Window News November / December 2018

GGF Responds To Safeglaze Closure 6

Ahead Of The Curve With Force 8 42

Planitherm Network’s Quiet Success 56

WINDOW NEWS NOVEMBER / DECEMBER 2018 1

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WINDOWNEWS

CONTENTS WINDOW NEWS

W INDOWNEWS THE LATEST INDUSTRY NEWS

TRADE NEWS 4 VIEWPOINT 24

NEWS W INDOW INDUSTRY DIRECTORY

INDUSTRY INSIGHT 30 DEAR GERALD 34

WINDOW

PEOPLE 36 DOOR SYSTEMS 42

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PRODUCT NEWS 48 THE LATEST INDUSTRY NEWS

MACHINERY 58 ON-SITE 60

W INDOWNEWS THE LATEST INDUSTRY NEWS

W INDOWNEW W INDOWNEW W INDOWNEW

THE LATEST INDUSTRY N

THE LATEST INDUSTRY N

THE LATEST INDUSTRY N

MARKETING 68 EVENTS 74

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CHARITY 76 Click to go back to

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Cover picture. installation of REHAU windows andNEWS doors THE LATEST INDUSTRY in a luxury houseboat in Belfast, read more on page 60.

WINDOW NEWS NOVEMBER / DECEMBER 2018 3

TRADE NEWS

Armstrong Watson

Secures Sale of SafeGlaze UK

Order Book To Warmseal No Deal Brexit

A Danger To Jobs,

Growth And

The Economy

Responding to the release of the Department for Exiting the European Union (DEXEU) assessment of the economic impact of Brexit, Federation of Small Businesses (FSB) National Chairman Mike Cherry, said: “These figures paint a stark picture of the impact a no deal Brexit will have on the economy and suggest what many have been warning about.

“Put simply, a chaotic no deal Brexit will damage jobs, cut growth and hurt the economy. This cliff edge will disproportionately be felt by our smaller businesses that do not have the same capacity or resources as big businesses to make adequate contingency plans to soften the impact of this scenario or to deal with the costs of suddenly trading on the basis of WTO rules from April 2019 and having to complete customs declarations.

“With only one in seven small firms planning for this extreme outcome, it represents a clear and present threat. With time ticking ever faster, our smaller businesses need support and advice to start planning.

The Government can help with this by following the lead of Ireland and Netherlands and issuing Brexit advice vouchers or considering other forms of financial and non-financial support that small firms can use to help prepare.” www.fsb.org.uk

The following statement has been taken from the Armstrong Watson website: Further to the appointment of Robert Adamson, Mike Kienlen and Mark Ranson as Joint Administrators of Niamac Developments Limited (formerly trading as SafeGlaze UK) on 30 October 2018, the Joint Administrators are pleased to announce that they have agreed a sale of the order book to Warmseal Newcastle Limited (“Warmseal”).

Warmseal have been a household name and market leader in the North East for around 26 years.

Discussing the sale, Robert Adamson said,

4 WINDOW NEWS NOVEMBER / DECEMBER 2018

“This deal will ensure that customers of the Company, the majority of whom have paid a deposit without having any reassurance that work will be done, will now have the opportunity to have the work they ordered completed by Warmseal.”

Steve Miller, Director of Warmseal, said, “We are delighted to confirm we have acquired the order book that existed at the time Niamac Developments Ltd went into administration. This news should reassure customers that have placed orders and we will be making contact with them as a matter of priority to discuss and book in their installations.”

TRADE NEWS

Housebuilding Over £2 Billion In October

collapse of Carillion. Infrastructure, traditionally one of the two largest sectors alongside residential, saw an increase in contract value by 6.9 per cent taking its monthly total to £1.3 billion. However commercial & retail, hotel, leisure & sport, industrial and education construction sectors all saw decreases across the month.

The latest edition of the Economic & Construction Market Review from industry analysts Barbour ABI highlights levels of construction contract values awarded across Great Britain. The largest project in October was the £350 million Keadby 2 Power Station (see figure 1.1), over three times the value of the second largest project on the month. With three of the top five largest projects in October based

Commenting on the figures, Michael Dall, Lead Economist at Barbour ABI, said: “There is no doubt that the strength of housebuilding is substantially helping improve the overall figures for the construction industry. With a shortage of homes across Great Britain and an influx of buyers helped by schemes such as help-to-buy has propelled the sector and kept developers busy to keep up increasing expectations to build more homes. Nevertheless, as Brexit continues to be discussed and negotiated, the lack of clarity on the matter for the remaining sectors seems to have influenced the total amount and value of contracts.”

Contracts Worth The value of new construction contracts in October reached £5.4 billion, a 3.8 per cent decrease compared to September, as housebuilding continues to prop up the industry with £2 billion worth of contract value.

in London, this greatly helped the capital account for the largest share of contracts awarded within the month, with a total of 17.2 per cent, followed by the North West and Yorkshire & Humberside with 16.6 and 16.1 per cent respectively.

Across the construction sector in October, medical and health projects reached £250 million, its best month statistically for more than two years and a 230 per cent increase on September. 91 per cent of these projects were for public hospitals, such as the £90 million contract awarded to Laing O’Rourke to finish the Royal Liverpool Hospital redevelopment after the

WINDOW NEWS NOVEMBER / DECEMBER 2018 5

TRADE NEWS

GGF Responds To Safeglaze Closure Following the announcement of Safeglaze going into administration, Kevin Buckley, Group Chief Executive of the Glass and Glazing Federation, has issued a statement to clarify that Safeglaze was not in any way connected to the GGF and/or its group of commercial companies and to underline the importance of consumer protection when administration or liquidation occurs.

It is always unfortunate to witness the failure of any business within the glass and glazing industry – and doubly so when it is the closure of a large, high-profile business such as Safeglaze.

Even though Safeglaze was neither a GGF Member nor a FENSA registered company, the GGF Group still sympathize with the individuals who may have been affected including; employees who have lost their jobs, suppliers who may have suffered financially and homeowners who have possibly been left without any deposit protection or insurance backed guarantees.

Recent media coverage would indicate that a number of current and future Safeglaze customers are in a state of confusion and are concerned as to where they stand with regards to their guarantees, paid deposits and incomplete installations. We understand that Safeglaze was part of other trade organisations and we hope their customers will be protected and supported through this catastrophic period.

As the leading trade association to the glazing industry, the GGF appreciates that economic uncertainty can affect businesses both large and small. The GGF and its commercial companies, often meet with Members and clients to listen

Kevin Buckely GGF CEO

to their concerns and to offer help where possible, to ensure they continue to run their businesses effectively. It is important to mention our unrivalled support to thousands of companies connected to the GGF Group. The examples below underline our commitment to consumer facing companies.

• All GGF Member installers have been trading for a minimum of 3 years – there are no phoenix companies in the GGF. • All GGF Members and FENSA registered companies have been vetted and have premises, products and employees fit for purpose.

• GGF consumer facing companies comply with the GGF Consumer Code of Practice, which is approved by the Chartered Trading Standards Institute and has strict requirements regarding the conduct of Member companies ensuring they comply with all relevant consumer legislation.

• Homeowners using GGF Members have free access to the GGF Conciliation Service in the unlikely event of a dispute with a GGF Member company.

• The Glazing Arbitration Scheme (TGAS) is also in place to help GGF Members and FENSA companies reach resolutions with homeowners.

6 WINDOW NEWS NOVEMBER / DECEMBER 2018

• All GGF Members and FENSA registered companies must offer their customers a warranty insurance policy (insurance backed guarantees) to protect the homeowner in the event that the installation company fails.

• The GGF Members offer homeowners free automatic deposit protection using the GGF Deposit Indemnity Fund which was set up in 1981 and is now the industry’s best deposit protection safeguarding deposits and instalments of up to 50% of the contract value or £12,500 (whichever is lesser).

• All FENSA and GGF installers are trained to MTC (Minimum Technical Competency) level to ensure installations are fitted to the standards set in Building Regulations.

These are just some of the main benefits offered by GGF Members and FENSA companies that clearly demonstrate the value of homeowner protection.

We advise all homeowners looking to have glazing work carried out at their home, to thoroughly check the credentials of any firm they are looking to employ and to check what (if any) trade bodies they are registered with. We also recommend that homeowners make sure they are using a recognised Competent Person Scheme such as FENSA and to obtain protection for both guarantees and any deposits paid, to ensure they are protected, should the worst happen.

In the meantime, in order to determine the best avenue for recourse and raise any concerns regarding the closure, we advise Safeglaze customers to contact the relevant associations/schemes to whom Safeglaze were affiliated with and used to offer their customers protection.

Kevin Buckley GGF Group Chief Executive www.ggf.org.uk

TRADE NEWS

Kestrel Reaches ‘Gold’ Standard For Sixth

Year In A Row

Kestrel has proved that sustainable sourcing is at the heart of its business after achieving the BES 6001 for the sixth year running.

Garner Holdings Buys Sheerframe Trade Extrusion

Garner Holdings, owned by Roger Hartshorn, has purchased the former Sheerframe trade extrusion business from Synseal.

This sale only affects the Trade Extrusion, including Hometrim Cellular Foam and Sheerline fencing & decking products. The Sheerframe window systems business and the Masterdor business remain owned by the Synseal Group.

Roger Hartshorn, is well known in the PVCu extrusion and building products sector, having been involved with HL Plastics since 1977 and an owner since 1988.

“In order to build on one of the pioneers of UK PVCu extrusion, and link to its rich heritage, we have renamed the new company LB Plastics Ltd. LB Plastics will continue to operate from the Firs Works site at Nether Heage, next door to Garner Aluminum Extrusions Ltd, a new company formed to be a leading extruder and supplier of aluminum profiles. The new Aluminum plant is being installed in the spring of 2019 and will be commissioned by the end of the summer,” said

Roger Hartshorn.

“The PVCu trade extrusion will be highly complementary to the aluminum profiles that we will look to develop and so it was an obvious fit for my future plans.

This will also give the benefit of sharing resources across the single site and offering a total supply of complementary single sourced extrusions and mouldings.”

“We plan to expand and invest in new machinery and products in order to restore the site to its former glory.”

“The Firs Works site at Nether Heage has been owned by Garner Holdings for over 2 years and also remains home to Masterdor, a Synseal group company and Litchfield Investments Ltd, the privately owned property division, still owned by the Litchfield family.”

“This acquisition is a ‘win win’ situation; it gives security to the staff and a springboard to build on for Garner Holdings and its sister company Garner Aluminum Extrusions.”

The accreditation means installers, specifiers and distributors can be sure that Kestrel’s fascias, cladding, soffits and trims meet high standards of sustainability.

Kestrel sales and marketing director Owen Thorogood said: “Kestrel has held BES 6001 since 2012.

“It’s a true ‘gold standard’ in sustainability and showstus our customers that they are buying the best, not just in terms of quality fascia, cladding and roofline products, but in our supply chain and manufacturing process.”

The BES 6001 standard scores Kestrel for issues such as material traceability, business ethos, health and safety and waste management within its supply chain.

In order to keep the accreditation, Kestrel faces an independent audit every 12 months, and this year managed to improve its score.

Owen added: “While we are proud of having the BES 6001, we are also committed to improving wherever we can.

“This increased score shows that we are working with a reliable and even more sustainable supply chain of companies that hold themselves to the same high standards as Kestrel.”

WINDOW NEWS NOVEMBER / DECEMBER 2018 7

TRADE NEWS

Gowercroft Managing Director

Takes On Key Industry Role Homeview Windows

Capitalising On Solid Roof Trends

With LEKA

Reading’s Homeview Windows started working with LEKA Roof Systems over two years ago and installs the LEKA Warm Roof and the LEKA Orangery Roof. Colin Stichbury, Director of Homeview says: “The solid roof market is really picking up and we have three teams of fitters dedicated to installing LEKA roofs.”

Colin commented: “I liked the idea of a product that used GRP not aluminium.” The unique GRP construction of the LEKA Warm Roof and the LEKA Orangery Roof contribute to a wealth of advantages, claims the company. It means no wood worm or moisture absorption, no condensation and no thermal bridging. It also means the roof is exceptionally lightweight, typically weighing within 30-40kg of a traditional glass conservatory roof so in most cases existing conservatory frames are able to take the weight of the new LEKA roofing system without needing additional reinforcement.

As well as offering an innovative construction, Colin says LEKA products are perfect for tapping into today’s design trends. “They are ideal for both retro fit and new build projects,” he says. “The tile effect roof of the LEKA Warm Roof means a conservatory can be made to look like a traditional extension while the LEKA Orangery Roof creates a very design-led look.” www.lekasystems.co.uk

Andrew Madge, Managing Director of Gowercroft Joinery has been appointed to the Executive Board of the British Woodworking Federation (BWF).

As the trade association for the woodworking and joinery manufacturing industry in the UK, the BWF provides a voice for the sector in the UK, influencing policy, regulations and standards.

The appointment of Andrew comes after two years of working within the British Woodworking Federation Council, which allows member organisations to guide the future direction and work of the BWF. During that time he has been instrumental in raising the profile of the woodworking sector and highlighting how it can support the construction economy.

“I have a great deal of admiration for the work of the British Woodworking Federation and the considerable strides it has made in the past decade in becoming the sole major trade body of the woodworking industry with a clear vision for the future,” said Andrew.

“I look forward to taking on a more active role in the strategic direction of the woodworking industry, building on the excellent work of those within the Board and its Executive team.”

The appointment was formalised at the BWF’s yearly AGM on June 12th at the Hellicon Gardens Hotel in Leicestershire Helen Hewitt, Acting Chief Executive Officer for the BWF, said: “Andrew has shown great drive and commitment to furthering the use of British joinery as a durable, sustainable and innovative

8 WINDOW NEWS NOVEMBER / DECEMBER 2018

Andrew Madge, Managing Director of Gowercroft Joinery, with Helen Hewitt, Acting Chief Executive Officer for the BWF

design solution as well as inspiring the next generation to enter the industry. We look forward to his active contribution in the future.”

Gowercroft Joinery, based in Alfreton, Derbyshire, has been a leading light in demonstrating the core values of the BWF through its commitment to design innovation, craftsmanship and the highest standards of performance and customer care.

The company won the “Best Windows” category of the prestigious 2017 Build It Awards for the pioneering design quality of its Winston and Richmond Heritage windows, as well as claiming the ‘Apprentice of the Year’ prize in the 2017 British Woodworking Federation’s (BWF) awards.

Gowercroft also had products prominently featured on the RIBA Stirling Prize Shortlist 2017, RIBA London Building of the Year 2017, RIBA National Building of the Year 2017 and the BBC List of Best Buildings 2017.

For more information about Gowercroft Joinery, telephone: visit: www.gowercroft.co.uk

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TRADE NEWS

TuffX Expands Manufacturing Facility

Following impressive growth and as part of a longterm strategy to increase production capacity, glass processing specialist, TuffX, has announced that it has expanded its Knowsley manufacturing facility.

The Merseyside based company has recently taken on an additional 20,000ft2 unit, that adjoins its existing 55,000ft2 factory, creating an impressive 75,000ft2 space dedicated to quality glass manufacture. This extra space will house one of the company’s three laminating lines alongside a third, additional glass cutting line, a second digital printing machine and a new state of the art Bovone ELB 12 HS straight line edging machine.

The £200,000 Bovone straight line edger is the second machine of its type at TuffX and is designed to produce flat and arisse profile. Capable of processing four metres of glass a minute, it will allow TuffX to stay ahead of anticipated future demand by producing a greater volume of product, while still retaining a market leading quality of finish.

As well as the new machinery and additional laminating and cutting lines, the expanded factory will also enable TuffX to optimise the layout of its existing facilities, not to mention create space for more glass cutting equipment in the near future.

TuffX Operations Director, John Tierney, commented: “The addition of almost 50 per cent more space is fantastic news for TuffX as not only does it allow us to house new machinery, but it gives us the perfect opportunity to re-organise the current factory layout so that we can be as efficient as possible. We’ve been gearing up for growth and we now have the infrastructure in place to be able to deliver on expected demand going forward.”

Managing Director, Graham Price, added: “TuffX has enjoyed a period of strong growth, and we’re looking forward to even more in the long term so the new and improved factory marks yet another important development for us. It’s not just about increased volume, he concluded. “The company has built an enviable reputation for service over the years and the investments we are making now will allow us to continue that tradition with new and existing customers.” www.tuffxglass.co.uk

Distinction Doors Resumes

Sale Of GRP Fire Doors Distinction Doors has confirmed that sales of both its GRP fire door blanks and prepped fire doors have now resumed, following the self-imposed industry-wide ban which resulted from the Grenfell Tower Inquiry investigations and subsequent bi-lateral fire door testing initiated by the Ministry of Housing, Communities and Local Government (MHCLG).

In order to comply with new government expectations of GRP fire doors, any fire door manufacturer now looking to recommence supply must have primary test

evidence illustrating that their door has passed a fire test from both sides, as well as written confirmation from the relevant test house confirming this result.

Additionally, it is expected that before resuming the manufacture of fire doors a director from the door manufacturer should write a confirmation to the supplier of the door blank, enclosing the successful bi-directional test evidence which confirms the door sets they intend to manufacture and supply will use only the exact components noted within the door sets tests.

10 WINDOW NEWS NOVEMBER / DECEMBER 2018

Distinction Doors CEO, Andrew Fowlds commented: “It has been incredibly encouraging to see how well our industry has come together throughout this uncertain period and continues to do so as the Association of Composite Door Manufacturers (ACDM) carries on working with the MHCLG to now address the wider issues associated with the recent fire door changes.

We are pleased that a resolution has been found which addresses those concerns originally outlined by the MHCLG tests, allowing the industry to go back to market and Distinction Doors to reinstate GRP fire doors as part of our own comprehensive offering.” www.distinctiondoors.co.uk

TRADE NEWS for customers, which is built on innovative products and incredible support, and our impressive results prove that it’s delivering tangible results.”

Virtuoso Doors introduced a string of developments throughout 2018. The firm kicked-off with a bold rebrand and the launch of a comprehensive marketing support programme to give customers all the tools they need to promote themselves.

Virtuoso Doors managing director, Tony Craggs.

Virtuoso Doors

Eyes Further

Growth In 2019

Virtuoso Doors has laid the foundations for a strong 2019 with the announcement that it is on target to achieve year on year growth of over 50%, making 2018 the best year ever in the firm’s 37-year history.

Virtuoso Doors’ record streak has seen production rates accelerate during the last 12 months – all culminating in the company turning in a record-breaking month in October where sales were more than

double those of October 2017.

Tony Craggs, managing director of Virtuoso Doors, explains: “2018 has been a historic year for the business and we’re incredibly proud of what we’ve accomplished. Our record-breaking month eclipsed every single other month in 37 years of trading – it’s a genuine highlight for us because it shows our customers just what we’re capable of. We’ve developed a winning package

The cornerstone of Virtuoso Doors growth however is new product development and the firm has credited much of its recent success to Virtu-AL – the ultra-modern aluminium textured, non-woodgrain finish composite door – and its newly launched aluminium outer frame. Virtuoso was the UK’s first composite door manufacturer to create an aluminium alternative composite door and the first to offer an aluminium frame for all of its composite doors, says the company.

A growing consumer appetite for aluminium has driven demand of Virtu-AL and the aluminium outer frame. Virtu-AL is already in the top 5% of door styles sold by Virtuoso, making it one of the firm’s best sellers.

“Virtu-AL has been a runaway success for us and the new aluminium frame complements it perfectly,” Tony adds. “These two products give installers a vital point of difference to stand out from the competition and they have both contributed to our terrific success this year.

We’re not content to stand still though and there will be plenty more innovations to come from Virtuoso in 2019 – it’s going to be another big year for us!”

To find out more about Virtu-AL or the full Virtuoso range visit www.virtuoso-doors.co.uk

WINDOW NEWS NOVEMBER / DECEMBER 2018 11

TRADE NEWS

Quickslide Come Top Of The Quality Audit Class Businesses from across the fenestration industry will be familiar with the efforts required to achieve top marks in a Quality Systems Audit. In a benchmarking process that continually reviews in-house procedures, Yorkshire-based manufacturer Quickslide have undertaken their assessment under the guidance of auditor CENSolutions Ltd., for the second time this year, passing with flying colours.

Compliance with a number of requisites is compulsory for all manufacturers; the Construction Products Regulation (CPR) setting down standards including BS EN 14351 for windows and pedestrian door sets, and PAS 24:2016 which relates to the level of security applied to windows and doors on ‘New Build’ sites.

Applying this level of scrutiny to a further, optional certification is not something every business is

willing to do.

Ben Weber, Managing Director at Quickslide explained the importance of the audit for Quickslide: “The fenestration market is competitive and so we wanted to find a way of sticking our heads above the parapet and telling our customers that we’re serious about providing a consistently superior service. CENSolutions visit us for two days, during which time our policies, procedures and manufacturing operation are really put through their paces. Our aluminium frame department’s processes & procedures were pushed to the limits, and we’re pleased to say that we’ve received 100% pass rate for a third time.

“Additionally, 43,578 new homes were registered with the National House Building Council for the

12 WINDOW NEWS NOVEMBER / DECEMBER 2018

quarter July to September 2018; 2,917 of those in Yorkshire and Humberside. Gaining the CENSolutions Third Party Certification positions us well to tender for new build contracts, and contribute to building quality, environmentally friendly homes.

Auditor Paul Scrivener, an Independent Agent for CENSolutions undertook Quickslide’s review, commenting: “In my dealings with Quickslide over the past few years I can see that it is a business which strives to improve the quality of their products and manufacturing processes. The internal systems and procedures they have implemented ensure that they record any manufacturing faults, non-conformance reports or customer complaints. All faults, complaints, or non-conformance reports are then assessed during regular meetings and preventive action is implemented.

The recording of these type of errors are part of the quality system in-line with clause 7.3 of EN 14351, however, Quickslide are one of my top clients in controlling these; the internal systems they’ve implemented go even beyond CENSolutions requirements.”

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TRADE NEWS

Stocked And Ready

At a time when orders are flooding in to get work finished by Christmas, suppliers may struggle to keep up with demand. This will not be the case for leading composite door manufacturer, DOORCO Ltd, as they announce that they have been actively increasing stock levels to ensure they will be fully stocked throughout December, and ready to deliver when the doors open for 2019.

“One of the most important factors in any supply chain is stock. If you don’t hold good stock levels, you can’t deliver on any other of your service promises,” says Adam Sullivan, DOORCO’s Warehouse Manager. “For DOORCO, our 99% stock promise is the first point in our Customer Charter. Throughout the year we have been delivering prepped doors 98.3% OTIF, as well as servicing the distribution side of the business which has grown by 55%. But, as we head into December we know that orders will start flooding in as fabricator and installer customers are looking to get jobs signed off before Christmas. At a time of year when stock gets typically diminished, we’ve decided to do the opposite and ramp our UK stock levels and scheduled deliveries from DOORCO

Korea and other partners, to ensure we are ready and waiting for the final push of 2018.

“Equally as important to us is that we don’t start January with diminished stock. Our customers want to hit the ground running in 2019, and we not only want to be right beside them, but one step ahead.

So, whether single, mixed pallet or prepped door, we aim to have it in stock for quick delivery from the first working day in January.

“Our Customer Charter is there for a reason. DOORCO customers need to know they can have what they need, when they want it, and it all starts with making sure the product is available in the first place.

Making this extra investment in stock levels at this critical time of year is imperative to continuing to deliver the outstanding service our customers have come to expect from DOORCO, without exception.”

All product information is readily available on DOORCO’s website: www.door-co.com

New Viiu Showroom To Help Key Dealers Convert

As its popularity builds, and its Key Dealer Network spreads around the country, ultra-slim sliding door brand Viiu has opened an impressive new showroom to showcase its stunning products.

Located in Theale, West Berkshire, just a few miles outside of Reading, the facility is a valuable resource for Viiu customers, who can use it the façade, it gives the appearance to demonstrate the striking doors of a wall of glass, strong enough to end-users and architects alike. to support moving glass sections of up to 750kg, and fixed glass Viiu (pronounced ‘view’) offers sections up to 1200kg. ultra-slim sightlines, secure laminated glass throughout and an inFor added security, and to maxgenious, unobtrusive design. With imise the amount of transparent the outer-frame entirely built into space, Viiu’s unique electric locking 14 WINDOW NEWS NOVEMBER / DECEMBER 2018

mechanism is cleverly concealed in the head of the outer frame.

A patented adjustable interlock section allows perfect alignment to maximise performance and aesthetics.

A motorised option is available – and its drive gear is discreetly housed in the unit’s 100m head profile, which itself is hidden behind the building’s façade.

Viiu is also the only product of its type to achieve PAS24-2016 standard claims the company.

“The new showroom is just another fantastic tool we offer our Key Dealers to help them show homeowners and architects just how good the Viiu door is,” comments Sales Director Rod Tate. visit www.viiu.co.uk

TRADE NEWS

Endless Possibilities

CQ-Assured Scheme Relaunched By Certass Certass has relaunched its CQ-Assured Scheme which includes 13 different work scopes to help installers who fit more than just windows and doors.

It gives contractors the ability to register work they complete for their customers and provide them with a Certificate of Conformity (COC).

Membership benefits include free TrustMark membership, free alternative dispute resolution and free Certass Trade Association membership, as well as access to home improvement finance.

Jason Clemmit, Managing Director at Certass, explains: “We know that many double-glazing installers are moving away from fitting windows and doors alone and expanding what they offer to become home improvement companies.

“That’s why our CQ-Assured Scheme covers 13 different work scopes, including warm solid roof replacements, conservatory erection and roofline

as well as new build windows & doors, joinery, roofing, plastering and rendering – it covers a full range of building fabric refurbishments.

“Not only does the scheme give installers third party back-up, it gives consumers real confidence when selecting a contractor to carry out work on their home, whether it’s a new front door or a home extension.

“Installation conformity is backed by TrustMark’s 3 cornerstones of quality – good trading practices, good customer service and technical competence.

This third-party assurance gives consumers confidence that Certass members will deliver a great home improvement service.”

Certass schemes are designed to be simple and affordable whilst adding real value for contractors. Membership starts at just £23.95 per month and extra scopes can be added for just £5. www.certass.co.uk

There’s a new name and a new brand entering the software market promising ‘endless possibilities’ for installers and fabricators.

Infinity is bringing a fresh new approach to the market with a host of smart and exciting products that will include dedicated sales and marketing apps and lead capture tools.

The team behind the new brand are giving very little away as yet other than to say that the focus will be on delivering professional, affordable software solutions which will help ambitious customers take their businesses to the next level.

A spokesperson said: “Infinity will help all those installers and fabricators who want to use technology to compete with the industry leaders who have larger marketing budgets and dedicated IT teams. Our new range of products will help them unlock the true potential of their businesses and simply work smarter.”

Those who want to be the first to hear about the Infinity launch can register their details on the brand new website at www.infinitylogo.co.uk

WINDOW NEWS NOVEMBER / DECEMBER 2018 15

TRADE NEWS

Central Launches Heritage Flush Casement Midlands based PVC-U fabricator CentralRPL has added the Optima Heritage Flush Casement to its product portfolio. Available on standard turnaround of just 5 days, the Heritage Flush Casement is said by the company to be a perfect alternative to traditional timber windows and takes CentralRPL another step closer to being a true one-stop-shop for installers across the UK. “When looking to renovate a more traditional property, it’s not easy to find a PVC-U product that truly mimics the appearance of traditional wooden sash windows and often means our installer customers will steer away from these types of projects,” says Martyn Elwell, CentralRPL’s Sales Director.

“The Heritage Flush Casement is set to change that. By studying the appearance of a traditional window frame and its proportions and sightlines, Optima has designed the system to replicate them perfectly. We offer the Heritage Flush Casement with standard welded corners, with seamless, almost invisible, welds and also a fully

mechanical version that provide the clean, modern look you get from engineered timber. We also offer triple seals for enhanced efficiency.

“We can now supply our customers with a PVC-U product that not only offers a like-for-like replacement that will maintain the character of a traditional property, but also provides the homeowner with all the benefits associated with PVC-U. Suffer no more the draughts or painted shut windows that many homeowners live with unnecessarily, and no secondary glazing required!

“The market for the Heritage Flush Casement doesn’t stop there.

In modern buildings, the system takes on a very contemporary edge, especially when coloured in grey and furnished with modern hardware. In fact, the window looks great in any property from a modern town house to a traditional cottage. Adding to this, the Central Inspired colour range, which offers the option of pretty much any colour the customer requires, on

16 WINDOW NEWS NOVEMBER / DECEMBER 2018

a short lead time compliments the Heritage Sash perfectly and gives our customers the competitive edge to win even more projects, on even more property styles.

“The Heritage Flush Casement was one of the main drivers for making a full a system move to Optima last year. While we’ve been offering the range for some time now, we wanted to get the basics right before adding the more sophisticated products into the manufacturing mix.

“Service is everything to CentralRPL and there was no way we could jeopardise this by jumping in head first manufacturing the entire suite of products. We are delighted that we are now ready to deliver this much anticipated product as part of our standard window range.

Everything we do at CentralRPL is focused on becoming a true one-stop-shop for our installer customers and the Heritage Flush Casement takes us another step closer to achieving this. “We’ll be showcasing the Heritage Flush Casement at FIT 2019” For more information on the full range of PVC-U window and door products and the service you can expect from CentralRPL, visit: www.centralrpl.co.uk.

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TRADE NEWS

Epwin Window Systems

Joins Made In

Britain Campaign Epwin Window Systems has just announced it has become an official member of the Made in Britain campaign. Gerald Allen, Marketing Manager at Epwin Window Systems, said: “Naturally, we are proud to support British innovation and technology and we’re delighted to be part of the Made in Britain campaign.”

The Made in Britain campaign aims to bring together the entire manufacturing community in Britain so businesses can benefit in sales, marketing, exports and PR. It encourages buyers, specifiers and consumers to treat the Directory as the procurement site for British-made goods and an invaluable way to find new suppliers and buyers.

All of Epwin Window Systems’ operations are based in the UK and are covered by regulations designed to protect the environment.

By keeping its production in the UK, it does not contribute unnecessarily to transport pollution, plus it has control over its supplies, its sources and its quality.

UK production also offers another clear benefit for anyone working with or living with the products.

Gerald says: “There is no need to import system products, because the quality of what we make here is exceptional and our designs are as advanced as those from anywhere else in the world. Our profile systems are designed for the UK’s housing stock and no adaptations are necessary to force a square peg into a round hole.” www.epwin.co.uk

Why ‘ask for Ali’?

Homeowners share their views!

Following on from the positive feedback received from its network of trade fabricators and installers, leading aluminium fenestration systems manufacturer Senior Architectural Systems’ latest case study video features a glowing testimonial for its Ali FOLD aluminium from two very happy domestic customers!

Ms Sexton and Mr Hillard from Leeds, West Yorkshire have joined the dozens of domestic customers up and down the country who have chosen to ‘ask for Ali’ and benefit from the practical and stylish addition of an Ali FOLD folding sliding aluminium door in their homes. As part of the couple’s renovation of their kitchen and living space, they appointed Alphamet Aluminium to undertake the installation of the new aluminium folding doors and were delighted with both the service and the product.

The attractive appearance of the sleek aluminium doors was a major selling point, enhanced by the choice of colour finishes available via Senior’s in-house powder coating facility. The customers were also thrilled with the way the Ali

18 WINDOW NEWS NOVEMBER / DECEMBER 2018

FOLD doors has transformed their home, bathing the interior with light and providing uninterrupted views of their garden that can be enjoyed both day and night.

The practical advantages of the robust Ali FOLD aluminium door system were also praised by the couple who have been impressed by how easy it is to use and in particular, by the flexibility of opening one or multiple door leaves to provide the desired level of access.

Ali FOLD’s exceptional thermal performance was highlighted as another important benefit, with the homeowners full of praise for how effective the doors are at retaining heat and contributing to a cosy interior.

With a life expectancy in excess of 40 years, Senior’s Ali FOLD aluminium doors have been designed to be easy to fabricate, install and maintain and are available as a folding sliding bi-fold style as well as both single and double doors .

For more information call 01709 772600 or email info@sasmail.co.uk

TRADE NEWS

Support For Installers On Big Aluminium Glazing Projects AluFoldDirect’s new Aluminium Glazing Projects service offers installers essential support for large aluminium glazing jobs.

Working with one expert contact at AluFoldDirect, anyone involved in domestic or commercial, newbuild construction or large-scale refurbishment projects can get full aluminium glazing project management support.

support to help them to manage the aluminium glazing element of large developments and refurbishments.

The service has been launched to give installers the confidence to connect with architects, specifiers & developers, take on bigger aluminium glazing jobs and grow their business.

“After initial trials with customers who were facing challenges during bigger aluminium glazing projects, we have now implemented a dedicated Aluminium Glazing Projects team. They work directly with the whole project team on all aspects of the development, from specification advice, through to work schedules, survey support and even installation training at the Aluminium Glazing Installer Academy.

Craig Miller, Managing Director at AluFoldDirect says: ‘By listening to customers and understanding the issues they were coming up against, we knew that there was an opportunity to step in with

“Each project will have one single point of contact at AluFoldDirect, bringing together clients, architects, specifiers, developers, builders, main and sub-contractors.”

AluFoldDirect’s Aluminium Glazing Projects service follows the whole job, from start to finish. It includes initial discussions and advice around specification, creating an achievable work schedule and ensuring that surveys are accurate to eradicate any mis-measure or mis-fit errors.

The projects team then works closely with AluFoldDirect’s production team to ensure that any unique requirements for the project are met. Prior to delivery, the projects team can also identify installation skills gaps and offer hands-on training at the Aluminium Glazing Installer Academy.

When the project is ready for aluminium glazing installation, the Aluminium Glazing Projects team will co-ordinate delivery to site, with products arriving on site, right first time, on time, every time, says the company. www.alufolddirect.co.uk

WINDOW NEWS NOVEMBER / DECEMBER 2018 19

Window News has the highest online traffic of any publisher within the window, door and glazing industry in the UK and is now launching Window News TV. Window News TV has been designed to showcase supplier’s videos in an engaging way, with maximum coverage of the UK glass and glazing industry at a cost effective price.

Window News TV has its own homepage with the videos categorised under three main headings: Instructional, Products and Corporate. There is a prominent link from the main Window News homepage to Window News TV and our twice-weekly Newscasts will also highlight the latest videos contained within this important area of the website. All videos will be

tweeted out to Window News’ industry leading twitter following once going live on the website Should you choose, you can also include your video within a half or full page advertising space within the monthly online Window News magazine, which will contain a live link direct to the video.Having invested the time and money into producing a polished video, let Window News take it to the audience it deserves!

For more information, please contact us in one of the following ways: Call Gerald Batt on 01255 850245, email gerald@ windownews.co.uk or complete the enquiry form on the Window News TV homepage www.windownewstv.co.uk

TRADE NEWS

Modplan’s Secured

By Design-Accredited

Range Extended VEKA trade fabricator Modplan has just announced its Secured by Design-accredited range has grown by over a third and the certification all updated to the latest PAS24:2016 security standard. Justin Williams, International Sales and Marketing Director, said: “We are delighted to be able to extend our Secured by Design product range. It opens up more high security opportunities for our customers.”

Secured by Design (SBD) is the national police crime prevention initiative. For the last 30 years it has prevented and reduced crime in the built environment by establishing a security standard to improve the physical security of new buildings and implementing proven crime prevention techniques into the immediate surrounding area. More than one million homes have been built to SBD standards with reductions in crime of up to 87%. SBD is managed by Police Crime Prevention Initiatives (PCPI), which runs a wide range of crime prevention initiatives and activities on behalf of the Police Service throughout the UK. Modplan’s Secured by Design range now covers: VEKA Matrix 70 CH / 70 FS casement window, VEKA Matrix 70 CH / 70 FS tilt & turn window, VEKA Matrix 70 CH / 70 FS residential door, VEKA Matrix 70 CH / 70 FS French door, Modplan M58 casement, VEKA Halo System 10 casement window, Veka Halo Flush Sash window, VEKA Vertical Slider, VEKA Imagine Bifold and the two-pane version of the VEKA Imagine Patio.

Justin commented: “This extension of our Secured

by Design range is a significant milestone for us and it’s a reflection of the hard work put in by our team.

Certification is led by Lyn Jones and Dai Carnell of our Certification & Engineering Department but we also need to thank our Technical, Manufacturing Operations, Purchasing, Sales, Processing and IT departments who support them throughout the process.

Also a thank you to our suppliers, particularly VEKA, VBH, ASSA ABLOY Yale, GT Products, ERA, Caldwell and Maco, who all play a vital role too. Finally thanks goes our UKAS Certification Body, Buildcheck who carry out our annual testing and surveillance audits, and to the support from our Secured by Design PCPI Development Officer” The Modplan full range of registered PAS24:2016 products can be found on the Secured by Design website As reflects a company committed to providing outstanding value to its customers, Modplan is already looking at extending its Secured by Design range even further. Justin concluded: “We will continue to add Secured by Design certification to more product lines over time to reflect the growing need for products that meet the stringent criteria to meet Document Q.” www.modplan.co.uk

Hodgson Seal A

Golden Anniversary

This year Hodgson Sealants has celebrated their 50th year in business after the company was founded in 1968 by Peter Hodgson and today remains a family business, managed by Charles Hodgson, the current managing director.

Over the last 50 years the company has seen fundamental changes in glazing and the way in which sealants are used in manufacturing and installation processes.

The company is also a founding member of the GGF, long-standing member of the BWF and will be exhibiting at the FIT Show in 2019.

Today the company boasts an impressive range of sealants, glazing tapes and heritage putty with all products carefully tested, certified and manufactured in the UK. With all the discontent and business risk surrounding Brexit, Hodgson Sealants are perfectly placed to supply

22 WINDOW NEWS NOVEMBER / DECEMBER 2018

the aluminium, PVCu and timber sectors with proven products and have grown to be one of the largest independent manufacturer of sealants in the UK. Charles Hodgson, managing director of Hodgson Sealants commented: ’50 years is an incredible achievement for us as a family run business during which time we’ve seen considerable change. Given the risk of Brexit on businesses in the industry and a number of new product developments to come, I believe the we’re perfectly placed to continue the growth and prosperity of Hodgson Sealants for decades to come.

TRADE NEWS

Viiu Now Offered By

NPH Installations South Ruislip structural glazing specialists NPH Installations has become the latest installer to begin offering up-and-coming ultra-slim sliding door brand Viiu.

With over two decades’ experience fitting glazed extensions, frameless windows, glass roofs and a bevy of other high-end home improvements, NPH are respected throughout Greater London for both their technical know-how and uncompromising commitment to quality.

“After twenty years in the business, we’ve seen and used a whole host of different sliding door systems”, comments NPH Managing Director Neil Healy.

“Some of them have been very impressive. But none I’ve come across offers the level of perfor-

nies a much sought-after balance of stunning, floor-to-ceiling aesthetics and exceptional performance, Viiu is claimed to be a perfect product for appealing to affluent end-users with spectacular home improvement ambitions.

Viiu can boast ultra-slim sightlines, secure laminated glass throughout and an ingenious, unobtrusive design. Viiu’s outer-frame is entirely built in to the façade, giving it the appearance of an uninterrupted wall of glass.

mance and value for money that Viiu does.

“It’s a great product, it’s extremely easy to use despite its size, and comes backed with friendly, professional service from the team at Viiu HQ. The installation training offered was really useful, and we wish more suppliers would place as much focus on quality value-added services as Viiu does.”

Offering high-end glazing compa-

A patented adjustable interlock section allows perfect alignment to maximise performance and aesthetics and is robust enough to make Viiu the UK’s first PAS24-2016-accredited ultra-slim sliding door, says the company.

What’s more, a motorised option is also available – and its drive gear is discreetly housed in the unit’s 100mm head profile, which itself is hidden behind the building’s façade. www.viiu.co.uk

WINDOW NEWS NOVEMBER / DECEMBER 2018 23

VIEWPOINT

Certass: ‘Why Does The Industry Need A Modern Trade Association?’

It’s time for the glazing industry to have a modern, engaging trade association that does what a trade association is supposed to do – according to Jon Vanstone, Chair of Certass Trade Association.

He explains: “Trade associations have a crucial role to play in improving the perception of an industry. As well as helping installers improve their professionalism with practical business advice and training, it’s their job to be the representative voice for the industry at Government level.

“By talking to local installers and getting their views on the indus-

try, we knew that there was an opportunity to introduce a membership body that gave everyone the chance to have their say, from small installers with one fitting team, right up to the largest glazing systems companies. Installers told us there was a lack of advice and information from the wider industry, that’s why we launched Certass Trade Association (CTA).

“It’s already proving a success and we have attracted some great support from the industry who are happy to see a new membership body emerge that isn’t all about making big bucks for the select few. CTA is inclusive and invites companies of all shapes, sizes and

24 WINDOW NEWS NOVEMBER / DECEMBER 2018

Jon Vanstone, Chair of Certass Trade Association

specialities to join.”

Certass Trade Association says membership costs just £23.95 per month, regardless of company size or turnover and every company in the industry is invited to be a member. Membership is free for all Certass registered installers.

Jon adds: “I’ve seen how trade associations in other sectors have changed perceptions of their industry, through my involvement with the Trade Association Forum (TAF) and the National Federation of Roofing Contractors (NFRC), so we know how much potential the glazing industry has.” www.certassta.co.uk

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VIEWPOINT

Wage Increases

And Underinvestment

In Automation A ‘Ticking Time Bomb’ For UK Window And Glass Industry Promac Group has warned that heading into the new year, the UK window industry faces a perfect storm of wage inflation and declining availability of labour.

Figures published by the Office for National Statistics (ONS) in October, reveal that wages were 3.1% up in the three months ending in August, on the same time last year, representing the largest average wage increase since the 2008 economic collapse.

Combined with a significant fall in net migration and record rates of employment, alongside under-investment in infrastructure, the machinery specialist has warned that fabricators and glass processors could face spiraling labour costs, going into 2019.

Joe Hague, Managing Director, Promac Group Joe Hague, Managing Director, Promac Group, said: “If you look at the economy right now – at what’s happening in the labour market and where we are as an industry, there are some serious challenges on the horizon.

“While some fabricators have and continue to invest in automation of process, many others have relied on cheap labour to grow. It doesn’t take a genius to see that that over-reliance, represents a significant threat to the long term future of those business at a time when labour is, according to official statistics, in increasingly short

pean countries including Poland, Hungary and the Czech Republic.

“If you’re putting on 3.1% on your wage bill you simply cannot hope to keep a lid on manufacturing costs”, continued Joe. “It’s simply not sustainable – you have to take out labour costs.”

Earlier this year the ONS reported that UK productivity fell by 0.4% in the final quarter of last year, continuing to lag behind rates achieved before the 2008 economic crash and lagging far behind that of other European countries.

This was something highlighted in a new report by the McKinsey Global Institute in its report published September. This found that with comparatively low employment costs businesses and manufacturers have become over-reliant on labour.

Joe Hague, Managing Director, Promac Group

in supply.”

This it said, meant that the uptake of advanced manufacturing technologies and automation, in the UK now lagged 23% behind that of Germany.

The UK employment rate is currently at a record high of 75.6% with 32.39million people in work.

According to the ONS, it puts the unemployment rate at just 4.2% – down 0.4% since last year.

Promac Group supplies the UK’s most extensive range of PVC-U, aluminium and glass processing machinery. Representing amongst others, Forel, FOM-GS Group, BDM, and Urban.

This has led to a squeeze on labour market with the so-called ‘Brexodus’ leading to the lowest level of net migration in the last six-years.

“Whatever your standpoint on Brexit, we have to make a fist of it.

There is, however, a real case now to make for investment in automation of process”, said Joe.

The difference between the number of EU citizens entering the UK and the number leaving sank to 87,000 in the year to March, its lowest level since the year to December 2012, according to ONS figures.

“It takes out labour costs at a time when those costs can be expected to be increase – but it also delivers much more, driving efficiencies, innovation and far better but also more consistent quality, driving productivity as a foundation for growth.

This according to the ONS is driven by both a decline in EU arrivals and an increase in EU citizens emigrating from the UK and a fall in migration from Eastern Euro-

26 WINDOW NEWS NOVEMBER / DECEMBER 2018

“If you have relied on labour, it’s time to act before costs spiral.” www.promac.co.uk

VIEWPOINT According to the latest available figures from the GGF, while the number of reported accidents in the glass industry showed a 12% drop year-on-year from 2015 to 2016, the percentage of these that involved manual handling injuries increased from 17% to 20%.

Dave Broxton, Managing Director Bohle

Tougher Sentences

For Companies Who Fail To Protect Workers – Warning Companies who are found to have failed to protect their workforce face far tougher sentencing from this month.

New sentencing guidance gives courts in England and Wales new powers to hand down far tougher penalties to employers found guilty of manslaughter through gross negligence – including up to 18 years jail time.

The weight of the sentences handed out will be defined by a wider assessment of company culture and attitude towards health and safety – not simply with respect to a single incident. Those companies who are unable to demonstrate their commitment to employee welfare facing the most severe sentences.

“It’s ultimately about culpability”, says Dave Broxton, Managing Director Bohle. “If as an employer, you’ve shown total disregard for the health and safety of staff, the sentence handed down to you will be far more severe than that to a company where ‘the worst’ has

happened despite its best efforts.

“The first point is that health and safety should be a priority for all of us, so that ‘the worst’ doesn’t happen, but if it does, as an employer, you need to be certain that you had the appropriate controls and systems in place to prevent an incident and that staff are fully trained and equipped.”

The new powers follow the publication of new and comprehensive guidelines by the Sentencing Council in the summer outlining the penalties employers can expect to receive for a host of offences from covering up an assault in the workplace to a fatality caused by negligence.

The sentencing body said that defendants found guilty in gross negligence cases – where, for example, an employer’s long-standing and serious disregard for the safety of employees, motivated by cost-cutting, has led to someone being killed – will see the most punitive sentences.

“Manual handling injuries might not necessarily lead to a fatality (although it’s always possible that they could). If, however, you have a series of manual handling incidents behind you, or anything else for that matter, where it could be interpreted that you had failed to provide the right equipment or PPE, it would count against you under the new sentencing laws”, says Broxton.

Bohle’s range of Veribor suction lifters is at the forefront of manual handling technology and has been refined over decades to make the manual handling of glass safer.

This includes testing by TÜV and the subsequent accreditation, the TÜV GS mark is an independent guarantee of performance.

This includes Veribor blue line pump-activated suction lifters. Designed to support the safe manual handling of glass, stoneware and metal, the 601.1BL has a parallel load capacity of up to 120kg and features a high visibility pressure gage, which gives a clear indication of the strength of the vacuum and suitability for lifting.

“There is an inevitable element of risk in working with glass. The right processes combined with the right equipment and tools for the job allow us to minimise those risks”, added Broxton. “We offer the UK’s most comprehensive range of PPE equipment alongside the leading Veribor suction lifter range.

“These are tools to prevent injury – the safety of workers, rather than the change in sentencing should be all the motivation anyone needs to invest in them.” www.bohle.com

WINDOW NEWS NOVEMBER / DECEMBER 2018 27

VIEWPOINT successful housing strategy is not just about increasing supply. The fund now stands at £5.5bn, yet there was still no mention of an allocation to ensure that essential fire safety works required in existing social houses are paid for. So the question still remains as to who will foot the bill.

Budget Helen Hewitt, CEO, British Woodworking Federation (BWF) gives her response to the recent announcement of the autumn budget.

Response “We were pleased to see some positive measures which will help smaller businesses offer apprenticeships. The £695m initiative to reduce the cost of apprenticeship training for small businesses will halve the amount they have to contribute from 10% to 5%. UK’s SMEs are pivotal to the success of the apprenticeship scheme and this should go some way to resolving the growing skills gap in our sector and to help boost productivity.

“Delivering a solution to end the UK’s housing crisis has long been

on the political agenda and so we welcomed the Chancellor’s promise of a further £500m for the housing infrastructure fund to help build a further 650,000 homes. In addition, he pointed to strategic partnerships with 9 housing associations to “deliver 13,000 homes across England, up to £1bn pounds of British business bank guarantees, to support the revival of SME house builders.”

On the surface, tapping into the potential of SME house builders to increase housing stock is a smart move. However, as we pointed out following the Spring statement, a

28 WINDOW NEWS NOVEMBER / DECEMBER 2018

“In more good news for house building, the importance of investing in our high streets with a £675 million Future High Streets Fund to allow councils to rejuvenate town centres could lead to benefits for members. With the Federation of Master Builders estimating last year that as many as 300,000 to 400,000 new homes alone could be created by making use of empty spaces above shops on our high streets, the Future High Streets Fund could be a further boost for residential accommodation.

“The Chancellor pledged to publish a full response into the review of build out rates by Sir Oliver Letwin which concluded that large housebuilders are not engaged in ‘systematic speculative land banking’.

We welcome any move to reduce bureaucracy in the planning system and look forward to the Governments response to the recommendations.

“The collapse of Carillion left many wondering what the impact on subcontractors would be and called for a review of public sector construction contracts. Some clarity came yesterday when it was announced that public private partnerships will soon be no more with PFI and PF2 contracts abolished.

Existing contracts under the PFI and PF2 system will be honoured but no new ones will be signed and a “centre of excellence” will be set up to manage the remaining contracts, worth approximately £200bn. However, more clarity is still required around how a new model will work to ensure that the infrastructure this country requires continues to be built.” www.bwf.org.uk

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INDUSTRY INSIGHT

Roto brings trade media to Austria

for International Press Day

Roto Group held its International Press Day in Graz, Austria in November. The German hardware manufacturer previewed new technology and outlined plans for business under its new corporate structure.

The event began with a tour of the facility in Kalsdorf bei Graz,

a site that recently celebrated its 150th anniversary. Inside, visitors saw the modern technology, including a brand new €2.5 million powder coating facility that Roto uses to manufacture over 20 million components annually at this location alone.

30 WINDOW NEWS NOVEMBER / DECEMBER 2018

At the press conference, the management team reported that demand for the new Roto NX Tilt&Turn system had risen much quicker than expected, necessitating investment in new production machines.

A significant announcement is a new hardware surface coating, known as RotoSil Level 6, with the claim that it is the most advanced in the industry. The presentation outlined how the new formulation had undergone extreme climate testing. Its introduction to all product groups will begin during 2019.

CFO Michael Stangier projected a 2018 year end Group turnover of €660 million, around 5 percent up last year’s figure. Roto is aiming to increase turnover by 3 to 5 percent during 2019.

INDUSTRY INSIGHT

Roto has invested €2.5 million in a new powder coating facility at the Kalsdorf site in Austria

CEO Dr Eckhard Keill presented his view of international markets. His overall message was that unpredictable political situations are having a detrimental effect on the growth of the construction sector in many regions. He noted excellent growth in North America and progress in Argentina, Chile and Mexico but continued market depression in Brazil, where Roto owns the Fermax hardware brand.

There was subdued growth in China, but the market in Russia remains “extremely unstable”, he said. As for Europe, the construction sector was projected to grow by 2.5 percent, less impressive than the 3.9 percent last year.

Dr Christian Faden, who will run the new company division, Roto

Two new Roof Window products, the Designo R6 and R8 Quadro, were also presented.

These PVC models are claimed

by Roto to be the best in class and designed with ease of installation in mind.

Dr Eckhard Keill

Professional Service, explained how the company’s ambition is to become a service provider in the area of maintenance and upgrading of windows and doors. There is however no plan to expand this service outside of Germany, Austria and Switzerland in the foreseeable future.

The event ended with a practical demonstration of the burglary inhibition of the Roto TiltSafe mechanism. Operatives using crowbars and other tools showed how a window locked open in tilt mode could still resist attack for several minutes. They were unable to break or disengage the TiltSafe retaining components holding the sash in place. It certainly illustrated why this aspect of the Roto NX system has attracted so much interest. http://www.roto-frank.com/gb/

WINDOW NEWS NOVEMBER / DECEMBER 2018 31

ADVERTORIAL

Welcome To The Fit show

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2019 And Taking Part In The Made For Trade Korniche Challenge delay to ensure you don’t miss out, the competition will be run on: TUESDAY 21st May 2019 WEDNESDAY 22nd May 2019 THURSDAY 23rd MAY 2019 Enter the challenge for a chance to enjoy the glory of having your name on the top of our leader board along with press coverage of yourself and your business during and after the show with FIT Show press releases and industry-leading magazines.

HOW TO ENTER: Simply email marketing@madefortrade.co with the subject line FIT SHOW CHALLENGE. Tell us: The names of your Team members Which day you will be attending and if you prefer an AM or PM challenge, we will confirm your place and send your FIT SHOW VIP Registration Link.

Get social – Tell everyone you’re entering use the hashtag #kornichechallenge Taking the challenge:

Made for Trade are offering the opportunity for both new and experienced installers to rise to the challenge and become the fastest installers of our demonstration Korniche Lantern on Stand K10. If you think you are fast then you’re in with the chance to walk away with a BIG CASH PRIZE. We will be holding a new competi-

tion each day, at the end of which the three quickest teams on our leaderboard will be going home with either £1000, £200 or £100 IN CASH. The competition is open to anyone at FIT but entrants can pre-register with us for a guaranteed chance of taking part and be our VIP Guest, we’ll have limited space so don’t

32 WINDOW NEWS NOVEMBER / DECEMBER 2018

• A team of two persons • Must be a registered business • Adhere to the challenge rules and wear the applicable PPE you will be provided on the day • Arrive 30 minutes before your allocated Challenge time to go through the installation guide and have a practice session

ADVERTORIAL

The impact of the Korniche Aluminium Roof Lantern has had on the industry since it was introduced at FITSHOW 2017 has exceeded all expectations at Made for Trade, with the roof becoming the go-to product for installers, builders and the end users looking for a lantern solution for Glazed Flat Roof Extension projects.

The Korniche has become the biggest selling Aluminium Lantern in the industry due to its class leading Great Aesthetics coupled with powerful USP’s of Faster, Stronger, Warmer and Slimmer with NO onsite Cutting Trimming or Silicone applied within the roof.

Fitted in Minutes, Glazed in Seconds – simply highlights the USP behind the award winning Korniche becoming the firm favourite with installers and builders who have fitted this Lantern. That all important ease of installation delivers confidence and places the product as one of very few to success-

fully blend technical innovation and modern manufacturing engineering, really raising the bar and challenging the fenestration industries ability to discover new solutions that provide a true advantage on-site.

Speaking of challenging the industry, just in case there is anyone out there who still hasn’t seen the ease of a Korniche installation (or maybe some competition that want an opportunity to claw back some lost revenue?), Made for Trade will be holding the ‘Korniche Challenge’ at the FITShow 2019.

Following on from our “seeing is believing” marketing campaign this will be a chance of actually having a go and to top it off winning a BIG CASH PRIZE. Made for Trade have seen a few claims that competitor products have been made easier to install, but does anyone ever put their money where their mouth is?... Well MFT really are this time by offering the opportunity to visit FITShow 2019 and

walk away with a £1000 CASH PRIZE by simply taking on the Challenge to install the Korniche Lantern in the fastest time of the day.

Korniche Lantern components used will be exactly as they would be when delivered free to your site, having been unwrapped, checked and ready for installation. If you’re still wasting your time and money installing antiquated conservatory roofbased Lantern systems then this will be your chance to try Korniche and see why this Lantern is the best in its class.

Made for Trade are looking for 2 man (or women) teams to register – Are you up to the challenge? Simply register at marketing@madefortrade.co Join in : www.korniche.co.uk/fitshow/ #kornichechallenge #FITShow2019 #EveryonesGoingLive

WINDOW NEWS NOVEMBER / DECEMBER 2018 33

DEAR GERALD

Dear

Gerald Dear Gerald Since publishing our door furniture performance and warranty research in May, installers have told us about the true cost of product failure which is tarnishing reputations as well as furniture.

The door furniture ‘credit on return’ policies, where a credit for the rotting component is paid only when the faulty product is brought back from site, packaged and shipped off to the supplier for inspection. This is a contributor of why 77.5% reported they are unhappy with how these warranty issues are handled.

Customers tell us the return processes are so convoluted that in many cases they simply don’t bother returning the item. They pay the supplier 34 WINDOW NEWS NOVEMBER / DECEMBER 2018

of the faulty product for another one and fit the same again!

The real cost to installers is taking the complaint from the homeowner, returning to site, ordering replacement products and then going back to make good a fault not of their making. But the cost is far greater than the hours and fuel, it’s the alternative cost of what they could have earned whilst servicing their suppliers warranty promise.

Head Offices then don’t see the magnitude of a problem. If their return processes are so tortuous that products don’t get returned, they could be peddling the same product for 30 years without thinking there is a need to improve.

This is why we created The Sweet Guarantee. If it pits, we handle it directly. A fit and forget, don’t involve yourself guarantee, supported with test data of 33 times the required standard at 8000+ hours in a salt spray chamber and still no reported issues.

Yours sincerely Nick Dutton CEO Brisant Secure

Dear Gerald In our role as the industry’s consumer protection champion, DGCOS is often asked by its members about issues surrounding the Consumer Contract Regulations, and as such wanted to take the opportunity to remind the broader market about the routes to compliance. Thanks to our considerable experience of working with our members, we’re in a great position to able to advise on how businesses can best comply with the legislation and avoid both hefty fines and consumers’ use of loopholes to cancel orders.

DEAR GERALD

Most of us will remember the hubbub when the Consumer Contract Regulations (CCR) came into force in June 2014. They covered all the “information requirements” an installation company needs to provide at, or before an order is placed to ensure that the contract complies with the Regulations. Significantly, the CCR also brought in new cancellation rights as part of harmonisation of such rights under the EU Consumer Rights Directive.

These are the kind of questions that DGCOS encounters every day, and in our role to protect both consumers and installers, we want to ensure that everyone has the correct information and is doing the right thing. If installers are unsure or are unable to answer any of the above points, I advise them to check out a full article on the issue that we’ve prepared at www.dgcos.org.uk/news

Over the past four years, DGCOS has seen many different terms and conditions in the contracts of glazing installation companies and we’ve been surprised at how many contracts still do not comply. We want to alert installers to the keys areas they need to be aware of:

Director of Policy, DGCOS

Adrian Simpson,

Do installers know about the different cancellation periods for sales off-premises, on-premises, or distance sales?

Are they aware that most of the door and window products they sell are considered as being made directly to the consumer’s specification and what the implications of this is in terms of cancellation options?

Do installers make it clear in their contracts that their products are ‘made to measure’?

What does their cancellation form look like?

Failure to provide details of a consumer’s right to cancel is a criminal offence.

At what point do installers provide the consumer with information about the delivery period?

Most installers probably give a guarantee against defective materials and workmanship but the point at which they provide this information to the consumer is critical to comply with CCR.

If you want to get involved in the discussion, or would like to air your views on a particular industry subject, then Email me at gerald@windownews.co.uk We cannot guarantee that we will publish everything, but we will do our utmost to make sure that everyone’s voice is heard. Your views and thoughts are imprortant to us.

WINDOW NEWS NOVEMBER / DECEMBER 2018 35

PEOPLE role. It means I have the opportunity to make a real difference to our customers at every stage of their journey with us. Our goal is to make their experience of working with Polyframe as seamless as possible and our new strategy is all about continually improving to help them successfully grow their PVCu business with the right partner behind them. With a complete product offering that’s second to none and more developments in the pipeline, we’re ready for a very bright 2019. I can’t wait to get started!”

Richard Lee Enhances Polyframe Customer

Journey In Pivotal New Role As Polyframe approaches the end of its busiest year in history, the business is looking forward to an outstanding 2019 with the appointment of Richard Lee into the newly created role of PVCu category director.

Polyframe – a supplier of branded PVCu products – is now implementing a string of important developments to enhance the customer experience and make the business even easier to work with. The appointment of Richard, who was formerly managing director at Polyframe’s Halifax site, has bolstered the talented leadership team and heralds the beginning of an exciting new strategy for the business.

In his new role, Richard will steer a strategic plan to achieve greater consistencies across the whole PVCu division and help customers achieve sustained growth. Utilising

the size and scope of parent company Customade Group to drive the highest standards of product quality and service, Richard is working across four dedicated PVCu production sites in Halifax, Livingston, Norwich and Stonehouse.

Richard is based at Polyframe’s 145,000 square foot production site in Halifax and brings more than 35 years of PVCu industry experience to the position.

He will spearhead a number of new developments across all processes which, along with an industry-leading product mix, includes quoting, ordering, delivery and after sales care. This will ensure that the business provides the very best experience for its customers at every stage.

Commenting on his appointment, Richard said: “I love this industry and I’m very excited to be taking up this terrific new

36 WINDOW NEWS NOVEMBER / DECEMBER 2018

Polyframe has recently increased the headcount of fabricators at its two largest sites in Halifax and Norwich by 25% to satisfy increased demand and maintain its position as the UK’s leading fabricator of multi-system PVCu windows, doors and conservatories. The business has also made significant investments in infrastructure and equipment to further align all four production sites and enable them to deliver consistently high levels of quality and service.

David Leng, group chief executive at Customade Group, added: “Richard is an industry stalwart and he has a wealth of experience in PVCu. His drive, passion and expertise will add significant value to the business, both in terms of the quality and consistency we deliver to our customers and also in our ambition to improve all our processes in line with world class techniques.”

With Richard taking on new challenges, Phil Gray has become the new managing director of Polyframe Halifax.

Phil, who has many years’ experience in the industry and joins Polyframe from the Epwin Group, is also based in Halifax. www.polyframe.co.uk

PEOPLE

John King Appointed To

Carl F Groupco Board John King has been promoted to Sales Director for Carl F Groupco.

While retaining his national sales management responsibilities, he will also sit on the company’s board of directors.

With over thirty years’ experience gained across management, technical, sales and hands-on roles in the door and window industries, John returned to Carl F Groupco in 2017 to head up the company’s nationwide team of Regional Sales Managers (RSMs): he had previously worked for the company for eight years as an RSM. Commenting on the appointment

commitment to our service ethos, we welcome John to our board of directors. The promotion is highly deserved and he will be an asset to our board contributing to strategic planning for the continued growth of our brands and distribution service.”

of John King to the board, Managing Director John Crittenden said: “With a strong background in management, a passion for Carl F Groupco’s products and a

After starting his career in fabrication in the early days of PVCu, John moved to a technical services post. He went on to take the positions of Production Director and head of a commercial installation operation before joining Carl F Groupco. www.carlfgroupco.co.uk

Kestrel BDM Made Up

With New Role You could say that Kestrel’s newest signing is made up with her role as business development manager.

Alysse Campany, who has more than seven years of experience in the construction industry, has joined the cladding, soffit and fascia brand covering London and the South East.

She hits the road this November after weeks of product and company training and can’t wait.

“Kestrel has such a breadth of products, it’s been important to spend time understanding them, how they are manufactured and distributed,” Alysse said.

“However, I love meeting people and working with customers, so I am really keen to get back on the road.”

All I want for Christmas… Is Kestrel: Alysse Campany has landed her dream job at Kestrel.

While the products may be new, having worked with distributors supplying materials to large construction projects, Alysse has a strong contact book and understanding of the field.

“My previous role had a similar combination of installers and distributors to Kestrel and so I’m hoping that some of those contacts will be useful for our existing and new customers,” Alysse added.

WINDOW NEWS NOVEMBER / DECEMBER 2018 37

PEOPLE

Changes at

the helm at Exlabesa Building Systems

The new sales team for KÖMMERLING in the UK

Kömmerling’s Stronger Sales Team

Exlabesa Building Systems has announced the promotion of Paul Benn to General Manager. Paul joined the business back in 2015 and his promotion reflects what he has achieved during his time.

In his new role, Paul will report to Director of Exlabesa Building Systems (Global), Paco Quinta.

Commenting on Paul’s promotion, Derek Hodgson, former General Manager of Exlabesa Building Systems said: “Having been with the business for seven years, I had recently made a personal decision to take a step back from the business. I will, however, continue to support Paul and the rest of the team going forward. Paul has been a great asset to myself and Exlabesa Building Systems and is a natural successor for this role. I wish him every success in his new postion”.

Previously holding the post of National Sales Manager, Paul has been instrumental in help building the company’s well-respected position in the UK fenestration market. His appointment as General Manager reflects the strength of his abilities and his commitment to create opportunities to further strengthen the UK operations. www.exlabesa.co.uk

profine UK have just finished putting together a new and experienced sales team to help push the KÖMMERLING brand further in the UK, with the promise of additional product and marketing investment over the next 12 months and beyond.

With new managing director Gareth Jones on board and Brian McDonald promoted to sales director, the new sales team has been tasked with nurturing existing business and bringing on new customers, something the latter task has already been achieved in just their first month together.

The new team includes area sales managers Leigh Cooper for the north, Ian Smith – midlands and Jason Scrivens for the south.

Each new member of the sales team has been carefully recruited by profine, bringing with them experience of German system companies, building plastics groups and at fabrication level.

With a huge presence planned for the FIT Show in 2019 along with the launch of System 76, the team are already highly motivated at the opportunities that await them.

Gareth Jones, managing director of profine UK commented: ‘We’ve been very careful and diligent in the way in which we’ve recruited for the new sales team. For profine and our KÖMMERLING brand it’s also reassuring to know that we’re able to recruit the best talent in the industry, for what is the start of a new and certainly exciting chapter for us in the UK.’ www.kommerling.co.uk

New Appointment At Insight Data

Preparing for another busy year ahead, industry d ata specialists Insight Data have strengthened their team with a new appointment.

38 WINDOW NEWS NOVEMBER / DECEMBER 2018

Lucy Dennis joins the Insight Data team as the firm’s new Customer Services Manager. Her remit is to oversee the customer journey, ensuring Insight Data customers are receiving the best possible service across their wide range of platforms and services.

Lucy will work closely will every department to exceed customer expectations from initial onboarding, right through to campaign delivery.

PEOPLE

Listers Announce New MD With Exciting Appointment Listers Central Ltd have announced the exciting appointment of Steve Gardiner to the role of Managing Director.

The prominent Stoke-based fabricator is looking to continue its growth in 2019 after what has been a hugely successful year, which included sales figures hitting £1m for the month of August.

Steve has an impressive CV in the industry and brings a wealth of experience to the role. He joined Everest in 1999 as Operations Director and helped grow the company from £80m-£165m in his 12 years there before leaving in 2010.

He’s also had spells at CET Glass in Northampton, which is now Epwin Glass, Wendland Roofs, which is now part of Ultraframe, and, more recently, Float Glass Industries.

Director at ABB Kent Water Meters and Roy was a young Team Leader.

Roy said: “I immediately struck up a great friendship with Steve and he taught me a lot about business but more importantly how to manage people. When Steve moved onto Everest it seemed almost inevitable that our paths would cross again and so it proved to be when I became Managing Director of Everest.”

Steve and Roy went their separate ways to pursue solo ventures in 2010 and now, eight years on, they have joined forces once more and the link-up is sure to prove beneficial again.

Interestingly, the appointment comes with some history as Steve and Roy Frost, Group CEO, have worked together at various stages of their careers.

Steve said: “I am delighted to be joining Listers at such an exciting time of growth, investment and product development, and am looking forward to working with Roy again. The thing that stands out with Listers is their customer relationships and innovative products, and we are looking forward to a fantastic future.”

They first met in 1995 when Steve was appointed Manufacturing

Roy is also delighted to be rekindling their partnership, and

he added: “Steve and Listers are going to be the perfect fit. His industry knowledge paired with Listers standing in the fabrication world will only help us take Listers onwards and upwards.”

“He has managed and implemented growth throughout his career, is a manufacturing and operations expert, and achieves success through developing people. I know how Steve works and what he can bring to the role, and he has all the credentials and experience to drive Listers forward.”

In the last 12 months, Listers has introduced exciting new products and initiatives that have helped take the company to a new level.

Products such as and including Timeless Flush Sash, Räum Aluminium, the bespoke marketing package Make It Yours and the state-of-the-art pricing software Easy Connect, as just some of the game-changing additions within the last year. The company has also invested in a revamped showroom, new machinery, including a Graf Cill welder, and new staff to cope with the surge in demand.

Listers is part of GJB Holdings, a £25m turnover fabrication group which also includes GJB Window Systems and Dekko Window Systems. visit www.listertf.co.uk.

WINDOW NEWS NOVEMBER / DECEMBER 2018 39

PEOPLE

John Weir –Tribute To A Technical Pioneer Staff, members and former colleagues of the Glass and Glazing Federation (GGF) were saddened to hear of the passing of former employee, John Weir on Saturday 17 November.

to raising the standards in our industry.”

As the Federation’s first Standards Committee Secretary, John was a stalwart who developed the GGF’s Technical Department and helped develop many of the early standards in the industry. In the late 80s, John was instrumental in helping the UK to Harmonise Standards within the European Union.

Ian Chisholm (former GGF Deputy Chief Executive), who visited John earlier this year at the nursing home, shares his memories.

From the GGF’s earliest days in 1977, John was involved in the GGF’s technical set up. His wife Rosemary was the GGF Membership Secretary and he was Technical Secretary. Rosemary was involved in the negotiations which brought the four Glazing Associations (Glass Benders, Safety Glass, Insulating Glass and Flat Glass) together to form the Glass and Glazing Federation.

Not only did John drive forward industry standards, but he also helped develop the Federation to ensure that it became the credible face for all matters technical. In doing so, he enabled technical and legislative discussions at local,

John had been ill for some time and in a nursing home in Hailsham since March 2017.

national and international Governmental level.

Steve Rice, GGF Director of Technical Affairs led the tributes; “John was an incredibly knowledgeable, loyal and passionate person. He was pivotal in the co-ordination and production of “The GGF Glazing Manual” in late 1977. It was a landmark, the first significant technical publication the GGF ever launched. I was extremely sorry to hear this news and my thoughts are with his family at this time.”

Brian Waldron, Chairman of the GGF Standards Committee said: “It was very sad to hear of John’s passing and my sympathies go to his nearest and dearest. He contributed so much to the GGF and industry and those who knew him will never forget his commitment

“It was good to see John this year and even though he was far from his old self, we enjoyed some precious moments when his old sense of humour would reemerge. John was an important figure in not just the GGF’s history, but also that of the entire sector.

My thoughts and sympathies are with Rosemary and the rest of the family.”

John Agnew, GGF President added. “I knew John for many years and admired his vast knowledge and passion for the glass and glazing industry. He was a true pioneer of the industry and advanced the GGF on many fronts.

My sincere condolences go to all his family and friends at this difficult time.”

John Weir was 79 years old and was married to Rosemary for 36 years.

Yale Strengthen Marketing Team with new Marketing Assistant Yale Door and Window Solutions has appointed Charlie Jones as its new marketing assistant. Charlie will be providing support to the wider marketing and sales team, taking on responsibility for the dayto-day marketing and communications activities.

Charlie graduated with a degree in Business Management and 40 WINDOW NEWS NOVEMBER / DECEMBER 2018

Marketing from Nottingham Trent University. During his time there, he undertook a year’s marketing and sales placement at a software start-up in Brussels, was responsible for conducting market research and customer profiling as well as organising events and exhibitions, so brings both practical and theoretical skills to the role. www.yaledws.co.uk

PEOPLE

Supalite Plans For The Future With Seven Staff Promotions SupaLite, manufacturer of tiled roof systems is proud to announce a number of changes to key staff, inline with the company’s continued success and year-on-year growth.

The Preston-based specialists are delighted to announce that SupaLite founder and respected industry figure David Watters will take up the role of Group Chairman, leaving his position as Managing Director. The new role will allow David to dedicate more time to working on specific projects and product development, along with strengthening ties with SupaLite’s nationwide trade partner network.

we have the right people in the right roles as we continue to scaleup and as demand for our systems reaches an all-time high,” comments David Watters, SupaLite’s new Group Chairman. “I would like to congratulate Steve on his new role as Managing Director. He has been my right-hand man for many years and his hard-work, dedication and experience makes him the perfect candidate to lead this great team and ultimately take SupaLite forward.”

With this news, the team has confirmed that Operations Director, Steve Hacking has been promoted to the role of Managing Director.

Steve, who is well-known to many across the industry for his years of service in both technical and operational capacities, will now take over the day-to-day management of the business.

In addition to David and Steve, Production Director Mick Stewart is also promoted to the role of Supply Chain Director, a role which will encompass Mick’s technical duties along with new responsibilities such as overseeing purchasing and SupaLite’s overall supply chain. Alan Watters remains in his role as Technical Director but will also assume greater responsibility as he takes over day-to-day management of roof production at SupaLite HQ.

“Both myself and the Board of Directors are thrilled to announce these staff changes which ensure

SupaLite’s staff team has also seen changes with Luke Carter taking over as Technical Manager, Cassie

Watters becoming Sales and Marketing Manager and Dean Newsham succeeding Luke as Quotes and Processing Manager.

Speaking on his new role and the staff changes, Steve Hacking adds: “I am absolutely delighted and incredibly proud to be named SupaLite’s new MD. SupaLite is a fantastic, forward-thinking business with a pioneering, transformative product range. I am looking forward to carrying on Dave’s great work of supporting our growing trade partner network and delivering a product range that’s proven to help them win new business.

“We have assembled a fantastic team here at SupaLite that are fully committed to not only creating a first-class product but supporting both our fabrication and installer partners across the country. These staff changes and promotions really highlight the fantastic work they do for our customers and the trust we have in them to be the team that helps SupaLite grow from strength to strength. It’s certainly an exciting time here at SupaLite!” www.supaliteroof.co.uk

WINDOW NEWS NOVEMBER / DECEMBER 2018 41

DOOR SYTEMS

Ahead Of The Curve

With Force 8

Force 8 has added a new composite door to their two-tone contemporary collection with the addition of the new stunning Geneva design. The seamless double grooved curved design adds a new dimension, and is available in any of the RAL colours. As far as the company is aware, Force 8 is the only composite door manufacturer to offer a dual colour design.

Available in the smooth aluminium look finish, the new door also boasts a three-latch

system to help combat any problems with bowing during seasonal temperatures. It also has a unique paint finish specially adapted for Force 8, which helps to thermally protect the door to further enhance its stability.

“What is not featured in the specification is the 30 years of knowledge which has gone into the Geneva”, comments Dennis Sumner, managing director. “As a company we are in a unique position, as we still have an installation team locally. Any

42 WINDOW NEWS NOVEMBER / DECEMBER 2018

issues regarding fitting or further remedial work is directed straight back to our manufacturing department, enabling us to innovate and fine-tune our designs. This gives us a distinct advantage over other manufacturers, as we can fit and test our designs in real life situations”.

The ability of Force 8 to spot any potential problems helps them to produce a better product, plus an easier installation process for the market. The Geneva is being added to the Force 8 on-line Door Designer, and will be available in early December.

For further information, visit their website: www.force8.uk or view the company’s Door Designer: www.doordesigner. uk/Force8/index.php#

DOOR SYSTEMS

4 Panel Pre App Door Saves Time And

Money, Says DOORCO DOORCO reports that its 4 Panel Pre App door slab takes second place in the popularity stakes with fabricators thanks to its flexibility and simplicity. In a time when efficiency has never been more important, the product ticks all the boxes, genuinely saving time, money and wastage, as well as being able to produce around 60% of all traditional door styles, from just one slab, says the company.

Dan Sullivan, DOORCO’s MD explains: “The well thought out design of the 4 Panel Pre App door slab has made it one of the most popular choices amongst our fabricator customers for producing traditional doors. This is simply because it is one of the most versatile products we offer – in fact 60% of all door styles can be made using a 4 Panel Pre App slab. Rather than

a woodgrain solid slab, customers opt for the 4 Panel Pre App as it has apertures created during the manufacturing process which makes a substantial impact on their fabrication process. Each door will shave 49 seconds off the CNC machining time and produce significantly less wastage, meaning they save on both labour and skip hire too, all of which results in genuine financial savings across the board.

“As well as pre-cut apertures, the 4 Panel Pre App has a remova-

Astraseal Offers Brand-New

Tilbrook Composite Door Astraseal, one of the UK’s leading trade and commercial fabricators is aiming to open new doors for their customers with the launch of Tilbrook, the firm’s brand-new, high-performance composite door solution.

Designed to complement Britain’s ever-popular 1930s housing stock, Tilbrook allows homeowners to have the traditional aesthetics of timber without compromising on modern-day performance. Whilst the door is compression moulded to create a high-definition panel design with the character of timber, the slab is manufactured from durable thermoset GRP. Furthermore, the stiles and rails of the Tilbrook door are manu-

ble rail which makes it even more versatile. Fabricators can easily manufacture five of our most widely produced designs – standard four panel designs such as Penina, Carnoustie and Birkdale, and half lite designs such as Lytham and Lytham Grid – all from just one slab. The 4 Panel Pre App is available with seven colour choices on next day delivery, or coloured in any premium colour, RAL or stain and delivered in five days.

“In the world of manufacturing we are all looking to save time and money and the 4 Panel Pre App is aimed at doing just this. In our own state of the art prepping facility, we have saved thousands of pounds on waste disposal, which we have been able to pass on to our prepped door customers. We want to make sure those who fabricate composite doors are aware that they could achieve the same cost savings. www.door-co.com factured using water-resistant polymer which is bonded to the GRP skin and then filled with an insulating core of 100% CFC-free polyurethane. Available pre-hung into a REHAU fully enforced GRP frame, Tilbrook can be finished in any RAL colour, in a wide range of designs and with a full range of high-spec furniture and glazing options.

“We are absolutely delighted to unveil the brand-new Tilbrook composite door, a product which I’m sure will generate a fantastic response from both our trade partners and their customers,” comments Colin Stanley, Operations Director at Astraseal. “As composite doors have sky-rocketed, we’ve been there at the forefront providing our customers with first-class solutions that meet the demands of the market. Tilbrook is the next stage in that commitment. www.astraseal.co.uk

WINDOW NEWS NOVEMBER / DECEMBER 2018 43

DOOR SYTEMS

Add Contemporary Style With

New Venlo RD2 Entrance Doors

New Venlo RD2 Entrance Doors from AluFoldDirect offer contemporary style and high-performance to give installers the opportunity to make even more of the trend for aluminium doors and windows.

Delivered in just two weeks, the flush sash aluminium entrance doors suite perfectly with the rest of AluFoldDirect’s Everything Aluminium range – making them the ideal supplier for fullhouse aluminium glazing projects.

Available in three styles, including clear or satin glazed panel options, Venlo RD2 doors deliver certainty to installers, with fast delivery and right-first-time manufacturing for an easy installation.

Craig Miller, Managing Director at AluFoldDirect says: “Venlo RD2 Entrance Doors complete the Everything Aluminium suite of products, giving installers easy access to aluminium glazing for whole house refurbishments, new-builds or other domestic developments.

“The contemporary, slim design of Venlo RD2 perfectly matches our aluminium slimline win44 WINDOW NEWS NOVEMBER / DECEMBER 2018

dows, bi-fold and sliding doors. We’ve kept things simple, with three door style options, in the two most popular colours, delivered in just two weeks, ready to fit.”

Venlo RD2 entrance doors are available in RAL 7016 Anthracite Grey or RAL 9005 Black. The door is thermally enhanced to offer U-Values as low as 1.4 W/m2K. High-security multi-point hook locks and heavy-duty dead lock outerframe closers and keeps ensure top security.

PAS 24 and Secured by Design certifications are available too.

Craig adds: “There are no stock sizes for Venlo RD2 entrance doors – each one is made bespoke to specification, so that installers can be confident that in two weeks, they will receive a stunning aluminium entrance door right-firsttime, every time, ready to install.”

Venlo RD2 entrance doors can be seen at the Aluminium Glazing Design Centre in Blackburn and installers can learn how to get them right first time at the Aluminium Installer Training Academy.

DOOR SYSTEMS comments the West-End team.

“End-users love their sleek looks, easy functionality and ability to bring the outside in, and the Visofold 6000 takes those attributes to the next level.

“When you’ve built up forty years’ goodwill as a business, you don’t risk that reputation with products that are anything less than the best – and the Visofold 6000 is the best bifold we’ve seen.”

One Of The West’s Best

Fabricators Launches Smarts’ Slimmest Bifold One of the West’s best fabricators has become among the first to offer a ground-breaking bifold door.

For over forty years, Bristol’s WestEnd Windows has been at the forefront of fenestration in the region.

The respected business has dec-

ades of expertise in both uPVC and high-end aluminium – with an extensive product range that now includes the Visofold 6000 door from Smarts.

“We’ve all seen how much the bifold boom has reshaped our industry over the past ten years,”

With the slimmest sightlines of any Smarts product, the Visofold 6000 delivers the sort of uninterrupted glass aesthetic only usually found in patio doors, maximising light intake and offering unimpeded views.

But it also provides outstanding all-round performance – thermally-broken profile offers U Values of just 1.5, while its robust construction makes it the perfect option for even the largest project, capable of opening up an entire wall.

The V6000 is also fully compliant with the requirements of Building Regulations Document L 2010. www.westendwindows.co.uk

Force 8 Can Now Quote

You Very Happy The new quote system from Force 8 now gives a full-scaled visual of your new door and frame including a complete breakdown of the specification. In the past, quotes have been based on the installer’s drawings and measurements and sometimes the product has not matched up due to the limitations of the product and the size of the entrance.

problems as the drawings coming through show a square door with a perfect arched frame, when in reality we have to arch part of the door to make it practical.” comments Dennis Sumner, managing director. “This can cause issues as the installer is referring to his own interpretation with the customer.

The new system instantly gives the finished drawing to scale complete with the door, which they can show the customer and get approval”.

with the new Force 8 Door designer makes a powerful sales tool, as the Force 8 designer is the only one to include arched frames, says the company.

“The arched frames can cause

The new quote system combined

www.force8.uk

“We have been perfecting our arched frames for the past 25 years, and pride ourselves on our method of bending. The new quoting system is the final part of the jigsaw”, comments Dennis. “The best way to demonstrate it is to try it out and get a quote from us”.

WINDOW NEWS NOVEMBER / DECEMBER 2018 45

DOOR SYTEMS

Senior Offers More Colour Choices When You ‘Ask For Ali’ Leading manufacturer Senior Architectural Systems is bringing a splash of colour to homes across the UK as the company reports an increase in orders for its popular Ali FOLD aluminium doors and Ali VU aluminium windows in a variety of eye-catching powder-coated shades and finishes.

the largest and most technically advanced in the UK. With no need to outsource any orders, the reliable and high quality service that Senior can offer, along with the associated cost and time savings, is also proving popular with the company’s growing network of trade customers.

The recent launch of Senior’s Signature colour collection has not only made it easier for trade installers to showcase the choice of colours available but has also inspired their residential customers to create a real style statement, with the subtle yet attractive metallic blue hue of Glacial Spark emerging as a clear favourite.

Commenting, Senior’s sales director James Keeling-Heane said: “Aluminium windows and doors make an attractive alternative to uPVC and the use of colour can add further interest. We are thrilled that our Signature colour collection has captured the imaginations of both trade installers and domestic customers alike and that we are able to meet the rise in demands so successfully thanks to the recent investments we have made to both our in-house manufacturing and powder-coating facilities.”

Unlike many other system manufacturers, Senior is able to service all its customers’ colour demands at its dedicated in-house powder-coating facility which is one of

46 WINDOW NEWS NOVEMBER / DECEMBER 2018

Senior’s Signature collection is an exclusive sales tool for its trade network of installers which has been designed to make it easier for domestic customers to choose from a selection of the most popular and on- trend colour shades and powder-coated paint finishes.

The Signature collection features an inspiring palette of 14 different colour options from classic neutral tones to more vibrant shades, all of which can be created at Senior’s in-house powder coating facility.

To request a copy of the Signature swatch book and for information on how to open an account, please contact your regional technical sales manager. More information on Senior’s Ali range of doors and windows is also available at. seniorarchitectural.co.uk/askforali

DOOR SYSTEMS

Vista Prove Vital For

Hampshire Installer looks great in any colour. With its modern contemporary looks, and top to bottom glass letting in ample light, it is a real head turner and it guarantees your home real ‘kerb appeal’.”

Vista’s Verona style XtremeDoor is proving a big hit. Inspired by the European passion for contemporary style and design, the Verona door is a perfect blend of sleek modernity with classical aesthetics.

Ian Smith, Vista’s Business Development and Marketing Manager, commented: “The Verona is a stunning door and perfect for the more contemporary property.

“When our new brochure landed

on customers desks earlier this year, the Verona was one of the new styles they embraced, and we saw an immediate demand for them. It’s no surprise that it’s Sure4Door’s best seller and we are delighted to hear that they are benefitting from it.”

Vista’s XtremeDoor not only provides eye-catching looks but also boasts a high-security five-point locking system for enhanced security and exceptional thermal performance, thanks to its high-density foam-filled composite door slab.

With that in mind, it’s easy to see why Sure4Doors are more than happy. Darren added: “At Sure4Doors our name means everything to us, as installing doors and securing homes is what we do. To find the right supplier to work with we needed a company that could provide high-quality doors without compromise, and Vista ticked all the boxes.

“Their range is vast and with endless colour choice and market-leading hardware backed up by fast and attentive after service, we couldn’t ask more from our relationship.” www.vistapanels.co.uk

A Total Solution From ODL Europe Ask Nathan Barr, Managing Director of ODL Europe, what customers value about ODL and he says: “The fact we offer total flexibility for fabricators. Not only do we supply the industry-leading TriSYS glazing cassette system we also supply a compatible door slab in the form of the world-renowned Capstone composite door slab. It means we are a one stop shop and can offer our customers a total joined-up solution.”

The TrisSYS glazing cassette system is engineered for quick installation for a variety of door applications and has been specified on many thousands of doors worldwide. The cassettes are available in several different visual finishes and are manufactured with high-performance resin, which requires less long-term maintenance. As well as offering long-term durability, they also give a high quality finish because there are no plug witness

bility. They are manufactured with a 100% pure PVC composite rail which gives them excellent screw retention when compared to many competitors’ products which are only 70% PVC. It means there is no need for fillers or edge banding, making the doors very cost-effective.

marks.

Alongside the TrisSYS glazing cassette system, ODL Europe is also the exclusive UK partner of the internationally renowned Capstone Engineering Ltd composite door.

Capstone composite doors deliver a wealth of benefits to fabricators and installers, not least the fact they are compatible with the TrisSYS glazing cassette system.

All doors are fully trimmable to give fabricators maximum flexi-

Capstone composite doors are constructed using high specification Laminated Veneered Lumber (LVL) timber with a low moisture content for added strength and resistance to twisting, bowing and warping. They offer thermal performance as low as 0.9W/m2K and with all variations achieve PAS24:2016 for security. Homeowners will also appreciate the 2mm GRP oak grained skin that offers durability and scratch resistance as well as the wide range of colours and designs on offer. www.aperturesolutions.co.uk

WINDOW NEWS NOVEMBER / DECEMBER 2018 47

PRODUCT NEWS

Secure Smart

Standards The new TS621:2018 standard, created by the Door and Hardware Federation, has been adopted as the recognised standard for smart locks by the British Standard Institute (BSI), and has received the coveted Kitemark status.

The Conexis® L1 from Yale is the first ever smart lock to adhere to the new standard, says Yale, undergoing rigorous testing in terms of quality, durability, as well as both mechanical and electronic attack testing.

In order to comply with the new standard, smart locks must meet mechanical security requirements, as per traditional British Standard locks. These

tests include the PAS24:2016 attack testing and the TS007 3-star cylinder attack test.

For added safety, British Standard smart locks also require a mechanical release on the inside of the door, that doesn’t require electronics, to ensure an easy escape in the event of a fire.

The new electro-mechanical part of the standard requires the smart lock to be attacked

by MLA locksmiths, to ensure it cannot be manipulated and compromise the security of the lock.

Finally, the electronic hacking tests are designed to test the

48 WINDOW NEWS NOVEMBER / DECEMBER 2018

electronic security of the lock to ensure it is secure against all relevant hacking methods.

This standard will provide consumers with the much-needed reassurance that smart locks are now recognised by the British Standards Institute and will be easily identified by the trusted Kitemark symbol.

Josh Waites, smart locks product manager for Yale, explains: “We are very proud that the Conexis® L1 is the first ever smart lock to receive Kitemark status, making it an unrivalled product within the current smart lock market.

“The new standard will provide homeowners with the peace of mind that they can enjoy the convenience and lifestyle benefits of a smart lock, without having to compromise on the safety and security of their home in any way.” www.yale.co.uk

PRODUCT NEWS

Demand Grows For Greenteq

vative products that we use from VBH when fabricating our aluminium bi-folds and we know we can rely on their technical and customer service support.”

Innovative SecuriFold and CentreFold folding handles from VBH’s greenteQ Clearline range are growing in popularity among aluminium and PVC-U fabricators due to their unique design. Both products fold down vertically when not in use– a neat feature that is proving appealing for aspirational-style home improvements.

The CentreFold handle stands off the face of the profile by only 15mm, and is designed to work with a Clearspan intermediate door lock on both AluK and Smarts aluminium bi-fold door systems.

The handle is part of VBH’s PAS24 spec, and is used by Leeds based Nordic Aluminium on their Clearspan security bi-folds. Nordic regularly supply these bi-folds for new build contracts as they are fully Document Q compliant.

Innovative Folding Handles

SecuriFold has been developed with bi-fold and slide and fold doors in mind. When stacking these types of doors in the open position, sashes don’t fold back neatly due to the projection of the door handle. In contrast, SecuriFold folds snugly against the backplate.

Alu-tec, part of the Climatec Group, has recently increased its

orders of SecuriFold handles due to the growing demand. Jenna Harrington at Alu-tec says: “SecuriFold is one of the many inno-

Both handles are covered by greenteQ’s standard 10-year guarantee, and come under VBH’s Q-secure approved scheme, the most comprehensive security guarantee on the market.

To find out more, visit www.qsecure.co.uk

WINDOW NEWS NOVEMBER / DECEMBER 2018 49

PRODUCT NEWS

Mighton Broadens Its Sash Security Offering screws, an additional safety feature in itself due to the irregular shape of the screw head. Unlike traditional timber parting beads, its metal components prevent it being levered off with force. It also forms part of a larger SBD (Secured by Design) kit.

The Latching Sash Lift is operated from the inside of the property and features a spring-loaded lock, which automatically secures the window on closing. Both products meet the expectations of customers who are looking to modernise their homes, as Chairman of Mighton, Mike Derham explains: “With so much choice available to consumers who are quite literally ‘window shopping’, it is vital that we can provide them with an all round service, which includes options for enhanced security. Timber frame units are a conscious aesthetic investment – now we can match the high quality preferences of our customers with the Mighton Security Range.

To many people, changing the clocks at the end of October signals the onset of cosy evenings, comforting casseroles and months of Saturday night singing. But the various upcoming festivities can also mean empty houses containing expensive gifts, and darkened evenings during which it’s easier not to be seen.

Amongst everything else, it’s the perfect time of year for burglars.

Launched back in January, the Mighton Security Range complements beautiful sash window units with affordable, specialist hardware that would challenge even the most determined intruder. Many of the products were existing offers, the launch bringing the entire selection

Products like the Angel Ventlock system have been enormously successful in preventing children from getting out; these new additions are designed to stop people getting in.” together and promoting it as a complete range catering for all security needs. Now, Mighton Products is pleased to announce the addition of two further items: Securibead Plus and the Latching Sash Lift.

The Securibead Plus is affixed to the window frame with Torx

50 WINDOW NEWS NOVEMBER / DECEMBER 2018

The products are all SBD approved and meet PAS 24:2016 requirements, an accreditation that not only ensures they meet the minimum UK enhanced security performance standards, but through testing, means they are suitably wet weather and draught proof. www.mightonproducts.com

PRODUCT NEWS

Beat Christmas Crime With High

Security Hardware

From UAP

Sinidex Steps Up A Gear With PAS24 Accreditation Caldwell’s state-of-the-art Sinidex lock is now available with PAS24-accreditation on Liniar profiles, Eurocell’s Logic, Modus and Modus Flush systems, Deceuninck’s 2500 and 2800 systems and Kommerling Gold.

Exclusively available in England through respected hardware distributor Window Ware, the cutting-edge Sinidex system can now add security credentials to its long list of features and benefits.

The product boasts a whole host of fabricator-friendly features, including intelligent floating mushroom technology that offers robust performance and excellent tolerance, even with sash drops of up to 6.5mm, while ensuring the window always locates.

It also provides time-saving routing prep, the same as is found on a standard espagno-

lette, and handy lines on the rod to aid keep alignment.

It’s eventually set to form part of a full casement window guarantee package, including stayguards and hinges, allowing customers to quickly and easily manufacture high-performance products.

“A best-in-class lock system just got even better,” comments Caldwell Sales Director Tim Ferkin. “We always knew that the Sinidex lock was outstanding across the board – but now, with PAS24 accreditation, the industry can have confidence that it offers world-class security performance.

“We want to offer fabricators a comprehensive, all-in-one window hardware package that meets the demanding standards of an ever-more competitive market place.

UAP Limited is encouraging fabricators to prepare for the festive period with its range of home security products. With the clocks going back and Christmas just around the corner, homeowners will be looking to boost security and complete renovations, making this a busy time for fabricators and installation companies.

As a proven hardware supplier, UAP is prepared for this seasonal demand with all security product lines held in-stock for next day delivery.

“There’s always so much to do at this time of year,” says David Jennings, managing director, UAP Limited. “Our homes are left empty, often for days at a time, as we hit the shops, socialise and visit family. And with the darker evenings providing the ideal cover for thieves, it’s little wonder that an average of 448 burglaries, 65 robberies and 1,082 thefts are committed each day during the festive period “(Crime Statistic 2016). www.uapcorporate.com

WINDOW NEWS NOVEMBER / DECEMBER 2018 51

PRODUCT NEWS standard unit.

“But most fundamentally, you take weight out of the installation, making it simpler quicker and reducing cost.”

Independent tests on HWL’s side-hung casement options were completed earlier in the year, returning a series of top-rated passes under BS EN 6375 – 1 weather testing and PAS24/Part Q. These were followed up with further tests delivered in partnership with the Residence Collection over the summer with a series of approvals on top-hung options.

HWL Pioneered Unglazed R9 Window Receives R9 Manufacturing Approvals Approved manufacturing methodologies for R9 will be updated by the Residence Collection to reflect the successful completion of testing on HWL Trade Frames’ pioneering non-glass bonded window.

HWL has driven innovation in R9 manufacture through the ground-breaking application of Timberweld® manufacturing technologies.

This has given the R9 fabricator an almost unique capability in the UK to butt weld R9 window sashes inside and out, replicating the aesthetic delivered in a traditional 90° mechanical joint.

Now – and with extensive independent testing by R9 complete – the system house has confirmed that it is revising its manufacturing manual to in-

clude Timberweld® sash-welding technologies as pioneered

by HWL. Mark Haley, Managing Director, HWL Trade Frames, said: “We started supplying R9 unglazed 18-months ago, so it’s been a relatively long road but worth it because of the commercial advantage that it’s allowed us to deliver to our customers.

“Manufacture of R9 using Timberweld® means that we can deliver increased weld strength and that eliminates the requirement to glass bond the sash, in the vast majority of installations.

“The benefits are immediate. As an installer you can buy your glass from whoever you normally buy your glass from, if a unit needs replacing, you replace it in the same way as you would a

52 WINDOW NEWS NOVEMBER / DECEMBER 2018

With all of its’ pre-existing customers now buying its nonglass bonded R9 windows, HWL argues installers can cut their installation costs by up to a third by switching from buying in mechanically jointed sashes, to its Timberweld® R9 sash by reducing weight and simplifying handling and installation costs.

“We’re talking substantial sums”, continued Mark. “The weight associated with fitting larger glass bonded R9 windows almost always leads to more manpower increasing the fit cost. Taking out the glass, a two-team job becomes just a one team job.

“That could deliver savings of around as much as £120 per day or £360 on an average three-day install. If you’re paying per window at say £50 per window you could be looking at £500 back on a three-day fit on an average property with 10 windows and doors – that goes straight back on to your bottom line.

“It’s not about taking cost out of the product. It’s about taking it out of installation”, he concludes. www.hwlwindows.co.uk

PRODUCT NEWS

Aztec Windows Upgrades Customers Using

Timberweld® Technology

It’s All In

The Weld For Vuelta Flush Sash Windows Coventry based PVC-U fabricator, Aztec Windows, is delighted with Timberweld®. Timberweld is a patented method of welding perfect corners to create an authentic timber-look butt-joint effect on both sides of the window, says the company.

For many years there was virtually only one way to make PVC-U frames, and that was with 45º angle corner-weld and groove. However, as the popularity of a traditional timber look has grown – particularly with flush sash windows – the question is how can fabricators provide it cost effectively?

Michael Hagan, Director of Aztec Windows, comments: “When customers see the alternative to standard windows, they immediately want to upgrade. The timber look was previously used mainly for the heritage market but is now becoming traditional mainstream and much more popular in the general market.

“We have been offering flush casements with Timberweld but

have now ordered the machinery to produce composite door outerframes and lipped casements as well as a few more products which we hope to launch in November, giving us the largest range of timber alternative products available.

Production has now become second nature to our staff and Timberweld has provided great service throughout,” Michael adds.

Alan Burgess, Timberweld MD, explains: “Timberweld creates the appearance of a traditional timber window with a vertical line rather than a 45º angle.

This produces an authentic look to the window, both inside and outside, which homeowners love!

“As Michael highlights, the timber look has become increasingly popular, and with the right machinery makes producing the frames at scale very cost effective,” Alan concludes. www.timberweld.co.uk

Vuelta by Visage, the new flush sash window from Shepley looks amazing and it’s all in the weld. Visage flush sash gives the appearance of a traditional timber joint on the outside. While it looks hand finished, it has the strength you’d expect from a PVCu weld.

“To create Vuelta by Visage, Jade Engineering’s MechWeld combines four milling machines, two for sash and two for frame joints – and a two headed welder. Along with tooling developed for the process, it means we can produce frames that are both beautiful and extremely strong.

“It’s not just on the outside, the welded joint is equally impressive on the inside face as it’s almost seamless. We wanted to offer customers the best combination of stunning looks and quality in the Vuelta flush sash window.

“The MechWeld system means we can offer Shepley customers the best flush sash window with the consistent high quality and dependable service they need to sell it with confidence.”

WINDOW NEWS NOVEMBER / DECEMBER 2018 53

PRODUCT NEWS

Origin Launch French Window Origin is launching its second product of 2018 – the Origin French Window. Exclusively available on the OW-80 (Premium Window) system, it features what is described as a completely unique internal and external flush casement and a floating mullion, which offers homeowners completely unobstructed views.

This means that when homeowners open both the left and right windows, there’s no profile left in the way, therefore providing any property with an effortlessly elegant finish, without relenting on safety. When open, not only does it remove all sightlines, offering unhindered views of the property’s surroundings, but it is also a great

choice for windows that need to meet egress requirements.

Ben Brocklesby, Director at Origin, comments: “Innovation is always high on our agenda. We are constantly looking for new ways of improving the gold standard of service we give to our partners, so we are thrilled to introduce another new product into the Origin Home Range. The addition of the French window, and the fact that it completely removes the sightline between both openers, shows the level of confidence we have in our manufacturing processes and the high grade aluminium we use. Our partners can now offer the end user even more, increasing sales opportunities in the process. We

54 WINDOW NEWS NOVEMBER / DECEMBER 2018

are really excited about this product, adding to the bespoke options we have already available on our OW-80 system.”

With energy efficiency increasingly appearing on homeowners’ and homebuyers’ checklists, the Origin French Window can be upgraded with Aerogel, which has the lowest thermal conductivity of any known solid, says Origin. By using just 10mm of it in the thermal break, it can boost the window’s thermal efficiency by up to 67 percent, deliver a ground-breaking A++ energy rating and result in a certified 0.9 U-Value. The window also combines a polyamide thermal break within the aluminium profile, meaning it not only meets thermal efficiency building regulations, but exceeds them.

The attention to performance is matched by high levels of security, as every window is installed with Yale’s highly dependable Encloser Lock, featuring bi-directional locking technology. The French window makes use of the highest grade stainless steel hinges, capable of carrying heavy loads, exceeding way above the stand-

PRODUCT NEWS ardised 50,000 cycle test required for residential windows. Hinge guards are also installed as standard, protecting the hinges, as well as stopping intruders.

With security in mind, The Origin French Window is PAS24 accredited and features an espagnolette-style handle. This works in conjunction with Yale’s industry-leading Encloser locking system, ensuring that the system is ultra-secure.

Perfect Joints For Flush Sash Windows

From Frame Fast

Not only that, it is also available on Origin’s ‘Your Lead Time, Not Ours’ promise, which means that the windows can be delivered in as little as 24-hours, from point of ordering through to installation.

This unrivalled service is available on all French windows when specified in one of Origin’s most popular colours.

As with all products in the Origin Home Range, the French window is exclusively manufactured in the UK at Origin’s state-of-the-art factory. This allows Origin to maintain the greatest level of control over the process and the unparalleled standards remain in place. An industry-leading guarantee of up to 20-years can be offered as a result, which covers every part that leaves the factory, even the profile, powder-coated finish and weathered seals.

Brocklesby concludes: “We never rest on our laurels at Origin. We reinvest heavily in our R&D; striving to be better and support our partners even further. The introduction of the French window, as well as the Origin Slimline Window earlier in the year, shows our commitment to innovate, helping our partners provide the widest range of high-quality products as possible. We can’t wait to see what the market has to say about our new system.”

For further information about Origin, please visit www.origin-global.com

Midlands fabricator, Frame Fast UK is one of the first companies to offer sash windows manufactured using Jade Engineering’s new MechWeld system. “Over the last 12 months we have been testing the new machines in real factory conditions, and it’s been great,” says Nigel Leivers, Director at Frame Fast.

“We had been looking for a solution for our popular Modus flush sash windows, and the new Jade MechWeld Joint solution means we can weld a timber-look joint without the fixings or glue needed to make a mechanical joint.”

The MechWeld machine includes tooling specially developed for the process and combines four milling machines – two for sash and two

for frame joints – and a Kombiamatic two-headed welder. “The joints are stronger because we can create a welded mechanical timber joint without fixings or glue.

“Frame Fast has worked with Jade Engineering for a long time, which is why we were chosen as part of the testing programme. We are very happy with the results from our MechWeld machine,” adds Nigel. “Flush sash windows are one of the top growth areas for customers looking for PVCu windows because they suit both older properties and new. We offer Eurocell Modus flush sash in a huge range of colours in grained finishes, and with the new welded external joints look like authentic timber.” www.framefastuk.com

WINDOW NEWS NOVEMBER / DECEMBER 2018 55

PRODUCT NEWS

Planitherm Network’s Quiet Success Six months after the relaunch of the Planitherm Network by Saint-Gobain Building Glass, one installer in particular is enjoying a “quiet success”.

The Planitherm Network is designed to help fabricators and installers to win more business by upselling to homeowners based on the comfort benefits of different types of Planitherm glass such as enhanced security, reduced overheating, noise reduction, energy efficiency and furniture fade protection.

Mark Pearce, managing director at KJM Group said: “I was really impressed with the marketing material and website available to Planitherm Network members and it has helped me to explain the benefits of the different types of glass to my customers in plain English. One recent example has been a customer who lives on a

busy road and on the Heathrow flight path, so noise was a big problem.

“We were contacted to provide a quotation for secondary glazing for the main bedrooms via email.

A price was sent for 8.8mm SGG acoustic secondary glazing plus a quotation for one small new primary window with Comfort Plus glass. This was duly accepted, and a survey arranged.

Whilst there we advised that the existing windows were in poor condition as they were leaking sound and air. The secondary was installed, and an order placed for new primary windows with Comfort Plus glass. These have been installed and the outcome beyond the customer’s belief. They have since placed an order for more windows with Comfort Plus. Silence is golden!”

56 WINDOW NEWS NOVEMBER / DECEMBER 2018

Kirsty Pamment, Market Manager – Residential, Saint-Gobain Building Glass UK & Ireland, said: “The Planitherm range is now available in three options: Energy Standard for maximum energy efficiency; Comfort, which also offers enhanced security, noise reduction and furniture fade protection; and Comfort Plus for all these benefits plus solar control for sunny rooms. It’s all about using language that the consumer will understand so that they choose the right option for them. The three-option range simplifies the conversations yet highlights the fact that choosing the right type of glass will have a huge impact on the performance of your windows.

“A key benefit of the Planitherm Network is the wealth of information on the website and access to sales and marketing tools to help fabricators and installers to start having different conversations with their customers and choose the right glass to meet their changing needs.” saint-gobain-building-glass.com

PRODUCT NEWS

Double R Launches

Saint Gobain Masterglass Range Double R Glass & Roofing Systems is pleased to announce the addition of the Saint Gobain Masterglass range of textured glass to its already comprehensive suite of IGU and conservatory roof products.

“We are always looking to offer our customers something new,” says Ian Sims, Managing Director of Double R, “to keep them ahead of their competitors. We pride ourselves on our pioneering approach and always strive to be among the first, if not the first to bring new products, from suppli-

ers we trust, to market.

“We were already a customer of Saint-Gobain so were excited to see their new range of contemporary architectural design glass. The range features eight stunning designs: Arena, Mas-

tercarre, Masterligne, Masterpoint, Mastersoft, Satinovo, Thela and Waterdrop. The entire range brings together functional privacy with striking aesthetics, therefore offering our customers the chance to elevate their offering and truly differentiate from the competition.

“Although a new product, our customers know they are buying it from a trusted supplier. They have access to this range, alongside our already comprehensive range of double and triple glazed IGUs, decorative glass and traditional and solid conservatory roofs, all with the peace of mind they get from dealing with Double R as a reliable supplier.” www.glassandroofs.com

Vacuum Insulated Glazing From Guardian Glass

Opens Up A World Of Opportunities

Guardian Glass has developed innovative technology that is changing the way high performance glazings are manufactured, while meeting tomorrow’s demands for increased thermal energy performance. The technology has already proved successful in commercial refrigeration, but other applications are emerging across multiple industries.

light transmission and a lower reflection. The thermal insulation performance of Guardian Vacuum IG remains the same regardless of the angle at which it is installed (from vertical to horizontal).

Guardian Vacuum IG™ takes two glass panes and seals them airtight. A vacuum is created in the space between the two fully tempered glass panes, which are held apart by almost microscopic pillars. The vacuum eliminates any fill gases and all associated conduction and convection losses through the gas, resulting in a significant reduction in heat loss from the glazing unit.

Guardian Vacuum IG was first deployed in retail refrigerator doors where it creates an optimal shopping experience by providing excellent, uninterrupted views of refrigerated goods.

Compared to standard triple insulating glass units* (IGUs), Guardian Vacuum IG is thinner and lighter, it has a better thermal insulating performance, a higher

In addition, Guardian Vacuum IG is fully tempered, which makes it suitable for use where appropriate safety standards need to be met.

Greg Kemenah, Director Guardian Vacuum IG comments: “The Guardian Vacuum IG solution from Guardian is groundbreaking in terms of glass innovation. Vacuum-sealed glass units with low-E coatings can achieve thermal insulating performance of R-12 (Ug equivalent value is 0.47 W/m2K)** with a profile that is only 8.3mm thick. This results in an insulating

glass unit that is 75% thinner, has 33% less weight and exceeds the performance of triple-pane, low-E glazings*.

With building codes becoming more stringent, Guardian Vacuum IG will enable a world of possibilities for other applications emerging across multiple industries, in particular, windows. In the United States, Guardian Vacuum IG is now also available for new builds and windows’ retrofit.

Guardian Glass will showcase its latest innovations, including a new dynamic shading solution, at BAU – Hall C3 / Stand 308 (14-19 January 2019 – Munich, Germany). * standard triple insulating glass units used in refrigeration are made of 4 mm float glass – 12 mm spacer 90% argon – 4 mm low-E glass (coating on surface #3) – 12 mm spacer 90% argon – 4 mm low-E glass (coating on surface #5). ** R and Ug values according to NFRC 2010. www.guardian-possibilities.com

WINDOW NEWS NOVEMBER / DECEMBER 2018 57

MACHINERY

Emmegi Satellite XT Proves Perfect

Choice For Clarke Facades When Clarke Facades in Ballymena opened a dedicated fabrication side to their business last year, they chose an Emmegi Satellite XT 5 axis machining centre to give them the performance and capacity they needed to match their ambitions.

They wanted to be able to manufacture more of the curtain walling and bespoke architectural elements which they install on large scale building envelope projects across the UK and Ireland; and were doubling the fabrication capability of their new Clarke Offsite division to keep pace with very significant growth.

Six months after the machine installation, the heavy duty 10.5m Satellite XT is proving the ideal choice. It can efficiently cut and prep profiles on a single machine and crucially can accom-

modate the complex, oversized curtain walling profiles which Clarke uses on many of its projects.

It also has a mobile gantry on the 10.5m long bed which allows the positioning of the clamps to be done separately, optimising production efficiency by enabling different workpieces to be machined at the same time in two work areas, or one end loaded and unloaded while the machine is operating at the other.

The high-powered electro driven spindle on the Satellite XT is more than meeting expectations, delivering all the speed, accuracy and consistency in quality which matters to Clarke and to its customers.

The durability and robustness of the Emmegi model in use has

58 WINDOW NEWS NOVEMBER / DECEMBER 2018

particularly impressed Clarke Facades, as has the advice, support and training available from the Emmegi sales and engineering team who are based in Ireland.

Dariusz Nawojczyk, Glazing Division Manager at Clarke Facades, commented: “Our investment in the Satellite XT is enabling us to employ more highly skilled workers and offer a better service to our clients.

It has cemented our position in the market and is helping to sustain our continuing growth.

“The presence of the locally based team is really helpful and we are very satisfied that we chose the right machine from the right partner.”

More details are available at: www.emmegi.com and www.mclarke.co.uk

MACHINERY

Haffner Murat’s Heritage Machinery

Package Gives Central RPL The Edge West Midlands fabricator Central RPL has recently invested in a heritage machinery package from Haffner Murat. Gary Morton, Managing Director of Central RPL said: “The heritage market is one of the biggest growth areas at the moment. Haffner Murat’s heritage machinery package allows us to help our customers tap into this demand as well as deliver the quality we’re renowned for.”

The heritage machinery package includes a specialist milling station that mills two joints in one operation. The 45 degree and 90 degree milling and sawblade cutting is carried out in one pass for the butt joint finish of the outer face. The plc-controlled milling station has three servo motors to ensure greater accuracy of the final position.

Overall, the fast operation ensures Central RPL can achieve increased output and greater efficiency on the shop floor.

Murat also offered an invaluable level of expertise. Gary comments: “I knew from reading the industry press that Dave Thomas at Haffner knows what he’s talking about. After a conversation with Dave about our requirements it was clear he understood what we wanted to achieve and the equipment we needed.”

The package also includes a KC258/HL Two Head Corner Welder that recreates the traditional mechanical butt joint on the welded corner and creates an internal weld that enhances the overall appearance of flush sash windows. Amongst many other features designed to improve quality and efficiency there are dedicated contour blocks to ensure accurate welding and a dedicated setting plate for butt joint location.

As well as having the machinery Central RPL needed, Haffner

M&M Waste Solutions Has Sights On Recycling Boost With UNTHA Shredder Oxfordshire-based M&M Waste Solutions looks set to boost its recycling recovery rates in 2019, thanks to the installation of a new UNTHA shredder.

The 46-year-old business is a well-known name in the resource sector, with a history spanning coal distribution, skip hire and – most recently – endto-end waste collection, management and treatment, at the firm’s MRF in Cassington.

Now handling 150,000 tonnes of materials each year M&M sought to further boost its approach to recycling as it looks

to the future.

The newly-installed UNTHA RS100 can now process the variety of materials generated from M&M’s Materials Recycling Facility and Waste Transfer Station. Oversized material from

Central RPL now fabricates their flush casement windows using the new equipment. Gary says: “Our flush casement windows mimic the traditional appearance of period windows, whilst offering superb energy efficiency. They offer the perfect solution for planners in areas protected by conservation orders. The simple lines and proportions also mean they have masses of potential in more modern buildings too. All this whilst retaining the integrity of a welded product”. www.haffnermurat.com the plant is size-reduced before being returned for greater commodity recovery, whilst the shredder can also process specific materials including uPVC window frames for FE, non-FE and clean uPVC recovery, as well as Zorba*.

Whilst the machine is currently configured to handle 3500kg per hour, the robust four-shaft shredder with interchangeable screens can be reconfigured in as little as 30 minutes, to bestsuit the input material, finished product specification and other throughput requirements. *Zorba – shredded mixed non-ferrous metals consisting primarily of aluminium generated by eddy-current separator or other segregation techniques.

WINDOW NEWS NOVEMBER / DECEMBER 2018 59

ON SITE

REHAU Used For Luxury Houseboat Installation REHAU windows and doors have been installed in a luxury houseboat in Belfast, providing a clean and bright finish to the Scandinavian inspired boat, while keeping it cosy and warm inside.

intention of transforming her into a houseboat to be moored in the marina of Belfast’s Titanic Quarter.

As well as being a home for the Campbell’s, it can also be rented out as two apartments.

Now listed on Air B&B as one of the top featured properties in Northern Ireland, the boat – affectionately known as Nolly – was once destined for the scrapyard.

She was rescued by newly retired couple Gillian and David Campbell, who bought the barge as a renovation project with the

Gillian Campbell said: “We travelled a lot over the years with David’s job, and during our time in Denmark, we just fell in love with the houseboats we saw in Copenhagen. They were so cosy! So, when David retired, we decided to take on a project to build our own houseboat. We needed a big and

60 WINDOW NEWS NOVEMBER / DECEMBER 2018

wide barge which would provide the base for a spacious and light living space, so when we found Nolly, we knew she was the one.

“Nolly was not without her challenges though, and there was a lot of renovation work to be done. We essentially had to strip her back to the steel and rebuild her from scratch.”

While some of the boat’s original portholes could be salvaged for reuse on internal doors and walls, the exterior windows all needed replacing with new ones. When consulting with the project team about options, Gillian was very particular about the aesthetics of the new windows and also their ability to retain heat and reduce condensation.

Gillian continued: “It was really important to us that the boat was warm and cosy, so the choice of

ON SITE light screens and two standard residential doors for the houseboat. However, the French doors to the outdoor living areas presented some issues to the team.

Thomas continued: “Because the dimensions of the boat are not like a normal brick-built house, not all the door sizes are standard, and this posed one or two challenges!

When it came to fitting the doors which led out onto the boat’s outdoor seating area, we couldn’t use a standard REHAU door product so instead we manufactured a large casement window and used this as a French door. We used heavy duty hinges to carry the weight of the glass door and used the REHAU TOTAL profile to match the rest of the windows.

Problem solved!”

Gillian added: “When you live on the water, you are always against the elements, but the PVC has worked really well on our houseboat. The windows are so easy to look after, and they make the barge look fresh, clean and new all the time. We have stunning views of the Titanic Museum and the harbour from Nolly, and the windows provide an important connection to it for us and our Air B&B guests.” windows was an integral part of retaining the boat’s heat and also reducing condensation, which can be problematic on houseboats. We were advised against using timber frames that can rot, so PVC was the best alternative.

Initially, I was a bit unsure about how they would look but I am delighted with them – they are just so clean and bright and let in so much light, particularly in the upstairs living area.”

Gillian was advised on the window and door specification by REHAU’s trade counter partner in Belfast, Windowmate Thomas McAllister, Sales Manager for Windowmate in Northern Ireland explored a number of options for the houseboat and ultimately rec-

ommended the REHAU TOTAL70 range. The casement and fixed windows could be easily installed in the steel frame of the boat and offered a high U-value for excellent thermal efficiency.

Thomas said: “The project was unlike anything we had done before and came with some very unique challenges. Just getting products onto the boat and fitted safely was a different experience for us, but we worked on each problem as they came up to ensure the best installation possible.

This included using an odd-leg profile to help seal the windows better onto the boat.”

Windowmate supplied 12 standard casement windows, two fixed

Declan Coulter, Divisional Sales Manager from REHAU said: “It’s not every day that we are approached to provide windows for an unusual project like this one, but I am pleased to see how the flexibility in the REHAU range has allowed Thomas and the team at Windowmate to deliver a specification which works with the unique requirements of the houseboat. As well as providing windows and doors which will withstand the test of the seawater, they also deliver on the warm, cosy and condensation-free qualities Gillian was looking for. The houseboat looks stunning and we are proud to have been part of its transformation.” ww.rehau.com

WINDOW NEWS NOVEMBER / DECEMBER 2018 61

ON SITE

Profile 22’s Optima Helps Housing Association Deliver Community Regeneration Project Profile 22’s Optima windows were chosen for the construction of 18 houses, 38 flats and two retail units as part of a regeneration scheme in Maidstone, Kent.

Housing association Golding Homes has invested £50m in a three phase regeneration project to transform and improve the former Park Wood estate in Maidstone. The scheme involved providing over 200 new homes, mainly family houses, as well as new community facilities including new shops, and a much wider package of investment to improve the local area.

Education, housing and healthcare contractor Rydon secured the £9.3m contract to deliver the third and final phase of the project, which involved building 18 hous-

es, 38 flats and two retail units.

When it came to the windows and doors on the project, Rydon turned to longstanding supplier Feature Architectural Fabrications, based in Eastbourne, East Sussex.

Feature Architectural Fabrications has only been a Profile 22 installer for around two years and Procurement Manager Paul Delaney attributes his company’s success in winning the Wallis Fields contract to the system. “Rydon specified PVC-U windows and doors and Optima from Profile 22 delivered the technical and aesthetic requirements needed.”

Optima from Profile 22 is rapidly becoming one of the most widely specified commercial system

62 WINDOW NEWS NOVEMBER / DECEMBER 2018

thanks to its compelling list of benefits that help specifiers meet even the most demanding of requirements.

The system delivers optimal thermal performance, achieving a 1.2 W/m2K U-value as standard, with U-values as low as 0.8 W/m2K possible. It is PAS24 compliant as standard with Secured by Design options available as well. In its aesthetics and versatility, it sits comfortably in any architectural style.

Feature worked closely with fabricator Framexpress and Profile 22 at every stage of the project.

Profile 22’s specification team supported Feature with the technical information Rydon required, including U value calculations.

The Framexpress team liaised closely with Feature and Profile 22 to deliver products on schedule and ensure deadlines were met.

The Optima windows sit perfectly in the overall design and Paul is delighted with the results. www.profile22.co.uk

ON SITE

Contractor

Bouygues

Chooses

Deceuninck PVC-U Over

Aluminium

More than 700 frames of Deceuninck’s 2500 chamfered windows have been installed in a development of luxury apartments in Southampton. Alexandra Wharf is a collection of two and three bedroom, stylish water-front apartments, forming part of the Ocean Village development at the city’s marina.

Although aluminium profiles were originally specified, Deceuninck fabricator Dempsey Dyer worked with contractor Bouygues to customise the specification to allow the use of sustainable PVC-U. The contemporary look of the 2500 chamfered series closely mimics the look of aluminium – so closely that at street level it’s said to be impossible to distinguish the PVC-U in the apartments from the aluminium used for the Harbour Hotel next door.

The building also called for 150 sliding doors and Dempsey Dyer and Bouygues opted for the clean lines of Deceuninck’s Slider 24, which suited the contemporary design. It’s also one of the highest performing doors on the market for weather, water tightness, and security. All 150 doors and 700 windows were externally finished in Anthracite Grey Smooth Foil on white PVC-U internally.

The harbour location and design of the building posed several technical challenges. The high rise nature of the apartment building design required strong windows to withstand high wind and water pressure – a challenge easily met by Deceuninck’s 2500 window with its Class 4 air permeability, Class 8A water tightness, and Class A5 2000Pa exposure.

The high salt content of the sea air also required special consideration. Austenitic hardware was required to combat the corrosive effects of salt water and all the hinges and screws used in the project have a TRICOAT surface, treated with a top coat containing a micro-corrosion protection system. The seaside location also meant the windows required a low solar gain and the 0.28 G-value of the 2500 window ensured that the building would not overheat.

The project was completed in full and on time within 12 months, and contractor Bouygues was extremely happy with the finished development. Speaking about the Ocean Village development, Bouygues UK Managing Director for the South said: “Ocean Village has revitalised this part of Southampton and we are very proud to be part of such an important development.” Meanwhile, Nicholas Roach, Chairman of development management firm Nicolas James Group said: “Our new five star hotel and Alexandra Wharf apartments complete Ocean Village and seal its reputation as the finest location in the city to live and work.”

Deceuninck works closely with commercial fabricators and gives comprehensive support on specifications, contract generation tenders, and technical requirements. The company’s full product portfolio is available from the NBS National BIM Library at www. nationalbimlibrary.com/deceuninck-ltd www.dempseydyer.co.uk. For more information on Deceuninck’s commercial projects and commercial range visit www.deceuninck.com WINDOW NEWS NOVEMBER / DECEMBER 2018 63

ON SITE with the Building Regulations for ventilation, when used in the correct quantities. Suitable for domestic and commercial installations, in certain situations the SF Xtra Sound Attenuator can be retrofitted over Titon’s standard 13mm slot. A high-performance gasket on the ventilator improves the sealing in adverse conditions, while the vent can also be mounted to deflect air upwards or downwards. Plus, a number of special paint finishes are also available.

Titon Acoustic Vents Set The Tone For

Fairview Homes In London Over 2,000 SF Sound Attenuator (SFSA) Xtra 2500EA vents and canopies from Titon have been installed throughout a variety of Fairview New Homes’ newly built houses and apartments in Greater London. These include new developments in Camden, Hornsey, Greenwich, Croydon and Cricklewood, each of which had precise air flow and acoustic specification requirements.

Titon’s products were incorporated into the windows fabricated by Dungiven-based Compass Windows & Doors, Ireland’s premier manufacturer of PVCu windows and doors.

Throughout the various projects, a combination of different Titon products were used, including SFSA Xtra 2500EA Vents, SF418 Canopies, SFSA Xtra 2500EA Sound Attenuator Vents (25mm

and 75mm versions), and SFSA 2500EA 75mm Sound Attenuator Canopies.

Commenting on the fabrication, Liam McCarney, General Manager, Compass Windows & Doors, said: “We have used Titon products on many projects previously, so were well aware they could meet the specification required.

In fact, not only did the vents and canopies meet and exceed expectations, Titon was also able to offer the powder-coating colour options the customer wanted.

We always knew we could rely on Titon not just for high quality products, but also great customer service.”

The SF Xtra Sound Attenuator vents keep external noise levels down to more acceptable volumes, as well as provide sufficient air flow in accordance

64 WINDOW NEWS NOVEMBER / DECEMBER 2018

The SF Xtra Sound Attenuator ventilator is part of Titon’s SF Xtra range – and is already being widely specified throughout the UK by housebuilders and developers.

Using the SF Xtra ventilator and canopy as its base products, the SF Xtra Sound Attenuator, as its name suggests, offers much-improved levels of sound attenuation, especially when compared to similar ‘acoustic’ products. This is supported by accurate data from an independent UK acoustic test house, with full details available from Titon upon request.

The SF Xtra Sound Attenuator can be purchased in a number of combinations based on different sizes of inner (ventilator) and outer (canopy). Combinations can be chosen depending on the sound attenuation requirement and can achieve up to Dn,e,w (C;Ctr) = 44 (-2;-3)dB when it is open.

With more and more projects requiring ventilation that offers sound attenuating properties, the construction industry is finding it difficult to ensure specifications are met correctly. As a result, it needs to be understood that, as soon as ventilation is provided, there will be a compromise on the amount of noise let in, and vice versa. Not all ventilator manufacturer literature makes this clear; however, Titon recognises this and can educate and advisors customers on the potential pitfalls. www.titon.co.uk

ON SITE

Social Housing In Liverpool Maximises Thermal Efficiency

With Optima Casement

Windows From

Profile 22

released the site to the Liverpool Housing Partnership, an innovative housing consortium model that sees receipts from land sales to Redrow Homes ring-fenced and reinvested into affordable housing. The housing scheme in this case comprised 17 two-bedroom and 5 three-bedroom houses, as well as 9 one-bed and 3 two-bed apartments. It was designed by architects Bowker Sadler and delivered in partnership with main contractor Willmott Dixon.

Profile 22 Approved Window Contractor Total Glass supplied Rochdale’s New Look Windows, a Category A preferred supplier with Willmot Dixon and was awarded the contract to install the windows in the development. The company is a highly experienced commercial installer and Director Walter Lopacki said: “We carry out commercial contracts of varying sizes nationwide. We are the preferred choice of many contractors, including Willmott Dixon, because of our reputation for excellent service, high standards of workmanship and value for money.”

Profile 22’s Optima casement windows were specified for this project. The award winning windows deliver easy-tomaintain aesthetics, but, more importantly for this project, exceptional security and low U values.

A £4.6 million project by Liverpool Mutual Homes (LMH) delivered family homes for affordable rent on a neglected brownfield site and featured Optima Windows from Profile 22 as part of a series of measures to maxim-

ise energy efficiency.

Leighton Dene in Fazakerley, Liverpool, was once the site of a run-down nursing home and had lain vacant for a number of years. Liverpool City Council

Both New Look and Total Glass’s experience meant they were familiar with the challenges and opportunities of working on complex, multi-phase projects such as this one. Careful planning and meticulous attention to detail at every stage meant the fabrication and installation of the windows went smoothly from start to finish. www.profile22.co.uk

WINDOW NEWS NOVEMBER / DECEMBER 2018 65

ON SITE

Pilkington Planar™ Brings The Central Library In Tulsa,

Modern aesthetics and energy performance

To deliver the frameless “jewel box” cubes, the team specified the Pilkington Planar™ structural glass system, using glass fins and sidewalls to support the glass roofs without any need for non-transparent structural elements breaking up the views afforded to users.

The most striking design addition is a series of glazed reading rooms on the second floor of the library, which take the form of protruding glass boxes. As well as creating new areas of well-lit indoor space that can be used all year round, these also let light flood into the whole interior.

For the glazed walls, insulating glass units with a low-emissivity (low-e) coating on surface number 3 – that is, the outer face of the inner pane of glass – was used. This is topped with a roof comprised of laminated glass – also featuring a low-e coating – that makes use of a SentryGlas® interlayer in order

Oklahoma Into The 21st Century When the City of Tulsa set out to renovate its 50-year-old Central Library building – one of its bestloved landmarks – it wanted to bring it up to date in every respect, aesthetically, energy-performance-wise and in terms of the visitor experience it offers.

The brief was to modernise the building without losing its period character. From a glazing perspective, this meant bringing more light into the interior while enhancing the building’s exterior appear-

The architect’s concept for the structures has been turned into a reality thanks to close collaboration between Pilkington Planar™ specialist W&W Glass and engineer MODUS.

ance and delivering high levels of efficiency.

66 WINDOW NEWS NOVEMBER / DECEMBER 2018

ON SITE Jeff Haber, managing partner at W&W Glass, said: “From an aesthetic perspective, it’s fair to say the impact of these glass boxes is impressive, tastefully blending modern cubic, transparent elements with the exterior façade and terrace all the while maintaining the historic charm.

“As well as creating whole new areas of floor space that enjoy views of the library’s beautiful courtyard, the increased glazing also lets natural light deep into the interior of the building while also efficiently helping to maintain a comfortable climate right through the year.

“At the same time, thanks to the minimal visual interruption that the Pilkington Planar™ system allows, the building retains its fundamental look and feel which has become such an icon for the city.

“The project has turned a beloved heritage building into a cutting-edge 21st century facility for the City of Tulsa, and the glazing has provided the top-quality refresh it deserves.”

Phil Savage, Head of Sales, UK Processing at Pilkington United Kingdom, said: “We’re proud that Pilkington Planar™ has been selected for this prestigious project, where only the highest quality solution was appropriate.

“This is the latest in a series of heritage refurbishments that has demonstrated the ability of our engineered structural glazing solution to modernise without compromising a building’s character.” to deliver excellent structural strength.

The structures are supported by laminated glass, and are connected by Pilkington Planar™ 905 and 902 series stainless-steel fittings, a low-profile system that minimises interruption to sightlines or distraction from heritage architectural features.

New and old in harmony One of the central challenges when refurbishing a cherished heritage building is enhancing its usability and modernising its energy performance while maintaining its essential architectural characteristics, and this is one of the great strengths of structural glazing systems.

The renovation has turned the library into a multi-functional destination for a wide range of handson activities. Across 260,000 sq ft of space, it includes expanded meeting spaces, a revamped children’s play area, a 3-D printing station and a recording studio. www.pilkington.co.uk

WINDOW NEWS NOVEMBER / DECEMBER 2018 67

MARKETING

25 Days Of Christmas

Giveaways From Epwin Window Systems Christmas might just have come early for the industry with the annual Advent Calendar event from Epwin Window Systems.

Running from 1st – 25th December, a fantastic daily prize will be won by one lucky person, selected at random, who has entered the daily Advent draw.

Marketing Manager of Epwin Window Systems, Gerald Allen explains: “Our Advent Calendar is proving to be very popular and this year we are offering even more prizes including lux-

ury hampers, PGA golf lessons, tickets to fantastic sporting events and luxury festive gifts.

And because the Advent Calendar is open to the whole of the industry, everyone has the same chance of winning a daily prize from us. It’s a popular event and allows us to spread some festive cheer too.”

To enter the Advent Calendar event, participants need to enter their details daily at epwinwindowsystems.co.uk/xmas.

68 WINDOW NEWS NOVEMBER / DECEMBER 2018

At the end of each day, a winner will be selected at random and notified by telephone or email.

All lucky winners will also be mentioned on Social Media, so it’s important that entries ensure they follow Epwin Windows Systems on Twitter @EpwinWSystems.

The prize draw entry hours are from 12:00am to 11.59pm each day. All prizes are subject to availability and alternative prizes of gift vouchers may be substituted. Full terms and conditions are available on the website.

Gerald concludes: “At the end of an amazingly busy year, it’s great that we can offer some fabulous prizes to the industry and have some fun too. Good luck to everyone who enters!”

MARKETING

Scrum-Down: Extrudaseal Agrees

South West Rugby Sponsorship Deal Specialist manufacturer of gaskets and seals, Extrudaseal, has agreed a year-long shirt sponsorship deal with South West rugby club, Blandford RFC.

we’re delighted to be able to support.”

Manufacturing gaskets for a wealth of systems, including amongst others Smart, ALUK, Metaltech, Senior and Ikon, amongst others, Extrudaseal manufactured more than 20,000km of aluminum door gaskets in the last year.

The agreement sees Extrudseal sign up as a principal shirt sponsor for the first XV for the 2018/19 season.

Chris Byers, Managing Director, Extrudaseal said: “While we’re sponsoring the first XV shirts, the commitment we have made will go into supporting the wider work of the club which includes children’s’ teams from the ages of three, right up to veterans’ rugby.

“It’s not simply about sport but

the wider and important role the club plays within the local community, something which

Its product offer is also available in more than 1000 RAL colours. This allows fabricators and installers to offer a colour-matched gasket and a perfect match to the increasingly diverse colour options being offered by window companies. www.extrudaseal.com

Window Widgets Go Pink Online catalogue and product advertising.

An online ordering portal is also in development for the new website and will add further functionality early in 2019.

Fresh from the publication of their product directory dubbed as the ‘big pink book’, Window Widgets have now launched their new website at www.windowwidgets. co.uk. It’s a website that’s packed with information, downloads and latest news.

Designed to be fully responsive on mobile, tablet and desktop, the site has been split into 20 carefully

colour coded product categories, each one detailing product and ordering information, offering downloads and highlighting key features. These sections include couplers, baypoles, corner posts, jacks and foiled trims.

The recent graphic elements inspired by pop art also feature throughout the site, replicating the look and feel from the latest

Sarah Hitchings, sales and marketing director of Window Widgets commented: ‘The new website is rich with product information and is also supported by internal sales executive Adrian Clare and trade sales executive Tom Edwards. We will also have a fully operational online ordering portal in the New Year, so our customers can access information and place orders 24/7.

She continued: ‘For our customers there’s also the reassurance of dealing with a company that manufactures all of the extrusions and mouldings in house and importantly, carrying CE marking and BBA certification.’ www.windowwidgets.co.uk.

WINDOW NEWS NOVEMBER / DECEMBER 2018 69

MARKETING

Tradesmith’s New ‘Why Tradesmith?’ Brochure

uninck Heritage; Deceuninck Invisifold doors – and windows – with VBH hardware; Residence (R9 and R7); VEKA Halo windows and doors; WarmCore hybrid-aluminium doors and windows; Masterframe vertical sliders; Masterdor Craftsman precision engineered doors from Synseal; premium Solidor timber-core composite doors; the beautiful traditional PVC-U Sussex Doors; Ultraframe, Stratus and Global conservatory roofs; and a wide range of great hardware from VBH, Ultion, LockLock, Residence Romatopola, Ingenious, and others.

Tradesmith, the Hailsham-based trade fabricator of finely-crafted windows and doors serving the South East, has introduced a ‘Why Tradesmith?’ brochure.

The new brochure is designed to help installers sell more to the fast growth sectors in the market.

At the start of 2018, Tradesmith reviewed the market to identify strong growth sectors, such as homeowners whose homes have risen substantially in value over the years, and the products and brands it fabricated. Seeing strong growth in colour and high-end products, Tradesmith strengthened its line-up to offer a wide range of the best flush sashes and heritage windows and doors for character homes and period properties; premium composite doors; aluminium doors and windows, sliders and bifolds; and slide and fold doors and windows, so customers would have all the high-end products and in-demand brands they needed to win profitable business and grow.

The company sharpened its service too, so customers could offer a real-time service in keeping with the rapid response service homeowners have got used to today.

“Installers aren’t used to such a combination of brand, product choice, and reliable fast-response service,” explains Tradesmith Managing Director Mark Hutchinson, “so we needed an effective way to tell them.

That’s why we decided on this ‘Why Tradesmith?’ brochure.

When they see the in-demand products, the amazing colour range, the big-name brands and the choice of service levels, including our Amazon-fast Next Day service, they realise how much more competitive they’ll be, and they give us a call. Our growth has been phenomenal since we implemented this new strategy.”

The brochure, which leads with the in-demand brands and products, has stunning imagery.

The portfolio includes Dece-

70 WINDOW NEWS NOVEMBER / DECEMBER 2018

“We’re also the first PVC-U fabricator to offer a range of Bluesky certified A++, A and B rated acoustic windows,” Mark continues. “Apart from making the best range of flush sash windows, this brand line-up instantly enables Tradesmith to offer the widest, most exciting range of colour in the South East. And the killer is, we offer it with the same fast-response service levels in white and colour.

“People who haven’t seen our factory, delivery vehicles or website recently will see that we’ve refreshed our logo and style, so we look the business too,” says Mark. “Customer and prospect response to the new branding and brochure has been extremely positive, and together with our new marketing and PR it’s brought in a lot of business very quickly. We’ve had to take on an extra 20% of people in the factory to enable us to make it.” www.tradesmith.info

MARKETING

Epwin Window Systems

Launches Integral Bifold Website

Epwin Window Systems has just launched the website for its latest product, Integral bifolds.

Integral bifolds combine an aluminium system with PVC-U detailing. The result is an outstanding, robust and reliable bifolding door that has superior strength and suites perfectly with the PVC-U window systems.

The new website has a contemporary design that showcases the stunning aesthetics of Integral bifolds. A gallery section, which is linked from every page, acts as a source of inspiration and highlights the aspirational lifestyle qualities a bifold door delivers to the consumer.

There is a clear focus through-

out on engaging the user and delivering more enquiries for Epwin’s Integral customers. The site uses the latest SEO techniques to drive users to the site.

There are clear calls to action throughout to encourage visitors to take the next step and a newsletter sign up function helps to drive future marketing campaigns.

Integral bifolds have been attracting a great deal of interest in the industry since they were launched. The doors come with many innovative features comprising of specifically engineered robust double-walled aluminium profiles, double hinge fixings, stainless-steel tracks and brushed rollers providing Integral with the additional rigidity to stand up to years of repeated use. All doors are internally glazed and feature a choice of bevelled or sculptured PVC-U beads to complement the style of a property’s windows. A choice of 28 foil colours and woodgrain finishes adds to the appeal. www.epwin.co.uk

New Brochure For Viiu Key Dealers A stylish new brochure is helping customers of ultra-slim sliding door brand Viiu make sales and grow their businesses.

Launched just last year, the stunning Viiu door has already taken the market by storm with its floor-to-ceiling aesthetics, flawless functionality and PAS24-2016-accredited security.

But Viiu is more than just a door.

It’s a comprehensive package designed to help discerning companies sell – and the new brochure is the latest tool in that arsenal, as Sales Director Rod Tate explains.

“We want to arm our Key Dealers with everything they need to make the most of this fantastic product.

Viiu Key Dealers also receive extensive training and geographical exclusivity in their area.

That means quality point of sales material, showroom packages, a national marketing campaign, and now a stylish brochure.

“Filled with stunning photography, the brochure seeks to explain the many benefits of Viiu to end-users in clear, jargon-free language, and we’re confident it will quickly become one of the most popular and effective sales tools we offer.”

The Viiu door boasts ultra-slim sightlines, secure laminated glass throughout and an ingenious, unobtrusive design. Viiu’s outer-frame is entirely built into the façade, giving it the appearance of an uninterrupted wall of glass.

A patented adjustable interlock section allows perfect alignment to maximise performance and aesthetics – and was robust enough to make Viiu the UK’s first PAS24-2016-accredited ultra-slim sliding door. www.viiu.co.uk

WINDOW NEWS NOVEMBER / DECEMBER 2018 71

MARKETING

New Planning And

Conservation Guide From The Residence Collection New User Friendly

Emmegi Website The brand new Emmegi website has been designed to make it easier than ever for machinery buyers to access information about any of the machines in the company’s range.

Simple to navigate and with more product videos and more downloadable product information than ever before, it contains a vast library of content which users can search by category, product name, or application type. There are videos showing everything from the Phantomatic M3 to the Quadra L2 in action, and options ranging from product catalogues to individual datasheets.

The website (www.emmegi.com) includes an interactive timeline showing how Emmegi has grown from when it was established in Modena way back in 1970 and including the founding of Emmegi (UK) in 2010.

The new website has been launched to coincide with the acquisition of digital specialists Imecon Engineering by Emmegi’s holding company Cifin and the change of branding from Cifin to Voilap Holding. Each of the nine brands within the Voilap Holding group, which includes Emmegi, Elumatec, Keraglass and Tekna, now has its own dedicated website. www.emmegi.com/en/home

A new and detailed Planning and Conservation Guide has been published by The Residence Collection for trade partners, installers, architects, planners and homeowners, covering all aspects of timber casement alternative window design and specification.

The new 12-page guide is available as a download from the consumer facing website at www.residencecolletion.co.uk and on the dedicated trade website at www. residencecollectiontrade.co.uk, as well as hard copies available direct from their marketing department. It’s a perfect reference point and clearly distinguishes flush PVCu from the true timber casement alternative of The Residence Collection that architects and planners yearn for.

Conservation areas, listed buildings and Article 4 directions are clearly defined as are the dimensions of Residence 9, which perfectly replicate those of traditional 19th century windows.

72 WINDOW NEWS NOVEMBER / DECEMBER 2018

An oast house case study, one for the Grade II listed building of Scarborough College and third for a thatched property in a conservation area provide additional evidence for sensitive window replacement projects.

Product detailing of the dedicated Georgian bar, traditional hardware and deep nose Radlington cill are also covered in the brochure, along with a heritage colour palette.

Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘the new planning and conservation guide is a must for companies and those involved in the specification of windows in conservation areas, listed buildings and Article 4 directions. Residence 9 in particular is the ultimate and arguably only true timber casement alternative window as the case studies show.’ residencecollection.co.uk residencecollectiontrade.co.uk,

MARKETING a manufacturer like Freefoam is invaluable to us. We find them to be approachable, helpful and interested in us succeeding. The housebuilders we supply often include bespoke features on their designs and we need to be able to meet these demands.

Freefoam have consistently been flexible and creative in supplying us with adapted and bespoke products – which has been one of the big advantages to our partnership.”

Freefoam Are Committed To Working With Stockists

To Help Us Grow

(L to R) Ryan Willmott, Scott Willmott

Customer testimonials can be a powerful tool in any company kit bag – with video testimonials being especially valuable. Freefoam Building Products have launched a new video featuring long standing customer Willmotts Plastic Building Products to highlight the partnership they share and the success this has brought.

Filmed at Willmotts warehouse in Reading, and on a location at a

local housing development, the video gives an insight in to how Willmotts operate and the support they receive from Freefoam.

Interviews with the Managing Director Scott Willmott and George Petts, Business Development Manager, illustrate how the 20year relationship has benefited both companies, and is set to continue in the future.

Scott explained “Working with

Willmotts are an award-winning family owned business, specialising in supplying the full range of Freefoam PVC building products including fascia, soffit, guttering and cladding products to leading national house builders. Based in Reading, they serve the South of England through a fleet of six vehicles. Started back in 1984

by Tony and Pauline Wilmott, the company has gone from strength to strength with sons Scott and Ryan now taking control of the company. Alongside George Petts, Business Development Manager, who has been with Willmotts for over 15 years, the team offer a wealth of experience and knowledge to their customers.

Freefoam provide a comprehensive support package for all stockist partners to help them build their business. From sales support by a dedicated Area Sales Manager, Customer Service support throughout the ordering and delivery process and a wide range of marketing materials Freefoam are able to provide all the tools to help suppliers and their installer customers sell more, says the company.

Scott summarised “When we were looking at suppliers we felt Freefoam really shared our values. They are committed to working with stockists and give us all the support we need to offer our customers an excellent service which helps our business grow.”

WINDOW NEWS NOVEMBER / DECEMBER 2018 73

EVENTS presence and engagement at this event is great for raising the Federation’s profile.”

Steve Rice, GGF Director of Technical Affairs commented, “Glasstec proved a great success. It was great to meet so many GGF Members and thanks to all those who visited us during the show. It was also encouraging to have many companies asking about how they could join, work with or use the GGF technical services.”

Glasstec Proves Successful For GGF The Glass and Glazing Federation (GGF) had a busy and productive exhibition at glasstec Dusseldorf recently, engaging with hundreds of industry contacts over the four day trade show.

At glasstec, approximately 200 guests (including Members, Visitors, non-members and media) were offered information and technical guidance as well as corporate hospitality on the GGF stand.

John Agnew, GGF President commented, “It was a pleasure to be part of the GGF team

at glasstec. It is a show that attracts all the major players in the glass industry and the GGF

74 WINDOW NEWS NOVEMBER / DECEMBER 2018

Glasstec celebrated its 25th anniversary this year and it cemented its position as the leading trade fair and premiere platform for the international glass sector. On the four trade fair days from 23 to 26 October more than 42,000 visitors from over 120 countries came to Düsseldorf to witness first-hand the innovative power of the industry. 1,280 exhibitors from 50 countries showcased their product highlights in nine halls.

With a multi-conference programme at the show, the special show glass technology live once again proved the central point of contact for all glasstec visitors presenting itself in a fresh new look for the anniversary event. By extending the team of conceptual partners to include not one but four technical universities, the organisers placed a stronger focus on scientific glass research that put exciting glass products and applications on display.

The focal themes staged by glass technology live included interactive façades and display glass, energy and performance, structural glass (solid glass, thin glass and hollow glass) as well as new technologies.

Glasstec is already planning for the 2020 show and the GGF is working with the organisers to increase the UK presence at the world’s largest trade fair for the glass industry.

EVENTS

Epwin Window Systems To Have

Major Presence At FIT 2019 Epwin Window Systems, home of the market-leading Profile 22, Spectus and Swish brands, has just announced it will have a major presence at FIT 2019. Gerald Allen, Marketing Manager at Epwin, said: “We are delighted to announce our presence at FIT 2019. The show is the biggest event in the window industry calendar and is the perfect opportunity to showcase what we have to offer. Once again, we will have something big to reveal!”

again taking a major presence at the show, as befits one of the industry’s leading names. Alongside its market leading products, visitors to Epwin Window Systems’ stand will also see other new innovations.

The FIT Show is held every two years. The last event welcomed nearly 10,000 visitors from the fenestration industry who were attracted by the opportunity to meet over 250 exhibitors and attend industry seminars. FIT 2019 looks set to be even bigger and fabricators are being invited to head to stand to N5 to discover the big reveal from Epwin Window Systems.

Epwin Window Systems is once

The Korniche Shines At The Biggest Regional

Homebuilding & Renovating Show As a smaller regional event, our Korniche team were not sure what to expect from the Homebuilding & Renovating Show at Harrogate following the hustle and bustle that met us at ExCeL, London.

However, we soon found that there was no cause for concern as the Northern Region crowds turned out in their droves to attend the well-organized show.

The interest in the Korniche lantern product at Harrogate came from the usual direct trade requests, self-builders and architects all the way through the spectrum to the homeowners themselves looking for the products they want to see on their single storey flat roof extensions, and the Korniche certainly provides the perfect solution for many.

Potential customers had already seen the Korniche online and the show provided them the opportunity to actually see the Lantern up close and ensure the product stacked up against the advertising – there really is no substitute for getting to grips with the product

first hand, see it laid bare in the build demonstrations and have a discussion with the team about the design and engineering that goes in to the production of every Korniche roof lantern. We are certain that everybody who came onto the stand left with a clear understanding of the market, the pros and cons of all products on offer and how Korniche stacked up against its competition.

We might be biased but we are fairly certain that giving the customer the hard facts leaves little doubt which product offers the best finish for their project.

On the whole it was quite surprising to us how much prior product research had been done and how well- informed homeowners were prior to attending the stand at Harrogate. We expect the questions coming at us to be about price, lead time and colours but we were asked in depth questions about glass options, installation details, drainage, even how the system is manufactured. In the modern market people are really showing a

vested interest in the products they are choosing.

It may seem strange that MFT a B2B company are attending retail shows, but for us promoting the Korniche brand in this way helps our partners gain sales and project work they would not ordinarily have direct access to. Homeowner end users are far more ‘product savvy’ today and want to know more about the product they buy, particularly if this is part of a huge investment such as a new home build or development. Attending HB&R gives us the opportunity to provide this high level of product and technical knowledge directly to consumer, from the experts, enabling them to confidently specify Korniche when speaking to their builders or installers, some even having the confidence to look online and purchase the Korniche Lantern Roof themselves.

Resellers, Builders, and Installers in the North should be prepared for plenty of sales for the Korniche in the coming weeks! www.madefortrade.co/

WINDOW NEWS NOVEMBER / DECEMBER 2018 75

CHARITY

£10k Donation To Moat Foundation

From The Window

Company (Contracts)

GM Fundraising Christmas Cards Are Now Available With Christmas just around the corner, it’s time to start thinking about spreading some festive cheer with your customers, suppliers and friends. What better way to do that than to send a Christmas Card that is raising money for a very worthy cause. The 2019 GM Fundraising Christmas cards are available now and this year’s design is one of the best yet.

Alan Sadler from GM Fundraising explains: “Over recent years there has been a move away from traditional Christmas cards, people choosing to opt for more mobile friendly ways in which to send their Seasons Greetings.

But at GM Fundraising, we firmly believe there’s nothing quite like the personal feel of a card, which is why each year GM Fundraising commissions the children at Hope House Children’s Hospices to design unique Christmas Cards.

They always really capture the spirit of Christmas and this year’s card, designed by Evie and her friends in the playroom at Hope House, is no exception.

“Christmas cards have become a

regular in our fundraising efforts and each year we are humbled by the support we receive. Last year we sold more than 5,000 cards, many personalised with messages and company logos. Each standard pack contains 20 cards and costs £20 plus £2.50 P&P. Orders over 50 cards can be personalised for a small additional charge.

“Every penny raised from the sale of these cards goes directly to support the children and families at Hope House Children’s Hospices. So why not send some traditional Christmas cheer and support this amazing charity too.”

For more information, email: alan@gmfundraising.co.uk More information on GM Fundraising can be found at: www.gmfundraising.co.uk

76 WINDOW NEWS NOVEMBER / DECEMBER 2018

A giant cheque for £10,000 was presented by the team from The Window Company (Contracts) to Moat recently to support the latest project being undertaken by its charitable arm, Moat Foundation.

The donation is an integral part of the pledge made by The Window Company (Contracts) when it was appointed to Moat’s window and door replacement framework in the autumn of 2017 to support the housing provider’s social value activities.

Alongside this, the specialist commercial installer is also providing work placements and supporting community events to benefit Moat residents within the wider region covered by the framework, which includes Essex, London, Kent, Surrey and Sussex.

As well as supporting Moat and its Foundation, The Window Company (Contracts) is also delighting the residents who are having their windows and doors replaced, with KPI scores on the project currently running at 9.9/10.

More details at: www.thewinco.co.uk

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