Small business week program 2016 online

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Celebrate Small Business

May 21-28, 2016 Connect and Register Online at:

#SFSBW2016

sfsmallbusinessweek.com


Greetings from the Mayor of San Francisco Welcome to Small Business Week.

Celebrate Small Business

Celebrate Small Business

May 21-28, 2016

Host Committee Honorary Hosts Mayor Edwin Lee City and County of San Francisco Mark Quinn U.S. Small Business Administration Emily Shanks Small Business Banking Regional Executive, Bank of America Co-Chairs Mark Dwight, Small Business Commission Taryn Taddeo Palumbo, San Francisco Chamber of Commerce Committee Members Office of Small Business Regina Dick-Endrizzi Carol Cheng U.S. Small Business Administration Tong Qin Marlow Schindler Hannah Kelley-Bell San Francisco Chamber of Commerce Taryn Taddeo Palumbo Joey Blaszczyk Council of District Merchants Association Henry Karnilowicz Golden Gate Business Association Paul Pendergast Nicole Jackson Main St. Launch & San Francisco Economic Development Alliance Jen Leybovich MEDA Edwin Rodriguez Renaissance Entrepreneurship Center Sharon Miller OBDC & San Francisco Economic Development Alliance Jen Leybovich Small Business Development Center Angel Cardoz sf.citi Jeremy Wallenberg San Francisco Africian American Chamber of Commerce Brigette LeBlanc Straus Events Adam Straus USF Gellert Family Business Resource Center Monica Hudson

Please join me in celebrating the 12th Annual San Francisco Small Business Week. This year, our theme is “Tap into Opportunity.” Twelve years ago when we began celebrating small business week, we were eager to highlight and celebrate the small businesses that make San Francisco diverse and unique. Since then, we have seen an increase in entrepreneurs and small businesses that start, stay and grow in San Francisco, and the City has provided more opportunities. Located in the heart of City Hall is our Small Business Assistance Center providing hands on assistance to small businesses in multiple languages. To help entrepreneurs develop their businesses, we expanded the San Francisco Business Portal, with comprehensive information and tailored tools, the portal helps you navigate the process. Since the inception of my Invest in Neighborhoods Initiative in 2012, I have provided over $22 million dollars for small business programs and services that augment the character and vibrancy of our neighborhood commercial districts. This past year, we launched SF Biz Connect which challenges businesses to buy local when making purchasing decisions. We asked larger San Francisco businesses to shift 5% of their spending to small, local businesses. A year later, the platform has over 40 pledged businesses and 200 small business listings. www.sfbizconnect.com/

Continuing with our focus on small businesses, we relaunched Shop and Dine in the 49, a citywide campaign to increase visibility on the importance of buying local. This initiative focuses on bringing spending back into our diverse neighborhoods. By shopping, eating, drinking, playing, and utilizing local services within our neighborhoods, we ensure unique corridors and local businesses remain thriving, successful, and vibrant. Join me in honoring the thousands of small businesses that drive our economy, create local jobs, and innovate and inspire our communities. These small businesses anchor our diverse neighborhoods and shape the character of our world-class city. Their vibrant success defines the heart and soul of San Francisco. Our Small Business Committee has lined up an exciting week of events and activities from May 21-28. It is my hope you will take advantage of the organized events, webinars, workshops, and networking opportunities that are available. Join me in celebrating San Francisco Small Business Week 2016. Let’s celebrate small businesses this week and every week!

Edwin M. Lee Mayor, City and County of San Francisco

Greetings from Mark Quinn, SBA District Director Greetings Present and Future Business Owners, In a world where more and more city centers are looking interchangeable, we support the small businesses that keep San Francisco unique. Many Bay Area small businesses have become the nation and the world’s biggest businesses, but many also choose to remain local and sustain what we love about our neighborhoods.

I hope to see you at many of the events this San Francisco Small Business Week, tapping into the opportunities for classes and networking provided by all our resource partners. Supporting local commerce is our mission year round, but during this week in particular we want to celebrate you! Kind regards,

More than half of Americans either own or work for a small business. The SBA would like to take this opportunity to highlight the impact of outstanding entrepreneurs. Every day, you’re working to grow your businesses, create jobs and drive innovation.

Mark Quinn District Director San Francisco District Office U.S. Small Business Administration

Greetings from Bank of America’s Regional Executive Bank of America is honored to be the presenting sponsor for the 12th annual San Francisco Small Business Week for the third straight year. This is an exciting time to be a small business owner in San Francisco, and we are honored to participate in this celebration for the community of entrepreneurs that keeps San Francisco a thriving marketplace.

Bank of America understands the power of local connections and is dedicated to partnering with neighborhoods and communities across the country. In 2015, we extended more than $235 million to Community Development Financial Institutions (CDFIs) to support affordable housing, small business growth and neighborhood stabilization.

Bay Area small businesses thrive because they embrace collaboration and technology without hesitation. According to the most recent Bank of America Small Business Owner Report, more than half of San Francisco small business owners say that in recent years their workplace has become more focused on teamwork and 91% say that changing technology has helped their business evolve. We’ll also have new data with the launch of our spring report that we’ll be sharing with you throughout the week.

We are thrilled to expand our commitment to provide local expertise and guidance for small business owners across California. Right now there are more than 350 Bank of America small business bankers throughout the state. Having a dedicated team means customers have convenient access to local specialists who can provide guidance and insights to help them understand the marketplace and make better decisions for their businesses.

Bank of America has more than 100 years of history in California. A.P. Giannini opened the doors of the Bank of Italy in San Francisco in 1904 before changing its name to Bank of America in 1930. In the past, we’ve funded major projects like the construction of the Golden Gate Bridge. More recently, we helped build AT&T Park and financed the renovation of the Ferry Building. We continue to offer a variety of new and responsible ways to provide more capital to small businesses across the state through flexible funding with a new streamlined Unsecured Line of Credit (ULOC), which includes amounts from $10,000 to $100,000 with no interest until the funds are used to help small business owners manage larger expenses. In 2015, Bank of America provided more than $2.5 billion in new credit to small businesses in California, a 10% increase over 2014. Total small business lending in California was nearly $5.3 billion.

We are proud to serve as a sponsor and look forward to another great San Francisco Small Business Week. Throughout the week, we hope you take full advantage of the many opportunities to connect with and be inspired by other successful small business owners. Celebrate the culture of this vibrant city at the Flavors of San Francisco or the Citywide Sidewalk Sales and congratulate your fellow small business owners at the Small Business Awards. Thanks for continuing to help the Bay Area succeed!

Emily Shanks Small Business Banking Regional Executive Bank of America


San Francisco Small Business Week is here to help connect you with the dozens of amazing resources that work with new and old businesses to help you succeed!

Thank You to Our Host Organizations Golden Gate Business Association ggba.com

For 35 years the Golden Gate Business Association has grown, promoted and increased the visibility of San Francisco Bay Area LGBT businesses and those businesses in the community that support them. Through educational and business development programs, networking events and targeted promotion, the GGBA empowers business & embraces diversity.

Mission Economic Development Agency (MEDA) medasf.org

Rooted in the Mission and focused on San Francisco, MEDA’s mission is to strengthen low- and moderate-income Latino families by promoting economic equity and social justice through asset building and community development.

Office of Economic and Workforce Development oewd.org

OEWD supports the ongoing economic vitality of San Francisco. Under the direction of Mayor Ed Lee, OEWD provides city-wide leadership for workforce development, business attraction and retention, neighborhood commercial revitalization, international business and development planning. OEWD’s programs are responsible for strengthening San Francisco’s many diverse neighborhoods and commercial corridors, creating a business climate where companies can grow and prosper and ensuring a continually high quality of life for all San Franciscans.

Office of Small Business / Small Business Commission

sfgov.org/osb & businessportal.sfgov.org The Small Business Commission and Office of Small Business function as the City’s central point of information and assistance to small businesses in San Francisco. The office provides direct services through customized one-on-one assistance, collaborations with other City agencies and referrals to various small business resources to help San Francisco businesses succeed and flourish. Recently, we’ve introduced the San Francisco Business Portal, our City’s primary online business resource. The Portal provides comprehensive information, customized kits and tailored tools to help entrepreneurs easily navigate through ways to start, manage and grow a business.

Renaissance Entrepreneurship Center rencenter.org

Renaissance is San Francisco’s oldest small business development organization. We provide comprehensive services to meet the needs of women and men, small business owners and micro-entrepreneurs at all stages of their business development from startup to launch and growth.

San Francisco Council of District Merchants Associations sanfranciscomerchants.com

The Council is dedicated to the promotion, preservation and enhancement of San Francisco’s Business Community and brings together nearly twenty diverse neighborhood business organizations, giving small business owners a broad base of support. We help to celebrate the success of small business – the very backbone of San Francisco’s economy.

San Francisco Economic Development Alliance

sfeda.org The San Francisco Economic Development Alliance is a collaboration of nonprofit organizations that provide training, funding and ongoing support for small and micro businesses in San Francisco. Our mission is to help low and moderate-income San Franciscans improve their quality of life by strengthening small businesses and micro-enterprises. We achieve this mission by formalizing referrals between organizations, actively advocating at the City level for small businesses, leveraging resources and best practices and maintaining meaningful partnerships.

San Francisco Small Business Development Center sfsbdc.org

We provide free, confidential one-on-one customized consulting services and training workshops in English, Spanish and Chinese to established and startup businesses in San Francisco and Northern San Mateo County. Our team of professional consultants are not only counselors but also business owners with diverse backgrounds and expertise in a variety of industries such as restaurant and specialty food service, fashion retail and manufacturing, wholesale, technology and social media, government contracting, among others.

sf.citi

sfciti.com San Francisco Citizens Initiative for Technology and Innovation (sf.citi) is a 501(c)6 organization created to leverage the power of the technology community as a force for civic action in San Francisco. sf.citi supports innovative policies and works collaboratively with government to find new solutions to historic problems facing San Francisco, and consolidate a voice in promotion of tech sector interests and growth. sf.citi boasts over 800 member companies and organizations.

USF Gellert Family Business Resource Center San Francisco African American Chamber of Commerce sfaacc.org

The San Francisco African American Chamber of Commerce (SFAACC) is one of California’s most influential minority business organizations, representing and promoting African American business owners in San Francisco. Through advocacy and economic development, SFAACC is creating a firm economic base that supports the self-determination and survival of African American businesses.

usfca.edu/management/gellert/m

The University of San Francisco’s Gellert Family Business Center provides family-owned businesses with access to networking, an open exchange of strategic and practical family business information and advances in the field of family business research, education, and scholarship.

U.S. Small Business Administration sba.gov/ca/sf

San Francisco Chamber of Commerce SFchamber.com

The San Francisco Chamber of Commerce is recognized as the pre-eminent business organization for advocacy, networking and economic growth. The mission is to attract, develop and retain business in San Francisco. Serving small business for 162 years.

The U.S. Small Business Administration (SBA) helps Americans start, build and grow businesses. Through an extensive network of field offices and partnerships with public and private organizations, SBA delivers its services to people throughout the United States.


Saturday, May 21, 2016 Neighborhood Sidewalk Sales Visit select neighborhoods for special shopping experiences!

Bilingual Small Business Resources Fair City College of San Francisco, Mission Campus 1125 Valencia Street • 9:30AM – 2:00PM Educational workshops, resources to grow your business, access to capital & social media training. Free. Hosted by: MEDA

Calendar of Events Celebrate the contributions of San Francisco small businesses! Connect with more than 4,000 members of the small business community! Focus on making your business soar! Learn about best practices and innovative technology. Join this inspiring free annual event that honors small business' contribution to San Francisco's prosperity.

Monday, May 23, 2016

of San Francisco Flavors of San Francisco City View at Metreon 135 4th Street, Fourth Floor • 5:30 – 8:30PM The kick-off to San Francisco Small Business Week gathers 1,200 Small Business Owners and Community members to celebrate. Mingle and connect with more than 70 small business resources. Hosted by:

Tuesday, May 24, 2016 San Francisco Board of Supervisors Awards City Hall, 1 Dr. Carlton B Goodlett Place • 3:30 – 4:30PM #SFSBW2016

The San Francisco Board of Supervisors will honor and sfsmallbusinessweek.com recognize an exceptional small business from each of San Francisco’s 11 districts citywide.

African American Entrepreneurs: Innovators of the Local Economy

Celebrate Small Business

May 21-28, 2016 Connect and Register Online at:

sfsmallbusinessweek.com

1300 on Fillmore, 1300 Fillmore Street • 5:30 - 8:30PM Join us to meet African American founders, entrepreneurs, and business owners who are transforming our local economy. Network and enjoy one of SF’s finest African American restaurants. Co-hosted by: San Franciscan African American Chamber of Commerce, Urban Solutions & Wells Fargo Sponsored by:


Tuesday, May 24, 2016

Wednesday, May 25, 2016

AAPI: How to Succeed as an Asian-American Business Owner

Small Business Awards

NerdWallet, 901 Market Street • 5:30 – 8:30PM Hear from successful Asian business owners and entrepreneurs on how they started and grew their businesses. Meet and mingle with other business owners, community leaders and lenders at the networking event. Reception to follow. Sponsored by:

USF Gellert Family Business Center Awards USF Handlery Room 100 2800 Turk Blvd • 5:30 – 7:30PM The Gellert Family Business Center recognizes two family businesses who have been established for more than 15 years and who have made a difference in the way our neighborhoods work. Join the Gellert Foundation, Gellert Advisory Board, USF President Fitzgerald and local legislators in recognizing our 2015 winners and introducing our 2016 awardees.

Latino Entrepreneurs: Their Visions and Journeys Impact Hub, 925 Mission Street • 6:00 - 9:00PM Join a group of Latino entrepreneurs in conversation with LAM. Listen to their success stories, their journeys and find out how they have dramatically reshaped the business landscape through their innovative ideas. This is a must attend event for anyone interested in hearing from the nation’s leading Latino business leaders. Hosted by: LAM & Impact Hub

GGBA MEGA Make Contact The Market, 1355 Market Street • 6:00 – 8:00PM MEGA Make Contact is happening at “The Market,” last year’s SFSBW Mayor’s Honoree and recipient of Congressional and Senate Recognition. Join the GGBA, regional LGBT Chambers, Castro Merchants Association and local growers, purveyors and artisans from The Market for a vibrant networking event!

Wednesday, May 25, 2016 SF Biz Connect 12:00 – 1:30PM A private opportunity for large tech companies to connect with small San Francisco businesses in the food and snack space. SF Biz Connect provides a way for purchasers to easily meet and work with small local businesses when fulfilling company orders. I nvitation Only to SF Biz Connect members.

6:00 – 8:00PM A special awards ceremony honoring small businesses from the US Small Business Administration, the City and County of San Francisco and the San Francisco Economic Development Alliance. Invitation Only.

Thursday, May 26, 2016

Small Business

Conference Small Business Conference City College of San Francisco, Chinatown Campus, 808 Kearny Street • 9:00AM – 5:00PM The Small Business Conference will feature a Small Business Expo, more than 40 free workshops for Small Business owners and a networking mixer at the end of the event! These sessions are free and available to all. Sponsored by:

Small Business Conference Happy Hour City College of San Francisco, Chinatown Campus 808 Kearny Street • 4:30 – 6:30PM Join us for a mixer after the conference in the Expo. Sponsored by:

Friday, May 27, 2016 Service to Success: Building Veteran-Owned Businesses San Francisco War Memorial • 9:00AM-12:00PM We look to honor and support those who have served by helping veterans build for their future as entrepreneurs. Topics covered will include how to access capital to grow your business, getting certified as a veteran-owned business, and understanding the importance of cyber-security. Targeted to veterans but all small businesses are welcome to attend. Sponsored by: Veterans Matchmaking

Saturday, May 28, 2016 Neighborhood Sidewalk Sales Visit select neighborhoods who are hosting special shopping experiences for you!


Small Business Week Sponsors Presenting Sponsor:

San Francisco Municipal Transportation Agency (SFMTA) SFMTA.com

Bank of America

bankofamerica.com/smallbusiness Bank of America has a nationwide network of banking centers and professionals that are committed to its more than 3 million small business clients and their local communities. The personal connection of small business bankers and client managers contribute to the success of small businesses and their communities by making expertise more accessible. The resources of Bank of America help small business owners succeed by offering convenient interactions and comprehensive banking, credit and investing solutions.

Flavors of San Francisco Host:

Office of Small Business sfgov.org/osb

The Small Business Commission and Office of Small Business function as the City’s central point of information and assistance to small businesses in San Francisco. The office provides direct services through customized one-onone assistance, collaborations with other City agencies and referrals to various small business resources. By championing “business friendly” policies, the Small Business Commission and its Office of Small Business work to support and enhance an environment where small businesses can succeed and flourish.

Small Business Conference:

The San Francisco Municipal Transportation Agency (SFMTA) is the city’s mobility manager and operates the entire surface transportation network encompassing pedestrians, bicycling, transit, traffic and parking. The agency also regulates the taxi industry. With a workforce of nearly 5,000, the SFMTA is in motion 24 hours a day, every day of the year, ensuring that the streets of San Francisco are safe and sustainable for current and future generations of residents and visitors.

City View at Metreon cityviewmetreon.com

The vantage point from City View at METREON is panoramic and unparalleled. On the fourth floor, City View at METREON is at the center of the city—and on top of it all. Floor-to-ceiling windows provide an unobstructed view of San Francisco’s renowned cityscape, and the inside is just as breathtaking with a modern, luxe interior that opens to an expansive 12,000-square-foot garden terrace. From product launch to cocktail party, from 200 people to 2,000, City View at METREON makes every event a special occasion.

Workshop Hosts: Airbnb

airbnb.com Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. It was founded in August of 2008 and is based in San Francisco, California. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 34,000 cities and 190 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions.

Bay Area Development Company baydevco.com

Founded in 1981, Bay Area Development Company is licensed by the U.S. Small Business Administration (SBA) as a “Certified Development Company” or “CDC” and 504 lender. This enables Bay Area Development Company to provide commercial real estate financing with below-market, fixed-rates, low-down payments, and long-terms to growing companies throughout Northern California. Over our history we have provided over 2,000 California companies with over $4 Billion of 504 project financing.

Capital Access Group capitalaccess.com

Capital Access Group is a Certified Development Company that offers 90% financing at below-market, fixed interest rates through the SBA 504 loan program for growing businesses to purchase commercial real estate. We have funded in excess of $1 billion dollars of real estate transactions and helped thousands of business owners achieve their dreams of owning their own buildings. Our expertise in financing commercial real estate combined with our personalized service from start to finish gives our clients an advantage in a competitive real estate market.

CDC Small Business Finance

cdcloans.com

CDC Small Business Finance is a non-profit lender that provides low-interest financing to small businesses so they can expand, grow and create jobs in San Diego and throughout California, Arizona and Nevada. The company specializes in SBA lending, including the SBA-504 loan for purchasing commercial/industrial buildings. CDC also offers smaller loans, including the Community Advantage loan for working capital, equipment, inventory, tenant improvements and business acquisition. SBA Microloans are also in CDC’s financing arsenal. In 37 years, CDC has helped more than 10,000 small businesses grow, many of them owned by minorities, women and military veterans. Through small business expansion, CDC has been a catalyst for the creation of over 165,000 jobs.

Endicia Comcast Business business.comcast.com

Comcast Business offers Internet, Ethernet, Voice and TV for businesses with Internet speeds up to five times faster than DSL, super fast Ethernet, a variety of Voice options and TV. Built for business, customers value the diverse, private network and 24×7 dedicated business support.

Forum Hosts:

Bar Association of San Francisco Lawyer Referral and Information Service sfbar.org/lris

Serving San Francisco and Marin County, The Bar Association of San Francisco’s Lawyer Referral and Information Service provides the public with referrals to qualified, experienced attorneys. Multilingual interviewers screen each call and email inquiry, finding the appropriate attorney or legal agency referral for the client. Referrals made in over 100 areas of the law. Small businesses can gain assistance with a variety of matters including: Business Formation, Contracts, and more. (415) 989-1616

Wells Fargo

wellsfargoworks.com Wells Fargo serves approximately 3 million small business owners across the United States and loans more money to America’s small businesses than any other bank (2002-2014 CRA government data). To help more small businesses achieve financial success, in 2014 Wells Fargo introduced Wells Fargo Works for Small Business® – a broad initiative to deliver resources, guidance and services for business owners – and a goal to extend $100 billion in new lending to small businesses by 2018. Follow us on Twitter @WellsFargoWorks.

Bank of the West

bankofthewest.com/small-business Bank of the West is a regional financial services company chartered in California and headquartered in San Francisco with $71.7 billion in assets. Bank of the West is focused on and dedicated to serving small businesses. Our knowledgeable business bankers take the time to get to know our clients – understanding their business challenges and goals. We offer a full suite of financing, cash management and financial advisory services to help business owners pursue their vision and grow.

endicia.com / stamps.com Stamps.com and Endicia (a wholly owned subsidiary of Stamps.com) are the leaders in transforming mailing and shipping for small business, enterprise mailers, e-commerce sellers, and high volume shippers utilizing the U.S. Postal Service®. Together we offer solutions that help ecommerce businesses of all sizes run their operations more smoothly and function more successfully.

Google

google.com/mybusiness Google’s mission is to organize the world’s information and make it universally accessible and useful. Our company has packed a lot into a relatively young life. Since Google was founded in 1998, we’ve grown to serve millions of users and customers around the world.

Kabbage

kabbage.com Kabbage provides fully automated funding to small businesses in minutes. Kabbage leverages data generated through business activity such as accounting data, online sales, shipping and dozens of other sources to understand performance and deliver fast, flexible funding in real time.


Thank You to Our Sponsors Main Street Launch

Sterling Bank & Trust

Visa Inc.

Since 1979, we have empowered small business owners in the Bay Area, beginning in Oakland and expanding to serve San Francisco and veteranowned businesses in California. Through our core services of business advising and loans up to $250,000 to new and existing businesses, we help small businesses expand in size, increase their profits, and reach their goals. We are honored to work with successful, innovative, and community-oriented entrepreneurs. We believe in the power of entrepreneurship to transform lives and communities. In the last 10 years we’ve made 600 loans that totaled more than $41,000,000. Our borrowers have created thousands of new local jobs.

As a key part of Bay Area neighborhoods, the bank has 14 neighborhood branches in San Francisco and one in Burlingame, San Rafael and San Mateo, California, with an additional branch in the main office in Southfield. Our mission is to create exceptional value for customers, employees, investors and the community through innovative and creative products, services and activities; and to profitably grow as an independent, national company by providing superior financial solutions that exceed customer expectations.

Visa is a global payments technology company that connects consumers, businesses, financial institutions, and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. We operate one of the world’s most advanced processing networks — VisaNet — that is capable of handling more than 56,000 transaction messages a second, with fraud protection for consumers and assured payment for merchants. Visa is not a bank and does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations, however, enable its financial institution customers to offer consumers more choices: pay now with debit, pay ahead of time with prepaid or pay later with credit products. For more information, go to usa.visa.com/ about-visa, visacorporate.tumblr.com and @VisaNews.

MainStreetLaunch.org

Recology

RecologySF.com Recology is a national leader in recycling and composting collection programs. We see a world without waste. Our goal is to help the city of San Francisco achieve Zero Waste by 2020 by making recycling and composting convenient for residents and businesses. San Francisco’s current diversion rate is 80%, the highest of any major city in North America. Recology’s operating companies provide collection, recycling and disposal services for everything from residential food scraps to construction and demolition debris. Recology is 100% employee-owned and supports bay area businesses by purchasing goods and services locally.

San Francisco International Airport flysfo.com

San Francisco International Airport (SFO) is the Bay Area’s airport of choice, serving more than 50 million passengers annually. With 45 airlines, travelers have access to 115+ global and 75+ domestic destinations, nonstop. SFO’s mission is “to provide an exceptional airport in service to our communities,” and working with small, local businesses is a key element in achieving this goal. For up-to-the-minute departure and arrival information, airport maps and details on shopping, dining, cultural exhibitions, ground transportation and more, visit www.flysfo.com.

SF Green Business Program SFGreenBusiness.org

The San Francisco Green Business Program (SFGBP) is a voluntary recognition program for small to medium size businesses that meet stringent environmental standards. Our mission is to help San Francisco businesses adopt environmental practices that are sustainable as well as profitable. SFGBP serves a comprehensive services package for businesses, providing access to a host of city services and resources at no cost to the business including rebates, toolkits, videos, and assessments.

Staffly

staffly.com Staffly is a new staffing service that is 100% focused on Retail Staffing. As your retail staffing experts, we focus on recruiting, screening, and hiring great people and matching them to your store. It’s all we do—so you don’t have to.

sterlingbank.com

usa.visa.com/about-visa

Straus Events

strausevents.com We help your small business achieve success through special events and project management. By coupling your goals with our expertise, we enhance your capacity to do and think big and ultimately achieve measurable success. Special events and projects are effective tools in reaching your goals – but are often stressful and unsuccessful without the needed resources or capacity. We are proud to support the San Francisco Small Business Week Committee and look forward to engaging you at the many special events throughout the week!

TMC Financing tmcfinancing.com

Own the business? Own the building. With as low as 10% down, small business owners like you can control rising rent costs and secure a strong financial future for your brand and your family. Occupancy costs are a small business’ largest expense after labor. Owning your facilities controls those costs, builds equity and allows you to make improvements that make your business run better. The SBA 504 program offers below-market interest rates, long terms and much lower down payments than conventional financing. Most for-profit companies qualify and TMC Financing can help you make the most of this federal program. TMC is the largest provider of SBA 504 commercial real estate financing in the Bay Area (and all of Northern California!). TMC consistently ranks among the top CDCs nationwide, funding projects totaling more than $8 billion across California and Nevada. Nearly 5,000 businesses have benefited from this financing, resulting in the creation or retention of an estimated 48,500 jobs.

YP

yp.com YP is a leading local marketing solutions provider in the U.S. dedicated to helping local businesses and communities grow. YP’s flagship consumer brands include the popular YP℠ app and YP.com, which are used by nearly 70 million visitors each month in the U.S. (Internal Data, August 2015). YP solutions include online presence, local search, display advertising, direct marketing and printthe directory advertising. YP maintains Celebrate contributions of relationships with nearly half a million advertisers. Follow us San on Facebook: www.facebook.com/ypforbusiness Francisco small businesses! and on Twitter: @ypforbusiness. For more information, with more than 4,000 go Connect to adsolutions.yp.com/.

Calendar of Events

members of the small business community! Media Sponsor: Focus on making your business soar! Learn about best practices andTimes innovative San Francisco Business bizjournals.com/sanfrancisco technology. Join this inspiring free Each week, theevent San Francisco provides annual that Business honorsTimes small important breaking news on Bay Area business. The Business Times’ contribution pages are packedto with strategies business' San and insights that will help you grow, and tips and leads thatFrancisco's will bring you more business. The San Francisco prosperity. Business Times is the region’s leading business news publication and leading source for local business news.

U.S. Bank

usbankconnect.com U.S. Bank provides financing, education and banking services to help businesses thrive. We offer custom business solutions tailored to your business needs, best in class service and a strong dedication to your business. What’s more, whether you’re just starting a business or looking for resources to help run your existing business, U.S. Bank offers Connect – an online resource center stocked with free online toolboxes, videos, articles. Connect on Twitter @usbankconnect and on Facebook at facebook.com/usbankconnect to learn more.

#SFSBW2016

VEDC

VEDC.org VEDC is a leading non-profit small business lender that is changing the way small business lending is done by making it more available and impactful. As a national small business lender, VEDC offers small business loans ranging from $50,000 to $700,000 in the Bay Area. VEDC has a 40 year history of supporting small business owners with a goal of creating jobs and small businesses.

Celebrate Small Business

May 21-28, 2016 Connect and Register Online at:

sfsmallbusinessweek.com

sfsm


Crunch Culture

2565 3rd Street #307, San Francisco crunchculture.com Non-dairy yogurt made from almond & organic coconut milk paired with granola

DAVIDsTEA

3870 24th Street, San Francisco davidstea.com Walk into a DAVIDsTEA today and you can choose from over 150 types of tea, including exclusive blends, limited edition seasonal collections, traditional straight teas and exotic infusions from around the globe. Not to mention the largest collection of organic teas and infusions in North America.

Monday, May 23, 2016

5:30 - 8:30 PM City View at Metreon 135 4th Street, Fourth Floor $20 Admission Thank you for joining us at the kick-off to San Francisco Small Business Week 2016! You’ll meet and mingle with more than 1,000 Small Business Owners and community leaders. You’ll also connect with dozens of business resources and vibrant businesses from across the City.

Flavors of San Francisco is Hosted by:

Equator Coffees & Teas

986 Market Street, San Francisco equatorcoffees.com Equator Coffee & Teas is a coffee roaster, tea purveyor, retail operator, and coffee farm owner headquartered in San Rafael, CA. Founded in 1995 by Brooke McDonnell and Helen Russell, Equator’s commitment to a sustainable, transparent approach spans nearly two decades.

Goat Hill Pizza

300 Connecticut Street, San Francisco goathill.com Locally owned since 1975, Goat Hill Pizza has locations in Potrero Hill, SOMA, and West Portal. Goat Hill Pizza makes its own sourdough crust and serves housemade sauces, soups and dressings, and uses only the freshest ingredients.

Hint Water

P.O. Box 29078, San Francisco drinkhint.com We love our tasty water that’s 100% natural goodness. Hint Water is water, just more delicious. Hint Water and Hint Fizz have 0 sugar, 0 diet sweeteners, 0 stevia, 0 preservatives, 0 calories, and 0 GMOs. We promote policy of 0 fake (and we’re super proud of it)! Hint is pure wholesome water with nothing but natural fruit oils and essentials – now there’s a hintcentive you can happily drink to!

JJardine Catering & Events

4104 24th Street, #355, San Francisco jjardinecatering.com

A Girl Named Pinky

2948 Folsom Street, San Francisco A Girl Name Pinky is A custom cake company specializing in cakes for all life’s celebrations! Contact today!

Alter Eco

2339 Third Street Suite 70 San Francisco alterecofoods.com Alter Eco is a pioneer of globally crafted organic foods, including delicious Swiss-made dark chocolate bars and truffles, Bolivian Royal quinoa, heirloom Thai rice and unrefined Mascobado cane sugar. All Alter Eco products are USDA Certified Organic, Fair Trade Certified, Carbon Neutral Certified, Non-GMO Project Verified and Certified Gluten-Free.

Awesome Bars

425 Barneveld Avenue, San Francisco youcantfakeawesome.com What’s in a name? Awesomeness. What do we mean by that? All natural and organic ingredients, crush-worthy flavors and good looks to boot. Awesome Bars were created for awesome people. Whether you’re running up mountains, running the world, or just running to catch the bus, our goal is to make sure you have our healthy and tasty granola bars in hand.

JJardine Catering & Events is a full-service catering and events company in the San Francisco Bay Area, with a culmination of over 25 years of restaurant, hotel and catering experience. Excellent food and personalized service are the cornerstones of our business. Our talented team of professionals are dedicated to ensuring that our clients receive the highest standard of service. We make it our daily mission to deliver top quality cuisine with attentive and friendly service.

JUICE HERO

4754 Mission Street, San Francisco ilovejuicehero.com We make delicious fresh juices and herbal shots made-to-order. No sugars or preservatives added!

King Knish Barefoot Wine & Bubbly Modesto, CA barefootwine.com

Our passion is making the world a better place through wine.

Batiste Rhum

PO Box 6, Marin County batisterhum.com Batiste Rhum is the new wave of rum. We are a nonexploitation production creating clean, food grade, sustainable spirits at large scale. We are setting the new standard for the future of rum production. Distilled in the French Caribbean and finished and bottled in California, our entire production is fueled by renewable energy.

1215 Alabama Street, San Francisco yelp.com/biz/king-knish-san-francisco-2 King Knish is the only artisan food producer in the Bay Area dedicated to making the popular Eastern European snack food.

Ladle & Leaf

221 Montgomery, San Francisco order.ladleandleaf.com Local. Healthy. Delicious. We are committed to making delicious, healthy dishes using fresh, seasonal, local produce that is organic whenever possible. We support local farms, dairies and bakeries while looking to global cuisines for flavor inspiration. We also aim to be sustainable in everything we do.


Participating Food & Beverage Entrepreneurs “Flavors of San Francisco” Lagunitas Brewing Company

Seven Stills

ToliverWorks Food

Lagunitas Brewing Company began on a kitchen stove in Northern California in 1993. From actually getting beers into bottles and onto the streets, Lagunitas looks to the future. From expanding the Petaluma Brewery, to building a second location in Chicago and soon a third in Azusa CA, to bringing its flagship IPA across the pond, Lagunitas could probably make good beer on the Moon. Wherever you go, beer speaks, people mumble.

At Seven Stills we focus on making whiskeys from extremely high quality craft beers.

We are a full service catering and food production company specializing in vegan and vegetarian cuisine, including a line of original soups that are available through our soup subscription delivery service.

1280 N. McDowell Boulevard, Petaluma laguntias.com

Laughing Monk Brewing

1439 Egbert Avenue, Unit A, San Francisco laughingmonkbrewing.com Laughing Monk Brewing is a small batch craft brewery in San Francisco that blends traditions from California and Belgium with a mix of local, seasonal ingredients.

Magnolia Brewing Company 1398 Haight Street, San Francisco magnoliabrewing.com

San Francisco brewery founded in 1997 and operating two restaurant/pubs: Magnolia Pub in the Haight and Smokestack BBQ in Dogpatch.

Mamá Art Cafe

4754 Mission Street, San Francisco mamasf.com Mamá Art Cafe is dedicated to the exhibition of local and international artists and New Eden Projects* presentations of music and poetry. Mamá Art Cafe offers specialty fair-trade organic coffee and spices from around the world. While our primary audience originates in San Francisco, Mamá Art Cafe aims to reach a larger global community through this online space.

Nana Joes Granola

2565 3rd Street, Unit 338, San Francisco nanajoes.com Nana Joes Granola is a Gluten Free Vegan Granola company specializing in whole food ingredient granola and granola bars. Bringing positive energy into your mornings.

Old Skool Cafe

1429 Mendell Street, San Francisco oldskoolcafe.org Old Skool Cafe offers more than just employment. We provide a supportive environment to help our youth receive job training skills and paid work experience in aspects of the restaurant business. They are supported with other resources and a sense of family to help them succeed in all aspects of their lives.

Olive This Olive That

304 Vicksburg Street, San Francisco olivethisolivethat.com We’re purveyors of certified California extra virgin olive oils, balsamic vinegars and small batch artisan gourmet products. Our tasting room in Noe Valley is a sensory experience and excellent choice for delicious and healthy gifts for friends, colleagues, and wedding parties.

Prison Bars

1859 Powell Street Suite 213, San Francisco prison-bars.com Prison Bars manufactures and sells “criminally delicious” granola bars to provide jobs for formally incarcerated men and women who are committed to a successful transition back into society.

1439 Egbert Avenue, San Francisco sevenstillsofsf.com

Smitten Ice Cream San Francisco smittenicecream.com

Smitten Ice Cream churns every scoop to-order using the freshest, purest ingredients. It’s the perfect scoop, made right before your eyes.

PO Box 865, South San Francisco toliverworksfood.com

Treasure Island Wines

995 9th Street #201, San Francisco tiwines.net

Born & brewed in San Francisco, we’ve been bringing great beer from the underground to the masses since 1997.

Treasure Island Wines® is a serious urban winery dedicated to making and bottling affordable luxury artisan wines, just five minutes from downtown San Francisco. Our unique winery offers tasting experiences that are driven by invention and personalization. Our wines are made from the finest varietal grapes grown in California and our wines are poured by the winemakers who made them.

Super Duper Burgers

Tres Tequila Lounge & Mexican Kitchen

Step into any Super Duper Burger, and you’ll notice we’re different. From our famous (free) house-made pickles, to the hand-painted signage, to our cheerful staff, we build our restaurants like we build our burgers—sustainably, locally, and with an unwavering commitment to quality.

Tres is dedicated to the food and spirit of Jalisco, the state in Mexico where 98% of all Tequila is produced. Our specialty is fresh, hand-squeezed lime margaritas using only 100% blue agave Tequila. Our traditional Jaliscan cuisine is wholesome and rustic, using al pastor and wood-burning ovens. Located just 1 block from AT&T Park, our historic building with exposed brick and wood beams sets a warm and welcoming atmosphere for our guests.

Speakeasy

1195 Evans Avenue, San Francisco goodbeer.com

783 Mission Street, San Francisco superdupersf.com

Swamp Seafood Restaurant

5423 Geary Boulevard, San Francisco swampsf.com Swamp serves Asian-inspired Cajun seafood for the West Coast. Specialties include fresh oysters, cherry stone clams, grilled alligator sausage, fresh Dungeness crab and Maine lobster, crawfish or shrimp boil with a variety of flavors to choose from (seasoned boil, garlic butter, lemon pepper, curry coconut, and signature hurricane Cajun sauce) and our famous garlic noodle.

Ted’s Market & Deli

1530 Howard Street, San Francisco www.tedsmarket.com Compact delicatessen stalwart known for its sandwiches & prepared foods, plus grocery items.

Terra Sancta Trading Company terrasanctatrading.com

The vision of Terra Sancta Trading is simple: Share the revival of the ancient wine, beer and spirit making traditions of the Holy Land with the U.S. market. This by way of a diverse, unique and a quality-focused supply of products originating from the Eastern Mediterranean in general, and the Holy Land in particular. – Saha! (Good Health)

The American Grilled Cheese Kitchen 1 South Park Suite 103A, San Francisco theamericansf.com

The American Grilled Cheese Kitchen is San Francisco’s first and only artisan grilled cheese sandwich restaurant; serving unique sandwiches, salads and soups made from scratch with locally sourced ingredients.

The Market

1355 Market Street, San Francisco visitthemarket.com The Market will always be full of the unexpected. A place that welcomes fresh experiences and an ever-changing menu. Great food brings people together. The Market is more than a grocery store or a place to shop; it’s the local hub where you can grab a quick, gourmet bite and plan to run into your neighbors. It’s how you turn your city into your community. We believe in going deeper than the food. We want to tell stories that can only be found in the hearts of local growers, purveyors and artisans.

130 Townsend Street, San Francisco tressf.com

Triple Voodoo

2245 3rd Street, San Francisco triplevoodoo.com Triple Voodoo is a premium craft brewery located in the historic Dogpatch neighborhood of San Francisco. We specialize in combining the best qualities of Belgian and West Coast styles of brewing to create unique and interesting beer.

Xanath Organic Ice Cream

951 Valencia Street, San Francisco xanath.com Organic ice cream and Organic frozen yogurt for children of all ages at affordable prices. Organic Ice Cream $2.99. Organic Frozen Yogurt 99 cents. 28 Organic flavors and 4 Organic frozen yogurt with a TWIST. Organic flavors that we will be bringing are saffron ginger, cookies and cream, Mexican vanilla and mango sorbet.

Z Cioccolato

474 Columbus Avenue, San Francisco zcioccolato.com Z Cioccolato is San Francisco’s premier fudge shop located in the heart of the historic North Beach neighborhood. Z Cioccolato was featured on the Cooking Channel as well as ranked by MSN as the 18th best fudge in the U.S. We make over 50 unique flavors and offer our guests free samples of all our flavors to help them decide!


Sponsored by:

Thursday, May 26, 2016

Small Business

City College of San Francisco Chinatown/North Beach Campus, 808 Kearny Street

Conference

Cost: Free

Session 1

Room #

9:00 - 10:30AM

Access to Capital ੌ๤ඞೇ Crowdfunding Marketing Basics Empowering Women! Lessons Learned from Female Business Owners Grow Your Business Online Growth Capital for Your Business Expansion How Your Business Can Save Money by Going Green Navigating Shipping Costs: Finding the Right Mix for Your Business Restaurant Resources - Alternative Staffing Solutions for Your Restaurant Retail Innovation Trends To Drive Profit The Visual Business Plan Who's Your Jenny? How to Identify Your Target Market

SMALL BUSINESS EXPO

10:30 AM - 1:30 PM

Break – 10:30 – 10:50AM

Small Business Expo Open

Session 2

10:50AM - 12:20PM

Room #

Expanding Company and Employee Benefits Essentials of Small Business Bookkeeping Four Steps to the Perfect Logo Franchising Basics: What You Should Know to Consider a Franchise Getting Certified for Contracting: Will it Work for You? How to Start a Business in San Francisco (In Cantonese) How to Start a Mobile Food Venture Social Media: Friend or Foe? Start-up Financing; Alternative Ways to Finance New Businesses Tap Into Opportunity: Resources to Leverage Tourism and Support Transform Your Business Easily with Accessible Technology Lunch Break – 12:20 – 1:30PM

Workshop Topics:

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Business

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Small Business Expo Open

Finance

Individual Development

Marketing

Limited Seating, Advance Registration Recommended

Procurement


A free conference for today’s small business. Get started or get bigger. Tap into the opportunities!

Session 3

Room #

SMALL BUSINESS EXPO

1:30 AM - 6:30 PM

1:30 - 3:00PM

Building the Perfect Elevator Pitch Commercial Real Estate: Buying a ‘Home’ for your Business Doing Business at San Francisco International Airport Fearless Digital Marketing: Driving Leads to Small Businesses How to Generate New Business Using Video How to Make a Living Making Food How to Negotiate Change Networking 101: Confidence and Ease at Business Networking Events Private Business, Public Purpose: Doing Well By Doing Good for Your Small Business The Art of Storytelling: Better Marketing for Your Small Business Using Contracts to Protect Small Business and Personal Assets from Unforeseen Threats Break – 3:00 – 3:20PM

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Small Business Expo Open

Session 4

Room #

3:20 - 4:50PM

B2B Lead Generation - Jumpstart Your Business Founders Stories: Equator Coffee & Teas, Three Twins Ice Cream, & Goorin Bros. Get Known Everywhere How to Make a Living Making Beer Influential Selling: How to Turn Connections Into Revenue Innovation in Payment Processing (EMV and Mobile Payments) Managing Your Most Important Asset: Online Reputation & Digital Presence The Future of Video Marketing What do Lenders Look For

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Small Business Reception & Raffle 4:30 - 6:30PM Sponsored by:

After the conference join us to celebrate Small Business and network with your peers! You’ll have another chance to learn about our many sponsors and city resources and enter into an exciting Raffle with prizes donated by our many partners.

Register Online for FREE at: www.sfsmallbusinessweek.com


Sponsored by:

1

Small Business

Conference

Session

SESSION 1: 9:00 - 10:30AM

Empowering Women! Lessons Learned from Female Business Owners

Access to Capital (in Mandarin) 商業貸款

Room: 402, 4th Floor · Topic: Business

Room: 604, 6th Floor · Topic: Finance

With all the advancements for women in business over the last several decades we have much to celebrate but we also have a long road ahead. The empowerment of women in business is critical to the success of the overall economic fabric of our communities. This workshop will provide you with critical information you can put to use in your business endeavors immediately following the session. Lead by two of San Francisco’s most admired business women, Gwen Kaplan and Emily Wirowek, they will share ‘real-world’ challenges and ‘real-life’ solutions to propel your business forward. It’s time to Take Authority, Build Community and Enable Success!

An introductory course to provide small business entrepreneurs and those who are planning to start a business with information on where and how to obtain small business financing. Class Outline & Objectives: Getting Ready for Financing, Types of Financing, Lending Criteria, Importance of Business Planning, Documents Required. 入门课程,提供業主和準備創業者在哪里和如何获得小企业融资创 业。 課程大綱和目標: 貸款前必要的準備, 貸款類型, 貸款基本要 求, 企業計畫書, 貸款所需文件。

Co-Presented by: Emily Wirowek, Esq., Law Offices of Emily Wirowek, National Association of Women Business Owners - San Francisco Bay Area President; Gwen Kaplan, Owner Ace Mailing Sponsored by: Comcast Business

Time: Thursday May 26, 2016 五月二十六日,星期四,二零一六年

9:00am to 10:30am

Address 地址: City College, North Beach/Chinatown Campus 808 Kearny St, San Francisco, CA 94108 如果有需要也可以电话报名,请联系Ginny De Shu (苏嘉丽) (415) 744-8484 or Tong Qin (秦彤) (415) 744-8475 Co-Presented by: Tong Qin (Moderator), Deputy District Director & National Director for Asian American and Pacific Islander (AAPI) Outreach, US Small Business Administration, San Francisco District Office; William Chou, Wells Fargo Sponsored by: Wells Fargo

Grow Your Business Online Room: 503, 5th Floor · Topic: Marketing This workshop will cover how to be found on Google, how to get insights from Google products, and how to be more productive with Google tools. Learn about search engine marketing, tips for promoting your website in a multi-screen world, why tracking matters, and how Google Analytics and Google Apps can help your business. Presented by: Brette Humphrey, Customer Experience Manager, Google Sponsored by: Google

Crowdfunding Marketing Basics Room: 504, 5th Floor · Topic: Marketing

Growth Capital for your Business Expansion

Need funding to bring your project or product idea to life? Thinking of using one of the crowdfunding options now available online? This program will give you a high-level overview of the crowdfunding process and how to market your product or project in order to raise funds. You will learn the basics of crowdfunding, so you can determine whether this process is a fit for your product/ project, how to determine if your product/project idea qualifies for crowdfunding in order to make the best use of your time and effort, what promotional components are used to tell both your story and the story of your product/project for crowdfunding, why you need to choose the most relevant social media tools to ensure you reach your prospective backers, and what next steps you can take to learn more about running a successful crowdfunding campaign.

Room: 603, 6th Floor · Topic: Finance

Presented by: Cheryl Downing, Cheryl Downing & Associates

A panel of experts representing SBA, an SBA Community Advantage lender, a national bank, and a community bank, will discuss financing options, what lenders are looking for, credit requirements, and the importance of a relationship with a financial institution. Eligibility guidelines and loan application procedures will also be covered. Co-Presented by: Mark Quinn (Moderator), District Director, US Small Business Administration, San Francisco District Office; Emily Shanks, Small Business Banking, Region Executive, Bank of America; Al Thiel, CDC Small Business Finance Sponsored by: Bank Of America


Thursday, May 26, 2016 9:00AM-6:30PM City College of San Francisco Chinatown/North Beach Campus, 808 Kearny Street Cost: Free Register: www.sfsmallbusinessweek.com

How Your Business Can Save Money by Going Green

Retail Innovation Trends To Drive Profit

Room: 505, 5th Floor · Topic: Business

Retailers in San Francisco are dealing with a rapidly changing landscape as a result of low unemployment, new laws, and evolving demographics. This workshop will include innovators in the retail sector to discuss trends and solutions for small businesses to adapt with the times and increase profit. Comprehensively learn about products and tools to build your brand, drive people in the door, battle the staffing crisis, and track customer/inventory activity on a limited budget. Topics discussed will include retail staffing solutions, social media marketing, staff training, store experience, and POS systems.

Room: 605, 6th Floor · Topic: Business

Did you know that the City has great resources to help your bottom line through environmental conservation? Come learn about incentives to save energy, water, and waste that will also help you save money. The SF Department of Environment has many great programs and resources you can take advantage of including the SF Green Business Program, and we can connect you with our partners at Recology, PG&E Energy Watch, and SF Public Utilities Commission to help you save money. Presented by: Sarah Koplowicz, Green Business Associate, SF Green Business Program

Co-Presented by: Bjorn Ovick, Co-Founder, Staffly; Cappy Pratt, Co-Founder, 1226 Digital; Simon Turner, Co-Founder, Myagi; Stephen Myers, Store Manager, Ministry of Supply; Bobby Marhamat, CRO, Revel Systems

Sponsored by: SF Green Business Program

Sponsored by: Staffly

Navigating Shipping Costs: Finding the Right Mix for Your Business

The Visual Business Plan

Room: 602, 6th Floor · Topic: Business

Room: 501, 5th Floor · Topic: Business

Whether you’re an online seller or a brick-and-mortar retailer, if you’re shipping goods to consumers and don’t know how and when to choose the most affordable shipping carriers for your business, you could be losing money.

The Business Model Canvas is a strategic management tool and the basis of the Lean Startup approach to entrepreneurship. In this workshop, you will be introduced to this tool and have an opportunity to work in small groups to outline a business idea using the canvas. The canvas, typically used with sticky notes, allows you to describe, design, challenge, invent, and alter your business model as you gather information about your business through primary market research.

Presented by: Jessica Foth, Senior Product Marketing Manager, Endicia Sponsored by: Endicia

Presented by: April Gilbert; Program Director, Renaissance Entrepreneurship Center

Restaurant Resources - Alternative Staffing Solutions for your Restaurant Room: 705, 7th Floor · Topic: Business

Who’s Your Jenny? How to Identify Your Target Market

Trouble finding and keeping staff for your restaurant? So is every other restaurant in the city, but there are alternatives to Craigslist. Come hear directly from a diverse group of organizations and programs helping restaurants keep up with their staffing needs.

Room: 502, 5th Floor · Topic: Marketing

Presented by: Donnalyn Murphy (Moderator), Associate Director, Golden Gate Restaurant Association; Troy Henry, Center Director, Success Center; Winnie Yu, Assistant Director, Self Help for the Elderly; Phoebe Sanders, Chef and Culinary Training Instructor, Episcopal Community Services’ CHEFS Program; Sabrina Reid, Account Executive, American Works of California; Kerry Glancy, Director of Operations, Piccino Sponsored by: TMC Financing

Identifying your ideal target market may be the most vital task for every small business owner, because it enables you to craft a precise marketing plan that gets results. However, business owners are often afraid to eliminate anyone as a potential target. Using interactive exercises and examples like Old Navy’s fictional, typical customer, “Jenny,” Ken Stram and Kristy Lin Billuni will teach small business owners how to paint a clear and specific picture of their ideal customer. This lively workshop will include exercises and group activities, and helpful handouts and worksheets will be provided. Co-Presented by: Ken Stram, 2Bridge Communications; Kristy Lin Billuni, The Sexy Grammarian Sponsored by: US Bank

1 Workshop Topics:

Business

Finance

Individual Development

Marketing

Procurement


Sponsored by:

Small Business

Conference

Session

2

Session 2

Franchising Basics: What You Should Know to Consider a Franchise

Expanding Company and Employee Benefits

Room: 502, 5th Floor · Topic: Business

Room: 605, 6th Floor · Topic: Business

This class provides an overview on franchising, pros and cons, selecting the right one, proper due diligence, funding options, and keys to success in operating a new franchise. Hear from franchise owners and their process from corporate America into franchise ownership.

Learn how to provide employees of your company with choice, value and convenience to help them reach their financial goals. Provide your employees with a benefits package that helps with retention and provides you with reduced payroll costs and tools for recruitment. Presented by: Lauren Kozlenko, Wells Fargo At Work Program Manager, Wells Fargo

Presented by: Katie Fagan, MBA/PhD - President, FranNet of the San Francisco Bay Area Sponsored by: CDC Small Business Finance

Sponsored by: Wells Fargo

Essentials of Small Business Bookkeeping

Getting Certified for Contracting: Will it work for you?

Room: 602, 6th Floor · Topic: Finance

Room: 505, 5th Floor · Topic: Procurement

Running a business without a clear financial picture is complicated. Come to this workshop to learn and understand the importance and purpose of bookkeeping, budgeting and financial reports, as well as accounting and bookkeeping terminology. Topics include budgeting, proper accounting data flow processes, cash vs. accrual accounting, different financial reports, statement of cash flows, and more.

The public sector, utilities, and corporations all have different ways of certifying small businesses to diversify their supplier base. How can you take advantage of these opportunities to grow your business? Certification is just the first step. Learn all the steps to getting deals with this panel representing the city of San Francisco, the state of California, California’s public utilities, and the Western Region Minority Supplier Development Council.

Presented by: Sandra Garsele, MBA, Managing Consultant, Hilliard Management Group, Inc. Sponsored by: Visa

Four Steps to the Perfect Logo Room: 503, 5th Floor · Topic: Marketing Customers learn a lot about your company in just a few precious seconds—all by seeing your logo. A great logo quickly reveals important information like your industry, personality, and what makes you different. If you’re preparing to get a logo, that might sound intimidating. But it doesn’t have to be. In this workshop you’ll get to know the four fundamental steps to follow for achieving a memorable logo. You can use those steps to assist you in the logo design process and get to a great outcome for your business. Presented by: Jolene Chen, Director, Brand Marketing, 99designs Sponsored by: Comcast Business

Co-Presented by: Tong Qin (Moderator), Deputy District Director & National Director for Asian American and Pacific Islander (AAPI) Outreach, US Small Business Administration, San Francisco District Office; Benjamin J. Poole, Contractors Assistance Center, SF Water; Coreena Conley, MBA, Chief Executive Officer, Veterans Business Outreach Center Sponsored by: Office of Small Business & Small Business Administration

How to Start a Business in San Francisco (In Cantonese) Room: 604, 6th Floor · Topic: Business In this informative class you will hear about rules, regulations, and important considerations for starting a business in San Francisco. You will also receive information on city programs and resources, including small business loans, tax credits and incentives, and technical assistance providers. 在課程中,你会听到有关在旧金山开 你会听到有关在旧金山开办企业的法规,规章和應該考慮的因素。您 也将學到城市规划和资源,包括小企业贷款,税收优惠和鼓励政策, 以及為創業者提供的技术援助。 在課程中可學到怎樣 register your business 註冊公司 , file a fictitious business name 註冊公司名字, and obtain other permits and licenses. 獲得其他的許可證和執照 如果有需要也可 如果有需要也可以电话报名,请联系Ginny De Shu (苏嘉丽) (415) 744-8484 or Tong Qin (秦彤) (415) 744-8475 Presented by: Lawrence Liu, Business Consultant, San Francisco Small Business Development Center

2


Thursday, May 26, 2016 9:00AM-6:30PM City College of San Francisco Chinatown/North Beach Campus, 808 Kearny Street Cost: Free Register: www.sfsmallbusinessweek.com

How to Start a Mobile Food Venture

Tap Into Opportunity: Resources to Leverage Tourism and Support

Room: 504, 5th Floor · Topic: Business This workshop will provide the nuts and bolts of how to start a mobile food business in San Francisco. Whether you want to operate a pushcart or mobile truck, you will hear from an industry expert and City Representative on what you need to know about Mobile Food Permitting in San Francisco and the Mobile Food Industry in general, including information on city regulations, what to consider when purchasing a pushcart or truck, other important considerations of the industry, and more.

Room: 705, 7th Floor · Topic: Business

Co-Presented by: Carol Cheng (Moderator), Business Case Manager, Office of Small Business; Robert DeMarr, Environmental Health Inspector, Department of Public Health; Matt Cohen, Owner, Off the Grid Services, LLC

Co-Presented by: Molly Turner (Moderator), Global Head of Civic Partnerships, Airbnb; Erin Rheinschild, Director, Visitor Experience, SF Travel; Marianne Mazzucco Thompson, Project Manager Office, Economic and Workforce Development; Taryn Taddeo Palumbo, Director, Strategic Partnerships San Francisco Chamber of Commerce

Social Media: Friend or Foe?

Sponsored by: Airbnb

Tap Into Opportunity will provide a variety of resources for local businesses to leverage tourism, access technical support, and engage in the shop local movement. Come learn great tips to access guests who are staying in your neighborhood and to make your neighborhood tourism ready. Discover a wealth of resources provided by the San Francisco Chamber of Commerce for your business.

Room: 402, 4th Floor · Topic: Marketing Using social media to promote your business can be a great tool, but it can also cause a lot of headaches. In this workshop you will learn which platform(s) to use and when, posting frequency for efficiency, how to react to negative comments, understanding customer conversions on different platforms, and strategies for keeping up with the latest apps / technology.

Transform Your Business Easily with Accessible Technology Room: 501, 5th Floor · Topic: Business

Co-Presented by: Jess Harris (Moderator), Social Media Manager, Kabbage; Donna O’Leary, Co-Founder, Ambiance; Erika Olson, Owner, CookieLove; Tom James, Owner, Overall Social; Jessie Black, interior design boutique founder, jessieblack.com Sponsored by: Kabbage

Start-up Financing: Alternative Ways to Finance New Businesses Room: 603, 6th Floor · Topic: Finance Join the SBA for a start-up financing workshop to hear directly from different alternative non-profit lenders about their target small business client, products and more. Lenders will include a Community Advantage lender, a Microlender, and an online lender. You will also hear from small business owner Steve Rubenfaer of Mission de Flores on how he successfully used alternative financing to start and grow his business.

This workshop will cover all the technologies that you have heard about, but were afraid to ask about. As small business owners, you don’t need a big budget to act big. We will review a variety of technologies that are available at no or low cost that can improve your small business’ profitability, and increase your income and efficiency. These tools help small business owners increase sales and customers, streamline their back office, improve management & general efficiency and lower operating costs. We will cover technologies that build and keep track of customers, assist your communications and marketing, help the business look and feel well established to customer prospects, increase your average sale, facilitate transactions and more. Learn: Tools to make elegant, quick, effective websites; how to increase sales by offering costeffective credit card processing; and how to use social media effectively. This mini-workshop is a sample of our Small Business Tech Training program to begin in the summer of 2016. Co-Presented by: Ann Singer, Development and Operations Director, Urban Solutions; Susie McKinnon, Neighborhood Services, Urban Solutions Sponsored by: Bank of America

Co-Presented by: Marlow Schindler (Moderator), Assistant District Director for Lender Relations, US Small Business Administration, San Francisco District Office; Darius Mahajer, Main Street Launch; Spencer Larkin, Kiva Zip; Sandy Mackovich, Senior Business Development Off; Steve Rubenfaer, Owner and CEO, Mission de Flores Sponsored by: Main Street Launch

Workshop Topics:

Business

Finance

Individual Development

Marketing

Procurement


Sponsored by:

3

Small Business

Conference

Session

Session 3

Fearless Digital Marketing: Driving Leads to Small Businesses

Building the Perfect Elevator Pitch

Room: 502, 5th Floor · Topic: Marketing

Room: 504, 5th Floor · Topic: Marketing

Fear. It can be a crippling thing. And not taking advantage of digital marketing for your business because of fear? Catastrophic. In today’s technology-driven world, a business needs an online presence & foundation, simple as that. But you can’t stop there. What good is that website that’s never found, or those online reviews that are never read? Unfortunately, advertising isn’t like “Field of Dreams- Build it & they will come”. It takes knowing which tools & resources are available to actually get you those clients.

The ability to concisely and meaningfully articulate what your organization stands for and what the value is to a prospect is one of the most important elements of a brand’s development. For over 30 years, Gumas has been helping Challenger Brands build clear, focused Elevator Pitches that serve as the base customer-facing language for companies in all industries. This hands-on, interactive workshop will provide you with the simple tools you need to message your business. Presented by: Craig Alexander, SVP, Client Services, Gumas Sponsored by: Recology

Commercial Real Estate: Buying a home for your Business Room: 603, 6th Floor · Topic: Finance Join a panel of SBA commercial real estate financing experts, a commercial real estate broker and a small business owner who has successfully taken advantage of the SBA 504 loan program to grow his business. This free workshop is for small business owners, potential borrowers, real estate agents, commercial real estate brokers, financial planners, accountants, attorneys, architects, and anyone who wants to know more about commercial real estate ownership.

How many times have you “tried” advertising & felt like you didn’t get a return on your investment? How much time did you spend on it? Did you do it yourself? What did you do? Did it work? How do you know for sure? At first glance, driving leads to your business seams easy, right? It’s actually a very complex task. First you have to have a solid digital presence to actually send “leads” to. But let’s stop there- what is a lead? Is it a bunch of clicks or impressions to a website? Or, the “intent” of a search online? No. A lead, is a desired, actionable effort, like a phone call or an email, directly from your target market. But in order for that phone call or email to “convert” into a paying customer, you have to be able to quickly capture & keep their attention, & give them a reason to partner with you. In this workshop, you will learn about digital marketing & leaddriving advertising that will not only help you increase your business revenue month-over-month, but when done properly, give you a return on your business investment. More importantly, your business needs to be found by the kind of people you want to do business with, in the areas you want the business from, & through avenues where your target market is looking, to try & find you. The clock is ticking, get your phone ringing today! Presented by: Kristin Challandes, Digital Sales Manager, YP Marketing Solutions

Co-Presented by: Darrell Dante (Moderator), Lender Relations Specialist, US Small Business Administration; Speakers and experts from Bank of the West, lenders, borrowers and real estate brokers

Sponsored by: YP

Sponsored by: Bay Area Development Company

How to Generate New Business Using Video Room: 501, 5th Floor · Topic: Marketing

Doing Business at San Francisco International Airport Room: 505, 5th Floor · Topic: Procurement The purpose of this workshop is to inform small businesses of the types of opportunities at airports - construction, concessions, professional services, goods and supplies - with a focus on SFO opportunities. Key differences in accessing and operating businesses at SFO vs. non-airport business environments will be detailed. Tips and strategies for networking and bidding on opportunities will also be shared. Presented by: Dana Lang; Small Business Affairs Officer, San Francisco International Airport

A marketing video is the new “killer” & most important marketing tool in your back pocket, but how do you use it to generate leads? In this workshop, you will learn the 3 key video production methodologies that take advantage of your strengths (even if you’ve never been in front of a camera before), the 12 types of video you can easily create to get prospects to know, like and trust you, and how to use SEO to get your video to show up on Google. After attending this talk, you’ll have the necessary knowledge on how to use a killer marketing video to generate more leads for your business. Co-Presented by: Stephanie Shaterian, Owner, fLO Content; Thomas Petty, President & Trainer, Bay Area Search Engine Academy Sponsored by: Comcast Business

Sponsored by: San Francisco International Airport

3


Thursday, May 26, 2016 9:00AM-6:30PM City College of San Francisco Chinatown/North Beach Campus, 808 Kearny Street Cost: Free Register: www.sfsmallbusinessweek.com

How to Make a Living Making Food

Private Business, Public Purpose: Doing Well By Doing Good for Your Small Business

Room: 605, 6th Floor · Topic: Business

Room: 705, 7th Floor · Topic: Business

Making food is one thing, making a living is entirely different. In this brief workshop, La Cocina, Department of Public Health and the FDA San Francisco District Office will review the fundamental considerations that any food entrepreneur should consider before launching this next phase of their life. La Cocina will review business planning resources, available kitchen spaces, techniques for assessing the marketplace and referrals to support organizations. The FDA San Francisco District Office will focus on what is required when you start selling your food product on the internet and come under the jurisdiction of the federal government. It will address good manufacturing practices, food labeling regulations and the federal laws including Food Safety Modernization Act (Preventive Controls), the Food Allergen & Consumer Protection Act, the Food, Drug and Cosmetic Act and others. If you have high aspirations for the sales of your product, it will help you be aware of future requirements. Co-Presented by: Emiliana Puyana (Moderator), Program Coordinator, La Cocina; Mary Ellen Taylor, Public Affairs Specialist, Office of Communications & Quality Program Management, Office of Regulatory Affairs, FDA; Jonathan Rubingh, Senior Inspector, Department of Public Health

How To Negotiate Change Room: 503, 5th Floor · Topic: Individual Development This workshop will address the obstacles to change, which include; what to expect in the process, guidelines to change, the step by step process, the roles needed, how to lead the change, and how to solidify the change when made. At the end of the workshop attendee’s will take their own template for change with them and apply the strategies to their own business.

Community Engagement feels good, but it’s also smart business. Learn how some thriving local businesses have made community involvement a key part of their marketing strategy and business development. In this workshop you will hear how local small businesses, like Cole Hardware and Sports Basement, have used community engagement to achieve their goals through being part of the community. Learn about how they activate these programs and partnerships, and the balancing act that comes with doing good in the community and doing well for your business. Co-Presented by: Taryn Taddeo Palumbo (Moderator), Director, Strategic Partnerships, San Francisco Chamber of Commerce; Rick Karp, Keeper of the Karma/President, Cole Hardware; Julia Strzesieski, Executive Marketing Coordinator, Cole Hardware; Shelley Berniker, General Manager / Marketing Manager, Sports Basement Sponsored by: San Francisco Municipal Transportation Agency

The Art of Storytelling: Better Marketing for Your Small Business Room: 402, 4th Floor · Topic: Marketing Our brains are wired to remember stories. They are the best tool we have to inspire employees, create loyal customers, and engage evangelists. In this workshop, you will learn how to become stronger, more resourceful and more powerful than you ever thought possible using your past experiences to develop something no one can recreate: the story of you and your business. Presented by: Bartlomiej Skorupa, Vice President of Leadership Development, Figur8 Cloud Solutions Sponsored by: Bank of America

Presented by: Barney Kramer, President, Strategic Management

Networking 101: Mix With Confidence and Ease at Business Networking Events

Using Contracts to Protect Small Business and Personal Assets from Unforeseen Threats

Room: 604, 6th Floor · Topic: Individual Development

Room: 602, 6th Floor · Topic: Business

So many people stop themselves from going to a mixer. Others go and feel awkward so they never go again. This workshop is designed to empower you to go to a networking event, and to practice a few simple yet effective techniques to make it a positive and profitable experience. In this workshop, you will learn how to get more clients by overcoming the mix of resistance and fear, how to be prepared and at ease before & during a networking event, gain networking skills & strategies, learn how to convert a stranger into a warm lead, how to follow up after an event for real results, and simple yet powerful techniques plus tools to remember them on the spot.

Small business owners face daily challenges, but they can’t protect their businesses against threats without being proactive in their threat assessment. Business owners can guard themselves against liability by building their business on a foundation of solid contracts. In this workshop we will discuss contract provisions and will explore the consequences of cutting legal corners in third-party dealings. Categories for discussion include: website policies; use of non-disclosure agreements; terms of sale and use; borrowing and lending; conflict resolution and settlement; outsourcing goods and services; and dealing with creditors and fraud.

Presented by: David M. de Leeuw, Publisher, The Chamber Link

Presented by: Amy Sommer Anderson, Esq., Principal at AROPLEX LAW and Panel Attorney for BASF Lawyer Referral & Information Service

Sponsored by: Comcast Business

Sponsored by: The Bar Association of San Francisco

Workshop Topics:

Business

Finance

Individual Development

Marketing

Procurement


Sponsored by:

4

Small Business

Conference Session 4 B2B Lead Generation - Jumpstart Your Business Room: 604, 6th Floor · Topic: Marketing The San Francisco Business Times is a great resource to grow your business. In this workshop we will cover three dynamic topics. Online business resources; how to find email addresses, phone numbers and directly connect with local business leaders. List databases; learn how to find business list databases and tools to drive better sales leads. Print media; learn basics and best practices for leveraging the print media for pre-call research and to build relationships to uncover business opportunities. You’ll leave the session with tangible tools to grow your business, advance your career, and simplify your professional life.

Session How to Make a Living Making Beer Room: 705, 7th Floor · Topic: Business

Breweries are launching in neighborhoods throughout San Francisco as part of a growing craft movement, one offering experiences and products every bit as unique as the communities they serve. And as any craft brewer will tell you, designing, building and operating a successful brewery requires as much if not more business savvy and regulatory diligence as it does brewing experience. From choosing the right business model to the nuts and bolts of setting up shop, find out, first hand, from the people who know what it takes. Join local brewery owners and members of the San Francisco Brewers Guild as they highlight the issues and share personal experiences of how they turned their passion for brewing into a business.

Sponsored by: San Franciso Business Times

Co-Presented by: Regan Long, Brewmaster & CEO, Local Brewing Co.; Jon Verna, Co-Founder / Director of Operations, Harmonic Brewing Co.; Susan Ma, Office of Economic and Workforce Development, City of San Francisco Developer of the City’s Brewery Starter Kit: Brewery | SF; Joanne Marino, Executive Director, San Francisco Brewers Guild

Founders Stories: Equator Coffee & Tea, Three Twins Ice Cream, & Goorin Bros.

Influential Selling: How to Turn Connections Into Revenue

Room: 402, 4th Floor · Topic: Individual Development

Room: 504, 5th Floor · Topic: Individual Development

Being a small business owner is more of a journey than a job. In this session you will hear from three successful entrepreneurs about their journey, lessons learned, and what it has taken for them to reach their level of success today. Each speaker will be in discussion with moderator Mark Dwight, Founder and CEO of Rickshaw Bagworks, for 15 minutes, followed up by 10 minutes of Q&A with the audience. We’re excited to present the stories of Neal Gottlieb, Founder of Three Twins Ice Cream; Ben Goorin, CEO & President of Goorin Bros.; and Helen Russell, Co-founder & CEO of Equator Coffees & Tea and the 2016 National Small Business of the Year!

Building a business is about building reciprocal relationships and creating a solid community of contacts designed to help you close deals faster, based on your influence in the marketplace.

Presented by: Lacey Patterson, Business Development Manager, San Francisco Business Times

Co-Presented by: Mark Dwight (Moderator), Founder / CEO, Rickshaw Bagworks; Helen Russell, Co-founder & CEO, Equator Coffees & Tea; Neal Gottlieb, Founding Twin, Three Twins Ice Cream; Ben Goorin, CEO & President, Goorin Bros. Sponsored by: Bank Of America

Get Known Everywhere

Are you networking with people who only want to sell you something? Are you networking with people with no interest in doing business with you? When you meet with others what do you bring to the table that will make them do business with you? Do you come home from a networking event with a pocket full of business cards, but no real connections? Are you struggling to close sales and build a solid prospect list and connections? Do you leave sales meetings feeling dejected? Do you have a system in place for building the business you want with the contacts you have? Are you making things happen or waiting for opportunities to come your way? If you answered “yes” to any of these questions then it’s time to create a networking community of success and prosperity that both builds your influence and increases your bottom line. Be sure to join radio personality and best-selling author, Tony Wilkins for this critically acclaimed interactive workshop and start closing sales faster with more ease and with very little networking.

Room: 503, 5th Floor · Topic: Marketing Want to get bigger media visibility and become the #1 Influencer in your industry? Based on her international bestseller, Guerrilla Publicity, Jill shares simple strategies to help your small business go from unknown to newsworthy. Sharing her proven secrets to understanding what the media wants, Jill provides you with short-term, doable tactics that boost visibility for you and your brand and drive prospects to your door and profits to your pockets! Presented by: Jill Lublin, CEO, JillLublin.com Sponsored by: US Bank

Presented by: Tony Wilkins, CEO, Small Business Forum Radio and Magazine Sponsored by: Sterling Bank


Thursday, May 26, 2016 9:00AM-6:30PM City College of San Francisco Chinatown/North Beach Campus, 808 Kearny Street Cost: Free Register: www.sfsmallbusinessweek.com

Innovation in Payment Processing (EMV and Mobile Payments) and What It Means for your Business

The Future of Video Marketing Room: 501, 5th Floor · Topic: Marketing

Room: 605, 6th Floor · Topic: Finance Customers are embracing a wave of new, technology-driven payment options. Business owners are adapting rapidly to the latest trends. With so much available, how can you know what’s right for your business – today and in the future? Learn how to make sense of the changing payment landscape with the EMV chip and mobile payments. Co-Presented by: Mike Izakov; Liliana Benavides Sponsored by: Wells Fargo

Did you know the average consumer watches over 5 1/2 hours of video content every day? Did you know that you can advertise on television in San Francisco for as little as fifty cents a commercial? It’s proven that the most effective and engaging medium to connect with your customer is through video. Attend this workshop to learn how to create a video strategy for your business in 5 easy steps, how to create video content for your business to use on your website and learn about the 15 secrets to creating great creative to make your business stand out in today’s competitive landscape. You don’t want to miss this workshop! Presented by: Brandon Mudd, Local Sales Manager, Comcast Spotlight Video Advertising Solutions Sponsored by: Comcast Business

Managing Your Most Important Asset: Online Reputation & Digital Presence Room: 502, 5th Floor · Topic: Marketing

What Do Lenders Look For

As a business owner, you have a million things to think about every single day. But, ask yourself these two questions: Does my business receive referrals? Do I rely on “word-of-mouth” for business growth?

Room: 603, 6th Floor · Topic: Finance

If the answer is yes, then pay attention! At some point, you might have asked yourself the following: Is online reputation really that important? Does my digital presence really matter? Do I really need advertising? Simply, the answer is YES. Reputation management is the practice of attempting to shape public perception of your business by influencing online information. This is important because your potential new customers are going online to validate what they might already know about you and your business as a whole. If they refer their friend to your business, but that friend can’t find you, or, can’t find anything consistent about you, they’ll likely turn to someone else.

Lenders obviously look at credit scores, but what else do they look for in a small business owner? Every lender defines the 5 C’s of credit a little differently. Come hear from three different lenders about what they’re looking for. Also on the panel is SBDC, a resource to entrepreneurs offering free one-on-one counseling on gaining access to capital. Co-Presented by: Mark Quinn (Moderator), District Director, US Small Business Administration, San Francisco District Office; Lynn Fernandez, Vice President of Lending, VEDC; Mark Raffield, Sr. Business Development Officer Wells Fargo SBA Lending, Wells Fargo; Angel Cardoz, SBDC; Carly Perera, Associate Director of Lending, Pacific Community Ventures Sponsored by: VEDC

Knowing that most of your target audience is looking online, whether it be desktop or mobile, it’s imperative that you’re not only found, but in the best light possible. Part of having an “online reputation” consists of having a solid digital presence, which includes a website. Consider it this way: Would you do business with someone who didn’t have a website or a good online reputation in 2016? Probably not. Because technology has evolved over the last 5-7 years, consumers are turning to things such as social media, review sites, local directories and search engines to try & find your website & business information. Only, they don’t know your name yet. Do something today that your future business self will thank you for: Get Online & Get Found! The time is now! Presented by: Kristin Challandes, Digital Sales Manager, YP Marketing Solutions Sponsored by: YP

Workshop Topics:

4 Business

Finance

Individual Development

Marketing

Procurement


Small Business Resource Guide

Bar Association of San Francisco 415.982.1600 • sfbar.org/lawyerreferrals Since 1946 has provided the public with referrals to qualified, experienced attorneys. Our multilingual legal interviewers screen each inquiry to determine the best avenue for the client. Providing referrals in over 100 areas of the law and making referrals to over 250 community, government, and social service agencies. Assistance with: ADA Compliance, Contracts, Intellectual Property Rights, and Labor Relations.. Mediation, arbitration, and fee dispute services are excellent options for businesses as well. Contract Monitoring Division 415.581.2310 • sfgov.org/cmd The Contract Monitoring Division (CMD) implements and enforces the Chapter 12B Equal Benefits Ordinance and the Chapter 14B Local Business Enterprise Ordinance adopted by the Board of Supervisors to protect the public interest in equality throughout the City of San Francisco’s governmental contracting process. In order to provide the highest level of public service, the CMD is committed to providing expert assistance to businesses and City departments to ensure this is accomplished fairly, effectively and efficiently. Covered CA 888.975.1142 • coveredca.com Millions of Californians will be able to choose affordable, high-quality health insurance coverage offered through Covered California™ that will take effect January 2014. Covered California is a new, easy-to-use marketplace where you and your family may get financial assistance to make coverage more affordable and where you will be able to compare and choose health coverage that best fits your needs and budget. By law, your coverage can’t be dropped or denied even if you have a pre-existing medical condition or get sick.

Inner City Advisors
 283 4th Street, Suite 101, Oakland
 510.271.0142 • innercityadvisors.org
 fundgoodjobs.com Through education, professional advising, and investment in small business owners, ICA and Fund Good Jobs improve communities by providing good local jobs to people with high barriers to employment. JobsNOW! – Human Services Agency 1.877.562.1669 • sfhsa.org The JobsNOW! Wage Subsidy program provides work opportunities to low-income San Franciscans while offering employers a $5000 wage reimbursement for all new hires of qualified participants. Employers are reimbursed a maximum of $1000 per month in wage costs, not to exceed $5000 total reimbursement. La Cocina 415.824.2729 x 303 • lacocinasf.org La Cocina provides commercial kitchen space and technical assistance to low-income entrepreneurs who are launching, growing and formalizing their food businesses. Legal Services for Entrepreneurs, Lawyers’ Committee for Civil Rights 415.543.9697 Ext. 236 lccr.com/legal-services-entrepreneurs.php Legal Services for Entrepreneurs (LSE) is an economic development project of the Lawyers’ Committee for Civil Rights. LSE provides free legal assistance to low-income individuals who want to start or develop for-profit businesses; and for-profit businesses committed to investing in economically distressed communities.

Department of the Environment 415.355.3700 • sfenvironment.org

Main Street Launch 415.213.8677 • MainStreetLaunch.org

The San Francisco Department of the Environment has many offerings for the small business community. Services range from helping to comply with city ordinances, offering incentives for energy efficiency improvements, and even providing a Green Business seal to those who go above and beyond. Our programs help businesses with hands-on support, so it’s easy to make the right choice for both your business and our environment. Visit us at our booth at Flavors of San Francisco or at SFEnvironment.org

Since 1979, we have empowered small business owners in the Bay Area and veteranowned businesses in California. Through our core services of business advising and loans up to $250,000 to new and existing businesses, we help small businesses expand in size, increase their profits, and reach their goals. We believe in the power of entrepreneurship to transform lives and communities. In the last 10 years we closed 600 loans that totaled more than $41,000,000. Our borrowers have created thousands of new local jobs.

Entertainment Commission 415.554.6678 • sfgov.org/entertainment A seven member Commission established in 2003, the Entertainment Commission has the powers and duties to accept, review, gather information regarding and conduct hearings for entertainment-related permit applications. Additionally, the Entertainment Commission plans and coordinates the provision of City services for major events for which there is no recognized organizer, promoter, or sponsor. Governor’s Office of Business and Economic Development (GoBiz) business.ca.gov The Governor’s Office of Business and Economic Development (GO-Biz) was created by Governor Edmund G. Brown Jr. to serve as California’s single point of contact for economic development and job creation efforts. GO-Biz offers a range of services to business owners including: attraction, retention and expansion services, site selection, permit streamlining, clearing of regulatory hurdles, small business assistance, international trade development, assistance with state government, and much more.

Mission Economic Development Agency (MEDA) 415.282.3334 ext. 101 • medasf.org Rooted in the Mission and focused on San Francisco, MEDA’s mission is to strengthen low- and moderate-income Latino families by promoting economic equity and social justice through asset building and community development. Northeast Community Federal Credit Union 415.434.0738 • necfcu.org Targets low-income and unbanked individuals with their banking needs. One-stop services ranging from registering the Company to writing business plans and applying for loans.

Office of Contract Administration (OCA) 415.554.6743 • sfgov.org/oca The Office of Contract Administration/Purchasing of the City and County of San Francisco supports the procurement of the material, equipment, and services that are essential to providing governmental services for the citizens of San Francisco. The contracting and procurement services that Purchasing provides, support the operations of the City departments who provide services to the public. Office of Economic and Workforce Development 415.554.6969 • oewd.org OEWD supports the ongoing economic vitality of San Francisco. Under the direction of Mayor Ed Lee, OEWD provides city-wide leadership for workforce development, business attraction and retention, neighborhood commercial revitalization, international business and development planning. OEWD’s programs are responsible for strengthening San Francisco’s many diverse neighborhoods and commercial corridors, creating a business climate where companies can grow and prosper and ensuring a continually high quality of life for all San Franciscans. Office of Financial Empowerment 415.554.4868 • currencsf.org CurrenC SF is a new direct deposit initiative from the San Francisco Office of Financial Empowerment. We are working to promote widespread participation in direct deposit. By increasing direct deposit enrollment among your employees, you can cut costs related to the printing, processing, and distribution of paper paychecks, and make your business more productive. CurrenC SF provides everything you need to increase direct deposit enrollment, including an employer toolkit, marketing materials, guides to payroll products and services, and more: www.currencsf.org. Office of Labor Standards Enforcement (OLSE) 415.554.6235 • sfgov.org/olse The Office of Labor Standards Enforcement (OLSE) enforces labor laws adopted by the San Francisco Board of Supervisors and by San Francisco voters. OLSE ensures that public works contractors comply with prevailing wage regulations, enforces the Minimum Compensation Ordinance and Health Care Accountability Ordinance, and administers the City’s Sweatfree Contracting Ordinance. OLSE also enforces labor laws of general application, including the SF Minimum Wage Ordinance, Paid Sick Leave Ordinance and Health Care Security Ordinance. Office of Small Business / Small Business Commission 415.554.6134 • sfgov.org/sbc • businessportal.sfgov.org The Small Business Commission and Office of Small Business function as the City’s central point of information and assistance to small businesses in San Francisco. The office provides direct services through customized one-onone assistance, collaborations with other City agencies and referrals to various small business resources. By championing “business friendly” policies, the Small Business Commission and its Office of Small Business work to support and enhance an environment where small businesses can succeed and flourish.


Small Business Resource Guide Guide Small Business Week Resource Opportunity Fund Northern 408.516.4692 • opportunityfund.org

San Francisco LGBT Community Center 415.865.5555 • sfcenter.org

Southeast Asian Community Center 415.885.2743 • seaccusa.org

Opportunity Fund advances the economic wellbeing of working people by helping them earn, save, and invest in their future. Opportunity Fund provides Small Business Loans, IDA Savings, and Community Real Estate services.

We offer free, one-on-one technical assistance, collaborative workshops, an innovative, creditbuilding microloan program, loan packaging, small business mentorship and referrals to our vast small business development network. Our small business expert provides individualized advice, a needs assessment and the development of an action plan that supports business planning, market strategy, financial modeling, networking opportunities, funding efforts and more.

Our mission is to develop and administer programs that lead to economic development and community empowerment for Southeast Asians, low-income residents, and small business owners. Our main programs are: small business technical assistance, Microloans, consumer advocacy, translation services, immigration services, and food distribution.

San Francisco Public Utilities Commission 415.551.3000 • sfwater.org

The San Francisco Community Business Law Center 415.309.4999 • sfcommunityblc.org

Pacific Community Ventures 415.442.4300 • pacificcommunityventures.org Pacific Community Ventures is a nonprofit social enterprise that empowers small businesses to create good jobs for working people in our local communities through their Small Business Advising and Small Business Lending programs that connect small business owners to the expertise and capital they need to grow their businesses. Renaissance Entrepreneurship Center 415.514.8580 • rencenter.org Renaissance provides comprehensive small business training, access to capital and ongoing services to emerging and established businesses. Our programs include small business training classes on the introductory and business planning, launch and growth levels, an onsite small business incubator, skill building workshops, technology training, loan packaging, access to capital, one on one consulting, and industry specific training. Renaissance is the San Francisco’s US Small Business Administration’s Women Business Center and provides special programs for women, including the Renaissance Women’s Network. San Francisco Community Board Program 415.920.3820 • communityboards.org Community Boards is the oldest, longestrunning public mediation service in the United States that helps San Francisco residents and businesses find peaceful solutions to conflicts through mediation, trainings, facilitation, and help organizations improve their communication and resolution skills. We can help you manage everyday conflicts by containing disputes before they escalate to small claims court. We offer conflict resolution services for a nominal fee. Our mediation services are offered in English, Spanish, Mandarin and Cantonese. San Francisco Council of District Merchants Associations 415.441.0848 • sfcdma.com The Council is dedicated to the promotion, preservation and enhancement of San Francisco’s Business Community and brings together nearly twenty diverse neighborhood business organizations, giving small business owners a broad base of support. As a host of San Francisco’s Small Business Week, we help to celebrate the success of small business – the very backbone of San Francisco’s economy. San Francisco Economic Development Alliance sfeda.org
 The San Francisco Economic Development Alliance (SFEDA) is a collaboration of nonprofit organizations that provide training, funding and ongoing support for small and micro businesses in San Francisco. Our mission is to help low- and moderate-income San Franciscans improve their quality of life by strengthening small businesses and micro-enterprises. We achieve this mission by formalizing referrals between organizations, actively advocating at the City level for small businesses, leveraging resources and best practices and maintaining meaningful partnerships.

SFPUC, a department of the City and County of San Francisco, is the 3rd largest municipal utility in California and is comprised of three essential 24/7 service utilities: Water: (provide retail drinking water and wholesale water to three Bay Area counties; serving 2.5 million residential, commercial, & industrial customers); Wastewater Services in SF: (collection, treatment, & disposal; only major city in California that operates a city-wide combined sewer system); and Power Services in SF: (green hydroelectric and solar power). Contracting opportunities are available to small and large local and regional businesses through SFPUC’s multi-billion dollars bond-funded and multi-year infrastructure programs, including the Sewer System Improvement Program (SSIP) and the Water System Improvement Program (WSIP), one of the largest water infrastructure programs in the nation and the largest infrastructure program ever undertaken by the City of San Francisco. San Francisco Small Business Development Center 415.937.SBDC (7232) • sfsbdc.org We provide free, confidential one-on-one customized consulting services and training workshops in English, Spanish and Chinese to established and startup businesses in San Francisco and Northern San Mateo County. Our team of professional consultants are not only counselors but also business owners with diverse backgrounds and expertise in a variety of industries such as restaurant and specialty food service, fashion retail and manufacturing, wholesale, technology and social media, government contracting, among others. SCORE San Francisco 415.744.6827 • sfscore.org SCORE is a non-profit resource partner of the Small Business Administration dedicated to educating entrepreneurs. Our volunteers are working and retired business executives who provide free counseling and low cost workshops to help businesses get started and grow successfully. SF Made 415.408.5605 • sfmade.org SFMade’s mission is to build and support a vibrant manufacturing sector in San Francisco that sustains companies producing locally made products, encourages entrepreneurship and innovation, and creates employment opportunities for a diverse, local workforce. Small Business Network 415.731.2859 • sfsbn.org Our mission is to strengthen and unify the voice of the Small Business Community in San Francisco. With a growing membership of 20 business organizations, we represent more than 19,000 small businesses in San Francisco currently.

State Board of Equalization 415.356.6600 • boe.ca.gov

The BLC is organizing as a nonprofit legal aid program that provides preventive business law resources free of charge for low-income microbusiness owners who cannot afford lawyers. Over 40 pro bono workshops are available right now on a comprehensive range of business law topics. Business law clinics offering free onehour consultations. The Supplier Clearinghouse 800.359.7998 • thesupplierclearinghouse.com On behalf of the California Public Utilities Commission (CPUC) and its Supplier Diversity Program, the Supplier Clearinghouse certifies businesses as Women and/or Minority owned Business Enterprises (WMBE, WBE, MBE). The purpose of this certification is to encourage the utility companies regulated by the CPUC to recruit and utilize businesses that are owned and operated by women and minorities. For more information on the Supplier Diversity Program contact 800-253-0500 or smallbiz@cpuc.ca.gov. Treasurer / Tax Collector 415.554.4400 • sftreasurer.org/ Urban Solutions 415.553.4433 • urbansolutionssf.org Urban Solutions is an economic development non-profit organization whose mission is to foster the well-being of disadvantaged communities by helping to increase neighborhood commercial vitality, strengthen small businesses, create jobs and encourage diversity. U.S. Small Business Administration (SBA) 415.744.6820 • sba.gov The U.S. Small Business Administration (SBA) helps Americans start, build and grow businesses. Through an extensive network of field offices and partnerships with public and private organizations, SBA delivers its services to people throughout the United States. Working Solutions 415.655.5473 • tmcworkingsolutions.org Working Solutions is a nonprofit organization that provides microloans of $5,000 to $50,000 to entrepreneurs that want to start or grow a local business as well as education, mentoring, advising, and consulting services.

Learn about all of the amazing small business resources in San Francisco that are there to help you succeed all year round.


local jobs

Let’s take your business to the next level. Offering customized solutions to help your business with acquiring additional equipment, financing a new vehicle or managing cash flow.

Daniel Webster Business Banking 408.279.7681

Jenny Trang and Millard Moss at Recycle Central on Pier 96.

Recycling creates 10 times more jobs than landfilling. RecologySF.com

100 percent employee-owned

Equal Housing Lender. Credit products are subject to normal credit approval and program guidelines. Some restrictions and fees may apply. Deposit products offered by U.S. Bank National Association. Member FDIC. Š2016 U.S. Bank 150850 3/16



Powering Dreams. Transforming Communities. OAKLAND LAUNCH

SAN FRANCISCO LAUNCH

VETERAN LAUNCH

In the last 10 years, Main Street Launch has provided over

We offer

• Capital, • Education, and • Relationships

to help small businesses succeed.

600 businesses

Loans up to

with

$41 million in

small business loans.

$250,000

for new and existing businesses.

TO LEARN MORE, CONTACT US: Oakland Launch | 510.830.3275 San Francisco Launch | 415.213.8677 Veteran Launch | 510.844.5632

www.MainStreetLaunch.org

Need $$$ to Buy or Grow a Small Business? Discover the benefits of SBA financing • Get working capital • Start or buy a business • Own a building instead of leasing

Loans available – $20,000 to over $20 million

#1 in the nation!

www.cdcloans.com Kelly Ryan 415.561.6384, kryan@cdcloans.com


OWN THE BUILDING WITH AS LITTLE AS

LOVE THE WAY YOU SHIP. SBA 504 financing for commercial real estate Save time and money with Endicia shipping software.

When you’re busy growing your small business, every minute counts. You certainly don’t have time to go to the Post Office™. That’s where Endicia software comes in. Endicia lets you print USPS® shipping labels and stamps right from your Mac or PC, while providing access to the lowest possible USPS rates. It’s fast, easy and a real timesaver for busy small businesses.

Get a free 30-day trial at:

www.endicia.com/SF2016

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As low as 10% down Below-market, long-term FIXED interest rates Most for-profit businesses qualify No additional collateral required

David Griffis - San Francisco & North Bay 415.505.5023 I david@tmcfinancing.com Bruce Whitaker - South Bay 408.483.9599 I bruce@tmcfinancing.com Kurt Chambliss - East Bay 925.786.7777 I kurt@tmcfinancing.com tmcfinancing.com


PASSIONS HAVE A WAY OF BECOMING BUSINESS PLANS IN THE WEST. Understanding your business goals gives us the insight we need to suggest the right financial solutions to help you reach them. We’ll discuss your cash flow cycle with you and recommend the right financing, checking and business service solutions for your business. You may be surprised at how much more efficient your financial operations could be. Speak with one of our dedicated small business experts today.

Member FDIC. Equal Housing Lender. © 2016 Bank of the West.

Proud to support small businesses and help business owners achieve their dream of owning their own building. 

Capital Access Group provides SBA 504 loans for the purchase, renovation, or construction of commercial real estate. Owning your own building is a recipe for:  Growth  Stability  Efficiency  Security  Long-term savings  Tax advantages  Retirement planning

Advantages of the SBA 504 loan include:  Below-market interest rate, fixed and fully amortized for 20 years  Only 10% down payment  Purchasing can be more cost effective than leasing  No additional collateral and no maximum project size

“Knowing that we’ll be operating out of this location for a long time to come has finally given our business the anchor it’s been needing.” - Phillip Brown, General Manger, Mclean Electric, Inc.

Prepare for growth. Call us today. 415-217-7600 www.capitalaccess.com

Financing Real Estate Solutions for Growing Businesses


Become a recognized Green Business of San Francisco. Learn more at:

SFGreenBusiness.org

C

M

Y

CM

MY

CY

CMY

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Sustainable values for the business environment.

Green to help you grow your small business.

Apply at www.kabbage.com or call (888) 986-8263.


Start your business with our help! The Small Business Commission and its OďŹƒce of Small Business are your entry points to the wealth of resources the City provides to start and grow your business. We deliver quality one-on-one business assistance, a customized check-list of requirements by business type, zoning review, permits and licenses, ďŹ nancing programs, and information on doing business with the City.

sfosb.org

City Hall, Room 110 | San Francisco, CA 94102 | 415-554-6481| M-FR 8AM-5PM www.sfosb.org | www.facebook.com/SFOSB | www.twitter.com/sfosb


Proud Graphic Designer for San Francisco Small Business Week

WE ARE HAPPY TO BE PART OF

SAN FRANCISCO

SMALL BUSINESS WEEK

V I S I T W W W. S T E R L I N G B A N K . C O M


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When you’re ready to go from napkin to making it happen. We can help you with your business plan With Wells Fargo business plan resources, you’ll have access to:

Additional tools and resources are available at the Business Plan Center on wellsfargoworks.com/plan.

• An online learning center, a business plan tool to develop or enhance your business plan, and the competitive intelligence tool that lets you size up the competition. • Support and guidance of a banker from your community. • Innovative products, services, and programs. Stop by and speak to a local banker today, or go to wellsfargo.com/appointments to schedule an appointment at a time that’s most convenient for you.

© 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC. (2303501_17438)

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As one of nearly 80,000 small businesses and start-ups in San Francisco, your business has a tremendous impact on your community and the city’s economic vitality. Together, we create an innovative and vibrant San Francisco. Know that your business is an important part of your community and neighborhood, and without it, San Francisco would just not be the same. This week is for you.

Celebrate Small Business

May 21-28, 2016

sfsmallbusinessweek.com


San Francisco is built on businesses like yours

At Bank of America, we’re proud to support small businesses across the nation. Here in San Francisco, the entrepreneurial spirit and innovative mindset needed to create and build a small business is alive and well. You shape the city’s character and help it grow, and we are honored to participate in this celebration of your achievements. Thank you for your contribution to the Bay Area’s history – and to its future. To learn about how Bank of America can help support your small business, visit us at bankofamerica.com/smallbusinessbanker.

Bank of America N.A. Member FDIC ©2016 Bank of America Corporation ARLRCBF9

Follow us @BofA_News #SFSBW2016


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