RESERVATION SERVICES

Adventure Outdoor Resorts

Our commitment to you as an Adventure Outdoor Resorts (AOR) member is to provide you with an unparalleled level of customer service and satisfaction. Our customer service representatives are trained to answer all your questions and make your reservations.

RESERVATION TIPS

• Consult your AOR guide for campground location, utilities, facilities, amenities, and area information. • Have your AOR member number readily available. Reservations are required to receive AOR camping rates. • Have your anticipated arrival and departure dates for each location. • Inform the reservations specialist of the total number of adults and children traveling with you. • Have a pen and paper available to write down your reservation information and confirmation number(s). • Ifyou will be traveling with pets be sure to let the reservation specialist know. • Notify reservations of any cancellations at least 24 hours in advance of your stay. • Ifyou are running late or anticipate arriving late for check-in be sure to contact the resort directly so they can make arrangements for your late arrival. • Day use of facilities at AOR Affiliate Resorts does not require reservations, however, it is strongly recommended that you call the resort directly prior to your arrival. • Notify reservations of any special needs you may have regarding handicap facilities.

RESORT CAMPSITES

• Reservations are required. All campsite reservation requests are to be made through AOR Central

Reservations System at 1–800–934–3443. • Advance reservations are required for all overnight stays at all AOR Affiliate Resorts. • Day-usage of facilities at AOR Affiliate Resorts does not require reservations, however, it is strongly recommended that you call the resort prior to arrival. • Reservations may be made up to a maximum of ninety (90) days in advance and a minimum of seven (7) days in advance of anticipated arrival. • Reservation requests made less than seven (7) days in advance are acceptable, however, a

Reservations Specialist will have to contact the resort to determine availability. • Reservations must be canceled a minimum of twenty-four (24) hours in advance with the AOR

Central Reservations Center. “No Shows” will be charged a fee of $20.00. • AOR privileges will be made unavailable to members with outstanding “no-show” fees. If you anticipate difficulty in meeting a resort’s check in deadline, please contact the resort directly or call the AOR Central Reservation Center for assistance. • AOR members may have up to five (5) open reservations in the system at any one time. • Reservation Specialists are available Monday through Friday from 8am to 5pm Mountain Time at 1–800–934–3443.

RESERVATION FEES

• A reservation fee of $3.00 is required per reservation.

PURCHASING RESERVATIONS

• Reservations may be purchased on a “per use” basis for $3.00 each with a credit card. (MasterCard, Discover, or Visa). • Members may pre-purchase reservations with check, money order or credit card. To use this payment option members need to prepay prior to making a reservation.

PREPAYMENT OPTIONS

• Six (6) Reservations –$15.00 (17% Savings) • Unlimited Annual Reservations –$25.00

To purchase by check or money order, please send full payment to AOR Reservations, P.O. Box 430, Gunnison, CO 81230. To purchase by credit card, please call AOR Reservations toll-free at 1–800–934–3443.

THINGS TO KEEP IN MIND WHEN MAKING RESERVATIONS

• Prior to making reservations, please review the resort or campground listing in your AOR Guide for specific information about sites, accommodations, facilities, amenities, the area, and any restrictions that may be imposed. • While visiting any of your Affiliate Resorts or ACN RV Parks and Campgrounds, please familiarize yourself with their individual rules and guidelines which must be adhered to and obeyed. • Individual Affiliate Resorts have the right to suspend reservation privileges for their Home Resort members who are not in good standing with the resort. • When making accommodation reservations with an Affiliate Resort, please note that the resort’s reservations personnel may not be available on weekends and/or major holidays. • Reservations for stays at your Home Resort need to be made directly with the resort. • Have your credit card (MasterCard, Discover, or Visa) available for reservation fee payment, or ask the Reservation Specialist about remitting check or money order, prepaid reservation packages are available, see Reservation Fees.