Easi brief july2015

How it works

News and Reviews

An EASI community website exists which manages and routes folks to EASI information and the centralized EASI member registration listing. Anyone can join simply by going to: http://www.abmlq.com/register/ and filling out the registration form. Once the registration is submitted, contact is made to welcome the new member and determine the candidate’s ambitions and alignment to ABMLQ movement(s). After the candidate is transitioned from a normal person to an extraordinary EASI member, an EASI Kit is sent to complete the induction cycle.

Persona Feedback

Benefits Incredible sense of accomplishment and contribution to something bigger than ourselves.

The fundamental mission of ABMLQ and EASI is to make sure that everyone, everyday, feels that they have made a difference.

Summary We are confident that by applying the EASI members and EASI framework to all corners of ABM, user adoption will increase tenfold.

Certainly, we draw a direct line between adoption and value on investment.

User Impact As change is localized, impact deepens and the influence that EASI members have on the general population is incredible. ABMLQ firmly believes that everyone wants to do the right thing. However, Corporations do not make the path as obvious as it should be. Thus, a distributed collection of “go to people” translating value locally is critical for mainstreaming any change initiative. The objective of all initiatives is to enhance Customer Value and Increase Productivity. When translated locally, the immediate walls of resistance are easier to scale. From a user’s perspective, change can cause anxiety and frustration. When EASI members are engaged, enhanced acceptance is the norm.

ABMLQ sincerely thanks all current and future EASI members. Join today, really...it’s EASI!

Influential Irene: The EASI Program has armed me with tools that help get folks even more excited about new and existing initiatives.

Reluctant Ruth: Although I am a stickler for wanting to keep things as they are, when an EASI member explains the value in terms I am accustomed to, it makes sense. I may become a “Ready Ruth” instead.

EASI Brief Evangelists, Advocates and Supporters Influence

ABM Learning And Quality Weaving a social fabric that compels inherent collaboration.

Connect with us abmlq.com facebook/abmlq twitter/abmlq ABM yammer/EASI Community July 2015

ABM Learning and Quality Perpetual results. EASI adoption.

Overview EASI represents a network of individuals dedicated to supporting change within their spheres of influence. The acronym stands for Evangelists, Advocates, Supporters Influence (it’s EASI). This framework suggests a three-prong approach to institutionalizing change related to business process, collaboration, quality, strategy, governance, programs, systems, and education. EASI members support and reinforce the outcomes of an initiative at their locations to realize their value.

Current Situation Our first evangelists were inducted in late 2007. We encouraged evangelists to go back to their businesses and enlist as many “go to people” at their locations as possible.

These “go to people” later became known as Advocates and over the years their ranks have increased by 900%. When you think about any component of change, people are always smack-dab in the middle. Creating a culture comfortable with change is challenging and exacerbated when you add multiple business locations and service industries.

Promotional Considerations Fundamental Volunteerism | Folks participating in EASI are focused on things bigger than themselves. Making a difference is key to keeping morale and effort at their highest levels.

Mainstream | The concept of EASI should be everywhere and mentioned whenever possible. All EASI members, regardless of level, need to be publicly recognized and thanked at every opportunity.

Technical requirements | End users  ABMLQ team members and Evangelists should always be encouraged to stay on the latest versions of software and hardware when possible.  Confirmation that the top two layers of EASI (Evangelists and Advocates) are aware and involved in testing/using new tools when available. EASI members should lead the change movement; in order to do so, these folks need to experience things FIRST. Technical requirements | Authentication; Servers  Not applicable to a cultural change framework Data sheet | Front-end overview  Evangelists | Certificates; EASI Brief; Medal -lion; Pins (all seven movements); Ribbon; Framework quality document  Advocates | Certificates; Medallion; Pins (as applicable depending on movement support); Ribbon  Supporters | Certificates; Pins (supporter pin ONLY)

Data sheet | Back-end overview  Evangelists | EASI site; Movements Statement of Direction (SOD) (all movements)  Advocates | EASI site; Movements Statement of Direction (SOD) (as applicable depending on movement support)  Supporters | EASI site; Movements Statement of Direction (SOD) (as applicable depending on movement support)