edition one 2013
accor vacation club communique
• Première Plus Member Personal Benefits • Cruise the Americas Feature • Member Workshops • Refurbishment Updates edition one 2013 vacations | 2-3
From the CEO
contents 4
Accor Vacation Club Accor | Hotels Select
6
Cruise the Americas
10
World Cruising
12
2013 Member Workshops
14
Booking Window
14
Pinnacle Valley Resort Wedding Package Offer
15
Calendar of Events
16
Give a Gift
17
Accor Vacation Club Flight Centre
18
Personal Benefits
22
Introducing ‘The Living Room’ Concept in Melbourne
24
A Grand Vintage for 2013 in the Hunter Valley
26
The Pinnacle Reaches New Heights
31
Meet our Team
34
Seasonal Calendar
“
Dear Member, I hope the first half of 2013 has been as busy and rewarding for you as the one we have had at Accor Vacation Club. We continue on with the most extensive resort refurbishment programs in the history of the Club. To date we have completed seven resorts to what I believe sets new standards in the vacation ownership business in the Pacific region. I would like to thank all of you who have provided me with the wonderful feedback that has been most encouraging. One of the most positive feedback highlights of the first half of this year was Grand Mercure Pinnacle Apartments-Sydney who post refurbishment lived up to its name ‘Pinnacle’ by achieving number one position from 124 properties in its category on Tripadvisor, one of the hotel industry’s most respected travel websites. During the rest of the year we will commence and complete full refurbishments of two of our largest resorts in our Club portfolio, Grand Mercure Busselton and Grand Mercure Puka Park Lodge. The design and quality of both projects are to the highest standards and you will receive a full update as and when the projects are complete. Due to the high quality level of our refurbishment program we will be embarking on rebranding most of our properties by year end, including a number of our Grand Mercure resorts which will soon be rebranded ‘The Sebel’. It’s an exciting time for the Club being associated with such an iconic brand. The Sebel brand has recently been acquired by Accor but was created in 1963 with the opening of a hotel you may be very familiar with, the Sebel Townhouse in Sydney. In its heyday it was without question the ‘place to be’ hosting guests such as Michael Jackson and Elton John to name but a few.
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Further news on rebranding and in celebration of their uniqueness, both Grand Mercure Basildene Manor and Grand Mercure Puka Park Lodge will join shortly the ‘MGallery’ collection of unique hotels of remarkable character. It would be remiss of me not to recognize the hard work and dedication of our resort and refurbishment teams whose tireless effort in improving the quality of resort and guest experience have resulted in these exciting events. On the topic of hard work and exciting events, there continues to be a lot going on in your Member Service Department. One of the major highlights to report on this year is the incredible response and attendance at our Member workshops. In the past 6 months the travelling road-show has visited Cairns, Gold Coast, Sydney, Melbourne, Canberra and Adelaide with over 3000 Members attending these fun-filled, informative events. Watch out for announcements for an event coming near you soon. Accor Hotels Select continues to introduce new properties to the program with a total of 16 hotels currently available for Première Plus Members to choose from. Our first Asia property the Pullman Phuket Arcadia in Thailand has recently been added with the initial feedback on the resort being exceptional.
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Accor Vacation Club Cruises continues to keep your Member Service Team very busy with the last few months recording record bookings. Our fortnightly cruise specials have proven to be very successful due to the wide selection and great prices on offer. From mystery local cruises to luxury trips aboard the QE2 it is easy to see why this Première Plus Member program has been so well received. What has also become very popular is the ever growing number of personal Member benefits you can receive by just presenting your Membership card at a number of establishments we have selected to offer great value to you while on holiday or at home. You can find out more in this issue on pages 18 to 21. Our latest Member benefit with Air Asia offering some great discounts has already in its first month been widely enjoyed by Première Plus Members and their families. Bookings can be made using an exclusive link via our Member website. I hope you enjoy reading in this edition about your Club and the many new ways you can enjoy using your Membership. We are already working on other fabulous new benefits which I look forward to updating you on in the next addition of your Vacations magazine.
“
It is the original foundations of this establishment that have paved the way for a new era of the Sebel, which combines the innovative concept of serviced apartments with the traditional values that earned the hotel the respected reputation that it still holds today. The Sebel became a brand known for unrivalled quality, infallible service and staff who were like old friends! We at Accor Vacation Club are obviously overjoyed to be associated with a brand that I have no doubt will be positioned as the Premiere apartment accommodation provider within our region.
In the meantime, wishing you and your family, happy holidays.
Craig Wood Chief Executive Officer Accor Vacation Club
2013 edition one
vacati accor
m b com on clu
unique
the team Editor: Karen Pearson Member Services General Manger Design: Troy Davanzo Studio Communications Manager
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Benefits Personal Member • Première r Cruise se vs. Rive • Ocean Crui ps Worksho • Member ates ment Upd rbish Refu •
Marina Lock Graphic Designer
Articles: A special thanks to Scott, Sandy, Michael and Robert for their articles on Cruises.
CEO Column | 3
Visit www.members.accorvacationclub.com.au
Premluisère P MEMBER BENEFIT
Hotel Pullman Phuket Arcadia Naithon Beach Thailand
Accor Hotels Select was introduced in July 2012 and is available for our Première Plus Members. It continues to be a huge success with Première Plus Members, there have now been over 2,500 reservations! The program commenced with 7 Accor properties and has increased to an amazing 16 exciting destinations located throughout Australia, New Zealand and with the recent introduction to our new property Hotel Pullman Phuket Arcadia Naithon Beach - Thailand. If you are unfamiliar with the program here are a few points to remember •
Première Points are used towards your reservation
•
Première Points are deducted at the time of reservation from the oldest point allocation
•
What does this mean? When placing a reservation • the check-in date can be after your points have • expired, this only applies for Accor Hotels Select. •
Bookings can be made up to 90 days in advance
•
Once a booking has been confirmed no changes can be made to the booking and cancellations will result in loss of points and booking fee
•
Only one Accor Hotels Select booking can be held per Membership at any one time
•
Minimum and maximum length of stay will vary with each property
•
No cleans required
•
A Booking Fee per room applies at time of reservation which is non-refundable. $19.95* Australia and New Zealand properties $49.95* Thailand property *Currency in Australian Dollars
4 | vacations edition one 2013
21 Club Properties • • • • • • • • • • • • • • • • • • • • •
Coral Coast Palm Cove, Palm Cove Twin Waters Sunshine Coast Sunshine Coast Legends Hotel Surfers Paradise Surfers Paradise Freshwater Point Resort Broadbeach Turtle Beach Resort Mermaid Beach Novotel Pacific Bay Resort Coffs Harbour Grand Mercure The Vintage Hunter Valley Grand Mercure Pinnacle Sydney Grand Mercure Bowral Bowral Novotel Lake Crackenback Resort Crackenback Grand Mercure Pinnacle Valley Resort Merrijig Grand Mercure Forest Resort Creswick Grand Mercure Melbourne Melbourne Grand Mercure The Links Normanville Grand Mercure Basildene Manor Margaret River Grand Mercure Busselton Busselton Grand Mercure The Vines Perth Grand Mercure Puka Park Resort Coromandel Peninsula Grand Mercure Oakridge Resort Wanaka MGallery Hotel St Moritz Queenstown Queenstown Novotel Bali Nusa Dua Indonesia
PLUS
16 Current AHS Properties • • • • • • • • • • • • • • • •
Mercure Kingfisher Bay Resort Fraser Island Freshwater Point Resort Broadbeach Gold Coast Not Club Rooms Novotel Twin Waters Resort Sunshine Coast Hotel Rooms Grand Mercure Twin Waters Sunshine Coast Not Club Rooms Mercure Sydney Potts Point Sydney ibis Perth Perth Novotel Brisbane Brisbane Mercure Brisbane Brisbane Mercure Broome Broome Novotel Cairns Oasis Resort Cairns Novotel Barossa Valley Resort Barossa Valley MGallery Fairmont Resort Blue Mountains Pullman Auckland Auckland Novotel Rotorua Lake Rotorua ibis Rotorua Lake Rotorua Hotel Pullman Phuket Arcadia Naithon Beach Thailand
Call
Phuket
1300 761 414
(option 4)
Our Point of Difference
THAILAND
Première Points are now deducted at time of booking! Ideal if your Première Points are expiring!
INDONESIA
Nusa Dua, Bali
Palm Cove Cairns Broome NT QLD
Fraser Island
AUSTRALIA Sunshine Coast Brisbane Gold Coast
WA SA
Swan Valley Perth Busselton Margaret River
Barossa Valley Lady Bay
Coffs Harbour Hunter Valley Sydney Sydney
NSW Blue Mountains ACT VIC
NEW ZEALAND Auckland Coromandel Peninsula Rotorua
Bowral Lake Crackenback Victorian High Country
Melbourne
Legend
Hepburn Shire Wanaka Queenstown
Accor Vacation Club Property Accor Hotels Select Property
W E N
T O H
W E N
Mercure Broome Mercure Kingfisher Bay Resort
Western Australia
Hotel Pullman Phuket Arcadia
Fraser Island
Located on beautiful Roebuck Bay, positioned in tropical gardens and set between red desert and azure sea. Only 1km from the town centre, the recently refurbished Mercure Broom includes a restaurant, two bars and a swimming pool in a truly breathtaking setting. Perfect for relaxation or adventure.
Naithon Beach
A base for exploration or a quiet getaway with loved ones, discover World Heritage listed Fraser Island with Mercure Kingfisher Bay Resort. A short 4hr drive or 1 hour flight from Brisbane transports you to an island nestled perfectly at the start of the Great Barrier Reef.
Perched on the headland overlooking the crystal water of the Andaman sea, Pullman Phuket Arcadia Naithon Beach Resort is complimented by 3 eateries including an Italian restaurant and deli for a casual treat.
edition one 2013 vacations | 5
Cruise the Americas
Cruise the Am Ship Ahoy!! I’m back again to share some of my favourite cruise voyages that set sail on the much-loved itineraries around the Americas. I’m what they call a multi-cruiser, one who takes at least one cruise a year – I feel so fortunate, having cruised over 20 years now! But remember, everyone including me was a first-time cruiser at some point, and let me tell you (if you don’t already know), take just one cruise and you’ll be hooked!!! As I showcase some of my favourite Americas itineraries I’ll be throwing in some of my “fav” not-to-be-missed, sight-seeing/sight-tasting tips along the way! Are you ready to set sail on my voyage around the Americas?! Then let’s go – “Bon Voyage!” Wow the Americas! It’s a huge swath of territory (about 1/3 of the planet!) and reaches out from the top of North America and Alaska all the way down through Canada, the United States, Mexico, Central America, the Caribbean, the entire South American continent including the Galapagos Islands, to the tip of Cape Horn and the Tierra del Fuego archipelago off Southern Chile - jumping off point for Antarctica! There’s some wonderful cruising, flora and fauna throughout the Americas and I’m always asked about my favourite cruising journeys! So my hope is to inspire you to explore a bit and use your cruise ship as your home away from home, where you can explore by day, whether on land as the Conquistadors did or viewing it all by sea, from the amazing vantage point of your pool-side lounge chair on the cruise ship’s Lido deck! Some of my best sightseeing was looking out from this deck, with a martini in one hand and my favourite nibble in the other!
TIP 1. I suggest one-way
cruise North, ending in Alaska. Spend 4-5 days on a post cruise tour to Denali Nat’l Park, Highlight: world-famous wildlife tour in the Nat’l Park – be startled by Moose, Wolves, Grizzlies all against backdrop of North America’s highest mountain peak, Mt McKinley (6194 metres). Return by air.
TIP 2. Add Rocky Mountaineer
Rail Adventure. Include this once-in-a –lifetime journey by 5 star domed rail through the fabulous Canadian Rockies. Can be done pre/post cruise from Seattle or Vancouver. Suggest adding in Banff and Jasper for total of 7 days. Travel in Gold Leaf Class if you can.
Alaska & Western Canada
captivating wilderness cruises
T
he only way to truly experience this amazing American ‘Last Frontier” is by cruise ship! Astounding scenery, massive fjords & glaciers, glorious untouched coastlines, quaint fishing towns, magnificent wildlife – including yes, Sea Lions, Bears and Whales – oh my! (And the Grizzly bears are huge!). All the leading cruise lines depart from the Pacific Northwest from either Vancouver in Canada or Seattle in the USA, both ports are the main gateways to Alaska and the not-to-be-missed Inside Passage cruise that travels up along the Pacific Coast, north to Alaska, roundtrip or one-way.
6 | vacations edition one 2013
TIP 3. Read my recent Vacations Magazine article entitled: My Alaska Cruise (in depth Article on Inside passage Cruise full of tips)– Island Princess Aug/Sep Itinerary: Vancouver – Inside PassageKetchikan, Juneau, Skagway, Glacier Bay, College Fjord to Alaska.
These cruise articles on pages 6 to 11 have been supplied by Accor Vacation Club Cruises’ third party provider. Accor Vacation Club Cruises is a benefit available to Premiere Plus Members.
mericas Hawaiian Islands Cruising
A
loha! Who doesn’t dream of a cruise around the Hawaiian Islands! And yes, I’m stretching a bit when I include Hawaii as part of North America! But it is in spirit and because it is the USA’s 50th state (and it’s one of my favourite cruising archipelagos in the world) –it make’s my list!!!. Either cruise to Hawaii from the US Pacific coast or fly-in from Australia and jump onboard NCL’s Pride of America on their famous 7 Full day cruise around this really cool volcanic island chain! Cruise in style between four islands: Oahu (Honolulu/Waikiki), Maui, Kauai (the Garden isle) and the Big Island of Hawaii (my favourite). Enjoy local Hawaiian delicacies on your cruise with full buffets, a wide assortment of cabin choices from the recommended balcony cabins to even some really serious suites, entertainment all included and at last, you can even learn how to really Hula dance from a authentic Hula dancer!!!! And don’t worry there’s over 100 hours in port on every cruise so you will get to feel the “Aloha Spirit” by land and by sea!
Galapagos Islands
B
lue-Footed Boobies, Marine Iguana’s and Giant tortoises - Oh My! And if Blue isn’t your favourite colour there are Red-footed boobies too!!!! Sorry a bit cheeky, but this is the kind of wondrous place that you can see Mother Nature’s cheeky side! A definite ‘bucket” list sailing adventure and cruising experience not to be rivalled. Cruise through this amazing archipelago straddling either side of the equator about 900 km’s from the Ecuador coast! See Santa Cruz, Isabela and San Cristobal islands and the iconic Galapagos National park made famous by Charles Darwin for its evolutionary significance. Silversea, G-Adventures and Celebrity are some of the cruise lines that visit regularly! I had an amazing 10 night luxury expedition cruise aboard the 98 passenger Celebrity Xpedition where their motto was “ the Galapagos may be primitive, but your holiday doesn’t have to be”! My kind of cruise vacation! Everything was included; the cruise, outside stateroom cabin, transfers, all gratuities, open bar, all meals and even snorkelling gear, wetsuits, and binoculars! The on board certified Galapagos National Park naturalists were outstanding!
TI P 1.
Galapagos Cru ise work really wel l in combinatio n with a land stay or tour! I suggest the C uzco plus Orie nt Express Hiram Bingham train to Machu Picch u - 5 Day Peru extension. Or explore farther afield and perh aps indulge on an Amazon cr uise from the Peruvian side of the border! Ask your Accor Vacation Club Cruise consul tant!!!
TIP 1. Kona Coffee (from the Big Island)– make sure you grab your favourite brew and bring some back for your friends, neighbours too or just like me, just for you!
TI P 2.
Why not break up your trip from Australia to the USA with a stopover in Hawaii for a week or two (either coming or going) ! A great way to break-up the journey and spend some “me” and “us” tim e!
Blue-Footed Boobies
edition one 2013 vacations | 7
South America
Southern South America with RIO!
S
outh America – ‘Round the Cape Horn to Rio Route!” – The Other Down Under! I highly suggest an itinerary that takes in the Southern countries of South America, Chile, Argentina, Uruguay and Brazil! Holland America Line (HAL), Princess, Celebrity and Cunard have some fabulous itineraries that guide you through the cultural mysteries, magical scenery and exotic wildlife of this amazing region – a moving feast for the senses! There are penguins, Chilean Fjords, Patagonia and Tango to be discovered! Nothing beats a cruise with an arrival into Rio de Janeiro, Brazil. There you will be greeted by the famous Sugarloaf Mountain and the iconic statue of Christ the Redeemer perched atop Corcovado Mountain, his arms wide open, welcoming you to this vibrant city. Rio is home to the upcoming World Cup and the 2016 Olympics! Stroll world famous Copacabana beach and Ipanema beach! Yes that’s where the Ipanema Girl “was walking” and home of Carmine Miranda world famous Hollywood starlet who wore the infamous fruit-bowl headpiece!
Première Points are now deducted at time of booking! Ideal if your Première Points are expiring!
TIP 1. If you can, try and
coordinate and combine your cruise arrival or departure to coincide with Brazil’s most famous holiday – Carnival! (just before Lent!). It is a bit of a frenzy but it’s a frenzy undulating to the Samba – what could be more divine! And if you’re going to Samba, Rio is where you should “hip into it”!
What’s on your Bucket List?
These cruises and tours are sure to tick some destinations off your bucket list. Below are just a few offers we’ve sent to members during 2013. Keep a look out for our cruise offer emails sent out every fortnight!
Queen Mary 2 & Orient Express
Discover celebrated cities - New York, London, Venice, Paris THE
Captain’s Choice t o u r
The Captain’s Choice Exclusive Luxury Première Plus Member’s Deal 22 days Departure 2 July 2013
&
A N ZA C 2 0 1 4 Daw n S e rv ic e Budapest to Amsterdam River Cruise Concerto Class Ship
FRE E
FLIGHTS included
Indulge and experience travelling on the iconic Venice Simplon Orient Express and then embark on a luxurious Trans Atlantic cruise from New York to London aboard the Queen Mary 2. 8 | vacations edition one 2013
20Nights / 21Days
Conditions ap
ply
Representing a once-in-a-lifetime opportunity, this holiday takes you to the Gallipoli Peninsula to pay tribute to the bravery of our forefathers at the Dawn Service at Anzac Cove, before a luxury river cruise through the heart of Europe.
Amazon River Adventure
Grand Voyage
I
ndeed, the mere mention of Amazon should conjure up images of steamy rainforest, anacondas, jaguars, indians and shimmering estuaries filled with piranhas and a rainbow of all imaginable bird life!! But there is something even more magical here, an untapped energy that is undeniably the river itself – the Amazon! Capture its wild spirit and venture into the Brazilian interior in-style, aboard the comfort of your cruise ship – a sanctuary from the miles of jungle just ashore! Yes, cruise up the river a thousand kilometres and more inland from the Atlantic Ocean through to the ports of Santarem, Boca da Valeria towards famous Manaus. Here is one of the biggest surprises of all - in the middle of the jungle and odd but beautiful landmark of the rubber boom-times past , the fabulous Teatro Amazonas! A real, still-in-use Opera house (a working replica of the Grand Opera de Paris). The auditorium dazzles with near-perfect acoustics and hosts performances and concerts to this day, from ballet to full philharmonic orchestras!
TIP 2.
guessed it – TIP 1. aYopeu rfo rmance at
try to attend e if possible the Opera Hous )! It’s hard to do ll (anything wi the middle of imagine being in tening to Opera the jungle and lis y! – divine actuall
Ok, now you ne ed to make sure you explor e a little deeper into the jungle! After all, you are in the he art of the Amazon! Cat ch one of the sm aller riverboat tour ex cursions the cruis e line excursion desk will help you. If they have one that mentio ns the Rio Negr o, Lake January or the M eeting of the W aters – that’s the one to take!
ises can TIP 3. AmazoUSn cru (Ft Lauderdale
start or end in the embarkation in Florida is a great ur Amazon yo g hin port for launc at itineraries that k loo Or . e!) adventur o and travel up start in Rio de Janeir antic Coast. Atl the Brazilian South
So there you have it! Some of my favourite North & South American itinerary jewels just to get the idea juices flowing! ... And there’s plenty more to contemplate including itineraries through the fascinating Panama Canal Zone (with stops in Cost Rica and Honduras), Antarctica or one of the myriad of itineraries throughout the Caribbean, Bermuda and Bahamas. There’s also New England in the United States and the popular and fascinating Canadian Maritime region all accessible by cruise! What is really truly great about a cruise holiday other than all the fascinating itineraries to discover around the world is no matter the destination every thing is included in my cruise holiday... All your major meals, entertainment, fabulous stateroom accommodations, entertainment and luxurious transport are included !!! It’s the beauty of cruising! All the creature comforts of home, cruise with you!
See you on the Seas!
20 Day Private Jet Tour ICONS OF A SIA & AFRICA
World Adventure 171 Night
no flight
See the world without ever stepping onto a plane!
Cambodia, Burma, India, Jordan, Ethiopia, Tanzania & Seychelles • • •
Fully escorted tour primary mode of travel aboard a Privately Chartered Qantas 747 Explore the ancient ruins of the largest Hindu Temple when we visit Angkor Wat in Cambodia See one of the largest testimonies to love that man has ever built, the Taj Mahal, PLUS MORE...
Package Includes: • 56 night luxury cruise onboard Cunard’s Queen Mary 2, Sydney to Southampton, 14 March – 9 May 2014 • 49 night cruise onboard Princess Cruises Dawn Princess, Southampton to Sydney, 12 July – 31 August 2014 • All Shipboard main meals • All port and government charges • Onboard entertainment
edition one 2013 vacations | 9
WORLD Cruising... Overview of WORLD cruising Europe is such a rich tapestry of cultures, languages, history and traditions and a river cruise is the perfect way to explore its hidden treasures. One of the most popular European River Cruise itineraries is undoubtedly cruising the Danube-Main-Rhine waterways between Amsterdam and Budapest. This magnificent itinerary sails through the heart of Europe to Hungary, Slovakia, Austria, Germany and Amsterdam. It is a great opportunity for those who wish to discover a wide range of experiences throughout Europe! There is so much more to river cruising – think about the Yangtze River in China, or the beautiful Mekong River traversing Vietnam and Cambodia, or sailing along the longest river in the world – the River Nile! Each can provide a unique experience, take you to the heart of the culture and open our eyes to the magnificent world around us. (Snapshots of each provided below) Discover your world today on board a river cruise where each vessel offers the discreet luxury of a small floating hotel, with fabulous inclusions: comfortable cabins, all on board meals, refined entertainment, panoramic picture windows, included excursions, magnificent sights and destinations, PLUS – you only have to unpack ONCE! To journey via the rivers of Europe is a simply stunning way to immerse yourself in Europe’s interesting, diverse and intriguing culture. River Cruising takes you right in to the very heart of a destination, with every riverbend bringing a new discovery to behold.
Amsterdam to Budapest Scenic Cruises
Amsterdam to Budapest is the ultimate in river cruising experiences. It equates to the “Grand Tour” of Europe, touching at ports throughout the Rhine – Main – Danube river system. Beginning in Amsterdam you have the opportunity to view the beautiful canals of this lovely city, and the worldfamous windmills and dykes. Historic Cologne and Dusseldorf are next, with a walking tour to discover the town and Botanical Gardens, magnificent during April to October, followed by a true Medieval banquet in the well preserved 12th century Marksburg Castle. First explore the castle 10 | vacations edition one 2013
and reminisce olden days before you’re banquet is served in true medieval fashion – with roasted pork, honey mead, jugglers, jesters and more! Your rivership glides through the Rhine gorge – a World-Heritage listed area scattered with castles perched high on vine clad slopes and pretty charming villages, simply perfect for photos. Arriving in quaint Rudesheim this is your chance to meander through cobblestoned streets, perhaps stop in at the many cafes, bier gartens or Christmas inspired shops for a souvenir or two. Cruising into the stunning Wurzburg is like stepping back in time to the 10th century of prince-bishops and true Bavarian culture. This pretty Baroque town, also on the UNESCO World Heritage List, holds one of the finest examples of Baroque art and architecture, as well as one of the oldest churches in Germany. Sail on to Bamburg and Nuremburg with their bratwurst, smoked beer and gingerbread, and explore the drama of WWII history firsthand! Another UNESCO World Heritage Listed city in Regensburg, founded by the Romans in 179AD, this town sports age old, well preserved elements from Neolithic, Roman, Italian-style Medieval, Napoleonic times and more.
Passau is next on your journey, another charming town to see. This is your jumping off point for Saltzburg, setting for the “Sound of Music” or the imposing Cesky Krumlov, a medieval Czech town. Discover the gorgeous town of Melk with its impressive Benedictine Abbey, of Durnstein, set in the heart of the beautiful Wachau Valley and then on to Vienna. Explore Austria’s magnificent capital, birthplace of Marie Antoinette, Sigmund Freud, Franz Schubert and Johann Strauss. Enjoy a private Viennese concert of music at the majestic Palais Liechtenstein. Then finally sail to imperial Budapest, also listed as UNESCO World Heritage. The Hungarian cosmopolitan capital boasts a mix of Viennese and Parisian influences in its delicate architecture, rich cultural heritage and vibrant, heady lifestyle. Sandy your Cruise Consultant
Mekong River Cruise APT Vietnam & Cambodia
Egypt
Nile River– Avalon Waterways Cruise the magnificent Mekong River and discover the lively cities of Vietnam contrasted with the serene tranquillity of Cambodia. The must sees on any trip to this region of the world are Siem Reap (temple complex of Angkor Wat), Royal Palace of Phnom Penh, Hanoi, Da Nang, Hoi An, Halong Bay and the Mekong Delta – all covered in relative luxury via a river cruise. Whether it’s the history, cultural diversity, interesting and exotic food, stunning scenery and incredible temples – it’s all there. Hanoi is one of the most beautiful colonial cities, bustling with activity, warm friendly people and a truly inspired French-Viet culinary tradition. From here to Ha Long Bay, “Bay of Descending Dragons”, is a UNESCO World Heritage site of outstanding natural beauty and wonderment. A spectacular seascape of over 1950 towering, forested limestone pillars await your discovery. Ho Chi Minh City (Saigon) lies on the Mekong Delta, a maze of canals and rivers punctuated with small traditional villages and floating markets. As a centre for Vietnamese culture this area thrives on tourism, sporting museums rich in Vietnamese history and steeped in a rich, diverse culture, ancient Pagodas, markets and delicious, delicate Frenchinspired delectable delights – Yum! Crossing the border the landscapes seem little changed, however you are now in Cambodia! It’s capital Phnom Penh still has its narrow lanes, markets, traditional food stalls and shops as well as reflecting the charm and character of old French colonial days. A must see on your journey is the Royal Palace, a confection of silver and gold in the traditional Cambodian architecture. Cruise through to Siem Reap, to the UNESCO World Heritage Listed Angkor complex of palaces, and surrounding jungle. The enormous temple monuments etched with elaborate decoration were built in the 12th century and are a testament to Cambodian ingenuity and religious dedication. Michael your Cruise Consultant
Imagine stepping into a world of souks and bazaars with exotic spices flavouring the air and the sounds of a vibrant city ringing in your ears – you are in Egypt and about to set off on an adventure along the Nile and immerse yourself in the history of this great land! The Nile River, life-blood of Egypt has been a source of prosperity and plenty since ancient times, it is along its banks that you will discover over 5000 years of history and be in awe at the marvels that await. One of the seven wonders of the world – the Pyramid of Giza lies on a sandy plateau outside of Cairo. Sitting beside in all its glory is the mysterious Sphinx, standing guard. Journey south to Luxor and the Temple of Karnak, dedicated to the god Amun-Ra, walk among the pillars, once brightly coloured, the avenue of sphinxes of this UNESCO World Heritage Listed site. The great stone temple of Queen Hatshepsut’s Deir El-Bahari, carved into an open cliff face and the singing Colossi of Memnon are nearby. Here too are the Valley of the Kings and Valley of the Queens, sites where Pharoahs and their queens have been buried in all their splendour –the golden tomb of Tutankamum is but one example. Edfu, home to the Temple of Horus, built in the time of Cleaopatra, visit Dendera’s Temple of Hathor, picturing Cleopatra and the son she bore Julius Caesar, Caesarian, and the Temple dedicated to Sobek, a crocodile god in Kom Ombo where mummified crocodiles were found. Arrive in Aswan and board a felucca, a traditional fishing boat, bound for the island of Agilika. In 1970 the Aswan Dam raised the level of the Nile, submerging the beautiful Island of Philae - the colourfully painted Temple of Isis was raised above the waters and relocated to Agilika. Discover the columns terminating in lotus flowers or the open air temple built by the Roman Emperor Trajan as you stroll beside the shores of this tiny island. Many river cruise itineraries will offer an excursion to Pharoah Rameses II sandstone twin temples of Abu Simbel, similarly relocated above the flood waters of the Nile in the 1960’s. This huge temple complex, including twin temples to Rameses and his wife Nefertari commemorate a battle victory, and immediately present four massive statues of Rameses, leading to an interior enclosed within the cliff base. The chambers found here are lit only from the outside, displaying the many statues and facades of Rameses and the gods Amun-Ra and Re-Harakhte in shadow. Only twice a year does the rising sun light up the back wall of the innermost shrine and light upon the faces of the gods found there. A river cruise along the Nile is a thrilling discovery of the ancient past - an experience not to be missed! Robert your Cruise Consultant edition one 2013 vacations | 11
2013 Member Workshops
W
OW! What a fantastic year so far, it has been such a delight meeting our Members and listening to the wonderful places they have travelled.
Can you believe over 5,000 Members will have attended one of our Member Workshop sessions held during 2013. Our Workshops are informative and a perfect opportunity to meet with the Member Services Team and/or one our experienced Cruise Consultants. A variety of cruise brochures are also available to assist planning your next holiday offering a selection of places to visit.
how to maximise your Membership? We explain booking windows, reservations, Première Points, refurbishment updates, cruises, Interval International and much more. Refreshments are available allowing Members to get to know one another and we are thrilled to learn several Members are now planning future holidays together after meeting at a Workshop held earlier in the year!
! on so op sh k or W a t a ou y e se to We hope
Why not come to a Workshop and find out
D L Q cure Gold Coast
Gold Coastp Worksho
“
Nov
Judy
Was a pleasure to meet everyone, & Steve did a terrific job explaining the 6 new Pointers with which the club is heading. Also thank you for a lovely lunch. Looking forward to receiving the survey from the weekend & really hope we have more of these Workshops in the future to get the members together from Brisbane/Gold Coast.
12 | vacations edition one 2013
Sydney
I have attended both Member Workshops in Auckland and the Gold Coast, they were both great to attend, meeting other Members to hear their experiences and learn about the latest information on what’s happening within the Club.
Brendan Saunders
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W S N otel Olympic Park,
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Mer
Sydney
Workshop
M e & Mercure Adelaid nberra Ca
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VMICelbourne
Novotel ollins on C
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T C A SerAcure & Grosvenor Hotel
Think it was good to do a refresher to use the club to its full advantage, and pleased to have had the chance to attend the workshop, to help with future bookings.
Barry and Mary
Melbournep Worksho
Lan CDairns Q ullm
P
2013
Workshops
ur Coffs HarboO
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Aucrkisltachnudr& ch Ch
BussneltVonal&ley Sunshine Coast Swa O O
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Cairns
Workshop
BOOK NOW! AUGUST Sat 17th NSW - Novotel Pacific Bay Resort SEPTEMBER Sat 7th NZ - Sofitel Auckland Viaduct Harbour Sun 8th NZ - Novotel Christchurch OCTOBER Sat 26th WA - Grand Mercure Busselton Sun 27th WA - Novotel Vines Swan Valley NOVEMBER Sat23rd QLD - Novotel Twin Waters Resort Sunshine Coast
edition one 2013 vacations | 13
Maximise Your Membership USE YOUR BOOKING WINDOWS EFFECTIVELY Availability Window 12 Months
Platinum, Traveller and Corporate Members are able to make 7 night reservations with points
11 Months
Gold Members are able to make 7 night reservations with points
10 Months
Silver and Bronze Members are able to make 7 night reservations with points
6 Months
All Members - can make 4-6 night reservations with points - can make 2-3 night reservations with points ( Excluding Fri/Sat nights )
45 Days
All Members - can make 2-3 night reservations with points (Including Fri/Sat nights)
30 Days
All Members - can make 1 night reservations with points
14 Days
Bonus Time is available to all Members (min rates apply, m in 2 nights, max 4 nights)
5 Days
Bonus Time is available for family and friends of Members
If you need to travel during school holidays, events such as Christmas, Easter, AFL, NRL, Tennis, Grand Prix, Racing Carnivals, Concerts or celebrating an anniversary or birthday ...remember to book on the day your Booking Window opens!
PACKAGE INCLUDES* • A Scenic flight overlooking the spectacular Victorian High Country with a landing at Craig’s Hut (made famous by the movie Man from Snowy River) • Sparkling Wine & Premium Beer • Light Refreshments
The sky is the limit on your Wedding Day
...From $890.00
Places to Be Pinnacle Valley Resort Victorian High Country
Grand Mercure Accor Vacation Club Apartments
Take a scenic flight to Craig’s Hut for that special photo. The stunning scenery of the Victorian Alps is the perfect backdrop for your photographer to produce spectacular images and provide lasting memories.
Ph: 1800 033 214 or Email: events@pvr.com.au 1 Mimosa Drive Merrijig VIC 3723 www.pvr.com.au
* Helicopter flights are not provided by Accor Vacation Club but are arranged on request through a third party operator, namely, Alpine Helicopter Charter. For full terms and conditions please contact them directly. ** Offer applicable for new bookings only, photographer not included. Valid until 31 December 2014.
Calendar of Events Western Australia
Northern Queensland
New Years Eve
Port Douglas Sunday Markets
31 December 2013 Celebrate New Years Eve at The Novotel Vines Resort! Welcome in 2014 with entertainment and a spectacular fireworks display, enjoy an Aussie BBQ and live entertainment. Bookings essential. Call (08) 9297 3000 email: events@vines.com.au Adults $95 Child $50
Every Sunday 8am - 1:30pm Every Sunday the waterfront comes alive, as local and regional craftspeople, artisans, marketgrowers and performers display their fine and varied products. Anzac Park.
Saturday Night Jazz!
October 2013 - Annual Event The Esplanade will come alive with the colour and sounds of fiesta! Fabulous food stalls and wine bars will offer a selection of food and drinks. October every year thousands of people converge on the beachfront for the Palm Cove Fiesta
Every Saturday night from 7-10pm Enjoy the ambience in Muscats Bar over a glass of your choice of beverage while being soothed by the smooth tunes of our regular Jazz entertainment. From 7.00pm - 10.00pm The Vines Resort Swan Valley Saturday nights.
18-19th October 2013 This is the 84th annual Margaret River Agricultural Show, if you want to experience everything rural and enjoy a customary agricultural show, make sure you don’t miss this event. Some of this year’s attractions include chocolate and wine pairing, equestrian, horse and shearing displays, arts and crafts... and more!”
7 - 9 October 2013 The fifth annual Caloundra Music Festival, three days of a diverse range of music, dance and entertainment from all over the world.
Gold Coast
Broadbeach Christmas Carols
Palm Cove Fiesta
Festival Cairns
Margaret River Agricultural Show
Caloundra Music Festival
24 August - 1 September 2013 The Festival Cairns rolls out each Spring over three, action-packed weeks. Festival Cairns celebrates as north Queensland’s most significant regional event. 22 days of fun and entertainment. Easily accessible from Palm Cove.
Sunshine Coast
Eumundi Markets Wed 8am - 1:30pm | Sat 7am - 2pm The Eumundi Markets is Australia’s biggest and best art, craft and produce market, held every Saturday and Wednesday of the year (rain, hail or shine) in the heart of the charming historic hinterland town of Eumundi on Queensland’s Sunshine Coast.
14 December 2013 Broadbeach Christmas Carols to be held at Kurrawa Park, Old Burleigh Road, Broadbeach.
New South Wales
Tulip Time 24 September - 7 October 2013 Tulip Time celebrates its 53rd festival - with the theme of ‘Brighter Futures’ and aligning with the colour ‘Red’. 24th Tulip Time in Bowral is one of Australia’s biggest floral festivals.
New Zealand
Willowridge Wanakafest 2013 Labour Weekend Festival 24 - 27 October 2013 Lake Wanaka Wine & Food Fest - Enjoy delicious local wine and food, excellent entertainment, a relaxing lakeside atmosphere, spectacular views, and loads of great events for a wonderful day on the park. Passion for Fashion, followed by our famous street parade and party on Pembroke Park.
Corporate Sports Unlimited Can’t find tickets to sold out events?
Want the best seats in the house?
We can. Contact us today... 14 WC Brazil
Monaco F1
Wimbledon Tennis Concerts Australian F1 Royal Ascot EPL Football FA Cup Champions League
Royal Randwick
Our team have access to premium and exclusive sports events, concerts and speciality packages worldwide! Do you want the best seats in the house? Contact our team, you name it we can locate tickets and we want you to feel safe and secure every time you buy tickets.
AFL NRL & ARU State of Origin Super Bowl Grand Prix Tennis Theatre
www.corporatesports.com.au/enquiries.html
Christmas • Valentines Day • Easter • Mothers Day • Birthdays • Need a break?
. 3 night getaway.. for Mothers Day
4 nights to my frien d... who deserves a brea k
r... my daughte 10 nights to wedding day on their
Don’t let your points expire...
y friend... m to ts h ig 5n s a break who deserve
2 nights to my son... Have a Ha ppy Birthd ay
7 nights... Happy Easter
...an Accor Vacation Club Gift Certificate will brighten someone’s day!
S
ometimes, it’s just not possible to use all your points. There are times when you can’t get away. Times when taking a break, let alone a holiday, is out of the question.
But you never need to lose points again. Your points are worth so much and they don’t have to expire. Now you can make the points you can’t use count. In a really great way!
All you have to do is: 16 | vacations edition one 2013
Select the number of nights stay at any one of Accor Vacation Club’s 21 Club properties or Accor Hotels Select properties. To celebrate a loved one’s birthday, as an anniversary gift, for a wedding present with a difference, or perhaps to say ‘thank you’ for a favour. It’s so easy and your Gift Certificate will be personalised however you want.
1300 761 414 -
Member Services
opt
2
Best value holidays and airfares If you haven’t had a chance to meet the team at Accor Vacation Club Travel by Flight Centre, visit or call them today and let them find the perfect holiday for you.
“I love to take walking tours when I travel. It’s a great way to get a local’s insight on the history and culture of a destination. I’m looking forward to my next trip to Cuba” Ms Lewis said.
Store manager, Cara Rogan, and her team members have all travelled extensively, and between them, visited many of the world’s premier tourist destinations. With 30 years worth of travel experience the team knows the ins and outs of a great holiday.
Consultant Connie Adams has an extensive travel background she has been to the UK and Europe several times, while also travelling to USA, New Zealand, Africa, Thailand, Vietnam, Malaysia, Bali, United Emirates, Fiji, Vanuatu, Hawaii and Cook Islands.
Cara Rogan has a wealth of travel knowledge and enjoys the challenge of putting together complex travel itineraries. Cara has travelled throughout Europe, the USA, Canada, United Emirates, Japan, South Korea, Thailand, Hong Kong, Malaysia, Cook Islands, New Zealand, Fiji, Vanuatu and Norfolk Island.
“My favourite holiday was a safari in Kenya, absolutely amazing. However the place I love to travel to again and again is Sicily. I know the best way to travel around, places to stay, eat and have many tips on the hidden treasures of Sicily” said Mrs Adams. The team at Accor Vacation Club Travel by Flight Centre can book any of your travel needs, including airfares, accommodation, insurance or tours. We are now offering Flight Centre’s new exclusive The Captain’s Red Label Fares.
Stacy Loxton is the store’s Canada Guru having lived in the spectacular Canadian Rockies. She also travels regularly to the USA and has spent time in Europe, New Zealand, Fiji and Thailand. “My number one tip for any destination is a Hop-on Hop-off city tour, this gives you a great opportunity to get you bearings of a new city while also crossing off must see landmarks along the way” Ms Loxton said.
At Accor Vacation Club Travel by Flight Centre we go out of our way for you.
Consultant Sharni Lewis has travelled throughout Europe, North Africa, the USA, New Zealand, Fiji and South East Asia.
e Cap tain ’s ection t o r P p o r D e ic r P h wit
™*
What are Red Label Fares? The Captain’s Red Label Fares are unique to Flight Centre, and come with the confidence of Price Drop Protection.™* So if the fare becomes cheaper, we’ll credit you the difference. Booking a Red Label fare means you’ll be flying with a popular airline, with great value inclusions. Enjoy a great value holiday without compromising on quality.
Price Drop Protection™* Unique to Flight Centre Great value inclusions
Ask us about the current range of Red Label Fares today.
Australia 1800 70 80 90 New Zealand 0800 451 997 International +61 7 3832 6477
Visit us in store. 291 Adelaide St, Brisbane (By appointment only)
Email us. travel@accorvacationclub.com.au
Price Drop Protection applies to Red Label Fares only and may only be claimed once. Price Drop Protection applies to genuine fares from airlines and other Australian registered businesses and websites for travel that originates/departs from Australia. Fare must be in writing and presented to us on the same day as it was advertised. Fare must also be presented to us within 30 days from the date of payment in full of your original Red Label Fare booking and prior to departure and must be for the same form of payment. Fare must be available, able to be booked by the general public when you bring it to us and be for the same dates, airlines, number of passengers, booking classes and flight numbers. The written fare must show the date it was advertised and the final price including all applicable fees and charges (including booking / service fees and all charges for the form of payment chosen). Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded. Should the fare be less than your original Red Label Fare we will refund you the difference with a Gift Card. Our standard Gift Card terms and conditions apply Flight Centre Limited (ABN 25 003 377 188) trading as Flight Centre. Licence No. ACT 18800224, NSW 2TA002719, NT 008, QLD TAG262, SA TTA254, TAS TAS031, VIC 31089, WA 9TA 589. FCACC55058
*
Personal Benefits
QUEENSLAND
GOLD COAST Balloon Aloft on the Gold Coast Breathtaking one hour flight over the Gold Coast and Hinterland, then enjoy a delicious 5 star Champagne buffet breakfast at the award winning Chelo’s Restaurant. Première Plus Members Price $270* Normally $340 Book now! phone 1800 246 422 | address 13 Lakeview Dr, Gold Coast QLD 4211
Sage Cafe Restaurant Located in the heart of Broadbeach. Food cooked exceptionally well with service that always exceeds your expectations. 25% discount off meals. phone (07) 5538 9938 | address 5/20 Queensland Ave, Gold Coast QLD 4218
Yellowfin Seafood Restaurant
Situated in the hub of the popular Broadbeach dining precinct. Providing a wonderful open-air venue to enjoy lunch and dinner all year round. 25% discount off meals. phone (07) 5504 5335 | address 6/20 Queensland Ave, Broadbeach QLD 4218
1two3 Mediterranean Dining & Lounge Bar
National ‘Award for Excellence 2012’ winner. There is a saying “You can’t please all of the people all of the time”…we were wondering why not? 25% discount off meals. phone (07) 5538 4123 | address Shop 11, Phoenician Resort/Surf Parade, Broadbeach QLD 4218
NEW SOUTH WALES
SYDNEY Life Interiors and Replica Furniture Receive *15% discount - Quote ACCOR15 Interior a Sydney based design and import studio focused on delivering fashionable, contemporary furniture both residential and commercial buying direct from the manufacturer allowing great savings. In-house interior stylist that provide free styling advice and more Currently two showrooms located in Waterloo and Pyrmont beside Grand Mercure Pinnacle Apartments and opening soon in Melbourne and Brisbane. phone (02) 8005 8332 | address Shop 2, 104 Pyrmont St, Pyrmont, NSW 2009 visit www.lifeinteriors.com.au & www.replicafurniture.com
Captain Cook Cruises Why not take a day or night cruise enjoying the spectacular views of Sydney Harbour Receive 25% discount. *Excludes Special Events. phone AU 1800 804 843 | phone AU 0800 446 389 - Quote ACCOR25
18 | vacations edition one 2013
Premluisère P MEMBER BENEFIT
HUNTER VALLEY The Vintage Greg Norman designed Championship course. Special Première Plus Members golf rate when staying inhouse $69 for 18 holes including shared cart hire PLUS access to driving range prior to tee off! Bookings essential. phone (02) 4998 2208 | address Vintage Drive, Rothbury NSW 2320, Australia
Spa at Chateau Elan Your special so take advantage of the $50 discount on treatments 50min in length or more, (Mon-Fri).Call Member Services for Voucher. Terms & Conditions. 10% discount when visiting the Spa at Chatea Elan. phone (02) 4998 2500 | address Vintage Drive, Rothbury NSW 2320, Australia
Tamburlaine Organic Wines Tamburlaine is Australia’s largest producer of organic wines, established in 1966 in the renowned Pokolbin district of the Hunter Valley. Receive 25% discount off the RRP of any wines at the cellar door. Vineyard and winery tour including private tasting with organic cheese plate, 2 bottles of any 375ml or 750ml Tamburlaine wine to take home Normal Value $106 – Member rate $49. phone (02) 4998 4200 | address 358 McDonalds Road, Pokolbin, NSW 2320
Two Fat Blokes Gourmet Tours Is a small tour company that has a true love of good food and great winers and the joy of sharing it with others. phone 0414 316 859 | address 1443 Wine Country Drive, Rothbury NSW 2320 visit www.twofatblokes.com.au
COFFS HARBOUR Timeout Adventures - Novotel Coffs Harbour Deal 1 - 9 holes Golf, 20min Segway Ride, 2hr Bike Hire PLUS Coffee. Only $39 Deal 2 - 9 holes Golf, 20min Segway Ride, 2hr Bike Hire PLUS Action Zone & Waterballs OR Laser Clay. Only $49 Deal 3 - 1hr Segway Tour through the resort, bush and beach. Only $65 Bookings must be made prior OR on day of check-in only. phone 1300 090 767 | address CNR Pacific Highway and Bay Drive, Coffs Harbour NSW 2450
BOWRAL
Hot Canary Gourmet Meats
The Highlands most awarded butcher, 5% discount. Free delivery to Grand Mercure Bowral when ordering meat packs. Open 7 Days. phone 02 48 622 089 | address Corner Bowral & Station Street (opposite IGA), Bowral
edition one 2013 vacations | 19
Personal Benefits VICTORIA
MELBOURNE Bistro du Monde Bistro du Monde is a hidden gem located in a graffiti walled laneway opposite Grand Mercure Melbourne. Don’t miss out experiencing their amazing menu selection quiche, pastries, desserts to an amazing tapas dish, freshly made on the premises. Alfresco dining in tucked-away Bligh Place, admire the artwork on the walls of the Parisian-style cafe. 20% discount off food bill. phone 03 9620 7177 | address 10 Bligh Place, Melbourne, VIC 3000
Nature Finds You
Pamper yourself on holiday when staying in Melbourne arrange a massage, facial, waxing, tints and more Open Monday to Saturday Bookings essential call 0412 104 696 Lina 20% discount (excluding special offers) 10% discount off products. By appointment only. phone 0412 104 696 | address Mezzanine Level, 2 Queen Street Melbourne, VIC, 3000
Lounge 321
Lounge 321 located at our Grand Mercure Melbourne property offers 20% discount off beverages. Members are able to book small functions and events at Lounge 321 no charges apply. phone 0412 104 696 | address 321 Flinders Lane, Melbourne, VIC, 3000
MT BULLER The Deck on High
Contemporary cuisine, offering a range of tapas. Located in Mansfield, a 10 minute drive from the Grand Mercure Pinnacle Valley Resort. 10% discount off meals. phone 03 5775 1144 | address 15/15 High St, Mansfield VIC 3722
SOUTH AUSTRALIA
ADELAIDE Captain Cook Cruises Adelaide Sightseeing Tours and Kangaroo Sightseeing Tours 25% discount Quote ACCOR25 Call AU 1800 804 843 NZ 0800 446 389. phone 08 8569 2511 | address 96 Randell St, Mannum SA 5238
20 | vacations edition one 2013
Premluisère P MEMBER BENEFIT
WESTERN AUSTRALIA
SWAN VALLEY
Sandalford Winery - Swan Valley Founded in 1840, dine amongst the rustic ambience of limestone, wood and a grand open fire. Complimentary main course when another main course of equal value is purchased. PLUS 40% discount, view onlineour Accor Vacation Club portfolio. phone 08 9379 9400 | address Corner Meadow and Swan Streets, Guildford, WA 6055
Duckstein Brewery - Swan Valley and Saracen Estates Margaret River Ambiance simply amazing – a touch of class! German-style dining and premium hand-crafted beer, set in the most pleasant surroundings. 20% discount. phone phone
08 9296 0620 | 08 9486 9410 |
address address
Swan Rd, Henley Brook WA 6055 Level 10, 225 St Georges Tce, Perth 6000
New Zealand NORTH ISLAND Polynesian Spa Rotorua Polynesian Spa Rotorua NZ voted top 10 world day spa resort, overlooking Lake Rotorua, relax and unwind in the hot mineral pools at Polynesian Spa. Cast your eyes to the hills in the distance and reflect on this tranquil volcanic landscape once not so peaceful. Clouds of steam arise from the lake from springs deep below the water’s surface. Receive an amazing 30% discount on services. phone 64 7 348 1328 | address 1000 Hinemoa St, Rotorua 3010, New Zealand
*The above benefits are provided by businesses by agreement with Accor Vacation Club. These benefits are available to Première Plus Members and, from time to time, may change or no longer be available. Please contact the providers directly for more information. edition one 2013 vacations | 21
INTRODUCING
‘The Living CRoom’ ONCE PT A new innovation has seen Grand Mercure Melbourne embrace the concept of inviting you into their Living Room.
A
complete refurbishment of the lobby has been created in consultation with renowned designers, Coco Republic, and invites guests to linger in front of the fire, read a book, or do a little work at the desk. In keeping with the property’s heritage and the warm hospitality provided by staff, the lobby is now a place to meet friends or simply relax in a wonderfully ambient environment just moments from the heart of town. Ideally located in Flinders Lane for everything Melbourne has to offer, Grand Mercure Melbourne is Accor Vacation Club’s flagship property and headed by a team who have worked hard and passionately to establish a culture of professional yet relaxed service. Guests are both corporate and leisure and, of course, Accor Vacation Club Members. The staff has gained a reputation for creating a friendly, welcoming environment, for making genuine connections with guests and for anticipating their needs. 59 self-contained apartments, each with kitchen, spacious living and bedroom areas and stunning bathroom provide the perfect Melbourne base and are splendidly positioned for transport and enjoying the city’s shopping, restaurants, cafés, bars and theatre. The Network 10 television show ‘The Living Room’ selected Grand Mercure Melbourne to film a 2012 episode. Celebrity chef Miguel Maestre created a three course menu in an apartment kitchen with impressive results.
Gracious and comfortable, the Living Room is now a reality on site! 22 | vacations edition one 2013
Melbourne Flinders Lane Grand Mercure Accor Vacation Club Apartments
edition one 2013 vacations | 23
2013 Reburbishment
Accor Vacation Club’s Grand Mercure, The Vintage, in NSW’s iconic Hunter Valley, could be likened to a great bottle of red wine. It gets better with the years!
W
e are excited to anounce our Club Apartments have recently undergone a complete refurbishment under Accor Vacation Club’s ‘Wine Country Resort Series’. Inspired by natural surrounds while implementing modern environmental initiatives, the design features a rich colour palette and elegant finishes. Gas fireplaces in the two bedroom apartments and ethanol fireplaces in the one bedroom apartments create an ambience of luxurious warmth. Complementing the region’s cellar doors, wine fridges have been installed in the larger two bedroom apartments. Connectivity is provided by media hub units linked to digital televisions. The Vintage sits within native gardens adjacent to the Greg Norman designed 18-hole golf course and the resort includes a central swimming pool. Close by are world-class wineries such as Bimbadgen, de 24 | vacations edition one 2013
Bortoli, Brokenwood, Peppertree, Wyndham Estate and many more. The annual Lovedale Long Lunch event draws thousands, who flock to enjoy the local produce and beauty of the area, no more than two and a half hours drive from Sydney. Qantas, Jetstar, Virgin, REX, Brindabella and Aeropelican airlines service nearby Newcastle Williamtown Airport.
A Grand Vintage for 2013
in the HUNTER VALLEY
The Vintage Hunter Valley Grand Mercure Accor Vacation Club Apartments
edition one 2013 vacations | 25
The Pinnacle R EAC H E S N EW H E IG HTS
Grand Mercure Pinnacle Apartments offers an enviable Sydney location just minutes from Darling Harbour. A full refurbishment in the final months of last year has seen accolades across the board since the property reopened at the beginning of December 2012.
I
t’s another feather in the cap for Accor Vacation Club’s comprehensive refurbishment schedule of Club properties. “Our upgrading programme recognises our commitment to maintaining the high level of quality and finish that our Members expect of Accor Vacation Club,” says Wayne Greenwood, General Manager Resort Operations. The spacious apartments at Pinnacle, all featuring balconies, have been soundproofed against their very urban environment and reflect quintessential Sydney - the design featuring a palette of warm whites, with rich bronze, teal and magenta highlights. Colourful artworks of the city by night, new timber, glass and stainless steel finishes create a sassy and sophisticated look, and each apartment is comprehensively appointed to ensure a great stay. You’ll find the roof terrace at Pinnacle very special. Take in the 360 degree views and know you’re in
26 | vacations edition one 2013
Sydney! Champagne and croissants for breakfast? Prawns and oysters from the nearby Sydney Fish Market at lunchtime? Sundowners at sunset? A big barbie for dinner? Mini-golf anyone? You’ll be glad you went to the top. The Pinnacle is the first vacation ownership property in Australia to reach #1 position on TripAdvisor in its category, the ‘go to’ website for hotel reviews throughout the world. Day to day operations may have something to do with it! General Manager, Helen Hemingway, is mentioned in many of the reviews. Helen has a long history in timeshare and has worked in the business on four continents. Her understanding of what Members want and her passion for making their time at Pinnacle memorable is exceptional. She runs this boutique property single handedly, ably supported by Manjit Surry, who seamlessly covers for Helen two days a week.
Helen
General Manager Grand Mercure Pinnacle
edition one 2013 vacations | 27
Stay 2,
Save 30
%*
Enjoy great savings when you stay that extra night at participating Accor hotels across Australia. Book now !
*Valid for bookings made between 27 June 2013 and 5 October 2013 (both dates inclusive) for stays at participating Accor hotels in Australia between 1 July 2013 and 8 October 2013 (both dates inclusive). Bookings are payable at time of reservation and are non-exchangeable, non-refundable and non-transferable. Rates are subject to change, based on a limited allocation of rooms and subject to availability at time of booking. A 2 night minimum length of stay applies. Blackout dates may apply. Further conditions apply, visit www.accorhotels.com/stayandsave
Take your Membership to another level
with more...
family time
...space
holidays time
with my
Daddy
...time Now everyone can have their dream holiday! Every year.
Call our team for more information on upgrading your membership
au nz
1800 007 118 0800 007 189
Amore
All about you, your family, and your friends!
because that’s what friends are for
Amore
‘Word of The Amore program was developed to allow you to refer Mouth’ your friends to take a look at the benefits of the Club.
The best way of advertising is
Choose from one of these four gifts when your referral becomes a Member*
1
2
500
$
T O W A R D S
Y O U R
5 NIGHT
80 32 70
nz0800
annual club fees*
Refer family and friends:
au1800
4
3
H O L I D AY *
00 17 07
500
$
G I F T
V O U C H E R *
500
$
G I F T
V O U C H E R *
or email referrals@accorvacationclub.com.au
*For program overview and full Terms and Conditions please contact our friendly staff directly.
Meet our Team...
AT A C C O R VA C AT I O N C L U B
Paula - Member Services Team Originally from New Zealand and has been part of the Member Services Team for 2 years.
ourne rcure Melb Grand Me
Loves speaking with Members on a day to day basis, the highlight of Paula’s day is educating Members of the exciting new ways to use their Membership or assisting Members that have never used the Club. Paula has been fortunate to travel to a few Member Workshops held throughout Australia and New Zealand, this is an ideal opportunity to visit our Club Properties, to then be able to speak of, first-hand experience!
Julie - Amore Referral Program Interests include horse riding, meeting new people and listening to Members travel experiences – Julie is the best person to speak with if you would like to refer a friend, work colleague or family member to learn about your Club. “We find Members who were unaware we have a fabulous referral program, the best part is our Members can benefit if the referral becomes a new Member! I love advising Members their friends have joined the CLUB and offering a gift which range from Flight Centre Vouchers, Accor Vacation Club Cruise vouchers, $500 towards their Club Fees but the most popular choice is our Agift 5 night holiday’.
Vicki – Finance Vicki has been with the company 4 years and recently took advantage of an Accor Vacation Club Cruise, sailing the South Pacific with her sister and niece. Vicki cannot speak highly enough of how great it is to take a cruise, never a dull moment, working out each day on the latest gym equipment with the best views, steam rooms, sauna, fun activities, mouth watering meals, relaxing by the pool, endless day trips to the islands and of an evening dressing up in formal dress or perhaps dancing to the music on a themed Caribbean night. Vicki returned and booked the next cruise to North Queensland and her husband will be joining, although this will be his first cruise and prefers to have land in sight I am sure this is the beginning of a new way to holiday.
Damien – Sales Manager Twin Waters Damien and the Twin Waters Team were recently crowned the Australian Timeshare and Holiday Ownership Councils 2013 Sales Team of the Year. A member for the past 6 years and proud to say he has visited 18 of our 21 Club Properties with his family of 5! Damien and his family recently stayed at our Club Property Grand Mercure Wanaka in New Zealand and had an amazing holiday – during the day enjoying non-stop activities located nearby in Wanaka and Queenstown then relaxing of an evening in the hot spa with a smooth New Zealand glass of red!
Life couldn’t get much better! edition one 2013 vacations | 31
Take The Plunge With A Getaway! The only thing that’s better than going on holiday is going on holiday more often. With affordable weeklong Getaways, you can do just that. Getaways are the smart way to enjoy spacious resort-style accommodation in a variety of destinations worldwide. You get so much fun for so little, you’ll want to dive right in. Come on in — the water’s perfect!
IntervalWorld.com
Happiness inTravelling
Incredible choice, exclusive benefits, perfect privileges.
Membership Benefits Join today and start experiencing the rich cultural diversity and culinary delights across 16 countries and 450 Accor hotels in Asia Pacific.
Member benefits include: • Complimentary Night’s Accommodation • Up to 50% Off Dining • Minimum 10% off accommodation • Red Hot Rooms • Exclusive Member Website & Offers • Partner Privileges • Hotels in Asia Only - 15% Off Beverages • PLUS enjoy a Silver Membership in Le Club Accorhotels
www.advantageplus.com |
Australia - 1300 36 36 37 |
New Zealand - 0800 44 09 82
THE CLUB OF YOUR DREAMS
With the Le Club Accorhotels program, Accor rewards your loyalty at over 2,700 hotels ranging from luxury to budget: Sofitel, Pullman, MGallery, Grand Mercure, The Sebel, Novotel, Suite Novotel, Mercure, Adagio, ibis, ibis Styles, Adagio access and Thalassa sea & spa. Your loyalty card will enhance your travel experience in 90 countries.
Now you can easily manage your account and bookings directly by visiting accorhotels.com edition one 2013 vacations | 33
Group
A
Seasonal Calendar Start High End High
Group A Properties
Start Mid End Mid
Start Value End Value
Coral Coast Palm Cove Accor Vacation Club Apartments North Queensland
01 Jan - 29 Jan 21 Mar - 14 Nov 13 Dec - 31 Dec
30 Jan - 12 Feb 15 Nov - 12 Dec
Twin Waters Sunshine Coast Accor Vacation Club Apartments Sunshine Coast, QLD
01 Jan - 30 Apr 01 Jun - 07 Aug 25 Aug - 31 Oct 30 Nov - 31 Dec
01 May - 31 May 08 Aug - 24 Aug 01 Nov - 29 Nov
Legends Hotel Surfers Paradise Accor Vacation Club Apartments Gold Coast, QLD
01 Jan - 30 Apr 08 Jun - 24 Jul 09 Sep - 31 Oct 30 Nov - 31 Dec
13 Aug - 08 Sep 01 Nov - 29 Nov
01 May - 07 Jun 25 Jul - 12 Aug
Turtle Beach Resort Mermaid Beach Accor Vacation Club Apartments Gold Coast, QLD
01 Jan - 30 Apr 08 Jun - 24 Jul 09 Sep - 31 Oct 30 Nov - 31 Dec
13 Aug - 08 Sep 01 Nov - 29 Nov
01 May - 07 Jun 25 Jul - 12 Aug
Novotel Pacific Bay Resort Accor Vacation Club Apartments Coffs Harbour, NSW
01 Jan - 31 Jan 01 Mar - 30 Apr 10 Jun - 24 Jul 05 Sep - 15 Oct 26 Nov - 31 Dec
01 Feb - 28 Feb 14 Aug - 04 Sep 16 Oct - 25 Nov
01 May - 09 Jun 25 Jul - 13 Aug
Novotel Lake Crackenback Resort Accor Vacation Club Apartments Blue Mountains, NSW
01 Jan - 31 Jan 24 Mar - 25 Apr 11 Jun - 18 Oct 16 Dec - 31 Dec
01 Mar - 23 Mar 01 Jun - 10 Jun 19 Oct - 15 Dec
01 Feb - 28 Feb 26 Apr - 31 May
Grand Mercure Pinnacle Valley Resort Accor Vacation Club Apartments Merrijig, VIC
01 Jan - 31 Jan 05 Jun - 26 Oct 26 Nov - 31 Dec
01 Mar - 30 Apr 27 Oct - 25 Nov
01 Feb - 28 Feb 01 May - 04 Jun
Grand Mercure The Links Accor Vacation Club Apartments Fleurieu Peninsula, SA
01 Jan - 18 Jun 05 Sep - 26 Nov 11 Dec - 31 Dec
19 Jun - 30 Aug 27 Nov - 10 Dec
31 Aug - 04 Sep
Grand Mercure Busselton Accor Vacation Club Apartments Geographe Bay, WA
01 Jan - 12 May 01 Sep - 31 Dec
13 May - 29 May 07 Jun - 11 Jun 20 Jun - 21 Jul
30 May - 06 Jun 12 Jun - 19 Jun 22 Jul - 31 Aug
Grand Mercure The Vines Accor Vacation Club Apartments Perth, WA
01 Jan - 07 May 25 Jul - 31 Dec
08 May - 11 Jun
12 Jun - 24 Jul
Grand Mercure Puka Park Resort Accor Vacation Club Apartments Coromandel Peninsula, NZ
01 Jan - 30 Apr 21 Aug - 29 Oct 07 Nov - 31 Dec
05 Jun - 30 Jul
01 May - 04 Jun 31 Jul - 20 Aug 30 Oct - 06 Nov
Grand Mercure Oakridge Resort Accor Vacation Club Apartments Wanaka, NZ
01 Jan - 30 Apr 01 Jul - 30 Sep 22 Nov - 31 Dec
13 Jun - 30 Jun 01 Oct - 21 Nov
01 May - 12 Jun
MGallery St Moritz Queenstown Accor Vacation Club Apartments Queentown, NZ
01 Jan - 31 Jan 24 Mar - 25 Apr 11 Jun - 18 Oct 16 Dec - 31 Dec
01 Mar - 23 Mar 01 Jun - 10 Jun 19 Oct - 15 Dec
01 Feb - 28 Feb 26 Apr - 31 May
Novotel Bali Nusa Dua Accor Vacation Club Apartments Nusa Dua, BALI
01 Jan - 07 Jan 10 Apr - 31 Dec
08 Jan - 31 Jan 16 Mar - 09 Apr
01 Feb - 15 Mar
13 Feb - 20 Mar
Première Points Chart 2 Bedroom Apartment
Studio Properties Season
Weekly
Mon
Tues
Wed
Thurs
Fri
Sat
Sun
Season
Weekly
Mon
Tues
Wed
Thurs
Fri
Sat
Sun
High
2,700
324
324
324
324
540
540
324
High
5,000
600
600
600
600
1,000
1,000
600
Mid
1,800
216
216
216
216
360
360
216
Mid
3,300
396
396
396
396
660
660
396
Value
1,200
144
144
144
144
240
240
144
Value
2,100
252
252
252
252
420
420
252
3 Bedroom Apartment
1 Bedroom Apartment Season
Weekly
Mon
Tues
Wed
Thurs
Fri
Sat
Sun
Season
Weekly
Mon
Tues
Wed
Thurs
Fri
Sat
Sun
480
High
7,000
840
840
840
840
1,400
1,400
840
High
4,000
480
480
480
480
800
800
Mid
2,600
312
312
312
312
520
520
312
Mid
5,000
600
600
600
600
1,000
1,000
600
Value
1,800
216
216
216
216
360
360
216
Value
3,100
372
372
372
372
620
620
372
34 | vacations edition one 2013
Group
B
Seasonal Calendar Start High End High
Group A Properties
Start Mid End Mid
Start Value End Value
Freshwater Point Resort Broadbeach Accor Vacation Club Apartments Gold Coast, QLD
01 Jan - 30 Apr 01 Jun - 3 Aug 14 Aug - 31 Oct 01 Dec - 31 Dec
01 May - 31 May 4 Aug - 13 Aug 01 Nov - 30 Nov
Grand Mercure The Vintage Accor Vacation Club Apartments Hunter Valley, NSW
01 Jan - 30 Apr 06 Jun - 16 Jul 04 Sep - 31 Dec
30 May - 05 Jun 17 Jul - 20 Aug
01 May - 29 May 21 Aug - 03 Sep
Grand Mercure Pinnacle Accor Vacation Club Apartments Sydney, NSW
01 Jan - 30 Apr 19 Jun - 23 Jul 21 Aug - 31 Dec
05 Jun - 18 Jun 24 Jul - 29 Jul 07 Aug - 20 Aug
01 May - 04 Jun 30 Jul - 06 Aug
Grand Mercure Bowral Accor Vacation Club Apartments Bowral, NSW
01 Jan - 31 Jan 01 Mar - 31 May 04 Aug - 31 Dec
09 Jun - 03 Aug
01 Feb - 28 Feb 01 Jun - 08 Jun
Grand Mercure Melbourne Accor Vacation Club Apartments Melbourne, VIC
01 Jan - 30 Apr 19 Jun - 23 Jul 21 Aug - 31 Dec
05 Jun - 18 Jun 24 Jul - 29 Jul 07 Aug - 20 Aug
01 May - 04 Jun 30 Jul - 06 Aug
Grand Mercure Basildene Manor Accor Vacation Club Apartments Margaret River, WA
01 Jan - 31 May 08 Sep - 31 Dec
19 Jun - 13 Aug
01 Jun - 18 Jun 14 Aug - 07 Sep
Grand Mercure Forest Resort Accor Vacation Club Apartments Creswick, VIC
01 Jan - 30 Apr 19 Jun - 15 Jul 18 Sep - 31 Dec
05 Jun - 18 Jun 16 Jul - 13 Aug 05 Sep - 17 Sep
01 May - 04 Jun 14 Aug - 04 Sep
Première Points Chart 2 Bedroom Apartment
Studio Properties Season
Weekly
Mon
Tues
Wed
Thurs
Fri
Sat
Sun
Season
Weekly
Mon
Tues
Wed
Thurs
Fri
Sat
Sun
High
3,500
420
420
420
420
700
700
420
High
7,000
840
840
840
840
1,400
1,400
840
Mid
2,500
300
300
300
300
500
500
300
Mid
5,000
600
600
600
600
1,000
1,000
600
Value
1,500
180
180
180
180
300
300
180
Value
3,000
360
360
360
360
600
600
360
3 Bedroom Apartment
1 Bedroom Apartment Weekly
Mon
Tues
Wed
Thurs
Fri
Sat
Sun
Season
High
4,500
540
540
540
540
900
900
540
Mid
3,500
420
420
420
420
700
700
420
Value
2,100
252
252
252
252
420
420
252
Season
Did you forget?
I forgot to pay my Club Fees...
Please contact us to make payment arrangements if you are having difficulties paying your Club fees.
NOTE: Ensure your Club Fees are kept up to date. Reservations and point deposits cannot be made if in arrears.
Weekly
Mon
Tues
Wed
Thurs
Fri
Sat
Sun
High
9,000
1,080
1,080
1,080
1,080
1,800
1,800
1,080
Mid
6,500
780
780
780
780
1,300
1,300
780
Value
4,300
516
516
516
516
860
860
516
We’ve taken the hassle out of the quarterly instalment option. All you need to do is provide us with a Bank Direct Debit Authority or a Credit Card Authority, then every quarter, we’ll take care of the rest! If you do not provide this authority, we cannot enable the quarterly payment option. Remember you could run the risk of a late fee and/or interest charges being charged to your member account, if you do not pay your annual fees in full on time. You can find more information about paying your fees in your PDS. The Direct Debit Authority form can be downloaded by clicking on the link on your email invoice, or direct from the website at:
https://members.accorvacationclub.com.au/Membership-Referrals.aspx edition one 2013 vacations | 35
Important Contacts Member Services Monday to Friday 8:30am to 6:30pm AEST excluding National Public Holidays Saturday 9:00am to 5:00pm AEST excluding National Public Holidays Level 2, Accor Vacation Club Building, 14 Edgewater Court, Robina Qld 4226 PO Box 3755, Robina Town Centre, Qld 4230 www.members.accorvacationclub.com.au TOLL FREE Telephone AUS 1300 76 14 14 Telephone NZ 0800 76 14 14 Telephone International +61 7 5595 3290 Press the following Options for
• Interval International - exchange and point deposit inquiries • Club Reservations and Point Inquiries • Member Relations • Accor Hotels Select Reservations • Club Billings
Member Reservations Member Relations Member Education
msreservations@accorvacationclub.com.au info@accorvacationclub.com.au workshops@accorvacationclub.com.au
Facsimile AUS Facsimile International
1300 76 17 17 +61 7 5595 3281
- Press option 0 - Press option 1 - Press option 2 - Press option 4 - Press option 3
1300 76 13 43 +61 7 5595 3282 billing@accorvacationclub.com.au
APVC Finance APVC Finance AUS APVC Finance NZ APVC Finance International
1800 446 513 0800 222 675 +61 7 5501 7310
Amore Referral Program Telephone AUS Telephone NZ Email
1800 80 32 70 0800 001 707 referrals@accorvacationclub.com.au
A-Gift Telephone AUS 1800 267 950 Telephone NZ 0800 222 670 Email agift@accorvacationclub.com.au Membership Upgrades Monday to Friday 8:30am to 5:00pm, excluding National Public Holidays Telephone AUS 1800 00 71 18 Telephone NZ 0800 00 71 89 Facsimile +61 7 5501 7351 Email upgrades@accorvacationclub.com.au Accor Vacation Club Travel by Flight Centre Monday to Friday 8.30am to 5.00pm (AEST ) By appointment only Saturdays 8.30am to 5.00pm (AEST ) By appointment only C/Escape Travel Macarthur Central, Shop LG2, 255 Queen Street, Brisbane QLD 4000 Telephone AUS 1800 70 80 90 Telephone NZ 0800 451 997 International +61 7 3181 8900 Email travel@accorvacationclub.com.au Interval International Monday to Friday 8.30am to 6.30pm (AEST ) Saturdays 8.30am to 5.00pm (AEST ) Telephone AUS 0011 800 4683 7825 Telephone NZ 00 800 4683 7825 Facsimile AUS 1800 265 592 Facsimile NZ 0800 880 342 Email anzmemberservices@intervalintl.com Europcar Telephone AUS 1300 65 95 45 (Quote 47674691) Telephone NZ 0800 80 01 15 (Quote 47674691) Telephone International +61 3 9330 6160 Email reservations@europcar.com.au Accor Hotels Accor Reservation Services AUS 1300 88 08 86 Accor Reservation Services NZ 0800 44 44 22 www.Accorhotels.com Accor Advantage Plus Telephone AUS 1300 36 36 37 Telephone NZ 0800 44 09 82 www.advantageplus.com Le Club Accorhotels Telephone AUS +61 2 8023 8787 http://www.accorhotels.com/gb/leclub
www.members.accorvacationclub.com.au/Publications.aspx
Accor Vacation Club Cruises Monday to Friday 7:30am to 6:00pm AEST excluding National Public Holidays Saturday 7:30am to 2:00pm AEST excluding National Public Holidays www.accorvacationclubcruises.com.au TOLL FREE Telephone AUS 1300 558 433 Telephone NZ 0800 558 433 Accor Vacation Club Billings Billings Facsimile AUS Billings Facsimile International Member Billings