Store Layout Planning

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2. Store Layout Planning

Dark stores require decent space to accommodate products in massive quantities

Shops under-performing in ineffective locations can really thrive, if they are converted into dark stores

A dark store should be located in densely populated regions, close to large numbers of present customers

A dark store can be laid out to drive efficiency based on time and motion study through pallet pick locations, and rear fill shelving, along with fast, slow, medium or bulky product groupings

Ensuring the right pick face capabilities based on sales velocity ensures replenishment is minimized

Home delivery dark stores require dark warehouse facilities, besides space to accommodate delivery vans in fleets and offer massive loading positions

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3. Process Manuals (SOPs)

It is imperative to understand the desired product proposition before a dark store is designed

SOPs can be in place for launches, to decide on implementing on-site bakeries, meat stores and food counters to implement dark store assortments

As the services are labor intensive, you need to have SOPs in place to guide staff and ensure dark stores are system dependent. Skilled staff require SOPs for training, performance of job duties and the use of equipment of store

Process manuals/ SOPs also come with operational benefits. SOPs are conducive to effective implementation of end-to-end retail solutions

Decisions to take while setting up an online dark store include whether it will only serve the local customer base or act as a fulfillment hub for delivery orders