11425 zetes annual report 2013 en innovation light

It's good to know someone's keeping watch.

Wherever you go. _ZETESOLYMPUS : REDEFINING TRACKING & TRACING

ZETES ANNUAL REPORT 2013 | CREATING TOMORROW BY INVESTING IN TODAY

INNOVATION In Goods ID, re-modelling our product offering around the "collaborative supply chain" has unleashed a new innovation thrust, with enhanced cooperation between subsidiaries and greater integration of their expertise.

Safety and ergonomics remain priorities in the development of People ID solutions.

Innovation is the very essence of a company like Zetes and essential for survival. But a new idea does not remain new for long.

Zetes therefore needs to invest continually in order to maintain its competitive advantage and innovation positions us as a leader. The Group has been a pioneer in many ways: introducing barcodes in supermarkets, bringing voice recognition technology to warehouses and electronic identity cards to national States. In line with the ever changing needs of businesses and governments, Zetes focuses on driving innovation and implementing the best possible mobility and identification technologies for its customers.

• To encourage innovation, Zetes actively promotes exchange and collaboration at multiple levels: • Between experts from the same division • Between the Group's international subsidiaries • Between Goods ID and People ID • Between a company and its customers.

ZETES ANNUAL REPORT 2013 | CREATING TOMORROW BY INVESTING TODAY

This approach has led to the "productization" of solutions in Goods ID, the development of specific tools, such as the MCL Mobility Platform and new products and solutions in People ID.

• data needs to be made secure

The collaborative supply chain

• within a single installed base, they use rugged mobile computers, specially designed for a supply chain environment and mobile devices such as smartphones in parallel.

In 2013, Zetes introduced its collaborative supply chain solutions. Adapted to the specific processes of each market, they call on the diverse technologies in which Zetes has developed extensive expertise over the years.

Using its knowledge, Zetes creates synergies, both in terms of technologies and the level of expertise in different countries. This pooling enables Zetes to market solutions that are consistent at a Group level, flexible, and full of essential functionality.

The collaborative supply chain responds to customer concerns about sharing data between different players in the supply chain while delegating to a trusted third party. As a trusted partner, Zetes holds the responsibility for providing secure and segmented access to this data.

The MCL Mobility Platform.

Platform by the Zetes Group brings a number of advantages for both customers and Zetes’ own subsidiaries. The latter can increase its focus on the functional aspects of solutions while at the same time being able to guarantee their compatibility with different operating systems. For customers, access to the MCL Mobility Platform allows them to centrally manage their installed bases and to obtain practical information on terminal usage.

• they face difficulties in managing fleets of terminals and mobile applications • they want to be able to produce reports and analyses

This approach has already met with great success, especially in the case of ZetesChronos and ZetesAthena solutions.

It was a decisive factor behind Zetes successfully winning several contracts in 2013.

Managing a mobile infrastructure becomes a truly complex issue for these companies.

To address this problem, the MCL Technologies division has designed and developed an integrated mobility platform.

Unlike other mobility software, the MCL Mobility Platform goes well beyond the parameterization and management of mobile terminals. It focuses on mobile applications and all operational aspects of mobility. Messy and time-consuming tasks like deploying a project on multiple sites, adding new users and updating applications, are all greatly simplified.

Standardizing

on

the

MCL

Moving towards a "Software as a Service" (SaaS) model With the MCL Mobility Platform architected as a cloud application, Zetes is able to market its solutions using a subscription model (Software as a Service or SaaS).

Mobility

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Application Store

A foundation for managing mobility to serve the supply chain

App/SW Deployment

Device Management

User Management

Data Storage

MCL Mobility Platform

All mobility players are confronted with difficulties inherent to this sector: • they work with different operating systems

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• different technologies are used for data capture

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• their mobile operators use different types of terminals

INNOVATION

By limiting customers' investment in their IT infrastructure, the Cloud approach offers a significant cost advantage. In addition, centralizing management also provides major time savings in the implementation of solutions.

and maintenance, which is operated for a monthly fee covering hardware and software. This is an attractive model for many companies.

The Zetes Academy and knowledge sharing

Moreover, the usual financial benefits of SaaS are also present in solutions based on the MCL Mobility Platform. These include a reduction in capex and total cost of ownership (TCO), scalability, ease of use, including maintenance, automatic updates, centralized and protected data and greater resilience.

"Zetes has introduced, in parallel with its SaaS offering, a Hardware as a Service (HaaS) offering, which is an attractive model for companies."

The MCL Mobility Platform also allows Zetes to innovate by offering “Back-End as a Service” (BaaS) services. Managing the flow of data between mobile terminals and a company's management systems involves combining many resources.

BaaS greatly simplifies this aspect since the mobile terminals/central systems interface is standardized via the platform.

Finally, the versatility of the MCL Mobility Platform makes it possible to offer hybrid solutions for customers as required. This means they can benefit from Cloud and MCL Mobility Platform services, while continuing to manage the data flow on their own site.

In terms of hardware, Zetes has introduced in parallel with SaaS, a Hardware as a Service (HaaS) offering. In this way it is the entire solution, including mobile terminals

Each solution is supported by a BSG or Business Solution Group, consisting of ten or so Zetes experts from different countries. This strategy makes it possible to combine expertise distributed across different territories and ensure a coordinated approach to each vertical market.

To ensure consistency and optimal communication between teams, Zetes has established an Academy, resulting in common solutions and shared within the Group.

When developing hardware for its solutions, the People ID division calls on the design and production capabilities of Goods ID. This collaboration has resulted in solutions including SecureVote, the fixed biometric enrolment station and now e-gate. An identical collaboration also operates at the software level. In order to track the issuanc of the Belgian driving licences and Belgian passports, People ID is using the ZetesChronos proof of delivery solution developed by Goods ID.

Passports and automated border control.

Towards a strengthening of security The People ID division continues to work on improving both hardware and software solutions. For the Gambian passport project, Zetes achieved a world first by incorporating biometric iris information directly into the passport. As part of this same project, Zetes will be installing its first automatic border identity control e-gate station, which operates by comparing a traveller’s biometric information with that contained in his passport. The e-gate strengthens Zetes’ People ID division's offering. Automated border control solutions are expanding worldwide. The potential market is huge and Zetes has a high-end solution, which is able to meet a States’ most stringent requirements.

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