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Appendix E: Core Services
Appendix E: Core Services
Business Office / Financial Services
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Services offered through the Business Office continue uninterrupted with the use of new electronic documents and a general office email address. Contact email: Brown-Finance@email.wustl.edu
Dining Services
Grounds for Change may operate with limited service, offering grab and go options only.
Information Technology / Media Services
Information Technology will continue to offer support and services remotely. Requests for service or reports of problems and other incidents should all continue to be routed centrally through the IT Helpdesk (314-933-3333). WashU IT has created a pickup/drop-off process at their central office location at 4480 Clayton Avenue. New hardware and accessories, loaner laptops, and repaired equipment is able to be picked up curbside or shipped to your location.
Media Services will offer support for on-site instruction and remote activities, such as Zoom webinars. Constituents should continue using ServiceNowto request services.
Library Services
The library has transformed its services to make resources available online. In lieu of drop-in, in-person services, the library will offer users the following:
Request books via email and schedule a time to pick them up. Schedule a time with librarians for assistance locating articles. Ask questions via email and schedule a virtual session with librarians for reference support.
Additionally, librarians are available to provide pre-recorded and/or live sessions for virtual and inperson classes. Course reserve service is available for course-required materials that are available electronically. The Reading Room and book stacks will be closed to public access.
Contact email: brownlibrary@wustl.edu
Service Center
The Service Center may operate in a limited capacity during the fall semester. Mail operations will continue through the Center; mail will be received and distributed throughout the week, but not daily.
