CONTROLLED DOCUMENT: WI-ABM-0702
QMS STANDARDS
BUSINESS UNIT:
ABM 551 Fifth Avenue, Suite 300, New York, NY 10176
STANDARD TYPE:
Work Instruction
PROCEDURE TITLE: abmlq.com – UW Points Contribution Platform
AREA: Quality TYPE OF PROCEDURE:
Management System
DOCUMENT NUMBER: WI-ABM-0702 REVISION: 1.1
PROCEDURE STATUS IMPLEMENTED DATE REVISION DATE
Released 08/14/15 08/26/15
UNLOCK DOCUMENT TO EDIT BEYOND THIS POINT 1.0
PURPOSE/SCOPE
Unified Workforce is a holistic, peer-governed, meritocratic platform that innovates the workforce performance model to enable consistent delivery of service excellence. A meritocracy is a system in which the talented move ahead on the basis of their achievement. This system is the foundation of UW’s innovative approach to its workforce performance model, which is possible through its Points Engine. The UW Points Engine was built to capture those reactive and proactive activities that reward when contributions are positive and take away points for unfavorable actions. One of the contributing platforms to UW’s Points Engine is abmlq.com. It is a collaborative website where UW members can share and consume information relevant to specific groups or the community as a whole. Points are earned or lost depending on the UW member’s participation within abmlq.com; points are reflected within UW as the member logs in and uses the system. This Work Instruction (WI) defines how abmlq.com is used as a UW points contributing platform. 2.0
RESPONSIBILITIES 2.1
TASK RESPONSIBILITIES
2.2
It is the responsibility of the UW Support Team to ensure that all functions of abmlq.com as a platform for contributing points to UW are working properly. It is the responsibility of UW members to read and understand the provisions of this WI.
APPROVAL / ESCALATION RESPONSIBILITIES
The Senior Vice President of ABM Learning and Quality is the point of escalation for all matters contested or inquired upon within this WI.
Procedure Title: abmlq.com UW Points Contribution Platform
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