Introduction to Hospitality

START – Skills, Tasks, and Results Training ServSafe Workplace

Today’s students are tomorrow’s hospitality managers. They need to know how to navigate the cultural and social workplace issues that are front and center in hospitality operations. ServSafe Workplace provides the industry-specific training—with a management focus—to prepare your graduates to lead with confidence.

Ideal for use with upper-level management and human resources courses or as part of a capstone program for your graduating seniors.

damage a business’s reputation or ability to retain workers. Developed in conjunction with the Multicultural Foodservice and Hospitality Alliance, this training looks at

An interactive program designed specifically for employees and managers working in hotels, lodging, and tourism. Developed in compliance with EEOC guidelines, the program takes a frank and modern approach to addressing and preventing sexual harassment in the workplace.

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Additional Information

AHLEI’s online instructor resource portal lesson plans, suggested classroom activities, and optional quiz questions, as content. Register today to access these resources!

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credentials used in the industry. These programs are easily added to your curriculum and include:

team can show you how. Contact them at:

PROVIDE YOUR CULINARY AND HOSPITALITY STUDENTS WITH INDUSTRY-RECOGNIZED CERTIFICATIONS TO GROW THEIR CAREERS

ServSuccess offers three new portable, stackable certifications, flexible online learning suites for introductory through manager-level, and interactive study guides for certification exam preparation. All resources are online, and available as standalone components, so you can use in a classroom setting, or for individual study.

PORTABLE Students build transferable skills they can use in any restaurant, anywhere

STACKABLE ServSuccess credentials cover every stage of a restaurant career

FLEXIBLE Standalone online components are easy to add to your existing program

A look inside the Learning Suites

An online learning suite is a best-in-class learning experience that helps students reinforce and build expertise across all the skills and competencies needed for each certification.

RESTAURANT PROFESSIONAL

— Front-of-the-House Service & Communication — Front-of-the-House Basic Operations — Back-of-the-House Pre-Production — Back-of-the-House Production — Basic Business Operations

RESTAURANT SUPERVISOR

— Managing Daily Operations — Leadership and Communication — Safety and Regulations — Cost Control Fundamentals — Controlling Costs

RESTAURANT MANAGER

— Fundamentals of Financial Management — Understanding Financial Performance — The Purchasing Process — Controlling Operational Costs — Managing the Employment Process — Fundamentals of Employee Performance — The Marketing Process — Marketing Your Operation

Learn more at ServSuccess.com

with competencies based on real-world industry needs. Students have the opportunity to earn AHLEI’s with portable, stackable credentials that are recognized and respected by hospitality industry employers.

Contact Us

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