TABLETOP CARE GUIDELINES
TABLETOP CARE GUIDELINES
Made For Life
Selected For You
Our Made in England – Made for Life campaign promotes the benefits of British manufactured tableware, and underpins the four elements of our mission statement.
Sourced from carefully chosen partners around the world, the Selected For You range of products are perfect complements to Distinction and Performance tableware.
This is our commitment to you. We make our products and serve our customers with this in mind – everything we deliver is for life.
The use of different materials is essential in the creation of the modern tabletop and the Selected For You ranges have been compiled to bring a wide choice of products to help create a complete tabletop solution.
INSPIRATIONAL DESIGN
EXCELLENT QUALIT Y
OUTSTANDING SERVICE
We d e si g n o u r products for lif e.
We m a ke o u r products for lif e.
O u r c us t o m e r s are partners f o r lif e.
MINIMISING ENVIRONMENTAL IMPACT
We a r e h e l p in g secure an e nv ir o n m e n t t h a t is f it f o r lif e.
All Steelite International’s global partners are chosen with you in mind. They are all subject to stringent selection criteria and are selected based on the business principles of Steelite International. • Excellent quality • Inspirational design
Edge Chip Warranty
• Outstanding service • Minimising environmental impact
The Steelite International Lifetime Edge-Chip Warranty is your assurance that all Distinction and Performance products manufactured in the UK factory will withstand the rigours of the modern commercial kitchen and remain chip free.
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TABLETOP CARE GUIDELINES
General Care
Ceramic Care
• 70% of damage / loss occurs at the dishwasher table • Ensure dishwasher table has sufficient space to store
• Ware should be washed within 45 minutes or removing Never overload trays
dirty items
from the table
Never stack unstackable items
• Pre-rinse before washing
• All washing equipment should be maintained and
• Pre-rinse temperature should not exceed 43°C (109°F)
• Avoid contact between crockery and metals
checked regularly
• Back up stock - at least 12 weeks
• Abrasive cleaning aids should not be used
• Check stock regularly
• Storage facilities should allow for stock rotation to
• Minimise handling to reduce glaze abrasion
• Do not stack more than 15” high
prevent overuse
(i.e. scouring pads, steel wool)
• All items should be separated into type prior to
• In order to reduce abrasion, do not slide items across
washing
• Avoid overloading trays or trolleys
• Use stock in strict rotation to prevent uneven wear
• Ensure that all floors are clean, dry and level
• Always keep enough product on hand, to avoid being Always sort all items
each other
pulled straight from the dishwasher back into service
Only stack items designed to be stackable
• Only stack coffee cups that are designated stackable
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TABLETOP CARE GUIDELINES
Glassware Care
Cutlery Care
• Clean glasses in a glasswasher not a dishwasher • Use properly sized compartment glass racks
• Cutlery should be washed separately from crockery Never use glass to carry or store cutlery
• Wash as soon as possible to prevent pitting from
• After washing remove basket and leave to cool down
• A pre-soak in warm water is recommended to loosen
and dry
acidic food deposits
• Never carry glasses in bouquets
food particles. It must not be soaked or left damp for
• Never use glass in place of ice scoop
any length of time.
• Never use glass to carry or store cutlery
• Hepp and Elia cutlery ranges are dishwasher safe
• Never let the beer tap come into contact with the glass
• Use upright baskets to prevent scratching and to aid
• Do not handle stemware when hot
drying
• Use white cotton gloves or 2 cloths for polishing
• Put the handle down in the dishwasher for best
• Do not hold the glass by the stem or the base when
polishing
• Do not overfill the upright cutlery baskets
• Polish the bowl first followed by the stem and then
• On completion of the wash allow the cutlery to air dry
the base
• Hold glasses by the stem to avoid fingerprints on
Always use properly sized compartment glass racks
washing result
• If cutlery is not completely dry after air drying then
Never overfill upright cutlery baskets
hand dry immediately
Always pre-soak in warm water to loosen food particles
the bowl
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TABLETOP CARE GUIDELINES
Melamine Care
Wood Care
• Dishwasher safe – however avoid use of chlorine or
• Clean with a soft damp cloth or wash with hot soapy Never use in a microwave or oven
chlorine based detergents or bleach. Consult your
water, drying immediately
chemical specialist for the best solution made specifically
• Boards can be sanitised using an antibacterial spray, or
for use on melamine and other plastic products.
food safe liquid sanitiser, dry board immediately after
• To remove fixed on food or stains pre-soak in a high
• Never soak in water or wash with harsh detergents
• Products should be stored in a dry location at room
quality pre-soaking detergent
• For hand washing use a woven plastic pad
temperature
• Do not use abrasive scourers to remove hard food or
• Do not store near heat sources or humid places
stains
• Do not leave in direct sunlight for long periods of time
• Avoid using chlorine or chlorine based products to
• Heat resistant – suitable for carrying hot ceramic pieces
remove stains
direct from the oven
• It is recommended that the rubber pedestals are hand
• Not suitable for use in the oven, dishwasher, freezer or
washed
microwave
• Not suitable for use in an oven or microwave
Dishwasher safe
Never use in the oven, dishwasher, freezer or microwave
• Never place on top of or under a flame or grill
• Temperature range: standard melamine – up to 100°C
• To keep the product in the best condition, oil regularly
(212°F)
using T&G’s Wood Treatment Oil, or suitable food grade
• Do not place on top or under a flame or grill
mineral oil
• Never heat food on melamine
• Ensure products are thoroughly dry before stacking and
• Avoid the use of sharp knives – this will scratch the
storage
Always clean with a soft damp cloth or wash with hot soapy water
surface • If the product begins to crack or split discard the product
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United Kingdom & Republic of Ireland Steelite International plc Orme Street Stoke-on-Trent ST6 3RB England Telephone +44 (0)1782 821 000 Fax +44 (0)1782 819 926 Email marketing@steelite.com Continental Europe Telephone +44 (0)1782 829 347 Fax +44 (0)1782 829 484 Email c.europe@steelite.com Benelux Steelite International Benelux BV ‘s Gravelandseweg 258 3125 BK Schiedam Nederland Telephone +31 (0)20 617 5915 Email benelux@steelite.com Germany Steelite International Deutschland GmbH Sandwiesenstrasse11 64665 Alsbach Telephone +49 (0)6257 61950 Fax +49 (0)6257 7944 Email germany@steelite.com France Telephone +32 (0)475 981 081 Email france@steelite.com Scandinavia Telephone 0031 624 212 506 Email scandinavia@steelite.com Italy Telephone +39 0522 902051 Fax +39 0522 902017 Email italy@steelite.com Spain Steelite International Spain C/General Espartero 18 03012 Alicante Telephone +34 966 590 300 Fax +34 965 990 701 Email spain@steelite.com Portugal a Av Rui Grácio o o o a n 71 – 1 Dt . St Marta do Pinhal 2855-577 Corroios Telephone 00 351 210 990 221 Fax 00 351 21 254 52 29 Email ptsteelite@caterideas.com
Russia, Central & Eastern Europe The Central Europe Consultancy 16 Rosemont Road London NW3 6NE Tel 0044 207 435 9033 Mob 00777 613 5088 Email rcee@steelite.com Australia Steelite International plc Unit 45 Slough Business Park 2 Slough Avenue Silverwater NSW 2128 Telephone +61 (0)2 9648 4522 Fax +61 (0)2 9648 4523 Email australia@steelite.com Canada Steelite International Canada Ltd Unit 2 26 Riviera Drive Markham Ontario L3R5M1 Telephone +1 905 752 1074 Fax +1 905 752 1120 Email canada@steelite.com Middle East Steelite International Middle East A Ronai LLC PO Box 115944 Dubai United Arab Emirates Telephone +9714 341 4409 Fax +9714 341 4457 Email mea@steelite.com United States of America Steelite International USA Inc 154 Keystone Drive New Castle PA 16105 Telephone +1724 856 4900 Fax +1724 856 7924 Email usa@steelite.com
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