Welcome Getting started with Library, Print, IT and AV Media services at York St John University
Library & Learning Services
Innovation & Technology Services
WELCOME
CONTENTS 3 How to Contact Us 3 Welcome to Fountains 6 Opening Hours 6 Your Safety and Security 7 Finding a PC, iMac, or a Place to Study 8 Using the Library: Top Tips 8 Finding Resources 9 Information Resources 9 Accessing Resources 10 Digital Training 11 Academic Liaison Librarians 12 Search Success 12 Referencing 13 Specialist Subject Resources 14 Print Services 15 Extra Resource Access 16 IT Accounts 17 Connecting to WiFi 17 Accessing Your Email 18 Free Microsoft Office 19 Stay Safe Online 20 Code of Conduct 21 Copyright and IT Policies 22 Always Happy to Help
WWW.YORKSJ.AC.UK/LIBRARY
HOW TO CONTACT US
WELCOME TO FOUNTAINS
Library & Learning Services Student Life
Our knowledgeable and friendly staff are on hand to help
York St John University
and offer guidance on any aspect of the Library, Print, IT
Lord Mayor’s Walk
or AV Media services.
York YO31 7EX
Library & Learning Services and Innovation & Technology Services (ITS) are based in the Fountains building. Here,
T: +44 (0)1904 87 6696
you can find the Library, open-access PCs and iMacs,
E: ile@yorksj.ac.uk
IT teaching rooms, and specialist IT suites for Film & TV
@YSJLibrary www.yorksj.ac.uk/library
editing and Languages & Linguistics. Fountains is also home to Fountains Lecture Theatre (FT002), the Yorkshire Film Archive, and Costa.
->
ITS York St John University Lord Mayor’s Walk York YO31 7EX T: +44 (0)1904 87 6696 E: ile@yorksj.ac.uk @YSJITAlerts
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WELCOME
All three floors of Fountains are open 24/7
Fountains Ground Floor The Ground Floor is open 24/7 year-
—— DVDs
round, and is a space where you can
—— CDs
study alone or in groups.
—— Printers/copiers —— Group study areas
You’ll find a range of services on the
—— Project workspaces
Ground Floor, including:
—— Self-service reserved items —— Key texts (aka Quick Access Texts)
—— The Service Desk – your first point of contact for all Library and IT queries
—— Print journals —— Newspapers
—— Self-issue points
—— Refreshment vending machines
—— Self-service return point
—— Stationery vending machines
—— Self-service laptop lockers
—— Boiling water tap
—— Quick-access Library Catalogue
—— Lockers for personal belongings
search kiosks —— Open-access PCs and iMacs
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WWW.YORKSJ.AC.UK/LIBRARY
Fountains First Floor The First Floor of Fountains is open
Books on the following subjects can be
24/7 year-round, and is equipped with
found on the First Floor:
open-access PCs and iMacs, and a range of areas for individual or group study,
—— Computer Science
including a Group Study Room. There
—— Education
are also self-issue points and printers/
—— Languages & Linguistics
copiers.
—— Philosophy —— Psychology
The First Floor is home to the School
—— Social Sciences
Library, the Languages Resource Area,
—— Theology & Religion
the Oversize collection (all subjects) and specialist IT suites.
Fountains Second Floor The Second Floor of Fountains is open
Books on the following subjects can be
24/7 year-round. This is our Silent
found on the Second Floor:
Study floor and is suitable for individual study only. You will find printers/copiers
—— Arts
located outside the silent area.
—— Business Management —— Geography
The Second Floor is home to the Law
—— Health
Library, the Digital Skills Training
—— History
Room, the Rees-Williams Collection
—— Law
of Georgian, Victorian & Edwardian
—— Literature
Children’s Books, the University
—— Mathematics
Archives, Music Scores, the Linguistics
—— Music
Lab, and our Student Kitchen.
—— Science —— Sport
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WELCOME
OPENING HOURS All three floors of Fountains are open 24/7 for self-service and study space.
Please remember to carry your
Staffed hours vary between term time
Student ID card at all times.
and vacation – up-to-date information
Between 6.00pm and 8.00am
can be found on the website and through
you may be asked to show your
signage and printed materials available in
Student ID card to Security when
Fountains.
entering the Library. If you don’t have your ID card, we’re sorry, but you won’t be able to come into the building.
YOUR SAFETY AND SECURITY We take your safety and security seriously. We ask that you don’t leave bags unattended in Fountains – unattended items will be removed from the building. There are lockers available so that you can keep personal belongings and valuable items safe. Please ask at the Service Desk about obtaining keys to these lockers.
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WWW.YORKSJ.AC.UK/LIBRARY
FINDING A PC, IMAC, OR A PLACE TO STUDY There are around 500 open-access PCs
Fountains is home to a range of specialist
and iMacs in Fountains, Holgate, and De
computing suites for students on related
Grey, a number of which are available
courses, including the Languages &
24/7. You may also use PCs in IT Teaching
Linguistics Labs, Film Edit Suite, and
Rooms in Fountains when these aren’t
Computer Science Lab. There are a
booked out for classes – please check
number of specialist areas available within
availability with Service Desk staff, or on
each School, such as Biomechanics,
the timetable posted by the door to each
Design & Technology, Music, Film & TV,
classroom.
Psychology, and Physiology.
There are 70 laptops available to borrow
All student PCs and iMacs feature the
from the laptop lockers in Fountains and
Student Desktop, which gives you access
Holgate, all at ground floor level. At the
to the full range of student applications
Nestlé Rowntree Park Sports Campus,
such as Microsoft Office 2016, as well as
there are 36 short-loan laptops available
access to your University OneDrive file
to borrow from the laptop locker provided
storage area.
there. We also have a number of iPads available for you to borrow; you can book
If you want to be sure of a space to study,
these using the Media Loans service (see
try quieter times in Fountains (eg before
page 13) and collect them from the
10.00am or after 5.00pm), or check our
Service Desk in Fountains.
study spaces in Holgate.
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WELCOME
USING THE LIBRARY: TOP TIPS 01
You need your student ID card
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There are self-issue points
and Library PIN in order to
throughout Fountains; use these
borrow items – your “borrower
to borrow items.
number” is the long number on your card.
04
To return items, use the Return Point on the Ground Floor.
02
You should change your Library PIN straight away by visiting your
05
If you need an item which is on
Library Account online – head to
loan, you can place a reservation
the Library web pages to do this.
for it. You’ll receive an email once
Only use your preset PIN to log in
the item is ready to collect.
the very first time, then change your PIN to something personal and memorable.
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For information on borrowing, renewing and more, see the Library web pages.
FINDING RESOURCES The Library & Learning Services web pages are your gateway to our print and electronic resources. Use the Library Catalogue on our pages to look for books, articles, journals, DVDs, music scores and more. Search Success will help you to get started with finding resources (see page 12). You can also access Reading Lists for your course via our web pages.
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WWW.YORKSJ.AC.UK/LIBRARY
INFORMATION RESOURCES During your studies you will be expected to use a wide variety of resources to find the information you need for your assignments. This may be new to you, but there is lots of help available on our web pages and from our subject specialists to help you decide on the best resources for your subject.
ACCESSING RESOURCES You will need your University username and password to search for and access many of the resources available through our web pages. The majority of our resources can also be used when you are off campus, using your University username and password. If you have a question about accessing a resource, you can email us or visit our pages. E: ile@yorksj.ac.uk www.yorksj.ac.uk/library
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WELCOME
We have a team of subject specialists who can work
CONTACT DIGITAL TRAINING
with you to develop your
Annette Webb
skills. These include
Ian Staite
the Digital Trainers and
Julia Payne
the Academic Liaison Librarians.
E: digitaltraining@yorksj.ac.uk W: www.yorksj.ac.uk/library -> Digital Training
DIGITAL TRAINING The Digital Trainers can help you develop
The Digital Trainers can offer one-to-one
the IT skills you need to produce high
or small group tutorial meetings and,
quality assignments. Our trainers can
if you are off campus, can offer help by
provide advice on:
email and remote (eg Skype) sessions.
—— Microsoft Office applications (eg
Microsoft Office Specialist
Word, Excel, PowerPoint, etc) —— Our virtual learning environment, Moodle
Our Digital Trainers can help boost your CV and get official recognition for your
—— E-portfolios on Mahara
Microsoft skills. Email Digital Training, or
—— A huge range of software support
check online for more information.
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WWW.YORKSJ.AC.UK/LIBRARY
CONTACT YOUR LIBRARIAN Rachel Hogg
Criminology; Law; Police Studies; Sociology
Katherine Hughes
Creative Writing; English Literature; Geography; Media & Film Studies
Jane Munks
Business; Counselling; Psychology
Ruth Patterson
Biomedical Science; Occupational Therapy; Physiotherapy; Sport
Clare McCluskey-Dean
American Studies; Children, Young People & Families; Early Childhood Studies; Education Studies; History; Liberal Arts Foundation Year; Politics; Primary Education; Religion & Philosophy; War Studies; Youth & Community
Thomas Peach
Computer Sciences; Data Science; Design; Drama, Theatre & Dance; Fine Art, Photography & Illustration; Languages, Linguistics & TESOL; Mathematics; Media Production; Music; Music Production
E: academicliaisonteam@yorksj.ac.uk W: www.yorksj.ac.uk/library -> Subject Help from Your Librarians
ACADEMIC LIAISON LIBRARIANS The Academic Liaison Librarians can provide expert assistance to help you get
—— Referencing and help with academic integrity
the most from the Library. They advise on: You’ll see the specialist Academic Liaison —— What kind of information you need for
Librarian linked to your subject area as
your essay, presentation, project or
part of your course, but you can also book
dissertation
an appointment with them for focussed
—— Which resources you should use to find appropriate information —— Searching effectively to find the
support. For help with other aspects of study skills, such as essay writing and time management, please contact Study
best information for you in the most
Development.
efficient way
E: studydevelopment@yorksj.ac.uk
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WELCOME
SEARCH SUCCESS Search Success is here to help you
Make the most of the useful hints,
develop a range of skills that you’ll
tips, and examples made available
be able to call upon in the workplace
in Search Success by visiting the
and throughout life, long after your
Library web pages.
time with us has reached an end. Use this guidance to upskill how
www.yorksj.ac.uk/library
you search for, find, and evaluate
-> Search Success
information, as well as finding help with referencing.
REFERENCING Referencing is a way of acknowledging
Your Academic Liaison Librarian (see
that you have used ideas and work
page 11) can give you advice on
belonging to someone else. You’ll be
referencing, including the referencing
expected to reference your work whilst
tools and software that you might find
studying at York St John University. You
useful.
might need to reference: Our reading lists can also be set to display —— books
items in your preferred citation style,
—— journal articles
including: Harvard; APA; MHRA; MLA; and
—— web pages
OSCOLA.
—— video clips —— newspapers
You can also access help via our referencing pages:
… amongst other types of resources.
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www.yorksj.ac.uk/library -> Referencing
WWW.YORKSJ.AC.UK/LIBRARY
SPECIALIST SUBJECT RESOURCES As well as specialist labs located within your School and in Fountains, you’ll find
Media Loans
a large range of online specialist subject
Alongside these online resources, a range
resources dedicated to specific subject
of audio-visual (AV) equipment for use
areas, including:
with coursework etc is available for you to borrow through our Media Loans service.
—— Anatomy TV: 3D interactive models of
Equipment and services include:
human anatomy —— Archives Unbound: 290,000+
—— iPads (7-day loan)
primary-source historical documents,
—— Camcorders (HDD/SD memory)
from women’s studies to military
—— Audio recorders
history and beyond
—— Public address system
—— Box of Broadcasts: aka BoB, a
—— Laser pointers
streaming and recording service for all
—— Overhead projectors
Freeview channels
—— Digital still cameras
—— Gale Literary Sources: research authors and their works, as well as
To borrow any of this equipment, access
literary movements, works, criticism
Media Loans either with Apps Anywhere,
and analysis
or directly through the Media Loans
—— Global Newsstream: global news content from 1980 onwards —— IEEE Xplore: scientific and technical
booking page. You’ll need to sign in using your usual University login details. Further step-by-step instructions are available
content of full-text documents,
through the University website by
from the Institute of Electrical and
searching “booking media equipment”.
Electronics Engineers
medialoans.yorksj.ac.uk
—— LexisLibrary: provides access to legislation, UK case law, UK law
All the usual policies and procedures (see
journals and UK newspapers
page 21) apply when borrowing AV
—— LinkedIn Learning: online courses to
equipment.
further boost your CV
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WELCOME
PRINT SERVICES Printing facilities are available throughout
and at Holgate reception. As well as
Fountains, and our Print Services team
providing access to photocopying and
are based at the Service Desk. The team
scanning, you can also link your student
can help with:
ID card to these devices for quick logging in – see nearby notices for how to do this.
—— Printing —— Photocopying
The Print Services team operate a
—— Stationery
vending machine on the Ground Floor
—— Print credits
of Fountains which sells many products,
—— Document and dissertation binding
including pens, blank disks, batteries,
—— Laminating
sticky notes, sticky tape, memory sticks,
—— Scanning
highlighters, glue sticks and notepads. A small range of items is also available for
As a student of York St John University,
purchase from the Service Desk.
you can print to any of the printer/ copier devices situated throughout the
If you need help with any aspect of Print
University campus. They are available on
Services, please ask at the Service Desk.
every floor of Fountains (see page 4),
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WWW.YORKSJ.AC.UK/LIBRARY
EXTRA RESOURCE ACCESS Inter-Library Loans (ILLs)
Accessibility Support
The Library aims to stock the majority
If you have additional support user needs,
of resources for course requirements.
we can help. Once you’ve registered as an
Where there are items that you require for
Accessibility Support user at the Service
your studies that are not held by us, our
Desk, we can provide:
Inter-Library Loan (ILL) service may be able to obtain books and journal articles from other libraries for you free of charge. For more details or to place a request, see
—— Increased number of Library items you can borrow —— Accessible copies of books and
ILLs on our web pages.
journal articles for students with a
www.yorksj.ac.uk/library
qualifying disability
Postal Loans Our Postal Loans service provides items by post to users who are not City of York
—— Book request service —— Self-service conversion service to create documents in accessible formats —— Specialist equipment and software
residents. Search the University site for “postal loans” for more information.
SCONUL Access We participate in SCONUL Access, allowing you to visit other university
www.yorksj.ac.uk/library -> Accessibility Support
Researchers
libraries for reference purposes; some
We offer a number of services for research
may also allow you to borrow their items
students. Please contact your Academic
to take home, depending on restrictions.
Liaison Librarian (see page 11) who
SCONUL Access can be helpful if, for
will be able to give you bespoke guidance.
instance, you are part-time or away on placement. It’s advisable to visit SCONUL Access online to check these details. www.sconul.ac.uk/sconul-access
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WELCOME
IT ACCOUNTS As a student, you will have been given
You can also use your University email
a username and set your own password
address and password to gain access to
when you enrolled online with the
our free WiFi (eduroam) and Office 365
University.
services.
If you have forgotten your password, you
For help with connecting your equipment
can reset it by completing the “Forgotten
or using the IT facilities, there are a variety
Your Password” form online. (Alternatively,
of ways you can access support:
you can visit the Service Desk on the Ground Floor of Fountains.) intranet.yorksj.ac.uk/changepassword
—— Visit IT via the Library web pages: www.york.ac.uk/library —— Raise a self-service ticket via our
With your IT account, you will be able to
Job Logging system – search the
log on to any of the open-access PCs
University website for “job logging”
and iMacs in Fountains and Holgate. Your
—— Email us at ile@yorksj.ac.uk
account also gives you access to online
—— Or visit us in person at the Service
Library resources, email, Moodle (our virtual learning environment) and MyYSJ.
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Desk in Fountains
ILE@YORKSJ.AC.UK
CONNECTING TO WIFI You can connect your devices to our
participating in the eduroam service,
wireless network in a number of locations
you will be able to use your York St John
across the main campus and the city
University credentials to connect to the
of York. Use your full University email
WiFi service there too.
address and usual password to log in. When connecting for the first time, you may need to accept a certificate. More
Please note: Whenever you
help on connecting to our network is
change your University password,
available online – simply search the
all devices (phones, laptops, etc)
University website for “eduroam”.
connected to eduroam WiFi will each need the WiFi password
The eduroam service is available
manually updated to match. If this
internationally, which means that if
isn’t done, your University account
you are visiting another institution
may become locked.
ACCESSING YOUR EMAIL You’ll receive your York St John University
To access your University email, there is a
email address shortly after your
webmail link on the student homepage, or
enrolment is complete.
you can go direct to the Outlook web app. www.yorksj.ac.uk/students
The format of student email addresses is
outlook.office.com
firstname.lastname@yorksj.ac.uk, whilst firstinitial.lastname@yorksj.ac.uk is used
To connect your University email account
for staff.
to your own device, the simplest method is to download the free Microsoft Outlook app from your device’s application store.
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WELCOME
FREE MICROSOFT OFFICE Did you know that, for as long as you are a student of York St John University, Microsoft Office is available free for you to download and install on up to 5 PCs and/or Macs? To access your free copies of Office, visit the Microsoft Office portal and sign in with your full York St John University email address and password. With Office 365, you can store documents online and work on them in the browser from any computer. So long as you are connected to the internet you are never tied to one particular computer or location. portal.office.com
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ILE@YORKSJ.AC.UK
STAY SAFE ONLINE Remember, no-one from the University
The advice for avoiding these phishing
will ask you for your password. If an email
scams is very simple:
asks you for your University password, do not reply – instead, please forward the email to us and let us know what has
Delete all emails exhibiting
happened.
phishing characteristics. If you
E: ile@yorksj.ac.uk
are worried that the message may
How can I spot and avoid scams?
be genuine, we advise that you phone or otherwise contact the organisation to ask them if they have sent you this message – but
The following are all common scams (also
do not do this by replying to the
known as phishing):
suspicious message.
—— An email asks for personal information or asks you to click on a link and enter
Some genuine emails may have links in;
personal information into a web form
for instance, to inform you that a file has
—— An email purporting to be from an
been shared with you on OneDrive. The
organisation with which you have an
best practice is to ignore the links in the
account starts ‘Dear valued customer’
email, and instead go directly to OneDrive
instead of using your name
and access the file there.
—— An email is of a frightening nature, such as ‘Your account will be closed
If you think that your University password
unless you enter your password and
has been disclosed because your
username’
computer has been compromised, you
—— An email includes an order confirmation for an order you haven’t
must change your password immediately. intranet.yorksj.ac.uk/changepassword
placed and asks you to enter your card details to cancel the order
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WELCOME
CODE OF CONDUCT
The Code of Conduct applies throughout Fountains, and is in place so we can provide a pleasant and safe environment for everyone to work in. —— The open-access area of the Second Floor is for silent study. —— Respect each other and the staff who work in Fountains. —— All food and drink, hot or cold, is allowed on all floors. —— Keep the environment clean and tidy; put your litter in the bins provided. —— The PCs in Fountains are there
Remember, this is your space to work and study, so let’s work together to keep it clean and tidy and a good place to be.
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to help you work and study. If you are not working at your PC, please vacate it to allow others to use it. —— You will be asked to leave if you behave inappropriately, and disciplinary action may be taken. We maintain a policy of three strikes and you’re out.
WWW.YORKSJ.AC.UK/LIBRARY
COPYRIGHT AND IT POLICIES Wherever possible, our aim is avoid restrictive policies and regulations; nevertheless, the University is bound to some regulations, both legislatively and as a result of our licensing conditions. It is your responsibility as a user of the University’s systems to familiarise yourself with these policies and ensure that your use does not breach regulations. If you have any questions, the Service Desk is your first point of call for help.
Copyright
IT Acceptable Use Policy
All photocopying, digital copying,
By using your IT account, you are
scanning and reuse is subject to UK
confirming that you have read,
copyright law, and notices are displayed
understood and accepted the terms of
by all printers and photocopiers in
our IT Acceptable Use Policy. This can be
Fountains.
found online by searching the University site for “acceptable use policy” or “aup”.
Further information about copyright can be found on the Library web pages – simply search the University site for “copyright”. If you have any questions or concerns about copyright, then please email our Copyright & Licences Officer. E: c.beswick@yorksj.ac.uk
It is your responsibility to familiarise yourself with these policies.
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WELCOME
ALWAYS HAPPY TO HELP For further help with finding resources, referencing, printing, or assistance with IT-related matters, such as accessing email or resetting your password, please get in touch by email, or by using any of the details listed on page 3. E: ile@yorksj.ac.uk
HUSH
@YSJLibrary
Our staff monitor the sound levels in the
From finding books to IT issues, you can
building regularly, but if your study is
ask the Library for help on a range of
being disturbed, then you can contact us
topics using Twitter.
quickly and anonymously to let us know. You can tweet us throughout term time Just text us the word HUSH and follow
9.00am–10.00pm, Monday to Friday.
with your message, including where in the Library you are. We’ll pop up and discreetly ask the people involved to lower their voices. Text HUSH and your message to 81025.
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@YSJLibrary
WWW.YORKSJ.AC.UK/LIBRARY
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Library & Learning Services Student Life York St John University
“Welcome” © 2019 Student Life and ITS at York St John University
Lord Mayor’s Walk York
This booklet can be provided
YO31 7EX
in other formats; let us know of your requirements.
T: +44 (0)1904 87 6696 E: ile@yorksj.ac.uk www.yorksj.ac.uk/library ITS York St John University Lord Mayor’s Walk York YO31 7EX T: +44 (0)1904 87 6696 E: ile@yorksj.ac.uk
@YSJLibrary @YSJITAlerts @YSJLibrary