Plusto Website User Guide

Plusto is the world’s first business-2-business trading hub that facilitates actual transactions and provides users with the tools that they need to make informed business decisions about trading internationally.

Plusto now helps its users to create and design their own websites which integrate with Plusto, and have all the unique features that Plusto has. These include: • • • • • • • • •

Multi-language translation Currency Conversion Dynamic Categorization TM CargoKey Instant Shipping Quotes FedEx Sample Delivery Integration TM WorldTariff Rate and Duty Integration Google News Feeds Search Engine Optimization Newsletter design and database management

Plusto websites are beautifully designed and offer systems that are unique and will not only display your products, but help you to proactively find new customers both locally and abroad.

Plusto Limited 27 Fortfield Park New Row South, Dublin 8 Republic of Ireland

Please read through this user guide to understand how to create a Plusto website and the options available.

CONTENTS

Page 1. General

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2. About Plusto Websites

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3. Registering as a Seller

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4. Creating a Plusto Website

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5. Registering and transferring a Domain

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6. Designing your Website

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7. Editing your Website Pages

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8. Setting up your Product Categories

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9. Changing your Website Preferences

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10. Managing your Website Banners

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11. Overview of Plusto’s Fees

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12. Getting Help and Contacting Plusto

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APPENDIX A : Domain Registration Links

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CHAPTER 1: GENERAL Protection of your Information and data All of your website and product information is stored on our servers located in the United States. We treat your data with utmost care and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from your site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Plusto uses numerous tools to protect your data against unauthorized access. We use encryption, passwords and even physical security when storing and transmitting data. However, third parties may still unlawfully access transmissions and intercept data transfer or private communications, and they may misuse or abuse the data collected.

We have implemented security policies, rules and technical measures to protect the data that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss.

All our employees and data processors, which have access to, and are associated with the processing of data, are obliged to respect the confidentiality of our user’s data.

We ensure that your data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your Plusto username or password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your data and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify Plusto and change your password.

Backing Up your Data All our servers are housed in Atlanta, USA, offering complete redundancy in power, HVAC, fire suppression, network connectivity, and security. The data centre facility sits atop multiple power grids driven by TXU electric, with PowerWare UPS battery backup power and dual diesel generators onsite.

Plusto backs up the data on our servers continuously, and it is therefore not necessary for Users to back up the data that is provided to Plusto.

Internet Connection Plusto is a web-based platform and Users need to be connected to the internet to access its tools and facilities. We recommend using one of the following Web Browsers: • • • •

Internet Explorer Version 6.0 or higher Apple Safari Version 3.2.2 or higher Mozilla FireFox Version 3.0.9 or higher Google Chrome Version 1.0 or higher

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CHAPTER 2: ABOUT PLUSTO WEBSITES Plusto, the world’s first business trading hub, that facilitates actual transactions, now allows you to set up, design and manage your own company’s website.

What makes Plusto unique is the tools that your users require to make informed business decisions about buying your products.

These include: • • • •

TM

Instant freight quotes for shipping anything, from anywhere to anywhere through CargoKey – the world’s first instant freight calculator.

TM Comprehensive Tax Tariff and Duty information for over 220 countries and territories through WorldTariff .

A sampling system that allows your users to acquire samples of the products that you offer within 3-5 business days, anywhere in the world through FedEx International Priority.

Multi Language support and currency conversion

All these tools are available on your own site, and your products are also automatically available on Plusto – so as you update your own website, your products and service offerings are automatically sent to potential buyers in your country and across the globe through our unique system of linking different company types together through the products that they use and the products that they supply. For more information see https://www.plusto.com/demo.aspx.

A Plusto website will pro-actively take your business to customers around the world, through our unique product notification systems, and allow you to keep your customers updated with product developments, company news and other interesting information through a mail management system.

Whether you are a manufacturer, wholesaler, trader, retailer or service provider, a Plusto website is the most effective way to promote your business, products and services online.

Plusto has 3 website packages available. The options are: Option 1 : A website with your own URL (website address) – http://www.yourwebaddress.com This is a website like any other free standing website that you have seen but incorporating the unique features mentioned above. Every website looks completely unique, and even though they are based on templates, the options available allow you to edit and manage the appearance of your website as well as set your website preferences to include or exclude features and tools. The only Plusto branding on your website is a small Powered by Plusto logo at the bottom of your website.

For free standing websites the setup fee is €500.00 per website and there is a hosting fee of €200.00 per year. The setup fee and annual hosting fee is payable in advance and will automatically invoiced and sent to you when you sign up for a website.

You can setup your website before paying and will be able to preview your website, but your website will not be available on the web before payment has been received.

For more information about the costs of setting up and hosting your Plusto website see Overview of Plusto’s Fees.

Option 2 : A Free-Standing website with a Plusto Navigation Bar This is also a website with your own URL (website address), but a thin Plusto Navigation Bar appears at the top of the page, allowing users to access other Plusto features and search the Plusto database from your website. When a user clicks on any of the tools on the Plusto Navigation Bar, a new window will open showing the required information on the Plusto website.

For free standing websites with a Plusto Navigation Bar there is no setup fee and there is a hosting fee of €300.00 per year. The annual hosting fee is payable in advance and will automatically invoiced and sent to you when you sign up for a website. You can setup your website before paying and will be able to preview your website, but your website will not be available on the web before payment has been received.

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Option 3 : A Plusto URL Extension Website – http://yourwebsiteaddress.plusto.com This is a website that has a Plusto URL web address, and a thin Plusto Navigation Bar appears at the top of the page, allowing users to access other Plusto features and search the Plusto database from your website. When a user clicks on any of the tools on the Plusto Navigation Bar, a new window will open showing the required information on the Plusto website.

For Plusto URL Extension Websites there is no setup fee and there is a hosting fee of â‚Ź120.00 per year. The annual hosting fee is payable in advance and will automatically invoiced and sent to you when you sign up for a website. You can setup your website before paying and will be able to preview your website, but your website will not be available on the web before payment has been received.

About PLUSStores Plusto Stores are a special part of Plusto where individual sellers can show you all of their listings and tell you more about their business through their own customized pages. A PLUSStore is a completely free service available to all registered members on Plusto. Some users do use their PLUSStore as their website address (http://stores.plusto.com/storename), however this is not recommended as users can easily browse away from your PLUSStore.

Buyers that click on the PLUSStore icon on any of your listings will be taken to your own customised PLUSStore. Once buyers have had a pleasant experience transacting with you, they will start actively seeking out your products or services and may visit your store instead of browsing through all of the Plusto listings.

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CHAPTER 3: REGISTERING AS A SELLER To create and manage your Plusto website, you need to Register as a Seller on Plusto. Even if you do not want to list any products or services on Plusto, you still need to go through this process to allow us to verify your company.

Registering as a Seller on Plusto is FREE, and your information is stored on our secure servers in Atlanta, USA. To REGISTER on Plusto: 1. Click the REGISTER tab situated at the top of all Plusto pages 2. Select you Username and Password Your Username and password will be required every time you sign in to Plusto.

3. Enter your Email Address Enter an email address that you are able to check immediately. To complete the registration process, Plusto will send you an email to the address provided with a verification code that is required to complete the registration process.

If you forget your password, Plusto will also use this email address to send you a reminder of what your password is.

This is the email address that will be used to notify you when you have bought or sold an item, won an auction, where invoices and other documents will be sent to, and where we send you notification of products and services available and needed relevant to your business.

4. Enter your Personal Information This step requires you to provide us with your name, address, date of birth and contact number. Persons younger than 18, are not permitted to be Plusto members.

5. Enter your Billing Information If your billing information is the same as your personal information, you can simply copy all of the fields across to the Billing section. Alternatively add your billing details to your account in this area.

6. Read the Terms and Privacy Policy You must accept the terms of the Plusto user agreement and Privacy Policy to continue with registration and become a Plusto member. Read more about our Terms and Conditions and Privacy Policy.

7. Select your Company Type By providing Plusto with your company type, we are able to customise your use of Plusto and only send you information about the types of products and services that you use, as well as Requests for Quotes (RFQs) for the products and services that you supply.

8. Enter the Validation Codes Plusto uses this process to protect our site from abuse and stop automated registrations. Using ReCaptcha also assists in digitising and preserving books that were written before the computer age.

9. Check your Email Plusto will send you a registration email immediately. Follow the instructions in the email to complete the registration process, and register as a seller.

Once you click on the verification link in the email, and we have verified your email address you will be able to register as a Seller on Plusto.

Click on the ‘Register as a Seller’ Button on the Verification Confirmation page You will either need to place your credit or debit card details on file during the registration process, or be verified manually to enable Plusto to verify your identity. If you wish to be verified manually, you will be required to submit certain personal and business information to us before being able to list products and services on Plusto.

If you provide your credit or debit card information it will be used for identity verification purposes only. Plusto will never charge your credit or debit card without your explicit consent.

You will also be able to Register as a Seller in the Account Details section in My Plusto.

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Please Note: If you selected to be verified manually during the registration process, your seller account may take up to 24 hours to be activated. Plusto performs certain checks on the information that you have provided to verify your company's existence.

Plusto will send you an email once your account has been verified and your seller status has been approved.

Important: • • •

On Plusto all registration is as a business, however in the terms of the User Agreement, the individual who registers on behalf of the company is liable jointly with the company for any transactions entered into and for any fees incurred.

Your card will be used for identity verification only and will not be charged.

When your registration information changes, there is no need to register a new Plusto account. Simply go to My Plusto to change your contact information. You can change your account details and billing details for your account.

Registering multiple Plusto accounts You can register multiple accounts with Plusto under the following circumstances: • •

You are involved in more than one type of business activity and wish to handle the business activities separately Your business has different departments, and you wish to handle each department separately

Each account with Plusto needs to have its own unique Username and email address. The two accounts are treated as completely separate accounts by Plusto.

Important: Using separate accounts for the purposes of confusing other users regarding your identity is against Plusto’s policy.

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CHAPTER 4: CREATING A PLUSTO WEBSITE This guide will take you through the process of setting up and managing your Plusto website. The process involves the following steps: 1.

2.

3.

4.

5.

6.

7.

Creating a Plusto Website Registering and transferring a Domain Designing your Website Editing your Website Pages Changing your Website Preferences Setting up your Product Categories Managing your Website Banners

To create a freestanding website through Plusto you need to: • •

Own a Website Domain Be a registered seller on Plusto

Plusto will need to host your website on our servers in the USA, to allow us to completely integrate our system into your website and provide you with all the unique features such as multi language support, currency conversion, CargoKey Integration, WorldTariff Integration, FedEx Integration, Google News feeds and more.

Web Definitions Domain Name: The name that identifies a website. (Like: plusto.com) URL: Abbreviation of Uniform Resource Locator - the address of a web page on the World Wide Web. Sub Domain URL: A URL where the website is a sub-domain of a primary website. Example: A website with the URL http://furnigo.plusto.com is a sub domain of http://plusto.com.

Domain Extensions: Country domain names are sometimes referred to as Country Code TLDs (Top Level Domains). Each country has its own domain extension assigned to it, generally designated with two letters. Appendix A shows a list of Countries and their related domain extensions, as well as links to where you can register domains for each domain extension.

If you wish to start a Plusto Sub-Domain website, you do not need to own a domain as the website address will be http://username.plusto.com.

Plusto does not register domains, and the domain that you own or register will always belong to you. Should you decide to stop using your Plusto Website in the future, you will be in control of your domain.

To create a website on Plusto: 1.

2.

3.

4.

5.

Create your new website in the My Website section of My Plusto.

Click My Plusto Click Website Details under the My Website section Select the type of website that you would like to create If you do not yet have a domain, you can use the website search service to see if the domain you are looking for is available.

6. Click create your website

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Chapter 5: REGISTERING AND SETTING UP A DOMAIN Plusto does not register or transfer domains for you. Your domain is your property and you need to register, transfer and manage your domain yourself. We recommend that you use the links provided in Appendix A at the bottom of this document to register your domain. If you are registering a .com, .net or .info domain we recommend you make use of www.godaddy.com or www.register.com, to register and manage your domain.

Getting started with Domain names First things first...why do you need a Domain name? Domain names are a human friendly version of a website address. Without a Domain name, you would be stuck with a load of numbers. Not great for marketing purposes!

So we use Domain names to identify sites. When choosing your Domain name you should select a term people will use to search for your site. Most obviously, this could be your brand or personal name.

What is a domain name?

Put simply a domain name is the address that people use to find you or your company online; it's what you type in the browser's address bar to go to a specific website.

For example, our domain name is: http://www.plusto.com (in today's browsers, it's not necessary to type the symbols http://).

What do I do once I own a domain?

Once you own the domain that you want, you need to ensure that the domain is hosted on our servers in the USA, to enable us to provide you with all the tools mentioned in the chapters above. You should be able to manage your Domain Name Server setting on the website where your domain was registered.

If you already have a website, but wish to change it to a Plusto website, you need to change the Domain Name Server (DNS) settings for the domain.

The DNS setting for your domain must be: Nameserver 1: NS01.GLODNS.NET Nameserver 2: NS02.GLODNS.NET It may take a few days for your DNS settings to reflect on our servers, and as soon as they do your website will be available on your domain.

Important: You can continue with the other steps such as Designing your Website, Editing your Website Pages, Changing your Website Preferences and Setting up your Product Categories. These details will all be saved on our system and will be implemented as soon as the DNS settings of the website have been affected.

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CHAPTER 6: DESIGNING YOUR WEBSITE Once you have created your website as in Chapter 4, you can start creating your website details and designing your website.

All of your website administration is done in the My Website section of My Plusto.

To set up or edit your website details: 1.

2.

3.

4.

5.

Click on Website Details in the My Website section of My Plusto Edit your Browser Title, Meta Title, Meta Description and Meta Keywords (see descriptions below) Choose your Template Settings by selecting your Template and Primary Website Colour Upload your company Logo Click Save

You can always preview your website by clicking the view website button, or by refreshing your website to see the changes that you have made.

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Web Definitions Browser Title - The browser title appears in the bar at the top of your browser window. This is the title used: • • •

when people bookmark your pages on tabs, when you have several tabs open within a browser in search results within Google and other search engines.

Meta Title - This is a title you give your page within the Meta tags so that when a person sees a link to your page from the search engine it has a title to go with it. Keywords should be used in this title because the search engine will use the words in the title to help it index your page.

Guidelines for Creating a Meta Title For starters, the Meta title should always be typed with the first letter of each major word capitalized, in the style known as Title Case. This means everything is capitalized except for smaller words like "for", "is" and "a". If you run into discrepancies, consult a reference on Title Case.

Make sure every page on your site has a unique Meta title. It may sound straightforward, but you'd be surprised how many pages do it. This hurts your SEO marketing scheme as it disallows you from indicating the independent and unique keywords and content associated with each of your pages.

Be specific. If you're writing a Meta title for your home page, never use simply "Home" or "Index Page". Remember, your Meta title has to draw in viewers from the search results pages, so the Meta title should tell your viewer, as well as the search engine, what each page is about specifically.

Pay attention to length. Google will crop your Meta title on the results page after 66 characters, but Yahoo won't crop your title until 120 characters. To get the best results for both of these prominent engines, try to make your Meta title have a primary and secondary length. Try to get a full sense of the main focus of the site within 66 characters, and then secondary information to read in Yahoo. Make sure that you don't leave words or phrases cut off in the middle. Find shortcuts too, such as using "&" instead of the word "and".

And finally, be sure to include at least one primary keyword in the Meta title of each page. As mentioned before, the crawlers pay special attention to the Meta title, so be sure to take advantage of the opportunity for search engine marketing. The Meta title is the most important of the Meta tags, and therefore they can be valuable SEO tools for web optimizers.

Meta Description – Though Meta Descriptions are not a major factor search engines consider when ranking sites, they should not be left off the page. Both the Meta keywords and the Meta description contribute to your search engine ranking, and the Meta description tag influences the likelihood that a person will actually click on the search engine results page and visit your site.

The Meta description is intended to be a brief and concise summary of your page's content. Think of the Google directory. You see your site title followed by a brief description of your site or business. The Meta description is designed to provide a brief description of your site which can be used by search engines or directories.

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Meta Keywords - Long ago in Internet time, the Meta keywords tag was very useful in helping pages to win on search engines.

Unfortunately, so many unscrupulous webmasters have abused the Meta keywords tag that search engines have had to deemphasize their importance. Still, you should not leave the Meta keywords tag off your pages.

Meta keywords tags should adhere to the following guidelines: (1) keep your list of keywords or keyword phrases down to 10 15 unique words or phrases; (2) separate the words or phrases using a comma (you do not need to leave a space between words separated by commas); (3) do not repeat words or phrases; (4) put your most important word or phrases at the beginning of your list.

WEBSITE DESIGN You can refine the design of your website in the Website Design section under My Website in My Plusto.

In the website design section you can: Change your Website Template Choose from a variety of 10 basic website layouts. If you would prefer a new layout, or customised website design please contact us with your requirements.

Change your Primary Website Colour Select your primary website colour by using the Combo-Chromatic Selection Palette, and chose one of the 252 colours available. Your website will be displayed in this colour and tones of this colour.

Change your Text Settings Font – Select the preferred font for your website. This font will be applied throughout the website. You can preview the font selected in the preview box provided.

Font Size – Select the primary font size for your website. This font size does not apply to the Header Text, Top or Side Menus.

These selections are made in another section.

Font Colour - Select your primary website font colour by using the Combo-Chromatic Selection Palette. This font colour does not apply to the Header Text, Footer, Top or Side Menus. These selections are made in another section.

Hyperlink Font Colour – Select the colour of Hyperlinks on your website.

Footer Font Colour – Select the colour for the footer of your website.

Change your Header Settings Header Banner – Upload a new header banner, or choose one of the standard banners that we provide. The recommended size for banners is 950 x 150 pixels.

Note: You can edit and upload a banner that incorporates your logo instead of uploading your logo separately. When uploading a logo, ensure that the background colour blends into the colour of the banner. Please contact us if you require assistance with setting up your Header banner.

Header Logo – Upload your company logo. The recommended size for banners is 80 x 60 pixels.

Header Text – Insert any text that you would like to appear on your Header Banner.

Font Size and Font Colour - Select the size of your Font for your Header banner, as well as the Font Colour.

Change your Top Menu Settings Select the size of your Font for your Top Menu, as well as the Font Colour and the colour that will be displayed when you mouse over various Top Menu areas.

Change your Side Menu Settings Select the size of your Font for your Side Menu, as well as the Font Colour and the colour that will be displayed when you mouse over various Side Menu areas.

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CHAPTER 7: EDITING YOUR WEBSITE PAGES You can easily build your website pages and have as many as 99 999 pages for website content. Designing your pages is easy, and when you add pages to your website the top and side banner menus are automatically updated, to make your website easy to navigate and more importantly easy for Search Engines to index, resulting in good search engine rankings.

It is not necessary for you to create pages for your product or service catalogue, as these are automatically updated on your site when you list your products and services on Plusto. For more information on listing products and services on Plusto, see User Guide for Sellers.

To Edit your website pages, click on My Pages in the My Website section of My Plusto.

The pages that are displayed under Page Title are the default custom pages for all Plusto Websites. They form the top menus for your website. You can edit pages, add sub-pages or add a custom page from this section.

You can change the order that Custom Pages and Top Menu items are displayed by using the arrow keys on the right hand side of the page.

Default custom pages cannot be deleted.

These Pages form the top menu for your website, and so this website’s menus will appear as follows:

To add a Custom Page (Top Menu Items): 1.

2.

3.

4.

5.

6.

7.

8.

Click Add Custom Page Insert the title of the Page – e.g. Our Partners Insert the relative URL that you wish to use – e.g. ourpartners.aspx Insert the Browser Title for the page – e.g. GlobuTrade : Our Partners – see page 11 for more information on Browser Titles Insert the Meta Keywords for the page – see page 11 for more information on Meta Keywords Insert the Meta Description for the page - see page 11 for more information on Meta Descriptions Add content to the page by adding paragraphs and building the page using the buttons shown below.

Click Save

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Notes: •

• •

You can add multiple paragraphs to build your page so you can start with a One Column paragraph, followed by a One Column, Picture on Right paragraph, followed by two pictures. In this way you can build pages according to your own layout, easily and quickly.

When adding pictures, ensure that they are the right size and insert the size of the picture in the space provided to ensure that your pictures display properly.

You can add a Title or Link to your images, which allow you to link to areas within your website or outside your website from your pages.

Important: Once you have created a Custom Page, you need to enable it on the My Pages screen. Only once the page is enabled will it be visible on your website.

To edit a Custom Page: 1.

2.

3.

4.

5.

6.

7.

8.

Click Edit next to the Custom Page that you wish to change Edit the title of the Page Edit the relative URL that you wish to use Edit the Browser Title for the page – see page 11 for more information on Browser Titles Edit the Meta Keywords for the page – see page 11 for more information on Meta Keywords Edit the Meta Description for the page - see page 11 for more information on Meta Descriptions Edit the content of the page by adding paragraphs and building the page using the buttons as described above Click Save

To add Sub-Pages to your Custom Pages (Side Menu Items): 1.

2.

3.

4.

5.

6.

7.

8.

Click View Subpages next to the Custom Page that you wish to add sub-pages to Click Add Custom Page Insert the title of the Page – e.g. Our People Insert the relative URL that you wish to use – e.g. ourpeople.aspx Insert the Browser Title for the page – see page 11 for more information on Browser Titles Insert the Meta Keywords for the page – see page 11 for more information on Meta Keywords Insert the Meta Description for the page - see page 11 for more information on Meta Descriptions Add content to the page by adding paragraphs and building the page in exactly the same way as adding a custom page on Page 14 9. Click Save

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Notes: •

Sub-Page (Side Menu Items) will be displayed on the left hand side of the page when the relevant Top Menu Items are selected. In the example below, About GlobuTrade, Our People and Our Partners are displayed when About Us is selected.

•

Further sub-pages can be added can be added to Side Menu Items in exactly the same way that Sub-Pages are added to Top Menu Items. In the example below, the names of the partners are displayed when Our Partners is selected.

•

Six Levels of Sub-Pages can be built in exactly the same way, creating a hierarchy of content for your site.

Important: Do not use the My Pages section to create listings for your products or services. Products and services are dealt with separately and are according to your Category Hierarchy (Discussed in the next chapter), and are loaded through Plusto, to automatically be displayed on your website.

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CHAPTER 8 : SETTING UP YOUR PRODUCT CATEGORIES Setting up your product and service hierarchy is an important part of creating your website. When you list your products on Plusto there is a product hierarchy of over 49000 categories in a logical structure that allows users to browse easily and find the products that they are looking for.

You are also able to set up your own product hierarchy for your website, and when you list your products, you will select the Plusto category as well as the category for your own website. This allows you to have a comprehensive category break-down that suits your business.

For example: If you are a Stationery Wholesaler, and you are listing Mechanical Pencils, you will be able to list them in the following category on Plusto: Office Equipment, Supply > Stationery & Small Equip > Pencils > Mechanical Pencils Because you specialise in Stationery, you may wish to create categories which specify the brand of the Mechanical Pencil, and so you are able to create categories for Pentel, Cross, Lamy and Waterman brand pencils.

You are able to set up your Category Hierarchy under the My Website section of My Plusto.

It is optional to use this feature on your website. If you choose not to create your own Category Hierarchy, then the Plusto Hierarchy will be used.

To create your Category Hierarchy (Please read the Important Notes below before starting): 1. Click on My Categories in the My Website section in My Plusto st 2. Start by adding your 1 Level Categories by entering the Category Name below Block 1 and clicking ADD. nd st 3. Add 2 Level Categories by highlighting the applicable 1 Level Category, and entering the Sub-Category Name below Block 2 and clicking ADD. rd nd 4. Add 3 Level Categories by highlighting the applicable 2 Level Category, and entering the Sub-Category Name below Block 3 and clicking ADD. 5. Continue adding all your Categories and Sub-Categories in the same way until your Product Hierarchy is complete. You can have a Product Hierarchy which is 6 levels deep.

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Notes: •

• •

st

You cannot create two categories with exactly the same category name in the 1 Level, or in the same Parent Category.

Example: You can’t have 2 categories called Pentel under Pencils > Mechanical Pencils. You can however create a Pentel subcategory under Pencils > Mechanical Pencils and another one under Pens > Ballpoint Pens.

You can edit a category name by highlighting it, entering the new name below and clicking EDIT When you chose to delete a category you first need to delete all of its sub-categories.

Important: Creating, Editing and Deleting Categories needs to be carefully considered at all times. Because your Items are linked to a Category, deleting or editing a Category means that those items will be linked to the new category name (when editing) or will no longer be linked to a category (when deleting).

When you start creating your Category Hierarchy, always remember to make provision for potential future product lines and st categories. Example: If you currently only sell Pencils, but could potentially sell also Pens in the future, ensure that your 1 Level Category is Pencils and not the types of Pencils (see example above), so that when you do start selling Pens, it is easy to st add Pens as a 1 Level Category. If you alter your Category Hierarchy dramatically at a later stage, each product will need to be edited to be linked to your new product hierarchy, so it is best to ensure that your starting hierarchy is correct and can adapt to your foreseen growth.

If you own a Plusto website and have elected to set up your own Category Hierarchy, then you will select your Website Category during Step 1 of the Selling Process when listing your products or services. For more information see our User Guide for Sellers – Page 11.

Creating your Category Hierarchy will make it easy for your users to navigate your website and find the products and services st that they are looking for. When users are viewing your Product Catalogue, they will be able to click on the 1 Level categories, which will then display all the Sub-Categories that fall underneath it.

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CHAPTER 9: CHANGING YOUR WEBSITE PREFERENCES You are able to set up your website preferences by clicking Web Preferences in the My Website section of My Plusto.

Changing your website preferences determines which features and add-ons will be available on your website, as well as the settings for each feature or add-on. The following section explains each feature in more detail. To edit your preferences select Yes or No for the features that you wish to include or exclude, and provide the information required to change the settings.

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PREFERENCES AVAILABLE Product Preferences Product Search – Enable or disable a Product Search Box that will search your product and service database and generate a set of results by searching the Title and Description of your listings.

Enquiry Basket – An enquiry basket allows your users to select multiple items in your catalogue, and send you an enquiry regarding all of them instead of enquiring one by one. It also allows them to quickly access the listings that they are interested in by finding them in the enquiry basket rather than browsing through categories or searching.

Product Page These features are listed during the selling process or are set up as your preferences in My Plusto. You can decide on what features you wish to display on your website. They selected features will be displayed below the Description of the products or services on all your listing pages.

Show Buyer Requirements – This displays your Buyer Requirements by Geography, and Minimum Feedback Score on Plusto.

Show Payment Methods – This displays your accepted payment methods and a description of your payment policy.

Show Return Policy – This displays your Return Policy, Time Limit for Returns, Restocking Fees and other details.

Show Shipping Details – This displays the Shipping Details for the listing including weight, volume and more.

Show Packaging Details – This displays the packaging details for the items.

Show Sample Availability – This displays whether samples are available or not, the sample details, and integration with FedEx RateFinder to have the Sample shipped anywhere in the world.

Website Footer Enable Website Footer – Select whether you want to include or exclude a Footer to your website. The footer will be displayed on all of your website pages.

Footer Menu - Select if you want the Top Menu items of your website to be duplicated in the Footer of your Website.

Currency Conversion – Select whether you want to include or exclude the currency conversion tool, for users to easily and quickly convert your prices into one of Plusto’s approved currencies.

Multi-Language Support – Select whether you want your users to be able to translate your website into one of 52 languages (Powered by Google Translate).

Hit Counter – Select whether you want to include a Hit Counter in the footer of your website to display how many pages of your website have been viewed since it was launched.

Footer Text – Insert your Footer Text, which could include Terms and Conditions, Copyright Information or a Disclaimer.

Google Analytics Tracking Code – You can sign up to Google Analytics at http://www.google.com/analytics/, and once you have set up your account, you can insert your Tracking Code in the space provided. Plusto will then send you monthly reports which will allow you to analyse your website success, traffic and marketing effectiveness.

Google News Displaying up to date and relevant news on your websites adds credibility to your company, and increases the rate of return visitors to your site. By completing this section you will ensure that your site always has the latest, automatically updated, and relevant news from around the world.

Add Google News – Select whether you want to include or exclude a Google News feed on your website. The news feed will be displayed above the Footer on most of your website pages.

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Search Expressions – Insert the search expressions (separated by a comma), for the news items you would like to display.

Example: If you are an Importer of Furniture you could insert ‘International Trade, Furniture, and Home Decor’ News Topics – Select the News Topics that you would like to include and exclude from your news feeds. These are Google’s standard topics, and you can filter which of them you would like to display on your website.

Google News Edition – Select which Google News Edition you would like to receive your news feeds from – You can select by the available country editions, or select Auto, which will ensure that the user gets the edition that is most relevant to their geographic location.

Google News Language - Select the language you would like to receive your news feeds in – You can select by the available languages, or select Auto, which will ensure that the user gets the edition in the language that is most relevant to their geographic location.

Google Translator Integration Website Default Language – Insert the language that you will be creating your website in. This will allow Google Translate to easily translate your website into other languages, by being able to quickly recognise the default language of your website.

CargoKey Integration Add CargoKey – Select whether or not you want to make CargoKey available on your website. CargoKey is the world’s first instant freight calculator, allowing you to ship anything, from anywhere to anywhere by sea (LCL & FCL), air, road and rail.

CargoKey Layout – Select the layout that you would like CargoKey to be displayed in – The options are Horizontal (recommended), Vertical or Block.

Public and Private Keys – You can sign up to CargoKey at www.cargokey.com. Once your registration is successful, you will be given a Public and a Private Key which can be inserted here. This will ensure that the Freight Data displayed on your website is securely transmitted, and that your preferences in terms of freight forwarders used are implemented. On CargoKey you can set up whether you want to show all freight forwarders data, only data from forwarders in a certain country, or only show specific freight forwarders data.

If you always use a single freight forwarder, they can register as a Freight Forwarder on CargoKey, and their data will then generate quotations for shipping your products worldwide. They will also then be exposing their services to global customers through Plusto and other business trading platforms, and they could also elect to have the Instant Freight Calculator on their own website. For more information on CargoKey please contact mail@cargokey.com.

CHAPTER 10: MANAGING YOUR WEBSITE BANNERS You are able to manage your website banners by clicking My Banners in the My Website section of My Plusto. You can add or delete banners easily in this section to promote special services, special offers or other items. Banners can be linked to any other area in your website.

Notes: The Banners section only applies to Side-Banners and not your Header Banner Image. Your Header Banner can be changed in the Website Design section. See Chapter 6.

You can upload an unlimited number of banners, and they will be displayed an equal number of times. So if you want one banner to appear more frequently than others, you can control the frequency that it is displayed by uploading it more than once.

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CHAPTER 11: OVERVIEW OF PLUSTO’S FEES Basic listing on Plusto is FREE! Certain types of listings (Classified Ads) are charged an insertion fee. When an item sells on Plusto, the seller is charged a Final Value Fee. The total cost of selling an item is the Insertion Fee (where applicable) plus the Final Value Fee. All fees are quoted and charged in Euros. Website Owners are not charged any Final Value Fees and receive a discount of 50% on all listing upgrade fees. For information on Website packages please see Chapter 2.

Basic listing on Plusto is FREE! Classified Ads Fees Classified Ads Fees are dependent on the duration of the listing: Duration of Classified Ad

Fee

3-day listing

FREE FREE FREE FREE FREE FREE

7-day listing 30-day listing 60-day listing 90-day listing 365-day listing

Listing Upgrade Fees Listing Upgrade Fees are paid to make your listings stick out from the rest.

Type of Listing Upgrade

Fee

Home Page Featured Item(s) will be randomly selected to be displayed on our main page.

€2.00

Category Featured Item(s) will be featured above other items in category listings.

Gallery Listing Item(s) will be featured in our gallery sections.

Highlighted Listing A colored highlight will make your listing stand out.

Bold Listing The item(s) title will be displayed with a bold font.

€0.80

Free €0.20

€0.10

Final Sale Fees You are charged a Final Sale Fee if your item is sold, ends with a winning bid, or is purchased. This fee applies whether or not you complete the sale with the buyer. Final Sale Fees do not apply to Classified Listings Final Sale Fees are calculated using tiers, as per the following table: Final Sale Price (in EUR)

Fee Percentage

€0 - €100 000.00

1.50

€100 000.01 - €200 000.00

1.25

€200 000.01 - €500 000.00

1.00

€500 000.01 - €1 000 000.00

0.75

€1 000 000.01 and more

0.50

The Final Value Fee for a Multiple Item Auction (Dutch Auction) is determined by taking the Final Value Fee of the lowest successful bid and multiplying it by the number of items sold.

The Final Value Fee for a Multiple Item Fixed Price listing is calculated per item sold, based on the final sale price of the item.

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CHAPTER 12: GETTING HELP AND CONTACTING PLUSTO There are various ways to get help on Plusto.

Ensuring that you get help when you need it and find the answers that you need is important to making your Plusto experience an enjoyable one.

Try Online Help Plusto has an extensive help menu which should allow you to find just about everything about anything that you want to know about our global marketplace. We want your trading with Plusto to be a great experience time and time again. We’ll do everything we can to provide you with all the assistance we can when you are using Plusto.

Contact Us for Assistance Please click the CONTACT link at the bottom of all Plusto pages if you still can’t find what you are looking for.

This will allow you to send an email request to Plusto Customer Support. We will endeavor to respond to your question immediately, but based on your enquiry it can take up to 48 hours to receive a response from Customer Support.

As you work your way through the contact forms, the relevant help and policy items will be displayed to hopefully give you an answer to your question. If you still need to contact Plusto via email, click on the appropriate reason and complete all the information on the contact form.

Plusto does not have a general help phone number, but by working through the Help pages and contacting the right department at Plusto through the Contact Us forms, your questions will always be answered quickly and efficiently.

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APPENDIX A : DOMAIN REGISTRATION LINKS Domain/Link Type .AC country-code http://www.nic.ac/ .AD country-code http://www.nic.ad .AE country-code http://aeda.ae/ .AERO sponsored http://www.information.aero .AF country-code https://afgnic.coccaregistry.net .AG country-code http://www.godaddy.com/ .AI country-code http://nic.com.ai .AL country-code http://www.nic.al/ .AM country-code http://www.godaddy.com/ .AN country-code http://www.una.an/an_domreg .AO country-code http://www.dns.ao/ .AQ country-code http://www.rwgusa.net/aq.htm .AR country-code http://www.nic.ar .AS country-code http://www.nic.as .ASIA sponsored http://www.godaddy.com/ .AT country-code http://www.godaddy.com/ .AU country-code http://www.auda.org.au/domains/au-domains/ .AW country-code www.rwgusa.net/aw.htm .AX country-code http://www.regeringen.ax/axreg/ .AZ country-code http://www.whois.az/ .BA country-code http://www.nic.ba .BB country-code www.rwgusa.net/bb.htm .BD country-code http://www.bttb.net.bd/dotbd.html .BE country-code http://www.godaddy.com/ .BF country-code http://www.onatel.bf/domaine.htm .BG country-code http://www.register.bg .BH country-code http://www.inet.com.bh .BI country-code http://www.nic.bi .BIZ generic-restricted http://www.godaddy.com/ .BJ country-code http://www.nic.bj .BL country-code Not Available .BM country-code http://www.bermudanic.bm .BN country-code http://www.brunet.bn

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Purpose/Sponsoring Organization Ascension Island Network Information Center (AC Domain Registry), c/o Cable and Wireless (Ascension Island) Andorra Andorra Telecom United Arab Emirates Telecommunication Regulatory Authority (TRA) Reserved for members of the air-transport industry Societe Internationale de Telecommunications Aeronautique (SITA INC USA) Afghanistan Ministry of Communications and IT Antigua and Barbuda UHSA School of Medicine Anguilla Government of Anguilla Albania Electronic and Postal Communications Authority - AKEP Armenia Internet Society Netherlands Antilles University of The Netherlands Antilles Angola Faculdade de Engenharia da Universidade Agostinho Neto Antarctica Mott and Associates Argentina MRECIC (Ministerio de Relaciones Exteriores, Comercio Internacional y Culto) American Samoa AS Domain Registry Restricted to the Pan-Asia and Asia Pacific community DotAsia Organisation Ltd. Austria NIC.AT Internet Verwaltungs und Betriebsgesellschaft m.b.H Australia .au Domain Administration (auDA) Aruba SETAR Aland Islands Ă…lands landskapsregering Azerbaijan IntraNS Bosnia and Herzegovina Universtiy Telinformatic Centre (UTIC) Barbados Government of Barbados, Ministry of Economic Affairs and Development, Telecommunications Unit Bangladesh Ministry of Post & Telecommunications, Bangladesh Secretariate Belgium DNS BE vzw/asbl Burkina Faso DELGI Delegational Generale Informatique Bulgaria Register.BG Bahrain BATELCO Burundi Centre National de l'Informatique Restricted for Business NeuStar, Inc. Benin Offices des Postes et Telecommunications Saint Barthelemy Not assigned Bermuda Registry General, Ministry of Labour and Immigration Brunei Darussalam Jabatan Telekom Brunei

.BO country-code http://www.nic.bo .BR country-code http://registro.br/ .BS country-code http://www.register.bs .BT country-code http://www.nic.bt .BV country-code http://www.norid.no/domenenavnbaser/bv-sj.html .BW country-code www.rwgusa.net/bw.htm .BY country-code http://cctld.by .BZ country-code http://www.godaddy.com/ .CA country-code http://www.godaddy.com/ .CAT http://www.domini.cat .CC http://www.godaddy.com/ .CD www.nic.cd .CF www.rwgusa.net/cf.htm .CG http://www.nic.cg .CH http://www.nic.ch/ .CI http://www.nic.ci .CK http://www.oyster.net.ck .CL http://www.nic.cl/ .CM http://www.info.camnet.cm .CN http://www.cnnic.cn/ .CO http://www.godaddy.com/ .COM http://www.godaddy.com/ .COOP http://www.nic.coop .CR http://www.nic.cr/ .CU http://www.nic.cu .CV http://www.anac.cv/ .CX http://www.nic.cx .CY http://www.nic.cy .CZ http://www.nic.cz/ .DE http://www.godaddy.com/ .DJ http://www.nic.dj .DK http://www.dk-hostmaster.dk/ .DM http://www.nic.dm .DO http://www.nic.do

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sponsored country-code country-code country-code country-code country-code country-code country-code country-code country-code country-code country-code generic sponsored country-code country-code country-code country-code country-code country-code country-code country-code country-code country-code country-code

Bolivia Agencia para el Desarrollo de la Información de la Sociedad en Bolivia Brazil Comite Gestor da Internet no Brasil Bahamas The College of the Bahamas Bhutan Ministry of Information and Communications Bouvet Island UNINETT Norid A/S Botswana University of Botswana Belarus Open Contact Ltd. Belize University of Belize Canada Canadian Internet Registration Authority (CIRA), Autorite Canadienne pour les Enregistrements Internet (ACEI) Reserved for the Catalan linguistic and cultural community Fundacio puntCAT Cocos (Keeling) Islands eNIC Cocos (Keeling) Islands Ltd. Pty, d/b/a Island Internet Services Congo, The Democratic Republic of the NIC Congo - Interpoint SARL Central African Republic Societe Centrafricaine de Telecommunications (SOCATEL) Congo ONPT Congo and Interpoint Switzerland Switzerland SWITCH The Swiss Education & Research Network Cote d'Ivoire INP-HB Institut National Polytechnique Felix Houphouet Boigny Cook Islands Telecom Cook Islands Ltd. Chile NIC Chile (University of Chile) Cameroon Cameroon Telecommunications (CAMTEL) China Chinese Academy of Sciences, The Computer Network Center Colombia .CO Internet S.A.S. Generic top-level domain VeriSign Global Registry Services Reserved for cooperative associations DotCooperation LLC Costa Rica National Academy of Sciences, Academia Nacional de Ciencias Cuba CENIAInternet, Industria y San Jose, Capitolio Nacional Cape Verde Agência Nacional das Comunicações (ANAC) Christmas Island Christmas Island Internet Administration Limited Cyprus University of Cyprus Czech Republic CZ.NIC, z.s.p.o Germany DENIC eG Djibouti Djibouti Telecom S.A Denmark Dansk Internet Forum Dominica DotDM Corporation Dominican Republic Pontificia Universidad Catolica Madre y Maestra, Recinto Santo Tomas de Aquino

.DZ http://www.nic.dz .EC http://www.nic.ec

country-code country-code

.EDU sponsored http://www.educause.edu/edudomain .EE country-code http://www.eenet.ee/services/subdomains.html .EG country-code http://www.egregistry.eg/ .EH country-code Not Available .ER country-code www.rwgusa.net/er.htm .ES country-code http://www.godaddy.com/ .ET country-code http://www.telecom.net.et .EU country-code http://www.godaddy.com/ .FI country-code https://domain.ficora.fi .FJ country-code http://domains.fj/ .FK country-code http://www.fidc.co.fk/ .FM country-code http://www.godaddy.com/ .FO country-code http://www.nic.fo/ .FR country-code http://www.godaddy.com/ .GA country-code www.rwgusa.net/ga.htm .GB country-code www.rwgusa.net/gb.htm .GD country-code http://www.adamsnames.com .GE country-code http://georgia.net.ge/domain/ .GF country-code http://www.nplus.gf/ .GG country-code http://www.channelisles.net/ .GH country-code http://www.ghana.com.gh/ .GI country-code http://www.nic.gi .GL country-code http://www.nic.gl/ .GM country-code http://www.nic.gm .GN country-code http://psg.com/dns/gn .GOV sponsored http://www.dotgov.gov .GP country-code http://www.nic.gp/ .GQ country-code http://www.getesa.gq/ .GR country-code http://www.gr .GS country-code http://www.godaddy.com/ .GT country-code http://www.gt .GU country-code http://gadao.gov.gu

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Algeria CERIST Ecuador NIC.EC (NICEC) S.A. Reserved for post-secondary institutions accredited by an agency on the U.S. Department of Education's list of Nationally Recognized Accrediting Agencies EDUCAUSE Estonia National Institute of Chemical Physics and Biophysics Egypt Egyptian Universities Network (EUN), Supreme Council of Universities Western Sahara Not assigned Eritrea Eritrea Telecommunication Services Corporation (EriTel) Spain Red.es Ethiopia Ethiopian Telecommunications Corporation European Union EURid vzw/asbl Finland Finnish Communications Regulatory Authority Fiji The University of the South Pacific, IT Services Falkland Islands (Malvinas) Falkland Islands Government Micronesia, Federated States of FSM Telecommunications Corporation Faroe Islands FO Council France AFNIC (NIC France) - Immeuble International Gabon Gabon Telecom United Kingdom Reserved Domain - IANA Grenada The National Telecommunications Regulatory Commission (NTRC) Georgia Caucasus Online French Guiana Net Plus Guernsey Island Networks Ltd. Ghana Network Computer Systems Limited Gibraltar Sapphire Networks Greenland TELE Greenland A/S Gambia GM-NIC Guinea Centre National des Sciences Halieutiques de Boussoura Reserved exclusively for the United States Government General Services Administration Guadeloupe Networking Technologies Group Equatorial Guinea GETESA Greece ICS-FORTH GR South Georgia and the South Sandwich Islands Government of South Georgia and South Sandwich Islands (GSGSSI) Guatemala Universidad del Valle de Guatemala Guam University of Guam, Computer Center

.GW country-code http://www.register.gw .GY country-code http://registry.gy/ .HK country-code http://www.hkirc.hk .HM country-code http://www.registry.hm .HN country-code http://www.nic.hn .HR country-code http://www.dns.hr .HT country-code http://www.nic.ht .HU country-code http://www.nic.hu .ID country-code https://register.net.id/ .IE country-code http://www.domainregistry.ie .IL country-code http://www.isoc.org.il/domains .IM country-code http://www.nic.im .IN country-code http://www.godaddy.com/ .INFO generic http://www.godaddy.com/ .INT sponsored http://www.iana.org/int-dom/int.htm .IO country-code http://www.nic.io/ .IQ country-code www.rwgusa.com/iq.htm .IR country-code http://www.nic.ir .IS country-code http://www.isnic.is/ .IT country-code http://www.godaddy.com/ .JE country-code http://www.channelisles.net/ .JM country-code www.com.jm/ .JO country-code https://www.dns.jo/ .JOBS sponsored http://www.godaddy.com/ .JP country-code http://www.godaddy.com/ .KE country-code http://www.kenic.or.ke .KG country-code http://www.domain.kg/ .KH country-code http://www.camnet.com.kh/ .KI country-code http://www.nic.ki .KM country-code http://www.domaine.km/ .KN country-code www.rwgusa.net/kn.htm .KP country-code http://www.kcce.kp .KR country-code http://www.nic.or.kr/ .KW country-code http://www.kw/ .KY country-code

27

Guinea-Bissau Fundação IT & MEDIA Universidade de Bissao Guyana University of Guyana Hong Kong Hong Kong Internet Registration Corporation Ltd. Heard Island and McDonald Islands HM Domain Registry Honduras Red de Desarrollo Sostenible Honduras Croatia CARNet - Croatian Academic and Research Network Haiti Consortium FDS/RDDH Hungary Council of Hungarian Internet Providers (CHIP) Indonesia IDNIC-PPAU Mikroelektronika Ireland University College Dublin, Computing Services Israel Internet Society of Israel Isle of Man Isle of Man Government India National Internet Exchange of India Generic top-level domain Afilias Limited Used only for registering organizations established by international treaties between governments Internet Assigned Numbers Authority British Indian Ocean Territory IO Top Level Domain Registry, Cable and Wireless Iraq Communications and Media Commission (CMC) Iran, Islamic Republic of Institute for Studies in Theoretical Physics & Mathematics (IPM) Iceland ISNIC - Internet Iceland ltd.

Italy IIT - CNR Jersey Island Networks (Jersey) Ltd. Jamaica University of West Indies Jordan National Information Technology Centre Reserved for human resource managers Employ Media LLC Japan Japan Registry Services Co., Ltd. Kenya Kenya Network Information Center (KeNIC) Kyrgyzstan AsiaInfo Telecommunication Enterprise Cambodia Ministry of Post and Telecommunications Kiribati Ministry of Communications, Transport, and Tourism Development Comoros Comores Telecom Saint Kitts and Nevis Ministry of Finance, Sustainable Development Information & Technology Korea, Democratic People's Republic of Korea Computer Center Korea, Republic of Korea Internet & Security Agency (KISA) Kuwait Ministry of Communications Cayman Islands

http://www.nic.ky .KZ http://www.nic.kz .LA http://www.la .LB http://www.aub.edu.lb/lbdr .LC http://www.nic.lc .LI http://www.nic.li .LK http://www.nic.lk/ .LR http://psg.com/dns/lr .LS www.rwgusa.net/ls.htm .LT http://www.domreg.lt .LU http://www.dns.lu .LV http://www.nic.lv/ .LY http://www.nic.ly/ .MA http://www.nic.ma/ .MC http://www.nic.mc/ .MD http://www.register.md .ME http://www.godaddy.com/ .MF Not Available .MG http://www.nic.mg .MH http://www.nic.net.mh/ .MK http://www.mpt.com.mk/ .ML http://www.sotelma.ml .MM http://www.nic.mm/ .MN http://www.nic.mn .MO http://www.monic.net.mo .MOBI http://www.godaddy.com/ .MP https://get.mp/ .MQ http://www.nic.mq/ .MR http://www.nic.mr .MS http://www.godaddy.com/ .MT https://www.nic.org.mt/ .MU http://www.nic.mu/ .MUSEUM http://musedoma.museum .MV www.rwgusa.com/mv.htm .MW

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country-code country-code country-code country-code country-code country-code country-code country-code country-code country-code country-code

country-code country-code country-code country-code country-code country-code country-code country-code country-code country-code country-code country-code country-code sponsored country-code country-code country-code country-code country-code country-code sponsored country-code country-code

The Information and Communications Technology Authority Kazakhstan Association of IT Companies of Kazakhstan Lao People's Democratic Republic Lao National Internet Committee (LANIC), Science Technology and Environment Agency Lebanon American University of Beirut, Computing and Networking Services Saint Lucia University of Puerto Rico Liechtenstein Hochschule Liechtenstein Sri Lanka Council for Information Technology, LK Domain Registrar Liberia Data Technology Solutions, Inc. Lesotho National University of Lesotho Lithuania Kaunas University of Technology, Information Technology Development Institute Luxembourg RESTENA Latvia University of Latvia, Institute of Mathematics and Computer Science, Department of Network Solutions (DNS) Libyan Arab Jamahiriya General Post and Telecommunication Company Morocco Agence Nationale de Réglementation des Télécommunications (ANRT) Monaco Gouvernement de Monaco, Direction des Telecommunications Moldova, Republic of MoldData S.E. Montenegro Government of Montenegro Saint Martin Not assigned Madagascar NIC-MG (Network Information Center Madagascar) Marshall Islands Cabinet Office Macedonia, The Former Yugoslav Republic of Ministry of Foreign Relations Mali SOTELMA Myanmar Ministry of Communications, Posts & Telegraphs Mongolia Datacom Co., Ltd. Macao University of Macau Reserved for consumers and providers of mobile products and services mTLD Top Level Domain Limited dba dotMobi Northern Mariana Islands Saipan Datacom, Inc. Martinique SYSTEL Mauritania University of Nouakchott Montserrat MNI Networks Ltd. Malta NIC (Malta) Mauritius Internet Direct Ltd Reserved for museums Museum Domain Management Association Maldives Dhiraagu Pvt. Ltd. (DHIVEHINET) Malawi

http://www.registrar.mw .MX http://www.godaddy.com/ .MY http://www.domainregistry.my .MZ www.rwgusa.net/co_mz.htm .NA http://www.na-nic.com.na/ .NAME http://www.name .NC http://www.domaine.nc .NE http://www.intnet.ne .NET http://www.godaddy.com/ .NF http://www.names.nf/ .NG http://www.nira.org.ng/ .NI http://www.nic.ni .NL http://www.godaddy.com/ .NO http://www.norid.no .NP http://www.mos.com.np .NR http://www.cenpac.net.nr .NU http://www.godaddy.com/ .NZ http://www.godaddy.com/ .OM http://www.omantel.net.om .ORG http://www.godaddy.com/ .PA http://www.nic.pa/ .PE http://www.nic.pe .PF

country-code country-code country-code country-code generic-restricted country-code country-code generic country-code country-code country-code country-code country-code country-code country-code country-code country-code country-code generic country-code country-code country-code

www.rwgusa.net/pf.htm .PG country-code www.rwgusa.net/pg.htm .PH country-code http://dot.ph .PK country-code http://www.pknic.net.pk/ .PL country-code http://www.dns.pl/english/ .PM country-code http://www.nic.pm/ .PN country-code http://www.government.pn/PnRegistry/PnRegistry.htm .PR country-code http://www.nic.pr .PRO generic-restricted http://www.registrypro.pro/ .PS country-code http://www.nic.ps .PT country-code http://www.dns.pt/ .PW country-code http://www.pwregistry.pw .PY country-code

29

Malawi Sustainable Development Network Programme Mexico NIC-Mexico, ITESM - Campus Monterrey Malaysia MYNIC Berhad Mozambique Centro de Informatica de Universidade Eduardo Mondlane Namibia Namibian Network Information Center Reserved for individuals The Global Name Registry Ltd. New Caledonia Office des Postes et Telecommunications Niger SONITEL Generic top-level domain VeriSign Global Registry Services Norfolk Island Norfolk Island Data Services Nigeria Nigeria Internet Registration Association Nicaragua Universidad Nacional del Ingernieria, Centro de Computo Netherlands Stichting Internet Domeinregistratie Nederland Norway UNINETT Norid A/S Nepal Mercantile Communications Pvt. Ltd. Nauru CENPAC NET Niue Internet Users Society - Niue New Zealand InternetNZ Oman Oman Telecommunications Company Generic top-level domain Public Interest Registry (PIR) Panama Universidad Tecnologica de Panama, Panamanian Academic National Network Peru Red Cientifica Peruana French Polynesia Ministère des Postes et Télécommunications et des sports, chargé des nouvelles technologies de l'information Papua New Guinea PNG DNS Administration, Vice Chancellors Office, The Papua New Guinea University of Technology Philippines PH Domain Foundation Pakistan PKNIC Poland Research and Academic Computer Network Saint Pierre and Miquelon AFNIC (NIC France) - Immeuble International Pitcairn Island Pitcairn Island Administration Puerto Rico Gauss Research Laboratory Inc. Restricted to credentialed professionals and related entities Registry Services Corporation, dba RegistryPro Palestinian Territory, Occupied Ministry Of Telecommunications & Information Technology, Government Computer Center Portugal Fundacao para a Computacao Cientifica Nacional Palau Micronesia Investment and Development Corporation Paraguay

http://www.nic.py .QA country-code http://www.qtel.com.qa .RE country-code http://www.nic.re/ .RO country-code http://www.rotld.ro/ .RS country-code http://www.nic.rs .RU country-code http://www.cctld.ru/en .RW country-code http://www.nic.rw .SA country-code http://www.nic.net.sa/ .SB country-code http://www.nic.net.sb/ .SC country-code http://www.nic.sc .SD country-code http://www.isoc.sd .SE country-code http://www.iis.se .SG country-code http://www.sgnic.sg .SH country-code http://www.nic.sh/ .SI country-code http://www.arnes.si/si-domene/ .SJ country-code http://www.norid.no/domenenavnbaser/bv-sj.html .SK country-code http://www.sk-nic.sk .SL country-code http://www.nic.sl .SM country-code http://www.nic.sm .SN country-code http://www.nic.sn .SO country-code http://www.nic.so/ .SR country-code http://www.register.sr/ .ST country-code http://www.nic.st .SU country-code www.register.su/ .SV country-code http://www.svnet.org.sv .SY country-code http://www.ste.gov.sy .SZ country-code http://www.sispa.org.sz/ .TC country-code http://www.godaddy.com/ .TD country-code http://www.sotel.td .TEL sponsored http://www.nic.tel .TF country-code http://www.nic.tf/ .TG country-code http://www.nic.tg .TH country-code http://www.thnic.co.th .TJ country-code http://www.nic.tj .TK country-code http://www.godaddy.com/

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NIC-PY Qatar Qatar Telecom (Q-Tel) Q.S.C. Reunion AFNIC (NIC France) - Immeuble International Romania National Institute for R&D in Informatics Serbia Serbian National Register of Internet Domain Names (RNIDS) Russian Federation Coordination Center for TLD RU Rwanda NIC Congo - Interpoint SARL Saudi Arabia Communications and Information Technology Commission Solomon Islands Solomon Telekom Company Limited Seychelles VCS Pty Ltd Sudan Sudan Internet Society Sweden The Internet Infrastructure Foundation Singapore Singapore Network Information Centre (SGNIC) Pte Ltd Saint Helena, Ascension and Tristan da Cunha Government of St. Helena Slovenia Academic and Research Network of Slovenia (ARNES) Svalbard and Jan Mayen UNINETT Norid A/S Slovakia SK-NIC, a.s.

Sierra Leone Sierratel San Marino Telecom Italia San Marino S.p.A. Senegal Universite Cheikh Anta Diop, NIC Senegal Somalia Ministry of Post and Telecommunications Suriname Telesur Sao Tome and Principe Tecnisys Soviet Union (being phased out) Russian Institute for Development of Public Networks (ROSNIIROS) El Salvador SVNet, Col. Medica Syrian Arab Republic Syrian Telecommunications Establishment (STE) Swaziland University of Swaziland, Department of Computer Science Turks and Caicos Islands Melrex TC Chad Société des télécommunications du Tchad (SOTEL TCHAD) Reserved for businesses and individuals to publish their contact data Telnic Ltd. French Southern Territories AFNIC (NIC France) - Immeuble International Togo Cafe Informatique et Telecommunications Thailand Thai Network Information Center Foundation Tajikistan Information Technology Center Tokelau Telecommunication Tokelau Corporation (Teletok)

.TL country-code http://www.nic.tl .TM country-code http://www.nic.tm/ .TN country-code http://whois.ati.tn .TO country-code http://www.tonic.to/ .TP country-code http://www.nic.tp .TR country-code http://www.nic.tr .TRAVEL sponsored http://www.travel.travel/ .TT country-code http://www.nic.tt .TV country-code http://www.godaddy.com/ .TW country-code http://www.godaddy.com/ .TZ country-code http://www.psg.com/dns/tz/ .UA country-code http://nic.net.ua/ .UG country-code http://www.registry.co.ug .UK country-code http://www.godaddy.com/ .UM country-code Not Available .US country-code http://www.godaddy.com/ .UY country-code http://www.nic.org.uy/ .UZ country-code http://www.cctld.uz/ .VA country-code www.rwgusa.com/va.htm .VC country-code http://nic.vc/ .VE country-code http://www.nic.ve/ .VG country-code http://www.godaddy.com/ .VI country-code http://www.nic.vi .VN country-code http://www.vnnic.net.vn .VU country-code http://www.vunic.vu .WF country-code http://www.nic.wf/ .WS country-code http://www.godaddy.com/ .YE country-code www.rwgusa.net/ye.htm .YT country-code http://www.nic.yt/ .YU country-code http://www.nic.yu .ZA country-code http://co.za/ .ZM country-code http://www.zamnet.zm/domain.shtml .ZW country-code www.rwgusa.net/zw.htm

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Timor-Leste Ministry of Infrastructure, Information and Technology Division Turkmenistan TM Domain Registry Ltd Tunisia Agence Tunisienne d'Internet Tonga Government of the Kingdom of Tonga Portuguese Timor (being phased out) Turkey Middle East Technical University, Department of Computer Engineering Reserved for entities whose primary area of activity is in the travel industry Tralliance Registry Management Company, LLC. Trinidad and Tobago University of the West Indies, Faculty of Engineering Tuvalu Ministry of Finance and Tourism Taiwan Taiwan Network Information Center (TWNIC) Tanzania, United Republic of University of Dar Es Salaam Ukraine Communication Systems Ltd Uganda Uganda Online Ltd. United Kingdom Nominet UK United States Minor Outlying Islands Not assigned United States NeuStar, Inc. Uruguay SeCIU - Universidad de la Republica Uzbekistan Computerization and Information Technologies Developing Center, UZINFOCOM Holy See (Vatican City State) Holy See Secretariat of State, Internet Office of the Holy See Saint Vincent and the Grenadines Ministry of Telecommunications, Science, Technology and Industry Venezuela, Bolivarian Republic of Centro Nacional de Tecnologias de Informacion Virgin Islands, British Pinebrook Developments Ltd Virgin Islands, U.S. Virgin Islands Public Telcommunications System, c/o COBEX Internet Services Viet Nam Ministry of Information and Communications of Socialist Republic of Viet Nam Vanuatu Telecom Vanuatu Limited Wallis and Futuna AFNIC (NIC France) - Immeuble International Samoa Government of Samoa, Ministry of Foreign Affairs Yemen TeleYemen Mayotte AFNIC (NIC France) - Immeuble International Yugoslavia (being phased out) Serbian National Register of Internet Domain Names (RNIDS) (temporary caretaker) South Africa ZA Domain Name Authority Zambia ZAMNET Communication Systems Ltd. Zimbabwe Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ)