PNDC 2019 Program by Washington State Dental Association

PACIFIC NORTHWEST DENTAL CONFERENCE

June 20-22, 2019 Bellevue, WA | wsda.org/pndc

TITLE PARTNER

PNDC 2019 | Register at wsda.org/pndc

PACIFIC NORTHWEST DENTAL CONFERENCE

June 20-22, 2019 Hyatt Regency Bellevue & Meydenbauer Center Bellevue, WA

PNDC is Washingtonâ&#x20AC;&#x2122;s largest dental conference and your source for highquality, affordable continuing dental education. Join thousands of dental professionals in the scenic Pacific Northwest to earn up to 19 CE credits in three days from your choice of over 40 speakers.

wsda.org/pndc | pndc@wsda.org

PNDC 2019 | Register at wsda.org/pndc

REG IST RAT I O N

EARN UP TO REGISTRATION OPTIONS Conference Badge

• • • •

Access any lecture Access the Exhibit Hall Purchase hands-on workshops Earn up to 19 CE credits

Exhibits-Only Badge

• Access the Exhibit Hall • No lecture access or workshop purchase available

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y l r a e r Registeave! to s s iscount . d d r i b y 3 Earl ugh May o r h t e l availab

CE CREDITS wsda.org/pndc

Conference Badge Early Bird*/Regular

Exhibits-Only Badge Early Bird*/Regular

WSDA Member Dentist

$275/$375

$75/$105

Recent Grad WSDA Member

$175/$225

$75/$105

Guest ADA Member

$315/$415

$75/$105

Guest Non-Member

$795/$895

$195/$295

Active Military or Foreign-Practicing

$315/$415

$75/$105

$1,800/$1,900

$645/$845

Dental Hygienist

$175/$235

$60/$90

Dental Office Staff

$140/$200

$60/$90

Dental Lab Technician

$140/$200

$60/$90

Guest

$140/$200 $60/$90

Alliance Member

$110/$170

FREE/$90

ADA Member Graduate Student

FREE/FREE

Dental Student

FREE/FREE

$75/$95

FREE/FREE

REGISTRATION CATEGORIES (Valid for current WSDA members.) (Valid for WSDA members who graduated from dental school between 2013 and 2018.) (Valid for dentists from outside of Washington state who currently hold membership with the ADA/other state dental association.) (Valid for dentists from outside of Washington state who do not currently hold membership with the ADA/other state dental association.) (Valid for active, full-time military dentists or dentists practicing outside of the USA.)

WA State Non-Member

(Valid for Washington dentists who do not currently hold membership with the WSDA and are not actively serving full-time in the military. Apply for membership at wsda.org/join.)

(Assistant, Front Office, Expanded Function Dental Auxiliary)

(Non-dental attendee—family, spouse, etc.—sponsored by a registered dentist.)

Provide Student ID Number for the Following Categories:

(Valid for dental school class of 2019-2022.)

Auxiliary Student

(Hygienist, Assistant, Lab Technician) *Early bird price valid through May 3. 4

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TA BL E O F CON T E N TS

TABLE OF CONTENTS CONFERENCE INFORMATION Registration.................................................................4,5 Schedule At-A-Glance..................................................6 Location and Hotel..................................................... 43 Exhibit Hall...................................................................44 Concurrent Meetings................................................. 45 General Information...................................................46

CONTINUING EDUCATION

ATTEND PNDC FOR FREE Volunteer as a Speaker Ambassador

Volunteer as a Speaker Ambassador to receive a free Conference Badge, parking, and meals. Learn more at wsda.org/pndc.

Recruit a Non-Member Dentist

Any WSDA member who recruits a non-member dentist to join WSDA by April 15 will receive a free Conference Badge. Even betterâ&#x20AC;&#x201D;the recruited member will receive a free Conference Badge, too! Learn more at wsda.org/pndc.

Program At-A-Glance...............................................7-9 Speaker Highlights......................................................10 CE Requirements.......................................................... 11 Thursday Lectures and Workshops................. 13-25 Friday Lectures and Workshops......................25-38 Saturday Lectures and Workshop.................. 38-41 Table Clinics................................................................. 42

2019 PNDC Committee

Left to right: Dr. Mandy Alamwala, Dr. Joseph Luchini, Midge Carstensen, RDH, Dr. John Lo, Dr. Alexis Apatoff, Dr. Chris Lee (Chair), and Dr. Kevin Suzuki.

PNDC is brought to you by the Washington State Dental Association

Volunteer and Retired Providers Program

Retired WSDA members who are only using their license for volunteer work and are active participants in the WHAA Volunteer and Retired Providers (VRP) Program may receive a free Conference Badge. Please email pndc@wsda.org to learn more.

126 NW Canal St #300, Seattle, WA 98107 (800) 448-3368 | info@wsda.org wsda.org Photography by Scott Eklund PNDC 2019 | Register at wsda.org/pndc

SCH E D ULE AT-A-G LA NC E

SCHEDULE AT-A-GLANCE

THURSDAY, JUNE 20

TIME LOCATION

Registration Christian Dental Fellowship Sessions Alliance of the WSDA Exhibit Hall Dedicated Exhibit Hall Hours International College of Dentists, Washington Section Friends of Bill W. Happy Hour Pierre Fauchard Academy, Washington Section

7:00 AM – 5:30 PM 7:00 – 8:00 AM 8:00 AM – 5:00 PM 9:00 AM – 3:00 PM 10:00 AM – 7:30 PM 11:00 AM – 2:00 PM 12:00 – 1:30 PM 4:30 – 5:30 PM 5:00 – 7:30 PM 6:00 – 8:00 PM

FRIDAY, JUNE 21

TIME LOCATION

Registration Sessions Exhibit Hall Dedicated Exhibit Hall Hours Washington State Dental Laboratory Association Recent Grad Happy Hour American College of Dentists, Washington Section

7:00 AM – 3:00 PM 7:30 AM – 4:00 PM 8:00 AM – 2:00 PM 10:30 AM – 1:00 PM 1:00 – 5:30 PM 4:00 – 6:00 PM 5:30 – 9:30 PM

Hyatt Regency & Meydenbauer Hyatt Regency - Maple Hyatt Regency & Meydenbauer Hyatt Regency - Cottonwood Meydenbauer Meydenbauer Maggiano’s Little Italy Hyatt Regency - Cottonwood Meydenbauer Hyatt Regency - Cedar Ballroom

Hyatt Regency & Meydenbauer Hyatt Regency & Meydenbauer Meydenbauer Meydenbauer Meydenbauer - 302 Location TBD McCormick & Schmick’s

SATURDAY, JUNE 22

TIME LOCATION

Registration Sessions Lunch Break (on your own)

7:30 AM – 2:00 PM 8:30 AM – 4:30 PM 11:30 AM – 1:00 PM

PNDC 2019 | Register at wsda.org/pndc

Meydenbauer Meydenbauer

Be Ready to Pick Your Lectures Help us pick the best rooms for our courses by telling us which lectures you’re most interested in when you register! Registering multiple people? Save time before you go online. Download our registration planner at wsda.org/pndc.

T H URS DAY L ECT URE S A N D WORKS HOP S

THURSDAY LECTURES AND WORKSHOPS Audience Key: n Dentists

THURSDAY LECTURES TIME 8:00 AM - 8:50 AM 8:00 AM - 10:00 AM 8:00 AM - 11:00 AM 8:00 AM - 11:00 AM 8:00 AM - 11:00 AM 8:00 AM - 11:00 AM 8:00 AM - 11:00 AM 8:00 AM - 11:00 AM 8:00 AM - 11:00 AM 8:00 AM - 11:00 AM 8:00 AM - 11:00 AM 8:00 AM - 11:00 AM 8:00 AM - 11:00 AM 8:00 AM - 11:00 AM 9:00 AM - 9:50 AM 10:00 AM - 10:50 AM 2:00 PM - 2:50 PM 2:00 PM - 4:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 3:00 PM - 3:50 PM 4:00 PM - 4:50 PM

SPEAKER Bockow Copeland Couden DiMarco Heymann Flake Little Suzuki Harris Guignon Levin Drangsholt O’Hehir Doneen Brown Wasson Molgard Copeland Santiago Gambardella O’Hehir Little Guignon Nelson Levin Heymann Duncan Doneen O’Beirne Ogata

TITLE Start with the Correct Diagnosis: How Airway Influences Skeletal Growth and Development Increase Profit, Performance, and Productivity: Dental Communication That Works Building Your Online Brand Through Digital Marketing Local Anesthesia Strategies and Updates: What You Don’t Know Can’t Help You Adhesive and Restorative Dentistry: Separating Fact from Fiction What’s New in Endo? Implant Solutions for the Edentulous Patient Peri-Implant Disease: Diagnosis, Management, and Maintenance Infection Control 2019: What, Why, Where, When, and How Exploring the Oral Microbiome: Stunning Revelations About How Microbes Actually Create Disease 21 Ways to Improve Practice Customer Service Precision Medicine Comes to TMD Diagnosis and Management: Multimodal Therapies Including Neurotoxin LipZip: Breathe Better to Live Better Inflammation and the Oral/Systemic Connection: Preventing Heart Attacks and Strokes through Dentistry Direct Anterior Resin Bonding: Practical and Predictable The Case for Early Surgical Management of TMD Digital Dentures: The Future of Removable Prosthodontics Increase Profit, Performance, and Productivity: Dental Communication That Works (Repeat) DQAC: Behind the Scenes of Dental Rules & Complaints The Wow Factor: Tips and Tricks Every Auxiliary Must Know! Sugar: The Inflammation Trail Enhancing Implant Diagnosis, Case Acceptance, and Restorative Outcomes Using the Latest Technology Life Is a Breeze Except When You’re Dry as a Bone Beyond Tell-Show-Do: Real-World Behavior Guidance for Treating Today’s Pediatric Patient Reinventing the New Patient Experience Restorative Dentistry: Practical Solutions to Everyday Problems Who ARE These People? A Guide to Team Personalities Women's Heart Attack Risk and Prevention: Know the Red Flags Biofilms: A Paradigm Shift What to Do After Your Worst Day: How to Prepare for a Disabling Illness or Injury

THURSDAY WORKSHOPS TIME 8:00 AM - 11:00 AM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM 2:00 PM - 5:00 PM

SPEAKER Yurth Flake DiMarco Carter Yurth Cole Suzuki

n Hygienists n EFDA/Dental Assistants n Lab Tech n Front Office

TITLE Dental Photography and Digital Processing: A Hands-On Workshop Obturation Blitz: A Hands-On Workshop Local Anesthesia Strategies and Updates: A Hands-On Workshop Marketing Strategies for Your Dental Practice: A Hands-On Workshop Dental Photography and Digital Processing: A Hands-On Workshop (Repeat) BLS for Healthcare Providers: A Hands-On Workshop Clinical Crown Lengthening: A Hands-On Workshop

RECOMMENDED AUDIENCE

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SUBJECT Orthodontics Communication Marketing Anesthesia Dental Materials Endodontics Implants Implants Infection Control Oral Medicine Practice Management Oral Medicine Sleep Apnea Wellness Restorative/Esthetics TMD/TMJ Prosthodontics Communication Practice Management Dental Assisting Hygiene Implants Oral Medicine Pediatric Dentistry Practice Management Restorative/Esthetics Leadership Wellness Periodontics Leadership

SUBJECT Dental Photography Endodontics Anesthesia Marketing Dental Photography BLS Periodontics

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FRIDAY LECT URE S A N D WO RKS H O PS

FRIDAY LECTURES AND WORKSHOPS Audience Key: n Dentists

FRIDAY LECTURES TIME 7:30 AM - 8:20 AM 7:30 AM - 9:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 7:30 AM - 10:30 AM 8:30 AM - 9:20 AM 9:30 AM - 10:20 AM 1:00 PM - 3:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM

SPEAKER Haley Berry Elliott Mausolf Gambardella Hunter Glazer Haas Soal Harris Duncan Jeroff Martin Fong Atlas Skarshaug Yassin Berry Elliott Hunter Glazer Oxford Soal Fonner Duncan Christensen, Madden, DOH Martin Mausolf

n Hygienists n EFDA/Dental Assistants n Lab Tech n Front Office

TITLE How to Build a Successful Dental Practice: No Gimmicks Conduct, Civility and Bullying: How to Create Positive Work Cultures Sleep Apnea: Wake Up to the Problem Delivering W.O.W. Service: Patients Forget Everything Except How You Made Them Feel! Alginates: Perfect Models and More! Learn, Leverage and Lead I Have It - You Want It! Current Materials and Techniques for Clinical Practice Endo for GPs: Better, Faster and Safer Root Canals Marijuana: What Providers Need to Know Infection Control 2019: What, Why, Where, When, and How (Repeat) Coding and Insurance Skills Contemporary Atraumatic Oral Surgery for the General Dentist: A Simple and Predictable Approach â&#x20AC;¦ Planning Success: Before, During and After Transition Fundamentals of Air Polishing Good to Great: Mastering Adhesion and Posterior Composites You Can Prevent Cancer and Heart Disease Atraumatic Extraction and Ridge Preservation Techniques Conduct, Civility and Bullying: How to Create Positive Work Cultures (Repeat) Sleep Apnea: Wake Up to the Problem (Repeat) Enhancing Your Career Through Ergonomics: Preventive Medicine for Your Life I Have It - You Want it! Current Materials and Techniques for Clinical Practice (Cont.) Periodontal Maintenance of Dental Implants Marijuana: What Providers Need to Know (Repeat) Preparing Your Office for Medical Emergencies Nobody Told Me That! Management Issues Everyone is Afraid to Talk About Opioid Prescribing Rules: How and Why to Comply Financial Strategies for Newer Dentists Communication Solutions: Attitudes, Breakdowns & Conflict Resolutions

FRIDAY WORKSHOPS TIME 7:30 AM - 10:30 PM 7:30 AM - 10:30 AM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 8

SPEAKER Cole Suzuki Cole Haas Jeroff Fong Atlas

TITLE BLS for Healthcare Providers: A Hands-On Workshop Extraction and Guided Bone Regeneration: A Hands-On Workshop BLS for Healthcare Providers: A Hands-On Workshop (Repeat) Endo for GPs: Locate, Instrument and Obturate Canals - A Hands-On Workshop Oral Surgery Including Basic Socket Grafting, Socket Preservation and Suturing for GPs: A Hands-On Workshop Safe and Easy Ultrasonic Debridement: A Hands-On Workshop Good to Great: Mastering Posterior Composites - A Hands-On Workshop

PNDC 2019 | Register at wsda.org/pndc

RECOMMENDED AUDIENCE

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SUBJECT Practice Management Communication Sleep Apnea Practice Management Dental Assisting Dental Assisting Dental Materials Endodontics Hygiene Infection Control Insurance Oral Surgery Practice Management Preventive Dentistry Restorative/Esthetics Wellness Implants Communication Sleep Apnea Ergonomics Dental Materials Implants Hygiene Medical Emergencies Leadership Opioids Finance Communication

SUBJECT BLS Periodontics BLS Endodontics Oral Surgery Periodontics Restorative/Esthetics

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SAT URDAY L ECT URE S A N D WORKS HOP S Â· SP ONSORS

SATURDAY LECTURES AND WORKSHOPS Audience Key: n Dentists

SATURDAY LECTURES TIME 8:30 AM - 11:30 AM 8:30 AM - 11:30 AM 8:30 AM - 12:00 PM 8:30 AM - 11:30 AM 1:00 PM - 4:00 PM 1:00 PM - 4:00 PM 1:00 PM - 4:30 PM 1:00 PM - 4:00 PM

SPEAKER Oxford Daubert Donaldson Atlas Daubert Oxford Donaldson Stuber

n Hygienists n EFDA/Dental Assistants n Lab Tech n Front Office

TITLE Oral Health Care and Treatment Strategies for Older Adults Evidence-Based Update for Dental Implant Success Money Makes the World Go Round, But Drugs Can Make it Spin! Understanding Drug Interactions in Dental Practice Ceramics A to Z: Adhesion to Zirconia Updates on Periodontal Disease and Biofilm Removal Using Air Polishing Appropriate Chemotherapeutics for the Advanced Periodontal Patient Oh the Pus! Oh the Pain! Appropriate Antibiotic and Analgesic Prescribing Suicide Awareness and Referral for Dental Professionals

SATURDAY WORKSHOP TIME 1:00 PM - 4:00 PM

SPEAKER Atlas

TITLE Good to Great: Mastering Posterior Composites - A Hands-On Workshop (Repeat)

RECOMMENDED AUDIENCE

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SUBJECT Geriatrics Implants Pharmacology Restorative/Esthetics Periodontics Periodontics Pharmacology Suicide Prevention

SUBJECT Restorative/Esthetics

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$350

SPONSORS TTLE PARTNER

PLATINUM SPONSOR

GOLD SPONSOR

SILVER SPONSORS

BRONZE SPONSOR

WDIA helps dentists simplify the process of selecting the right insurance at a reasonable price and is the only insurance agency that is specifically geared to meet the needs of Washington dentists, their families, and their staff. wdiains.com | (800) 282-9342

PNDC 2019 | Register at wsda.org/pndc

S P E A KE R H I G H L I G H TS

PNDC 2019 FEATURED SPEAKERS

Atlas

Glazer

Doneen

Guignon

Speakers that members of the PNDC Committee are most excited for!

WSDA member dentists selected to present 50-minute lectures.

Alan Atlas, DMD p30, 37, 39, 41 Restorative/Esthetics

Rebecca Bockow, DDS, MSD p13 Orthodontics

Amy Doneen, DNP, ARNP p17, 22 Wellness

Kevin Brown, DDS p17 Restorative/Esthetics

Howard Glazer, DDS p27, 33 Dental Materials

Max Molgard, DDS p18 Prosthodontics

Anne Guignon, RDH, MPH p15, 21 Oral Medicine

Gerrarda Oâ&#x20AC;&#x2122;Beirne, BDS, MSD p22 Periodontics

Harald Heymann, DDS, MEd p14, 21 Dental Materials, Restorative/Esthetics

Gregory Ogata, DDS, MS p22 Leadership

Roger Levin, DDS p15, 21 Practice Management David Little, DDS p14, 19 Implants Heymann

Little 10

Levin

Mausolf

PNDC 2019 | Register at wsda.org/pndc

NEW AND EMERGING SPEAKER SERIES

Judy Kay Mausolf p26, 35 Practice Management, Communication

Michael Wasson, DDS p18 TMJ/TMD Parker Haley, DDS p25 Practice Management Thomas Skarshaug, DDS p30 Wellness Alan Yassin, DDS, MS, MSD p31 Implants

MEET WAS H I N GTON CE REQUIRE ME NTS AT P NDC

MEET WASHINGTON CE REQUIREMENTS AT PNDC

CE COURSE REQUIREMENT MET AT PNDC

Suicide Prevention Beginning August 1, 2020, licensed Washington dentists must complete a one-time training for suicide assessment that includes screening, referral, and imminent harm via lethal means elements. The training must be at least three hours long.

Suicide Awareness and Referral for Dental Professionals p41

CE COURSE REQUIREMENT MET AT PNDC

Opioid Prescribing

CE COURSE REQUIREMENT MET AT PNDC

Minimal Sedation Licensed Washington dentists who currently administer minimal sedation must participate in seven hours of CE every five years.

Money Makes the World Go Round, But Drugs Can Make it Spin! Understanding Drug Interactions in Dental Practice p38 Oh the Pus! Oh the Pain! Appropriate Antibiotic and Analgesic Prescribing p39

CE COURSE REQUIREMENT MET AT PNDC

Basic Life Support (BLS)

Licensed Washington dentists must complete a one-time CE requirement regarding best practices in the prescribing of opioids and DQACâ&#x20AC;&#x2122;s opioid prescribing rules. The CE must be at least three hours long.

Dental staff providing direct patient care in an in-office or outpatient setting must hold a current and valid healthcare provider basic life support (BLS) certification. Certification is good for two years.

Opioid Prescribing Rules: How and Why to Comply p34

BLS For Healthcare Providers: A Hands-On Workshop ($95) p25, 35

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your business interactions builds trust and enables you to deliver your message with confidence.

Orthodontics Start with the Correct Diagnosis: How Airway Influences Skeletal Growth and Development

Humans operate on an emotional level. By customizing office protocols and enhancing your speaking delivery skills you will succeed in presenting a memorable and impactful message that will empower your team members, patients, vendors and maybe even your partner to take action.

nnnn Thursday, June 20 from 8:00 AM - 8:50 AM CE Credits: 1 Credit How we breathe affects facial growth and development. Soft tissue such as the tongue, lips and cheeks, tonsils and adenoids influences growth. Certain habits and airway-related issues such as sleep apnea and snoring can contribute to adverse skeletal changes. In this lecture, we will discuss how soft tissue influences skeletal growth patterns. We will examine similar patterns in children and adults, and discuss how the treatment plans differ, depending on the age and skeletal maturation of the patient. Learning Objectives: • To understand skeletal growth and development • To understand how certain adaptive behaviors like mouth breathing will adversely affect skeletal growth • To learn treatment planning strategies for both adolescents and adults

Rebecca Bockow, DDS, MSD Dr. Bockow received her DDS from UWSOD and certificates in Orthodontics and Periodontics from the University of Pennsylvania School of Dental Medicine, where she also earned a Masters in Oral Biology in 2013. Dr. Bockow is a board certified orthodontist and periodontist. Dr. Bockow maintains a private practice in Seattle and Bellevue, limited to orthodontics and periodontics.

Communication Increase Profit, Performance, and Productivity: Dental Communication That Works

nnnnn Thursday, June 20 from 8:00 AM - 10:00 AM CE Credits: 2 Credits Have you ever wondered if your team members or partners are really listening? Communication is the cornerstone of business and life! Acquiring or improving skills that personalize and customize Audience Key: n Dentists

Implementing Lisa’s iRONMAN Principles every day will transform communication chaos into profit, performance, and productivity. Learning Objectives: • Learn to use iRONMAN Principles to empower your team and patients • Master consistent, predictable communication that will produce desired productivity, revenue, and profit goals • Understand how to create a positive, lasting impression so you get the respect and referrals you deserve • Develop your inter-team communication skills

Lisa Copeland Lisa is a dynamic and interactive edutainer. She works with organizations to transform communication chaos into profit, performance, and productivity. A dental hygienist of 30 + years, Lisa knows the business of dentistry! By combining a professional speaking career with clinical practice expertise, she brings a unique perspective to diverse business cultures around the world. Lisa’s experience as a high-level athlete is the source of manymeaningful stories which make learning objectives in each program memorable. In fact, Lisa’s iRONMAN Principles provide foundational lessons on the importance of effective communication.

Marketing Building Your Online Brand Through Digital Marketing

nn Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits In today’s digital age, it is not enough to only have a website or a daily post on social media. You have to consider your brand and how you are coming across to prospective patients. Are you giving them a reason to choose you? Are you establishing your brand so it is easily recognizable in the communities

n Hygienists n EFDA/Dental Assistants n Lab Tech n Front Office

you serve? Are you truly engaged online and interacting with both existing and prospective patients? In this lecture, Jaime Couden will teach you how to build your practice brand through digital marketing strategies.

L EC T URES · T H URS DAY, JUN E 2 0

THURSDAY LECTURES

Learning Objectives: • Understand how your website and online reputation compares to your competition • Learn how to make your website stand out • Increase the value of your online brand with the right social media efforts

Jaime Couden Jaime Couden has been working in the digital marketing world, specifically in the Dental industry, for 10 years. Working with dentists and their teams while helping them build successful, thriving practices is her passion. Currently, Jaime manages a team of sales professionals at Sesame Communications, headquartered in the heart of Seattle next to CenturyLink Field (go Seahawks!). Aside from managing her rock star sales team, she also lectures and leads workshops across the country for dentists and orthodontists. She is a Seattle native and graduated from the University of Washington with a degree in political communication. When she is not out helping doctors, she is traveling the world, at a football game or spending time with Bear, her hundred-pound black lab.

Anesthesia Local Anesthesia Strategies and Updates: What You Don’t Know Can’t Help You

nn Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits “Do I need a shot?” Even though necessary injections can be frightening, from the perspective of a clinician trying to stay on schedule, comments such as “It’s not numb,” and “Are you sure that isn’t water?” can be frustrating and disappointing. Leveraging pharmacology, anatomy, technique, and patient factors can significantly improve the LA landscape. A casebased discussion will highlight Gow-Gates blocks, PDLs, short needle IA blocks, buffering, eutectics, CCLADs, distractions, and other lesser known techniques and strategies to improve LA outcomes. A clinician who was questioning her ability to perform successful mandibular blocks recently asked for help. After learning just one of the techniques in this presentation, she became the go-to individual for mandibular anesthesia in her office. PNDC 2019 | Register at wsda.org/pndc

• Describe how best to use contemporary restoratives including bulk-fill composites, RMGICs, sonic and thermoplastic posterior composites

LECT URE S · T H URS DAY, JUNE 2 0

Learning Objectives: • Participants will learn easy, more comfortable approaches to mandibular anesthesia

• Address the best ways to prevent recurrent decay and sensitivity with posterior composites and attain tight contacts

• Participants will learn cardinal signs of effective PDL injections and ways to provide widespread mandibular anesthesia when IA blocks don’t or won’t work • Participants will learn about the benefits of altering tissue environments, including what the future may hold for buffering, important information regarding articaine, and how to leverage drugs for optimal benefit

Arthur DiMarco, DMD Dr. DiMarco is director of the Regional Initiatives in Dental Education program of the University of Washington School of Dentistry (UWSOD) in Spokane, and a professor of Dental Hygiene at Eastern Washington University (EWU). He is coauthor of two local anesthesia texts and the local anesthesia chapter in a leading dental hygiene resource, as well as numerous peer-reviewed articles. He teaches Local Anesthesia for UWSOD dental students and Pain Management for EWU dental hygiene students.

Dental Materials Adhesive and Restorative Dentistry: Separating Fact from Fiction

nn Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits Confused by all the different dental adhesives? Are “Universal” adhesives just “old wine in new bottles?” What are the keys to success with posterior composites? How do you prevent recurrent decay and sensitivity and attain tight proximal contacts? What about bulk-fill composites? New light curing concepts? MMPs? Matrixing systems? Sonic and thermoplastic insertion techniques? Bonding and cements for zirconia? eMax? This presentation will provide info on what works and what doesn’t in adhesive and conservative restorative dentistry along with how to prevent problems with posterior composites. Get the FACTS based on research, not just opinion and hype. Learning Objectives: • Distinguish among the many types of adhesive systems and describe what works and what doesn’t • Chronicle the most effective ways to bond to various ceramics like zirconia and eMax 14

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Harald Heymann, DDS, MEd Dr. Heymann is Professor of Operative Dentistry at the University of North Carolina School of Dentistry. He is the past Department Chair and Graduate Program Director at UNC, Past-President of the American Academy of Esthetic Dentistry, has authored over 200 scientific publications, given over 1,500 lectures worldwide, is Editor-in-Chief of the Journal of Esthetic and Restorative Dentistry, and has received the Gordon J. Christensen Award for excellence as a CE speaker.

Endodontics What’s New in Endo?

n Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits Been awhile since you’ve updated your endodontic knowledge? Wonder what those advertisements are really about? Thinking of changing the way you perform endodontics? This session will review the latest developments, trends, and hot topics in clinical endodontics. New concepts, technologies, and treatment strategies introduced or popularized in the past few years will be discussed. Topics will span all stages of endodontic treatment, from diagnosis and treatment planning to case completion, including: CBCT, minimally invasive endodontics, endodontic files, irrigation, bioceramics, and regenerative endodontics. Both the available literature and clinical cases will be presented. Learning Objectives: • Understand how endodontic diagnosis and treatment planning have progressed • Understand how new technologies are applied in clinical endodontics • Understand how endodontic technologies and treatment strategies are evaluated through research

Endodontics. She earned a BS in Biological Sciences from the University of Missouri, a DDS and PhD in neuroscience from the University of Maryland, and an MSD and Certificate in Endodontics from the University of Washington. Her research interests include the mechanisms of nociception, pain, and analgesia, as well as regenerative endodontic outcomes. Dr. Flake has been honored locally and nationally for her teaching. She currently serves on the Board of Directors of the American Association of Endodontists. Dr. Flake is a Diplomate of the American Board of Endodontics, and she practices endodontics in private practice in Seattle.

Implants Implant Solutions for the Edentulous Patient

nnnnn Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits The edentulous population continues to grow domestically as well as globally. This market has been underserved for many years, and patients have had to adapt to ill-fitting dentures. Thanks to advances in technologies and techniques, dental professionals are now able to provide predictable solutions to increase function, form, and esthetics. These solutions will enhance the quality of life of a fully edentulous patient. This presentation will discuss implant solutions for the edentulous patient. Learning Objectives: • Using planning software, learn diagnosis and treatment planning for the edentulous patient, from implantretained soft tissue-supported to implant-retained implant-supported solutions • Learn impression techniques, proper abutment and Attachment selection, and how to pick implant overdenture Attachments intraorally • Techniques for providing immediate provisionalization for the edentulous patient

David Little, DDS Dr. Little is renowned internationally for his extensive knowledge of predictable surgical and restorative implant techniques, and technology integration. His skills as lecturer, hands-on workshops facilitator, and presenter of live surgery implant seminars make him a highly-sought instructor worldwide. Dr. Little maintains a state-of-the-art multidisciplinary practice in San Antonio, Texas, and serves as clinical director of OsteoReady Implant Solutions.

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nn Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits This lecture will address Peri-implant diseases, diagnoses, etiology and risk factors, treatment modalities, and maintenance strategies. The format will be lecture and case presentations while incorporating literature support and current academy positions. Learning Objectives: • Participants will become familiar with diagnoses, etiologies, and risk factors associated with Peri-implant disease • Participants will learn about modalities of implant disease treatment methods • Participants will learn about maintenance of dental implants via in-office techniques and patient home care

Kevin Suzuki, DMD, MS Dr. Suzuki earned his D.M.D. from Nova Southeastern University, certificate in Periodontology & Oral Implantology, M.S. at Temple University, holds faculty positions at Temple, University of Washington, and Institute of Dental Advancement. He practices Periodontics in Seattle. Dr. Suzuki holds Diplomate of the American Board of Periodontology & ICOI. He is past president of Washington State Society of Periodontists, member of OKU, International & American College of Dentists, and an Eagle Scout.

Infection Control Infection Control 2019: What, Why, Where, When, and How

nnnn Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits WISHA considers many of the safety-related CDC guidelines to be “industry accepted standards” and has cited dental practices for not following those infection control recommendations. Unfortunately, until very recently in Washington, those guidelines were just recommendations and not adopted regulations. That changed earlier this year. Understanding “What” Washington’s new Infection Control Audience Key: n Dentists

guidelines are and “Why” you are expected to follow them is only one part of your infection control program. Knowing “Where” and “When” to implement them is the key to your infection control program’s success. This presentation answers those questions AND tells you “How” to do it.

the ultimate goal, but new disease concepts like dysbiosis, microbial consortiums, inflammophilic bacteria, commensal pathobionts and keystone pathogens are changing the conversation and challenging how dental disease is viewed today.

Learning Objectives:

• Be introduced to the basic and extended dental office infection control “rules”

• Appreciate the role of keystone pathogens and inflamophilic microbes in periodontal disease

• Learn WISHA’s infection control expectations

• Discover how enamel and dentin caries differ ecologically

• Review accepted disinfection, barrier protection, and sterilization procedures

• Learn ways to disrupt biofilm more effectively and how non-antibiotic strategies like arginine and xylitol target pathogens

Terre Harris Terre L. Harris is President and C.E.O. of Seattle-based HarrisBiomedical. He has nearly 45 years private sector experience in the regulatory field and governmental theater and 30 years specific to the dental compliance arena. He is a long-standing member of OSAP, considered the infection control “brain trust” organization of the dental industry; a current member of the Washington Academy of General Dentistry and the Seattle Study Club, and former member of the University of Washington School of Dentistry Dean’s Club. His most unique experience history is especially relevant to OSHA, WISHA, HIPAA and the safety and health field.

Oral Medicine Exploring the Oral Microbiome: Stunning Revelations About How Microbes Actually Create Disease

nnnn Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits Recent discoveries about polymicrobial biofilms are both disturbing and thought provoking. Dental diseases are not classic infections but rather caused by complex polymicrobial communities. New molecular techniques demonstrate that caries and periodontal diseases are the result of the activities of dysbiotic microbial communities. Oral microbial diseases are manifestations of dramatic, sustained ecological shifts that overwhelm the host immune system. Microbes, once thought to be key in the disease processes, may play a minor role, while the entire microbial community or a relatively unknown species may be responsible for increased virulence, sustained acid production, enhanced inflammation and continued tissue destruction. Homeostasis still remains

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Implants Peri-Implant Disease: Diagnosis, Management and Maintenance

Anne Guignon, RDH, MPH Anne Guignon began dental hygiene practice in 1971. She is an international speaker, prolific author, RDH Magazine’s Senior Consulting Editor, University of Texas Dental School faculty member, and has worked on developing and testing many clinical products. A visionary thinker, Anne has received numerous accolades for mentoring, research, guiding her profession, and was recognized by DPR in 2012 as one of the Top 25 Women in Dentistry and chosen as RDH readers’ Most Effective Educator in 2016.

Practice Management 21 Ways to Improve Practice Customer Service

nnnn Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits When it comes to customer service, patients are more demanding than ever before. Providing excellent customer service is more about combining a number of little things than focusing solely on a few big things, which is why this course will include 21 practical and easy-to-implement methods to immediately improve customer service in any practice. The outstanding success of some of the best companies and organizations in the United States has been attributed to their high level of customer service. However, customer service is not an accident. It is a carefully thought out set of processes to ensure that you achieve the highest level of patient satisfaction every day. Learning Objectives: • Implement new, leading-edge customer service techniques that exceed patients’ expectations PNDC 2019 | Register at wsda.org/pndc

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• Know how to overcome difficult situations with difficult patients

Roger Levin, DDS Dr. Levin has dedicated himself to improving the lives and practices of dentists. He is a third-generation general dentist and the Founder & CEO of Levin Group, a dental management consulting firm that has worked with over 26,000 dentists. One of the most sought-after speakers in dentistry today, Dr. Levin frequently lectures at major dental meetings. He has authored 68 books and more than 4,300 articles, and has been interviewed by The Wall Street Journal, The New York Times and Time magazine.

Oral Medicine Precision Medicine Comes to TMD Diagnosis and Management: Multimodal Therapies Including Neurotoxin

nn Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits Precision medicine means treating a patient specifically for their unique biology and condition. Applying these concepts to orofacial pain and TMD is resulting in better outcomes. They center on newer and enhanced diagnostics and pragmatic single-patient trials. The precision medicine paradigm results in offering specific therapies given responses to diagnostic tests. Both common and significant TMD subtypes and comorbid conditions will be discussed in a case-based format with practical strategies to improve patient outcomes. Learning Objectives: • Know what precision medicine means, and how it is applied to orofacial pain • Know the most important outcome measures in orofacial pain • Describe the 7 most important diagnostic domains in orofacial pain

Mark Drangsholt Dr. Drangsholt graduated with honors from the University of Washington School of Dentistry in 1984, completed a residency at Michael Reese Hospital/Medical Center in Chicago in 1985, and began a private dental practice in Kent, WA, which he Audience Key: n Dentists

continued half to full time for 10 years. He completed an MPH in Epidemiology in 1992, a residency in Oral Medicine in 1995, and a PhD in Epidemiology in 2004, all from the Univ. of Washington. For the past 20 years, he has provided patient care in the Oral Medicine Service and now at Center for Pain Relief, both at Washington. His practice focuses on the diagnosis and management of orofacial pain, oral mucosal lesions, and other oral-facial disorders. He is a Director and Secretary of the American Board of Oral Medicine, author of over 80 scientific articles, 8 book chapters, over 120 published abstracts and has given over 130 presentations worldwide.

Sleep Apnea LipZip: Breathe Better to Live Better

nnnnn Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits Mouth breathing doesn’t look good, but more importantly it leads to long face syndrome, sleep disordered breathing, attention deficit disorder, daytime fatigue, a reduction in oxygen absorption and ultimately sleep apnea. Ankyloglossia, infant feeding, pacifier use, thumb sucking and tongue rest position may all influence mouth breathing. A simple five-step screening process identifies factors affecting nasal breathing, and three essential actions taken by dental professionals will help switch mouth breathers back to nasal breathing. Learning Objectives: • Understand oxygen absorption differences between nasal and mouth breathing • Describe early habits that lead to mouth breathing and long face syndrome • Understand tongue function and the impact of ankyloglossia

Trisha O’Hehir, MS, RDH Trisha attended the University of Minnesota, receiving degrees in Dental Hygiene and Higher Education. Five decades as a dental hygienist have included clinical practice in the United States and Zurich, Switzerland, and faculty positions at the Universities of Minnesota, Washington, Arizona and Louisville. She also completed training in Myofunctional Therapy and Buteyko Breathing.

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Wellness Inflammation and the Oral/Systemic Connection: Preventing Heart Attacks and Strokes through Dentistry

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• Utilize techniques to increase patient satisfaction and case acceptance

nnn Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits The oral/systemic link is based on the connection between vascular health and inflammation. Heart attacks and ischemic strokes are triggered by an inflammatory process that can be initiated and exacerbated by periodontal disease. High-risk periodontal pathogens are causal of atherosclerotic changes. The Bale/Doneen Method bridges the gap between medicine and dentistry while promoting optimal health and wellness in all patients while preventing heart attacks and strokes. Learning Objectives: • Participants will appreciate the vascular link between periodontal disease and heart attack and stroke risk • The dental professional will be able to elucidate the inflammatory causal relationship between periodontal pathogens and atherosclerosi • The participants will recognize the importance of medicine and dentistry working together to ensure optimal health for the patients with vascular disease

Amy Doneen, DNP, ARNP Dr. Doneen is the owner & medical director of The Heart Attack & Stroke Prevention Center and co-founder of the BaleDoneen Method. Dr. Doneen holds professorships at the WSU School of Medicine, UK College of Dentistry, & Texas Tech U Health Science. She has published in Circulation, EAS, Postgraduate Medicine, JAMA, Journal of Clinical Lipidology, Archives of Medical Science, and others. She is the co-author of the bestselling book, Beat The Heart Attack Gene.

Restorative/Esthetics Direct Anterior Resin Bonding: Practical and Predictable

nnn Thursday, June 20 from 9:00 AM - 9:50 AM CE Credits: 1 Credit How often do you get an emergency call with a patient that chipped or fractured their front tooth and they want it fixed NOW? This lecture will use beautiful clinical photography to PNDC 2019 | Register at wsda.org/pndc

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describe and illustrate in great detail a predictable method for restoring anterior teeth using a polychormatic layering technique in a time-efficient manner. This technique has a wide array of applications including: class 4 fractures, diastema closure, peg laterals, class 3 interproximal, add incisal length and others. Learning Objectives: • How to predictably layer composite resin in the anterior segment • How to confidently shape, finish and polish anterior composites to perfection • How to fabricate and use a silicone putty index

Kevin Brown, DDS Dr. Brown received his DDS degree in 2006 from the University of Washington School of Dentistry with recognition in Aesthetic and restorative dentistry. In 2013 he received accreditation in the American Academy of Cosmetic Dentistry (AACD) and has published numerous articles on direct/indirect anterior restorations in the Journal of Cosmetic Dentistry and other publications. He maintains a private practice in Bellevue, Washington.

TMD/TMJ The Case for Early Surgical Management of TMD

nn Thursday, June 20 from 10:00 AM - 10:50 AM CE Credits: 1 Credit This lecture will aim to briefly explore the pathology of the most common Temporomandibular Joint Disorders (TMDs) in order to better explain where and when certain treatment interventions can and cannot be applied effectively. Additionally, various surgical options will be discussed with a particular focus on minimally invasive procedures such as arthrocentesis, diagnostic arthroscopy, and surgical arthroscopy. Finally, the advantages and disadvantages of surgical and non-surgical treatment options will be discussed while making a case for early minimally invasive surgical intervention. Learning Objectives: • Understanding of the typical TMD patient and disease progression • Understanding the surgical options available to TMD patients with an emphasis on arthrocentesis, arthroscopy, 18

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and minimally invasive procedures

Learning Objectives:

• Understanding of the advantages and disadvantages of surgical and non-surgical treatments of TMD

Michael Wasson, DDS Dr. Michael Wasson received his dental training at Baylor College of Dentistry and his surgical training at the University of Washington. In his private practice, Seattle Oral & Maxillofacial Surgery, Dr. Wasson performs TMJ surgery in addition to traditional oral surgery procedures. In addition to his private practice, Dr. Wasson remains an affiliate faculty member at the University of Washington where he instructs students and oral & maxillofacial surgery residents.

Prosthodontics Digital Dentures: The Future of Removable Prosthodontics

• Identify the pros and cons of the various methods and techniques to produce digital dentures • Identify some future possibilities in the digital denture world

Max Molgard, DDS Dr. Max Molgard is a board-certified prosthodontist in Spokane, WA. He has recently made the transition to opening an in-office “all digital” lab. He is fascinated with the recent advances in digital technology and is working to offer the advantages of these digital workflows to his patients.

Communication Increase Profit, Performance, and Productivity: Dental Communication That Works (Repeat)

n Thursday, June 20 from 2:00 PM - 2:50 PM CE Credits: 1 Credit

nnnnn

For many decades, there have been limited changes or advances to denture techniques. With few exceptions, the process of creating a denture in 1950 was startling similar to the process used in 2010. However, with the recent advances in digital technology, things are beginning to truly change. Digital dentures are now a reality. With multiple workflow options available, it is an exciting and possibly confusing time in the removable prosthodontic field. This lecture intends to eliminate the confusion and offer insight into the many options available for digital denture workflows. The lecture will start with an overview of the advantages of a digital denture workflow when comparing it to the traditional techniques. The second part of the presentation will offer a comparison of the different systems and techniques available on the market today with the pros and cons of each. During this portion of the lecture multiple techniques for gathering and digitizing records will be mentioned. Many of the available software programs available as solutions will also be discussed. Lessons learned not only providing the clinical but also the laboratory portion of many of these techniques will be shared. The last part of the presentation will be a look to the future and what possibilities it may hold, from the future of denture teeth to the ability to offer 3D printed dentures.

Audience Key: n Dentists

• Identify the advantages of digital denture workflows versus the traditional methods

Thursday, June 20 from 2:00 PM - 4:00 PM CE Credits: 2 Credits Have you ever wondered if your team members or partners are really listening? Communication is the cornerstone of business and life! Acquiring or improving skills that personalize and customize your business interactions builds trust and enables you to deliver your message with confidence. Humans operate on an emotional level. By customizing office protocols and enhancing your speaking delivery skills you will succeed in presenting a memorable and impactful message that will empower your team members, patients, vendors and maybe even your partner to take action. Implementing Lisa’s iRONMAN Principles every day will transform communication chaos into profit, performance, and productivity. Learning Objectives: • Learn to use iRONMAN Principles to empower your team and patients • Master consistent, predictable communication that will produce desired productivity, revenue, and profit goals • Understand how to create a positive, lasting impression so you get the respect and referrals you deserve • Develop your inter-team communication skills

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Lisa is a dynamic and interactive edutainer. She works with organizations to transform communication chaos into profit, performance, and productivity. A dental hygienist of 30 + years, Lisa knows the business of dentistry! By combining a professional speaking career with clinical practice expertise, she brings a unique perspective to diverse business cultures around the world. Lisa’s experience as a high-level athlete is the source of manymeaningful stories which make learning objectives in each program memorable. In fact, Lisa’s iRONMAN Principles provide foundational lessons on the importance of effective communication.

Practice Management DQAC: Behind the Scenes of Dental Rules & Complaints

Dental Assisting The Wow Factor: Tips and Tricks Every Auxiliary Must Know!

nnn Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits Attention Assistants and Hygienists! This informative and fastpaced session is designed to empower you with dental tips and tricks you need to know. Enhance your skills in: infection control, equipment maintenance, impression taking, mixing cements, whitening, laboratory procedures, marketing, communication, and much more. With the effective strategies presented in this fun course, you will improve the patient experience, increase workplace satisfaction, boost office productivity and distinguish yourself as a leader in your practice. Learning Objectives: • Discover clinical short-cuts without compromising quality

Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits

• Acquire strategies that will increase office productivity and improve communication

The Dental Quality Assurance Commission (DQAC) routinely reviews and modifies dental rules, chapter 246-817 WAC, in addition to evaluating complaints/discipline. This session will provide an overview of DQAC, how the Commission creates and modifies rules, and the complaint/disciplinary process. Key topics will include the disciplinary overview, rules process, how to access dental rules and laws, and recent dental rule changes. You will have an opportunity to comment on dental rules currently in the process of changing.

• Learn techniques that will reduce your supply costs

Learning Objectives: • Learn about the Dental Quality Assurance Commission (DQAC) • Learn about the rules process and how to be involved • Understand recent rule changes

Jennifer Santiago, DQAC Program Manager Made up of 12 dentists, two expanded function dental auxiliaries and two public members, the mandate of Dental Quality Assurance Commission (DQAC) is to protect the public’s health and safety and to promote the welfare of the state by regulating the competency and quality of professional healthcare providers under its jurisdiction.

Audience Key: n Dentists

Ellen Gambardella, CDA, M.Ed., FADAA Ellen is an acclaimed educator who has lectured nationally and internationally. In a nationwide search she was selected as the Most Effective Dental Assistant Educator in the United States. The Massachusetts Dental Society presented her with their Award for Teacher of the Year and the Dr. LeClaire Dental Health Professional Award. She is also the recipient of the Goldin Foundation Award for Excellence in Education and an ADAA Fellow.

Hygiene Sugar: The Inflammation Trail

nnnnn Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits Fermentable carbohydrates, specifically sugar and flour, have both a topical effect in the mouth and a systemic effect tied to inflammation. Bacterial biofilm in the mouth depends on carbohydrates to grow and produce acids leading to dental caries and endotoxins triggering periodontal disease. Past civilizations that ate no sugar did not have dental disease, nor did they need to brush, floss or use fluoride. Oral hygiene was developed to counter the ravages of eating sugar and flour. Following the inflammation trail through the blood stream

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and into each and every mitochondria will lead us beyond dental disease, to diabetes, heart disease and cancer. Dental disease is the signal that other diseases will soon be evident as we travel the inflammation trail.

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Lisa Copeland

Learning Objectives: • Understand the false premise supporting the low-fat diet • Learn the truth about sugar’s role in oral and systemic health • Initiate conversations with patients about hidden sugars

Implants Enhancing Implant Diagnosis, Case Acceptance, and Restorative Outcomes Using the Latest Technology

nnnnn Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits Implant dentistry can enhance the quality of our patients’ lives. Whether replacing a single tooth or an entire edentulous arch, advancements in technology such as CBCT, planning software, and CAD/CAM allow us to virtually develop a restorative-driven treatment plan that produces predictable results. Learning Objectives: • Understand diagnosis and treatment planning using CBCT and planning software • Learn case acceptance techniques and how to attract implant patients • Practice restorative techniques including immediate provisionalization and impressions

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Pediatric Dentistry Beyond Tell-Show-Do: Behavior Guidance for Treating Today’s Pediatric Patient

Oral Medicine

Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits

Life Is a Breeze Except When You’re Dry as a Bone

nnnn Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits Dry mouth syndrome is an increasing problem in all age groups—from children to young adults to seniors—and it is complicated. Clinicians need to understand that feeling dry (xerostomia) is not necessarily the same as being dry (hyposalivation). Today’s patients have complex lifestyles, compromising personal habits and diverse medical conditions, each of which can contribute to dry mouth issues. Living with a dry mouth, day in and day out, is a quality of life issue that affects dietary intake, speech, oral health and self-esteem. This course explores factors contributing to today’s increasing epidemic of dry mouth and ways to help patients cope with oral discomfort. Learning Objectives: • Appreciate the components of healthy saliva • Understand the role dry mouth plays in caries, erosion, dentinal hypersensitivity, periodontal disease and candidiasis • Learn multiple strategies to improve salivary flow and enhance saliva quality

Audience Key: n Dentists

nnn Learn practical strategies to improve patient behavior, parent acceptance, and provider satisfaction when treating pediatric patients. Dr. Nelson will discuss clinical pearls that make your life easier and your patients happier. The course will cover strategies for working with children with special health care needs (CSHCN), deferred and alternative treatment with silver diamine fluoride, interim therapeutic restorations and Hall crowns, and quick tips to improve outcomes in pediatric restorative care. Learning Objectives: • Learn communicative behavior guidance techniques that facilitate quality dental care • Know when to use pharmacology to facilitate a positive patient experience • Develop an understanding of deferred and alternative treatment strategies for managing dental caries

Travis Nelson, DDS, MSD, MPH Dr. Travis Nelson is a Clinical Associate Professor in the UW Department of Pediatric Dentistry. Dr. Nelson received his DDS from Loma Linda University, subsequently completed a residency in Pediatric Dentistry and a MPH degree at the University of Washington, and is a board certified Diplomate of the American Board of Pediatric Dentistry. He has authored a number of book chapters and academic articles and speaks widely on a variety of topics.

Practice Management Reinventing the New Patient Experience

nnnnn Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits New patients have always been the backbone of dental practice success. Acquiring and retaining new patients is one of the three critical components of building and sustaining a successful practice, and the methods for achieving this will be taught in this program. Surprisingly, it is not all about marketing, but also about building powerful relationships

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and providing ultimate customer service. In the new world of multiple provider options, practices that create a powerful new patient experience will attract and retain more new patients and increase referrals.

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implant seminars make him a highly-sought instructor worldwide.Dr. Little maintains a state-of-the-art multidisciplinary practice in San Antonio, Texas, and serves as clinical director of OsteoReady Implant Solutions.

Learning Objectives: • Utilize effective scripting for the first new patient phone call • Implement easy steps to create a superior new patient experience • Welcome excited new patients who accept treatment and refer others

Restorative/Esthetics Restorative Dentistry: Practical Solutions to Everyday Problems

nn Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits In “real world” dentistry, many factors impact realistic solutions to challenging problems. This presentation will address a potpourri of everyday dental dilemmas and how best to address them. How do you deal with the high risk caries patient? How can you best use sliver diamine fluoride? What are the best treatment options for white spot lesions? What should you know about staging anterior implants for missing laterals and coordinating with timely orthodontics? What about esthetic anterior bonded bridges? Esthetic perio splinting? What are the real facts and fallacies about vital tooth bleaching? This session will address these topics and more while providing practical, “real-world” solutions. Learning Objectives: • Describe the various clinical techniques for the conservative prevention and treatment of white spot lesions PNDC 2019 | Register at wsda.org/pndc

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• Identify the many types of vital bleaching products and procedures, and the pros and cons of each • Describe the treatment involved in placing anterior bonded bridges and esthetic perio splints

Harald Heymann, DDS, MEd Dr. Heymann is Professor of Operative Dentistry at the University of North Carolina School of Dentistry. He is the Past Department Chair and Graduate Program Director at UNC, Past-President of the American Academy of Esthetic Dentistry, has authored over 200 scientific publications, given over 1,500 lectures worldwide, is Editor-in-Chief of the Journal of Esthetic and Restorative Dentistry, and has received the Gordon J. Christensen Award for excellence as a CE speaker.

Leadership Who ARE These People? A Guide to Team Personalities

nnnnn Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits Working with different personalities can be a blessing and a curse. We’ll discuss the most common manager challenges when dealing with teams. This course will give you suggestions on how to coach your team to work together collaboratively and successfully! Learning Objectives: • Discover the different characters commonly found in the dental wild • Gain conversational tactics to solve conflict between employees • Stretch your managerial skills by finding out how others handle team issues

Teresa Duncan, MS Teresa is an international speaker who focuses on revenue & management issues. She is the author of Moving Your Patients to Yes: Easy Insurance Conversations and has contributed to several ADA publications including the annual CDT Companion Guides. Memberships include the National Speakers Association and the National Association of Dental Plans. Her podcast “Nobody Told Me That!” provides regular coding and management updates. She holds a Master’s Degree in Healthcare Management.

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Wellness Women’s Heart Attack Risk and Prevention: Know the Red Flags

Going forward we need to consider the following: • What is the oral biofilm? • What is inflammation?

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• What is periodontal disease and peri-implant disease?

Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits 64% of women who die suddenly of a heart attack have no idea that they have vascular disease. The Bale/Doneen Method utilizes a disease/inflammatory approach for the prevention of vascular disease in women. Understand what red flags are specific to women and what can be done NOW to prevent CV events. Learning Objectives:

• Inflammation, periodontal disease and other disease states • Why is this paradigm shift in periodontology important? • The new classification for periodontal disease • How do we incorporate all this new information into everyday practice? Learning Objectives: • Understand the complexity of plaque biofilm

• Participants will appreciate the unique needs of women in the world of CV disease

• Understand the relationship between changes in the plaque biofilm and fluctuations in inflammatory states

• The audience will understand event reality and the general concept of atherosclerosis and vascular inflammation specifically for women

• What does this mean for patient care

Gerrarda O’Beirne, BDS, MSD

• The participants will be able to recognize the importance of medicine and dentistry working together to ensure optimal health for women with vascular disease

Leadership What to Do After Your Worst Day: How to Prepare for a Disabling Illness or Injury

nnnnn Thursday, June 20 from 4:00 PM - 4:50 PM CE Credits: 1 Credit

Periodontics Biofilms: A Paradigm Shift

nnnn Thursday, June 20 from 3:00 PM - 3:50 PM CE Credits: 1 Credit Our understanding of periodontal disease in the past is not the same as our understanding of periodontal disease today. Yesterday: Researchers believed that attachment loss in periodontal disease was caused by the bacteria in plaque. Today: Researchers have determined that the attachment loss in periodontal disease is caused by the inflammatory response to the micro-organisms in plaque or the biofilm. Audience Key: n Dentists

Dr. O’Beirne received her dental degree from University College Cork in 1989. In 1994 she received a Certificate in Periodontics at the UW and an MSD in 1995. Dr O’Beirne is a Diplomate of the American Board of Periodontology and an Affiliate Assistant Professor with the Department of Periodontics at the University of Washington. She maintains a private practice in downtown Seattle specializing in Periodontics and Implant Dentistry.

Dentistry is one of the top professions, but they say you can’t buy health. So what do you do if/when it all suddenly changes? Greg suffered a career-ending stroke in 2012, forcing him to sell his thriving practice, yet he still achieved his goal of recovery and becoming the President of the Washington State Dental Association. He will discuss steps to prepare for a disabling illness or injury, and strategies to cope physically and mentally to help bring you back! Excellent for spouses as well as colleagues. What can you do to be ready to recover from your Worst Day?

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• Learn how to prepare for your Worst Day AND what happens afterward • Important steps and real strategies to take to move you forward from your Worst Day • Learn that you are not alone and there are more resources available than you might think

Gregory Ogata, DDS, MS Greg grew up on Mercer Island before attending the University of Washington for his DDS, then St. Louis for his orthodontic degree. Upon his return, he built a booming Ortho Practice and a new professional Building in Sammamish. Blessed by a family of 3 young children, life looked good. Then he suffered the stroke that changed his life, struggled through his recovery, and eventually became President of the Washington State Dental Association.

THURSDAY WORKSHOPS Dental Photography Dental Photography and Digital Processing: A Hands-On Workshop Thursday, June 20 from 8:00 AM - 11:00 AM CE Credits: 3 Credits Fee: $225 Do you feel like you need to be better at taking pictures? Have you ever wished you understood more about how intra- or extra-oral cameras work, or how to take better photographs of your dental patients and cases? Would you like to have someone explain it all to you, and then help you get some hands-on experience and coaching around a dental chair? Then this is the class for you! You bring your equipment, and we will help you learn how to choose your best settings, and get great images of your patients in your clinic. Learning Objectives: • Get a better understanding of the fundamentals of photography • Learn to apply that in a clinical or lab setting • Figure out the best setting to use on your equipment

Michael Yurth, BS, DDS, AEGD Before attending dental school at the University of Michigan, Dr. Yurth worked for Microsoft’s games division as a Lead Audience Key: n Dentists

Endodontics Obturation Blitz: A Hands-On Workshop

n Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits Fee: $350 Many obturation techniques and materials have been advocated by different clinicians and researchers. The choice of obturation method is ultimately based on the dentist’s training and preference, as well as the specific anatomy of each case. However, there are attributes and limitations of each technique. This workshop will cover contemporary products and techniques available for obturating root canal systems, including variations of warm vertical condensation, carrier-based obturation, and obturation using bioceramic sealer and a single gutta-percha cone. The advantages and disadvantages of each technique will be discussed, as well as how to perform each obturation method. Participants will use simulation canals and extracted teeth to practice using different techniques and materials for filling root canals. Learning Objectives: • Learn the advantages and disadvantages of different obturation techniques • Understand how obturation techniques are evaluated through scientific research • Gain hands-on experience with different obturation techniques

Natasha Flake, DDS, PhD, MSD Dr. Flake is an Associate Professor in the Department of Endodontics at the University of Washington School of Dentistry, where she serves as Director of Predoctoral Endodontics. She earned a BS in Biological Sciences from the University of Missouri, a DDS and PhD in neuroscience from the University of Maryland, and an MSD and Certificate in Endodontics from the University of Washington. Her research interests include the mechanisms of nociception, pain, and analgesia, as well as regenerative endodontic outcomes. Dr. Flake has been honored locally and nationally for her teaching. She currently serves on the Board of Directors of the American

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Association of Endodontists. Dr. Flake is a Diplomate of the American Board of Endodontics, and she practices endodontics in private practice in Seattle.

Anesthesia Local Anesthesia Strategies and Updates: A Hands-On Workshop

nn Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits Fee: $225 Participants will be instructed in the techniques mentioned in Dr. DiMarco’s Thursday morning session and some that were not mentioned. Methods of administering painless injections and individual instruction in techniques will occur. While this is a hands-on session, we will be using needles that do not penetrate and have proven to be excellent adjuncts when teaching local anesthesia. Learning Objectives: • Learning from small-group discussions of technique issues • Learning techniques with individual hands-on instruction

WORKSHOP S · THURSDAY, J UNE 2 0

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Photographer and Digital Artist during the release of the first Xbox creating images seen all over the world. Now that he is a Lead Dentist and Attending for an AEGD program, he uses this knowledge of photography and imaging to teach all levels of dental professionals how to get the images they need in their offices.

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Learning Objectives:

• Learning ways of administering painless injections

Marketing Marketing Strategies for Your Dental Practice: A Hands-On Workshop

nn Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits Fee: $95 Digital marketing is the process of taking control of your digital assets to drive your message, branding and ensure PNDC 2019 | Register at wsda.org/pndc

PNDC 2019 | Register at wsda.org/pndc

Learning Objectives: • Learn best practices for your marketing your practice • Find out how to build your online reputation • Efficiently manage and continue to expand your digital marketing

Tyler Carter

Michael Yurth, BS, DDS, AEGD Before attending dental school at the University of Michigan, Dr. Yurth worked for Microsoft’s games division as a Lead Photographer and Digital Artist during the release of the first Xbox creating images seen all over the world. Now that he is a Lead Dentist and Attending for an AEGD program, he uses this knowledge of photography and imaging to teach all levels of dental professionals how to get the images they need in their offices.

BLS BLS for Healthcare Providers: A Hands-On Workshop

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Tyler studied technology and management at Central Washington University and proceeded to join the Air Force upon graduation much to his soon-to-be wife’s delight. After supporting Tyler for 4 years, they decided to move back to the Seattle area where he began his work as a Product Manager specializing in cross-functional leadership, market positioning, and continuous process improvement. During the down time, you can generally find Tyler on the golf course.

nnnnn Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits Fee: $225 Do you feel like you need to be better at taking pictures? Have you ever wished you understood more about how intra- or extra-oral cameras work, or how to take better photographs of your dental patients and cases? Would you like to have someone explain it all to you, and then help you get some hands-on experience and coaching around a dental chair? Then this is the class for you! You bring your equipment, and we will help you learn how to choose your best settings, and get great images of your patients in your clinic. Learning Objectives: • Get a better understanding of the fundamentals of photography • Learn to apply that in a clinical or lab setting

The Basic Life Support for Healthcare Providers workshop covers core material such as adult CPR (including two-rescuer scenarios and use of the bag mask), foreign-body airway obstruction, and automated external defibrillation (AED). Learning Objectives: • Participants will receive their CPR certification course completion card (cards expire every two years)

Art Cole Mr. Cole is a firefighter and paramedic from Woodinville, WA. He has more than 25 years of experience and is a nationally recognized speaker/instructor. He will bring a team of local firefighters and paramedics with him to teach this workshop.

Periodontics Clinical Crown Lengthening: A Hands-On Workshop

n Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits Fee: $350 This course is combination of instruction, demonstration, and hands on (pig-jaw) workshop. Participants will learn the principles of clinical crown lengthening surgery for private practice. Indications, considerations, and surgical principles will be addressed.

• Participants will learn principles of patient evaluation, clinical, and diagnostic considerations • Participants will learn surgical and anatomic principles • Participants will be able to practice and develop hands-on skills to become proficient in performing surgery

Jon Suzuki, DDS, PhD, MBA Dr. Suzuki is Professor of Microbiology and Immunology (School of Medicine) and Professor of Periodontology and Oral Implantology (School of Dentistry) at Temple University. He is Chairman of the Food and Drug Administration Dental Products Panel, a position he holds until 2019. He is on the faculty of the Walter Reed National Military Medical Center, and holds clinical professorships at the University of Maryland, the University of Washington and Nova Southeastern University.

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Dental Photography Dental Photography and Digital Processing: A Hands-On Workshop (Repeat)

Thursday, June 20 from 2:00 PM - 5:00 PM CE Credits: 3 Credits Fee: $95

Learning Objectives:

WO RKS H OP S · T H URS DAY, JUN E 2 0

patients are finding the right materials when searching online. Digital marketing, with numerous social media platforms, online directories, and business listings, can feel overwhelming. Maybe you hired an agency, tried to do it yourself, or went a different route without much success. Join Tyler Carter as he explains how to build your platform, and how to efficiently manage your practice’s marketing.

FRIDAY LECTURES Practice Management How to Build a Successful Dental Practice: No Gimmicks

nnnn Friday, June 21 from 7:30 AM - 8:20 AM CE Credits: 1 Credit Following his experiences working in corporate dentistry and group dental practices, Dr. Parker Haley—now the owner and operator of a group practice—will share insights on dental practice development and how to be successful in the new age of digital dentistry. This lecture will explain overhead with real numbers to strive for, and share fee break downs from merchant services to restorative materials.

• Figure out the best setting to use on your equipment Audience Key: n Dentists

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PNDC 2019 | Register at wsda.org/pndc

LECT URE S · F RI DAY, JUNE 2 1

Learning Objectives: • How to begin the pursuit of owning a dental practice • Gain an understanding of costs, fees and resources • How to create realistic goals

Parker Haley, DDS Dr. Haley graduated from the University of Washington with a triple degree: neurobiology, biochemistry and political science. He then continued his dental education at the University of Washington School of Dentistry, graduating in 2009. Dr. Haley worked corporate for 2 years, in group dental practices in California for 3 years, and has now owned and operated a group practice for the last 5 years in Bellingham, WA.

Communication Conduct, Civility and Bullying: How to Create Positive Work Cultures

nnnnn Friday, June 21 from 7:30 AM - 9:30 AM CE Credits: 2 Credits An organization’s value is in its relationships with patients and employees. One of the toughest jobs a practice owner or manager faces is managing performance and conduct. Yet, failing to create a system that addresses interpersonal communication and conflict has disastrous consequences on profitability, team morale and engagement, and patient care. In this program, you will learn steps that create a positive culture and how to handle unacceptable behavior calmly, confidently, and expertly. Learning Objectives: • Learn verbal skills to communicate effectively with toxic and abrasive styles • Accurately differentiate between acceptable conflict and unacceptable behavior • Learn how to intervene calmly and confidently to effectively work through conflicts and find solutions

Kristine Berry, RDH, MSEC Kristine Berry is a senior consultant with Dental Management Innovations specializing in enhancing group practices since 2013. Her career went from dental assistant, dental hygienist, board examiner, office manager and educational manager for a global Fortune 500 company to executive and industry leader in business and team development.

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Sleep Apnea Sleep Apnea: Wake Up to the Problem

market, but customer service is often confusing. “I’m satisfied” means nothing in today’s world. Your practice must be set apart from others in the area. Help prospective and current patients understand why they should visit your office and not the office down the street.

nnnn Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits Did you know that dentists play a key role in treating sleep apnea? Left untreated, sleep apnea can cause high blood pressure, stroke, heart conditions and diabetes. Did you know there are hundreds of undiagnosed patients in your practice suffering from sleep apnea? Dentists have a unique opportunity to detect and treat this debilitating condition in patients who may never have sought help. This interactive course is designed to educate you on dental sleep medicine and how you can improve your patients’ overall health and quality of life while building your practice. This half-day course is based on real-life, day-to-day practice and implemented techniques that have led to successful results with OSA therapy. Go beyond just the science and learn practical implementation. Attention is given to the four steps to successful implementation – Awareness, Diagnosis, Financials, Treatment. Learning Objectives: • Learn how dentists are in a unique position to screen for untreated sleep apnea • Learn how to get the team involved in screening and treatment of patients • Learn treatment options in addition to oral appliances

Erin Elliott, DDS Dr. Elliott is a national speaker and educator on the very important topic of sleep apnea and has been published in many dental journals. She loves to help general dentists extend this life-saving service to their patients. She is an active member of the American Dental Association, the American Academy of Sleep Medicine, American Academy of Dental Sleep Medicine and is the past president and a diplomate of the American Sleep and Breathing Academy.

Practice Management Delivering W.O.W. Service: Patients Forget Everything Except How You Made Them Feel!

nnnnn Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits Research shows that practices that build their office environment around serving the patient dominate the Audience Key: n Dentists

Learn how to strengthen communication skills, your practice brand, and service standards. Understand the patient decision making process and how to create lasting impressions and exceptional experiences. Inspire your entire team to deliver W.O.W. service with more passion and focus! Learning Objectives: • Learn processes for consistent handoffs and hygiene briefings that build value, loyalty and increase scheduling which ultimately affect the bottom line! • Learn techniques to make W.O.W. first and lasting impressions andbranding that builds loyalty • Learn 5 service concepts to create W.O.W. patient experiences

Judy Kay Mausolf Judy Kay Mausolf is a speaker, author and dental culture specialist with expertise in helping others get happier and more successful! She coaches dentists and their teams how to become better leaders, communicate effectively, work together better and deliver service with more focus and passion which result in cultivating a happier, healthier and higher performing culture.

Dental Assisting Alginates: Perfect Models and More!

nn Friday, June 21 from 7:30 AM – 10:30 AM CE Credits: 3 Credits This program is a must for those wishing to increase office productivity, as alginate impressions and models are needed in the preparation of whitening trays, athletic mouthguards, nightguards, diagnostic study models, opposing impressions for crown and bridge, matrices for temporary crowns, etc. Join this power-packed session and become more valuable by enhancing your proficiency in impression taking and model pouring. Learning Objectives: • Learn about chromatic agent advantages, the latest technologies for alginate impression taking, and criteria for tray selection • Learn hints for maximizing anatomical structures, proper mixing techniques, loading and seating trays,

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• Learn various pouring methods, elimination of air bubbles, how to create a base, separation procedures, storage of gypsum materials, and proper recording of bite registrations

Dental Assisting Learn, Leverage and Lead

nn Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits Dental assistants are true leaders who don’t always see themselves that way. They are vital to the success of the practice and with a little direction, they can have an amazing impact on the practice. Attendees will discuss the qualities a good leader has, and how to find the leader in all of us. Ms. Hunter will give the audience some tips and tricks to boost your workflow and bring out the leader in you! Learning Objectives:

Dental Materials I Have It—You Want It! Current Materials and Techniques for Clinical Practice

nnn Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits Learn about real dentistry for real people by a real dentist! Dr. Glazer will present a potpourri of the materials and techniques that he uses to make the day more productive, easier and fun! The entire dental team will benefit from learning together about the latest products and how they will benefit your patients. Topics may include: 1. Anesthesia: Giving an “ouchless” injection 2. Curing lights: To light up your life (dental) 3. Desensitiztion & Adhesives: A sticky subject made simple

n Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits

8. Lasers: Simple, easy and quick with great results

Learning Objectives:

6. Provisional materials: Provisionals should look great

9. Cements: That which holds the relationship together 10. Reducing sensitivity with topical paste application and Fluoride varnishes 11. Sectionals, Rings and Matrix bands for perfect, predictable contacts every time 13. Oral cancer prevention: Dentists can save lives!

• Explore key steps to self improvement

14. Patient communication: High-tech and really cool!

• Learn how to maximize all you have

15. Intra- and extra-oral cameras going digital: Simple & easy!

Audience Key: n Dentists

Endodontics Endo for GPs: Better, Faster and Safer Root Canals

7. Burs: So many and so little time

5. Impression materials: It’s true, first impressions are important

12. Whitening systems that work

Tija was named one of the Top 25 Women in Dentistry by Dental Products Report Magazine. She is a member of the American Dental Assistants Association (ADAA) where she holds the honor of Master, is former Vice President (2017) and sits on national counsels. She is the director of the Dental Careers Institute with five locations in the United States. Tija is also the author of seven CE study courses. She is a national speaker and is a certified trainer in nitrous oxide in several states.

Dr. Glazer, international author and lecturer, is a Fellow and Past President of the Academy of General Dentistry. He is a Fellow of the American & International Colleges of Dentists, a Diplomate of the American Board of Aesthetic Dentistry, and member of the Canadian Academy of Esthetic Dentistry, He authors the popular “I Have It…You Want It!” bi-monthly column for DENTAL ECONOMICS magazine. He maintains a private practice in Fort Lee, NJ.

In this practical course, you will learn how, in 2019, you can absolutely perform root canals better, faster and safer. Many clinical tips, tricks and techniques will be demonstrated and tailored to novice and experienced GPs. Topics will include endo diagnosis, anesthesia of hot teeth, access preparations, instrumentation, obturation, analgesics and antibiotics in endo, and one- vs. two-step endo.

4. Composites for esthetic fillings, not just white ones

• Discover ways to use your talents

Tija Hunter, CDA, EFDA, CDIA, CDSO, MADAA

Howard Glazer, DDS

16. Loupes, instruments, equipment potpourri Learning Objectives: • To learn the different types of restorative materials in various product categories • To learn what is faster, easier and better

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removal of impression from the oral cavity, inspection of the impression, patient management, and infection control guidelines

• FASTER. Learn how to more efficiently: locate canals (including MB2), instrument and obturate with fewer steps, and one vs two appointment root canals • BETTER. Learn how to better: access teeth, locate and instrument cal’d canals, follow curved canal, anesthetize (hot) teeth, improve intra-canal medications • SAFER. Learn how to separate less files, prevent perforations, avoid canal ledging/blocking, prevent obturation extrusion, reduce post-op pain

Manor Haas, DDS, Cert Endo, MSc(D), FRCD(C) Dr. Haas extensively and passionately lectures and provides workshops internationally. He maintains a full time endo practice, is on staff at the University of Toronto and Hospital for Sick Kids, and is a regular contributor to dental journals, websites and blogs.

• To understand how to utilize many of the newer bioactive materials

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PNDC 2019 | Register at wsda.org/pndc

nn Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits This course will provide an overview of the endocannabinoid system, marijuana’s pharmacological effects on the body, medicinal and recreational applications, and dental treatment considerations. Legal and social issues surrounding marijuana will be discussed along with identifying the effects of marijuana, and how to open and have a conversation with your patients. Learning Objectives: • Describe the endocannabinoid system and the varying effects marijuana has on the body • Describe and discuss various modes of marijuana administration, medicinal and recreational marijuana use • Evaluate and converse with the patient who is using marijuana to determine impacts on oral health, treatment considerations and modifications in a way that is conducive to creating a positive provider/patient relationship

Katherine Soal, RDH, MSDH Kate Soal is a Professor at Quinsigamond Community College in Worcester, MA, teaching pharmacology, periodontology, local anesthesiology along with radiology labs and clinical dental hygiene. Her research has been published in the Journal of Dental Hygiene and she is a contributing author for Esther Wilkins’ Comprehensive Practice of the Dental Hygienist 12th and soon to be 13th editions chapter on Infectious Diseases. Kate is also President of the Massachusetts Dental Hygienists’ Association.

Infection Control Infection Control 2019: What, Why, Where, When, and How (Repeat)

nnnn Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits WISHA considers many of the safety-related CDC guidelines to be “industry accepted standards” and has cited dental practices for not following those infection control recommendations. Unfortunately, until very recently in Washington, those guidelines were just recommendations and not adopted regulations. That changed earlier this year. Audience Key: n Dentists

Understanding “What” Washington’s new Infection Control guidelines are and “Why” you are expected to follow them is only one part of your infection control program. Knowing “Where” and “When” to implement them is the key to your infection control program’s success. This presentation answers those questions AND tells you “How” to do it. Learning Objectives: • Be introduced to the basic and extended dental office infection control “rules” • Learn WISHA’s infection control expectations • Review accepted disinfection, barrier protection, and sterilization procedures

Insurance Coding and Insurance Skills

nn Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits Insurance is an important part of your office’s revenue cycle but it does not need to overwhelm your daily routine. Manage your information and your claims to minimize delays and rejections. Effective insurance coordinators have set up systems and are constantly flexible with their learning. Common claim issues and trends in reimbursement will also be covered. This course is perfect for the new or uncertain coder. Experienced coders will benefit from the documentation and updated codes section. Learning Objectives: • Discuss the most common insurance scenarios encountered in a dental office

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• Learn tips to obtain reimbursement for your practice and your patients, including writing your narratives and sending attachments

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Hygiene Marijuana: What Providers Need to Know

• Understand coding trends including dental diagnosis codes

Oral Surgery Contemporary Atraumatic Oral Surgery for the General Dentist: A Simple and Predictable Approach to Minimally Invasive Oral Surgery

nn Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits Estimates are that the majority of so-called “simple tooth extractions” are accomplished by general dentists. Have you ever had a routine dental extraction that turned ugly? Don’t let minor complications such as broken root tips stump you! The emphasis is on providing practical, useful tips and techniques. The purpose of this lecture is twofold. First, for the seasoned practitioner, it should provide a few pearls, or if nothing else, confirm that current methods and principles being used are in keeping with existing standards of care. Second, for less experienced dentists, it should assist with case selection, expand clinical vision, and provide many options for dealing with troublesome situations. With implant dentistry quickly becoming the standard of care, knowing how to extract a tooth to leave as much boney architecture as possible is essential. This course will walk you step by step through proven and effective ways to remove teeth while causing minimal trauma to the underlying bone. This lecture is designed for general dentists who want to expand their oral surgery experience and better understand and manage dento-alveolar surgical procedures. This course will offer you, the general practitioner, an opportunity to better handle your extraction cases, manage complications and know what to avoid. This course is designed for the novice and advanced clinician. All concepts and techniques can be applied the next day in your office. PNDC 2019 | Register at wsda.org/pndc

LECT URE S · F RI DAY, JUNE 2 1

Learning Objectives: • Know the minimally invasive tooth removal techniques and instrumentation • Perform pre-operative patient evaluation and assess difficult extractions • Apply tissue management and flap designs for various surgical procedures for optimal end result • Prescribe pain medications most commonly used for oral surgery

Alan Jeroff, DMD Dr. Jeroff graduated from the University of Manitoba Dental School in 1977. He completed a mini-residency in Oral Surgery at the University of the Pacific Arthur A. Dugoni School of Dentistry in San Francisco, California and was a clinical tutor at the University of Otago School of Dentistry in Dunedin, New Zealand. Alan is in full -time private practice, and is an Assistant Clinical Professor at the University of British Columbia Faculty of Dentistry.

Practice Management Planning Success: Before, During and After Transition

n Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 2 Credits* Make the most of practice profitability, value and transition. Discover comprehensive practice-integrated planning that might just get you where you want to go. Learning Objectives: • Managing your practice for profitability, quality of life, and value • Using your key performance indicators to improve outcome and simplify management • How to use assertive practice tax planning to enhance your long-term outcome *2 of 3 hours qualify for continuing education. The Dental Group will offer interested doctors a complimentary related topic webinar that qualifies for an additional hour of continuing education at a subsequent date.

Sam Martin, MBAtax, CFP, CPA Mr. Martin is a co-founder of the Dental Group Companies, which is dedicated to helping dentists make smart financial 30

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decisions. He is the director of Wealth Management and Advance Tax Planning Strategies.

indication of which systems and composite materials to utilize for specific cavity preparations. Evidenced-based step-by-step protocols for preparation, placement and finishing techniques to achieve precise margins, consistent contacts and eliminate post-operative sensitivity will be demonstrated with the Dental Microscope HD Video.

Preventive Dentistry Fundamentals of Air Polishing

nnn Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits

Learning Objectives:

Have you tried air polishing in the past and hated it? Are you a current user and wish to enhance the use of your air polisher? This course is both for new, previous and current users who want concise and clinical knowledge about the use of air polishers. Emphasis will be placed on the safety/efficacy of air polishers, indications for use and clinical instrumentation techniques to support the superiority and versatility of air polishers over traditional rubber cub polishing. Learning Objectives: • Discuss the indications for use of an air polisher • Discuss the various air polishing agents and their suggested use • Describe the proper clinical technique when using an air polisher

Cynthia Fong, RDH

• Describe the optimal adhesives and materials for specific cavity preparations • Utilize simplified protocols for preparation, placement and finishing of composite restorations • Achieve precise margins, consistent contacts and eliminate post operative sensitivity

Alan Atlas, DMD Dr. Alan Atlas maintains a full-time private practice dedicated to Esthetic and Comprehensive Restorative Dentistry located in Philadelphia, Pennsylvania, and serves as Clinical Professor in the Department of Endodontics and the Department of Preventive/Restorative Sciences at the University of Pennsylvania School of Dental Medicine.

Wellness You Can Prevent Cancer and Heart Disease

Ms. Fong is a dental hygienist and a graduate of Union College and Columbia University. She was previously on the faculty at the UMD-New Jersey Dental School; is a member of and has held several leadership positions with the American Dental Hygienists’ Association; the American Dental Education Association of Dental Schools; and the ADA National Board of Test Constructors in Dental Hygiene. She is also a test administrator for the Commission on Dental Competency Assessment.

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Restorative/Esthetics Good to Great: Mastering Adhesion and Posterior Composites

These same techniques support a healthy heart and can aid dentists to sustain a long and productive career helping people.

It is a little known fact that your immune system protects you from cancer literally thousands of times daily. Your immune system is diminished by the everyday stress of life, including practicing dentistry. However, dentists can learn habits that will support a healthy immune system by cultivating a positive state of mind.

Learning Objectives:

nn Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits There are key fundamental concepts that will determine the long-term favorable outcome of direct composite resin restorations. This interactive course, using a web-based audience response system, will provide a current scientific update of adhesive systems and direct esthetic materials with Audience Key: n Dentists

Friday, June 21 from 8:30 AM - 9:20 AM CE Credits: 1 Credit

• Learn how a positive state of mind supports a strong immune system and is far more powerful than a healthy diet and lifestyle in preventing cancer and heart disease • Learn how enhanced love, a positive inner dialogue, and positive beliefs are the basis for a healthy state of mind • Learn how to create the habits needed for a healthy state of mind

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Alan Yassin, DDS, MS, MSD

Born in Tacoma, Dr. Skarshaug attended UW, graduated in engineering, and worked for 2 years at Boeing. He then went to UW dental school and practiced general dentistry for 42 years. This included a private practice on Vashon Island, and later at Rainier Dental in Bonney Lake. Dr. Skarshaug has published books on personal empowerment and prevention of cancer and heart disease.

Dr. Yassin is dual trained dentist in both Periodontics and Oral & Maxillofacial Surgery. He received his master’s degree in OMFS in 2006 from Damascus Hospital, and his second master’s degree in Periodontics in 2017 from UW. He graduated dental school from the University of Aleppo in 2001. He practices periodontics, dental surgery and implants in Seattle, Bellingham and Tacoma. Dr. Yassin is an affiliate faculty member with the UW Department of Periodontics and Course Director of the Clinical Implantology Continuum of the WAGD.

Implants Atraumatic Extraction and Ridge Preservation Techniques

nn Friday, June 21 from 9:30 AM - 10:20 AM CE Credits: 1 Credit This lecture is designed for general dentists to gain confidence in decision making when performing extractions prior to delayed implant placement. It will establish the definition of the PSE Concept (Preserving, Safe, Extraction), thoroughly explain vital structures in the oral cavity, and discuss how to successfully evaluate the extraction complexity and the accompanied risk assessment. Discussion of the surgical and restorative dental implant treatment planning prior to extraction will be included. An introduction to the concepts of immediate implant placement and the Partial Extraction Therapy and Socket Shield Technique will be discussed. The lecture will include extensive review of surgical techniques and instruments to perform atraumatic extractions, clinically oriented discussion of the available ridge preservation techniques from both oral surgery and periodontal perspective and the decision making process of the best material available for bone grafts and the barrier membranes. Learning Objectives: • Participants will learn how to better diagnose, evaluate and treatment plan an extraction site prior to delayed implant placement • Establish a solid understanding of handling extraction instruments and performing a PRESERVING SAFE EXTRACTION “PSE”

Communication Conduct, Civility and Bullying: How to Create Positive Work Cultures (Repeat)

nnnnn Friday, June 21 from 1:00 PM - 3:00 PM CE Credits: 2 Credits An organization’s value is in its relationships with patients and employees. One of the toughest jobs a practice owner or manager faces is managing performance and conduct. Yet, failing to create a system that addresses interpersonal communication and conflict has disastrous consequences on profitability, team morale and engagement, and patient care. In this program, you will learn steps that create a positive culture and how to handle unacceptable behavior calmly, confidently, and expertly. Learning Objectives: • Learn verbal skills to communicate effectively with toxic and abrasive styles • Accurately differentiate between acceptable conflict and unacceptable behavior • Learn how to intervene calmly and confidently to effectively work through conflicts and find solutions

• Dentists will gain extensive knowledge of when and how to perform a ridge preservation procedure and the available materials Audience Key: n Dentists

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Sleep Apnea Sleep Apnea: Wake Up to the Problem (Repeat)

L EC T URES · F RIDAY, JUN E 2 1

Thomas Skarshaug, DDS

nnnn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Did you know that dentists play a key role in treating sleep apnea? Left untreated, sleep apnea can cause high blood pressure, stroke, heart conditions and diabetes. Did you know there are hundreds of undiagnosed patients in your practice suffering from sleep apnea? Dentists have a unique opportunity to detect and treat this debilitating condition in patients who may never have sought help. This interactive course is designed to educate you on dental sleep medicine and how you can improve your patients’ overall health and quality of life while building your practice. This half-day course is based on real-life day-to-day practice and implemented techniques that have led to successful results with OSA therapy. Go beyond just the science and learn practical implementation. Attention is given to the four steps to successful implementation – Awareness, Diagnosis, Financials, Treatment. Learning Objectives: • Learn how dentists are in a unique position to screen for untreated sleep apnea • Learn how to get the team involved in screening and treatment of patients • Learn treatment options in addition to oral appliances.

Erin Elliott, DDS Dr. Erin Elliott grew up in Southern California but went away to a small NAIA school in Western New York where she played collegiate soccer and graduated summa cum laude from Houghton College. After graduating Creighton Dental School in 2003, she settled in North Idaho to begin her general dentistry career. She has a special interest in DentalSleep Medicine and lectures all over the country about it.

Ergonomics Enhancing Your Career Through Ergonomics: Preventive Medicine for Your Life

nnnnn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Women suffer higher rates of work-related musculoskeletal disorders. Because our jobs are so physically demanding in dentistry, we are seeing a higher rate in back, neck and shoulder issues. This course talks about the common PNDC 2019 | Register at wsda.org/pndc

32 Â· Register online today - www.wsda.org/pndc

11. Sectionals, Rings and Matrix bands for perfect, predictable contacts every time

• Delineate the differences between the soft tissue attachment to teeth and implant surfaces

12. Whitening systems that work

Learning Objectives:

13. Oral cancer prevention: Dentists can save lives!

• Recognize the procedures recommended for an implant hygiene visits

• Identify the common problems physically we face daily

14. Patient communication: High-tech and really cool!

Gregory Oxford, DDS, MS, PhD

• Discuss ways to take better care of ourselves and why

15. Intra- and extra-oral cameras going digital: Simple & easy!

Dr. Oxford is a board-certified periodontist, implant and dental surgeon. An expert in periodontology of national and international acclaim, he earned his dental degree from Emory University, surgical residency in Maryland and PhD in Molecular Biology at the University of Florida College of Medicine. A previous Grad Perio Program Director at UF he maintains a courtesy clinical professorship and is in practice with his wife Dr. Isabell Oxford, a restoring dentist in St. Augustine, FL.

• Learn better techniques for posture and positioning

Tija Hunter, CDA, EFDA, CDIA, CDSO, MADAA

16. Loupes, instruments, equipment potpourri

Learning Objectives:

Dental Materials I Have It—You Want It! Current Materials and Techniques for Clinical Practice (Continued)

nnn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Learn about real dentistry for real people by a real dentist! Dr. Glazer will present a potpourri of the materials and techniques that he uses to make the day more productive, easier and fun! The entire dental team will benefit from learning together about the latest products and how they will benefit your patients. Topics may include: 1. Anesthesia: Giving an “ouchless” injection 2. Curing lights: To light up your life (dental) 3. Desensitiztion & Adhesives: A sticky subject made simple 4. Composites for esthetic fillings, not just white ones 5. Impression materials: It’s true, first impressions are important 6. Provisional materials: Provisionals should look great 7. Burs: So many and so little time 8. Lasers: Simple, easy and quick with great results 9. Cements: That which holds the relationship together 10. Reducing sensitivity with topical paste application and Fluoride varnishes Audience Key: n Dentists

• To learn the different types of restorative materials in various product categories • To learn what is faster, easier and better • To understand how to utilize many of the newer bioactive materials

Howard Glazer, DDS

Implants Periodontal Maintenance of Dental Implants

nn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits The increase in dental implant therapy has been exponential in the last twenty years, however, our knowledge on how to maintain the health of the fixtures has not kept pace. This program will define the components of an implant system, review an assortment of implant systems, and explore some of the most accepted methods of patient and professional maintenance. Recommendations of oral hygiene measures will be given. Additionally, this course will review the parameters of health between natural teeth and implant fixtures and discuss state-of-the-art monitoring techniques to help ensure maintenance of health of the dental implant. Learning Objectives: • Recognize the components of dental implant systems

n Hygienists n EFDA/Dental Assistants n Lab Tech n Front Office

L EC T URES · F RIDAY, JUN E 2 1

problems we face ergonomically, and changes we can make to correct these issues. As women, we tend to take care of everyone but ourselves, let’s discuss ways we can fix that!

Hygiene Marijuana: What Providers Need to Know (Repeat)

nn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits This course will provide an overview of the endocannabinoid system, marijuana’s pharmacological effects on the body, medicinal and recreational applications, and dental treatment considerations. Legal and social issues surrounding marijuana will be discussed along with identifying the effects of marijuana, and how to open and have a conversation with your patients. Learning Objectives: • Describe the endocannabinoid system and the varying effects marijuana has on the body • Describe and discuss various modes of marijuana administration, medicinal and recreational marijuana use • Evaluate and converse with the patient who is using marijuana to determine impacts on oral health, treatment considerations and modifications in a way that is conducive to creating a positive provider/patient relationship

LECT URE S · F RI DAY, JUNE 2 1

of Dental Hygiene and she is a contributing author for Esther Wilkins’ Comprehensive Practice of the Dental Hygienist 12th and soon to be 13th editions chapter on Infectious Diseases. Kate is also President of the Massachusetts Dental Hygienists’ Association.

Medical Emergencies Preparing Your Office for Medical Emergencies

nnnnn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Medical emergencies in the dental office can happen to any number of people—the dentist, the patient, a member of the support staff, or even a person who is accompanying a patient. This course will discuss important ways to best prepare your office to handle any emergency. We will give you tools to successfully manage various emergencies that are common in the dental office, including the use of a groundbreaking new application available through the Anesthesia Research Foundation of the American Dental Society of Anesthesiology. Dr. Andrea Fonner was the co-developer of this important manual and application that will improve patient safety and save lives. Learning Objectives: • Learn valuable ways to improve your response to any medical emergency in the dental office • Review the updates to the Washington Administrative Code (WAC) • Introduce the use of a cognitive aid to handle any medical emergency in a dental office

Andrea Fonner, DDS Board of Directors & Diplomate, American Dental Board of Anesthesiology Board of Directors, American Dental Society of Anesthesiology President & Co-founder, Washington State Society of Mobile Dental Anesthesia President & Delegate, Washington State American Dental Society of Anesthesiology Faculty & Clinical Instructor, Parenteral Moderate Sedation, Oregon Academy of General Dentistry Co-Director, High Fidelity Human Simulation, American Dental Society of Anesthesiology

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Leadership Nobody Told Me That! Management Issues Everyone is Afraid to Talk About

Whether you prescribe as a health care provider or not, you are already involved.

nn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Do you ever wish someone would have just told you about that strange rule or regulation? Or that human resources decisions are so complicated? Often, we manage by our very strong intuition but still make mistakes. Let’s discuss how to protect ourselves by staying ahead of the game. We’ll use lessons and examples from each other to make us all stronger business leaders!

Prescribers can no longer rely on opioids as their go-to in pain management plans. This session will share several prescribing guidelines developed by the five health commissions involved in opioid prescribing and will cover the major components of the new opioid prescribing rules. Participants will have some fun with case problem solving and will also discuss recent WA State legislation that has mandated expansion of opioid treatment programs.. Learning Objectives: • Connect the current opioid crisis, nationally and in Washington State, with legislative and policy initiatives to ensure appropriate pain care while curbing excessive prescribing practices that lead to misuse, abuse, addiction and overdose

Learning Objectives: • Discuss what you wish you’d known about employee management

• Define the major components of the new opioid prescribing rules and their intended effects on prescribing practices

• Learn to recover from managerial blunders (gracefully!) • Help your team avoid common pitfalls in patient management

• Find where the rules and additional education and outreach resources are available

Teresa Duncan, MS

• Review several opioid prescribing guidelines including the Bree Collaborative Dental Guideline on Prescribing Opioids for Acute Pain Management (2017, WA state)

Teresa is an international speaker who focuses on revenue & management issues. She is the author of Moving Your Patients to Yes: Easy Insurance Conversations and has contributed to several ADA publications including the annual CDT Companion Guides. Memberships include the National Speakers Association and the National Association of Dental Plans. Her podcast “Nobody Told Me That!” provides regular coding and management updates. She holds a Master’s Degree in Healthcare Management.

Opioids Opioid Prescribing Rules: How and Why to Comply

n Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Opioids have traditionally held a central place in dental pain management in the United States. Historic training, practices and philosophies have encouraged opioid use, and the U.S. has become the top consumer of opioids in the world. However, our world has changed, and prescribers can no longer be unconcerned with their routine prescribing. Opioid use, misuse, abuse and overdoses have increased. Communities and national and local governments have engaged this issue. Audience Key: n Dentists

• Explore risks, benefits and contraindications of using NSAID/acetaminophen • Identify several screening tools that help identify substance use disorder • Become familiar with making referrals for assessment and ongoing care of patients and families with substance abuse disorder

Rolf Christensen, DDS Theresa Madden, DDS, PhD Washington State Department of Health

Finance Financial Strategies for Newer Dentists

n Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits This lecture will focus on early career pre-ownership for dentists. It will also cover understanding dental practice cash flow and value.

n Hygienists n EFDA/Dental Assistants n Lab Tech n Front Office

• Managing finances and debts prior to practice ownership • Understanding dental practice cash flow, value and your income • Proactive steps to a successful practice and career

Sam Martin, MBAtax, CFP, CPA Mr. Martin is a co-founder of the Dental Group Companies, which is dedicated to helping dentists make smart financial decisions. He is the director of Wealth Management and Advance Tax Planning Strategies.

Communication Communication Solutions: Attitudes, Breakdowns & Conflict Resolutions

FRIDAY WORKSHOPS BLS BLS for Healthcare Providers: A Hands-On Workshop

nnn Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits Fee: $95 The Basic Life Support for Healthcare Providers workshop covers core material such as adult CPR (including two-rescuer scenarios and use of the bag mask), foreign-body airway obstruction, and automated external defibrillation (AED). Learning Objectives:

nnnnn

Learning Objectives: • Learn verbal skills to communicate positively and effectively with difficult and different personalities • How to determine behaviors that inspire a culture of trust, respect, appreciation and celebration • Discover methods that turn attitudes from toxic to tremendous and address and resolve conflict

Audience Key: n Dentists

• Participants will receive their CPR certification course completion card (cards expire every two years)

Art Cole Mr. Cole is a firefighter and paramedic from Woodinville, Wash. He has more than 25 years of experience and is a nationally recognized speaker/instructor. He will bring a team of local firefighters and paramedics with him to teach this workshop.

Periodontics Extraction and Guided Bone Regeneration: A Hands-On Workshop

n Friday, June 21 from 7:30 AM - 10:30 AM CE Credits: 3 Credits Fee: $350 This course is combination of instruction, demonstration, and hands on (pig-jaw) workshop. Participants will near the principles of extraction and guided bone regeneration/bone graft surgery for private practice. Indications, considerations, and surgical principles will be addressed. Learning Objectives: • Participants will learn principles of patient evaluation, clinical, and diagnostic considerations • Participants will learn surgical and anatomic principles • Participants will be able to practice and develop hands-on skills to become proficient in performing surgery

n Hygienists n EFDA/Dental Assistants n Lab Tech n Front Office

BLS BLS for Healthcare Providers: A Hands-On Workshop (Repeat)

WORKSHOP S · FRIDAY, J UNE 21

Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Communication is responsible for many things, and improving your communication techniques can result in a high-performing team and patient relationships. Judy Kay will teach you how to elevate your communication, inspire open communication, prevent breakdowns, resolve conflict, and build trust and respect in your practice. Transform toxic attitudes to tremendous, and ultimately create a positive environment where every team member and patient look forward to coming into the office.

L EC T URES · F RIDAY, JUN E 2 1

Learning Objectives:

nnn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Fee: $95 The Basic Life Support for Healthcare Providers workshop covers core material such as adult CPR (including two-rescuer scenarios and use of the bag mask), foreign-body airway obstruction, and automated external defibrillation (AED). Learning Objectives: • Participants will receive their CPR certification course completion card (cards expire every two years)

PNDC 2019 | Register at wsda.org/pndc

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DG Transitions LLC

PNDC 2019 | Register at wsda.org/pndc

Dental Wealth Advisors LLC

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nn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Fee: $350 This workshop is tailored for novice and experienced general dentists. You will learn, via exercises on acrylic and extracted teeth, how to locate and negotiate canals (including curved & cal’d) and instrument and obturate more efficiently and safely. Practical tips and tricks will be discussed. Learning Objectives: • Practice the essentials in stainless steel and NiTi file handling and canal preparation • Learn to locate and negotiate calcified and curved canals (including MB2) using new NiTi files • Learn how to obturate the instrumented teeth in 3D, predictably and efficiently

Oral Surgery Oral Surgery Including Basic Socket Grafting, Socket Preservation and Suturing for GPs: A Hands-On Workshop

nn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Fee: $485 Would you like to learn techniques to decrease stress and increase your confidence? Would you like to know which cases to perform yourself and which to refer? Would you like to know how to get out of difficult situations? This course is intended for general practitioners who have shied away from performing surgical procedures due to previous difficulties or fears, but also for those who enjoy surgery but find that they need to strengthen their skills. Audience Key: n Dentists

It does NOT cover major maxillo-facial surgery procedures but, rather, focuses on everyday oral surgery faced by general practitioners. By discussing the importance of atraumatic surgical techniques, the use of bone grafts, resorbable membranes, etc., this intensive course will clear up misconceptions and alleviate fears that you may have. All that is necessary is your physical presence and a desire to expand your knowledge in Oral Surgery. I encourage dialogue and hope that you can pick up some “tricks” along the way. Learning Objectives: • Learn how to complete a surgical tooth extraction with minimal or no bone removal • Learn the techniques of socket grafting and socket preservation • Learn different suturing techniques

Alan Jeroff, DMD Dr. Alan Jeroff is based in Vancouver, BC. He graduated from the University of Manitoba Dental School in 1977, completed a mini-residency in Oral Surgery at the University of the Pacific Arthur A. Dugoni School of Dentistry in San Francisco, CA, and was a clinical tutor at the University of Otago School of Dentistry in Dunedin, New Zealand.

Periodontics Safe and Easy Ultrasonic Debridement: A Hands-On Workshop

nn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Fee: $225 When using ultrasonic devices for periodontal debridement, clinicians need to know what to use, why to use it and how to use it—all without compromising the safety of the patient. This workshop will provide detailed information to address the uncertainty of those issues. The “what” will concentrate on distinguishing between the various types of ultrasonic technologies and ultrasonic inserts; the “why” will discuss the changes that have occurred in the treatment of periodontal disease including patient indications and contraindications; and the “how” will be the primary focus of the workshop in which the participant will understand the principles of ultrasonic instrumentation and have the opportunity to apply several differently-designed inserts in order to gain the confidence in their clinical skills. At the completion of this

n Hygienists n EFDA/Dental Assistants n Lab Tech n Front Office

workshop participants will be able to immediately incorporate the proper use of ultrasonic devices in clinical practice.

WO RKS H OP S · F RIDAY, JUN E 2 1

Endodontics Endo for GPs: Better and Faster Instrumentation and Obturations – A Hands-On Workshop

Learning Objectives: • Describe the changes in the treatment of periodontal disease and its impact on the use of ultrasonics • Discuss the fundamentals of ultrasonics including patient considerations • Demonstrate the proper adaptation of a variety of ultrasonic inserts for the purpose of complete periodontal debridement

Cynthia Fong, RDH Ms. Fong is a dental hygienist and a graduate of Union College and Columbia University. She was previously on the faculty at the UMD-New Jersey Dental School; is a member of and has held several leadership positions with the American Dental Hygienists’ Association; the American Dental Education Association of Dental Schools; and the ADA National Board of Test Constructors in Dental Hygiene. She is also a test administrator for the Commission on Dental Competency Assessment.

Restorative/Esthetics Good to Great: Mastering Posterior Composites – A Hands-On Workshop

nn Friday, June 21 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Fee: $350 Utilizing the Dental Microscope and HD video projection, this hands-on workshop will provide techniques for successful direct posterior Class I and II composite resins and Class V restorations based on the scientific evidence provided in the lecture. Emphasis will be on techniques to eliminate postoperative sensitivity, marginal discoloration and deterioration, all of which are predictors of early failure of adhesive restorations. Learning Objectives: • Describe and demonstrate the restoration of class 1, 2 and 5 direct composites with different materials, and placement techniques utilized and compared • Describe step by step preparation techniques with specific diamonds and rationale for perfect finish lines for composite restorations PNDC 2019 | Register at wsda.org/pndc

WORKS H OP S · F RI DAY, JUNE 2 1

• Demonstrate how to get precise and consistent contacts and finishing and polishing techniques to preserve tooth structure and restoration integrity Alan Atlas, DMD Dr. Alan Atlas maintains a full-time private practice dedicated to Esthetic and Comprehensive Restorative Dentistry located in Philadelphia, Pennsylvania, and serves as Clinical Professor in the Department of Endodontics and the Department of Preventive/Restorative Sciences at the University of Pennsylvania School of Dental Medicine.

SATURDAY LECTURES Geriatics Oral Health Care and Treatment Strategies for Older Adults

nn Saturday, June 22 from 8:30 AM - 11:30 AM CE Credits: 3 Credits

LEC TURE S · SATU RDAY, J UNE 22

Americans are living longer with more teeth and are having more oral complications than ever. Dr. Oxford will discuss the physiologic changes in the aging dentition and common oral and dental diseases in this older population. He will then discuss the relationship between periodontal disease and systemic diseases and discuss the future management strategies of oral disease in the elder patient. Learning Objectives: • Recognize physiologic changes in the dentition of the elderly patient • Be able to discuss oral and dental diseases in this population • Suggest management strategies of oral disease in the elder

Gregory Oxford, DDS, MS, PhD Dr. Oxford is a board-certified periodontist, implant and dental surgeon. An expert in periodontology of national and international acclaim, he earned his dental degree from Emory University, surgical residency in Maryland and PhD in Molecular Biology at the University of Florida College of Medicine. A previous Grad Perio Program Director at UF he maintains a courtesy clinical professorship and is in practice with his wife Dr. Isabell Oxford, a restoring dentist in St. Augustine, FL. 38

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Implants Evidence-Based Update for Dental Implant Success

Pharmacology Money Makes the World Go Round, But Drugs Can Make it Spin! Understanding Drug Interactions in Dental Practice

nnnnn

Saturday, June 22 from 8:30 AM - 11:30 AM CE Credits: 3 Credits As dental implants have become a standard of care for tooth replacement, all dental professionals are faced with patients seeking implant treatment, which then require a lifetime of implant maintenance. In addition, the increased prevalence of peri-implant disease is receiving recent attention showing it is difficult to manage. This course will provide the latest evidence-based information on patient assessment for successful implant treatment. The program will present the updates on the definition and etiology of peri-implantitis from the American Academy of Periodontology’s 2018 consensus meeting, along with criteria for diagnosis and treatment of peri-implant diseases with an emphasis on a team/interdisciplinary approach to treatment. Dr. Daubert will present research findings on risk factors for peri-implant disease and the lastest information on titanium material properties and peri-implant biofilm. She will describe preventive measures to incorporate into the implant treatment plan prior to implant, during the healing phase, and post-restoration. She will provide recent data on restorative design and maintenance protocols. In addition, the program will review innovative therapeutic protocols for disease prevention and treatment and recent advancements in implant cleaning instruments and chemotherapeutics.

Saturday, June 22 from 8:30 AM - 12:00 PM CE Credits: 3.5 Credits

• Understand criteria to improve the chance for successful implant treatment

Did you know that more than 20% of hospital admissions are due to adverse drug reactions? Dentists prescribe less than 10% of all available drugs, but your patients may be taking others from the 90% with which you are not familiar. Since polypharmacy is the norm, especially in the over 65-year-old population, this course should be considered essential to every practice setting today. Do you have patients who are already on one prescription medication before they come to your office? How about four prescription medications? Did you know that the likelihood of a drug interaction in a patient on five medications is greater than 50%? What if you are the prescriber who writes that fifth prescription? With so many new medications, herbal products, over-the-counter drugs, and supplements available on the market, how can you be confident that the prescription you write is compatible with what your patient is currently taking? This interactive program looks at some of the more common drugs and drug interactions and their management with a particular focus on the dental realm. Case studies will augment the delivery of key points and a problem-based learning approach is encouraged so that each participant’s questions are addressed. The program will conclude with a discussion of references and demonstration of some available databases. After all, when an adverse drug reaction occurs due to a drug interaction, who is more at risk—you or your patient?

• Define peri-implantitis and diagnostic criteria

Learning Objectives:

• Formulate an assessment and maintenance strategy for all phases of implant treatment

Diane Daubert, RDH, MS, PhD Diane Daubert is a faculty member at the University of Washington, where she is an investigator in the Clinical and Periodontal Research lab. She completed a master’s degree and PhD at the University of Washington. Diane plays a vital role in pre-doctoral periodontal education along with mentoring students in their research. Her research interests include peri-implantitis along with research on air polishing. She has numerous publications, and lectures both nationally and internationally. Audience Key: n Dentists

• Describe the potential for drug-drug interactions and articulate strategies to avoid or manage them • Recognize reputable databases and references and how to utilize these tools to evaluate drug therapies and herbal interactions

n Hygienists n EFDA/Dental Assistants n Lab Tech n Front Office

Periodontics Appropriate Chemotherapeutics for the Advanced Periodontal Patient

Saturday, June 22 from 1:00 PM - 4:00 PM CE Credits: 3 Credits

This interactive course, using a web-based audience response system, will demonstrate concise step-by-step treatment planning guidelines that fulfill esthetic demands and integrates current adhesive restorative materials with digital technology as well as conventional clinical protocols. Procedures and techniques for esthetic and functional success with high strength ceramics and CAD/CAM technology will be reviewed and demonstrated with the Dental Microscope HD Video, based on the most current scientific evidence, to assess what factors most influence clinical outcomes for ceramic crowns, bridges, inlays, onlays and veneers.

Classification of diseases give the practitioner a framework to help diagnose and treat disease appropriately. The 2017 World Workshop on the Classification of Periodontal and Peri-implant Diseases and Conditions was published in 2018, providing a comprehensive update to the 1999 Classifications. This course will provide a synopsis of the updates and the evidence that led to the changes. The course will address methods of biofilm removal, the cornerstone of periodontal therapy, with an emphasis on application of air polishing technology and techniques. Dr. Daubert has done clinical research on biofilm removal comparing subgingival air polishing to other methods of biofilm removal. She has also participated in a consensus conference to provide guidelines for dental professionals on the use of air polishing. She will present both clinical recommendations and evidence to support the recommendations.

Not all patients that need or require surgical periodontal care are candidates for this form of therapy. A variety of factors preclude them from receiving or pursuing surgery to correct their problems. This population of patients may benefit from a variety of chemotherapeutic pharmacologic agents currently available to affect host modulation and address their disease. This program will explore the rationale and appropriate usage of pharmacologic agents used as adjuncts to traditional modes of periodontal therapy as well as DNA culturing to assist your selection of medications.

Learning Objectives:

Restorative/Esthetics Ceramics A to Z: Adhesion to Zirconia

nnn Saturday, June 22 from 8:30 AM - 11:30 AM CE Credits: 3 Credits

• Demonstrate clinical protocols for anterior and posterior ceramic based restorations from treatment planning to cementation • Demonstrate how precise preparation can improve scanning and milling procedures as well as for outcomes with conventional impressions • Utilize simple and predictable smile design methods for proper treatment planning of esthetic anterior restorations including veneers and full mouth reconstruction

Audience Key: n Dentists

• Describe the 2018 updates to definitions of periodontal disease • Recognize applications for use of air polishing • Compare and contrast air polishing devices and powders for specific patient conditions

n Hygienists n EFDA/Dental Assistants n Lab Tech n Front Office

L EC T URES · SAT URDAY, JUN E 2 2

Periodontics Updates on Periodontal Disease and Biofilm Removal Using Air Polishing

and UBC. He has a special interest in dental pharmacology and has lectured internationally to both dental and medical practitioners. He has spent the last 20 years focusing on dental pharmacology and dental therapeutics, and is a leader in the field.

Learning Objectives: • Recognize the etiology of periodontal disease • Recognize the patients that can most benefit from adjunctive pharmacotherapeutic medications • Understand the methods to determine which medications may be most advantageous for their patients

Pharmacology Oh the Pus! Oh the Pain! Appropriate Antibiotic and Analgesic Prescribing

nnnnn Saturday, June 22 from 1:00 PM - 4:30 PM CE Credits: 3.5 Credits Wouldn’t it be nice to go to a continuing education program that gives you the tools to be more successful starting on Monday morning? Wouldn’t it be great to be known as the dentist who offers excellent pain-free, post-operative care PNDC 2019 | Register at wsda.org/pndc

40 PNDC 2019 | Register at wsda.org/pndc

Learning Objectives: • Describe the different types of antibiotics available and how to match the right drug to the right bug

• Understand the perfect analgesic recipe to keep (almost) all of your patients out of pain – first time, every time

Mark Donaldson, BSP, ACPR, PHARMD, FASHP, FACHE Dr. Mark Donaldson graduated from the University of British Columbia and has Doctorate degree from the UW. He has practiced at many healthcare organizations and is on faculty at the University of Montana, the Oregon Health & Sciences University and UBC. He has a special interest in dental pharmacology and has lectured internationally to both dental and medical practitioners. He has spent the last 20 years focusing on dental pharmacology and dental therapeutics and is a leader in the field.

Audience Key: n Dentists

nnnnn Saturday, June 22 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Suicide is among the most pressing public health issues of our time. Scientific American recently called the U.S. suicide rate “nothing short of an epidemic,” with one life lost every 11.7 minutes. Washington’s suicide rate is 11 percent higher than the national average, with almost 1,300 suicide deaths in 2017, twice the number of lives lost to opioid overdose and also to traffic fatalities in the same year. Dental professionals are at higher risk for suicide, and often see patients that may be at risk. This three-hour training has been prepared with the dental professional in mind to help increase awareness of and confidence to help prevent suicide. This has been approved by the Washington State Department of Health, and meets the state’s requirement to take a three-hour suicide awareness course required for all health care professionals including dentists. Learning Objectives: • Explain suicide’s impact in communties • Demonstrate how a dentist can help prevent suicide • Apply Learn suicide prevention skills professionally and personally

Jennifer Stuber, PhD Dr. Stuber co-founded Forefront Suicide Prevention in 2013, a center of excellence at the University of Washington, focused on reducing suicide by empowering individuals and communities to take sustainable action, championing systemic change and restoring hope. Stuber has partnered to develop customized, sustainable suicide prevention training that to date has reached over 50,000 professionals and community members.

n Hygienists n EFDA/Dental Assistants n Lab Tech n Front Office

SATURDAY WORKSHOP Restorative/Esthetics Good to Great: Mastering Posterior Composites - A Hands-On Workshop (Repeat)

nn Saturday, June 22 from 1:00 PM - 4:00 PM CE Credits: 3 Credits Fee: $350 Utilizing the Dental Microscope and HD video projection, this hands-on workshop will provide techniques for successful direct posterior Class I and II composite resins and Class V restorations based on the scientific evidence provided in the lecture. Emphasis will be on techniques to eliminate postoperative sensitivity, marginal discoloration and deterioration, all of which are predictors of early failure of adhesive restorations. Learning Objectives: • Describe and demonstrate the restoration of class 1, 2 and 5 direct composites with different materials, and placement techniques utilized and compared

WORKSHOP · SATU RDAY, J UNE 22

• Discuss the pathophysiology of pain as it relates to dentistry

Suicide Prevention Suicide Awareness and Referral for Dental Professionals

L EC T URES · SAT URDAY, JUN E 2 2

without the use of narcotics? Wouldn’t you like to be more confident in all of your prescription writing, knowing that you are on the cutting edge, that you are evidence-based and that you are guideline-driven? This is that program. In 2010, enough opioids were sold to medicate each American adult at a dose of 5mg of hydrocodone every four hours for one month. You do not want to be part of this problem. Remember the Spiderman Principle that, “with great power there must also come – great responsibility.” And what about all of those new antibiotics you keep hearing about? Are they really the latest and greatest? Are there really new guidelines when it comes to antibiotic prophylaxis? This interactive program looks at the appropriate prescribing of analgesics and antibiotics with a particular focus on the dental realm. Case studies will augment the delivery of key points and a problem-based learning approach is encouraged so that each participant’s questions are addressed.

• Describe step by step preparation techniques with specific diamonds and rationale for perfect finish lines for composite restorations • Demonstrate how to get precise and consistent contacts and finishing and polishing techniques to preserve tooth structure and restoration integrity

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TA BL E C L I NI C S

TABLE CLINICS JBLM Table Clinics

Post-graduate residents in the Joint Base Lewis-McChord (JBLM) Advanced Education in General Dentistry program will present table clinics on Thursday, June 20 from 11:30 AM1:00 PM outside of the Exhibit Hall.

Dr. Paul Chung Endocrown Case Selection, Technique, and Materials

The traditional treatment modality for restoring endodontically treated molars with extensive coronal structural loss has been post, core, and crown for decades. Advances in adhesive dentistry and CADCAM technology has made the endocrown an effective alternative in restoring compromised teeth. We will discuss case selection, analyze different techniques in preparation and fabrication, and compare restorative materials and adhesives.

Dr. Ross Emerick Tooth-Implant Fixed Partial Denture: Is There Any Indication?

Tooth-Implant Fixed Partial (TIFP) Dentures are rarely considered as a viable treatment option in restoring function in the partially edentulous. Is there any clinical presentation where this should be considered, or even favored? Depending on patient preferences and the clinical situation, the answer may be yes. This table clinic will discuss what is necessary to make this restoration a success: (1) tooth selection and span of FPD, (2) implant placement, (3) rigidity of tooth to implant connection, (4) cement selection and FPD retention, and (5) framework and veneering.

Dr. William Frei Biologic Shaping: A Conservative and Predictable Alternative to Traditional Crown Lengthening

In order to ensure complete caries removal and maintain appropriate biologic width, dental practitioners must often employ a crown lengthening technique which requires the removal of tooth-supporting bone. Often times, the teeth involved are periodontally compromised or contain anatomical irregularities, resulting in further periodontal instability and a fading prognosis. This table clinic will present a more conservative and predictable alternative 42

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to traditional crown lengthening- Biologic Shaping. This technique involves a circumferential removal of all root surface irregularities as well as existing cementoenamel junctions (CEJs) and existing margins. Minor osseous contouring is involved when indicated to improve bony architecture. The result is perfectly contoured and smooth root surfaces and a re-establishment of supragingival and easily cleansable margins.

Dr. Patrick Huebner The Etiology, Diagnosis, and Multidisciplinary Management of Adolescent Impacted Maxillary Canines

Maxillary canines are the most commonly impacted teeth after third molars and occur in approximately 2% of individuals. They can occur labially as well as palatally and are found twice as common in females. While treatment of impacted maxillary canines remains a challenge to clinicians today, it is important to diagnose and intervene early to refrain from more complex treatment in the permanent dentition. This table clinic will discuss the etiology and diagnosis of maxillary impacted canines, as well as surgical and orthodontic treatment options. The goal is to provide the general dentist with the necessary understanding to develop an optimal treatment plan when such a patient presents for their care.

Dr. Andrew Kary A Clinical Algorithm for Diagnosis of Orofacial Pain

When a patient presents to the dental clinic in pain, the dentist needs to manage the problem urgently. Fortunately, in most of the cases that we encounter, orofacial pain is readily diagnosed and treated. However, sometimes the etiology is unclear and the underlying condition is refractory to our attempts at empiric therapy. In such cases an appropriate course of treatment can be selected by applying a systematic approach to history and physical examination. This table clinic provides a clinical algorithm for differential diagnosis of orofacial pain.

Dr. Carsen McDaniel The Socket Shield Technique: A Proposed Defense Against Alveolar Ridge Resorption Post extraction maintenance of alveolar bone height and width is a major concern when replacing anterior teeth.

Research shows that 1 year after extraction, alveolar bone is reduced by about 4 mm in the vertical dimension and 3.6 mm in the horizontal dimension. Such alveolar ridge reduction compromises the esthetic outcome of either fixed dental prosthesisâ&#x20AC;&#x2122; or single tooth implant restorations. This table clinic presents the socket shield technique; one option for preserving alveolar ridge dimensions following the extraction of anterior teeth. This technique leaves a residual â&#x20AC;&#x153;shieldâ&#x20AC;? of buccal tooth structure within the extraction socket which maintains ridge dimension at the site of an FDP pontic or single tooth implant. Biological rationale, surgical technique, clinical results and case presentation of the socket shielding technique will all be discussed.

Dr. Ethan Tindall Periodontal Accelerated Osteogenic Orthodontics for the Partially Impacted Canine Periodontal Accelerated Osteogenic Orthodontics (PAOO) is defined as a clinical procedure that combines selective alveolar corticotomy, particulate bone grafting, and the application of orthodontic forces. This more recent surgical orthodontic technique was introduced by Wilcko et al. and involves a pattern of bone healing known as regional acceleratory phenomenon (RAP) to shorten treatment time, increase alveolar bone width, and increase post treatment stability. This table clinic focuses on how PAOO can specifically be used to help the movement of ankylosed canines into a more ideal position.

Dr. Jacob Woodward Computer Guided Implant Surgery

Implant placement and positioning is critical for a long lasting, functional implant. Proper planning with computer assistance can help the Dentist to ideally place implants around adjacent teeth and vital structures in addition to optimizing the final restoration. This table clinic will review the importance of proper implant placement and positioning. It will also review the different methods for using computer aided design for making a surgical guide for implant placement. Finally, it will look at the benefits and drawbacks of using computer assisted guides.

LO C AT I O N A N D H OT E L Visit Bellevue Washington photo courtesy of Tavern Hall

Visit Bellevue Washington photo courtesy of Colin Walker, City of Bellevue

LOCATION AND HOTEL

PNDC 2019: Hyatt Regency Bellevue and Meydenbauer Center Limit your morning commute to nothing more than an elevator ride by booking your stay at the Hyatt Regency Bellevue! Along with hosting many of the conferenceâ&#x20AC;&#x2122;s lectures and workshops, the Hyatt is centrally located in downtown Bellevue within walking distance of great dining, shopping, and entertainment. Discounted room rates available! Book Online: wsda.org/pndc Book by Phone: Call (888) 421-1442 and reference the Pacific Northwest Dental Conference

Visit Bellevue Washington photo courtesy of Hyatt Regency Bellevue

PNDC 2019 | Register at wsda.org/pndc

E XH I BI T H A L L

EXHIBIT HALL Meydenbauer Center

Visit the PNDC Exhibit Hall on Thursday and Friday at the Meydenbauer Center

to explore over 150 companies! Whether you’re in the market for new equipment or you’re looking for a trusted insurance, banking or other business partner, there’s something for everyone in the Exhibit Hall. Visit wsda.org/pndc for a current list of exhibitors.

HOURS

Thursday, June 20: 10:00 AM-7:30 PM Friday, June 21: 8:00 AM-2:00 PM

PNDC HAPPY HOUR Thursday, June 20 5:00-7:30 PM

Join us for Happy Hour in the PNDC Exhibit Hall once you’re finished with courses on Thursday night. Complimentary drinks and appetizers provided! Sponsored by OMNI Practice Group 44

PNDC 2019 | Register at wsda.org/pndc

CO NC URRE N T ME E T IN G S

CONCURRENT MEETINGS THURSDAY, JUNE 20 Christian Dental Fellowship 7:00-8:00 AM Hyatt Regency Bellevue, Maple RSVP to Shelley Wilson at (206) 524-8777, or via email: office@gordonsakodds.com

Alliance of the WSDA 9:00 AM-3:00 PM Hyatt Regency Bellevue, Cottonwood

International College of Dentists, Washington Section

Annual Luncheon Meeting 12:00-1:30 PM Maggiano’s Little Italy; located in Lincoln Square. RSVP to Dr. Mary Smith at (509) 325-0233, via text at 509-999-6780 or email: mksmith327@gmail.com

Friends of Bill W. 4:30-5:30 PM Hyatt Regency Bellevue, Cottonwood

Pierre Fauchard Academy, Washington Section

PREMIER BUILDERS DENTAL FACILITIES

Annual Dinner Meeting

Constantine Builders has built its business foundation on the ability to establish relationships

6:00-8:00 PM

based on trust, dependability, quality craftsmanship and integrity. We always put the client’s

Hyatt Regency Bellevue, Cedar Ballroom RSVP to Dr. CR Anderegg at perio@cranderegg.com

needs first with the firm belief that the best source for future business is satisfied clients.

FRIDAY, JUNE 21 Washington State Dental Laboratory Association Board Meeting 1:00-5:30 PM Meydenbauer Center, Room 302 Contact Amy Bean Napier, Executive Director, for information at (800) 652-2212 or via email: wsdla@executiveoffice.org

American College of Dentists, Washington Section Annual Dinner Meeting 5:30-9:30 PM McCormick & Schmick’s RSVP to Dr. Dat Giap via email at: dgiapdmd@gmail.com

C O N S TA N T I N E B U I L D E R S . C O M

PNDC 2019 | Register at wsda.org/pndc

I N FO RMAT I O N

INFORMATION REGISTRATION How do I register?

Is there an option for paper registration?

We encourage all attendees to register online, as it is the fastest, easiest way to register. For an additional $25 processing fee, you may register by fax or mail. Print and complete the registration form found online at wsda.org/pndc and either fax to (206) 973-5249 or mail the form and payment to PNDC at 126 NW Canal St, Suite 300, Seattle, WA 98107.

How will I receive my badge and other materials?

U.S. and Canadian attendees who register by June 10 will receive their badges and workshop/event tickets by mail prior to the conference. Groups of more than one registrant will have all materials sent to the primary registrantâ&#x20AC;&#x2122;s address.

Can I register onsite?

Yes. Registration will be available at the Hyatt Regency Bellevue and Meydenbauer Center. Photo ID is required to register.

Registration Hours:

Thursday, June 20 from 7:00 AM-5:30 PM Friday, June 21 from 7:00 AM-3:00 PM Saturday, June 22 from 7:30 AM-2:00 PM (Saturday Meydenbauer Center Only)

LECTURE SEATING

Seating for all lectures is on a first-come, firstserved basis. No standing room will be available. If it is important for you to attend your first-choice lectures, please plan to arrive early.

PNDC 2019 | Register at wsda.org/pndc

CANCELLATION/NAME SUBSTITUTION CE CERTIFICATES POLICY A unique session code will be provided at the end Cancellations received on or before May 21 can be refunded minus a $15 processing fee per registrant. Requests must be received in writing to pndc@wsda.org.

of each lecture and workshop. This code will provide you online access to a CE certificate for the course. Visit wsda.org/pndc or use the PNDC Mobile App to input your codes and access your certificates.

For name substitutions and corrections after a badge has been received, please mail the badge along with the substitution or correction request to PNDC at 126 NW Canal Street, Suite 300, Seattle, WA 98107.

LOCATION & HOTEL

There will be no refunds for cancellations made after May 21. All purchased workshops and special events are non-refundable.

CHILD ATTENDANCE POLICY Children over the age of 16 must be registered for a guest Conference Badge or Exhibits-Only Badge. Children under the age of 16 can receive a complimentary Exhibits-Only Badge to enter the Exhibit Hall during show hours (registration required to receive this badge) and must be accompanied by an adult at all times. Strollers are not allowed in the Exhibit Hall. NOTE: Children under the age of 16 are not allowed in any lectures or workshops.

Where is PNDC located?

Unless stated otherwise in the program, all lectures and workshops will be held at the Hyatt Regency Bellevue and the Meydenbauer Center. Special events may be held off-site.

Where do I stay?

PNDC attendees can book discounted rooms at the Hyatt Regency Bellevue. To book your room at the discounted rate, visit wsda.org/pndc or call (888) 421-1442 and reference the Pacific Northwest Dental Conference.

STAFF Executive Director

Bracken Killpack Assistant Executive Director

Kainoa Trotter

Director of Continuing Education and Events

Emily Rademacher, CMP

PACE APPROVAL

Coordinator of Events, Exhibits and Sponsorships

Approved PACE Program Provider FAGD/MAGD credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 9/1/2017-8/31/2019. Provider ID# 219279.

Manager of Communications and Marketing

Rachel McFarlane Emma Brown

Membership Services Coordinator

Rachal Gunderson

Phone: (800) 448-3368 Fax: (206) 973-5249

pndc@wsda.org wsda.org/pndc

Rod Johnston, MBA, CMA (877) 866-6053 ext. 1 License #24938

Weâ&#x20AC;&#x2122;re excited to be a Platinum Sponsor of PNDC 2019! Come see us at booth #604

Steve Kikikis (877) 866-6053 ext. 3 License #94563

Frank Sciabica, DDS (877) 866-6053 ext. 4 License #130877

PRACTICE GROUP

Practice listings: omni-pg.com Real estate listings: omni-hcre.com

Buck Reasor, DMD (877) 866-6053 ext. 6 PNDC 2019 | Register at wsda.org/pndc 47

Washington State Dental Association 126 NW Canal St #300 Seattle, WA 98107

Trust the WDIA team to find you the right coverage

Matthew French Director of Insurance Services

Kerri Seims Assistant Director of Insurance Services

Ph: 206-441-6824 · 800-282-9342 Fax: 206-269-1922 48 PNDC 2019· | wdiains.com Register at wsda.org/pndc info@wdiains.com

The Obvious Choice for Washington Dentists

PRESORTED STANDARD U.S. POSTAGE PA ID SEATTLE, WA PERMIT NO. 8115