ESERVICE VIA UNIFIED WORKFORCE | ACCESS
Perpetual results. EASI adoption.
ABM Learning and Quality
Access Eservice (ES) via Unified Workforce (UW) 1. Launch UW (https://unifiedworkforce.abm.com) 2. Click green tile with your name or enter name into new user tile a. Look for browser “working” indication (often a spinning circle by URL) 3. Confirm UW ES app screen. Name exists top left. 4. Not at ES? Hit the “i circle” and use the top button to shuffle between UW apps. 5. Click launch tile (often upper left corner of screen)
Perpetual results. EASI adoption.
ABM Learning and Quality
ESERVICE VIA UNIFIED WORKFORCE | USE Using Eservice (ES) via Unified Workforce (UW) 1. Default “advanced search” view has work listed a. Four total views exist, upper left. Click to view b. Depending upon the device and internet speed this could take some time c. TIP: Watch the black and it will turn foggy with successful selection 2. Advanced search allows filtering by location, date, ticket number 3. Ticket number may be clicked for additional information 4. Some locations may provide a link to main transactional system Eservice environment a. NOTE: Non UW Eservice systems will likely require credentials to access Exit UW ES; navigate to ABM logo, upper right, click and close ABM POCKET PALS by ABMLQ
ISSUE NO. 13-0208