SEPTEMBER 2021 www.bfmmagazine.co.uk building & facilities facilities management management
CLEANING & HYGIENE | HVAC | SUSTAINAB ILITY
Taking no chances with winter readiness
INSIDE:
see pages 18-19
Introducing EMMA - a Cloud based service for Managing your Energy
see page 10
IS YOUR FLAT ROOF ESTATE...
AN ASSET OR A LIABILITY? The Government’s response to the Naylor Review acknowledged the importance of the collection of data to support strategic estate planning and stated:
reducing backlog maintenance not only provides a safer and higher quality estate but reduces running costs in the longer term.
A roof is a significant ‘out-of-sight’ asset and when its condition is unknown, often issues can develop over time. Easily accessible data is a crucial element in managing any estate. Without reliable data, any long-term strategic approach is unattainable and the management of the estate budget is rendered a purely reactive one.
BOOK YOUR FREE ROOF CONDITION SURVEY TODAY
Langley provides a long-term approach by creating a full asset management plan for your flat roof estate by carrying out a comprehensive roof condition survey. The data gathered then supports preventative planning and cost-effective budget management, this is achieved by minimising the risk of sudden unexpected remedial expenditure.
If work is required immediately, we are a trusted single-source of responsibility and handle every aspect of your project, from initial consultations and design, right through to final installation, after sales care and maintenance - for peace of mind. We provide systems that are durable, guaranteed, safe and fully compliant with Building Regulations.
W: www.langley.co.uk E: enquiries@langley.co.uk T: 01327 704778
SUITABLE FOR ALL SECTORS DOWNLOAD THE WHITE PAPER HERE
HOW TO ENSURE A ROBUST AND SAFE FLAT ROOF SYSTEM SPECIFICATION The White Paper, supported by Zurich, covers: Regulations, Broof(t4) classification, fire performance materials, the risk of non-compliance and specifying the correct system.
On the cover: Taking no chances with winter readiness see pages 18-19
September 2021
BFM Team
Contents
Business Development Director
James Scrivens james@abbeypublishing.co.uk Production
News
4
Special Feature
10
Sustainability
12
HVAC
16
Cleaning & Hygiene
20
Recycling & Waste Management
24
Sarah Daviner sarah@abbeypublishing.co.uk Account Manager
Katie Brehm accounts@abbeypublishing.co.uk
BFM is published digitally 10 times a year b y Abbey Publishing Ltd. To receive a copy free of charge, contact our offices. Tel: 01933 316931 Email: bfm@abbeypublishing.co.uk www.bfmmagazine.co.uk www.abbeypublishing.co.uk www.twitter.com/ BFM_Magazine
Subscriptions are available via www.bfmmagazine.co.uk/subscribe No part of this publication may be reproduced by any means without prior permission from the publishers. The publishers do not accept any responsibility for, or necessarily agree with, any views expressed in articles, letters or supplied advertisements. Some manufacturers and suppliers have made a contribution toward the cost of reproducing some photographs in this magazine.
All contents © Abbey Publishing Ltd 2017 ISSN: 1470-5281
Building & Facilities Management – September 2021
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Introducing EMMA – a Cloud based service for Managing your Energy What is EMMA? EMMA is a Smart software service and stands for Energy Management, Monitoring and Analytics. It is hosted by Proficloud.io
What are Smart Services and who can benefit? Let’s take one step back and start at the beginning. Phoenix Contact Smart Business GmbH is the competence centre for industrial Software-as-a-Servicesolutions and cloud services, so-called Smart Services. At its core is the industrial IIoT platform Proficloud.io - a platform with the highest security standards available.
infrastructure and e-mobility – added value perfectly integrated into industrial automation applications.
Proficloud.io in a Nutshell Proficloud.io provides a plug-and-play IIoT platform for small and medium sized companies with no or limited IT-resources and infrastructure to easily run Smart Services.
What benefits does it bring? • Take back control of operations and maintenance • Reduce downtimes • Increase availability
• Rely on data-driven decisions • Get full transparency on real-time data for status, monitoring • Set up basis for predictive analytics So that’s Smart Services, but what does EMMA bring to the table? The EMMA Smart Service enables remote data access of energy and power data using the IoT-enabled measuring devices of Phoenix Contact in order to monitor, analyse and evaluate this data with
Smart Services in a Nutshell Smart Services are easy to run and highly available software services, that empower small and medium sized companies, to take full advantage of digitisation, in order to manage maintenance and operations processes, as efficiently as possible in the fields of: (renewable) energies,
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Building & Facilities Management – September 2021
News the help of diverse visualization options. The benefits of this are: • Save time and improve workflows through remote monitoring and easy-to-understand dashboards that visualize your energy and power data • Make quicker decisions: Benefit from tailored visualization options for energy and power data analysis and evaluation • Enable to work safely from remote: View energy data from anywhere at anytime For more information about EMMA visit https://phoe.co/emma-uk
Bringing your places to life
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We offer
the full package or a tailored selection of services that suit your business.
A stand out company who excel in facilities management Derwent fm offer an holistic and completely flexible approach to facilities management: one that delivers outstanding service and professional expertise in all areas. We have all your needs covered, no matter what service you require, and keep all project costings transparent throughout. Our experience and portfolio allow us to really understand the needs of our clients, provide expert advice and deliver a professional service with consistent results.
Speak to us today to find out more. 0113 531 1000
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enquiries@derwentfm.com
www.derwentfm.com
News
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News
Barnsley’s future vision is water-tight, with the help of StructureCare! Structural maintenance, car park surfaces and flat roof specialist, StructureCare has successfully overcome the elements and challenges of installing MMA deck coatings in cold weather conditions in Barnsley. Due to lockdown restrictions, the project was pushed into the colder months. Top deck coatings consisting of a total of 2,514 m2 and internal deck coatings consisting of 15,089m2 were installed during the period July 2020 to May 2021 at The Glass Works - Barnsley Council’s flagship retail, leisure and community development that is transforming Barnsley town centre. Barnsley is a large traditional market and college town in South Yorkshire, England. StructureCare was appointed as a specialist sub-contractor by Henry Boot Construction to install specialist deck coatings and movement joints throughout the new multistorey car park, which has space for over 500 vehicles. The selected system is locallyreinforced incorporating a fleece to accommodate the dynamic movement and cracking in higher risk areas leading to a completely durable solution. StructureCare also installed specially-designed stainless steel ACO drainage as an integral part of the deck waterproofing system. Mat Clarke, Contracts Manager, Henry Boot Construction explained that the car park deck coatings installation was pushed into the colder months, partly because of Covid-19 restrictions, so there was a change of specification on the lower decks of The Glass Works car park from a system incorporating PU technology to an alternative 6
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market leading MMA based product. The methyl methacrylate (MMAs) were used because they have lower working temperatures than polyurethane (PU) systems. MMAs are attractive because of their high tensile strength, and they also have excellent impact and peel strength. Other attractions are variable cure times and high toughness, along with good flexibility at low temperatures and minimal bond shrinkage. “The quality of work was very good”, commented Mr Clarke. “The site team and managers were conscientious and receptive to our requirements”. He said he would definitely use StructureCare for similar projects in the future. Henry Boot Construction is the principal contractor for The Glass Works. This development is creating a vibrant town centre with a modern retail and leisure offering, whilst preserving
Barnsley’s traditions and history. Phase one is now complete and included new shops, Barnsley Markets, Market Kitchen, and Library @ the Lightbox. The second phase is expected to be completed in September 2021 and will include the development of 100,00 sq ft of retail space; 25,000 sq ft of food and drink units; and 90,000 sq ft of leisure facilities, including a state-of-the-art 13-screen Cineworld and a Superbowl UK bowling complex. The works were completed to everyone’s satisfaction as Clayton Davis, Project Manager at StructureCare explained, “I am delighted with the end result. The deck coatings look fantastic. The Henry Boot team was a pleasure to work with throughout the project”. Visit the new StructureCare website at www. structurecare.com.
Building & Facilities Management – September 2021
News
Join the PSSA today! The Public Sector Sustainability Association (PSSA) provides a professional association and network for all those working in the Public Sector who have a common interest in sustainability. The aim of the association is to bring together a wide group of people working across all areas of the Public Sector – to help educate, train, support and connect as we work towards a more sustainable future. Benefits of membership • Access to up to date info on all issues of sustainability affecting the public sector including the latest news, case studies, legislation, policy and reports • Reminders and invitation to trade events, exhibitions, conferences and seminars involving sustainability • Networking opportunities • Discounted training and education courses • Access to a PSSA Members-Only online forum to discuss issues, problem solve and connect (Launch date TBC) For more information on becoming a member of the PSSA, please visit www.pssa.info.
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Bureau Veritas urges business to ‘go full circle’ this recycling week Leading sustainability authority, Bureau Veritas, is urging firms to use this year’s Recycle Week as a stark reminder that adopting a circular economy business model is key if the UK is to realise a zero carbon future. Recycle Week 2021, which is led by sustainability charity, WRAP, is focussing on ‘stepping it up’ against climate change, encouraging individuals and businesses to unite towards the common goal of reducing their carbon footprint. WRAP estimates that from 2018 to 2025, recycling has meant up to 5.1 million tonnes of CO2e will be avoided, benefiting the environment directly and supporting the UK’s overall carbon budget targets.1 According to WRAP, 73% of people last year said they are prepared to make lifestyle compromises to benefit the environment, with 93% agreeing that everyone has a responsibility to help clean up the environment.2 According to Bureau Veritas, it’s time to now turn thoughts and ideas into plans and commitment.
David Murray, Business Unit Manager for Sustainability at Bureau Veritas, said: “The climate crisis has really come to the fore in 2021 as the UK government aims to not only ‘build back better’ but build back greener following the coronavirus pandemic. And, with COP26 being hosted in the UK this year too, the focus on sustainability has never been greater. That’s why this Recycle Week, it’s vital for businesses to focus on changes they can make in their day-to-day operations, that help towards the target to become net zero. “Adopting a circular economy business model requires a holistic approach, which considers emissions across the entire supply chain – from product development and procurement to disposal. We have seen businesses in various sectors placing a greater emphasis on recycling their waste, as well as innovating their product design to utilise recycled materials – most recently, Siemens Gamesa launched the first recyclable wind turbine blade.3”
The shift to a more sustainable business is also driven by an increasingly ecosavvy public, with a large proportion of consumers now choosing firms who demonstrate an ethical corporate conscience, when it comes to buying decisions. David continues: “Overhauling a business strategy to factor in, and more importantly prioritise, sustainability may seem a complex task. However, the business benefits in terms of efficiencies, reducing cost, and meeting inevitable future legislations are significant. For businesses that aren’t sure where to start, Bureau Veritas offers Circular+ - a suite of sustainability auditing and certification services to help companies develop a powerful approach to the circular economy.” Bureau Veritas’ Circular+ service provides organisations with a practical framework to rethink their processes stepby-step. Circular+ includes a range of advisory, training, independent verification and certification products to enable businesses to tackle both individual processes and entire business models. The ISO 14001:2015 standard for environmental management systems is central to Circular+; it encourages a lifecycle view of products and services and provides a framework for addressing impacts. To find out more about Bureau Veritas’ Circular Economy offering, click here. To find out more about Bureau Veritas, call 0345 600 1828 or visit the website.
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Building & Facilities Management – September 2021
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Smart solutions for green spaces and empty homes brings community improvements in South London Two pilot projects commencing in South London will use smart IoT technology to review usage of local green spaces in Sutton, while ensuring safety and security for a building set to be demolished in Kingston. North, the UK’s leading IoT service and solutions provider, is delivering the project for South London Partnerships, and has teamed up with Daizy for software development support. The Innovate UK funded pilots are collectively worth more than £160k and will see sensors installed in access points to parks and recreational grounds across Sutton, in addition to an old residential building on Cambridge Road Estate. Seven parks will be monitored as part of the project in Sutton including Manor Park, Cheam Park and Carshalton Park. Sensors are being installed around the parks to review whether the local community are getting best use out of their local green space, if investment is needed and if the pandemic has shifted trends in local park usage. North is working in close consultation with Sutton Council to review footfall data from 30 key points of interest around the parks, including entrance points and access to playgrounds within the park, giving insight
into whether the green spaces meet the needs of local people. In Kingston, work is taking place within the old residential building to prepare for demolition, and it is essential that the building remains empty to ensure health and safety standards are met. The sensors will be installed throughout the 130 previous residential properties and will notify central systems of movement within the building. The sensors will help combat any antisocial behaviour and support with security of the vacant building. The pilot projects are just two examples of how IoT technology can be used to improve local communities, with smart data used to track trends in the area, meet the needs of the community, and ensure the safety of residents. Mark Lowe, Business Development Director at North, said: “The pilot projects in South London demonstrate two excellent examples of how smart IoT technology can be used to transform our communities. Used in two different areas for varying purposes, they will both use data to improve the local community – one to ensure safety and combat antisocial behaviour and
the other to improve local green spaces for those living nearby. “We are thrilled to be working with each of the local councils, South London Partnerships, and Daizy to deliver innovative IoT solutions that enhance the local area.” Councillor Manuel Abellan, Chair of the Environment & Sustainable Transport Committee at Sutton Council, said: “Sutton’s parks have benefitted so many residents during these difficult times and continue to do so. This is why I’m excited for us to be trialling this technology to make the parks and facilities as clean and safe as they can be. “By using this technology it will help us to find out the true number of visitors using our parks and will enable us to act accordingly, continuing our commitment to and vision of being a green borough.”
New Workplace & Facilities Framework Find out more
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Special Feature
How Your Business can Break into Public Sector Work By entering the world of bidding for public sector tenders, you’re giving your business the opportunity to reap the benefits of long-term stability, new revenue streams, corporate growth, expansion, and so much more. Here, we explain why you should consider tendering for public contracts, how to write a compelling bid, and some of our top tips for winning your dream contract. What are the benefits of winning public sector tenders? Although public sector tenders have long been a favourite for larger businesses, the government has recently taken steps to ensure that more SMEs can access and win these valuable contracts, with the UK government promising £88 billion to be spent through SMEs this year. The benefits of diversifying your customer base through public sector contracts are plentiful, and here’s why. 1. Securing a pipeline of work Since Covid-19, the private sector has experienced a marked decline in the number of private sector contracts available. If businesses are to continue to grow after this impact, then they need to identify new sources of stable income. By bidding and winning public sector contracts, SMEs can guarantee themselves a secure pipeline of work from reliable organisations, ensuring longevity and ultimately, economic recovery. Although the private sector can produce lucrative projects, there is no guarantee the work will always be there. 2. Favourable payment terms Since 2019, the UK government had guaranteed that their suppliers be paid 100% of what they’re owed within 30 days. By ensuring prompt payment, it helps to support the supplier’s cashflow, business performance, and productivity. No late payments! 10
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3. Gain experience and grow your business By winning contracts to supply goods or services to a public body, your business can increase your revenues, cement your reputation as a supplier, and attract and retain great staff. The guaranteed revenue that the public sector provides gives your business the breathing room it needs to support longevity and operational growth. How to write a winning bid Writing compelling and winning quality responses to tenders is vital to your tender process. After all, the whole aim of getting involved with public sector tenders is to win them! Before you start, make sure: 1. You know your deadlines Time management/bad timing can be a huge problem for bid writers. Before you get started, make sure you double check your deadline and read the tender timetable so you can start planning effectively. 2. Assess and digest Before you leap into the application process, take the time to digest the details of the project and what it entails, making sure that your company is truly the best fit. Even if you decide not to go with the project, eventually it will save you time and money instead of applying for a project you weren’t suitable for. 3. Do your research It’s vital that whoever is writing the bid to research the buyer and understand
what the company usually looks for, what they value, and how they can best procure the required service. It’s also important for the bid writer to research the competition to spot weaknesses, working them into your strengths to give you the competitive advantage. 4. Think ABC, ‘Accurate, Brief and Concise’ Time and time again, too many bids are written with generic ‘fluff’ instead of the specifics about how you’re going to procure the required service, and why you’re the best fit. Buyers don’t want to read paragraphs full of well written prose, they want numbers and hard facts. When you’re writing a bid, get straight to the point and tell them exactly how you’re going to deliver the project. However, make sure you achieve a balance. Don’t fill your bid with industry jargon the buyer won’t understand, make your content accessible and easy to understand. 5. Proofread, proofread, proofread Even if you’ve written a great bid, silly spelling mistakes and bad grammar won’t come off well to the buyer; it implies carelessness and a lack of attention to detail. Before you submit your bid, make sure you’ve proofread it more than once. Our top tips on how to win public sector tenders • Introduce yourself There has never been a better time for SMEs to get involved
Building & Facilities Management – September 2021
Special Feature HLA Services, Sunderland
in tendering for public sector work, and the government is just dying to fulfil their needs through SMEs. If you’re considering tendering for a particular project, take the time to introduce yourself and your organisation to the buyer as early as you can so that they can get familiar with what you do and what you have to offer. Following this, conduct some market research to find out who your potential competitors are, and how you can play their weaknesses against your strengths. • Start small, then go big If you want to build up your public sector portfolio gradually, starting on the smaller side can be a good way to go. For lower value contracts, the government does not require a Pre-Qualification Questionnaire (PQQ). This simplifies the application process, which works in an SME’s favour as they may not have the resource available www.twitter.com/BFM_Magazine
HLA Services, facilities management and maintenance business based in Sunderland, won several contracts with their local universities and police force with OPPORTUNI. Neil Henry, Director and Co-Founder of HLA Services said: “We found the options opened up to us by OPPORTUNI much more in-depth and relevant than any of the other search engines that were out there.The government and local authority contracts we have won through OPPORTUNI have given us stability within the company for long term planning.
that larger businesses have. By beginning with smaller contracts, it also gives you time to build on your experience so that you’ll have a better chance of winning larger contracts in the future. • Be picky When it comes to bidding for tenders, it’s key to pick and choose the best projects that mirror your long-term strategy. For every bid/nobid decision that arises, think critically about whether or not the project in question can help you to achieve your longterm business goals, taking these factors into careful
consideration before making your ultimate decision. • Ask for feedback You’re not going to win every tender you bid on, but that’s okay! If you do miss out, ask the supplier what you might have done differently so you can learn from the process. Another great tip is to keep a record of any contracts you’ve bid on in the past. Not only will this help you with your bid/ no bid decisions, it will also help you see what may have caused you to lose out on the bid and help you to write more successful bids in the future. www.opportuni.co.uk special feature
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Carbon neutral versus carbon negative what is the difference? Carbon dioxide (CO2) emissions are one of the most significant drivers of climate change so there is an urgent need for products and businesses to achieve carbon neutrality. West Fraser has gone significantly further and is now net carbon negative. Negativity is generally unwelcome in any business, with architecture and construction no exception. But preface the term with the word carbon and negativity becomes something to be applauded. As West Fraser’s product range is proving, being net carbon negative is both good for the planet and business. Carbon Dioxide (CO2) is a greenhouse gas produced by almost everything we do and, once it enters the atmosphere, it can take thousands of years to dissipate. At the moment, human activity results in the release of more CO2 than can be re-absorbed by nature. Over 50 billion metric tons of greenhouse gases are now being pumped into the air every year; these emissions are more than 40% higher than in 1990. This overwhelmingly carbon positive status is contributing directly to climate change. Countering the threat of climate change is the biggest challenge humanity has ever faced, with climate experts agreeing that there is an urgent and vital need to cut greenhouse gas emissions drastically. Leading the way, the UK was the world’s first major economy to make a legally binding commitment to bring greenhouse gas emissions to net zero by 2050. Achieving this means changing how we do virtually everything. Being carbon neutral or net zero helps slow the process of climate change as it means 12
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that the amount of CO2e (CO2 equivalent) emitted is equal to the CO2e locked up in a product or process. With growing environmental consciousness, it is increasingly necessary for businesses and investors to show that their activities and investments are taking this course. Achieving carbon neutral status is often seen as the first step towards reaching carbon negativity. There is a big difference between carbon neutrality and carbon negativity. Being carbon negative is an enormous environmental benefit because, rather than being neutral, the process or activity locks up more CO2e than it emits, removing additional carbon dioxide from the atmosphere and countering greenhouse emissions. While this is not easy, it is achievable. The world’s first carbon negative country was Bhutan. It produces 1.5 million tonnes of carbon every year but, thanks to the country’s 72% forest coverage, more than six million tonnes of carbon is absorbed. Attaining net carbon negativity, as West Fraser’s
product range has done, is a significant step, demonstrating the company’s determination to be a market leader in sustainable, climate friendly products. As wood is the main component of West Fraser’s products, carbon is sequestered and locked up for the board’s lifetime. Particleboard products have the added advantage of containing 70-80% post consumer recycled wood; this is also used in OSB. As a result, the company’s four European sites and three product ranges sequester a total of 1.18 million tonnes of CO2e per year, equivalent to the CO2 from 200,265 homes’ electricity. West Fraser’s net carbon negative status benefits specifiers and users of the company’s engineered wood panel products. When used in construction, these products can help tip a project’s carbon count in the right direction, assisting companies to meet net zero targets, which is good for reputation, compliance and the planet. For further information, call 01786 812 921 or visit https://uk.westfraser.com/
Building & Facilities Management – September 2021
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Sustainability
New sensor technology to enable scalable smart building solutions Pressac is to launch new sensor technology which will give customers more choice and flexibility when building large-scale IoT solutions. The new technology, which has been developed at the company’s high-tech UK design and manufacturing facility, is designed to be smart, scalable and secure. It enables the monitoring of a range of different parameters in just one device and is not confined to any one wireless protocol or platform, making smart sensing more efficient and interoperable, meaning organisations can get the exact data they need, how they need it. The technology has been designed to enhance Pressac’s existing portfolio of products and introduces new sensing capabilities – Volatile Organic Compounds, particulate (PM 2.5) levels, light and sound.
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Initially, it will be used in two new products being developed by the company – an indoor air quality sensor and a room conditions sensor – but more products will be added through 2022. The technology will also be available to select companies looking to partner with Pressac to create bespoke configurations for highvolume sensing solutions. Pete Burbidge, Pressac’s Managing Director, said: “In a world where creating the right office environment is more important than ever, more and more companies will be turning to smart sensor technology to do this. “We’ve listened to our customers and what we’ve developed here is a highquality platform, giving them the flexibility and scalability they need. “Our aim is to help
companies looking to deliver large-scale IoT deployments to get the building, workplace/ facilities and equipment data they need as effectively and efficiently as possible.” Pressac will be showcasing the new technology at the Smart Buildings Show at ExCel London on October 6th and 7th. The annual event brings together the latest information and technology in the smart buildings industry, and Pressac colleagues will be on hand to give demonstrations of their new products. If you’re unable to make it to the show but would like to know more about Pressac’s technology, you can contact Pressac on 0115 936 5200 or email sales@pressac.com For more information on Pressac’s smart-building sensor technology, visit www.pressac.com
Building & Facilities Management – September 2021
Easy energy management Energy efficiency is truly a key to economic success An energy management system must be easy to implement. Whether complex energy measurements or simple cost centre billing: the EMpro range of multifunctional energy measuring devices and MID-certified energy meters has a product for every application.
For additional information call 01952 681700 or visit phoenixcontact.co.uk/empro
HVAC
BoilerMag Installed at Historical 125 Queen Street Building in Major New Zealand City New Zealand based Warm NZ have installed BoilerMag’s magnetic technology filters at the iconic QBE centre in New Zealand’s most populous city, Auckland. Built upon the historical 125 Queen Street, the QBE Centre is a recognisable and historic landmark within Auckland and was home to the original head office of the Bank of New Zealand. With an eye-catching Category 1 Heritage Listed façade dating back to the 1840s, the centre has recently undergone a state-of-the-art refit making it one of the most sought-after workspaces in the area. With a wealth of experience under its belt and a portfolio boasting big-name projects, such as Auckland Zoo, Warm NZ was tasked to ensure the heating and cooling systems within the centre were up to standard and as efficient as possible as part of the major refurbishments. As with many other projects that the company undertake, Warm NZ installed a BoilerMag XT and ChillerMag to improve the efficiency and longevity of the heating and cooling system. Founded in 1990 as a plumbing gas fitting and heating company, sister company Plumbcraft struggled with buying quality products for central heating systems. Having suffered from poor support from existing suppliers based within New Zealand, it led Plumbcraft to establish its own supply and installation company, Warm NZ. Since its launch in 2012, Warm NZ has fast become one of the country’s leading suppliers and installers of central heating products. Searching globally for the 16
HVAC
highest quality products to offer to the New Zealand market, Warm NZ chose to supply BoilerMag magnetic filters to offer the highest quality system protection to domestic and commercial properties. Sean Stephens from Warm NZ said: “Since finding BoilerMag, we instantly became fans of the filters. With their quality and ease of cleaning, we will always recommend one to be fitted to any heating system. We install them on all our domestic heating systems and have installed the commercial ones like such as those at the QBE Centre and the NZ Defence force sites we maintain as well. We will always put them forward to ensure customers know the impressive benefits, such as boiler longevity and reduction in running costs. We supply BoilerMag technology across New Zealand and would highly recommend them to all homeowners, installers and engineers.” The BoilerMag range uses high-intensity magnets to
offer competitively prices and highly effective protection against black sludge within heating systems. By installing a BoilerMag magnetic filter, a wealth of benefits can be enjoyed, such as longer-lasting boilers, more effective systems and impressive annual cost savings, particularly for large commercial and industrial units. With the heating system at the QBE Centre being relatively old, the management company are currently assessing the benefits to the building with the possibility of rolling out BoilerMag throughout their portfolio of properties within New Zealand. www.boilermag.com
Building & Facilities Management – September 2021
Looking forward to welcoming you back Call for papers Healthcare Estates is a unique event that consists of the prestigious IHEEM Annual Conference, Awards Dinner and the UK’s largest trade exhibition for the sector.
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We are now inviting submissions (and yourselves), to the IHEEM Conference at Healthcare Estates 2021. Deadline for conference submissions: 2 February 2021.
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On The Cover
Taking no chances with winter readiness Whether it’s proactive maintenance of drains or grounds or readying your plan for snow and ice clearance, Brendan Aherne, Winter Services Director at OUTCO explains that now is the time to prepare for winter. Estates management is ultimately all about risk. Wear and tear on assets risks reducing their value. Leaving small problems unresolved risks greater costs down the line that may have a material impact on an organisation’s bottom line. Beyond the risks to the fabric of buildings or car parks, there is of course the human dimension: Hazardous conditions such as slippery surfaces or broken paving onsite risk injury to site users, which in these litigious times carries the heavy risk of legal action, liability claims and even imprisonment for breaches of the Health & Safety at Work Act, which fall under criminal rather than civil law. Perhaps more than any other time in the year, winter is when these multiple overlapping risk factors coincide: On the one hand, extreme weather conditions such as storms, flooding, snowy or icy conditions present direct hazards, while on the other, limited daylight hours or access to sites caused by weather conditions conspire to make it more challenging to resolve issues. As a result, it’s vital to take a comprehensive and early approach to assess and plan for the winter months that encompasses areas such as grounds maintenance, drainage, and - naturally snow and ice clearance.
Grounds maintenance priorities Many organisations significantly reduce grounds maintenance with the onset of winter, for example by reducing 18
On The Cover
the number of site visits after the main growing season ends. However, even when lawns aren’t in need of regular cutting this can be a false economy: some of the most beneficial care is carried out in the coldest months to help lawns grow healthily and free of moss during the summer, and this is true for grounds maintenance as a whole: In any given season, the work you’ve done in the preceding period is often the key to success. A key activity in the approach to winter is leaf clearing, which is generally required between September and December. Beyond the aesthetic considerations, wet leaves on pavements can present a slipping hazard that can present just as much legal risk to site owners as the snows and ice of winter. Leaf collection is also an important way to prevent more costly works further down the line. For example, leaves and debris that build up can
destroy lawns which will require grounds teams to undertake more costly work later to bring these areas back up to standard. Similarly, decaying leaves on lawns or hard standings can also form a substrate that allows weeds to germinate. This then requires more weed control as well as unnecessary and costly chemical treatments during the growing season. Autumn provides a great time to schedule landscaping works such as planting and arboriculture activity. August through to November is also an important period to focus on landscaping activities like hedge trimming. This is not just to keep things tidy but also to ensure safe access around paths and to preserve sight lines for vehicle traffic in car parks and for security cameras. Similarly, another important area to consider is the safety of trees onsite and it’s important to ensure that any wooded areas near buildings or paths have been recently inspected
Building & Facilities Management – September 2021
On The Cover for dead wood that may need removing to ensure safety during winter storms. As with any area of health and safety, acting proactively regarding tree safety and effectively documenting this action is the key to mitigating legal hazards should the worse happen.
Getting ready for the rains One of the defining features of the British climate is rainfall, which is why it’s vital to ensure that drainage systems are working as they should ahead of winter. Again, this is an area where planned maintenance is important to ensure drains can handle the expected conditions. The Met Office has warned that the UK will see an increase in the number of “high impact heavy rainfall” days, with intense and prolonged rainfall seeing a rise in flooding. While drainage systems are not designed for flash flooding, proactive measures such as CCTV drainage surveys and high-pressure water jetting will ensure that they can operate at their optimal level. The needs of sites will vary, but inspections and cleaning of drains should be undertaken at least once a year. A recommendation is that this is done around September time to remove leaves and debris that have been washed into drains and to ensure the drainage system can run at full capacity over winter. Ideally, that process should be repeated in March to cope with build up over winter. As well as camera surveys of drains, inspections should also look for obvious issues on site like ponding in car parks, - an obvious sign that water can’t get away, depressions that could indicate a collapsed drain, or to identify and clear vegetation in drainage gullies that would impact their effectiveness. Obviously, prevention is cheaper than the cure and this is certainly the case with drainage, where expensive excavation and drain repairs can be prevented with effective planned maintenance. Hence, regular planned drain cleansing www.twitter.com/BFM_Magazine
and site surveys can ensure any potential issues can be identified and dealt with before becoming an expensive problem. For example, techniques and methods such as no dig and pipe relining repairs, can ensure that drainage issues can be rectified with minimal disruption and without the need for expensive excavations. In other words, scheduling inspections to help with winter readiness can also help manage costs over the long term. It’s also worth keeping in mind that organisations have a duty of care to maintain drainage and failures to do so - for example in the case of spills on site - could result in fines from the water authority.
Plan properly for snow and ice clearance Clearly, many of winter’s greatest risks come in the form of snow and ice. Over one of the harshest winters of recent years, 2017/18, Hospital Episode Statistics for England recorded over 7,200 people requiring hospital treatment after slipping on snow or ice. These are figures that organisations can’t afford to ignore: Litigation follows hot on the heels of cold weather accidents and ‘slipping on ice’ accidents have the potential for the highest value claims and compensation. Planning for winter should be well under way months in advance. Yet worryingly, many organisations approach winter in a poor state of readiness: Every year, our winter maintenance team receives multiple desperate calls from businesses finding their arrangements for snow and ice clearing falling short – whether its emergency cover needed when a contractor fails to show, or even requests for quotes arriving as the snow starts falling. This ad hoc approach that treats cold conditions as an afterthought can even be seen in otherwise highly professional FM operations. A striking example we encountered was a state-ofthe-art fulfilment centre brought to a halt due to compacted snow
that had turned the loading areas into ice rinks. In that case, leaving the task of clearing ice to poorly trained staff caused a just-in-time supply chain to grind to a halt. Hence, taking a proactive and fully managed approach to winter maintenance is key to business continuity, preventing accidents and mitigating potential liability claims. Whether outsourcing to expert contractors or carrying out work in house, your adverse weather policy should clearly communicate how your organisation will manage/take action in extreme weather situations. Key aspects of any effective plan include: • Use of a recognised health and safety management system (e.g OHSAS18001) to ensure the plan is fit for purpose. • Clearly defined and communicated responsibilities for teams on the ground and within management. • A process for documenting proactive actions, incidents and investigations undertaken with records kept for three years minimum. • Ensuring the plan is based on detailed surveys to identify hazard areas and that action is undertaken according to real time accurate weather data and agreed action triggers for service. • Adequate resourcing with either professional contractors or a dedicated trained inhouse team, sufficient and well-maintained equipment. • Clearly defined KPIs to measure performance against and a process to review the plan and any KPIs on a regular basis (at least bi-annually) Underpinning all of this is a proactive, professional mindset that looks to anticipate and preempt seasonal risks. Estates management is about managing risk but it’s also about priorities and understanding where best to invest the energies of your organisation and when to bring in the right skills to take on the breadth of challenges. For further information visit www.outco.co.uk On The Cover
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Cleaning & Hygiene
P-Wave® launches powerful and scientifically-proven GermErase 24hr P-Wave has launched GermErase 24hr, a powerful, new, scientifically-proven disinfectant that destroys bacteria, viruses, and fungi, including the SARSCoV-2 virus (which causes Covid-19) – killing it in under 30 seconds. “For over a decade, P-Wave has built an enviable reputation as a respected innovator in the air freshening industry,” says P-Wave Sales and Marketing Manager Mark Wintle. “As a direct result of the Coronavirus pandemic, health, hygiene and above all safety is now at the top of everyone’s agenda – and in premises, people need to feel as safe as possible. So, P-Wave has evolved, and our message is now ‘Protect and Refresh’. GermErase 24hr kills the virus which causes Covid-19 in under 30 seconds “At P-Wave, we’re renowned for bringing innovation to the cleaning sector and after noticing a real lack of ‘fit for purpose’ products when it comes to sanitising, especially during a pandemic, we decided to partner with GermErase to offer a range that is unrivalled in the marketplace,” says Mark Wintle. “Many of the widely used sanitising products in the marketplace require several minutes of contact time in order to be fully effective, but GermErase 24hr kills the virus which causes Covid-19 in under 30 seconds, and offers up to 99.999% efficacy against pathogens. It delivers a residual protective effect for 24 hours on surfaces, protects hands between washes 20
Cleaning & Hygiene
and has a lower chemical footprint with 99.3% water. “GermErase 24hr has been approved for use on both skin and surfaces, making it a versatile product for environments such as hospitality, retail, care settings and education. For use on hands, it is dispensed using a foaming pump, which delivers a gentle foam that feels pleasant on the skin, with no odour and no sticky feel. It protects hands from germs between washes and has none of the drying effects
that can be experienced from alcohol gels or sprays.” GermErase 24hr should be used daily on surfaces to keep them clear of pathogens and between hand washes to keep hands germ-free. On surfaces, it can be used in a trigger spray or fogging machine, delivering 24 hour protection against pathogens once dry. P-Wave® will be exhibiting GermErase 24hr at The London Cleaning Show at ExCel from Tuesday 2 to Thursday 4 November, 2021.
Building & Facilities Management - September 2021
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12-13 October 2021 | Manchester Central www.educationestates.com
Shaping a Sustainable Future for Learning Environments
Connecting the Education Community Join your peers from the education community as we return to a live, in-person Education Estates® on 12-13 October 2021. Education Estates® covers areas such as funding, design, construction, management and maintenance of learning establishments across the UK – relevant to both new builds and refurbishments.
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Cleaning & Hygiene
Jangro showcases exciting new launches at The Cleaning Show Independent janitorial and cleaning distributor will be exhibiting at The Cleaning Show, Stand D10 Jangro, the largest network of independent janitorial and cleaning distributors in the UK and Ireland, is delighted to be exhibiting at The Cleaning Show 2021. Taking place from 2nd – 4th November at Excel, London, Jangro is looking forward to welcoming people to its stand (D10) – which is once again set to wow visitors! This year, the stand is set to emphasise Jangro’s green credentials and its commitment to sustainability, from trading responsibly and forming sustainable partnerships, to minimising its impact on the environment. It will also provide the perfect launchpad for Jangro to unveil its brand new product range. There will be lots more to discover at Jangro’s stand. Visitors will be able to try out Jangro’s digital innovations, such
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Cleaning & Hygiene
as its innovative Digital Wall Chart Creator and Virtual Reality Room Experience. Jangro’s award-winning training platform, the Learning Management Solution, will also be showcased. Jangro’s popular complimentary barista service will be on-hand to help visitors refuel and network. Any voluntary contributions received will be donated to MacMillan Cancer Support. Jangro’s national accounts team will also be present and will be ready to offer any help and advice. They’ll be happy to chat about new or existing products, explain the simple transition process when you first choose Jangro, and describe the customer benefits once on board. These include: Health & Safety compliance, the reliability of Jangro’s national service,
centralised fixed pricing, and added value extras such as Jangro’s award-winning training programme ‘Learning Management Solution’ (LMS), Budget Control Software and Product Usage Guides. Joanne Gilliard, CEO at Jangro comments, ‘We are delighted to be exhibiting at one of the industry’s must-attend events. As well as showcasing our developments and unveiling new launches, we are hugely looking forward to seeing everybody in person for the first time since the pandemic broke-out. It’s been a challenging time for the whole sector, so this year, we are not only aiming to inform and engage, but we want to celebrate and thank everyone for their hard work in keeping the country moving. So make sure you pop by to say hello and enjoy a refreshment on us.’ For more information, visit www.jangro.net.
Building & Facilities Management - September 2021
Cleaning & Hygiene
Cleanology charity fundraiser tops £14,000 for The Hygiene Bank Over 100 of the best-known names in cleaning and FM have come together to raise an impressive £7,000 in cash and a further £7,000 in product donations to support The Hygiene Bank charity in tackling hygiene poverty in the UK. Organiser and host of last night’s fundraiser, Dominic Ponniah, CEO of Cleanology, described the support as incredible: “The generosity we’ve seen has been overwhelming, we had to upscale our plans several times to adapt to demand for tickets. It shows that people across industry are willing to collaborate to support action for hygiene poverty, which is a serious issue for many in the UK.” With a fifth of the population living in poverty, many struggle to buy even basics for personal hygiene and cleaning their homes. Figures show that one in three people has had to go without hygiene essentials, with people choosing to forego hygiene products before they are forced to accept donations from a food bank. The event took place at Cleanology’s headquarters in Clapham, where guests mingled over drinks and canapés before the serious business began. A charity auction saw tough bidding over a range of lots all donated by Cleanology clients, including luxury kitchen appliances from Smeg; dinner at trendy London restaurants Bistrotheque and Scalini; a private tour of the Maddox Gallery; a floristry course at McQueens, and a £250 gift card from luxury Italian lingerie company Intimissimi. Raffle prizes included donations from Biscuiteers, Joe & Seph’s Popcorn and Innocent Drinks. But the biggest sale of the night was a pair of signed Ronaldo and Messi football boots, offered by Rahul Moodgal, a trustee at The Hygiene Bank, which sold for a staggering £950. www.twitter.com/BFM_Magazine
Donations from the night will go to The Hygiene Bank charity. Edgar Penollar, CEO of The Hygiene Bank said: “The Hygiene Bank has grown from a simple belief that everyone should be able to access what we need to keep clean. It’s not right that feeling clean should be a luxury or a privilege for anyone in our society, yet many of us are living in poverty and can’t afford the basics. Each of our 150 Hygiene Bank projects encourages the public and businesses to donate indate, unused products via our localised network of drop-off points. Products are collected, sorted, and distributed to organisations such as charities, local authority services, and schools – which then redistribute to their service users experiencing hygiene poverty. “Cleanology’s incredible ongoing support not only raises vital funds for the charity but, by spreading awareness, allows our voice to be heard.” Guests at Cleanology’s first annual fundraiser included Chairman of The Hygiene Bank, Tom Poynter; Bruce Bratley, Founder and CEO of First Mile; Nick Winstone, CEO Bothongo Hygiene Solutions; Simon Henderson, CEO of Darwin Clayton; and Syed Ahemd, Founder and CEO of Savortex. CEO and Founder of waste management firm First Mile, Bruce Bratley, said: “The work of The Hygiene Bank is incredibly important and it is fantastic that Cleanology is backing it. In addition to the health implications of a clean home and good personal hygiene, the mental wellness impact of being clean is massive. We all know how positive we feel after cleaning our homes or how zingy we feel after a shower and good scrub. I think the mental positivity delivered by the Hygiene Bank will grow and grow. First Mile is delighted to be
supporting Cleanlogy’s Hygiene Bank fundraising evening.” Ponniah said: “Our previous fundraisers have involved collections of products for The Hygiene Bank. For example, Cleanology’s own donation of hand sanitiser amounted to over £13,000 in value, while janitorial suppliers donated dozens of their environmentally-friendly paper products, such as hand wipes and toilet roll. The resulting campaign generated a whopping tonne of hygiene products, ranging from hand sanitiser and spray to toilet roll and tissues. “This time we wanted to take things further, and we have shown what can be achieved by working together. We aim to make this an annual event, and continue to spread awareness of hygiene poverty.” Nick Winstone added: “Bothongo Hygiene Solutions is delighted to be donating 1,000 bottles of sanitiser to The Hygiene Bank, in recognition of the fantastic work it is doing to alleviate hygiene poverty. Seeing that it was attending a reception hosted by Cleanology, with whom we have a longstanding association as a Group, we thought it made sense to present the donation with Cleanology at the event.” Other sponsors included Liberty Hygiene, which provided the red carpet; Soap2o, which provided the marquee and lighting, ICE (Industrial Cleaning Equipment), which donated a raffle prize; and janitorial suppliers Castle, Futures and Foremost, which all donated products to be sent local Hygiene Bank projects. Leading technology company, Savortex, donated a state-ofthe-art electric hand dryer to be sent to a school currently being supported by The Hygiene Bank. Visit: https://cleanology. com/services/office/ Cleaning & Hygiene
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Recycling & Waste Management
A positive change the pandemic has highlighted So much has changed to the way in which we work due to the pandemic, causing us to pause and assess how we conduct our operation. We have all adapted to new business models to protect our customers and those who with work us, impacting many areas of our daily life. Now, as pandemic restrictions are eased across the UK, businesses will go through a transition to determine the new working practices which are most suitable and effective for their operation. Although some of the pandemic measures were restrictive to our work, there were some elements which improved our business performances, and it is these aspects we will adopt into our new normal working practices. Two of the major changes business have needed to navigate were around social distancing and managing a reliable supply chain. This has led many businesses towards HIPPO as a provider of their
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Recycling & Waste Management
waste management services, due to the unique model we can offer. Our HIPPOBAGs can be stored on site or with a field operative, ready to be used when the waste is generated. During the pandemic this reduced contact points with third parties either delivering skips or moving
the waste by hand, or a field team carrying waste back to a central site causing further cross over of operatives. The HIPPO proposition also offers a reliable supply chain, unlike other areas of the waste industry where there has been high demand for skips leading to longer lead times and
Building & Facilities Management – September 2021
Recycling & Waste Management higher prices, the HIPPOBAG collection service remains accessible and efficient. We maintain a large stock holding in the UK of HIPPOBAGs which are ready to be delivered to warehouses or operatives with short notice, giving confidence that there is a reliable solution readily available. We also carefully manage our fleet of customised vehicles to optimise routing to provide customers with a reliable service, whilst reducing the environmental impact of each collection. Aside from the benefits in the current climate, using HIPPOBAGs to deal with your irregular waste streams and ad hoc waste events will provide a number of other benefits too. Whilst regular bins are simply too small, large skips can take up too much space, take too long to fill and can be costly, HIPPOBAGs can
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provide the balance you need. Our service need not be fixed such as a regular scheduled waste collection, you can also use us for unexpected waste events whenever you need us. And instead of you needing to have multiple contracts you can benefit from one simple solution with standardised pricing and a standardised service nationwide. Alternatively where access to waste is restricted, or when you want us to clear the waste for you, our Man and Van service (known as ‘Here to Clear’) is the perfect solution. Our branded Transit Tipper vans are double manned with our professional HIPPO employees and can hold up to 14 yards or 1 tonne of waste. This solution can often be ideal for reactive waste requirements too, our Here to
Clear Reactive provides rapid removal of unplanned waste – such as fly-tipping, emergency repair or site clearance. This form of waste can cause a number of issues, but with one nationwide solution and standardised service you can rest assured knowing that the waste will be swiftly and professionally removed. We work with organisations of every size so rest assured that whatever your requirement we can offer a fantastic solution to meet your business needs. Further information can be found on our website www. hippowaste.co.uk/business. If you have any questions or would like any more information on the services HIPPO can offer then please feel free to contact our sales team at enquiries@hippowaste. co.uk or call 02393 871911.
Recycling & Waste Management
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Recycling & Waste Management
Beyond net zero, don’t ‘waste’ the opportunity Recycling company Paper Round calls for the industry to look ‘beyond net zero’ In recent years, the push to deliver ‘net zero’ has grown remarkably. But is it enough? Not according to leading London & South East recycling company Paper Round. They have launched a brand-new campaign, their SustainABLE Pathway, which goes beyond a net zero ambition. A series of ten commitments set out how the company will actively reduce their carbon emissions and help their customers with their own carbon reduction initiatives. The company’s ten commitments include: • Reducing their carbon emissions, being the UK’s first waste company focused on the commercial market, to set Science Based Targets • Committing to be a net zero company by 2030 • Innovating and investing in new technologies, such as using AI in their MRF, to further improve recycling outcomes • Decarbonising their infrastructure by electrifying their fleet and continuing to operate clean energy buildings and equipment And to help their customers reduce their carbon emissions, they will: • Offer enhanced carbon reporting, allowing clients to report on their scope 3 waste emissions, and demonstrate the benefits of avoided carbon emissions • Bring to market a range of lower carbon recycling services and 26
Recycling & Waste Management
circular economy products As the first campaign of its kind in the waste and recycling industry, Paper Round hope that their commitments to carbon reduction will spearhead change in the industry and encourage businesses to adopt circular economy principles. According to a report by Circle Economy, just 8.6% of the global economy is considered circular – that’s less than 10% of the 100 billion tonnes of materials extracted for use are re-used or recycled each year. Each of these materials have their own carbon stories. This brings recycling and the circular economy to centre stage. The waste and recycling industry is unique in that recycling removes the need for energy intensive creation of new materials, thereby reducing the generation of greenhouse gases. These are known as avoided emissions. For example, paper emits carbon if it’s burnt, but avoids over half a tonne of CO2e for each tonne of paper recycled (source: Scottish Carbon Metric).
Companies across the UK have rushed to make net zero statements since the Government declared a climate emergency and set legally binding targets. But that’s the easy part. Actually implementing change and achieving real carbon reductions is where it starts to get interesting. In light of this, Alison Roe, Director of Paper Round comments: ‘The need to reduce carbon emissions has never been greater and recycling is a critical process in limiting global warming to 1.5 degrees. We have now moved from our planning to action phase, for example we have just started to operate London’s first electric RCV dedicated to commercial clients’ collections. We’re actively encouraging our clients to not ‘waste’ the net zero opportunity and take action right away. We are very excited to be on our SustainABLE Pathway to go beyond net zero, to a lower carbon and circular economy future, for our company and our clients.
Building & Facilities Management – September 2021
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Join the PSSA - Launching the Public Sector Sustainability Association The Public Sector Sustainability Association (PSSA) provides a professional association and network for all those working in the Public Sector who have a common interest in sustainability. The aim of the association is to bring together a wide group of people working across all areas of the Public Sector – to help educate, train, support and connect as we work towards a more sustainable future. Never has there been a more pressing need and indeed, requirement for individuals and organisations to turn their attention to sustainability and take stock of their environmental impact on our world. An increasing number of UK local authorities have declared a climate emergency. But having made this important step, what happens next? Well for many sustainability professionals working within these authorities, they simply do not know. Logically, the first step that can be taken is to develop a strategy to address
the challenge of the emergency they have declared. However there are a number of pitfalls and issues which can arise when doing so and there is a need for the individuals tasked with creating such a plan to be given the knowledge and support they need to do so. Similar issues are faced by professionals working in the NHS (the health and care system in England is responsible for an estimated 4-5% of the country’s carbon footprint), Universities, Schools and of course central Government. Through the PSSA we hope to
provide these individuals with the support, guidance and knowledge that will assist them and by extension, the entire country in tackling the climate emergency and recuding their organisations carbon footprint. The assocation will provide the latest news and developments, best practice, case studies, white papers, reports and guides to this aim. There is no charge for membership to those working within the Public Sector and we are now open to new members. If you are interested in joining, please visit our website where you will find more detailed information about the association and also a membership form to join. www.pssa.info
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