slideable.

“All our curved glass doors come with 28mm double-glazing with low E glass and toughened safety glass on both sides”, continues Wolff. “Comparing this with a standard pane of glass, our double-glazing units stop at least half the heat transferring through the glass itself. The curvature also provides a lower heat transference.”

The ‘Low-E’ glass used in the Curvaglide® system is another unique feature developed by Balconette, providing greater comfort and much better energy efficiency.

Curved glass is usually provided with a ‘hard’ Low-E coating to cut down heat transference. The soft Low-E coatings used by Balconette are far more advanced and reduce heat transference by an extra 30%.

PRODUCT NEWS The Curvaglide® system uses Guardian SN51/28 glass, with a centre pane U value of 1.0 W/mK – significantly better than the best hard coat Low-E U-value of 1.5 W/ mK. Wolff explains: “Manufacture of curved glass is significantly more challenging than flat glass, particularly in the application of Low-E coatings. We don’t know of anyone else in the UK who is able to offer curved glass with the extra efficiency of a Low-E Soft coating.”

The system has already been used in the refurbishment of Tate St. Ives, where the curved glass façade now overlooks the beach.

Wolff continues:“ Architects as far away as California have asked us for these doors. They simply have not been available. Besides the coating improvement, we had to design and engineer a structural system that could support the physical stresses and remain smooth, quiet and strong. Because we manufacture both the curved glass and frames in house we can be sure of smooth movement of the doors and a “hand in glove fit.

“Curved facades are rare but they have long been popular with architects. Charles Deaton, famous for the curved house featured in the Woody Allen film “Sleeper”, famously said: ‘If people do not have angles then we should not live in boxes’.”

“The Curvaglide®range is undoubtedly a luxury item, but it opens up completely new possibilities for architects. If you have a wonderful view and want to really make the most of it, nothing else comes close”.

“Our doors can be curved to complement, highlight or harmonise with the lines or features of the building design. We have long experience working with architects and builders and give thorough technical support and advice from conception to installation”. www.curvaglide.balconette.co.uk

Patiomaster’s New Triple-Track Opens Up New Patio Door Opportunities Patio door manufacturer PatioMaster has launched their new Triple-track track door system.

The Triple-track door system offers a wider clear opening than a conventional patio door with up to 25% more open space compared to conventional sliding doors. It gives the option of having two or four sliding sashes that stack neatly behind each other when opened, even on smaller frame sizes. The system offers exceptional aesthetics: the ride over design enhances the overall appearance as well as reduces the plaster cutback needed during installation Carmen Velilla, PatioMaster’s Brand Manager, commented: “The Triple-track system opens up new opportunities for our customers. It can accommodate a maximum aperture width of six metres and a mechanically jointed version is available too. The system is simple to install and features such as edge-located rollers mean easy adjustment. The system works perfectly with standard cills and frame packers, so there’s no need to worry about specific ancillaries.

Plus, there’s a bigger glass to frame ratio with the Triple-track system, so the effect of a glass wall when the doors are closed is enhanced too.”

The system is available in chamfered and ovolo variations, so it matches existing doors and windows and creates a simple, coherent look

across a building. The trend for colour is also covered. There is a choice of 28 colours and finishes, including grained and flat textures plus dual colour options. There’s a choice of white, gold, brass, chrome, black and silver handle colours. Available in 24 and 28mm glazing options, triple track door configurations exceed all current thermal efficiency requirements.

Every PatioMaster door is precision made to order in one of PatioMaster’s regional manufacturing centres. The company says that by working with PatioMaster, your customers get the best of both worlds: the reassurance of a well-respected national brand with the quality and reliability of your local business. www.patiomaster.co.uk

WINDOW NEWS JULY AUGUST 2018 53

PRODUCT NEWS

Technical Challenges Of Glass For Megatall Buildings

Burj Khalifa in Dubai – Technical Challenges of Glass for Megatall Buildings. (Photo © Maria Kraynova, Dreamstime.com, GRDPR157)nd Adrian Gale (right)

The surroundings of a building – and, in the case of the Burj Khalifa and the Jeddah Tower, the local desert climate – are important factors to consider.

The surrounding areas of megatall buildings such as the hills and other buildings, actually absorb much of the intense heat during the day but continue to radiate or emit this heat to their surroundings through the night.

Low-emissivity (Low-E) glass helps to reflect this long wave radiation and minimise its transmission. This is why the use of Low-E glass (such as Guardian SunGuard® Neutral 60) is one of the best choices.

The local climate in these hot, humid, desert regions – with daytime temperatures reaching as high as 50°C – pose real challenges for the glass in terms of both stress and deflection, but also potential condensation issues.

Most people don’t realise how popular Low-E glass is in the Middle East and why it should be used. Generally, people think Low-E glass is only used in cold weather climates. However, the concept of blocking and reflecting indirect heat at night and during the daytime is something most people wouldn’t consider.

With megatall buildings, there is always a risk that condensation may appear on the external glass pane (outside). This is due to the temperature difference between the outside of the building (which is very hot and humid during the summer) and the inside temperature (air conditioning).

Using a low-emissivity glass as the internal pane may help to prevent the cold transferring from the inside of the building to the outside glass pane, while heat treatment (fully tempering

54 WINDOW NEWS JULY AUGUST 2018

or heat strengthening) will make the glass up to 5 times stronger to resist extreme wind loads and temperature differences.

The altitude difference between the top and the bottom of a megatall building – and the temperature difference linked to this – can cause glass deflection issues on the insulating glass unit due to the pressure difference.

On the Burj Khalifa project, there was even the challenge of the temperature difference between the production and installation temperatures of the IGUs, which were manufactured in January with a temperature of 26°C, and then installed on site in Dubai in August when the temperature was 48°C. The calculations of stress and deflection of the IGUs enabled our technical experts at Guardian Glass to help define the right glass thicknesses to suit different glass installation heights up and down the building.

Due to the height of megatall buildings, wind forces can be extremely high. Even though the dynamic shape of the building is designed to reduce structural loading due to wind vortex shedding, the glass thickness is very important too. For the Burj Khalifa, the glass façade was designed to withstand wind loads of up to 250 km/hour. As I mentioned earlier, the glass system for the Jeddah Tower is designed to withstand a 2.5 metre radius sway without breakage or leakage.

The thickness of the glass used depends on the height of the building where it is installed.

The heat treatment is also crucial (fully tempering or heat strengthening) as it will make the glass up to 5 times stronger to resist extreme wind loads and temperature differences.

Visit www.guardian.com

PRODUCT NEWS

Saint-Gobain

Building Glass Launches Lacquered

Glass Collection

122 Waterloo Street, Glasgow, was recently completed with Pilkington Suncool™ glazing

Made In Britain: Two More Pilkington Products Manufactured At St Helens Base Pilkington United Kingdom Limited, part of the NSG Group, is manufacturing two more of its solar control products in the UK to shorten lead times for customers, as demand for specialist glazing grows.

Production of both products in the UK comes after a sustained period of growth for solar control products. Pilkington UK has seen sales of its Pilkington Suncool™ range increase by 47 per cent since 2016.

The company has started producing Pilkington Suncool™ 60/31 from its St Helens manufacturing base to serve UK demand for solar control glazing. The product allows 60 per cent light transmittance but only 31 per cent of the sun’s energy in, so windows deliver a bright clear view but reduce excessive heat build-up.

Leo Pyrah, product manager for solar control products at Pilkington UK, said: “Manufacturing these products in St Helens reaffirms our commitment to supporting our customers, and is a result of significant investment in our stateof-the-art off-line coater over the last few years.

Pilkington Suncool™ Silver 50/30 is also set to be manufactured in the UK from September, predominantly for export. The high external reflection gives the product a distinctive silver appearance, which is increasingly popular with US architects. The move aims to satisfy this increased demand with few alternatives currently available on the market.

“Architects and specifiers are increasingly looking for products that combine functionality with aesthetics. We want to provide building design professionals with a wide choice of solar control solutions, particularly while this type of glazing becomes better understood in the industry and more commonplace in the built environment.” pilkington.com/en-GB/uk

The new Saint-Gobain collection of highly durable lacquered glass for stylish interior walls and furniture now comprises 26 colour choices built around five contemporary trends. SGG PLANILAQUE COLOR-IT can be used in residential and commercial applications such as entrance halls, kitchens and bathrooms, as well as furniture including cupboard and wardrobe doors.

Glossy under light, SGG PLANILAQUE COLOR-IT is available in a wide range of colours which co-ordinate well with natural materials such as wood, metal or stone.

The five trends include Cocoon, featuring warm neutral shades such as coffee and satin white whilst cool grey’s, black and silver neutrals compliment the Urban collection. The Pop trend offers a high impact, bold palette of reds and greens; while a touch of elegance is achieved with the Lounge collection of sophisticated intense blues and velvety reds.

The Dolce Vita trend introduces the new pastel range, which is unique in the market, and draws inspiration from subtle and delicate Scandinavian colours including sea green, petal pink and sky blue. saint-gobain-glass.com

WINDOW NEWS JULY AUGUST 2018 55

ON SITE

Senior’s Fenestration Adds Spirit To Glasgow’s New Whisky Distillery Whisky production has returned to the banks of the River Clyde in Glasgow for the first time in 100 years with the completion of the stunning new Clydeside Distillery, which features high performance aluminium curtain walling and commercial doors from Senior Architectural Systems.

Designed by Hypostyle Architects to combine historical character with contemporary architecture, the new distillery is located within a converted pump house and clock tower, which have been sympathetically refurbished to create a visitor centre and café.

As an impressive focal point, the distillery’s two tonne twin copper stills have been showcased within an extensively glazed modern extension that has been created through the use of Senior’s slim profile structurally glazed SF52 aluminium curtain wall system.

Senior’s thermally broken SPW 501 aluminium commercial doors, which are ideally suited to high traffic areas, were also specified and installed by GG Glass & Glazing Glasgow for main contractor McLaughlin & Harvey.

Senior’s SF52 aluminium system features attractive slim

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sightlines and enhanced thermal performance to help boost energy-efficiency. Available as a mullion drained system which removes the need for visible drainage slots, Senior’s SF52 curtain wall can be specified as capped, silicone sealed or as a combination of the two for even greater design flexibility.

Thanks to Senior’s in-house powder coating facility, the SF52 system is also available in an almost unlimited range of colours and finishes.

For more information about Senior, visit www.seniorarchitectural.co.uk

ON SITE

CDW Systems Helps Double Glazing And

Design Specialist With Shopfront Project When double glazing and design experts Thames Valley Windows needed to transform an existing shopfront, they turned to top aluminium specialist CDW Systems for help.

CDW is one of the UK’s longest running aluminium specialists so they were the perfect manufacturer for the Bracknell based firm to call on when they were tasked with updating the Creative Designs Kitchens & Bathrooms shopfront in Fleet, Hampshire.

Paul Schofield, Design Director at Thames Valley Windows, explained: “The team at Creative Designs Kitchens & Bathrooms wanted to remodel the existing shop front to make better use of the space. We wanted to give it a modern look in keeping with Creative Designs and CDW System’s contemporary aluminium windows and commercial door system was perfect to create the desired look.

“Our designer brought the front of the shop forward, in line with the neighbouring shop, which allowed us to incorporate the two existing support posts into the design. We clad the support posts and the shop front in aluminium in RAL 7016 (Anthracite Grey) for a smart, clean, uniform look, inside and out.

The aluminium windows are double glazed, and the aluminium door features a full height bar handle.

“Many of the other shop owners and customers have commented that Creative Designs Kitchens & Bathrooms has the best-looking shopfront on Fleet Road. The standard of service we received from CDW Systems was excellent, and the quality of their products are second to none – we were absolutely delighted with the results.”

CDW System’s commercial aluminium doors have slim, aesthetically pleasing profiles, are low maintenance and easy to install. They are also specifically designed for

heavy usage, suitable for automatic swing or sliding operation, and supplied fully fabricated and assembled with all hardware fitted.

The link-up with Thames Valley Windows provided CDW Systems with a chance to go back to their roots, as Jerry Webb, Chairman of CDW Systems, explained: “The commercial door system that was used is a core product that CDW Systems as a company was built on and it is still available as part of our range today.

“We are delighted to hear that Thames Valley Windows have benefitted from our range of high performance, quality aluminium products. The shopfront looks very impressive and Thames Valley Windows have done a wonderful job.”

CDW has a suite of aluminium products including the Reynaers aluminium sliding folding doors and lift and slide patio doors, which are proving particularly popular. CDW Systems has recently added the innovative Smart VS 600 vertical sliding window to its product range to provide customers with even more choice. www.cdwsystems.co.uk

WINDOW NEWS JULY AUGUST 2018 57

ON SITE

Sevendials

Stuns In The Cheshire Countryside

Situated in the rural countryside village of Mottram St Andrew, Cheshire, Sevendials is a private contemporary residence project. It utilises an array of innovative products from leading aluminium suppliers Reynaers and Cheshire-based Altitude Aluminium, which installed the stunning aluminium windows and doors on this beautiful build.

The contemporary living space is set across more than 600m2 including a full leisure suite with guest accommodation. Situated at the head of a gently sloping valley and immersed in mature greenery including Oak and Birch trees, the modern house boasts views across Cheshire towards Snowdonia and North Wales.

TheCAVE architecture + design studio was selected to design the project due to its vast luxury private residual property portfolio.

TheCAVE was invited to stay in the bungalow that was previously on the site for three months before the project commenced to gain a profound knowledge of the path of sunlight, views and landscape

58 WINDOW NEWS JULY AUGUST 2018

ON SITE before plans were finalised.

The Sevendials dwelling beautifully projects the impact of Reynaers’ Hi-Finity sliding door system.

Each panel of glazing spans the full height of the building across two floors, creating an impactful facade. Despite their minimal visual sightlines, the Hi-Finity sliding doors durability and strength allows for up to 750kg of weight per sliding door leaf. Fixed panes can weigh up to 1200kg.

To further advance the functionality of the property, Reynaers’ CS 77 Tilt and Turn systems were installed alongside the Hi-Finity range. Depending on the position of the handle, the CS 77 Tilt and Turn windows open either from the bottom hinge allowing an opening for ventilation or from the side hinge, opening in full.

Whilst the façade at the front of the building uses minimal glass to enhance privacy and security, the rear of the building is where Reynaers’ products come to life. The ‘L’ shape plan embraces the views to the West, allowing the large panes of glass to engulf the sunset as it descends. The orientation of the project also ensures natural light bathes all interior scopes throughout the full 12 months of the year.

Rebecca Cope, Marketing Manager at Reynaers, comments: ‘‘Sevendials is a stunning example of our beautiful windows and doors, we are extremely proud to add this to our portfolio of world class residential properties.’’

Wayne Little, Operations Director at Altitude Aluminium, said: “We know how important it is to have excellent products designed to stand up to the worst of the British weather. We often install Reynaers’ products because they not only look fantastic, but tick all the boxes for the latest trends of huge areas of glass, without compromising on comfort, security and warmth.” www.reynaers.co.uk

Scarborough College

Gets A Residence Listing

Residence 9 windows, part of The Residence Collection, have been specified on a listed building refurbishment project at Scarborough College in North Yorkshire, having been approved by planners at Scarborough Local Council and these will be installed over the course of several phases.

Mark Catchpole, sales director at SWC Trade Frames commented: ‘We enjoy commercial contracts, particularly those in our own town.

R9 was the obvious, arguably the only choice for the project given the sensitive nature of this listed building and we’re delighted to be part of the project.’

Scarborough College is an independent day and boarding school for boys and girls aged 3 to 18 years and has been providing boarding and day education in Scarborough for nearly 120 years.

Given the current state of some of the windows at the school, the decision was made by governors to replace all the glazing and roof as part of a large investment programme.

His thoughts were echoed by Richard Kirby, managing director of Centurion Windows: ‘This is a wonderful project and fulfilled by local companies with a great reputation. R9 is the ultimate window for listed buildings and went through planning with ease and we look forward to completing the remaining phases in due course.’

Local companies have all been employed on the project that involved the manufacture of the grained white, mechanically jointed Residence 9 (R9) windows featuring Georgian bars and monkey tail handles by SWC Trade Frames and installed by Centurion Windows, both Scarborough based companies. With around 150 windows in total, this is one of the larger projects for The Residence Collection, which is being carried out in several phases so as to minimise any disruption with the school.

Sarah Hitchings, sales and marketing director of The Residence Collection concluded: ‘We’re thrilled to be part of this refurbishment project on a listed building, fully proving that R9 is the ultimate heritage casement window and one that’s valued by planners. We’ve even got marketing support materials to help our customers with projects in conservations areas and for these types of buildings, for what was once the domain of timber only. We’re now actively helping to break this way of thinking with considerable success.’centurion windowsscarborough.co.uk

WINDOW NEWS JULY AUGUST 2018 59

ON SITE

Astraseal Supports Barker And Cresswell Glass With Stunning New-Build Project When installation business Barker and Cresswell Glass needed large-span glazing products for a new-build development, they immediately turned to Astraseal for help.

The experienced trade and commercial fabricator partnered with Barker and Cresswell Glass to help create a stunning installation.

The property in Hertfordshire benefitted from Astraseal’s large span glazing products, including a 7.5m Visoglide Door and EcoFutural tilt and turn windows, both designed by Smart. The products were customised with RAL 9001, a cream colour and one of 150 shades in the RAL range of colours offered by Astra-

seal.

Visoglide Plus offers the contemporary styling and robust performance associated with Smart whilst delivering superior thermal performance. Profiles have also been designed to improve both strength and weather resistance.

The system is also suitable for use with auto slide opening mechanisms.

The EcoFutural tilt turn is part of a versatile range of high-performance windows that utilise Smart’s chambered polyamide thermal break technology, which creates a barrier between the cold air outside and the warm air inside.

Based in Naezing, Waltham Ab-

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bey, Barker and Cresswell Glass operates throughout the Essex area and the company has been a regular Astraseal customer for 25 years.

Gary Barker, Managing Director of Barker and Cresswell Glass, comments: “Over two and half decades, the standard of service we have received from Astraseal has never been anything less than excellent and they delivered once again on this project.

“In this instance, we were working on a high-end project that required an extra-special, modern product. We wanted a dynamic residential sliding door that maximises light and provides stunning, unimpeded, views and the Visoglide was perfect.

“We were delighted with the results. The quality of Astraseal’s products are second to none and with their support, we have been able to take on much more complex jobs than we would have been able to manage on our own. www.astraseal.co.uk

ON SITE

Spectus Credentials Secure New Build

Contract With EYG Commercial

Long-standing Spectus fabricator, EYG Commercial, have recently completed a new build affordable living rental project with Hull City Council. The contract involved the installation of 40 casement windows and 14 composite doors in seven new two-bedroom bungalows built to the Lifetime Homes Standard.

The seven new bungalows have been built on land in Shannon Road, Longhill and have been designed to provide flexible living space for carers to stay at the bungalows and provide long term care to older tenants. The contract to manufacture and install the windows and doors was secured

by EYG Commercial who held all the necessary credentials for the project and commercial expertise.

This new project needed a modern contemporary look to its window

and door products. As such the 40 casements windows were manufactured in anthracite grey on white using the popular Spectus Elite 70 window system. Nicola Arnott, Marketing Manager of EYG Commercial said: “We have partnered with Spectus for many years and the quality of the Elite 70 system ticks all the boxes for us in terms of quality, commercial-acceptance and flexibility. We were awarded the contract as not only do we offer the commercial credentials required for the job, but our products are both PAS24 and Secure by Design compliant as standard which was the winning factor for the contactor.”

successfully completing a job of this type on time and on budget is always something to celebrate.

The anthracite grey on white windows offer a modern, contemporary feel to the bungalows and we are delighted they chose this colour option. It was a worthwhile project to undertake and a huge team effort by all parties to ensure the bungalows were completed to the exacting standards on time.”

Established in 1971, EYG Commercial is a well-respected leader in the design, manufacture and installation of commercial windows, doors and curtain walling projects.

They have partnered with Spectus since 2003 and manufacture the Elite 70 system from their impressive fabrication plant in Kingston upon Hull.

The EYG Commercial installation team completed the six month project on time and are justifiably proud of the finished result. Nicola comments: “We work hard to ensure that every job runs smoothly www.spectus.co.uk and this was no exception. But

WINDOW NEWS JULY AUGUST 2018 61

MARKETING

REHAU Opens The Door To Better Marketing Opportunities REHAU has launched its 360 Customer Marketing Website, an online resource where authorised installers, fabricators and distributors can access the company’s latest marketing and promotional materials to help them promote REHAU windows and doors to their customers.

On the website, users will find marketing materials, images, point of sale, trade and end-user brochures and for fabricators technical literature. The content will be updated regularly, so users always have access to the most up-to-date literature the company produces. Users will be notified by email when new content is uploaded to the website, to ensure they don’t miss out.

By popular request, some of the brochures and other promotional items can also be personalised. This service will initially be restricted to sales literature, but there are plans to grow this side of the website in the future to include other items.

As well as the marketing literature, the website also showcases a range of REHAU promotional items on offer including literature stands, window sample bags, pull up banners, mats, clocks, stickers and other promotional goodies.

All of the resources can be downloaded or purchased directly from the site and orders placed before 3PM for stocked products are dispatched within 24 hours, making the whole pro-

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cess streamlined and extremely time-efficient.

Irene Smith, Marketing Communications Manager at REHAU, said: “In the past, we didn’t have anywhere where our customers could browse the full range of marketing literature and promotional items we design for them and they had to call into our sales office to enquire. With the 360 Marketing Portal, we have our complete collection uploaded to one, simple-to-navigate website where personalisation and ordering couldn’t be easier.

It’s a worthwhile investment for us, giving our customers the tools they need to sell REHAU products to their customers.”

For access details visit REHAU360performance.com/ContactUs

MARKETING

Liniar’s Digital Focus Set To

Gather Momentum

ing Manager with responsibility for the full digital spectrum, from strategy and campaign to analysis.

Simone’s background was in the IT sector for retail clients and an agency role looking after a wide range of clients, so she is ideally placed to help meet Liniar’s digital goals.

“I’m really excited about my new role,” said Simone. “I love the team and there’s such a friendly vibe throughout the whole company.

“The refresh of the Liniar website has been a fantastic project to get stuck into since starting here and I’m sure people will be impressed with the results.”

2018 sees Liniar celebrating 10 years of window innovation – and with the recent revamp of its website, the appointment of a Digital Marketing Manager and the launch of an innovative customer initiative, things are as busy as ever at Liniar HQ. The latest redesign has been undertaken to ensure the systems company continues to enhance the visitor experience as its digital presence grows.

With fresh new page designs, a simpler navigation process, SEO and content enhancements, the modifications ensure the Liniar website operates to the stringent standards expected from the ‘mobile first’ generation – across all devices.

This included a process of mobile testing to carry out user interface and user experience developments, as well as adjustments to the desktop version of the site to ensure simple and efficient usability is kept consistent across platforms.

“The public perception of our brand is critical to us, and our website is probably the most

Sue comments: “Having Simone on board will help to strengthen our already effective digital channels and enable us to reach out to more contacts at the right time. She’s already proving her value and we’re excited to welcome her to the Liniar team!”

Simone Sangha, Digital Marketing Manager

visible example of how we communicate with customers, installers and consumers,” explained Sue Davenport, Liniar’s Marketing Director.

“Even though we were happy with our website and its performance, we always strive for perfection – just as we do with our product range. For example, we know that more than 50% of our website visitors are now using mobile devices, so it’s even more critical for them to be able to move around the site easily to find the information they need.

Joining the Liniar team just in time to assist with the website refresh, Simone Sangha has been appointed Digital Market-

Customers have certainly been impressed with another recent initiative that provides them with the opportunity to customise Liniar’s wide range of marketing literature.

Launched earlier this year, Web2Print allows Liniar customers to add their own logos and contact details onto Liniar brochures without the need for special software or any design skills.

“We’ve had a superb response to Web2Print,” said Sue. “It’s simple to use and means that Liniar fabricators, as well as their installer customers, can personalise literature that we’ve already designed and have them delivered direct from the printer.”

To see the new-look website go to www.liniar.co.uk WINDOW NEWS JULY AUGUST 2018 63

MARKETING

Stedek’s

Stylish New Site

Stedek’s quest for fabrication excellence continues with the launch of a stylish new website.

The respected firm’s new site serves as a stylish showcase of its extensive product range, including PVC-u windows from Swish, and all three models in DW3’s game-changing Residence Collection.

Fully optimised for display on mobile devices, and brimming with the kind of clear, engaging content that Google rewards with high search rankings, the new site has been designed to provide the company and its customers with a highly effective sales tool.

But the products aren’t its only focus, as Sales Director Richard Hammond explains.

“Stedek isn’t your average fabricator, and that’s something we wanted the new site to get across.

Some companies are all about constant growth at any cost. Our ethos couldn’t be more different.

New Carl F Direct

Web Site

An enhanced, mobile friendly Web site for Carl F direct offers rapid product search functionality and customer access to detailed account information.

The on-line shop, which is part of the Carl F Groupco organisation, features over 1,500 professional on-site tools and accessories for the glazing sector and other building industries. The Web based service includes hand/power tools, measuring/maintenance products, health & safety equipment, clothing/footwear and ladders.

Launched in 2007, Carl F direct has attracted many major brands including Apache, DeWalt, Glazpart, Rapierstar “We want to build a world-class business the right way by providing and Wera. Designed to offer an alternative to trade counters, sensational products and outand targeted specifically at standing customer service. industry users, www.stedek.co.uk 64 WINDOW NEWS JULY AUGUST 2018

Carl F direct provides an extensive range of products and ancillary items such as workwear.

The service provides competitive pricing, regular offers and next day delivery for stocked items.

The upgraded, product focussed Web design enables users to filter their search easily and quickly by price, size, manufacturer, colour or type.

After registration on the new site, customers are provided with comprehensive account data enabling access to their order history. Other feature enhancements to the Carl F direct Web site include the ability to view availability and product details plus adding to a wish list, downloading product information and sharing on social sites.

Visit www.carlfdirect.co.uk

MARKETING

A Window Into The World Of Dessian Dessian has launched a fresh new website – www.dessian.co.uk – with integrated video content to bring its people, its production and its high quality end products to life like never before.

Based in Belfast, with a second office and factory in Cumbernauld, the window and door fabricator has been making REHAU profiles for UK and Irish trade customers for more than 30 years. Specialising in the TOTAL70 (70mm) and REHAU Tritec (60mm) window systems, Dessian has developed a product range which offers customers a variety of frames to deliver on both efficiency and aesthetic appeal.

Understanding that online interactions are very often a customer’s first port of call, Dessian has revamped its website to ensure that the first impression is a good one.

Embedded video content gives

Nigel Bothwell, Managing Director, said: “The website gives the company a fresh new look which really showcases our strengths – namely our production experience and the way we support our customers.

With the engaging video content, users can look through a virtual online window and see how we operate and the care and attention which goes into every frame, door and conservatory.

“Our existing customers will really benefit from the new log in area, which puts everything they need in one place to make things a little easier for them when looking for information or support.”

a flavour of the Belfast production facility, while a new platform and SEO capability ensures the website is easier to find in online searches. Dessian has ensured that the website is also GDPR compliant, in terms of its cookie use.

One great new feature of the website for existing customers is the ‘customer log in area’ where trade partners can access marketing resources, certificates, technical specifications, energy calculators and guides. They can also find training notes for the company’s Satellite business software.

Declan Coulter, Divisional Sales Manager from REHAU said: “Having a strong online presence is essential in today’s fenestration market to set out your stall and differentiate you from other providers.

With its new online offer, Dessian is setting out a very impressive stall, which really draws you in and provides an apt showcase of the REHAU products they offer and how they are made. We wish them all the best with the launch.” www.dessian.co.uk

GJB Window Systems New Website Goes Live With clear ambitions to take their business to the next level, GJB Window Systems, one of the UK’s largest Eurocell fabricators, have stepped up their online presence with the launch of their brand-new website www.gjb.co.uk.

The smart website showcases GJB’s full range of window and door products from leading manufacturers including Eurocell, RAUM aluminium, Timeless and the Residence Collection, as well as the latest news and developments from GJB. It also includes an online portal for customers to access the firms renowned marketing support through

timing was right for us to launch our brand-new website to showcase our ever-expanding product range.

Make It Yours, to help installers win more business.

Roy Frost, Managing Director of GJB Holdings, is absolutely delighted with the new online presence and is sure that it will help drive GJB Window Systems into a new era of success.

Roy said: “After a hectic, but successful, 12 months, we thought the

“The new website is easy to use, easy to navigate and provides a great resource for both existing and potential customers to see why we are one of the leading trade fabricators in the business.”

The new website comes hot on the heels of a number of new products that the Essex firm has invested in, including Timeless, an impressive new flush sash system, a new aluminium range and the recently introduced Residence Collection. www.gjb.co.uk

WINDOW NEWS JULY AUGUST 2018 65

MARKETING

Marketing Matters With Epwin Window Systems Epwin Window Systems says it is able to deliver industry-leading marketing support to its customers. Gerald Allen, Marketing Manager at Epwin Window Systems, says: “Our three system brands, Profile 22, Spectus and Swish all offer powerful marketing support for both online and offline platforms. When you add the support that’s part of Excellence as Standard too, it means Epwin Window Systems’ brands have a compelling marketing support offering.”

Whether you choose to partner with Profile 22, Spectus or Swish, you’ll benefit from a high level of proactive marketing support that can only be delivered by one of the biggest names in the industry.

Online support comes in the form of comprehensive websites that raise awareness, stimulate inter-

est and provide lead generation opportunities for fabricators and installers alike. Businesses that would like a professional web presence of their own can benefit from bespoke website design packages.

Plus to help them make the most of the digital world, there are digital marketing support packages to do just that.

For offline marketing, businesses can access everything from end user-focused literature to van vinyls and clothing. There are off-the-shelf materials that can be co-branded and bespoke solutions are available from Epwin Window Systems’ internal design studio too. Gerald said: “Our inhouse studio offers a complete service for our customers looking for bespoke marketing material. Our graphics team project manage each piece of marketing collateral to include

66 WINDOW NEWS JULY AUGUST 2018

design, copywriting and photography to deliver high-end marketing material direct to the customer. In short, we take care of their marketing needs to allow our customers to concentrate on their fabrication business.”

There’s another level of support available when businesses join Excellence as Standard, the membership programme designed to drive standards in the industry.

This includes Excellence as Standard-focused marketing literature and bespoke and off-the-shelf retail showroom support packages.

Gerald concludes: “The right marketing support has the ability to add real value to a fabricator’s business and equip them for growth. That’s exactly what you get with Epwin Window Systems.” www.profile22.co.uk www.spectus.co.uk www.swishwindows.co.uk www.excellenceas.co.uk/trade/

MARKETING

GGF Launches Updated Fire Resistant Glazing Guide Insight Data At

Your Assistance

With GDPR

Survival Guides The Glass and Glazing Federation (GGF) Fire-Resistant Glazing Group (FRGG) has released a revised version of its fire-resistant glazing best practice guide, timing the launch to coincide with the GGF’s presence at this year’s FIREX International exhibition last week at ExCel London.

The Guide to Best Practice in the Specification and Use of Fire-Resistant Glazed Systems covers how Fire-Resistant Glazing systems are used to control the spread of fire and smoke, which allows enough time for a safe escape, as well as safe access for fire safety services.

Now in its fourth edition, the most recent revision tracks changes in legislation and incorporates updates in line with constant product development undertaken by the construction industry.

Adrian Blaydon, GGF Technical Officer and Secretary of the (FRGG) explained, “This Guide is an important document for the construction industry and offers comprehensive knowledge of Fire-Resistant Glazing. In addition, the Guide addresses the performance levels of Fire-Resistant Glazing, and how it is vital to combine the appropriate materials alongside the correct

installation method to certify a Fire-Resisting performance.”

The Best Practice Guide is closely associated with Approved Document B for Fire Safety (one of a series of documents that offer a route to building regulation compliance over a range of subjects) which, following the tragic incident at Grenfell Tower in 2017, is currently the focus of the glazing sector. Fire safety has been brought to the fore in the national agenda, and the FRGG remains committed to providing the best industry guidance to protect people from fire and the effects of fire. Fire-Resistant Glazing is critical for safety because it physically separates people and valuable objects from flames, smoke, heat and other products of combustion.

Steve Rice, GGF Director of Technical Affairs added, “GGF Members and the industry have contributed to this Guide – from glass suppliers, system fabricators, certifiers and installers. It is very positive that so many are so passionate about fire safety.”

Download a free PDF version of the guide here:www.ggf.org.uk/publications/fire-resistant-glazing or to purchase a print copy visit the GGF Shop shop.ggfmembers.com

With much confusion and mis-information surrounding GDPR – the new wide-spanning European data regulations which are now in effect, industry data specialist Insight Data has created a comprehensive GDPR Survival Guide.

The in-depth guide – which is free to download from the Insight Data website, provides a complete explanation and overview of what GDPR is and what it means for businesses. The booklet aims to disprove the myths being used by ‘consultants’ to scare business owners, providing full information on the many legal grounds for data processing, the connotations for email marketing and a complete GDPR glossary.

The new GDPR Survival Guide is one of many resources available from Insight Data’s dedicated GDPR section on their website which includes a GDPR Flow Chart, Frequently Asked Questions and Insight Data’s transparent privacy statement.

To download your free copy of Insight Data’s comprehensive GDPR Survival Guide, visit the GDPR Downloads page of the Insight Data website. www.insightdata.co.uk

WINDOW NEWS JULY AUGUST 2018 67

AWARDS

New Covent Garden Market Shortlisted For London

Construction Awards

New Covent Garden Market has been shortlisted for the prestigious Architectural Design of the Year category of the London Construction Awards 2018.

This award will celebrate projects that have been designed in such a way, in order to be sympathetic to the environment & surroundings, functional for purpose, and innovative in style.

The market which opened last year, is the largest is wholesale fruit, vegetable, and flower market in the United Kingdom.

Bennett Architectural was appointed by VINCI Construction to provide a full vertical envelope façade system constructed from Kawneer’s AA110 curtain walling system.

Lionel Grant, Managing Director at Bennett Architectural commented, “Two of the big challenges on New Covent Garden Market were meeting the thermal and solar gains presented. Meeting these requirements aided the client in achieving the overall performance of the structure.

The London Construction Awards 2018 take place on 23rd October at the Royal Garden Hotel in Kensington. www.baasl.co.uk

Frame Fast UK Named Double Finalist in Top Business Awards Frame Fast UK has been named as a double finalist in the East Midlands Chamber Derbyshire Business Awards for 2018.

The awards have been designed to celebrate the success of businesses across Derbyshire, and window and door fabricator, Frame Fast has made the shortlist in two categories, Manufacturer of the Year and Entrepreneur of the Year for founder and director, Paul Brighouse.

“It’s fantastic to have our achievements recognised in our home county,” says Nigel Leivers, Director at Frame Fast.

“The past year has been great, with investment in more factory space and machinery. We have also seen our glass production grow since its introduction to our manufacturing unit over five years ago. Today we manufacture more than 1,300 insulated glass units per week.

68 WINDOW NEWS JULY AUGUST 2018

“We look forward to celebrating Paul’s brilliant entrepreneurship, and fingers crossed he wins the well-deserved Entrepreneur of the Year award as a testament to his hard work and Frame Fast’s success.”

Frame Fast has enjoyed a record year in 2018, and exciting times are ahead, with fast turnaround times, more support for installers with Frame Fast for Fitters, and a focus on supplying the best quality products to customers.

Nigel adds: “As winners of the Manufacturer of the Year award in 2017, the whole team at Frame Fast is hoping for a second win this year.”

Winners of the East Midlands Chamber Derbyshire Business Awards will be announced at a glittering ceremony which will be hosted at Pride Park Stadium on 7 September.

AWARDS

AluK’s HQ Named Workplace Design Of The Year

It’s not just staff and customers who have been impressed

by AluK’s new headquarters in Chepstow, it has just been named Workplace Design of the Year at the Insider Wales Property Awards.

This was a new category at the awards, introduced to celebrate the growing number of innovative,

high quality office and workplace fit outs and refurbishments taking place in Wales.

The new 350,000 sq ft AluK facility actually represented the largest single investment in a manufacturing facility in Wales last year, and the judges particularly liked the new façade, innovative paint line,

maximised natural light, break out spaces and more efficient factory layout.

Managing Director Russell Yates was understandably delighted: “We worked incredibly hard with Rio Architects to realise our vision at Chepstow and it’s an honour to have all the time, investment and effort of everyone involved recognised in this way. Rio Architects did a wonderful job on our new home, and the award is certainly very well deserved.”

AluK’s move to Chepstow was a key part of its commitment to boost production capacity, support innovations in product design, showcase products and provide additional warehousing and office space.

Now housing the AluK Academy as well as the second AluK Design Studio, the new facility is proving popular with customers as well as with the AluK team. aluk.co.uk

NHIC Annual Awards To Be Supported

By GGF Group port our Members who are motivated and delivering excellence as well as welcoming them to take part in this prestigious awards ceremony.”

The Glass and Glazing Federation (GGF) Group is delighted to be supporting the 44th National Home Improvement Council (NHIC) Awards, taking place on 22nd November at One Whitehall Place, London.

The NHIC Awards recognise achievement in UK housing and have been held every year since 1974. Since their inception they have grown to become the premier event celebrating the home im-

GGF subsidiary companies will also be representing the NHIC at its annual awards ceremony.

provement sector.

For the first time, this year’s awards ceremony will feature The George Clarke Medal celebrating the UK’s best architect-designed home refurbishment, conversion or renovation scheme.

Entries are now sought from across the spectrum of housing modernisation projects and associated activities. Entry for each award is free and the closing date for submissions is 12 October 2018.

James Lee, Director of GGF Group Marketing and Communications, commented, “As a Member of the NHIC we look forward to attending the awards. We are proud to sup-

To find out more about the NHIC Annual Awards please visit nhic.org.uk/awards or to enter the Awards nhic.org. uk/2018-awards-application

WINDOW NEWS JULY AUGUST 2018 69

TRAINING & DEVELOPMENT

New Milwood Group Training Academy Helps 50 Installers Break Into Outdoor Living growing market. Plus, it means installers can save both time and money on site thanks to experience with every Milwood system.”

“Extending our offering and maximising our service is all part of our commitment to do everything we can for our customers to help them confidently enter and win new business in the outdoor living market,” explains Mark. “The academy alone has been a £40,000+ investment but it’s been a worthwhile endeavour as it has allowed us to create the perfect platform to prepare our customers to successfully sell and install our premium aluminium verandas.” www.milwoodgroup.com Well-respected outdoor living specialists the Milwood Group are celebrating the successes of their new Training Academy as it reaches 50 graduates – just three months after opening.

Based at the Kent-firm’s centrally-located distribution centre in Leicestershire, the training academy allows newly-appointed trade partners and their installation teams to access indepth product and installation training direct from the manufacturer. The free service covers Milwood’s complete range of aluminium verandas, canopies, carports and glass rooms, and is designed to help customers install and sell verandas with confidence.

“Whilst we design our product range to be as simple as possible to install, for those who are new to the market it can of course be daunting. That’s where our training academy comes in and it’s fantastic to see it’s been such a resounding success,” comments Mark Wood, Managing Director of the Milwood Group.

“The new academy has become an integral part of our onboarding process for new trade partners and compulsory for customers to complete before they receive their first order. Not only does this ensure our high standards are kept but installers are in the best possible position to confidently enter this

70 WINDOW NEWS JULY AUGUST 2018

TRAINING & DEVELOPMENT

more useful time saving Praise For Group Training Sessions At lots techniques, including shortcuts

BM Aluminium

BM Aluminium’s group training sessions are proving increasingly popular with customers who want to make the most of their investments in its LogiKal software programme.

The company has a dedicated training area at its Tewkesbury headquarters where customers can book key members of staff onto cost effective group sessions, rather than having to pay for a BM Aluminium trainer to visit them individually.

Two of the design team from commercial aluminium specialists Polar NE took advantage of this option recently and reported that they learned more than enough during their day at Tewkesbury to easily justify the time and money spent.

Danielle McGrath and Keir McGill had been using LogiKal for around 3 years before the session, having completed all of their training up to that point

using on-line tutorials. Whilst they were happy with how the software was improving their design and processing efficiency at Polar NE, they felt that it could be doing even more for them.

Perry Mace, BM Aluminium’s Technical Implementation Manager, is responsible for the LogiKal training sessions and encourages everyone who books onto one to make a list of their objectives beforehand so that he can tailor the content each time.

in how they link with Polar’s new CNC machine and how to set up an AutoCAD plug-in.

Danielle said: “It was really useful to go down to Tewkesbury for a dedicated training day, away from all the usual office distractions. We covered everything we wanted and more. Perry was so thorough and clear that it’s been really easy for us to share all our new knowledge with the rest of the group since we got back. We also know now how we could take LogiKal even further into the business in the future, and it has given us a great insight into some exciting future options.”

For Danielle and Keir, their key objectives were to learn how to set up position libraries within LogiKal rather than having to input the details manually each time, and how to input prices so that there is no need to keep these in a separate spreadsheet.

BM Aluminium offers regular group training sessions on LogiKal for up to 4 individuals at a time, each lasting 5 hours with plenty of breaks for coffee and lunch. LogiKal users can register their interest via email: training@bmaluminium.co.uk or via Twitter @BMAluminium.

Not only did they cover both these topics during the session, but Perry also demonstrated

Further information is at www.bmaluminium.co.uk and at www.polarne.co.uk

WINDOW NEWS JULY AUGUST 2018 71

CHARITY

Karen Boosts ME Awareness

And Funding With Tough Triple Challenge

Kestrel Turns Out In Force

For Charity

Golf Day

A short time ago in a golf club not too far away… Kestrel staff teed off at a charity tournament in aid of three children’s charities.

The ‘force’ was strong, with almost 200 golfers raising £10,000 at the golf day and evening dinner organised by Norfolk-based DMD Installations.

The personal experience of living with ME (Myalgic Encephalomyelitis) has driven Rapierstar’s Karen Avery to complete a trio of tough physical challenges over a fourmonth period to raise funds for a leading charity dedicated to helping those with the chronic longterm condition, Action for ME. Karen, who heads up the accounts team at Rapierstar, has already successfully completed her first two challenges – the Manchester 10K Great North Run and the Wilmslow Half Marathon – and is now preparing for a demanding 24.5 mile walk to scale the three Yorkshire Peaks in August.

Wholeheartedly supported by everyone at Rapierstar, friends, family and her network of customers and suppliers, Karen decided to undertake these three physically demanding challenges to help raise money to support the work of Action for ME, and also to raise awareness of this often misunderstood condition.

Held on May 4, better known as Star Wars day, Sprowston Manor Marriott Hotel and Country Club in Norwich welcomed stormtroopers and droids to the course as ME is a long-term (chronic), fluctumore than 30 teams competed. ating, neurological condition that causes symptoms affecting many This was the third annual charity body systems, more commonly tournament organised by DMD In- the nervous and immune systems. stallations, which has now raised It affects an estimated 250,000 a total in excess of £30,000. people in the UK, and around 17 million people worldwide, with The proceeds were donated to symptoms typically being debilitatGreat Ormond Street Hospital, ing pain and fatigue, plus a range children’s charity The Stanley of other symptoms associated McLean Trust and East Anglia’s with post-exertional malaise and Children’s Hospice. the body’s inability to recover after expending even small amounts of Steve Bowden, national sales energy. manager of DMD Installations, which specialises in large comKaren says: “Having suffered from mercial roofline projects, said: ME myself for a number of years, “We are very grateful to Kestrel for I know how hard it can be to live supporting us again this year in with. When I should have been what was undoubtedly the bigout on the town with my mates in gest and most successful tourna- my 20s, I was suffering from this ment so far. illness after having glandular fever.

72 WINDOW NEWS JULY AUGUST 2018

I just didn’t get better. I wasn’t able to stand up for more than a few seconds, with no energy to move about the house never mind the outdoors. It makes you feel absolutely awful all the time.

“You don’t so much live but exist with this illness, and it takes a long time to learn to live with it. Having support is extremely important as you do not have the energy to fight your corner, which is why Action for ME have been so important to me. Getting through a day is hard enough but if you are alone without a support network with this illness it must be hell. That’s why I’m completing this mammoth triple fundraising challenge!”

Action for ME works to empower people with ME to fulfil their potential and secure the care and support they need, while working towards a greater understanding of the illness and ultimately a cure.

One of their key objectives, like Karen’s, is to end the ignorance, injustice and neglect experienced by people with ME, by meeting need now to improve the lives of children, adults and families with ME while taking action to secure change for the future.

If you would like to support Karen’s fundraising efforts and the work of Action for ME, please visit www. justgiving.com/fundraising/karen-avery5 to donate.

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