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WESTERN SYDNEY BUSINESS

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OCTOBER 2020 ISSUE 114

Western Sydney's most sought-after business publication

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RARE BUSINESS BREED How NOVA employment is filling opportunities: 6

EVENTS SECTOR SUPPORT Broad package for a range of events businesses: 11

HAIGH'S CHOCOLATES OPENS Popular chocolatier opens a new outlet at Hills: 4

REGIONAL HEALTH AWARDS COVID-19 related projects announced winners: 2

REZONING BOOM

A LANDMARK rezoning will see 6,500 hectares of land rezoned to provide for employment, residential and environmental uses in the Western Sydney Aerotropolis SEE PAGE 14

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Western Sydney Health awards

COVID projects come out on top IX COVID-19 related projects were announced winners at the annual Western Sydney Local Health District (WSLHD) Quality Awards ceremony on Wednesday, September 23.

For the first time, community members were able to watch as Seven News presenter Samantha Brett and actor-comedian Rob Shehadie hosted the live broadcast to thousands of viewers.

The annual recognition of staff innovations and achievements took on extra significance this year in light of the catastrophic summer bushfire season followed by the COVID-19 pandemic.

Teams from areas including mental health, youth health, physiotherapy and many more were recognised, and for the first time four staff members were recognised as Employees of the Year.

WSLHD chief executive Graeme Loy congratulated each of the 52 teams who entered projects and thanked every employee for their hard work this year.

“I have been constantly amazed by the actions and efforts of all of our staff.

You have done an incredible job coming to work every day to support our patients, and equally as importantly to support each other,” Graeme said.

The winners of the 2020 Quality Awards were: • Transforming Patient Experience – Just Ask It (Auburn Hospital).

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WSLHD People and Culture team behind the project Workplace Wellness in the Time of COVID-19 and Beyond, which won the ‘Supporting Our Teams’ category and the Chief Executive Award.

• Delivering Integrated Health Care – Pathways to Community Living Initiative (Mental Health Services).

• Patient Safety First – Keeping Clozapine Patients Safe During COVID-19 (Mental Health Services).

• Keeping People Healthy – COVID Street Fighters (Youth Health).

• Supporting Our Teams – Workplace Wellness in the Time of COVID-19 and Beyond (People and Culture).

• A Safe and Healthy Workplace – Contain the Contagion! A Clinical Mission to Eradicate Transmission (Integrated and Community Health).

• Innovation and Research – PPE Predict (Infection Prevention and Disease Control).

• Education and Training – Flipping COVID Facedown (Physiotherapy Department, Blacktown and Mount Druitt Hospitals).

• Chief Executive Award – Workplace Wellness in the Time of COVID-19 and Beyond (People and Culture).

• Board Chair Award – Keeping Clozapine Patients Safe During COVID-19 (Mental Health Services).

The ever-popular People’s Choice Award received more than 16,000 votes online, and the winner was Newborn Education and Skills Training (Au-

CONTENTS NEWS NEWSBYTES NOVA PROFILE COVID-19 REPORT BUDGET 2020 HILLS AWARDS BLACKTOWN AWARDS FAMILY BUSINESS RECRUITMENT PARRAMATTA AWARDS GAMES CROSSWORDS AUTO

3 4 6 10 12 15 21 30 33 37 53 54

burn Hospital Women’s Health and Westmead Hospital Neonatal Intensive Care).

For the first time we also awarded four Employee of the Year awards to individuals who have made an exceptional contribution to WSLHD. Congratulations to the inaugural winners: • Allied Health – Samantha Tate, A/Head of Podiatry, Westmead Hospital.

• Doctor – Dr Alpha Tung, Head of Anaesthesia Department, Auburn Hospital.

• Corporate Services – Rory Dunlop, Cleaner, Blacktown Hospital.

• .Nursing – Pradeepa Selvaraj, Clinical Nurse Educator, Blacktown Hospital.

The first shot on the night is the WSLHD People and Culture team behind the project Workplace Wellness in the Time of COVID-19 and Beyond, which won the ‘Supporting Our Teams’ category and the Chief Executive Award.

The second shot on the night is the hosts with young singer Matthew Dino and his mum Sheila Dino, a nurse at Westmead Hospital.

The award presentation shot is Auburn Hospital clinical midwifery educator Jo Masri with WSLHD chief executive Graeme Loy and Caroline Farmer, WSLHD director of nursing and midwifery and clinical governance. Jo was behind the project Newborn Education and Skills Training which won the People’s Choice Award.

WSBA enables readers to appreciate and engage with the physical, community, cultural and business environments of one of Australia's fastest growing regions, Greater Western Sydney.

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Blacktown Small Business Awards winners announced: 22

Greater Western Wester Sydney footpri footprint

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Haigh’s Chocolates open in the Hills HAIGH’S Chocolates will open its sixth Sydney store iat Castle Hill

by Christmas. CEP Alister Haigh said the Castle Towers store would comple-

ment the popular city, Bondi Junction, Miranda and Chatswood stores. “Our Sydney customer numbers continue to grow and Haigh’s Chocolates was yet to have a presence in the Hills,” Mr Haigh said. “As the first-choice retail desti-

More counsellors to be appointed THE NSW Government will provide additional school counselling staff in public schools over the next three years. Minister for Education Sarah Mitchell said NSW public schools will have a strong pipeline of trained and qualified school counsellors and school psychologists to draw on over the next few years.

"Through the NSW Government's sponsorship and scholarship programs, we will be training up to 328 people to join the school counselling workforce between 2020 and 2023," Ms Mitchell said.

Adopted people have choice FOR the first time in NSW history adopted people will have the option to have both their birth and adopted families included on a birth certificate. Attorney General Mark Speakman said this is a significant milestone for adopted people in NSW, as yesterday

nation in the area Castle Towers was a natural fit for our sixth store.” Founded in 1915 by Alfred Haigh, Haigh’s Chocolates now employs more than 650 people and has stores in Sydney, Melbourne, Canberra and Adelaide as

the Parliament passed legislation enabling a person’s history before and after adoption to be recorded on an integrated birth certificate (IBC). Connections between birth and adopted families are encouraged under modern practices so that children are able to better understand their background and heritage. For information on adoption visit www.facs.nsw.gov.au/ families/adoption.

Early birds vs night owls EARLY to bed, early to rise…while the old saying promises health, wealth and wisdom, new research confirms part of the adage holds true, as a world first study shows that people who go to bed early are more likely to be in better health and more physically active compared tonight owls. Conducted by the University of Leicester and the University of South Australia, the study assessed the bedtime preferences (sleep chro-

well as online at www.haighschocolates. com. Haigh’s Chocolates is committed to the art of premium chocolate making from the raw cocoa bean and holds international UTZ certification for ethical and sustainable practices.

notypes) of people with Type 2 diabetes, identifying a connection between bedtimes and healthy, active lifestyles.

Michelle Garrard sets a record MICHELLE Garrard has set a record by being re-elected to her fourth term as deputy Lord Mayor of Parramatta. No other councillor has served a full term of council in that position, Cr Garrard said. While the deputy comes up for election by fellow councillors every year, the Lord Mayor serves a two-year term. Lord Mayor Bob Dwyer’s term ends at the local government election next September. The council elections were due this September, but Covid-19 pushed it to next year. Cr Garrard was elected as part of the Our Local Community (OLC) team on council in 2017. The only other nominee for the deputy’s position was Labor’s Patricia Prociv.

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Parramatta’s heritage buildings saved  ELIZABETH FRIAS HE State Government has formally backed down on its decision to demolish two heritage buildings in the heart of Parramatta CBD to build a $780M Powerhouse Museum and create thousands of local jobs.

The decision to preserve the more than a century-old-buildings, Willow Grove and St George Terrace, both located on Phillip Street, was confirmed this week

by Arts Minister Don Harwin saying “the decisions were the best outcomes for the Western Sydney community as well as the broader arts industry across the State.”

Under the new plans, Willow Grove will be relocated to a new site in North Parramatta and restored to its original 19th century charm as an Italianate villa that had many uses including a maternity hospital after World War 1.

Only a portion of the rundown St George Terrace built in 1881 by one of Sydney's earliest master builders, George Coates, will be retained to make way for public walking path and access to the new museum which construction begins once Willow Grove has been completely relocated.

“We’ve listened to the community tell us of their connection to Willow Grove,” Mr Harwin said. “With this decision we will deliver vastly improved access to Willow Grove on a better site, and Western Sydney gets its long awaited and much deserved first cultural institution.”

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Historic Willowgrove.

Parramatta MP, Dr Geoff Lee said the community is excited about Powerhouse Parramatta being a “transformational project that will put our city on the global stage as well as providing over four thousand much-needed jobs during this challenging time for our community.”

“It is critical shovel-ready projects like Powerhouse Parramatta proceed and we are powering ahead with this once in a generation project for Western Sydney,” said Dr Lee.

Parramatta mayor, Cr Bob Dwyer said relocating Willow Grove and preserving it at a new site will provide an opportunity to “breathe new life into this historic building, while still delivering a world-class cultural institution at an iconic location in Parramatta’s CBD.” “The Powerhouse will not only bring more visitors to our region and boost our local economy, but help foster our booming creative sector,” Cr Dwyer said Christopher Brown, chairman of the Western Sydney Leadership Dialogue said: “Representatives from arts and culture, community groups, business, sports and entertainment are joining together to fight for our museum in Western Sydney. More than anything, we want the Government to get on with the job of building, what we consider to be one of Western Sydney’s most iconic developments.”

Mr Brown said the alliance strongly believed the relocation of Willow Grove to North Parramatta is a winwin solution for the community and a new lease of life for Willow Grove.

Mr Brown said the historic Linden House was successfully relocated into the Lancer Barracks site in 1963 while the old Kings School chapel was moved in the 1970s from the banks of the Parramatta River to its current site in North Parramatta.

Welding academy opens at Blacktown STATE-OF-ART facility which offers specialised welding training has opened in Blacktown City.

Fabinox Welding Academy, a registered training organisation, is providing local ‘tradies’ the opportunity to upgrade their skills and

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qualifications during these difficult employment times brought on by the COVID-19 pandemic.

The newly-refurbished centre in Riverstone offers Certificate III training in Engineering Fabrication and Welding (MEM30319) and a range of other courses.

Blacktown City Mayor Tony Bleasdale OAM, (pictured right) paid a visit recently to the new training facility.

“It is wonderful that Fabinox is investing in jobs and the future of young people in Blacktown City,” he said.

Fabinox Welding Academy features 13 training bays, a 15-seater classroom, two virtual reality machines, and one real weld machine, and can cater for up to 50 students at one time across the difference courses.

Visit: www.fabinoxweldingacademy.com.au

Youth Insearch is a very proud recipient of the 2019 Excellence in Small Business Award from the Western Sydney Awards for Business Excellence.

Over 33 years we have empowered 33,000 at-risk young Australians aged between 14-20 years to turn their lives around.

We are looking for corporate partners or pro-bono support from organisations which share our values, vision and mission.

CONNECTING A UNITED PASSION TO GROW THE LOCAL BLACKTOWN ECONOMY

admin@youthinsearch.org.au 02 9659 6122

BECOME A MEMBER from $299 p. 0439 812 709 WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

www.greaterbbc.org.au 5

NOVA Employment Profile

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This is a rare BREED of business HEN PM Scott Morrison first mentioned the word 'pandemic' in February this year, many of us were overcome with feelings of dread and some with panic, but the Consultant General Manager of BREED Business Centre (BBC) revealed his reaction was a rare one of excitement.

“I was excited when I heard the term pandemic,” said Emmanuel Martin who manages the Centre located in Nirimba Education Precinct in Quakers Hill.

Emmanuel Martin was quick to recognize how BREED, which provides office accommodation and services for start-ups and small businesses, could help with the challenges business owners were faced with when the government 'shutdown order' was given.

“We sensed a great opportunity to utilise our mission to provide tangible solutions to address the challenges that were posed by the crisis,” said Emmanuel, referring to their aim at stimulating economic and employment growth within the Blacktown Local Government Area.

“We wanted to help in rebuilding Australia by creating employment and fostering entrepreneurship so that the small-medium enterprise sector can get back on its feet,” said Emmanuel.

BREED's tenants, many of which were adversely affected by trading restrictions, were offered free rent during the initial outbreak.

“This helped several of our tenants stay above water,” said Emmanuel, who also conducted a free 11-week Business Transformation Webinar Series to help build resilience and improve business strategies.

It didn't stop there. Shortly before the pandemic broke, BREED partnered with the disability recruitment service NOVA Employment and hired an Administrative Assistant, which they were determined to retain.

“NOVA Employment, through Katya, has provided us with an opportunity to offer

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“

We wanted to help in rebuilding Australia by creating employment and fostering entrepreneurship so that the small-medium enterprise sector can get back on its feet.”

– Emmanuel Martin. additional administrative support to our team which, has increased our productivity and customer service,” explained Emmanuel.

Adding, 'many employers are scared about the unknown and the perceived additional support that they might think they need to provide to employ people with disability.'

But in fact, Emmanuel has discovered the contrary.

“Katya is proof that disability does not constrain ability and with some empathy, care, and support, you are doing good by empowering young people like Katya who have so much ability that can be realised, with patience and understanding,” said Emmanuel.

If your business is looking for keen reliable staff, contact NOVA Employment on 1 300 ABILITY (224 5489) for a FREE consultation.

For more information on BREED Australia visit www. breedaustralia.com.au or call 02-9853 3200.

Nova worker, Katya, centre.

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Telehealth is fast gaining traction  ELIZABETH FRIAS F you thought of using Telehealth to consult with a GP or specialist via phone or video call in the fight against COVID-19, now is the best time to do so.

As COVID-19 remains a threat Telehealth has become an option for those in hotspots, at greater risk of infection, too frail to attend hospital or unable to travel to see a doctor.

Telehealth is a medical service via phone or video call accessible to patients in regional NSW prior to the onset of the pandemic, and it was experimented at the Western Sydney Local Health District (WSLHD) to save the lives of people with acute diabetes.

It is also the digital platform used by the WSLHD Public Health Unit to check in daily with COVID-19 patients recovering at home.

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The ideal pandemic response The phone or video consultations have been found effective in managing the health of some 72,000 people diagnosed with diabetes in Western Sydney, with up to 18% of them currently using Telehealth from the security of their own homes during the pandemic.

Western Sydney Diabetes director, Professor Glen Maberly said Telehealth was being increasingly taken up by diabetes patients, including those with other types of life-threatening illnesses.

“We are still not running outpatients because we must keep social distancing, therefore we find telehealth works in response to the pandemic,” said Prof Maberly.

Professor Glen Maberly watching a Telehealthconsultationon video call.

Professor Glen Maberly(left) and researcherGideon Meyerowitz-Katz, and below photo,watching a Telehealth check-up video call atBlacktown HospitalDiabetesEducation Centre.

WSLHD health care interpreter YulitaLuck.

(Photo courtesy ofWSLHD Media).

“When COVID-19 came along, people with diabetes or at-risk of developing diabetes were coming to the emergency units in reduced numbers, staying away because their chances of having a bad outcome or dying is at least twice as much as the normal population.

“Diabetes is a disease that needs early detection and proper management [because] if left unmanaged it can lead to serious complications including heart attack, vision problems and kidney damage.”

Western Sydney is considered a hotspot for diabetes with many at-risk people being diagnosed with either Type 1 or Type 2 at doctor’s clinics and hospitals, according to Professor Maberly.

Even when the COVID-19 lockdown rules were relaxed, up to 14% drop in GP

for Goulburn and other rural NSW towns where fly-in-fly-out health specialists are not available regularly.

An additional $2B Federal Government funding for Telehealth under Medicare has been extended till March next year to assist vulnerable sick people in isolation receive medical care.

Between March 13 and September 9 this year, the Federal Department of Health said about 10.4 million patients have utilised Telehealth resulting in $1.52B paid in Medicare benefits.

The Western Sydney Local Health District covers the local government areas of Blacktown, The Hills Shire, Cumberland and Parramatta providing health services to nearly a million residents in 120 suburbs.

consultations on people with diabetes has been documented as face-to-face contacts at clinics and hospitals are shunned that something had to be done, said WSLHD research and surveillance coordinator Gideon Meyerowitz-Katz.

A forum with 50 GPs and 150 health workers in Western Sydney was held last month to discuss swift changes on patient consultations and plan the pivot for Telehealth expert services through three-way video consultations that may involve the services of an interpreter for linguistically diverse patients.

Along with their health education work in Western Sydney, Professor Maberly and Mr Meyerowitz-Katz were part of NSW Health pilot program looking into Telehealth specialist services

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Story of Ross, Royce and Coffee  GENELL DUNN OSS Dobson, a local chef who grew up in South Penrith is best known for iconic dining spots; Vincent in Glenbrook; Café at Lewers and The Union Restaurant, in addition to creating fantastic cookbooks.

Now, Dobson has started a new venture at the contemporary and luxurious retirement living development – The Royce.

I caught up with the chef to find out more about his decision to change direction and open Café Royce, and to get his thoughts on the connection between food and happiness.

Ross, after Vincent, Café at Lewers, The Union Restaurant and writing several award-winning cookbooks, why Café Royce?

“I took a break and some time out to focus on what was next. I was very fortunate and was given the opportunity to work on a large cooking book project, which I am just putting the final touches to now. I can’t tell you any more than that but it’s all very exciting. The plan is to launch this special project at Café Royce early next year.

When I was approached to operate Café Royce, I felt an immediate connection and positive energy coming from the Tulich family. They are very motivated to improve the whole retirement living and aged care experience and it was a pleasure to be a part of it.

What inspired you to become a chef?

“It was a little unusual back then, but my Dad was the cook in our house. He was passionate about his veggie patch and

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grew a lot of the food we ate; all the fresh vegetables. Also, we were lucky to be surrounded by neighbours from all over the world. However, it was our neighbours from Hong Kong, who had the most influence on my decision to become a chef.

The exciting food they ate blew me away.”

There is so much in the media now about eating nutritious health food. Has that had an impact on your cooking?

“Trends haven’t really affected what to cook and eat. But I can definitely see the influence. There are so many healthy cuisines without finding a new trend. Japanese, Thai, and Vietnamese all come to mind. I look to these traditional cuisines for inspiration.”

I’ve been very fortunate to sample quite a few of your culinary delights myself, but what’s your personal favourite?

“I really am all for the homemade classics, a roast dinner, fish and chips and a good salad sandwich. I am also fond of the exciting and fresh flavours of

Thai food, the comfort of Italian cooking or hearty Middle Eastern dishes. And I love baking and eating cake. Very simple cakes, nothing too adorned. I think it’s all about simplicity.”

What are your most crowd- pleasing dishes?

“I find that people love a good pie; chicken and leek is a winner. Soup, too.

People seem to really like fresh vegetable soups; maybe with some small pasta, scattered with parmesan and crusty bread on the side.”

What kind of dishes are on the menu at Café Royce?

“I’m inspired by Middle Eastern flavours combined with good local and seasonal produce. I like poached salmon or thai beef noodle salad and lots of fresh herbs and crisp greens. We have crispy corn fritters with rice flour on a bed of fresh salad and ripe avocado and a homemade chicken and leek pie which are very popular items. I like the idea of sharing so on request also offer a grazing plate for a couple and families to share.”

Ross Dobson.

Café Royce at The Royce Retirement Living and Aged Care Community is open from 7am-3pm for breakfast and lunch, Monday to Friday. It is a beautiful, light-filled space, with a new kitchen and elegant private dining space. Café Royce features a fresh and delicious menu by Ross Dobson, a tempting selection of pastries and coffee by The Little Marionette.

Genell Dunn is marketing manager at The Royce.

For more information visit www.theroyce.com.au

Government calls for industry partners

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INSITER for Skills and Tertiary Education Geoff Lee has launched an Expression of Interest process for industry and universities to partner with TAFE NSW in the design and delivery of its Digital Technology Centre of Excellence at Meadowbank.

The NSW Government is investing $154M to transform TAFE NSW Meadowbank into the first digital technol-

ogy-focused campus – and university and industry partnerships will play a key role in aligning the Centre of Excellence to current and future skills needs.

Centres of Excellence will establish an innovative training environment that can support collaborative learning models, including the co-design and co-delivery of skills training with TAFE, industry and universities, and provide practical, relevant training

for students in modern, purpose-built facilities and simulated workplace environments.

The Digital Technology Centre of Excellence will design and deliver training in future technologies and digitalisation including artificial intelligence, big data, gaming, cloud computing, cyber security, and programming.

The Expression of Interest process will continue until October 26.

CAFÉ ROYCE

OPEN TO THE PUBLIC We invite you to meet the team at Café Royce and enjoy the delicious homemade food, welcoming hospitality and relaxed stylish surrounds.

OPEN MONDAY - FRIDAY FROM 7AM – 3PM 123 Mulgoa Road, Penrith (opposite the Mercure Hotel) caferoycepenrith

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caferoyce

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

Vasco's is OPEN for business Dine in and Take away Open 7 Days Monday - Friday 6:00AM - 8:30PM Saturday 8:00AM - 8:00PM Sunday 10:00AM - 8:00PM Phone number: 0414 042 331

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Parramatta Light Rail is under construction out the front of Vasco’s.

We are still OPEN for business as usual, and feeding not only our loyal customers, but the light rail workers too.

Check out their extensive CATERING MENU www.vascoscharcoalchicken.com/catering • Free Range Chicken • Halal Certified • Vascafe is open for breakfast and great coffee • Gourmet Burgers and Chips • Daily Fresh Salads WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

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REPORT | OCTOBER 2020

New research reveals the ugly truth about worker attitudes

Job security tops COVID symptoms  DALLAS SHERRINGHAM LARMING new figures show 70% of Aussies admit they would still present to work with cold or flu symptoms despite the COVID-19 crisis.

The eye opening new research has revealed that, as more people head back to the workplace, the COVID-19 pandemic may surge again in Western Sydney.

The findings come from an independent survey of a nationally representative panel of 1000 Australian employees, commissioned by Cleancorp (cleancorp. com) – a specialist Australian anti-viral cleaning company that has helped hundreds of organisations keep their workplaces and communities safe during the pandemic.

The Australian Government has told Australians to stay home and get tested for COVID-19 if they feel unwell with COVID-19 symptoms, even mild ones.

Even so, research from Cleancorp found that more than half of Aussies would present to work with a headache. Although a stuff y nose, runny nose, sore throat, tingly throat, or fatigue could be early symptoms of COVID-19 or the flu, an equal 38% of respondents said they would still go into the office with these symptoms.

And 32% would present to work with a cough, 22% would do so with a stomach ache, and a fifth would go in with muscle or body aches and chills.

It seems that under-30s would be more likely to present to work with cold or flu symptoms. Half would do so with a sore or tingly throat, 46% with a runny or stuff y nose, 40% with a cough, 27% with a stomach ache, and 18% with nausea – all higher proportions than the total respondent average.

When asked to reveal why they would present to work with these symptoms, the most common answer was that the symptoms were not serious enough to justify taking time off work. Almost half said it was because they would have too much on at work, with no one else available to do their job.

And 29% think their employer won’t regard their symptoms as serious enough,

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while an equal 24% don’t want to use up their sick leave or say they will have pressure from their employer to present to work.

The survey results highlight an issue concerning casual and contract workers, who do not receive payment for sick or annual leave. More than a fifth of survey respondents admit they would present to work with cold or flu symptoms because they cannot afford to not get paid. With more than 2.6 million casual workers in Australia, this indicates that 546,000 casual workers would present to work with symptoms.

Casual workers are predominantly employed in retail, social assistance services, construction, health, education and road transport – workplaces that, especially in the current coronavirus climate, are generally difficult to operate with workers in self-isolation.

Type of symptom

% of workers that would come to work with said symptom, even if they are minor

Casual workers are a concern Co-Founder and Director at Cleancorp Lisa Macqueen said: “Now that we are facing the genuine threat of a virus ‘double whammy’ – COVID-19 and the flu – it is more important than ever not to go to work when feeling unwell.”

“Our findings reveal that many employees come to work when sick because of feelings of guilt or a fear of being judged by their bosses. However, now that we’re in a pandemic, going to work sick because you feel obliged to is no longer acceptable.

“As a significant proportion of employees re-enter their workplaces – either partially or fully – organisations must do everything they can to minimise the risks of viruses spreading among their employees, customers, and visitors.

“Employers need to understand that shared desks, meeting rooms and breakout spaces may no longer be safe to use and occupy and those old spray-andwipe principles will also be inadequate for keeping surfaces virus-free.

“Instead, using the right equipment, chemicals, and deep-cleaning processes is more important, with a focus on frequently disinfecting ‘shared touchpoints,’ such as door handles, light switches, elevator buttons, and microwaves.

A mild headache

54%

A sore throat or tingly throat

38%

Runny or stuffy nose

38%

Fatigue

38%

A cough

32%

Stomach ache

22%

Muscle or body aches and chills

20%

Nausea

14%

A low-grade fever

10%

Q. What would be your reason for coming to work if you had the above symptoms?

I don’t think these symptoms are serious enough to take time off work

58%

Too much on at work, and no one else available to do my work if I take sick leave

42%

My employer won’t think these symptoms are serious enough to take time off work

29%

Too much pressure from my employer to come to work

24%

Don’t want to use up my sick leave, or have no sick leave left

24%

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“While it is encouraging to see that many of our clients are asking for heavy-duty anti-viral cleans, we need to

see a strong shift towards a ‘stay at home if you’re unwell’ mentality to contain the coronavirus successfully.”

Thanks a million: COVID cleaners step up ORE than one million extra cleaning hours have been carried out across the entire public transport network since March to keep customers and staff COVID safe.

Minister for Transport Andrew Constance said more than 1,400 extra cleaners have been employed to support the delivery of a COVID safe public transport system.

“Six months ago we pledged to keep our customers and staff as safe as possible on public transport and support the

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return to a COVID Safe economy.

“Reaching the amazing milestone of one million extra cleaning hours not only shows our commitment to slowing the spread of the virus but our enhanced cleaning regime has provided a lifeline for those who found themselves out of work due to the virus.

“Many of our new contract cleaners for Sydney Trains have come from different industries, including hospitality, teaching and engineering, and are not only keeping the network COVID-safe

but are also able to continue working in their local communities and I thank them for all of their hard work,” Mr Constance said.

Minister for Regional Transport Paul Toole said the NSW Government’s $250M Cleaning Stimulus has seen cleaning ramped up across the regional bus and train public transport network.

“It’s critical that our customers feel safe and that’s why we’ve increased our cleaning regime including rolling out dedicated cleaners on busy bus routes

in Tweed Heads and vehicle sanitisation stations for point to point transport providers in Albury, Dubbo, Newcastle, Tweed Heads, Tamworth and the Central Coast,” Mr Toole said.

“From bushfires, to floods, to COVID-19, this has been a very tough time for the people in regional NSW and we thank everyone who has been on the frontline to help keep our communities safe and connected.”

VIDEO: www.netwerx.com.au

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

Coronavirus Report

War chest to restart events sector HE Federal Government will inject $50M to help restart Australia’s vital business events sector.

Businesses will be encouraged to attend events, trade shows and conferences within Australia through grants to help cover the costs associated with exhibiting such as the hire of exhibition spaces, the design and manufacture of displays, travel and accommodation.

Prime Minister Scott Morrison said Australia’s lucrative $36B business events sector had virtually ground to a halt during the COVID-19 crisis.

“Getting business events up and running again will be a critical part of the recovery of our tourism industry but will also have huge flow-on effects through the entire economy,” Prime Minister Morrison said.

“This is not only about supporting events companies and venues, but will also be a shot in the arm for a broad range of businesses and the people they employ - whether it’s accommodation providers, those who build exhibitions, caterers, cleaners or those offering audio-visual services.”

Deputy Prime Minister and Minister for Infrastructure, Transport and Regional Development Michael McCormack said the program would provide opportunities and encourage businesses from regional Australia to attend events in their own backyard.

“With many international trade shows out of reach for the time being, making it less expensive and easier for regional businesses to attend events in Australia will also present new opportunities to connect with and secure new

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customers,” the Deputy Prime Minister said.

“Business events encourage domestic travel and the more events we can lock in, the more people we can get flowing through our airports, on planes and staying in hotels around the country.”

Federal Tourism Minister Simon Birmingham said the sector had been hit hard during the COVID-19 pandemic with around 95 per cent of business events for 2020 either cancelled or postponed.

Sector doing it tough “Our business events sector is doing it incredibly tough at present and getting events put back into the calendar will

help this key part of our tourism industry which supports around 230 000 jobs turn the corner,” Minister Birmingham said.

“By incentivising attendance by exhibitors this should give event companies and organisers across Australia the confidence they need to move ahead with the planning of business events.”

Minister for Industry, Science and Technology Karen Andrews said the investment would also make businesses more resilient.

“Many Australian businesses are looking to each other to strengthen their supply chains, to prevent the shocks they experienced at the start of the COVID-19 pandemic,” Minister Andrews said.

Under the Business Events Exhibitor Grants program, Australian businesses exhibiting at an approved business meeting, convention, conference and incentives event in 2021 will be able to apply for upfront grants to cover up to 50 per cent of their costs ($10,000 $250,000).

This initiative is part of the Morrison-McCormack Government’s $1B COVID-19 Relief and Recovery Fund, which is supporting regions, communities and industry sectors severely affected by the COVID-19 pandemic.

For more information, go to: www.austrade.gov. au/australian/tourism/tourism-and-business/ grants

Supermarket trading regulations extended UPERMARKETS and pharmacies can continue to trade and receive deliveries 24 hours a day as rules introduced by the NSW Government have been extended until next year.

The Government responded to the COVID-19 pandemic in March by amending the Environmental Planning and Assessment Act 1979 and the State Environmental Planning Policy (Exempt and Complying Development Codes) 2008 to allow around-the-clock trading and delivery hours as well as the extension of café and restaurant take away capabilities.

Minister for Planning and Public Spaces Rob Stokes said the orders will be

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extend-ed for another six months until March 25, 2021.

“Our quick response to the immediate challenges of the pandemic ensured every-one had access to essential household goods, businesses remained viable and the economy kept ticking,” Mr Stokes said.

“Six months down the track it’s obvious we still need this flexibility.

The pandemic has taught us that we can be nimble and reduce red tape where necessary.

“We have to live with the virus for a little while yet, so we’ve extended these orders and will review them before the new expiry date in March next year.”

Mr Stokes added that extended operating hours for the construction industry, intro-duced to ensure COVID Safe working conditions, will also continue.

“The construction industry is a key driver for jobs growth during the recession so we needed to find ways to support it while keeping workers safe from the virus,” he said.

Since March, the NSW Government has issued eight Ministerial orders under the Environmental Planning and Assessment Act 1979 to: - Extend retail trading, delivery and waste removal hours; - Allow home businesses to operate 24 hours a day;

- Provide more flexible conditions for takeaway food and beverage facilities, food trucks and ‘dark kitchens’; - Allow construction sites to operate the same hours on weekends and public holi-days as they would on weekdays; - Permit temporary pop up cycleways within the City of Sydney; and - Allow temporary vehicle sanitisation stations to be built to provide professional cleaning for taxis, Ubers and community transport vehicles.

Further information on the Planning Ministerial orders can be found here: https://www. planning.nsw.gov.au/Policy-and-Legislation/ COVID19-response

School, sport, music restrictions relaxed ORE families can attend community sports, music ensembles and school camps can proceed, and a modest increase dancing at weddings is allowed under new COVID-19 safety rules.

Health Minister Brad Hazzard and Education Minister Sarah Mitchell said the latest easing of restrictions around school and community life is due to lower case numbers.

“While we are by no means out of the woods, low case numbers give health authorities the confidence to allow mums and dads back onto the sideline,” Mr Hazzard said.

“NSW Health has also given the green light for up to 20 people in the official Wedding Party to take to the dance floor, where previously only the happy couple were permitted.”

Education Minister Sarah Mitchell

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said the updated health advice comes as NSW schools prepare for a two-week break before returning for the final term of 2020.

“Everyone is committed to providing a safe environment for children, students and staff and these changes will ensure COVID-safe celebrations can happen,” she said.

“Schools have done an incredible job, and it’s exciting to see things returning closer to normal. However, we need to stay vigilant.”

Changes to Term 4 school guidelines include: • Community Languages Schools Program will recommence face to face learning; • Interschool activities can recommence on September 26 where there is a COVID-19 Safety Plan in place;

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

• Playing wind instruments, singing and chanting is permitted with strict restrictions; • Year 6 formals and graduations are permitted; • High school formals are permitted from 12 November to limit any HSC disruption; and • Kindergarten orientation, Year 7 transition, excursions and camps can resume with strict guidelines.

Musical ensembles can also resume, as long as players keep a 1.5 metre distance from one another, or three metres for players of non-reeded woodwind instruments.

Acting Minister for Sport Geoff Lee said the changes to community sport will be a welcome relief for parents.

“From this weekend, more than one parent may now attend community

sporting activities if physical distancing of at least 1.5 metres can be maintained between people that are not from the same household,” Mr Lee said.

“We know the last few months has been hard on families who want to see their kids score a try or kick a goal on the weekend.

“I would like to thank all the parents and volunteers in community sport for their commitment to following the guidelines to help keep our community safe.”

Accommodation facilities and overnight event organisers should develop and implement a COVID-19 Safety Plan.

All carpooling should continue to be avoided.

There is no restriction on school holiday travel within NSW for people who live within the State however, anyone who is unwell should defer travel plans and get tested.

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Federal Budget 2020

www.wsba.com.au

Betting on private sector revival  DAVID PRING REASURER Frydenberg has put the challenge to the private sector to pull the flailing economy up by its bootstraps.

He has done this through a broad suite of policy initiatives, including brought-forward personal income tax cuts, full expensing for depreciable business investments, wage subsidies to encourage the employment of new staff and reforming insolvency arrangements to aid businesses to continue to trade.

Overall, this a Budget with plenty of useful measures for business. The tax loss carry-back rules are a great initiative which will benefit many companies which are still operating well during this crisis and deserve support. This is a smart policy decision which can unlock cash quickly for businesses that have shown they can be profitable.

It would be ideal if the carry-back went back further than 2019 but it is still a very substantial act of assistance to companies who have been made profits in previous years but have been battling through the Covid-19 era.

It means that companies which suffer tax losses in the 2020, 21 and 22 tax years can carry those losses back and reclaim the tax on the profits they made in 2019 or carry it forward to later years.

The expensing of capital assets acquired and installed before June 2022 – an extension of the instant asset write-

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We strongly believe the government should be looking to next year's Budget to roll out serious economic reforms.”

- Dr Brendan Rynne off scheme – will also have a significant impact on business decisions.

Companies with turnover up to $5B will be able to deduct the full cost of eligible depreciable assets of any value in the year they are first used or installed, and the cost of improvements made during this period to existing eligible depreciable assets can also be fully deducted.

This will certainly help with the cost of purchasing capital equipment although, given it is temporary, it is mostly a timing advantage in bringing forward business investment, rather than an investment allowance would have brought a higher cost to the Budget. It also requires

Artist impression of the baggage area at Western Sydney Airport.

companies to have sufficient confidence to invest in the next two years.

There are also some other tax measures of note. For groups with international operations there is an important, and much-needed change to the company tax residence rules. Going forward, foreign subsidiaries will only be Australian tax resident where they have a significant economic connection with Australia.

This will prevent international subsidiaries from being tax resident on technical grounds and will simplify international tax.

The Government will introduce a Fringe Benefits Tax (FBT) exemption for retraining benefits provided to redundant or soon to be redundant employees. Without this measure, FBT would apply at a rate of 47 percent effectively doubling the cost of providing retraining

benefits. In addition, there is a potentially significant win for the reduction of FBT administration costs.

The ATO will gain increased powers to allow employers to rely on existing records rather than the current prescribed declarations and other records employers and employees must maintain. This measure will apply from the FBT year commencing April 1 after the enabling legislation is enacted.

At the smaller end of the market, there is also an extension of several small business tax concessions to entities with a turnover up to $50M, which should benefit an additional 20,000 businesses.

From a business perspective, the bringing forward of the personal tax cuts will also be welcome as they will stimulate economic growth. Overall, it is Continued on page 13

INTRODUCING WESTERN SYDNEY BUSINESS CONNECTION’S

SMALL BUSINESS MEMBERSHIP $200 + GST INCLUDES: $ 0,187( %86,1(66 675$7(*< 6(66,21 9,578$/ 6($76 72 $// :6%& :(%,1$56 $ 21( +285 ',*,7$/ 0$5.(7,1* &2168/7$7,21 $&&(66 72 7+( 0(0%(56 21/< %86,1(66 DIRECTORY $ /,67,1* 21 7+( :6%& :(%6,7( $&&(66 72 /(*$/ .12:/('*( 6833257 0(0%(5 5$7(6 72 :6%&¦6 %86,1(66 (9(176

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WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

Federal Budget 2020

News

Council endorses Penrith’s rising strong recovery plan ENRITH City has taken another step towards economic and social recovery, with the adoption of the Penrith Rising Strong Recovery Plan.

Over the next 12 months, the plan will steer proactive efforts to recover from the impacts of the COVID-19 pandemic, shaping the future of Penrith city and the communities who live, work, invest, study and visit there.

The plan continues to provide support where it is needed most, building on the initial package for communities and businesses released by Council over March and June 2020.

Newly elected Mayor, Karen McKeown OAM, said the Penrith Rising Strong Recovery Plan was her top priority.

“The Plan has been developed in collaboration with local businesses and community organisations, who are at the coalface of dealing with the fallout of the pandemic. Their experiences and their particular needs going forward are built into the foundation of the Penrith Rising Strong Recovery Plan,” Cr McKeown said.

Since May, Council has been leading two taskforces dedicated to guiding Penrith City’s recovery from the economic and social impacts of the COVID-19 pandemic.

The experience and input from key local stakeholders are critical to a targeted recovery, so the taskforces were built as a coalition between Council and local businesses, educational institutions and sporting groups, economic representatives like the City Centre Corporations and the Chamber of Commerce.

P Dr Brendan Rynne.

David Pring.

Continued from page 12

recording a fall of about 3.5 percent, while public final demand swings in the opposite direction, up about 5.75 percent and 2.5 percent in 2020-21 and 2021-22 respectively.

A consequence of the government-induced boost to private consumption and investment spending is an increase in inflation of 1.75 percent for this financial year and 1.5 percent for the next.

It is highly likely we will see price increases in investment goods as businesses take advantage of the concessions offered in the Budget.

What is conspicuously missing from the Budget is any certainty around the outlook for Newstart payments beyond the end of this calendar year.

“We strongly believe the government should be looking to next year's Budget to roll out serious economic reforms, many of which can be readily found in the Productivity Commission's 2017 "Shifting the Dial" report”, Dr Rynne said.

a budget focussed on stimulus measures for mid-market growth and job creation, supported by welcome tax changes.”

Western Sydney is already the beneficiary of substantial infrastructure spending over the next 10 years.

Western Sydney Benefits This year’s budget has also announced additional national infrastructure spending which will benefit Western Sydney businesses that supply the construction and infrastructure industries and will provide more projects for companies that are able to tender to supply these infrastructure announcements.

Dr Brendan Rynne, KPMG Chief Economist, says the Government has gone 'all-in' with the Budget, betting on the private sector to pony up and drive the post-coronavirus economic recovery for the nation.

This big bet is seen in the economic forecasts underpinning the Budget.

Private final demand is forecast to kickup in 2021-22 by about 7 percent after

David Pring is Managing Partner of KPMG Western Sydney.

Penrith Mayor, Karen McKeown OAM.

Within the umbrella of the Penrith Rising Strong Recovery Plan are several targeted components.

There are 30-day and 100-day recovery goals, a dedicated Social Recovery Plan which focuses on community capacity building and resilience, financial support and community engagement; while a dedicated Economic Recovery Plan addresses needs for marketing and promotion for local businesses, financial support and incentives, arts and cultural opportunities, and attracting investment to our City.

While providing a guiding blueprint for the coming 12 months, the Plan is also designed to be amended and built-upon as needed.

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News

www.wsba.com.au

Artist impressions of the stations.

AIRPORT STATIONS NAMED  DALLAS SHERRINGHAM HE station locations for the new Western Sydney Airport and Aerotropolis line have been named.

The stations for the new Sydney Metro project will service Greater Western Sydney and will provide a multitude of new business opportunities for the region.

The project also set to deliver a multi-billion dollar boost to the region’s economy.

NSW Premier Gladys Berejiklian, Minister for Transport Andrew Constance and Minister for Western Sydney Stuart Ayres announced the station locations at the site of the future Western Sydney Aerotropolis Station.

“The Sydney Metro – Western Sydney Airport project will support 14,000 jobs, including 250 apprentices and inject billions of dollars to the NSW and Australian economies,” Ms Berejiklian said.

“Where we are standing today will become a major new transport interchange, right in the heart of the future central business district for the Western Parkland City.”

Federal Minister for Population, Cities and Urban Infrastructure Alan Tudge said construction would start this year on the around $11bn mega-project that would deliver economic support and local jobs.

“This city-shaping investment is being

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“

Western Sydney residents will reap the benefits of this investment well before the first train leaves the station.”

– Minister, Alan Tudge. fast-tracked to help our economy recover from COVID-19 and deliver a major stimulus right in the heart of Western Sydney,” Mr Tudge said.

“Western Sydney residents will reap the benefits of this investment well before the first train leaves the station.”

Exact station locations have now also been confirmed on the 23km driverless railway line at St Marys, Orchard Hills, Luddenham and two stations at the airport.

The St Marys station will be beneath the existing St Marys station.

Long tender process NSW Minister for Transport and Roads Andrew Constance said the tender process had also started to deliver 10km of twin Metro railway tunnels, with the call for registrations of interest.

“Construction starts later this year on a project that will become the transport spine for the Western Parkland City,” Mr Constance said.

“The new railway will link residential areas with jobs hubs, and connect travellers from the new airport with the rest of Sydney’s public transport network.”

NSW Minister for Jobs, Investment, Tourism and Western Sydney Stuart Ayres said the project would be a game changer for the region.

“This will provide the backbone for the economic and broader development

of the Western Parkland City,” Mr Ayres said.

Federal Member for Lindsay Melissa McIntosh said the Australian and NSW Governments were working together in preparation for the airport opening for passenger services.

“The huge investment in Western Sydney Infrastructure projects is creating an interconnected city that will enable innovation, support growth and create jobs to build an exciting future for Western Sydney,” Mrs McIntosh said.

Supporting the airport and Aerotropolis is a key part of the Western Sydney City Deal – a 20-year agreement signed in March 2018 by the Commonwealth Government, NSW Government and eight Western Sydney councils.

Land parcel holds the key to jobs boom

A

LANDMARK rezoning will see 6,500 hectares of land rezoned to provide for employment, residential and environmental uses in the Western Sydney Aerotropolis, setting up NSW for a strong economic recovery and paving the way for land to be developed before the first plane takes off in 2026.

Minister for Planning and Public Spaces Rob Stokes said the rezoning of the Aerotropolis Core, Badgerys Creek, Northern Gateway, Agribusiness and Wianamatta-South Creek was the catalyst for the creation of Sydney’s

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third city centred on a new global airport.

“These first five precincts will deliver much-needed jobs growth to Western Sydney, providing the potential for 100,000 new jobs, as well as homes for 30,000 residents once fully devel-oped,” Mr Stokes said.

Mr Stokes added that the Aerotropolis would be supported by the Wianamatta-South Creek pre-cinct, which sets up a central green spine to protect the environment and provide open space for future residents and visitors to enjoy.

“This 1,300-hectare precinct will include walking and cycling trails that connect open space along the creek as well as cafes and restaurants.”

Minister for Jobs, Investment, Tourism and Western Sydney Stuart Ayres said the Aerotropolis will be a major contributor to the 200,000 future jobs that will be created across the Western Parkland City over the next 20 years.

“This high-skill jobs hub is set to become the most dynamic economic development precinct in Australia with jobs in aerospace and defence, manufacturing, healthcare, freight and

logistics, agribusiness, education and research industries,” Mr Ayres said.

In addition, the Agribusiness precinct will revolutionise local fresh food farming as produce can go from the farm gate to the international consumer plate in 36 hours.

The Western Sydney Aerotropolis rezoning is one of 10 projects in the fifth tranche of the NSW Government’s Planning System Acceleration Program. To date, the program has created oppor-tunities for more than 50,000 jobs and almost $25B worth of economic investment.

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

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Designing luxurious homes in harmony with nature Proud finalists of the 2020 Sydney Hills Local Business Awards

At Sami Design, we’re highly respected architects renowned for creating luxurious, detailed, and unique designer homes and prestige commercial projects.

We work collaboratively with our clients and team members to ensure value and win-win outcomes for everyone involved.

Committed to Communication Sami Design professionally handles the process from start to finish. We form strong partnerships with our clients, keeping them involved with every step of the journey.

Our Vision To be the most respected and recommended Architects in Australia for the design of luxury homes and prestige commercial projects

Our Mission Designing functional spaces and structures of timeless beauty which exist in harmony with the natural environment and improve everyday life

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We are proactive in our approach and thrive on sourcing solutions for any unforeseeable issues thrown our way. Our team takes full responsibility to ensure everything runs as smoothly as possible.

Partnership – we work in partnership with our clients and team members to add value and create win-win outcomes

Dedicated to Details With a solid background knowledge in construction, architecture, and design, our Director, Sam Gohari, is across the finer details. He knows what needs to be considered and improved to enhance the overall outcome.

Ownership – we are proactive and professional in our approach, focusing more on solutions than problems and taking responsibility to make the right things happen Details – understanding the power of small to influence large, we are passionate about getting the finer details just right to create the best outcome Sustainability – in our business operations, our architectural designs and in supporting initiatives that enhance our community

Embracing the Environment As winners of international awards, we strive to create structures of timeless beauty that sit in harmony with nature.

No trees are disturbed and no views are concealed. The space, surrounds, and sustainability are all taken into consideration when formulating elegant and tranquil homes for our clients.

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Billy the Greek Restaurant opened in Dural 5 years ago. Billy and Merrynne returned from Queensland continuing Billy’s passion for cooking delicious Greek and Mediterranean food.

Billy’s menu comprises his family’s traditional recipes, with the freshest produce sourced locally as much as possible, including the best vegetables from their family’s farms.

Billy and Merrynne’s fourth restaurant was popular from day one, welcomed by locals and beyond, especially those customers that had followed their journey from their original restaurant in Castle Hill to Port Douglas, Queensland and back to Dural.

They are so grateful for the support and devotion to the restaurant, especially in the last few months, with all the challenges and restrictions that have been placed on dining.

Billy the a Greek is open for Takeaway every night Tuesday to Sunday, Takeaway lunch Wednesday-Sunday!

The restaurant is open for dining in Tuesday-Sunday!

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FINALIST SYDNEY HILLS

Riding for the Disabled Association (NSW) Tall Timbers Centre is a volunteer organisation that provides fun and engaging horse-related programs to enrich the lives of people with disabilities. Our Centre also offers life skills programs, equine related programs and Occupational therapy. Riders can participate at a therapeutic, recreational or competitive level. z

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Strengthening abilities through Equine programs Clinic and Equine based Occupational Therapy Social skills Life Skills Self-Esteem

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Communication Sensory Garden programs Corporate Partner and Volunteering opportunities available Not for Profit NDIS Registered Provider

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Relieve skin and respiratory symptoms with salt therapy at Salts of the Earth.

Salt therapy is a natural and non-invasive therapy that can help relieve the symptoms of a wide range of respiratory and skin conditions such as asthma, eczema, KD\ IHYHU DQG D FROG RU ÀX Book in for a complimentary consultation with our salt therapist today.

Salts of the Earth Dural 11/286 New Line Rd, Dural NSW 2158 BOOK NOW: 02 9651 4396 saltsoftheearth.com.au

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2020 2 020

AW

ARDS

FINALIST SYDNEY HILLS

POSH PANACHE FINALIST 2020 SYDNEY HILLS Local Business Awards for:

OUTSTANDING BEAUTY SERVICE BUSINESS PERSON OF THE YEAR

Posh Panache Beauty Salon

Relax, Rejuvenate, Recharge, Refresh “Sometimes it’s OK to do nothing”

We specialise in Business Support Customer Service Human Resources

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Accounting Sales & Marketing Information Technology

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2020 BLACKTOWN

Local Business Awards Special feature 4 - check out these local businesses

www.thebusinessawards.com.au | www.accessnews.com.au 22

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

2020 Blacktown Local Business awards

A night of emotion and gratitude A HUGE success.” That is how Steve Loe described this year’s Blacktown City Local Business Awards following the spectacular awards ceremony held on September 22.

“It was a magnificent, highly emotional night for all concerned,” the Awards founder and Precedent Productions Managing Director said.

“Not only was the event a huge success, but the entire program was our best ever.”

Mr Loe said the presentation ceremony, held at St Marys Band Club, was emotional and heartwarming as winners took to the stage to receive their trophies.

“Some speeches were hilarious while others were tear-filled,” he said.

“The one thing they all had in common was the genuine gratitude all recipients felt towards their staff, family, friends, customers and supporters.”

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Precedent Productions MD, Steve Loe.

The Western Sydney Business Access was on hand to capture all the excitement as the finalists in each category were announced and, the official media partner for the Blacktown City Local Business Awards, has published a winners’ feature, that recognises all category winners

from the presentation evening.

“The awards are only possible with the support of our Major sponsors: Blacktown City Council, Blacktown Workers Club, NOVA Employment and Westpoint Shopping Centre and Support sponsors: Seven Hills Plaza, Stanhope Village, Blacktown Mega Centre, White Key Marketing, Greater Blacktown Business Chamber, BREED Business Centre and Rotary Club of Blacktown City,” Mr Loe said.

“I would like to thank them for their support of the awards, which proves their commitment to their community and the businesses that thrive there.”

Mr Loe also thanked St Marys Band Club for providing such an outstanding venue for the event.

“I’d like to particularly thank the amazing staff for providing such wonderful service and excellent food, which everyone thoroughly enjoyed.

“My special thanks also to the St Marys Band Club management team for their support and hard work in ensuring the presentation night was a success.

“I would also like to acknowledge the fabulous entertainment provided by Aaron Tsindos, Stefanie Jones and Monique Montez and our amazing and ever-professional MC Paul Hancock.”

Businesses can register for the 2021 Local Business Awards at www.thebusinessawards.com.au For more information about the Local Business Awards program, call Precedent Productions on 8363 3333.

This Year's Winners Category Name Automotive Services Bakery/Cake Shop Beauty Services Butcher Cafe Early Childhood Centre Education Service Electrical Appliance Store Fashion Shop Fast Food/Takeaway Fitness Services Floor Coverings & Window Furnishings Florist/Plant Retail Store Fresh Food Hairdresser Health Improvement Services Home Furniture & Furnishings Home Improvement & Hardware Jewellery & Fashion Accessories Store Most Inclusive Employer New & Used Motor Vehicles New Business Performing Arts Pet Care Pharmacy Professional Services Real Estate Agency Restaurant Service & Trade Sole Operator Specialised Business Specialised Retail Business Business Person of the Year Youth Award Business of the Year Blacktown City Council Sustainability Award Blacktown City Council Sustainability Award - HC Blacktown City Council Sustainability Award - HC

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

Business Name Aussie Forklifts Lalor Park Hot Bread Bless Khin Beauty Sutcliffe Meats Gloria Jeans - Seven Hills Plaza Kids Early Learning - Quakers Hill North Preschool Kumon Stanhope Gardens Education Centre Harvey Norman - Blacktown Mega Centre Millers Fashion Club - Seven Hills Plaza Fresh Break - Westpoint Blacktown Vibe Health Club - Westpoint Blacktown Decorug - Homemaker Prospect Flowers by Jody Wesfresh Outlet Haus of Hair Blacktown Medical Imaging - Westpoint Blacktown Fantastic Furniture - Homemaker Prospect Home Heat & BBQ Angus & Coote - Westpoint Blacktown Northwest Community Childcare Heartland Kia - Blacktown I Love Cruising with Dianne Helen Perris Music Studio Barking with Bianca Terry White Chemmart - Stanhope Village Smita Nashikkar Photography Qfirst Invest Sydney Australia Green Peppercorn Sydney Electrical Contractors Love.Light.Soy Candles ORATEL Network Solutions BCF - Boating & Outdoor Equipment - Blacktown Mega Centre Marites Idea Novis, Qfirst Invest Sydney Australia Jenna Aguilar, Bless Khin Beauty Sydney Electrical Contractors JumpStart 4 Kids Long Day Care Centre Nexen Energy Solutions The Cutting Room

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2020 Blacktown Local Business awards

WINNER

02 9679 8992 20 Garling Road, Kings Park

SERVICING SYDNEY FOR OVER 20 YEARS

WINNER

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info@aussieforklifts.com.au www.aussieforklifts.com.au

Heartland Motors has been servicing the local community for over 50 years.

At Heartland Kia Blacktown We have a large range of new and quality used cars for sale, our team can also provide you with genuine servicing, finance, insurance and a massive range of parts & accessories.

We are committed to delivering Quality, Safety and Innovation in everything we do; while at the same time finding ways to improve.

Call 8822 8344

Blacktown

heartlandkiablacktown.com.au

120 Sunnyholt Road

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

2020 Blacktown Local Business awards

At JumpStart 4 Kids Long Day Care Centre we were w ecstatic to receive the Blacktown City Council 2020 Sustainability Award category at the Blacktown Local Business Awards This awards signiďŹ es collaboration between educators, children and families who continue to support sustainability daily throughout our service. Our vegetable garden offers children daily hands on experiences, as they water and discover an array of fruits, vegetable, herbs and at times some very friendly insects to investigate. Our compost bin allows children to reduce waste which is then used as fertilisers for our garden. Our very active worm farms are a highlight for the children as they feed, touch and care for some very wriggly friends. Families and children visit our vegetable garden to explore and to harvest vegetables and fruits for home and centre based cooking experiences. We are always excited to see photos of fantastic dishes served at home with our fresh garden ingredients.

Switching off lights, solar panels, water saving initiatives and using donated recyclable materials from families and exploring play through loose parts all contributes to childrenâ&#x20AC;&#x2122;s awareness of sustainability.

Children learn through play, investigation, active questioning, and exploration. Being sustainably conscious supports not only our centre environment but our broader community as we support all children and families to become active and responsible citizens.

WINNER

JumpStart 4 Kids Long Day Care Centre located at 94 Harold Street Blacktown is an Exceeding centre dedicated to engaging children in play-based learning that builds inquiry minds through the support of dedicated educators as we continue to achieve exceeding outcomes for all children in our care. We look forward to sharing our sustainability initiatives with our current and future families.

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

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2020 Blacktown Local Business awards

PROPERTY INVESTMENT GROUP

WINNER

Meet Marites Idea Novis, the woman of the hour who walks the talk with faith, grace, and glamour. She is the mind behind Qfirst Invest Sydney Australia Pty Ltd (Qfirst Invest).

At the age of 29, having founded a family-owned Philippine-based company Quezon First Engineering Services in July 2000, Marites has mastered the expertise of a property strategist. Since the foundation of the company, she managed the business and has attained exposure to general construction as finance and logistic manager, all these while juggling the role of a business owner, a mother, a sister, and a daughter.

During this time, Marites is unstoppable. The goal-getter in her paved the way of the company’s recognition from Lucena City, the city in which it was established and from other Philippine municipalities as well. Her company expanded and her networks grew. The service of their company stretched: from preparation of building plans and engineering consultancy to actual building construction and electrical installation.

Quezon First Engineering Services became a persevering force and a coming together of fully committed and well-experienced professional engineers and architects. The company became a breakthrough of trustworthy services which include designing, consulting and building for the growing general construction industry in the advent of the new millennium. She became one step ahead of her competitors because of the company’s state-of-the-art tools and equipment and testing facilities that guaranteed quality workmanship on client requirements and on-time delivery and project completion. There was no denying that the service Quezon First Engineering offered are rooted from the clients’ trust and safety standards and practices it adheres to.

During her 18 years tenure, having managed their very own first company Quezon First Engineering, Marites knew she has a lot more to offer in the property and business industry that is why she, together with her husband Engr. Gerard Francis Novis, packed her bags and brought her passion and skills to Australia; thus, the foundation of Qfirst Invest on October 2017.

This passion-driven business woman has described her role as Qfirst Invest’s managing director as “an outlet where dreams are allowed to be big and fear is conquered.” Even on a different country, Qfirst Invest’s ultimate goal did not change. It still caters to the utmost needs of clients, letting them know that their need is the company’s priority.

At present, Qfirst Invest continues to live by its vision and mission of providing its clients of nothing but the best and most convenient quality homes that promises a secured future. Each day, Marites, along with Qfirst Invest’s team, dedicates her time and effort in guiding and advising the clients on strategies of achieving their financial goals through property investment. Through client prospecting, listing, showing, and selling properties, Qfirst Invest assists in developing a property wealth plan.

Qfirst Invest, with a force of more than a decade of experiences and obtained skills, is more than just planning and promises. We are a team of high quality services providing an endless range of possibility built from trust and credibility from our most treasured clients.

Shop 1035A Westpoint Blacktown 17 Patrick St Blacktown NSW 2148 and the phone number: 02 8814 9387.

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WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

2020 Blacktown Local Business awards

WINNERS – Business of the Year 2020 Sydney Electrical Contractors is proud to announce that they have been recognised for a second year in a row at the Blacktown Local Business Awards as winners in the category of Services and Trades. Held on the 22nd September 2020, the Local Business Awards acknowledges outstanding local businesses that go above and beyond – who provide quality work, products and an exceptional customer service experience.

Up against many exceptional businesses, Sydney Electrical Contractors were also awarded the overall Gold Award for “Business of the Year for 2020” which is a testament to the company’s great leadership and hard-working team. This major achievement has left the entire team at Sydney Electrical Contractors feeling incredibly happy, humbled and motivated to continue striving for excellence.

Even though 2020 has been a tough year for all and has put many businesses in difficult situations, Managing Director Robert Theodoridis during his acceptance speech, described how determined the company was to make this a successful one. “It’s truly a blessing to win this award with the year we have all had. We need to be resilient to get through these times. If you get knocked down, you get up and keep fighting. If you can get through a year like this, you can do anything”.

Sydney Electrical Contractors have truly demonstrated their constant commitment to top class and quality services throughout 2020, being one of the preferred electrical contractors Sydney wide and truly worthy winners of these awards. Managing Director Robert Theodoridis explains, “we are a company who never settles for complacency and strive to excel even further every year. Our aim was to strive to be leaders in our Industry and set the standard of how Small Electrical Businesses need to operate to be successful. Many business owners have contacted us to help them with their business support needs especially throughout this exceedingly difficult time we have all experienced in 2020.”

Sydney Electrical Contractors makes it their mission to give back to the local community. The company is also associated with many non-for-profit organisations, donate on a regular basis and attend regular charity functions and events.

The ultimate goal of Sydney Electrical Contractors is to continue to be Industry Leaders and be known for their high-quality workmanship within the industry and greater community. The company believes that with this continued excellence in service that the growth of the company will continue with a vision to expand into Canberra, Victoria and Queensland in the near future.

Services Sydney Electrical Contractors have more than 35 years’ combined experience in the electrical and communications industries. They specialise in new home electrical installations, solar system installations, commercial fit outs, multi-story residential apartments, and strata maintenance. The company is also qualified in all Level 2 Electrical Work which includes emergency and restoration repairs Below are our Residential Services: • New homes and extensions • Multi story residential projects • Broad variety of electrical maintenance and repairs.

• Real estate maintenance.

Below are our Commercial Services: • Highly responsive emergency electrical repairs

• Extensive and complete lighting design and solutions • Shop fit-outs and major renovations • Emergency and exit lighting • Overall electrical maintenance and preventative programs • Structured data cabling • Real estate maintenance

Below are our Level 2 Electrical Services: • Emergency power line repairs with insulated low voltage cherry picker (EWP) • Residential, Commercial and Multi storey metering • Disconnect & reconnections • Main switchboard upgrades

• Over-head and underground mains • Defect rectifications • Single and 3 phase upgrades and services • Temporary power supplies • Installation of steel and timber private poles • Real estate maintenance

For more information about Sydney Electrical Contractors head to www.sec24hr.com.au or contact us on (02) 8007 7215 WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

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2020 Blacktown Local Business awards

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WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

2020 Blacktown Local Business awards

Westpoint shines in winners IX Westpoint retailers were announced as overall winners at this year’s Blacktown Local Business Awards held on August 22, showcasing the achievements and resilience of our local businesses.

Of the staggering 8,000 plus nominations this year from the local area, there were 337 finalists chosen across multiple categories, of which 76 were Westpoint retailers.

The Local Business Awards has been running for over 30 years to celebrate businesses, their teams and owners.

It is regarded as one of the major business events for the local area, giving the public the opportunity to nominate their preferred businesses and show.

Their appreciation for outstanding providers of goods and services.

Westpoint is excited to announce the six winning retailers from the Centre are: • Fresh Break–Fast Food/Takeaway

S

• Angus & Coote–Jewellery and Fashion Accessories Store • QFirst Invest–Real Estate Agency • Blacktown Medical Imaging–Health Improvement Services • Vibe Health Club–Fitness Services • Outstanding Businessperson of the Year was awarded to Marites Idea Novis from QFirst Invest.

Westpoint Centre Manager, Agata Rynkiewicz, said that the Centre is proud to be involved in this year’s Local Business Awards.

“At the awards ceremony I spoke about passion, resilience and agility being the cornerstone of small business, especially in 2020,” MsRynkiewicz said.

Westpoint is a major sponsor of the Blacktown Local Business Awards.

Image gallery of this year's winners.

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

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WESTERN SYDNEY

Family Business Welcome

With David Pring

Welcome to KPMG Family Business feature articles. If you would like to discuss these articles or how KPMG can help with your business please feel free to contact me on 9455 9996 or davidpring@kpmg.com.au

Facing the rise of cyber crime in the COVID era  GORDON ARCHIBALD he COVID-19 pandemic caused the mass relocation of workers from the relative safety of their corporate network to studies, bedrooms and kitchen tables all over the world –expanding the attack surface of organisations exponentially. So, what changes has the office exodus brought to our cyber threat environment.

In addition to the cyber-crime challenges before the crisis, more than four in ten organisations (41 percent) have experienced an increase in cyber-security incidents according to the 2020 Harvey Nash/KPMG CIO Survey. Last year’s edition of this research, the largest global survey of technology leaders, suggested a positive trend when it came to cyber-crime. It showed that as the board’s attention to cyber-security grew and investment increased, cyber-attacks had topped out and even started to decrease.

In responses collated before the pandemic, major attacks had fallen yet again.

Unfortunately, no amount of board attention could have predicted or compensated for the unexpected mass relocation of office workers from corporate networks to home networks. Eighty-six percent of survey respondents moved a significant percentage of their workforce to remote working. The attack surface of organisations expanded exponentially, with IT departments struggling to support and secure the myriad of new, personal devices accessing networks.

Overall, three-quarters of respondents indicated the importance and role of cyber-security increased as a result of COVID-19. But how has the attack landscape changed? Globally, the biggest rise was in spear phishing (83 percent) and malware (62 percent), followed by denial-of-service attacks (21 percent).

The jump in phishing and malware indicates the growth in risk has come mainly through cyber criminals targeting newly remote-working employees.

Perhaps unsurprisingly, security is now the top technology investment pri-

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ority, listed by 47 percent of respondents.

And, for the first time in this survey’s history, cyber-security expertise has become the most in-demand skill set.

As well as remote access from personal devices, the rapid scaling of cloud-based software and the management of vast amounts of data and documents across a complex technology environment all represent new pressures on security and privacy. Customer experience and engagement, the second highest priority tech investment, will rely heavily on a cloud-based digital infrastructure, so cloud security becomes paramount.

There are some core activities that organisations can undertake to protect themselves from increased threats:

• Dynamically evaluate risk including the context of the changing operating environment.

For example, threats and risks deemed low in a pre-COVID world, may now be high.

• Strengthen education and awareness of staff, who may be prone to increased phishing and malware attacks.

• Reassess the effectiveness of cyber controls protecting critical systems and data and new delivery platforms.

• Re-evaluate controls with your third parties. There have been recent cases of infiltration occurring via third parties, who have had weaker security controls in place.

• Update and test Business Continuity processes and programs and have confidence in the ability to recover from an incident.

With cyber risks increasing, companies will turn to outsourced or managed services to help keep their systems robust against attacks. With every home router now a potential weak point, a security rethink is needed for the new ‘hybrid work’ environment, where significant numbers of workers will remain outside traditional workplaces, part or all the time.

First published by Gordon Archibald, Partner, National Lead, Cyber Security Services KPMG Australia and Mark Tims Partner, Technology Risk, KPMG Australia on KPMG Newsroom on 1 October 2020.

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

Family Business

www.wsba.com.au

Increasing childcare affordability would boost economy and society  ALISON KITCHEN  GRANT WARDELL-JOHNSON USTRALIA needs a rebound in economic activity, and productivity gains to bring us out of the recession – and a major impediment to driving our economy is unequal gender workforce participa-

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tion.

The COVID lockdown has highlighted just how important childcare provision is to working parents, particularly mothers, who have wrestled with trying to work at home, while looking after pre-school children.

KPMG’s own Victoria office has seen an 84 percent rise in carers leave requests during the period of Stage 4 lockdown – a proof point if any were needed on the importance of childcare.

Today we publish a report recommending some changes to the funding of the childcare system and we have found that short-term investment now will pay rich economic and social dividends in years to come.

The Child Care Subsidy: options for increasing support for caregivers who want to work is the fifth paper in our series examining gender issues in the workforce but is the first since the COVID pandemic – which has added extra urgency to the need for reform, given the economic slowdown has hit lower earners, mostly women, hardest.

We have identified two options – a preferred longer-term plan and an interim stage to get there, given the difficult financial position the federal government now faces.

The first option outlined is raising the Federal Government’s Child Care Subsidy (CCS) to a nearly fully-funded 95 percent, from its current 85 percent, which the study shows would boost the economy annually by up to $7.4bn, at a cost of $5.4bn in additional CCS expenditure (net of additional income tax receipts that would flow from the increased workforce participation).

This, we believe, should be our long-term goal.

An additional cumulative benefit to GDP would arise from this option, as parents increased their career-long productivity by being able to strengthen their engagement with work and professional development while their children are very young. Our modelling estimates that over 20 years this could add up to $10bn to GDP. The second option – and a more realistic interim measure given its lower cost – involves the elimination of per-child subsidy caps, and an increase in the maximum subsidy for the lowest income families. We estimate the annual GDP benefit of this policy option is $5.4bn, at a cost of $2.5bn (again, net of additional income tax receipts). Helping the worst-off must be the immediate priority.

A major issue explored in the report is how the CCS interacts with the income tax and family tax benefit (FTB) systems – and it highlights how the progressive withdrawal of CCS and FTB and the subsequent increase in marginal tax rates can combine to create large disincentives to a parent working more hours.

This issue we have defined as the Workforce Disincentive Rate (WDR) – and our modelling confirms that while the current CCS has improved the financial position of many families, others continue to face WDRs topping 100 percent – meaning a family can actually be worse off if a parent works additional hours. The WDR problem affects people across the income scale.

The interim option we recommend will see the CCS modified to eliminate the ‘cliffs’ inherent in the current system – where just one extra dollar earned could cause a household to lose up to $5,000 of subsidy.

Childcare is a barrier we have imposed on our economy and society – we firmly believe that Australia could cross a productivity frontier if we could remove that barrier. The study shows that annually an estimated additional 200,000 extra workdays per week could be unleashed by a near-fully-funded childcare system. This is why it must be our long-term goal, even if we have to get there in stages.

We have to start seeing childcare subsidy not so much in the prism of costs (as difficult as that is in the immediate circumstances) but as an investment in the ability of parents, especially mothers – given Australia’s historic ‘1.5 model’, where men work full-time and many women part-time – to maximise their contribution to the economy, according to their needs and preferences.

Australia is currently considering various stimulus measures to boost our COVID-impacted economy.

Increasing productivity by boosting childcare support should be right up there.

First published by Alison Kitchen, National Chairman, KPMG Australia and Grant Wardell-Johnson, Lead Tax Partner, KPMG Economics and Tax Centre, KPMG Australia on KPMG Newsroom on 7 September 2020.

Time to look at strategies for repurposing  PETER LIDDELL ITH closed borders and the resultant fall in demand for Australian fresh produce normally destined for overseas Asian markets now is the time to look at how our national supply chain can be repurposed to address the disruption.

The supply chain is a business-to-business story (B2B) starting on the farm, or in the sea, with produce freighted into markets and food outlets.

The last mile is a business-to-consumer story (B2C), right into people’s homes using e-commerce/last mile delivery platforms.

In response to the COVID-19 crisis, we’re seeing vital supply chain work being done with partners like Foodbank, and the utilisation of government care packages.

But there’s also the opportunity for businesses to rethink domestic delivery capacity. Fleets of vehicles currently delivering supply of fresh products such as bread for four hours each morning, could have their capacity reutilised in other key parts of the supply chain.We could think of this as the ‘uberisation’ of transport and logistics.

Right now, the market wants fresh fruit and vegetables, seafoods and proteins. Yet at the same time there’s a slowdown of transport as domestic borders limit speed of delivery and the return of assets like trucks and containers. There is also the rising cost of freight. Exports are experiencing limited access to airfreight (and even shipping containers) for fresh produce and excessive prices from <$1k

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up to as high as $25/kg. These prices don’t realistically support exports into Asian markets.

On the domestic front, the high demand surge for B2B-filling of retailer’s shelves and B2C-home deliveries for food, sporting and entertainment equipment is changing transport patterns rapidly. That means pivoting and repurposing transport fleets at the same time building in management of the vital aspects of OH&S and regulatory for food handling and dangerous goods.

What is the specific solution for the domestic supply chain right now?

We need to analyse current failures and choke points driven by the COVID-19 pandemic and build new business continuity planning models.

The aim is to put supply chain front and centre in reshaping activities. In other words, identify by critical industry what must change to support Australia as a self-sustaining country.

Whilst certain businesses can defer activity like fishing for lobster and other seafoods, other commodities like fruit and vegetables must be harvested or they go to waste. For these commodities, it is time to pivot and re-purpose – moving fresh into frozen products, extracting key properties as inputs into vitamins and supplements or as ingredients into food and beverage manufacturing. These are just a few examples of how businesses must think differently during times when borders and access to traditional markets remain closed.

Additionally, we can also look at the flow of inbound and outbound products

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

through the lens of regional and local supply chain flows. Wherever possible we must seek to utilise alternative modes of transportation and conduct tradeoffs according to criticality, needs, cost, service, and risk scenario analysis of all viable options.

How can we understand ‘criticality’? The answer is firstly on type (fresh, perishable) and then supply criticality.

We need to create inventory and supply visibility across the end-to-end chain – identifying those critical choke points and reconfiguring flows, storage, and domestic supply chain structures.

Supply risk management is based on four key factors: item classification; supplier location (local, interstate, off-shore); alternate supply options, alternatives; available transport routes and lead-times (potential delays across state lines, access to road and rail freight, access to food containers).

Pivoting and repurposing also involves mapping the supply chain. That is about enabling better visibility of several tiers of suppliers, as well as the logistics between those suppliers. We need to know where the alternative routes and access points are to be ready when disruption (eg. no freight or container access) hits the supply chain.

Businesses need to conduct a value chain assessment of other risk factors that may escalate costs. This includes knowing that transportation shortages may increase cost (as transport companies see an opportunity to raise margins) and impact service and inventory capabilities. It’s essential to take proactive

action to address anticipated shortages, such as possibly pre-booking/consolidating freight for charters with others – even competitors! Another intelligent approach is to identify additional supply sources even across other industries, near-shore options and/or identify collaboration opportunities with competitors in the same geographical area.

By shifting production closer to the end customer, organisations can offer faster fulfillment at a lower cost and with a smaller carbon footprint. Micro supply chains also mitigate the impact of reverse logistics, the annual cost of which in the U.S. alone is expected to reach $550 billion by 2023. Working within rather than across borders means micro supply chains are far less vulnerable to changes in regulation, interest and exchange rates, wage inflation or tariffs. The ability to manufacture in smaller batches keeps inventory costs and waste to a minimum.

Supply chains of the future won’t be driven by products and processes, but by customer needs. They won’t depend on capital-intensive fixed assets and linear flows but on an ecosystem of modular capabilities, delivered through a network of trusted third-parties that can be scaled and recombined as needed. It’s likely too that operators will become managers – and that means new skills will be required and new job roles created. That’s the evolution we’re seeing; pivoting and repurposing now will help us get there.

First published by Peter Liddell, Partner, ASPAC Head of Supply Chain, KPMG, on KPMG Newsroom on 15 September 2020.

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WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

Technology Success

www.wsba.com.au

Does your current IT services provider put SECURITY first? ď Ž DARRYL MCALLISTER OT all IT service providers stress security as much as they need to.

This not only leaves their own firm at risk â&#x20AC;&#x201C; it can leave their customers at risk as well.

The old adage: â&#x20AC;&#x153;The cobblerâ&#x20AC;&#x2122;s kids must have the best shoesâ&#x20AC;? comes into play when you choose someone to trust with your information security. If your IT provider is making cybersecurity a top priority in the way they conduct business, then you know that when they handle your technology services, youâ&#x20AC;&#x2122;re going to be among the best-protected of Sydney businesses.

What risks are involved with choosing the wrong IT Support Provider that doesnâ&#x20AC;&#x2122;t stress security? NetCare subscribe on an ongoing basis to the resources of TruMethods â&#x20AC;&#x201C; the leading US-based company providing cybersecurity advice to IT Services Providers â&#x20AC;&#x201C; and their recent survey revealed the following alarming results: â&#x20AC;˘ 74% of IT Support Providers have been the victim of a cyber-attack. â&#x20AC;˘ 67% of IT Support Providers donâ&#x20AC;&#x2122;t feel fully confident in their ability to defend customers against an attack. â&#x20AC;˘ 92% of SMBs see cybersecurity as a priority and will pay more for it. â&#x20AC;˘ 74% of SMBs that use an IT Support Provider would take legal action against them in the event of an attack.

At NetCare, we take cybersecurity very seriously â&#x20AC;&#x201C; in fact, the essence of our business is to be a Security-First IT Services Provider.

We understand that how securely we

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run our own technology infrastructure has a direct impact on our customers' cybersecurity posture.

In 2018, a large-scale hack by two foreign nationals stole intellectual property from multiple American organisations.

However, they didnâ&#x20AC;&#x2122;t do it by hacking into those companies, they did it by infiltrating their IT Service Providers. Once the providers had been breached, the hackers were able to move within their network of customers, secretly exfiltrating data over the course of several months.

Does your current IT Support Provider put security first? Do they believe that security is a journey, not a destination?

Keep Up to Date on Cyber Security News In early August of this year, the Prime Minister of Australia announced the country's 2020 Cyber Security Strategy.

This includes an investment of AU$1.67 billion to build new cybersecurity and law enforcement capabilities. The strategy also stresses that â&#x20AC;&#x153;cyber security is a fundamental part of everyday life.â&#x20AC;?

This is an example of the types of industry news and events related to IT security that we keep track of so we can better inform and service our clients.

Indeed, we're a registered Partner of the Australian Cyber Security Centre (ACSC), a department within the Australian Signals Directorate.

A few of the features of this new Government strategy are: â&#x20AC;˘ Expand efforts to raise awareness of cybersecurity threats and drive uptake of safe and secure online behaviors across the community. â&#x20AC;˘ Expand 24/7 cyber security advice hotline for families and older Australians.

â&#x20AC;˘ Increase funding for victim support. â&#x20AC;˘ Introduce a voluntary Internet of Things Code of Practice to help consumers make informed purchasing decisions.

Implement NIST Cybersecurity Best Practices The NIST Cybersecurity Framework is our primary security focus in our NetCare Technology Success process.

This includes following the guidelines of the US National Cybersecurity Center of Excellence (NCCoE) at the National Institute of Standards and Technology (NIST).

These guidelines are designed for Security-First IT Service Providers to improve their own cybersecurity as well as the cybersecurity of their customers.

The NIST Cybersecurity Framework incorporates a set of core IT security functions with categories and sub-categories of activities to follow for each one.

It takes a layered approach to reduce risk by implementing multiple protections together.

The five core areas of the NIST Cybersecurity Framework include: â&#x20AC;˘ Identify: Activities in this area include developing an understanding of organisational risk and creating systems to mitigate the risk and prioritise IT security strategies. â&#x20AC;˘ Protect: This includes the development of protective safeguards, including things like data security, awareness training, identity management, and more. â&#x20AC;˘ Detect: The detect area of the NIST Framework includes activities designed to identify the occurrence of a cybersecurity event. This can include continuous monitoring and software that is designed to seek out anomalies.

â&#x20AC;˘ Respond: Functions such as disaster recovery, communications, and response planning are included in this area of the Framework. â&#x20AC;˘ Recover: The recovery area includes the ability to remain resilient in the aftermath of a cyberattack and can include recovery planning and ongoing improvements.

By basing our own IT security as well as that of our customers on the NIST Cybersecurity Framework, we ensure that no stone is left unturned when it comes to continually improving our cybersecurity defence strategy on behalf of our customers.

Learn More About Improving Your IT Security Is your IT support provider using the NIST Cybersecurity Framework?

Or are they one of those 67% that lack confidence that they can defend customers from an attack? Sleep easier at night by working with an IT Services Provider that puts security first.

Darryl McAllister is MD at Netwcare. Visit www. netcare.net.au

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Western Sydneyâ&#x20AC;&#x2122;s most sought-after business publication www.accessnews.com.au www.facebook.com/AccessNewsAustralia www.linkedin.com/company/access-news-australia

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33

Travel ACCESS

September 2020 Digital edition: www.issuu.com/accessnews

Edited by DALLAS SHERRINGHAM

We’re in the Business of Travel Shock plans will revive old project

A tunnel to the Emerald City  DALLAS SHERRINGHAM F you know where to look on the Great Western Hwy between Orange and Bathurst there is a crossroads lying in a sleepy hollow near the Beekeepers Inn hotel.

Not many stop for a beer or to quickly stretch the legs. If you listen, you might hear the sounds of the currawongs on a crisp morning, but things could have been oh so different if Vittoria had become the CBD for a brand new super city unveiled in the 1970s.

You see, Australia was a different place back in 1975. We looked outward, not inward.

I went there to report on the new “wonder centre of Australia” for a daily newspaper and dubbed it the Emerald City because of the green fields and trees.

An inter-city rapid transit rail line was planned between Orange and Bathurst via the new city at Vittoria, when planners in 1975 envisioned the Central West as the first Super City region

I

It would feature Orange with a population of 60,000 people, Bathurst with 50,000 and Blayney with 10,000 but all were dwarfed by super city in the middle at Vittoria with 110,000 residents.

That is what State Government planners in 1975 saw how the Central West would look today.

The Bathurst/Orange Growth Area plan was created in the 1970s as part of a major decentralisation plan, along with the Albury/Wodonga region, to settle people away from Sydney.

Prime Minister Gough Whitlam grew up in Canberra and understood the need to build great new cities in inland Australia; cities that would be planned by the government from the first shovel of dirt onwards.

Originally it was proposed the whole region would be home to 300,000 people but that was later reduced to 240,000.

Today the population is about 100,000.

It was proposed to create a road network similar to the one operating in Canberra.

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A report into the project said the region was selected to be the first growth centre in NSW because of its proximity to Sydney, a central location, excellent road and rail links, plenty of natural resources for construction work, access to natural gas and land that stretched on forever.

Gough Whitlam's outlook on the planning and development of Australia's cities was shaped by his experience of having grown up in Canberra – the only Australian city whose development was guided by a single level of government.

This instilled in him a firm belief in the capacity of the Federal government to provide the resources and organising authority to resolve the urban problems that affected the living standards and opportunities of Australians most severely.

Later, raising a family in Sydney's rapidly growing western suburbs gave Mr Whitlam direct experience of the consequences of poor investment in the infrastructure and services people needed in these new residential areas.

How it all came about and then didn’t come about is the stuff of legends.

Continued on page 35

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WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

Travel ACCESS

Continued from page 34

Flash Forward 50 years Flash forward almost 50 years and Government is again looking at opportunities to extend Western Sydney into the Bathurst area and beyond.

The State's Regional Roads and Transport Minister Paul Toole floated the idea of "looking at costings" for a tunnel or series of tunnels under the Blue Mountains, connecting Penrith and Lithgow.

The Coalition Government has committed to a $2.5billion, 31km duplication of the Great Western Hwy between Lithgow and Katoomba.

But the Member for Bathurst Mr Toole said he would also use the next three years to start planning the next stage of upgrades to the pivotal Orange-to-Sydney route.

‘It's a big job but, who knows, if the Feds come on board and give us some real money then maybe we can expedite it even faster than that,” Mr Toole said.

"What I want is a safe and fast road from Lithgow to Penrith where you can travel at 100km/h because one of the real frustrations at the moment are all the speed limit changes," he said.

"When you get to towns like Blackheath, though, you really can't go around so the only way is to go under so we want to start looking at costings for tunnels in the next four years.”

The call came after a big win at the state election when he defied a statewide swing against the Nationals and just days after he became Deputy Leader of the NSW Nationals.

The upgrade of the highway through the Blue Mountains hit a speed bump as local politicians and residents condemned the state government's proposal for a bypass around Blackheath.

The upgrade of the Great Western Highway is intended to improve safety and remove congestion from Blue Mountains towns such as Blackheath.

However, Blue Mountains City Council went so far as to call on the State Government to abandon plans to duplicate the highway because of "grave concerns" about the destruction of native bushland, acquisition of homes and impacts on towns.

Blackheath is just one of several mountains towns and villages worried about their future.

Juliet Bourke, chairwoman of community-based Save Centennial Glen, said residents supported the upgrade of the highway to improve road safety but did not want it to destroy the environment and ruin the town's village atmosphere.

Ms Bourke is a supporter of the long tunnels plan and said there was strong support for a long tunnel under Blackheath.

"No homes would be destroyed and stacks would not be required because the portals would be outside the main area of Blackheath," she said. "It would enhance safety and livability and have minimal impact on the environment."

Removing traffic congestion Transport for NSW western region director Alistair Lunn said the plan was designed to improve safety and remove congestion.

"The upgrade will remove through and heavy traffic from bypassed villages, return local roads to the community and create growth opportunities for businesses and tourism as well as significant jobs during construction," he said.

“One of the key sticking points is how to preserve the character of Blackheath and other mountain villages. Removing through and heavy traffic as much as possible is at the heart of this plan,

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

Sapphire Coast

Mr Lunn said. "The road upgrade will not impact on the Blue Mountains World Heritage area."

But Ms Bourke does not agree. "This is an area of sanctuary for wildlife, especially after the fires on the eastern side of Blackheath in summer and is home to vulnerable and endangered flora and fauna." said.

Mr Lunn said a committee of community representatives, emergency services and transport bureaucrats had formed to inform the best road design through Blackheath.

But Ms Bourke, who sits on the committee, said: "It would make a mockery of this 'co-design' process if the minister were to ignore our preference and implement something we are categorically against."

Whatever happens, NSW holds the record for the world’s longest road tunnel with Westconnex at 23km.

If a tunnel was built under the mountains it would be twice that length but we have the expertise and machines to do it

quite quickly through the sandstone base of the mountains..

And when its finished, a Bathurst resident could drive to work in Western Sydney in less than 1.5hours.

The tunnel would also do wonders for struggling towns further west such as Wellington, Dubbo Parkes and Mudgee who all suffer from the tyranny of the shocking 19th century style roads over the Great Divide.

No doubt the tunnel will happen one day as Sydney bursts at the seams, but it should also include an adjacent rapid transport rail system operating “bullet trains”. This would connect with the Brisbane to Melbourne line near Dubbo.

On that system, a commuter from Dubbo would be in Western Sydney in just over an hour.

Until then, the Emerald City, will be but a dream gathering dust on a shelf somewhere. And the currawong’s morning chorus will be the only sound you hear.

35

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WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

2020 PARRAMATTA Local Business Awards

Special feature - check out these local businesses

www.thebusinessawards.com.au | www.accessnews.com.au WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

37

2020 Parramatta Local Business awards

"5 $"3-*/('03% .&$)"/*$"- 8& "3& $0..*55&% 50 1307*%*/( 4"'& "/% %&%*$"5*0/ 50 06545"/%*/( 4&37*$& My name s Ian and I am a mechan c. For the last 25 years I have been serv c ng and repa r ng cars n the Parramatta and H lls d str ct. I am now blessed to settle my bus ness Carl ngford Mechan cal at Carl ngford.

I have been n the Carl ngford area for the last 7 years and have had the pr v lege to get to know the Carl ngford res dents very closely. My w fe Sevan has dec ded to jo n our team and expand th s fam ly run bus ness as far as we can. Our head mechan c Avo s an excellent add t on to our team as he br ngs w th h m the expert se and exper ence on all European veh cles such as Mercedes-Benz, VW, Aud , and many more.

Carl ngford Mechan cal's m ss on statement s "To prov de the h ghest qual ty of work at the lowest poss ble pr ces w thout jeopard z ng the safety of the veh cle or anybody ns de t" We l ke to th nk we go the extra m le for our customers. We do most of our work n house, wh ch means you don't need

to go to d fferent shops for d fferent parts of the veh cle. For example we do tyres as well as serv c ng and repa rs.

The follow ng s just a s mple overv ew of the serv ces we prov de, - All logbook manufacturers serv c ng, - Brakes and suspens on - all mach n ng s done n-house - Eng nes and gearboxes - Tyres and wheel al gnments - A r cond t on ng gas and repa rs - reg strat on nspect ons, nclud ng *p nk sl p *blue sl p *LPG nspect on - exhausts and mufflers - batter es - All electr cal work and d agnost cs We carry all of the state of the art d agnost c equ pment and computers, so all d agnost cs are done r ght here. w th the loan cars we offer there really s no reason to go anywhere else. So please jump n your veh cle next t me you need a serv ce or repa r and come and meet our team.

We look forward to meet ng you.

Carl ngford Mechan cal 1A Jenk ns Rd Carl ngford 98735666 carl ngfordmechan cal@gma l.com 38

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

2020 Parramatta Local Business awards

Last year's gala event in photos

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

39

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L BUSINE A C

2020 2 020

AW

2020 Parramatta Local Business Awards

ARDS

The support of the Local Business Awards sponsors helps bring a special program for local business people to life - We thank them for this.

MAJOR SPONSORS

SUPPORT SPONSORS

MEDIA PARTNER

PRESENTED BY

www.thebusinessawards.com.au 40

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

2020 Parramatta Local Business awards SYDNEY HEAD OFFICE

106 Derby Street Silverwater 2128 NSW www.transomscaffolding.com.au info@transomscaffolding.com.au

1300 77 1300

TAKING YOU TO THE NEXT LEVEL Transcom Scaffolding is Australian owned & operated.

We are providing a 360 Solution from supply to setup & removal of scaffolding.

Transom scaffolding are leading specialists in residential, commercial and high rise scaffolding.

Our team is made up of highly skilled and experienced scaffolding professionals, who are fully committed to the adherence of OH&S regulations for the safety of our clients, the public and our team.

NORTH ROCKS

GOURMET

PIZZA

CAFE

Generationally trained in the art of Gourmet Pizza!

Congratulations

North Rocks Gourmet Pizza are proud to have been filling the stomachs and hearts of North Rocks and the surrounding area for the past 33 years. z z

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Trading hours Tuesday till Sunday from 5 pm till late.

Delivery and takeaway available (dine in currently closed due to covid but plan to open later this year or early next) still undecided.

Online ordering through our website https://www.northrockspizza.com and app available Full range of traditional pizzas as well as gourmet meat chicken vegetarian and seafood pizzas Over 50 different pizzas to choose from.

3 Lawndale Ave. North Rocks, NSW 2151 9871 1843 z 9871 5362 www.northrockspizza.com WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

Western Sydney Business Access is proud to be the official media partner for the 2020 Local Business Awards.

We congratulate all finalists on the effort and talent it takes to be a successful local business.

See all digital editions of our awards features here: www.issuu.com/accessnews www.accessnews.com.au 41

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Customer service from the beginning to end and after sales service.

We care about your Family as we are also Family.

We are licenced to install solid fuelled heaters and offer a Certificate of Compliance for each installation.

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3OHDVH FRQWDFW XV WR GLVFXVV 1300 938 346 - 51 Briens Road, Northmead NSW 2152 sales@sydneyheaters.com.au @SYDNEYHEATERS · Fireplace Store - Facebook: https://www.facebook.com/SYDNEYHEATERS/

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Head 2 Toe Kids & Family Health is an innovative, multidisciplinary allied health practice. We integrate assessment and therapy for children with developmental, learning and behavioural difficulties, all in the one convenient location.

We also do home and school visits.

Our focus is on your child and working together with you to assist them in reaching their unique potential.

Our experienced team can assist with issues such as: Feeding concerns Fine and Gross motor developmental concerns z Attention difficulties z School support z School readiness z Parenting and family support z Learning difficulties z Behavioural challenges

Developmental delays Speech, language and communication z Social skills development z Coping with trauma z Orthopaedic Conditions z Providing Group Therapy z Extra-curricular fitness programs z Musculoskeletal pains and Injuries

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Phone Email Facebook Instagram

(02) 8894 1013 info@head2toefamilyhealth.com.au facebook.com/head2toefamilyhealth instagram.com/head2toe_kids_health

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Address 55 Kirby St, Rydalmere NSW 2116 43

2020 Parramatta Local Business awards

Arabian Princesses, Dolly Parton and The Matrix: The Limousine Line Celebrates 25 Years in Business

Carlingford NSW 2118 phone: 0411 211 400 www.limousineline.com.au

When John Aquilina first started The Limousine Line, he had no idea he would be celebrating its success 25 years later with his wife Rita; who he met after refusing every passenger in a 5-star hotel queue, to offer Rita a ride home.

It’s unusual for a limousine service to stay in business for 25 years. Countless others have come and gone while The Limousine Line has serviced the Sydney community and its highest-profile guests as well as interstate and international corporate and leisure travelers.

Their clients have included everyone from superstar Dolly Parton to appearing on Home and Away. They were the transport provider for The Matrix movie trilogy, have hosted Arabian princesses, the former Prime Minister of India as well as Federal and State Government Ministers for many years. Their loyal clients include corporate travelers and those wishing to celebrate special occasions.

During one of their biggest events, The Limousine Line transported 1,100 passengers from Sydney to The Hunter Valley with 27 vehicles over three days. Just one of a number of events they have managed transportation for.

The Limousine Line is thrilled to have been selected as a Finalist for the Local Business 44

Awards 2020 – Parramatta, a testament to their ability to provide an outstanding customer experience.

This follows their success of receiving the 2019 TripAdvisor Certificate of Excellence where their 100% 5-star customer reviews speak volumes about the quality of their service.

What has set them apart for all these years?

John and Rita put their success down to the personalised attention they give to each customer, going above and beyond other chauffeured transport and limousine operators in Sydney. John describes himself as his client’s personal concierge with a luxury limousine service included.

The Limousine Line allows travelers to relax and enjoy their occasion without worrying about travel logistics for the day. Unlike

most other limousine services in Sydney, by offering the zero-emissions Tesla X 90D limo, passengers experience both luxury and sustainability at the same time. “Much is said about sustainable transportation, reducing carbon emissions and our “footprint” on this wonderful planet.” John and Rita want to share these noble goals with all those who choose to travel with The Limousine Line and know that the changes they make today, are paving the future of transportation for their children’s generation.

Complimentary bottle of sparkling wine!

John and Rita want you to know that while Covid-19 has been their biggest trial in business, they are still standing strong because of their solid foundation and support from clients over the past 25 years.

To celebrate this achievement, The Limousine Line are giving away a complimentary bottle of sparkling wine with every special occasion transfer or tour booked between now and the end of the year.

To find out how The Limousine Line can be at your service, contact John and Rita on +61 411 211 400 or at bookings@limousineline.com.au.

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

2020 Parramatta Local Business awards

Pacific Building Management Group is a proudly Australian – owned company that provides a comprehensive integration of high-quality services to Residential, Commercial, Industrial, Retail and Public Facilities since 2002.

The services that we provide are national and throughout Sydney, Newcastle, Brisbane and Melbourne.

We have demonstrated success in developing strong relationships with our valued clients by ensuring the most cos-effective and environmentally-friendly services provided by our team of trained professionals.

With the assistance of our own propriety web-based program, Blogix, our staff specialise in the following: • • • •

Building Management WH&S Compliance Environmental Sustainability Budgeting

• • • •

Audit Process Risk Management Project Management Asset Tracking System

Pacific Building Management Group are also accredited in Performance & Management Services scheme SCM0005.

Address: 94 South Street, Rydalmere, NSW, 2116 Head Office

Phone: 1300 761 610

Email: headoffice@pacificbmg.com.au ABN 23 559 539 396

Matthew Ashton also known as Ash is a proud stylist and stockiest of La Biosthetique Paris, owner of STUDIO Parramatta. National and international freelance hairstylist.

In 2010, he began his journey as a hairdresser. With a passion for fashion, trends, bright colours and an outgoing personality, he opted for a future where he could use his creativity and interpersonal skills to create and educate clients in a way that only a hair transformation can create.

With many years under his belt. Ash whilst working through his apprenticeship was not only taught to be a hairdresser, he was nurtured, encouraged and educated with different styles, techniques and mentored on how to excel on all levels. On conclusion of his apprenticeship in 2013, he was honoured with the title of “Australia’s Highest Achevier” and “TAFE Stylist of the Yeat 2013”. Winning this position made him hungry to gain as much experience and knowledge as possible to build a unique brand that it is today.

Ash@matthewashtonstylist.com 0426 892 128 (02) 7805 2301 PARRAMATTA | Shop 2/48 George Street Parramatta, NSW, 2150

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

Sigma Science Education specialises in teaching HSC and Preliminary Physics to students who are looking to push themselves and achieve their full potential. Sigma Science opened its doors in 2016 and through word of mouth has grown into the highest rated Science Tuition business in NSW. Sigma is run by Chris, a former teacher, HSC marker and professional dad joke teller. Each year, Sigma helps hundreds of students navigate the complexities of the HSC Physics syllabus ensuring that all the minutiae of the course are covered to the level of detail required. Sigma's unique blend of experience, humour and insistence on perfection is what enables our students to achieve the results which they deserve.

Address: Level 1, Suite 1/21 Argyle St, Parramatta NSW 2150 Phone:

1300 074 462 45

2020 Parramatta Local Business awards

EVENT STYLING

Natural Soy Candles By Noor Home Decor

OUR STORY Al MDF we are the place that lakes care of all your styling and event needs, so you can rest easy!

Regardless of your budget, we aim to bring your vision to life. No job is too big or small for us here at MDF. We are well versed in floral styling, as we have a talented team of florists in house. As expected we are also the flower wall experts in Sidney, as our flover walls are handcrafted from silk flovers.

From Flower Walls and Prop Hire to Design, we can source and create beautifil prices to transform a space and bright your vision to life. All the events we style are planned to the highest quality, to ensure they are stress free and impress your guests.

+61433844494 â&#x20AC;˘ info@mursdefleurs.com.ua

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Natural Soy Candles

By All hand made by Samar Hijazin 416-000-272 samarhijazin@hotmail.com

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

2020 Parramatta Local Business awards

CUSTOM CAKES, MADE WITH LOVE.

Our incredibly delicious, luxurious made-to-order specialty cakes ore hand finished and baked daily, with recipes that have been tried and tested over decodes using the finest ingredients.

Address: Stockland mall, Merrylands NSW 2160 Phone: (02) 9897 3335 WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

47

2020 Parramatta Local Business awards

We believe I science not ďŹ ction, our goal is to inspire the evolution of health, human wellness and cosmetic with a luxury experience, offered at madina rejuvenation clinic.

In the cod of parramatta our team of caring, trained accredited professional medical registered nurse and high qualiďŹ ed aestheticianâ&#x20AC;&#x2122;s we aim to take our time and care to consult with you as a unique individual and individualise every treatment to suit you alone. May it be cosmetic, anti-wrinkle, fuller lips, more contoured cheeksbones, rejuvenating the largest organ of the body:skin: skin tightening, cellulite, struck marks, hair loss, pigmentation, also the mind body and soul.

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With our level of experience, medical understanding, high quality equipment we are conďŹ dent you will get the results and luxury experience you are after making you feel great within and looking great outside.

Facebook: madina rejuvenate Instagram: madinarejuvenation_clinic Address: 316a church st parramatta

0408314227 02 9893 8613 Email: info@madinarejuvenation.com.au

Celebrated multi-award winnings, hairstylist Lizzie Liros is one of Australia's most highly acclaimed hairdressers. With an undisputed reputation as an elite red carpet and up-styling stylist, Lizzie heads a global styling and education business that sees her travel the world styling private clients, special events, commercial photo shoots, editorials and ďŹ lm / TV productions, all whilst running a sold out education academy.

The Lizzie Liros Hair Sydney Flagship Salon boasts a private room for scarfed salon guests, VIPs and brides, a make-up station, coffee bar and colour bar.

The ultra-modern salon has a strong industrial feel with concrete ďŹ&#x201A;ooring, simple lines, colours and high-end ďŹ nishingâ&#x20AC;&#x2122;s.

The space has been designed with the needs and comfort of salon guests as the number one priority. Offering a private styling room for guests who require privacy, highly experienced staff, including advanced colourists, all on hand to create that new look you desire, as you sink into the comfort of the imported luxurious Italian chairs. Lizzie and her team will make sure your salon experience, is luxurious and second to none.

Lizzie Liros Hair | Education Academy | Muk Global Ambassador

Shop 3, 459-463 Church Street North Parramatta (02) 9630 1515 or 0411 335 988 ww.lizzieliros.com

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2020 Parramatta Local Business awards

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Copiers

INDIAN MULTI CUISINE RESTAURANT DOSA HUT HARRIS PARK WINNER IN 2019 AND FINALIST IN 2020

2019

WINNER

Dosa Hut Harris Park 69, Wigram Street, Harris Park, NSW Australia 2150 0450114175 WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

49

2020 Parramatta Local Business awards

We Pride ourselves in offering you a superior service in a relaxing environment to enhance your well-being.

We will give you unparalleled attention with qualified recommendations for the most suitable service and advise you on products to suit your needs.

WE OFFER superior skin care and beauty therapy with the following treatments and services: Bountiful Early Childhood Education Centre 49 Fitzwilliam road: Old Toongabbie, NSW 2146 Phone: +61 2 9631 2449 Facebook: bececfamilv | Instagram: becec2019 Email: info@becec.com.au Web: www.becec.com.au

• Acrylic / Shellac/ SNS nails • Mani & pedi (with luxury massage chairs)

• Eyelash extensions • Facials • Make up

Shop 3, Ventura Rd Northmead +61 2 9639 5257

• Tanning • Tinting • Waxing

www.ckbeautyinthehills.com.au ckbeautyinthehills@gmail.com

Adept Training

Hadar is a qualified ESL and English teacher of many years experience. She tutors children and adults online 1:1 or small groups in English, phonics, writing skills and maths. She is passionate and caring about her work, and about each client.

In addition she has developed an English course for adults in 3 different levels: uni entrance, intermediate and basic, followed by Business English course. These can be done on computer or through my BLS APP.

contact details: darryben@gmail.com

0499994356 50

is an Australian owned private college that has been around for almost 20 years.

We specialise in delivering training and exceptional education to our healthcare, business and medical sectors.

Our courses are aligned with the latest industry technologies and procedures, we pride ourselves on delivering quality to our students and we have our own clinic and partner with industry to ensure that our students get real training in healthcare environments.

Allied health and community service staff are widely sought after and we have a surge in the need for adequately trained health professionals. We encourage hands on application of skills blended with the convenience of online and distance learning.

Whether you need pathology skills for patient procedures or laboratory processing, a support role in a medical centre or working with our community services, aged and disability clients – we offer it all.

Visit our website at

www.adepttraining.com.au or come and see us in person in Harris Park (yes we are still open)!

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

2020 Parramatta Local Business awards

JOHN'S

333 Guildford Rd GUILDFORD NSW 2161 Phone: (02) 9632 6890 MORE PARKING AT REAR

OPEN 7

Days

Mon - Sat: 8.00am - 8.00pm till 8pm Sun: 9.00am - 8.00pm

Located in: Newington Marketplace Newington Marketplace, 6 Ave of Europe, Newington NSW 2127 Hours: Open • Closes 8PM Phone: (02) 9055 4002 Order: doordash.com, menulog.com.au Hours or services may diɬer

2008

2011

2013

2014

2016

2018

WINNERS

WINNERS

WINNERS

WINNERS

WINNERS

WINNERS

MAX SERVICE

MAX SAVINGS

MAX VALUE

We would like to thank everyone that voted for us, we’re thrilled to be a Dental Avenue would like to thank our local community for all the support we’ve been given. It’s an honour to again be nominated as finalists in the Local Business Awards.

Finalist in the Business Awards!

We have been operating in Parramatta and serving the community since first opening in 2010.

We are a team of highly qualified Hairstylists, we’ll tailor your hair goals, and hair journey to suit you and your lifestyle.

We are proud of what we do and what we are able to achieve with the help of our great patients.

At Dental Avenue, we provide our patients with high quality dental care, in a gentle and caring approach.

We have a friendly team that is highly trained, uses the latest technology and is passionate about delivering the best care to our patients.

We look forward to seeing you at our practice!

eÚÚų域×Ƥ356 Church St, Parramatta NSW 2150 {ĘŅĹå×Ƥ(02) 8004 0055 eŞŞŅĜĹƋĵåĹƋŸ×Ƥparramattadentalavenue.com.au

If you haven’t experienced KMHD – connect with us on Facebook, our website, and Instagram.

:E`RE +A{ FOR <OU

BŅƚųŸ×ƤaŅĹ ƋŅ åÚ í±ĵ ô ƅŞĵ Î Ęƚ í±ĵ ô íŞĵ Î 8ųĜ í±ĵ ô ƅŞĵ Î ±Ƌ í±ĵ ô ƖŞĵ WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

51

Recruitment

www.wsba.com.au

The importance of recruiting right Consider these Tips:

SUCCESS THROUGH PEOPLE SERIES In this series of articles, Greg Mitchell (Principal of HR Success) highlights their exclusive 8 Elements to Success through People© Model, designed to create and sustain engaging, productive workplaces that drive business success.  GREG MITCHELL ith significant competition for the best staff, good businesses know that they need to be "on their game" in order to attract and retain great candidates. As a starting point, this means knowing how to conduct a professional and thorough recruitment process, including: • Effectively scoping the role.

• Knowing where to look for the right candidates.

• Drafting effective advertisements and professionally handing enquiries.

• Skilfully assessing candidates.

• Making an appropriate offer, and • Implementing an effective onboarding process.

While this might sound pretty straightforward to experienced business owners/managers, the reality is that many get it wrong. Indeed, one survey found that more than 90% of business owners admit to having employed the wrong person, at least once. And those mistakes can be expensive, with a study

by BRW finding that employing the wrong person could end up costing the

W

“

Nothing we do is more important than hiring and developing people. At the end of the day you bet on people, not on strategies" - Lawrence Bossidy business 3.5x the annual salary of the role.

To get some idea as to how your business is presently positioned in relation to Recruiting Right, rate each of the following items on a scale of 1 to 5, with 1 being “not at all”, and 5 being “to a great extent”.

To what extent....

• Do those with responsibility for recruitment and selection in the business have the appropriate experience and skills?

• Are there clear position descriptions and selection criteria for each role within the business?

• Does the business consistently use a structured interview process?

• Are skills-based and psychometric tests available/used for relevant positions?

• Are referee and other relevant checks undertaken prior to appointing new staff members?

Total your responses to calculate your score out of a potential maximum of 25.

The lower your score the more opportunities there are to improve your business!

• Know your market – ensure that the proposed remuneration and conditions for the role are not only compliant but also sufficient to attract the right calibre of candidates.

• Understand and promote those attributes that might make your business attractive to the best candidates (it could be a flexible workplace culture, location, working environment and/or development opportunities for example).

• Ensure that only those with appropriate experience and training are managing recruitment and selection in your business.

• Be sure that you have a quality position description (including criteria) in place before you commence the recruitment process. BONUS: contact us for a complimentary position description template with guidance notes.

• Use a combination of methods to assess candidates. The more pieces of the puzzle you have, the more complete the picture.

Consider, for example, using structured interviews, psychometric assessments, skills tests relevant to the role and verbal referee reports.

Curious as to how your business or team is performing in terms of the other 7 elements of the model?

Check out our free, confidential diagnostic today – www.hrsuccess.com.au/diagnostic.

Greg Mitchell is managing director at HR Success.

LOOKING FOR GREAT STAFF? PROFESSIONAL, COST-EFFECTIVE RECRUITMENT SUPPORT If you haven’t the time or expertise to recruit the right people for your business, you may be looking for an external partner to support your efforts.

HR Success offers a complete recruitment solution to help you attract and select the best person for your business – someone with the skills, knowledge, experience and attitude to help your business succeed. We’ll work on your behalf to: • Develop a professional position description • Draft and selectively place an appealing advertisement that attracts great candidates • Handle enquiries, screen and shortlist candidates for interview • Organise and directly support interviews (yes, we’ll be there alongside you, if that’s what you need!)

• Ensure that your preferred candidate “checks out” – reference checks, profiling, licenses, skills assessments etc • Advise candidates of the result of their application.

Our service is a fraction of the cost of most recruitment agencies (priced from $2,900+GST), and we’ll be with you every step of the way.

All packages until end November 2020 come with complimentary advertising on Jobs Western Sydney.

Mention WSBA to claim.

52

Contact us today to discuss your needs. www.hrsuccess.com.au ph. 1300 783 211 support@hrsuccess.com.au WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

Crosswords/Games

www.wsba.com.au

CROSSWORD ACROSS 1. Fad or frenzy 5. Opportunity, so to speak 9. Infiltrator, perhaps 14. Traveling, say 15. Spoonbills do it 16. Pillow filler 17. Juniors, e.g.

19. Fractious 20. Lumberjackâ&#x20AC;&#x2122;s cry 21. Big beef piece 23. Border duty 25. What tellers do 30. Advent 32. Like a span of oxen 33. â&#x20AC;&#x153;The Water Divinerâ&#x20AC;? actor 36. Redressing 38. Communal pronoun 39. Farm hand, at times 40. Call, in Vegas 41. Broadway handouts 44. Updates a blog 46. Get another magazine 47. Weapon for a trooper 49. Frees from doubt 51. Extreme cruelty 54. Checklist bit 56. High beam?

58. Sousaphones 62. Strip of leaves 64. Word with secret or press 65. â&#x20AC;&#x153;So be it!â&#x20AC;?

66. Trap starter 67. Frat letter 68. Indicates yes 69. Grown grigs

DOWN 1. Go on a tirade 2. Expect anon 3. Type of radiation 4. Something to tweeze 5. Overshadows 6. High-quality table wood 7. Coleridge works 8. Pine secretion 9. Became exhausted, with â&#x20AC;&#x153;outâ&#x20AC;?

10. Be a bad witness 11. Campaign creations 12. Trawler attachment 13. Venture 18. Paris flower 22. Library gizmo 24. Savage 26. ___ of hope 27. Out of whack 28. Church dogma 29. A sphere lacks them 31. Breaks the news 33. Coconut product 34. Recreation center posting 35. Grad school grillings 37. Western Colorado sights 39. Bathroom cleaner?

42. â&#x20AC;&#x153;___ donâ&#x20AC;&#x2122;t say!â&#x20AC;?

43. Latte preparer 44. Bicycle 45. Hole in the head 48. Empire builders 50. Chair or car style 52. In need of freshening 53. Mercury, for example 55. Office comm.

57. Pilates count 58. Body image, briefly?

59. â&#x20AC;&#x153;Yuckâ&#x20AC;? cousin 60. Quilting social 61. Carpenter at the picnic?

63. Served dinner

Lotus To solve the Lotus Logic puzzle: s %ACH ARC MUST CONTAIN THE NUMBERS n s %ACH RING OF SHADED PETALS MUST CONTAIN THE NUMBERS n s %ACH RING OF WHITE PETALS MUST CONTAIN THE NUMBERS n s .O NUMBER CAN BE REPEATED IN ANY ARC OR RING

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

53

Games Solutions

www.wsba.com.au

Auto

www.wsba.com.au

Mazda’s new BT-50 starts $3,390 upstream of D-Max sibling but has a cheaper flagship  CALLUM HUNTER AZDA Australia has revealed the pricing for its all-new BT-50 off-road pick-up truck, with the Isuzu D-Max-based ute due to hit showrooms from October 1 priced from $44,090 plus on-road costs for the XT Dual-Cab Chassis 4x2.

That entry price places the new BT-50 more than $3300 upstream of the equivalent D-Max, despite the two sharing the same architecture, underpinnings and powertrain however the Mazda gets its own back at the top of the range, with the flagship GT Dual-Cab 4x4 (automatic) topping out at $59,990 compared to the $62,900 D-Max X-Terrain.

The BT-50 range is spread across three trim grades, two body styles and two drive types.

The most affordable of the trim levels is XT with prices ranging between $44,090 and $53,260 depending on the body style – dual-cab chassis vs dual-cab pick-up – and drive configuration – 4x2 vs 4x4.

Despite being the entry-level trim, Mazda has far from skimped in terms of standard equipment on the XT with 17-inch alloy wheels, LED headlamps, power-adjustable exterior mirrors, black cloth seat trim, air-conditioning, power windows, carpeted floors, cruise control (automatics score adaptive cruise control with stop and go function), 7.0-inch touchscreen infotainment system with wireless Apple Carplay, USB Android Auto, Bluetooth, DAB+ digital radio and a reversing camera all included as standard while rear-seat occupants also score a USB charging point.

Above the XTs are the XTR variants which range from $49,470 to $57,210 depending on body style and drive configuration.

Compared to the XT, the XTRs up the ante with 18-inch alloy wheels, power-folding exterior mirrors, self-levelling LED headlights, LED fog lamps,

M

54

“

The new BT-50 shares all of its underpinnings, including its engine and running gear, with the new Isuzu D-Max.” side steps, LED daytime running lights, dual-zone climate control, 9.0-inch infotainment touchscreen, satellite navigation, leather-wrapped steering wheel and gear knob, auto-dimming rear-view mirror, centre armrest for rear occupants and advanced keyless entry in addition to all of the kit included on the base model.

At the top of the BT-50 tree, the GT is available exclusively as a dual-cab pick-up 4x4 with just two variants being offered – manual or automatic.

Standard equipment Priced from $56,990, the GT one-ups the XTR with heated chrome exterior mirrors, brown leather upholstery, eight-way power-adjustable driver’s seat, heated front seats, remote engine-start on automatics and front parking sensors.

While the standard equipment list may be generous, it pales in comparison to the list of standard safety gear included on all BT-50s, the same gear that helped the D-Max become the first off-road ute in Australia to achieve a five-star ANCAP safety rating.

Eight airbags, anti-lock brakes, attention assist, automatic high beam, autonomous emergency braking, blind spot monitoring, traction control, dynamic

stability control, emergency lane keeping, emergency stop signal, hill descent control, hill launch assist, lane departure warning, lane departure prevention, lane-keep assist (automatic only), rear cross-traffic alert, rollover protection, secondary collision reduction, speed assist system and turn assist are included as standard on all variants, regardless of trim or body style.

As previously reported by GoAuto, the new BT-50 shares all its underpinnings, including its engine and running gear, with the new Isuzu D-Max. This means that it sheds the previous Ford-sourced 3.2-litre turbo-diesel five-cylinder engine in favour of the proven albeit updated 3.0-litre four-cylinder Isuzu unit developing 140kW and 450Nm. Drive is sent to either the rear or all four wheels via either a six-speed manual transmission or six-speed automatic, with 4x4 variants scoring a switchable locking rear differential to boost their off-road ability.

On the subject of off-road capability, all variants share the same 800mm wading depth while the maximum approach

angle is pegged at 30.4 degrees (XTR 4x4/GT).

The XT Dual-Cab Chassis 4x4 – marginally – takes the gong for the best rampover angle at 23.9 degrees while the XT Dual-Cab Chassis twins boast the best departure angle of 25.3 degrees.

Maximum braked towing capacity is rated at the industry standard 3500kg while payload capacity varies from 1065kg-1106kg depending on the variant.

According to Mazda Australia managing director Vinesh Bhindi, stock has started arriving at dealerships around the country and the brand is “very excited to showcase this new Ute to the local market”.

“With cutting-edge safety technology, impressive all-terrain performance and a smooth and efficient drivetrain, brandnew BT-50 offers exceptional value across the range, while meeting the demands of the modern customer,” he said.

With the new model set and ready to be launched next month, Mazda has sold 1967 4x2 BT-50s and 4914 4x4 units, accounting for 11.9 per cent and 5.1 per cent of their respective segments.

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

MOVING HOME OR OFFICE? USE SYDNEY’S MOST TRUSTED REMOVALIST. VOTED NO. 1 FOR DEPENDABILITY & AFFORDABILITY!

RELOCATING YOUR HOME OR BUSINESS? AAA City Removalist is renowned as Sydney’s most trustworthy company when it comes to ĵŅƴĜĹčƉĘŅĵåŸƉŅųƉŅþÎåŸţ So aside from the advantages you get in terms of us understanding your needs, ƼŅƚűųå ±ĬŸŅ čŅĜĹč ƋŅ ÆåĹåĀƋ üųŅĵ čåƋƋĜĹč THE BEST PRICE! We can organise free box hire and ŅýåųƉüƚĬĬƉŅųƉŞ°ųƋƉŞ°ÎĩĜĹčwƚĹŞ°ÎĩĜĹčƉ ŸåųƴĜÎåŸţ In other words, we’re your ONE-STOPSHOP when it comes to “removalist services!”

So if you’re moving soon, contact us to discuss how we can help!

FREE BOXES It’s our way of giving you that “extra” customer service that makes all the difference. ce.

SECURE PACKING G

Our packing material exceeds industry stryy standards and is available in various us sizes.

DISCONNECTION N & RECONNECTION N We can organise your changeover & provide you with our expertise in disconnecting & reconnecting your utilities.

INTERSTATE REMOVALS We are one of the largest Removal Companies nie es servicing Interstate (Melbourne, Brisbane and nd d Canberra/ACT).

Unit 4, 7 Roberts Rd, Greenacre Sydney NSW 2190 1800 77 77 81 info@aaacityremovalist.com.au www.aaacityremovalist.com.au www.facebook.com/AAACityRemovalist/ ovvalist/

WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020

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APARTMENTS STARTING FROM

$555,000

The Royce

FINAL STAGE NOW SELLING FIRST IN, FIRST CHOICE Experience the height of luxury retirement living at The Royce.

Our brand-new 1, 2 and 3-BR apartments are now open and can be yours to call home from October 2020.

• Large, light-filled floorplans with high-quality finishes.

• Featuring designer kitchens, high-ceilings, plus spacious balcony and alfresco areas with spectacular mountain views from selected apartments.

• On-site concierge, handyman services and so much more.

• Delicious, homemade meals and sweet treats prepared by celebrity chef, Ross Dobson at Café Royce.

Retire your way at The Royce.

These limited designer apartments are selling fast and won’t last long.

Don’t miss out! First in, First Choice.

BOOK YOUR PERSONALISED VIP TOUR TODAY! Find out why so many have made the choice to live at The Royce.

Please call us to book a VIP tour that’s tailored just for you CALL 02 4744 6000 OR VISIT THEROYCE.COM.AU

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WESTERN SYDNEY BUSINESS ACCESS OCTOBER 2020