Field staff location tracking blog

Many advantages of field staff location tracking software Businesses that work with field staff can now optimize performance of their field staff with the help of an Integrated Field Staff Management & Customer Care System that is a cloud based application. The app can help in field staff tracking, task assignment and quick resolution of assigned jobs.

Let’s see how this application can help in field staff location tracking Live tracking The app can track employees using GPS connectivity and it uses cell tower triangulation where GPS isn’t available. It is like a platform where managers can see field staff. The application shows real location and position of field staff. The data presented by the app regarding field staff is used in task assignment and quick resolution of tasks.

The app also shows client location in a map. It is for field staff as they have to reach to clients for providing service. They see location of clients on map instead of contacting managers for guidance. In other words, the app saves the field staff time by providing the field staff correct client location on map.

Task assignment It is the biggest advantage of an Integrated Field Staff Management & Customer Care System. Objective of field staff tracking is to distribute tasks between the employees.

Managers see location of field staff and determine their availability. They decide to send field staff to different jobs based on experience, skills and availability of field executives.

Quick resolution of jobs Managers can prioritize their jobs according to availability of field staff. They can determine which is to be done first and which job can be put on hold for a short while. In this way, the managers can manage customer service in the best possible manner. There will be no difficulty in assigning jobs as the managers can see location of their field staff on the an Integrated Field Staff Management & Customer Care System.

Invoice/Quote preparation The field staff location tracking software can prepare quick quotes and also it can generate invoices for the completed jobs. The app uses service charges of the business and taxes application to make calculations and prepare invoices. It can even add overdue payments to the present invoice. The online invoice can be presented to the customer, who can sign the invoice after making payment.

Timesheet maintenance It is an added advantage of the software. Employees can maintain their daily timesheet on the software. They only need entering their job startup and concluding time in the app to maintain timesheet. It is easy and timesaving too. Also there can’t be any errors in online timesheet. Another advantage of the application is that it can be used for marking attendance. The field staff can show their presence on work from the field with the help of this app.

Affordability At only INR 149, businesses that work with field staff can get the app to optimize performance of their field employees. Also the businesses don’t need technical staff to use the app. It is made simple so that everyone can take advantage of the application.