Working Hypothesis

Personas:

To determine the desires of a user and empathize with their wants and needs, multiple personas were created. These personas are based on realistic users that would benefit from the use of Felton Tech Squad’s website. The personas include:

Rosa is a 65 year-old mother. She is on her last year of working at a daycare but she still has to learn curriculums online. She has a lot of trouble operating a laptop, especially since it is an older model. Dawn is a 79 year-old grandmother who lives with her son and daughter in law. Often times, she wish she could communicate with them but she does not have a smart phone. She does have a family computer to use, however, she does not know how she could connect with her grandchildren.