How Mobile Tracking Software Could Help in Client Service? Service providers are often seen struggling to communicate with their team members. It is so because they use mobile phones for communication and for assigning jobs. Jobs are sent through SMSs and client location is described over voice calls. Mobile communication brings speed but it also creates obstacles. And sometimes it becomes time consuming. A service provider needs real time location of his employees and their availability to assign jobs. A mobile tracking software application can provide these details in a hassle free manner. This software makes a platform on which it shows real time location of the employees on a physical map. The service provider can see physical location of his team members without making any phone calls to the employees.
The software uses GPS system to determine location of employees and switches to cell tower configuration where GPS isn't available. In this way, it gives accurate results. When the service provider can see real time location of his employees, he can easily assign tasks. The software allows quick communication. The service provider can click on an employee to assign him job. The software will open a window for communication. The service provider will enter the job details on the window and send the message. The employee will receive the message on mobile location tracking software. He will go through the job details and also see client location on the physical map created by the software. In this way, he won't need any clarification regarding job or client location. He will leave for the job immediately.