B2b 1st january 2014 issue 1

Page 1

January 2014 Issue 1

B2B 1st ‌RUN a Biz?

Business2BusinessChesterfieldBusiness 2BusinessSheffieldBusiness2BuisnessRotherhamBusi 2BusinessDronfieldBusiness2BusinessMansfieldBusin S2BusinessDerbyBusiness2BusinessDoncasterBusine BusInessWorksopBusiness2BusinessHopeValleyBusin S2BusInessMatlockBusiness2BusinessBolsoverBusin Ss2BusinessClowneBusiness2BusinessAlfretonBusine essSuttoninAshfieldBusiness2Business

YOU Should Be IN‌

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WELCOME

B2B 1st Issue 1 January 2014 Publisher: 1st Mags Editor: Paula Yeates Design & Layout: Paula Yeates Sales & Advertising: Kay Yeates

Editor B2B 1st

Advertising: 01246 828074 Enquiries: 01246 828378 Email: Info@b2b1st.co.uk Web site: www.b2b1st.co.uk Post: The Brambles Station Road, Bolsover, Chesterfield, S44 6BH Deadline: For Febuary’s issue is Weds 5th Febuary Disclaimer: While we make every effort to ensure that the content in this publication is accurate and reliable, neither the publisher or its contributors can accept and hereby disclaim, any liability for the veracity of any claims made by our advertisers or contributors. All rights reserved. The contents of this publication, in part or as a whole, may not be reproduced or transmitted in any form without the express permission of the publishers.

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A massive welcome to our New Online Business to Business Magazine Increasingly over the years our business colleagues have told us over and over that theirs is a business to business service Soooo….. We have listened and are proud to launch our very first issue of ‘B2B 1st’ an online magazine specifically designed for and aimed at businesses selling to other businesses. Our remit has not changed - we still want to be the go to place for customers to find their local services but appreciate that some services are trade / business specific - so if you are a business looking for a business service we hope you have to look no farther than ‘B2B 1st’ ….AND if you cannot find the service you are looking for …. PLEASE let us know and we will find it for you…. AND make sure it is represented in forthcoming issues. ‘B2B 1st’ will reach in excess of 3,000 businesses (and growing monthly) by email DIRECT TO THEIR INBOX! It will feature on all Social Networking sites where we have a presence - and currently will reach some 6,000 business contacts in total. All adverts will feature in our ‘Power Hour’ features on Facebook, Linked in & Twitter. We will promote vigorously at any Networking meetings we attend and run. As with our printed magazines we will ensure the magazine has plenty of regular features the majority of which will be written by you our local business contributors if this may be of interest to your business please ask us about our ‘Feature Deals’. We are also online at: www.b2b1st.co.uk so check out our web site for the very latest info and an expanding directory of local businesses. We would like to make it very clear that B2B 1st/1st Mags are completely self funding and Independent. We have no affiliation to any other publishing company. If you run a Biz… You Should be IN!! Don’t delay call today or text ‘advert’ to 07581 366 873 or 07789 390124 (Kay) and we will call you right back.

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Finance Column implement a group pension in as short a time as a week, or even a few days. But our 2014- Time to sort out your experience so far is proving time Company Pension? and time again that because We are now more than a year auto enrolment brings so many since Auto Enrolment pensions started and the first companies in reached their staging dates, the date by which they had to provide employees with a pension that met the relevant criteria and qualified as an AE pension. During 2014 we will see many medium size other complications and businesses reach their staging considerations, it can take many dates with those employing 90 months to implement a pension or less employees starting from scheme, regardless of its size. July. Integrating the AE rules and Those who employ less than regulations in an employer's 50 are then phased in batches business is more difficult. Amongst other things: changes may be required to payroll systems and processes legal and HR advice might be required, and decisions need to be made about roles and responsibilities. As a result many providers are setting out strict lead in from June 2015 right through times. Most will now require at until April 2017. So you may be least six months where no quite a way off before you need preparation has taken place. to comply with the legislation And, in line with The Pensions but that is no reason to be Regulator, we continue to encomplacent. courage employers to at least Before auto enrolment, when start thinking about AE at least employers set up pension 12-18 months before their schemes on a voluntary basis, staging date. providers could generally And there's another issue. Employers who don't prepare

Written By‌ See advert On Page 16 www.b2b1st.co.uk

early might find out too late that they need advice, and there will be very few people around to provide it. According to the FCA, there are a total of 21,684 financial advisers in the UK as at 31 July 2013. But how many will be involved in giving auto enrolment advice? Probably only a few thousand, if that. In other words, demand will far outstrip supply. Providers are also expecting to reach capacity later this year or early next year so Employers who do not start early will be faced with an ever decreasing range of suppliers as time runs out. They could end up being forced to use a pension provider that may not provide them with the solution that best fits their business. If you need to know more about auto enrolment pensions and how to ensure you comply with the relevant legislation please contact‌

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Thanks

n e r r a D


mail: info@b2b1st.co.uk

WANT TO BE IN OUR FEBRUARY ISSUE?? Check out our GREAT PRICES! Business2BusinessChesterfieldBusiness2BusinessSheffieldBusiness2Buisness RotherhamBusiness2BusinessDronfieldBusiness2BusinessMansfieldBusinessBusInessMatlockBusiness2Busi NessBolsoverBusiness2BusinessClowne inessSuttoninAshfieldBusiness2Business

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Business Feature Deals - Special Offers Available Are you an expert in your field? We are looking for professionals to commit to a regular column based around your business expertise * Contact us now to see if your business category is still available and increase your brand awareness by giving interesting and useful information about your field! We are specifically looking for: ~ Accountant Column ~ Property Column ~ Marketing Column ~ ~ Motor Vehicle Column ~ Health & Well Being Column ~

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DID YOU KNOW? FACT: OVER 65% OF PEOPLE IN THIS COUNTRY DON’T HAVE A WILL. FACT: IF YOU HAVE A CHILD OR CHILDREN UNDER THE AGE OF 18 YEARS SHOULD SOMETHING HAPPEN TO YOU THEY DON’T AUTOMATICALLY GO TO LIVE WITH A FAMILY MEMBER. THINK GUARDIAN CLAUSE IN YOUR WILL. FACT: IF YOU DIE WITHOUT A WILL YOUR ESTATE MAY NOT GO TO THE LOVED ONE YOU WISH IT TO. FACT: A LOT OF PEOPLE HAVE TO SELL THEIR HOME TO PAY FOR CARE HOME FEES WE CAN ADVISE ON THE BEST WAY TO PROTECT YOUR ESTATE.

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Party 2 Go Claire Else, from Sheffield is the owner of Partytogo.co.uk Claire has had a career as a graphic designer, travelled throughout England both with work and a series of Relationships. Claire had a variety of jobs from graphic design, self employed vehicle sign writer, bar work and an Ann Summers Party Representative. Whilst moving through UK, Claire set up fusion parties as an evening & weekend business. As Fusion parties was developing Claire had requests for children’s fancy dress, so Claire launched Partytogo. In the same year Claire and her mum opened a charity shop to help the local community. Claire’s mum was diagnosed with a terminal illness and after two and half years the shop has been passed onto new owners and Claire’s mum is on the mend. During this time the Partytogo website had grown, so Claire has decided to make developing the business her full time career selling fancy dress, party

supplies and decorations for all the family – A ONE STOP PARTY SHOP. Partytogo.co.uk is an online ONLY retail shop selling fancy dress, party supplies, balloons and decorations for all occasions. (N.B We do Not have a High ST shop) We are a one stop party shop where you can buy all your themed party supplies both for children and adults, plus to match the theme we do a great range of fancy dress costumes and accessories. These include baby costumes, toddlers, children, teens, adults, plus sizes, couples, groups and we even do pet fancy dress. We have a huge range of fancy dress accessories including, wigs, hats, makeup, handbags, footwear, hosiery and so much more. We offer an affordable balloon decoration service for that special occasion whether it an engagement, baby shower, christening, wedding, anniversary, birthday or

just a party. We are based in Killamarsh and can cover most areas. Our party supplies cover everything from tableware, Catering supplies, pre-filled party bags, decorations, cake accessories, table confetti, sweets plus we do a range of party hampers that can be tailored to any theme you require including hen & stag parties. Our impeccable customer service means that you can buy almost everything from Partytogo, as we aim to be a one stop party shop, making it hassle free for you. Please note that we have a minimum order of £5.00 If you can't find what your looking for then please feel free to contact us and we will source it for you where possible., Take a look at our website www.partytogo.co.uk and see our huge range.

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e r i a l C

Written By… RUN a Biz? YOU Should Be IN!


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Legal Column make a Will legally a mistakenly blanche to charge fees in signed Will (even where connection with your estate identical to the spouses Will) once you have passed on…..be Mixed up Wills have no value has been cautious. in Law…court ruling deemed to be invalid, causing Solicitors are Making of a Will the testator to governed by the die intestate Solicitors Regulation It is estimated that over 65% (without a Will). Authority (SRA) and of people in England & Wales are closely monitored don’t have Dying as to their advice and a Last Will intestate is not a the quality of service and straight forward they provide. Mistakes Testament. as the term do happen, however It is a myth ‘everything goes you do have the peace that if you to the wife anyway’ is not of mind that you will be able to make a necessarily true and can cause seek recourse, either from the Will, it’s significant complications. There solicitors practice directly, or via the down are thresholds which will go the Legal Ombudsman. hill slope automatically to the surviving to ‘boot spouse but once over and above Buchanan & Co’ Wills start from hill’. Yes this would be the case said threshold, the estate can be £30.00 + VAT, so there is no for those who make a ‘death divided up between remaining excuse not to make a Will. bed’ Will and often these end family members. up as a disputed due to the Go to www.buchananco.co.uk argument of the ‘state of mind’ It has been our experience or email us at of the deceased should loved that Wills designed by info@buchananco.co.uk quoting ones be excluded. ‘unregulated’ companies or you Trust membership number prepared personally, are the in the contact form to arrange Similarly, ones most likely to cause your appointment signing the concern. It is also our wrong Will. There experience that many of these have been cases unregulated companies who Offices – Staveley, Chesterfield & where a husband visit you at home, have a sliding Kiveton Park, Sheffield. and wife have scale of charges, usually gauged signed each by your perceived wealth. We others Will have also noticed that such instead of their firms often include themselves own, despite the in your Will, for example as clear intention to Executors, giving them carte

Thanks

Co & n a Buchan

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Judge Jane

JJane The immediate increase in our energy bills following the announcement by one political leader that a vote for his party will mean fixed costs being applied by law if elected momentarily provided a glimpse behind the scenes of the relationships between big business and elected members of parliament. It also revealed how low some are prepared to stoop to secure power. The general public has been relentlessly victimised by the energy industry from the moment it was sold into private ownership. There has been no measurable benefit passed on to us from the sale of our publicly owned assets – most of which are now in the hands of overseas interests. Representations we would achieve greater choice and continued low prices as a consequence of

It’s just my opinion! www.b2b1st.co.uk

greater competition can clearly be seen to be false. Legally binding agreements relating to targets for the pursuit of renewable energy resources are currently under close scrutiny from those with an ideological and/or economic interest in slowing progress. Budgets are being analysed and propaganda prepared in an attempt to find ways of increasing profits for interested parties and reducing the scope and/or impact of their legal responsibility to reduce carbon emissions. In the meantime the planet we rely on for our continued existence is ruthlessly exploited in the pursuit of profit by a few, powerful corporations with the collusion of politicians. Those opposing it such as the Greenpeace activists recently arrested by the Putin government in Russia are being relentlessly targeted and criminalised in a variety of ways. The information emerging from various sources is we have no idea what the actual cost of oil and gas is at the point of purchase. Evidently it is not sufficiently large to reduce the numbers of private investor groups pursuing a place in the industry. If we look at the profits capable of being generated it is clear what motivates their interest. These figures do not include the financial information relating to all the other “bites of the cherry” achieved by distributors or energy brokers

before it eventually gets to the public. The network is now so complex and multi layered that much is duplicated at great cost to the end user so, is it any wonder the consumer is now paying so much for it as a percentage of our income? As winter approaches many on low, fixed incomes must be considering their shrinking options for keeping warm this year. News that the severe weather we experienced last winter hastened the deaths of those most vulnerable to energy price rises accompanies the details of how large that group is becoming. It makes for uncomfortable reading. It is a shameful thing that so many cannot afford to live a full, comfortable life because a few are so concentrated on how they can exploit the lack of adequate protection afforded by our elected representative. If you have a story to tell about how your life is being impacted by the cuts, corporate greed and/or mismanagement of public/private services you can email me with them at jjjustmyopinion@gmail.com

Thanks

Ju

e n a J dge


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Movie Previews Christmas has now been and gone and we’re left feeling full and just a little bit hungover but instead of letting the January blues get you down, head down to the cinema. Here’s what’s on offer for the start of 2014.

Coming Soon… For something a little lighter, we have a comedy starring some big names such as Morgan Freeman, Michael Douglas, Robert De Nero and Kevin Kline. Four friends who have known each other since they were young head to Las Vegas for a bachelor party for the last single one of the bunch (Douglas). When they arrive, they soon realise that Sin City has changed a lot since they were last in their prime and The Rat Pack were prominent figures.

Last Vegas But determined to re-live the good ol’ days and prove they can still join in with the fun, their friendships are tested along the way and I’m sure there will be some trouble caused by theses seasoned partiers. It’s The Hangover for the older generation. Release date: 03.01.14

The Wolf of Wall Street Another film based on a true story, although a bit more up-to-date than 12 years a Slave. This one surrounds the world of corporate America and one man’s rise and fall during his time on Wall Street. Jordan Belfort (Leonardo DiCaprio) is a New York stockbroker, who delved into the world of defrauding the stock markets and made a lot of money from it. He refused to cooperate in a large securities fraud case during the 1990’s which involved corruption, stock

manipulation and the practice of ‘pump and dump’. Belfort went to prison for 20 months and was labelled the Wolf of Wall Street. This is the fifth collaboration of DiCaprio with Martin Scorsese who has directed the film. Usually a successful combination, it will be interesting come award season if Leo will pick up any awards having never won an Academy Award for his previous work. Will The Wolf finally change that? I guess we’ll have to wait to find out. Release date: 17.01.14

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Paranormal Activity: The Marked Ones Although this is the fifth film in the Paranormal franchise, it doesn’t belong to the main film series. Paranormal Activity 5 is due to be released in the latter part of 2014. So, it’s a spin-off in effect hoping to gain an audience off of the success of the previous films. This one does follow on from the events of the fourth film and sees a group of teenagers who live in a Hispanic community in California

having to deal with the demon of a mysterious cult who has ‘marked’ one of them, Jesse. They all try to find a way to save him before he is consumed by the demon. They record their experiences using basic tools of technology and we’ll also get to see characters from some of the previous films too. Nothing new for the audience going back for more but for someone going in with fresh eyes, it probably won’t leave them

12 Years a Slave

Written By…

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feeling shaken to their core. Although a good film e x p e r i e n c e nonetheless. And I’m sure with the following this franchise has, there will be more on offer in the coming years. Release date: 01.01.14

Tipped to win big this coming award season, 12 years a Slave comes from the 1853 autobiography by Solomon Northup, a free man living in New York who was kidnapped and sold into slavery. Solomon Northup (Chiwitel Ejiofor) is a free man living with his wife and children in New York. He makes a living as a skilled carpenter and fiddle player. One night he is lured by two men into a lucrative touring gig and after of a night of drinking, Northup awakens to find himself chained to the floor, drugged and soon

Becky

realises he will be sold into slavery. For the next 12 years he works on multiple plantations, one owner who is a benevolent man (Benedict Cumberbatch) and one (Michael Fassbender) who believes he has the God given right to abuse his slaves. He not only beats his slaves but he also physically abuses one of the slave girls. Here he stays until he is finally able to return to his family after 12 years.

This is a powerful story of true accounts of the terrible conditions which occurred during the days of slavery in America. The film is also produced by one of its stars, Brad Pitt and directed by Steve McQueen who has enjoyed previous success with Shame and Hunger. Release date: 10.01.14


mail: info@b2b1st.co.uk

Clowne Enterprise provides support for individuals and businesses : · ·

·

·

·

Free one‐to‐one coaching for anyone · wanting to start their own business Free coaching and advice for existing small businesses looking to · grow, develop, or simply to survive A membership network for local businesses and individuals interested in business, with regular members’ meetings and events and a regular exchange of information, help and advice Office accommodation at our Station Business Centre. Reasonably priced for small businesses. A meeting room for hire at reasonable rates

· · · · · · ·

A website www.clowne-enterprise.org.uk containing a free directory of local businesses Support for local enterprise initiatives, especially enterprise education for young people.

For more information contact: 07973 522772 info@clowne-enterprise.org.uk www.clowne-enterprise.org.uk

Town centre location Eight furnished offices Meeting room Kitchen Affordable inclusive rents for new businesses Broadband access Lift and disabled access

Call: 07973 522772

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Insurance Column Getting the best New Year deal from your Business Insurers I bet you hate that time of year when your Business Insurance is due for renewal, after all it is just another bill to deal with! The trouble is that we all know we have to be Insured, but wish we could avoid the cost. Well in this article I will give you some tips to help you keep the costs down, without sacrificing cover. First though it is important to remind ourselves of the benefits of Insurance: Risk transfer – Insurance takes large financial risks away from your business and passes this to a company with a large financial reserves. Financial risk can come from cost of replacing damaged property, loss of income and claims made by third parties. Cashflow management – Insurance of small frequent losses means that a business knows, for a fixed premium cost, there are no further financial draws on their working capital. Sales Enhancement – Insurance provides security for customers who may be looking to purchase your products or services, so they can be assured your business can provide them with continuity of supply and indemnity of their own risk of financial loss. Insurance Cover - Insurance should always be tailored to meet your business requirements. That means discussing with an Insurance broker the key elements of the Insurance that will be of benefit to you and more importantly reducing insurance costs by stripping out cover that you

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do not need or will not benefit your business. All too often I hear of insurance being sold as ‘Market Leading ’ To me this just means there are lots of ad-ons that might not be relevant but all cost money. Most of these ad-ons only have a potentially small benefit, maybe a few hundred pounds once every 20 years – surely your business can withstand such a financial exposure to save insurance costs?# Going to market Over the last decade most insurance brokers have shed staff in order to save costs and the net result is less staff with lower overall skillsets are trying to do the job of renewing clients insurance. There is a tendency to just renew policies with an existing insurer without approaching the market to find the best deal. You should ask your broker if they have conducted a marketing exercise. If they respond to the effect that they have a special deal with one insurer or that they conduct a fair analysis beware as this could be signs they are not doing their job for you. If you want to test the market select one other recommended Insurance Broker and ask them to do a marketing exercise for you. If they get a better quote then we suggest you do not offer your existing supplier a chance to beat them. Invariably they will which demonstrates they did not do their job properly first time and are probably refunding some commissions out of embarrassment to be more competitive. However, this gives them no incentive to treat you

more fairly next renewal. Claims Services and Add-ons In an effort to earn more money from their client’s, many Insurance brokers have started selling claims services in addition to your insurance policy. Traditionally, claims services are included in the standard level of service provided by Insurance brokers. By badging these up as ‘Major Loss management services’ the attempt is to persuade you there is a new and essential service for sale. However, read the small print and you will discover that most of what these services provide are part of a traditional insurance broker service. You may benefit from Loss Assessor Fees insurance, which can be bought separately for a minimal cost, so if you have a need for this cover (and a good Insurance Broker will tell you) this can bought at much lower costs than the ‘Major Loss’ services. The same goes for all add-ons. Ask what the broker earns from this service and if there is already cover elsewhere in your policies. Often the basic cover required is there, the broker will try and sell an enhanced version to make more money from you. If you want to get some more ideas on how to get the best deal for your business, we have lots of advice on our blog at www.butlerevans.co.uk/blog

Thanks

Paul


mail: info@b2b1st.co.uk

PLASTERING

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The BIZ Club Do you run a small / medium Business in or around the Clowne, Bolsover, Chesterfield, Worksop areas? Come along to our informal Business Meetings - a great networking opportunity! ü Getting Started ü Growing Your Business ü Selling & Marketing ü Getting Finance

ü Finding Accommodation ü Networking with other Businesses ü Overcoming Barriers ü Practical Help & Support

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Purrfect Pawz Grooming 25 Years Experience

February Meetings Tuesday 11th February 7:30 - 9:30am Tuesday 25th February 7:30 - 9:30am There are no subscription charges, the only charge is £5.00 to cover your breakfast, refreshments and room hire. You'd be mad to miss it!! The Toby Carvery Coxmoor Road Sutton-In-Ashfield Nottingham NG17 4NE

To Book Email Sue on: SFord@coreifa.co.uk

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I.T. FiX iT Beware of scammers from all directions! Criminal elements will try and trick you into handing over your money by telephone, email, post and via the web. Remember the following tips to avoid being caught out. Telephone: Unscrupulous scammers usually call you up claiming to be from Microsoft or BT. Microsoft will NEVER call you about your computer, and BT won't call you to give you technical support you have never asked for. A good way to deal with anyone who calls you to tell you something is wrong, is to tell them that you haven't got a computer! If you want to turn the tables on these pests, say that you will call them back, get their phone number and report it to Trading Standards. In a recent survey by Which?, the Consumer Association magazine, three quarters of respondents said that they had not been caught out by scam callers, but almost a tenth said that they had handed over money or may have allowed miscreants to access their computers. Email: Many viruses are transmitted in email attachments. We are all swamped with emails and the rogues appear very plausible at first glance. Watch out for spelling mistakes, which are a frequent giveaway. The email sender can be easily

disguised, or "spoofed", and legitimate companies that have been targeted for spoofing recently include HMRC, Booking.com, UPS delivery services, Paypal, Airline companies and all the major banks. Criminals often use current news events as hooks, like the tragic Boston bombing. Some of the current batch of viruses are quite powerful, and can block access to your computer. In some cases cash demands are made for the computer to be “unlocked”. Do not pay these scammers or give them any of your credit/debit card details. If you struggle to remove these programs yourself seek help from an IT professional. Post: Small businesses often receive invoices for paid entries in non-existent trade directories. Make sure that your accounts department is on the lookout for these fake bills, which often originate from mainland Europe. Watch out for fake missed delivery cards where the telephone to call is a premium rate number. Web: Advertisements on websites may lead you to an infected site or inadvertently download a virus straight to your computer. Recently the media company responsible for advertising on a major UK corporate website was tricked into publishing infected links, unaware of the mayhem cause

Beware of banner adverts that are trying to grab your attention by jiggling on the screen, or promise to speed up your computer or fix registry errors. The Future: Look out for unauthorised QR stickers added to posters and shop signs! Dr Jon Frost of Fix-My-PC.net has been trading for twelve years and has more than 3500 satisfied customers in Sheffield and surrounding areas. Clients benefit from peace of mind, knowing that problems will be solved promptly and at a reasonable cost. Customers know that they can call as soon as a problem arises and receive a brief analysis of the severity of the issue immediately. The best value service is £45 plus parts with pickup Tue/Fri and return the following Fri/Tue!

Thanks

rost F n o J r D Dr Jon Frost

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Personal Training Group Personal Training

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Call Nic: le ing pies s ed no uld e Ca itted o c F em n Pr entra 5.00 47 or do for £

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Top Brands High-quality Service Private Events Corporate Events

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mail: info@b2b1st.co.uk

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INSURANCE

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mail: info@b2b1st.co.uk

Easy Marketing Is A Specialist Small Business Support Enterprise

We Offer Complete Marketing Solutions for Your Business That Will ATTRACT More Clients and Customers to Your Services or Products‌

Our Services Marketing Support Marketing Strategy PR (Public Relations) Social Media Training Facebook Management Twitter Management Email Marketing Data Inputting

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Develop & Grow Your Business With Our Low Cost, Effective, Professional & Friendly Services.

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365 Chefs...1 Food Writer...366 Recipes...3 Charities...1 Unique Project The idea of a charity cook book originally came about whilst a Sheffield knife sharpener was going about his business, servicing restaurants across the north of England. He asked a few local chefs if they would be prepared to donate a recipe, then asked a few more, and before long chefs from across the world were offering to get involved. All funds raised by the 365 CookBook will support our chosen charities equally Every single chef has generously donated their recipes, their knowledge and their insights absolutely free of charge! St Luke’s Hospice, Sheffield www.stlukeshospice.org.uk Scotty's Little Soldiers www.scottyslittlesoldiers.co.uk WPH Cancer Charity www.wphcancercharity.org.uk

Visit: http://www.365cookbook.com/tasting-menu.php to to try the 365 Tasting Menu - a collection of 12 seasonal recipes by chefs from across the globe RUN a Biz? YOU Should Be IN!


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Mediation Column Mediation is a unique and powerful medium which is increasingly being used to resolve disputes in various areas of life. Its value both to the busy business owner or large company is it can prevent potentially time consuming and damaging disputes from escalating. Research has shown that when made available as a problem solving resource it plays a large part in reducing the number of disputes and grievances that would normally result in the lengthy, expensive and stressful Tribunal process. Mediation is particularly valuable when applied early in a problem situation. When individuals are able to identify the source of a problem, understand each other’s perspective, work pressures and particular responsibilities it is simpler to defuse tensions between them and establish agreements for future conduct and collaboration. Where mediation is not used the damage caused by a formal legal process can be much greater

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than it initially appears. This is because it will take a partial view of the situation. Mediation will reveal and acknowledge the existence of other circumstances present in the workplace which may not be immediately evident. The process offers an employer the chance to identify significant underlying issues that can result in rapid changes being applied to policy or practice for the benefit of all. ACAS recently published research showing that the introduction of mediators for managing certain conflict situations and/or staff being trained to use mediation skills had a measurable impact in the workplace. The behaviour of the staff who had received the training and the way they interacted with and were perceived by their work colleagues was very positive. The transformative effect on individuals and the culture of conflict management in any organisation is very powerful and a compliment to the work of HR managers. Less punitive and potentially provocative methods for managing chronic long term issues such as absenteeism, problems with productivity due to stress etc are provided for where mediation is introduced as an extension of the HR resource package. Mediation is introduced into each workplace in a different way.

It is able to reflect the degree of formality required, and adjust to accommodate both large and very small environments. Its effectiveness is achieved directly as a result of the impartiality of the mediator, flexibility of the process and the confidentiality of the meeting. The business principal Jane Swain is an Accredited Commercial Mediator. Together with qualified associates The Resolution Agency offers three types of mediation service. We independently facilitate internal workplace disputes, train staff and managers in mediation skills and also deliver training to larger companies who require their own “in house” mediators. Jane also delivers CPD training in Active Listening Skills for qualified mediators. In addition to this she also has extensive experience of facilitating Action Learning Groups which deploy the technique of Active Listening - a core mediation skill. Jane Swain LLB callthemediators@gmail.com (0114) 438 0359 & 07846 531 801

Thanks

Jane


mail: info@b2b1st.co.uk

Forever Living Products Steve and Sharon started using Forever Living products for their daughter who had eczema when she was a baby. They were so impressed with the difference it made compared with the conventional prescription alternatives that they set up their own home based business supplying the products to local people. Having developed their business successfully over the last 13 years, they now offer to recruit and train people to do the same. Forever Living Products offer a range of natural Aloe Vera and beehive based health, beauty and nutrition products. Founded in 1978 and operating in the UK since 1993, they are the world’s largest grower, manufacturer and distributor of such products. The range includes skin care, personal care, Aloe Vera nutritional drinks, supplements, weight management, sports performance and recovery, animal care, aroma spa and even cosmetics infused with Aloe. Products are made with 100% inner leaf Aloe Vera gel and aim to help you look and feel your best. These are top quality products that have Aloe, not water, as the number one ingredient and so Forever are proud to offer a 60 day complete

satisfaction money back guarantee on all products. Forever Living is a family run company, with family values, that has been built from its American roots and has expanded across the world, trading in over 155 countries. The products are available from a network of local suppliers and online. As well as providing you with these lovely products, Forever can offer you a full or part time recruitment opportunity, not only in the local Derbyshire area but globally too. This would benefit people who want to run their own business starting with a few hours per week at a time to suit. This could be perfect for a busy Mum or Dad juggling childcare with work or for anyone looking to develop an extra income stream without compromising their present family or job commitments. There are no set up or on-going fees or geographical limitations like a traditional franchise. Forever (which has Investor in People gold and champion status) offers superb training, support and of course local back up from Steve and Sharon. It is possible to earn from a few hundred to many thousands per month once the business is established and this continues to grow and become a secure royalty style income that is willable too. Distributors can make their

sales and grow their business network however they feel works best for them, such as direct selling, Facebook and Twitter,

home parties, exhibitions or simply by word of mouth and referrals. If Forever Living is of interest to you, feel free to contact Steve or Sharon. They are happy to talk through the opportunities with you and let you make up your own mind. They have seen the benefits of both the products and working with Forever Living and are eager to help other people get started in this exciting growing industry. Contact Steve and Sharon Pickles ww.facebook.com/TeamFLP 01773 522906 www.TeamFLP.co.uk

Thanks

S te v e & Sharon

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SEO, Social Media And Inbound Marketing Sheffield Your website may be your shop window to your customers, but without targeted visitors it might as well be in the Sahara desert.

Quality Search Engine Optimisation SEO increases your visibility in the search engines by placing your right in front of targeted visitors searching for your service!

Optimise Yorkshire is an affordable and ethical seo (search engine optimisation) company.

0114 360 0340 / 07866036701 / enquiries@optimize-yorkshire.com

Telephone Answering ~ Sales & Marketing Credit Control ~ Dictation Transcription Paperclip admin tailor made solutions to support your business, helping it to develop and grow. We work hard to understand what you want, and create a service designed to provide the support you actually require. By creating a streamlined back office process this helps free up your time and creates a great “Paperclip Admin has given my Our dedicated team are here to support you as and when you need us, providing honest business an undeniable additional degree of professionalism. I would competent support to suit your business needs with integrity and professionalism. T: 01246 418181 M 07952 885043 E: anne@paperclipadmin.co.uk www.b2b1st.co.uk

recommend them to anyone.� Ashley Hewitt, Rosedale Financial Management


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RUN a Biz? YOU Should Be IN!


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New Year, New Start?

Or perhaps a new business? Resolutions to diet, get fit or drink less are regular favourites at this time of year. For some, though, the plans may be a bit more ambitious – perhaps it’s time to start a new business. People often dream about working for themselves and, whether they are in a job, not working at present, or just ambitious to achieve more, at some point they may decide “Now is the time to go for it!”.

real challenge for any new business is in looking at customers, sales, costs and profit.

A discussion with a business coach can help to focus on the key issues. One of the first things I do with anyone who comes for advice on a new business idea is to sketch out a rough plan of how much money the business could make. To do that we need to know what products or services the business is going to sell, and how much would be charged for each. We then need to take a view on how many sales they would expect to make each day, week or month. That can be quite hard to do and sometimes it helps to look at different scenarios: what we reasonably think Questions and concerns can would be achievable, versus hold people back. Questions what we think the absolute like “What do I need to do, worst case might be. Then we legally, to start a business?”, “Is need to look at the costs of my idea good enough to make running the business, how money?”, “How do I keep much would be spent on accounts and handle tax?” and buying in supplies, on paying “What are the risks?” need for overheads, on marketing considering. Some people are the business – and how much put off by worries about tax, that leaves at the end for the bookkeeping, laws and business owner to live off. regulations. In reality, though, for most types of business, Some types of business are these matters are straight cheaper to set up and run than forward and easily handled. The others. If you need premises

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from which to run the business, if you need to employ staff, or if you have to spend a lot on stock, you will have to generate a lot more income to break even than someone without those costs. A domestic cleaner, or a gardener for example will have lower running costs and most of what they earn as income will stick with them as profit. For every new business, though, the key is in understanding the potential market. Who might my customers be, how will I make them aware of what I have to offer, and how will I persuade them to buy from me? New businesses do not need to be complex or innovative to succeed, but they do need to be carefully planned and well executed. If you have an idea that you want to talk through, give me a call.

Thanks

Paul


mail: info@b2b1st.co.uk

Quad Computer Services Creating & Supporting a Reliable & Robust IT Infrastructure! Having a reliable, robust IT system is a fundamental part of most organisations’ day-to-day workflow. Quad Computer Services Ltd work closely with their clients to ensure problems are avoided by monitoring and advising as systems evolve. They speak a language that everyone can understand, translating fluently from technical jargon to plain English. This enables every one to make good decisions based on a proper understanding of all the information. Quad’s flexibility also allows their clients to be flexible as requirements change. As we all know, the only thing guaranteed in business is change. Quad are also happy to liaise with other third parties to ensure that IT needs are met, where in-house expertise may be lacking or require further support and experience. Helping You Ease the Headaches What happens if things go wrong? IT infrastructure is essential to most businesses, so you need to make sure you have the correct practices and safeguards in place should part of that infrastructure fail. You need the hardware and software which will provide the best resilience for your requirements. Quad can provide a solution that

best fits your organisation and your budget. Using the latest technology, they are able to monitor your system remotely and often fix problems without having to perform a site visit. We can also perform preventative maintenance so that everything continues to run smoothly and reduces the risk of failure. Having a support contract in place will ensure peace of mind knowing that your problem will be evaluated and reviewed within an agreed timescale.

the fire brigade tell you it will be a week until you can safely get to your fire safe, you’ll wish you h ad a backup tap e stored safely at a company like Quad.

Adam

Backup Advice and Services What would happen if your PC or server stopped working? Are all your important documents backed-up? Are you 100% sure they can be recovered from the last backup you took? When did you last test it? How quickly do you need to be up and running? Can you get PCs, servers and your network up and running within a timescale that fits your business? Too often, action is only taken after a failure of a piece of hardware. By then, it is too late. No suitable backup strategy is in place and no contingency for hardware has been considered. Quad are frequently called to businesses that have lost months of work (and sometimes everything) because their plan was implemented but never tested. Check what you have in place today, as tomorrow you might need to implement it. A common oversight is that organisations do not have backups off site. Whilst the office building smoulders, and

What to do Next...Get in touch! Quad, understand that different organisations have different requirements when it comes to support. Quad have years of experience and many sites installed, so we can tailor a solution to suit you.

Ian Call Ian or Adam on 0114 2013950 Or visit www.quad.co.uk

Thanks

Adam & I an

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A & GT Services We have been cleaning carpets, upholstery, and curtains over the last 13 years delivering outstanding cleaning to our domestic and our commercial clients.

We Carry Out Regular Domestic & Commercial Cleaning! Your carpets and soft furnishings are a valuable asset and so it makes sense to keep them clean and in good condition. Because not all carpets are the same we have a range of cleaning machines to ensure that your carpets are cleaned using the best and safest method for your carpets/upholstery. Our clients include local and national hotels, schools and universities, nurseries, offices and we have even cleaned luxury cruise liners.

Catering For Most Breeds Fully Insured Full Grooms, Clips Bathing

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a message if we are 01246 235361 (please leave out of the office) Email: anthony@aagts.co.uk or call 07971 033921

PEDIGREE TOY POODLE PUPPIES Gorgeous home reared bundles of fluff and fun. Parents can be seen. Great with children Non moulting so excellent for asthma/allergy sufferers. Very intelligent, easy to train, loving & loyal companions. DL Registered. Wormed & Insured

£100 Deposit reserves / card payments accepted Bookings now being taken Boys: £550 - Girls & Abstract Parti : £650 Parti: £750 Teacups £750 - Tiny Toys £650 Find us on For availability call or text

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armadillostorage.co.uk Disclaimer: While we make every effort to ensure that the content in this publication is accurate and reliable, neither the publisher or its contributors can accept and hereby disclaim, any liability for the veracity of any claims made by our advertisers or contributors. All rights reserved. The contents of this publication, in part or as a whole, may not be reproduced or transmitted in any form without the express permission of the publishers. Finally we would like to make it very clear that 1st Mags are completely independent and are not affiliated to or associated with any other publishing company.

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