WEDNESDAY, MARCH 30 7:30 AM – 12:00 PM Registration/Info Desk Open 8:00 AM – 9:00 AM WORKING BREAKFAST: NAG Custom Research: Expanding the Evening Daypart? The evening daypart has been elusive to convenience retailers seeking to sell dinner meals to consumers. While sites are busy with customers during “evening dinner prep” drive time, consumers do not seem to purchase dinner meals from convenience stores. Utilizing custom research fielded for the NAG audience, we will explore consumer needs and desired interaction with convenience locations for food and grocery products. Our retailer panel will then explore various data points, uncovering how they are adapting or plan to adapt to customer expectations.
10:30 AM – 11:30 AM IDEAS BOOT CAMP Best practices and a conference wrap-up with John Lofstock, Executive Director, NAG; Brad Chivington, Senior Vice President, High's of Baltimore; Joy Almekies, Senior Director of Food Services at Global Partners/Alltown.
Moderator: John Lofstock, Executive Director, NAG Speakers: • •
Brad Chivington, Senior Vice President, High’s of Baltimore Joy Almekies, Senior Director of Food Services, Global Partners/Alltown
11:45 AM 12:00 PM
Conference Wrap-Up and Takeaways Departures
Moderator: John Lofstock, Executive Director, NAG Speakers: • •
Gaurang Maniar, Executive Director, Marketing at Dash-In Joy Almekies, Senior Director of Food Services, Global Partners/Alltown
9:00 AM – 10:15 AM GENERAL SESSION: BURNING ISSUE #6: How to Build Customer Loyalty Through Engagement Convenience store loyalty programs are evolving, and they can present a treasure trove of information. Plus, new subscription-based models can help chains grow repeated sales from a captive audience. But as companies gather information on their customers, they must also be mindful of emerging data privacy laws. Learn how leading c-store chains are growing sales through loyalty engagement, while carefully navigating privacy regulations.
Moderator: John Lofstock, Executive Director, NAG Speakers: • • •
Patrick Raycroft, Associate Director, W. Capra Consulting Group Shelley Coleman, Category and Merchandising Manager, Stinker Stores Brenda Elsworth, Chief Operating Oficer, Pete’s Corp.
10:15 AM – 10:30 AM Break/Visit Sponsor Tables
HOW TO REGISTER
Go to: www.nagconvenience.com. You will receive a confirmation email after completion.
2/24/22 10:23 AM
