African Cleaning Review NovDec '21 by African Cleaning Review

November/December 2021 | R61.50 (incl. VAT)

Hygiene • Cleaning • Pest Control • Laundry • Facility Management Services

In this issue: Hospitality cleaning and hygiene Hand hygiene solutions Trends transforming waste management

contents NOVEMBER/DECEMBER 2021 VOL 22 NO. 6 Cover story Prime Cleaning Suppliers is a leading South African cleaning-solutions supplier, established in 1996. Prime Cleaning Suppliers has spent a number of years building strong brands, many of which have been tested by the SABS 1828 and 1853 standards and carry their mark of surety, which gives the customer confidence when using the products. All disinfectants are registered as per Act 29 and are compliant with the VC8054 compulsory specification for disinfectants. Prime Cleaning Suppliers’ complete cleaning solutions cover paper products/dispensers, cleaning chemicals/disinfectants, floorcare machines and cleaning sundries. Prime Cleaning Suppliers has an ongoing commitment to ensure the best longterm solution to their customers and represents the following brands: Aquarius, Kleenex, Scott, Wetrok, WypAll, and Rubbermaid Commercial Products.

Opinion

• New association aims to be the official custodian of the cleaning industry

Industry News

Editorial

10 13

• KCP: Maintaining the momentum of effective hand hygiene • Numatic: NuKeeper Single series • GCE: 4 key components of a commercial carpet care programme • Tork: Use data to work smarter, not harder with Tork Vision Cleaning

Features

@AfricanCleanMag

AfricanCleaningReview

african-cleaning-review Publishing Editor: Johann van Vuuren +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Advertising: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Operations and Accounts: Nandé Jacobs Email: africancleaningreview@cleantex.co.za All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers. Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared publications and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared publications and its agents.

Planned features for 2022 8 11 16 23

• Hospitality cleaning and hygiene – Keeping hotels clean and hygienic during a pandemic • Hand hygiene solutions – Choosing the correct soaps and sanitisers for your workplace • Waste management – Trends transforming the waste management industry in 2022

FM Review

13 18

Feature sections in every issue: • Laundry and dry cleaning review • Facilities management review Jan/Feb issue: Editorial deadline 10 December • Contract cleaning • Food and beverage hygiene

Update and email your latest company details to africancleaningreview@cleantex.co.za and be listed in the 2022 annual African Cleaning Review Buyer’s Guide! Stand out. Add a logo or strip advert.

• Facility management in a post-COVID-19 world

Laundry Review

• Pandemic still putting some starch in laundry operations • Paperless and contactless, time and resource efficient – the textile service solutions of the future

People and Events

• Court order against trademark abuser • COVID-19 sanitisers not a substitute for handwashing • CSG Holdings faces JSE delisting • Partnership changes access to clean water and decent toilets in schools • CASA announces first partnership • Thank Your Cleaner Day celebrated in more than 50 countries

African Cleaning Review is aimed at end users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Laundry, Pest Control and Facility Management Services industries. It is published every other month by: e-squared publications. Tel: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 PO Box 1976, Halfway House, 1685, South Africa Email: africancleaningreview@cleantex.co.za Website: www.africancleaningreview.co.za

• Tork launches new Odour Control Soap with South African Chefs Association • Introducing a cleaning association for African states • NCCA branch meeting

New Products • • • •

Published by:

Official publication and media partner of:

One-pass performance for clean and dry floors Convert salt water into antiviral disinfectant and spray New vacuum sweeper from TASKI New Nilfisk Core pressure washers make cleaning easy

African Cleaning Review November/December 2021

from the editor Looking forward to an industrious new year While we are currently in a lull period reflecting low infection rates following the severe third wave of the COVID-19 pandemic, the importance of the role that effective hand hygiene plays in controlling the spread of the virus should not be taken for granted. Keeping this in mind and following a challenging year, we maintain the momentum of effective hand hygiene and relevance of choosing the correct soaps and sanitisers for the workplace in one of the main features. As we look toward next year for signs of green shoots and the much-anticipated return to normal in one way or the other, it was encouraging to note that several major industry trade shows took place during the latter part of this year in Europe and the US. After all, and especially during these challenging times, the professional cleaning industry is perfectly poised to offer innovative solutions to maintain public health. The African showcase for the industry remains on track for 12–14 October 2022 in Johannesburg and promises to exceed all expectations. We at African Cleaning Review want to thank you for your continued support and wish you a safe and pleasant December holiday period. We look forward to sharing industry news, educational aspects, the latest developments, and more exciting announcements during the run up to the 2022 Cleantex Africa exhibition and SAPCA Cleantex executive summit. Enjoy the read, #StaySafe, and #VaccinateToSaveSouthAfrica

opinion

New association aims to be the official custodian of the cleaning industry The COVID-19 pandemic has had a wide-ranging health and socioeconomic impact on all parts of society, and health-security will continue to be a predominant factor during the pandemic and beyond. With this in mind, it is imperative to realise that cleaning as we knew it has changed completely. Now the emphasis will be on cleaning for health as the new normal and the professional cleaning sector will be at the forefront in combatting disease and pandemics that spread with the speed and scale of COVID-19.

his changing landscape has, therefore, necessitated the need for a fresh approach to the way a cleaning industry association should meet and address current and future challenges, as the health of this country depends on an industry body’s competencies. Considering my experiences in the cleaning industry, the impact of the pandemic on the workplace created the need for an innovative, visionary, progressive and continuously evolving industry association to shape the future of the professional cleaning industry in South Africa. In order to address the above adequately, the Cleaning Association of South Africa (CASA) was established and will be formally launched on 1 December 2021 as a non-profit organisation.

• CASA aims to be a unifying and regulatory body for employers in the cleaning industry, as well as chemical and equipment suppliers and inhouse cleaning departments, in the public, private and parastatal sectors. • CASA will collaborate with global cleaning associations, media publications and various other stakeholders to form official alliances and partnerships. • CASA aims to be the official custodian of the South African cleaning industry, engaging with government, corporate South Africa and labour organisations. • The focus of CASA also aims to bring standardisation to the business cleaning sector, by integrating into the circular economy, especially focusing on sustainability. Real membership benefits will, for instance, include representation at government level, advocating the benefits of outsourcing/professional cleaning practices, and providing suppliers to the industry with a platform to address their various issues. Chairpersons of every portfolio committee will constitute the National Executive Committee (NEC). The elected chairperson and his/her committee of subject experts will address members’ issues of common interest.

opinion Education and training of member companies, as the employer and its employees, has become vitally important, and CASA intends to promote and facilitate skills development through the Professional Body for Environmental Health of South Africa (PBEHSA) and the Services Sector Education and Training Authority (SSETA) as well as through qualified training providers.

Our motivation and mission is to: • Become a stronger voice in the business community with regards to legislation on behalf of the industry at government and corporate levels; • Promote awareness of the cleaning industry; • Promote the delivery of professional service standards amongst our members; • Promote compliance and ethical practices in all business activities amongst our members; • Establish alliances with all global cleaning associations and source international support; • Promote and entrench the association as an international brand; • Create an improved position as a lead employer in partnership with PBEHSA; • Embark on an emphasised education and training programme with the support of the PBEHSA and Services SETA to develop a framework for skills development; • Create an effective communication policy and ensure more participation and co-operation with association members; • Enhance web development with more information flow, also

Clive Damonze CEO and Founder of CASA using social media platforms e.g. Instagram, Twitter and Facebook; • Increase resources/manpower for greater national support; and • Establish chamber portfolios, headed up by cleaning industry subject matter experts, to offer beneficial compensation to members, such as: o International benchmarking, o Industry research and development, o Policy-making, o Marketing, o Advocacy, o Training and skills development, o Suppliers of chemicals and equipment, o Transformation, and o Environment and sustainability, etc.

• CASA Clean-Connect (CASA commits to assist South Africa to find meaningful solutions to the unemployment problem). As a new association, we want to be recognised as more than just a cleaning association. CASA means a home for all, where cleaning is an opportunity. The time for the cleaning industry to shine brighter than before is imminent and I cherish this opportunity to work together with industry colleagues as we face the challenges ahead, to bring about change and to develop and prepare the industry for excellence in a new era. Join the Cleaning Association of South Africa (CASA) now to be part of shaping the future in the cleaning sector.

Our guiding principles will be based on:

For more information, visit our website:

• The Decent Work policy; • The National Development Plan 2030; and

www.casa-za.com or contact us on +27 21 930 0011. Email admin@casa-za.com or secretariat@casa-za.com

SAVE THE DATE

African Cleaning Review November/December 2021

industry news Court order against trademark abuser

he South African Bureau of Standards (SABS) welcomed the judgement in the High Court of South Africa Gauteng Division, Pretoria (Case 66330/2020), in which the judge ruled in favour of the SABS in a matter involving the unlawful use of the SABS trademark. The High Court instructed the supplier of sanitisers and disinfectants to cease using the SABSApproved trademark and to remove it from all its products and packaging. The High Court further instructed the supplier to remove any reference from its products that contain or are associated with the SABS-Approved trademark. The High Court awarded damages of R458,742 in favour of the SABS for the unlawful use of the SABS-Approved trademark. The SABS-Approved trademark was used unlawfully by a supplier of sanitisers and disinfectants, at the height of the COVID-19 pandemic.

African Cleaning Review November/December 2021

“Products that falsely claim to be SABS-Approved can cause a myriad of problems for consumers in South Africa, with the most concerning impact being the health and safety of consumers. As soon as the SABS became aware of the problem early in 2020, our Certification Division and legal team contacted the supplier in an attempt to stop the unlawful use of the SABS-Approved trademark. However, these appeals fell on deaf ears and the supplier persisted with the blatant and unlawful use of the SABS-Approved mark. The SABS had no other choice but to pursue legal action as the supplier continued to advertise and sell their products, claiming to be ‘SABSApproved’,” says Jodi Scholtz, Lead Administrator at SABS. Scholtz explained that in the past the SABS had experienced many infringements of their trademark and that most companies adhere to the cease and desist instructions.

However, this judgement sets a precedent and will strengthen the legal prospects for the SABS when companies fail to comply with the cease and desist instruction. The SABS said that it will continue to play its part in ensuring that all products that bear the SABS-Approved trademark are legitimate and comply with the applicable national standard. Consumers are advised that Vex Hygiene products and sanitisers are not SABS-Approved.

industry news COVID-19 sanitisers not a substitute for handwashing

he Leader of Risk Communication for COVID-19 Response at the Ghana Health Service (GHS), Dr Dacosta Aboagye, has cautioned that the use of alcohol-based hand sanitisers is not a substitute for handwashing. Therefore, he urged the public to practice frequent handwashing with soap under running water to help contain the spread of the Delta variant. The Delta variant of COVID-19, which was first detected in India, has been called a variant of concern by the World Health Organization (WHO) because of its high transmissibility. Where the

Delta variant is identified, it quickly and efficiently spreads between people. Although the Delta variant is said to be highly contagious – about twice as contagious as previous variants – the same precautions, such as avoiding crowded spaces, keeping your distance from others, and mask wearing are still effective. Dr Aboagye said that even though the GHS would normally encourage people to use alcohol-based hand sanitisers, washing of hands with soap under running water is the preferred protocol. He told the Ghana News Agency (GNA) that the Service had observed a significant drop in handwashing, especially at public places, and cautioned the public not to be weary of practising the safety protocols, saying, “we must fight the COVID-19 safety protocols adherence fatigue to be able to fight the coronavirus”. Dr Aboagye said that with COVID-19 fatigue growing amid the third wave, it was a perfect time to renew public communication, build on the swell of

supportive messages from politicians, celebrities, and other people to correct misinformation that has crept into the social media space. The Health Promotion Director said that handwashing has served Ghana well as no single case of cholera has been recorded in the country since 2020; similarly, diarrhoea cases have reduced by 30 percent within the same period. Eunice Teah Dzagli, a Health Promotion Officer at the Greater Accra Regional Health Directorate, said that although hand sanitisers protect people, there is the need for people to wash their hands to remove dirt and the chemicals contained in sanitisers. Although there is no readily available data in Ghana on the number of persons washing their hands frequently and the number of people using hand sanitisers, as part of the infection prevention measures, health experts have said that handwashing was one of the most effective ways to prevent the spread of viruses and germs.

African Cleaning Review November/December 2021

industry news CSG Holdings faces JSE delisting

ulti-services group CSG Holdings could be delisted from the Johannesburg Stock Exchange (JSE), joining a long list of companies that have left the operator of Africa’s biggest stock exchange over the past five years. CSG, which offers outsourced staffing solutions and facilities management, said it has received a non-binding indicative offer from UBI General Partner in its capacity as general partner of the ARC Fund. ARC proposes to buy the remaining shares in the company through a general offer to the CSG shareholders for a cash purchase price of 35c per share and to delist it from the JSE. UBI General Partner holds a 24.92% stake in CSG through its wholly owned subsidiary Gemcap. “Shareholders should note that discussions are ongoing and that it is possible that no offer may result from this process,” CSG said in a statement. “Accordingly, shareholders are advised to exercise caution when dealing in the company’s securities until a full announcement is made.”

Partnership changes access to clean water and decent toilets in schools

n a world where the importance of sanitation and handwashing has been emphatically brought to the forefront, it’s a damaging reality to see just how many communities still struggle to access clean water and sanitation facilities. With a lack of decent toilets and washing facilities dotted across the nation in communities and schools, it’s hard to understand how we will move forward and shift to a brighter and safer tomorrow.

According to the World Health Organization (WHO), contaminated water and poor sanitation are linked to the transmission of diseases such as cholera, diarrhoea, dysentery, hepatitis A, typhoid, and polio. Many people living with these conditions remain immuno-compromised and this becomes especially dangerous during the current COVID-19 pandemic. According to Global Citizen, the 2020 UN Human Development Index and Human Development Report shows that 1 in 5 people live below the poverty line in South Africa. Many of those are in areas affected by a lack of proper sanitation facilities – it’s an issue that affects our country on a personal level. This lack of access to clean water easily leads to communities being at higher risk of water and airborne diseases. It also makes it harder for people living in these areas to follow COVID-19 hygiene regulations, thereby placing them and their families at risk. This is where WaterAid is stepping up and stepping in to help make a difference. Having joined forces with brands such as Baby Soft, WaterAid aims to provide access to clean water, decent toilets, and education around good hygiene practices in schools across South Africa. As part of their project with Baby Soft, they are raising awareness of good feminine hygiene practices, providing COVID-19 supplies such as masks and sanitisers as well as the essentials of soap and clean water. One of the current partnerships with Baby Soft is calling on shoppers to help support their project to build 10 school toilets around the country. All you have to do is purchase a specially marked 18-pack of Baby Soft toilet paper and R4 from each pack sold will be donated to WaterAid.

Promote your company in The Source of Workplace Hygiene Solutions! Reach your target market cost effectively by advertising in African Cleaning Review. The direct link to end users, building service contractors, FM service providers and key institutional sectors. Contact us for more information regarding cost-effective advertising options: africancleaningreview@cleantex.co.za | www.africancleaningreview.co.za

African Cleaning Review November/December 2021

industry news CASA announces first partnership

he Cleaning Association of South Africa (CASA) announced that the industry body partnered with technology and solutions company Leelyn Management to offer professional cleaning companies an automated solution for all their entry-level and skilled recruitment needs, operating on a state-of-the-art platform known as the CleanConnect Initiative. The Clean-Connect platform focuses on creating a solution to South Africa’s unemployment challenges by focusing on accessibility through technological innovation. This platform streamlines the job seekers’ job-application process by creating an easy-to-use online platform that can be accessed via a mobile phone or desktop. South African research has shown that 82 percent of households have access to smartphones, thereby giving the majority of all unemployed residents access to the CASA Clean-Connect platform. By utilising technology, the Clean-Connect platform allows unemployed job seekers to gain access to the platform for cleaning opportunities and available jobs (via data-free methodology) for MTN and Vodacom mobile network users. Apart from the low cost and providing accessibility to both job seekers and the unemployed, the Clean-Connect platform holds major benefits for all cleaning and associated businesses, including the recruitment process and turnaround time, bringing some turnaround times down by 83 percent, and saving resources in the process. The Clean-Connect platform streamlines a company’s process from start to finish. Posting a job is made simple through a sign-up process and tracking applications is

Illustration of the data collected and displayed in real time on the Clean-Connect platform

innovated through filtering, pre-screening processes, and automatic interview scheduling, all powered by technology. With this technology and streamlined processes in place, businesses can now focus on driving sales/revenue and thus increase their scope to provide more job opportunities. For more information, contact Kurt Joshua at CASA on 082 325 6874 or admin@casa-za.com

Thank Your Cleaner Day celebrated in more than 50 countries

hank Your Cleaner Day celebrated its most successful year ever when it took place on 20 October 2021, with over 50 countries taking part – an increase of more than 20 countries compared to the previous year. As part of the day, employees are encouraged to share materials such as facts, videos and information on cleaning practices in their workplace on social media with #thankyourcleanerday to help raise awareness of the value workplace cleaners provide while also encouraging others to express their gratitude. As co-initiator, Kärcher has been involved since the first Thank Your Cleaner Day in 2015 with the aim of

Thank You Cleaner Day celebrated in Ghana

recognising the hard work of cleaning staff internationally. Now the movement is a global initiative and support continues to grow. Peter Slator, CEO of global cleaning and facilities management group OCS, urged both cleaning companies and customers to get behind the initiative this year. Slator said, “So many of

the people that do a great job [in the cleaning industry] for our clients every day tend to be ignored. They tend not to get that recognition and that simple thing of someone saying ‘thank you’. They get taken for granted”. Slator believes the event, which started in 2015 in New Zealand, can continue to grow even further.

African Cleaning Review November/December 2021

editorial KCP

Maintaining the momentum of effective hand hygiene Handwashing has come under the spotlight during the COVID-19 pandemic with 94 percent of consumers surveyed by KimberlyClark Professional™ saying they are washing or sanitising their hands more than they did before the pandemic.1

ractising hand hygiene is a simple yet effective way to help prevent the spread of germs, particularly after using the toilet, handling waste and before preparing food. Now that the rate of handwashing has increased, this needs to be sustained and supported.

The World Health Organization released new recommendations and guidelines stipulating that hygiene facilities should be established at the entrance to all public and private commercial buildings. Prior to the pandemic, hand hygiene facilities in public places had not been a priority for governments or the private sector.2 Without the correct hand hygiene system in place, helping to stop the spread of bacteria and germs with clean hands will always be a challenge.

consumers view familiar brands as an important signal of a clean and hygienic environment.3 If you haven’t already, consider installing the latest electronic or touchless dispensing solutions. To further reduce the spread of germs consider installing dispensers with no joins, ridges, keyholes or other dirt traps. Moisturising foam hand soap serves as a complementary skincare product for high-capacity electronic dispensers.

Kimberly-Clark Professional™ partners with companies to create exceptional workplaces, making them healthier, Global Handwashing Day, celebrated every year on 15 October, is a day dedicated to advocating for handwashing with soap as an easy, effective, and affordable way to prevent diseases and save lives. The unprecedented nature of the ongoing pandemic has highlighted the critical role hand hygiene plays in disease transmission. As we enter a new normal beyond COVID-19, the future state of hygiene is in our hands; hence, the 2021 Global Handwashing Day theme: Our Future is at Hand – Let’s Move Forward Together.2 While practising excellent hand hygiene is the responsibility of every individual, it is up to facility managers to provide the means to do so.

African Cleaning Review November/December 2021

safer and more productive. Just as buildings and facilities are equipped for specific functions, hand hygiene systems can vary in utility and performance. Selecting the right system requires various considerations, such as the hygiene needs of the facility, budget, operational efficiency, product compatibility and brand familiarity. Investing in desirable and convenient hygiene infrastructure and products is likely to sustain these increased hand hygiene practices. It is also a visible indicator of the level of investment companies are making in their building and in their people. 84 percent of

Foam soap delivers up to twice as many washes per litre as conventional liquid soaps and controlled dispensing reduces waste. Foam soap is ideal when water is limited, as it requires 16-45 percent less water to wash hands, and it rinses faster. When water is not available, hand sanitiser offers a convenient hand hygiene solution. Hand sanitiser should contain at least 60 percent alcohol to help prevent people within your facility from spreading germs to others. Since nearly 95 percent of adults do not wash long enough to thoroughly clean the bacteria and germs from

editorial Kimberly-Clark Professional Brands including Kleenex®, Scott®, WypAll®, and KleenGuard® assist to make an impact on the people who matter most to you. their hands4, hand-drying is important too. Drying hands with a single-use paper towel is the safest way to reduce the spread of viruses, because the rubbing process of paper towels physically removes bacteria along with moisture. Paper towels are the recommended hand-drying method of the World Health Organization. “While businesses are responsible for keeping employees and visitors safe, we’re here to help them create a hygiene improvement plan,” says Kristel Dreyer, Associate Marketing Manager of Kimberly-Clark Professional™ South Africa.

“We have a lot of great resources to help companies implement more hygienic hand-cleaning and -drying protocols.” Kimberly-Clark Professional™ partners with companies to create exceptional workplaces, making them healthier, safer and more productive. The company creates full-service solutions tailored to client needs and leverages their unmatched portfolio of trusted brands to elevate the way people experience your business and what it stands for. Brands including Kleenex®, Scott®, WypAll®, and KleenGuard® assist to make an impact on the people who matter most to you.

References: 1. Kimberly-Clark Professional, Hygiene Behaviour Consumer Study, May 2020 2. https://globalhandwashing.org/global-handwashing-day/about-ghd/ 3. Kimberly-Clark Professional COVID-19 Thought Leader Content Research – Consumer Topline (June, 2020) 4. Borchgrevink, C.P., Cha, J. and Kim, S., 2013. Handwashing practices in a college town environment. Journal of Environmental Health, 75(8) p.18.

African Cleaning Review November/December 2021

feature hospitality cleaning and hygiene

Keeping hotels clean and hygienic during a pandemic Hygiene and cleanliness often go hand in hand, but adoption and followthrough with measures like disinfection, handwashing, and hand-sanitiser use within commercial facilities were not as consistent before the COVID-19 pandemic. Without the widespread threat of infection, cleaning was previously more focused on appearance than on protecting public health and was not as strategic as it needs to be today.

he pandemic has made it clear: consumers demand cleanliness, and this new emphasis, especially in places like hotels, is here to stay. Now, hotel owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public.

Building trust through cleanliness Throughout the pandemic, many businesses have faced the challenge of restoring trust and assuring customers that they are doing everything in their power to keep them safe and healthy. According to PricewaterhouseCoopers, consumers are most influenced by their trust in a brand, which also includes places where they’re sure of safety and cleanliness. Thus, hotels must prioritise cleaning, disinfection, and infection prevention to give guests and visitors peace of mind. In addition to considering their guests, hotels must also take the necessary steps to reassure and retain employees. A recent survey found that only 14 percent of employees around the world are confident in the leadership of their CEOs and management regarding return-to-work policies. For those employees that have already returned to work, 42 percent

African Cleaning Review November/December 2021

said safety measures enacted by management were either ineffective or not strictly enforced. Some companies have spent upwards of US$1 billion on personal protective equipment (PPE), cleaning procedure training, cleaning and disinfecting products, and other pandemic-related costs. During the height of the pandemic, it seemed necessary to invest in every strategy and solution. However, as we learn more about the way SARS-CoV-2, the virus that causes COVID-19, spreads, we uncover that some of these measures can play into ‘hygiene theatre’. Hygiene theatre is the act of increasing hygiene protocols that may make guests feel safe, but don’t correlate with lowering the risk of infection. Managers should assess whether the cleaning procedures they’ve adopted at the onset of the pandemic still serve their needs and their stakeholders’ needs.

Communicating cleanliness Communicating new or revised protocols and safeguards to both guests and employees is extremely important. A recent report uncovered that nearly 9 in 10 (88%) consumers take note of the cleanliness of businesses they frequent often.

Furthermore, 86 percent of consumers would ideally like to see proof that public places such as restaurants, offices, businesses, gyms or schools are cleaned on a regular basis. Employees also worry about the level of cleanliness at their workplace. One survey uncovered that over half (60%) of people would leave their current role for a lower-paying, healthier work environment. In fact, it’s become quite common for people to ask potential employers about health and hygiene practices. Therefore, managers must properly communicate protocols and expectations among internal and external audiences to ensure that everyone feels as safe as possible when visiting or working in the hotel.

What can you do now? Managers can consider the strategies below to uphold cleanliness and highlight their hotel’s commitment to public health and safety, without falling for the trap of hygiene theatre: • Outline cleaning procedures and frequencies. The U.S. Centers for Disease Control and Prevention (CDC) recommends fully cleaning and disinfecting a facility where a person has tested positive for COVID-19 within the past 24 hours. continues on page 12 >>

editorial Numatic International Numatic NuKeeper Single series The NuKeeper Single (NKS) series has all the storage space of a regular NuKeeper laundry trolley, but in a smaller package making it the perfect choice for compact environments. The NuKeeper range is produced mostly from high-quality recycled plastic as part of Numatic’s ReFlo programme, making it one of the company’s most sustainably manufactured products. The NKS1LLR has a low level design for better visibility during transit, as well as an easy to access Flexi-Front bay. It comes complete with 1 x 100 L laundry bag which provides more than enough storage space as well as 360° castors which provide a smoother transportation experience, especially around corners and even when carrying a heavy load. There are two types of NKS trolleys, the regular NKS and the NKS LL (low level). The NKS maintains the height that the regular NuKeeper trolleys boast whereas the NKS LL offer a shorter alternative for improved visibility when the trolley is in motion. Each NKS unit is equipped with the space-saving Flexi-Front system, folding laundry bags, corner buffers and heavy-duty 360° castors. All the features of the NKS series make it ideal for smaller environments in hotels, especially in narrow passages.

Features at a glance: • Compact design – Easy to store and manoeuvre when space is at a premium • Structofoam construction – The heavy duty Structofoam base is strong and resistant to scratches and dents

• Non-marking rotating buffers – Protects walls and doors from bumps and scrapes • Flexi-Front storage cover – Easy and compact access for when space is at a premium • 100 Litre linen bag – Large capacity dirty linen storage • Storage shelves – Perfect for storing large amounts of linen and supplies. For more information visit: www.numatic.co.za

African Cleaning Review November/December 2021

feature hospitality cleaning and hygiene However, when it comes to everyday cleaning, large-scale disinfecting isn’t always necessary. It’s best to develop a plan based on the types of surfaces and hightouch areas within the facility and then educate cleaning teams on when, what, and how to clean and disinfect them properly.

• Re-evaluate cleaning chemicals and technology. Often, employees use more cleaning product than necessary. Consider systems that help to minimise waste and maximise sustainability. Larger facilities may also want to invest in electrostatic sprayers to disinfect surfaces effectively and quickly.

When it comes to implementing any new or revised cleaning and hygiene procedures, communication is key to providing peace of mind to guests and employees. On top of discussing and showcasing cleanliness, hotel owners and managers must follow through and enforce enhanced cleaning procedures. • Provide staff and patrons with PPE and hygiene essentials. Travellers may forget to bring a mask every time they visit your hotel. Have disposable masks on hand, as well as gloves for employees. Regularly check the stock of hand-sanitiser stations that are strategically placed near entry and exit points. • Implement digital signage and contactless payment technology. The digital signage market has seen exponential growth in the past year. Some businesses have been able to use it to provide employees and guests with safety measures in realtime, including maximum capacity alerts, social distance flows, and even how-to guides for PPE. • Meanwhile, upgrading to digital point-of-sale systems for contactless payment at checkout will resonate well with guests. Nearly three in four customers agree that it’s important for a business to offer touchless payment options.

To improve indoor air quality, use vacuums that utilise HEPA filters that remove dust particles, allergens, and pathogens, and assess whether the chemicals you are using to clean and disinfect are free of fragrances, preservatives, and other additives that may irritate employees or guests. • Make cleaning visible. Have employees clean and disinfect during the daytime. This is a great way to provide patrons with a sense of security because they can see cleaning take place. For tougher jobs like entrance- and kitchen-mat cleaning or mop-head sanitisation, consider partnering with a third-party service provider that can take care of these tasks on a regular basis. Seeing these cleaning professionals in your hotel will reassure patrons and employees that you take cleanliness and safety seriously.

• Implement colour-coded cleaning solutions. Colour-coded products can include mops, microfibre cleaning cloths, and even plastic bottles that help employees differentiate cleaner from disinfectant or sanitiser. This is an easy step to make sure surfaces are effectively cleaned and that there is no cross-contamination between washrooms, dining areas, and other common spaces. • Invest in proper training and certification. Taking the time to train staff on how to perform cleaning tasks and properly utilise specialised cleaning equipment can save time and money while also reducing the risk of injury. Consider committing to an accreditation process that will help you prepare for, respond to, and recover from biorisks to assure staff and guests that your business has a strategic cleaning, disinfection, and infectionprevention programme in place to keep them healthy and safe.

Tackling today’s and tomorrow’s pathogens When it comes to implementing any new or revised cleaning and hygiene procedures, communication is key to providing peace of mind to guests and employees. On top of discussing and showcasing cleanliness, hotel owners and managers must follow through and enforce enhanced cleaning procedures. Ultimately, it’s up to business leaders, in-house cleaning teams and outsourced cleaning service providers to hold each other accountable so that today’s and tomorrow’s infectious disease risks are effectively and efficiently managed. This abridged article originally appeared in Hotel Management.

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African Cleaning Review November/December 2021

feature hand hygiene solutions

Choosing the correct soaps and sanitisers for your workplace Creating and sustaining a hygienic workplace is a priority for all facility managers. Of course, to accomplish this, practising excellent hand hygiene is a must for the employees, customers, students, patients and/or guests who enter your facility daily.

hile it’s their responsibility to clean their hands frequently and thoroughly, you must provide them with a skin care system, which includes hand soap, hand sanitiser, dispensers and more, that’s designed to deliver the right level of hygiene for your workplace. Without the correct skin care system in place, helping to stop the spread of bacteria and germs with clean hands will always be a challenge.

94 percent of consumers surveyed say they are washing or sanitising their hands more than they used to before the COVID-19 pandemic.1

specific functions, skin care systems can vary in utility and performance based upon specific workplace hygiene needs. When a skin care system fails to live up to your workplace-hygiene expectations, not only does it provide a poor return on your financial investment, but it can also potentially risk the intended effects of good hand hygiene.

Selecting the correct skin care system for your workplace can be difficult without understanding the differences between various dispensers and products. Let’s explore how skin care systems are designed and why selecting the correct system can help you achieve the necessary level of hygiene for your work environment.

Skin care systems can help improve hygiene across diverse work environments, such as large office buildings, healthcare campuses, manufacturing and food processing facilities, and schools. However, just as buildings and facilities are equipped for

African Cleaning Review November/December 2021

feature hand hygiene solutions Large offices and hotels Skin care systems for large office buildings and hotels should be designed to help you maximise time and productivity without compromising quality. With the goal of improving hygiene, being able to efficiently manage your system so you can move on to the rest of your work day is an invaluable benefit. When evaluating skin care systems, you should work to understand how each will provide solutions for the operational challenges and financial considerations that are specific to your facility, such as: • Capacity: How often will my team need to refill each dispenser? • Function: What are the benefits of touchless, electronic dispensers versus manual dispensers? • Durability: How will the dispensers handle high-volume washroom traffic? • Compatibility: What types of hand soap or hand sanitiser are compatible with my dispenser? • Security: How do I guard against tampering and theft? With maximising productivity being a driving force for large office and hotel facility managers, a high-capacity, electronic skin care dispenser, like the Scott® Electronic Skin Care Dispenser, will likely deliver the solutions needed to meet your utility, performance and hygiene demands. Hygienic and durable, this system can be installed in washrooms, kitchens, hand-washing stations and on portable floor stands so everyone in the building has easy access.

Other benefits include: • Touchless: Electronic and other touchless dispensing solutions help reduce the spread of germs. • Reliable: Durable plastic system construction. • Efficient maintenance: Low-battery and -product lights provide helpful service notifications. • Flexible: Dispenses hand soap or hand sanitiser. • Secure: Keyed access helps protect against product tampering and theft. Moisturising foam hand soap and hand sanitiser serve as complementary skin care products for high-capacity electronic skin care dispensers. Recommended by the CDC, washing hands with soap and water reduces the amounts of all types of germs and chemicals on hands.2 Hand sanitiser – a convenient hand hygiene solution when soap and water are not available – containing at least 60 percent alcohol can help prevent people within your facility from spreading germs.3

Critical environments

Practising hand hygiene is a simple yet effective way to help prevent the spread of germs, including those that are resistant to antibiotics and are becoming difficult, if not impossible, to treat.4

In critical environments, like healthcare settings, clean hands are a high priority, so identifying the correct skin care system is essential for the healthcare professionals who are responsible for making this important purchasing decision.

On average, healthcare providers clean their hands less than half the times they should. On any given day, about one in 31 hospital patients has at least one healthcare-associated infection.5 With a contactless, electronically dispensing skin care system, the need to touch the dispenser to receive hand soap or hand sanitiser is eliminated. High capacity and delivering up to 60,000 hand washes between battery changes, the dispenser is designed to enhance hygiene in areas that need it most, like patient rooms, washrooms and nurses’ stations. System alerts signal low batteries and low product, helping to stop runouts and ensure hand soap and hand sanitiser are always available so staff members, patients and visitors can consistently practice good hand hygiene. Your hand-soap and hand-sanitiser selections are just as important as the

Hereunder follows hand soaps and hand sanitisers that are compatible with electronic skin care dispensers: Product

Use

Scott Control Antimicrobial Foam Skin Cleanser ®

Scott® Control Antiseptic Foam Skin Cleanser

Provides enhanced hygiene solutions for critical environments

Scott® Control Ultra Moisturising Foam Hand Sanitiser

African Cleaning Review November/December 2021

Benefits

Specifications

Performance

Mild and gentle for everyday use

Contains 0.1% benzalkonium chloride, does not contain triclosan

Simple-to-load bottle is recyclable after pump is removed

Unscented, clear and dermatologist tested

Contains 1.75% PCMX and is rated E-2 by the National Sanitation Foundation (NSF)

Easy-to-load cassette clicks right into dispenser

Kills up to 99.9% of the most common bacteria in 15 seconds. Contains moisturisers to help keep skin hydrated

Listed as a category code E-3 handsanitising product by the NSF

Bottle designed to dispense small amounts of foam at a time

feature hand hygiene solutions skin care dispenser you choose for your workplace, especially in critical environments. When evaluating skin care products, understanding their key features is important to ensuring your entire skin care system delivers the level of hygiene needed to sustain your facility. It is estimated that more than 13 million workers in the United States are potentially exposed to chemicals that can be absorbed through the skin. Studies show that absorption of chemicals through the skin can occur without being noticed by the worker and, in some cases, may represent the most significant exposure pathway. Skin integrity, damaged versus intact, is one of the determining factors of absorption6, so maintaining good hand hygiene is a must in environments where risk is present. With frequent handwashing and hand sanitising in critical environments, lotions and creams, like Scott® Control Moisturising Hand and Body Lotion, can prevent and decrease the skin dryness that occurs from cleaning your hands.7 Hand hygiene will always be a priority in critical environments, so selecting the correct product mix for your facility’s skin care system will be essential for achieving the appropriate level of hygiene for staff, patients, and visitors.

Small and medium businesses, high-traffic washrooms

Nearly 95 percent of adults do not wash long enough to thoroughly clean the bacteria and germs from their hands. Those who manage buildings and facilities for small and medium businesses or with high-traffic washrooms face the challenge of identifying a skin care system that maximises productivity and value while minimising waste and cost. Although these buildings and facilities function differently and span various industries, such as education, manufacturing, food

processing, foodservice and retail, there are skin care systems available that can satisfy their collective hygiene requirements. A manual skin care dispenser, such as the Scott® Essential Manual Skin Care Dispenser, can deliver the efficiency, performance and value needed to improve hygiene across diverse working environments. No fuss with reliable dispensing and easy loading, this flexible dispenser is compatible with various skin care products, including hand soap, hand sanitiser, body lotion and body wash, that are designed to help improve hygiene. Taking a closer look at skin care products, there are other solutions available for those with specialised hygiene requirements. Scott® Essential Green Certified Foam Skin Cleanser and Scott® Essential Alcohol-Free Foam Hand Sanitiser provide efficiency, performance and value and are great choices for sensitive populations, like schools, that may have people with specialised hygiene needs.

Brands you trust

84 percent of consumers view familiar brands as an important signal of a clean and hygienic environment.8 When it comes to hygiene and cleanliness in the workplace, perception is reality for some people. If a washroom or common area appears dirty, the perception that other parts of the facility are neglected can develop. While unfair, it’s a challenge that some facility managers must overcome. Relying on familiar brands is a solution that can help you win the battle of perception versus reality inside your facility. For skin care systems, perception of cleanliness increases with familiar brands like Kleenex® and Scott®. As mentioned, Scott® brand skin care system products are flexible and effective enough to help improve hygiene across diverse industries and facilities. Additionally, familiarity with the Scott® brand can help you build trust across your facility. Recent survey results noted that 98 percent of large office building employees view familiar brands as an important signal of a clean and hygienic environment.9 Also, 80 percent of education facility staff/ visitors/students view familiar brands as an important signal of a clean and hygienic environment.10 When evaluating skin care systems, identifying the right brand can be just as important as selecting the right products for your workplace.

Making an impactful decision Your facility’s skin care system is a significant piece of your comprehensive workplace-hygiene strategy. The global health crisis has pushed facility managers to examine and, likely in some cases, elevate their protocols to meet new and stillevolving workplace-hygiene standards. With greater emphasis on stopping the spread of germs and crosscontamination, hand hygiene has never been more important in the workplace. continues on page 16 >>

African Cleaning Review November/December 2021

feature hand hygiene As a result, evaluating and deciding if your current skin care system allows your facility to achieve a sufficient level of hygiene or, conversely, if it is potentially putting your facility’s hygiene at risk is an extremely impactful decision. Selecting the right, workplacespecific skin care system requires various considerations, such as industry and workplace-hygiene needs, budget, operational efficiency, product compatibility and brand familiarity. However, with a complete understanding of the impact these factors can have on your facility and its people, you have an opportunity to effectively improve hygiene within your workplace by selecting the right skin care system for the job. At Kimberly-Clark Professional™ we have nearly 150 years of experience in helping leaders make the right decisions. Schedule a virtual hygiene site walk and let us help you achieve the level of hygiene your facility needs. For more information, visit: https://home. kcprofessional.com/sa/hygiene-resources Sources: 1 Kimberly-Clark Professional, Hygiene Behaviour Consumer Study, May 2020 2 CDC Show Me the Science – When & How to Use Hand Sanitizer in Community Settings: https://www. cdc.gov/handwashing/show-me-thescience-hand-sanitizer.html 3 CDC Show Me the Science – When & How to Use Hand Sanitizer in Community Settings: https://www. cdc.gov/handwashing/show-me-thescience-hand-sanitizer.html 4 CDC Hand Hygiene in Healthcare Settings: https://www.cdc.gov/ handhygiene/ 5 CDC Hand Hygiene in Healthcare Settings: https://www.cdc.gov/ handhygiene/ 6 CDC, NIOSH Skin Exposure & Effects: https://www.cdc.gov/niosh/ topics/skin/ 7 CDC Hand Hygiene in Healthcare Settings: https://www.cdc.gov/ handhygiene/providers/index.html 8 KCP COVID-19 Thought Leader Content Research – Consumer Topline (June 2020) 9 KCP COVID-19 Thought Leader Content Research – Consumer Topline (June 2020) 10 KCP COVID-19 Thought Leader Content Research – Consumer Topline (June 2020)

African Cleaning Review November/December 2021

editorial GCE

4 key components of a commercial carpet care programme

IPC GS 2/78 wet and dry vacuum cleaner

arpets can have a huge impact on how your facility is perceived. If your facility’s carpets are worn, stained, or dirty, people will notice and have a negative impression of your business. Commercial carpeting, especially in high traffic areas, becomes noticeably worn and damaged if not properly maintained. Carpets are easily damaged by soils and require preventative, routine, and thorough cleaning to protect them from the effects of liquids and abrasive soils. The best way to preserve the appearance, extend the life of, and protect your commercial carpet investment is to have a comprehensive commercial carpet maintenance programme that is inclusive of preventative care as well as regular cleaning and maintenance procedures.

Four essential components of a comprehensive carpet care programme Soil prevention The best way to protect your floors is to prevent soil from entering the building in the first place. Soils like salt and sand are abrasive and can cut the carpet fibres, leading to the carpet losing its lustre and even causing permanent damage. Entrance mats are cheaper and easier to replace than carpet. Entrance mats

are used to trap dirt and prevent it from being carried beyond the entrance of your building. A visitor should be able to take about 8 to 10 steps on the entrance mat before reaching your carpeted floor. This usually requires around 4.5 m of mats outside and another 4.5 m inside your building. Proper entrance mats remove and retain 95 percent of the dirt from visitors’ shoes. However, entrance mats can only hold a certain amount of dirt. To prevent dirt build-up, mats should be vacuumed daily. In extremely high traffic areas, entrance mats should be vacuumed more than once a day.

Routine vacuuming Vacuuming is the most important component of carpet maintenance. Routine vacuuming removes the dirt that has made it across the entrance mat. By preventing dirt build-up, the impact on the carpet’s appearance is minimised. There are different types of vacuum cleaners that can help you remove dirt from your floor. Which vacuum cleaner is best depends on the area, soil, and the amount of traffic you are dealing with. Commercial vacuum cleaners, such as the IPC GS 2/78 wet and dry vacuum cleaner, are ideal for professional cleaners and contract cleaning companies working in environments with wide surfaces.

Routine stain and spill removal Carpets are affected by spills and stains. It is important for the life and appearance of your carpet to identify and remove spills and stains as soon as possible. Spills and stains that are not removed in a timely manner will result in permanent stains in the carpet that will require deep cleaning. The first step in removing a stain is to identify the type of stain. If you are not told what type of stain it is, you can determine the type based on the location, appearance, and smell. Determining the type of stain is crucial in choosing the best industrial carpet cleaner. The second and most important step in removing a carpet stain is to balance the pH of the stain with the selected commercial carpet cleaner. After identifying the source of the stain, you will likely know if it is acidic soils, like soda, or alkaline soils, like rust. Acidic soils require alkaline commercial carpet cleaners. Alkaline soils require acidic carpet cleaners. Once you have identified the stain and selected the right commercial carpet cleaner, it’s time to remove the dirt.

Carpet extraction (deep cleaning) Carpet extraction removes the most embedded soils but is also the most time and labour intensive. Carpet extraction is performed to restore the appearance of your carpet and remove deeply embedded stains, which was not possible with carpet spot cleaning. In high traffic areas, this procedure should be performed at least four times a year. In moderately busy areas, you should do this once or twice a year. Prior to carpet extraction, you should always vacuum first. If you do not remove dry soils with a vacuum before using a carpet extractor, the carpet extractor will create a muddy solution. This muddy solution is then difficult to remove. As the carpet begins to dry, the soils that were not removed will experience ‘wicking’ from the carpet backing. Wicking is the result of an improperly cleaned stain. As the carpet begins to dry, the wet soil that was not completely removed from the carpet backing during extraction can be pulled up to the top of the carpet fibres. This wicking action causes recurring stains. It is critical to the appearance of the carpet to remove as much soap and water residue as possible. Any soap left behind will attract dirt, causing your carpet to get dirtier faster. By preventing the attraction and accumulation of dirt, you can extend the time between deep cleanings. After any cleaning that requires you to wet the carpet (with water or chemicals), make sure the carpet is completely dry before placing furniture or walking on the surface. Choosing a powerful carpet extractor can increase cleaning efficiency and produce better cleaning results. Tennant carpet extractors range from the 1610, which is well suited for large areas; the Tennant E5 can be used in smaller areas that require deep cleaning; or the R3, which is ideal for interim cleaning.

Conclusion Every component of a complete commercial carpet care programme is essential to keep your carpet looking great, extending its life, and protecting your facility’s investment. Using proper cleaning techniques and best practices will ensure that your programme produces the best results. A clean and well maintained carpet makes for happy guests and tenants.

African Cleaning Review November/December 2021

feature waste management

Trends transforming the waste management industry in 2022 With an increase in population comes an increase in waste products that must be managed. The United States and other countries used to ship tonnes of waste to China every year; however, China no longer imports discarded plastics, yarn, cotton, ash, waste wool, slag from steelmaking, or paper. Traditional disposal methods fail miserably to adequately and properly handle the increasing load. Waste dumped into our oceans is polluting the planet and harming marine, animal, and human life.

he good news is that in 2022 the United States will continue to make headway in efforts to crush some of the country’s mounting trash problems. This will be accomplished through the implementation of cuttingedge technology and through an unprecedented level of co-operation and co-ordination between recyclers, designers, packagers, manufacturers, businesses, municipalities, governments, and others, according to an overview by trend analysts, Linchpin.

1. Computer technology will be used in various ways to aid in waste management. Computerised methods will continue to be created to aid with and enforce the division of waste from recycled materials. This includes using robots at recycling facilities to sort the waste; GPS-operated compactors; chipped recycle bins that record which households are recycling whenever the hauler tips the bins; and other methods. Researchers will develop new technologies to locate unconventional recyclables such as wasted food onsite. Waste and recycling solutions will involve the collection of data to meet sustainability and energy goals. Products will be tracked throughout their lifetimes. Business models will be created based on product lifecycle data so as to prevent the generation of waste.

African Cleaning Review November/December 2021

2. Composting initiatives will take place along with more recycling programmes. Green waste is another term for discarded food and other forms of biowaste. It is an overlooked type of waste that makes up billions of tonnes of material. Alliance Bio-Products recycles green waste using a cellulose-to-sugar (CTS) process to turn green waste into biofuels. In 2022, compost infrastructure will expand in many areas, especially in areas that have food-waste-recycling laws. The state of California has already created a law that requires food-wasting businesses such as restaurants, hospitals, and hotels to recycle wasted food. Private and public sector partnerships will join forces so that the necessary finances will be available to create facilities that will divert organics away from landfills. In late 2015, the USDA and the EPA used a holistic approach to make the first attempt to cut the nation’s food waste in half. In 2022, continued efforts in concert from every entity will make better use of resources and prevent huge amounts of wasted food from ending up in landfills. Composting has been implemented across the nation, but it has by no means reached its full potential, especially when it comes to its diversion potential. Currently, organics such as paper make up 66 percent of the municipal solid waste stream, according to the U.S. Environmental Protection Agency in Washington, D.C. Many states push

composting programmes, as many of the states look at higher waste diversion rates. Promoting organics recycling isn’t always an easy task, even where many composting facilities exist.

3. We will see plastic waste made into a high-quality resin that will replace the current greenhouse gas-emitting prime resin that is used in the plastic industry. This is currently one of the biggest advancements in high-end technology that is happening in the management of solid waste. Ecological and economically efficient plastic waste is turned into a high-quality resin. The process emits less greenhouse gas than is emitted when making prime resin. Though currently ahead of the game, this is one area that the industry will need to continue to stay on top of.

4. Researchers will look at ways that waste can be converted to energy (WTE). These include circular economy measures, on-demand service, and anaerobic digesters. Circular economy measures include purchasing wasted food’s ‘energy’. Technologies will soon be able to treat food waste onsite. Char Technologies has a waste-toenergy process that turns anaerobic digestate into activated carbon. The company then sells the activated carbon to renewable natural gas companies.

feature waste management They then buy the spent activated carbon from those natural gas companies and sell it as a soil amendment.

5. The recycling industry will continue to put pressure on WTE projects. In 2015, the United States had about 71 WTE plants that generated electricity. Like the United States, developed nations such as Germany, Japan, and The Netherlands have seen a growth of the recycling industry that is expected to continue to pressure WTE projects in 2022 and beyond. Developing economies are not aware of the benefits of WTE, and that is expected to inhibit the growth of the recycling industry.

6. Governments will continue to promote WTE efforts. The mounting waste problem has caused governments to push for energy generation from waste. Governments will promote WTE through tax benefits and financial incentives. This will include greenhouse gas (GHG) credits to companies who dispose of waste by WTE. Non-renewable resources will be used in the future due to growing concerns for the environment. Negative pressure will come from an upcoming landfill tax on waste in North America.

7. Municipalities and the government will be more involved in waste recycling, creating regulations for collecting and processing waste. Better collection and processing of waste will be possible once cities provide the needed regulations. Government regulations will drive new waste programmes. They will create significant change locally and nationally, partly because consumers will get involved in recycling and composting. Food waste is the kind of waste that is currently getting much attention.

8. Co-operation and communication between various entities will be key to the success of future waste management solutions. Private collectors, municipalities, and cities may slow down waste collection if there is no place to put the pre-sorted plastic waste. Waste collectors and processors will begin to have long-term supply agreements to make progress. Communities are considering the erection

of regional facilities. This would provide economies of scale and better manage risk. Communities are also discussing ways to divert waste away from landfills. Cities will talk to each other to standardise waste recycling.

9. Packaging will continue to change into recyclable forms. Disposable items end up in the trash bin. Trends in the solid waste industry are causing major changes in packaging. This includes smaller cardboard boxes, lighter-weighted bottles, flexible plastic packaging, and other kinds of more recyclable versions of common everyday throwaway items. This will create more ways to divide waste.

10. Waste management solutions will include thermal ones (incineration, pyrolysis, and gasification) in addition to biological ones among WTE options. In 2015, thermal technology accounted for the vast majority of the global WTE market. This is because it is easy to do. Thermal technology is a major contributor to the growth of WTE technology. Incineration is a type of thermal technology that is popular in WTE plants and is expected to hold a large share of the thermal technologies used in the future. Biological technologies used for anaerobic decomposition will continue to gain market share. Companies all over the world use WTE techniques that reduce their waste. Decomposing waste in landfills produces methane gas emissions. Increasing landfill prices will increase the growth. Increased interest in sustainable WTE options has stirred interest in municipal solid waste (MSW) pyrolysis and gasification. Along with many other findings, a recent comparison of gasification, gasificationmelting, pyrolysis, and incineration confirmed that gasification contributed to syngas cleaning.

Waste management industry stats and growth projections in 2022: 1. Without changes to waste management, there will be more plastic in the oceans than fish by 2050. 2. By 2016, China imported 7.6 tonnes of plastic waste yearly, which accounted for 56 percent of the world’s imports. 3. Currently, more than 20 percent of the

trash in landfills is wasted food. Food was the largest component of city landfills by 2017. 4. By 2017, the percentage of waste that was food waste was 40 percent. Today, households create 43 percent of the food that is wasted, while businesses waste 39 percent, farmers waste 16 percent, and manufacturers waste two percent. 5. The global waste-to-energy (WTE) market size is expected to grow significantly, with renewable resources replacing coal so as to reduce carbon content. In 2015, the WTE market was already at $25 billion. 6. The United States spends about $218 billion every year to bring food from farm to fork that goes uneaten. 7. Some sea turtles that live in the Great Pacific Garbage Patch have a diet that includes as much as 74 percent plastic. 8. The likeliness of coral contracting a disease increases from four percent to 89 percent after coming into contact with plastic. Plastic damages their skin, too. Twenty-five percent of marine life lives in coral reefs. 9. Of the five major plastic patches in the world’s oceans, the one between California and Hawaii is the size of Texas. 10. A garbage truck dumps a load of plastic into the ocean every minute, and much of the fish that humans consume have ingested plastic microfibres.

Conclusion Waste management in the United States went out of control due to various factors. The sudden inability to ship much of our trash to China caused our waste and recycling companies to scramble for highly effective waste management solutions. Solutions in 2022 will continue to be created and implemented, with computer technology taking a much larger role. Recycling, including various forms of waste-to-energy efforts, will also take a much greater role in waste management. New laws, along with massive cooperation and co-ordination between governments, businesses, and individuals, will also be required to successfully get on top of the situation.

African Cleaning Review November/December 2021

facilities management review

Facility management in a post-COVID-19 world Nurses, doctors, first responders – these job titles evoke a sense of urgency and importance. Now with the COVID-19 pandemic, facility managers are moving into that same spotlight. They are all essential workers says Eugene Carr, CEO and co-founder of ALO.ai., a communications technology company.

uring the early months of this pandemic, I attended most of the online International Association of Venue Managers (IAVM) town hall meetings and witnessed how managers were pre-occupied with scenario-building for potential re-openings, creating new operating procedures, protocols for health checks, and redesigning seating maps and traffic flows. Now that the initial shock of the pandemic has subsided and the new normal is upon us, it’s time to step back and look at the shifts in our industry that will be enduring. Predicting the future may seem like a fool’s errand, but I have had conversations with a wide variety of facility executives and a few ideas about the future have emerged.

to do things”. She continues, “We’re looking at all aspects of our business, and challenging ourselves. Can we do it better, and do the financials line up?”. And the focus on financials is particularly important. After all, you now have a huge list of new things you need to accomplish – and it’s not like anyone is offering you a significantly increased budget. So, the only way to operate is by being more productive, by eliminating manual processes, adopting new technology for automation, and redesigning processes. Even the notion of internal meetings needs to be re-thought. Robby Elliott, the director of production at Mesa Arts Center sums it up concisely: “Technology has proved that all those staff meetings could have been emailed!”.

Living with change and uncertainty

Cleaning takes centre stage

If there’s one constant we’re going to have to live with, it’s that we are in a time of increased uncertainty. And the best way to address this is to be open to change and adopt a creative and innovative mindset. Russian revolutionary Vladimir Lenin summed it up well when he said: “There are decades where nothing happens; and there are weeks where decades happen”. At many facilities, change comes slowly. Either because of bureaucratic or municipal red tape, or simply because when things are not broken, there is often little motivation to make big changes. But Kelly Bargabos, CFO/COO at San Diego Theatres says, “If there’s any silver lining to this pandemic, it’s that it is giving us an opportunity to step back and re-evaluate our business. We’re not going back to the way we used

Those of us that were working in the facilities industry before 9/11 remember all too well how open we were as a society. But, in the aftermath of that attack, as a society, we agreed to a new level of security checks at public gatherings. I’m no longer surprised when I go to a meeting at an office building and I’m asked to show ID, have my picture taken, and to wear a badge. As security processes changed our world after 9/11, cleaning operations have now become critically important in light of the pandemic. According to Kevin Daly, assistant general manager at the Los Angeles Memorial Coliseum, “Our cleaners and housekeeping staff are the new heroes”. He envisions cleaning staff wearing brightly coloured shirts emblazoned with a phrase such as ‘The Clean Team’; Kevin says, “People are going to expect more”.

African Cleaning Review November/December 2021

I’m reminded that sometimes when I arrive in a hotel room, I see a narrow strip of paper draped across the toilet indicating that the bathroom has been cleaned. In what ways will you be able to show the public that your facility is clean? How will you be able to certify that the facility is clean and ready to open? As new standards and requirements are put in place, you’re going to need to track and fully manage all aspects of the cleaning process. This is an area where technology could help by using GPS and mobile phones to manage the cleaning in your facility and help you maximise efficiency with algorithms that can highlight cleaning that took too long or not long enough without supervisors walking around and micromanaging. Your operations teams – as well as your patrons – need better communication.

Internal team communication At the heart of any team that works well together is effective communication. And now, with increased pressure on delivering a safe environment for guests, this is even more important than ever. Although radios work extremely well to communicate short bursts of information, they are analogue, like fax machines. If you’re not listening in on the channel, you don’t know what’s happening. Also, there are distance and spectrum limitations. Besides this, almost everyone has a more modern communication device with them – their mobile phone. And they can use them in a wide variety of ways in conjunction with radios. It’s not uncommon for a team to use some mixture of radios, text messages, email, phone, and group chat apps.

facilities management review However, this can hamper productivity, as tasks get lost between communications systems. If managers need to relay urgent information, it’s nearly impossible to reach everyone instantly. In short, team communications for onsite operations must now modernise and move away from the disjointed silos of communication that prevent teams from operating at maximum efficiency.

External guest communication Your guests’ expectations for resolving problems at your venue are now being heavily influenced by their online experience. More and more websites offer the ability to chat with a live person to get service immediately. And customers expect that their email service enquiries will be responded to on the same day or the next. In a live event setting, your customers now expect to be able to communicate with your venue’s management in real-

time – sharing information about problems they encounter. If they report “the women’s washroom needs toilet paper on Level 4”, they need to know that the issue will be taken care of immediately. Initially, Twitter or other social media often tend to be the go-to repository for complaints of this sort. And many companies, from airlines to retailers, have invested in digital teams to respond quickly so that customers’ grievances from social media are responded to promptly. Far better than customers complaining on social media about an unsafe sanitary condition would be to give guests a channel to contact your team instantly without face-to-face contact. This is another example of how technology can help. Whether you use QR codes, a website, or text messaging, complaints and questions can be digitally parsed and routed to the appropriate staff – either onsite or even working remotely. With the better

communications systems noted above, you will need to be responsive to your guests faster than before. Finally, getting a handle on where guests are at within your venue is now much more important. Paul Cathey, general manager at AT&T Performing Arts Center envisions a day when he can have a real-time map of guest movement inside his theatres so he can see where they are and direct traffic to ease congestion – perhaps using real-time digital signage to help avoid bottlenecks. In summary, more data and better communication make everyone safer. In a few short months, the world of facility managers has changed in fundamental ways forever. Your role has been elevated and is now considered essential for protecting public health. So, as your venues begin to re-open, I hope the ideas presented here, culled from the sentiments of your colleagues, help you envision a better future for you, your team, and your guests.

African Cleaning Review November/December 2021

laundry review Pandemic still putting some starch in laundry operations

rom inconsistent processes to battling many unknowns about COVID-19 itself, off- and on-premise laundries have had their hands full. A disposable personal protective equipment shortage hit communities hard and early, exponentially increasing the need to process reusables. In many communities, on-premise laundries spent most of the pandemic operating under less-than-ideal conditions, including major staff shortages. This led regulatory agencies in the US to advise laundries to clean up their act when it comes to cleaning and disinfection practices. Some

states issued new COVID laundryhandling guidance and restricted families from washing their relatives’ clothing at home. “Operators that installed robust and durable corporate systems before COVID-19 were able to sustain through the tumultuous period far better from an outcome and safety perspective,” says David Potack, president of Unitex Healthcare Laundry Services. “Maintaining a redundant supply chain for PPE and all supplies was important pre-COVID and has been shown to be even more important now.” Overall, Potack says, the pandemic

has driven communities to pursue greater awareness of infection risks and controls. In the future, laundries should expect greater scrutiny regarding cleaning and decontamination. “The good that can come from this pandemic is a renewed emphasis on process and equipping laundries with all the tools and technology to better manage and deliver the cleanest laundry possible,” says Randy Radtke, of Alliance Laundry Systems. Abridged article previously published in McKnight’s Senior Living

Paperless and contactless, time and resource efficient – the textile service solutions of the future

Modern, future-oriented production solutions for textile services that simplify work steps and sustainably conserve resources are the way of the future. SoCom Informationssysteme GmbH has always been pursuing this goal with software, web, and app solutions – even before the start of the coronavirus pandemic. With a paperless order-picking solution called texEasyPick as well as a time-efficient online portal for workwear management, we are now consistently continuing on this path. The texEasyPick app combines the concepts of paperless and contactless production with time and resource efficiency. The mobile solution enables order picking without packing lists. Thanks to digital communication and data transfer, no physical contacts are necessary between employees, and any checks of packing lists or subsequent transfers of data into the system by other employees are eliminated. This not only saves paper, but also employees’ time. The texPortal workwear is similarly resource-saving because the administration of workwear items to wearers is completely outsourced to the end customer. Not only is the creation and deregistration of wearers efficiently transferred to the end user, but also rebooking, closures or a size exchange of items are carried out directly digitally and transferred to your system. Thanks to the continuous insight in real-time for the customers, employees save time resources in administration and are available for other tasks. For more information, please visit www.socom.de/en

African Cleaning Review November/December 2021

editorial Tork Use data to work smarter, not harder with Tork Vision Cleaning

The COVID-19 pandemic has created a heightened awareness of hygiene in public spaces. In facility management, staying in control of operations is hard; however, adapting to new ways of working can be harder. Facility managers worldwide are facing similar challenges and raising the following questions:

• How can they meet higher quality standards? • How can they create a safe environment and enforce new hygiene protocols? • How can they do more than before with the same or less resources? • How can they reduce waste to minimise environmental impact? • How can they show that cleaning adheres to new compliance measures? The cleaning industry must learn to navigate tighter restrictions, more compliance issues, and added cleaning procedures. We are entering a new normal, which requires a new hygiene standard. We know that every moment is critical. What if you could save 20 percent of your cleaning hours and respond to complaints before they happen? Now you can. This is the world of data-driven cleaning – where facility managers and cleaning teams get ahead with real-time information about essential cleaning needs. This allows your team to do exactly what’s needed, when and where it’s needed, securing the well-being of staff and guests. Tork Vision Cleaning is the world’s leading data-driven cleaning offer. It empowers cleaning

teams with new and smarter ways of working and makes the benefits of data-driven cleaning accessible to all types of facility management and cleaning businesses – irrespective of size and needs.

The Value of Tork Vision Cleaning: • Solve issues before they arise; • Heighten quality by using data to pinpoint needs; • Create a safe and hygienic environment; • Ensure constant access to hygiene products; • Maximise efficiency and gain extra time, so you can focus on what matters most; • Drive sustainability, knowing where and when to refill helps reduce waste; and • Report on performance, analytics and KPIs help track progress and plan ahead. Every moment is critical. With Tork Vision Cleaning you can translate data into more hygienic services to make every moment count towards meeting higher cleaning expectations. For more information, email: kirsty.collard@essity.com

African Cleaning Review November/December 2021

people and events

Tork launches new Odour Control Soap with South African Chefs Association Tork, together with the South African Chefs Association launched their new Odour Control Soap. A number of executive chefs were invited by Tork for a fun-filled day where each chef was given a mystery box of food that leave heavy odours on your hands. The mystery box included foods like garlic, onion, leeks and salmon. The chefs were asked to ‘play with their food’ and be creative to create a unique dish using all the ingredients. It was an exciting, but intense 30-minute cook-off followed by a judging session conducted by chef Adrian (Cullinary Committee Chair) who heads up competitions. Finally, various prizes were awarded for Best Meal, Best Presentation, Cleanest Station and even a booby prize. The chefs enjoyed the day and had such positive feedback about using Tork’s new Odour Control Soap, commenting: it “really works”, “it removes the odour”, and “there is nothing else like it in the market”. Each chef went home with a product sample to test in their own kitchen. Do you want to try out Tork’s new Odour Control Soap? Then email tork.rsa@essity.com or visit www.tork.co.za

Pictured from left are Absalom Kotsokoane from Happy Spoon Entrepreneur (Chef Absa), Kirsty Collard – Tork South Africa and Adrian Vigus-Brown, Executive Chef at African Pride Irene Country Lodge and Culinary Committee Chair, SACA.

African Cleaning Review November/December 2021

CLEANLINESS FOR HEALTH

TWO EVENTS – ONE VENUE Hygiene has never been more important than now!

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An ever-increasing demand to meet international standards of cleanliness and hygiene in the workplace during a global pandemic, linked to the constant need to upgrade and improve cleaning systems across multiple industry sectors will draw targeted visitors and delegates looking to improve hygiene regimes to facilitate a healthy environment for employees and customers.

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12-13 October 2022

Gallagher Convention Centre

BOOK NOW

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www.cleantexsummit.co.za

A South African Pest Control Association | Cleantex Africa Collaboration

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Silver

Gold

Organisers: e-squared For more information email: Cleantex: nande@cleantex.co.za SAPCA: hilda@sapca.org.za www.cleantex.co.za African Cleaning Review November/December 2021

Sponsors:

people and events Introducing a cleaning association for African states The decision has finally been made to set the wheels in motion for the formation of an African Cleaning Federation (ACF) and all associations from the respective countries in Africa are invited to join as members. The Cleaning Association of South Africa (CASA) has been mandated to formulate the AFC, according to CEO Clive Damonze. The international launch is planned to take place at the Interclean Show in Amsterdam during May 2022. An event to celebrate this auspicious occasion will form part of the official South African tour to Amsterdam next year. The proposed theme for the ACF launch will be ‘Connecting Synergies’, meaning the interaction and cooperation of two or more organisations to produce the combined effect is greater than the sum of their separate effects. Further information regarding ongoing developments will be disseminated to all committed associations. All interested African cleaning associations can contact Clive Damonze on +27 21 930 0011 or +27 82 562 8362 or via email: cdamonze@casa-za.com

Do you have company news, new appointments or celebrations to share in the People and Events section of African Cleaning Review? Then get in touch with us at: africancleaningreview@cleantex.co.za

new products

One-pass performance for clean and dry floors The Numatic 244NX compact scrubberdryer provides fast, effective, and clean results. It is said to deliver a 70 percent saving in cleaning costs and 80 percent reduction in water usage. The 244NX produces fantastic results, especially in those hard-to-reach areas. Often, the only solution to cleaning in small and congested areas has been the use of the traditional, old-fashioned mop and bucket, which typically leaves floors wet, slippery and with inconsistent results. The 244NX is lightweight, simple to use ensuring clean and dry floors.

The 244NX features: • One-pass performance. • 80 minutes run-time with fast-charge technology. • NX300 high-power lithium battery packs, which are compatible across the cordless cleaning range.

• Colour-coded touch points. • Fully adjustable handle for comfort, manoeuvrability and versatility. • Easily removable tanks ensure simple, fast emptying and filling. • Adjustable water flow. • Foot-operated floor tool eliminates frequent bending. • Counter-rotating brushes deliver controlled and easy handling. • Centrifugal water delivery for even and consistent distribution. This scrubber-dryer also features sustainable water distribution with the centrifugal delivery of water using a direct feed through the brushes to decrease the overall water usage. Agile, manoeuvrable and lightweight, it is easy to navigate around obstacles in busy, congested areas, gliding over the floors for steady, controlled and effortless cleaning.

The 244NX is supported by the Nu-Assist app that provides troubleshooting and maintenance videos, which assists with training or the general use and maintenance. For more information, visit: www.numatic.co.za

African Cleaning Review November/December 2021

people and events NCCA branch meeting During November the National Contract Cleaners Association (NCCA) Gauteng branch held its first in-person meeting since the start of the pandemic lockdown at the Midrand premises of Numatic International, where the wearing of facemasks and adhering to social distancing conditions underscored the new normal. The meeting, chaired by NCCA President Patrick Makhubela, offered members an update on issues such as the labour outlook, membership status and the importance of compliance audits in retaining membership status. Makhubela further announced the interim appointment of Sandy Barrie (Gauteng branch secretary) to handle NCCA national secretarial matters and to administer the 6th NCCA branch, the Border-Kei region of the Eastern Cape. Gauteng branch membership currently stands at 558 with 210 being new members who joined during 2021.

Patrick Makhubela with Sandy Barrie

Convert salt water into antiviral disinfectant and spray A unique handheld sprayer has been launched that turns mildly salty tap water into a powerful disinfectant, which is said to kill 99.9 percent of germs, bacteria and viruses, including COVID-19. Vapourtec’s easy-HC10 uses an electrochemical reaction to instantly convert tap water containing just 0.25 percent salt into hypochlorous acid, a powerful disinfectant that the human body itself produces to fight infection. It’s thought that the British-designed and -manufactured device could be adopted by cleaning companies and operators eager to reduce the need to buy and store traditional disinfectants. The easy-HC10 has been designed by Vapourtec, a leading manufacturer of flow chemistry equipment used throughout research and the chemicals industry. “Hypochlorous acid is a powerful disinfectant which our bodies use to kill germs. The easy-HC10 instantly produces it from nothing more than tap water and salt, eradicating the need for costly disinfectant,” says Duncan Guthrie, Vapourtec’s founder and MD. Hypochlorous acid is a disinfectant that occurs naturally in the blood stream of all mammals. Highly effective at

killing bacteria, fungi and viruses, and neutralising odours, it is also one of the only disinfectant agents that is non-toxic to humans. It is used commercially as a powerful disinfectant but has a relatively short shelf life when stored. The new easy-HC10 is a handheld sprayer powered by a rechargeable lithium battery, which features a 2-litre reservoir that is filled with tap water and just 5 grams of salt. Pulling the trigger produces an instant spray of hypochlorous acid solution, the concentration of which can be controlled depending on the intensity of disinfection needed, making it suitable for a wide range of applications. The battery has a 90-minute run-time and every 2 litres of water produces around 25 minutes of continuous spraying, making the device ideal for disinfecting larger areas like offices, schools, health settings and public transport. However, it’s the cost saving and convenience that the creators believe will appeal most to potential users. “The easy-HC10 means there is no need to buy, store and carry around traditional disinfectant or bleach. It can cost up to 96 percent less to use than

new products

NHS-grade disinfectants,” adds Guthrie. The device weighs just 3 kilograms when empty and features a shoulder strap for carrying and operation. It dispenses the fine disinfectant spray at a rate of around 5 litres per hour for commercial and professional use. “The device has some sound environmental benefits too as the disinfectant leaves no harmful residue and it eradicates the need for single-use plastic disinfectant bottles,” adds Guthrie. The unique micro-Ion flow reactor within the device is protected by a patent and the easy-HC10 is now available to buy through Vapourtec and online. For more information, visit: https://easy-hclo.com

African Cleaning Review November/December 2021

new products New vacuum sweeper from TASKI The new TASKI AERO 3500µicro is said to perfectly combine vacuuming and sweeping with the highest productivity rates, on hard floors and carpets, to set new efficiency and quality standards for the commercial cleaning market. With a design based on the ultimate TASKI ride-on platform, this new machine is easy to operate and delivers proven performance. High-quality air filtration is combined with the ‘TASKI Whisper Patent’ to provide air that’s clean of particulate and clear of noise emissions. The machine can also be fitted with an HEPA H13 filter for facilities and industries that need to take extra care of the quality of their air. When compared with manual cleaning, the TASKI AERO 3500µicro can deliver 3–4 times more productivity, resulting in a higher standard of clean in a fraction of the time.

The TASKI AERO 3500µicro offers facilities a machine with a wide-working width of 60 cm that doesn’t sacrifice time, achieving a working speed of 5.5 km/h. This allows for unmatched productivity in large spaces with up to 3,575 m2 cleaned every hour and the Li-Ion batteries deliver up to 12,100 m2 on a single charge. In smaller environments, the TASKI AERO 3500µicro’s compact size and agility come to the fore. With a turning circle equivalent to turning on the spot, it’s not a problem to navigate narrow accessways and doors. It’s in these smaller environments where the onboard tools also come into operation, enabling specific cleaning tasks to be undertaken. The onboard hand tool has a set of nozzles that can handle cleaning tasks over, around and under, facility furniture.

With additional onboard capacity for a tool and mop holder, the customisation potential of the TASKI AERO 3500µicro makes it a superior choice for a variety of facility needs. Detailed product imagery, videos and technical specifications of the TASKI AERO 3500µicro can be found at www.taski.com product page or on the TASKI app, available in Google and Apple App Stores.

New Nilfisk Core pressure washers make cleaning easy

Cleaning outside the home can be time consuming and require a lot of extra effort, but choosing the correct cleaning tools can speed up the job. Whether it’s a car, bike or patio that needs to regain its shine, using a highpressure washer is the smart and easy choice for all types of outdoor domestic cleaning tasks. With the newly launched and revolutionary Nilfisk Core series of highpressure washers, this choice has been made easy. Winner of two design awards in 2021 the identity of the Nilfisk Core series was born in Denmark with Scandinavian heritage visible in the simplistic design.

African Cleaning Review November/December 2021

The Nilfisk Core pressure washer won Excellent Product Design in Gardening and Outdoor Living in the German Design Awards 2021 as well as a Red Dot Design Award. Influenced by consumer needs, the pressure washers are easy to use with as few touchpoints as possible as well as icons on nozzles, and encompasses Nilfisk’s commitment to creating high-quality tools that are built to last. One of the features that ensures ease of use is the internal hose reel, which offers a storage solution and easy access. The ultra-flex hose is designed to avoid hose damage resulting in high-performance power and extended lifetime. Adjusting cleaning power is made easy with an in-hand power control that allows the user to adjust the power levels of the machine by moving only one finger. “Pressure washing is useful in getting rid of some of those hard-to-deal-with soils like grease, tar, gum, wax or even rust. Cleaning with a pressure washer is efficient and saves water, which is always a prevalent topic in a water-scarce country like South Africa,” says Emma Corder, MD of industrial cleaning products manufacturer Industroclean. Industroclean is running an online pre-order special on the Nilfisk Core 140-6 power control including free delivery on arrival of stock. For more information, visit: www.industroclean.co.za

N a p Com OT res ple L en te IST ce the E in fo D Bu rm Y ye to ET r’s se ? Gu cu ide re 20 22

10 MAIN ENTRIES ONLY r Absorbents – Oil/Chemicals r Access Equipment/Ladders r Air Cleaning Equipment/Air Duct Cleaning r Air Filters/Air Purifiers r Air Fresheners r Anti-Stain Treatments r Baby Changing Stations r Bactericides r Barrier Creams & Cleaners r Biological & Enzyme Products r Bird Repellent r Bleaches r Blind Cleaning Equipment r Buckets/Wringers r Carpet Cleaners r Carpet Cleaning Systems r Carpet Detergents r Car Valet Products/Services r Car/Truck Wash Systems/Services r Catering Equipment Cleaning r Catering Hygiene Products r Ceiling & Wall Cleaning Equipment r Chemical Dilution & Dispensing Systems r Chemical Raw Materials r Chewing Gum Removal r Cleaning Chemicals/Agents & Consumables r Cleaning Equipment/Cleaning Equipment Hire r Cloths & Dusters r Compactors/Compactor Bags & Tubing r Computer & Cleanroom Cleaning r Curtain Cleaning r Customised Cleaning Solutions r Descalers & Degreasers r Detergents r Dishwashers r Dishwasher Dispensing Equipment r Disinfectants & Sanitisers r Disinfection/Decontamination/Fogging/ Sanitisation Services r Dispensers/Dispensing Products r Dosing Equipment r Drain & Grease-Trap Maintenance r Drain Cleaning Chemicals r Drain Cleaning Equipment r Dryers – Tumble/Clothes r Duct Cleaning r Dust Control &/or Logo Mats r Dust/Litter Bins r Dustpans & Dusters r Escalator Cleaners r Fabric Softeners r Facial Tissue r Facilities Management r Floor Pads r Floor Polishers r Floor Scarifiers r Fragrance Units r Glass Cleaning Chemicals r Glass & Aluminium Restoration r Glass Washers r Gloves – Disposable/ Plastic/Rubber/Latex r Graffiti Removal Products r Green Cleaning/Products r Guest Amenities/Hospitality r HACCP Cleaning Specialists r Hand Cleansers & Protectors r Hand Dryers (Air) r Hard Floor Treatments r Hazard Material – Disposal/Control/ Emergency Spill Response/Clean-up r High-Pressure Cleaners r Housekeeping – Carts r Hygiene &/or Cleaning Consultants r Hygiene Audits r Hygiene Brushware & Consumables r Hygiene Services r Industrial Chemicals r Industrial Cleaning Systems/Solutions r Industrial Laundry Equipment/Dispensers r Insect Killing & Pest Control Equipment/Repellent r Irons – Steam/Automatic r Laundry Bags/Bins

r Laundry Design & Layout Consultants r Laundry & Dry Clean Consumables r Laundry &/or Dry Cleaning Services r Laundry Suppliers r Liners – Dustbins r Lubricants r Maintenance Management Services r Matting r Microbiological Testing r Microfibre Products r Mopping & Flat Mopping Systems r Mops – Dish/Floor r Nappy & Incontinence Waste Disposal r Non-Electric Proportional Liquid Dispensers r Odour Control Services/Management r On-Premise Laundry Systems r Paper, Serviettes & Wipes (Disposable) r Paper Towel Dispensers r Parts & Accessories – Floorcare & Laundry Equipment r Pest Control Services r Pesticides r Polishes r Presses – Trousers/Coats r Protective Clothing/Workwear r Refuse Disposal Equipment, Vehicles & Systems r Road Sweepers/Vacuum Trucks r Rust Removers r Sanitary Bins r Sanitary Bin Services r Sanitary Disposal r Scourers – Floor r Scrubber Driers/Sweepers r Single Disc Floor Maintenance Machines r Soaps & Soap Dispensers r Solvents & Strippers r Specialised Cleaning Services r Speciality Own-Label Products r Sponge Wipes r Spray Extraction Cleaners r Squeegees, Brooms & Brushes r Steamers – Clothing r Steam Cleaners r Sterilisers r Surface Cleaning Pads & Cloths r Sweepers (Manual/Ride-On) r Telephone Cleaning r Terrazzo Floor Cleaning r Textile Testing r Time, Attendance and People Management Solutions & Software r Toilet Cleaners r Toiletries r Toilet Seat Sanitisers r Toilet Tissue r Towels/Disposable Towels r Training & Education – Development/ Recruitment/HACCP r Training Materials, Books, Software, Reports, Videos r Trolley Systems r Upholstery Cleaning r Urinal Dosing Systems r Urinal Gel Block/Pads r Vacuum Cleaners – Wet/Dry r Ventilators & Ventilation Systems, Kitchen Extraction Systems – Cleaning r Washing Machines r Washroom Accessories & Consumables o Water Saving Systems r Waste Disposal Systems r Waste Environmental Management r Watercoolers r Waterless Urinals/Toilets r Water Treatment Systems r Window Cleaning r Window Cleaning Equipment r Woven & Non-Woven Wipes r Other (Please specify): _______________________________ _______________________________ _______________________________

Buyer’s Guide

2022

Harness the power of this comprehensive reference manual containing products and services available within the cleaning and related industries. Ensure that your company is listed in the next Buyer’s Guide – the only reference tool for companies and individuals requiring information about hygiene, cleaning, maintenance, pest control, laundry, dry cleaning and facility management services.

EMAIL: africancleaningreview@cleantex.co.za in order to secure your copy entry in the African Cleaning Review 2022 Buyer’s Guide edition. Once-off charge: R500 for 365 days DEADLINE: NO ENTRIES CAN BE ACCEPTED AFTER 10 DECEMBER 2021 Please complete the form in BLOCK LETTERS Company name: _____________________________________________ Head office address: _________________________________________ Postal address: _____________________________________________ Email: ____________________________________________________ Website: _________________________________________________ Tel: _____________________________________________________ Cell: _____________________________________________________ Social media: Tick:

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Other: ____________________________________________________ Major activity of company: _____________________________________ Brand/s represented: _________________________________________ Association member: _________________________________________ Tick:

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Ts & Cs apply Person completing form: ______________________________________ Email: ____________________________________________________ Cell: _____________________________________________________ Date: ____________________________________________________ NB: Product Entries Tick in the appropriate block/s for services, products and equipment manufactured or distributed by your company. Please tick no more than 10 main products/services as additional entries can not be guaranteed.

Join the official African delegation visiting the bustling city of Amsterdam and the world’s leading platform for cleaning and hygiene professionals – Interclean 2022. The capital city of The Netherlands is a hub for happy cyclists, beer drinkers, tourists, and art lovers. The Amsterdam go-to bohemian vicinity brims with coffee shops, bars and restaurants and the renowned Albert Cuyp Market.

Refresh your mind, gain knowledge and network During May 2022 the world of professional cleaning will gather in Amsterdam for the city’s first face-to-face event of its kind since 2018. This is a remarkable opportunity to view the latest cleaning technology and updates on global trends and developments while connecting with cleaning professionals from all over the world. The exhibition floor stretches over several halls and is divided into industry segments including high pressure cleaning, laundry, management, mobility, steam cleaning, washrooms, waste solutions, window cleaning and healthcare cleaning solutions. Other segments including machines, equipment and detergents are fragmented and can be found in every hall.

Tour departs from South Africa on Saturday, 7 May 2022

Full tour package rates:

Amsterdam 2022 tour package includes:

Single package: ZAR42 750 Twin package: ZAR34 960 per person sharing

• • • • • • • • • • •

Flights to and from Amsterdam – departing from OR Tambo International Six-night four-star hotel accommodation at the DoubleTree by Hilton, Central Station including breakfast Hotel/airport transfers Welcome reception at the 11th floor Sky Lounge with stunning views over Amsterdam Day trip to the Dutch countryside in luxury coach (includes lunch) First show-day transfer to RAI exhibition centre in luxury coach Two-hour evening boat cruise on Amsterdam’s canals including drinks and snacks Access to NCCA cocktail party on day two Three-day city tram pass to visit the exhibition on following days Three-course farewell Amsterdam dinner at a typical Dutch restaurant Two days at leisure to explore the city of Amsterdam

Land only package: Customised rates available based on individual requirements Tour package rates are subject to exchange rate fluctuations. Standard terms and conditions apply.

To book your Amsterdam travel package or for more information, contact SWB Sports & Events Steve Braham +27 11 646 9322 or mobile +27 83 265 1268 Email: steve@swbagencies.co.za

African Cleaning Review November/December 2021

African Cleaning Review NovDec '21

Articles inside

Trends transforming the waste management industry in 2022

Keeping hotels clean and hygienic during a pandemic

Court order against trademark abuser

New association aims to be the official custodian of the cleaning industry