Market Insights 2.qxp_MARKET INSIGHTS 25/01/2022 13:04 Page 1
MARKET INSIGHTS
Bombardier: BizAv Aftermarket Support Insight
Looking for insights into the current and future challenges faced by the leading business jet OEM aftermarket support networks today? AvBuyer’s Matt Harris asked Bombardier’s Chris Debergh for his perspectives on the sector.
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here’s a lot more to business jet manufacturers than simply building and selling airplanes. A big part of their activities involves taking care of the ongoing needs of owners and operators long after the aircraft have flown away from the factory with their new owners. That support ensures the aircraft remain in optimal condition, providing the functionality they were built to deliver; are modified to remain airworthy where necessary; can be upgraded when improved solutions become available to enhance the flying experience; and are expertly maintained long after the factory warranty expired. All of this ensures operators of newer, and out-ofproduction pre-owned jets, alike, can enjoy flying those aircraft with peace of mind.
32 Vol 26 Issue 2 2022 AVBUYER MAGAZINE
For this reason, the leading aircraft manufacturers have extensive support networks, usually spread strategically around the planet, ensuring the necessary assistance reaches operators where it’s needed, when it’s needed.
Worldwide Support
Bombardier is no exception with nine strategically located service centers around the world, 11 Line Maintenance Stations (LMS), and a highly efficient and flexible Mobile Response Team (MRT). With 30 mobile trucks and aircraft atthe-ready, Bombardier says it can respond to any customer need in any part of the world quickly and efficiently, and supplements this capability with 16 Authorized Service Facilities (ASF). Its worldwide aftermarket network is connected by its
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