BFM April Issue 2021

APRIL 2021 www.bfmmagazine.co.uk building & facilities facilities management management

CLEANING & HYGIENE | RECYCLING & WASTE | SUSTAINABILITY

Join the Public Sector Sustainability Association today

see pages 28-29

INSIDE:

A contact free waste management service

see page 10

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On the cover: Join the Public Sector Sustainability Association today.

see pages 28-29 April 2021

BFM Team

Contents

Business Development Director

James Scrivens james@abbeypublishing.co.uk Production

News

4

Recycling & Waste

10

Building & Refurbishment

16

Cleaning & Hygiene

18

Roofing

20

Sustainability

22

Sarah Daviner sarah@abbeypublishing.co.uk Account Manager

Katie Brehm accounts@abbeypublishing.co.uk

BFM is published digitally 10 times a year b ­ y Abbey Publishing Ltd. To receive a copy free of charge, contact our offices.

Tel: 01933 316931 Email: bfm@abbeypublishing.co.uk www.bfmmagazine.co.uk www.abbeypublishing.co.uk www.twitter.com/ BFM_Magazine

Subscriptions are available via www.bfmmagazine.co.uk/subscribe No part of this publication may be reproduced by any means without prior permission from the publishers. The publishers do not accept any responsibility for, or necessarily agree with, any views expressed in articles, letters or supplied advertisements.

Some manufacturers and suppliers have made a contribution toward the cost of reproducing some photographs in this magazine.

All contents © Abbey Publishing Ltd 2017 ISSN: 1470-5281

Building & Facilities Management – April 2021

3

News

Langley offers solution to efficiently address failing single ply The life of failing single ply and EPDM roofs can be significantly improved with a dependable, durable and cost-effective solution, that overcomes conventional limitations and issues.

Langley Waterproofing Systems Ltd’s SCR Alliance resilient separation layer membrane creates a protective barrier enabling the roof to be safely upgraded and overlaid (survey dependant) with new waterproofing without the need to strip the existing covering, minimising disruption and impact on the environment with waste to landfill mitigated.

A fleece-backed bituminous membrane, SCR Alliance acts as a separation layer, eliminating the risk of incompatibility between plasticides found within single ply and EPDM materials and the new Reinforced Bituminous membrane (RBM) overlay system. It means roofs can be upgraded and made weathertight all year round, overcoming the seasonal temperature installation considerations inherent with liquid alternatives.

It also more easily addresses roof design, particularly those with penetrations and detailing. It eliminates the potential impact of odour on building occupants often associated with liquid systems specifically when the building is still in use during the refurbishment.

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News

SCR Alliance can be mechanically-fixed over existing single ply on a range of structural deck types, whether on educational, residential, healthcare, commercial or industrial estates. When Langley’s RBM systems are installed on top of SCR Alliance, the roof’s lifespan is independently certified via the BBA to achieve at least 40 years.

Like all Langley’s products and systems, SCR Alliance can only be installed by a Langley Approved Contractor, validating the quality of workmanship.

“It’s about achieving best value,” explains Langley’s Regional Manager Mike Preston. “The combination

of SCR Alliance and our TA range of RBM systems means surveyors, consultants, building operators and owners can quickly, and with minimal disruption, replace a leaking, failing single ply or EPDM roof with a watertight solution that will last, on average 25% longer. Than the leading liquid solutions on the market.

When installed by one of our Approved Contractors, the solutions has the added value of being independently guaranteed, thereby giving a single source of accountability and complete peace of mind for the materials, the design and the workmanship.”

For further information about Langley and the roof systems available register and download their Flat Roofing Guide here www.langley. co.uk/technical-downloads/ or visit www.langley.co.uk For technical enquiries, contact technical@langley.co.uk

Building & Facilities Management – April 2021

News

Communal Energy Partners investment set to revolutionise the provision of communal energy services Communal Energy Partners, formerly known as SW Energy, has announced a significant investment in the business which promises to enhance its services to clients in the property facilities management, building and housing association sectors, as well as residents themselves.

With more than 35 years in the industry, the leadership team at Communal Energy Partners has worked closely with customers to gain unique insights into the challenges faced by the sector. With an increased focus on energy efficiency, legislation and compliance - along with the ageold issues of gas procurement and debt management the team has invested in the business to deliver a unique full-service solution that will meet challenges, maximise value and reduce risk for its customer base.

Commenting on the change, Mark Thomas, CEO at Communal Energy Partners, said, “We’re not just changing our name and logo, we’ve listened, learned and evolved to meet the changing needs of the sector. We’ve enhanced staff training as well as our billing processes, employed a range of new engineers and additional customer support staff to give customers increased access to in-depth expertise for installation, setup, repairs and commissioning services. We’ve also invested in our technology and systems to ensure the most efficient usage in a bid to reduce energy usage and carbon footprints in line with more stringent energy targets. www.twitter.com/BFM_Magazine

“In addition, we’ve put more emphasis on listening to customers, understanding their challenges and harnessing our collective expertise to meet the changing needs of the market.

This has shaped our fully managed service, which has evolved to take the complexity out of delivering and managing communal energy, giving our customers just one point of contact for everything from procurement to maintenance.”

Working in partnership with customers - including developers, owners, operators and residents of both residential and mixed-use developments - the company has identified the shortcomings of existing communal energy solutions and adapted the business to meet the need. The new Fully Managed Service offers customers a complete solution through a single-supplier, including assuming financial responsibility for billing and debt management; management of the procurement of services; compliance with regulatory requirements; and the installation and maintenance

of services. As an established player in the industry, customers of Communal Energy Partners will also benefit from the company’s purchasing power, resulting in lower utility tariffs, while meeting regulatory and energy efficiency requirements.

Mark continues, “As a business, we’re embracing net-zero, looking to access carbon offset schemes and put in place a future framework for low-carbon heating technologies which will aim to optimise usage and decarbonise heating systems.

Our investment in people, processes and infrastructure allows us to take ownership of the unique and complex challenges faced by our customers - allowing them to focus on their core business.”

For more information about Communal Energy Partners and the benefits of the company’s fully managed service, please visit www. communalenergy.co.uk News

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News

Employee buy-in crucial to digital transformation success Facilities management businesses are failing to keep their workforce at the heart of their digital transformations, leading to employee dissatisfaction and hindering the success of digitalisation initiatives, new research has found.

Only 21% of the facilities management sector’s employees react positively to the implementation of new technology, and just 30% appreciate the benefits of new technologies according to the Connected Enterprise report, produced by digital transformation specialist Nexer in partnership with applied futurist Tom Cheesewright.

The report also shows that 12% of businesses find their employees are reluctant to embrace new technologies, and 8% of business leaders would like to implement more technology but worry that they will face resistance from employees.

The research suggests that a lack of adequate consultation and education prior to the implementation of new business technologies may be behind employees’ negative reactions.

Tellingly, just 28% of

businesses said that their workforce finds it easy to learn how to use new technologies, while 37% said that some or many of their employees find it a struggle.

Colin Crow, managing director of Nexer, commented: “Only when used correctly and consistently can digital solutions make a tangible difference to business operations and outcomes.

“So while it’s vital to get the C-Suite on board in order to secure funding for exciting new technology in the first place, it’s equally as important that those who will be using the technology day-to-day are convinced of its benefits.

“In order to ensure optimum return on investment, businesses should always take a collaborative approach, explaining to employees the reasons behind any new digital technologies and providing as much support as needed for them to feel comfortable using them.”

According to the research, only 8% of facilities management businesses’ employees tell them that business technology

improves their day-to-day life, and another 8% said that they regularly receive complaints from employees following the implementation of new technology.

Colin continued: “It’s important to bear in mind that while digital transformation makes companies more profitable, enhances the customer experience and enables them to keep up with competitors, it should also always improve the employee experience.

“If a new technology will not ultimately make the daily responsibilities of employees simpler or more efficient – following the appropriate training – then it is not the right technology for that business, and will likely not be a success in the long term.”

For more information on advertising within BFM Magazine, please visit our website or get in touch using the details below: www.bfmmagazine.co.uk bfm@abbeypublishing.co.uk 01933 316931 6

News

Building & Facilities Management – April 2021

IS YOUR FLAT ROOF ESTATE...

AN ASSET OR A LIABILITY? The Government’s response to the Naylor Review acknowledged the importance of the collection of data to support strategic estate planning and stated:

reducing backlog maintenance not only provides a safer and higher quality estate but reduces running costs in the longer term.

A roof is a significant ‘out-of-sight’ asset and when its condition is unknown, often issues can develop over time.

Easily accessible data is a crucial element in managing any estate. Without reliable data, any long-term strategic approach is unattainable and the management of the estate budget is rendered a purely reactive one.

BOOK YOUR FREE ROOF CONDITION SURVEY TODAY

Langley provides a long-term approach by creating a full asset management plan for your flat roof estate by carrying out a comprehensive roof condition survey. The data gathered then supports preventative planning and cost-effective budget management, this is achieved by minimising the risk of sudden unexpected remedial expenditure.

If work is required immediately, we are a trusted single-source of responsibility and handle every aspect of your project, from initial consultations and design, right through to final installation, after sales care and maintenance - for peace of mind.

We provide systems that are durable, guaranteed, safe and fully compliant with Building Regulations.

W: www.langley.co.uk E: enquiries@langley.co.uk T: 01327 704778

SUITABLE FOR ALL SECTORS DOWNLOAD THE WHITE PAPER HERE

HOW TO ENSURE A ROBUST AND SAFE FLAT ROOF SYSTEM SPECIFICATION The White Paper, supported by Zurich, covers: Regulations, Broof(t4) classification, fire performance materials, the risk of non-compliance and specifying the correct system.

News

Bridging the Health and Safety Gap to Build Back Better -Businesses must now prepare for the postpandemic workplace -Louise Hosking, OSH specialist and business owner, reflects on how business owners and OSH professionals can ensure a safer future As a result of the pandemic, Health and safety is under a spotlight like never before. But we should not be lulled into a false sense of security thinking awareness of terms such as risk assessment, infection control, and track and trace, are (jointly) the same as effective, widespread implementation.

As we slowly move out of lockdown, businesses are facing compounded challenges. Most business leaders have had to work hard and fast to keep up with the ever-evolving situation, whilst also juggling existing commitments and altering their working methods, not to mention their home life.

There is a danger that nationally - and internationally the ‘health and safety gap’ will only grow larger as a result of the pandemic. Organisations which have done well during this period will be able to invest in health and safety and create an effective response to OSH (Occupational Safety and Health) in the post-pandemic world that emerges. They will be able to make the most of the technological advances and new research. On the other hand, we are at risk of seeing standards falling in companies which have been hit hard by the effects of the pandemic. In particular, smaller organisations or those that have been impacted by the 8

News

pandemic, will undoubtedly struggle to keep up with staff training, maintenance checks and risk assessments which verify appropriate safety measures, and support for employees. Organisations are less likely to embark on new health and safety initiatives in areas other than for critical Covid-19 protocols.

It will be hard, but as business builds back better this should include ensuring OSH resources are available and that, as a business community, we push for continual improvements in the face of adversity. If we let the gap widen in OSH, there will be even greater disparity between those who ‘have’, and those who ‘have not’. Individuals who are already vulnerable are most likely to suffer if safety and health standards slip or are not appropriate to the current situation.

A positive result of the pandemic is that, in general, organisations now have a deeper understanding of the hierarchy of risk control and risk-based principles. They understand how important it is to take care of the health of our people and to put our people first. Our understanding of how to manage health risks and psychosocial risk is definitely more established. When preparing for the post-pandemic world,

businesses of all sizes should consider the following: Prevention should be the first port of call. It is likely the threat of Covid-19 will endure for some time. There is also much discussion around the threat of new viruses in our world today. Embedding infection control within daily risk assessments and policies should become standard.

This will simplify the process, ensure standards do not slip, and enable businesses to be prepared for emerging threats.

An agile outlook should be adopted by leaders. This pandemic experience shook us all, but particularly those business owners who need to feel ‘in control’. When you are faced with so many factors you cannot control, you have to accept you cannot plan in the same way. You then have to risk assess, respond, move forward, and be prepared to adapt promptly. We must learn to control what we can, properly and realistically prioritise; put systems in place in advance where we can prepare and Building & Facilities Management – April 2021

News let go of others which can wait. We must fearlessly become more agile and more adaptable. Developing this mindset will facilitate a more effective response in times of potential adversity.

Know your values. As business owners there are often many conflicting demands from different parts of the company. However, having clearly defined business values and standards are a key part of developing safety and health as an integral part of organisational culture.

From the outset, employees at all levels of business should be provided with health and safety information relating to your expectations from them, as well as your responsibilities in keeping them safe. OSH should be a

regular conversation, and clear communication a priority.

Manage the Health and Safety gap to build back better. What we do next is massively important. We need to remember how connected we all are, and we are likely going to have to invest more (either our time, or financially) if we value our people in the way we say – we need to ‘walk the talk’. For some organisations, OSH will not be top of the agenda as the wheels of industry begin turning again. Staff training or routine maintenance will be seen as a cost rather than an investment and could lead to hiding worsening work conditions. Long working hours as businesses claw back will add to the psychosocial challenges already being faced.

We might see governments tempted to deregulate. If we value people and their working conditions as much as we say we do, we need to be vocal.

OSH professionals should ensure they are providing those they serve with what they really need personalised services, and an appreciation of the unique demands of their organisation.

Professionals need to effectively communicate the risk-based principles and look again at new and emerging hazards. But this must be done sensitively, with compassion, professional curiosity, empathy, and creativity. If businesses are going to be supported to build back better, they must see OSH professionals as enablers who create value for business.

Bringing your places to life

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A stand out company who excel in facilities management Derwent fm offer an holistic and completely flexible approach to facilities management: one that delivers outstanding service and professional expertise in all areas. We have all your needs covered, no matter what service you require, and keep all project costings transparent throughout. Our experience and portfolio allow us to really understand the needs of our clients, provide expert advice and deliver a professional service with consistent results.

Speak to us today to find out more.

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News

9

Recycling & Waste Management

How sustainable waste management has supported the NHS during the pandemic The coronavirus pandemic has put a spotlight on healthcare waste management. Throughout a difficult year working alongside the NHS across London, Bywaters continues to offer a dynamic approach centered around sustainability.

Over the past 12 months, the coronavirus pandemic has changed our lives more than anyone thought possible.

Whilst city centers remain desolate, hospital wards and GP’s offices have been an everchanging operation. Working alongside the NHS across the capital, Bywaters, a leading waste management company in London, has adapted to the demand’s unpredictable nature. This dynamic approach adopted by their healthcare team helped handle fluctuations, supporting life-saving operations throughout London.

A dynamic approach to national capacity issues In the past year, the annual clinical waste tonnage produced by the NHS nationwide has doubled. Without the infrastructure in the UK to deal with this level of demand, Bywaters’ teams quickly implemented contingency plans, ensuring the trusts could continue with clinical activities. Working closely with their supply chain Bywaters implemented swift recoveries and temporary safe onsite storage, counteracting the national issue which caused waste build up at many locations across the country.

The upsurge in waste was led by the growth in disposable PPE usage. Since the start of the pandemic, more than 5.6 billion items of PPE have been delivered to England’s health and social care system, up from 2.43 billion in 2019. Through this period, multiple 770l bins of infectious waste were exchanged within COVID wards every hour.

Bywaters onsite teams had to 10

Recycling & Waste Management

remain flexible, working 24/7 to manage the workload required.

“Working at Guy’s and St Thomas’ during the pandemic has been challenging for all involved, but it’s really satisfying to know that we are an integral part of London’s response to Covid-19. We are really proud that we work so closely with the NHS and are able to ‘do our bit’.

The team have stepped up to the plate amazingly – clinical waste has increased significantly, but we have managed to deal with this safely. By making sure our service runs smoothly, we have helped keep the hospitals operational.” Dan Goodhind – Bywaters Account Manager at Guys and St Thomas’ NHS Trust Sustainability remains key With attention focused on fighting the virus, it would be easy to lose sight of other issues threatening the planet. Around 13 million tonnes of plastic flows into oceans each year, according to a UN Environment estimate in 2018. With the vast majority of PPE single use, there is a fear that before long ‘there could be more masks than jellyfish’ in the ocean, if waste is not managed effectively.

Bywaters and their clients recognise the importance of continuing to implement the most sustainable waste management practices. Working with the NHS, it is fundamental to deliver innovative projects aimed at improving sustainability.

This year, correct segregation has been essential, not only to reduce contamination, but to relieve the pressure on the clinical waste sector. Initiatives have been employed to reduce incorrectly labelled infectious

waste, whilst introducing a non-hazardous offensive waste stream, where safe to do so.

Looking forward, build back better The push to reduce single use items remains one of the biggest waste challenges facing the healthcare sector. In 2018, a survey conducted in four Mayo Clinic locations found that singleuse plastics made up at least 20% of medical waste generated in US hospitals. Tackling the issue head on, Bywaters continue to explore reusable options to once single use issues. The roll-out of reusable sharps bins has been given the go ahead at several locations. These bins can be used up to 600 times more than the disposable sharps bin, which gets incinerated along with the contents after use.

Thank you key workers This year has highlighted key workers across the UK. From supermarket check-out clerks to doctors and nurses, the UK’s response to the pandemic has been all encompassing. Bywaters are proud to work alongside the NHS, ensuring operational efficiency and sustainable improvements, even in the most demanding of circumstances.

If you would like to find out more about our services, please click here. Or contact us at enquiries@bywaters.co.uk.

Building & Facilities Management – April 2021

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Recycling & Waste Management

A contact free waste management service Whilst social restrictions on our way of working and life are gradually eased, it is important to maintain and even permanently adopt new processes which minimise the risk to our safety in the pandemic and beyond. This can pose a challenge when managing a work force who visit multiple sites or homes, but HIPPO can provide a waste solution which can remove the need for contact as well as improve your business efficiency.

At HIPPO our contact free waste collection service has enabled us to trade in a safe and efficient way throughout this pandemic. Any accessible HIPPOBAG within 4m of the road can be easily picked up by our drivers with no contact at all thanks to the customised

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Recycling & Waste Management

craned fleet of vehicles. It also means that there is no requirement for your team to be on site or take the time to transfer the waste to a central location following a job – they can spend more time on the project and rely upon HIPPO to clear the waste.

Using HIPPOBAGs to deal with your irregular waste streams and ad hoc waste events will provide you with a number of benefits in managing waste disposal across your regional or national estate. Whilst regular bins are simply too small, large skips can take up too much space, take too long to fill and can be costly, HIPPOBAGs can provide the balance you need. Our service is not a regular scheduled waste collection covered by a bin contract, you can use us for unexpected waste events whenever you need us. And instead of you needing to have multiple contracts you can benefit from one simple solution with standardised

Building & Facilities Management – April 2021

Recycling & Waste Management

pricing and a standardised service nationwide.

Our HIPPOBAGs can be filled with heavy and bulky waste and are ideal for applications where a skip or larger container is not appropriate, like awkward locations or areas with access restrictions such as lifting over fences and walls as required. HIPPOBAGs are non-bulky, lightweight and come flat packed, meaning that space can be saved onsite and bags can be carried easily and stored in vehicles or on properties. In addition, HIPPO’s reliable, flexible and convenient service allows the segregation of different types of waste from your facilities.

This means that you can meet many of your Corporate Social Responsibilities (CSR) www.twitter.com/BFM_Magazine

by easily increasing your recycling rates, minimising your environmental impact, reducing carbon footprint whilst also saving money.

Alternatively where access to waste is restricted, or when you want us to clear the waste for you, our Man and Van service (known as ‘Here to Clear’) is the perfect solution. Our branded Transit Tipper vans are double manned with our professional HIPPO employees and can hold up to 14 yards or 1 tonne of waste.

This solution can often be ideal for reactive waste requirements too, our Here to Clear Reactive provides rapid removal of unplanned waste – such as fly-tipping, emergency repair or site clearance. This form of

waste can cause a number of issues, but with one nationwide solution and standardised service you can rest assured knowing that the waste will be swiftly and professionally removed.

We work with organisations of every size so rest assured that whatever your requirement we can offer a fantastic solution to meet your business needs.

Further information can be found on our website www.hippowaste.co.uk/ business. If you have any questions or would like any more information on the services HIPPO can offer then please feel free to contact our sales team at enquiries@hippowaste. co.uk or call 02393 871911.

Recycling & Waste Management

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Recycling & Waste Management

The Forshaw Group cleans up on industry waste As part of its ongoing environmental commitment, the Forshaw Group is helping the construction industry to clean up its act and encourage waste recycling.

The restoration company, which specialises in structural and contents repairs to businesses and premises affected and damaged by fire, flooding and theft, has partnered with the national social enterprise Recycling Lives to assist with site clearance and debris removal.

With an annual spend on skips and waste clearance in the region of £70,000, by collaborating with Recycling Lives, The Forshaw Group will benefit by providing better social value – approximately 10% of the value of the contract and increased sustainability for the environment.

This partnership also coincides with The Forshaw

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Recycling & Waste Management

Group’s 2021 vision for embracing environmental measures, positive diversity, and collaboration with social enterprise, as part of the World Economic Forum roadmap for The Great Reset to benefit people, the community and planet.

According to the UK Green Building Council, the construction, demolition and excavation industry accounts for 60 per cent of the UK’s material use and waste creation. This can be up to 100 million tonnes of waste from this one industry each year, 32% of which can end up as landfill.

The managing director of The Forshaw Group, Liam Hanlon, commented: “This new venture will help us to make a big difference in reducing the amount of general waste which some of our services can produce. Being part of a sector which generates a huge

amount of waste materials each year, it is our responsibility to reduce and reuse and recycle as much as we can.

“There are multiple benefits of recycling and reusing waste materials, not least for minimising pressure on the environment and avoiding landfill. By integrating the innovative Recycling Lives total waste management system into our infrastructure, this will also allow us to reduce CO2 emissions and bring our company one step closer to reducing our carbon footprint.”

The Forshaw Group is a property restoration specialist, working closely with insurance companies and loss adjusters to renovate commercial and residential property damaged by fire or flood.

For further information on The Forshaw Group, please visit the website: https:// www.theforshawgroup.com/

Building & Facilities Management – April 2021

Recycling & Waste Management

Join the PSSA today!

The Public Sector Sustainability Association (PSSA) provides a professional association and network for all those working in the Public Sector who have a common interest in sustainability. The aim of the association is to bring together a wide group of people working across all areas of the Public Sector – to help educate, train, support and connect as we work towards a more sustainable future.

Benefits of membership • Access to up to date info on all issues of sustainability affecting the public sector including the latest news, case studies, legislation, policy and reports • Reminders and invitation to trade events, exhibitions, conferences and seminars involving sustainability • Networking opportunities • Discounted training and education courses • Access to a PSSA Members-Only online forum to discuss issues, problem solve and connect (Launch date TBC) For more information on becoming a member of the PSSA, please visit www.pssa.info.

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Recycling & Waste Management

15

Building & Refurbishment

Retrofit acoustic secondary glazing for a more peaceful environment In this ever changing fast paced world, it is hard to sit and enjoy peace and quiet.

Many of the buildings we use for living, studying, working and socialising were built many years ago to standards of their time, but are now unsuited to the demands of life today.

The number of buildings being refurbished for new purposes, such as old breweries being converted into offices, is on the increase. The need to bring them up to modern standards is a must as many of these older buildings are thermally inefficient, draughty, noisy and insecure; all of which can be helped through the addition of secondary glazing.

As many of the buildings being repurposed are Listed and cannot change the ineffective primary glazing, the only solution is to install secondary glazing.

Secondary glazing is an efficient method of reducing background noise, helping create a more relaxed environment. Sound travels through a primary window by a vibration of the glass. Adding secondary glazing forms a cavity, which reduces resonance and provides a second barrier for the noise to travel through.

A sound level reduction of 45dB 16

Building & Refurbishment

is possible. The results are achieved if installed 200mm from a single glazed primary window with 6mm glass.

Secondary glazing can also provide effective thermal and draught insulation, and enhanced security.

Founded in 1966, Royal Warrant Holder Selectaglaze offers noise insulation, improved building energy performance, environmental control and certified security for all building types from new builds to buildings at

risk. The company offers a wide range of tested products covering acoustic and thermal performance as well as protection against intruder and blast mitigation.

A free technical advisory service is offered and RIBA approved CPDs are available.

For further information, please contact Selectaglaze on 01727 837271 e mail: enquiries@selectaglaze.co.uk or visit: www.selectaglaze.co.uk

Building & Facilities Management – April 2021

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Cleaning & Hygiene

Cleaning Concerns: Over half of British workers would happily never go back to their office More than half of British workers would be happy to never return to the office due to fears of germs, a lack of social distancing and being in a room with lots of other people.

A study of 1,000 employees who are currently working from home, carried out via OnePoll for ICE Cleaning, the UK’s cleaning experts, found two thirds would also feel uncomfortable about going back into their workplace full time.

Worries include lack of personal space (39 per cent), colleagues not using hand sanitizer or soap (27 per cent) and not enough communal cleaning (27 per cent).

Zac Hemming, Founding Director for ICE Cleaning, which commissioned the study, said: “There is clearly some fear around going back to the office after settling into working from home during this past year.

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Cleaning & Hygiene

“Hygiene is going to be at the front of people’s minds more than ever and seemingly normal things from ‘previous’ life, such as making tea rounds, sharing desks and using communal toilets might feel daunting.

“It’s important both employees and employers feel supported in making the journey back to the office as smooth as possible. Cleaning is going to become much more of a priority for workplaces.”

Nearly six in 10 (56 per cent) feel anxious at the thought of being back in the office and 46 per cent are apprehensive, while 24 per cent are even feeling stressed.

The study also found that

to combat their anxieties, new habits workers vow to take on include carrying hand sanitiser (47 per cent), wearing a mask (45 per cent) and cleaning their own desk daily (41 per cent).

They would also like their employer to implement sanitising pumps around the building (56 per cent) and have a daily cleaning regime for communal areas (51 per cent). Half of those polled also want social distancing between desks (50 per cent), with four out of 10 also wanting a monthly decontamination deep clean as part of their office cleaning regime.

It also emerged seven in 10 would only feel comfortable

Building & Facilities Management - April 2021

Cleaning & Hygiene

returning to work if strict cleanliness rules were in place, with a quarter (25 per cent) wanting their offices professionally cleaned daily to feel safe. And upon reflection, 45 per cent do not think their office was clean enough prior to the pandemic.

In an ideal world, employees would only be based in the office on two days out of the five-day working week, with 70 per cent only wanting themselves and their colleagues to return to work once they have been vaccinated.

Zac Hemming added: “After a year of working from home and adjusting to a new routine, it’s normal that people will have worries about returning to work.

“What’s important is giving employees the reassurance and peace of mind that this is being taken seriously, easing any concerns that people might have whilst also creating a positive, clean and safe workplace.”

For more information, visit www.icecleaning.co.uk. www.twitter.com/BFM_Magazine

Top tips for building owners / employers to consider with employees returning to work • Communicating with employees – Regularly communicating with employees in a clear and concise manner will provide reassurance and improve understanding on the return to work. Sharing information such as the procedures that will be in place to keep employees safe will help them feel at ease.

• Keeping the workplace clean - Ensuring that the workplace is regularly cleaned is vital. Staff should be encouraged to frequently clean surfaces and shared equipment, whilst professional cleans should also be carried out to protect the workforce and reduce the occurrence of germs and bacteria.

• Providing flexibility – Over the last year, employees will have developed their own working patterns and regimes, so it is important to be flexible and accommodating to individual needs and personal circumstances. Organising individual conversations where necessary will help ensure a smooth transition.

• Maintaining two-metre social distancing – Ensure that the two-metre social distancing rule is in place where possible. Putting up signs can help remind workers and visitors of social distancing guidance, whilst reducing the footfall in smaller areas will help employees feel comfortable in their working environment.

Cleaning & Hygiene

19

Roofing

SikaBit scores Academy Trust’s goals at famous footballers school The roof refurbishment of Portland School, Birkenhead was completed to the highest standards of safety and without disruption to school activities, thanks to the combined efforts of Holloway Cook Associates and Sika’s specialist Roof Refurbishment team.

Part of the Co-op Academies Trust since 2018, Portland School is a primary school for children aged 3-11. Attended by Everton and England footballing legend of the 1920s and 30s, Dixie Dean, the main school building has had many additions over time,

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Roofing

resulting in 24 roof areas at varying levels and with various roof build-ups. The whole of this 1600m2 roof was in need of refurbishment as part of a programme of maintenance and upgrades following the school’s transition to academy status.

The Co-op Academy Trust developed a specification requirement for the project, which included the use of a bituminous system with an extended service life.

The SikaBit 25-year system was selected from Sika’s wide portfolio of roofing systems as an ideal solution for this application.

Safety precautions were paramount due to the live school environment.

Working with a roofing provider that could offer a Safe2Torch system with self-adhesive membranes for torch-free zones was

Building & Facilities Management – April 2021

Roofing

imperative. Sika’s Roof Refurbishment team was able to do a full site survey and provide a Safe2Torch plan for the installation.

Roofing contractor, Holloway Cook Associates Ltd took on the role of principal contractor, including design, health and safety and installation within a turnkey package. The quality and durability of the finish was also a key requirement of the project. The SikaBit system, combined with the skills and experience of the team at Holloway Cook, answered this need with neat detailing across all roof areas.

All roof areas were stripped out, including Building & Facilities Management – April 2021

removal of 19 layers of previous waterproofing systems from the oldest part of the roof, to reveal varying substrates including concrete, plywood and asphalt decks. The Holloway Cook team prepared each roof area before applying the S-VAP HD SA air and vapour control layer (AVCL), followed by SikaTherm insulation.

The SikaBit SA-730 selfadhered underlay was then installed onto the insulation followed by SikaBit T-940 G Torch-on cap sheet in all Safe2Torch areas.

For the torch free zones, comprising the interfaces between roof areas and adjacent buildings, SikaBit SA-940 G self-adhesive

cap sheet was used.

Mike Holloway, Operations Director of Holloway Cook, said: “Our team is very experienced in bituminous membrane installations but the SikaBit system is new to us. We have been very impressed with both the ease of use and quality of finish the system offers, all supported by the service and technical support that Sika’s Roof Refurbishment division provides throughout the project.”

To find out more about Sika’s roofing solutions and services, call 01707 394444, email enquiries@ uk.sika.com or visit www. sika.co.uk/roofing.

Roofing

21

Sustainability

Inspired Energy PLC Awarded Green Economy Mark PSSA Founding Member Inspired Energy PLC, the leading consultant for energy procurement, utility cost optimisation and legislative compliance in the UK and Ireland, is delighted to announce it has been awarded the London Stock Exchange’s (“LSE”) Green Economy Mark in recognition of its environmental and strategic advice, service and support to customers.

The Green Economy Mark allows greater visibility for investors interested in Green Economy activities and recognises those companies that are contributing to a greener and more sustainable economy. The LSE is the first exchange in the world to introduce such a certification and the award was made for ‘Environmental Consultancies (General) TIER 2 ES.01.0’ based on revenue generating activities related specifically to companies that provide advice and/or support regarding environmental issues and strategies.

Commenting on the award, Mark Dickinson, CEO of Inspired, said: “We are delighted to have been awarded the LSE Green Economy Mark in recognition of the high proportion of

22

Sustainability

green revenue the Group generates in relation to our services to customers.

ESG is at the heart of everything we do and as an ESG solutions provider it is important that we continue to lead by example in regard to best practice and reporting in order to remain at the forefront of energy and sustainability solutions in a Net Zero Carbon future.”

Denzil Jenkins, Interim CEO, London Stock Exchange plc added: “We’re delighted to award Inspired Energy plc the Green Economy Mark.

There is growing investor demand for actionable climate and environmentrelated financial information, with global asset allocations to green and sustainable finance increasing each year.

The Green Economy Mark

underlines London Stock Exchange’s commitment supporting issuers and investors in the transition to a greener economy.”

Energy is typically the largest indirect cost most businesses face. As ESG becomes more central to investment decisions for every business, energy is one of the highest cost components in the ESG wheel and one of the most data intensive elements of the Climate change segment. Inspired Energy provides services to over 2,400 UK corporate business consumers, which represent c.6.7% of the UK’s expenditure on electricity and over 400 in the ROI. To find out more about Inspired Energy, please visit: www.inspiredenergy.co.uk

Building & Facilities Management – April 2021

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Sustainability

How FM can help you ‘Go Green’ In this article we will be discussing how FM can help you to go green. This is a huge topic so this will be a high-level snapshot of some of the key drivers and areas where improvements can be made relatively quickly to get you on the road to becoming a more sustainable business.

Why do we need to act?

We are reminded daily of the negative effects of climate change. This affects us all whether it is the melting ice caps in the Antarctic, bush fires in Australia or if we look a little closer to home, summer flooding and depleting coast lines. It is something that most people are concerned about, whether that’s lowering our individual carbon footprint or improving our environmental impact to benefit future generations.

There is also the need to adhere to and meet new government guidelines and legislation as well as the good business sense it makes to be leading the way in creating sustainable business strategies that make a positive impact as opposed to be part of the problem.

Legal Requirements There are several legal requirements that we need to be aware of and include in our sustainability planning including those mentioned below.

Climate Change Act 2008 Through the Climate Change Act, the UK government has set a target to significantly reduce UK greenhouse gas emissions by 2050 and a path to get there.

Energy Savings Opportunity 24

Sustainability

Scheme - ESOS is a mandatory scheme applying to undertakings that meet the qualification criteria. The scheme is aimed at large undertakings and their corporate groups. A large undertaking is identified based on its number of employees or financial information relating to its turnover and balance sheet.

Smaller undertakings that are part of a corporate group may be mandated to participate in ESOS if another group member qualifies for the scheme. A large undertaking is one that employs at least 250 people or has an annual turnover more than £50 million and a balance sheet in excess of £43 million. As an example, Derwent fm are part of a larger group and are fully aware of the energy savings opportunity scheme (ESOS) for large undertakings in the UK. We are therefore committed to meeting the requirements of ISO 50001 and ESOS. Failure to be compliant with this legislation could lead to significant fines which obviously is not very good for your reputation as a business.

Energy management systems (EnMS) Before developing the (EnMS), it is important to identify the scope and boundaries. This

will include an understanding of the activities that are undertaken by the organisation and the facilities that are used. Energy uses should be considered when determining the scope of the management system. Dependent on the structure, size and makeup of the business, boundaries should be identified to highlight those sites/locations/activities where energy performance can be influenced. We can only influence the energy that we control and are responsible for.

Scope and boundaries The first step is to identify the scope and boundaries. This will include an understanding of the activities that are undertaken by the organisation and the facilities that are used. Energy uses should be considered when determining the scope of the management system, for example, we’ve looked at things like having a full fleet of EV’s by 2025. We aim to achieve net zero emissions by 2050 by introducing an electric fleet and installing electric charging points on all sites where vehicles will be used. We’re also installing electric equipment to replace gas items and utilising 100% environmentally friendly cleaning products.

Building & Facilities Management – April 2021

Sustainability Energy Policy Once you’ve identified your boundaries we can progress onto the next steps.

The energy policy is an integral part of the EnMS, which will not only highlight your senior management’s commitment to support and continually improve the effectiveness of the EnMS, but it will also highlight their commitment to improving energy performance, ensuring availability of information and resources to achieve objectives and targets set and complying with legal, customer and third part requirements.

In addition, the policy will highlight the significant energy uses and the support for purchasing energy efficient products and services. To give an example, we have a student-based app with a “Be Green” section to help educate and encourage students to be more sustainable, preparing them for energy saving opportunities beyond student life whilst also contributing to energy savings in their student halls.

Baseline Data To be able to improve energy performance, we must first establish the energy usage between a specific period for each type of energy used, whether electricity, gas or fuel and in what capacity this is used.

This is known as baseline data, which we can then use to identify Energy Performance Indicators (EnPIs). These can then be used to support the effective continuous improvement of the EnMS. Baseline data, such as gas and electricity, can be gathered from several different sources and in several different ways. This can be from analysing the energy bills or sub-meter readings for an area or equipment. It is also possible to gather estimated energy consumption by obtaining the power rating in watts and the time spent in use. For example, a current in-house target is to reduce our fuel consumption for all sites by 2% over the coming year. We have established a baseline for this by collating mileage data for all our company cars based on companyissued fuel cards. This data will be used to evaluate the effectiveness www.twitter.com/BFM_Magazine

of reduction initiatives e.g. company-sponsored cycle to work schemes and car sharing.

EnPIs are used to assess the actual energy performance against an expected outcome.

This can vary depending on the operation and are selected by the organisation. For instance, Derwent fm have chosen an EnPI of energy consumption per unit of floor area plus energy consumption per person.

Should the business activities change which would affect the relevance of the EnPIs, then these should be reviewed and updated accordingly. Just as an example we’ve been able to decrease our head office usage by 49% overall.

Energy Performance Review When performing the energy review, it is beneficial to have the baseline data collated within an energy performance spreadsheet or similar. From here a review of the types of energy, type/name of equipment, power rating and energy consumption period whether weekly, monthly, or annually.

This will allow for identification of the significant energy uses and be able to identify what equipment uses the most energy.

This can be taken from either method detailed above regarding actual data from energy bills/sub meters or from estimates used by considering the equipment specification and time in use.

Energy Saving Opportunities Where energy savings can be influenced by having direct control of the asset or energy consumption, practical savings can be adopted such as replacing light bulbs to LED which last longer and are very low energy consumers and solar glazing.

This is being planned with our customers with a view to both reducing their carbon footprints and their utility spends, with savings estimated at £125,000 across our customer portfolio.

Derwent fm are approaching energy savings through procurement and life cycle management plans. As a business we inform our supply chain that energy performance will be evaluated when selecting products, services or equipment that may impact on any significant energy use.

By adopting this approach, we hope to change behaviour and culture regarding energy consumption, and it aligns to our energy policy. Across our sites we have managed to achieve a 5% decrease in our total energy consumption from 2019-2020 to 2020-2021 so far.

If you would like to know more about how your facilities management can positively contribute to your business’s environmental and sustainability goals, please visit our website.

Sustainability

25

Special Feature

Cooling Tower Q & A Chris King is the Industrial Disinfection Sales Director - EMEA at Evoqua Water Technologies. When he is not sampling wines of the world or basking on deserted beaches, he is driving innovation and leading growth in industrial water solutions across a range of market sectors.

Learn more about the types of application solutions Evoqua supplies for commercial, facilities and industrial customers in this Q&A. Q. What role do cooling towers play in an industrial context?

Various industries including datacentres, commercial building and facilities maintenance utilize cooling towers to maintain heat transfer and enable process heat removal. In commercial or building applications, cooling towers are utilised to ‘comfort cool’ the people who work in them.

Q. What are the types of problems that clients come to you with?

26

Special Feature

There are really only four main water treatment issues that we deal with: biological contamination, corrosion, fouling and scaling. They are issues mainly because they reduce energy efficiency, which means more electricity to do the same job and increased overheads as a result.

Q. Can you tell us more about what causes these issues?

Wherever cooling towers are installed are usually hot and humid places, ideal for the growth of unwanted bacteria.

These bacteria eventually form a thin film we call a biofilm inside the equipment which reduces thermal efficiency. These bacteria can be dangerous for

staff working in the facility, and are certainly not great for the efficiency of your cooling tower.

Corrosion and leaks are the other thing, especially in closed loop systems. A cooling system that is not maintained is prone to corrosion caused by air, sodium and other chemicals that are found in our water supplies. Once the metal starts to corrode, that’s when leaks happen.

In terms of fouling, cooling surfaces or pipes often get clogged with debris, dirt and dust. When water can’t pass through the heat exchanger, the air doesn’t cool which means the system has to work harder, using more electricity in the process.

Building & Facilities Management – March 2021

Special Feature The build-up of minerals in the water we use in the cooling towers can contribute to the excessive creation of deposits like calcium which lead to a reduction in heat transfer efficiencies and increased operating and maintenance costs. That’s what we call scaling.

Q. What water cooling treatment solutions does Evoqua offer?

In EMEA, Evoqua offers a range of disinfection products to help solve the complex issues around cooling tower disinfection.

Our products include UV disinfection systems, chlorine dioxide generation, onsite hypochlorite generation, gas chlorination and ozone, meaning we really do have the depth of portfolio to match your treatment need to the best technology.

We also offer filtration solutions to remove suspended solids and control biological growth in the recirculating water stream. These filtration solutions, deployed either side stream or full flow, support reducing water make up required to keep the cooling system running efficiently.

By deploying our products in your system, we will allow industrial plants to run more sustainably by reducing energy and chemical consumption, saving on electricity and lowering costly overheads.

Q. What are the key benefits of an Evoqua solution?

There’s no doubt that our water-cooling treatment solutions do exactly what they should do: improve system efficiency, minimise annual cleanings, boost the effectiveness of chemical programmes, support microbiological control, and from a management perspective, significantly reduce overheads.

But what you also get when you opt for an Evoqua solution is the expert consultancy that www.twitter.com/BFM_Magazine

comes as part and parcel of our sales team. We challenge ourselves to really understand the needs of your business, and collaborate with you to get those needs met. Our multi-technology portfolio means that we will always match the right technology to your application – and provide you with the product to solve your challenges. With a comprehensive service and aftermarket capability, we are never going to just sell you the equipment and disappear.

Q. Can you tell us what areas you specialise in?

Evoqua globally has about 100 years’ experience as the trusted advisor to 38,000 municipal, industrial and recreational customers. So, we have a pretty broad repertoire. The industrial markets we cover include food & beverage, healthcare, microelectronics, pharma, power generation, refining and chemicals, commercial, facilities and datacentres.

Due to the pandemic and the whole world suddenly needing to work and school and be entertained from home, growth in the latter is really strong at the moment and a core focus for our team.

Q. Could we talk briefly about individual disinfection and filtration systems & how they compare?

At Evoqua, we are lucky enough to have a depth of portfolio that allows us to make an informed decision based on needs of customer.

It’s totally dependent on the situation, environment and specific needs of the client.

1. Chlorine dioxide generators deliver all the preoxidation and disinfection benefits of chlorine dioxide with safety and efficiency in mind 2. In chemistry-controlled environments, disinfection process analysers and controllers provide compliance with health, safety and regulatory standards, optimise process efficiency and minimise chemical overdosing to

maintain customer satisfaction and reduce operating costs 3. OSEC® On-Site Hypochlorite systems safely generate sodium hypochlorite on-demand, using only salt, water and power. With over 30 years of success, this in-situ product works well across municipal, aquatics and industrial markets 4. UV is used for disinfection and removal of organic and inorganic contaminants, including chlorine, ozone and total organic carbon. Key benefits include low maintenance and running costs without the need for large scale storage, handling or transportation of bulk chemicals 5. Chlorine gas has been the predominant chemical for the disinfection of water for over 100 years. Using a remote vacuum-operated gas feeder, a chlorine solution is prepared on-site by dosing the chlorine gas into the process water – both safe and economical 6. VAF™ Screen Filters are automatic self-cleaning screen filters for removal of suspended solids which provide costeffective, efficient, and spacesaving solutions to reduce water waste and limit maintenance 7. High-Efficiency Microsand Filters allow the unit to operate at filtration rates of up to four times greater than those of traditional media filters, while filtering 10-50 times finer - reducing water consumption, saving energy, reducing chemical costs, and requiring minimal maintenance.

For us, the goal is to ensure that cooling towers run superefficiently to reduce energy and chemical consumption, save on electricity and lower the total cost of doing business. The last thing that clients want is an outage that means downtime - costing money, causing headaches and damaging brand reputation.

Connect with Chris King on LinkedIn. special feature

27

Join the PSSA - Launching the Public Sector Sustainability Association The Public Sector Sustainability Association (PSSA) provides a professional association and network for all those working in the Public Sector who have a common interest in sustainability. The aim of the association is to bring together a wide group of people working across all areas of the Public Sector – to help educate, train, support and connect as we work towards a more sustainable future.

Never has there been a more pressing need and indeed, requirement for individuals and organisations to turn their attention to sustainability and take stock of their environmental impact on our world.

An increasing number of UK local authorities have declared a climate emergency. But having made this important step, what happens next? Well for many sustainability professionals working within these authorities, they simply do not know. Logically, the first step that can be taken is to develop a strategy to address

the challenge of the emergency they have declared. However there are a number of pitfalls and issues which can arise when doing so and there is a need for the individuals tasked with creating such a plan to be given the knowledge and support they need to do so.

Similar issues are faced by professionals working in the NHS (the health and care system in England is responsible for an estimated 4-5% of the country’s carbon footprint), Universities, Schools and of course central Government.

Through the PSSA we hope to

provide these individuals with the support, guidance and knowledge that will assist them and by extension, the entire country in tackling the climate emergency and recuding their organisations carbon footprint. The assocation will provide the latest news and developments, best practice, case studies, white papers, reports and guides to this aim.

There is no charge for membership to those working within the Public Sector and we are now open to new members.

If you are interested in joining, please visit our website where you will find more detailed information about the association and also a membership form to join. www.pssa.info

PSSAWARDS Public Sector Sustainability Awards Highlight your commitment to sustainability - become an environmental leader.

The purpose of the Public Sector Sustainability Awards is simple - to promote environmental leadership, to innovate and to inspire all those working in the Public Sector committed to reducing the carbon footprint of their organisation.

HOW TO ENTER: There is no qualifying criteria that needs to be satisfied in order to enter the awards. All we ask is that entrants send us up to 2000 words detailing the activities undertaken by them to reduce, by any means, the impact of their organisation on our environment. Please feel free to attach any images, graphs, charts etc to support your entry.

You can focus your entry on just one project or multiple schemes. You can enter as an individual or on behalf of your organisation, or both, as there are awards for both categories.

There is no charge for entry.

If you wish to enter, please complete the registration form at www.pssa.info/pssawards or download the form from the website, complete it and email it back to us. Your completed entry needs to be submitted by the 31st January 2020 and should include images and/or logos.

Please send your entries through to submissions@pssa.info.

If that is not possible, you can mail them to: PSS Awards, 42 Wymington Park, Rushden NN10 9JP

WILL YOU BE AMONG THE WINNERS IN 2020?

PSSA

Public Sector Sustainability Association

BECOME A CORPORATE MEMBER The Public Sector Sustainability Association (PSSA) provides a professional association and network for all those working in the Public Sector who have a common interest in sustainability. The aim of the association is to bring together a wide group of people working across all areas of the Public Sector – to help educate, train, support and connect as we work towards a more sustainable future.

Corporate membership of the Public Sector Sustainability Association is available to any private sector organisation wishing to reach committed and influencial sustainability professionals in Government, Local Authorities, NHS, Education and Housing Associations.

MEMBERSHIP BENEFITS • • • • • • • •

Comprehensive listing in Suppliers Directory Unlimited opportunity to supply press releases, articles & news to feature on PSSA website One release for inclusion in monthly Newsletter.

Logo on PSSA homepage Introductory email sent to our members as the latest Corporate Member to join the PSSA Logo - ‘Member of the PSSA’ to use on your own websites/materials 25% off Website/Newsletter banner advertising 25% off Newsletter sponsorship

WHAT DOES IT COST The annual membership fee is £495+VAT.

Interested in becoming a Corporate Member of the PSSA? Get in touch today - call us on 01933 316931 or email us at info@pssa.info

www.ps s a.in fo