YOU, Inc. 2013 Annual Report

Page 1

Providing youth and families with opportunities to fulfill their potential and build a brighter future


We’ve enjoyed a remarkable year in so many ways. Guided by a committed Board of Directors, our new CEO hit the ground running in her first full year at the helm. Beth Folcarelli and her expert Senior Management Team led Y.O.U., Inc. to several distinctive accomplishments. Our theme for this year’s Annual Report – Grow Strong

c Across our behavioral health programs, 42 clinical

planning process, which unfolded throughout the winter

Abuse and Mental Health Services Administration

with YOU – emerged from a comprehensive strategic

and spring seasons to produce a vibrant Strategic Plan, now prominently displayed on our website: www.youinc.org. Key constituent groups including children and families, industry experts in behavioral health, education, and

residential services, legislative and community leaders, and Y.O.U., Inc. Board and staff helped to shape our priorities for the future.

The accomplishments we highlight below clearly

demonstrate our Grow Strong theme. They provide

specific evidence of the diverse ways we promote growth

opportunities for the youth, families, and communities we serve, as well as within our own organization.

c During our (triennial) 2013 national accreditation

review by the Council on Accreditation (COA),

Y.O.U., Inc. scored Outstanding on 91% and Strong Performance on 9% of the 1,204 best practice standards that comprise the review.

c On Thursday, February 28th more than 350 educators,

juvenile justice, and law enforcement professionals

gathered for the Bullying Prevention and Education

conference, organized and presented by the B.R.A.C.E. Project. Massachusetts Attorney General Martha

Coakley served as the keynote speaker for the event,

which was sponsored by the DCU for Kids Foundation.

staff participated in projects funded by the Substance (SAMHSA). We have enhanced and expanded our

expertise and practice in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Attachment,

Self-Regulation, and Competency (ARC), and Child-Parent Psychotherapy (CPP).

c 100% of the 29 youth in our Bruce Wells Scholars

Upward Bound and 13 students from our Dynamy Youth Academy programs are heading to college in the fall of 2013.

c Our therapeutic special education schools (Y.O.U., Inc.

Educational Day Academy and Cottage Hill Academy) received perfect licensing reviews by the Department of Elementary and Secondary Education.

c Our Graduate Internship and Psychiatric Fellowship

programs continue to thrive. Sixty-seven graduate

and doctoral-level social work, counseling, education, and psychology students, including Psychiatry

Fellows – who represent more than 25 colleges and universities – completed internship programs with our organization this year. Y.O.U., Inc. licensed

social workers, psychologists, educators and child

psychiatrists provide training, supervision, mentoring, and support to the next generation of practitioners in these fields.


c As part of our community-based services, Voices with

Choices, a Y.O.U. Inc. education and support service designed to promote safe sexual health and positive youth development in adolescents, held its second annual Youth Summit in Southbridge, MA.

c Within the Department of Children and Families

(DCF) and Department of Mental Health’s (DMH)

joint initiative to procure residential and communitybased services, Y.O.U., Inc. successfully contracted

for group home, intensive group home, and residential education programs in Baldwinville, Grafton, Rochdale, and Worcester.

These accomplishments reflect the energy that our clients

and community have come to understand as the essence of our fine organization. The management, staff and board of Y.O.U., Inc. embrace this expectation for excellence, and consistently strive to improve our services and meet the

diverse needs of the communities we are grateful to serve. On behalf of the Board of Directors and our nearly 800

employees, we look forward to our 42nd year of creating

opportunities for youth and families to fulfill their potential, and build brighter futures. Respectively,

Michael Keegan Chairperson

Elizabeth Folcarelli President & CEO


“ Although the journey wasn’t always an easy one, Denisha has grown to be an exceptional young mother, loyal friend, and dedicated student. Her resilience has been an inspiration to all of us.”

Denisha Hernandez Teen Living Program

– Alisa Testa, MSW, LICSW Clinical Coordinator,

Teen Living Program


Learning to successfully juggle many responsibilities builds

self-confidence. You might wonder how, simply by virtue of

their age, any 22 year-old could be described as a “Life Coach.” Five minutes after meeting

brings us to her qualifications as a self-described Life Coach.

Denisha Hernandez, you would wonder no more.

Denisha came to the Y.O.U., Inc. supervised

Denisha is a recent graduate of Quinsigamond

Just two weeks after giving birth to Aiden in

Community College, where she maintained a

3.3 GPA and received an Associate’s Degree in Human Services. This fall she is enrolled

at Becker College, where she will pursue her Bachelor’s Degree, preparing for a career in

Teen Living Program (TLP) at the age of 18. the spring of her senior year at Worcester

Vocational Technical High School, Denisha returned to school, graduated on the Honor

Roll, and began making plans to enroll in college.

behavioral health. She works part-time at TD

However, when her home situation became

Worcester Neighborhood Center – where she

program’s clinical and House Parent staff

Bank, and volunteers regularly at the South

serves as a translator for GED classes, helps

out in the food pantry, and connects families in need to vital services and supports in the community.

Most importantly, Denisha is the loving and

capable mother of Aiden, aged three – which

unstable, Denisha was placed at the TLP. The offered the security and stability Denisha

needed, and she flourished in their care. At the

TLP, Denisha learned how to effectively parent

Aiden at the various stages of his development, shop for and cook nutritious meals, juggle the responsibilities of motherhood with a job and her education, and maintain a healthy and positive co-parenting relationship with Aiden’s father.

This busy and capable young mother is a student at Becker College, works part-time at TD Bank, and volunteers regularly at the South Worcester Neighborhood Center – where she serves as a translator for GED classes and helps out in the food pantry.

Her success in all of those areas is perfectly

reflected in her bright, energetic, well-behaved little boy. And while she is poised to move from the TLP program to an affordable

housing unit in December, Denisha knows that

the program, and all she has learned there, will stay with her.

Grow Strong with YOU

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A glimpse inside

our agency Eager interns at our Graduate Internship Program orientation. 2013 Employee of the Year Award Recipients (left to right): Peter Germano, Fred Kaelin, Amy Chaves, Lynn Cummins, Beth Flanzbaum, Elisabeta Gega-Blaney, Shawn Barrieau. Award presentations were given at our Spring Staff Day in March.

Taking a nature walk at our Intensive Foster Care’s Free Fun Friday.

Elisabeta Gega-Blaney stands in support of the Diversity Committeesponsored National Take Back the Night rally.

Attendees at our Loss and Trauma Conference on September 12, 2012. 4

Grow Strong with YOU

Showing team spirit and having fun at our Summer Staff Day at Wachusett Mountain.


From left to right: Tom Jenkins, guest speaker Jose Ramos, Beth Folcarelli, and keynote speaker Todd Wetzel at our annual Greenwood Society and Major Donor event in May.

Staff having a great time at our annual holiday party in December.

From left to right: Victoria Waterman, Chief Executive Officer, Girls Inc.; Hilda Ramirez, Assistant Director of the Latino Education Institute; and Lois Smith, Senior Program Officer, Greater Worcester Community Foundation participated in our Women in Leadership Conference, held in May.

Our Intensive Foster Care staff awarded Melis Robles with the Foster Parent of the Year award at the annual Foster Parent Appreciation luncheon. From left to right: Anne Catalano, Erin Canty, Melis Robles, Lenore Rust.

Happy alum from the graduating class of 2013.

Mike Keegan, Board Chair, addresses a crowd of 125 friends of Y.O.U., Inc. at our Annual Meeting held on October 17, 2012.

A proud family celebrating at the Teen Parent graduation. In total, 2 graduated college, 3 finished high school and 1 obtained her GED. Grow Strong with YOU

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Hope, combined with perseverance and imagination, can

shape the future. “I don’t have to be this person.”

Using his love of sculpting as their inspiration, the YEDA staff set about planning a therapeutic

At the end of a long road which had included

and academic plan that would ensure Jacob’s

a tumultuous adolescence, multiple family

success. The individualized attention that both

transitions, significant academic challenges as

clinicians and teachers are able to offer in the

the result of learning disabilities, and lengthy

small school setting was exactly what Jacob

placements in specialized care to address

needed, and in short order he was completing

his explosive behaviors, Jacob Jeanty had a

assignments ahead of schedule so that he could

choice. He could continue on this destructive

spend more time in the school’s art room. At

path, flunk out of high school, and face a very

the same time, Jacob continued to develop

uncertain future. Better yet, he could take

the coping skills he needed to move past

the chance that Alexia Johnstone, Clinical

his traumatic experiences. One such coping

Coordinator of the Y.O.U., Inc. Educational

mechanism was the creation of an imaginative

Day Academy (YEDA), was right: our

board game that Jacob has been refining for

therapeutic school program would be the

several years – a game that reflects his

answer that he and his family were looking for.

determination to succeed against all odds, and reveals an intuition about the power of positive

Jacob chose wisely, and the results have been

actions that is wise beyond his years.

amazing. Today, this engaging young man is an

Jacob has recently been refining a board game he designed over several years. The imaginative game reflects his determination to succeed against all odds, and reveals an intuition about the power of positive actions that is wise beyond his years.

accomplished artist, respected classmate and friend, and recent high school graduate. This fall he’ll be a college student, and some day he will likely be a successful graphic artist, or perhaps a video game producer. The choices will be his. We’re confident he’ll make the right ones.

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Grow Strong with YOU


“ Jacob told me recently that he ‘didn’t always have confidence, but I always had hope.’ We put our full faith in him from the start – and he far surpassed our expectations. He’s a truly remarkable young man.”

– Sarah Sams, M. Ed.

Director, Y.O.U., Inc.

Educational Day Academy

Jacob Jeanty Y.O.U., Inc. Educational Day Academy


Achieving a dream requires hard work and an outlook that’s

always upbeat. Ask South High School senior Bernice Appiah

Bound program could help her achieve that

what colleges she may be applying to, and

goal, and after a competitive process she was

she’ll begin by pulling a neatly folded list from

accepted to the program in her freshman year.

her wallet – lest she forget to mention one. Poised and prepared doesn’t begin to describe

Upward Bound offers promising students like

this accomplished young woman.

Bernice essential college access services, including MCAS and SAT preparation,

Born in Ghana, Bernice immigrated to the

Saturday tutoring and life skills sessions,

United States at the age of six, and due to family

community service opportunities, and college

circumstances, assumed the role of “woman

tours – which are often not within the financial

of the house” at a very young age. With two

means of the students’ families. In addition to

younger brothers at home and her father busy

her Upward Bound commitments, Bernice is a

in his nursing career, Bernice learned to cook,

member of the National Honor Society, serves

clean, iron, sew, and even shop for the family’s

as President of the Black Student Union and

groceries – all while becoming an outstanding

Treasurer of her class at South High School,

student. Yet despite her academic abilities,

volunteers at Girls, Inc. and Stand Up for Kids,

Bernice knew with everything on her plate,

sings in her church choir, and somehow

she’d need help to realize her dreams

manages to work 12 to 14 hours per week.

of attending college. She also knew Y.O.U., Inc.’s Bruce Wells Scholars Upward

With two younger brothers at home and her father busy in his nursing career, Bernice learned to cook, clean, iron, sew, and even shop for the family’s groceries – all while becoming an outstanding student and a very active volunteer.

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Grow Strong with YOU

Acceptance to any of the prestigious schools on her list, followed by medical school, might seem like a foregone conclusion…but not to Bernice. She’s too busy making a plan to ace the SAT in November.


“ Bernice is a dedicated, energetic leader in our program – beautiful inside and out, with a witty sense of humor and a tenacious spirit. I’m excited to see the amazing success that’s unfolding for her!”

– Gaelyn Hastings, M.Ed.

Program Director,

Upward Bound Scholars

Bernice Appiah Bruce Wells Upward Bound Scholars


programs & outcomes Our Behavioral Health services address a broad

substance abuse services, to in-home therapy and family

issues, substance abuse, and other adjustment concerns.

teen programs, therapeutic mentoring, and adventure-based

continuum of needs related to resolving mental health

We offer center and school-based Early Childhood Mental Health services, psychiatric services, individual and group therapy, and staff consultations and training.

Our Assessment Center conducts neuropsychological,

risk management, ADHD, parental fitness, and trauma

stabilization, positive parent coaching, pregnant and parenting recreational education. We offer these services in the setting that is most comfortable for the children and families in our care, whether it be the home, school, a partner agency, or another suitable community location.

evaluations. These services operate from three strategically

Our Education and Employment services include seven

Gardner.

therapeutic day schools; two college access programs;

located Family Centers in Worcester, Southbridge, and

Y.O.U., Inc. manages dynamic Family Support Networks which include partnerships with the

Massachusetts Department of Children and Families

(Worcester West), the Mass Health Children’s Behavioral

comprehensive educational programs: two specialized, adult education and GED programs; an experiential

Gap Year program; and a 45-day Assessment Program

providing comprehensive special education, behavioral and clinical evaluations for middle and high school students.

Health Initiative (CBHI), the Massachusetts Department of

Finally, our Out of Home Care programs provide both

Coalition. In each of these roles, we help to coordinate

adolescents and young adults from birth to age 22. These

Youth Services, and Worcester Community Connections and manage an integrated network of mental health and

supportive services for children and families across Central Massachusetts.

Our Community-Based services include a diverse

continuum of therapeutic programs, from adolescent

10 Grow Strong with YOU

short and long-term, acute and sub-acute care for children, programs include specialized placements for male adolescents, hospital-level acute care, supervised and communityimmersed living for young women and teen parents,

intensive foster care, stabilization for very young children and pre-teens, and a residential school campus.


c 13,629 youth and families served:

d

1,218: Out of Home Care

d

552: Education and Employment

d

1,956: Family Support Networks

d

8,982: Behavioral Health

d

921: Community-Based Services

grow strong with

c 100% of graduating seniors in our Y.O.U., Inc. Educational Day

Academy (YEDA) passed MCAS.

c 100% of Bruce Wells Scholars and Dynamy Youth Academy students

are college bound.

c Dynamy Internship Year students completed 26,000 internship hours. c 98% of Education for Employment students increased a grade level

or obtained their GED, with 80% continuing on to post-secondary

education or employment.

c The Department of Elementary and Secondary Education conducted

its three year comprehensive site review of our educational services

and awarded our Educational team with a deficiency-free review.

c Across the agency, 42 clinicians have been trained in evidence-based

trauma treatment modalities.

c Last year, 67 students from 25 local and New England area

schools participated in our Graduate Internship program.

c Each of our programs incorporates at least one of the more than

20 creative therapies utilized across the agency.

c The Institute for Loss and Trauma, led by Y.O.U., Inc., hosted an

extremely successful conference on September 12th at the College of

the Holy Cross. Entitled The Trauma of Humiliation and Intimidation,

the conference sold out for the fourth consecutive year.

Thank you to the hundreds of stakeholders who participated in our strategic planning processes this year. Our four strategic directions are: I. Growing our Talent Develop employee talent to sustain service quality and facilitate organizational growth. II. Cultivating Connections Strengthen Y.O.U., Inc. through community connection and collaboration. III. Sowing Relevant Needed Services Pursue clinical, professional, organic, and geographic growth opportunities. IV. Influencing and Responding to Climate Changes Continue and strengthen our role as an industry leader in child welfare, education, and behavioral healthcare services.

Grow Strong with YOU

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“ Joel is a thoughtful, funny, compassionate young man. Despite a very difficult childhood, his spirit was truly unwavering. I’ve been honored to witness his amazing growth and success.”

– Erin Canty, BS

Case Manager,

Intensive Foster Care Program

Joel Velez Intensive Foster Care


Uncovering inner strength is the first step towards your

ultimate goal. Kind. Giving. Humorous. Strong.

Along the way, Joel and Pam have received services from Y.O.U., Inc.’s Intensive Foster

Of all the adjectives his foster mother of eight

Care program, which matches youth with

years, Pam Casper, uses to describe him,

foster parents who are specifically trained to

strong might be the one that best exemplifies

deal with the specialized needs of children who

eighteen year-old Joel Velez. A freshman at

have experienced such trauma. Our services

Fitchburg State University, Joel is studying

include individual and family therapy, support

Psychology and contemplating a future that

groups for both children and caregivers, and

may have him working within the same social

frequent educational and recreational activities

services system that has been a part of his life

throughout the year.

since a very young age. Joel graduated in June from Nashoba Regional Joel was four years old when he was placed in

High School, where he played soccer and was

foster care, along with his three brothers.

active in the school’s Gay/Straight Alliance.

During a residential placement at the Doctor

His older brother also attends Fitchburg State,

Franklin Perkins School in Lancaster, Joel met

and will be an added resource for Joel as he

Pam, a teacher’s aide who would go on to

makes the adjustment to a busy college schedule.

become his foster mother, and a steadfast supporter as he made the difficult recovery

With quiet resolve, Joel has overcome a

from significant childhood trauma.

very painful past, but looks forward to a bright and productive future – including a rewarding career and children of his own.

With quiet resolve, Joel has overcome a very painful

The kind of life, Joel notes, that his biological

past, but looks forward to a bright and productive future

parents couldn’t provide.

– including a rewarding career and children of his own. The kind of life, Joel notes, that his biological parents

A life which he is decidedly strong enough to build for himself.

couldn’t provide. Grow Strong with YOU

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Out and about in

our community Chris Poole and Andy Lapointe (pictured) brought our Adventure Challenge Experience (ACE) program to Suffolk University.

Milford Adopt a Trail: Our Education for Employment Program located in Milford gives back to its community.

Kristin Mayotte, Director of Education and Emplyoment Services, represented Y.O.U., Inc. at the International Center at Clark University.

Our Worcester Juvenile Resource Program holds an Open House in September. From left to right: Beth Folcarelli, President & CEO, Y.O.U., Inc.; Luis Aviles, Assistant Program Director, Y.O.U., Inc.; The Honorable Carol Erskine, First Justice, Worcester Juvenile Court; Nathan Peterson, Assistant Component Director, Y.O.U., Inc.; The Honorable Judge Mary Beth Keating, Worcester Juvenile Court; Francyne Lefemine, Chief Probation Officer, Worcester County Juvenile Court; Ann Toomey-Doane, Director of Community Based Services, Y.O.U. Inc.; Danniela Lopes, Regional Coordinator, Office of Community Corrections.

14 Grow Strong with YOU


Funded by DCU for Kids, Y.O.U., Inc. organized a Bullying Remediation And Court Education (BRACE) conference in February. From left to right: Iliana D’Limas, School Adjustment Counselor, Worcester Public Schools Safety Office; Ann Toomey-Doane, Director of Community Based Services, Y.O.U. Inc.; Sarah Valois, Program Director, Family Stabilization Services, Y.O.U. Inc.; M. Julie Lesure, Assistant District Attorney, Community Outreach Program; Francyne Lefemine, Chief Probation Officer, Worcester Juvenile Court; Officer Richard Gonzalez, School Police Liaison, Worcester Police Department. BRACE committee members not shown: The Honorable Carol Erskine, First Justice, Worcester Juvenile Court; Robert Pezzella, School Safety Liaison, Worcester Public Schools.

Beth Folcarelli, President & CEO, represented Y.O.U., Inc. with the Association for Behavioral Healthcare (ABH) at the National Council Hill Day in Washington D.C.

A special thanks to all

Paula Aiello, CFO, joined the nearly 100 riders at this year’s Ride for the Kids motorcycle ride in June.

sponsors of our highly

successful YOU Ball Gala

Students from our Internship Year and Bruce Wells Scholars program give a big Thank You to our SkiFest sponsors!

2x - 48”x60“ - 1/2” Ultra

for Kids 2012!

140x - 5”x7” cardstock

This year’s Legislative Breakfast was a resounding success, with a great turnout including Congressman Jim McGovern and more than 10 State Representatives and Senators. From left to right: Congressman Jim McGovern, Senator Harriette Chandler, and Senator Mike Moore.

140x - Cardboard easels

Grow Strong with YOU

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our donors Y.O.U., Inc. greatly appreciates the generosity of its friends – the individuals, families, businesses, corporations, and foundations that support the agency’s services for children and families. Listed below are those who donated $50 or more between July 1, 2012 and June 30, 2013. Included as well are donor-designated gifts to our Annual Appeal, SkiFest, Cottage Hill Academy, Dynamy, and other restricted appeals. Partnering in Excellence ($100,000+)

Chairman’s Circle ($5,000-$9,999)

United Way of Central Massachusetts

Benefit Development Group

Y.O.U., Inc. Guardian Angels ($25,000+)

Community Foundation of North Central Massachusetts

Fallon/OrNda at Greater Worcester Community Foundation The George F. and Sybil H. Fuller Foundation Greater Worcester Community Foundation Stoddard Charitable Trust The George W. Wells Foundation

Y.O.U., Inc. Angels ($10,000-$24,999) DCU for Kids Ruth H. & Warren A. Ellsworth Foundation Warner & Mary Fletcher Harvard Pilgrim Health Care Hoche-Scofield Foundation The Albert W. Rice Foundation Unibank

16 Grow Strong with YOU

Cahn Funds for Social Change

Fred Harris Daniels Foundation, Inc. Stephen & Valerie Loring

Mildred H. McEvoy Foundation Mesa International, Inc. Metso Automation

Southbridge Savings Bank Taft Charitable Trust

TD Bank Charitable Foundation


President’s Club ($1,000-$4,999) Abbott Fund Matching Grant Plan

First Congregational Church of Shrewsbury

Gerard Morales

Anonymous Fund at Greater Worcester

Edith Fisher

Nypro Inc.

Justin L. Fletcher

Payson Park Church Belmont

Bruce Bennett & Norma Sandison

Matthew & Julie Fletcher

Laura & Nathan Peterson

Brady Corporation

Allen Fletcher

George A. Ramlose Foundation, Inc.

Capital Lease Group

Floors Unlimited

Saint-Gobain Corporation

Sarah S. Carey

Beth & Douglas Folcarelli

Staples Foundation for Learning

Andy Carlstrom

FoodSourcePlus National, Inc.

John & Lynn Sullivan

Bob & Patty Carnegie

The Hart Foundation

Ludmilla & Joseph Tonkonogy

Commonwealth Electrical Technologies

Health Awareness Services of Central MA

Margaret Traina

Melvin S. Cutler Charitable Foundation

Donna & Todd Truex

Keith Desroches

Thomas & JoAnne Jenkins

USI Insurance

Michael & Maureen Donoghue

David Johnson

W.B. Mason Co.

Stephen and Janet Erickson

Knight-Dik Insurance Agency, Inc.

Todd H. Wetzel

Barbara Fargo

Paul Krasowsky

City of Worcester

David & Dacia Fields

Alex MacKoul

Wyman-Gordon Foundation

First Congregational Church of Gardner

Tom & Nadine Manning

Community Foundation

(Via Verdolino & Lowe, P.C)

Champions of Youth ($500-$999) Paula Aiello

Susan Hager

Chrisopher & Catie Palermo

F.J. Barrows

Hanover Insurance Employee

Robert & Susan Sigel

James Barker Bemis Associates

George & Barbara Bernardin Patricia Berthiaume

Blue Cross/Blue Shield Bollus Lynch Paul Carey

Central Mass Signal LLC

Consolidated Beverages, Inc. William J. Cosgrove

DNS The Business Printer Douglas & Ann Dunn

The Honorable Joseph D. Early Jr. Donroy & Cordelia Ferdinand

First Congregational Church of Rockport Mary Fitzgerald Jeff & Kris Fox

David & Rosalie Grenon

Joy W. Hall & Ralph Hall Contributions David Huhtala

Mike & Joyce Keegan

Paul & Carol Kelleher

David & Anmarie Kelleher

Liberty Mutual – Give with Liberty John Lynch

John Roy

Charles A. Stevens

Ann Toomey-Doane

United Way of Webster & Dudley, Inc. Marilin Vega & Pedro Valentin Wendy & Dennis O’Leary

Whalley Computer Associates, Inc.

Karen & Brian MacCracken Kristin & Michael Mayotte

Amy & Christopher McCarthy Tom & Beth McGregor

Douglas & Diane Meystre

Jonathan & Kristine Miller Alan & Jane Moss

National Grid USA Service Company, Inc. Northeast Copier Systems

Brendan & Claire O’Connor Grow Strong with YOU

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our financials Youth Opportunites Upheld, Inc. Financials: FY 7/1/12 - 6/30/13 Unaudited Operating Revenue – $34,661,518

ASSETS Cash Prepaid Expenses

$995,536 529,926

4.3%

Accounts and Other Receivables, net

3,833,848

3.8%

Intercompany Receivables

9,141,932

6.5%

Beneficial Interest in Trust

814,499

Other Assets

156,019

2.2% 27.4%

4.0%

Property, Plant and Equipment

Furniture and Equipment

1,272,484

Building Improvements

1,441,180

Sub-Total

2,713,664

Less Accumulated Depreciation

Net Property, Plant and Equipment Total Assets

( 2,559,712)

n

n Managed Care n Other Income n Local Education

51.8%

153,952

Departments

$15,625,712

n

City & Federal Funding

LIABILITIES Note Payable and Hedging Instrument

494,945

Deferred Revenue

296,085

Accrued Liabilities

Total Liabilities

n

Grants & Private Fundraising

$9,010,695

Accounts and Subcontracts Payable

Department of Children and Families

n

United Way

2,254,266 $12,055,991

NET ASSETS Unrestricted Fund Temporarily Restricted Permanently Restricted Total Net Assets

Total Liabilities and Net Assets

Operating support and revenue Operating expenses

Changes in net assets from operations

238,339

Unrealized loss on hedging receivable

Net investment return

Unrealized Gain on Hedging Instrument

Changes in net assets

Net assets, beginning of year

Net assets, end of year

7.7%

11,000 $15,625,712

1.4% 11.0%

$34,661,518 34,475,328

8.5%

186,190

(77,025) 69,994 77,025 256,184 3,313,537 $3,569,721

n

Family Support Network

n Residential Services n Community-based

Services

n Outpatient Services n Education &

Employment Services

n Administration

& Fundraising

n Other 18 Grow Strong with YOU

40.5%

3,569,721

Non-operating revenue (expense)

Operating Expenses – $34,475,328

$3,320,382

12.4% 18.5%


Advocates of Youth ($250-$499) April Aulick

Dunstable Evangelical Congregational

Richard & Patricia Mercier

Benoit Enterprises

Nadine Ekstrom

Denise Mills

Barnstorm Cycles Susan Bombieri

Boston College, Graduate School

of Social Work

Bowditch & Dewey, LLP James Broadhurst

Nancy Joy Brown

Paula & James Buonomo Thomas Capistron

Brian & Maureen Chandley

Michael Collins & Beverly Freeman Community-Based Services

Consigli Construction, Co., Inc. James Cosgrove Roger Cox

Joseph Crotty

Lynn & Tim Cummins Paul Deschenes Robert Dik

D’Iorio’s Hair Salon Richard Dober

DSFX Graphics

Thomas C. Dube Patrick Dunn

Church

First Baptist Church of Worcester Patricia Fletcher Paul Fulton

Garabedian Plumbing

Michael & Cathy Gildenhorn Sara Gladu

Emily & Cambell Godfrey John & Kathy Grotting

Industrial Foundry Corp. Janet Jones

John Keenan

Karen Kempskie-Aquino David Kirshenbaum

Janine Kudron-Penny

Leicester Police Alliance Ted Logan

Gary & Diane MacConnell Michael Magoon Pamela Masad Masterman’s

Samantha McDonald & Ossian Cooney

Midstate Auto Group, Inc. Mirick O’Connell

Laurance Morrison Chris Peris

David & Marlene Persky Pilgrim Landscaping

Princeton Research Association, Inc. Richard Prunier Red Tab

Judi Rock

S. Spencer Scott Fund, Inc. Cynthia Skowyra

Dr. Robert Sorrenti & Dr. Lynda Sorrenti Thomas & Kathleen Sullivan Jeff & Sue Swanberg Brianna Turner

Elaine Waters-Daverio Elizabeth Welch

Bruce & Kate Wells

Wallace Whitney, Jr.

Worcester Opthamology Associates, Inc.

Memorial Congregational Church Mercier Electric Company, Inc.

Grow Strong with YOU

19


Supporters of Youth ($50-$249) A-1 Mobile Power Washing Jamie Miller Abelson AIG Matching Grants Program Jyll Alvarez Roy Angel Linda Armstrong Assurance Group, Inc. Luis Aviles Ayer Kiddie Depot Louis & Tamara Balducci Randall Barko & Elissa Boisvert Charles Baron Barroso Restaurant Group, LLP (Westside Steak & BBQ) Bass Rocks Golf Club Marvin Baum Baystate Wireless Inc. Jeffrey & Diane Beane Neil Belanger Bello Opticians Paul Belsito Maureen & Michael Berry Patricia Berube Janet Bessette William P. Bessolo Bethany Congregational Church U.C.C. Joan Betters Leslie & Susanne Blatt Thomas K. Bliss, Jr. Tracy Bolduc Braley & Wellington Insurance Agency Brodeur Electric

20 Grow Strong with YOU

Adam Bryant Stephen Buchalter Dr. & Mrs. Robert Carey Fran Carlo Arni Casaraele Tedi Cavanaugh Central Congregational Church of New Salem Amy Chacharone John Clark Thomas H. Coder Belle Bennett Cole Community Behavioral Health Thomas & Anne Condon Paula H. Connolly Donna & Timothy Connolly Charles Conroy Conte Insurance Paula Cooney Leonard Cooper Mark Corrigan Robert & Marie Cousy Joanne Cox Robert Cromwell CSA Milford D. C. Electric, Inc. D.T. Automotive Suzanne Day Mr. & Mrs. Richard Dearborn Kristin & Daren DeJong James F. Delehaunty Robert L. Deskin

Dinner Bell Lures Kynma Dunn Durmillari-Palma’s Bakery Stephanie Duva Kristin Edson-Shouse Empire Engineering, Inc. Michael Erickson Malcolm Everett Daniel Falucci Judy Fask Anne & Doug Fine Fire & Iron Motorcycle Club – Station 121 First Congregational Church of Falmouth First Church Congregational of Marlborough First Church of Templeton First Congregational Church of Hanover First Congregational Church of Rockland First Congregational Church of Southampton First Congregational Church of Worcester First United Methodist Church of Melrose Doris Fisher Danielle Florczak John Forrey David & Ann Forsberg Don Francy Jefferson Freeman Joyce Fuller G & L Plumbing Elisabeta Gega-Blaney Charles T. Genovesi


Frederick H. Glore Gold Star Auto Timothy & Peggy Golden Jeffrey Goyne Evan Graber Andrew Grant Debra Grazulis Kanika Gregoire Gaelyn Hastings David & Cynthia Healy Robert Helfenbein Honey Farms, Inc. Hugo Hill Farm David Hutchinson Incom, Inc. Industrial Cleaning Products, Inc. InneRenewal Massage & Integrated Therapy J and J Pizza Express J. D. Engineering Peter Jacobs & Associates Consulting Cynthia Johnson Frederick Johnson Dava Johnson Jean Johnson Frank Kartheiser Jean Kazi Dorothy Kelleher Eloise Kenney Michael & Deborah Kielion Kara Kittridge-Milotte Janice Koczan Barbara Kohin

Jessica Komenda Anne Goldberg-Kottler Kwon’s Martial Arts of Clinton Ken LaJoie James Lamountain Andrew LaPointe Dale & Brenda Larocque Virginia Lawrence Paula LeBlanc LeBlanc & Sans, Attorneys Anthony D. Lee Francyne & Stephen Lefemine Letorneau Property Maintenance Mark Linquist Ann Lisi Jesse Locantore Barbara-Ann Locher Loving Hut Arlette Lynch Andrew Mahoney Sharon Mahoney Mr. & Mrs. Alan Malkasian Kate Mallet Naomi Mandell Ralph & Denise Marois Mass Liquors Thomas & Connie Massey Maury’s Deli Timothy & Denise McMahon Stephen & Linda McMillan Elizabeth Medeiros Melissa Mellor

Millbury Savings Bank Lauren Mina Noreen & Paul Mina Anthony Mngola Montague Congregational Church Donald Mundell Niccole Muratore Mr. & Mrs. Pete Murphy Nault Architects Inc. NBC Universal Inc. – Mass. State Treasury David Nergararian NewCorr Packaging Michael Norrigan North American Bancard Wireless Solutions Nu Look Remodeling Jessica O’Connor Priscilla Oehl Ann Marie O’Gara Betty Oldham Annie D. Ollila Tom O’Neil Leslie W. Owen Oxford United Methodist Church Amy Patterson Rosa & Raul Payva Jennifer Perez John & Carol Perkins Phillipston Ladies Benevolent Society Ken Pickering Corrine Pinkerton Pleasant Pawn Shop Lynn Pollack

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Steven Pollack Jason Poole Harold & Anne Portle Monica Potter Bonnie Pulver Quaglia Insurance Agency Raborne Electric Corp. Diane Racine Robert Ravenelle Renee Richard Jessica Rock Alex Rodolakis Alan Rubin Doreen Samuels Katrin Sanford Anthony Santiago Howard Sard Schott Fiber Optics, Inc. Carol Seager Second Congregational Church of South Royalston J. Robert Seder Arkady & Ella Serebryannik ServiceMaster Complete Cleaning Adam Shaughnessy Dr. & Mrs. Jacob Shipon Shirley Police Union Local 205 Robert & Shirley Siff Lorna Simon

Sisters of Saint Anne Sports Clip Barber Shop Christina Stanley-Martinez Peter & Susan Stevens Sullivan, Garrity, & Donnelly Insurance Agency Paul & Juliette Sussman Bruce Thatcher The Most Reverend Edmond Tinsley Melissa Tolson Robert Totaro Paul & Maria Tringuk Keane Tugman Robert P. Turnan Marie Umutoniwase Union Congregational Church of East Bridgewater United Church of Christ of Canton United Lens Company, Inc. United Way of Massachusetts Bay and Merrimac Valley Unitil (Fitchburg) Fernando Vasquez Dolly Vazquez Sonnia Vera Verizon Foundation Village Knoll Variety Lisbey Villamil

Wachusett Landscaping & Construction Excavating Gary Walsh Charles Wampler Jennifer Ward Webster Five Cent Savings Bank Webster Fraternal Order of Police Westhampton Congregational Church Wetzel Center Latency Unit Melissa Wheeler Jennifer Wiech Cindyann Winslow Conrad & Cyndi Wondolowski Worcester Dental Associates World Gym/Gym & Juice Bar YWCA of Central MA – Greendale Family Branch Peter Zecher

Licensures, Accreditations and Memberships • Association for Behavioral Healthcare

• Massachusetts Psychological Association

• Citizens for Juvenile Justice

• National Council for Community Behavioral Health

• Children’s League of Massachusetts • Council for Exceptional Children

• Council for Opportunity in Education • Council on Accreditation

• Department of Early Education & Care • Department of Public Health

• National Association for Children’s Behavioral Health • New England Educational Opportunity Association • Open Minds

• The Child Welfare League of America • United Way of Central Massachusetts

• United Way of Southbridge, Sturbridge, and Charlton

• Massachusetts Association of 766 Approved Private Schools • Worcester Area Chamber of Commerce • Massachusetts Department of Elementary and Secondary Education

• Massachusetts Educational Opportunity Association

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• Worcester Area Teen Pregnancy and Parenting Network • YouthConnect


In-kind Gifts Paula Aiello Ronald Andrews Jeffrey Beane Big Bunny Market, Inc. Big Y Foods Bob’s Discount Furniture Charitable Foundation Boston Celtics The Greenwood Society has been created Boston Red Sox to recognize those who have advised Y.O.U., Inc. James Brosnihan Center of Hope Foundation that they have named the organization as the Cinemagic beneficiary of a bequest or other planned gift. Clear Channel Communications/WSRS The name “Greenwood,” Boisvert in English, Clockwork Tattoo and Art Gallery honors our founding executive, Michael Collins Maurice (Moe) Boisvert. Eva Deluca Dexter Russell, Inc. Dick’s Sporting Goods Members Ernie’s Autowash George & Barbara Bernardin Charles Genovesi Fletcher Tilton PC Maurice & Pamela Boisvert Thomas & JoAnne Jenkins Beth & Douglas Folcarelli Nancy Brown Janet & Art* Jones Friendly Fire Paint Field Golfer’s Warehouse Stephen Cahn* Sally Kimball Russ Hatch Sarah Carey Stephen & Valerie Loring Healthy Families Robert Dik Mary Lorusso-DiBara Jillian’s of Worcester Stephen & Janet Erickson Amy & Christopher McCarthy Kara Anderson’s Dance Studio Edith & Conrad* Fisher Mary Elizabeth McGrath Andrew Mahoney Beth & Douglas Folcarelli Douglas & Diane Meystre Amy McCarthy Morse Lumber Gary Gaffin Jonathan & Kristine Miller Mulligan’s Mini Gold Laurance Morrison Brendan & Claire O’Connor Thomas & Kathleen Sullivan Olympia Sports Polly & Dick* Traina Chris Peris Bruce & Kate Wells Pine Ridge Country Club Todd Wetzel Polar Beverages Pub 99 Quinsigamond Community College *Deceased Jessica Rock Southbridge Hotel & Conference Center Southbridge Police Styles Tri-Community YMCA Vision Source of Worcester and Spencer Wachusett Mountain Ski Area Wal-Mart - Southbridge Charlene Ward Worcester Sharks If your name has been inadvertently omitted or is incorrect, please call Amy McCarthy, Worcester Telegram & Gazette, Inc. Director of Marketing, Communications, and Development, at (508) 849-5600 ext. 286 Worcester Tornadoes or email to mccarthya@youinc.org. Please accept our apologies. X-Fire Paintball

Greenwood Society

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Senior Management Team

Board of Directors

President/CEO Elizabeth Folcarelli

Michael Keegan – Chairperson

Chief Operations Officer Paul Kelleher

Thomas Doherty – Treasurer

Medical Director Dr. Ludmilla Tonkonogy Chief Financial Officer Paula Aiello

Thomas Jenkins – Vice Chairperson Tom McGregor – Assistant Treasurer Samantha McDonald – Secretary/Clerk

Board Members

Board Emeritus

Chief Information Officer Jonathan Miller

April Aulick

George Bernardin

Director of Marketing, Communications, and Development Amy McCarthy

Paul Belsito

Marilyn Bieksha

Robert Carnegie

Susanne Blatt

Brian Chandley

Georgia Griffith

Donroy Ferdinand

Patricia Harmon

Anne Kottler

Sally Kimball

John Lynch

Gary MacConnell

Thomas Manning

Mary Elizabeth McGrath

Timothy McMahon

Douglas Meystre

Gerard Morales

Laurance Morrison

Christopher Palermo

Edmond Tinsley

Christopher Peris

Bruce Wells

Clyde Talley

Wallace Whitney

Director of Human Resources Laura Peterson Director of Quality Management and Training Elaine Waters-Daverio Director of Family Support Networks Paul Carey Director of Outpatient Services Evan Graber Director of Education and Employment Services Kristin Mayotte Director of Residential Services Nathan Peterson Director of Community-Based Services Ann Toomey-Doane

24 Grow Strong with YOU

Donna Truex Dolly Vazquez


Mission:

To provide youth and families with opportunities to fulfill their potential and build a brighter future.

Vision:

Healthy children, strong families, supportive communities.

Goals:

To be the leader among non-profit, child welfare, behavioral health, and education agencies. We accomplish this by providing a comprehensive and integrated system of care that sets the standard for: j Empathic Care

j Innovative Programs

j Highest Quality Care

j Effective Management j Measurable Results

Values:

Caring • Respect • Hope • Commitment • Excellence • Diversity

Beliefs:

j Our top priority is to provide holistic and integrated services that are strength-based, child-centered, and family-focused.

j Advocacy for the well-being of families is an essential part of our work.

j Our success depends upon a broad base of community collaboration and support. j Employees are our most valuable asset.

j Our learning environment fosters the growth of both clients and staff. j Community collaborations and volunteers make a difference. j Our Ethical Code of Conduct guides all of our actions. j Effective care honors youth and family voice.

j All individuals should have the opportunity to be the best they can be physically, socially, emotionally, and spiritually. j Prevention and early intervention are always the best practice.

j Every child needs positive, long lasting relationships with nurturing adults. j Collaboration and teamwork produce the best results.

j Treatment in appropriate and least restrictive environments fosters growth.

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Youth Opportunities Upheld, Inc. 81 Plantation Street Worcester, MA 01604 508-849-5600

Behavioral Health Community-Based Family Support Networks Education Out of Home Care

www.youinc.org


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