I made a point of carrying out both primary and secondary research, not just for the sake of it, but to inform our decision making and allows to build a meaningful concept on strong foundations. We came up with a taste test and questionnaire idea to get people to try the drink before they told us what they thought
about it. The feedback we got from students in the mosaic bar was helpful to our development. We also contacted Feel Good via email in a bid to gather information about sales figures and consumer feedback. Unfortunately they would not give us additional information out of fairness to other YCN entrants.