SEPTEMBER 2018 www.bfmmagazine.co.uk building & facilities facilities management management
HEALTH & SAFETY | LIGHTING | SECURITY & ACCESS CONTROL
Ecolighting upgrades Debenhams warehouse to LED lighting See page 12
INSIDE: SAFER WORKING ENVIRONMENTS WITH SELECTAGLAZE SECONDARY GLAZING – PAGE 4
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On the cover: Ecolighting upgrades Debenhams warehouse to LED lighting. See page 12 for more details. www.ecolightinguk.com
September 2018
BFM Team
Contents News
Business Development Director
James Scrivens james@abbeypublishing.co.uk
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Production
Comfortable and safer working environments with Selectaglaze secondary glazing
Sarah Daviner sarah@abbeypublishing.co.uk Accounts Manager
Katie Brehm accounts@abbeypublishing.co.uk
LIghting
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Hilclare offers extended lighting solutions for hazardous areas
Health & Safety
BFM is published digitally 10 times a year b y Abbey Publishing Ltd. To receive a copy free of charge, contact our offices. Tel: 01933 316931 Email: bfm@abbeypublishing.co.uk www.bfmmagazine.co.uk www.abbeypublishing.co.uk
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Calls for tighter asbestos safety controls in schools and workplaces
Security & Access Control
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How to get the latest security system… Without buying any equipment
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Washroom Subscriptions are available via www.bfmmagazine.co.uk/subscribe No part of this publication may be reproduced by any means without prior permission from the publishers. The publishers do not accept any responsibility for, or necessarily agree with, any views expressed in articles, letters or supplied advertisements. Some manufacturers and suppliers have made a contribution toward the cost of reproducing some photographs in this magazine.
All contents © Abbey Publishing Ltd 2018 ISSN: 1470-5281
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CLARITY – The Soap Co is making a real splash
Waste Management & Recycling
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A flying example – Gatwick Airport’s waste management strategy
Special Feature
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Climate change, saving water and how your green spaces can be part of a change for the better
Building & Facilities Management – September 2018
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Comfortable and safer working environments with Selectaglaze secondary glazing
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good work environment provides a sense of wellbeing and encourages efficiency, an important consideration when it is estimated that we spend more than 10 years of our lives in the work place. Factors that contribute towards the environment include a comfortable temperature and acceptable noise levels. Well-designed secondary glazing systems offer a cost effective method of almost eliminating draughts, retaining more heat and keeping unwanted external noise out. This will lead to a more comfortable work space and a helpful reduction in energy bills. Secondary glazing traps an insulating layer of air between the glass panes and if low emissivity glass is incorporated, heat loss can be reduced by up to 65%. These measures make a building more attractive for both sale or lease and assist with the wider commitment to carbon reduction. Many offices are located close to transport links and in busy town centres where outside noise levels are high, which can distract attention 4
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and make people less efficient at work. The recommended ambient noise level in a meeting room is 35-40dB and a cell office 4050dB, whereas outside street noise levels can be 70-80dB. Selectaglaze secondary glazing set 100-150mm from the primary window and fitted with standard glass can substantially reduce noise levels by 42-45dB and even higher levels if a heavier glass is chosen. Many offices are still found within older buildings, often in city centres or around transport hubs. These were constructed with less thermally efficient materials and in times when noise was not quite such an issue. The windows in particular do not retain heat well, are often draughty and usually acoustically inefficient. Selectaglaze secondary glazing is fully fabricated in-house and delivered to site by Selectaglaze installation teams. Works can be planned for vacant rooms or low occupation areas during normal hours, whilst busy areas can be dealt with outside normal working hours. Many schemes will include wall insulation and the secondary
glazing can fit within this to become an integral part of the overall design. Founded in 1966, Royal Warrant Holder Selectaglaze has gained a reputation as a leading secondary glazing specialist, creating sensitive designs with low visual impact. Literature and guidance notes covering acoustics, thermal performance and added security are offered together with a technical advisory service and RIBA approved CPD Seminars. Selectaglaze will be exhibiting at London Build 2018 in Olympia, London at Stand G36 on the 23rd -24th October. Contact Selectaglaze on 01727 837271, Email: enquiries@selectaglaze.co.uk or visit: www.selectaglaze.co.uk
Building & Facilities Management – September 2018
News
‘Best practice’ in multi-occupancy buildings made simple
‘B
est practice’ guidelines for accessibility provision within multi occupancy buildings have been updated, and extended in their remit. To help specifiers and developers get it right, a new white paper has been published. Provision of Assisted Accessible Toilet Facilities/Changing Places in Multi-Occupancy Buildings, has been produced by Closomat, the UK’s leading provider of such bathrooms and washrooms. The paper simplifies the new guidance- BS8300:2018 design of an accessible an inclusive built environment- alongside the existing Building Regulations (Approved Document M), and the Equality Act 2010 (which replaced the DDA), affecting buildings such as hotels, care homes, and- new to the British Standard- student accommodation. “Currently, 20% of the UK
population is registered disabled. The elderly population is only going to grow. The number of students that have a disability is also increasing- by nearly 60% in five years,” explains Robin Tuffley, Closomat marketing manager. “The need to address the suitability and adaptability of toilet accommodation- be it in communal areas, or en-suites within accessible bedrooms, therefore needs to be seriously addressed in building design; it further explains why the new British Standard requires 5% of bedrooms in multi-occupancy buildings to be accessible (including the bathroom or en-suite). “But what developers need to provide where can be complex. Our white paper, in one short and simple document, clarifies the Regulatory requirements alongside what is good practice, helping everyone involved in the design and construction process get it right.”
The white paper can be downloaded free of charge from Closomat’s website, www.clos-omat.com, alongside a raft of support data such as CAD blocks, typical layouts, NBS specification clauses. Closomat is unique in its offering, being able, from one source, to offer design advice, supply, installation and commissioning of fixtures to facilitate creation of a flexible, assisted accessible space for intimate care, and future service & maintenance. Email: info@clos-o-mat.com Tel: 0161 969 1199 www.clos-o-mat.com
STRONGER THAN STAINS Johnstone’s StainAway. Stronger than stains. Johnstone’s StainAway is an innovative all in one wall and ceiling paint that isolates even the most persistent stains in one coat. The Stain Blocking Technology permanently isolates and covers stains including smoke damage, nicotine damage and water stains, saving time by acting as a primer and finish in one.
Visit www.johnstonestrade.com to find out more.
Johnstones_StainAway print ad_130Hx180Wmm.indd www.twitter.com/BFM_Magazine
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Horbury wins contract with Chesterfield Royal Hospital
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eading property maintenance provider Horbury Property Services, based in Rotherham, has won a contract with Chesterfield Royal Hospital in Derbyshire to provide planned maintenance and refurbishment services. The contract is for an initial three-year period, with the option to extend the contract for a further two years, and involves properties across its whole estate, ranging from carrying out small repairs to large refurbishment projects. Richard Sutton, General Manager at Horbury Property Services, said: “This is our latest contract win in the healthcare sector, which is a result of our expertise in property maintenance. We demonstrated that we were able to offer a service that is excellent value for money, as well as having the expertise to deliver high quality repair and refurbishment services.” This latest contract follows Horbury Property Services recently becoming one of the delivery partners on a three year framework agreement to provide repairs and refurbishment work to Gloucestershire Hospitals NHS Foundation Trust. The company also recently became
an approved supplier of hard FM services to NHS Shared Business Services (SBS). This agreement will see Horbury Property Services providing fire door inspection and remedial, building fabric maintenance, flooring services, ironmongery, partitioning and relamping services. Horbury Property Services provides a full range of repair, refurbishment and maintenance works. This includes inspection, installation, repair and maintenance of fire doors, joinery works, fire stopping, sealing, fire compartmentation, planned preventative maintenance regimes, portable appliance testing, electrical testing and installation work, building fabric repairs as well as external cladding and render repairs. In addition, the wider Horbury Group provides dry wall partitioning,
painting and decorating, ceiling and flooring upgrades and de-mountable screens, amongst others. The company has regional offices in London and South Wales, together with a South Yorkshire Head Office, ensuring a truly national capability. This regional presence enables its teams to successfully deliver responsive repairs or large planned refurbishment and maintenance programmes. For more details, visit www.horburypropertyservices.com or call 01709 917555.
BGES further strengthens energy and service offer with key appointment
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ward-winning BG Energy Solutions (BGES) is to strengthen its offer with the appointment of John Roberts to the role of Head of Service & Energy. Mr Roberts, who has over 30 years of sector expertise in the building controls sector, brings with him commercial experience from world-leading technology brands such as Siemens and Johnson Controls. More recently, he has worked in management roles within the controls integration market including 3 years at BMSI. Having joined BGES in 2017 6
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as a Sales Manager, Mr Roberts will commence this key senior position from September. A major aspect of the role is to develop the energy side of the BGES business. This includes leading BGES’s Energy & Control Centre – a service that is relied upon by some of the UK’s best-known brands including VUE, the cinema chain. Gareth Barber, Managing Director at BGES comments: “We are delighted that John has embraced the opportunity to take on a key position within our growing business. This role comes with wide-ranging and strategic
responsibility for both service and energy solutions. We have had a very encouraging and positive period of growth over the last 3 years, with client wins that include major names such as Rolls Royce, Numatic and CBRE. John will bring his energy, ideas and extensive expertise to the team and help us to deliver on our plans for the next stage in our growth.” www.bges.co.uk
Building & Facilities Management – September 2018
Best Specialist Ceiling Installation Company Established in 1988 Stretch Ceilings will celebrate 30 years of service to the industry this summer following on from winning the Corporate Vision Excellence Award for Best Specialist Ceiling installation Company 2017.
Monolithic Lighting
Tunable
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he aim of this family company has always been to offer an exceptional product with assistance at every stage from concept to completion backed by a 12 year guarantee. Based in Camberley near Heathrow Airport, a nationwide service is offered including Stretch Aid for maintenance and aftercare assistance. There are numerous colours and finishes to the Stretch Ceilings range including Matt, Satin, Lacquer, Printed and Acoustic perforated. The current market leader being the translucent finish specifically developed for use in enhancing skylights and making stylish luminaires. The high performance translucent diffuser Stretch panels can be bespoke made to suit any opening size or shape and offer a fantastic opportunity to create cool and clean or loud and colourful light effects and features or just simple overhead lighting or wall facings to your design. We also supply and fit all types of LED lighting to compliment our Stretch fabric with 75% light transmission from well know lighting manufacturers and also our own Monolithic Lighting Systems using Quadlink energy-saving LED modules available in 2700, 4000, 6500 Kelvin temperatures plus Tunable and RGB, all ex. Stock The Stretch products are 100% recyclable, hygienic, anti-static, nontoxic and removable for further access or maintenance. Stretch Ceilings have a Bs1d0 fire rating equivalent to Class ‘0’ and are manufactured to CE Standards usually within 10-14 days. Tel: +44 (0)1276 681000 www.stretchceilings.co.uk www.twitter.com/BFM_Magazine
Cool White
Warm White
www.stretchceilings.co.uk News
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New seating ranges combine design flair with functionality
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omac by Boss Design has unveiled three exciting new seating ranges. They feature an ergonomic task chair complete with instinctive adjustments, a lounge and stackable chair completely crafted in wood, and a contemporary curved chair that meets the demands of more relaxed settings. Attuned to the importance of user comfort and wellbeing, all three ranges are grounded in practicality without compromising the brand’s vibrant edge. These latest additions meet the versatile needs of the modern workplace and learning environments, whilst reflecting the softer design trend that currently prevails in both sectors. Tauro: Designed to offer maximum ergonomic support and comfort, this task chair range boasts both height and lumbar support adjustments, in addition to a weight balance mechanism complete with tension adjustment. Ideal for flexible workspaces, Tauro also offers two distinctive back options, full or part mesh, and comes in a stylish Black or Chalk frame or back. Arty: Available as an upholstered lounge chair or stackable chair, Arty is completely crafted in wood and offers a softer and contemporary aesthetic with its solid beech frame and upholstered seat and back. The stylish stackable chair is available as full plywood or upholstered, whilst the lounge chair features a fully upholstered seat and back. Loop Maxi: An extension of the popular Loop family, the new Maxi variation is ideal for meeting, breakout, and lounge areas, thanks to its dimensions and comfort. Available on a painted or chrome 4-leg frame, sled, relax or 4-star base, Loop Maxi boasts a generous monoshell available in a choice of contemporary colours. Commenting on these latest designs, Julie Skipp at Komac said: “These new collections are fantastic additions to the Komac portfolio. Not only do they reflect 8
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Pictured here; the Tauro task chair from Komac by Boss Design. Designed to offer maximum ergonomic support and comfort, this range is ideal for today’s flexible workspaces.
Pictured here; the stylish Arty stacking chair is completely crafted in wood, providing a softer and more relaxed seating for contemporary workspaces.
the quality and distinctive aesthetic of the brand, they work perfectly across home, meeting and work cafe environments.” Boss Design: 01384 455570 Boss Design London Showroom: 020 7253 0364 www.bossdesign.com
Pictured here; the contemporary Loop Maxi is suitable for a variety of workplace Habitats and learning environments Shown here with a painted 4 star swivel base.
Building & Facilities Management – September 2018
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IDEAL Networks launches online shop for UK customers
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DEAL Networks’ UK customers now have a new way to purchase a wide range of data cable, network and CCTV testers with the launch of a dedicated online shop. With the newly launched online store, Network Technicians, Systems Integrators and Cable Installers across the UK are now able to purchase testers and accessories directly from IDEAL Networks, as well as their preferred distributors. It offers the total range of products from IDEAL Networks, from network testers and troubleshooters, to IP CCTV testers and cable certifiers. The new IDEAL Networks online shop is available at: https:// shop.idealnetworks.net/uk. “The new online shop includes helpful tools such as product
comparisons and filters as well as comprehensive product information,” says Tim Widdershoven, Global Marketing Manager for IDEAL Networks. “It has been designed to ensure that buyers can identify and purchase the best product for their specific requirements as easily as possible.” IDEAL Networks will continue to work closely with its global network of trusted distributors. However, the new online shop provides users with more options, ensuring that they can purchase quality testing equipment whenever and wherever needed. The hassle-free checkout system allows users to make purchases without having to register an account and all major cards, including Visa, Mastercard and American Express, are accepted. Free next day delivery is
provided for all orders, with products in stock sent directly from the IDEAL Networks UK distribution centre. For more information on IDEAL Networks range of solutions for installing and troubleshooting data cable and networks with proof of performance, visit www.idealnetworks.net. Or visit https://shop. idealnetworks.net/uk to purchase the range of test and measurement tools.
into aquatic ecosystems and then into the food chain. Although plastics are a much more visible pollutant in our Oceans gaining worldwide TV coverage we should surely consider dumping batteries as just as much a significant danger to environment. Mercury Recycling has invested in its reprocessing capabilities that operate to very high standards, ensuring that all and every battery collected is handled, treated and reprocessed with little or no impact on the environment. Mercury Recycling has and continues to help divert toxic metals
from electronic, electrical, lighting and batteries. It has seen major growth in battery collections and is undertaking significant investment for its battery recycling services. Now is the ideal time for businesses, FMs and Waste Managers to consider clearing out any stockpiled volumes of spent batteries or setting up a collection service in their building. Mercury Recycling can tailor services to suit your requirements. For specialist advice or quotations please contact Graham Mitchell or Alex Joannides on 0161 888 1562.
Battery Recycling doesn’t have to cost the earth
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he UK disposes of over 600 million batteries a year – it’s a frightening figure when you consider less than 45% by weight are recycled according to figures recently published by the Environment Agency. Lead Acid batteries, for which a rebate is usually paid, made up over half the weight collected despite accounting for only 4% of the weight put on market. The concern here has to be that other chemistries with associated treatment costs appear to have been stockpiled or disposed of by other means possibly in the General Waste stream for landfill. The ‘throwaway economy’ is not free when you consider the cost to the environment. Many batteries contain dangerous and toxic elements such as lead, cadmium, zinc, lithium, alkalis, acids and mercury which can leach into the soil and/ or water courses making their way www.twitter.com/BFM_Magazine
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Vickers’ Energy Management System makes savings all round Thanks to an energy management system (EMS) from Vickers, DS Smith – one of the world’s leading providers of corrugated packaging and a specialist in plastic packaging – has enjoyed impressive cost savings in excess of 60%, and reduced its carbon footprint by 27 tonnes over a three year period.
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nstalled in 2015 at the DS Smith site in Sheerness, Kent, Vickers’ EMS was primarily specified to control the company’s consumption of gas in their warehousing facility. The investment was also projected to reduce carbon emissions and make cost savings of 30%. However, after just three years, the company has more than doubled its projected savings by reducing gas expenditure by a remarkable £5,665. Commenting on this achievement, Dave Almond at D S Smith said: “Thanks to our investment in a Vickers’ EMS, we have not only reduced our CO2 emissions, we have saved a significant amount of money by reducing our energy consumption, and this has more than covered the cost of our original investment. “Moving forwards, it’s reassuring to know that we will continue to reap the rewards of an accurate heating control system that delivers maximum energy efficiency, whilst enjoying full after sales support from Vickers,” added Dave.
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Pictured here; the energy management system (EMS) from Vickers that was installed by DS Smith – one of the world’s leading providers of corrugated packaging and a specialist in plastic packaging. As a result, the company has enjoyed impressive cost savings in excess of 60%, and reduced its carbon footprint by 27 tonnes over a three year period.
Vickers’ Energy Management Systems enable commercial and industrial premises to gain control of their heating and reduce energy bills and CO2 emissions at the same time. Featuring highly accurate digital air sensors located in each zone to optimise the performance of a heating system, the EMS can eliminate any wasted energy with precision accuracy. Thanks to an advanced selflearning programme, the system can also calculate the necessary burn time for each heater to achieve its target temperature, and can detect how long a heater will take to cool down and switch off accordingly. The EMS is also compatible with lighting systems. Commenting on DS Smith’s results, Chris Pearson, Managing Director at Vickers said: “Very often, companies are deterred by the capital outlay required to install an EMS. However, as demonstrated by DS Smith,
the payback period for the initial investment typically can be up to just 2 or 3 years depending on the current usage, and thereafter, significant savings in energy and CO2 emissions can continue to be enjoyed.” Vickers’ advanced EMS can be monitored from any location thanks to cloud-based technology. In addition to viewing performance and energy usage, changes can be made from any internet enabled device thereby providing the ultimate in control. Monthly reports can also be generated to show the benefits gained from installing this system. The system comes with a complimentary 12-month warranty and service agreement that includes an on-site annual health check, engineer call outs, and software updates, and this can be extended at any time. www.vickers-energy.co.uk
Building & Facilities Management – September 2018
Lighting
Hilclare offers extended lighting solutions for hazardous areas Following the growth in demand for specialist lighting in areas where there is a high risk of contamination and combustion, Hilclare – the Manchester-based commercial lighting supplier and official UK distributor for the world-renowned Sammode lighting – has widened its range of Sammode branded impervious luminaires and light fittings.
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ammode products are well-known for their durability, reliability and high performance. Nowhere is this more important than in hazardous and volatile areas where the high resilience, quality, and safety of luminaires is necessary. Hilclare’s product line-up now includes a comprehensive range of Sammode specialist luminaires and LED fixtures - something still relatively niche in this sector - that are capable of solving maintenance issues for end users and installers working within hazardous areas. Sammode luminaires meet all compliance criteria in terms of robustness, resistance and performance in all environments, including the most extreme. With IP ratings from IP65 to IP68, and compliant with both national and
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international standards, this extensive range includes a variety of heavy duty tubular corrosion resistant lights. Specialist lighting is also available for explosive environments with their Atex certifications, tunnels, water treatment and food factories. In areas where hygiene is critical, Sammode lighting is exceptionally resistant to detergents. Chris Pearson, Managing Director at Hilclare commented: “Over the years, we have become renowned for our expertise in hazardous lighting, and our extended line-up of Sammode products now means that we are able to satisfy even more environments that require added protection. “We have enjoyed a long standing relationship with Sammode and are proud to be their official UK distributor for the 5th consecutive year.
Sammode is recognised around the world for its knowledge, experience and expertise in light fixture design for challenging industrial environments, and they make the ideal brand partner for Hilclare,” adds Chris. As well as hazardous lighting, Hilclare also offers a wide range of industrial and commercial lighting solutions across both business and public sectors. From initial designs created by an in-house design team, to product innovation, the company offers customers a fully integrated luminaire and lighting service. For further information contact Carolyn Holland, Marketing Manager 0161 274 3626 or visit www.hilclare.com
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Ecolighting upgrades Debenhams warehouse to LED lighting Ecolighting UK has recently been specified for the new LED lighting at the Debenhams warehouse in Peterborough to upgrade the previous fluorescent systems.
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ebenhams, a multichannel brand with a proud British heritage which trades out of over 240 stores across 27 countries, decided to increase the overall capacity of its fulfilment services at one of its distribution centres in Peterborough. The retail giant reworked floors one, two and three of its warehouse, and chose Ecolighting’s Sapphire LED linear and Altos emergency LED lighting to be fitted throughout following the success of a previous project through leading supplier of storage equipment Link 51. Paul Street, Engineering Manager at Debenhams commented, “Ecolighting won the tender for the lighting upgrade and based on our past experience with them we were delighted to be working with them again. We needed lighting that was specific to the project; the mezzanine floor is fitted with shelves and has narrow aisles so we required a system that matched the arrangement of the warehouse.” He continued, “Ecolighting offers a specialist LED system that is energy saving and works well with the control system we currently have in place. The lights time out when an area is not in use and with the five-year guarantee, 12-month installation warranty and the fittings being maintenance-free, we’re very happy with the results. We wouldn’t hesitate to work with Ecolighting again in the future.” 12
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When assessing the installation, Ecolighting considered the running and maintenance costs for the site as well as the energy efficiency, maximising the reduction in CO2 and fitting the design criteria. With no natural daylight available on floors one and two, Ecolighting removed the current fluorescent lighting and replaced it with a more effective and energy saving LED system. To cope with existing demand, even after converting floor one from an open automated area to a fully racked picking area, significant energy savings were achieved because of the LED and sensor technology. For the Debenhams installation, Ecolighting drew on its extensive portfolio of LED lighting products, particularly its Sapphire LED linear with built in sensor and Altos emergency LED fitting specifically designed for mezzanine floors. By installing the Sapphire LED linear, Debenhams has the added benefit of a sensor which is activated by occupancy. Its wide range of sensitivity means it performs equally well at all heights. The sensitivity is user adjustable, which is particularly
useful in an environment where fast moving mechanical handling equipment is being used. The same sensor incorporates light level monitoring through DALI dimming. By constantly reading the light levels in its range, the sensor detects when it needs to deliver light and how much to deliver in order to maintain the required light levels. This function revolutionises an organisation’s control of its lighting, allowing management to determine and deliver the precise light levels required, thereby fulfilling health and safety needs whilst also cutting the cost of providing unnecessary extra light. The same function also enables the luminaire to steadily increase output, compensating for the gradual deterioration that affects all lamps over time and extending the maintained light levels for longer and reducing costly maintenance intervals. Ecolighting’s commissioning service ensures the lighting is correctly set up at the outset according to the lighting design in consultation with the customer,
Building & Facilities Management – September 2018
Lighting and its aim is to deliver the best balance of energy saving and operational functionality. Once commissioned, the system operates smoothly and automatically, requiring no further adjustment. Each DALI fitting is capable of a pre-determined set-back level. Levels range from 100% to 1% and can be set to hold a lower light level for a pre-determined time to offer a background illumination level (at times of zero occupancy) or off completely. Once triggered by occupancy the fitting brightens to the higher output level and holds that level until no occupancy is sensed LED lighting technology has been significantly developed over the last 12 months. Efficiency of products now exceeds 140 Im/W for linear fittings and 160 lm/W for high bay fittings and with the use of prismatic diffusers and lenses, luminaires can now manipulate light delivery from what is essentially an omni – directional light source to provide a more usable, even spread
of light from each luminaire. Unlike many other lighting companies, Ecolighting has its own team of lighting and electrical installation engineers as well as carrying out the lighting scheme design with Relux software in the early stages of client lighting projects. The company also manufactures its luminaires in the UK and uses UK-sourced Osram control gear and LED chips. All of this means that the company has much better control than many and can present better value for money to clients. The company is also a Carbon Trust Accredited Supplier, assessed to BSEN ISO 9001:2015 and are members of the Lighting Industry Association. As one of the UK leaders in LED lighting solutions to commerce and industry, Ecolighting has worked with many other big name companies such as Kuehne Nagel, Man Truck &
Bus, Carlsberg, Culina and Cadburys. Further information on energy saving LED lighting schemes is available from Ecolighting on 01455 552511, by emailing enquiries@ecolightinguk.com or by visiting the company’s website at www.ecolightinguk.com Ecolighting is supported by Vantage PR
For a safe, professional and fully auditable Lamp Recycling solution use the Lampsafe Service
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or a visibly professional solution in terms of storage and recycling of fluorescent tubes look no further than the Lampsafe Service from Mercury Recycling. Fabricated from lightweight Correx and with aluminium reinforcements the containers are of a sturdy construction and have carrying handles to ensure ease of movement across or from sites. Velcro fastenings are used to secure the lid. Mercury Recycling offer a mainland UK wide coverage from our Head Office in Manchester and can offer next day delivery for the more urgent requirements if necessary. We operate a PPC permitted treatment facility in Trafford Park where fluorescent tubes, lamps, batteries and WEEE are sorted and treated. We provide a complete audit trail www.twitter.com/BFM_Magazine
for all your electrical and mercury bearing hazardous wastes. Electronic copies of collection and treatment paperwork are subsequently provided to ensure both you and your clients have a proficient recycling service from start to finish backed up with the relevant documentation.
Alternative size containers for larger sites are available along with units for the safe storage and transportation of odd shaped lamps/bulbs, Batteries and WEEE; please give Graham or Alex a call on 0161 888 1562 for helpful advice or perhaps view via our website www.mercuryrecycling.co.uk Lighting
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‘Digital Services’ from ZGS in action lighting infrastructure that monitors air quality, cuts energy costs and optimises use of space A
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ighting, air conditioning and ventilation – the facilities in modern office buildings are becoming ever closer, offering benefits for employees and facility managers alike. This has been perfectly demonstrated by Zumtobel Group Services (ZGS) in a pilot project with Nestlé in the Swiss town of Vevey, where the lighting infrastructure is responsible for much more than just light. The luminaires have been specially equipped with sensors that monitor the way the office is being used and measure the quality of the air, including factors such as ambient temperature. These metrics can then be used to improve the working environment and optimise space utilisation. A three-month test period started in February 2018, with the results showing that the ZGS solution can lower operating costs by up to 20 per cent. A smart lighting solution for an optimized work concept: As part of a Swiss pilot project, Zumtobel Group Services (ZGS) is assessing how to improve work environment, especially in relation to flexible desk management and improved air quality and reduced operating costs.
A pilot project with real savings potential ZGS has installed 15 customised free-standing luminaires for the pilot project in a test area with 30 workstations, where each fitting is designed to illuminate a double workstation. Integrated sensors collect anonymous occupancy data and general information about the environment – easily checked and interpreted via a web-based dashboard. Over the course of the three-month trial period, ZGS has carried out additional in-depth analysis of the information gathered and supported the customer with expert 14
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In a pilot project ZGS has equipped luminaires with sensors that monitor the way the office is being used and measure the quality of the air, including factors such as ambient temperature. These metrics can then be used to improve the working environment and optimise space utilisation. © Adrien Barakat
advice. “The pilot project offered us not just the chance to test the practicality and implementation of the desk-sharing concept, but also to show our customer the potential for optimisation,” explained Georg Terlecki-Zaniewicz, Project Manager IoT from ZGS. “The results show savings of up to 20 per cent in terms of energy and overhead costs. At the same time office carriers can provide a pleasant and more productive working environment for their employees.” The free-standing luminaires enable the sensors to be located close to the users, where they can directly track aspects such as air quality, temperature and ambient noise level. An integrated wireless module also increases the flexibility of the entire concept, as the luminaires do not require a separate cable to transmit the information.
Intelligent automatisation of heating, ventilation and air conditioning Light provides the perfect infrastructure for sensors that are programmed to monitor
air temperature, humidity and air pressure, as well as carbon dioxide and VOC (Volatile Organic Compounds) values. The dashboard offers quick access to the collated air-quality data, while ZGS has also carried out detailed analysis to provide facility managers with valuable data and insights. These findings can then be used to automate and optimise the operation of the heating, ventilation and air conditioning (HVC) system as and when required, which in turn lowers energy costs. For example, when nobody is in the office, there is no need for the space to be ventilated. The added value for employees is optimum air quality and therefore a better and more productive working environment. Especially in winter, the air is likely to dry out faster with fewer people in the room. Taking the occupancy level into account means that the relative humidity can be maintained at a good level. “The purpose of the pilot project is to demonstrate the reliability of the environmental data collected and to further improve its accuracy,” revealed Tariq Hussain, Head of Strategic Partnerships at the Zumtobel Group. “This will allow us to achieve better needs-based automatisation and air control.” Additional sound
Building & Facilities Management – September 2018
Lighting
The pilot project provides extensive insights into how companies can make the most out of their offices. Easily by using a smart lighting infrastructure. Š Adrien Barakat
pressure sensors in the luminaires can also gauge the noise level and identify particularly noisy areas.
Understanding how workplaces are really used The pilot project provides extensive insights into how companies can make the most out of their offices. This means that a specific area could be used more efficiently to accommodate extra users or, in extreme cases, that whole offices could be rented out – cutting operating costs and perhaps even helping generate additional income. ZGS identifies and analyses the key performance indicators (KPIs) in terms of workplace usage and occupancy, enabling to answer a series of important questions: How many workplaces are being used on certain days at particular times? How often is full utilisation really www.twitter.com/BFM_Magazine
Customers can even profit further from the ZGS service and software know how: e.g. that employees can find colleagues and locate vacant workspaces or meeting rooms in their vicinity using a dedicated app that is linked to the dashboard.
achieved? Based on the information provided by ZGS, peak times can be patterned and compensated much more effectively. Additionally, space and operating costs can be optimised. With the information analysed by ZGS it is even possible that employees
can find colleagues and locate vacant workspaces or meeting rooms in their vicinity using a dedicated app that is linked to the dashboard. For further information, see www.ZGServices.com Lighting
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Lighting
LED sports lighting luminaire saves 70 per cent energy Specifiers looking for an efficient solution for lighting a leisure or sports facility need look no further than Fitzgerald Lighting’s popular LED Hi Sport luminaire.
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s one of the leaders in LED luminaires, Fitzgerald Lighting has developed the LED Hi Sport for high lumen output and maximum energy savings. Compared with a traditional 400W discharge lamp luminaire, a 126W LED Hi Sport luminaire saves an impressive 70% in energy costs. The LED Hi Sport is a purpose-built, durable luminaire designed for indoor sports environments. Manufactured from mild steel and powder coated 16
Lighting
white, it has a stylish curved body shape which minimises the chance of sports balls and equipment getting trapped. A diffuser shields the LEDs to reduce glare distraction during high performance sports events and the luminaire also features a wire guard as standard. Designed for surface or suspension mounting, the Hi Sport luminaire features swivel adjustment and has a shock resistant gear tray. Optional features can be specified including 1–10V dimming, DALI dimming and integral 3-hour maintained emergency lighting. The LED Hi Sport from Fitzgerald Lighting is ideal for all indoor sports applications, including sports halls, leisure centres, squash courts and indoor training areas. Made to IP20 and carrying a five year warranty, the LED Hi Sport comes in a 126W, 13000 lumen version and a 96W, 9730 lumen version. Both luminaires are quite compact, being just 145mm deep,
340mm wide and 835mm long. Other wattage options are also available. Recent applications have seen Fitzgerald’s LED Hi Sport luminaire utilised at projects as far apart as Northern Ireland and Cornwall. At Augher Central Primary School in Northern Ireland the luminaire was required to provide both energy saving and excellent illuminance levels throughout the sports hall. And at Fowey River Academy in Cornwall, the client was looking for a robust luminaire that could provide a high light output without glare, as well as saving energy and reducing carbon footprint. Further information on the LED Hi Sport luminaire is available from Fitzgerald Lighting on 01208 79524, by emailing info@fitzlight.co.uk or by visiting the company’s website at www.fitzlight.co.uk Fitzgerald Lighting is supported by Vantage PR.
Building & Facilities Management – September 2018
Health & Safety
Calls for tighter asbestos safety controls in schools and workplaces
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here is considerable concern that the UK’s asbestos safety regulations and preventative measures remain weaker than in other countries with less of an asbestos problem. This is one of the conclusions of a new report that says that it is time for the UK to adopt the much tighter safety measures and controls for asbestos containing materials (ACMs) that are already in force in other European countries. ‘Why the UK needs tighter asbestos controls’ explains how the UK’s historic record in the import and use of ACMs has contributed to the country’s position as having the worst asbestos health related problems in the world. The comprehensive report uses a wide range of published research, statistics and analysis to draw comparisons between the asbestos health and safety situation in the UK with other countries. Importantly the report highlights how the cumulative effects of chronic low level exposure to asbestos that remains embedded in UK public buildings will continue to have an impact long into the future, with the younger age of first exposure and increased life expectancy of children making them particularly vulnerable to the deterioration of asbestos materials in schools. In the circumstances, the paper concludes that the UK ought to adopt the type of rigorous workplace controls and safety measures that are in force in other European nations for the protection of workers and others from the risks related to exposure to asbestos. In particular, the paper makes the case for amending and enhancing the current ‘duty to manage’ responsibility required by the Control of Asbestos Regulations (2012). Specifically, the paper calls for the setting of an occupational exposure limit for buildings known www.twitter.com/BFM_Magazine
to contain high risk asbestos and for the measurement of airborne asbestos fibre concentrations at the time of periodic reinspections using modern air sampling and analysis techniques. Charles Pickles, Chief Technical Officer at Lucion and author of the new report, said: “There is now serious and growing concern over current exposure levels from asbestos that remains in situ because the materials themselves have either been damaged and or are degrading, increasing the likelihood of fibres being released into the air. “In the circumstances, rather than inspecting building materials for damage, the measurement of airborne fibres would enable the risk to the health of occupants to be directly measured and cost effective asbestos abatement to be carried out. “UK health and safety law is based
on the commensurate adoption of best practice as and when it becomes available. Regrettably this has not been the case with asbestos analysis methods and the time has come for the introduction of more effective control limits to ensure that occupational exposure assessments are capable of proving that buildings are indeed safe for continued use.” Copies of the new white paper can be downloaded at http://www.lucionservices. com/asbestosinschools/
Health & Safety
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Health & Safety
Well made buildings: why a wellbeing strategy is vital for property managers
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lorence Nightingale told hospitals that they needed more windows, better ventilation, improved drainage and more space. This was great advice in the early days of better, healthier buildings but today the challenges are far greater. Employers are pushing for healthier, more comfortable working environments for their staff, which has made those in the property management sector alive to the need for a wellbeing strategy for their buildings. Property managers who are proactive about wellbeing in their buildings are more likely to attract new tenants, as many organisations now consider lifestyle and wellbeing factors when selecting offices. Even property managers who have existing tenants and are not looking for new ones cannot ignore it. If they do, there is a risk that their tenants will question their management stance and force wellbeing to be considered and acted upon in a more reactive way. At worst they will look for new offices. It is likely to become common practice in the near future for property managers to have a separate wellbeing policy for their buildings. Elements of wellbeing are already addressed in existing policies such as health and safety and sustainability, but these do not typically take a holistic view, nor do they go far enough. There are a number of voluntary wellbeing standards for properties that are emerging, similar to those we have seen for energy and sustainability. These allow property managers to go above and beyond the minimum requirements and demonstrate their commitment to the cause. Property managers should also consider that as smart technology continues to evolve, they could find themselves being held to account by their occupiers. This is because, 18
Health & Safety
Joanne Merry, Technical Director, Carbon2018 in the future, wearable technologies like smart watches may be able to tell us about environmental wellbeing factors such as air quality, lighting, humidity and noise levels. Since we already have devices that track personal wellbeing parameters such as blood pressure, steps and sleep patterns, it seems natural that interest will soon turn to measuring the quality of our environment. When that happens, property managers will need to make sure that their buildings conform to the wellbeing standards their occupiers expect. It is clear that having a wellbeing strategy in place is essential for successful property management. The next question is how should managers approach developing one and what factors should they consider?
Understanding the building and its stakeholders A wellbeing strategy will vary from building to building, taking account of its location, age and type, the systems it has installed, and the nature and purpose of its occupiers. The first step towards developing a positive and proactive strategy will be to understand the demands and goals of the building and all those who have a stake in it. Engaging with occupiers to understand their motivations, rather than making assumptions about them, will go a long way towards achieving the very objectives a wellbeing strategy sets out to meet. At the same time, understanding the physical, technical, geographical and economical constraints of the building will dictate which wellbeing measures are possible and which are not.
Gathering extra data and putting it to good use Increased gathering and monitoring
of data will be necessary to make sure the standards in a wellbeing policy are being met. Building management systems and energy meters already collect a wealth of data but it is likely that systems will be extended to cover wellbeing parameters such as air quality, CO2 and lighting levels. But wellbeing is not only about numbers. Its very nature will require the collection of qualitative data on the feelings and perceptions of occupiers as well. This qualitative data, which can be gathered via occupier satisfaction surveys, will need reviewing against the objectives and standards set out in the policy. It is also important to remember that monitoring and maintaining performance against the policy standards is only half the battle. The other half is using the data to make adjustments to the policy itself. Wellbeing is not as black and white as health and safety and managers should be aware that objectives will evolve more quickly in the course of making buildings more comfortable places. Wellbeing policies should be fluid enough to allow for continual improvement.
New builds versus existing buildings A final consideration is that developing a wellbeing strategy for a new build is typically very different to developing one for an existing building. With existing buildings, property managers have to work within the confines of what is physically feasible and economically viable. With new builds, wellbeing measures are increasingly considered and integrated at the design stage with a view to meeting future tenant needs. In many cases it will be easier to develop a wellbeing policy for a new build because half the work is already done. www.carbon2018.com
Building & Facilities Management – September 2018
Healthcare Estates Conference. Exhibition. Dinner. Awards. 9-10 October 2018 Manchester Central
Join the Largest Gathering of NHS Estates, Engineering and Facilities Professionals Key areas of interest for our visitors include: Hospital Engineering Theatre
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With over 30 hours of FREE TO ATTEND, CPD accredited theatre content, Healthcare Estates 2018 provides eight theatres that focus on key areas within the healthcare sector. Each free-to-attend theatre sits within it’s own specilaist zone with seminar content, case studies, and most importantly, the exhibitors with complimentary products and services.
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Health & Safety
Legionella: warmer weather, greater risk?
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arm weather and hot summer holidays, quite naturally, see an increased use of many water applications. Air conditioning units and associated cooling towers, for example, are in greater demand in the summer, swimming pools are visited more frequently, and hose pipes are pulled out of hibernation for a summer of use. While many are enjoying the warmest summer for many years, duty holders and responsible persons must be aware of the heightened – and hidden – risk of Legionella in water sources and systems. To be able to flourish, Legionella needs a temperature range from 20-45°C – so the warmer weather is creating an ideal environment for the bacteria to grow and multiply. Temperatures in the UK this year have gone above and beyond 30°C, 20
Health & Safety
providing Legionella bacteria with warmer water systems to grow in.
Holiday parks, summer camps and public gardens The seasonality of holiday parks, caravanning sites and summer camps mean they are typically used less frequently throughout winter months. Because of these quieter periods, stored and stagnant water can become a breeding ground for Legionella bacteria, especially when temperatures start to rise. Shower blocks, laundry rooms, swimming pools and spa pools, therefore, all require risk assessing and adequate servicing to ensure any risk of Legionella is managed and mitigated. The risk of Legionella extends to any hot and cold water system
and cooling tower as well as irrigation systems and interactive water features in public spaces which – in warmer weather – attracts the public. Guidance on the legislation around interactive water features can be found here. Ground maintenance in public spaces, parks and grounds also require careful consideration. Like any other water accessory, dispenser or system, hose pipes can store stagnant water and therefore Legionella bacteria has the potential to grow. When next used, these hose pipes have the potential to release the airborne bacteria in tiny water droplets for inhalation, posing a risk to the user and anyone nearby. Similarly, the same considerations and control measures must be applied to schools, universities and accommodations that are empty during the summer. Lack of use during the summer months
Building & Facilities Management – September 2018
Health & Safety significantly increases the Legionella risk once they become occupied.
Compliance all year round Taking steps to keeping your water systems safe should be done in line with a Legionella risk assessment. It’s not just advisory; if you are an employer or in control of premises, you are responsible for understanding the health risks of Legionella. Failure to risk assess water systems for Legionella is punishable by fine and a prison sentence. More often than not, when outbreaks occur, there is a serious risk to human health often resulting in fatalities. Under the HSE’s Legionnaires’ disease: The control of legionella bacteria in water systems Approved Code of Practice (ACoP) L8, those responsible for health and safety must adhere to the guidance and recommendations to identify and manage the risk of Legionella in all artificial water systems.
Control measures for safer water systems With hotter weather often seeing an increased risk of Legionella proliferation, there are a number of precautions to take to ensure that you minimise the risk of cases of Legionnaires’ disease, ensuring that you are compliant with HSE’s ACoP L8. For hot and cold water systems, controlling the temperatures to ensure the water is outside of the Legionella growth band is vital. Keep all hot water systems at above 60°C, with water outlets maintained at a minimum of 50°C; in healthcare environments, this should be 55°C. Likewise, cold water should be kept below 20°C, wherever possible. That is not to say that Legionella is not a risk in the winter months, but water below 20°C will mean the Legionella bacteria are dormant. Water outlets that are infrequently used should be flushed regularly to avoid stagnation. Evaluating the usage of the water systems – in the Legionella risk assessment and ongoing following the risk assessment – will determine how regularly www.twitter.com/BFM_Magazine
the outlet should be flushed. As a guide, any outlet that has not been used for a week or longer should be flushed for at least 3 minutes. Even more effective, reducing the amount of water stored will limit the stagnation of the water and reduce the potential for the growth of Legionella bacteria. If this is not possible, flushing or draining all systems will reduce the risk – and should be outlined as a control measure in the risk assessment. Where temperatures are scorching, air conditioning units and evaporative cooling towers are used frequently. Having appropriate control measures in place can prevent potential outbreaks from Legionella; chemical dosing, water treatment, sampling and regular maintenance can ensure water
systems are safe to operate and use.
Adequate training Ensuring staff are appropriately trained in Legionella awareness, risk assessment and their responsibilities can support in effective Legionella management and control. Not only that, suitable and sufficient training of all staff involved in Legionella risk management is a key requirement of the regulations. No matter what the season, you can read more about who is responsible for managing your water systems here. If you require support in managing Legionella, conducting your Legionella risk assessments or want general advice on what to do, please get in touch by calling 0845 603 2112.
About SOCOTEC in the UK In the UK, SOCOTEC is the leading provider of testing, inspection and compliance services, offering comprehensive solutions for the Infrastructure & Waste and Environment & Safety sectors. The company, which employs more than 1,400 people, delivers in excess of seven million tests a year to over 5,000 customers. With a history dating back over 100 years, SOCOTEC UK, formerly ESG, has nationwide coverage on
client sites and a network of 20 UKAS accredited laboratories, and continues to be a significant driver of change and innovation within the industry. By helping clients design solutions and remain compliant to changing legislation, international standards and economic conditions, SOCOTEC has become the UK’s leading partner in its chosen sectors for technical expertise and services. See www.socotec.co.uk for more information. Health & Safety
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Security & Access Control
How to get the latest security system… Without buying any equipment
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et’s face it, no one ‘wants’ to buy a security system; it’s unlikely to be top of your shopping list! It’s something necessary to protect your premises, staff and visitors and often to meet insurance needs. And once you’ve paid for that security system you’d really rather forget about it and get on with your business activity, which tends to mean it gets neglected and out of date. But what if you could have up to date security technology without the risks of ownership and without an upfront cost? Security companies are now offering modern security systems on a rental basis. Here’s how it works in a nutshell: the security company buys back your existing equipment 22
Security & Access Control
Andrew Wray, General Manager SME of Stanley Security Solutions at its residual or market value and takes over that security system (regardless of whether they supplied it or not); they upgrade it to an agreed value to ensure it meets your needs and incorporates the latest security technology; then they hire it back to you on evenly spread, manageable payment
terms. It provides an affordable means of upgrading a complete security system and removes the need to justify and raise significant capital outlay in a depreciating asset. It’s also good for cash flow as you know exactly what you’re paying each month. Depending on the package you
Building & Facilities Management – September 2018
Security & Access Control opt for, you could also include a maintenance contract and a monitoring package, all with one agreed regular payment scheme for total peace of mind.
The Fine Print When looking for a security system rental provider, there are some key aspects that it is important to consider: do they provide tailored solutions; what level of ongoing support can you expect; how does the finance work. All premises are different, as are the activities within those premises, so one security solution will not fit all. It’s important that you find a security company that takes the time to understand your security ‘pain points’ and that can design a system to meet your needs. A good security company will also be able to identify areas that need strengthening and should be able to work around your daily activities with minimal disruption. They should be proficient in the full range of security systems, including intrusion detection, access control and video surveillance, plus fire detection. One thing all contracts should come with is an equipment warranty covering the full term of the agreement. Once the security system has been designed, installed and commissioned, you want it to operate efficiently so you can get on with your business activities. Like all electronic systems, regular maintenance and servicing are important to avoid any operational issues. Check what maintenance options are available with your potential provider. You may want to consider including the maintenance/ service into the system rental programme, with annual, quarterly or monthly payments. Also, be sure to check what level of response you can expect if something goes wrong with the system; do they have the network of trained engineers to deal with it and how quickly can they respond? Lastly, finance options are an important consideration in choice of supplier. Look for flexible terms enabling you to spread payment to work for you and that allow you to mix and match www.twitter.com/BFM_Magazine
what you pay for within those terms; you may want to pay for servicing separately, for example. You also want to be able to adjust the terms of the agreement as your own organisations’ circumstances change. STANLEY Assure – STANLEY Security’s rental finance solution – is financed entirely in house. Avoid third party finance if you can as it’s far easier dealing with one provider for equipment, services and finance. Furthermore, if you have a provider that offers in-house finance solutions, the finance programme can be structured to suit your specific requirements.
Why Buy When you can Rent? Whilst we are more than familiar with the concept of renting property and renting items for short periods of time, renting an entire security system for a permanent site can at first seem perplexing. But when you consider the advantages – a new security system with no upfront cost and flexible, regular payment
terms – maybe what is more baffling is why invest significant capital outlay in a depreciating asset? STANLEY Security is one of the leading security providers in the UK. STANLEY designs, installs, monitors and services security systems for industrial, government, commercial and national account customers. STANLEY Assure is a finance solution providing customers with up to date security technology without the risks of ownership and with evenly spread, manageable payment terms. www.stanleysecurity. co.uk/services/stanley-finance
Security & Access Control
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Security & Access Control
What are you really saying to your visitors? Nick Whiteley, CEO, hfx Ltd
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f you query how many visitors an organisation receives each month you are more than likely to be presented with a list of statistics detailing hits to their website. Often organisations know more about who visits their website than who visits their bricks and mortar building. Of course, both are important but, in the rush to be “so very present” in the virtual world, organisations cannot afford to neglect their “physical presence”, and the obligations and opportunities of visitors to their offices. The lack of accurate recording does make statistical assessment of physical visitors to an organisation difficult to ascertain but depending on the type of organisation this can be 100% of their workforce over a year for organisations without a “front-of-house” function. For most organisations these visitors will likely comprise of suppliers, customers, prospects, candidates, contractors and placements. In general, these are the very constituents you want to make a good impression - and first impressions often make the most impact. Visitors are are likely to have visited your website prior to their attendance, if only for directions, and may have picked up on your key messages peppered across your website. Do you portray your organisation as “High Tech”, “Innovative”, “Efficient”, “Friendly”, “Modern”? When a visitor walks into your reception does it reflect these messages or completely contradict them? If you focus on “innovation” and “technology” yet you present a pen and visitor book to your visitor, you immediately have a credibility issue before you have even met them. If you are left standing and waiting whilst you try and track 24
Security & Access Control
down their host, does this reflect your “efficient” message? If they don’t receive a warm welcome and a beverage after potentially a long time travelling to visit you, what does that say about you as an organisation? Didn’t you invite them after all? Many of us will have encountered these experiences as often we are both hosts and visitors, and often we can recall both the good and bad experiences we have had as visitors. That first contact and experience matters crucially not just to the visitor but also for the host. If you are hosting a meeting with a prospect or customer, what frame of mind do you want them in when you kick off your meeting? What initial view do you want them to have of you as business partner or supplier? All your visitors are potential critics or fans, whether you classify them as prospects or not. They may never become a customer but may influence other organisations to become one as they share their experiences with others. Just as your website is a “window” to your company, so is your reception. It’s “first contact” and it matters. Most website designers now talk about “User Experience” – that’s great but what “user experience” do your first contact visitors receive at reception? If you only care about the experience of remote/virtual visitors and ignore those physically in your building, then you are missing the point. You have an even greater chance of creating a positive experience when
they are physically present. Making a positive impact on first contact goes a long way to improve meetings with the host whilst also creating opportunities to promote your organisation and reinforce the key messages you promote on your website. Whilst there is a good business case for treating your visitors well, there is also legal duty of care too. This duty of care is both expressed in criminal and civil law and extends to your visitors (in some cases even unwelcome ones). Just because they are not on your payroll does not remove your duty to care for them when they are on your premises. It is not sufficient just to hand out a visitor book. If they are not on the muster list in the event of a fire, their presence (or lack of) will not be accounted for. With the advent of workforce management systems with built in Visitor Registration and Access Control modules this is often a quick
Building & Facilities Management – September 2018
Security & Access Control win and presents a professional and efficient image of the company to visitors. In many cases the system can document their car registration which makes car park management more efficient as well. Auditing and Monitoring enable you to track visitors, who they are seeing and where they are located. This is also important in case there are any incidents within the building that need investigation (e.g. theft/access to unauthorised areas). With integrated Access Control you can ensure that visitors don’t stray into unauthorised or dangerous areas of your facility. This helps balance the need to welcome and care for your visitors and the need to protect staff and your assets. In summary, we should care (both legally and professionally) about the user experience our visitors have when they first contact us at reception. Some tips for creating the right user experience; • There should be a warm welcome. • Comfortable environment and seating. • An opportunity for refreshments. • Efficient and modern visitor registration. • Plenty of literature reflecting the services and products of your organisation (awards and certifications on display often reinforce the professionalism) • Prompt notification to the host (many visitor registration systems automatically email the host on arrival). • A little time. It might seem very efficient for the host to turn up immediately but in many cases – particularly after a long drive – the visitor may welcome five minutes to collect their thoughts over a coffee before jumping straight into a meeting. If so, then the visitor should be notified of this on arrival. “Reception, just like its virtual companion the website, should treat every visitor as an opportunity to promote the organisation, its values, its strengths, its products and services and leave a lasting impression.” www.hfx.co.uk www.twitter.com/BFM_Magazine
Codelocks CL4520 smart lock makes its debut in the market
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odelocks’ CL4520 smart lock combines convenience, flexibility and a powerful mortice lock with a double cylinder. This fresh, new lock is ideal for buildings and environments that experience high traffic or for busy Building Managers seeking to streamline their activities. Presenting the same lever and keypad as the popular CL4510 lock, the CL4520 takes security to the next level. It features a euro profile mortice sash lock with deadbolt and latchbolt safety function. This versatile lock can be set with or without a key-operated deadbolt feature allowing building managers to restrict or allow access by code. With safety at the forefront of all Codelocks products, accidental lock ins are avoided with the provision of an inside lever handle to retract the deadbolt and latchbolt simultaneously. “The CL4520 is the next generation of lock – it is smart, convenient and effective. With the introduction of a mortice lock to the system, it delivers the option of even greater levels of security,” said Colin Campbell, Managing Director at Codelocks. “The lock is designed to support Building Managers by ensuring they have control at their fingertips via a smartphone and it has been engineered with safety in mind, to prevent accidental lock ins. It is a real asset to anyone seeking to manage a building efficiently and securely.” The CL4520 offers a range of entry methods which can be controlled and monitored via a Bluetooth compatible smartphone. The wireless technology, accessed via the K3 Connect App*, empowers Building Managers to activate the lock, generate codes for easy access, issue smart cards and track and control entry with a full audit trail via a smartphone. Smart control is facilitated by issuing NetCodes; time-sensitive codes which can allow temporary access generated and sent via email or SMS. NetCodes can be issued for short term single use
or medium to long term use during allocated timeslots. Using timesensitive codes is a more secure way to grant access as the code will not work outside the designated timeslot. The CL4520 also offers the opportunity for keyless entry on an individual basis by creating a code, sending an invitation to a mobile phone or allocating a MIFARE® compatible card. In addition, it is possible for Building Managers to schedule up to 10 code-free times per day, when access is required and permitted for cleaning, maintenance, deliveries or visitor access. Codelocks’ CL4520 supports up to 350 users divided between 100 user codes, 100 phone clients and 150 smart cards. Its user interface gives Building Managers complete control from the convenience of their smartphone whether updating basic settings, creating multiple individual access periods or downloading audit trail data. *The locks can be managed with the K3 Connect App by any Bluetooth compatible smartphone. The App is available on Apple App Store for Apple devices or Google Play™ for Android™ devices by searching for K3 Connect. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google Inc. www.codelocks.co.uk Security & Access Control
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Washroom
CLARITY – The Soap Co is making a real splash in business washrooms UK-wide with its diverse range of quality soap brands
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he social enterprise, based in London’s East End, employs 115 staff, with approximately 80% of these having some form of disability or long-term health condition - from visual impairments to depression and anxiety, severe epilepsy to hearing difficulties. All revenues from sales are dedicated to creating meaningful employment and training opportunities and last year an amazing 10,000 days of employment were created - with that figure set to rise dramatically in 2018 as new clients and increased orders flood in. CLARITYThe Soap Co first trialled supplying washrooms at the multinational professional services network, PwC, in 2016. Having been successful, the charity now supplies its CLARITY Everyday hand wash and its premium, luxury, Black Poppy & Wild Fig hand wash from The Soap Co range across PwC offices nationwide. 26
Washroom
The 300ml bottles of The Soap Co hand wash are supplied via facilities management giant, ISS, with over 45,000 staff across the UK. This supports PwC’s strategy of buying from and working with social enterprises, which has also seen them introduce the social enterprise to a number of other large corporations as customers, including both Zurich and Amey who use CLARITYThe Soap Co products widely. “This award-winning social enterprise based in East London employs visually impaired people to make its range of hand washes and hand lotions. So, we are now delighted to say we stock their soap that helps give The Soap Co a stable revenue source and its employees secure and supportive jobs,” says Kevin Ellis, Managing Partner, PwC. In 2017, sales to PwC created an invaluable 77 days of employment for staff working at CLARITY-The Soap Co - with that figure set to soar when 2018 statistics are in. Bates Wells Braithwaite (BWB) also started using The Soap Co products in 2016. Its hand wash and lotion are now used in all its washrooms with a sticker and picture frame explaining to BWB employees and visitors the positive and lasting impact that its purchases have on CLARITY-The Soap Co staff. The Soap Co fragrances and products have been very well-received by staff and visitors alike. “We are delighted to be partnering with The Soap Co. At BWB we have a formal commitment
within our procurement policies to purchase from socially responsible businesses. With the great story behind Soap Co, it was a natural fit for us,” explains Martin Bunch, Managing Partner. Camilla Marcus-Dew, Head of Commercial at CLARITY-TThe Soap Co and the founder of The Soap Co brand explains: “Our business model dictates that we develop fantastic relationships with all the key facilities management companies servicing the major distributors into the business sector. We are currently partnering with ISS, Sodexo, Interserve, Mitie and Apleona with CLARITY, The Soap Co – and new brand, BECO – ranges, ensuring that the supply chain has access to our social valuecreating products that not only are good but that do good too.” “We want to disrupt and challenge perceptions of disability and at the same time show that as a social enterprise we can compete with the biggest players in this sector. As more and more organisations come to understand the importance of Corporate Social Responsibility, we are ready to capitalise on this increased awareness.” Accenture, the global consultancy firm, is another exemplar of a corporate that has embraced both the ethos and great products of CLARITY-The Soap Co At its London
Building & Facilities Management – September 2018
Washroom headquarters, Accenture employees and visitors use the CLARITY Apple and Almond hand wash in their dispensers – topped up by the social enterprise’s bulk 5L containers. CLARITY-The Soap Co has been working with Accenture and its facilities management provider, GVA, since 2016 to supply their bathrooms and washrooms. “Using CLARITY soap has made our supply chain more diverse, which is core to Accenture’s values. It’s the first time we’ve received compliments about the hand wash in our bathrooms – the soap is truly of great quality!” explains Linda Wickstrom, UK Corporate Citizenship Programmes Specialist. Finally, Wilson Vale was created with an ethos of having happy employees, buying locally and supporting local communities. It manages catering and hospitality at Conference Aston which receives 55,000 visitors a year with CLARITYThe Soap Co products used in the venue’s public bathrooms. Wilson Vale believed that the quality, design and back story to The Soap Co hand wash reflected its shared ethos and enhanced the delegate experience. There are plans to introduce the soap to the en-suite bathrooms as well. “Ethical sourcing has been part of our DNA since we established Wilson Vale in 2002. The majority of our 250 suppliers are small producers who share our values. The Soap Co is a perfect example of a supplier with a strong CSR story that is making a big impact on the community,” explains Andrew Wilson, co-founder of Wilson Vale. “In 2018, we are expanding our sales force and recruiting more business development managers. Our relationships with the FM world have never been stronger and we are finding that our no compromise approach to suppling sustainable products that literally put social change in people’s hands is having more and more resonance,” concludes Camilla Marcus-Dew. “I believe that the business world is ready to take up the opportunity of using soaps in offices UK-wide that they can proudly say help people with a range of disabilities into meaningful employment.” https://clarityproducts.org/ www.twitter.com/BFM_Magazine
Vectair Systems launches the stylish new EcoShell® non-aerosol, non-programmable air freshener – bringing locations ‘out of their shell’
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amous global aircare manufacturer Vectair Systems has launched Ecoshell®, its latest non-aerosol air freshener utilising ‘clip and go, clip and throw™’ technology. Powered by natural airflow, the unique shell design is not only visually attractive but it serves a powerful purpose – to provide a large surface area for superior scent delivery, with curved vents and internal slats for better distribution of fragrance. Its stylish, high-end design means that Ecoshell® can be used in a variety of different locations and in different ways, using scent to bring environments ‘out of their shell’. This includes hotel bedrooms, offices, washrooms and homes. The design is protected which means it is truly one of a kind. Ecoshell® is particularly effective when placed onto or near to an air conditioning vent, which further propels fragrance into the atmosphere. Similarly, Ecoshell® can be attached to a floor fan, where the increase in airflow will really bring the air freshener to life. A really cool and useful feature of Ecoshell® is that it can be fitted quickly and easily to almost any surface using either a clip or a sticky pad. Once Ecoshell® has been installed, the user simply replaces the dispenser with a brand new version using the same fixing. Ecoshell® is safe and simple to install, especially in small areas like toilet cubicles, with no tricky settings to programme. Customers can choose from three fine fragrances: Sea Salt and Bamboo – the freshness of crunchy sea salt is wrapped in oceanic and marine notes to transport you to the seashore.
Bergamot and Sandalwood – fresh top notes of citrus lemon with a woody base make this an alluring aroma. Kiwi and Grapefruit – a tangy and fruity blend combines to release a zesty and vibrant fragrance with a hint of musk. Fragrances co-ordinate with other products from Vectair Systems, to truly harmonise the environment. Paul Wonnacott, Managing Director at Vectair Systems says: “We went that extra mile to create an appealing air freshener design in the form of Ecoshell®, opening up new opportunities for Vectair fragrances outside of the washroom. “Having two fitting options really increases its range of use, and we are excited to see its potential amongst the away-from-home aircare market. I’m sure there are applications that even we haven’t thought of!” Economical to run and environmentally-friendly with no batteries to change, Ecoshell® is strong on fragrance impact. For more information, contact Vectair Systems or visit www.vectairsystems.com. Washroom
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Waste Management & Recycling
A flying example – why Gatwick Airport’s waste management strategy is a closed-loop role model
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or many organisations, a utopian waste management solution is one which is sustainable, self-sufficient and profitable – commonly referred to as a closed loop model. And with plenty in the news recently about the UK’s evolving waste issue, it’s no surprise that the building and facilities management industry is seeing an emerging trend in the number of firms seeking ways to develop and implement their own circular – less linear – approach. Spanning plastic pollutants to food waste, the environmental impact of our society’s throwaway mentality has been topic of conversation in many industries. And as a consequence, there has also been a tidal wave of support for the reduction of food waste and non-recyclable packaging from government bodies, supermarkets and businesses alike – all pledging to take preventative action against the waste conundrum. From the Government’s 25 Year Environment Plan and the Chancellor’s Spring Statement, to David Attenborough’s Blue Planet TV series, there’s never been a more overt focus on what the corporate landscape – and the nation as a whole – can do to safeguard the Earth’s reserves, to achieve a greater level of resource security. Whether public buildings and cafés, or colleges and airports, the vast majority of operational facilities generate some form of waste, and often at a considerable cost to their bottom line – if not handled correctly, of course. In the case of airports, it’s reported that globally the airline industry generates more than five million tonnes of cabin waste each year, to which a hefty disposal price tag of over £400m is attached. One of the main issues facing the airport sphere is that under government policy, Category 1 28
Waste Management & Recycling
International Catering Waste (CAT1 ICW) from non-EU flights is classed as a ‘high-risk’, as it may contain animal by-products. In turn, this makes it a rather tricky – and often costly – waste stream to dispose of.
In light of this, 2016 saw the British Airways in-flight catering facility at Heathrow Airport – managed and operated by DHL – decide to assess both the environmental and financial expenditure of its waste disposal.
Building & Facilities Management – September 2018
Waste Management & Recycling It found that 2,200 tonnes of the contaminated food and packaging materials were being sent to licenced hazardous waste landfill sites – as this was the only place the materials could be safely disposed of. Subsequently, this discovery acted as one of the primary driving forces behind its commitment to finding a sustainable remedy – one which later saw it become the world’s first airline caterer to begin dealing with the troublesome waste stream on-site, thanks to a solution developed by Tidy Planet and DHL Envirosolutions. British Airways’ successful attempt at reassessing and optimising its waste handling process then catalysed DHL Supply Chain’s second eco-project at another of London’s major airports the following year – this time at Gatwick. Generating over 10,000 tonnes of CAT1 and ‘low-risk’ CAT3 waste each day, this airport also needed a long-term, robust and on-site solution. Technological innovation of course made these requirements possible, and in an effort to develop a resource from its waste, the airport invested in a £3.8m Waste-to-Energy (WtE) plant. This process sees CAT3 wastes from the airport transported to the site’s Materials Recovery Facility (MRF), where DHL workers separate them into two categories – recyclable and non-recyclable. Recyclates such as paper, cardboard and plastic are diverted along one conveyor belt to be sent off-site for resource recovery, whereas items such as wet food waste and food packaging undergo a drying process to turn them into a biomass fuel. Given that the manual processing and separation of organic wastes is a time-consuming and difficult task, this is sent directly for drying – where it is dehydrated at high temperatures, to create a granular biomass fuel for the IED-compliant biomass boiler. The food-waste-to-energy system can produce 22,500kW of heat each day and has not only drastically reduced the volume of waste which was previously destined for landfill, but it has also saved the airport in hefty collection and transportation www.twitter.com/BFM_Magazine
costs and reduced its carbon footprint. The financial benefits may be aplenty, however another major advantage is that the energy generated from this process is now being used to heat the site, and there are also plans to use this to generate electricity – a prime example of closed-loop success. The plant’s design took almost five years to perfect, but this is a short timeframe considering the ethical and resource benefits being
reaped by the airport on a daily basis. And in reality, Gatwick is just one of the many pioneering examples of how, with a little bit of research and planning, building and facilities sites – such as hotels, hospitals, supermarkets, universities and other airports – are able to create ecofriendly business models that harness their waste, omit the middlemen and boost their sustainability footprint. www.tidyplanet.co.uk
Waste Management & Recycling
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Special Feature
Climate change, saving water and how your green spaces can be part of a change for the better
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ith a sweltering June and July, the UK has this year seen weather conditions that had journalists feverishly consulting Met Office records and looking back to the past record breaking summer of 1976. As lawns parched and tinderdry moorlands burned, speculation invariably revolved around whether this was weather or evidence of a sustained shift: climate change. With the dreaded words “hosepipe ban” starting to be heard with ever greater frequency, the Environment Agency’s (EA) recently launched report “The State of the Environment:
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Special Feature
Water Resources”, its first major report on water resources in England, suddenly seemed incredibly prescient. Arguing that “climate change and demand from a growing population are the biggest pressures on the availability of water”, the report warned that action would be needed to “increase supply, reduce demand and cut down on wastage”. Without action, areas such as the South East could by 2050 face major deficits. This situation is becoming serious and the EA has called for water companies, consumers and businesses to do their bit to take on the challenge of unsustainable demand and wastage of water. Among recommendations made was a call for personal water targets to avoid water shortages to respond to both current water supplies and the real challenges of climate change and a growing population. Clearly, policy shifts towards reducing water consumption are likely and, as a result, it makes sense for those owning and managing green spaces to anticipate and plan for these eventualities and for the greater frequency of extreme weather.
So, how will climate change impact grounds maintenance? Summarising the likely impacts of the UK’s changing climate the Royal Horticultural Society’s 2017 Report “Gardening in a Changing Climate” explains that even if the current legislative efforts to curb greenhouse gas emissions prove successful, global temperatures may still rise by at least a further 1.5 to 2.0 degrees over the next 100 years, and the UK’s average temperatures in every season across each region is set to increase. High year on year variability in rainfall will continue and there will be an increased number of dry spells, which will be most pronounced in the south. The frequency of very wet days will increase over the winter and these will be most pronounced in the northern areas of the UK. These conditions will thus become the new normal for those in the grounds maintenance
Building & Facilities Management – September 2018
Special Feature industry. Among the many issues this will create, practical implications of this will include: More weeding, mowing and pruning will be needed as the growing seasons are extending with warmer springs and autumns. Choice of climate resilient planting for these longer seasons and extreme weather events. More methods of capturing water during intense rainfall events and planting schemes and ground cover that require less water and retain water better. Property owners may consider introducing irrigation systems into their grounds – although this can be expensive and will need conditions such as experienced this year to be repeated more frequently to deliver a return on investment. Consider incorporating watering programs into plans and specifications for grounds maintenance. These should dictate when additional watering for various different types of foliage on site should be triggered and how this should be monitored. Research and budget for emergency plans for extreme conditions when additional water may need to be brought on site and stored. Warmer conditions will aid the spread of pests and diseases that will require more intensive activity to manage. Timing and use of fertilisers will need to adapt to the extreme rainfall that washed out nutrients and releases nitrogen more quickly from the soil. Closer attention to organic matter proportions in the soil – high organic matter makes for more resilient soil structures as it aids moisture retention and aeration. Higher temperatures speed up the breakdown of organic matter and rapid changes in temperature and soil moisture also result in rapid release of carbon from the soil into the atmosphere. Ultimately, more environmentally sustainable ways of Grounds Management and water management will need to become the norm and forward planning will need to extend beyond the season ahead to span longer periods. www.twitter.com/BFM_Magazine
Yet while planning for the worst consequences of climate change, it is worth thinking about how organisations can play an active role in using their green spaces to address environmental challenges - and work proactively to help mitigate some of the challenges outlined above. In the Grounds Maintenance industry, we have seen an increasing emphasis on the concept of ‘Green Infrastructure’. This is the move away from seeing green spaces as an overhead, towards understanding how they can be an asset that can help contribute towards health and well-being. In business, this outlook goes beyond corporate virtue signaling and is increasingly being understood to be fully compatible with strategic goals by helping businesses create more productive environments for employees or customers. Undeniably, a driver for change is the CSR agenda and the desire to become more sustainable businesses, yet this too is an effective part of being an attractive and marketable business. As well as changing how we manage green spaces, it is therefore important when planning new developments or redeveloping sites to consider how these sites can help to play an active role in minimising their environmental impact. Better
planning of landscapes can play an important role in reducing water use, alleviating flood risks, mitigating urban heat islands and in contributing to carbon capture for cleaner air. There are a wealth of compelling arguments for viewing your organisation’s green spaces as an asset and working with your grounds maintenance contractor can be a good way to develop this strategy. A good first step is to commission a green audit or survey that can be used to develop intelligent maintenance regimes that will maximise the potential of green infrastructure. Doing so will let you plan ahead and introduce gradual changes to the style and function of green spaces to ensure they consume less valuable natural resources and contribute more to your organisation’s environmental performance. For more info on managing your grounds year round call GRITIT Grounds Maintenance on 0800 0432 911 or visit www.gritit.com special feature
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