Focus
, collaborative
– FEC ELEMENTS Topic
Content
Goal
Describes the education name & topic
Describes the general content that needs to be covered
Represents the numerical goal (value) that should be achieved with education (customizable)
Timeline
Delivery Method
Target
KPI
DDL
Suggests different types of DMs based on knowledge level
Describes education target group (TMP, TLs, VPs) depending on the education level
The KPI to be tracked as a measure of success, in regards to the set goal
The final DDL for education delivery (customizable)
KPI achieved
Comment
Provide you with a basic integrated tracking system for the FEC, so you can track your progress, outputs & enter feedback/bottlenecks.
– FEC FRAMEWORK
FEC TRAINING CYCLE
Main Education
The knowledge that has to be delivered
Set Goal & KPI
Simulation/ Application
Simulate/apply the downscaled knowledge; track & identify bottlenecks
Follow KPI & Assess performance
Knowledge recap
If necessary, hold another education (combine with coaching) to fill in gaps
UNDERSTAND What: FEC is a training framework aimed at improving productivity. It relies on specific delivery methods, practical engagement and coaching in order to drive knowledge/skill development & productivity growth. FEC is not the definitive list of all educations potentially required for your team; this will depend on tier & performance. It is a guide and it will provide you with a framework to use for more advanced educations as well (for example, what elements an education needs). FEC is cyclical; it encourages you to revisit previous education topics and ensure they’ve been properly understood by your TMP. The training concept consists of teach, apply & track, evaluate and focuses on learning by doing and coaching in order to abridge skill/knowledge gaps.
– KNOW THEIR BACKGROUND // ASSESS THEIR KNOWLEDGE LEVEL MIXED KNOWLEDGE
HAVE KNOWLEDGE
WHO ARE THEY: New TMP, have no knowledge of function or processes.
WHO ARE THEY: A team with mixed members – new TMP & retained, more experiences TMP.
WHO ARE THEY: A team where most members have been retained – experienced TMP.
WHAT TO DO: Start with basic educations; use PPTs, story-telling, roll-play and flipcharts as delivery methods. During delivery, encourage discussions by asking them questions; let them learn by reaching conclusions on their own. Wrap up & recap. Engage them in simulations next time.
WHAT TO DO: Start with basic educations. Engage the TMP(s) with experience by having them share and participate in delivery. During delivery, encourage discussions by asking them questions; let them learn by reaching conclusions on their own. Wrap up & recap. Engage them in simulations next time.
WHAT TO DO: Engage simulations immediately to check their knowledge level. Adjust your approach accordingly. Hold advanced educations to improve their skills. Work more intensely with the new TMP (if there is one). Accent on learning by doing & simulations.
NO KNOWLEDGE
– Goal
Train
Apply Knowledge
Set KPI
Outcome KPI
Assess
Expected KPI not achieved? Assess situation and find bottleneck!
Track & Coach!
What should I start with? -
-
Follow the FEC outline! There are educations listed with an approximate implementation timeline. You can adapt the content depending on your LC tier. Educate, then do follow ups & coach!
When should I start?
Educate
-
Coach
Follow up (apply/simulate)
-
Functional induction should start near the end of MXP, as soon as your TMP is allocated. If so, test their knowledge on the market or through simulations. Revisit problematic areas on an as needed basis.
– FEC IMPLEMENTATION PROGRESS THROUGHOUT TXP
At TXP start, TMP should have already had some practical experience with AIESEC functions thanks to MXP. Initiate FEC during first two weeks; track & coach and make frequent follow-ups.
TXP START
86%
END TXP
0%
MID TXP
100%
By the middle of their XP, you should have already covered the majority of the FEC – 86%. The rest is left for polishing their skills (primarily via coaching) and adding finesses.
By the end of their TXP, you should have covered the FEC in its entirety. What’s left to do is evaluate the usefulness of the overall education cycle and the delivery methods used; use it to improve the next cycle.
–
:
Why stress specific delivery methods? There are approaches to outlined in the beginning of this
several different delivery methods FEC and at the booklet.
It is not only important what you deliver, but also how you deliver. Younger generations have different educational & learning needs and very different expectations in comparison to generations from just a few years ago.
We want to avoid passive learning and using typical methods such as lectures and PPT. Such methods are largely ineffective and they do not reflect our motto of learning by doing. For more help, ask your VPTM. Remember that we are not a school! We do not want our TMP feeling like they’re at a lecture.
YES!
Guide them to conclusions through discussions Learning circles, flipcharts, games, reflection, videos Simulations, role-playing Practical application, coaching & feedback
Exclusively using lectures & PPTs Throwing everything at them at once Doing no follow-ups, no simulations, no feedback Not tracking outputs & coaching
NO!
– It’s not possible to set a numerical goal or KPI for an education
Who should track the FEC? How do I know when to do what?
That’s ok, but make sure you follow these steps: - Set the goal of your education. - Set one or more KPIs you will follow as the output. - Track their progress. - Check with your LC VP TM and ask for feedback. - Check with your MC VP R and ask for feedback.
Yes, it is! Think of your function’s processes and WHY you need this education! Additionally, you can: - Ask your VP TM for help. - Ask your MC VP R for help. - Check out other educations with a similar topic and their goals/KPIs. - Follow the proposed goal & KPI in the FEC.
Both you and your VP TM track FEC delivery, but you should track it most directly. Additionally: - Follow the proposed timeline. - Mark the Gantt plan cells in another color to mark completion. - Think of your activity plan & functional timeline. When do you need what?
No education should happen without VP TM knowing about it! No education should be held without a clear goal and KPI!
There is no point in holding an education if you can’t measure it’s output! If you can’t measure it, then don’t do it!
Provide training & knowledge when they need it, in the amounts they need it. Don’t overwhelm your TMP.
My team needs knowledge outside of FEC. What should I do?
– PLAN
TRAINING
TRACKING & COACHING
UNDERSTAND These team minimums are closely interconnected! FEC delivery should be aligned with your planned activities – that is why a timeline was included. Use FEC to drive team productivity; deliver the knowledge they need when they need it.
It is not enough for your team to simply attend educations; most bottlenecks occur during knowledge application. That’s why you need to focus on the next team minimum after delivery, and revisit training on an as needed basis.
FEC won’t be effective if you do not track their progress and revisit certain topics (if needed) through coaching. It is the best possible way for you to identify and eliminate bottlenecks. Training isn’t just about lectures; it’s also about simulations and practical knowledge application.
– Evaluation & Reflection Use this minimum in combination with Training, Tracking & Coaching Feedback - Give your team frequent feedback (during coaching) - You can evaluate individual performances on the spot during coaching meetings - This will provide you with the output necessary for you to determine what to do next in regards to training - Tracking through KPIs will also provide insight, albeit technical
Performance Evaluation - Monthly performance evaluation will help you determine the performance of the team as a unit - You will be able to identify a team-wide knowledge/skill bottleneck, if there is one - Adjust your approach to training in regards to the evaluation
Reflection - Help them connect their personal needs with the needs of our organization - What knowledge have they gained and which skills have they developed through the training process and it’s practical application? - It won’t always be clearly visible, so you will need to guide them through this process