JUNE 2015
Hemispheres JUNE 2015
T H R E E P E R F E C T D AY S M E M P H I S • T H E H E M I Q & A W I T H JA M E S TAY L O R
THREE PERFECT DAYS
MEMPHIS WHERE MUSIC HAPPENS
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THE HEMI Q&A YOU’VE STILL GOT A FRIEND IN JAMES TAYLOR SOUND INVESTMENT GIVING THE GIFT OF HEARING IN THE DOMINICAN REPUBLIC MAJOR LEAGUE BASEBALL SPEEDS UP THE GAME
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contents
YOUR COMPLIMENTARY ISSUE
DISPATCHES 19 A hallway in Brooklyn becomes a Tonya Harding/ Nancy Kerrigan museum; a Swedish artist brings Twitter to life; finding the secret to longevity in Okinawa; a Manchester United hotel in England; how to ride a bull Down Under
31 STAY
Sofitel So Singapore 32 LOCAL LOOK
Rio de Janeiro style 34 TRAVELOGUE
Science proves that getting out into nature is good for you
Blythe Danner on being a sexy septuagenarian; three new albums, including one from Of Monsters and Men; Kanye West and other celebs who embody our emotions; Jamie Clayton of “Sense8”; Jim Parsons plays God
HEMI CULTURE
37 THE FAN
25 TASTEMAKERS
Major League Baseball tries to pick up the pace
BRIGHT IDEAS 49 HOW IT’S DONE Using ocean waves to power the electrical grid
41 THE MONTH AHEAD
50 INDUSTRY
Celebrating Noah Purifoy, the ultimate junkman artist;
The highs and lows of the multimedia job application
A delicious solution to invasive species; harissa stakes its claim to the hot sauce throne; miso puts a new twist in your cocktail
JUNE 2015
FEATURES 54 THREE PERFECT DAYS: MEMPHIS
Music, history and barbecue in America’s most underrated city 64 THE SOUND OF HOPE
An underprivileged family in the Dominican Republic gets the gift of hearing 70 THE HEMI Q&A: JAMES TAYLOR
The Rock and Roll Hall of Famer chats about his long career and his new album
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• 14 Voices A message to flyers • 16 Connections What’s new at United STEPHANIE SINCLAIR
12 CEO Letter A word from Jeff Smisek
ENTERTAINMENT AND INFORMATION 85 TRAVEL INFO Fleet, Terminal Diagrams, Customs & Immigration, Safety, Star Alliance, Route Maps and MileagePlus 103 CROSSWORD AND SUDOKU 107 ENTERTAINMENT Movies, Television, Personal Device Entertainment, Inflight Wi-Fi and Audio Programming 118 FOOD AND BEVERAGES Chef ’s Corner, Choice Menu
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JUNE 2015 • HEMISPHERESMAGAZINE.COM
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&KDQJLQJ 7RPRUURZ 7RJHWKHU At Astellas, we believe we can make a real impact on the future. That’s why we are fully committed to developing medicines that make a difference where they’re needed most, in areas like oncology, urology, cardiology and transplant. It’s also why we focus on bringing together a diverse group of people with a common goal: to help transform lives. Whether it’s in the office, the laboratory or the community, we’re working together to change tomorrow.
@AstellasUS
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contributors
EDITOR IN CHIEF JORDAN HELLER EXECUTIVE EDITOR CHRIS WRIGHT MANAGING EDITOR JUSTIN GOLDMAN SENIOR EDITOR NICHOLAS DERENZO ASSOCIATE EDITOR ERIN BRADY ART DIRECTOR TRACY TOSCANO PHOTO DIRECTOR JESSIE ADLER
JOE KEOHANE is a writer and editor based in New York. His work has appeared in Esquire, New York, The New Republic and other publications. While preparing to interview James Taylor for this month’s Hemi Q&A, on page 70, Keohane learned that many, many people have been named after the music legend, and he would like those people to know that Taylor is indeed a wise and gracious man.
STEPHANIE SINCLAIR is a photographer who is known for gaining access to the most sensitive gender and human rights issues around the world. Her work has been published in National Geographic and The New York Times Magazine, among other publications, and on page 64, she documents two hearing-impaired girls in the Dominican Republic getting their first hearing aids.
GET CONNECTED
DAVE ANDERSON is an award-winning photographer and filmmaker who has traveled to more than 40 countries and virtually every American state. His work has been profiled by media outlets such as “Good Morning America” and The New York Times. On page 54, he shoots “Three Perfect Days: Memphis.” He likes a good burger, and his favorite in Memphis is at Earnestine & Hazel’s.
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Hemispheres
THREE PERFECT DAYS
MEMPHIS +
THE HEMI Q&A YOU’VE STILL GOT A FRIEND IN JAMES TAYLOR SOUND INVESTMENT GIVING THE GIFT OF HEARING IN THE DOMINICAN REPUBLIC
WRITE TO US 68 Jay Street, Suite 315, Brooklyn, NY 11201
editorial@hemispheresmagazine.com ABOUT THE COVER
The neon lights in the window of the Rum Boogie Café, on Beale Street in downtown Memphis. Photography by Richard Cummins/Getty Images.
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WEBMASTER SALAH LABABIDI
ADVERTISING MANAGING DIRECTOR GERRY RICKETTS U.S. GROUP PUBLISHING DIRECTORS ANDREA CHASE-WARD, JACK GRANT INTERNATIONAL ADVERTISING DIRECTOR STEPHEN ANDREWS VP, STRATEGY AND BUSINESS DEVELOPMENT ANDREA ALEXANDER COMMERCIAL DIRECTOR DAVID BLOOMFIELD VP, SPECIAL PROJECTS CARSTEN MORGAN DIRECTOR, SPECIAL PROJECTS GREG CACCAVALE STRATEGIC ACCOUNTS DIRECTOR (FASHION) ANNA SZPUNAR STRATEGIC ACCOUNTS DIRECTOR (JEWELRY AND WATCHES) BANU YILMAZ U.S. TERRITORY MANAGERS SHANNON BALLARD, DANNY LITTON, GLENN MCDANIEL, JACK MILLER, RYAN SADORF, JACQUELINE SWAFFORD, REBECCA WILSON HAWAII NELLA MEDIA GROUP EUROPE NATALIE KENNEALLY ASIA LACEY EWIN PRODUCTION MANAGER JOE MASSEY TEL: +1 678-553-8091 PRODUCTION CONTROLLER STACY WILLIS REGIONAL CREDIT MANAGER CHRISTIAN STORER
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MAJOR LEAGUE BASEBALL SPEEDS UP THE GAME
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INK, 68 JAY ST., STE. 315, BROOKLYN, NY 11201 TEL: +1 347-294-1220 FAX: +1 917-591-6247 EDITORIAL@HEMISPHERESMAGAZINE.COM HEMISPHERESMAGAZINE.COM
JUNE 2015
WHERE MUSIC HAPPENS
SUBSCRIBE TO HEMISPHERES For a free
CONTRIBUTING WRITERS ERIC BENSON, BOYD FARROW, STEVE FRIESS, ALYSSA GIACOBBE, JOLYON HELTERMAN, ANDY ISAACSON, ADAM K. RAYMOND, CRISTINA ROUVALIS CONTRIBUTING ARTISTS BARRY BRUNER, MICHAEL BYERS, JOSH COCHRAN, PETER FIELD, LUCI GUTIÉRREZ, SEAN MCCABE, JAMESON SIMPSON, GUY STAUBER, PETER STRAIN DESIGN DIRECTOR CHRISTOS HANNIDES
INK CHIEF EXECUTIVES MICHAEL KEATING, SIMON LESLIE CFO JIM CAMPBELL HEMISPHERES is produced monthly by Ink. All material is strictly copyright and all rights are reserved. No part of this publication may be reproduced in whole or part without the prior written permission of the copyright holder. All prices and data are correct at the time of publication. Opinions expressed in Hemispheres are not necessarily those of the Publisher or United Airlines, and United Airlines does not accept any responsibility for advertising content. Neither United, its subsidiaries nor affiliates guarantees the accuracy, completeness or timeliness of, or otherwise endorses these facts, views, opinions or recommendations, gives investment advice, or advocates the purchase or sale of any security or investment. You should always seek the assistance of a professional for tax and investment advice. Any images are supplied at the owner’s risk. Any mention of United Airlines or the use of United Airlines logo by any advertiser in this publication does not imply endorsement of that company or its products or services by United Airlines.
JUNE 2015 • HEMISPHERESMAGAZINE.COM
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Our Wave Pendant Collection comes in several styles and sizes and is available in 14K Yellow, White or Rose Gold
OAHU: Ala Moana Center • Outrigger Waikiki on Kalakaua Avenue • Waikiki Beach Walk • Hilton Hawaiian Village • Polynesian Cultural Center MAUI: The Shops at Wailea • Whalers Village • Front Street • Lahaina Cannery • Queen Ka‘ahumanu Center • Hyatt Regency Maui • Grand Wailea Resort KAUAI: Poipu Shopping Village • Grand Hyatt Kauai BIG ISLAND OF HAWAII: Kona Marketplace • Kings’ Shops • Hilton Waikoloa Village NORWEGIAN CRUISE LINE: Pride of America BOSTON: Natick Mall • Northshore Mall CHICAGO: Oakbrook Center • Woodfield Mall DALLAS: NorthPark Center DENVER: Cherry Creek Shopping Center LAS VEGAS: Grand Canal Shoppes at The Venetian LOS ANGELES: Glendale Galleria NEW YORK: Roosevelt Field PHILADELPHIA: The Plaza at King of Prussia PLEASANTON: Stoneridge Mall PORTLAND: Washington Square SAN DIEGO: Fashion Valley • Horton Plaza SAN FRANCISCO: PIER 39 SAN JOSE: Valley Fair SEATTLE: Bellevue Square WASHINGTON, D.C.: Tysons Corner Center
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#hemigram
Getting Social With Hemispheres Hey, reader—want to see your face in Hemispheres? So do we. Interacting with you is the best part of producing Hemi. So, please post a pic of yourself with the magazine—or a pic of yourself doing something relevant to a Hemi article—to social media (Twitter, Instagram or Facebook) with the hashtag #hemigram. We’ll pick our favorites and publish them here each month. —THE EDITORS
@shepain1 United Airlines is my 1st choice to fly around the world. New Hemispheres mag every month #hemigram #staralliance #united.
@paulcubbybryant Gathering a little knowledge and entertainment on my @United flight from IAH to EWR #hemigram
@BrianNovy1 “Paradise” is Nicaraguan dental students committed to making kids healthier. #NicaSmiles #hemigram
@PunchO_MS iLuv deep conversations and discovering ‘curious minds’ up in the air with Brian Grazer! #VidaDePelicula #hemigram
@audreydlong I did a little light stretching on my flight to Austin to become an Integrative Yoga Therapist. #hemigram #yogatherapy #feeltheyogahigh
@rachel_d_1977 Travel buddies. #arewethereyet #vacation #mexico #mom #hemigram
@EstudioBradlio Great time in Cabo! Reading about hipsters & austin - this edition = us #hemigram #bddubz #tacos&tequila
@melvinjhernandez From Las Vegas to Newark catching up with some good travel articles in @hemispheresmag. Could my next #ThreePerfectDays be in #Madrid or in one of the world next great cities? Well, that is something that i must think before I get back in the @united FriendlySkies :-) #Hemigram #hemispheremag #LAS #EWR
@miamimichelle Good Sunday Morning! Here’s #NYC #Hemigram style. Heading back to #Miami but.... Looking at this beautiful view has reminded me of the amazing times I’ve had here
@Devoted2Rizz Just got on my flight, reading @hemispheresmag page 26, decided to throw a lil shade to show my summer look #hemigram
@tfchad2018 #HNL -> #NRT! Reading #United Hemispheres and thinking about my time in #Madrid eating baby octopus and watching flamenco dancers! #hemigram #WayTo1K
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ceo letter
The United team of chefs, with Trotter alumni and culinary supporters
Upgrading Your Dining Experience Welcome aboard, and thanks for choosing United
O
ne of the good things about a healthy U.S. airline industry, and a healthy United, is that we can now invest in products that make your travel with us better, including new aircraft, new inflight entertainment options and modern, comfortable clubs and airport facilities. Among our many recent investments, we are greatly improving our food and beverage offerings both onboard and in United Clubs throughout our network. This month, we debuted significantly upgraded food and beverage service for our customers in United Economy on many long-haul international flights. We now offer our Economy customers on those flights flavorful, complimentary meals of higher quality, and with more substantial portions, while adding free beer and wine and multicourse meal service. Each Economy customer on those flights also receives a free bottle of water, along with the opportunity to purchase half-bottle premium wines and premium snacks from our Choice Menu Snack Shop throughout the flight. We also recently started boarding Goose Island Beer Company’s award-winning Goose IPA on flights worldwide. These food and beverage improvements are in addition to the significant upgrades we’ve made this year to our premium-cabin meals and snacks on
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flights within North America, and on our United Express regional-jet service for flights longer than 800 miles. On the ground, we launched an allnew free food menu for United Clubs worldwide, with customers currently enjoying new fresh and healthy options at our clubs in Chicago, Houston, New York/Newark, Denver, San Francisco and Washington, D.C. We will expand this significant improvement to the free food at our United Clubs to all other locations worldwide later this year, including at our Los Angeles clubs by the end of this month. We have also partnered with The Trotter Project to design flavorful new menu options, which we will introduce later this year and throughout the years to come. The Trotter Project is a nonprofit organization composed of alumni chefs of Charlie Trotter’s legendary Chicago restaurant and their culinary peers, who are dedicated to continuing Chef Trotter’s legacy through mentoring and internship programs for youth interested in the culinary arts. Through this partnership, we will work with chefs from the Trotter Project to design new menu offerings for United BusinessFirst customers on Premium Service (p.s.) flights and also for United Economy customers to purchase on most Western Hemisphere
long-haul flights, and between Honolulu and Guam. We know you value a variety of chef-inspired meals made fresh daily using high-quality ingredients, and all of these upgrades will provide more opportunities for you to enjoy the types of food and beverages you prefer throughout your travel on United. Our partnership with The Trotter Project is an excellent addition to the many investments we are making in our products and services throughout every stage of your journey. By pairing our United team of chefs with the award-winning chefs of The Trotter Project, we will continue to offer innovative dining options. We have many more exciting things we will be offering you, and all of us at United are working hard to provide you with a flyer-friendly experience. Thanks again for choosing United. We appreciate your business and hope to see you on board again soon.
JEFF SMISEK Chairman of the Board, President and Chief Executive Officer, United Airlines
JUNE 2015 • HEMISPHERESMAGAZINE.COM
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Š 2015 United Airlines, Inc. All rights reserved. Not available on all ights.
SM
Free entertainment streamed directly to your device.
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voices
In Tune, In Focus Maintenance manager Rudy Capistrano is also known for his artistic pursuits BY PETE RAPALUS
udy Capistrano is a man who understands order. As our aircraft R maintenance manager in Guam, he oversees an operation with 69 technicians, 18 maintenance supervisors and 15 or more departures a day. In this standards-driven industry, it’s essential that he go by the book and inspire his co-workers to understand and insist upon conformity and compliance. However, Capistrano is also a man who understands chaos. As a musician and a photographer, he has learned that once he has mastered the rules, all bets are off; those rules can be bent, even broken, in the pursuit of art. “Aircraft maintenance is all about absolute values,” Capistrano says. “With music, there are rules, especially in the beginning, but when you know the rules, then you can go out and break them and be creative.” Guam is a small community, and Capistrano is well known here as the lead guitarist for the popular bar and party band Passenger 3. (The other two members are not airline people; the 14
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name was chosen essentially at random.) Passenger 3 is the weekly house band at one of Guam’s top nightclubs, and they play numerous other gigs—usually rock and pop standards but occasionally jazz and other genres. Capistrano has been studying guitar since long before he became a mechanic, and he cites Stevie Ray Vaughn and Waltham, Massachusetts, jazz guitarist and teacher Gerry Beaudoin as major influences. “Everybody has heard of Stevie Ray,” Capistrano says. “I think they should seek out more information about Gerry. He was my teacher, and I was young. I just wanted to play rock ’n’ roll guitar. I don’t think I really appreciated his music then, but now, when I listen to the recordings, I am amazed at what a master I had for a teacher.” Capistrano was born in the Philippines and later moved to Massachusetts, and as an adult he decided to move back to Manila and take up contract aircraft maintenance. He ended up with a firm that serviced Continental Air Micronesia cargo planes, and that led to a job
offer from CMI in 1997. He moved to Guam and has worked for us there ever since, rising through the ranks to become manager and quickly falling in love with the island and its people. “To me, Guam is a kind of a hybrid of Asian and Western cultures, and I was welcomed by the people here in a way that never really happened in the U.S. or when I went back to Manila,” says Capistrano, who also works as a freelance photographer for the Pacific Daily News and other clients. “The truth is, I never felt 100 percent accepted on the mainland, and I was worried at first when I moved here that I would be another ‘outsider.’ But they welcomed me—what a world of difference in warmth and hospitality from anywhere else I’ve lived.” And the United work, while bound by rules and regulations, is far from mundane or boring, he says. In addition to a steady stream of flights to and from Asian cities and Hawaii, there are frequent charters, medical evacuation flights and the unique “Island Hopper” that connects Guam with Honolulu via four or five (depending on the day of the week) small islands and atolls in the Marshall Islands and Micronesia. “He makes his job look so easy,” says Guam Airport Operations General Manager Meg Parangalan. “He takes the time to explain the work being done in very simple, easy-to-comprehend ways. We all feel like Rudy is the brother you can call anytime if you need your airplane fixed—just like if you’re broken down in the middle of the road and you need someone to come help fix your car.” Capistrano also was able to take part in the 2013 and 2015 charters that took Iwo Jima veterans and their travel companions to that historic island for anniversary “Reunion of Honor” ceremonies on the single day each year the Japanese allow such visits. “So many people gave their lives for that island,” Capistrano says. “Just being around these veterans and talking to them, you realize what they went through trying to survive on that island, and I realize all my problems are quite small compared to what they were going through when they were on this same island 70 years ago.” JUNE 2015 • HEMISPHERESMAGAZINE.COM
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Delivering business-critical apps over the Internet saves us millions without sacrificing performance. Riverbed makes it possible. Edward Wagoner, CIO, Americas
JLL transitioned from a private network to Internet-based application delivery, relying on Riverbed for superior performance. Now the firm’s 58,000 employees who deliver strategic commercial real estate services worldwide have apps and data at their fingertips. That’s instant value for JLL’s clients. More than 26,000 companies rely on Riverbed for end-to-end application visibility, optimization, and control. Riverbed.com/performance
The Application Performance Company ™
©2015 Riverbed Technology. All rights reserved.
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connections
United for a Cause Airline employees co-author a valuable handbook to help homeless youth he legal team at United stays busy tending to the many intricacies of a large airline, but that doesn’t stop them T from having their own community service program. Volunteer lawyers and staff take on pro bono legal work for causes ranging from domestic violence to tax assistance for the less fortunate. Additionally, the entire legal team participates in a community service day each year. Judging from their team culture, it’s no surprise that a group of 26 United employees from this department co-authored The Homeless Youth Handbook—Illinois, in partnership with Baker & McKenzie and the Law Project of the Chicago Coalition for the Homeless. The handbook’s 17 chapters cover topics including education,
health care, housing and consumer credit issues, presenting them in a youth-friendly format. “Homeless youth face a unique struggle,” says Barbara Thomas, a paralegal at United. “It’s important they understand their legal rights and have available resources to help them succeed. I’m proud to be a part of a team and a company that sees the value in important projects like The Homeless Youth Handbook.” The innovative guide is available online through a speciall y-designed, mobile-fr iend l y website, homelessyouth.org, and it is also being distributed in hard copy throughout Illinois to schools, libraries, public agencies, social advocates and others. —ERIN BENSON
Ask the Pilot with captain mike bowers Is it easier to fly a plane with a yoke or with a joystick?
Q
I suppose it is a matter of preference. I flew fighter aircraft in the Navy with a stick and have flown Boeing aircraft with a yoke and can honestly say that both seem quite natural. The aircraft in our Airbus fleet (A-319, 320 and soon to be 350) all have joysticks, while those in our Boeing fleet (B-737, 747, 757, 767, 777 and 787) have the traditional yoke. If you know how to drive a car with a clutch, I think you will find that you have no trouble driving with a manual or automatic transmission. You adapt to the hand-eye coordination and then everything seems normal after that. It’s the same with different control types in different aircraft.
A
Do you have a question for Captain Bowers? You can write to him at askthepilot@united.com.
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46,000
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Where there’s a need, there’s a LION BeALion.org
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© 2015 United Airlines, Inc. All rights reserved. Miles accrued, awards, and benefits issued are subject to change and are subject to the rules of the United MileagePlus program. United is not responsible for any products or services of other participating companies and partners. For complete details about the MileagePlus Program, go to www.united.com. SM
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DISPATCHES NE W S A ND N O T E S F R O M A R O U ND T HE WO R L D
new york city
History in a Hallway A visit to the Tonya Harding & Nancy Kerrigan 1994 Museum hen roommates Viviana Olen and Matt Harkins decided to decorate their abnormally long and funcW tionally useless hallway in Williamsburg, Brooklyn, with prints of ice skaters Tonya Harding and Nancy Kerrigan, as a goof they launched a Kickstarter campaign to establish what they called “The Tonya Harding & Nancy Kerrigan 1994 Museum.” They were hoping to raise about $75. It’s been more than 20 years since Harding’s then-husband, in an effort to boost her career, hired a hitman to kneecap Kerrigan, but the scandal has apparently lost none of its lurid appeal. Within a day of launching their campaign, Olen, 28, and Harkins, 27, were fending off hordes of television producers, historians and rubberneckers. They also raised more than $2,000, leaving them with the prospect of having to launch an actual museum in their hallway. In the hours before they open their cramped apartment to the public, Olen is busily arranging an array of photos, event passes, buttons, videos, art pieces and old periodicals. “We went on eBay for all this stuff,” she says, “which is, I’m sure, where all museums get their artifacts.”
Harkins mentions a deck of Topps Nancy Kerrigan trading cards. “They were, like, $4,” he says. “I was like, Why is this not more money?” “And there’s, like, 36 of them,” Olen yells from the other room. “Do we have those out?” “They’re under the bed in Artifacts Storage,” Harkins replies, adding, “It feels more climate-controlled under the bed.” For security reasons (and to keep neighbors oblivious to their enterprise), only two visitors will be allowed in at a time. Admission will be arranged in advance, via email. “We’re going by the rules of online dating,” Olen says. “So as long as we have some chemistry, and I can verify who you are, come on up.” There will also be a suggested donation to help defray the spiraling costs of the project. “We’re not going to make a lot of money on this,” Olen says. “We do it for the love of museum ownership.” “We’re working hard to make sure it is actually a museum experience,” Harkins says. “It’s a very long hallway,” adds Olen. —JOE KEOHANE
HEMISPHERESMAGAZINE.COM • JUNE 2015 • ILLUSTRATIONS BY LUCI GUTIÉRREZ
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dispatches stockholm
Tweet Nothings A Swedish artist creates a talking robot that reveals the banality of social media n the clamorous entrance hall of Ione-foot-tall Stockholm’s Central Station, a shiny bronze robot sits on a plinth and blurts out random sentences to passersby. “I’ll be there in 10, babe,” it announces in Swedish, and then, “Best game ever!” A moment later, apropos of nothing, the robot squirms with laughter: “Hahaha!” This chatty mechanical creature, which has small pointy teeth and duckbill jaws, is the work of 38-yearold Swedish sculptor Tove Kjellmark, who modeled it on the innards of a toy bulldog she bought in Barcelona. The device has been programed to receive and recite Twitter posts, a kind of found poetry aimed at exposing the banality and addictiveness of social media—the “electronic device fog,” as the artist puts it, that blinds us to the world. The inspiration for the piece, titled “Alone Together,” came during
a family outing to a local restaurant. “We were talking and laughing, and we saw another family,” Kjellmark recalls. “To their kids, the parents were like, ‘Here’s a computer, leave us alone.’” Dressed in leopard-print leggings and a black trench coat, Kjellmark sits to one side and takes note of the ways commuters respond to her project. At one point, an elderly man and woman approach the machine, only to scurry away when it shouts, “Where are you now?” Next, a teenage boy strolls by, too cool to care, then swivels around and comes back. “Boo-hoo-hoo,” the robot whimpers, bowing its head. After the teenager has moved on, Kjellmark says that her 14-year-old recently got her heart broken by a boy. “And how did he do it?” she asks. “By SMS!” —JESSICA BENAVIDES CANEPA
okinawa
In the Land of the Immortals Learning the secrets of reaching a ripe old age in the world’s largest repository of centenarians
“I
don’t feel a day over 98,” says a cackling Miki Watanabe, who recently turned 102. “Maybe it’s the sea air, maybe it’s simple living,” she adds, gesturing at her sparse living room, whose centerpiece is a small, mostly unwatched TV set. “We’ve always been old.” By “we,” she means the people of Okinawa, the tropical island belt 340 miles south of the Japanese mainland, which has long been known for producing people who have breezed past the 100-year mark and kept on going. Ancient Chinese seafarers described the chain as “The Land of the Immortals.” More recently, enterprising nutritionists have touted the low-calorie, high-fiber “Okinawa Diet” to would-be centenarians in the West.
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According to Miho Tanaka, a geriatric nurse who looks after Watanabe, the secret to longevity boils down to good old-fashioned moderation. “It’s
clean living, being active and rebuffing excess, especially eating and drinking,” she says. “I’ve got karate masters, fishermen, weavers and glass blowers in my group. In other countries, they would be playing golf and waiting to die.” Just as important as diet and lifestyle, Tanaka adds, is attitude. A case in point is KBG84, a newly formed song-and-dance group whose average age is 84, and whose shrill ballads and slow-bob dance moves have made them a sensation in idol-obsessed Japan. “It’s mind over matter,” Tanaka says. “They may not be everyone’s idea of a J-Pop group, but they’ve still got it.” —CAIN NUNNS
JUNE 2015 • HEMISPHERESMAGAZINE.COM
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PERFORMING YOUR SURGERY, BEFORE ACTUALLY PERFORMING YOUR SURGERY. THAT’S THE DIFFERENCE BETWEEN PRACTICING MEDICINE AND LEADING IT. Every body is unique, so every surgery should be unique too. That’s why Houston Methodist surgeons use leading-edge technology, like augmented visual imaging, to create a 3-D map of the patient’s body and its vital structures to help them plan in advance. This detailed view allows us to remove a tumor without damaging the tissue around it, leading to not only a more precise surgery but also a less invasive one. For a physician referral or appointment, visit houstonmethodist.org call or 713.790.3333.
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dispatches manchester, england
The Score A Manchester United–themed hotel provides fans with match-day thrills, gourmet food and economic opportunity
F
or generations, aging English soccer stars would mark their retirement from the game by opening a pub, where they would relive past glories while tending to their burgeoning waistlines. But times have changed. Witness, across from Manchester United’s Old Trafford stadium, the swank new $35 million Hotel Football, bankrolled by a consortium of five former players. Today, in its swish Stadium Suite, a hundred or so guests have assembled for the inaugural Match Day Experience, which includes watching a televised Man U game with a gourmet lunch, free drinks and a post-match “legend appearance” by Gary Neville and Ryan Giggs—though we’ve been warned that Giggs, now Man U’s assistant coach, might not show if they take a beating. “He’ll be here,” says a balding Scotsman, making it sound like a threat.
Later, following a 3-0 victory and frequent trips to the open bar, the fans are in high spirits, and the two former players enter the crowded suite to a chorus of whooping and song. As the fans close in, brandishing shirts, menus and permanent markers, Neville wears the rictus grin of a Vegas warm-up man. Giggs looks traumatized. Soon, it becomes impossible to ignore the fact that one small fellow, his face slightly redder than a Man U shirt, keeps rejoining the autograph line. “And who is this one for?” Neville asks, eyeing the program shoved under his nose. “No one,” the man says. “Can you just sign it?” Neville obliges, and the man returns to the back of the line. “A few more of those,” remarks a potbellied fan, nodding at the autograph hunter’s bulging duffel, “and the bugger’ll be able to buy a hotel of his own.” —BOYD FARROW
australia
Bull Riding 101 How to rodeo in the (very) Deep South
G
enerally, rodeo calls to mind men named Rusty or Jed who say “y’all” and wear Stetsons without irony. This most American of neckbreaking pursuits, though, is also big in Australia, nowhere more so than in Coonamble, a plains town northwest of Sydney. Now in its 60th year, the famous Coonamble Rodeo is back this month (June 6–8), with bull-riders, as ever, topping the bill. Here, how to do it like a real cowbloke. —CHRIS WRIGHT
1 KNOW THY BULL Prior to the event, visit the holding pen and take stock of your ride. If he is rolling his eyes, snorting, scraping, bucking and getting in the face of his fellow bulls, you’re in for a rough one; if he is standing alone in the corner looking pensive, not so much. 2 HOLD ON TIGHT An obvious but vital piece of advice. As the ride begins, grasp the bull rope with your dominant hand and wave the other over your head in as non-panicky a way as possible. Grip the animal’s flanks with your feet, knees, buttocks, thighs and, where appropriate, teeth. 3 BASIC MOVES Be flexible and responsive: When the bull rears on its hind legs, lean forward; when it kicks its back legs, lean back; when it throws you off and tries to trample mple you into the dirt, t, crawl or run away ay while maintaining ng all-important bladder control.
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THE SHOPS AT
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HEMI CULTURE FOOD, DRINK, HOTELS, ARTS AND ENTERTAINMENT
ANDREW HETHERINGTON/REDUX
connecticut
Appetite for Destruction Environmentalist chefs are working to eliminate invasive species,one delicious dish at a time BY JODI HELMER
HEMISPHERESMAGAZINE.COM • JUNE 2015
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ON A ROLL A zoomed-in look at a tiny, crunchy Asian shore crab at Miya’s Sushi, in New Haven, Connecticut
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hemi culture
ON THE HUNT Chef Bun Lai “shopping” for invasive ingredients
TA ST E M A K E R S
N
Institute for Ecological Economics at the University of Vermont. “Traditional methods [of eradication] are economically and ecologically expensive, so it makes sense to put our appetites to good use.”
What to Order Here’s how your next meal just might save the environment
ASIAN SHORE CRAB
WILD BOAR
NORTHERN SNAKEHEAD
ZEBRA MUSSELS
THE PROBLEM Native to the Pacific, these crabs are about the size of a quarter, but they pack a surprising ecological punch. Since appearing off the Jersey Shore in the late 1980s, they’ve spread widely along the Eastern seaboard, competing with native shellfish for food and taking over their habitats. THE SOLUTION Bun Lai handharvests crabs on certified Connecticut shellfishing grounds, a process he likens to weeding. He turns them into a flavorful stock and fries them whole as a crunchy garnish for a dish called Kanibaba.
THE PROBLEM Feral and fearless, wild boars can now be found in 45 states, where they inflict massive environmental damage by feasting on endangered sea turtle eggs and native plants. In most environments, these ecological troublemakers have no natural predators. THE SOLUTION The Rabbit Hill Inn, in Lower Waterford, Vermont, serves braised wild boar shanks, which are known among chefs for their succulent, lean meat.
THE PROBLEM While the fish (which resembles a snake) is a delicacy in its native Asia, it’s viewed as a major eco-menace in the States, where it was introduced by fishmongers hoping to create harvestable local populations and by aquarium owners whose pets had outgrown their tanks. It’s known for being an immensely voracious predator. THE SOLUTION At the new Laotian restaurant Thip Khao in Washington, D.C., snakehead has been featured in a traditional soup and in a pounded larb salad.
THE PROBLEM These miniature mussels originated in Russian lakes and hitched a ride from Europe on the hulls of ships. Now, an estimated 10 trillion mussels clog the Great Lakes, feeding on plankton and stealing an important food source from native fish. THE SOLUTION Minnesota’s Excelsior Brewing Company uses zebra mussel shells and Eurasian milfoil (an invasive aquatic plant) taken straight from Lake Minnetonka in its Milfoil Lakehouse Saison Ale.
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ANDREW HETHERINGTON/REDUX (BUN LAI); MODRAK GAEL (CRAB); JASON EDWARDS (SNAKEHEAD)
ight after night, the same scene plays out at Miya’s Sushi in New Haven, Connecticut. A few less-thancourageous patrons spend minutes gawking at the menu before turning around and walking right back out the door. The reason? Instead of beef negamaki, salmon avocado rolls and tuna sashimi, James Beard Award– nominated chef Bun Lai has filled his inventive menu with peculiar offerings such as lionfish sashimi, slow-roasted swan and other dishes based on such unappealing-sounding items as mugwort, sea squirt and feral hog. “We wanted to think outside the box and make sushi that helps support the environment,” Lai explains of a special menu that is comprised solely of invasive species and plants that have been introduced to the U.S.— intentionally or accidentally—and are now wreaking havoc on an environment that has no way to fight back. “Though we get national and international accolades for our approach, it takes a while for people to warm up to it.” A growing number of chefs across the country are adopting a similar ethos, creating signature recipes featuring invasive ingredients. In addition to taking pride in using their appetites to help the environment, diners are delighted to discover that invasive species are often delicious. Conservation biologist Joe Roman, who created the Eat the Invaders campaign to support consumption of invasive species, encourages developing a hearty appetite. “Our end goal is extinction; we want to eradicate these species,” explains Roman, a researcher at the Gund
JUNE 2015 • HEMISPHERESMAGAZINE.COM
05/05/2015 16:19
S I N G L E , S U C C E S S F U L , S E L E C T I V E . . . S I M PL Y T O O B U S Y ?
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hemi culture
DAPPER DUAN Ran Duan, at the Baldwin Bar
TA ST E M A K E R S
cutchogue, new york
Hot Stuff A North African hot sauce could dethrone Sriracha
I
massachusetts
Miso Mixology Bartenders are tapping into the salty, umami flavor of fermented soybean paste ound for pound, few foods match the umami richness of miso—Japanese fermented soybean paste. Varying in intensity from mild white shiromiso to P aged reddish akamiso, the paste is now showing up in cocktails across the country. Take, for example, the Barrio Chino, a sweet-savory blend of Ancho Reyes chile liqueur, pineapple juice, lime juice, simple syrup and caramelized miso syrup. The tipple is the creation of Ran Duan, the imaginative 28-year-old mixologist behind the Baldwin Bar, a speakeasy tucked in the back of his parents’ restaurant, Sichuan Garden II, in the Boston suburb of Woburn. “Miso is high in sodium, which amplifies the subtle notes in the spirit that can sometimes get lost in the mix,” Duan says. For bartenders, adding it to drinks is “like chefs and bakers adding a pinch of salt to sweets to round BARRIO CHINO Yields one drink out the flavors.” • 1½ oz. Ancho Reyes Miso pairs surprisingly well • ¾ oz. pineapple juice with a wide variety of flavor • ¾ oz. lime juice profiles: in the cobbler-inspired, • ½ oz. simple syrup bourbon-based Lucky Peach • ½ oz. caramelized miso syrup at Chicago’s Momotaro; in the (see recipe below) savory Woman in the Red Dress, Shake all ingredients and serve in a collins made with tomato, Thai basil, glass with a pineapple leaf garnish. lime juice, gin and Campari at CARAMELIZED MISO SYRUP LA’s Providence; in a michelada • 4 oz. low-sodium white miso made with Mexicali beer, yuzu • 1½ quart sugar and togarashi salt at NYC’s • 2 quarts water Empellón Al Pastor; and in the • 3 oz. vodka Miso Mule ( Japanese whiskey, Toast white miso in a pan on low heat until Limonata soda, honey and caramelized. Add sugar and water and stir miso) at Austin’s Bar Congress. until dissolved. Add vodka to fortify. —GERALDINE CAMPBELL
BOARDING PASS United offers daily flights to Boston, where you can enjoy Ran Duan’s miso cocktails, from all of its domestic hubs. During the flight to Beantown, try United’s inflight entertainment, with most flights offering Wi-Fi, with live television and on-demand entertainment on your seatback monitor or streamed directly to your personal device.
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IMAGES OF AFRICA (HARISSA); ROBERTO TERRONES (RAN DUAN)
s a new spicy condiment threatening to end Sriracha’s reign as king of the hot sauces? Harissa, a Tunisian paste made of chilis, garlic and spices, is showing up in dishes across the U.S.: over hamachi and eggplant at NYC’s Daniel; glossing squash soup at Berkeley’s Chez Panisse; atop stuffed zucchini at Philadelphia’s Vedge. Oddly enough, one of harissa’s top cheerleaders these days is 91-year-old self-described “Montana farm boy” Earl Fultz, the former PR whiz who convinced Coca-Cola to add the now-iconic white ribbon to its logo. The longtime Long Island resident was introduced to harissa by his late wife, Gloria, whose Moroccan family’s recipe comes spiked with cumin seeds, cayenne and Spanish paprika. A few years ago, when Gloria fell ill, she encouraged Earl to turn his love of harissa into a business. “She told me, ‘You’re going to miss me when I’m gone,’” Fultz says. “‘You need something to keep you busy.’” In 2013, he began peddling jars of his cHariss cHarissa at a local farmers market. By summ summer, he was consistently selling out, riding the wave of a spicy trend. Now, he ch churns out up to 800 jars a week, selling at NYC gourmet food stores like Kalustyan’s and Sahadi’s, and to restaurants like Bareburger and Blue Ribbon Bakery. “I stumbled upon cHarissa at an international food show and found fou the smoky, almost citrusy flavor addictive,” says Suzanne Allgair of Blue Ribbon Bakery. “At the market, we stir it with crème fraîche and use it as a garnish for lentil soup, which gives the dish another dimension.” Fultz’s dedication runs deep; each spoonful is a tribute to his late wife. “I would not be doing this at my age if it wasn’t for Gloria,” he says. “She gave me a reason to keep moving.” —LEAH KOENIG
JUNE 2015 • HEMISPHERESMAGAZINE.COM
05/05/2015 16:20
WINE ENTHUSIAST RATINGS SCORE OUT OF 100 POINTS
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hemi culture
stay
Pool with a View SOFITEL SO SINGAPORE
BACKSTORY It’s easy to feel like royalty while swimming in the Sofitel So Singapore’s chic, golden rooftop pool, which overlooks the Central Business District. That regal touch is no coincidence— everything here is fit for a king. Opened in a landmark 1927 building last summer, the 134-room boutique hotel joins the French luxury brand Sofitel’s new So line, in which each property collaborates with a fashion industry icon. Following in the footsteps of such designers as Kenzo Takada in Mauritius and Christian Lacroix in Bangkok, Karl Lagerfeld adds his uniquely stylish touch here.
DESIGN NOTES Lagerfeld designed the signature “Lion’s Seal” logo, which shows up on everything from doorknockers to robes. The emblem honors the mythic origins of Singa Pura (“The Lion City” in Malay), founded on this spot after a Sumatran prince came across a lion—a sign of good fortune— here. Rooms pair 19th-century French decadence with local flair. Guests sleep under a faux “open” sky, thanks to ceiling light fixtures that call to mind the steel-and-glass cupolas Gustave Eiffel once created, and playful artworks include framed Pop Art portraits of Napoléon Bonaparte.
HEMISPHERESMAGAZINE.COM • JUNE 2015
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HOT DISH Helmed by one of the city’s only female hotel executive chefs, Anne-Cecile Degenne, the chic Xperience restaurant features a lineup of decadent fusion dishes, like lobster and scallop laksa risotto, chipotle chili crab tacos, and foie gras and truffle siew mai. (Grab a seat near the exposed kitchen to watch Degenne at her custommade, rose-gold Molteni oven.) The East-meets-West vibe extends to the cocktail menu in tipples like the #35, which takes its name from the hotel’s street address and is made with Tanqueray 10 gin, Pierre Ferrand 1840 Cognac and pandan syrup.
WHAT YOU’LL FIND JUST OUTSIDE Just a few steps from the hotel’s front door is the 19th-century Lau Pa Sat (“Old Market”), a traditional food hall that is such a local legend it was actually named a national landmark in 1973. The distinctive octagonal space— with its cathedral-like arches, slender columns and wroughtiron filigree work—was designed by British architect George Coleman, the brains behind much of the city’s civil engineering. These days, the market is the perfect spot to try Singaporean delicacies such as Hainanese chicken rice, satay and Tiger Beer.
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hemi culture
local look
On Rio de Janeiro Style INTERVIEW BY SARA LIEBERMAN PHOTOGRAPHY BY TIAGO PETRIK
“F
ashion is fun to watch!” says 38-year-old Christina Pitanguy. She would know— she’s been observing and participating in the industry for nearly two decades. The journalist and global spokeswoman for such brands as Maserati and Lancôme launched her self-named consulting firm and website in 2008, but still contributes to Brazilian Forbes, Vogue and Harper’s Bazaar. Here, the 5-foot-7 bombshell talks teeny bikinis, Havaianas and how to play it cool in steamy Rio. WHAT’S THE OVERALL STYLE LIKE IN RIO? Rio revolves around its beaches and sunny days. Clothes are light, vibrant and sexy. Less layers, more skin. SO WHAT’S AN IDEAL ENSEMBLE? A little black dress and a Chanel bag, but with Havaianas flip-flops or trainers, so that you look nonchalant and down-to-earth. IS THERE SOMETHING A TOURIST SHOULDN’T WEAR? Heavy clothes or anything preppy that makes you look like you spent more than 30 minutes getting dressed. WHERE WOULD YOU TELL FASHION LOVERS TO SHOP? Leblon is the most luxurious shopping mall in Rio de Janeiro. I go there for stores like Osklen, Dolce & Gabbana, Cia Marítima, Salinas and Animale. I also go to Corporeum, a store in Ipanema that sells Carioca (or Rio native) dresses that are very sexy for going out, and Lenny, a bikini shop from designer Lenny Niemeyer, who’s very famous here. TELL US ABOUT TODAY’S LOOK. I chose this outfit because the style is like the face of Rio de Janeiro: very light, and a beautiful blue—like the sky! The dress is from Corporeum, the belt is Lanvin, the sandals are Alaïa, the bag is Céline, and my jewelry is by Camila Klein.
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JUNE 2015 • HEMISPHERESMAGAZINE.COM
05/05/2015 16:29
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06/05/2015 11:06
hemi culture travelogue
This Is Your Brain on Vacation The scientific case for communing with nature BY JOE KEOHANE
I
’ve never been a great one for nature. Where naturalists see majestic heights, I see things to fall off of en route to a hilarious slapstick demise. Where they thrill at a glimpse of fauna in its natural habitat, I tend to assume that anything larger than a pigeon is actively planning to harm me. I’m a city creature: I get my majesty, serenity and wildlife from the skyline, planned parks and subway, respectively. So why, upon encountering the Five Sisters of Kintail mountains in the Northwest Highlands of Scotland, did I suddenly feel that I had been made … whole? We were driving west on the A87, heading from Inverness to the Isle of Skye. On the way, the terrain mostly looked like what you think of when you think of Scotland, until all of a sudden it looked like what you think of when you think of Mars: red-brown and craggy, with the Sisters rising up so steeply across a riverbed to my left that I couldn’t see their peaks from the car. They stood like old cathedrals, vast and somber. Stop to listen and you could almost hear the organ sounding. So I stopped to listen. And I had the uncanny sense that some deep primordial need I wasn’t aware of was being satisfied. I felt as though everything—myself included—was being slowed and sharpened in view of this sprawling, ragged beauty. I felt as though I was being mended somehow just by standing there, phone dead, car off, all quiet but the wind. As it happens, the above notion is not based in some hippie-ish conversion to New Age thinking, or even, as I suspected, a quickening slide into madness, but rather in two emerging fields of neuroscientific inquiry, both having to do with what today’s ceaseless bombardment of stimuli does to the human brain. “If you’re one of these people who never takes the day off, or breaks during the day,” says McGill University neuroscientist Daniel Levitin, it’s critical that you “take a vacation where you’re not connected—a week or two without hyperstimulation.” Certainly, I was a prime candidate. I had just come off a long, intense, burnout-level stretch at work with all the usual trappings: long hours and missed sleep; 3 a.m. email checks and weird muscle aches; compulsive chatting and texting. Even by the standards of our wound-up, workaholic culture, I was fried. And according to Levitin, author of the recent best-seller The Organized Mind: Thinking Straight in the Age of Information Overload, I was not alone. “We’ve created more information in the last five years than in all of human history before it, and it’s coming at us all the time,” Levitin says. And the brain is notoriously bad at coping with the barrage, rewarding us with a shot of the neurotransmitter dopamine each
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time we turn our attention to something new, regardless of what it is. “In a sense, we get addicted to the hyperstimulation,” he says, and we overload the brain’s processing capacity. This can lead to poor cognitive function and heightened levels of adrenaline and cortisol. “It does physical damage,” adds Andrew Smart, a research scientist who wrote the book Autopilot: The Art and Science of Doing Nothing. “All these stress hormones are released, and it hardens your arteries just like smoking cigarettes does.” The more overstimulation is studied, the more Levitin’s prescription of “rest, daydream, nap” is becoming a matter of consensus. According to Smart, “daydreaming is your brain processing emotions and experiences and consolidating them and allowing you to integrate those experiences into your identity or your sense of self. If you’re constantly suppressing that function, you’ll lose the ability to reflect and get in touch with yourself.” Of course, unplugging can be done anywhere. But when you do it in nature, the benefits are even more significant. “It’s something scientists have just begun to notice, and we don’t know why, but immersing yourself in nature is tremendously restorative, and it enhances creativity and energy,” Levitin says, pointing to recent research that shows that being in nature, or in one case just looking at a photo of a tree, can enhance brain function and the sense of well-being. In recent years, a small number of researchers have also found that people who experience awe report a sensation of time slowing, and as a result they feel less impatient and generally more satisfied with their lives. Alas, the Highlands trip, rich in quiet awe, ended. As with all my vacations, I pledged to hold fast to the perspective I’d gained from it, and as with all my vacations, I gradually failed, snowed under by workaday demands. But I’d hit upon something, and ever since, I’ve deliberately sought out those places that offer the trifecta of awe, nature and bad cell reception. Not long ago I spent a week in Big Sur, where, among other stupendous accomplishments, I stared at a big tree for a very long time, with my phone dead as a brick in a cabin nearby. “What a tree,” I may have thought, if I was thinking anything at all.
ILLUSTRATION BY PETER HORVATH • JUNE 2015 • HEMISPHERESMAGAZINE.COM
05/05/2015 16:30
WHERE ARE YOU FLYING?
Shared by @philcopithorne over the Canadian Rockies #explorealberta
ARE YOU BOUND FOR A DESTINATION WHERE YOU CAN LET LOOSE?
Shared by @chrisburkard at Spirit Island
#explorealberta
Alberta has 312 sunny days a year, the highest in Canada.
Shared by @andy_best at Dinosaur Provincial Park #explorealberta
Where you can hike through prehistoric hoodoos.
Where over 30 festivals a year bring friends together.
Shared by @andy_best @photojbartlett Where the stars are protected at Dinosaur Jasper National Provincial ParkPark from city lights. #explorealberta
ARE YOU FLYING TO A PLACE WHERE THE NIGHT SKY SHIMMERS?
Shared by @taylormichaelburk at the Fairmont Chateau Lake Louise #explorealberta
Shared by @kurtmorrison at Jasper National Park #explorealberta
Where castles sit amongst the towering Canadian Rockies.
Where hidden trails lead to true escape.
Where ice carvings make winter feel like a dream.
Shared by @irrationalcarny in Kananaskis Backcountry #explorealberta
Where the snow is a playground for novices and pros.
ARE YOU ABOUT TO LAND IN POWDER?
Shared by @photojbartlett
FPOat Marmot Basin #explorealberta
Where one of North America’s longest ski season calls home.
Shared by @calsnape at Moraine Lake #explorealberta
Where taking it all in means simply opening your eyes.
ARE YOU GOING TO TOUCH DOWN IN AMAZING?
Shared by @photojbartlett at Sierra West Ranch
Where the west still has a place in people’s hearts.
Shared by @younner in Calgary
Where cities feel modern and full of energy.
#explorealberta
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Shared by @andy_best in Kananaskis
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Explore nature at its most bold as you journey through Banff and Jasper National Parks, the Alberta Badlands, and the cities of Calgary and Edmonton. This eight-day excursion combines spectacular views with a thrilling vantage point on history.
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08/01/2015 15:54
hemi culture
the fan
Time Isn’t on Their Side With the attention spans of fans growing shorter and the games getting longer, Major League Baseball attempts to speed things up BY JACK CAVANAUGH
I
n what turned out to be baseball’s equivalent of a New York minute, on September 28, 1919, the New York Giants beat the Philadelphia Phillies 6-1 in a contest that lasted only 51 minutes, still a Major League record for a nine-inning game. Almost 87 years later, on August 18, 2006, the New York Yankees and Boston Red Sox played the longest ever nine-inning game, taking 4 hours and 45 minutes—more than five times as long as the Giants and Phils—to complete a 14-11 struggle. While these examples are extreme, they’re indicative of a larger trend of baseball games getting longer. According to Kevin Hines of the Elias Sports Bureau, from the early 1950s through the 1970s, games averaged 2 hours and 27 minutes; that grew to 2 hours and 39 minutes during the 1980s and
peaked last season at slightly more than three hours per game (this in spite of the fact that scoring has dropped precipitously in the last few years, meaning games, in theory, should be taking less time). The rules have largely stayed the same, but a number of small developments have led to the lengthening of games. Many players use batting gloves that they constantly fidget with; catchers, infielders and pitching coaches make more trips to the mound to talk to pitchers; teams use more pitchers, even in low-scoring games; and there is more time between innings for television commercials. At the same time that the games have gotten longer— often stretching them well past the bedtimes of young fans—our culture’s attention span has gotten shorter. Many kids are now being drawn to faster-paced games,
HEMISPHERESMAGAZINE.COM • JUNE 2015 • ILLUSTRATION BY PETER AND MARIA HOEY
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05/05/2015 16:31
hemi culture
like basketball and soccer—and let’s not even en talk about video games and iPads. Major or League Baseball, fearing that it’s losingg allure among young fans, is attempting too speed things up with a series of new rules this season. These changes include timers that ensure that games restart promptly after commercial breaks and a requirement that batters keep at least one foot in the batter’s box between pitches, at the peril of having a strike rike called against them. (This rule is aimed at keeping eeping players from strolling aimlessly out of the box ox and adjusting their batting gloves after every pitch, tch, as Derek Jeter did for years.) While some minor leagues eagues are experimenting with a time limit between pitches, MLB has yet to take that step. The question is, will these changes actually speed peed up the games? John Thorn, the official historian for Major League Baseball, is skeptical. “Earlier games mes were speedier simply because time between half-innings ings was not given to on-air commercials,” Thorn says. “Subtract OUTSIDE THE BOX Derek Jeter was notorious for stepping away between pitches to adjust his batting gloves
roughly two and a half minutes [the amount of rou time usually allotted to commercial breaks], times 18, from current game times and you reduce the time of games by 45 minutes. But in the real world this is not going to hap happen, so the best that MLB can do about particular drag on the game is to assure that this pa teams do not dawdle after the commercial break.” As Thorn notes, the commercials aren’t going away, but a number of former players aand managers are drawing on their own experiences for ideas on how MLB can expe chop a few more minutes off of game times. Bouton, who pitched for the Yankees, Jim B Astros, Braves and Seattle Pilots during a Astro 10-year 10-ye big league career (and who also wrote the sseminal baseball book Ball Four) has a number of recommendations, including getnumb ting rrid of batting gloves and banning players from arguing with umpires, holding up a hand to signify they’re not ready and taking curtain sig calls after hitting home runs. “All of that should a knock knoc off about 45 minutes from a game,” Bouton Bouto says.
DAVID DERMER/GETTY IMAGES/DIAMOND IMAGES
THE FAN
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the fan
Another former pitcher, Ron Darling, who won 136 games in 13 years with the Mets, Expos and A’s, says he’s a “big fan” of the initiatives that were put in effect this season. “But to speed the game even more, I want to see the umpires call the strike zone as the rule book defines it—from the letters to the knees,” he says. “It would force the pitchers to throw more strikes and the hitters to be more aggressive.” Former All-Star first baseman Keith Hernandez, who was a teammate of Darling’s with the Mets (both now work as analysts on the team’s television broadcasts), says he favors limiting pitchers to 20 seconds between pitches and reducing the time between innings. “It keeps the action moving, especially later in the game, when both managers can go to the bullpen multiple times an inning,” Hernandez says. Bobby Valentine, who played in the big leagues for 10 years before managing the Rangers, Mets and Red Sox, suggests limiting relief pitchers to five warm-up pitches instead of the current allotment of eight. He also recommends restricting visits to the pitcher’s mound by managers and pitching coaches to one per inning and disallowing infielders from going to the mound with catchers to talk to pitchers. “Those conversations are usually ridiculous and just take up time,” he says. Valentine also thinks that MLB could learn something from Japan’s Nippon Professional Baseball, whose Chiba Lotte Marines he managed for seven years. “Games
would speed up if batters went after the first pitch more, something they do often in Japan,” he says. It remains to be seen how much the current changes will affect the games, or if MLB will heed any of our panel’s suggestions. Either way, baseball may not want to get too obsessed with game times, for fear of replicating the events that took place on August 30, 1916. On that day, the Winston-Salem Twins and Asheville Tourists of the Class D North Carolina State League played a game in just 31 minutes. It was one of the last games of the season, and a meaningless one as far as the standings were concerned, so the teams agreed to play fast so that the Twins could catch a 3 p.m. train. Pitchers lobbed the ball over the plate, and batters swung at the first pitch. When batters reached first base, they ran unmolested until they scored or were tagged out. In one instance, to help expedite the flow of the game, the Asheville pitcher threw his first pitch of an inning before his catcher even reached his position behind home plate. Naturally, the batter swung and got a hit. The Winston-Salem players made their train. JACK CAVANAUGH covered sports for The New York Times for 25 years. He is the author of Season of ’42, a history of the first baseball season after the U.S. entered World War II.
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11/05/2015 16:10
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12/05/2015 10:34
hemi culture
THE MONTH AHEAD
EVERYTHING AND THE BATHROOM SINK Artist Noah Purifoy in 1966 next to an assemblage made from household items found after the Watts riots
BILL RAY/TIME & LIFE PICTURES/GETTY IMAGES
ART
Junkyard Genius The gloriously “trashy” assemblages of Noah Purifoy go on display in Los Angeles
A
pplying the word “trash” to art doesn’t always mean it’s bad. At least not in the case of Noah Purifoy, who died in 2004 at the age of 86 after making a name for himself as a junkyard art genius. The California sculptor got his start in the aftermath of the 1965 Watts riots, when he ventured out into the still-smoldering streets to salvage debris that he went on to use for his first trash sculpture. Purifoy’s most fertile period was his final HEMISPHERESMAGAZINE.COM • JUNE 2015
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15 years, when he isolated himself in the Mojave Desert and produced scores of haunting, humorous and often huge works made entirely out of discarded tires, TV sets, toilets and anything else he could get his hands on. This month, the Los Angeles County Museum of Art opens “Noah Purifoy: Junk Dada,” an exhibition showcasing his assemblages, including “65 Aluminum Trays,” a sloping structure made of, yes, 65 aluminum trays. —CHRIS WRIGHT (JUNE 7) 41
08/05/2015 12:15
hemi culture
THE MONTH AHEAD
MUSIC
Summer Bummers? Three new releases from bands that aren’t nearly as doom-and-gloom as their names might suggest
Still Got It Blythe Danner’s latest role shows she has lost none of her allure t has become a Hollywood truism that there is a chronic shortage of leading Iparts for aging female actors. This may come as news to Blythe Danner, 72, who landed a very nice lead role in the new romantic dramedy I’ll See You in My Dreams. In the film, Danner plays Carol, a widow who lives in a retirement community, where she plays bridge with her friends and mourns her departed dog. This, though, is where the oldlady stuff ends. Carol is so full of life and charm and wit, you forget her age altogether. “I love her,” Danner says. “She’s got an edge to her. She’s snarky and no-nonsense.”
And, let’s face it, sexy. “Um, well, thank you,” Danner says. “That’s a relief.” Carol has a couple of suitors in the film, one of them a pool boy half her age (brilliantly played by “Freaks and Geeks” actor Martin Starr). “Why can’t that happen in real life?” Danner quips, before adding that she’s more interested in being with her grandchildren (Gwyneth Paltrow is her daughter) than in romantic liaisons with younger men. “I wouldn’t say I’m a recluse, but I’m a bit of a loner,” she says. “So at my age, to have this unexpected surge of attention, it’s been very nice.” —CW (OUT NOW)
No, she doesn’t seem distracted; on the contrary, determination is visible on her face. This woman knows what she wants. This woman is pure will. She walks some hundred yards along the road toward a bridge over the river, a rather high, narrow bridge forbidden to vehicles. She steps onto it and heads toward the far bank. Several times she looks around nd her, not like a woman expected by someone, e, but to be sure there is no one expecting her. er. QUICK LIT
SUN KIL MOON UNIVERSAL THEMES It might sound like folk singer Mark Kozelek named his band after a bloody brawl in the cosmos, but he actually borrowed his moniker from a fighter of a different sort: a South Korean bantamweight. Bolstered by Sonic Youth drummer Steve Shelley, Sun Kil Moon’s seventh album is filled with low-key, meditative tunes. (JUNE 2) THE DARKNESS LAST OF OUR KIND Lead single “Barbarian” is based on the bloody Viking invasion of East Anglia. But, lest you fear the band is living up to its name, note frontman Justin Hawkins’ tongue-in-cheek tone: He said of the song that it has “not one but two dramatic monologues, a guitar solo that has been declared ‘irresponsible’ [and] a riff that weakens lady-knees.” (JUNE 1) —NICHOLAS DERENZO
SIMON EMMETT (THE DARKNESS)
film
OF MONSTERS AND MEN BENEATH THE SKIN Don’t fear this Icelandic quintet: Despite their Steinbeck-goesdeath-metal name, they’re actually quite cuddly. (Listen to their breakout 2011 calland-response hit, “Little Talks,” for proof.) Judging by their sophomore album’s lead single, “Crystals,” which features an uplifting, driving drum beat, these folksters could be ready to move from the coffee shop to the arena stage. (JUNE 9)
—From The Festival of Insignificance, the first book in 10 years from Milan Kundera, the best-selling Franco-Czech author of The Unbearable Lightness of Being. (JUNE 23)
R1.041_HEMI0615_CULTURE_Month.indd 42
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12/05/2015 10:33
hemi culture
THE HE MONTH AHEAD
television
Size Matters
film lm
You’ve Got Me Feeling Emotions Set inside the mind of a little girl, Pixar’s whimsical Inside Out casts familiar voices as different aspects of her psyche: Amy Poehler as Joy, Mindy Kaling as Disgust, Lewis Black as Anger, Bill Hader as Fear and Phyllis Smith as Sadness. Here, we choose a new batch of emotive stars we’d love to hear in the sequel. —ND (JUNE 19) KANYE WEST as pride Who else could play Pride but the man responsible for the following career self-assessment: “I’m standing up and telling you I am Warhol! I am the number one most impactful artist of our generation. I am Shakespeare in the flesh. Walt Disney! Nike! Google!”
TAYLOR SWIFT as surprise No one gives a better shocked expression than T. Swift when she’s winning a major award. Even when she’s considered a frontrunner, the pop starlet always seems to end up with wide eyes, dropped jaw and palms firmly planted on her cheeks, Macaulay Culkin–style.
MICHAEL CERA as embarrassment Despite a string of blockbusters and a much-lauded Broadway turn in last year’s “This Is Our Youth,” Cera has never quite outgrown the quavery, perma-shamed demeanor he used to hilarious effect as George-Michael Bluth on “Arrested Development.”
JON HAMM as confidence Seven seasons of wearing sharply tailored suits and killing it in pitch meetings on AMC’s “Mad Men” have left Hamm—and his Mercedes-Benz-selling voice— uniquely qualified to embody cool, casual confidence (no matter the decade).
he most intriguing question about “Sense8,” the sci-fi thriller series T that premieres on Netflix this month, is how Lana and Andy Wachowski will fare on the small screen. In some regard, the siblings— makers of the Matrix trilogy and Jupiter Ascending—are in familiar territory. The “Sense8” storyline involves a group of psychics being hunted by mysterious forces who are out to “capture, kill or vivisect them.” Even so, the question remains: How will the Wachowskis—whose stock in trade is the visual spectacular—cope with the kind of slow-cook storytelling the television format demands? “I think it will be a really interesting shift,” says Jamie Clayton (below right, opposite Freema Agyeman), who plays Nomi, one of the show’s eight bedeviled psychics. “It’s going to be 12 one-hour episodes just to tell the beginning of this story.” And does Clayton think they’ll pull it off ? “Fingers crossed, darling.” Further complicating matters is that “Sense8,” which was shot on location in cities across the world, uses its fantasy plotline to explore real-world issues like cultural and sexual bias. Clayton is quick to point out, however, that the show isn’t entirely devoid of action. “There are chases, guns, fights,” she says. “Plenty of planes, trains and automobiles.” —CW (JUNE 5)
AUBREY PLAZA as ambivalence The champion eye roller has made a career out of her monotone deadpan. An appearance in Inside Out 2 would give her a chance to reteam with former co-star Amy Poehler and recreate the Joy vs. Ambivalence divide they perfected on “Parks and Recreation.”
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DAVID M. BENETT/GETTY IMAGES (WEST); JASON MERRITT/GETTY IMAGES FOR IHEARTMEDIA (SWIFT); CENTRAL IMAGE AGENCY/FILMMAGIC (CERA); JEFF KRAVITZ/FILMMAGIC (HAMM); XAVIER COLLIN/CELEBRITY MONITOR/SPLASH NEWS/CORBIS (PLAZA); MERIE WEISMILLER WALLACE FOR NETFLIX (“SENSE8”)
ALL IN HER HEAD The colorful cast of characters inside a Pixar star’s mind
The Wachowskis’ move to the small screen, says “Sense8” star Jamie Clayton, is “incredibly brave”
JUNE 2015 • HEMISPHERESMAGAZINE.COM
08/05/2015 12:15
You could say this couple trusted their gut to UTMB. Linda and Arthur Triplette love to travel. Last year their plans were interrupted by not one, but two surgeries. It began with Arthur not feeling quite right. He visited his UTMB primary care doctor who arranged for same-day x-rays. They showed a tumor in his stomach. Arthur’s surgery was scheduled and went exactly as planned. A few months later, Linda’s routine colonoscopy revealed polyps that had to be removed surgically. The same seamless care resulted in Linda’s quick recovery. As Arthur goes on to say, “We could have gone anywhere. We chose UTMB. We knew this was our team.” Linda says simply, “We got our lives back.” You have a choice in your health care. The gastrointestinal team at UTMB is expert in every aspect of the digestive system, from routine screenings to highly complex procedures. And the skilled surgeons use the latest and most advanced techniques and technology.
Left: Guillermo Gomez, MD, Director of the Center for Obesity and Metabolic Surgery Center Left: Gurinder Luthra, DO, Gastroenterology Center Right: Aakash Gajjar, MD, FACS, FASCRS, Colon and Rectal Surgery Right: Taylor Riall, MD, PhD, Liver and Pancreatic Surgery The four clinicians featured here are representative of the whole team of specialists spanning our gastrointestinal services.
With exceptional doctors, more than 30 locations throughout Galveston and the Bay Area, and the convenience of MyChart, we’re ready for you. So whether it’s your gut, a different GI problem, or something else, call us at 800-917-8906 or go to utmbhealth.com
The University of Texas Medical Branch Member, Texas Medical Center
No.40427_UTMB_Health 1pp.indd 1
27/04/2015 08:32
hemi culture
THE MONTH AHEAD
“I DIDN’T APPROACH THIS WITH THE IDEA OF ‘PEOPLE WON’T LIKE THIS’ OR ‘PEOPLE WON’T APPROVE OF THIS.’” ACTOR OF GOD Jim Parsons is divine in a Broadway show about the Big Guy Upstairs
bullet points
Holier than Thou “The Big Bang Theory” star Jim Parsons goes from student of the universe to creator of it s theoretical physicist Sheldon Cooper on “The Big Bang Theory,” Jim Parsons has honed his hyperintelligent, rigidly logical and sometimes childish character into one of the most popular and best loved on television. Eight seasons, four Emmys and a bona fide catchphrase (“Bazinga!”) later, Sheldon may be a tough act to follow, but Parsons’ latest role is taking him to new heights. Now, the 42-year-old is hitting Broadway as the title character in “An Act of God,” a comedy from “The Daily Show” alum David Javerbaum that promises to “reveal the mysteries of the Bible while answering the existential questions that have plagued mankind— in just 90 minutes.” Here, Parsons, who is onstage alone for much of the show—which, incidentally, is being put on in a bit of a sacred space, the building that once housed the famed nightclub Studio 54—talks about comedy, context and controversy. —ERIN BRADY (OUT NOW)
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• ON CONTROVERSY I didn’t approach this, or anything I’ve ever done, with the idea of “people won’t like this” or “people won’t approve of this.” That may sound naive, but I really didn’t. I have to say, though, that Sheldon being well liked is as much an accident in my career as if people don’t approve of the God portrayal.
• ON GOING IT ALONE ONSTAGE It’s a welcome challenge, but there’s no doubt that there’s a certain dauntingness about it—and not just the lines. I do a lot of talking in this with very little interruption, but I like it. I like that challenge. I did walk into this worried about a feeling of loneliness in a way. It’s the first time I’ve ever done anything like this.
• ON CONTEXT Social media can be so tricky. In regular conversation, it’s easy to just talk and not be 100 percent thoughtfully editorializing things with every sentence.
But a comedian trying out new material on Twitter is obviously dangerous. Sometimes it’s things you would say in your living room to two other people who are completely on the same page as you. That kind of thing gets thrown onto Twitter and is easily and not inappropriately taken out of context. Comedy and tone don’t always travel well.
• ON THE POWER OF COMEDY This play is an example of using comedy to crack open thornier topics. I think there are parts that are very thoughtful and brush up against some more profound ideas, and it was only through the comedy that we were able to get there. • ON PERFORMING IN STUDIO 54 It certainly has a storied history, but even beyond that there’s a certain Old World regalness about the venue itself. You feel like you’re walking into a building that has housed a lot of different “excitements,” if you will.
KIRK MCKOY/CONTOUR BY GETTY IMAGES
A
JUNE 2015 • HEMISPHERESMAGAZINE.COM
08/05/2015 12:16
FINALLY! AN UNTUCKED SHIRT AT THE PERFECT LENGTH.
We started UNTUCKit because we had trouble finding shirts that looked good untucked. Most were too long and looked sloppy when not tucked in. It shouldn’t have been that difficult, but it was. So we decided to launch a shirting company marketed exclusively for those who want to wear their shirts untucked. We would make a better shirt. One fit for comfort and not convention; designed to fall at the perfect length. An untucked shirt. And that’s what we’ve done.
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06/05/2015 11:21
No.40300_Varidesk.indd 1
27/03/2015 14:52
BRIGHT IDEAS INNOVATION
BUSINESS
GADGETRY
1 3 2
how it’s done
Harnessing the Power of Waves enjamin Franklin famously quipped that the only certainties in life are death and B taxes. When it comes to renewable power, the Australian company Carnegie Wave Energy says the only certainties are the tides. Solar and wind sources, after all, can be disrupted by cloudy and breeze-free days, respectively. That’s why the Perthbased innovators have devised a method to effectively and efficiently harness the massive energy potential of the reliably gnarly waves breaking off the coast of Western Australia. Th e company recently debuted the world’s first grid-connected wave power system, CETO 5. Named for the ancient Greek goddess of sea monsters, the system employs three simple steel buoys that bob just under the surface of the Indian Ocean, about two miles from the HMAS Stirling naval base on Garden Island. Here, a stepby-step guide to the next wave in green electricity. —NICHOLAS DERENZO
Tethered to pumps on the seafloor, the three 36-foot-wide steel buoys are filled with seawater and foam so that they’re just buoyant enough to float about three to seven feet beneath the surface of the water. By keeping the buoys slightly submerged, the system’s designers protect the machinery from the corrosive effects of sun, wind and storms. Even better? No unsightly machinery visible from the beach.
1
When a wave crashes and the buoys bob, the seabed pumps are activated, and water is thrust at high pressure through a subterranean pipe to a power station on land. The surging water, in turn, spins hydroelectric turbines that activate a generator, providing the naval base with 5 percent of its electricity. Because the water is being forced into the power station at such high pressures, it can also be desalinated through reverse osmosis, bypassing the costly fuel and electricity usually needed to power such a process.
2
By 2017, the organization plans to unveil the three-megawatt, 66-foot-wide CETO 6, which will be 12.5 times as powerful as the current 240kW iteration. The next generation of buoys will generate their own electricity without the need for a power plant back on land. Since it will be fully self-contained, CETO 6 can be moored much farther offshore, where the waves are even stronger. Instead of a subterranean pipe to carry pressurized water, all the system will need to power the grid is a very, very long extension cord.
3
HEMISPHERESMAGAZINE.COM • JUNE 2015 • ILLUSTRATION BY JAMESON SIMPSON
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05/05/2015 16:34
bright ideas
industry
The Talent Show These days, the traditional ink-on-paper résumé just won’t do BY CRISTINA ROUVALIS
dam Lewis isn’t a masochist, but two years ago, he willingly put himself through the ordeal of applying for A sales jobs at a string of New York City retailers. For several weeks, he filled out in-store application forms, then waited for hours in a cattle call of applicants, an effort that, for the most part, resulted in a prolonged chorus of crickets. “It was a terrible experience,” Lewis says—but this, in a way, was precisely the point. Rather than hoping for a job selling shirts, the entrepreneur, now 32, was doing research into how companies connect (or don’t) with potential employees. In 2013, his fact-finding mission at an end, Lewis launched Apploi, a job-hunting app that recently raised more than $7 million in private equity investment. The hours of misery paid off. Aimed at those seeking jobs in the service industry, Apploi allows hopefuls to provide short video recordings along with their written applications. Employers, in turn, can watch a candidate’s demeanor when confronted with, 50
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say, an especially demanding customer (or, at least, an actor playing that role). “We give people real-life situations,” Lewis says. “For a bartender, you want a great smile while he’s making a Manhattan. There is no way you can get passion from a résumé.” It might be premature to pronounce the traditional résumé dead, but technology has at least provided alternatives, some wackier than others. In 2011, for example, frustrated job seeker Matthew Epstein achieved fleeting YouTube celebrity with his “Google, Please Hire Me” video, in which he appeared in a fake mustache and boxer shorts to implore the tech giant to give him a job. Google didn’t hire Epstein, but he did land a position with a San Francisco tech startup and inspired a bunch of other people to post spoofy video applications. Today, Epstein is on the other side of the table, interviewing prospective employees as vice president of marketing at Zenefits, an HR software company. CONTINUED ON PAGE 52 »
ILLUSTRATION BY CARL WIENS • JUNE 2015 • HEMISPHERESMAGAZINE.COM
08/05/2015 16:17
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interviews. “At their worst,” he says in his brand of self-promotion remains an email, “they rely on some trivial bit relatively rare among applicants—so of information that’s withheld from the far, no one has turned up without candidate and serve as little more than pants. “People don’t do this really crazy something to make the interviewer feel stuff,” he says, “because they are afraid great about herself.” The conventional power dynamic, of failure.” They may be right to be. Employment however, may be starting to shift. As the coaches say that while creative gimmicks unemployment rate drops and a potenoccasionally pay off, they can also turn tial talent crunch looms, companies are you into “the office joke,” according to turning to the kinds of tactics familiar to Dawn Penfold, president of career man- users of Apploi. Using Match-Click, an agement company Meetingjobs.“I advise online service launched last year, firms against YouTube résumés,” Penfold says. can record video clips highlighting their attractive working Instead, she suggests environments, interjob seekers harness “IT’S PROBABLY esting employees and social media and NOT GOOD TO BE exciting projects— personalize their appliTHE SECOND GUY thereby, the thinking cations with services goes, attracting the like VisualCV, which APPLYING FOR best candidates. allows users to embed A POSITION AT And yet, as Bock colorful graphics and GOOGLE BY knows all too well, it video components into DROPPING HIS doesn’t always pay for their résumés. employers to get too While showmanDRAWERS.” clever. He recalls a ship is seen as a risky way to catch the attention of prospec- billboard campaign Google ran a decade tive employers, personalization is seen ago that featured a “cryptic puzzle”aimed as a must. “You can’t just have a general at curious computer engineers. Solving résumé,” says James Clift, VisualCV’s the riddle led to a web page that invited CEO. Job-specific video attachments the person to apply for a job. “We hired exactly zero people this on résumés are a good idea, Clift adds, as long as the applicant doesn’t get car- way,” Bock says. “Not every crazy idea ried away. “It’s probably not good to be is a good one.” the second guy applying to Google by dropping his drawers.” Job seekers are not the only ones Pittsburgh-based writer CRISTINA ROUVALIS is currently working on a getting more creative. Increasingly, tech YouTube version of this article, in which companies are blindsiding candidates she recites recruitment statistics while with queries like “How many gas sta- juggling eight kittens. tions are there in Manhattan?” and “How many golf balls would fit in a JUNE CROSSWORD ANSWERS plane?”While such questions may appear frivolous, they do serve a purpose. “The idea is to show how you problem-solve,” says Barbara Safani, owner of career management firm Career Solver. “They don’t expect you to know the answer.” While Google was once renowned for springing such brainteasers on applicants, the company has now disowned the practice. According to Laszlo Bock, Google’s senior vice president of people operations, these mental curveballs are designed to put candidates offkilter, which reinforces the imbalance of power that characterizes most job
» CONTINUED FROM PAGE 50 He allows that
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DESTINATION MEMPHIS
M OR E TO SEE Where we came from and how far we’ve come. How far we have to go and how we measure the journey. The heights and the depths. The pain and the promise. Then. Now. M OR E TO EXPER IEN C E In the hold of a slave ship. On the bridge in Selma. On the street in Birmingham. In the heart of Jim Crow. On the mind of America. On the move in the world. In the march. In the room. On the balcony. There. Here. M OR E TO L EA R N
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THREE PERFECT DAYS Hemispheres JUNE 2015 W R I T E R JUSTIN GOLDMAN P H OTO G RAP H E R DAVE ANDERSON I T I N ER ARY EWR-- Q--MEM F L I G H T T IME 3 HOURS I N - F L I G H T R E AD I NG THE REIVERS, BY WILLIAM FAULKNER; THE MOUNTAINTOP, BY KATORI HALL I N - F L I G H T P L AYL I ST THAT’S HOW I GOT TO MEMPHIS, TOM T. HALL MEMPHIS IN THE RAIN, JUSTIN TOWNES EARLE BACK TO MEMPHIS, CHUCK BERRY MEMPHIS BEAT, JERRY LEE LEWIS BEALE STREET BLUES, LOUIS ARMSTRONG
MEMPHIS MEMPHIS IS, IN SOME WAYS, A CITY OF GHOSTS. Its most famous attraction, Graceland, was the home of Elvis Presley, and the place where he died. The city is scarred by the assassination of Dr. Martin Luther King Jr. and the subsequent white flight that left downtown deserted for years. Yet, for a place that could be haunted by its past, this city is full of life. It’s the cradle of America’s musical civilization, the birthplace of rock ’n’ roll and soul, and revitalized Beale Street is once again bursting with the blues. The rich culinary scene proves that Memphians’ tastes extend beyond barbecue. And the people here live up to their reputation for Southern hospitality. Memphis is America’s most underrated city, and it’s on the come up. 54
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653,450 POPULATION OF MEMPHIS
THREE PERFECT DAYS
DAY ONE
In which Justin marches with ducks and goes on a musical pilgrimage fueled by the best fried chicken in America
I
WAKE IN A SPACIOUS SUITE at the Peabody Memphis,
slip on a robe, which is embroidered with ducks, fluff my pillow, also decorated with ducks, then shower and dry myself with a towel that’s emblazoned with ducks. I think they’re trying to tell me something. As the elevator door opens on the ornate, marblecolumned lobby, I find myself in a madhouse. Hundreds of people jostle alongside a red carpet leading from the elevator to a nearby fountain. The hero’s welcome isn’t for me: It’s for the famous Peabody Ducks, who roost in a $200,000 “mansion” on the roof of the hotel and march to the fountain in the morning and back in the evening, a tradition that dates back more than 70 years. “The ducks know they’re the stars, and that every human being in that lobby is here to see them march,” says Anthony Petrina, the hotel’s red-jacketed “Duckmaster,” after leading
“MEMPHIS IS EMBRACING ITS SMALL-TOWN— ALMOST AUSTIN, TEXAS—GRITTY SIDE. WE’VE PRESERVED A LOT OF BUILDINGS AND HAVEN’T NECESSARILY TORN THINGS DOWN. PEOPLE THINK THIS IS THE COOLEST DAMN CITY IN THE WORLD.” JOHN DOYLE
Executive director, Memphis Rock ’n’ Soul Museum (with Lawrence “Boo” Mitchell, manager, Royal Studios, left)
BOO MITCHELL’S TOP 5 MEMPHIS SONGS LET’S STAY TOGETHER Al Green SUSPICIOUS MINDS Elvis Presley TRY A LITTLE TENDERNESS Otis Redding GREEN ONIONS Booker T. & the MG’s
the line of birds along the carpet. “They’ve waddled through every little bit of fabric [of history] that Memphis has had.” Feeling rather, uh, peckish, I take a 15-minute stroll across downtown to the Arcade Restaurant, a bright diner that dates back almost a hundred years. I slide into a booth across from John Doyle, executive director of the Memphis Rock ’n’ Soul Museum and the Memphis Music Hall of Fame, who has agreed to give me an introduction to the city’s musical history—once I’ve tried an order of the Arcade’s grilled sweet potato pancakes,, a perfectly crisp, sweet way to start the day. From here, Doyle and I head back into the heart of downtown, the intersection off Beale Street and Highway 61 (the famous us “Blues Highway”) to visit the Rock ’n’ Soul Museum. The exhibits detail how the call-and-response and d d sing-along songs of Southern sharecroppers—black and white—grew into country and the blues, which along with gospel collided in Memphis to form two quintessentially American musical forms: rock ’n’ roll and, later, soul. “Rock ’n’ Soul is a great starting point for the Memphis music pilgrimage,” Doyle says. “So many folks come here, and they do the Graceland thing and see the jumpsuits and the gold records, but this lays out the whole basis of rock ’n’ roll.” The audio tour features songs from pioneers like Jimmie Rodgers, and the exhibit includes items like Jerry Lee Lewis’ flower-embossed stage costume. Memphis is a small city, but getting around without a car can be a trial. So Doyle and I take my rental a few minutes southeast to Royal Studios, an old movie house that was converted into a studio in the 1950s. It was here that the legendary Willie Mitchell ran Hi Records, where Al Green recorded many of his hits. “The studio’s still a studio,” Doyle says, pointing at a wall bearing the signatures of artists who have recorded here recently, including RZA, Robert Plant and Bruno Mars, who laid down tracks for “Uptown Funk” here last year. “It’s exactly the way Willie Mitchell left it.” Lawrence “Boo” Mitchell, Willie’s mellow (but extremely busy) grandson, who now runs the studio, gives us a tour. He stomps on the same Coca-Cola crate Green’s guitarist, Teenie Hodges, used in 1972 to count off time at the beginning of “Love and Happiness.” He also breaks out a set of electric bongos and plays the beat of “I Can’t Stand the Rain,” sending the haunting, metronomic riff echoing through the studio. “Once people get here and look at Clockwise from top the room and feel the energy, they’re left: the Peabody’s like, OK, we get it,” Mitchell says. duckmaster and Fittingly, lunch today is at another marching ducks; the soulful local institution: Gus’s Fried Arcade, Memphis’ Chicken. The line here stretches oldest restaurant; good around the block, pretty much all the advice at Gus’s Fried Chicken; barflies on time, and once I’ve tried the food, I the steps of Mollie know why.This is the best chicken in Fontaine Lounge America, the meat perfectly tender and juicy, the breading a flawless
I CAN’T STAND THE RAIN Ann Peebles
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A few minutes from here is one of Midtown’s hippest blend of spicy, crispy and greasy. You could fry a Marine’s neighborhoods, Cooper-Young. I park the car and wander boot in that batter and I’d ask for seconds. for a while, perusing Goner Records and Burke’s Book After lunch, I say goodbye to Doyle and continue my Store, before grabbing a seat at the Beauty Shop for dinner. musical journey, starting at the famous Sun Studio. My Owner Karen Carrier opened the restaurant in a defunct guide here, a perky young woman named Coco, explains beauty shop—legend has it Priscilla Presley got her hair done how, in 1951, studio founder Sam Phillips recorded Ike here—and the fixtures include converted hairdressing chairs. Turner playing a guitar through a busted amp stuffed with I pause at the sight of sugar and spice duck breast on the newspaper to get the distorted sound that would become a menu, remembering the Peabody Ducks, but the perfectly hallmark of rock, then leads us into the room where Elvis prepared dish defeats any lingering guilt. recorded his first hit, “That’s All Right,” in 1954. The tour At the restaurant bar, I start chatting with Allison Lawyer group circles around the King’s microphone, eyes wide, like and Angie Johnson, a pair of Memphians out celebrating pilgrims before the cross. “I’ve seen people do strange things Allison’s birthday. “I’m about to get off, and my band is with that microphone,” Coco says. playing next door,” says a passing waitress. “I’ll put you on I’m feeling all shook up—and ready for more—so I drive the list.” We finish our drinks and move over to Bar DKDC, to the Soulsville neighborhood and the Stax Museum, where the waitress’s band, Marcella & Her Lovers, gets a another old cinema that once housed the Stax recording young, diverse crowd shaking to soul-inflected rock tunes, studio. Stepping out of the car, I’m greeted by speakers including a funky cover of “It’s My Party.” blaring Sam & Dave’s 1966 hit “Hold On, I’m Comin’.” We watch the band for a bit, then head to Mollie Fontaine the studio became the hub of Inside, I learn how h Lounge, a cocktail bar (also owned by Carrier) that occupies “Soulsville, USA,” an integrated institution in a segregated a gorgeous red mansion in historic Victorian Village. The bar city and home base for artists including ci is packed with 20-somethings sipping cocktails Otis Redding and Isaac Hayes. O and bobbing to the sounds of a DJ spinning There’s so much music in T upstairs. “I painted these stairwells,” Allison says the gallery—Tina Turner th On this 1950s-era bus at the National Civil as we make our way to the high-ceilinged second belting out “Proud Mary,” the be Rights Museum, white floor. “One day I was here by myself, working, driving bass and Hammond dr passengers stand for and the stereo upstairs just came on. I can’t oorgan on “Green Onions”— Rosa Parks (left) explain it.” I’m not one for ghost stories, but in that I practically dance th this city and this building, why not? through the museum. th Earnestine & Hazel’s haunted jukebox E
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1819 YEAR THE CITY WAS FOUNDED
DAY TWO
In which Justin visits Memphis’ most amusing landmark—and then its saddest one
I
’M FEELING A BIT FRAGILE THIS MORNING, but if there’s
one thing that can cure the brewer’s flu, it’s a classic Southern breakfast. A few blocks up from the Peabody, on Court Square, I duff into the Blue Plate Cafe, where the cheesy scrambled eggs, buttery grits, flaky biscuits and peppery gravy engage in an artery-hardening competition. Having discovered the redemptive power of fatty food, I shoot down Elvis Presley Boulevard, to Graceland. After a lengthy wait on the other side of the street (make reservations, y’all), I’m waved onto a tour bus that’s driven through a gate and up a hill to the mansion, which Elvis bought in 1957 and where he died 20 years later. The most striking thing about the property is that it’s actually not that big, and the rooms, while opulent enough, aren’t all that impressive by today’s “MTV Cribs” standard. Still, it’s a marvelous monument to kitsch—the collection of spangly jumpsuits alone is worth the price of admission. From here, it’s a 15-minute drive back downtown, where I drop my car at the Peabody and cross the street to Charlie Vergo’s Rendezvous, Memphis’ best-known barbecue joint. Sitting at a red-and-white-checked table in the subterranean dining room, I order pork ribs and inspect the schwag hanging from the ceiling—decrepit clarinets, snowshoes, football helmets. “You’ve got a pretty good view,” my waiter says, grinning as he sets the plate down. The ribs are dusty with dry rub, and as I add spicy barbecue sauce, I note that my only utensil is a plastic spoon for the beans and the tangy mustard-and-vinegar slaw. So … this is gonna get messy. Not that I’m complaining, as I strip the meat from the bone. Next, it’s time to visit one of America’s most somber historical sites. Just off South Main Street stands the Lorraine Motel, where Dr. Martin Luther King Jr. was assassinated in 1968. In front of the building—now home to the National Civil Rights Museum—I meet Aram Goudsouzian, a history professor at the University of Memphis and author of Down to the Crossroads, a book about James Meredith’s 1966 March Against Fear. Goudsouzian and I walk through the museum—which reopened last year after an extensive renovation—pausing inside a 1950s-era bus, in which there sits a statue of Rosa Parks, still refusing to cede her seat to a white passenger, an act of defiance that launched the 1955 Montgomery Bus Boycott. There’s also a vintage Woolworth lunch counter, a replica of the one where students initiated anti-segregation sit-ins in Greensboro, North Carolina, in 1960. Then there’s the room in which Dr. King was staying when he was killed. It looks so mundane—a basic, unadorned room—and that, somehow, adds to its power. “For years, I lived in a condo that looked right down on the Lorraine Motel,” says Goudsouzian, a Boston native
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THREE PERFECT DAYS
who’s been in Memphis for more than a decade. “The history just sort of spills out here. It feels like part of you. Martin Luther King is like a ghost that hangs over Memphis. He’s an inspiration, but also his assassination has become the great tragedy of the nation and of Memphis’ story.” I leave Goudsouzian and head back across town to Hog & Hominy. Owned by Memphis natives Michael Hudman and Andrew Ticer, the restaurant is renowned for its fusion of Southern and Italian cuisines. My fast-talking waitress, Jenna, runs me through the menu. “If you like spicy food, and you’re an adventurous eater, the sweetbreads are great,” she says. I’m barely able to nod before she zips off, returning shortly with the sweetbreads, served in jalapeño vinaigrette, and a The Wry Is Cast cocktail, made with moonshine and mezcal. For an entree I have the wood-oven Thunderbird! Forty Twice! pizza (the name comes from a song about Thunderbird wine), topped with pepperoni and Calabrese salami and drizzled with honey. If that’s not decadent enough, I cap it off with a slice of peanut butter pie, which, with its bottom layer of banana, would have made Elvis happy. “I have a hard time keeping them in,” the chef, Lee Mitchell, says of the pie. “If I make a hundred of them, we sell a hundred.”
“MEMPHIS HAS A VERY PALPABLE PERSONALITY THAT’S SORT OF HALF GRITTY BUT HALF CHARMING. IT IS LIKE NOWHERE ELSE IN AMERICA. TO ME, IT’S ONE OF THOSE ICONIC AMERICAN PLACES, LIKE NEW ORLEANS OR … I DON’T EVEN KNOW WHERE ELSE.” ARAM GOUDSOUZIAN
Chair of the Department of History, University of Memphis
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1976 YEAR AL GREEN BECAME AN ORDAINED PASTOR AT MEMPHIS’ FULL GOSPEL TABERNACLE
THREE PERFECT DAYS
jukebox starts on its own and plays records that aren’t there,” Chelsea says. “That could be Earnestine and Hazel coming back,” our bartender chips in. “I believe it,” Eric replies. “I’ve come up here and the hair stood up on the back of my neck, and not because it was cold.” Seeking spirits of a different kind, we hop a cab over to Paula & Raiford’s, a smoky, neon-lit disco that Chelsea calls “a club for people who don’t like clubs.” The music here tends toward Michael Jackson, and the Rubik’s Cube dance floor has me looking for John Travolta. There’s also a drum kit and an, um, exercise pole that are available to anyone brave enough to jump on them. I am not that brave. And I need my bed. FELICIA SUZANNE WILLETT
Chef/owner, Felicia Suzanne’s
“PEOPLE WOULD COME TO MEMPHIS, AND FOR SO LONG ALL IT WAS WAS BARBECUE. WHEN SOMEONE ASKS, ‘WHAT’S YOUR BEST BARBECUE PLACE?’ I GO, ‘HOW MUCH TIME DO YOU HAVE?’ BUT IT’S A GREAT COMMUNITY, AND WE HAVE SUCH A GREAT FOOD SCENE. YOU’D NEED A MONTH TO GO EVERYWHERE.”
DAY THREE
In which Justin eats at every restaurant in Memphis and strikes out with a Southern belle
I
N NEED OF A KICK START, I hop in the car and drive out to Porcellino’s, a café and artisanal butcher shop that’s owned by the Hog & Hominy duo Hudman and Ticer (the two eateries share a parking lot). This may be the city’s premier purveyor of meat, but I’m more After dinner, I make like Jenna and zip back downtown interested in the nitro-pumped, cold-brew coffee, which has to see the Memphis Grizzlies. The “Grit and Grind Grizz” the texture of a creamy stout. I’m joined by Felicia Suzanne have become a unifying point for this basketball-mad, blueWillett, an Arkansas native and New Orleans–trained chef collar city. There are a few Memphis touches to the game who owns Felicia Suzanne’s, a restaurant she opened in the experience: The nachos come topped with barbecued pork, city’s then-blighted downtown 13 years ago. Since then, she’s and the halftime entertainment is a jumping set from house become both a mainstay of and evangelist for the Memphis band Black Rock Revival. The crowd goes nuts in the second food scene. As I dig into a kimchi-brined-chicken biscuit quarter when swingman Tony Allen gets a steal and a breaktopped with spicy honey and Sriracha, she tells me about away layup, but sadly the Grizz have run into the best team the local food scene. in the NBA, the Golden State Warriors, and they fall 103-83. “[Hudman and Ticer] are the ‘it’ guys right now, and I love Outside, I join the disappointed masses on neon-lit Beale what they’re doing,” she says. “As far as the restaurant comStreet. With me are Chelsea Chandler and Eric Hasseltine, munity goes, it’s like, the more the merrier. We go to dinner both of whom cover the Grizzlies for local radio. Music blares together. We go to each other’s restaurants. We send people from the doorways of Silky O’Sullivan’s, the Rum Boogie Café to each other’s restaurants. We love each other.” and B.B. King’s Blues Club, but we have another Willett then proceeds to take me on an Memphis institution in mind. A few blocks away, Clockwise from top impromptu culinary tour of east Memphis. on South Main Street, stands the city’s best dive left: smoked salmon Summer Avenue, an unglamorous stretch bar, Earnestine & Hazel’s. Named for two sisters deviled eggs at Felicia of strip malls between downtown and the who ran a café out of the building in the 1950s Suzanne’s; sweetbreads freeway, doesn’t seem like the sort of place a and ’60s—where they catered to musicians like at Hog & Hominy; gourmand would gravitate to, but Willett has Ray Charles and Aretha Franklin—the bar has an ribs at Charlie Vergo’s a favorite spot on seemingly every block: Lotus, in-house ghost and a jukebox that Eric describes Rendezvous; gulf Bryant’s Breakfast, Taqueria Los Picosos. as “the best in America.” Then there’s the Soul oysters and grits at “It’s not celebrity chefs,” she says. “It’s momBurger, a simple, perfect bite of late-night grease. Felicia Suzanne’s; peanut butter pie at and-pops. It’s real life.” We stop at As we sip cheap beer and munch on our patties, Hog & Hominy; sugar Elwood’s Shack, where Willett I ask Chelsea, who’s also a singer, what her favorite and spice duck breast orders me a brisket sandwich. “Not Memphis tune is. “Probably ‘Sittin’ on the Dock at the Beauty Shop a lot of the barbecue places do beef,” of the Bay,’” she says. “It’s perfect.” Moments later, she says. “Wait ’til you taste it.” we hear Otis Redding in the air. “They say the Wiseacre Brewing Co.’s Gotta Get Up to Get Down coffee milk stout
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$35,000 AMOUNT FOR WHICH SAM PHILLIPS SOLD ELVIS’ CONTRACT TO RCA RECORDS, IN 1955
THREE PERFECT DAYS
Are we done eating yet? No! Our next stop is Muddy’s Bake Shop, because if I’m in the South, I’m having as much pie as possible. “I love her pecan pie,” Willett says of owner Kat Gordon. “I think we should have a piece of the pecan. And the chocolate chess. You should have one of each.” Who am I to argue? I could use something to wash down all this food, so we head for the city center, stopping at the Wiseacre Brewing Co., a converted warehouse next to the railroad tracks on a revitalized stretch of Broad Avenue. The space is packed, the crowd spilling onto the sunny deck. At the bar, I strike up a conversation with a young Memphian named Ellen. I tell her I like her accent, and she replies, “You have an accent too.” What do I sound like? “A Yankee.” With a sigh, I take my amazingly named beer, the Gotta Get Up to Get Down coffee milk stout, back out to the patio. pudding with buttermilk brown sugar ice cream. If I gotta go, From here, Willett steers me past Overton I’d be hard-pressed to do better for a last meal. Park—“Everyone loves to go to the zoo and see the pandas”— After dinner, I pop around the corner to the Madison and back downtown, where I drop her off with a promise to Hotel and take an elevator up to the rooftop bar, the Twilight meet later for dinner. I consider going back to see those pandas, Sky Terrace, where a young and chatty crowd takes in the but decide instead to walk off my multistop brunch along the sweeping view of the Mighty Mississip. As the sun sinks in river. It’s just a short stroll down the hill to the Mississippi, the the west, the M-shaped arches of the Hernando de Soto east bank of which is lined with pretty parks, each filled with Bridge light up, and I head out into the night, people enjoying the late afternoon sun. I pause the words of the Tom T. Hall classic in my head: briefly before a statue of Confederate President The Mississippi River “You go where your heart wants to go. That’s Jefferson Davis—another ghost of Memphis’ and Hernando de Soto how I got to Memphis.” past—then turn my attention once more to the Bridge, seen from the perfect, cloudless blue sky. Twilight Sky Terrace Hemispheres managing editor and house guitarist The Delta humidity has done its job, so I Justin Goldman has only one Memphis regret: He head back to the Peabody for a quick shower, didn’t have time to take the Gibson factory tour. then stroll up the Main Street pedestrian mall to A tour of Graceland, Felicia Suzanne’s, where Willett, seeing that her clockwise from top: first attempt to kill me with culinary kindness was the billiards room; the BOARDING PASS United flies unsuccessful, tries again. I work through a smoked front of the mansion; nonstop to Memphis from Chicago, salmon deviled egg; a bite-size BLFGT (bacon, Elvis’ gold records and Denver, Houston and New York/Newark, lettuce and fried green tomato) sandwich; fried jumpsuits; the TV room with one-stop service from hundreds of gulf oysters over grits with Louisiana barbecue other cities. With United’s Premier Access, enjoy dedicated airport check-in lines, exclusive security sauce; short ribs with gnocchi and bourbon lanes at select airports and priority boarding. cream sauce; and a white chocolate coconut bread
THE PYRAMID WASN’T BUILT IN A DAY
For many years, the Memphis Pyramid ( the city takes its name from the capital of ancient Egypt) was a symbol for the struggles of downtown. A glass monolith set beside the Mississippi, it was once home to the University of Memphis basketball team, and later the Grizzlies, but it has mostly been abandoned
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since those teams moved to the FedExForum in 2004. Now, the building has been renovated, in a Southern twist, into a Bass Pro Shop and Big Cypress Lodge. The shop is a monument to the outdoors, home to a cypress swamp with alligator ponds and duck aviaries, 10 aquariums, the country’s largest freestanding glass
elevator, an interactive wetlands and waterfowl education museum, and a boat launch on the river. The lodge, located above the Pro Shop, has 105 rooms, including a tree house perched among 100-foot cypresses. There’s no word on whether the Peabody Ducks have splashed in to check out the new digs.
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THE SOUND OF HOPE THE BURGOS SISTERS, UNABLE TO AFFORD THE DEVICES THAT COULD HELP THEM HEAR AGAIN, HAVE BEEN MOCKED, LEFT BEHIND AND WRITTEN OFF AS “THE DEAF GIRLS.” TODAY, THAT CHANGES. by STEVE FRIESS photography by STEPHANIE SINCLAIR
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7:32 A.M. From left: Ambar and Rubely Burgos make their way to a charitable mission in Santo Domingo, Dominican Republic, that will give them the gift of hearing. With them are their sister, Cassandra, and mother, Rudelania.
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HE FIRST, SECOND AND THIRD attempts don’t work. Nothing is happening. Ambar Burgos just gazes ahead, with little reaction except some obvious nervousness at the semicircle of adults staring eagerly at her. “Pop, pop, pop, pop, pop,” the strange man repeats from behind her. The 10-year-old just blinks, oblivious. Her mother, Rudelania Familia, stands off to the side muttering a plea to God in Spanish. The fourth time, her prayer is answered: After the man once again pushes back Ambar’s thick bushel of curls, slips yet another set of hearing aids into the tubes that stick out of her ears like incense sticks, and flips their switches, Ambar’s blinks become widened eyes, her bashfulness turns into a full, toothy smile, and she sits up a little straighter. “Pop, pop, pop, pop, pop,” she repeats, finally able to acknowledge the audio test pattern beckoning her. Tears brim in her mother’s eyes. It has been a long, difficult road for Rudelania. This morning, she and her daughters, who sleep in one bed along with their father in a two-room apartment in Santo Domingo, Dominican Republic, woke before 6 a.m. to get ready. Then, along with Rudelania’s mother-in-law, they joined hundreds of other families in waiting areas made up of rows of white plastic chairs under white sideless tents for a nearly six-hour wait. Rudelania’s youngest child, 8-year-old Rubely, burst into tears and buried her face in her mother’s lap more than once out of sheer boredom and frustration with the damp heat. Even so, Rudelania has no complaints. Since she realized three years ago that both Ambar and Rubely suffer from hearing loss, she has wondered what she and her husband, a barber who makes about $250 a month (roughly minimum wage in the Dominican Republic), would be able to do about it. Ambar had been sent back to the third grade because she wasn’t keeping up, and Rubely had been in fights with girls who mocked her—and those were just the start of the problems she anticipated for her daughters. Enter the Starkey Hearing Foundation, the charitable arm of the United States’ largest hearing-aid manufacturer. Starkey’s founder, the 73-year-old billionaire Bill Austin, spends 10 months of the year visiting developing countries around the world with teams of volunteers to fit and gift as many people as possible with hearing aids. When a doctor
6:55 A.M. Rubely and Ambar descend the narrow steps of the tiny apartment where they sleep in one bed with their parents and older sister 11:08 A.M. More than three hours after checking in, the Burgos girls rest their heads in their mother’s lap, awaiting their turn to be fitted with new hearing aids
at the local children’s hospital urged Rudelania to sign up Rubely and Ambar for an upcoming Santo Domingo mission, she said, “Of course, of course I would do it.” All she had to do was get the girls to the D.R. naval base on the appointed day in early February—and wait. “We would wait all night if we had to,” says the 27-year-old mother. “We would wait two days. If my girls cannot hear, it can be a very bleak life in a country like this.”
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“IF MY GIRLS CANNOT HEAR, IT CAN BE A VERY BLEAK LIFE IN A COUNTRY LIKE THIS.”
I
T HAD ALREADY BEEN A BUSY 2015 for the Starkey gang by the time I met up with them in Santo Domingo. Shortly after New Year’s, Austin landed in Cabo San Lucas for the first leg of a five-stop, 18-day swing through several of Mexico’s most impoverished cities to fit about 4,000 people with hearing aids. Austin would do a week in the D.R., then three in India, plus stints in Nepal, Cambodia, Malaysia, Indonesia and Mauritania before
returning for about a week to his home base of Minneapolis. Two weeks later, in early April, he was to head back to Mexico for another eight-city, three-week swing. And so on. The goal is to “give the gift of hearing,” as the Starkey brass put it, to more than 100,000 people this year. Some of that is through Hear Now, a program that provides discounted or free hearing aids to low-income Americans, but most is through the foundation’s overseas work. In 2010, through the Clinton 67
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12:33 P.M. Finally, it’s the Burgos girls’ turn to be fitted. Rubely lets a volunteer attach a hearing aid to a tube protruding from an ear mold so that testing can begin.
Global Initiative, Austin publicly committed to giving away 1 million aids by 2020. Foundation executive director Brady Forseth says they’re on track to hit that target by 2017. “The first missions were small; we made the ear molds right on-site,” Austin recalls of the occasional visits he and his team made to Mexico in the 1970s. “In the olden days, we could only handle about 50 patients a day. I thought, ‘We’re doing good work, but the world is big and we’re not going to make a dent.’ Now we fit about 500 people a day.” The Starkey Hearing Foundation was formally established in 1984 and has since conducted missions all over the world. Last year, Austin and his team visited 26 countries and gave away more than 175,000 hearing aids. It is a complex operation that involves in-country partners who spread the word of upcoming missions via local media and through schools and nursing homes. Caution rules, however; Starkey hasn’t been to Egypt since the political turmoil erupted there, for instance, and he’s waiting for tensions to ease in South Sudan before going there. “We try to avoid wars,” Austin says tartly. One of his gifts is an ability to attract famous, powerful people to his side, the better to draw media attention. Former U.S. Presidents Bill Clinton and George W. Bush have come to missions to help fit hearing aids. Music stars like Garth Brooks, Miley Cyrus and Elton John have as well. Forest Whitaker, who won an Oscar for portraying Idi Amin, helped out, appropriately, at a Uganda mission.
In Santo Domingo, the bold-faced names mingling with the dozens of other volunteers include Oscar winner Marlee Matlin, who is deaf, and Derrick Coleman, the first deaf offensive player in the NFL. Coleman, who was discovered to be nearly deaf by age three and is able to hear rudimentary sounds with hearing aids, has the same thought I have as he works, in particular, with the children of Santo Domingo: “If I’d been born here instead of in California, I definitely would have been one of these kids who aren’t allowed to go to school, who get to be teenagers without ever hearing.” Forseth adds that many hearing-impaired children in impoverished countries are forced into deaf schools by educational and health-care systems ill-equipped to accommodate them. “Where we’re born, that’s just a fluke of luck, man,” says Coleman, right before he goes to work on Rubely and Ambar.
W
EEKS BEFORE I MEET THE Burgos sisters, volunteers in Santo Domingo took their ear impressions and shipped them to the Starkey lab in Minnesota to be turned into molds. When the family arrives at the Club de Alistados Marina de Guerra, the country’s main naval base, the molds are ready. As the hours slowly pass, and the Burgos sisters get closer to the fitting tent, those molds, with tubing protruding, are already in their ears. Rubely, who met me the day before when I visited their tiny home, is getting cranky again, so I distract
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her by leading her for a walk around the grounds, under the shade of mango trees, to look at the chickens and stray kittens meandering about. We wander around the tent where Starkey volunteers stand around eager hearing-aid recipients, the air filled with testers uttering, “pop, pop, pop” or “hola, hola, hola.” Rubely is wide-eyed and excited by the buzz of activity but largely oblivious to the cacophony. The mission is awash in gripping personal drama and bursts of happy, emotional energy. As Rubely and I look around, for instance, a muscular 19-year-old in a Miami Heat cap named Harold Ramirez looks dour and sullen as Coleman tests a few low-power hearing aids on him. Then, when Coleman switches to higher-power models, the young man’s grimace blooms into a grin that reveals a grill of teeth with silver braces studded by green rubber bands. He was forced out of school in the third grade and sent to work on his grandmother’s farm, he tells me. Perhaps, he says wistfully
in sign language, he can now go back to school. His mother is doubtful, but happy nonetheless. The work can be as challenging as it is uplifting. It involves being on your feet for hours at a time, crouching over strangers who usually don’t have a vocabulary, even in their own language, to describe what, if anything, they hear. Most patients will try several aids on each side before they get to a power level that provides some hearing. Even then, it can be of only limited value—an awareness of some noise—which, while helpful, is a come-down from the hope of being able to participate in conversation. Most older patients take the disappointment in stride, but the parents of small children wear their heartbreak on their crestfallen faces. Some cannot be helped at all. The Burgos girls fall firmly in the middle—possessed of enough hearing that the world isn’t silent to them, but struggling nonetheless. The day before the mission, as we sit in her ATM-vestibule-size living CONTINUED ON PAGE 82 »
1:06 P.M. The NFL’s Derrick Coleman asks Ambar and Rubely’s older sister Cassandra to give him five. Behind him is the girls’ grandmother, Ana—a last-minute “add-on” at the mission—whom Coleman is in the middle of fitting with hearing aids.
“IF I’D BEEN BORN HERE INSTEAD OF IN CALIFORNIA, I DEFINITELY WOULD HAVE BEEN ONE OF THESE KIDS WHO AREN’T ALLOWED TO GO TO SCHOOL, WHO GET TO BE TEENAGERS WITHOUT EVER HEARING.” — derrick coleman, the nfl’s first deaf offensive player 69
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JUNE 2015
THE HEMI Q&A
JAMES TAYLOR THE AMERICAN FOLK MUSIC LEGEND ON HOW HIS CLASSICS CAN STILL TRANSPORT HIM BACK TO A SPECIFIC TIME AND PLACE, AND THE JOYS OF RELEASING A NEW ALBUM FOR THE FIRST TIME IN MORE THAN A DECADE B Y JOE KEOHANE I L L U S T R A T I O N B Y IAN KELTIE
I
T’S A FUNNY THING, having James Taylor call you. That voice, on your phone. And it’s apologizing for being, by my count, about 30 seconds late, because he was having trouble getting a signal in his hotel room. He is out on tour—“the chances are always good that I am,” he says—in the small French city of Lille. And he is preparing to do something he hasn’t done in a long time: release a record of original material, Before This World, on June 16. It’s been about 13 years since Taylor, 67, released October Road, his last batch of new songs. Not that he’s been idle. He put out two collections of covers, two live albums and a Christmas record in the intervening years, not to mention his usual rigorous touring schedule and, of course, the raising of two young kids. But this is the first time the man responsible for the likes of the immortal “Fire and Rain,” “You’ve Got a Friend,” “Carolina in My Mind” and many other hits has gotten down to doing some new stuff. To mark the occasion, the Rock and Roll Hall of Famer talked to Hemispheres about, among other things, the corruptive power of digital media. HEMISPHERES: It’s been 13 years since we’ve gotten a set of new James Taylor songs. When it came to writing, did you ever worry that you might have dried up? JAMES TAYLOR: I did wonder, going into this, whether the lyrics part of it was going to be there. But given enough empty time, the songs showed up. I’ve often said that it’s such an unconscious and mysterious process, my type of songwriting. You really are just waiting to hear it, and you have to be in a place where you can receive the song, more than generate it. There’s just something about songwriting. It’s like a musical puzzle or a math problem. When you solve it, it’s like you’re being surprised by your own subconscious in a way. That’s an unparalleled delight.
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JA M ES TAY L OR THE HEMI Q&A
HEMISPHERES: You just need to carve out enough time to make it happen. TAYLOR: Absolutely. That’s why I had to borrow a friend’s place for one week at a time to write these new songs. I needed to sequester myself. You know, I also think one of the troubling aspects of modern life is that attention has been shattered into smaller and smaller pieces. I grew up in the woods of North Carolina, and we had long stretches of uninterrupted—I suppose you’d call it “boring”—time. Time to make long thoughts. And be uninterrupted. But I see my kids today. They’ll be watching television and doing their homework at the same time, and someone will text them and they’ll be interrupted by a phone call. It’s smithereens now. And our music starts to be delivered that way too. HEMISPHERES: Do you think that puts art in peril, losing the ability to think long thoughts?
HEMISPHERES: I always wondered what it’s like for you to play the old songs. When you go back to them, do the meanings change as you get older? Do they still feel alive to you? TAYLOR: Well, it’s not so much that they describe me, or they’re a factual history of my life. It’s more that they’re anchored in these specific times. Like, when I sing “Carolina,” it takes me back to a harbor town in Ibiza, in Spain. I missed the last boat, and I was with a girl I had met a couple days before, a girl named Karen, who I’ve never seen since, but she and I had to wait for about eight hours in this square for the first boat of the morning to take us to another island called Formentera. And I remember that. I revisit that place. I remember how it felt when she was asleep in a café chair, and I was sitting there at the table writing this song down. I remember everything about that. It’s like you’re opening a drawer and feeling into it and coming out with a snapshot or a box of photographs. Those songs still have that connection for me. But the real motivation for performing them over and over again is the flow of a live performance, the connection with the audience, the energy that they give you back.
FOLK HERO James Taylor in the early ’70s
“TO ME, THE REALLY AMAZING THING IS THAT I SURVIVED MY 20s. SO MANY PEOPLE WHO WERE DOING LESS DAMAGE TO THEMSELVES THAN I WAS ARE GONE NOW.” to the same thing—and that’s extremely powerful. We felt it intensely after 9/11. I was on the road when it happened; we were on a break, then the tour resumed with a gig in Seattle a couple of weeks later. And those shows were remarkable. It’s like the thing that always happens with live shows was happening with, like, double the voltage. And it showed me what’s really happening in these concerts. But I don’t have any particular claim on the type of experience my audience has. I may be better known for the sort of remedial, self-healing kind of stuff, but a lot of my music is celebratory, just the joy of it. HEMISPHERES: Your last album of original music came out in 2002. Has the songwriting process changed for you? TAYLOR: I find that I tend to come back to the same themes, just from different angles and in different musical settings. Those just seem to be the things that compel me, you know—that are in my program. Now that you mention it, there are probably 100 songs that everybody writes over and over again.
HEMISPHERES: Your fans are really devoted. Do you ever get the sense that you’re filling some deeper emotional need for them?
HEMISPHERES: What are they?
TAYLOR: I don’t feel like it’s that clearly in one direction. It’s communal. Listening to music and playing music are very close
TAYLOR: Well, let’s see. There’s the traveling song. When I was a kid, my mother took me to New York, CONTINUED ON PAGE 83 »
COURTESY OF JAMES TAYLOR
TAYLOR: I think more important than art, it puts politics in peril. Noam Chomsky says that shortening the pieces of information is a type of very effective censorship. You just have enough time to restate what someone already knows. More and more, that’s what news is: just reconfirming someone’s existing point of view. How can you present an argument to an established consensus belief if all you’ve got is a minute and a half? Maybe there are ways of doing it, but to me, the information technological revolution has robbed us of those long thoughts. Myself, I crave empty time.
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A HEMISPHERES SUPPLEMENT: FRANCHISING
HOW TO MAKE YOUR FRANCHISE SUCCEED... ...BY THOSE ALREADY DOING IT. SPANNING SEVERAL INDUSTRIES, THESE FRANCHISES ALL HAVE ONE THING IN COMMON: STRONG BUSINESS PRACTICES FOCUS ON AN EMERGING MARKET Every day, close to 10,000 people across America are turning 65. Because of this, the U.S. senior care sector is quickly expanding to accommodate the aging population and franchises such as in-home care providers Senior Helpers find themselves with a growing customer base. COO Craig Leonard credits the franchise’s success to the passion and care of its franchisees: “What makes a franchise successful is when you take a brand that has a powerful system like ours, and you marry that with the power and passion of the individuals in a community where they live and which they understand well. Local franchisees make the brand come alive. If we leverage the passion from local franchisees and unite that with the needs of a family, then Senior Helpers is a really positive business concept.”
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Meanwhile, Seniors Helping Seniors has established itself in this expanding market with a novel approach to in-home care. “We help
pizzas are the main attraction for new franchisees and customers alike. “When ‘Papa’ John Schnatter first launched in the U.S., Pizza Hut was known for variety, Domino’s was known for speed of service, and there weren’t any chains that focused on quality. Hence our mantra: ‘Better ingredients.
“OF ALL OUR PRODUCTS, OUR MOST IMP O R TA N T IS A S UC CE S SF UL FRANCHISE OW NER” less active seniors continue to live independently in their own homes with dignity and respect by matching them with more active seniors who provide them with all the companionship and help they want,” says Kiran Yocom, who founded the company with her husband, Philip. DEVELOP A TOP-QUALITY PRODUCT According to Joe Smith, VP of global sales and development for Papa John’s, the company’s top-quality
Better pizza’,” says Smith. “For us it’s the most important thing; our franchisees like to be associated with quality. Many decide to join our business after trying our product.” ...OR MAKE YOUR FRANCHISE YOUR NUMBER ONE PRODUCT “Of all the products we develop, distribute and refine, our most important product is a successful franchise owner. We’re not really in the wood renewal business here at
07/05/2015 14:32
A HEMISPHERESSUPPLEMENT: FRANCHISING
Above: Bin There Dump That relies on its franchisees to build relationships in the local communities
our corporate headquarters; we’re in the franchising business. “This means we focus on keeping our franchisees competitive, and developing the tools and technology that will allow them to win in the marketplace,” says Ben Davis, president of wood renewal company NHance. “It was built from the ground up to be a franchise company because franchising is one of the fastest ways to build a brand. You’re building a collaboration between small business owners; even if you were to hire hundreds of managers across all these locations, it’s very difficult to get them to care about growth as much as individual owners do.” ESTABLISH A STRONG BRAND The success of the Coyote Ugly franchise can be credited to a very strong brand identity, something that was solidified in popular culture after the eponymous movie from 2000. Justin Livingston, VP of global development, says, “Coyote Ugly is backed by more than 20 years of experience, more than 20
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“ I T W A S B U I LT T O B E A F R A N C H I S E B E C A U S E T H AT ’ S O N E O F T H E FA S T E S T W AY S T O B U I L D A B R A N D ” saloons worldwide, a blockbuster movie, three seasons on an MTV reality show and countless articles across major publications. Taking advantage of the brand recognition would be enough for any investor, but when you add in a program offering support, training and assistance, it’s a recipe for a very successful investment.” ALLOW YOUR FRANCHISEES INDEPENDENCE Whereas some franchisees may prefer a ‘business-in-a-box’ approach to franchise ownership, Homewatch CareGivers International recognizes that others want to have their own say in how to run their location. To that end, it’s looking for entrepreneurial and self-motivated leaders that can take a proven system, and apply
Above: Despite specializing in wood renewals, NHance’s number-one product is its franchisees
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Information we provide in this ad is not a franchise offering. A franchise offering regulated by any state may be made only if we are first registered, exempted or otherwise qualified to offer franchises in that state, and only if we provide you with an appropriate franchise disclosure document. Follow-up or individualized responses to you that involve either effecting or attempting to effect the sale of a franchise may be made only in compliance with any applicable state requirements. States with presale franchise laws include California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Rhode Island, South Dakota, Virginia, Washington and Wisconsin. If you are a resident of one of these states, are receiving this message in one of these states, or intend to operate a franchise in any of these states, we will not offer you a franchise until we have complied with any applicable requirements in the applicable state.
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their own skills and expertise to grow the company. According to Jennifer Tucker, VP of marketing and business development,“We have to allow some level of independence because we feel like when there is a lot of ownership and buy-in, that we have a better relationship with our franchisees, and they’re able to get out of the gate faster.” LIKEWISE, RELY ON THEM TO BUILD A STRONG NETWORK As a consultative business, Money Mailer, which provides advertising services to small local businesses, thrives most when its franchise owners build successful, long-lasting relationships with the local community. Gary Mulloy, chairman and CEO of Money Mailer, says, “The reality is, our franchisees are the face of the business in the local community.” The franchise follows a businessowner model and, according to Mulloy, this means franchisees have the responsibility and satisfaction that comes with making their clients successful. “Together they watch how they’ve grown that restaurant or dry-cleaning business, and there’s a great sense of achievement there.” UTILIZE LOCAL EXPERTISE “Franchising allows a company to expand larger and quicker by partnering with entrepreneurs.
Top and above: Papa John’s top-quality pizzas attract franchisees; Gary Mulloy sees his franchisees as the face of the business in the local community
It’s all about partnering with the right people, and by doing that we expand our brand more effectively than we could on our own,” says John Ferracuti, VP of That Franchise Group, the company behind Bin There Dump That. Operating a residential dumpster service across Canada and the U.S., the company’s success is predicated upon the quality of its franchisees and staff, and it remains cognizant of the need to bring the right partners into its team. “We look for local people in their local markets, and thrive on becoming part of that community.”
Above: The Coyote Ugly name has become world famous, making it a lucrative franchise
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11/05/2015 15:43
» CONTINUED FROM PAGE 69
room, Rudelania explains that her first clue came when her daughters started turning the TV volume up unusually loud and still complaining that they couldn’t understand it. But the tipping point came in 2012, when a car nearly hit Rubely because the child was unaware of either her mother’s warning screams or the driver’s honks. “I realized then it was more than an inconvenience,” Rudelania says. “It is dangerous.” She took both Rubely and Ambar to the children’s hospital for Rubely’s appointment, not realizing Ambar might also have a problem. The elder girl, it turned out, tested even worse. At home, the girls are squeezed onto the same chair and wear matching Rihanna T-shirts; they’re high-spirited until the conversation turns to school. Ambar explains softly that she should be in the fifth grade but was sent back to the third grade, the same as Rubely. Teachers, Rudelania interjects, refuse to put either girl in the front of the class to help them hear better, and nobody in authority steps in to scold bullies who deride the sisters as las niñas sordas, “the deaf girls.” Yet there was no way this family, surviving on their father’s modest salary, could afford hearing aids for one—let alone two—children. (The cost of the aids can exceed $5,000.) As it is, the family spends nearly one-tenth of its income on an after-school tutor to help the girls with their studies. “When the woman at the hospital called to tell us about Starkey and that we could have help for free, I couldn’t believe it,” Rudelania says. She pauses, grows quiet, her next words catching in her throat, overwhelmed by the emotion of the memory. Composing herself and wiping gathering tears from her eyes, she softly repeats, “I just couldn’t believe it.”
R
UBELY, IT TURNS OUT, IS EASY to fit. Coleman, on his first international Starkey mission, starts out slipping the basic models onto the tubes; the child responds instantly. He jacks up the volume because part of the fitting process involves figuring out the level at which sound is uncomfortable for the patient, to determine when she is getting as much power as she can handle. She grimaces, Coleman turns the aid down a couple clicks, and the smile returns. Ambar is more challenging. After the basic model fails to elicit a reaction, Coleman fetches stronger ones from a long table where hundreds of hearing aids are laid out by power level. Eventually, the downcast girl in the denim vest and polka dot hairbows starts beaming. “I think that works,” Coleman exclaims, his reaction translated by one of a dozen local medical students volunteering as Spanish translators for the week.
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5:10 P.M. Starkey owner Bill Austin and Coleman at a table where hearing aids are arrayed. On Austin’s first mission, in Mexico in the late 1970s, he fit just a few dozen children. On each of the four days in Santo Domingo, Starkey fitted 500 people.
As a bonus, a Starkey volunteer notices the girls are with their 77-year-old grandmother and asks Rudelania if her mother-in-law could use some hearing assistance too. Ana Burgos is whisked to registration, a general ear mold is provided, and within minutes she is in the same chair her granddaughters were just in. Two hearing aids later, her stiff, icy stoicism melts into giggling and clapping. “Better, better, better,” she says gleefully in Spanish. Such add-ons are common at missions. After the fittings, the Burgos family moves on to another tent, where Starkey volunteers explain the proper care and use of the devices. Then they wait another hour or so to get to the head of the line in one last tent, where quality-control technicians check the aids and the fit of the molds one last time. Starkey folks will check in with them regularly to see how things are going, and they’ll be invited back for “after care” when Austin and the crew return for future Santo Domingo missions. “Every patient is tracked in an iCloud database,” Forseth explains. “The child who is not in school, will they be able to go to school? The father, like I saw yesterday, who is worried about losing his job and providing for his family, does he keep his job? We track all of it.” As the family chats with me one final time before hailing a taxi home, a car alarm begins to bleat in the nearby parking lot. It is shrill and incessant, and both Ambar and Rubely reflexively cover their ears and contort their faces.This time, it’s their mother with the look of awe and then a sprawling grin. Many a car alarm or fire engine or blaring school announcement has come and gone in recent years without her daughters noticing, she says. She can’t count the anxious afternoons spent worrying whether her girls might not hear some oncoming danger while they’re out with friends. “That is the sound of a warning,” she explains, more tears rimming her eyes. “At least they can hear it now. I can’t believe it. They can hear it now.” Ann Arbor, Michigan–based journalist STEVE FRIESS has written for The New York Times and Newsweek. He also has significant hearing loss and, like Coleman, lucked into being born into an American family who could afford his hearing aids.
JUNE 2015 • HEMISPHERESMAGAZINE.COM
08/05/2015 12:19
JA M ES TAY L OR THE HEMI Q&A
tend to stick to my sources, the songs that meant a huge amount to me and formed my musical identity. HEMISPHERES: Like what?
» CONTINUED FROM PAGE 72 and I saw a musical called “Greenwillow,” starring Anthony Perkins. It was about this young man whose father had been drawn away from home by this sort of wanderlust. It’s a simple theme, but it seems to have embedded itself in me. I write a lot of songs about the pull of home, the pull of family, of watching the sun rise and set in the same place through the seasons, and then the attraction of wanderlust, of getting out on the road, of seeing the world. HEMISPHERES: You have one of those on the new record, where you sing,“It’s a lovely stretch of the highway, leading me on/And my favorite thing is to miss my home when I’m gone.” That puts you right in the country music tradition.
TAYLOR: Oh, man. It’s hard to say. It starts with the record collection my parents had in the house when I was a kid, though: folk music, Pete Seeger, Lead Belly, Celtic music, bossa nova, and particularly Rodgers and Hammerstein, and Gershwin, and Cole Porter. All that Broadway musical stuff. That was the core of it. HEMISPHERES: You mentioned in an interview a couple of years back that this record may be your last. Is that still the case? TAYLOR: There are people you can identify who continue to do it, to be out there. Tony Bennett is in his late 80s, and Irving Berlin wrote songs in his 90s—and good songs, too. So it may be a longer trajectory than I think, but it’s quite possible that this is the last one. If it takes another 12 years, I’ll be 79. I’ll be pushing 80. Maybe one more. But I certainly would be skeptical about two more. HEMISPHERES: Is that a difficult idea to resign yourself to?
TAYLOR: That’s right. Then there are songs that are sort of hymns for agnostics, an attempt at some sort of spiritual food, at finding spiritual satisfaction. HEMISPHERES: There’s this sense of gentle consolation in a lot of your stuff that’s not unlike some church music. TAYLOR: That’s really true. And it’s like the blues. I’ve always felt a little uncomfortable, a bit like a cultural imperialist, adopting a form of music and moving into it, but on the other hand, that’s all we do. So, in a way, these are my blues. “Fire and Rain.” It’s a way of getting something out of you, exorcising something by expressing it. And that’s the blues tradition. HEMISPHERES: You have some political songs, too. TAYLOR: When I get angry enough to write them. Like “Slap Leather” or “Let It All Fall Down” or “Line ’Em Up.” And then there are some songs that—it’s another type of consolation song, where you sort of parent yourself. When I sang “Sweet Baby James,” the second half of it was about me. It was sung to myself. Then there are some songs that are just flat celebrations, something like “First of May.” There are songs that are about what music means to me, like “Snow Time.” That’s a song about being rescued by music. They surprise me as much as anyone, these songs, when they crop up.
TAYLOR: Well, not as difficult as the idea that you’re going to die! [Laughs.] But no, to me the really amazing thing is that I survived my 20s. So many people who were doing less damage to themselves than I was are gone now. But overall I’ve never really had a plan. I’ve never had a sense of myself 10 years from now. It’s just not the way I live. I’m thinking about the next tour. I’m thinking of my kids and where they’re gonna go to school next. And my daughter Sally, my son Ben and his trajectory, his life. Having kids alters your focus. Do you have kids? HEMISPHERES: I don’t. TAYLOR: I give three pieces of advice to people. Not that I would give you this advice, because I think you probably figured it out. But there are three things that will make you a slave. Taking on a large amount of debt that you gotta pay back. A major substance addiction, that’ll make you a slave. And starting a family and having children before you’re ready to settle down and become a parent. Those are the three. I’ve managed to avoid the debt part of it, but just because I was lucky enough to make as much as I needed, and my habits never outstripped my capacity to earn. And in that respect—in that and many, many other respects—what I am is grateful. Profoundly grateful for how this thing has panned out for me.
HEMISPHERES: Are there any artists you’re into right now? TAYLOR: I’ve been so submerged in the process of making this record for the last two years that I haven’t been listening to enough other music. But I am, in a sense, of a time, and I
HEMISPHERESMAGAZINE.COM • JUNE 2015
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JOE KEOHANE, a writer and editor in New York City, can hardly remember what happened last week, much less what happened in some Spanish town 47 years ago.
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MAINLINE
N24199
N24399
Boeing 767-400 and 767-400ER
N66051
N75390
Boeing 737-900 and 737-900ER
N30401
N25311
AIRCRAFT
CRUISE SPEED
CAPACITY
PROPULSION
WINGSPAN
747-400
777-200/ -200ER
787-8/-9
767-300ER/ -400ER
757-200/-300
737-700/ -800/-900/ -900ER
A319/A320
567 mph
550 mph
560 mph
540 mph
540 mph
530 mph
530 mph
374 passengers
Between 266 and 348 passengers
Between 219 and 252 passengers
Between 183 and 242 passengers
Between 142 and 213 passengers
Between 118 and 179 passengers
Between 120 and 150 passengers
Four Pratt & Whitney PW4056 turbofan engines, rated up to 56,000 pounds thrust
Two General Electric GE90 or two Pratt & Whitney PW4077/4090 turbofan engines, rated up to 94,000 pounds thrust
Two General Electric GEnx-1B turbofan engines, rated up to 74,100 pounds thrust
Two General Electric CF680C2B or Pratt & Whitney PW4060 turbofan engines, rated up to 63,500 pounds thrust
Two Rolls-Royce RB211-535 or two Pratt & Whitney PW2037 turbofan engines, rated up to 43,700 pounds thrust
Two General Electric CFM56 turbofan engines, rated up to 27,100 pounds thrust
Two IAE V2500-A5 turbofan engines, rated up to 26,500 pounds thrust
211 ft., 5 in.
199 ft., 11 in.
197 ft., 4 in.
Up to 170 ft., 4 in.
134 ft., 9 in.
118 ft., 2 in.
111 ft., 11 in.
UNITED EXPRESS N24106
N24411
N24103
N24101
N24108
AIRCRAFT CRUISE SPEED
CAPACITY
PROPULSION
WINGSPAN
86
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CRJ-200/-700
EMB 170/175
EMB 135/145
Q200/-300/-400
EMB 120
530 mph
520 mph
530 mph
414 mph
325 mph
Between 50 and 66 passengers
Between 70 and 76 passengers
Between 37 and 50 passengers
Between 37 and 74 passengers
30 passengers
Two General Electric CC348C1 jet engines, rated up to 13,000 pounds thrust
Two General Electric CF34-8E jet engines, rated up to 14,500 pounds thrust
Two Rolls-Royce AE3007 turbofan engines, rated up to 8,900 pounds thrust
Two Pratt and Whitney PW150A engines, rated up to 4,600 pounds thrust
Two Pratt and Whitney PW118 engines, rated up to 2,200 pounds thrust
76 ft., 3 in.
85 ft., 4 in.
69 ft., 7 in.
93 ft., 3 in.
64 ft., 9 in.
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United Club
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Kiosk Check-in/Customer Service Center
Medical Center
United Global First Lounge
Ticketing/Check-in
Transfer Shuttle
United Arrivals Lounge
Baggage Claim
Bus, Monorail or Train Transport
United Premier® Check-in
Immigration
Secure Walkway
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TSA Pre
TM
TSA Pre-screening Program
Animal Relief Area
IAH | HOUSTON GEORGE BUSH INTERCONTINENTAL AIRPORT TERMINAL A
TERMINAL B
TERMINAL C
(North Concourse)
United Express
United United Express
Bus Station (A2) A30 A29
A27 A26 A25
A17 A18 A19
A20
12
11
International Arrivals
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C17 C16 C15 C14
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C19 C20 C21 C22 C23
Lufthansa Scandinavian Airlines Singapore Airlines Turkish Airlines
C27
TerminaLink Connects Terminals A, B, C, D, & E via train
(Lower Level)
A24
6
A1
B85A B86A B86 B85 B84A-S B87 B88
C2
A2
A15 B79A B79 A11 B80 B77A A9 B81A B77 B81 B76A A8 B76 B83A A7 B83
C2
A14 A12 A10
5
North Concourse
United Air China ANA Avianca EVA Air
D
United Express Air Canada
TERMINAL D
B31 B21 B30 B22 B20 B29 B23 B19 B28 B24 B18 B27 B25 B17 B26
(Lower Level) B12 B14 B15 B16
B1 B11 B2 B10 B3 B9 B4 B8 B5 B7 B6
C29
E24 C30
C31
C32
C43 C34 C35 C36 C37
South Concourse
TERMINAL A
C33
C44
C45
E10
E1 E2 E3 E4 E5
C42 C41 C40
E12
E14
E9
E23
E15 E16 E17
E8 E7
C39
(South Concourse)
E11
E22 E21 E18
E6
E19
E20
TERMINAL E United United Express
ORD | CHICAGO O’HARE INTERNATIONAL AIRPORT E 8
F2
F2
F2 F2 3 F26 F1 1 F2 F1 9 F2 4 F1 7 F2 2 F1 5 1 F1 0 F9 F1 6 F8 F1 4 F7 F1 2 0
F 7 F25
G H
TERMINAL 3
F6 F5 F1 F2 F3 F4
E4 E3 E2
E5
E6
E8
E1
K TERMINAL 2
L
United Express Air Canada
E12 E10
B2 B3 B4 B1
B5
C1 C2 C4 C3 C8 C5 C10 C7 C9 C11 C15 C17 B6
B7
C C16 C18 C20
C22 C19 C24 C21 B8 C26 C23 C28 B9 C25 C27 B10 C30 C29 C31 B11 B12 B14 B16 B17 B18 B19 B20
M
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B21 B22/23/24
TERMINAL 1 Elevated Airport Transport System
TERMINAL 5 United (international arrivals***), ANA,** Air India, Asiana Airlines, Austrian, Avianca, Copa Airlines, LOT Polish Airlines, Lufthansa,** Scandinavian Airlines, SWISS, Turkish Airlines
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United United Express ANA* Lufthansa*
*Departures only **Arrivals only ***International arrivals originating from cities with U.S. Customs preclearance will arrive into Terminals 1 or 2
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RANKED IN #1 CHILDREN’S ENRICHMENT FRANCHISE, JANUARY 2014 ENTREPRENEUR #2 BEST NEW FRANCHISE, MARCH 2014 MAGAZINE #2 BEST PERSONAL FRANCHISES, SEPTEMBER 2013 Bricks 4 Kidz® provides project based programs to teach principles and methods of engineering to children, ages 3 to 13+, using LEGO® Bricks, through enrichment classes in preschool, public and private elementary schools, middle schools, off-campus locations, in-school workshops, holiday and summer camps, birthday parties and other programs.
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@Bricks4KidzCorp
LEGO® is a registered trademark of the LEGO® Group of companies which does not sponsor, nsor authorize or endorse these programs programs. Creative Learning Corporation common shares are listed on OTCBB under the ticker symbol CLCN. © 2013 Bricks 4 Kidz
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No.00000 UA_Hemi_June_2015_Santiago_de_Chile.indd 1
The only daily nonstop service from Houston to Santiago.
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terminal maps
EWR | NEW YORK/NEWARK LIBERTY INTERNATIONAL AIRPORT TERMINAL A
TERMINAL C
United United Express Air Canada
United United International Arrivals United Express
TERMINAL C B2
B3
28/28A 27/ 27A
A3
127 128 126 139 125 124 138 123 137 122 136 121 5 120 13 134 3 3 1 2 13 31 1 0 13
X 26
/
6A
/2
26
A2 25/25A
United International Arrivals Lufthansa Scandinavian Airlines SWISS TAP Portugal
P4
4A /2 24 A 23/23
20/20A
TERMINAL B
A1
113
112
111
110 108
107
104
105
102
103
95
80
81 83 85 87 88
90 72
75
70 71
73
82
84
86
74 (Upper Level)
(Lower Level)
TSA PreCheck now available at all 3 checkpoints
DEN | DENVER INTERNATIONAL AIRPORT
SFO | SAN FRANCISCO INTERNATIONAL AIRPORT B
A B16 B18 B20 B22 B24 B26 B28 B30 B32 B34 B36
Air Canada Lufthansa
A24-A39
A40-A53
A58-A68
TE R M I N A L 1
United United Express
64 63
62 65 61 66 60 78A/B 77A/B/C 6768 69 76A/B 79
C23-C39
B39 B41 B43 B45 B47 B49 B51 B53 B55 B57
84
82
80
85
90
C40-C49
72/73 73A 74
81
88
83
(Lower Level) 75
G92
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G94
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G91
G102
C
Gates A1-A12
G93 G95
G101
1 3 5 7 9 1 B8 8 8 8 8 9 B B B B B B93 B95 0 2 4 6 8 0 B8 B8 B8 B8 B8 B9 B92 94 B
9 1 5 7 9 71 73 5 6 B5 B6 63 B6 B6 B B B B7 B B77 9 B7
B30 B42 B44 B46 B48 B50 B52 B54 B56 B58 B60
TE R M I N A L 2
TERMINAL 3
United United Express
B15 B17 B19 B21 B23 B25 B27 B29 B31 B33 B35 B37
86
Pedestrian Bridge
97
94 91
101
Newark Liberty International Airport Station — Connection with Amtrak and New Jersey Transit
TERMINAL EAST
96 92
109
P1, P2, P3
TERMINAL WEST
98 99
115
114
B1
G97 G99
G
I N T E R N AT I O N A L TE R M I N A L
A Air Canada, Asiana Airlines, Avianca
United, Air Canada, Air China, Air New Zealand, ANA, EVA AIR, Lufthansa, Scandinavian Airlines, Singapore Airlines, SWISS, Turkish Airlines
IAD | WASHINGTON DULLES INTERNATIONAL AIRPORT C
D
United United Express
United United Express
C2-4
C6-8
C1-3 A2
A
A1
C10-14
C5-7 A4
A3
C18-26
C9-11 A6
A5
United Express Avianca Copa Airlines Ethiopian
C28-30
D2-8
D1-7
C17-27 A14
A22
A15
D10-16
D9-11
A25
A21
Z Gates 1-4
MAIN TERMINAL
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D18-26
D15-21 B38-B48
A32
B35-B51
D28-32
D23-29
B63-B79
B ANA Austrian Avianca Brussels Airlines Lufthansa Scandinavian Airlines South African Airways Turkish Airlines
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LAX | LOS ANGELES INTERNATIONAL AIRPORT
GUM | GUAM INTERNATIONAL AIRPORT
TERMINAL 2
TE R M I N A L 3
TE R M I N A L 1
Air Canada Air China Avianca
MAIN TERMINAL United 21
71A 71B 73 75A
70A 70B 72 74
75B 77
TE R M I N A L 4
TE R M I N A L 5
80 81 82 83 84 85 86 87 88
76
20
19
18
17
16
15
14
12 13
TERMINAL 6
TERMINAL 7
TERMINAL 8
Copa Airlines (departures)
United United Express
United United Express
11 (Lower Level) 10
TO M B R A D L E Y I N T E R N A T I O N A L TE R M I N A L United, ANA, Asiana Airlines, Copa Airlines (arrivals), Ethiopian, EVA AIR Lufthansa, Air New Zealand, Singapore Airlines, SWISS, THAI, Turkish Airlines, 9
Food Court (Lower Level)
Café
NRT | TOKYO NARITA INTERNATIONAL AIRPORT
8
Fourth Floor
Satellite 2
Third Floor 43
42
41
37
35
33
31
Security Checkpoint
27
26
25
7
24 23
44
22 36
38
45 46
34
21
32
North Wing
47
South Wing 18 52
53
6
17 16
51
15 11
54
12
14
5
Satellite 1
55 56 57
4 58
TERMINAL 1 United Air Canada Air China ANA Air New Zealand Asiana Airlines
Austrian EGYPTAIR EVA AIR Lufthansa Scandinavian Airlines
Singapore Airlines SWISS THAI Turkish Airlines
LHR | LONDON HEATHROW INTERNATIONAL AIRPORT TERMINAL 2B
FRA | FRANKFURT INTERNATIONAL AIRPORT Gates
Gates
E1-E26
D1-D54
Pier E
Pier D
Pi Gates
B47 B27 B26 B46 B28 B48 B45 B25 B23 B42 B44 B24 B22 B43 Pier B B10-B20 B1-B41
er
C
e Pi
C1-C9
B48
B32
B33
B47
B46
B44
B43 B42
B36
B38 B39
B41 B29
Underground Walkway
Pier A
A18 A21
rA
/Z
Gates
Z11-25/A1-42
A/Z Gates 50-69
TE R M I N A L 2
B49 B31
Pier A/Z
Arrivals Lounge
A5
TE R M I N A L 1 United Aegean Airlines Adria Airways Air Canada Air China ANA Asiana Airlines
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Austrian Croatia Airlines EGYPTAIR Ethiopian LOT Polish Airlines Lufthansa Scandinavian Airlines
Singapore Airlines South African Airways SWISS TAP Portugal THAI Turkish Airlines
TERMINAL 2A
Transfer to Terminal 1 is via walkway Transfer to Terminal 3-4-5 is via secure side shuttle bus
JUNE 2015 • HEMISPHERESMAGAZINE.COM
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travel info
DELAYED OR CANCELED FLIGHTS
Tips for when your flight is delayed or canceled On occasion, delaying or canceling a flight is the only way we can maintain our high safety standards. In these challenging situations, simply knowing more about your options is an important step toward getting your travel plans back on track.
GETTING REBOOKED
RESCHEDULING YOUR TRIP
If your travel is significantly disrupted, we’ll automatically look for another flight to book you on. We’ll notify you using the contact information provided during booking or at check-in, and you can also view your updated itinerary through the United app, united.com/checkin or an airport kiosk, or ask a United representative.
If your flight is canceled or delayed two hours or more, and you want to postpone or cancel your trip, please call us at 1-800-UNITED-1 (1-800-864-8331) within the USA or Canada, or go to united.com/contact for international contact options.
Sometimes the next available United flight may not be for several hours or, in rare cases, even longer. In these situations, the following options may be available:
MANY OF THESE FEATURES ARE NOW AVAILABLE THROUGH THE UNITED APP, UNITED.COM/CHECKIN AND OUR AIRPORT KIOSKS. If you’re on an aircraft equipped with Wi-Fi, you can access the United app and united.com for free.
STANDING BY
SWITCHING TO A NEARBY AIRPORT Flights into or out of nearby airports may be available. If you’re able to arrange ground transportation, switching to another airport could reduce your delay.
If you’re given a new itinerary but would prefer to take an earlier flight that is sold out, you can ask to be added to the standby list at no charge. If you don’t get a seat, we’ll move you to the standby list for the next flight.
STAYING OVERNIGHT If your flight is canceled because of a mechanical issue or other circumstances within our control, we will try to accommodate you in a nearby hotel at our expense. For events outside of our control, such as weather, we may be able to help you find a local hotel at a discounted rate, but we do not cover hotel or meal expenses. If this situation applies to your travel, you can ask a United airport representative about discount hotel options.
BE PREPARED
BEFORE YOU TR AVEL
DOWNLOAD THE UNITED APP You can use it to get your boarding passes, check flight status, view standby lists, change to other flights and more.
PROVIDE ACCUR ATE CONTAC T INFORMATION When contacting you about your flights, we rely on the mobile phone number and email address you’ve given us. During check-in, please ensure that your contact details are up to date.
BUY TRIP INSUR ANCE The cost is usually low, and it can offset expenses incurred due to travel disruptions and bag delays. Learn more at united.com/tripinsurance
KEEP ESSENTIAL ITEMS IN YOUR C ARRY-ON BAG You can help yourself through a delay by keeping snacks, baby supplies, medication, travel documents and other essential personal items in your carry-on bag for easy access.
CHECKED BAGS If you are booked on a new itinerary, we’ll make every effort to reroute your checked baggage. Please ask a United representative about the status of your bags and if they can be rerouted. A toiletry kit may be provided if an overnight stay is necessary and we can’t retrieve your checked baggage. If your bags arrive at your destination before you do, we will secure the bags until you claim them. If your baggage doesn’t arrive at your final destination with you, please see a Baggage Service representative.
VISIT UNITED.COM/ IMPORTANTNOTICES BEFORE YOUR TRIP This page provides information about severe weather, airport updates and other issues that may affect your travel, and sometimes offers extra flexibility to change your travel plans in advance.
Different policies may apply when traveling to and from certain countries. Please refer to united.com for our Contract of Carriage and additional information.
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customs & safety
travel info
U.S. and Guam international arrivals/ expedited screening through CBP Arrivals in the U.S. U.S. Customs and Border Protection (CBP) has automated the I-94 arrival/departure record. After CBP inspection, travelers can request a copy of their I-94 at cbp.gov/I94.
DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection
Type or print legibly with pen in ALL CAPITAL LETTERS. Use English. Do not write on the back of this form. This form is in two parts. Please complete both the Arrival Record (Items 1 through 17) and the Departure Record (Items 18 through 21). When all items are completed, present this form to the CBP Officer. Item 9 - If you are entering the United States by land, enter LAND in this space. If you are entering the United States by ship, enter SEA in this space. 5 U.S.C. § 552a(e)(3) Privacy Act Notice: Information collected on this form is required by Title 8 of the U.S. Code, including the INA (8 U.S.C. 1103, 1187), and 8 CFR 235.1, 264, and 1235.1. The purposes for this collection are to give the terms of admission and document the arrival and departure of nonimmigrant aliens to the U.S. The information solicited on this form may be made available to other government agencies for law enforcement purposes or to assist DHS in determining your admissibility. All nonimmigrant aliens seeking admission to the U.S., unless otherwise exempted, must provide this information. Failure to provide this information may deny you entry to the United States and result in your removal.
CBP Form I-94 (05/08) OMB No. 1651-0111
Arrival Record Admission Number
000000000 00
1. Family Name 2. First (Given) Name
5. Sex (Male or Female)
6. Passport Issue Date (DD/MM/YY)
7. Passport Expiration Date (DD/MM/YY)
8. Passport Number
9. Airline and Flight Number
10. Country Where You Live
11. Country Where You Boarded
12. City Where Visa Was Issued
13. Date Issued (DD/MM/YY)
14. Address While in the United States (Number and Street) 15. City and State 16. Telephone Number in the U.S. Where You Can be Reached 17. Email Address CBP Form I-94 (05/08)
DEPARTMENT OF HOMELAND SECURITY U.S. Customs and Border Protection
OMB No. 1651-0111
Departure Record Admission Number
000000000 00
18. Family Name 19. First (Given) Name
20. Birth Date (DD/MM/YY)
21. Country of Citizenship
CBP Form I-94 (05/08) See Other Side
The TSA manages and operates , an expedited security screening program that allows certain travelers to move through security more quickly and easily when departing from participating airports in the U.S. The TSA, not United, randomly selects travelers for expedited screening.
3. Birth Date (DD/MM/YY)
4. Country of Citizenship
U.S. Customs Declaration One traveler per family must complete a customs declaration before arrival in the U.S. Please read both sides of the document, complete the form in English, using capital letters, and be sure to sign. If you are passing through the U.S., write “TRANSIT” and your final destination country in the address field.
OMB No. 1651-0111
Welcome to the United States I-94 Arrival/Departure Record Instructions This form must be completed by all persons except U.S. Citizens, returning resident aliens, aliens with immigrant visas, and Canadian Citizens visiting or in transit.
Expedited screening through the U.S. Transportation Security Administration (TSA)
STAPLE HERE
Left: U.S. I-94 Arrival/Departure Record, which all Guam-CNMI Visa Waiver Program participants must complete; right: U.S. Customs Declaration
Arrivals in Guam All travelers entering Guam under the terms of the Guam-CNMI Visa Waiver Program must complete an I-94 Arrival/Departure Record (one per person, including infants); an I-736 (one per person, including infants); and a Guam Customs Declaration (one per family). All other travelers must complete a Guam Customs Declaration only. Forms must be completed in English, using capital letters. If you are passing through Guam, write “TRANSIT” and your final destination country in the address field. The Customs and Border Protection officer will place the I-94 departure record in your passport after inspection. Before boarding your return flight, please give the departure record to the airline representative at the boarding gate.
The ability to use lanes is most consistent for travelers who have joined a Department of Homeland Security Trusted Traveler program. After completing a background check and screening, travelers who are enrolled in a Trusted Traveler program are issued a Known Traveler Number (KTN) or PASS ID. Members of the U.S. Armed Forces, including those serving in the U.S. Coast Guard, Reserves and National Guard, can use their Department of Defense (DoD) identification number. This number should be noted when making a flight reservation, or you can add it to an existing United reservation through the “Edit traveler information” option at united.com/managereservations. If the TSA determines that a traveler is eligible for expedited screening, information is embedded in the barcode of his or her boarding pass. A logo or “TSA PRE” is also printed on the boarding pass near the traveler’s name. When the TSA agent at a participating airport scans the barcode, eligible travelers will be directed to a lane. Note that not all airports offer lanes. Children ages 12 and under may accompany an eligible traveler through . As of April 2015, travelers without a KTN/PASS ID/DoD ID number, including those who previously opted in through a frequent flyer program, will notice a reduction in the number of times they are chosen by the TSA for . Additionally, the TSA will always incorporate random and unpredictable security measures throughout the airport, and in order to retain a certain element of randomness, no individual will be guaranteed expedited screening. Visit tsa.gov/tsa-precheck to learn more.
Expedited entry Clearance in the U.S.—Global Entry™ expedited passport control and customs CBP offers the Global Entry program to expedite the processing of pre-approved, low-risk international travelers entering the U.S. Upon returning from travel abroad, travelers enrolled in Global Entry may bypass the regular passport control line and proceed to the Global Entry kiosk. For detailed information, including eligibility requirements and the enrollment process, visit globalentry.gov.
OneStop Lanes in Chicago and Houston shorten your walk If you didn’t check any bags, proceed to the OneStop lanes, regardless of your nationality or final destination. Global Entry kiosks are available. In Houston, you may also use the OneStop lanes if you checked a bag and are immediately connecting to another United-operated international flight.
Safety information NEED TO KNOW Customer safety is our primary concern. Our flight attendants are trained thoroughly in all safety procedures. But as expert as they are, in the event of an emergency they need help from you, the customer. You should be aware of the following:
!
EXIT Location of the nearest emergency exit
The correct procedure for exiting the cabin in an emergency
Where your oxygen mask will appear, how to start the oxygen flow and how to use the mask
Please look carefully at the safety information card located in the seat pocket in front of you
Poisons, radioactive material, corrosive and oxidizing agents
Liquid and solid explosives
Smoking is not permitted. Federal law imposes fines of $1,000 for smoking and up to $2,200 for any attempt to disable an aircraft’s smoke detectors. We prohibit the use of e-cigarettes and personal vaporizers on our flights.
NEVER PERMITTED The Federal Aviation Administration and the Transportation Security Administration prohibit hazardous materials in either checked or carry-on baggage. Substantial fines can be imposed for violations.
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Flammable liquids, gases and compressed gases
Spare lithium batteries can never be in checked baggage, including gate-checked bags. Stow all spare batteries in carry-on bags. E-cigarettes and personal vaporizers are also not permitted in checked bags.
It is a violation of federal regulations to drink alcoholic beverages during a flight unless they are served by our personnel. Also, airlines are forbidden to serve alcoholic beverages to anyone who appears to be intoxicated.
JUNE 2015 • HEMISPHERESMAGAZINE.COM
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safety
travel info
Rechargeable batteries
Use of personal electronic devices
Rechargeable batteries have a risk of overload or fire when not stored properly. Rechargeable batteries should be stored in their electronic devices or properly protected to avoid contact with metal or other batteries during flight. All spare batteries should be protected from short circuit and stowed only in your carry-on bags.
What is the new portable electronic device policy? Travelers may use small, lightweight portable electronic devices in non-cellular or “airplane” mode on United- and United Express®-operated flights gate-to-gate. This policy applies to flights operating within the 50 U.S. states, all U.S. territories and select international locations as announced by the flight attendant on your flight. How do devices need to be secured or stowed? Devices may be held in hand (not left unsecured around the seat) or placed in a garment pocket or in the seatback pocket, as long as the device is less than 2 pounds. Devices weighing more than 2 pounds must be stowed in approved carry-on baggage in the overhead compartment or under the seat in front of you during take-off, taxi and landing. In an emergency situation, all devices must be turned off and stowed. For international destinations, your flight attendants will advise if it’s necessary to turn off and stow your device. Are there any exceptions to using personal devices under this new policy? The captain may request that all devices be fully turned off in certain circumstances, such as for poor visibility landings. Please always listen to and follow crewmember instructions. Does the new policy allow me to use a small notebook laptop? No. The new policy does not apply to laptops or DVD players,
Travel notes
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which may only be used when announced by your flight crew. Will I be able to use Wi-Fi below 10,000 feet? Our aircraft equipped with satellite Wi-Fi are currently configured to allow Wi-Fi above 10,000 feet. However, we are exploring options to provide gate-to-gate Wi-Fi in the future. When can I use in-seat power? Use of in-seat power is prohibited during taxi, takeoff and landing. PERMITTED Small, lightweight PEDs (Personal Electronic Devices) may remain on from door closure to landing Cell phones should be in airplane mode or have cellular service disabled Bluetooth devices LIMITED PERMISSION Laptops and DVD players must be stowed in approved carry-on baggage during taxi, takeoff and landing
CUSTOMER CARE We are committed to providing quality service, and we want to hear about your travel experience with us. In addition, if you think a certain employee or an action taken on your behalf deserves special recognition, please let us know. Please give us your comments at united.com/feedback.
Can I make calls or send text messages? The use of cellular network services during the flight is not permitted by the Federal Communications Commission (FCC). The use of any voice application, such as a Web-based Voice over Internet Protocol (VoIP) service, in connection with inflight Wi-Fi service, is not permitted.
E-cigarettes or personal vaporizers may accidentally activate in baggage. This may cause the device to overheat or overload and may cause a fire. For this reason, these devices must be stowed in your carry-on baggage only. Advanced mobile phones, PDAs and other personal electronic devices with wireless capabilities may be used in flight when switched to “airplane” mode. A visible airplane-disabled mode should be identifiable and shown to a crew member upon request. Flight attendants will notify mobile phone and two-way pager users when it is safe to begin placing or receiving phone calls or pages after landing. One-way pagers may be used to receive messages at any time. PLEASE NOTE
NEVER PERMITTED Radio Receivers and/or transmitters, including AM/FM/SW/CB and Scanners Televisions Remote-controlled toys Personal air purifiers Spare lithium batteries in checked or gate-checked bags E-cigarettes or personal vaporizers in checked or gate-checked bags ADDITIONAL INFORMATION All devices must be used with sound off or with headsets at all times
CAN I TAKE PHOTOS AND VIDEO ONBOARD?
Customers may always use any medically prescribed physiological instrument, such as a hearing aid or a pacemaker. On aircraft equipped with in-ear headphones, customers with hearing-assistance devices may request a different headset from a flight attendant. Passengers are allowed to use non-battery-operated headphones during taxi, takeoff and landing. The in-seat power system may be used only above 10,000 feet. Use of the system is at your own risk. Do not remove batteries. We are not responsible for loss of data or damage to computer hardware or software.
PLEASE NOTE
Yes. The use of small cameras or mobile devices for photography and video is permitted on board, provided you keep the purpose of your photography and video to capturing personal events. Photographing or recording other customers or airline personnel without their express consent is prohibited.
United strictly prohibits the modification or use of any object or device to alter or limit the functionality, permanently or temporarily, of any aircraft structure, seat assembly, tray table, etc. If you see a customer using any such device or object, please inform United personnel immediately.
JUNE 2015 • HEMISPHERESMAGAZINE.COM
08/05/2015 12:20
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INDEPENDENT & ICONIC E S T.
1994
The Ultimate Steak Experience! Manny’s
RingSide Steakhouse
mannyssteakhouse.com
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MINNEAPOLIS, MN 612.339.9900
PORTLAND, OR 503.223.1513
PROPRIETORS: Phil Roberts, Peter Mihajlov
PROPRIETORS: Jan, Scott & Craig Peterson
& Kevin Kuester
Gene & Georgetti
Grill 225
geneandgeorgetti.com
grill225.com
CHICAGO, IL 312.527.3718
CHARLESTON, SC 843.266.4222
PROPRIETORS: Tony & Marion Durpetti
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III Forks Benjamin Steak House benjaminsteakhouse.com
NEW YORK, NY 212.297.9177
iiiforks.com
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McKendrick’s Steak House mckendricks.com
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GAMES
World Capitals
ALL THEME CLUES ARE IN BOLD If you fill in the crossword, please take the magazine with you so it’s replaced. Answers on page 52
BY GREG BRUCE
103
CROSSWORD © PUZPUZ PUZZLES
HEMISPHERESMAGAZINE.COM • JUNE 2015
ACROSS 1. Gravy ingredient 6. Fishhook’s end 10. Like some hands 14. Chess ending 18. Flood embankment 19. Stupid 20. Express regret 21. Fairy-tale creature 22. Best 23. Steaming 24. Engine sound 25. Small recess 26. ___ of Endearment 27. Bad habit, so to speak 28. Dissection class 30. Brit’s alphabet ender 31. Foolishly 34. Winter Olympics event 35. Good ___ 37. Keepsake on a chain 39. Egypt 43. Squeeze (out) 44. Trot or canter 45. Between fly and feather 46. Will supplement 50. Open wide 51. Trust in 52. Word with heat or meat 53. Pass over 55. Bewail 56. “You said it!” 57. Lay to rest 59. Florida’s Key ___ 61. Cattle farm 63. Like some cuisine 65. Iraq 67. Raspy 72. Dilly-___ 74. Wizardry 76. Link 77. Neatnik’s opposite 81. No-win situation 82. Everyday 84. Produce protection 85. Tinged with gold 87. Parsley or sage 90. Having a Havana 92. High school sweetheart, e.g. 93. Reebok rival 94. Martini ingredient
103_HEM0615_PUZZLES.indd 103
crossword
95. South Korea 96. Burst in suddenly 98. In the middle of 102. Class of racing car 104. Besmirching 106. Wildcatter’s find 108. Element named for a mythical queen 110. Bakery product 111. Walloped, old-style 113. Unable to decide 114. Hit hard 116. Glossy brown fur 117. Name 118. Enthusiastic 119. Word with high or hole 120. Model’s asset 121. Questionnaire choice 122. Headquarters 123. Three feet 124. Binge 125. Wanting DOWN 1. Barrage 2. Cash in 3. Cook too long 4. Santa’s reindeer, e.g. 5. Finland 6. Dull 7. Without delay 8. Reiterate 9. “So long!” 10. Rascal 11. Snug Elizabethan attire 12. Rodeo ring? 13. Register (Brit. var.) 14. Singular obsession 15. Enthralled 16. Helen of ___ 17. “It’s a mouse!” 19. Parlor piece 29. Nearby 32. Caroline, to Ted 33. Tranquil discipline 34. Casing 36. Blush 38. Cornfield sound 40. Bookkeeping entry 41. Great review 42. Gathering clouds, say
45. Tree with triangular nuts 46. Not worth a ___ 47. Many an office has one 48. Under the weather 49. At risk 50. Safe buster 51. Dog holder 52. It’s spotted in casinos 54. Heavy cart 55. Forearm bone 58. Clear (of) 60. Electrical unit 61. ___ to riches 62. Sweltering 64. Slyly cruel 66. Apply paint crudely
68. Broadcasting 69. Bridle part 70. Join the chorus 71. Pull the plug on 73. Fanciful story 75. Smartphone feature 77. Mouth off to 78. Guitar forerunner 79. Creme-filled snack 80. High society 83. Access the Web 86. Improvise 87. Johnny Cash NIN cover 88. Australian runner 89. Deeply engrossed 91. Jamaica and Norfolk Island
93. Canadian province leader 96. Large lizard 97. Piece of body art 98. Take in 99. A type of joint 100. Bring relief to 101. Highborn 103. Pint-sized 105. Two-to-one, e.g. 107. Skeptical 108. PBS science show 109. Eye part 112. Itsy-bitsy biter 113. File folder feature 115. Was in front 116. __-out clause
12/05/2015 10:55
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12/05/2015 10:47
GAMES
sudoku
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105
HEMISPHERESMAGAZINE.COM • JUNE 2015
ANSWERS
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star alliance
travel info
Global reach. Worldwide recognition. Excellent travel services.
Star Alliance Member Airlines
United and Star Alliance member airlines provide seamless air travel around the world. Star Alliance is the world’s largest global airline alliance, with more than 18,500 daily flights departing to 1,321 destinations. Customers have access to a comprehensive global network, frequent-flyer travel benefits and worldwide lounge access on all Star Alliance member airlines.
The Star Alliance network Established in 1997 as the first truly global airline alliance to offer customers a worldwide travel network, Star Alliance aims to provide customers with a seamless travel experience across multiple airlines. The Star Alliance lounge network is the largest in the world, with more than 1,000 locations worldwide. Earn miles and status faster With the largest airline alliance, you can earn MileagePlus award miles almost anywhere in the world you fly. Miles can be earned on most fares on almost any Star Alliance flight and can be credited to your account. Plus, the flight miles will count toward Premier® status. Earn recognition around the world The more that you fly with United and the Star Alliance airlines, the higher your status can be. MileagePlus Premier status is recognized across the alliance as either Star Alliance Silver or Star Alliance Gold, with travel benefits worldwide. Go to united.com/staralliance for the Star Alliance Silver and Gold status benefits you can receive. Award travel is now easier With Star Alliance Awards, you can use your MileagePlus award miles for award travel on any Star Alliance carrier worldwide. Or, use them for Star Alliance Upgrade Awards and upgrade to a premium cabin for maximum comfort (available on most Star Alliance airlines).
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Other Airline Partners You can earn and/or redeem award miles on many of our other airline partners. See united.com/airlinepartners for specific information about each of our other airline partners. • Aer Lingus • Aeromar • Air Dolomiti • Amtrak (train) • Azul
• Cape Air • Edelweiss • Germanwings • Great Lakes • Hawaiian Airlines
• Island Air • Jet Airways • Silver Airways
JUNE 2015 • HEMISPHERESMAGAZINE.COM
06/05/2015 09:36
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1:00 pm
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MIDNIGHT
Route Maps
GREENLAND
CITY United Hub (Blue All Caps)
Route lines do not reflect actual flight path
ALASKA (U.S.)
Cities served Cities served by select airline partners Time zone boundary
United/United Express United Seasonal Service
Lulea Fairbanks Reykjavik
ICELAND
NORWAY
UNITED KINGDOM
Changchun Shenyang
JAPAN
N. KOREA
Tianjin
Sendai
Dalian
SAN FRANCISCO
Komatsu
S. KOREA
Seoul TOKYO (NRT) Tokyo/Haneda (HND) Pusan Fukuoka Osaka Nagoya Nanjing Cheju Okayama Hefei Nagasaki Shanghai Chengdu Wuhan Kumamoto Kochi Oita Hangzhou Ningbo Kagoshima Chongqing 6:00 Matsuyama Changsha Wenzhou Miyazaki Nanchang Guiyang BHUTAN Fuzhou Guwahati Guangzhou Okinawa Kunming Taipei Xiamen BANGLADESH Guilin Agartala Nanning Macau Shenzhen Ishigaki Dhaka BURMA Hanoi Hong Kong TAIWAN Chiang Rai LAOS Haikou Chiang Mai Vientiane Zhengzhou
Yangon
THAILAND
Krabi Phuket Hat Yai Penang
9:00 pm
South China Sea
Khon Kaen
Luzon Island
Bangkok CAMBODIA Siem Reap Phnom Penh VIETNAM
5:30
Qingdao
Torreon
Saipan Rota
PHILIPPINES
Kwajalein
Yap Pohnpei
Kota Kinabalu
Chuuk (Truk)
Palau
FEDERATED STATES OF MICRONESIA
Bandar Seri Begawan
Kuala Lumpur
MARSHALL ISLANDS
Cebu
Ho Chi Minh City (Saigon)
MALAYSIA
GUAM
Majuro
Funchal
Bermuda
CANARY ISLANDS
Monterrey
Durango MEXICO
Tenerife Las Palmas
Santo Domingo Aguadilla
Nassau
Tampico Aguascalientes Providenciales San Juan Queretaro Cozumel Puerto Mexico City St. Thomas Plata Veracruz Ciudad del Grand Cayman Puerto Vallarta Santiago St. Maarten Manzanillo Carmen Puebla Montego Antigua Belize Punta Guadalajara Bay Oaxaca Cana Roatan Morelia Huatulco San Pedro Sula Tegucigalpa Ixtapa/Zihuatanejo St. Lucia Aruba Villahermosa San Andrés Bonaire Acapulco Guatemala City Barranquilla Maracaibo NIC. Port-of-Spain Panama San Salvador Caracas COSTA City Valledupar Managua RICA Valencia Cartagena Cucuta PANAMA Liberia
HAWAI‘I (U.S.)
Los Cabos
Honolulu
VENEZUELA
Medellin Armenia Cali
Kosrae
BRUNEI
Bucaramanga
ALGERIA
WESTERN SAHARA
Dakar
D
O
N
E
S
I
A
Jakarta
U. A. E.
GUINEA BISSAU
Conakry GUINEA Freetown
SURINAME
SIERRA LEONE
Monrovia LIBERIA
BENIN TOGO
Fortaleza
Colombo SOMALIA
UGANDA
Entebbe
Libreville GABON CONGO
SRI LANKA KENYA
RWANDA
Mahé
BURUNDI
Bujumbura
TANZANIA
3:00 pm
Lima
Pago Pago
WESTERN SAMOA
Port Vila Cairns
FIJI
FRENCH POLYNESIA
Nadi
Noumea
1:00
Brisbane
Norfolk Island
Gold Coast
9:30 pm
to San Francisco
Adelaide
Sydney
Melbourne
Nelson
NEW ZEALAND Queenstown
Route lines reflect flights operated by United Airlines and/or its regional partners. For accurate flight schedules, please see www.united.com. © 2015 United Air Lines, Inc. All Rights Reserved.
7:00 pm
Insert_HEM0615_Routemaps.indd 107
8:00 pm
Rotorua Napier-Hastings
Palmerston North Wellington Blenheim Christchurch
Dunedin
World time zones shown in Standard Time.
9:00 pm
10:00 pm
11:00 pm
to New York (Newark) to Washington (Dulles)
NAMIBIA
1:00 am
2:00 am
3:00 am
4:00 am
5:00 am
Rio de Janeiro
Windhoek
BOTSWANA
Gaborone Johannesburg
ARGENTINA
Bermuda
Piedras Negras Monterrey Torreon Matamoros Durango MEXICO Ciudad Victoria
COLOMBIA
12:00 MIDNIGHT
to New York (Newark)
Bloemfontein Maseru
Porto Alegre
7:00 am
Montevideo Buenos Aires
NORWAY
Manzini
Oslo SWEDEN
FINLAND
Turku
Helsinki
Stockholm
Tallinn ESTONIA
Stavanger MADAGASCAR Aberdeen
SCOTLAND Maputo
Glasgow Edinburgh SWAZILAND NORTHERN Newcastle IRELAND UNITED Durban KINGDOM Belfast
Aalborg
Gothenburg LATVIA
Riga
DENMARK
Aarhus Billund Esbjerg
Copenhagen Malmo Gdansk
Palanga LITHUANIA RUSSIA
Vilnius
Kaliningrad
Atlantic Ocean
Atlantic Ocean
8:00 am
6:00 pm
Bremen Hamburg SOUTH AFRICA Minsk Manchester POLAND East London Dublin WALES Berlin ENGLAND NETH. BELARUS Hannover Cape Town Shannon Amsterdam Birmingham Warsaw Port Muenster Elizabeth Cork GERMANY Leipzig London BELGIUM Dresden Bristol London Brussels Prague Katowice (Gatwick) Cologne Frankfurt Kraków UKRAINE CZECH Cities served by select airline Luxembourg Nuremberg REPUBLIC partners that are not visible Stuttgart SLOVAKIA Kosice Munich Paris on the map: Salzburg Basel Linz Vienna Budapest AUSTRIA FRANCE Blantyre, Malawi Friedrichshafen Klagenfurt Cluj-Napoca SWITZ. Durban, South Africa Ljubljana Geneva Verona Lyon Venice Zagreb Bucharest Harare, Zimbabwe Trieste BOS. ROMANIA Turin Milan Bologna Manzini, Swaziland Belgrade HERZ. Genoa Florence Toulouse Sarajevo Lilongwe, Malawi La Coruna SERBIA BULGARIA Marseille Nice Pisa Ancona Split Bilbao KOS. Maputo, Mozambique Sofia Dubrovnik Skopje Rome SPAIN Istanbul Bari Tirana MAC. Barcelona Porto ALBANIA Naples Madrid ITALY Thessaloniki PORTUGAL Valencia Alexandroupolis Palma GREECE Ibiza Izmir La Romana Palermo Alicante Lisbon Mediterranean Sea Athens Sevilla Mikonos Faro Bodrum MALTA Luga Heraklion Rhodes
URUGUAY Santiago
5:00 pm
IRELAND LESOTHO
VENEZUELA
6:00 am
Bergen
Lilongwe MOZAMBIQUE ZIMBABWE
Belo Horizonte
PARAGUAY
Santiago Samana Santo Domingo Nassau Aguadilla San Juan Havana Culebra Los Cabos Tampico Vieques Providenciales Aguascalientes Queretaro St. Thomas Tepic Cozumel Poza Rica Tortola Puerto Plata Virgin Gorda Jalapa Grand Cayman Puerto Vallarta Ciudad del Anguilla Manzanillo Veracruz Carmen Mexico Montego St. Maarten City Puebla Guadalajara Belize Bay Punta Ponce Antigua Oaxaca Kingston Morelia Cana Roatan Pointe a Pitre Lazaro Mayagüez St. Kitts San Pedro Sula Cardenas Martinique Huatulco Nevis Puerto St. Lucia Tegucigalpa Ixtapa/Zihuatanejo Escondido Villahermosa Barbados San Andres Aruba Acapulco Bonaire Island Guatemala City NIC. Grenada Tobago San Salvador Pacific Ocean COSTA Caracas Port-of-Spain Managua RICA Panama City Liberia PANAMA
Auckland Hamilton
to Cleveland
HOUSTON (INTERCONTINENTAL) San Austin New Orleans Chihuahua Antonio Guaymas
Tasman Sea
to Denver
to Los Angeles
Perth
6:00 pm
Lusaka
Harare
CHILE
Rarotonga
NEW CALEDONIA
Indian Ocean
10:00 am
Brasilia
Nuku’ Alofa
AUSTRALIA
MALAWI
ZAMBIA
BOLIVIA Santa Cruz
Papeete
Niue
ANGOLA
Salvador Cuzco
4:00 pm
COMOROS
Lubumbashi Apia
Indian Ocean
SEYCHELLES
Dar Es Salaam
2:00 pm
Recife
MALDIVES
Nairobi
Kigali
Kinshasa
Coimbatore
ETHIOPIA
Juba
DEM. REP. CONGO
Bangalore Chennai (Madras)
Kozhikode Cochin Trivandrum
Addis Ababa
SOUTH SUDAN
CENTRAL AFRICAN REPUBLIC
Douala Yaounde
Luanda
Coral Sea
Goa Mangalore
Ambouli
CAMEROON
Accra Lome Abidjan Malabo
Pune Hyderabad
Mumbai
NIGERIA
Abuja Cotonou Port Harcourt GHANA Lagos
Pointe Noire
BRAZIL
Raipur
YEMEN
DJIBOUTI
Kano
Kolkata
Nagpur
Asmara
SUDAN
SAO TOME & PRINCIPE
Manaus
Khartoum
INDIA
Ahmedabad
Arabian Sea 4:00 pm
ERITREA
CHAD
1:00 pm
GAMBIA Bamako BURKINA Ouagadougou FASO Bissau
Denpasar Bali
Darwin
Muscat OMAN
SAUDI ARABIA
Sao Tome
PERU
Black Sea
NIGER
EQUATORIAL GUINEA
Guayaquil
PAPUA NEW GUINEA
C
Krasnodar
Alma-Ata Bishkek UZBEKISTAN GEORGIA Tbilisi Skopje Batumi Istanbul 5:00 Tashkent KYRGYZSTAN Baku Tirana ARMENIA Ankara AZER. TURKMENISTAN Kayseri ALB. GREECE Izmir Yerevan Dushanbe TURKEY TAJIKISTAN Athens Antalya Adana Gaziantep Bodrum Ashgabat Tunis Malta Rhodes Ercan Larnaca Islamabad AFGHAN. CYPRUS Beirut TUNISIA Mediterranean Sea LEBANON Jammu Peshawar SYRIA Tripoli Tel Aviv IRAN Amritsar 4:30 ISRAEL Lahore Amman Benghazi Alexandria IRAQ Chandigarh 3:30 Kathmandu JORDAN 5:00 Kuwait Cairo Delhi NEPAL PAKISTAN Dammam 2:00 pm QATAR Jaipur LIBYA Lucknow Bahrain Luxor Dubai Karachi Riyadh Doha Indore 5:30 Patna Abu Dhabi SERB. Sofia KOS.
MONT.
SENEGAL
Banjul
Quito
N
Astana
KAZAKHSTAN
EGYPT
MALI
FRENCH GUIANA
ECUADOR
6:00 pm
Donetzk
MAURITANIA Sal CAPE VERDE ISLANDS
GUYANA
Neiva
4:00
Jeddah
COLOMBIA
Singapore
I
Nador
MOROCCO
New Orleans
San Antonio
Madrid
Lisbon
Horta
12:00
HOUSTON Austin (INTERCONTINENTAL) Chihuahua
Barcelona
PORTUGAL
NEW YORK (NEWARK)
Casablanca
COMMONWEALTH OF NORTHERN MARIANA ISLANDS
Manila
Cleveland
WASHINGTON, DC (DULLES)
DENVER
LOS ANGELES
International Date Line
Baotou
BELARUS
Rome
SPAIN
CHICAGO (O’HARE)
Ekaterinburg
Sea
Hohhot Beijing
Vilnius Minsk
ian
Urumqi
Moscow
GERMANY Warsaw Brussels Cork POLAND Kiev Prague Birmingham London Krakow Frankfurt Stuttgart UKRAINE Kosice Munich Paris MOLDOVA Chisinau AUSTRIA SWITZ. Odessa FRANCE Zagreb ROMANIA Geneva BOS.- Belgrade Bucharest Milan Venice HER.
U.S.A.
Sapporo
Gdansk
5:00 pm
4:00
Riga
LITH.
asp
Pacific Ocean
Harbin
MONGOLIA
CHINA
Shannon
CANADA
RUSSIA
St. Petersburg
Tallinn LAT.
Edinburgh Copenhagen Malmo Newcastle Hamburg Manchester Amsterdam Berlin
Belfast Dublin
Khabarovsk
8:00 pm
FINLAND Helsinki
Stockholm
Glasgow
9:30
2:00 pm
Turku
Oslo
Hudson Bay
2:00
Oulu
Umea Trondheim Ostersund Kristiansund Vaasa Molde SWEDEN
Anchorage
RUSSIA
Ulaanbataar
Alta
Tromso
United Future Service
INTERNATIONAL CITIES
3:00 pm
2:00 pm
9:00 am
10:00 am
11:00 am
12:00 NOON
1:00 pm 0615
06/05/2015 09:44
information
Cullaton Lake Ennadai Lake Prince Rupert
Route Maps
Smithers Terrace
Sand Spit
United Future Service
INTERNATIONAL CITIES
Fort St. John
Route lines do not reflect actual flight path
Cities served Cities served by select airline partners Time zone boundary
Fort McMurray
United/United Express United Seasonal Service
Prince George
to Fairbanks
Grande Prairie PA C I F I C TIME ZONE 4:00
to Anchorage
BRITISH C O LU M B I A
Edmonton CENTRAL TIME ZONE 6:00
Kamloops Vancouver
Nanaimo
NE W FO U N D L A N D TI M E Z O N E 8 : 3 0
Wabush
MANITOBA
Gander
A L B E R TA
NEWFOUNDLAND & LABRADOR
S A S K AT C H E WA N
For the 11th year in a row, MileagePlus® is proud to be named the world’s Best Frequent Flyer Program by Global Traveler magazine. Our award-winning loyalty program offers innovative ways to earn and use award miles, from flying United’s global route network to enjoying other special opportunities through new programs and partners like Hertz® , Mercedes and United Cruises®.
Saskatoon Castlegar Cranbrook Lethbridge Medicine Hat Spokane Kalispell
Seattle
Pacific Ocean
WA S H I N GT O N
Portland
Pasco
Regina
Missoula
North Bend
Redmond
M O N TA NA
N O R T H Devils Lake DA KO TA
Bozeman
I DA H O
OREGON
Medford
Billings
Dickinson
MINNE SOTA
Bismarck
Fargo Jamestown
Cody/ Yellowstone Sheridan Idaho Falls Sun Valley SOUTH Gillette Worland Rapid City DA KO TA Jackson Hole
Boise Redding
Bathurst
U N I T E D S TAT E S
Moncton
Timmins Rouyn-Noranda
Thunder Bay
Wausau Minneapolis Eau Claire Green Bay
Halifax
SCOTIA Bangor Bar Harbor
Ottawa V T. Plattsburgh N.H. Burlington
Portland
Kingston
Traverse City
N E W YO R K
H AWA I ‘ I
Killeen
O‘ahu
Kapalua Lana‘i
0
50
Maui
Hawai‘i
100
Baton Rouge
Mobile
Tallahassee
MEXICO
150 Miles
50 100 150 200 Kilometers
McAllen
0
100
200
300
400 Miles
Harlingen Brownsville
F L O R I DA
Gulf Of Mexico
100
200
300
400
500
MileagePlus Premier member benefits
Premier Silver
Premier Gold
Premier Platinum
Premier 1K®
Award miles earned per dollar spent (includes Premier bonus miles)***
7x
8x
9x
11x
Complimentary Premier Upgrades confirmation (as early as)
Day of departure
48 hours
72 hours
96 hours
At check-in
At booking
At booking
At booking
Instant upgrades on select full-fare economy tickets Premier Access® priority airport services Unrestricted access to Standard Awards Complimentary access to preferred seating in economy class (Economy Plus®) Lounge access when traveling internationally
Global Premier Upgrades eligibility
Orlando
Ft. Myers
MileagePlus features four status levels, each with its own requirements for Premier qualifying miles, segments and dollars.** Go to united.com/ premier for details. Current MileagePlus members can check on their progress toward 2016 Premier status at mystatus.united.com. Below is a sample of current MileagePlus Premier benefits.
Regional Premier Upgrades eligibility
Boston
Treasure Cay Marsh Harbour Ft. Lauderdale/Hollywood North Eleuthera Governors Harbour Miami Bimini Nassau
Newark (Liberty)
New Haven Stamford New York (Penn Station)
Global Traveler, GT Tested Awards, 2014 Best Frequent Flyer Program, 11th consecutive year as voted by the readers of Global Traveler magazine. www.globaltravelerusa.com *Among United States global carriers (United, American Airlines, US Airways and Delta) as published by IdeaWorksCompany in their annual Switchfly Reward Seat Availability Survey of saver-style rewards available June–October of the applicable survey year, each from 2010–2014.
Philadelphia Wilmington
**Premier® qualifying dollars apply to members whose address with MileagePlus is within the 50 United States or the District of Columbia. ***MileagePlus members earn MileagePlus award miles based on the fare and MileagePlus status for most United/United Express flights, with some exclusions. Visit united.com/earn for more details.
Washington, DC
BAHAMAS
Key West 0
Partners in luxury MileagePlus Premier® members can now take advantage of preferred pricing on the purchase or lease of a new vehicle and limited time mileage offers from Mercedes-Benz, the world-class luxury automaker. For more details and the latest offers, go to united.com/mercedes.
MileagePlus Premier® program benefits overview
MileagePlus Eligible Service
Jacksonville
Sarasota/Bradenton West Palm Beach
Corpus Christi
Route lines reflect flights operated by United Airlines and/or its regional partners. For accurate flight schedules, please see www.united.com. © 2015 United Air Lines, Inc. All Rights Reserved.
BERMUDA
Codeshare/MileagePlus Partner Service
Pensacola
Tampa/St. Petersburg
Laredo
Hilo
Turn your miles into an unforgettable cruise getaway Experience your next nautical adventure by using your award miles or a combination of miles and money through MileagePlus Cruise Awards. Set sail for destinations across the globe with the best rates and exclusive offers from your favorite cruise lines, including Carnival, Norwegian, Royal Caribbean and more. Book online at cruises.mileageplus.com or by calling 1-800-474-2052 to speak to a cruise consultant.
Train Routes
MISSISSIPPI
Lake Charles Ft. Walton Panama Gulfport/ Beach Lafayette HOUSTON City New Biloxi San Antonio (INTERCONTINENTAL) Beaumont/ Orleans Pt. Arthur
Kahului
Kona
Pacific Ocean
0
LOUISIANA
College Station Alexandria
Austin
Honolulu
MileagePlus and Hertz: savings, more miles and status With this exclusive partnership, MileagePlus members can earn up to 1,250 award miles on each car rental booked on united.com and save up to 40 percent off qualifying rentals. In addition, MileagePlus Premier® members and primary United MileagePlus Club and United MileagePlus Presidential PlusSM Cardmembers can now enroll to receive complimentary Hertz Gold Plus Rewards® elite status. Visit united.com/hertzstatus for details.
Appleton/ Fox Cities
Sioux Falls
Casper Chadron
#1 in award seat availability MileagePlus continues to rank #1 in award seat availability among U.S. global carriers.* When it comes to booking award travel, you’re much more likely to find a Saver Award seat to more than 1,100 destinations on United, United Express® and other Star Alliance® members. To book your next award trip, go to united.com.
Manchester
Toronto Syracuse M I C H I GA N Albany Midland/ Boston Rochester Ithaca Muskegon Grand Saginaw Sarnia Buffalo/ Hartford/ M A S S . Hyannis Sacramento Reno/Tahoe Rock Springs W YO M I N G Milwaukee Rapids Niagara Falls Binghamton SpringfieldR.I. Flint Nantucket I OWA Elmira C.T. Providence London Scottsbluff Lansing SAN FRANCISCO Madison Salt Lake City Wilkes Barre/ Alliance White Detroit Windsor Laramie South Scranton Erie San Jose Plains NEBRASKA Cedar Mammoth Lakes Cheyenne Bend/Elkhart/ Cleveland Hayden/ New York (La Guardia) Rapids/ Mishawaka Omaha Steamboat Fresno N.J. North Platte U TA H (J.F. Kennedy) State Des PA Iowa City Akron/Canton Springs Monterey C O L O R A D O Allentown Grand College Moines NEW YORK (NEWARK) Dubois Visalia O H I O Peoria Junction Vail/Eagle DENVER Ft. Philadelphia Kearney Pittsburgh Moline CA L I F O R N I A Harrisburg Lincoln Wayne Columbus Johnstown Aspen McCook MD ILLINOIS I N D I A NA Morgantown Colorado Springs St. George Baltimore D E L . San Luis Obispo Montrose Dayton Gunnison/ Bakersfield Clarksburg WASHINGTON, DC (DULLES) Springfield Crested Indianapolis Hays Las Vegas Parkersburg Shenandoah Butte Santa Maria Page/ Cincinnati (Reagan National) WV Cortez Pueblo Valley Durango Kansas City KANSAS Lake Powell St. Louis Santa Barbara Charlottesville Burbank Charleston Louisville Alamosa Lewisburg Richmond Farmington LOS ANGELES Evansville Lexington Ontario Dodge City Norfolk/Virginia Beach Wichita Orange County Roanoke V I R G I N I A KENTUCKY Liberal A R I Z O NA Santa Fe Springfield Prescott Greensboro/High Point/Winston-Salem Palm Springs Raleigh/Durham NORTH M I S S O U R I Paducah Amarillo Show Low Tulsa San Diego Knoxville CA R O L I NA Albuquerque Nashville Northwest Phoenix/Scottsdale Oklahoma City Charlotte Arkansas Asheville Fayetteville/Ft. Bragg TENNE SSEE ARKANSAS Greenville/ Spartanburg OKLAHOMA Memphis Lubbock Little NEW MEXICO Tucson Rock Huntsville/ Columbia Myrtle Beach Decatur SOUTH Atlanta CA R O L I NA Hobbs Charleston Dallas/ Birmingham El Paso Fort Worth H AWA I ‘ I -A L E U T I A N T I M E 1 : 0 0 Monroe Midland/ Atlantic Odessa GEORGIA Jackson Shreveport Kaua‘i TEXAS Ocean Savannah A L A BA M A Tyler Riverton
N E VA DA
AT L A N T I C TIME ZONE 8:00
N OVA
MAINE
North Bay
WISCONSIN
Pierre Huron
Saint John
Sudbury Sault Ste. Marie
Fredericton
City
QUÉBEC
O N TA R I O
Houghton
Duluth
Îles de la Madeleine
P R I N C E E DWARD Sydney NEW ISLAND B RU N SW I C K Charlottetown
Saguenay
Williston Minot
Gulf Of St. Lawrence
Mont-Joli
EASTERN TIME ZONE 7: 0 0
Glasgow Great Falls
Helena
Eureka
Gaspe Baie-Comeau
Winnipeg
Eugene
Best Frequent Flyer Program, 11 years running
Deer Lake
Calgary
Penticton
Victoria
THE WORLD’S MOST REWARDING LOYALTY PROGRAMSM
Goose Bay
C A N A DA
M O U N TA I N TIME ZONE 5:00
MileagePlus
CITY United Hub (Blue All Caps)
Miles accrued, awards and benefits issued are subject to change and are subject to the rules of the United MileagePlus® program, including, without limitation, the Premier® program (the “MileagePlus Program”), which are expressly incorporated herein. United® may change the MileagePlus Program including, but not limited to, rules, regulations, travel awards and special offers or terminate the MileagePlus Program at any time and without notice. United and its subsidiaries, affiliates and agents are not responsible for any products or services of other participating companies and partners. United and MileagePlus are registered service marks. For complete details about the MileagePlus Program, go to united.com.
George Town
600 Kilometers
0615
CUBA
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ENTERTAINMENT MOVIES & TV
AUDIO
Focus Enjoy movies and shows on the mainscreen or on your personal displays in June
PERSONAL DEVICE ENTERTAINMENT
What to watch:
Cinderella The SpongeBob Movie: Sponge Out of Water Jupiter Ascending
The Second Best Exotic Marigold Hotel
The Getaway
Introducing
Page 116
Most films have been edited for airline use. However, customer discretion is still advised. Content guidelines are provided as a courtesy to help our customers decide whether to view a film.
HEMISPHERESMAGAZINE.COM • JUNE 2015
107_HEM0615_Entertainment.indd 107
Digital media loading occurs between the 25th of one month and the 5th of the following month. As a result, please understand if your flight features a different lineup before or after the start of each month.
107
06/05/2015 09:37
movies & tv
entertainment
Enjoy these movies on the mainscreen Films are shown on flights of three hours or longer. Schedules and selections are subject to change. En el canal 10 encontrará películas y programas de televisión disponibles en Español. Flights within Micronesia or Asia on 737 aircraft may feature these films or other selections.
FREE ACCESS Welcome aboard. United is pleased to offer the following entertainment options throughout its fleet. Please refer to your safety seatback card to determine your flight’s aircraft and then consult the chart below to determine the entertainment options available on your flight.* on Ec y
om
m iu em Pr bin ca
Aircraft
A319 A320
The Second Best Exotic Marigold Hotel
Focus [T]
EASTBOUND/SOUTHBOUND
WESTBOUND/NORTHBOUND
2 hr. 4 min. In this sequel to the hit 2011
1 hr. 45 min. Conman Nicky Spurgeon and
comedy, energetic young manager Sonny prepares to expand the Best Exotic Marigold Hotel for the elderly, while also planning his impending wedding, as the contented residents of the hotel begin settling into their new lives in India.
his former flame, Jess—now an accomplished femme fatale—show up in Buenos Aires on opposing sides of the same scam. As the two hustlers rekindle their relationship, Nicky attempts to pull off his most dangerous scheme yet.
FEATURING Maggie Smith, Richard DIRECTED BY John Madden
FEATURING Will Smith, Margot Robbie DIRECTED BY Glenn Ficarra, John Requa
Gere
Select B737-900 Select B757-300 B777-200 77H
Short Subject Programming Not all programming is available on all flights.
Select B737-700 Select B737-800/900 Select B757-300 B757-200 75J (p.s.) B757-200 75B B767-300 76E B767-400 B777-200 77Y B777-200 77D/J/Q B787-8 78V B747-400 47C B767-300 67I Select B737-700 (Guam) Select B737-800 (Guam) B757-200 57Q B757-200 57U, X Select B757-300
Mainscreen: View the mainscreen entertaiment selections on your flight at right. For passengers on a B747-400, see page 109.
The Getaway [T]
The Phone Call [T]
45 min. From executive producer Anthony Bourdain, this show explores the world’s most amazing places, guided by a revolving cast of traveling stars. In this episode, Jack McBrayer heads to Oahu to reconnect with old friends, learn the ukulele and test his hips with some impromptu hula lessons.
22 min. Heather is a shy lady who works in a helpline call center. When she receives a phone call from a mystery man, she has no idea that the encounter will change her life forever. This acclaimed British film won the 2015 Academy Award for best live-action short film.
FEATURING Jack McBrayer PRESENTED BY Esquire Network
FEATURING Sally Hawkins, DIRECTED BY Mat Kirkby
Jim Broadbent
ADDITIONAL TELEVISION
Parks and Recreation • The Middle • Foo Fighters Sonic Highways [T] • Brain Games 4 • Black-ish • New Girl [T] • Red Planet Rover • The Mentalist
Available on international flights
Personal Device Entertainment: Go to page 113 to learn about personal device entertainment. Seatback entertainment: Go to page 109 to view the entertainment selections on your flight. DirecTV: Go to pages 110–111 to view the DirecTV entertainment options on your flight. Seatback on-demand entertainment: Browse the extensive library of entertainment options right from your seatback monitor. View some of the featured entertainment selections for this month at right.
*Due to ongoing in-flight entertainment system updates, please understand if your flight features a different system than listed. We apologize for any inconvenience.
108
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Marvel’s Guardians of the Galaxy
Cinderella
1 hr., 45 min. In Disney’s live-action version of 2 hr., 2 min. Space adventurer Peter Quill the fairy-tale classic, Cate Blanchett delivers a battles the evil Ronan with the help of an delightfully wicked turn as Ella’s evil stepmother. unlikely quartet of interstellar misfits. FEATURING Cate Blanchett, Lily DIRECTED BY Kenneth Branagh
James
FEATURING Chris Pratt, Zoe DIRECTED BY James Gunn
Saldana
JUNE 2015 • HEMISPHERESMAGAZINE.COM
06/05/2015 09:38
entertainment
B747 Mainscreen Programming*
2 hr. = Two-hour block of television [T] = Adult themes
FROM U.S. UNITED KINGDOM
TO U.S.
The Second Best Exotic Marigold Hotel 2 hr., 4 min. [e, g, f] Cinderella 1 hr., 45 min. [e, g, f]
GERMANY
movies & tv
2 hr.
Marvel’s Guardians of the Galaxy [T] 2 hr., 2 min. [e, g, f] Project Almanac [T] 1 hr., 46 min. [e, g, f] 2 hr.
Focus [T] 1 hr., 44 min. [e, g, f] The SpongeBob Movie: Sponge Out of Water 1 hr., 33 min. [e, g, f] 2 hr.
McFarland, USA 2 hr., 9 min. [e, g, f] Jupiter Ascending [T] 2 hr., 7 min. [e, g, f] 2 hr.
AUSTRALIA
Focus [T] 1 hr., 44 min. [e, k, c] The SpongeBob Movie: Sponge Out of Water 1 hr., 33 min. [e, j, k, c]
JAPAN & SOUTH KOREA
The Second Best Exotic Marigold Hotel 2 hr., 4 min. [e, j, k, c] Cinderella 1 hr., 45 min. [e, j, k, c] 2 hr.
2 hr. CHINA & HONG KONG
Marvel’s Guardians of the Galaxy [T] 2 hr., 2 min. [e, j, k, c] Project Almanac [T] 1 hr., 46 min. [e, j, k, c]
McFarland, USA 2 hr., 9 min. [e, k, c] Jupiter Ascending [T] 2 hr., 7 min. [e, j, k, c]
2 hr.
2 hr.
B767 Seatback Entertainment** CH.
EASTBOUND/SOUTHBOUND
WESTBOUND/NORTHBOUND
1
The Second Best Exotic Marigold Hotel [e, f, g, i, s, p]
Focus [e, f, g, i, s, p] DISCRETION ADVISED
2
Cinderella [e, f, g, i, s, p]
The SpongeBob Movie: Sponge Out of Water [e, f, g, i, s, p]
3
Chappie [e, f, g, i, s] DISCRETION ADVISED
Wild Card [e] DISCRETION ADVISED
4
Hot Tub Time Machine 2 [e, f, g, i, s, p] DISCRETION ADVISED
Unfinished Business [e, f, g, i, s, p] DISCRETION ADVISED
RECENT FAVORITES
5
Lords of Dogtown [e, g, i]
(500) Days of Summer [e, f, g, i, s, p]
FAMILY/ KIDS
6
Strange Magic [e, f, s]
Enchanted [e, F, G, I, S, P]
PRIMETIME
7
Brain Games 4/That Gal Who Was in That Thing: That Guy 2/Bizarre Foods: Delicious Destinations
The Getaway/Red Planet Rover/Tiny House Nation
COMEDY
8
Parks and Recreation/The Middle/ The Big Bang Theory/2 Broke Girls/Mom
Two and a Half Men/Black-ish/New Girl/One Big Happy/ It’s Always Sunny in Philadelphia DISCRETION ADVISED
PREMIUM TELEVISION/ AIRSHOW
9
The Goldbergs (x5)
Scandal (x3)
*Programming may vary based on length of route and languages will vary based on destination. **Only applicable to our 3-cabin 767-300 in Economy. If your aircraft features seatback on-demand entertainment, please use the touch screen to access content choices.
ENTERTAINMENT NOTES
McFarland, USA 2 hr., 9 min. A new cross-country coach rallies
The SpongeBob Movie: Sponge Out of Water
the dedicated runners at a Central California high school.
1 hr., 33 min. The world’s favorite seadwelling invertebrate comes ashore for his most amazing adventure yet.
FEATURING Kevin Costner, DIRECTED BY Niki Caro
FEATURING Antonio Banderas, DIRECTED BY Paul Tibbitt
Maria Bello
HEMISPHERESMAGAZINE.COM • JUNE 2015
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Tom Kenny
Customers are welcome to view their own video entertainment aboard a United aircraft as long as they are able to show that the programming has an MPAA rating of “R” or less. International Language Tracks (G) Synchronisierte Versionen finden Sie auf Kanal 2 und 3 (wenn verfügbar). (J) 日本語の吹き替えはチャンネル2番およ び３番でお聴きいただけます。（一部英語音声のみとなり ます。） (C) 如果可用，在第2频道和第3频道将提供语言 录音 (K) 채널 2,3에서 더빙버전이 제공됩니다 (G) German; (F) French; (P) Portuguese; (I) Italian; (S) Spanish; (J) Japanese; (C) Chinese; (K) Korean
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directv®
entertainment
What you want to watch You can select from more than 100 channels of live television along with a full slate of blockbuster Hollywood movies, sitcoms and dramas. Purchase DIRECTV® and stay entertained for your entire flight. HOW TO USE 1. Swipe your card* to begin. 2. Select your channel or movie and start watching. 3. Listen using your own headset or ask a flight attendant for complimentary earbuds. Your purchase is good for the entire flight, even when the aircraft door is open before takeoff, and you can turn the TV on and off throughout your flight. please note: Personal device entertainment is not offered on aircraft with seatback DIRECTV *MasterCard, Visa, American Express or Discover accepted. TV and movies are complimentary in first class.
TV Channels live television, movies, sitcoms and dramas A&E 265 ABC FAMILY 311 AL JAZEERA AMERICA 347 AMERICAN HEROES CHANNEL 287 ANIMAL 282 BBCA 264 BEIN 620 BET 329 BIG 10 610 BLOOMBERG 353 BOOM 298 BRAVO 237 BYU TV 374 CARTOON 296 CBS 390 CENTRIC 330 CHILLER 257 CLOO 308 CMT 327 CNBC 355 CNN 202
COMEDY 249 COOK 232 C-SPAN 350 C-SPAN2 351 CW 394 DEST 286 DISCOVERY 278 DISCOVERY FAMILY CHANNEL 294 DISNEY 290 DISNEY JR. 289 DISNEY XD 292 DIY 230 E! 236 ESPN 206 ESPN CLASSIC 614 ESPN2 209 ESPNEWS 207 ESQUIRE 235 ESPNU 208 FANTASY 704 FOOD 231 FOX 398
FOX BUSINESS FOX NEWS FOX SPORTS 1 FOX SPORTS 2 FX FX MOVIE FXX FYI GALA GOLF GSN H2 HALLMARK HGTV HISTORY HLN INVESTIGATION LEARNING LIFETIME LIFETIME MOVIE LINK MLB NETWORK MSNBC
359 360 219 618 248 258 619 266 404 218 233 271 312 229 269 204 285 280 252 253 375 213 356
MTV MTV2 NAT GEO NAT GEO WILD NBATV NBC NBC SPORTS NEWSMAX NFL NETWORK NICK NICK JR. NICK TOON NRB OUTDOOR OVATION OXYGEN PIVOT REDZONE RFD TV SCIENCE SEC NETWORK SPIKE SPORTSMAN
331 333 276 283 216 392 220 349 212 299 301 302 378 606 274 251 267 703 345 284 611 241 605
SYFY TBS TEEN NICK TENNIS TNT TRAVEL TRUTV TURNER MOVIE TV GUIDE TV LAND TVG UNI SPORTS UNIVISION UP TV USA VH1 VH1 CLASSIC WEA WGN WORD
244 247 303 217 245 277 246 256 273 304 602 625 402 338 242 335 337 362 307 373
Exact channel numbers and programming schedules are subject to change. DIRECTV® service is not available on flights outside the continental United States. The signal may be lost in turbulence and/or if banking of the aircraft is required. DIRECTV® and United Airlines are not responsible for interruptions of service that are beyond our control including, without limitation, acts of nature, power failure or any other cause. ©2013 DIRECTV® Inc. DIRECTV® and the Cyclone Design logo are registered trademarks of DIRECTV® Inc. All other trademarks and service marks are the property of their respective owners.
Group Discount
2off
$
each purchase.
110
110_HEM0615_Direct_TV.indd 110
Traveling with family or friends? Swipe the same card on three or more screens and receive $2 off each purchase.
JUNE 2015 • HEMISPHERESMAGAZINE.COM
06/05/2015 09:39
entertainment
directv®
Movies Choose from a lineup of top Hollywood films The best from the box office are yours for the choosing! This month, meet the most lethal sniper in U.S. history in American Sniper, watch Will Smith star in Focus, enjoy a new spin on an enchanting classic in Cinderella and join the party in Unfinished Business. Other options include Kingsman: The Secret Service, Jupiter Ascending, The Second Best Exotic Marigold Hotel and McFarland, USA.
Tribeca Films Enjoy selections from the Tribeca Film Festival Enjoy selections from the Tribeca Film Festival, including Side by Side, The Phone Call, Orbit Ever After and Tango Underpants. United Airlines is proud to be the official airline of the Tribeca Film Festival.
HEMISPHERESMAGAZINE.COM • JUNE 2015
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12/05/2015 09:23
entertainment
personal device entertainment
Enjoy movies and TV shows Personal device entertainment lets you access a free onboard library of movies and TV shows that you can watch on your own device during the flight.
FREE ACCESS
1
Connect to Wi-Fi network On all devices, enable airplane mode and Wi-Fi, then connect to the “United_Wi-Fi” network. There is no charge to connect to this network for the ability to stream free onboard entertainment.
Watch on a laptop
2
Open browser
Watch on mobile devices† Have you installed the United app? Download before leaving the gate to access all content.
Go to www.unitedwifi.com Due to a change made by Google, Chrome support is temporarily unavailable. Please use one of our other supported browsers.
3
Select entertainment
200
Over planes equipped with personal device entertainment
2
Open browser
Personal device entertainment installation progress
Go to www.unitedwifi.com or Open the United app and select the Entertainment icon
3
A319 100% complete
A320 100% complete
Select entertainment 737-900ER* 0% complete
747-400 100% complete
757* 16% complete
767 25% complete
777 12% complete
Play
Play
You may be prompted to download a plug-in inflight
If you have the latest version of the United app, play any show. Without the United app, you can play shows not marked with the key icon.
†Apple or Android devices Note that devices must be used with sound off or with headsets at all times
HEMISPHERESMAGAZINE.COM • JUNE 2015
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787 0% complete
CRJ700/E170/E175 60% complete Excludes aircraft retirements *Select 737 and 757 aircraft offer only DIRECTV. Please see pages 110–111 for content selections.
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inflight wi-fi
entertainment
650
Over planes equipped with Wi-Fi
Wi-Fi installation progress For the latest information on installation progress and Wi-Fi satellite coverage, visit united.com/Wi-Fi.
Get online, in flight We know it is important to stay connected while you fly. For that reason, we are working to equip both our domestic and international aircraft with Wi-Fi.
A319 100% complete
HOW TO CONNECT A320 100% complete
1. Once your flight crew says that it’s safe to use large portable electronic devices, connect to the “United_Wi-Fi” network.* 2. Open your browser, go to unitedwifi.com.
737 80% complete Estimated fleet completion: September 2015
3. Select an Internet access option and click “Purchase access.” To determine if your flight offers United Wi-Fi,SM you can go to united.com or United’s mobile app and check the Inflight Amenities tab on the Flight Status & Information page for an upcoming flight.
747-400 100% complete
757 serving p.s.® routes 100% complete
*Select p.s. and two-cabin regional aircraft will connect to the gogoinflight network
Troubleshooting connectivity issues Check the status icon on the United Wi-Fi home page, unitedwifi.com.
757 serving non-p.s. routes 61% complete Estimated fleet completion: September 2015
767 75% complete Estimated fleet completion: June 2015
If you see a red icon, the aircraft isn’t connected to the Internet yet—please wait.
If you see a green icon, continue to purchase Internet access.
Ensure your device is wireless enabled while in airplane mode. You must also enable JavaScript and cookies.
ADDITIONAL INFORMATION 777 96% complete Estimated fleet completion: June 2015
787 39% complete Estimated fleet completion: early 2016
CRJ700/E170/E175 60% complete Estimated fleet completion (excludes aircraft retirements): July 2015
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WI-FI ON P.S.® AND UNITED EXPRESS® FLIGHTS
KEEP IN MIND
United currently offers Gogo® Internet service on p.s. Premium Service transcontinental aircraft flying between New York (JFK) and both Los Angeles (LAX) and San Francisco (SFO) as well as select United Express aircraft.
• Video playback, including streaming services such as Neflix, Hulu and HBO GO, is not supported
COVERAGE • Global satellite availability is limited over polar routes and other government areas • Internet coverage will be limited to the continental United States on all 737 and select 757-300 aircraft • Internet coverage will be limited to the continental United States and Canada on two-cabin regional aircraft
• Voice over Internet Protocol (VoIP) and video or audio conferencing is expressly prohibited onboard • If you are using VPN, you will not be able to return to the unitedfwifi.com inflight page. You will need to disconnect VPN to access the inflight site. PLEASE NOTE United is committed to offering you high quality and dependable Wi-Fi service during your flight. If we did not meet your expectation, and you would like to request a refund for your Wi-Fi purchase, please visit united.com/refunds to submit a refund request.
JUNE 2015 • HEMISPHERESMAGAZINE.COM
06/05/2015 09:42
© 2015 United Airlines, Inc. All rights reserved. Not available on all flights.
SM
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Stay charged and connected in Economy Plus®.
06/05/2015 11:50
audio
entertainment
Audio Channels by Aircraft
Vevo brings a library of 100,000 music videos and live concert performances to everyone on the planet who loves music. With our new partnership, watch hundreds of new selections curated exclusively by Vevo, for United, every month. Available on our seatback on-demand systems and via personal device entertainment:* Top Videos
Behind the Scenes
Alternative
Live Performances
Certified Videos
1980s
Top Country
1990s
Emerging Artists
2000s
Vevo Shows
Top Latin
*Certain aircraft may feature a selection of the channels listed above.
737 & 757-300
747
Introducing Vevo on United 1
2
3
Movie
Movie
Movie
(English)
(English)
(English)
Today’s hits
Today’s hits
R&B
R&B
Movie (Dubbed) Movie (Dubbed)
4
Classical
Classical
Classical
5
Country
Country
Country
6
Relaxation
Relaxation
Relaxation
7
’70s
’70s
’70s
’80s
’80s
8
From the flight
Your official destination for United gear Collect precision engineered models of the United® livery, apparel travel items and more. unitedshop.com
’80s From the flight deck
—
deck or R&B
9
Shop
757 & 767
or Modern rock
Listen to channel 9 for your flight number to hear live communication between the flight deck and FAA air traffic control. This feature, unique to United, may not be available on all flights, including oceanic crossings with limited audio communication. Available at your captain’s discretion.
Movie
Movie
(Dubbed)
(Dubbed)
Modern rock
—
10
Today’s hits
11
Teen pop
12
K-pop
13
J-pop
—
—
14
C-pop
—
—
15
—
—
—
Latin or J-pop on
—
Micronesia flights
Audio Mixes Available on aircraft with seatback on-demand entertainment
’70s
’80s
Modern Rock
R&B
Country
Teen pop
Today’s hits
Latin
Classical
Relaxation
Korean pop
Japanese pop
Chinese pop
Artist spotlight
Earbuds are now available for purchase on p.s.® Premium Service flights between JFK and LAX/SFO Sit back, relax and enjoy our inflight entertainment selections. Ask your flight attendant for details.
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JUNE 2015 • HEMISPHERESMAGAZINE.COM
06/05/2015 09:43
Š 2015 United Airlines, Inc. All rights reserved. Not available on all ights.
SM
Free entertainment streamed directly to your device.
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06/05/2015 10:55
ELEVATED DINING INTERNATIONAL ECONOMY
CHOICE MENU
BEVER AGES
BON APPETIT
Let us upgrade you Experience United’s new international economy service
No.00000.UA_Hemi_Mar_2015_Food.indd 1
06/05/2015 10:43
elevated dining
international dining
INTRODUCING
United’s new international economy service — inspired by you This month, we are proud to unveil a new United Economy® service on our long-haul international flights. Using feedback from you, our valued customers, we have designed a thoughtful approach to service meant to elevate the experience throughout your journey. 3
4
5
2 1
H2O
6
1
2
3
4
FIRST COURSE To start, your three-course meal begins with an appetizer that pairs well with our complimentary beer and wine.
SECOND COURSE The main course features a selection of refreshed entrées with one of our new salads and artisan bread, all served in our newly designed tray table setup.
THIRD COURSE To finish, enjoy a sweet dessert of gelato, rich mousse, or ice cream, based on today’s menu.
COMPLIMENTARY WATER Keep yourself hydrated with an individual bottle of water.
See below article
NEW THIS MONTH
5
SNACK OPTIONS Throughout your flight, enjoy one of our premium snacks for purchase. Please refer to our Choice Menu Snack Shop for our selection on page 120.
6
PRE-ARRIVAL Your culinary journey continues with a light snack or entrée, depending on today’s menu, to help you arrive refreshed.
User-friendly dining W
e’ve completely redesigned our international economy food and beverage service and we’re excited to introduce a new table setting that is optimized for today’s traveler. The newly designed tray better fits most of our tray tables and allows you to continue enjoying the movies and TV shows on your Personal Electronic Device uninterrupted throughout the meal service. This is just one of the many ways United is creating a user-friendly airline for you.
HEMISPHERESMAGAZINE.COM • JUNE 2015
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06/05/2015 10:42
New Our tasty selection of snacks are now available for purchase on international long-haul flights!
snacks
snackboxes
NEW Snackpack $4.49
Savory $8.99
Graham Crackers | Nutella® Hazelnut Spread | Whole Natural Almonds | Dried Apricots
Pop Lite Gourmet Popcorn™ | Mediterranean Snacks® Cracked Pepper Lentil Crackers | Smoked Gouda Gourmet Cheese Spread | Salami | Cookie | Hickory Smoked Almonds
Chex Mix® Traditional Snack Mix $3.99
Tapas $8.99
Sheila G’s Chocolate Chip Brownie Brittle $3.99 TM
Pringles® Original Potato Crisps $3.99 Two Degrees® Fruit & Nut Bars (2-Pack Box) $3.99 Wild Garden® Hummus Dip & Multi Grain Pita Chips $3.99 Sweet & Savory Bistro Blend Trail Mix $5.29
Mediterranean Snacks® Sea Salt Lentil Crackers | La Panzanella® Rosemary Crackers | Hummus | Rondelé® Peppercorn Parmesan Cheese Spread | Roasted Red Pepper Bruschetta | Olives | Natural Almonds | Brookside® Dark Chocolate with Fruit Flavor
Classic $7.99 Totally Natural Kettle Cooked Potato Chips | Cream Crackers | White Cheddar Gourmet Cheese Spread | Salami | Dried Fruit Mix | Chocolate Chip Cookie | Swedish Fish®
Haribo® Gold-Bears® Gummi Candy $3.99 All day on most flights over two hours or 800 miles operating within North and Latin America (excluding Peru and Venezuela); trans-Atlantic flights; and flights between the United States and Argentina, Australia, Brazil, Chile, China, Guam, Japan, Korea and Taiwan. All flights accept credit/debit cards only.
No.00000 UA_Hemi_June_2015_Menu.indd 2
06/05/2015 10:42
L AT I N A M E R I C A
breakfast
lunch & dinner
breakfast
ON MOST MORNING FLIGHTS DEPARTING BETWEEN 5:00 AM AND 9:45 AM
ON MOST AFTERNOON AND EVENING FLIGHTS DEPARTING BETWEEN 9:45 AM AND 8:00 PM
ON MOST MORNING FLIGHTS DEPARTING BETWEEN 5:00 AM AND 9:45 AM
Two Degrees® Fruit & Nut Bars (2-Pack Box)
Artisan Cheese Selection Four cheese selection with crackers, fruit spread, grapes and chocolate
Real fruit, toasted nuts, seeds and grains. All natural, gluten free, vegan, kosher, low sodium and GMO free.
Contains: Milk, wheat, soybean
Artisan Cheese Selection Four cheese selection with crackers, fruit spread, grapes and chocolate
$8.99
Asian-style Noodle Salad
Contains: Wheat, milk, egg
Udon noodles with chicken breast, vegetable julienne, green onion and sesame ginger dressing
$8.99
Contains: Wheat, soybean
$9.49
Contains: Milk, wheat, soybean
$8.99
Cobb Salad Wrap
Ham & Swiss Baguette
Tortilla filled with chicken breast, hard-cooked egg, blue cheese, lettuce, scallion and creamy dressing
May be served warm on select aircraft
Pretzel baguette with ham, Swiss cheese and creamy spread
Contains: Wheat, soybean, milk, egg
Contains: Wheat, soybean, milk
$9.49
Also available on flights between Honolulu and Guam
$8.99
May be served warm on select aircraft
Baguette with turkey, cheddar cheese and mustard-mayonnaise spread
For every bar you buy, Two Degrees® gives a meal to a hungry child
$3.99
Turkey & Cheddar Cheese Baguette
lunch & dinner ON MOST AFTERNOON AND EVENING FLIGHTS DEPARTING BETWEEN 9:45 AM AND 8:00 PM
Teriyaki Chicken Salad Teriyaki-glazed chicken, lettuce, cucumber and tomato with mango vinaigrette and a side of pineapple slaw
Chicken & Swiss Focaccia
Contains: Soybean, egg
May be served warm on select aircraft
$8.99
Tomato focaccia with chicken breast, Swiss cheese, arugula and roasted tomatoes
NOW AVAILABLE ON MOST 3.5 HOUR OR LONGER MORNING FLIGHTS DEPARTING AFTER 7:00 AM (5:45 AM ON HAWAII AND p.s.® FLIGHTS)
Contains: Wheat, soybean, milk
$9.49
Bistro Scramble Served warm
Scrambled eggs, potatoes, ham, bell pepper and cheddar cheese
Crispy Chicken Wrap Tortilla filled with breaded chicken, tomato salsa, lettuce and creamy spread Contains: Wheat, milk
$8.99
Chicken & Cheese Baguette May be served warm on select aircraft
Contains: Egg, milk
Herbed baguette with chicken, cheddar cheese and spicy mayonnaise
$9.99
Contains: Wheat, milk, egg
Available for purchase on most flights over 3.5 hours or 1,200 miles within North America, and to Latin America. All flights accept credit/debit cards only.
S E L EC T M A R K E T S
$8.99
Departing Caribbean, Central America, Mexico, Colombia and Ecuador
lunch & dinner ON MOST AFTERNOON AND EVENING p.s. FLIGHTS AND FLIGHTS TO AND FROM HAWAII DEPARTING BETWEEN 9:45 AM AND 8:00 PM
Chicken & Asparagus Risotto
Bistro on Board products may contain food allergens such as milk, egg, fish, crustacean shellfish, tree nuts, wheat or soybean.
Served warm
Risotto with creamy wine sauce, chicken breast, asparagus and basil Contains: Wheat, milk, fish (cod), crustacean shellfish (lobster, shrimp), soybean
$9.99 This warm meal is available on most flights between Hawaii and Chicago, Houston, Newark and Washington, D.C., p.s. Premium Service between New York JFK, and Los Angeles/San Francisco and between Honolulu and Guam.
No.00000 UA_Hemi_June_2015_Menu.indd 3
Vegetarian Option Gluten Free
Menu and beverage options may vary by flight. We apologize if your preferred choice is not available.
06/05/2015 10:42
B E V E R AG E S Non-Alcoholic
SPRING SELECTIONS
Complimentary and available on most flights. J
Coca-Cola,® Coke Zero,® Diet Coke®
J
Mott’s® Tomato Juice
J
Sprite®
J
Mr & Mrs T® Bloody Mary Mix
J
DASANI® Lime Sparkling Water
J
J
DASANI® Bottled Water
J
Minute Maid®: Apple Juice, Cranberry Apple Juice Cocktail, Orange Juice
Seagram’s®: Ginger Ale, Seltzer Water, Tonic Water
J
Hawaiian Kona Blend Coffee
J
Decaffeinated Coffee
J
Hot Tea
AVAIL ABLE ON T SEL EC T ROU T E S
Alcoholic Alcoholic Beverages are available for purchase on most flights in United Economy® and priced as shown. Beer and wine are complimentary on trans-Atlantic flights; South America flights between the United States and Argentina, Brazil and Chile; and trans-Pacific flights between the United States and Australia, China, Japan, Korea and Taiwan.
Specialty Cocktail
$9.99
MOS T U. S. M AINL A ND FLIGH T S TO/FROM H AWAII
Trader Vic’s® Mai Tai
Budweiser,® Miller® Lite $6.99 Goose IPA and Heineken® $7.99
$7.99
House Red and White IN T ER N ATION A L & MOS T FLIGH T S T O/FROM H AWAII Not available on intra-Pacific flights
Sparkling Wine T R A NS-PACIFIC FLIGH T S TO/FROM JA PA N
Sake
Premium Wine (375ml)
Meiomi Pinot Noir, Napa Valley, California or Wente Vineyards Reliz Creek Pinot Noir, Arroyo Seco/Monterey, California MURPHY-GOODE Sauvignon Blanc, California or Hess Chardonnay, Monterey, California
Spirits
Tito’s Handmade VODKA®
J
Bacardi® Superior Rum
J
Canadian Club® Whisky
J
J
Dewar’s® “White Label®” Blended Scotch Whisky
Jack Daniel’s® Tennessee Whiskey Jim Beam® Devil's Cut® Bourbon Whiskey
Courvoisier® VSOP Fine Champagne Cognac
$8.99
J
Baileys® Irish Cream
J
Bombay Sapphire® Dry Gin
MOS T IN T ER N ATION A L FLIGH T S J
Grand Marnier®
J
DISARONNO® Amaretto*
J
Crown Royal® Canadian Whisky
*Also available in domestic premium cabins We are proud to recycle aluminum cans, newspapers and plastic bottles on eligible flights.
No.00000 UA_Hemi_June_2015_Menu.indd 4
Chicken Breast: Water, modified corn starch, seasoning (salt, sugar, onion powder, garlic powder, paprika, black pepper, thyme, savory), vegetable oil (canola oil, extra virgin olive oil), sodium phosphates, chicken base (chicken meat including natural chicken juices, salt, corn maltodextrin, cane sugar, chicken fat, dried onion, natural flavor, turmeric) salt, corn maltodextrin, caramel color; Tortilla: Enriched flour (wheat flour, malted barley flour, niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), water, vegetable shortening (interesterfied soybean oil, hydrogenated cottonseed oil), contains less than 2% of each of the following; oat fiber, salt, wheat flour, baking powder (baking soda, sodium aluminum sulfate, calcium carbonate, corn starch, monocalcium phosphate), calcium propionate and potassium sorbate (preservatives), fumaric acid, sugar, distilled monoglycerides, cellulose gum, inactive yeast, guar gum, soy lecithin, maltodextrin, carrageenan, L-cysteine; Blue cheese crumble: Pasteurized milk, cheese cultures, salt, enzymes, penicillium roquefortii, powdered cellulose (to prevent caking), natamycin (aids freshness); Creamy spread: Cream cheese; (milk, cream and stabilisers) Soybean oil, water, buttermilk, distilled vinegar, salt, egg yolk, sugar, whey protein concentrate, garlic juice, monosodium glutamate, xanthan gum, natural flavor, onion, potassium orbate and sodium benzoate added as preservatives , polysorbate 60, garlic,spice, phosphoric acid, lactic acid, calcium disodium EDTA added to protect flavor, dehydrated egg, milk; Gluten Free Ranch Dressing; Soybean oil, water, buttermilk (cultured), vinegar, salt, egg yolk, sugar, onion, lemon juice (lemon juice and sodium meta bisulfate), garlic, spice, maltodextrin, so lecithin, titanium dioxide (as a whitener), lactic acid, xanthan gum, natural flavor, yeast extract and natural preservative; Hardcooked egg; Lettuce, Black Olive and Scallion. Contains: Wheat, soybean, milk, egg
CHICKEN & S WIS S FO C ACCIA Chicken Breast: Water, modified corn starch, seasoning (salt, sugar, onion powder, garlic powder, paprika, black pepper, thyme, savory), vegetable oil (canola oil, extra virgin olive oil), sodium phosphates, chicken base (chicken meat including natural chicken juices, salt, corn maltodextrin, cane); Tomato Focaccia: Wheat Flour (bleached wheat flour, melted barley flour, potassium bromate), water, sugar, oil (soybean, salad or cooking), salt, Italian seasoning (oregano, thyme, basil, sage, rosemary, savory and marjoram), yeast, dough conditioner (datem, wheat flour, guar gum, dextrose, canola oil, ascorbic acid), tomatoes; Pizza Sauce: Tomato concentrate (Water, tomato paste), salt, citric acid, basil; Swiss Cheese: Pasteurized part-skim milk, cheese culture, salt, enzymes; Roasted Tomato Spread: Tomatoes, canola oil, garlic, spices and salt; Arugula. Contains: Wheat, soybean, milk
Eggs: Heavy cream, butter, salt and white pepper; Cheddar Cheese: Pasteurized milk, cheese culture, salt, enzyme(s), annatto, potato starch, cellulose powder, calcium sulfate added to prevent caking, natamyzin natural mold inhibitor; Ham: Cured with water, walt, potassium lactate, dextrose, modified potato starch, dehydrated pork stock (dehydrated pork stock, natural flavors), sodium phosphates, sodium erythorbate, sodium nitrite; Vegetables: Red potato (rosemary, thyme, olive oil, salt, black pepper), red and green bell pepper (salt and white pepper). Contains: Egg, milk
CHICKEN A ND A SPA R AGUS RIS OT TO
Premium Spirits & Liqueurs J
A SIA N-S T Y L E NO ODL E S A L A D Chicken Breast: Water, modified corn starch, seasoning (salt, sugar, onion powder, garlic powder, paprika, black pepper, thyme, savory), vegetable oil (canola oil, extra virgin olive oil), sodium phosphates, chicken base (chicken meat including natural chicken juices, salt, corn maltodextrin, cane sugar; Udon Noodle: Wheat flour, sea salt, lemon juice, vinaigrette (sugar, peaches, water, soybean oil, vinegar, sesame oil, lemon juice from concentrate, wheat, soybeans, salt, food starch modified, sesame seeds, ground sesame seeds, natural flavor, granulated garlic, caramel color, spices, cayenne pepper), soy sauce (wheat, soybeans, water, salt), sesame oil; Dressing: Water, sugar, soybean oil, soy sauce (water, wheat, soybeans, salt and less than 0.1% sodium benzoate added as a preservative), rice vinegar, sesame oil, ginger (ginger, water, salt, and citric acid), sesame seeds, maltodextrin, modified food starch, salt, garlic, spice, less than 0.1% sodium benzoate and potassium sorbate added as preservatives, xantham gum, propylene glycol alginate and calcium disodium EDTA added to protect flavor; Carrots, zucchini, red wine vinegar, cucumber, red and yellow bell pepper, cilantro, salt and pepper. Contains: Wheat, soybean
BIS T RO S CR A MBL E
$7.99
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Brie: Pasteurized milk and cream, salt, Cheese cultures, enzymes, calcium chloride, Smoked Gouda Cheese: Pasteurized cultured milk, enzymes, salt, water, sodium phosphate, potassium sorbate (preservative), apo-carotenal (color); Cheddar Cheese: Pasteurized milk, cheese cultures, salt, enzymes, annatto coloring; Grand Cru Cheese: Pasteurized cultured milk, salt, enzymes; Apricot Spread: Apricots, sugar, cane sugar, concentrated lemon juice, fruit pectin; Chocolate: Unsweetened chocolate, sugar, cocoa butter, milk fat, soy lecithin, an emulsifier, vanilla; and Olive Oil & Sea Salt Crackers*. Contains: Milk, wheat, soybean
$15.99
Beverage vouchers may not be used to obtain premium wines AVAIL A BLE IN ECONOM Y C A BINS ON FLIGH T S BE T WEEN T HE UNIT ED S TAT E S A ND EUROPE A ND JFK TO/FROM L A X A ND SFO.
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H A M & S WIS S B AGUE T T E Pretzel Baguette: Wheat flour (malted barley flour, potassium bromate), water, sugar, salt, shortening, yeast, dough conditioner (wheat flour, datem, dextrose, soybean oil, ascorbic acid, I-cysteine, azodicarbonamide, enzymes); Ham: Cured with water, salt, sugar, dextrose, sodium phosphates, sodium erythorbate, sodium nitrite; Swiss Cheese: Pasteurized part-skim milk, cheese culture, salt, enzymes; Creamy Spread: Cream Cheese (sugar, pasteurized milk, and cream, (trivial source of fat) carob bean gum, salt, artificial color, xanthan gum, artificial flavor); Sour Cream (Grade A cultured cream). Contains: Wheat, soybean, milk
COBB S A L A D WR A P
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Refer to product label for packaged item ingredients
A R TIS A N CHEE SE SEL EC TION
Specialty Regional Teas are available on select international routes and availability varies according to cabin and destination.
Wines (187ml)
Fresh Product Ingredients
Risotto: Cooked parboiled rice, water, white wine (contains sulfites), white wine base (white wine concentrate, maltodextrin), modified corn starch, bleached enriched wheat flour (niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), palm oil, sugar, salt, autolyzed yeast extracts, nonfat dry milk, fish extract powder (dehydrated fish extract and maltodextrin), natural and artificial wine flavor (maltodextrin, modified food starch, autolyzed yeast extract, sherry wine concentrate, corn syrup solids, citric acid, natural and artificial flavor, silicon dioxide (anticaking agent)), dehydrated shallots, maltodextrin, xanthan gum, caramel color, disodium inosinate and guanylate, less than 2% canola oil and silicon dioxide as anticaking agents), cream powder (cream, natural cream flavor, modified corn starch, xanthan gum, microcrystalline cellulose, mono and diglycerides, sodium phosphate), shellfish base (salt, shellfish (clam, lobster and shrimp with juices), cooked fish (cod), butter (milk), dehydrated potato, dextrose, sugar, flavorings (including onion powder, garlic powder), canola oil, tomato paste, olive oil, hydrolyzed soy protein, shrimp extract, lobster extract, yeast extract, corn maltodextrin, natural flavors, mushroom extract, paprika, disodium inosinate and disodium guanylate, potassium sorbate (preservative), oleoresin of black pepper), sugar, salt, modified corn starch, seasoning sauce (caramel, vegetable base (water, carrots, onions, celery, parsnips, turnips, salt, parsley, spices), sodium benzoate (less than 0.1 of 1% to preserve freshness), and sulfiHng agents), white pepper; Chicken Breast: Water, modified corn starch, seasoning (salt, sugar, onion powder, garlic powder, paprika, black pepper, thyme, savory), vegetable oil (canola oil, extra virgin olive oil), sodium phosphates, chicken base (chicken meat including natural chicken juices, salt, corn maltodextrin, cane); Asparagus (olive oil, salt, white pepper), Basil. Contains: Wheat, milk, fish (cod), crustacean shellfish (lobster, shrimp), soybean
06/05/2015 10:42
No.37745_Henri_Daussi_Jewelry.indd 1
30/04/2015 12:05
TISSOT QUICKSTER LUGANO. INTERCHANGEABLE STRAPS, 3 16 L S TA I N L E S S S T E E L C A S E , S C R AT C H - R E S I S TA N T S A P P H I R E C RYS TA L A N D WAT E R R E S I S TA N C E U P TO 10 BA R ( 10 0 M / 3 3 0 F T ) . I N N OVAT O R S BY T R A D I T I O N .
T IS S OT. C H T ISSOT BOUTIQUES 6 6 6 5 T H AV E N U E – NEW YORK 45 WALL STREET – NEW YORK AVAILABLE AT AUTHORIZED RETAILERS
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12/05/2015 16:00