Special Exhibition @ 9/11 Memorial Museum

THE BRUISE

First Responders Since 9/11

Exhibition Design for Museum Settings/ANDREA

EXHIBITION INFORMATION

National 9/11 Memorial Museum

2 Years

Fa m i l i e s a n d y o u n g c h i l d r e n

Rescue & recovery workers

CLIENT

DURATION

PRIMARY AUDIENCE

SECONDARY AUDIENCE

WHAT I HEARD

• HIGH STANDARD OF UNIVERSAL DESIGN • SENSITIVE TO INSTITUTIONAL AUDIENCE AND STAKEHOLDERS • VISITORS EXPERIENCE THAT CAN NOT BE DONE AT HOME • AUTHENTICITY • DRAW AWARENESS TO SUPPORT FIRST RESPONDERS

BIG IDEA

A HERO IS A SON, A DAUGHTER, A FATHER OR MOTHER, AND A MEMBER OF COMMUNITY THEY ARE AS VULNERABLE AS WE ARE

GOALS

PROJECT GOALS • Understand the suffering and struggle that first responders are dealing with • Have empathy as visitors step into first responders’ shoes • Draw awareness to support first responders

EDUCATIONAL GOALS • Learn about the reason that caused the illness • Learn about the vulnerable side of first responders • Learn about why and how to support First Responders

EXPERIENTIAL GOALS • • • •

Immerse into personal stories Express feelings and thoughts Sign up for the extension of Zadroga Act Empowered by their own acts

EXHIBIT OVERVIEW

The Bruise exhibit at the National 9/11 Memorial Museum is an exhibition dedicated to the rescue and recovery workers from the 9/11 incident.

It encourages visitors to gain a greater understanding of the pain that rescue workers have been through since 9/11, learn about their vulnerability and relate to the difficult situation they are in.

The objective of this exhibition is to understand and learn from the past experience, appreciate rescue workers’ selfless sacrifice and raise visitors’ empathy to assist rescue workers to improve their situations. Through supporting rescue workers, visitors are also empowered by their own acts.

The Bruise exhibition consists of four zones: visible bruise, lingering bruise, message lounge and voting room. The use of material and lighting is consistent with the rest of the museum.

KEY CONCEPTS & SUPPORTIVE CONCEPTS

THE BRUISE

First Responders Since 9/11

1 VISIBLE BRUISE

1-0 Physical damage and society loss introduction wall 1-1 Digital panels 1-2 Community role objects 1-3 Family role objects

2 LINGERING BRUISE

2-0 Introduction of what and why they are struggle with 2-1 Video - 2004 NYPD officer / personal object 2-2 Video - 2007 EMT / personal object 2-3 Video - 2010 NYFD officer / personal object 2-4 Video - 2013 PAPD officer / personal object

3 MESSAGE LOUNGE

3-0 Question wall 3-1 Message wall 3-2 ipad 3-3 Contemporary cushioned bench

4 VOTING ROOM

4-0 James Zadroga Act introduction wall 4-1 Sign up table 4-2 Sign up cards 4-3 Clear acrylic ballot box

CONTENT OUTLINE

1 VISIBLE BRUISE

3 MESSAGE LOUNGE

1-0 Physical damage and society loss introduction wall

3-0 Question wall

1-1 Digital panels

3-1 Message wall

1-2 Community role objects

3-2 iPad

1-3 Family role objects

3-3 Contemporary cushioned bench

2 LINGERING BRUISE

4 VOTING ROOM

2-0-1 Introduction of what and why they are struggle with

4-0 James Zadroga Act introduction

2-0-2 Personal introduction wall

4-1 Sign up table

2-1-1 Video projection- 2004, an officer from New York Police Department

4-2 Sign up cards

2-1-2 Personal object

4-3 Recessed ballot box

2-2-1 Video projection- 2007, an emergency medical technician

4-4 Call for action quotes

2-2-2 Personal object 2-3-1 Video projection- 2010, an officer from New York City Fire Department 2-3-2 Personal object 2-4-1 Video projection- 2013, an officer from Port Authority Police Department 2-4-2 Personal object

CONTENT OUTLINE

1 VISIBLE BRUISE

Objectives Reveal the vulnerability and multiple roles rescue workers represented in the society.

Description The first exhibit section. Visitors will learn about 4 rescue workers who had sacrificed their lives as they knew them to the rescue of 9/11. Visitors will be introduced to multiple roles rescue workers play - a first responder, a hero, a patient, a father or mother, and a member of community.

Section Components 1-0 Introduction wall: A wall using graphic to display physical bruise look and feel 1-1 Digital panels: 4 double-sided digital panels display heroic pictures of 4 rescue workers and their medical diagnosis result such as x-ray photo.

1-2 Community role objects: artifacts show the role they are in the workplace 1-3 Family role objects: artifacts show the role they are in their families

CONTENT OUTLINE

2 LINGERING BRUISE

Objectives Understand the struggle and suffering from the illness that first responders are dealing with.

Description 4 separate videos show rescue workers fighting against 9/11 illness according to the time line. Each video is displayed separately in an enclosed room with a personal object.

Section Components 2-0 Introduction of what and why they are struggle with 2-1 Video - 2004, an officer from New York Police Department / personal object / personal introduction 2-2 Video - 2007, an emergency medical technician / personal object / personal introduction 2-3 Video - 2010, an officer from New York City Fire Department / personal object / personal introduction 2-4 Video - 2013, an officer from Port Authority Police Department / personal object / personal introduction

CONTENT OUTLINE

3 MESSAGE LOUNGE

Objectives Provide a transitional area for visitors to take a break and share their feelings and thoughts, and write messages to be displayed on the wall.

Description This lounge offers visitors seats, and equipped with iPad to leave a personal message to first responders, and these messages will be display on the center wall.

Section Components 3-0 Question wall: what do you want to say to first responders?

3-1 Message wall: display messages 3-2 iPad: provide visitors digital gadgets to type 3-3 Contemporary cushioned bench: seats

CONTENT OUTLINE

4 VOTING ROOM

Objectives Learn about what Zadroga Act is and reasons to support it. Draw visitors to sign up for the extension of Zadroga Act to provide a better healthcare insurance for first responders.

Description A place to take real action by signing petition to support the extension of Zadroga Act. Visitors will leave their name, signature, birth and e-mail on a card and then put it into the recessed ballot box.

Section Components 4-0 James Zadroga Act introduction wall 4-1 Sign up table 4-2 Sign up cards 4-3 Ballot box

TYPOGRAPHY

Title and body content Franklin Gothic Medium Cond Regular 60 pt 30 tracking ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz Subtitle Prestige Elite Std Bold 18pt 10 tracking ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz

MATERIAL & COLOR PALETTE

Paint

Brass aluminum

Grey brick drywall

Mirror

Grey herringbone flooring

MOOD BOARD

FLOOR PLAN

1 VISIBLE BRUISE 2 LINGERING BRUISE 3 MESSAGE LOUNGE

5 EXIT

4 VOTING ROOM 4-0 JZA intro wall

3-0 Question wall

4-4 Call for action quotes 1-3 Family role objects

4 VOTING ROOM 1-2 Community role objects

3 MESSAGE LOUNGE

4-4 Call for action quotes 3-3 Seats 4-3 Ballot box

4-1 Sign up table

3-1 Message wall

3-2 ipad

1-1 Digital panels 1-0 Intro wall

2 LINGERING BRUISE 2-0-1 Intro wall

2-1-1 Video 2-1-2 Personal object

1 VISIBLE BRUISE 0 ENTRANCE

2-0-2 Personal intro wall

2-2-1 Video 2-2-2 Personal object

2-3-1 Video 2-3-2 Personal object

2-4-1 Video 2-4-2 Personal object

AXONOMETRIC VIEW

3-0 Question wall 3-3 Seats

3-1 Message wall

3-2 ipad

4-4 Call for action quotes 4-2 Sign up cards 4-0 JZA intro wall 4-1 Sign up table 4-3 Recessed ballot box

1-3 Family role objects

1-2 Community role objects

1-1 Digital panels 2-4-2 Personal object 2-3-1 Video

1-0 Intro wall

2-2-2 Personal object 2-1-1 Video 2-0-1 Intro wall 0-1 Intro wall

0 ENTRANCE

An exhibition dedicated to the rescue and recovery workers from the 9/11 attack

1 VISIBLE BRUISE

A hero is a man who is afraid to run away A hero is a patient, a son, a daughter, a father or mother, and a member of community

2 LINGERING BRUISE

Understand the struggle and suffering from the illness that first responders are dealing with

2 LINGERING BRUISE

Video projection - 2004, an officer from New York Police Department

3 MESSAGE LOUNGE

Take a break Share your feelings and thoughts with us

3-2 MESSAGE STORYBOARD

1

2

3

4 VOTING ROOM

Take action Sign up for the extension of Zadroga Act to provide a better healthcare for the 9/11 heroes

4-2 SIGN UP CARD

Ballot box

SIGN UP TO EXTEND ZADROGA ACT

YOUR NAME

YOUR BIRTHDAY

YOUR EMAIL

YOUR SIGNATURE

Show your support sticker