BFM August 2018 by Abbey Publishing

AUGUST 2018 www.bfmmagazine.co.uk building & facilities facilities management management

CLEANING & HYGIENE | HEALTH & SAFETY | THE WASHROOM

Reducing H&S risks with fall protection systems See page 12

INSIDE:

WHY COLLABORATING ON ENERGY WILL BENEFIT US ALL â&#x20AC;&#x201C; PAGE 18

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On the cover: Reducing H&S risks with fall protection systems. See page 12 for more details. www.accessnorth.co.uk

August 2018

BFM Team

Contents News

Business Development Director

James Scrivens james@abbeypublishing.co.uk Production

Sarah Daviner sarah@abbeypublishing.co.uk Accounts Manager

Katie Brehm accounts@abbeypublishing.co.uk

ICEE cuts plastic and metal ‘Tommy Soldier’ profiles by waterjet

News

More powerful together – why collaborating on energy will benefit us all

Health & Safety

Reducing H&S risks with fall protection systems

Cleaning & Hygiene BFM is published digitally 10 times a year b y Abbey Publishing Ltd. To receive a copy free of charge, contact our offices. Tel: 01933 316931 Email: bfm@abbeypublishing.co.uk www.bfmmagazine.co.uk www.abbeypublishing.co.uk www.twitter.com/ BFM_Magazine

Buyers of bin liners can now be certain ‘what’s on the box is what’s in the box’

Special Feature

Energy efficient make-up air should be on everyone’s menu

Waste Management & Recycling

FMs and specifiers urged to cut singleuse plastic waste with new initiative

Washroom

Subscriptions are available via www.bfmmagazine.co.uk/subscribe No part of this publication may be reproduced by any means without prior permission from the publishers. The publishers do not accept any responsibility for, or necessarily agree with, any views expressed in articles, letters or supplied advertisements. Some manufacturers and suppliers have made a contribution toward the cost of reproducing some photographs in this magazine.

All contents © Abbey Publishing Ltd 2018 ISSN: 1470-5281

Arts appreciation open to all

Flooring

New Altro Orchestra™ earns a gold star at Primary School

Fire & Hazard Protection

Advanced Protection for National Rail College

Security & Access Control

Nortech’s transit Ultimate is best fit for demanding access control applications

Special Feature

The path to sustainable facilities management

Building & Facilities Management – August 2018

News

ICEE cuts plastic and metal ‘Tommy Soldier’ profiles by waterjet

sing a powerful and accurate waterjet machine tool, manufacturing subcontractor ICEE Managed Services is cutting a range of commemorative World War 1 ‘Tommy Soldier’ profiles and outlines from acrylic plastic and mild steel materials. The work is being done for ICEE’s customer Littlehampton Welding Ltd., a leading UK maker and installer of architectural metalwork and public realm artworks. Littlehampton Welding’s customer is in turn Remembered, a new charity currently running a major nationwide campaign called ‘There But Not There’, featuring the evocative profiles. Using the same high pressure Bystronic computer numerical control (CNC) waterjet machine to cut plastic and metal versions, the parts ICEE has produced for Littlehampton Welding include several 1.83m high solid profiles, cut from 25mm thick clear acrylic plastic, and a 2.8m high linear outline cut in one piece from 20mm thick mild steel plate.

‘There But Not There’ campaign Remembered’s campaign is designed to support the commemoration marking the armistice period and the end of WW1 centenary in November this year. As a striking way to publicise the campaign and raise money for beneficiary charities, life-size and larger Tommy Soldier profiles and outlines, cut by ICEE, are being finished and installed by Littlehampton Welding for Remembered, across the United Kingdom in prominent public spaces. The Tommy Soldier profiles and outlines represent a rifle-bearing WW1 soldier, standing in contemplation. The silhouette is based on the graphic 4

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part of Remembered’s logo, which was itself inspired by a contemporary photograph taken by a pioneering war photographer, Horace Nicholls – see https://www.therebutnotthere. org.uk/our-tommy-logo/

ICEE waterjet proves the best cutting method for plastic and metal To cut out Tommy Soldier profiles from clear acrylic plastic, Littlehampton Welding decided the waterjet method was best suited because it is a cold-cutting process and it cuts cleanly, accurately and rapidly. The cut surface has a fine quality matt appearance that requires no fettling and gives no clue as to the production process. Additionally, without any compromises, the same machine will also cut mild steel sheet and plate. As one of several subcontractors approached, ICEE was given the job because, as Littlehampton Welding’s Technical Director Martin Norrell says: “We have worked with ICEE before and tend to prefer them for finer quality projects. We know their waterjet equipment is modern and appropriate and they also possess the right expertise. “What’s more, we like their approach because they listen carefully and are willing to persist with the

development process. They will readily make samples and prove-out ideas. This has resulted in rightfirst-time, reliable and cost-effective production. Additionally, ICEE being relatively close means we can drop in anytime to discuss ideas and progress. Transport costs are less and delivery time is minimised,” he says. With little or no heat produced during the process, ICEE’s waterjet machine will cut a variety of ferrous and non-ferrous materials, including mild steel, Corten weathering steel and stainless steel up to 25mm thick (a greater thickness for aluminium). Titanium plate may also be cut and stone materials including granite up to 230mm thick, plus concrete (with or without reinforcing bar), carbon fibre composite materials and plastics. While the Tommy Soldier plastic profiles and metal outlines are processed with the waterjet machine cutting in two-dimensional (2D) mode, ICEE’s machine will also cut in 3D. Thanks to 5-axis CNC movements, 3D cutting offers great potential for producing a variety of imaginative, three-dimensional forms from thick materials. The 3D process often offers a less costly alternative to milling, grinding or casting. www.littlehamptonwelding.co.uk/ www.icee.co.uk/waterjet-cutting/

Building & Facilities Management – August 2018

News

GRITIT celebrates national public sector Framework status

ward winning firm GRITIT has secured a valuable public sector framework award for the provision of Winter Gritting, Snow Clearance and Grounds Maintenance services. Following a competitive tender process, GRITIT has been awarded a place on the YPO 827 Winter Maintenance Products and Services Framework for Lot 4 – Winter Gritting, Snow Clearance and Grounds Maintenance Services. YPO is a leading public sector procurement organisation that supplies products and services to a wide range of customers including schools, local authorities, charities, emergency services, public sector and other businesses such as nurseries and care homes. The Framework enables YPO’s members to run OJEU compliant competitions for some or all of the

services; this is the first time YPO has included services as well as products for Winter Maintenance, reflecting increasing demand from members for access to best in class service provision. Inclusion onto the Framework now formally positions GRITIT as a leading provider of FM services to the public sector and will further widen its net to attracting new business wins. Currently GRITIT counts a number of public sector organisations among its clients, including Her Majesty’s Prison Service (HMP), the Fire Service, as well as a number of Housing Associations and hospital and healthcare contracts. Steve Webb, GRITIT Commercial Director said: “We are one of only a select few companies in the UK to have successfully gained a place on the YPO Framework and we are pleased to be among

some of the industry’s biggest FM providers in doing so. “This demonstrates the significance of the achievement and is testament to the technical capabilities of our talented team.” GRITIT provides award winning Winter Gritting, Snow Clearance and Grounds Maintenance across the UK, keeping sites operational, safe and in pristine condition throughout the year. For more information on managing your grounds call GRITIT on 0800 0432 911 or visit www.gritit.com For further information on the services offered by the YPO, please visit www.ypo.co.uk

Specify CFA members Specifying a CFA member for your next flooring project could mean the difference between success — or a flooring failure. Most of the UK’s largest and best known Manufacturers, Distributors, Contractors and Consultants are CFA members — and for good reason. • CFA members promote high standards, knowledge and expertise • Specifying CFA members will maximize your investment and minimize costly flooring failures • All members have to pass a vetting process

Tel: 0115 941 1126

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News

Plan for change: the message at the CHSA’s House of Commons event ‘Plan for change’ was the message from Jon Purdy, EMEA Director of Customer Experience at KimberlyClark, and Lord Jon Mendelsohn, formerly Labour’s business and international trade spokesperson in the House of Lords, at the Cleaning & Hygiene Suppliers Association’s (CHSA) prestigious House of Commons event.

tephen Kerr MP, who prior to entering Parliament in 2017 was EMEA Sales Operations Leader at Kimberly-Clark, is the CHSA’s unpaid Parliamentary Adviser. He hosted the event. “To stay relevant now and in the future, businesses must understand their customers,” explained Jon Purdy. “Advancements in technology, connected devices and data has led to a digital transformation that is changing the way people operate in many aspects of their day to day lives, not only from personal perspective but also in their working world. “ “This change is driving three key trends in how customers want to interact with companies in the business-to-business market. Our customers have moved online in their personal lives. They search for information and transact there and expect the same in the corporate world. People have got used to getting everything they want at the click of a button, 24-hours-aday, seven-days-a-week. These same expectations are being 6

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carried forward to the businessto-business environment. Finally, customers now expect that communication and support is tailored to their preferences and delivered in a way that suits them.” “To be relevant now and in the long term, companies need to recognise and respond to this never-ending process of change and adapt the way they communicate and support customers to deliver strong customer experiences.” Lord Jon Mendelsohn praised the CHSA’s commitment to standards but warned members to be aware of and ready for changes in the wider economic environment. “The Association’s focus on standards in the sector is to be applauded. This commitment, however, will not be enough in the long term. The sector needs to be alert to the ever changing commercial and economic environment. Brexit is getting closer so it’s essential to prepare and secure the proper regulatory environment, and the concept of ‘clean growth’, environmentally sustainable growth, is beginning to dominate. Companies in the cleaning and hygiene sector need to be aware of these and other factors

and plan their strategy accordingly.” Stephen Harrison, Chairman of the Cleaning & Hygiene Sector, said: “Members who joined us at the House of Commons received valuable insights into the macro trends affecting consumer behaviour and how these trends are changing the way our customers want to do business. Anyone not already doing so, needs to adapt their business accordingly. Those slow to respond may find life increasingly difficult in the coming years.” Stephen continued: “We will be running more events such as this one, giving our members the information they need to remain competitive and stay ahead.” Stephen Kerr is MP for a Stirling, a seat he contested in 2005 and 2015 prior to winning it in 2017. Before entering parliament, Stephen was EMEA Sales Operations Leader at Kimberly-Clark, a company he originally joined in 1986. As a result, Stephen understands the challenges and complexities of the industry and so is well placed to support and represent the CHSA in the House of Commons. www.chsa.co.uk

Building & Facilities Management – August 2018

News

Fab&Fix range proves beauty is more than skin deep

RA’s Fab&Fix range proves that beauty is more than skin deep by combining an attractive range of matching door and window hardware with an unrivalled level of strength and durability thanks to the range’s unique Hardex coating. Decorative hardware adds the finishing touch to door and window projects in homes and workplaces and can make or break the overall look of the project. The Fab&Fix range incorporates over 200 products in three distinct styles – Classic, Architectural and Heritage – and no less than eight complementary Hardex finishings. Fab&Fix products not only look great but will stand the test of time thanks to rigours prohesion testing carried out across the product range. Prohesion testing, which is designed to expose even the slightest of coating weaknesses, is the only method of corrosion testing to provide real peace of mind when

it comes to ensuring long-lasting performance in the real world. Ben Penson, ERA’s Technical and Quality Director explains, “We moved on from neutral salt spray testing (NSST) a long time ago as it isn’t representative of real world conditions. Instead, we use far more rigorous prohesion testing to put Hardex through its paces. This combines an electrolyte spray sequence with drying cycles at high temperatures to concentrate salt deposits on the hardware. “ Ben continues, “Hardex can sail

through 1000 hours of this barrage, confirming it’s still the most durable finish on the market. That being said, there’s still no replacement for the rigours of the field and Fab&Fix products have racked up plenty of test hours since the brand was launched 30 years ago.” For further information on Fab&Fix as well as other ERA products, visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or by emailing info@eraeverywhere.com

UPS systems boost Mercury Recycling

eading Lamp and Battery recycler Mercury Recycling has seen a substantial rise in the volume of batteries collected and treated at its Trafford Park facility in Manchester over the last 3 years. Payments made to Facilities Management and Electrical Maintenance companies for Lead based batteries and Uninterruptible Power Systems have also increased significantly more recently. Over the last 12 months Mercury Recycling have successfully undertaken many time critical contracts such as the whole replacement of UPS systems and also LED re-lamp work where the client required separate containment for the lamps, emergency lighting batteries, ballasts as well as the light fittings. Containers were to be delivered as close prior to works starting as possible to minimise disruption to the site and with careful planning the collections took place immediately after job completion. All www.twitter.com/BFM_Magazine

Mercury Recycling HGVs have their own lifting equipment and cover the entire mainland United Kingdom. Sales Manager Graham Mitchell commented “The increase in battery recycling is a major boost for us and the environment. We can offer a man and van service for the smaller premises who just need a 20 litre Batterysafe (inset) for domestic and portable batteries. This goes up to multiple 600litre containers for larger UPS system strip outs

using our truck mounted Moffett Forklifts for the handling. There is then the added bonus at the back end of a volume related rebate for the lead acid chemistry batteries.” Tel: 0161 888 1562 Website: www.mercuryrecycling.co.uk Email: sales@mercuryrecycling.co.uk

News

More powerful together – why collaborating on energy will benefit us all Ashley Phillips, Sales and Marketing Director at Ørsted UK been more acute; never has the need to interact with the energy marketplace – rather than remain a passive consumer - been more critical. In short, the pressure is on.

Help is at hand

record level of change in our UK energy marketplace is forcing energy users of all types and sizes to sit up and take notice. For organisations across both the public and private sector, managing rising costs is always a key area of focus. But today’s facilities managers understand that when it comes to energy, their organisation needs more than short-term cost cutting measures. A holistic approach to energy will help bolster longterm business resilience, as well as having an immediate impact on the ever-important bottom line.

The changing role of a facilities manager Anyone with responsibility for energy management will have seen their role change significantly during recent times. It’s all thanks to our evolving energy infrastructure, shifting regulatory obligations and changing technological landscape. The changes we’re seeing are incredibly positive ones that support our nation’s move towards a cleaner, greener energy future that is stable, sustainable and cost-efficient for us all. Nevertheless, across the board, energy related responsibilities seem to be expanding in the face of decreased team sizes and tightening budgets. Never has the need to be proactive and well informed been more crucial; never has the balancing act between budget, carbon targets, stakeholder expectation and resources

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So, as a facilities manager in 2018 you are likely to be time-poor and have a wide and growing remit, especially when it comes to energy – but what can you do to ease the pressure? As energy management increases in its complexity, some forward-facing suppliers are taking a more collaborative approach with their business customers to help reduce the daily burden. The provision of a range of different products and services that complement procurement strategies is creating new suppliercustomer relationships that go beyond a typical added value contract. Done well, this new approach to energy as a service can help facilities professionals make light work of energy and sustainability goals, without the need for additional funding or headcount.

investment - meaning that spend can come from OPEX budgets over time, rather than already stretched CAPEX. We can project manage these initiatives where needed, from planning through to installation and ongoing maintenance. The amount of control you hand over is up to you, but handing over more control also means handing over more of the accompanying headache.

The benefits of sustainability

What is ‘Energy as a Service’?

By installing and optimising the right generation and consumption assets, and buying renewable energy, your organisation can reduce CO2 emissions and more easily meet sustainability targets, meaning the UK can also fulfil and hopefully exceed - its environmental obligations. The wider effect of this is long-term economic growth and a sustainable energy future for us all.

When a customer chooses to use Energy as a Service, our first step is to work closely with on-site energy managers to gain a full understanding of their energy ambitions and unique challenges. We then create a tailored, integrated solution which could be a combination of energy efficiency measures and sustainable energy sourcing, or might also incorporate flexibility, optimisation and embedded generation. The overarching aim will be to help organisations get maximum value from their energy assets, identifying cost cutting and revenue creation opportunities wherever possible. We can also help organisations develop on-site generation or other energy projects by providing upfront

Sustainability is something that’s becoming increasingly important to customers, service-users, stakeholders and supply chain partners alike. Our recent survey provided an interesting insight into changing attitudes, telling us that 86% of consumers believe it’s worth buying products made from retailers consuming renewable energy. Alongside our smart, green energy solutions, we’ve been providing businesses with 100% renewable electricity without any cost premium since 2016. After all, when green is a financially sound decision as well as an environmentally sound one, that seems like one less decision for busy and overstretched facilities managers to make. orsted.co.uk

Building & Facilities Management – August 2018

One rotation of this giant can power your laptop for 333 hours. And he has 1000 friends.

Whoever said size isn’t everything clearly never worked in renewable energy. With a wingspan of 164m – twice that of an Airbus A380 – our latest turbines generate 13.33 kWh of electricity in a single six second rotation – enough to keep your laptop running for over 333 hours. All told, we’ve erected over 1000 turbines of various sizes worldwide and that’s helped us deliver the most important number – the price. Because our green energy is the same price as traditional fuels. That’s right, the same. Equal to. Not higher. So give us a click and find out why our energy doesn’t cost the earth and how we can save you money.

orstedbusiness.co.uk

News

Drowned in data or the path to productivity? Digitisation isn’t always the path to greater productivity, but Winter Gritting and Grounds Maintenance specialists GRITIT argue that keeping things human-centric is the key to successful evolution.

volution teaches us that all businesses need to adapt to survive. This is considered a self-evident truth, but it’s easy to forget that evolution is also the story of many, many failed attempts. Another article of faith is that investments in technology will help drive greater productivity. Like past industrial revolutions, surely digitisation will revolutionise how we live and work? Yet despite undeniable advances in efficiency and the convenience delivered by digital technology, a troubling fact has started to emerge. Productivity has actually started to stagnate across the developed world, and increasingly questions are being asked as to whether technology is actually the cause. According to Harvard Business Review, today’s executives receive over 30,000 communications a year – a staggering rise since the 1970s when the number stood at around 1,000. At the same time it has been noted that the downside of disruptive technology in the workplace is disruption of the worst kind – a slowing effect as your workers adapt to new systems and 10

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new technology. Rather than AI and robots making human labour obsolete, we are now realising that digitalisation can create additional work rather than eliminating it. Ultimately, the key to successful evolution isn’t technology, but technology that is appropriately applied. In the FM world, we’re actually well placed to consider these lessons from the corporate sphere given that our industry is really only at the start of what is touted as a major digital transformation. Ushered in by sophisticated yet affordable data and analytics tools and the wide ecosystem of connected sensors and devices known as the Internet of Things (IoT), new practices such as Building Information Modelling (BIM) are starting to gain traction. BIM promises to provide data for more efficient management and also help FM provide its stakeholders with a better experience. Combined with the rapid evolution of sensor technologies and robotics, it is anticipated that more services will be automated, and delivered efficiently on a just in time basis. The challenge lies in ensuring that these services truly add

value and reduce cost rather than just providing alternatives that fail to deliver significant improvements while increasing complexity. And despite the hype, vast amounts of the FM industry remain as yet relatively untouched by technology – especially when you step outside. There are diverse challenges in FM and hence it is understandable that the main focus has to be those areas where there is greatest strategic need. And while outdoor FM is important, it often falls lower down the list of priorities, and hence can be managed less carefully. The exception has always been where risk management or health and safety come into play.

Managing Risk in Winter Gritting and Grounds Maintenance At GRITIT, we offer services in two areas – Winter Gritting and Grounds Maintenance – and these are both, to varying degrees, still markets dominated by traditional processes and manual labour. As a result, there is still a significant scope to be gained from exploiting technology. The key is to understand how and where

Building & Facilities Management – August 2018

News investments can truly add value. While outdoor FM is often lagging behind in its adoption of technology, safety critical areas are an important exception. In winter maintenance, the potential liabilities arising from trips and falls on ice have proved a significant driver for the adoption of digital technologies. Today, the entire process of when and how to grit has become far more efficient thanks to the ability to offer proactive real-time service delivery on the basis of highly accurate real-time weather data. For example, the sector has adopted technology and location intelligence to automate service activation and scheduling whenever zero road surface temperatures are forecast. This ensures a consistent and accurate response to unexpected bad weather, as well as better scheduling and vehicle route planning (i.e. to avoid gritting sites just before heavy precipitation). This also reduces wasteful gritting on days when it isn’t needed – a real-world example of technology delivering cost savings. As conditions become more extreme this level of flexibility really proves its value. Indeed, the incredibly harsh winter we have just experienced was an important test for our own investments in technology, and the ability to manage and automate the operational aspects of scheduling and communication enabled us to continue to deliver a very efficient and effective service even when demand soared. As climate change forces more unpredictable weather events, the agility provided by technology will matter more and more. These considerations are also supporting investments in the Internet of Things. For example, GRITIT is developing a next generation service that uses sensors to provide a live feed of actual road surface temperatures for even better accuracy. In safety critical contexts, we also see a clear role for robotics and are developing and piloting selfdriving Winter Gritting machines that can work to support and enhance the productivity of human operators. www.twitter.com/BFM_Magazine

Enhancing visibility Across FM, technology can help to increasing accountability and this is true in both winter maintenance and landscaping. Our teams use PDAs to log activity in real time, which makes reporting and tracking activity simpler – cutting admin rather than adding layers of extra work. This adds value to managers or clients – particularly those managing multiple properties – as they can draw on the information they need more quickly and conveniently, whether through desktop software or on the move via smartphone apps. This also simplifies tracking delivery against agreed service levels. This sort of data could prove to be a micro-manager’s paradise but if used appropriately, automated reporting can help cut out middlemen and actually empower your operatives. Indeed, with grounds maintenance we see technology as being the key to helping our clients place more trust in teams on the ground so they can build better relationships and work more collaboratively. In winter maintenance, accountability also goes hand in hand with risk management. For example, employers have a Duty of Care to provide a safe working environment

and to document the reasonable steps taken to ensure this. With snow and ice clearance, technology has made it possible to build in this requirement for evidence at every stage – from vehicle tracking to logging service delivery by scanning onsite QR codes.

Keeping it human centric The use of technology can solve the productivity conundrum. It is already reducing needless labour through datadriven decision making and service delivery and cutting down on admin to track and monitor deliverables. Just like in manufacturing, robotics will soon be used a force multiplier to let fewer employees achieve more when working on site. Ultimately, technology will prove invaluable in delivering productivity gains across FM, but only where care is taken to build services that closely align to human needs. For more info on managing your grounds call GRITIT on 0800 0432 911 or visit www.gritit.com News

Health & Safety

Reducing H&S risks with fall protection systems Risks are inherent in many occupations, but for those working at height, the stakes are significantly higher. Berenice Northcott, Managing Director of rope access specialist Access North Structures, explores why fall protection systems are invaluable for enhancing safety standards.

ealth and safety is of utmost importance within any industry. But for those employed within the construction and maintenance sector, elevated working is often unavoidable – meaning workplace hazards are inevitably heightened too. Safeguarding those within these occupational environments is therefore imperative. In the UK, falls from height continue to be amongst the most common causes of serious injuries and fatalities in the workplace. Having effective measures in place to prevent these therefore needs to be a priority – and not just on a oneoff basis, but either as an ongoing long-term procedure or throughout all phases of a short-term project.

Roles, rules and responsibilities When considering the security of those working at height, it is essential to be aware that the current safety legislation (Work At Height Regulations 2005) doesn’t exclusively refer to tasks carried out on roofs, cranes, skyscrapers or other notably tall structures. 12

Health & Safety

Importantly, any job conducted above ground level and/or that poses the potential for a fall through an opening, hole, fragile surface or from an edge constitutes ‘working at height’. Similarly, for an accident to count as a ‘fall from height’, it must involve falling from one level to a lower one. Whilst individuals are responsible for their own wellbeing to a certain extent – and should always follow safety guidelines and exercise due care with regard to their environment – this duty does not reside with workers alone. Site, building, construction, maintenance and facilities managers, as well as employers, must also ensure appropriate measures are implemented to mitigate the risks of a fall. And this is where fall protection systems come in. If elevated work cannot be avoided, then installing appropriate equipment to prevent falls is a legal requirement. The instances that require such fittings are covered in the Work At Height Regulations 2005 – as are the obligations surrounding risk assessment and the planning,

design, installation, maintenance and inspection of these systems.

Restraint vs arrest When it comes to protection systems, there are two main categories – restraint and arrest. Where work is being conducted at a significant elevation, but poses no direct risk of a fall, restraint systems are used. These are usually set 2.3m or more back from a roof perimeter or open edge and work by restricting the user’s path, keeping them away from hazardous precipices. Minimal personal protective equipment (PPE) and basic training are required by those using this type of solution. In instances where the chance of a fall cannot be wholly removed, arrest systems are implemented instead. Rather than removing the risk entirely, this equipment mitigates the impact of a fall and must be designed according to the individual specifications of the site. In the planning stages, the type of roof substrate, building height and fall clearances are all taken into account in order to ensure the system works as effectively as possible. In addition, specialist training, PPE and a rescue plan are required prior to any work at height commencing. Building & Facilities Management – August 2018

Health & Safety

Protection options There is no ‘one-size-fits-all’ solution when it comes to fall protection – all equipment must be specified on a case-by-case basis. This begins with a thorough site survey, in which key structural requirements and obstacles are identified, along with the level of access needed and any specific environmental risks. Then, once this detailed inspection has been thoroughly completed, the appropriate system can be deduced and the design process can begin. The most popular types of equipment are: Edge protection guardrail – Simple yet highly effective, these are used where roof access is required. They can be curved or straight in design, with a counterbalanced base. Permanent top-fix rails are long-lasting and demand very little maintenance, whilst freestanding ones are a highperformance alternative that are quick to fit and remove the need for drilling into the structure. Horizontal safety lines – Suitable for most structures, and ideally suited to an industrial safety environment, these are a versatile solution for building maintenance, inspections www.twitter.com/BFM_Magazine

and façade access. They can be modified for multiple users, helping to boost productivity as well as safety, and require annual testing. GRP walkways – Glass Reinforced Plastic is lightweight yet durable, and offers a reliable anti-slip surface for roof access and other elevated fixtures. Essential for any underfoot incline of more than 15 degrees, the material is also corrosion and fire resistant. Although no maintenance is required, periodic inspections are advised. Eyebolts – There are two types of eyebolt, one of which is used for fall arrest/restraint working, such as window cleaning, and must be tested annually. The second option is for rope access/work positioning, which is used for abseiling and requires checks every six months. If a fall from height occurs, the fall

arrest/restraint eyebolts can save the individual on a singular occasion, but must then be replaced. Choosing the right solution for the structure is paramount – not only where safety is concerned, but also functionality and cost. Enlisting a specialist supplier to carry out an in-depth survey, recommend and install a tailored system, deliver necessary user training and conduct ongoing testing and maintenance, is therefore highly advisable. Access North Structures is an approved provider of QBM/SFS Soter2 fall protection solutions, specialising in the surveying, design, installation, inspection, certification, testing and maintenance of both temporary and permanent equipment. To find out more, visit www.accessnorth.co.uk or call 0333 006 2182. Health & Safety

Health & Safety

Standing in Apple’s footsteps

Betsey Banker, Wellness Manager at Ergotron

n a recent interview, the CEO of Apple, Tim Cook, let us all in on a little factoid about Apple Park, the company’s recently built state-of-the-art HQ. Every employee who works there has a standing desk – all 12,000 of them. The announcement and the reasoning behind it begs a question to facilities managers everywhere – should they be thinking about employee health when designing the workplace? For many of today’s corporate workers, working longer and longer hours, their office environment (and specifically the furniture they use), is contributing to a drastic increase in inactivity. The ripple effect of sedentary behaviour impacts engagement and performance, as well as short and long term health with the World Health Organisation citing physical inactivity as the 4th biggest threat to global mortality. By introducing standing desks, Apple is showing its employees – and the world – that it is committed to looking after employee health. Facilities managers increasingly have the ability to change the work environment to encourage increased

Health & Safety

levels of activity, thus potentially improving employee health and maximising productivity. A workplace that is not optimised for ‘active’ working promotes forced inactivity throughout the day for employees, which leads to more inactivity after work. Think of the metabolism like a battery with movement charging that battery. Inactivity drains the battery, and if employees drain their batteries at work by sitting for 8 hours, they arrive home with no battery and feel less like doing some beneficial activity. But if the work space is changed to encourage movement and an active way of working (by introducing spaces and different seating options) employees can gradually charge their batteries, which leads to an evening of better choices. Collectively, it’s this reduction in sedentary behaviour that reduces our risk of health disorders, and this feeds back into the positive cycle. When we talk about physical activity, people automatically think about exercise, but we need to focus on non-exercise activity in the workplace. It could be as simple as standing up, stretching or walking around. This is where good office design and solutions like ‘sit-stand desks’ can make a huge difference by encouraging people away from simply sitting at a desk for hours on end. To be fair, sitting isn’t all bad; it’s a good temporary resting posture. It’s recuperative. The problem is that sitting has now become the default posture which has led to sitting for extended/ uninterrupted periods of time. If we accept the inherent dangers associated with long periods of sitting, we then have to ask if people are prepared to change how they work and use innovations like sit-stand desks? In 2016

Ergotron carried out a survey entitled the ‘Workplace Movement Assessment’ which found that: • 95% agreed that having access to sit-stand furniture led to an increased amount of time spent standing • 80% said that they got an extra 1+ hours of low level physical activity (LLPA) per day These stats are important because even one hour of reduced sitting time is enough to have a positive impact on the emotional state. Another study from the University of Minnesota found that 100% of participants felt an increase in mood after using a sit-stand desk, so we can see the impact that changing the way we use furniture in the office can make a difference. More than just a wellbeing issue, encouraging employees to move can also pay dividends back to the business. With it being one of the most productive companies out there, we can quite easily imagine that Apple really thinks about how to keep its employees happy, engaged and working hard, and understands that encouraging employees to keep active is a part of this. Over the last few years, numerous studies have proven that standing regularly during the working day improves employee success: it makes employees more productive, more engaged and makes them feel healthier. The case for changing the office environment is a clear cut one; by introducing more active working styles through good office design and innovative sit-stand desk solutions, you can drive real behaviour change in the way that you work, extending to improved productivity, wellness, and even job satisfaction. Just look at Apple – it’s been voted one of the best places to work for the last 10 years on Glassdoor! So, don’t just sit there, get up and start your own office furniture revolution; by doing so you’ll create a happier workforce and a better business. www.ergotron.com

Building & Facilities Management – August 2018

Health & Safety

How to Choose an Appropriate Solution for Your Lone Workers

ith more than six million lone workers within the UK, organisations of all sizes that employ staff that work alone have a responsibility to ensure their safety at all times. Without close supervision or contact from colleagues, the risk to lone workers is significantly increased as there are no other team members nearby to provide quick assistance. Users rely on their devices to have a constant connection and work faultlessly, so that if an emergency occurs, they can trust in the technology to raise an alarm. However, when it comes to procuring a lone worker solution, there are increasing numbers of cheap lone worker products available, so how can businesses ensure that the solution they implement fully meets the employee requirements as well as business objectives? When it comes to selecting a solution, there are numerous factors to think about, not just the device itself. With lone workers in the UK spanning a multitude of industries, from logistics to healthcare, the first point to consider is the workplace that the lone workers operate in, to assess which features and format would be most suited. For example, a nurse visiting patients in their homes could benefit from a device on a tag. However, this would not be suitable for a colleague working on a wind farm in the Highlands as there would be no GSM coverage. The employee’s role is also vital to take into account, for example, a lone worker in a factory environment would not benefit from an app that is incorporated into a smartphone, as they require hard wearing devices that can withstand being dropped and can be operated by someone wearing heavy duty or wet gloves. Thankfully, there are multiple options available so that every working environment could have a bespoke setup that is specific to the needs of the employees and the business as www.twitter.com/BFM_Magazine

CE Markings no guarantee of safety Denise Sheppard, Head of Sector – Facilities Management at Arco discusses the unseen risks for your business

a whole. It’s therefore paramount to establish which would be the most suitable for each individual setting in order to optimise the device for users. This is also true for the changing needs of an organisation, with new roles or areas of the business the employee needs could vary considerably. As such, organisations should regularly review the employee and business requirements to keep on top of any changes, and address them rapidly if necessary. Lone worker devices can now be multi-functional and address additional communication challenges, as well as worker safety. Instead of carrying a number of devices that serve different purposes, functions such as comms, lone worker and messaging can all be integrated into the same device. If a business has already installed a communications system, but without a lone worker function, instead of overhauling the whole setup the existing solution can potentially be enhanced to provide lone worker safety functionality. For some organisations this can be a cost-effective solution to the issue of lone worker safety. A vital part of the solution is how staff respond effectively to critical alarms raised by a lone worker – it must not be taken lightly. It is essential that alarms can be escalated up the chain until someone acknowledges the alert and manages the incident accordingly, especially when someone’s life depends upon it. www.anttelecom.co.uk

lthough we enjoy the benefits of working in one of the safest places in the world, with the lowest incident rates of work related deaths in the EU, there’s a gap in the compliance process that is putting UK workers at risk of injury, even though they are using CE-marked PPE they believe will protect them. As a health and safety manager, you may believe that you and your people are fully protected and compliant when you specify or buy PPE. The reality is that some CE marked PPE is failing, putting wearers at risk of injury and businesses and individuals at risk of loss of reputation, fines and even possible imprisonment. The evidence is undeniable, particularly in the area of a number of CE marked safety footwear and gloves that are freely available on the market. Independent laboratory testing in 2017 showed that around 40% of non-metallic footwear and 30% of rigger gloves failed surveillance testing, despite carrying the CE mark. With around 600,000 workers each year reporting that they have suffered an injury at work, the consequences of failing to apply due diligence to PPE purchasing are huge. Without a robust process in place, accidents and injuries could be life changing and not just for end users but for the individuals (and the businesses they work for) who are involved in specifying and purchasing the equipment. If you are concerned about the risks of failing CE marked PPE leaving you and your business exposed, click here to watch a short film about this important issue. CE markings do not guarantee compliance and as an employer or health and safety manager, you have an obligation to ensure that whatever you buy is compliant. For more information, visit www.arco.co.uk. Health & Safety

Cleaning & Hygiene

Buyers of bin liners can now be certain ‘what’s on the box is what’s in the box’ Bin liners incorporated into CHSA’s Accreditation Scheme for Plastic Sacks

uyers of plastic bin liners can now look for the CHSA Accreditation Scheme logo to be certain ‘what’s on the box is what’s in the box’. The Accreditation Scheme for Plastic Refuse Sacks has been expanded to include these products. Mike Stubbs, Chairman of the Panel governing the CHSA Accreditation Scheme for Plastic Refuse Sacks, said: “With members of the Accreditation Scheme consistently delivering near perfect conformance on label compliance and performance, the time was right to include a wider range of products in the Scheme for Plastic Refuse Sacks. “Bin liners, bought in huge number, were the natural addition. With the reassurance of the CHSA Accreditation Scheme marque on the packaging of products manufactured

by Scheme members, buyers of these products can now be certain they are getting what they pay for.” In line with the existing audits of plastic refuse sacks, conducted at least twice a year by the Independent Inspector, the quantity and dimensional compliance of bin liners are now being checked, guaranteeing the number and dimensions specified on the labels match the content of the box. The Inspector also makes sure every batch is traceable to the manufacturer. Plastic refuse sacks are also audited for performance with a greater focus on fitness for purpose. The Accreditation Scheme defines the meaning of light, medium, heavy and extra heavy duty in terms of weight. The bags are tested using the British Standards Institute’s Butt End Drop Test; they are filled with specified

ballast to the specified weight and butt dropped a specified height of 1.5 metres and then checked for splits. Only bags that pass this test and whose label carries the CHSA dumbbell logo can claim this performance criteria. During 2017, over 450 products covered by the CHSA Accreditation Scheme for Plastic Refuse Sacks were audited for label compliance, conformance being over 98%. Over 1,000 sacks were also tested to establish if they are fit-forpurpose. www.chsa.co.uk

Grate Seal solves school shower smells

rate Seal products are proving a hit with schools, leisure centres and multi-level buildings after being introduced to the UK market in December 2017 by Sanitaryware Supplies Company. Developed in Australia, Grate Seal products have been used successfully to solve drainage issues in the showers at a 900+-pupil grammar school in Greater Manchester. The school was built 10 years ago and although a modern design, foul odours and waste from the drains were emitted through the grate in the showers. The smells and problems persisted in spite of regular cleaning of the sewers by the school. However the problems have now disappeared thanks to the inexpensive retrofit of a Grate Seal floor drain seal. Andy Dukelow, Managing Director of Sanitaryware Supplies Company 16

Cleaning & Hygiene

explained: “It was a large walkin shower and the waste and smell from the drains were coming through the grate. They tried cleaning the sewers and using disinfectant to clear the grate, but nothing would work. Within minutes of installing a Grate Seal fitting, it stopped the problems. The school has since used another Grate Seal product in a washing machine room and, yet again, the problems were immediately brought to a halt.” The easy to install Grate Seal products eliminate bad smells, stop insects from passing through the grates and prevent suds and waste from rising through the top.

The products, stocked only by Sanitaryware Supplies Company in the UK, are a permanent solution to drainage problems and are completely maintenance free. The Grate Seal products come in a number of sizes: 50mm, 100mm/80mm, Stubby 100mm, Bucket Trap and Bucket Trap Basket, making them a solution for virtually every internal grate. Unlike other drainage solutions on the market, they are made out of a single piece of rubber and can be installed to both new and existing facilities. To find out more about the exclusive UK distribution of the Grate Seal products, please visit www.sanitarywaresupplies. co.uk or call on 01157 842769. Building & Facilities Management – August 2018

The disgusting truth

ith nearly 95% of adults not washing long enough to thoroughly clean the bacteria and viruses from their hands, Kimberly-Clark Professional* invites you to discover The Disgusting Truth about jet air dryers that force you to share bacteria and viruses. When you take into consideration that nearly 95% of adults do not wash long enough to thoroughly clean the bacteria and viruses from their hands1, the way you dry your hands becomes even more important. Jet air dryers have been found to increase the numbers of bacteria on hands, compared to hands dried with paper towels. Additionally, jet air dryers can blow water droplets that can contain bacteria and viruses into the surrounding environment, increasing the potential spread of pathogens. These devices are often depicted as

a faster and more hygienic way to dry your hands. But some surfaces of jet air dryers can harbour up to 48 times more bacteria than a toilet seat. Independent scientific studies have found: • Jet air dryers can increase the bacteria on fingers by up to 42% • When drying your hands with a jet air dryer, water droplets that could contain bacteria and viruses are blown into the air, travelling as far as 2 metres (6.5 feet) and lingering in the air for up to 15 minutes • 70% of the viruses spread by jet air dryers land at the height of a child’s face • Using a jet air dryer dispersed 1,300 times more viruses than drying with paper towels There is a more hygienic choice. Drying with paper towels reduces bacteria on fingers by up to 77%. An

Cleaning & Hygiene article published in the Mayo Clinic Proceedings2 concluded that paper towels are the best hand-drying option in locations where “hygiene is paramount”. The rubbing process of paper towels physically removes bacteria along with moisture3. Single use paper towels are critical to hand hygiene and are recommended as the hand drying method by the World Health Organization (WHO) Guidelines on Hand Hygiene in Health Care4. When faced with a choice of drying methods, 90% of people showed a behavioural preference for paper towels over jet air dryers in the washroom. Kimberly-Clark Professional invites you to discover The Disgusting Truth at www.DisgustingTruth.co.uk, a new website featuring the science supporting Kimberly-Clark Professional’s concerns and how you can build a more hygienic washroom environment.

1 Borchgrevink, C.P., Cha, J. and Kim, S., 2013. Hand washing practices in a college town environment. Journal of environmental health, 75(8), p.18.; Hand Washing Practices in a College Town Environment, Journal of Environmental Health; https://www.cdc.gov/mmwr/PDF/rr/rr5116.pdf: Boyce JM, Pittet D, Centers for Disease Control Guideline for hand hygiene in health-care settings. Recommendations of the healthcare infection control practices advisory committee and the HICPAC/SHEA/APIC/IDSA hand hygiene task force. Society for Healthcare epidemiology of America/Association for professionals in infection control/infectious diseases Society of America. MMWR Recomm Rep. 2002;51 (RR–16):1–48. 2 Huang C, Ma W, Stack S, “The Hygienic Efficacy of Different Hand-Drying Methods: A Review of the Evidence,” Mayo Clinic Proceedings, 2012; 87(8): 791-798. 3 Snelling AM, Saville T, Stevens D, Beggs CB, “Comparative evaluation of the hygienic efficacy of an ultra-rapid hand dryer vs conventional warm air hand dryers,” Journal of Applied Microbiology, 2010; 110: 19-26. 4 W HO Guidelines on Hand Hygiene in Health Care. Published by the World Health Organization, 2009.

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Cleaning & Hygiene

Special Feature

Energy efficient make-up air should be on everyone’s menu

n commercial buildings, good ventilation will keep bad odours, irritating pollutants and potentially harmful gases like carbon monoxide at bay. Plus, it prevents the formation of mould and/ or mildew, which is vital for employee health and building hygiene – especially important when in a kitchen or food processing environment. When production processes get underway, air quality can quickly deteriorate. Raised levels of indoor air pollution may reduce productivity, as well as having negative effects on the comfort of the building’s occupants. Certain industries are prone to airborne particles that can make life very unpleasant. Automotive manufacturing processes, for example, produce oil haze that hangs in the air. In other industries, chemical processes may generate foul vapours. An extract only ventilation system will create negative pressure environment, resulting in replacement air being drawn from adjacent areas via door openings and structural gaps. In winter, this will introduce cold external air into the building, creating discomfort for its occupants. One alternative to an extract only system, is to introduce a ‘make-up air’ or supply air heating system that replaces the extracted air with conditioned fresh air. In this way, the environment within the building can be closely controlled, and never left to the mercy of external weather conditions. Make-up air systems are doubly advantageous – they create even temperatures throughout a building and ensure that extraction systems perform efficiently. If make-up air is not provided, an extract system has to work harder and the capacity will be reduced, producing system inefficiencies. The result is negative pressure within the building as unheated air is drawn in from around the perimeter, causing uncomfortable draughts and drawing dust and dirt into the production space. 18

Special Feature

An increasing number of commercial buildings require improved ventilation – often to create a cleaner atmosphere that meets health and safety and COSHH requirements, or simply to provide a more comfortable environment for employees. Danny Packham European product Manager – Warm Air and radiant for Nortek Global HVAC UK Ltd explains the developments in make-up air heating solutions to meet ventilation and air distribution requirements at a time when energy costs are escalating.

Similarly, existing heating systems are unable to operate effectively. Make-up air heating units provide a highly effective solution to the problem of maintaining both air quality and stable internal temperatures. They deliver a balanced volume of replacement air into the body of the building. This creates a slight but uniform positive pressure throughout the internal space that inhibits the infiltration of cold external air and airborne dust. This principle not only allows the extract system to perform more effectively, but also provides cost

effective heating. Without make up air comfort conditions are difficult to achieve with cold draughts at low level and heated warm air rising to high level without any benefit to building occupants working at floor level. Reznor make-up air heating systems offer a solution in many different types of the building – both where extraction is a constant rate or varies throughout the day to match production criteria. The Reznor packaged make up air units such as PREEVA, IDFBDX and RTU provide replacement

Building & Facilities Management – August 2018

Special Feature

air tempered to a pre-determined design temperature and maintain this temperature whilst extraction in in operation, whilst 100% thermal efficiency provides reduced energy usage. Where extracts rates vary, further energy savings can be achieved by using a variable air volume make up air unit. The volume of replacement air provided automatically adjusts with the changing extract rate thereby reducing both the electrical and gas usage. In summer, the make up air units also provide ‘free fresh air cooling’. Working together with Mitsubishi Electric, Reznor were able to develop a bespoke heating, ventilation and cooling system solution for McDonald’s Restaurants Ltd that reduced running costs, was transferable across sites and improved customer experiences with a reliable, consistent and comfortable temperature inside all restaurants. McDonald’s Restaurant’s Ltd were looking to create a comfortable www.twitter.com/BFM_Magazine

environment for customers through a more energy efficient heating, ventilation and cooling system, The new Air Handling Unit from Reznor is used for cooling, heating and ventilation and resulted in McDonalds Restaurants Ltd cutting their running costs by over £4500 for each site, whilst reducing their carbon emissions significantly. The fast food giant also saw a massive 35% reduction in energy consumption across approximately 650 UK restaurants following the installation of the Unit developed by manufacturers Reznor and Mitsubishi Electric. Dave Holden Building Services Consultant: UK & Ireland for McDonalds said, “It is commercially critical for us to operate effectively all year round. Our customers expect McDonald’s to have a comfortable internal temperature and the ability to offer that, reliably and consistently, is part of our relationship with customers.” He added, “When we started looking at replacing our air conditioning equipment we quickly

realised we needed a bespoke system. We were coming at this with very specific requirements and off-theshelf systems didn’t satisfy the need.” The innovative solution combined Reznor’s IDF Units with Mitsubishi Electric’s Air Source Heat Pumps, which were controlled by a building Energy Management System supplied by Powell Systems Ltd to achieve maximum operating efficiency. Following an initial trial in two restaurants, the results were impressive and saw an annual saving of £4,515 per year and on average 20 tonnes less CO2 emitted. The solution was designed to accommodate a variety of standard sized Air Handling Units previously installed so that the replacement solution could be rolled out across all 1200 restaurants. Intelligent combined heating and ventilation units are also an ideal cost effective and fuel-efficient solution for a variety of industrial applications, warehouse and logistics, bars and restaurants. www.nortekhvac.com special feature

Waste Management & Recycling

FMs and specifiers urged to cut single-use plastic waste with new initiative

orkplaces free of single-use plastic bottle water systems is the aim of Zip Water UK. This leading commercial drinking water provider has launched Reuse Refill Refresh following the publication of a report by the Ellen MacArthur Foundation, predicting there could be more plastic than fish in the ocean by 2050. Reuse Refill Refresh aims to educate facilities managers and specifiers about the urgent need to reduce single-use plastic bottle waste, and how to do so. The UK government is working towards eliminating avoidable plastic waste by the end of 2042 as part of its 25-year environment plan launched in January of this year, but Zip says change has to start now to achieve this. Some large companies have recognised this need for change and already put such strategies in place, with the BBC committing to remove single-use plastic from its operations by 2020. Helping businesses to reduce their single-use plastic water bottle waste has become a key objective for Zip and this latest campaign has been designed to ensure employees stay hydrated without any impact on the environment. “To meet government targets and save our oceans, other businesses need to take action against plastic waste today,” comments Zip’s marketing director Russell Owens. “It’s easy - all FMs and specifiers have to do is take our RRR pledge to ban plastic bottled water in the workplace. And there’s an additional bonus, businesses taking the pledge will also be entered into a prize draw to win a chilledonly HydroTap worth £2,300.”

Through the campaign, Zip wants to highlight to those specifying and maintaining drinking water systems that a large contributor to the plastic scourge is the unnecessary singleuse plastic bottle; 38.5m are used every day in the UK alone and little more than half of these are recycled.1 Those remaining are burned, sent to landfill, or leak into the environment and oceans where they choke marine life and contaminate the food and water we eat and drink.2 As many offices stock meeting rooms with large supplies of plastic bottled water and hydrate employees with water coolers, they are a big part of the problem – and therefore can be part of the solution. “Never has there been more publicity around the damaging effect plastic bottle waste has on the environment”, says Russell. “Thanks to programmes such as Blue Planet, it’s fair to say we’ve all had our eyes opened to the

sheer volume of plastic waste that is piling up at a concerning rate.” As experts in sustainable commercial drinking water solutions, Zip advises the best way to reduce reliance on plastic bottles is to provide highly filtered water in the office. Russell continues: “With bottled water often favoured over tap for its taste, offering clean filtered water to employees is essential. “Zip products have the benefit of being mains-fed, but without the tap-water taste. Thanks to its MicroPurity filtration technology, consumers can enjoy pure-tasting water in an instant without a plastic bottle in sight. And, with the filtration removing microplastics and contaminants, users can enjoy the healthiest water possible.” Companies can take the RRR pledge to ban plastic water bottles and be entered into the HydroTap prize draw by visiting zipcommercial.co.uk/rrr.

1 The Guardian 2 Recycle Now and The Ellen MacArthur Foundation via The Guardian

Waste Management & Recycling

Building & Facilities Management – August 2018

Waste Management & Recycling

Move to put plastics recycling at heart of cable management specification

arket-leading cable management manufacturer Marshall-Tufflex is calling on specifiers and contractors to join it in driving up the sector’s eco credentials by specifying and installing PVC-U trunking solutions with a minimum content of 50% recycled plastic – and say no to single use plastics. The British company wants to put plastics recycling at the heart of specification and purchasing decisions in an effort to divert the amount of waste plastic going to landfill and ease demand for oil-rich virgin PVC. “Our ultimate goal is for all PVC-U cable management specifications to state that systems should be manufactured from a minimum of 50% recycled plastic,” said MarshallTufflex CEO Paul Hetherington. “We want to start the conversation throughout the supply chain, from

architects to end-user clients, encouraging everyone to make more informed decisions when selecting, buying, installing and using PVC-U trunking systems. We take our impact on the environment seriously and want the rest of the sector to join us; we’d like to see the whole plastics cable management industry reduce reliance on single use plastics and recycle as much as possible,” he added. Marshall-Tufflex has long used recycled plastics in its market-leading solutions, the high quality of this material is one of the reasons the company leads the industry. Due to investing in advanced technology, the company has been able to push the recycled content of all its manufactured PVC-U products to 80% (latest annual statistics for May 2017 to April 2018),

with some products produced from 100% recycled material. “At the moment we stop the equivalent in weight of 300 double decker buses of PVC-U going to landfill each year. If more cable management producers joined us we could double or treble that amount, which would make a terrific impact on the environmental performance of our sector and really contribute towards a circular economy,” Mr Hetherington added. www.marshall-tufflex.com

For a safe, professional and fully auditable Lamp Recycling solution use the Lampsafe Service

or a visibly professional solution in terms of storage and recycling of fluorescent tubes look no further than the Lampsafe Service from Mercury Recycling. Fabricated from lightweight Correx and with aluminium reinforcements the containers are of a sturdy construction and have carrying handles to ensure ease of movement across or from sites. Velcro fastenings are used to secure the lid. Mercury Recycling offer a mainland UK wide coverage from our Head Office in Manchester and can offer next day delivery for the more urgent requirements if necessary. We operate a PPC permitted treatment facility in Trafford Park where fluorescent tubes, lamps, batteries and WEEE are sorted and treated. We provide a complete audit trail www.twitter.com/BFM_Magazine

for all your electrical and mercury bearing hazardous wastes. Electronic copies of collection and treatment paperwork are subsequently provided to ensure both you and your clients have a proficient recycling service from start to finish backed up with the relevant documentation.

Alternative size containers for larger sites are available along with units for the safe storage and transportation of odd shaped lamps/bulbs, Batteries and WEEE; please give Graham or Alex a call on 0161 888 1562 for helpful advice or perhaps view via our website www.mercuryrecycling.co.uk Waste Management & Recycling

Washroom

Arts appreciation open to all Scotland’s first purpose-built Arts Centre is continuing its pioneering tradition by becoming the first such venue in the region to open its doors fully to people with disabilities, and their carers.

acrobert Arts Centre, at the heart of University of Stirling, has opened a Changing Places toilet, supplied and installed by Closomat. It is believed to be the first Arts Centre in Scotland to have such a facility. Complimenting the three existing wheelchair-accessible toilets already at Macrobert, the Changing Places toilet offers more space (12m2) to accommodate the user and up to two carers, and additional equipment, including a ceiling track hoist to help lifting and transfer, an adult sized height adjustable changing bench, height adjustable washbasin, peninsular toilet to enable assistance from either side, and a privacy screen. “The Centre has a commitment to being accessible and inclusive, to fit the needs of the individual as opposed to the majority,” explained Elizabeth Fuller, Macrobert Arts Centre’s venue manager. “Changing Places Toilets campaigner Laura Rutherford asked about including one of the toilet facilities, so she and her son Brody could access the whole variety of arts programming and activities that we offer.” Added Laura Rutherford, “Elizabeth instantly understood the difference a Changing Places Toilet would make to me, Brody and the thousands of other disabled people, and their carers, who need additional support with intimate hygiene. A Changing Places Toilet is the difference between being stuck at home, or having the confidence to go out. I am so grateful to the 22

Washroom

Macrobert for listening and promoting access for all.” Under Building Regulations and British Standards, a Changing Places toilet is ‘desirable’ in buildings to which numbers of the public have access. Since their introduction a decade ago, 1000 have been opened across the UK. Closomat is Britain’s leading provider of helpful toileting solutions, at home and away, including Changing Places toilets. Uniquely, the company can provide an in-house, ‘one- stop-shop’ complete package for ‘away from home’ assisted accessible toilet facilities, from design and commissioning, through to project management, supply and installation, and can also provide subsequent maintenance and repair. Its website www.clos-o-mat.com is the most comprehensive resource available about Changing Places toilets for campaigners, providers and specifiers alike, with a raft of support

information including white papers, calling cards, CAD blocks, NBS specifications, video and case studies. Tel 0161 969 1199; www.clos-o-mat.com; Email: info@clos-o-mat.com

Building & Facilities Management – August 2018

Washroom

Washroom Washroom embraces new materials for cutting edge washrooms

ashroom Washroom has expanded its range of Arpeggio vanities and Concerto duct panels, opening up even more possibilities for creative washroom and changing areas. The innovative washroom designer, manufacturer and installer is now offering concrete vanities as part of its extensive range of Arpeggio vanity units, which also includes solid surface Corian, granite, zodiaq and glass. Concrete vanities provide the perfect solution for those looking to create on-trend industrial-inspired washrooms. Hardwearing and easy to maintain, concrete can be used to www.twitter.com/BFM_Magazine

create a stylish high specification design making it an increasingly popular material choice for a number of different applications including washrooms. On a recent office refurbishment project, Washroom manufactured bespoke vanity units with cast polished concrete tops manufactured by MASS Concrete to create a contemporary washroom space. In addition, Washroom has also created a brand-new product option to add to its integrated glass Concerto duct panelling range: it can now supply glass duct panels complete with unique metal mesh inserts for a truly unique finish. The new glass duct panels are available to view in the new Saneux showroom in Clerkenwell.

Trevor Bowers, director at Washroom Washroom said: “Keeping a close eye on current and future trends and product developments is something we pride ourselves on so we’re always on the look-out for the new materials and finish options to offer. We’re excited to extend our standard range, but that’s by no means the end of the story as our design team are always happy to discuss your specific requirements for bespoke projects in order to deliver the unique finish you expect from a Washroom Washroom project.” For more information on the range of services and products offered by Washroom Washroom, please visit www.washroom.co.uk, call 0800 999 8888 or email sales@washroom.co.uk. Washroom

Flooring

New Altro Orchestra™ earns a gold star at Primary School Brand new Altro Orchestra™ soft vinyl flooring is proving a big hit with pupils at The Lanner Primary School, in Cornwall, who have reported a significant improvement in acoustics and comfort.

he Acting Head Teacher, said: “We are always looking for ways to make cost effective improvements to the school for the safety and comfort of pupils and to enhance their learning and playing experiences where we can.” “We fitted new Altro Orchestra flooring in the main school hall to reduce reverberation and boost overall comfort, and we are delighted with the results. The children have told us that it’s more comfortable to sit on than the flooring it replaced, and that the acoustics in the hall are much better.” Altro Orchestra has been engineered to create the ideal environment to learn and live, specifically for applications such as schools and hospitals where comfort and sound reduction are paramount. 24

News

For primary schools such as Lanner, the new flooring offers the ultimate flexible, multi-purpose surface that can be used for both study and play areas throughout the school. At 2.85mm thick, Altro Orchestra offers superb comfort underfoot, making life easier on the feet of both pupils and staff and, as the children have reported, it’s very comfortable to sit on too. In addition, the low residual indentation of the flooring means furniture and equipment can be used and moved flexibly without leaving tell-tale marks. At the same time, the integrated impact sound insulation system cuts impact sound by up to 15dB. Specifying an acoustic flooring option, instead of a standard floor

covering, can therefore improve the performance of space for children and those with hearing difficulties, and aid concentration, in addition to creating a more effective learning environment for teachers and support staff. With a palette of 40 colours and designs varying from calming neutrals reflecting tones of nature, to vibrant shades, Altro Orchestra allows the right atmosphere to be created every time. Lanner School selected the shade Guitar, a subtle green that creates a calm atmosphere. The flooring was installed by Eden Flooring & Interiors. www.altro.co.uk

Building & Facilities Management – August 2018

Flooring

Bidwells deliver UK’s first full size transformational glass sports hall floor for Oxford University A glass sports hall floor at the University of Oxford - that lights up and changes its line markings depending on the sport being played was officially opened on June 2 in a UK-first.

eading property consultancy Bidwells delivered the floor as part of the first phase of a masterplan to improve the University of Oxford’s Sport Centre located at the historic Iffley Road Sports Hall site. Bidwells’ project management team oversaw a £9.3m project for the university that now enables seven sports to be played in a single four-court 699m2 space. Below the floor are hundreds of LED bulbs inserted in metal channels allowing users to select only the lines they require for their particular sport, be that Volleyball, Basketball, Futsal, Korfball, Badminton, Netball, or Handball, in seconds. The floor was designed, manufactured and installed by ASB, a German company with more than 35 years of experience in the field. It is made up of sheets of glass, backed with colour (black in this case), etched to provide slip resistance and installed on shock absorbers and steel supports, which as part of the project were tested extensively by Sport England and other Sporting Governing Bodies. Richard Todd, Project Management Partner responsible for the project, said: “The university play numerous sports, each with different requirements, so adding all the overlapping lines required into the space available using traditional www.twitter.com/BFM_Magazine

techniques would make the floor unmanageable and look very messy.” David Jobbins, Senior Project Manager who delivered the project, added: “By taking this innovative approach it means no more different colours for different sports, no more confusing line calls and no wasted space. We are incredibly proud of this project and particularly because it’s the first in the UK to be delivered to the public.” Phase one of the new masterplan has also seen the creation of new multi-purpose fitness studio space, dedicated changing spaces and an entrance area; as well as the refurbishment of the existing

sports hall café, reception and swimming pool changing facility. The Phase One building was opened by The University in a wellattended ceremony and is named ‘The Acer Nethercott Sports Centre’ after Dr Acer Nethercott, who coxed three Oxford crews to victory in the Boat Race. The hall is sited at the Iffley Road Sports site, made famous as the location for Sir Roger Bannister’s first ever four-minute mile. Construction of the sports hall project started in August 2016 and was handed over 82 weeks later in March this year. The contractors were Beard and the architects Faulkner Browns. www.bidwells.co.uk News

Fire & Hazard Protection

Advanced Protection for National Rail College

ocated in Doncaster, a town historically known for its prominent role in rail engineering and maintenance, the college occupies 76,000 sq ft of teaching and workshop space, with specialist training installations, including 150 metres of external track and catenary. It will train thousands of engineers to meet HS2’s future needs, as well as those of the wider rail sector. With 2,000 apprenticeship opportunities set to be created by HS2, and 25,000 people employed during construction, there has been, and continues to be high demand for appropriately skilled workers. The Advanced MxPro panels were specified by the team at GBE Fire and Security, who were appointed by main contractor Briggs and Forrester to specify, install and commission the fire system at the site. GBE’s Business Development Manager, Andy Westgarth, commented: “We’re thrilled to have been involved in this project. The college will create many opportunities for young people and make a major contribution to the Northern Powerhouse. With sensitive installations, including electrical catenary, a high-quality fire system is essential and, as a longstanding 26

Fire & Hazard Protection

Advanced partner, we feel that MxPro panels are the ideal solution.” MxPro is the fire industry’s leading multiprotocol fire system solution. It offers customers a choice of two panel ranges, four detector protocols and a completely open installer network, backed up by free training and support. MxPro panels can be used in single loop, single panel format or easily configured into high speed, multi-loop panels in 200 node networks covering huge areas. MxPro’s legendary ease of installation and configuration and wide peripheral range make it customisable to almost any application. Neil Parkin, Advanced Sales Manager for the North, commented: “This is the latest in a series of high-profile rail sector installations for Advanced panels. We have worked with GBE on many projects and it’s great to be working with them on such a positive project. MxPro ticks all the boxes for the National College for High Speed Rail, combining proven reliability with innovation and ease-of-use.” Advanced are members of the Rail Industry Fire Association (RIFA) and have panels installed in a number of other rail-related buildings, including the Tottenham Court Road

A key driver in the successful delivery of the UK’s £42.6 billion HS2 project, the new National College for High Speed Rail, is now protected by industry-leading fire panels from Advanced. Crossrail station, almost 100 London Underground stations, the Hitachi Rail Europe factory in Newton Aycliffe and the Tyne & Wear Metro. MxPro is Advanced’s flagship range of multiprotocol panels, offers customers a choice of two panel ranges, four detector protocols and a completely open installer network that enjoys free training and support. Advanced is a world leader in the development and manufacture of intelligent fire systems. The legendary performance, quality and ease-of-use of its products sees Advanced specified in locations all over the world, from single panel installations to large multi-site networks. Advanced’s products include complete fire detection systems, multi-protocol fire panels, extinguishing control, fire paging and false alarm management systems. More details can be found on the website at www.advancedco.com.

Building & Facilities Management – August 2018

Fire & Hazard Protection

Iconic fire extinguisher balloon ready for take-off

hubb Fire & Security Limited’s distinctive, extinguishershaped hot air balloon will be taking to the skies this summer, appearing at the Bristol International Balloon Fiesta on Thursday 9th to Sunday 12th August. Chubb is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE: UTX). This year is the 40th anniversary of the event, featuring over 130 hot air balloons from across the world. The iconic Chubb balloon will return as part of Chubb’s 200th anniversary celebrations and to raise awareness of fire safety. Phil Hooper, balloon pilot, who grew up in Bristol and has flown hot air balloons all over the world, will be flying the balloon at this year’s fiesta: “It’s a dream come true. Having grown up in the area, I’ve been coming to the fiesta for many years and the balloons immediately

caught my imagination.” “The Chubb balloon is iconic in its shape and instantly recognisable, and the fact that the original basket and burner are still in place makes it extra special. To be able to say that I am piloting the balloon for Chubb’s 200th anniversary is a great honour.” Chubb’s fire extinguisher balloon will also fly, weather permitting, in both the morning and evening from the main arena at the Headcorn Aerodrome Airshow in Kent on Saturday 18th August. In addition, the

balloon will make its final appearance of the year at the Chatsworth Country Fair, one of England’s most spectacular outdoor events, which takes place on Friday 31st August to Sunday 2nd September. For more information, go to www.chubb.co.uk.

Chubb Opens New High-Performance Blackburn Development

hubb Fire & Security Limited, a leading provider of security and fire-safety solutions for businesses and industry, held a ribbon-cutting ceremony for the opening of a new high-performance workspace in Blackburn. The new building will house a total of 400 employees from Chubb and affiliates of Otis UK and Carrier Controls UK, and serve as a showcase for the capabilities of all three brands. Chubb is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE: UTX). Tracy Cordes, managing director of Chubb Fire & Security said, “With this new building, we have created a safer, smarter and more sustainable environment that will be a great place for our employees and their colleagues to work. The building is on track to achieve a BREEAM very good rating, so it will www.twitter.com/BFM_Magazine

be amongst the top 25% of buildings for sustainability in the UK.” The development, which saw the demolition of three existing Chubb buildings on the Shadsworth Business Park, has resulted in a modern building for employees working in information technology, finance, supply chain and customer service. It is also the new home for two specific businesses of Chubb: Chubb Systems – which specializes in the most complex, enterprisewide installations including critical infrastructure – and Chubb Community Care, including their research, development and engineering teams. “This is the culmination of many years of hard work for the Chubb team, from planning through to build and relocation,” said Craig Forbes, finance director, Chubb. “We are delighted with the results

#Chubb200 week saw the new Blackburn offices officially opened with ribbon cutting, cakes, balloons and a celebration lunch for everyone! Pictured Tracy Cordes and Craig Forbes.

and believe it greatly enhances our credentials as a good local Blackburn employer. We are also extremely grateful for the support of the council, local community and contractors who have made it possible.” For more information on Chubb and its product and services, visit www.chubb.co.uk. Fire & Hazard Protection

Security & Access Control

Nortech’s TRANSIT Ultimate is best fit for demanding access control applications

eople and vehicle access control specialist Nortech is now offering a robust longrange reader based on semi active RFID technology, which enables automatic vehicle identification at distances of up to 10 metres and speeds of up to 125 mph. The TRANSIT Ultimate from Nedap is a high-end reader and is designed to perform well in both high security applications and demanding vehicular access control applications. It is also designed to perform under harsh environmental conditions. It is ideal for use in staff car parks, for priority vehicle control, industrial site access control, fleet and parking management. The specially designed technology also makes it the perfect solution for tolling systems, distribution centres, bus lane control, taxi-feeder systems and vehicle access control. The TRANSIT Ultimate offers the highest level of security and convenience for both vehicles and drivers. The built-in antenna, an integrated read range adjustment board and a variety of communication interfaces ensure that integration is both seamless and flexible. The identification lobe of the reader is a directed beam, offering precise determination of the detection area. To work alongside the TRANSIT Ultimate, Nedap has designed five different tags to suit all environments. These are the Booster, Compact Tags, Window Button and Switch and the Heavy Duty Tag ISO. The Booster combines long-range vehicle and driver identification at up to 10 metres. It supports HID prox, EM, Nedap, MIFARE, HID iClass and LEGIC credentials and comes with simultaneous driver and vehicle identification. The Compact Tags are small and credit card sized with

Security & Access Control

identification up to seven metres. It benefits from dual side read capability and has an optional tag holder for windshield mounting. The Window Button is a long range single ID tag that can identify for up to 10 metres. It is designed to suit the interior of a passenger vehicle and comes with a suction pad to allow for windshield mounting. It also benefits from automatic transmission of vehicle ID. The Window Button Switch long range single ID tag also identifies up to 10 metres and can be mounted with a with suction pad. User activated transmission of vehicle ID is included. The Heavy Duty Tag ISO is a durable and weatherproof RFID tag suitable for applications requiring reliable long range identification in harsh environmental conditions. It is ideal for the ID of trucks, trailers, containers and fork lifts and has identification up to 10 metres. Nortech has supplied products and solutions to the security industry for over 25 years as an independent British company. The company uses extensive experience and expertise to create new security products to fit their clients’ needs and designs everything with the customer in mind. Further information is available

from Nortech on 01633 485533 or by emailing sales@nortechcontrol.com or by visiting the company’s website at www.nortechcontrol.com Nortech is supported by Vantage PR

Building & Facilities Management – August 2018

Security & Access Control

ERA Doorcam — Smart technology’s latest leap forward

ith remote-controlled security operating systems becoming ever more popular, the latest tech development in home security is the ERA DoorCam Smart Home WiFi Video Doorbell. Using a Smartphone app, DoorCam allows householders to view callers and talk to them in real time, whether they’re home or not, offering not only convenience, but thanks to a motion detector which alerts householders when someone has arrived, added security and peace of mind.

cloud-based alarm app), there are no Cloud-based recording fees for the first 12 months, and once fees are introduced, there will always be a free option dependent upon the level of recording required. Additionally, forward thinking ERA is currently working on a high-powered long-life battery version, offering householders even more choice as well as excellent value for money.

Security simplicity

A secure range offering profit opportunities

With ease of operation in mind, once DoorCam is wired in, the householder can simply plug in the WiFi chime which comes as standard, connecting up to four more chimes in the home, all as part of the package. This means a chime will sound in the house - with adjustable sound, volume and light function, eliminating the need to carry a Smartphone around.

Cloud-based peace of mind – free for 12 months Working with existing household WiFi using the app (by the end of the year, the DoorCam app will fully integrate with ERA’s HomeGuard

The ERA DoorCam is the latest addition to the company’s range of cloud-based smart-ware security products which includes smart alarms and IP cameras. Not only is the range a boon for householders, but also a superb and evolving commercial opportunity for locksmiths and electrical contractors who can extend their offering outside of their usual field to offer add-on value to customers.

High quality technical spec DoorCam allows for two-way talk with high quality sound and provides adjustable volume, brightness and

colour to suit the user. The video camera has a 180° field of view and records in 720pHD resolution and is available in black or white. The product’s infrared night vision ensures operation day and night and with optional motion detection and ability to customise focus to a specific area, the householder can tailor the DoorCam to suit individual preferences. DoorCam is easy to DIY install or for professional installation, by a qualified electrician. Tania Tams, head of marketing at ERA said, “Innovation is integral to ERA’s philosophy and the company’s smartware range provides the cutting-edge security technology that consumers now demand as well as an excellent profit opportunity for professional locksmiths and electrical contractors.” For further information on any of the company’s wide range of security products, including its innovative smart home security suite, visit www. eraeverywhere.com or contact the sales team on 01922 490000 or by emailing info@eraeverywhere.com

Gazprom chooses Amulet as its preferred security supplier

mulet, the specialist intelligence-led security division of Churchill Services Group, has been chosen by Gazprom Marketing and Trading as its preferred security provider. Amulet was selected following a competitive tender process carried out by GVA and will see the company provide main security and post room services across both Gazprom’s central London European headquarters and Surrey locations. The news comes just two weeks after Amulet’s successful launch. Darren Read, Managing Director www.twitter.com/BFM_Magazine

of Amulet, commented: “We are delighted to have been awarded such a prestigious contract by Gazprom Energy. It is fantastic to have this opportunity to develop our service with a globally recognised company who share our passion for new ideas, new technologies, and new processes.” Peter Jackson, Facilities Services Manager at Gazprom Marketing & Trading, added: “We are looking forward to working with Amulet in delivering a firstclass security and post room service across our business.”

Gazprom Marketing & Trading is a wholly owned subsidiary of the Gazprom group of companies, the world’s largest gas producer and one of the world’s largest energy companies. The company aims to build a unique environment of excellence, providing the world with innovative energy solutions. www.amulet.co.uk Security & Access Control

Special Feature

The path to sustainable facilities management Chris Kindon, Operations Director at Cambridge Maintenance Services believes we can make facilities management more sustainable and save money – simultaneously.

rom pupils and teachers in schools to tenants in office spaces, people expect the facilities they use to be clean, usable and reliable. And, as individuals and organisations take on the challenge to be more environmentally responsible, there is a growing demand for more sustainable facilities too. However, this increased expectation coincides with growing pressures to cut costs. So how can facilities managers meet these demands whilst also reducing expenditure? In the commercial sector, a key to resolving this dilemma is to utilise technology already widespread in the domestic arena.

Using technology to save energy and cut costs Many of us are familiar with smart monitoring devices for our homes. These solutions are relatively inexpensive, and enable us to remotely analyse and manage our heating, lighting, water and security systems. Crucially, they give us insight into energy performance, and oftentimes show us where we can make further efficiencies. In commercial properties, this level of visibility has historically been difficult to attain. Building management systems (BMS) are complex; they provide us with a highly-technical snapshot of building performance. Alternatively, expensive consultants can be bought in to report on the building status and make recommendations. Without easy or inexpensive access to performance intelligence, facilities managers often have to wait for planned maintenance checks to highlight and resolve operational issues. However, new technologies are changing this. Smart systems now exist that give us performance, intelligence and actionable insights, so we can make informed decisions about how and where we can make efficiencies. For instance, through our Watchman Monitoring technology, Cambridge Maintenance Services (CMS) provides

Special Feature

clients with a cloud-based monitoring solution that records the performance of vital plant equipment in real time, and transmits that usage data to the CMS online portal. The collected data is then interrogated by our engineers in order to quickly identify asset run-time errors, spot where energy wastage is occurring and diagnose equipment faults before they become critical. This means we can combine energy management with a more proactive approach to service provision. By comparing actual building usage to the BMS strategy, our engineers can ensure temperatures are kept to agreed levels and plant assets are operating within agreed timescales. We can identify simple opportunities to reduce energy consumption, and set up critical alarms and exception reports, which will alert us to issues before they become serious. Indeed Watchman Monitoring provides greater visibility of building performance, quicker diagnosis of issues and, crucially, enables us to save our clients money by reducing energy consumption.

Investing in more sustainable systems There are many ways to enhance building sustainability, with upfront costs varying considerably depending on what needs to be achieved. Simple items such as considering the type of drive belts and filters used within the HVAC system can provide not only energy savings but also achieve a more environmentally friendly strategy. Building owners can also invest in solar, solar photo voltaic (PV), wind and combined heat and power (CHP) technology – these will likely also come with a much longer pay back strategy. Another way to achieve sustainability in buildings is to better utilise what is already installed. Having a control strategy that works with the usage is a big win; it is surprising even with modern day installations how much energy is being wasted due to ineffective maintenance

and a lack of understanding of the building requirements.

Review everyday behavior to reduce waste Reducing unnecessary waste is an important part of sustainable facilities management. It’s worth reviewing the everyday behaviour of tenants, to see where improvements can be made. For example, it might be necessary to install taps that cannot be left running; ensure toilets have a ‘half flush’ option; and to make recycling a prominent and easy part of daily life. Other considerations might be to ensure heating and cooling systems are not overworked because of poor insulation, or to input LED lighting throughout the building. Facilities Managers could encourage tenants to take a more flexible approach to their use of the workspace. For example, by encouraging agile or home-working, less resource is required at any one time, and organisations might find they can downsize or better utilise office space.

Recognising success to encourage sustainable practice As the sustainability of facilities becomes increasingly important, we should celebrate facilities managers and FM providers who pioneer energy saving methods and technology. With recognition of success, we can foster positive change across the sector.

Driving energy savings into the future At CMS, our use of Watchman Monitoring has led to major energy and money saving successes for our clients, and it supports our mantra that by using technology and acting smarter, we have the potential to improve maintenance provision, drive energy savings, and enhance our industry’s sustainability credentials. www. cambridgemaintenance.co.uk

Building & Facilities Management – August 2018

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