A reliable online system for managing field employees Businesses working with field staff can ease their burden of tracking employees and maintaining their timesheets with the help of an Integrated Field Staff Management & Customer Care System. The biggest challenge before a service company that works with a large number of field employees is to keep track of employees and stay connected with the workers. But now the businesses can take advantage of an Integrated Field Staff Management & Customer Care System that can take the hassle out of field staff management.
How this system can help in field staff management? The system builds a platform on which employees can be tracked in a hassle free manner. It is software and it uses GPS for live tracking of employees. The platform brings employees and managers close for communication and also it removes all the hurdles like ambiguity in the language. The platform shows location of employees on a map so that the managers have no difficulty in determining position of their staff members. Similarly, the employees see location of clients on a map. But this platform can do more than simply connecting managers with employees.
Biggest advantage for employees The software makes an online timesheet management system that helps employees maintain their timesheets in a hassle free manner. Let’s understand how employees can maintain their timesheets on the software with example. “An employee A starts a job. He updates his status on the software. The managers can see that the employee A has started a job. The software records time of starting the job. Similarly, the employee enters closing time of the job on the platform. The software again records closing time of the job and saves the entries. The entries are made and saved in real time hence there can’t be any manipulation by employees or managers. Also the timesheets are available for real time viewing.” Another advantage of the software is its ability to keep record of customers. It can record payments and make invoices in an error free manner. The software can add overdue payments to the present invoice and in this way can help in maintain account books. It is a big help for employees that often face problems in making invoice as they can’t remember overdue payments. How the software is used? It is very simple to use as it doesn’t need addition software or hardware at user’s end. The software is downloaded in the computer system and used in a hassle free manner. You don’t have to be a technical person or need any training on software to use it. The software is available as a service at minimum cost of INR 199 per month. Who can use the software? Any company that works with field employees can take advantage of this software. It hardly matters whether the number of employees the company wants to track are in tens of hundreds as this software is capable of tracking any number of employees. Also its low cost indicates that it is quite affordable. The software comes with strong backup support by the developer. If the users face any issue with the software, they can contact the developer for help and get quick help.