Building & Facilities Management September 2019 Issue

SEPTEMBER 2019 www.bfmmagazine.co.uk building & facilities facilities management management

SECURITY | FIRE & HAZARD | WASHROOM

Why FMs should care about recycling & how to achieve results see pages 14-15

INSIDE:

Does the UK have a financial misconception of CHP?

see page 12

Low cost, one stop British manufacturer and importer of high quality disposables, Herald supplies direct to the facilities management market to meet all your catering and janitorial needs.

Herald provides a single source solution for facilities managers looking for a full range of disposable items, including water cups, plastic and paper hot and cold cups, lids and stirrers, gloves, microwave tubs, forage and chef hats and aprons.

A one stop shop, the family-run supplier sources the most cost-effective products, without sacrificing quality, providing catering and janitorial auxiliary, disposable products to medical, educational, leisure and commercial sites around the UK.

See how Herald can lower your costs Tel: 0208 507 7900 sales@heraldplastic.com www.heraldplastic.com

On the cover: Why FMs should care about recycling & how to achieve results See pages 14 and 15.

September 2019

BFM Team

Contents News

Business Development Director

James Scrivens james@abbeypublishing.co.uk Production

Sarah Daviner sarah@abbeypublishing.co.uk Accounts Manager

Katie Brehm

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Bureau Veritas calls for greater focus on ‘dropped object prevention’ amid escalating danger

On The Cover

14

Why FMs should care about recycling & how to achieve results

accounts@abbeypublishing.co.uk

Lifts, Escalators & High Access

16

Lift Breakdowns – Our top 5 recommendations for prevention

Security & Access Control BFM is published digitally 10 times a year b ­ y Abbey Publishing Ltd. To receive a copy free of charge, contact our offices.

Tel: 01933 316931 Email: bfm@abbeypublishing.co.uk www.bfmmagazine.co.uk www.abbeypublishing.co.uk www.twitter.com/ BFM_Magazine

Subscriptions are available via www.bfmmagazine.co.uk/subscribe

18

Warmer and quieter offices for the Master and Staff

The Washroom

22

10 Tips to give customers a useable, accessible toilet

Fire & Hazard Protection

26

Plextek and CNIguard develop new IoT system to prevent manhole cover explosions and fires on city streets

No part of this publication may be reproduced by any means without prior permission from the publishers. The publishers do not accept any responsibility for, or necessarily agree with, any views expressed in articles, letters or supplied advertisements.

Some manufacturers and suppliers have made a contribution toward the cost of reproducing some photographs in this magazine.

All contents © Abbey Publishing Ltd 2017 ISSN: 1470-5281

Building & Facilities Management – August 2019

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News

Bureau Veritas calls for greater focus on ‘dropped object prevention’ amid escalating danger With new statistics revealing the stark danger presented by falling objects, an issue which is being amplified by the UK’s increasingly extreme weather, Bureau Veritas is calling on the construction industry to ensure they have a robust object prevention strategy in place.

While much health & safety focus is placed on mitigating the risk of falling at height, the reality is that the danger presented by falling objects from above is just as startling – accounting for 16% of all fatal accidents in the workplace, according to the latest Health & Safety Executive (HSE) statistics.1 This places ‘dropped objects’ as in the top three of the UK’s workplace killers behind ‘falls from a height’ and ‘being struck by a moving vehicle.’2 Karl Simpson, Managing Health & Safety Consultant at Bureau Veritas, comments: “Aside from being briefly mentioned in the ‘2005 Working at Height Regulation’, there is no still no specific legislation in the UK about falling object prevention. As such, it often isn’t treated with the same level

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of gravitas as other more obvious risks, such as falling from a height, whereby there can be a tendency for businesses to overlook the importance of drop prevention devices because they can be restrictive, while others may adopt a ‘one size fits’ all approach which doesn’t effectively cater for all objects.

“Yet, we must remember even a relatively small falling object from a height presents a very serious, life-threatening risk – to put into context a 500g object dropped from 15m has the same impact energy as a 75kg washing machine.3” “In terms of best practice, at Bureau Veritas we recommend that all industry sectors have a robust plan in place to alleviate this risk.

When working with construction businesses, for example, we advise that all those working at height, whether on a roof or scaffold, tether tools and other items at source to prevent them falling to ground level.”

Adding to the issue is the UK’s increasingly inclement weather, whereby high winds and storms can

increase chance of falling objects – and not just the obvious ones. This was demonstrated in a previous high-profile case where a member of the public was tragically struck and killed by a falling roof panel during a storm, with the company involved subsequently found to be in breach of health and safety laws.

Karl adds: “The reality today is that the risk presented by falling objects can happen anywhere – particularly as adverse weather conditions become more the norm. That’s why it’s important that anybody with a building portfolio should take steps to identify and mitigate risk from such occurrences – especially considering the current trend for usable roof terraces – covering everything from the specification of furniture through to the placement of utilities.”

To find out more about Bureau Veritas’ services or to discuss individual requirements with a member of the team, call 0345 600 1828 or visit www.bureauveritas.co.uk

Building & Facilities Management – September 2019

News

New Marylebone School Win! Artic continues to expand on its Education Sector specialism with the addition of yet another Central London School to its rapidly expanding portfolio of PPM contracts to Schools and Universities. Our latest success is a new school in the Marylebone area in the heart of Central London, which initially approached Artic after a recommendation from one of our existing school sites. We participated in a tender process during which Artic’s willingness to aid the school with development of their scope of works both inclusions and exclusions was greatly appreciated by the School’s Business Manager. This partnering approach coupled with a competitive tender resulted in Artic obtaining the contract during the school holidays with a challenging mobilisation time to get the contract provision ready for the start of the new school year.

Artic’s team of enhanced DBS security checked engineers have all undertaken child safeguarding

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training as a specific company policy.

This means that we can begin to realise the site’s maintenance with full confidence that we can maintain our high quality standards of engineering whilst offering the school complete reassurance that our engineers know and understand the strict regimes that need to be in place when working around children. The contract covers a full

Hard FM scope whilst some specific assets remain delivered by specialist sub-contractors having existing contracts directly with the school.

Artic’s Contract Management team are working in partnership with the school’s Business team to manage their sub-contractor partners as part of a coordinated overall full building service delivery. www.articbuildingservices.com

News

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News

Herald Introduces its Bagasse Range Quality disposables manufacturer and supplier, Herald is expanding the variety of products it offers in its biodegradable product range by launching a choice of bagasse goods, to sit alongside its selection of biodegradable, paper, single and double wall, 8 oz and 12 oz hot cups, completing its green selection.

The bagasse range includes square, round and rectangle plates, in varying sizes, bowls and hot boxes, which should appeal to those charged with sourcing items for large kitchens, workplace canteens and cafeterias, alongside the the food to go and general catering markets.

Herald has aimed to stay ahead of the trend for environmentally friendly and alternative products over the last few years, introducing natural birchwood cutlery, stirrers and skewers and a cornstarch cutlery range – which looks and feels like plastic but is natural and completely biodegradable.

Managing director of Herald, Yogesh Patel comments: “We regularly review our product offering to make sure we are offering quality, current products that reflect the demands and needs of our wide customer base.

“More and more businesses are opting for greener solutions because they are customer-driven and their

customers are insisting on an alternative to plastic. We are keen to offer the perfect substitute for any use or occasion and this new, sturdy bagasse range sits alongside our wood, cornstarch and plastic offerings to give the most varied choice.

“Natural products are generally regarded as more environmentallyfriendly, presenting a conscientious, worthy option that sits better with the growing majority. We’ve thoroughly embraced this concept and are constantly extending our overall range to cover a full mix of materials, including eco and completely compostable choices.”

Herald recently announced an increase in sales to the FM sector which Yogesh is now keen to build upon: “We have been supplying a greater amount of products to the facilities management and public sectors as both of these sectors are often among the first to step up to meet public demand and are keenly aware of the general push

towards eco-friendly choices.

“Our challenge is to give these customers the best choice of green solutions while still providing costeffective, value products so that they can purchase to fit their budgets.

So far, we have delivered and that’s why I believe our market share has increased in the last twelve months.”

The most popular products sold to the FM market to-date by Herald include water cups, plastic and paper hot and cold cups, lids and stirrers, gloves, microwave tubs, forage and chef hats and aprons.

With over thirty years since its inception, Herald is renowned for its vast catalogue of goods that provides an unrivalled breadth of choice. It’s been careful not to sacrifice quality for price and adheres to a standard, refusing to stock products that fall below a certain grade in order to protect the company’s reputation and its customers’ expectation.

Following substantial inward investment, the company has been able to expand its warehouse space and commit to extra machinery which means it can both store and manufacture more. With a lot of its FM customers lacking the means to store an abundance of stock, Herald is better able to accommodate them by holding certain goods and making sure that they are available, as and when.

Herald’s product brands include All-Guard, AluFast, Aqua, Jazzcafe, Crystaline, Brochette, Carizma, Chef Master, Lacette, Fine Dine, Tuzcani, Windzer, Micro Fast, Rootier and Mr Chip.

For further information on Herald and its products, log on to www.heraldplastic. com or call 0208 507 7900.

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News

Building & Facilities Management – September 2019

News

Product Focus - UDSA Reznor, part of Nortek Global HVAC (UK) Limited continue their tradition of manufacturing high efficiency heating equipment, which includes the highly efficient UDSA heating unit.

The UDSA units are a technically advanced range of gas fired unit heaters designed to deliver outstanding energy, efficiency, performance and economy for reduced operating and life cycle costs.

The heat exchanger achieves 92% (ncv) thermal efficiency reducing energy and consumption and running costs.

UDSA units are fitted with a high airflow axial fan for free-blowing applications with model heat outputs ranging from 11kW – 146kW. All units are available for natural gas (g20) as standard but alternatively can be specified for use on Propane (G31)

For more information please visit www.reznor.eu

Independent Lift & Escalator Consultants Helping clients to understand and deal with lift and escalator queries.

How can we support you?

• • • • • • • •

Conduct site condition surveys, maintenance audits and feasibility studies Provide lift system design duties Advise and lead refurbishment programs Take on the duties of principal designer under CDM 2015 Act as authorising engineer (HTM 08-02) Review and administer maintenance contracts Lift and escalator management Carry out emergency LOLER inspections

To find out more, get in touch: t: 01206 399555 e: info@liftconsultants.com w: www.liftconsultants.co.uk BFM.indd 1 www.twitter.com/BFM_Magazine

News

16/07/2019 10:40:05

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FUND DESIGN BUILD MANAGE MAINTAIN The Exhibition 8-9 October 2019 • • • • •

Meet over 250 exhibitors and source the latest information on products and services Find what you need to help tackle the day to day issues you face in your role Meet existing and new suppliers to get a true assessment of the market Bring yourself up to speed on the issues that could affect your business Take advantage of the FREE two-day Theatre Programme and benefit from the advice and expert opinions from industry leaders • Over 30 hours of FREE TO ATTEND sessions, all of which are supported by IHEEM and can be CPD self-certified

Visitors to the Exhibition and Theatres attend for FREE Visitors can attend Healthcare Estates FREE of CHARGE. You have full access to the Exhibition, including theatres, showcases and the plenary theatre, excluding the Conference and Keynote Presentations.

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Theatre Seminars Theatre Seminars on the Exhibition Floor

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Over 30 hours of free-to attend sessions, all supported by IHEEM and can be CPD Self-Certified.

Apprentice Zone

Infection Control & Water Theatre

Facilities Management Theatre

Energy & Sustainability Theatre

HVAC & Engineering

Fire & Security Theatre

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Register for your FREE Exhibition Place today at www.healthcare-estates.com

Delegates The Conference is available to paying delegates.

To register go to www.healthcare-estates.com/registration

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Healthcare Estates is pleased to have five esteemed Keynote speakers and a motivational speaker at the conference this year. Keynote presentations will take place in the Keynote theatre in the exhibition hall, and are available only to delegates, VIPs, speakers, exhibitors and apprentices to attend.

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The Conference 8-9 October 2019

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4 x Conference Streams: • • • •

Engineering & Facilities Management Innovation Planning, Design & Construction Strategy & Leadership

Keynote Speakers

Alasdair Coates Chief Executive Officer Engineering Council

Simon Corben Director and Head of Profession, NHS Estates and Facilities, NHS Improvement

Alan Sharp Chief Executive Officer Ireland East Hospital Group / Mater Misericordiae University Hospital

Professor Michail Kagioglou Dean, University of Huddersfield

Darryl Pitcher President, IFHE

IFHE Europe Healthcare Estates is honoured to be hosting the International Federation of Hospital Engineering (IFHE) this year. The conference programme reflects the international profile of the event, with a number of presentations from around the world, covering air quality and ventilation, technology for energy saving, the use of technology in the health estate of the future, and infrastructure planning for climate change. There will also be further International sessions on the plenary theatre in the exhibition; this is free to attend to all, covering case studies in Germany, the Falkland Islands, and Dublin.

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JOURNAL OF THE INSTITUTE OF HEALTHCARE

ENGINEERING AND ESTATE MANAGEMENT

8-9 October 2019 Manchester Central

News

Energy Assets Launches SMETS2 Smart Meter Installation Programme for Small Businesses Energy Assets, one of Britain’s leading industrial and commercial energy services companies, is ready to bring the benefits of latest generation smart metering (SMETS2) to micro businesses up and down the country.

The company, which specialises in advanced industrial and commercial metering, is now accredited by the Data and Communications Company (DCC) to help energy suppliers target non-domestic sites still eligible for smart meters.

The move coincides with a government impetus to promote the benefits of the technology to this business group following the launch of the new SMETS2 meters, which benefit from improved data and communication systems.

“A survey undertaken last year

by Smart Energy GB indicated that seven in 10 of all eligible micro businesses were unaware that smart meters could be

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deployed for business use – and as a result they hadn’t even considered the potential benefits the technology might bring,” said Stewart Love, Group Commercial Director at Energy Assets.

“Our strong track record in industrial and commercial metering means our engineers are used to working with businesses to minimise disruption and tackle any technical complexity, so we have invested in a specialist team to work with energy suppliers to increase commercial smart metering awareness and uptake in micro-businesses.”

Smart meters enable businesses to benefit from accurate half hourly consumption data, making it easier for them to access the best tariffs, new services and switch more easily to a different energy supplier. Companies no longer need to send manual meter reads – data is logged every half hour and communicated automatically

to the energy supplier, ending the era of estimated bills. Smart meters also make it easier to review energy consumption and to spot potentially costly spikes in usage.

Although similar, Automated Meter Reading (AMR) devices and smart meters perform slightly differently and utilise different communications means to deliver data. Like AMR meters, smart meters enable businesses to benefit from accurate half hourly consumption data, making it easier for them to access the best tariffs, new services and switch more easily to a different energy supplier.

Non-domestic smart meters are available to businesses with an annual electricity consumption up to 100,000 KWh and/or an annual gas consumption of up to 293,000KWh. To find out more about the Energy Assets small business smart meter programme visit www. energyassets.co.uk/smart-metering/

Building & Facilities Management – September 2019

Recycling simplified and optimised Save time, money and recyclables with Method

methodrecycling.com

News

Does the UK have a financial misconception of CHP? Earlier this year, leading rental company Aggreko conducted research into the decentralised energy market which found that 55% of respondents believed solar had the most potential for their business whereas only 14% said combined heat and power (CHP).

Aggreko states that this further highlights the market misconception around CHP not being as easy to finance – also initially highlighted by the Department of Energy and Climate Change (DECC) in 2014 in its ‘Factors Affecting The Uptake Of Gas CHP’ report.

The 2014 DECC report states the availability of capital for investment in gas CHP is a common problem highlighted in its research. Fast forward five years, and Aggreko is the only player in the UK to offer a full CHP rental solution, and is now urging industry to consider the technology as a viable decentralised option with very reasonable implementation costs.

CHP has already proven popular across Europe for

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many years, and Aggreko has been involved in a plethora of successful projects across the world. The company is now launching to market in the UK following a number of pilot schemes. With the BEIS making additional changes to the Industrial Heat Recovery Support programme last week, and the Scottish Government also confirming it will be bringing forward a Heat Networks Bill in the 2019 Programme for Government, Aggreko is hopeful this will help to start shift behaviours around CHP in the UK. CHP provides users with heat and power needs from one source – lowering carbon emissions by up to 30%. This more sustainable method is supported by the Government, which has introduced a levy that charges non-domestic buildings for the amount of energy they take from the grid, except from with CHP. Each CHP application is different and Aggreko works with its customers to meet a defined set of objectives in order to provide solutions that are up to 85% efficient.

Its latest innovation comes in the form of a standard low temperature hot water (LTHW) CHP solution. LTHW technologies allow users to produce hot water off the engine water jacket, enhanced by an exhaust gas heat exchanger to produce hot water up to 110 degrees centigrade. This results in an even more efficient system than one just producing steam, as more energy can be recovered. Aggreko is also able to offer CHP solutions returning exhaust gases of up to 190 degrees at a variety of pressures.

Matt Parker, Head of Temperature Control at Aggreko comments: “We’ve listened to the market and are now providing a solution to our customers that means no capital expenditure or years of waiting to see a return on investment. We help our customers reduce costs and emissions as well as increasing resilience and energy security.

“In other parts of the world we have delivered solutions to minimise plant footprints in the offshore sector, responded to seasonal fluctuating power needs for agriculture and provided power and heat for planned and unplanned outages. It’s safe to say our expert team are well placed to help UK industry reduce energy costs and carbon emissions via CHP. We hope our latest product launch and campaign will help to alleviate any pre-existing concerns regarding finance.”

Aggreko’s CHP offers constant heat derived from its next generation gas generators. For more information, visit: www. aggreko.com/en-solution/chp

Building & Facilities Management – September 2019

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On The Cover

Why FMs should care about recycling & how to achieve results Recycling is often perceived to be difficult, time-consuming and costly, and we know as a facility manager, it often seems as though there are more pressing issues and ideas to dedicate your time and resources to.

Why should FM’s care about recycling? Around the world, the focus on sustainable business practices continue to grow and there is pressure from all sides. Customers purchasing decisions are increasingly influenced by environmental efforts, governments are increasing waste levies and requiring organisations to take ownership of their environmental impact, organisations want to outwardly display their commitment to making a difference, and environmental KPIs are being introduced in most industries.

Recycling redesigned with FM’s in mind Method developed the philosophy of Open Plan Recycling, bringing bright colour-coded recycling stations out into the open plan design of modern spaces. This increases awareness and changes the way individuals interact with waste and recycling in the workplace.

Traditional recycling and waste solutions such as desk bins and bins hidden in cupboards mean that users often throw all of their waste mindlessly into the nearest bin. With Open Plan Recycling you remove these convenient general waste options and place recycling stations consistently throughout a space.

Method’s beautiful bins and recycling stations make recycling a part of the furniture. Being out in the open as a visible statement of your organisation’s commitment 14

On The Cover

to recycling and sustainability.

Method recommends one recycling station per 30 - 50 employees, which is around a 10-second walk from their desk. This means when an individual needs to dispose of something, each recycling and waste option is available to them. This increases awareness and recycling rates while reducing contamination. You can also place single bins where recyclables are produced, such as a paper bin next to the photocopier to maximise results.

The design of Method’s system means that you can easily move and introduce additional bins and streams as your needs change, or based on employee feedback.

With Method, recycling becomes an unconscious behaviour with uniform bins placed consistently

throughout a space or building.

At the inception of the Method system, co-founders Steven and India Korner knew that to be a truly sustainable solution, it needed to be financially viable. Open Plan Recycling can have a significant impact on your bottom line. With Method’s communal recycling stations there are fewer bins and liners to purchase and service, saving time and money.

Further, you reduce the number of plastic liners sent to landfill or incinerator by up to 90%. As you recycle more and waste less, the cost of waste disposal will be reduced.

Westpac bank in New Zealand reduced their waste to landfill from 70% to 30% with the introduction of Method bins, and are on a mission to keep reducing this further.

Building & Facilities Management – September 2019

On The Cover How to achieve results Method’s innovative solution will change the way individuals interact with recycling and waste, but there is always more you can do to improve your results and report improvements on your KPIs. Method recommends you measure what matters, as this is the only way to see the true benefits of any system. This can be as simple as taking basic measurements of your waste and recycling to demonstrate your ‘diversion rates’. Diversion rates demonstrate how much of the total ‘waste’ that has been produced in your facility has been sent for recycling or composting instead of going to the landfill or incinerator. Many organisations that have switched to Method bins have simply purchased scales that their cleaners use to measure the waste periodically with the time saved servicing fewer bins.

Another great way to simplify waste and recycling is to leverage the passionate and committed individuals that are a part of most organisations. Method recommends each organisation form a ‘Green Team’ with volunteers from across the business that serves as the

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communicators of your new system and future sustainability endeavours. They can assume the role of educating people from across the business about how to recycle, why the change is being made, and answer any questions. Your Green Team can also take advantage of the numerous resources available on the Method website. There are inevitably passionate people in any business and they can be your greatest allies - while reducing your workload.

Finally, there are always people who don’t like change and will be upset you took away their desk bin.

So we designed our precyclers to help with the transition. Precyclers are desktop paper, recycling and waste storage that encourage separation at the desk, before it’s transferred to the nearest recycling station. They allow all users to have a space to collect and sort waste at the desk without wasting bin liners.

Beautiful recycling in practice Method are the long term sustainability partner of leading organisations around the world.

The considered design of their bins means that they effectively divert recyclables in any open-plan space.

From the innovative headquarters of

world-renowned British architecture firm Foster + Partners, to the historical Sydney Cricket Ground with over 1.5 million visitors each year, to large co-working provider The Office Group serving their diverse residents, airports, universities, banks, hospitality venues and so many more.

Method have also designed Heavy Duty connectors that seamlessly lock your bins into place side-by-side, to a wall or back-to-back. Meaning your bins always stay in place, which is particularly useful in high traffic areas.

Design giant Canva implemented Method bins when they were looking for a recycling solution that complemented their modern aesthetics while helping to achieve their lofty sustainability goals; with the added complication that their business continued to grow rapidly around the world.

They found “Method’s beautiful bins allow the sometimes daunting task of having four waste and recycling options to be manageable and scalable across our ever-expanding offices.”

Is it time to transform waste and recycling in your space?

Get in touch with Method www.methodrecycling.com.

On The Cover

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LIfts & High Access

Lift Breakdowns – Our top 5 recommendations for prevention Lift breakdowns are troublesome for both building owners and the users of the lift.

They are an important means of transporting passengers and goods and are fundamental to maintaining efficient traffic flows inside some of the largest and most complex buildings.

When a lift breaks down, building operations can grind to a halt.

Every building suffers considerable disruption when a lift fails.

So, here are our top five recommendations for building owners, and those responsible for the lifts within their properties, to prevent unnecessary breakdowns and failures:

1. Stringent maintenance programme To implement a stringent maintenance programme, you will need to have a competent specialist regularly check your equipment. This

check-up will need to be in line with the manufacturer’s recommended schedule. Lift Consultants appointed by the building owners will often draw up a maintenance contract.

The contract will cover the correct maintenance for the lift(s) depending on age, use and environment.

A regular inspection routine delivered by a competent specialist should give you the assurance of both the relevant technical expertise and the rapid supply of spare parts.

These regimes must be specific and tailored to the age, traffic flow, location and vulnerability of the lift.

If correctly delivered, a proactive

maintenance regime will: • improve the life of the lift • extend the time between call backs • maximise reliability • reduce the risk of accidents and litigation

2. Statutory inspections Lifts carrying passengers require inspection by a ‘competent person’, with a maximum interval of six months between inspections. Goodsonly lifts must be examined at least every 12 months. This is an important legislative requirement that should be undertaken in accordance with the Lifting Operations & Lifting Equipment Regulations 1998 (LOLER).

To avoid conflicts of interest, ideally an independent third party would carry out these inspections rather than the maintenance contractor.

3. Daily on-site functional tests There are functional tests you can undertake daily to check the current state of your lifts: • Emergency Communications System; Automatic remote checking every 72 hours is a statutory requirement for all new lift installations. However, 16

lifts & high access

Building & Facilities Management – May2019 2016 Building & Facilities Management – September

Lifts & High Access

for existing lifts you’ll need to check whether this facility is available. If not, put a process in place that tests the system at least every three days.

• Lighting; Regularly check the lighting and promptly replace any bulbs as and when required.

• Lift thresholds; Check the levelling of the lift the lift threshold should be level with each floor it opens onto.

To prevent any trip hazards.

• Door tracks; Door tracks need to be kept clear. The most common cause of breakdowns is the doors failing to open or close. A building’s cleaning routine should include vacuuming out and regular cleaning of the tracks.

• Door safety devices; Carry out regular checks on door safety devices. These features prevent injury by reversing the doors if an obstruction is detected.

• Strange noises;

Listen for noises when the lift is travelling up and down. Early detection that something looks and sounds wrong can prevent a lift failure. Report any noises to your maintenance provider.

• Car push buttons; Check all the landing and car push buttons work and the lift travels to the correct floor.

4. Correct use of your lifts A lift’s use is restricted by its design, so using a lift correctly is one of the most important ways to maintain your lift. It will be more susceptible to damage and breakdown if it’s being used for alternative reasons. Is it a passenger lift but being used for goods? Is the lift being overloaded?

Are there too many passengers using the lift at any given time?

5. Educate your users Educating users of lifts is important, as this can reduce the number

Building & Facilities Management – October 2016

of lift breakdowns that occur. Lift users should never interfere with lift equipment, and that includes simple things like putting a hand between two closing doors.

Hitting the car doors, or forcing them open, can cause electronic components to miss-align, which is the single most frequent cause of lift breakdowns. However, user education can help prevent this. The number of lift breakdowns can be prevented within your building(s) by the users taking more care.

Keep debris and litter away from your lifts. When debris gathers in the lift pit, it will take additional time and therefore cost for the maintenance specialist to clear.

If you would like more information on how to prevent lift breakdowns, please contact one of our specialists for a free telephone consultation on 01206 399555 or get in touch via our website. www.liftconsultants.co.uk lifts & high access

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Security & Access Control

Warmer and quieter offices for the Master and Staff 74 Trumpington Street has been upgraded with curved on plan and standard secondary glazing to create quieter and warmer office environments, in line with the College’s overall sustainability plan.

In an effort to keep attracting the best scholarly minds and providing the best environments to nurture their excellence, a vision for enhanced learning spaces on the South Side of Mill Lane has been created. One of which is the Grade II Listed Kenmare House designed and built by James Essex c.1760, a prolific constructor in Cambridge, with many of his buildings now making up the University’s Estate.

Pleasance Hookham and Nix were contracted by the College to put the architectural plans together of how the buildings would be

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Security & Access Control

reconfigured, to house the Master, Finance, Human Resources and International Programmes Teams and Fellows accommodation. Due to its Listing, the original single pane windows had to be retained, so a solution to combat the noise ingress and thermal inefficiencies had to be sought. Selectaglaze was contacted early in the design process, which made the incorporation of the secondary glazing far more efficient.

Over 60 units were installed throughout the buildings. On the front elevation, where noise ingress was a larger concern, the secondary glazing was installed with a larger cavity, to create the sound insulation. On the rear of the building the glazing was mainly for thermal and one intricately etched large window overlooking a flat

roof, had a large Secured by Design unit installed for added security.

What could have been a complicated job was made easier with collaborative working from the outset with the architects and Robert Griggs, Pembroke College Facilities Manager.

Established in 1966 and Royal Warrant Holder since 2004, Selectaglaze has a plethora of experience working on most building types, from new build to Grade I Listed buildings.

For further information, please contact Selectaglaze on tel: 01727 837271 e mail: enquiries@ selectaglaze.co.uk visit: www.selectaglaze.co.uk

Building & Facilities Management – September 2019

Building & Refurbishment

THE NEW MUSIC LICENSING EXPERIENCE One contact. One licence. One invoice.

PPL PRS Ltd is a new music licensing venture between the UK’s two music licensing organisations PPL and PRS for Music. We’ve joined forces to streamline part of what we do, making it easier for our customers to obtain a music licence.

Previously, businesses and organisations had to obtain separate music licences from PPL and PRS for Music. However, we have now come together to form PPL PRS Ltd and launch TheMusicLicence.

For more information about PPL PRS Ltd and TheMusicLicence, please visit

pplprs.co.uk

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Building & Refurbishment

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Security & Access Control

Why the Secured by Design (SBD) initiative is so important James Gray, Projects Manager at Videx UK, a leading manufacturer and supplier of audio and video door entry intercoms and access control systems in the UK, explains why Secured by Design (SBD) accredited systems play an important role in improving security and reducing anti-social behaviour. He also discusses why building contractors and security installers need to know about it and the role it plays in crime prevention.

“Secured by Design (SBD) is the UK police initiative for designing out crime by physical security, that aims to reduce crime through effective environmental design. The scheme calls for the installation of security products that meet police

approved standards.

The principles of Secured by Design have been proven to achieve a reduction of crime risk by up to 75% and significant reductions in anti-social behaviour, which is why all door entry, access control and associated physical security products should carry the SBD accreditation, whether we’re talking about housing associations, assisted living, or hospitals, schools and apartment blocks - the standard should always be followed to assure maximum security as well as meeting the specific entry needs.

Videx was the first door entry company to be SBD approved, and we have been a member company since 2013. The aim of ‘Designing Out Crime’ is to reduce the vulnerability of people, property and businesses to crime by removing opportunities that may be unintentionally provided by the surrounding environment.

It also aims to reduce fear of crime and, in doing so, helps to improve people’s quality of life.

As a member company, Videx has taken the principles of designing out crime and applied them to the specification and development of our class leading ‘Police Preferred Specification’ products.

Offering a wide range of suitably tested products, we introduce a compliant, costeffective and crime reducing system into the access control

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Security & Access Control

and door entry market.

There is no ‘one size fits all’ solution when it comes to access control and door entry. Every business and every organisation is different, which is why we can create unique systems. We manufacture and provide a wide range of door entry systems from audio and video solutions to GSM, concierge and biometric readers which each carry specific features to meet particular entry and security obligations.

Our bespoke service is not just limited to the look, size and feel of the external door panel. We can also fully adapt the system’s software to meet the end user’s needs. For example, we have provided bespoke software options which allow multiple doors to open upon authorisation and remain open following very specific commands from the user.

Engraving a system is also part of this bespoke service.

As well as featuring engraving for apartment numbers, many clients ask for a specific logo, company name or block name on the panel. Whether it’s a block of apartments, offices, a school or hospital, our engraving service provides a beneficial

Building & Facilities Management – September 2019

Security & Access Control additional feature to the access control system. Many clients find our engraving service very useful because it enables call buttons to be specifically named or labelled, helping the caller to speak to the right person or department when they visit.

Engraving can also be used to highlight an out-of-hours or emergency contact or reception/ concierge service for example.

One popular system that we provide is the Secured by Design accredited VX2200 system for both private and public sector installations, which can be tailored to meet specific entry needs. It is an extremely flexible system which can accommodate individual houses through to large blocks with multiple entrances, such as housing association accommodation. Concierge facilities are also available for this system allowing a concierge to be used either on site or remotely via an IP or ethernet connection. Videx offers a range of door panel styles ranging from modular through to vandal

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resistant and also offers a number of different styles of apartment video monitors and telephones.

An important feature of the VX2200 system that helps to reduce anti-social behaviour is the ability to monitor events that are happening within the building or property in real time, to keep track of calls and access within the building. Events can be filtered to find specific incidents that have occurred within the property and can be viewed on any device such as a tablet, mobile phone, laptop and PC. Additionally, email alerts can be setup when important events take place during certain times or days. For example, an alert can be set to send an email should a door or gate be opened excessively during the night or when access is not permitted.

SBD has recently updated its legalisation and there now exists a Secured by Design National Building Approval that provides installers, contractors, developers and house builders with a more efficient and simplified route to compliance.

New SBD guidelines state that any residential or commercial developments that provide over 25 dwellings must capture and record colour images of those who use the property’s door entry system. Videx’s market leading memory videophone offers this feature and more. Critically, on board memory can store up to 100 pictures and it provides the capability of recording images onto an SD Card.

Videx offers assistance and support to all SBD door entry and access control projects, especially larger scale projects where installation can be complex. Videx can be involved from the planning and design stages right through to post installation support.

If you would like to discuss how we can assist you on your current or future development projects to meet door entry and access control Secured

by Design standards, please visit: www.videxuk.com or email projects@videxuk.com

Security & Access Control

21

Washroom

#10 TIPS TO GIVE CUSTOMERS A USEABLE, ACCESSIBLE TOILET The potential risk of flushing £0000s down the toilet can now be avoided for venues wanting to open their doors to disabled customers.

Closomat, the country’s leading supplier and installer of Changing Places assisted accessible toilets, has produced a quick reference checklist to help all involved in the design and provision of the facilities get it right. The guide is available for free download from the company’s website www.closomat.co.uk, via the resources/ away from home tabs.

“Working as closely with those that need Changing Places toilets as we do, we get to hear about the spectrum of problems they encounter, even though a venue has tried to open its doors to them,” explains Kelvin Grimes, Closomat away from home project manager. “It can be 22

Washroom

something as simple as the toilet is not signed, so they can’t even find it. It can be something as fundamental as insufficient ceiling height to use the hoist to lift their loved one from a wheelchair, or the hoist not reaching crucial fixtures such as the WC! “Big or small, the issues are enough to prevent those that need Changing Places being able to use the facilities that are available. That means the venue has wasted the capital investment. Hopefully our guide will help get it right going forward, so the venues benefit from their investment, and users benefit from having a toilet they CAN use.”

Changing Places toilets are an additional provision over and above conventional wheelchairaccessible toilets. Whilst currently a ‘desirable’ option,

there may soon be legislative changes making their provision compulsory(1). Changing Places provide more space and equipment, to enable people who need help to deal with their intimate hygiene when away from home to do so in an appropriate environment (2). Closomat was the original sponsor of the campaign for Changing Places when it began over a decade ago, and is today the recognised #1 for their supply, install, commissioning and subsequent service & maintenance of the equipment it supplies; its website is the ‘go to’ resource for support information, featuring typical layouts, ‘fly through’ video, CAD blocks, NBS specification clauses, and useful guidance including the ‘top tips’, case studies, and white papers. www.closomat.co.uk

Building & Facilities Management – September 2019

** BOOK NOW FOR DISCOUNTED RATE + ADDITIONAL BENEFITS** The first in a series of regional Public Sector FM Events will kick off at the Ricoh Arena in Coventry on the 12 November 2019. We have chosen this venue because of its central location, ease of access and experience in hosting everything from smaller roadshows to international trade events.

If your company is involved in the following areas, this event presents a fantastic opportunity to reach a captive audience of Facilities Managers from the Public Sector - Building & Refurbishment, CAFM, Catering & Vending, Cleaning & Hygiene, Energy Management, Fire & Hazard Protection, Health & Safety, HVAC, Intelligent Buildings/BMS, Lighting, Security & Access Control, Sustainability, Waste Management & Recycling.

WHY EXHIBIT • The best way to meet top quality Facilities Managers from within Government, Local Authorities, NHS, Schools & Universities, MOD and Housing Associations in a relaxed and intimate environment • Highly targeted & cost-effective – cheaper than many journals will charge for a full page of advertising • Free lunch, tea and coffee

• Full delegate list, including no-shows (in accord with GDPR regulations) • Full page advertisement/advertorial in our event guide given to all visitors • Full page advertisement within Building & Facilities Management magazine • Your details on our website page for this event

VISITOR INFORMATION We are expecting 100-200 FM professionals from all areas of the Public Sector, most of whom will be responsible for multiple sites. Current pre-registered visitors include FM professionals from the following organisations: University of Oxford, Trinity College Bristol, HMRC, Platform Housing Group, Oxleas NHS Foundation Trust, Greater Manchester Mental Health NHS Foundation Trust, University of Bolton, Merthyr Tydfil County Borough Council, Dorset Police, University of Surrey, Milton Keynes Council, Bracknell Forest Council, Huntingdonshire District Council, DSTL, Georoge Eliot Hospital, Coventry & Warwickshire Partnership NHS Trust, Walsall Healthcare NHS Trust, Thames Valley Police, West Midland Reserve Forces, Halton Borough Council, Futures Housing Group.

STAND DETAILS • • • •

All stands are 3m wide x 2m deep. Floor space only - no shell scheme. If larger stand required please check.

Exhibitors to supply own stands (roller banners/pop up stands etc).

Table and two chairs supplied.

For more information or to register Electric supply limited - check for details

STAND COST 3m x 2m Stand - Space only --- £750.00 + VAT - EARLY BIRD RATE

your interest, please contact James Scrivens james@abbeypublishing.co.uk

Washroom

WhiffAway at Holiday Park & Resort Innovation WhiffAway Group – world leaders in waterless urinal technology – will be exhibiting at Holiday Park & Resort Innovation, at NEC Birmingham from 6th to 7th November 2019. The event runs alongside Leisure, Hospitality and Tourism World, and Family Attraction Expo.

WhiffAway’s fully recyclable Waterless Urinal System removes the need for customers to change urinal fixtures to go waterless and results in significant savings in energy and water consumption – and money – as well as eliminating urinal odours.

“WhiffAway has been incredibly successful in transforming major resort sites such as Drayton Manor, Paultons Park and Chessington Park as well as other holiday resort sites across the UK. “We can deliver tangible benefits for the leisure, hospitality and resort industry, and there is so much more to WhiffAway than you might think,” said CEO James McLean. “Alongside the obvious

24

Washroom

benefits of odour elimination and significant water, energy and cash saving, our fully-recyclable solutions also eliminate flooding, improve hygiene and use no harmful chemicals.

“Supporting our world-class products, we provide a fully serviced solution for our customers which includes regular service visits – guaranteeing peace of mind.”

WhiffAway Group’s technologies and products enhance the washroom experience for hundreds of thousands of people every day, and it has taken this a stage further with the recent launch of a new and exciting personal care product range – AVELENA Clean & Care.

“Avelena has been created to clean and care for your hair and body all in one go,” said

WhiffAway head of finance and marketing Georgina McLean.

“The washroom space is one where expectations have become higher and the washroom experience can make or break a business. Our unique alcohol-free ‘Clean & Care’ Avelena range has been created to combine luxurious products which include sanitising properties, for use on hair and skin. The easy-to-use Avelena range is idea for any washroom environment, and particularly suitable in high-traffic and transportation locations.”

Beyond waterless urinals, WhiffAway is also at the forefront of biological solutions and waste to energy systems.

In addition, working with a consortium of specialist partners, WhiffAway Group has developed a market leading IoT solution for washrooms, enabling facilities management companies to better deploy resources and increase operational performance.

“We are looking forward to showing our range of washroom solutions at the Holiday Park & Resort Innovation event in November, said WhiffAway Group CEO James McLean.”

Building & Facilities Management – September 2019

Our Technology. Your Comfort.

We develop technology and solutions which improve the environments in which we live and work.

01384 489250

www.reznor.eu

reznorsales@nortek.com

ReznorÂŽ is a registered trademark of Nortek Global HVAC, LLC

Fire & Hazard Protection

Plextek and CNIguard develop new IoT system to prevent manhole cover explosions and fires on city streets First city-wide Sentir monitoring system installed in New York with Con Edison UK engineering and design consultancy, Plextek has been working with US-based CNIguard to develop a new IoT-based system to prevent manhole explosions, primarily caused by bad weather and flooding interacting with aging underground power infrastructures. For example, a mixture of melting snow and road salt can wash into manholes, leading to the electricity cables arcing.

In America’s biggest cities, hundreds of service manholes catch fire or explode every year, with the consequences ranging from serious injury to actual fatalities. In the UK, more than 50 incidents a year have been reported according to the UK Health and Safety Executive.

CNIguard’s new Sentir system – the first innovation of its type – is currently being deployed in New York by energy supplier Con Edison and being trialled by others, delivering successful results. It works by monitoring

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Fire & Hazard Protection

gas, stray voltages, arcing, salinity, temperature and humidity with embedded IoT sensors underground and transmitting these signals to a dashboard on a smart phone, laptop or other device by radio, cellular, PSTN, fibre optic or satellite links. The system uses powerful cloudbased analytics to identify and predict conditions that may result in an incident so that preventative actions can be taken to avoid a potential disaster.

The Sentir system also helps to secure underground boxes, chambers, vaults, cabinets, kiosks and bunkers from intrusion, theft and vandalism with the help of visual and infra-red cameras, while providing flood warnings and other safety, environmental and quality monitoring.

“Plextek’s expertise in communication and sensor systems allowed us to accelerate our development and rapidly deploy Sentir into the market,” said Dr. Edward Klinger, CEO

of CNIguard. “Their work has enabled Sentir to include several different variations of environmental sensor with cellular capability powered by a reliable long-life battery or harvested power from underground cables themselves.”

“Up until this technology was developed, these issues have been approached by utility companies and networks in a reactionary way, so little has been done to predict or prevent conditions which could cause explosions or stray voltage events,” added Klinger. “On top of this, global urban populations are set to rise, putting increased pressure on networks and this combined with environmental and climate factors will make these incidents even more common.”

Following the successful launch with Con Edison in New York, CNIguard is looking to work with other energy suppliers in the UK and around the world, helping to increase the safety of city street infrastructures and networks.

Building & Facilities Management – September 2019

Fire & Hazard Protection

Bull Products chosen to protect prestigious Old Admiralty building Bull Products, a manufacturer of life-saving fire protection equipment, has supplied more than 300 of its Cygnus wireless alarm systems to the world famous, Grade II listed, Old Admiralty Building that is being transformed into the new home for the Department for Education.

The Old Admiralty building has housed some of the country’s most famous historical figures, and was most recently occupied by the Foreign and Commonwealth Office. It will now be the office space for 1,120 employees of the Department for Education.

Contractor, Willmott Dixon, is transforming 23,000m² of the building into a new working environment, including the upgrade of building services to introduce new mechanical ventilation and environmental www.twitter.com/BFM_Magazine

controls, offering long-term office space for government officials.

Mike Hart, chief operating officer at Willmott Dixon Interiors, says, “We are proud to be tasked with such an important development. It will be delivered by an experienced team familiar with the security, logistical and technical challenges of working on high-profile London projects.”

Over 300 Cygnus units and several control panels have been installed onsite to protect the whole building during the construction phase. Being a Grade II listed building, great care has been taken to ensure the building is safe and secure during the refurbishment process.

Bradley Markham, director at Bull Products, adds: “This highprofile project required an alarm system that could work effectively

across a vast construction site to provide maximum safety and protection to workers, during and out of working hours. Our wireless fire alarm system is the ideal solution as it can connect up to 480 individual units in 15 different zones.”

This year, the Cygnus alarm system has been protecting some of London’s most prestigious and exciting developments, including No.1 Palace Street, 22 Bishopsgate, The Wardian and Newfoundland Quay.

The system’s flexibility and long-distance connection makes this temporary alarm ideal for protecting large construction projects from their start date right through to completion. For more information, please visit www.bullproducts.co.uk or email enquiries@bullproducts.co.uk Fire & Hazard Protection

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Fire & Hazard Protection

Compliant and wire-free fire safety Andy Collinson, Chief Executive Officer at Geofire, looks at the importance of fire safety within facilities management, and how wire-free fire door holding devices provide a cost effective solution to help keep buildings compliant.

Fire safety is a major concern for all building owners and managers, as inefficient precautions to protect the occupants of a building could lead to imprisonment and unlimited fines.

(Fire Safety) Order 2005, the role of ‘competent person’ often falls to the facilities manager who carries out a lot of tasks relating to fire safety such as fire risk assessments and fire door checks.

Due to the Regulatory Reform

Reasons fire doors are held open Security The security of a building and its contents is often improved by internal doors being held open allowing better visibility for CCTV and security personnel to prevent theft and vandalism.

Health and safety Health and safety of all visitors and staff is of utmost importance for management yet air quality is often overlooked. In older buildings, walls may be damp with condensation causing a health hazard. Good ventilation and air flow can prevent mould from building. Warmer weather also presents a requirement to hold fire doors open to decrease the heat and humidity in a room.

Accessibility As part of the Equality Act 2010 buildings must be accessible, with corridors clear of obstructions to allow people with disabilities to navigate through the building.

Lighting is also important for the safety of visitors and staff who have a visual impairment, reducing the risk of falls and accidents on steps and uneven ground.

Cumbersome fire doors can be heavy and dangerous for frail, disabled, young and older people as they move around the building. Holding open fire doors in a care establishment such as a hospital and nursing home also makes it easier to move 28

Fire & Hazard Protection

Building & Facilities Management – September 2019

Fire & Hazard Protection

patients, trolleys and equipment.

Maintenance Holding fire doors in the open position reduces the damage to expensive fire doors in high traffic areas. When fire doors are damaged, they become less effective in the event of a fire and could be deemed completely obsolete by the fire safety authorities, which could lead to huge fines.

Kick the wedge Despite the many legitimate reasons for holding a fire door open in any type of building, using wedges or props to fulfil this role leaves the building and its occupants in danger. A fire door must be closed to stop the spread of fire and smoke, compartmentalising the danger zone so evacuation can be safe.

Installing electromagnetic fire door devices which automatically close in the event of a fire means you have the benefit of open doors but the peace of mind that your building and its occupants are protected.

The wire-free solution

Agrippa fire door sound activated technology The Agrippa fire door devices will automatically close the door on hearing the sound of the fire alarm. The technology within the devices learns the specific sound of the alarm in each building, so reduces the risk of false activations.

What’s great about the Agrippa range is that they can be installed by anyone as they are wire-free, there is no specialist training needed. The holders can be installed in around 5-10 minutes with an easy to use drill template.

The Agrippa fire door devices can also be programmed to close the fire doors at a designated time allowing you to save energy consumption and therefore saving budget.

wire-free fire door devices. They are controlled by radio technology that is directly linked to the fire alarm control panel. This direct connection means that the risk of false activation is eliminated, making it ideal for large and noisy environments such as hotels, airports and football stadiums.

Installing fire door devices is a simple way to ensure compliance and keeps a building and its occupant’s safe in the event of a fire.

For more information on these wire-free fire door systems, please go to www.geofire. co.uk and contact a distributor or installer listed on the website.

Salamander radiocontrolled fire door system The highest level of fire safety (critical actuation or category A) can be achieved through our Salamander

A wireless system is the ideal solution for existing buildings as it eliminates the need to run cables to each device; ensuring minimal disruption to existing decor. The challenges of hardwiring fire door systems into an existing building include high costs (electricians to wire through walls and any redecoration required) and disturbing the fabric of the building which may be listed or have architectural value. At Geofire there are two wire-free solutions, the Agrippa sound activated devices and for more high risk, large and noisy areas, the Salamander fire door system. www.twitter.com/BFM_Magazine

Fire & Hazard Protection

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• Kitchen deep clean

Contact us for a free quote:

• Planned kitchen maintenance

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• Duct and ventilation cleaning • Repairs and emergencies • Kitchen equipment supply • Specialist cleaning • Fog sanitisation B  S EN ISO 9001: 2015 - Quality management system BS EN ISO 14001: 2015 - Environmental management system OHSAS 18001: 2007 - Occupational health and safety management system

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Contact us to request a FREE advisory visit from one of our expert engineers.

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