Accor Ethics and Corporate Social Responsibility Charter 2020

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Our commitments as a principled business

2.4 RESPECTING OUR PARTNERS 2.4.1 SHAREHOLDERS AND INVESTORS In addition to the meetings organised when our annual results are published and the annual general meeting of the shareholders, Accor’s aim is to communicate with our shareholders and members of the business and financial community as responsively and as transparently as possible. This regular communication process tends to focus on institutional equity investors, financial analysts and financial market regulators.

Accor pledges: ̸ to create a relationship of trust with the market by acting as a source of reliable, meaningful investor information; ̸ to nurture dialogue with individual shareholders through an Individual Shareholders Consultative Committee and a Shareholders Club; ̸ to organise events and hotel visits to enable institutional investors to meet with line managers and achieve a better understanding of Group management practices and processes.

2.4.2 SUPPLIERS AND SERVICE PROVIDERS Accor pays careful attention to instilling its sustainable development commitments across the entire supply chain, in particular through its «Procurement Charter» that shares our employee relations, social responsibility and environmental commitments with suppliers. A supplier’s failure to comply with any of the principles it contains may result in the termination of business dealings with that supplier..

YOU SHOULD ALWAYS ̸ verify that suppliers have signed Procurement Charter and that their subcontractors comply with the same standards. Suppliers also have to agree to participate in the sustainable development performance review and authorise Accor to carry out audits; ̸ ensure that where a supplier is unable to comply with some of the requirements of Procurement Charter, it has notified Accor so that an agreement can be reached on the corrective and preventive measures to be taken and the time scale for implementing them. ̸ apply the Know Your Counterparty (KYC) procedure during a call for tenders, in accordance with the rules defined by the Compliance Department. For any specificities, please contact your Compliance Officer.

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YOU SHOULD NEVER ̸ allow a situation where a supplier is in breach of its obligations under Procurement Charter to persist.


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