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In Case of Emergency

AA Roadservice treats locked-in-car pets as they do locked-in children – as an emergency. Such calls are prioritised and attended free of charge whether the caller is an AA Member or not. To call the AA for emergency lockout assistance, call 0800 500 222 or *222 from mobile phones.

On a 30°C day, the temperature inside a car can reach 39°C in less than five minutes; in 30 minutes, it will be 49°C. Even in a lightcoloured vehicle, parked in the shade, with the windows open.

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What can I do if I see a pet suffering in a locked, hot car?

Call the AA immediately.

Because there has to be someone at the scene to take responsibility for the pet, the Police or the SPCA will also attend. And if the situation is deemed to be serious, the AA will call the Fire Service in case there is a delay in arrival.

What if my pet gets lost?

It’s important to have your pet microchipped and that the information linked to it is up to date. If your dog or cat goes missing and is taken to a vet, the local council or the SPCA, the chip will be scanned and you’ll quickly be contacted.

Lost pet finder is an online service to register details of lost and found animals. If your dog or cat has wandered off, this is a good place to start. And if you find a pet that seems to have lost touch with its family, this site is also helpful for reuniting them. If it’s not possible for you to keep the lost pet with you until its family is found, take it to the nearest vet or SPCA.

What if my pet gets hurt?

Keep a pet first aid kit handy so you can act fast to treat wounds. For more serious episodes such as falls, bee stings (where reactions can be fast and potentially fatal), choking or ingesting something they shouldn’t, you need to go straight to the closest emergency vet.

Harleigh and Indi © Karen O’Sullivan

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