Our commitments as a responsible employer
3.1 RESPECTING WORKING CONDITIONS
3.1.1 SOCIAL DIALOGUE Social dialogue is at the heart of preserving harmony among members of the corporate community. It helps to build ongoing consensus, playing an essential role in defusing labour unrest. Encouraging dialogue brings management closer to all the Group’s employees and thus gives everyone an opportunity to express their opinion. Our dialogue policies are implemented by managers, who foster an exchange of ideas with employees, in particular by organising roundtables and other dedicated dialogue events.
Accor pledges to ensure the transparency of employee communication by: ̸ conducting an annual performance review systematically with every employee; ̸ keeping each employee clearly informed of their rights, duties and benefits; ̸ publishing information media adapted to the local environment, for instance, by translating internal documents; ̸ understanding the impact of change on people when undertaking reorganisation or restructuring projects.
To support hands-on management, Accor has deployed objective, high value-added measurement tools, such as opinion surveys and video clips, to evaluate the workplace environment and take corrective action where there is dissatisfaction.
YOU SHOULD ALWAYS ̸ encourage and develop every form of social dialogue, an essential tool for the smooth running of the company.
YOU SHOULD NEVER ̸ consider that social dialogue is unhelpful or futile, adopting an inward-looking attitude or closing yourself off from others.
IS THIS ETHICAL?
Situation: I decide to change employee working hours, requiring them to work 48 hours straight.
Solution: although you are entitled to alter working hours, this requires consultation, and even negotiation, with employees or their representative trade union bodies, and compliance with the mandatory rest period applicable in the country in question.
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